UI developer Jobs - Hail Saudi
39 Jobs Found
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث نشاط للرياضة المجتمعية عن <strong >مصمم جرافيك</strong> للانضمام إلى فريقها في حائل. يتولى شاغل هذا الدور مسؤولية إعداد وتنفيذ التصاميم والمواد البصرية الخاصة بالجمعية وبرامجها ومبادراتها وفعالياتها. يهدف الدور إلى ضمان جودة المخرجات وتوافقها مع الهوية البصرية المعتمدة، بالإضافة إلى إنتاج محتوى إبداعي لمختلف المنصات الرقمية والمطبوعات.</p> <h3 >المسؤوليات الرئيسية</h3>
<ul >
<li >تصميم الإعلانات والمنشورات والمحتوى البصري الخاص بالجمعية وبرامجها ومبادراتها وفعالياتها.</li>
<li >إعداد التصاميم المناسبة لمنصات التواصل الاجتماعي والموقع الإلكتروني والقنوات الرقمية.</li>
<li >تطوير وتنفيذ المواد البصرية بما يتوافق مع الهوية البصرية المعتمدة للجمعية.</li>
<li >تصميم المطبوعات والمواد التعريفية والتسويقية، مثل البروشورات، البنرات، الدعوات، والشهادات.</li>
<li >تحويل الأفكار والمحتوى المكتوب إلى تصاميم إبداعية وجذابة تتناسب مع الفئة المستهدفة.</li>
<li >التعاون مع الإدارات والأقسام المختلفة لفهم احتياجاتهم وتحويلها إلى مواد تصميمية مناسبة.</li>
<li >إجراء التعديلات المطلوبة على التصاميم ومتابعة اعتمادها وتسليمها في الوقت المحدد.</li>
<li >تجهيز الملفات بصيغ وأحجام مناسبة للاستخدام الرقمي والطباعة.</li>
<li >المساهمة في تطوير الأفكار الإبداعية للحملات والمبادرات والفعاليات.</li>
<li >متابعة الاتجاهات الحديثة في التصميم والمحتوى البصري وتطبيق ما يتناسب مع أعمال الجمعية.</li>
<li >تنظيم وأرشفة ملفات التصميم والمصادر بشكل يسهل الرجوع إليها.</li>
</ul> <h3 >المؤهلات والخبرة</h3>
<ul >
<li >خبرة تتراوح من 0 إلى 1 سنة في مجال التصميم الجرافيكي.</li>
<li >القدرة على إعداد وتنفيذ تصاميم بصرية عالية الجودة.</li>
<li >فهم جيد للهوية البصرية والقدرة على تطبيقها.</li>
</ul> <h3 >المهارات المطلوبة</h3>
<ul >
<li >مهارات قوية في استخدام برامج التصميم الجرافيكي.</li>
<li >القدرة على تحويل الأفكار إلى تصاميم احترافية وجذابة.</li>
<li >مهارات تواصل ممتازة للتعاون مع الإدارات المختلفة.</li>
<li >القدرة على العمل ضمن فريق والالتزام بالمواعيد النهائية.</li>
</ul> <h3 >بيئة العمل</h3>
<p >هذه الوظيفة بدوام كامل في مدينة حائل، وتتطلب التنسيق المستمر مع الإدارات ذات العلاقة لتحويل الأفكار والمعلومات إلى تصاميم تعكس رسالة الجمعية.</p> <h3 >معلومات إضافية</h3>
<p >الراتب لهذا الدور غير معلن وسيتم مناقشته خلال عملية التوظيف.</p></div>
<h3 >About the Role</h3>
<p >AlAnfal Services is seeking a <strong >Sales Developer</strong> to join its full-time team in Hail. This role is situated within the tire sector of the market research industry. The Sales Developer is responsible for driving sales growth and expanding the company's market presence by engaging with clients, understanding their unique needs, and presenting tailored tire solutions effectively.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and execute targeted sales strategies for tire products, leveraging market research insights to identify potential clients and customize sales approaches.</li>
<li >Conduct detailed market analysis to understand trends and demands within the tire industry, positioning products effectively to meet client needs.</li>
<li >Establish and maintain strong relationships with clients, providing service and support to ensure satisfaction and foster loyalty.</li>
<li >Collaborate with the marketing team to create sales materials and promotional campaigns that communicate the benefits of tire offerings.</li>
<li >Deliver presentations and product demonstrations to prospective clients, highlighting the features and advantages of tire products.</li>
<li >Monitor and analyze sales performance metrics, identifying areas for improvement and making data-driven recommendations to enhance sales effectiveness.</li>
<li >Attend industry trade shows and networking events to promote solutions, gather competitive intelligence, and strengthen brand presence.</li>
<li >Provide feedback to product development teams based on client interactions and market research findings, ensuring products remain competitive and relevant.</li>
<li >Stay updated on industry trends and best practices in sales and market research, continuously seeking opportunities for personal and professional growth.</li>
</ul> <h3 >Professional Development and Team Environment</h3>
<p >AlAnfal Services is committed to nurturing a culture of continuous learning and professional development. In this role, the Sales Developer will have access to training programs and resources designed to enhance skills in sales, customer engagement, and market analysis. The company supports employees in taking ownership of their career paths, offering opportunities to work alongside experienced professionals for mentorship and growth. This environment fosters creativity and innovation, enabling individuals to contribute meaningfully to the business. Collaboration with cross-functional teams provides insights into various aspects of the tire market.</p> <h3 >Required Experience</h3>
<p >Candidates should possess <strong >2-5 years of experience</strong> in a relevant sales or business development role, preferably within the tire sector or market research industry.</p> <h3 >Career Impact</h3>
<p >This position offers the opportunity to contribute directly to the company’s success and market expansion. The Sales Developer will be positioned for career advancement within a rapidly evolving industry, building a professional path focused on achieving client goals through effective market research solutions and service.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to submit their application for this full-time position with AlAnfal Services.</p>
<h3>About the Role</h3><p>ALQEMAM is seeking a <strong>Front-End Developer</strong> to join their team in Hail. This full-time role involves developing and maintaining user-friendly web interfaces, translating UI/UX designs into functional web pages, and ensuring optimal website performance. The ideal candidate will have 2-5 years of experience in front-end development.</p><h3>Key Responsibilities</h3><ul><li>Develop responsive and user-friendly web interfaces.</li><li>Convert UI/UX designs into functional web pages.</li><li>Build reusable front-end components.</li><li>Integrate applications with APIs and back-end services.</li><li>Optimize website performance and compatibility across various browsers.</li><li>Troubleshoot, test, and resolve technical issues efficiently.</li><li>Collaborate effectively with UI/UX and back-end development teams.</li><li>Maintain and improve existing web applications.</li><li>Adhere to coding, security, and development best practices.</li></ul><h3>Qualifications and Experience</h3><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>3-5 years of experience in front-end development.</li><li>Strong proficiency in HTML5, CSS3, and JavaScript.</li><li>Experience with modern front-end frameworks such as ***<strong>, Angular, or </strong>**</li><li>Good understanding of Responsive Web Design and cross-browser compatibility.</li><li>Experience working with RESTful APIs and JSON.</li><li>Familiarity with Git/GitHub and version control systems.</li><li>Good understanding of UI/UX principles and ability to work with design tools such as Figma.</li><li>Knowledge of web performance optimization and accessibility standards.</li></ul><h3>Required Skills</h3><ul><li>Strong problem-solving and analytical skills.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and meet project deadlines.</li></ul><h3>Work Environment</h3><p>This is a full-time position based in Hail, offering an opportunity to contribute to the development of web applications within a collaborative team environment.</p><h3>Application Process</h3><p>Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>
Verified
Track Engineer
<p><strong>1. Position Summary</strong></p><p>The Track Engineer is responsible for supervising and coordinating railway track construction, installation, inspection and testing activities. </p><p>The role ensures that trackwork is executed safely and in accordance with approved drawings, project specifications, method statements, quality requirements and the construction programme.</p><p>The position covers ballasted track, rails, sleepers, fastening systems, turnouts, crossings, welding, destressing, tamping, alignment and final track acceptance, including interfaces with earthworks, bridges, culverts, drainage and railway systems.</p><p> </p><p><strong>2. Key Responsibilities</strong></p><ul><li>Review IFC drawings, track-alignment data, specifications, method statements and inspection and test plans.</li><li>Supervise track-laying activities, including material distribution, sleeper placement, rail installation and fastening.</li><li>Coordinate the construction and acceptance of formation, subgrade, sub-ballast and ballast layers before track installation.</li><li>Supervise the installation of turnouts, crossings, insulated joints, guard rails, check rails and other special trackwork.</li><li>Monitor rail handling, storage, transportation and installation to prevent damage or deformation.</li><li>Supervise rail cutting, drilling, welding, grinding and finishing activities.</li><li>Control aluminothermic or flash-butt welding operations and verify welder qualifications and welding records.</li><li>Supervise continuous welded rail installation, rail-temperature monitoring and track destressing.</li><li>Ensure correct installation and torqueing of fastening systems.</li><li>Coordinate ballast placement, track lifting, lining, leveling, tamping, regulating and stabilization.</li><li>Monitor track geometry, including gauge, alignment, longitudinal level, cant, twist, curvature and gradients.</li><li>Coordinate track surveys and verify centerline, chainage, elevation and horizontal and vertical alignment.</li><li>Ensure trackwork on bridges, culverts, transition zones and other structures meets the applicable design requirements.</li><li>Coordinate track interfaces with civil works, stations, depots, roads, utilities, signalling, telecommunications and electrification systems.</li><li>Inspect transition zones between embankments and bridges or culverts and ensure proper settlement control.</li><li>Prepare work-front readiness checks before commencing track-laying activities.</li><li>Plan daily and weekly activities based on the approved construction programme.</li><li>Determine manpower, plant, materials and equipment requirements for track activities.</li><li>Coordinate track-laying trains, tamping machines, ballast regulators, stabilizers and other railway construction equipment.</li><li>Supervise subcontractors and monitor productivity, quality and compliance with approved procedures.</li><li>Prepare inspection requests and coordinate inspections with QA/QC personnel and the Engineer/Consultant.</li><li>Monitor testing of rails, welds, sleepers, fastenings, ballast and other track materials.</li><li>Review ultrasonic and other non-destructive testing results for rail welds.</li><li>Identify non-conforming work and coordinate corrective measures and reinspection.</li><li>Maintain accurate records of installed track quantities, welds, track geometry and material usage.</li><li>Prepare daily reports, progress records, red-line drawings and as-built documentation.</li><li>Support track testing, trial runs, final adjustment, acceptance and handover.</li><li>Ensure compliance with HSE requirements, particularly for lifting, rail handling, welding, machinery movement and work near operational tracks.</li></ul><p> </p><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor’s degree in Civil Engineering, Railway Engineering or a related discipline.</li><li>Registration or eligibility for registration with the Saudi Council of Engineers is preferred.</li><li>Minimum 7 years of relevant experience, including at least 4 years in railway track construction.</li><li>Proven experience on railway, metro, freight railway or high-speed railway projects.</li><li>Hands-on experience in ballasted track construction and continuous welded rail installation.</li><li>Experience in turnouts, crossings, rail welding, destressing, tamping and track-geometry control.</li><li>Experience coordinating trackwork with bridges, culverts, earthworks and railway systems.</li><li>Previous project experience in Saudi Arabia or the GCC is preferred.</li><li>Experience working for a main contractor or specialist trackwork contractor is desirable.</li><li>Excellent written and spoken English; Arabic is an advantage</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Responsibilities<br><br></strong><ul><li>Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.</li><li>Quality Assurance: Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.</li><li>Team Leadership: Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of "heartfelt hospitality" and anticipatory service.</li><li>Program Planning: Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</li><li>Departmental Collaboration: Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly.</li><li>Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort’s sustainability and safety protocols.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Requirements & Qualifications<br><br></strong><ul><li>Experience: Minimum of 3–5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.</li><li>Pre-Opening Expertise: Experience in pre-opening stages—including project coordination and document control—is often mandatory for this specific destination.</li><li>Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.</li><li>Core Attributes: A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.</li><li>Sustainability Mindset: Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
Verified
Site Engineer
1. Position Summary
<p>The Site Engineer is responsible for supervising and coordinating site activities for railway civil works, earthworks, bridges, culverts, drainage and track-laying. The role ensures that construction is executed safely, efficiently and in accordance with approved drawings, specifications, method statements, quality requirements and the project programme.</p>
2. Key Responsibilities
<ul>
<li>Supervise daily construction activities and ensure compliance with approved IFC drawings, specifications and method statements.</li>
<li>Coordinate works involving site clearance, excavation, filling, embankments, formation layers, subgrade and slope protection.</li>
<li>Supervise reinforced-concrete works, including formwork, reinforcement, embedded items, concrete placement, curing and repairs.</li>
<li>Monitor construction of bridge foundations, piles, pile caps, piers, abutments, bearings, decks and approach structures.</li>
<li>Supervise culverts, drainage channels, utility crossings, retaining structures and associated protection works.</li>
<li>Coordinate trackwork activities, including formation preparation, sub-ballast, ballast, sleepers, rails, turnouts, welding and track alignment.</li>
<li>Ensure construction works comply with required line, level, gradient, coordinates and dimensional tolerances.</li>
<li>Coordinate with surveyors for setting-out, elevation checks, alignment verification and as-built surveys.</li>
<li>Plan daily and weekly activities based on the approved construction programme and available resources.</li>
<li>Prepare labour, plant, materials and equipment requirements for assigned work fronts.</li>
<li>Coordinate subcontractors, suppliers and site crews and monitor their productivity and performance.</li>
<li>Review drawings and identify discrepancies, constructability issues and interface conflicts.</li>
<li>Prepare requests for information and technical queries when design clarification is required.</li>
<li>Coordinate with engineering, quality, HSE, planning, commercial and logistics teams.</li>
<li>Prepare inspection requests and coordinate inspections with QA/QC personnel and the Engineer/Consultant.</li>
<li>Ensure materials used on-site are approved, inspected and stored correctly.</li>
<li>Monitor test results for soil, aggregates, concrete, reinforcement, welding, ballast and track components.</li>
<li>Identify non-conforming work and coordinate corrective and preventive actions.</li>
<li>Ensure work fronts are ready before commencing construction activities.</li>
<li>Monitor quantities and maintain accurate records of completed work for progress measurement.</li>
<li>Prepare daily site reports covering manpower, equipment, activities, quantities, delays and constraints.</li>
<li>Maintain records of site instructions, inspections, test results and approved changes.</li>
<li>Support preparation of red-line drawings, as-built records and handover documentation.</li>
<li>Ensure compliance with approved HSE plans, permit-to-work requirements and risk-control measures.</li>
<li>Participate in toolbox talks, coordination meetings and progress meetings.</li>
<li>Assist in resolving technical and construction issues affecting safety, quality, cost or schedule.</li>
</ul>
Qualifications & Experience
<ul>
<li>Bachelor’s degree in Civil Engineering, Railway Engineering or a related discipline.</li>
<li>Registration or eligibility for registration with the Saudi Council of Engineers is preferred.</li>
<li>Minimum 5 years of relevant construction experience, including at least 3 years on major infrastructure projects.</li>
<li>Experience in railway, metro or transportation projects is strongly preferred.</li>
<li>Practical experience in at least two of the following areas:
<ul>
<li>Earthworks and railway formation;</li>
<li>Bridges and reinforced-concrete structures;</li>
<li>Culverts and drainage works;</li>
<li>Trackwork and track laying.</li>
</ul>
</li>
<li>Previous experience in Saudi Arabia or the GCC is preferred.</li>
<li>Experience working with a main contractor or major subcontractor is desirable.</li>
<li>Proven ability to supervise multiple work crews and subcontractors.</li>
<li>Excellent written and spoken English; Arabic is an advantage.</li>
</ul>
<p> </p>
<p><strong>Saudi nationals preferred; other nationals candidates will also be considered.</strong></p>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont the Red Sea</strong>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong>RESERVATIONS HANDLING<br><br><ul><li> PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND<br><br></li></ul>ACCURATELY THROUGH OPERA / ACCOR SYSTEMS.<br><br><ul><li> RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA<br><br></li></ul>PLATFORMS.<br><br><ul><li> UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE<br><br></li></ul>REVENUE.<br><br><ul><li> ENSURE ALL BOOKINGS ARE CONFIRMED WITH COMPLETE AND ACCURATE GUEST<br><br></li></ul>INFORMATION.<br><br>SYSTEM & REPORTING<br><br><ul><li> MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND<br><br></li></ul><strong>No-shows.<br><br></strong><ul><li> MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND<br><br></li></ul>HOUSEKEEPING TEAMS.<br><br><ul><li> PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED.</li><li> ENSURE RATE PARITY ACROSS ALL BOOKING CHANNELS.<br><br></li></ul>GUEST COMMUNICATION & SERVICE<br><br><ul><li> HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT, VIP AMENITIES,<br><br></li></ul>ETC.).<br><br><ul><li> COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS,<br><br></li></ul>AND WALK-IN GUESTS.<br><br><ul><li> RESOLVE BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY.<br><br></li></ul>JOB SPECIFICATIONS<br><br><ul><li> MAINTAIN CONFIDENTIALITY OF GUEST INFORMATION IN LINE WITH DATA PRIVACY<br><br></li></ul>STANDARDS.<br><br>COORDINATION & COMPLIANCE<br><br><ul><li> LIAISE WITH SALES, REVENUE, AND FRONT OFFICE TEAMS FOR GROUP BOOKINGS<br><br></li></ul>OR LONG STAYS.<br><br><ul><li> FOLLOW ACCOR POLICIES, RESERVATION PROCEDURES, AND BRAND STANDARDS.</li><li> SUPPORT IN OVERBOOKING SITUATIONS AS PER HOTEL REVENUE STRATEGY.<br><br></li></ul><strong>Qualifications<br><br></strong>PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT OFFICE (PREFERRED, NOT<br><br>MANDATORY FOR ENTRY-LEVEL).<br><br>KNOWLEDGE OF OPERA PMS / ACCOR RESERVATION SYSTEMS IS AN ADVANTAGE.<br><br><strong>Strong Communication Skills In English (arabic Is a Plus).<br><br></strong>CUSTOMER-ORIENTED WITH A POSITIVE AND PROFESSIONAL ATTITUDE.<br><br>ABILITY TO MULTITASK AND WORK UNDER PRESSURE.<br><br>BASIC KNOWLEDGE OF MICROSOFT OFFICE (EXCEL, OUTLOOK).<br><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>Guest Recognition & Personalization:<br><br></strong><ul><li>Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.</li><li>Proactively identify guest preferences, expectations, and emotional cues to personalize interactions and services.</li><li>Maintain detailed guest profiles, recording preferences, feedback, and notable interactions to enhance future stays.<br><br></li></ul><strong>Guest Experience Management:<br><br></strong><ul><li>Serve as the primary point of contact for in-house guests, ensuring their comfort and satisfaction throughout the stay.</li><li>Handle guest feedback, requests, and concerns with empathy, professionalism, and a solutions-driven approach.</li><li>Follow up on service recovery actions to ensure issues are fully resolved and guests depart with a positive impression.</li><li>Coordinate bespoke amenities, surprises, and experiences in collaboration with Concierge, Butler Service, and F&B teams.<br><br></li></ul><strong>VIP & Special Handling:<br><br></strong><ul><li>Coordinate arrival, in-house, and departure arrangements for VIPs, long-stay guests, and special-needs guests.</li><li>Ensure all VIP amenities, room setups, and personalized touches are delivered accurately and on time.</li><li>Act as a liaison between guests and hotel management, escalating feedback or concerns when appropriate.<br><br></li></ul><strong>Coordination & Communication:<br><br></strong><ul><li>Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery.</li><li>Communicate guest preferences and special instructions clearly across departments.</li><li>Participate in daily briefings to share guest insights and service priorities.<br><br></li></ul><strong>Standards, Etiquette & Brand Representation:<br><br></strong><ul><li>Uphold Raffles grooming, etiquette, and communication standards at all times.</li><li>Demonstrate impeccable manners, cultural sensitivity, and emotional intelligence befitting a luxury heritage brand.</li><li>Represent the values, history, and service culture of Raffles Hotels & Resorts in every guest interaction.<br><br></li></ul><strong>Compliance & Continuous Improvement:<br><br></strong><ul><li>Ensure confidentiality and discretion when handling guest information and situations.</li><li>Adhere to hotel policies, safety procedures, and brand standards.</li><li>Participate in service culture training, brand programs, and continuous improvement initiatives.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications & Experience:<br><br></strong><ul><li>Minimum 2–3 years of experience in Guest Relations, Front Office, or Guest Experience roles within a luxury or five-star hotel environment.</li><li>Degree or diploma in Hospitality Management or related field preferred.</li><li>Experience with property management systems (Opera or equivalent) is an advantage.<br><br></li></ul><strong>Skills & Competencies:<br><br></strong><ul><li>Exceptional interpersonal and communication skills.</li><li>High emotional intelligence with the ability to read and respond to guest needs.</li><li>Strong problem-solving and service recovery skills.</li><li>Excellent organizational ability and attention to detail.</li><li>Proficiency in Microsoft Office and hotel systems.</li><li>Fluency in English required; additional languages are a strong advantage.<br><br></li></ul><strong>Personal Attributes:<br><br></strong><ul><li>Naturally warm, gracious, and guest-focused personality.</li><li>Polished, elegant appearance and professional demeanor.</li><li>Calm, confident, and composed under pressure.</li><li>Flexible and able to work shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<h3 >About the Role</h3>
<p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li>
<li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li>
<li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li>
<li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li>
<li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li>
<li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li>
<li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li>
<li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li>
<li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li>
</ul> <h3 >Strategic and Financial Oversight</h3>
<ul >
<li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li>
<li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li>
<li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li>
<li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li>
<li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li>
<li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li>
<li >Previous experience managing multiple rental branches is strongly preferred.</li>
<li >Car rental experience within Saudi Arabia is required.</li>
<li >Airport rental operations experience is preferred but not mandatory.</li>
<li >Bachelor’s degree or equivalent relevant experience.</li>
</ul> <h3 >Required Skills and Knowledge</h3>
<ul >
<li >Strong knowledge of daily car rental operations and customer service processes.</li>
<li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li>
<li >Good knowledge of rental regulations and operational procedures.</li>
<li >Experience using rental, reservation, scheduling, or fleet management systems.</li>
<li >Strong leadership, communication, problem-solving, and decision-making skills.</li>
<li >Willingness to travel frequently across Saudi Arabia based on business needs.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong>Key Responsibilities<br><br><ul><li>Arrival & Departure Excellence: Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage.</li><li>Luggage Management: Ensure the "safe keeping" of all incoming, outgoing, and stored baggage. This includes accurate tagging, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook.</li><li>Rooming & Orientation: Escort guests to their rooms and provide a professional orientation, explaining room features such as light switches, Wi-Fi, and amenities in an engaging way.</li><li>Property Ambassadorship: Maintain a constant presence in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities.</li><li>Operational Support: Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms.<br><br></li></ul><strong>Qualifications<br><br></strong>Performance Standards & Requirements<br><br><ul><li>Grooming: Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury expectations.</li><li>Physical Demands: Ability to stand for long periods and frequently lift or push/pull up to 50 lbs.</li><li>Service Excellence: Adhere to Raffles' Local Standard Operating Procedures (LSOP) and Leading Quality Assurance (LQA) standards.</li><li>Discretion: Maintain strict confidentiality regarding guest movements and information.<br><br></li></ul><strong>Desired Qualifications<br><br></strong><ul><li>Experience: Typically at least 1–2 years in a luxury 5-star hospitality environment.</li><li>Education: High school diploma or equivalent is required; a degree in Hospitality Management is often an asset.</li><li>Skills: Excellent communication skills in English; additional languages (for example Arabic) are highly desirable.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><ul><li> Key Roles & Responsibilities:</li><li>Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</li><li>Personalized Engagement: Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</li><li>Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</li><li>Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.</li><li>Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.</li><li>Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</li><li>Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.</li><li>Brand Standards: Uphold Raffles’ grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Personal Attributes & Experience:</li><li>Education: High School Diploma or equivalent; a degree in Hospitality is an asset.</li><li>Experience: Minimum 1–2 years of experience in a guest-facing role within a luxury hotel or resort.</li><li>Licensing: Must possess a valid Saudi Arabian driving license.</li><li>Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.</li><li>Attitude: A creative mindset with a passion for guest relations and an eye for detail.</li><li>Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont the Red Sea</strong>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong><ul><li>Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</li><li>Personalized Engagement: Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</li><li>Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</li><li>Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.</li><li>Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.</li><li>Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</li><li>Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.</li><li>Brand Standards: Uphold Fairmont’ grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: High School Diploma or equivalent; a degree in Hospitality is an asset.</li><li>Experience: Minimum 1–2 years of experience in a guest-facing role within a luxury hotel or resort.</li><li>Licensing: Must possess a valid Saudi Arabian driving license.</li><li>Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.</li><li>Attitude: A creative mindset with a passion for guest relations and an eye for detail.</li><li>Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont Red Sea</strong>, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong><strong>Guest Service Excellence<br><br></strong><ul><li>Provide courteous, professional, and efficient food and beverage service at all times.</li><li>Anticipate guest needs, preferences, and expectations to exceed satisfaction.</li><li>Present menus proactively and provide detailed explanations of dishes and beverages.</li><li>Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.</li><li>Handle guest feedback professionally and report any concerns to the Manager on Duty.<br><br></li></ul><strong>Operations<br><br></strong><ul><li>Serve and clear food and beverage items in a timely and unobtrusive manner.</li><li>Ensure tables are properly set, cleared, and reset according to service standards.</li><li>Support team members with food running, table service, and station refills.</li><li>Act as a link between Front of House and Back of House to ensure smooth service flow.</li><li>Follow opening and closing checklists to ensure seamless operations.</li><li>Maintain cleanliness and organization of service stations at all times.<br><br></li></ul><strong>Financial & Quality Standards<br><br></strong><ul><li>Support daily financial targets and operational goals of the outlet.</li><li>Follow all financial handling procedures as per company guidelines.</li><li>Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.<br><br></li></ul><strong>Health, Safety & Hygiene<br><br></strong><ul><li>Ensure full compliance with HACCP and FIFO standards.</li><li>Follow all health, safety, and emergency procedures, including evacuation protocols.</li><li>Report hazards and maintenance issues through the appropriate systems.<br><br></li></ul><strong>Teamwork & Communication<br><br></strong><ul><li>Maintain effective communication with colleagues and management.</li><li>Attend all briefings, meetings, and training sessions as required.</li><li>Support other departments when needed and contribute to overall hotel operations.</li><li>Uphold grooming and presentation standards at all times.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li>Perform any additional duties or special projects assigned by management.</li><li>Demonstrate accountability and ownership within the workplace.</li><li>Contribute to sustainability initiatives and responsible operational practices.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.</li><li>High school diploma or equivalent preferred.<br><br></li></ul>Additional Information<br><br><strong>What’s In It For You...<br><br></strong><ul><li>The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new destinations.</li><li>Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>A competitive package and excellent opportunities for professional growth.</li><li>Outstanding discounts across the global Accor and luxury brand network.</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Roles & Responsibilities<br><br></strong><ul><li>Provide a warm, sincere greeting to all guests upon arrival and departure, using appropriate names and titles whenever possible.</li><li>Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience.</li><li>Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently.</li><li>Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner.</li><li>Maintain the highest standards of cleanliness and presentation in the hotel entrance and public areas, ensuring the arrival experience is defect-free.</li><li>Uphold the brand’s Emotional Luxury philosophy, ensuring every interaction feels bespoke, heartfelt, and memorable.</li><li>Act as a storyteller, sharing knowledge about the resort’s nature-focused concept and the unique natural beauty of the Red Sea destination.</li><li>Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive.</li><li>Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards.</li><li>Adhere to all Raffles and Accor hygiene, safety, and service standards at all times.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Personal Attributes & Experience<br><br></strong><ul><li>High School Diploma or equivalent; a degree in Hospitality Management or a related field is an asset.</li><li>Minimum of 2 years of experience in a similar role within a luxury 5-star hotel or resort.</li><li>Must possess a valid driving license and have experience with luxury vehicle handling.</li><li>Excellent communication skills with a professional appearance and etiquette aligned with luxury standards.</li><li>Fluent in English; Arabic and other languages are considered a significant asset.</li><li>Strong physical stamina, with the ability to stand for extended periods and lift or move objects in excess of 75 pounds as required.</li><li>A "Be Kind" and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service.</li><li>Experience in a resort pre-opening environment is highly desirable.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont Red Sea</strong>, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong>Raffles The Red Sea in Umluj, Saudi Arabia is seeking a skilled and customer-focused Bartender to join our dynamic hospitality team. In this role, you will craft exceptional mocktails and beverages while delivering outstanding service in our upscale resort environment. You will be the face of our bar operations, creating memorable experiences for our guests through your expertise, professionalism, and engaging personality.<br><br>Reporting to the Outlet Supervisor / Outlet Manager, you will be responsible for, but not limited to:<br><br><ul><li>Prepare and serve a variety of non-alcoholic beverages according to established recipes and guest preferences</li><li>Maintain a clean, organized, and well-stocked bar station, ensuring all equipment and glassware are properly maintained</li><li>Provide knowledgeable recommendations on beverage selections and menu offerings to enhance guest satisfaction</li><li>Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments with precision</li><li>Monitor and manage bar inventory, including stock levels, ordering supplies, and minimizing waste</li><li>Adhere to all health, safety, and sanitation regulations</li><li>Collaborate with front-of-house and back-of-house teams to ensure seamless service delivery</li><li>Engage with guests in a friendly and professional manner, building rapport and ensuring repeat visits</li><li>Maintain composure and efficiency during peak service periods in a fast-paced environment</li><li>Follow all company policies and procedures while representing the Raffles brand with excellence<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Proven bartending experience in a luxury hospitality or upscale resort setting</li><li>Comprehensive knowledge of Mocktail preparation, and beverage service standards</li><li>Proficiency with Point of Sale (POS) systems and bar management software</li><li>Strong understanding of non-alcoholic beverages</li><li>Excellent cash handling and inventory management skills</li><li>Exceptional customer service and interpersonal skills with the ability to engage diverse guests</li><li>Physical stamina to stand for extended periods and work in a fast-paced environment</li><li>Attention to detail and commitment to maintaining high standards of cleanliness and presentation</li><li>Knowledge of health, safety</li><li>Strong communication skills in English; multilingual abilities are preferred</li><li>Familiarity with Saudi Arabian culture and hospitality expectations is preferred</li><li>Ability to work flexible schedules, including evenings, weekends, and holidays</li><li>Team player mentality with a positive attitude and willingness to support colleagues</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont Red Sea</strong>, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong><strong>Guest Service Excellence<br><br></strong><ul><li>Provide courteous, professional, and efficient food and beverage service at all times.</li><li>Anticipate guest needs, preferences, and expectations to exceed satisfaction.</li><li>Present menus proactively and provide detailed explanations of dishes and beverages.</li><li>Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.</li><li>Handle guest feedback professionally and report any concerns to the Manager on Duty.<br><br></li></ul><strong>Operations<br><br></strong><ul><li>Serve and clear food and beverage items in a timely and unobtrusive manner.</li><li>Ensure tables are properly set, cleared, and reset according to service standards.</li><li>Support team members with food running, table service, and station refills.</li><li>Act as a link between Front of House and Back of House to ensure smooth service flow.</li><li>Follow opening and closing checklists to ensure seamless operations.</li><li>Maintain cleanliness and organization of service stations at all times.<br><br></li></ul><strong>Financial & Quality Standards<br><br></strong><ul><li>Support daily financial targets and operational goals of the outlet.</li><li>Follow all financial handling procedures as per company guidelines.</li><li>Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.<br><br></li></ul><strong>Health, Safety & Hygiene<br><br></strong><ul><li>Ensure full compliance with HACCP and FIFO standards.</li><li>Follow all health, safety, and emergency procedures, including evacuation protocols.</li><li>Report hazards and maintenance issues through the appropriate systems.<br><br></li></ul><strong>Teamwork & Communication<br><br></strong><ul><li>Maintain effective communication with colleagues and management.</li><li>Attend all briefings, meetings, and training sessions as required.</li><li>Support other departments when needed and contribute to overall hotel operations.</li><li>Uphold grooming and presentation standards at all times.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li>Perform any additional duties or special projects assigned by management.</li><li>Demonstrate accountability and ownership within the workplace.</li><li>Contribute to sustainability initiatives and responsible operational practices.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Experience & Education<br><br></strong><ul><li>Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.</li><li>High school diploma or equivalent preferred.<br><br></li></ul>Additional Information<br><br><strong>What’s In It For You...<br><br></strong><ul><li>The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new destinations.</li><li>Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>A competitive package and excellent opportunities for professional growth.</li><li>Outstanding discounts across the global Accor and luxury brand network.</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong>Guest Experience & Service Excellence<br><br><ul><li>Deliver warm, personalized, and professional service to children and parents at all times.</li><li>Create a fun, welcoming, and inclusive environment within the Kids Club.</li><li>Ensure all children feel engaged, safe, and valued during activities.</li><li>Maintain luxury hospitality standards and uphold the Raffles brand image.</li><li>Build positive relationships with families and encourage repeat participation in activities.<br><br></li></ul>Activities & Entertainment<br><br><ul><li>Organize and lead daily entertainment programs, games, arts & crafts, educational activities, storytelling sessions, sports, and themed events.</li><li>Conduct indoor and outdoor recreational activities suitable for different age groups.</li><li>Participate in resort events, celebrations, and seasonal programs.</li><li>Assist in preparing activity schedules and creative concepts for children’s entertainment.</li><li>Encourage creativity, teamwork, and learning through engaging experiences.<br><br></li></ul>Safety & Childcare Responsibilities<br><br><ul><li>Ensure the safety and wellbeing of all children under supervision.</li><li>Follow child protection, safeguarding, and emergency procedures at all times.</li><li>Maintain accurate registration and sign-in/sign-out procedures.</li><li>Immediately report accidents, incidents, or guest concerns to management.</li><li>Ensure all activities comply with resort health and safety policies.<br><br></li></ul>Operational Responsibilities<br><br><ul><li>Maintain cleanliness, organization, and presentation of the Kids Club facilities.</li><li>Ensure toys, equipment, and activity materials are properly maintained and sanitized.</li><li>Monitor inventory levels of activity supplies and report replenishment needs.</li><li>Support opening and closing procedures of the Kids Club.</li><li>Assist other recreation operations when required.<br><br></li></ul>Team Collaboration<br><br><ul><li>Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences.</li><li>Participate in departmental meetings and training sessions.</li><li>Promote teamwork and contribute positively to the resort culture.<br><br></li></ul><strong>Qualifications<br><br></strong>Qualifications & Requirements<br><br><ul><li>Previous experience in Kids Club, childcare, entertainment, hospitality, or recreational activities preferred.</li><li>Experience in luxury hospitality is an advantage.</li><li>Strong interpersonal and communication skills.</li><li>Energetic, creative, and outgoing personality.</li><li>Ability to work with children of different age groups and cultural backgrounds.</li><li>Basic first aid and CPR certification preferred.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to work flexible shifts, weekends, and holidays.<br><br></li></ul>Competencies<br><br><ul><li>Guest Passion</li><li>Creativity & Engagement</li><li>Child Safety Awareness</li><li>Communication Skills</li><li>Teamwork & Collaboration</li><li>Cultural Sensitivity</li><li>Problem Solving</li><li>Positive Attitude & Professional Grooming<br><br></li></ul>Physical Requirements<br><br><ul><li>Ability to stand and move actively for extended periods.</li><li>Ability to participate in sports, dancing, games, and outdoor activities.</li><li>Capability to lift and carry activity materials when required.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont the Red Sea</strong>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong><strong>Guest Service Excellence<br><br></strong><ul><li>Provide courteous, professional, and efficient food and beverage service at all times.</li><li>Anticipate guest needs, preferences, and expectations to exceed satisfaction.</li><li>Present menus proactively and provide detailed explanations of dishes and beverages.</li><li>Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.</li><li>Handle guest feedback professionally and report any concerns to the Manager on Duty.<br><br></li></ul><strong>Operations<br><br></strong><ul><li>Serve and clear food and beverage items in a timely and unobtrusive manner.</li><li>Ensure tables are properly set, cleared, and reset according to service standards.</li><li>Support team members with food running, table service, and station refills.</li><li>Act as a link between Front of House and Back of House to ensure smooth service flow.</li><li>Follow opening and closing checklists to ensure seamless operations.</li><li>Maintain cleanliness and organization of service stations at all times.<br><br></li></ul><strong>Financial & Quality Standards<br><br></strong><ul><li>Support daily financial targets and operational goals of the outlet.</li><li>Follow all financial handling procedures as per company guidelines.</li><li>Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.<br><br></li></ul><strong>Health, Safety & Hygiene<br><br></strong><ul><li>Ensure full compliance with HACCP and FIFO standards.</li><li>Follow all health, safety, and emergency procedures, including evacuation protocols.</li><li>Report hazards and maintenance issues through the appropriate systems.<br><br></li></ul><strong>Teamwork & Communication<br><br></strong><ul><li>Maintain effective communication with colleagues and management.</li><li>Attend all briefings, meetings, and training sessions as required.</li><li>Support other departments when needed and contribute to overall hotel operations.</li><li>Uphold grooming and presentation standards at all times.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li>Perform any additional duties or special projects assigned by management.</li><li>Demonstrate accountability and ownership within the workplace.</li><li>Contribute to sustainability initiatives and responsible operational practices.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Nationality<br><br></strong><ul><li>This position is open to Saudi Nationals only.<br><br></li></ul><strong>Experience & Education<br><br></strong><ul><li>Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.</li><li>High school diploma or equivalent preferred.<br><br></li></ul><strong>Skills & Competencies<br><br></strong><ul><li>Strong communication skills in English; additional languages are an advantage.</li><li>Excellent interpersonal and guest engagement skills.</li><li>Ability to work efficiently in a fast-paced, high-pressure environment.</li><li>Strong attention to detail and commitment to service excellence.</li><li>Ability to work collaboratively within a diverse team.</li><li>Good time management and multitasking abilities.</li><li>Well-groomed, professional appearance and positive attitude.<br><br></li></ul><strong>Additional Requirements<br><br></strong><ul><li>Flexibility to work various shifts, including weekends and public holidays.</li><li>Knowledge of food safety, hygiene, and service standards.</li><li>Experience working with LQA, Forbes standards, or similar luxury benchmarks is an advantage.<br><br></li></ul>Additional Information<br><br><strong>Why join Raffles The Red Sea?<br><br></strong><ul><li>Be part of one of the most prestigious luxury hospitality destinations in the region.</li><li>Competitive salary and benefits package.</li><li>Accommodation, meals, and transportation provided.</li><li>Opportunities for career growth and development within Accor’s global portfolio.</li><li>Access to learning and development programs tailored to your career path.</li><li>Employee benefit card offering discounted rates across Accor properties worldwide.</li><li>A dynamic and inspiring work environment focused on excellence and innovation.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles & Fairmont the Red Sea</strong>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong><strong>Guest Service Excellence<br><br></strong><ul><li>Provide courteous, professional, and efficient food and beverage service at all times.</li><li>Anticipate guest needs, preferences, and expectations to exceed satisfaction.</li><li>Present menus proactively and provide detailed explanations of dishes and beverages.</li><li>Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.</li><li>Handle guest feedback professionally and report any concerns to the Manager on Duty.<br><br></li></ul><strong>Operations<br><br></strong><ul><li>Serve and clear food and beverage items in a timely and unobtrusive manner.</li><li>Ensure tables are properly set, cleared, and reset according to service standards.</li><li>Support team members with food running, table service, and station refills.</li><li>Act as a link between Front of House and Back of House to ensure smooth service flow.</li><li>Follow opening and closing checklists to ensure seamless operations.</li><li>Maintain cleanliness and organization of service stations at all times.<br><br></li></ul><strong>Financial & Quality Standards<br><br></strong><ul><li>Support daily financial targets and operational goals of the outlet.</li><li>Follow all financial handling procedures as per company guidelines.</li><li>Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.<br><br></li></ul><strong>Health, Safety & Hygiene<br><br></strong><ul><li>Ensure full compliance with HACCP and FIFO standards.</li><li>Follow all health, safety, and emergency procedures, including evacuation protocols.</li><li>Report hazards and maintenance issues through the appropriate systems.<br><br></li></ul><strong>Teamwork & Communication<br><br></strong><ul><li>Maintain effective communication with colleagues and management.</li><li>Attend all briefings, meetings, and training sessions as required.</li><li>Support other departments when needed and contribute to overall hotel operations.</li><li>Uphold grooming and presentation standards at all times.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li>Perform any additional duties or special projects assigned by management.</li><li>Demonstrate accountability and ownership within the workplace.</li><li>Contribute to sustainability initiatives and responsible operational practices.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Experience & Education<br><br></strong><ul><li>Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.</li><li>High school diploma or equivalent preferred.<br><br></li></ul><strong>Skills & Competencies<br><br></strong><ul><li>Strong communication skills in English; additional languages are an advantage.</li><li>Excellent interpersonal and guest engagement skills.</li><li>Ability to work efficiently in a fast-paced, high-pressure environment.</li><li>Strong attention to detail and commitment to service excellence.</li><li>Ability to work collaboratively within a diverse team.</li><li>Good time management and multitasking abilities.</li><li>Well-groomed, professional appearance and positive attitude.<br><br></li></ul><strong>Additional Requirements<br><br></strong><ul><li>Flexibility to work various shifts, including weekends and public holidays.</li><li>Knowledge of food safety, hygiene, and service standards.</li><li>Experience working with LQA, Forbes standards, or similar luxury benchmarks is an advantage.<br><br></li></ul>Additional Information<br><br><strong>Why join Raffles The Red Sea?<br><br></strong><ul><li>Be part of one of the most prestigious luxury hospitality destinations in the region.</li><li>Competitive salary and benefits package.</li><li>Accommodation, meals, and transportation provided.</li><li>Opportunities for career growth and development within Accor’s global portfolio.</li><li>Access to learning and development programs tailored to your career path.</li><li>Employee benefit card offering discounted rates across Accor properties worldwide.</li><li>A dynamic and inspiring work environment focused on excellence and innovation.</li></ul>
<strong>Company Description<br><br></strong>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong>Raffles The Red Sea is seeking an experienced and visionary Director of Operations to lead all operational aspects of our luxury resort in Umluj, Saudi Arabia. In this pivotal role, you will oversee the seamless execution of daily operations while driving strategic initiatives that enhance guest experiences and operational excellence. The ideal candidate will demonstrate exceptional leadership capabilities, decisive decision-making skills, and a commitment to maintaining the highest standards of hospitality.<br><br><ul><li>Develop and implement comprehensive operational strategies and policies that align with organizational objectives and luxury hospitality standards</li><li>Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency</li><li>Manage operating budgets, monitor financial performance, and analyze key performance indicators (KPIs) to optimize profitability and resource allocation</li><li>Lead, mentor, and develop operations team members, fostering a culture of excellence, accountability, and continuous improvement</li><li>Ensure compliance with all local regulations, safety protocols, and international hospitality standards specific to Saudi Arabian operations</li><li>Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively</li><li>Manage vendor relationships, negotiate contracts, and oversee procurement to ensure cost-effectiveness without compromising quality</li><li>Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas</li><li>Collaborate with senior leadership to drive revenue optimization, operational efficiency, and strategic growth initiatives</li><li>Prepare and present detailed operational reports, performance metrics, and recommendations to executive management<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum 10 years of progressive operations management experience in luxury hospitality environments</li><li>Proven track record of successfully managing large-scale resort or hotel operations with multi-million dollar budgets</li><li>Demonstrated expertise in P&L management, financial analysis, and budget optimization</li><li>Strong leadership and team management skills with the ability to inspire and develop high-performing teams</li><li>Comprehensive knowledge of hospitality operations, guest service standards, and industry best practices</li><li>Experience with property management systems and hospitality technology platforms</li><li>Excellent analytical and problem-solving abilities with strong attention to detail</li><li>Outstanding communication and interpersonal skills with the ability to work effectively across all organizational levels</li><li>Knowledge of Saudi Arabian business practices, regulations, and cultural considerations is highly desirable</li><li>Project management experience and proven ability to implement operational improvements and process optimization</li><li>Proficiency in data analysis and performance metrics interpretation</li><li>Flexibility and adaptability to work in a dynamic, fast-paced luxury hospitality environment<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>