UI developer Jobs - Asir Saudi

<p>&nbsp;– Programmer / AI Developer<br><br>نبحث عن مبرمج متمكن وشغوف بالتقنية والذكاء الاصطناعي (AI) للانضمام إلى فريق العمل والمساهمة في تطوير حلول وأنظمة تقنية مبتكرة.<br><br>المهام الرئيسية:<br><br>- تطوير وبرمجة الأنظمة والتطبيقات والمواقع<br>- تطوير وتحسين الحلول التقنية الحالية.<br>- توظيف تقنيات وأدوات الذكاء الاصطناعي (AI) في المشاريع.<br>- ربط الأنظمة مع APIs وخدمات الطرف الثالث.<br>- أتمتة العمليات وتطوير حلول تساعد على رفع الكفاءة وتقليل العمل اليدوي.<br>- اكتشاف الأخطاء التقنية وحلها وتحسين أداء الأنظمة.<br>- البحث وتجربة أحدث تقنيات وأدوات الذكاء الاصطناعي المناسبة لاحتياجات العمل</p>

Role Description This is a full-time, on-site role based at Lynx Information Technology in Abhā. The Full Stack Mobile Application Developer will be responsible for designing, developing, testing, deploying, and maintaining mobile applications, working across both mobile front-end and back-end development. Responsibilities include developing mobile applications, building and integrating RESTful APIs, working with databases and backend services, integrating third-party services, and translating business and product requirements into reliable technical solutions. The developer will write clean, efficient, and maintainable code, troubleshoot and resolve technical issues, optimize applications for performance and security, participate in code reviews, maintain technical documentation, and support application releases and ongoing maintenance. The role also includes preparing, publishing, and managing application releases on the Apple App Store through App Store Connect and on Google Play through Google Play Console, including handling updates, release requirements, and issues related to the review and publishing process. The developer will work closely with product, design, and technical teams to deliver high-quality mobile applications and continuously improve existing products.<br>Qualifications Saudi nationality is required. Proven experience in Mobile Application Development and building applications from concept to deployment. Strong understanding of Object-Oriented Programming (OOP) and software development principles. Experience with at least one modern mobile technology stack, such as Flutter, React Native, Swift/Swift UI, or Kotlin. Experience developing and integrating RESTful APIs. Experience with backend development and backend services such as Node.js, . NET, Laravel, or similar technologies. Experience working with databases and data management. Good understanding of software architecture and clean, maintainable code. Experience with version control systems such as Git. Understanding of application security and best practices. Experience with App Store Connect and Google Play Console and the mobile application publishing process. Ability to analyze requirements, troubleshoot technical issues, and optimize application performance. Ability to work collaboratively in an on-site team environment in Abhā. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Experience with CI/CD, cloud services, Firebase, or third-party integrations is a plus.

The Role<br><br>As the Residential Leasing Manager, you will be responsible for maximizing the occupancy and revenue performance of a designated residential portfolio. Reporting directly to the Property Manager, you will act as the primary revenue generator, bridging the gap between operational property management and commercial leasing success.<br><br>You will lead the end-to-end leasing journey—from marketing strategy and viewing coordination to contract negotiation and REGA compliance—ensuring a seamless "best-in-class" experience for both landlords and tenants.<br><br>Key Responsibilities<br><br> Leasing Strategy & Occupancy Revenue Generation: Achieve and exceed agreed leasing targets (occupancy rates and rental values) set by the Property Manager and Client. Pipeline Management: Manage the entire leasing lifecycle, ensuring inquiries are actioned within 24 hours and converting viewings into offers at a high strike rate. Tenant Retention: Work closely with the Property Management team to proactively approach lease renewals 90 days in advance, negotiating uplifts in line with market benchmarks. Market Intelligence: Provide weekly reports on competitor activity, rental trends in Riyadh, and supply/demand shifts to inform pricing strategies. Marketing & Brand Promotion Listing Excellence: Ensure all property listings on portals meet Savills' global brand standards, utilizing high-quality photography, virtual tours, and accurate descriptions. Campaign Execution: Collaborate with the internal Marketing team to design and execute lead-generation campaigns for hard-to-lease units. Presentation: Conduct regular inspections of vacant units to ensure they are "show-ready," coordinating with the Property Manager for any necessary refurbishment or staging prior to viewings. Contract Negotiation & Administration Commercial Negotiation: Negotiate lease terms, rental prices, and payment structures (number of cheques/payments) within the approved Authority Matrix. Offer Processing: Qualify prospective tenants diligently, ensuring financial capability and alignment with the community profile before presenting offers to the Property Manager/Landlord. Documentation: Oversee the drafting of Offers to Lease and Lease Agreements, ensuring all special conditions protect the Landlord’s asset value. Regulatory Compliance (REGA & Local Law) Ejar System Management: Act as the subject matter expert on the Ejar platform; ensure 100% of leases are registered and authenticated in compliance with Ministry of Housing regulations. REGA Standards: Ensure all leasing activities strictly adhere to Real Estate General Authority (REGA) regulations, including the new Real Estate Brokerage Law. Tenant Eligibility: Conduct necessary KYC (Know Your Customer) checks and verify tenant eligibility via Absher/SIMAH where applicable. Dispute Prevention: Ensure all lease clauses are legally robust to minimize future disputes at the Rental Disputes Center. Tenant Engagement & Community Experience Community Building: Act as the primary point of contact for new residents during the onboarding process, ensuring a warm welcome and smooth handover experience. Relationship Management: Proactively engage with existing tenants throughout their tenancy—not just at renewal time—to foster a sense of community and loyalty. Feedback Loops: Implement and manage tenant satisfaction surveys (e.g., NPS scores) regarding the leasing process and community feel, reporting findings and improvement plans to the Property Manager. Retention Focus: Analyze reasons for tenant churn and implement engagement strategies to increase lease renewal rates and reduce vacancy periods.<br><br>Skills, Knowledge And Experience<br><br> Experience: Minimum 3–5 years in Residential Leasing or Property Management, preferably with an international consultancy or top-tier local developer. Education: Bachelor’s degree in Business, Real Estate, or a related field. Language: Fluency in Arabic and English (written and spoken) is mandatory. Technical Skills: Proficiency in Property software (e.g., Yardi,) and the Ejar electronic network.<br><br>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.

Role Purpose<br><br>The Clinical Application Specialist will be responsible for providing clinical, technical, and application support for Radiometer solutions across the full customer journey, from pre-sales engagement and product demonstrations through installation, validation, user training, troubleshooting, and post-go-live follow-up.<br><br>This role will act as a key partner to the sales, service, IT, and business teams to ensure successful customer adoption, high-quality implementation, and strong customer satisfaction. The position will also support business growth by strengthening customer confidence, demonstrating clinical value, and positioning Radiometer as the partner of choice.<br><br>Product Scope<br><br>The role covers Radiometer Diagnostics solutions, including but not limited to:<br><br>Blood Gas Analyzers<br><br><ul><li>ABL90 FLEX</li><li>ABL90 FLEX PLUS</li><li>ABL800<br><br></li></ul>Immunoassay<br><br><ul><li>AQT<br><br></li></ul>Sampling Devices<br><br><ul><li>Syringes and capillaries<br><br></li></ul>Data Management System<br><br><ul><li>AQURE Middleware<br><br></li></ul>Key Responsibilities<br><br>Pre-Sales and Commercial Support<br><br><ul><li>Support the sales team during customer meetings, opportunity development, product demonstrations, evaluations, and trials.</li><li>Present Radiometer solutions, clinical value, workflow benefits, and technical differentiation to customers.</li><li>Address customer clinical and technical questions during the sales process.</li><li>Support competitive analysis, product positioning, and customized customer solutions.</li><li>Work closely with business and sales managers to align the right solution with customer needs.</li><li>Contribute to customer confidence and strengthen Radiometer’s position as a preferred partner.<br><br></li></ul>Product Training and User Enablement<br><br><ul><li>Assess customer knowledge levels and identify training needs.</li><li>Deliver structured training on product operation, maintenance, sampling, workflow usage, and clinical interpretation.</li><li>Provide training materials, presentations, quick guides, and practical demonstrations.</li><li>Validate user competency and ensure proper end-user understanding of Radiometer platforms.</li><li>Reduce user errors through effective training, coaching, and continuous education.<br><br></li></ul>Installation Verification and Validation Support<br><br><ul><li>Support customers during installation verification, validation, and go-live preparation.</li><li>Prepare and guide customers through validation plans and protocols.</li><li>Ensure quality control and compliance requirements are followed.</li><li>Review validation results and support documentation completion.</li><li>Obtain customer sign-off confirming system readiness and successful validation.<br><br></li></ul>Troubleshooting and Application Support<br><br><ul><li>Respond to customer inquiries in a timely and professional manner.</li><li>Identify and troubleshoot application-related issues, including instrument, sampling, user error, middleware, and workflow-related challenges.</li><li>Perform root cause analysis and provide corrective actions.</li><li>Escalate service-related issues to the service team when required.</li><li>Work closely with service and IT teams to ensure proper installation, configuration, and issue resolution.</li><li>Educate customers to prevent issue recurrence and maintain quality of results.<br><br></li></ul>Post-Go-Live Follow-Up and Customer Retention<br><br><ul><li>Conduct follow-up visits or calls after installation and go-live.</li><li>Review system performance, usage, and customer feedback.</li><li>Identify gaps requiring retraining or additional support.</li><li>Build and maintain strong relationships with end users, laboratory managers, clinicians, biomedical teams, IT teams, and key decision makers.</li><li>Support customer retention and identify future opportunities within existing accounts.<br><br></li></ul>Regional Product and Marketing Support<br><br><ul><li>Lead or support product application and marketing activities in the region.</li><li>Develop strong partnerships with key decision makers in major accounts.</li><li>Identify market opportunities and support business growth initiatives.</li><li>Capture customer feedback and share insights with relevant internal teams.<br><br></li></ul>Key Stakeholders<br><br>Internal Stakeholders<br><br><ul><li>Sales Team</li><li>Business Managers</li><li>Service Team</li><li>IT Team</li><li>Marketing Team</li><li>Regional Leadership</li><li>Cross-functional Support Teams<br><br></li></ul>External Stakeholders<br><br><ul><li>Laboratory Managers</li><li>Clinicians</li><li>End Users</li><li>Biomedical Teams</li><li>Hospital IT Teams</li><li>Tender and Contract Departments</li><li>Key Decision Makers in major accounts<br><br></li></ul><strong>Required Qualifications And Experience<br><br></strong><ul><li>Bachelor’s degree in clinical laboratory science, Biomedical Science, Biotechnology, Biomedical Engineering, or a related scientific discipline.</li><li>Minimum 5 years of experience in clinical application, product application, diagnostics, laboratory, POCT, or IVD-related roles.</li><li>Previous experience in sales support or product application support is required.</li><li>Strong experience in Diagnostics, Laboratory, or Point-of-Care Testing is a must.</li><li>Strong understanding of the sales process, from lead generation and opportunity development to deal closure and customer retention.</li><li>Fluent in English and Arabic.<br><br></li></ul><strong>Required Technical Skills<br><br></strong><ul><li>Strong knowledge of laboratory workflows and diagnostic testing environments.</li><li>Experience with POCT, blood gas, immunoassay, or related IVD platforms.</li><li>Good understanding of validation, verification, quality control, troubleshooting, and user training processes.</li><li>Ability to support customers from pre-sales stage through implementation and post-go-live support.</li><li>Ability to work closely with service and IT teams on installation, middleware, and workflow-related topics.<br><br></li></ul>Required Behavioral Competencies<br><br><ul><li>Excellent customer relationship management skills.</li><li>Strong ability to engage key decision makers at different levels within the IVD industry.</li><li>Strong communication and presentation skills.</li><li>Ability to explain clinical and technical concepts clearly.</li><li>Team player with strong cross-functional collaboration skills.</li><li>Ability to manage priorities and customize solutions for large and complex accounts.</li><li>Strong problem-solving and troubleshooting mindset.</li><li>Commercial awareness and ability to identify market opportunities.</li><li>Ownership, responsiveness, and customer-focused approach.<br><br></li></ul>KPIs / Success Measures<br><br><ul><li>Successful validation and customer sign-off.</li><li>High customer satisfaction.</li><li>Reduction in user errors.</li><li>Fast and effective issue resolution.</li><li>Minimized customer downtime.</li><li>Positive impact on pre-sales opportunities.</li><li>Effective training delivery and user competency.</li><li>Strong collaboration with sales, service, IT, and business teams.</li><li>Contribution to customer retention and account growth.<br><br></li></ul>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.<br><br>For more information, visit www.danaher.com.

Role Description Information Technology Specialist at Albustan Factory will provide on-site technical support for hardware, software, and network systems in Khamīs Mushayţ location. This full-time role involves installing, configuring, and maintaining workstations, peripherals, and network devices, as well as monitoring system performance and ensuring secure, reliable connectivity. The specialist will respond to service requests, diagnose and resolve technical issues, and document solutions and procedures. The role also includes collaborating with management to implement IT improvements, supporting system upgrades, and training team members on basic IT best practices. Qualifications Saudi Nationality Candidates should possess strong Information Technology knowledge and hands-on experience with common operating systems, office applications, and hardware. Candidates should possess Network Administration and Network Security skills to configure, monitor, and protect wired and wireless networks. Candidates should possess solid Troubleshooting skills to diagnose and resolve technical issues efficiently and minimize downtime. Candidates should possess Customer Service skills to support internal users, communicate clearly, and provide user-friendly guidance. Relevant technical certifications (e.g., Comp TIA A+, Network+, or similar) are beneficial. Experience in retail or small business environments and familiarity with POS systems is an advantage. Ability to work on-site in Khamīs Mushayţ, manage multiple tasks, and maintain accurate documentation. Strong communication skills in English; Arabic language skills are an asset.

<strong>Job Description<br><br></strong> Organize the access of trucks and trailers for loading bay<br><br> Supervise the trucks loading / unloading.<br><br> Control FG movement to ensure accurate stock transactions and report discrepancies.<br><br> Prepare and submit all required reports at the end of the month.<br><br> Control spot checking weekly inventory of material and quarterly warehouses inventory.<br><br> Make sure that material are preserved in good condition and vehicles properly maintained.<br><br> Ensure the implementation of safety and security measures of the warehouse premises how.

Position Title: Senior Mechanical Engineer<br>Reports to: Construction Manager / Project Director<br>Role Purpose The Senior Mechanical Engineer will be responsible for supervising, coordinating, and managing all mechanical works related to the fit-out and operation of a cultural project. The role includes oversight of HVAC, plumbing, firefighting, and building management systems to ensure compliance with project specifications, quality standards, schedule, and safety requirements.<br>Key Responsibilities Design & Technical Oversight Review design drawings, shop drawings, and technical submittals for all mechanical systems. Ensure mechanical systems are designed and installed in line with Saudi Building Code (SBC) and international museum standards. Provide technical support to resolve site issues and coordinate with consultants and contractors. Construction Supervision Oversee the execution of HVAC, plumbing, drainage, and firefighting works. Monitor installation activities to ensure compliance with specifications, quality, and safety requirements. Conduct regular inspections and prepare snag lists to ensure corrective actions are implemented. Coordination & Interface Coordinate with electrical and architectural teams to resolve MEP interface issues. Support the Construction Manager in managing subcontractors and suppliers. Attend coordination meetings and report on progress, risks, and issues. Testing, Commissioning & Handover Supervise testing and commissioning of all mechanical systems. Ensure O&M manuals, as-built drawings, and training sessions are delivered as per contract requirements. Support project close-out, defect rectification, and handover to client representatives.<br>Qualifications & Skills Bachelor’s degree in Mechanical Engineering or related field.4-8 years of experience in mechanical engineering, with strong exposure to fit-out, museum, cultural, or large-scale building projects. Solid knowledge of HVAC, plumbing, drainage, firefighting, and BMS systems. Familiarity with Saudi Building Code (SBC) and international engineering standards (ASHRAE, NFPA, etc.). Proficiency in Auto CAD, Revit, and MS Project / Primavera P6. Strong leadership, communication, and problem-solving skills. Fluency in English; Arabic is an advantage.<br>Key Attributes Highly detail-oriented with strong analytical skills. Capable of managing multiple priorities and working under pressure. Commitment to safety, quality, and sustainability in all mechanical works. Strong teamwork and stakeholder management abilities.

<p><strong>Company Description</strong> Black Sip Coffee Roasters is a Saudi specialty coffee brand focused on sourcing, roasting, and delivering high-quality coffee to cafés, businesses, and coffee enthusiasts across the Kingdom. The company emphasizes transparency, craftsmanship, and consistent quality in every stage of the coffee journey. From careful green bean selection to precise roasting and profile development, Black Sip Coffee Roasters ensures each cup reflects a strong passion for coffee and commitment to excellence. Team members join a growing brand that values expertise, attention to detail, and a shared dedication to elevating the coffee experience.</p><p><strong>Role Description</strong> The Financial Accountant is a full-time, on-site role based in Bishah. This role is responsible for preparing, reviewing, and maintaining accurate financial statements and records in accordance with applicable standards and internal policies. Day-to-day tasks include recording journal entries, reconciling accounts, managing payables and receivables, and supporting month-end and year-end closing activities. The Financial Accountant will prepare regular financial reports, assist with budgeting and forecasting, and provide analytical insights to support decision-making and cost control. The role also involves working with accounting software, supporting audits, ensuring compliance with regulatory requirements, and collaborating with internal teams to improve financial processes and controls.</p><p><strong>Qualifications</strong></p><p><br></p><ul><li><strong>Educational Background:</strong> Bachelor’s degree in <strong>Accounting, Finance</strong>, or a related field.</li><li><strong>Professional Experience:</strong> Proven experience in an accounting or finance role, preferably within <strong>FMCG, retail, or food and beverage (F&amp;B)</strong> sectors.</li><li><strong>Professional Certifications:</strong> Valid certifications such as <strong>SOCPA, CPA, ACCA</strong>, or equivalent are highly preferred.</li><li><strong>Technical Knowledge:</strong></li><li>Solid understanding of applicable accounting standards and local regulatory requirements.</li><li>Strong knowledge of finance and financial reporting to deliver accurate and timely business insights.</li><li>Demonstrated experience in preparing and analyzing financial statements in compliance with relevant standards.</li><li><strong>Skills &amp; Software:</strong></li><li>Highly proficient in using accounting software and related financial tools.</li><li>Advanced analytical skills to interpret data, identify financial trends, and support strategic decision-making.</li><li>Exceptional attention to detail, high accuracy, and a strict commitment to meeting deadlines.</li><li>Excellent written and verbal communication skills with the ability to collaborate effectively across cross-functional teams.</li></ul><p><br></p><p><br></p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Daily Financial Operations:</strong> Record and post daily financial transactions and journal entries accurately into the system.</li><li><strong>Accounts Management:</strong> Manage accounts receivable (AR) and accounts payable (AP), including supervising invoices, collections, and vendor payments.</li><li><strong>Bank Reconciliation:</strong> Prepare, review, and perform periodic bank reconciliations.</li><li><strong>Reporting &amp; Analysis:</strong> Prepare monthly/periodic financial reports and statements while monitoring revenues and expenses to ensure correct accounting treatment.</li><li><strong>Disbursements &amp; Clearances:</strong> Review employee advances, petty cash, and expense claims, and perform necessary balance reconciliations for both customers and suppliers.</li><li><strong>Payroll Processing:</strong> Prepare and process payroll while ensuring the accuracy of all related financial data.</li><li><strong>Tax &amp; Compliance:</strong> Monitor tax obligations, and prepare all required tax documents and regulatory reports.</li><li><strong>Budgeting &amp; Forecasting:</strong> Assist in the preparation of company budgets and financial forecasts.</li><li><strong>Auditing &amp; Archiving:</strong> Maintain, organize, and archive accounting records and supporting documents, coordinating directly with management and external auditors during audits.</li><li><strong>Internal Policies:</strong> Ensure full compliance with internal financial policies, procedures, and applicable accounting regulations.</li></ul><p><br></p>

<strong>Making Construction Better<br><br></strong>As PROJECT ACCOUNT MANAGER (PAM), you’ll be visiting large construction<br><br>jobsites and be a lead solution consultant for all matters specific to these projects &amp;<br><br>provide end to end business support.<br><br>Ours is a model of professional, consultative selling and its a hands-on job. It means<br><br>rolling up your sleeves to demonstrate some of the most pioneering products in the<br><br>industry, while selling our state-of-the-art software along with all the services and<br><br>aftercare that come with the Hilti name. Far from traditional cold calling, it’s about<br><br>building relationships with warm and responsive customers and helping them find the<br><br>most innovative and cost-efficient solutions for their needs.<br><br>We have more than 200,000 interactions globally with our customers every day. It’s how<br><br>we get to know their businesses, understand their needs and develop the precise<br><br>products and services that will help them<br><br><strong>What You'll Do<br><br></strong>Manage assigned large construction jobsites and be a lead point of contact for all<br><br>matters specific to these jobsites with top-down oversight from inception to<br><br>completion<br><br><ul><li>Develop effective understanding of all relevant applications and suggest right <br><br></li></ul>solutions specific to trades<br><br><ul><li>Conduct effective product demonstrations and explain the value for money <br><br></li></ul>proposition<br><br><ul><li>Collaborate well with all stake holders at jobsites and drive key initiatives</li><li>Conduct seminars, product trainings and workshops for customers to raise <br><br></li></ul>awareness on new technologies and create understanding of all existing and new<br><br>Hilti products<br><br><ul><li>Troubleshoot problems and challenges faced by contractors.</li><li>Coordinate and collaborate well with internal stake holders and get things done <br><br></li></ul>on time<br><br><ul><li>Identify opportunities for growth and suggest action steps to improve business <br><br></li></ul>performance<br><br><ul><li>Build and maintain strong, long-lasting client relationships</li><li>Ensure timely coordination with Sold-to AM to collect account receivables<br><br></li></ul><strong>What You’ll Bring<br><br></strong><ul><li>Bachelor’s Degree (Civil or Mechanical Engineer degree) with 2-3 years of sales <br><br></li></ul>experience in construction industry.<br><br><ul><li>Excellent project management skills</li><li>Exposure in handling constructions jobsites</li><li>Good product demonstration skills</li><li>Good collaboration with internal stake holders</li><li>Self-motivated, willing to learn, highly energetic and a “can-do” attitude</li><li>Business acumen with a problem-solving attitude</li><li>Proven ability to manage customer relationships</li><li>Proficiency in handling both technical &amp; commercial tasks</li><li>Superior verbal and written communication skills with excellent interpersonal <br><br></li></ul>abilities<br><br><ul><li>Good communication and presentation skills<br><br></li></ul><strong>What’s In It for You<br><br></strong><ul><li>A culture combining autonomy and teamwork.</li><li>Extensive training, development, and career mobility.<br><br></li></ul>Recognized 3rd place in KSA 2026“Great Place to Work”, with growth opportunities nationally and internationally.<br><br><strong>Why Hilti<br><br></strong>Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.<br><br><strong>Commitment to Inclusion<br><br></strong>At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Job Summary<br>To efficiently and profitably manage and direct activities in passenger services department by providing a safe, quality product covering a range of ground handling services to its customers and overall accountable for operations at the terminal (above wings)<br>Responsibilities<br>Provide leadership and work direction to the Passenger Handling teams Ensure compliance to set department Key Performance Indicators (KPI’) Monitor all the handling services provided at the Terminal for Scheduled and Adhoc operations Monitor attendance of all Passenger Handling staff (Check In, Lost & Found, MAAS/PRM) Hold briefings with all Passenger Handling teams (Check In , Lost & Found , MAAS) before start of operations Liaise with the shift supervisors on the duty allocations for the day Ensure that all positions (Check In Counters , Transfer desk & Arrivals) are opened as per SLA’s Coordinate with shift supervisors on cross utilization of resources by re-allocating/re-assigning coupled with innovate staff management Ensure that documents profile desk at Check in & Gate has been set up as per SLA’s (where applicable) Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the MAAS /PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork Queue management at the departure terminal to ensure seamless operations Participate in periodic performance reviews and disciplinary sessions of the staff Engage customers and authorities be present at all times at the terminal during operations for any queries Make spot checks at arrival hall to ensure that pre-flight set up has been done Monitor first bag / last bag offload processes at the arrivals Review the AHL / OHD list & updating of files at the end of the shift Liaise with shift supervisors that customer supplied products and stationery are stored accordingly after end of operations Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters , delayed flights) and reconciliation done for any monies collected for any adhoc services Monitor and cross check that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Manager , Passenger Services & Duty Station Manager Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Maintain & enforce company policies Maintain a comprehensive and accurate log / inventory of support tools such as Communication radios ,Mobile phones , Tablets , WCHR’s and report any defects immediately Issue the long term planning / allocation (next 24H) , cross check of resources (Manpower and Equipment’s) Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Liaise and coordinate with Duty Officer Ramp to ensure flights are dispatched on time Carry out any additional duties as instructed by management<br>Qualifications and Competencies Minimum 3 years Passenger Services Supervisor experience Excellent verbal and written communication skills in English (Arabic in addition is an advantage) Excellent knowledge of all functions in Passenger Services Strong organizational and multi tasking skills Leadership ability Customer focus and quality awareness Ability to deal with conflict Valid Driver’s License Ability to work in inclement weather Ability to work under pressure Ability to work flexible hours

We are looking for an experienced Operations Manager to oversee the end-to-end operations of our FMCG warehouse. This role is responsible for ensuring efficient warehouse performance, accurate inventory management, cost control, safety compliance, and timely order fulfillment.<br><br>The successful candidate will lead warehouse teams, monitor operational KPIs, and implement continuous improvement initiatives within a fast-paced, high-volume distribution environment.<br><br>Responsibilities:<br><br>Manage daily warehouse operations, including receiving, put-away, storage, picking, packing, and outbound dispatch Ensure smooth material flow and compliance with operational SOPs, service-level agreements, and safety standards Monitor key warehouse KPIs, including order fulfillment, picking accuracy, OTIF, dock-to-stock time, and employee productivity Lead and supervise warehouse supervisors, team leaders, pickers, and forklift operators Plan manpower requirements, shifts, and productivity targets according to operational volumes and seasonal demand Conduct performance reviews, provide coaching, and support employee development Identify operational bottlenecks and implement lean warehouse practices Improve picking methods, including batch, wave, and zone picking, to increase productivity Support the effective utilization of warehouse management systems, automation, and process digitization Maintain inventory accuracy through cycle counts, stock audits, and reconciliation Ensure compliance with FIFO/FEFO procedures, expiry-date controls, and damage-prevention practices Coordinate with Inventory Control teams to investigate and resolve stock variances and shrinkage Control warehouse operating costs, including labor, equipment, and consumables Optimize warehouse space utilization and material-handling efficiency Support capacity planning, layout optimization, new SKU onboarding, seasonal peaks, and volume increases Ensure compliance with HSE, food safety, and applicable local regulations Maintain a safe working environment and reduce workplace incidents and operational risks Ensure timely and accurate order fulfillment and resolve escalated operational issues affecting service levels<br><br><br>Requirements<br><br>Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or a related field5-10 years of experience in warehouse or operations management At least 2 years of experience in a supervisory or managerial position Previous experience in an FMCG warehouse or high-volume distribution environment is required Strong hands-on knowledge of inbound receiving, storage, picking, packing, and dispatch operations Good understanding of inventory management, FIFO/FEFO, productivity KPIs, and warehouse cost control Proficiency in Warehouse Management Systems (WMS) Proficiency in Microsoft Office, particularly Excel and operational reporting Strong leadership, communication, problem-solving, and people-management skills Ability to manage multiple priorities and work effectively in a fast-paced warehouse environment

<p>We are seeking an experienced <strong>Architectural Construction Manager</strong> to lead and manage all architectural construction packages, ensuring compliance with project schedules, budget, quality, safety, productivity, and handover requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the planning and execution of architectural works, including partitions, finishes, flooring, ceilings, doors, and specialist systems.</li><li>Manage building façades, including curtain walls, glass, stone, and metal façade systems.</li><li>Oversee external works, hardscape, and architectural landscaping elements.</li><li>Manage subcontractors, manpower, equipment, procurement, and site productivity.</li><li>Coordinate with structural, MEP, and other trades to resolve interface issues.</li><li>Ensure compliance with approved drawings, specifications, quality standards, and safety requirements.</li><li>Monitor progress, implement recovery plans, close non-conformance reports (NCRs), and lead project handover activities.</li></ul><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li>Bachelor's degree in architectural engineering.</li><li><strong>15+ years of construction experience</strong>, including at least 5 years in architectural construction leadership.</li><li>Proven main contractor experience in luxury malls, mixed-use developments, building façades, and landscape works.</li><li>Strong leadership, planning, cost control, coordination, and risk management skills.</li><li>Proficiency in technical communication in English.</li><li>Saudi Council of Engineers registration, where legally required.</li></ul><p><br></p>

<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure &amp; monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise &amp; coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor &amp; coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services &amp; Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when &amp; as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer &amp; Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &amp;/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate &amp; promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.<br><br><strong>The Project<br><br></strong>Mace is providing project management consultancy services on a major mixed-use master-planned development in Riyadh, Saudi Arabia.<br><br>The development incorporates residential, retail and entertainment, commercial, hospitality and community assets across a large and complex urban environment.<br><br>We are seeking an experienced associate logistics director to lead the logistics function across the project.<br><br>This is a senior leadership role requiring an individual who can operate strategically at programme and client level while remaining closely connected to delivery on the ground. You will establish the logistics strategy, governance, and operating model for the development and lead its implementation through consultants, contractors, and the wider project team.<br><br>The successful candidate will bring extensive experience of logistics leadership on major, complex developments, ideally within large-scale residential, mixed-use, or master-planned environments.<br><br><strong>You’ll Be Responsible For<br><br></strong><ul><li> Overseeing the development and implementation of the overall project logistics strategy, from early planning through construction and handover.</li><li> Establishing logistics principles, standards, governance, and controls across the development.</li><li> Developing short-, medium-, and long-term logistics plans aligned with the master programme, procurement strategy, and construction sequencing.</li><li> Providing strategic advice to senior stakeholders on logistics constraints, opportunities, risks, and delivery strategy.</li><li> Translating the overarching logistics strategy into practical, executable delivery plans at the site and asset level.</li><li> Supervising the planning of site access, egress, traffic management, haul routes, laydown areas, storage, lifting, material movement, welfare, and temporary facilities.</li><li> Planning logistics requirements across multiple plots, work packages, and contractors; managing interfaces and competing demands across the development.</li><li> Reviewing contractor logistics plans and challenging contractors to ensure proposals are safe, coordinated, efficient and aligned with the overall programme.</li><li> Working closely with project, design, construction, commercial, and procurement teams to ensure logistics requirements are incorporated early into project planning.</li><li> Ensuring logistics considerations influence design development, construction methodology, procurement packaging and phasing decisions.</li><li> Managing coordination with relevant authorities and external stakeholders where project logistics interface with the surrounding road network, communities, or infrastructure.</li><li> Monitoring logistics performance during construction and intervening where contractor performance or interfaces threaten programme delivery.</li><li> Directing and developing the project logistics team, ensuring clear responsibilities and effective coverage across the development.</li><li> Driving collaboration between consultants, contractors, and stakeholders to maintain safe and efficient movement of people, plants, and materials.</li><li> Promoting best practice, innovation, and continuous improvement across logistics planning and delivery.<br><br></li></ul><strong>You’ll Need To Have<br><br></strong><ul><li> Extensive experience in construction and project logistics, including leadership positions on major developments.</li><li> Demonstrable experience developing and implementing logistics strategies for large-scale, complex construction programmes.</li><li> Strong experience across both strategic logistics planning and operational/site delivery.</li><li> Experience working across major residential, mixed-use, or master-planned developments would be highly advantageous.</li><li> Strong understanding of construction sequencing, phasing, procurement, and programme interfaces.</li><li> Proven experience coordinating logistics across multiple contractors, assets, and concurrent work packages.</li><li> Strong knowledge of site establishment, access and traffic management, materials management, temporary facilities, lifting strategy, and construction logistics planning.</li><li> Ability to interrogate programmes and construction methodologies and identify logistics risks before they affect delivery.</li><li> Strong client-facing capability with the credibility to advise and influence senior project stakeholders.</li><li> Experience leading multidisciplinary teams and managing contractor performance.</li><li> Previous PMC, consultancy or client-side experience on major programmes would be highly advantageous.</li><li> Saudi Arabia or wider Middle East major project experience would be beneficial.</li><li> Relevant degree or professional qualification in construction, engineering, logistics, supply chain, or a related discipline is preferred.<br><br></li></ul><strong>Our values<br><br></strong><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.<br><br><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.<br><br><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry, while always aligning with our compliance obligations.<br><br><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.<br><br>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.<br><br>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role<br><br><ul><li>site<br><br></li></ul>

Company Overview<br><br>Gold and Minerals Company (GMCO) – Established in 2009<br><br>GMCO has adopted a discovery-led approach to mine development. Since its formation, the company has made two major discoveries: Jabal Qutman (Gold) and Wadi Bidah (Copper-Gold VMS), which are currently moving through feasibility assessment. The company also has several smaller discoveries across its license portfolio.<br><br>GMCO operates one of the largest exploration land packages in Saudi Arabia, with access to over 2,200 km² across 29 exploration licenses. An additional 275 km² (four licenses) will be issued following the conclusion of the latest MIM Round 9 bidding process.<br><br>Job Description<br><br>We are seeking an experienced D365 Techno-Functional Consultant to join our team in Bisha. The ideal candidate will have strong technical and functional expertise in Microsoft Dynamics 365 Finance & Operations (D365 F&O) or AX.<br><br>Qualifications<br><br>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.<br><br>Microsoft Dynamics 365 certifications such as MB-300, MB-310, or MB-330 are required.<br><br>Minimum 5 years of experience in D365 F&O or AX (Techno-Functional role).<br><br>Skills & Experience<br><br>Strong understanding of Finance, SCM, Procurement, Inventory, and Projects.<br><br>Development knowledge in X++, Visual Studio, Extensions model, and data entities.<br><br>Solid understanding of functional setup, workflows, roles, and configurations.<br><br>Experience with Power Platform is a plus.<br><br>Strong experience in Custom Reporting.<br> <br>Work closely with business stakeholders to gather requirements and translate them into functional and technical specifications.<br><br>Configure D365 F&O Modules (Finance / Procurement / Inventory / Projects Accounting).<br><br>Collaborate with Finance teams to understand reporting requirements.<br><br>Develop and enhance financial reports using MR, Power BI, Excel Add-ins, and data entities.<br><br>Lead testing cycles, user training, and post-go-live support.<br><br>Prepare detailed documentation and ensure smooth knowledge transfer.<br><br>Troubleshoot system issues and coordinate with Microsoft support when needed.<br><br>Personal Attributes<br><br>Strong analytical and problem-solving skills.<br><br>Excellent communication and teamwork abilities.<br><br>Ability to work independently and manage multiple priorities.

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines Responsibilities Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities. Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br><br>Qualifications and Competencies Saudi National Only. High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)