وظائف مشرف الموارد البشرية - تبوك السعودية

The Human Resources Supervisor is responsible for overseeing daily HR operations and ensuring compliance with company policies, labor laws, and HR best practices. The role supports recruitment, onboarding, employee relations, performance management, payroll coordination, and HR administration while providing guidance to employees and managers.<br><br>Key Responsibilities:<br>Supervise the daily activities of the HR department and provide guidance to the HR team. Support the recruitment process, including job postings, interviews, candidate selection, and onboarding Ensure employee records are accurate and maintained in HR systemms. Administer onboarding and off boarding processes, including documentation and system updated Manage employee relations matters and conduct investigations when required. Ensure compliance with labor laws, company policies, and internal procedures Coordinate performance management activities, including probation reviews and annual appraisals Monitor employee attendance, leave management, overtime, and disciplinary actions Coordinate with the Payroll team to ensure accurate and timely salary processing Prepare HR reports, metrics, and workforce analysis for management Support employee engagement initiatives, training programs, and organizational development activities Assist in developing and implementing HR policies and procedures. Respond to employee inquiries regarding HR policies, benefits, and employment matters Maintain confidentiality of employee information and HR records.<br>Qualifications:<br>Bachelor's degree in Human Resources, Business Administration, or a related field Professional HR certification (e.g., SHRM-CP, PHR, CIPD) is an advantage6–10 years of HR experience, including at least 4 years in a supervisory role. Skills & Competencies:<br>Strong knowledge of labor laws and HR best practices. Excellent communication and interpersonal skills. Leadership and team management abilities. Strong problem-solving and conflict resolution skills. Excellent organizational and time management skills. High level of integrity and confidentiality. Proficiency in Microsoft Office and HRIS systems (e.g., SAP Success Factors, Oracle, or similar). Strong analytical and reporting skills. Ability to work under pressure and manage multiple priorities.(KPIs) HR audit and documentation compliance. Performance appraisal completion rate.

Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact<br>Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’s destinations, ensuring careful integration of new species with local flora. As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.<br>Why Join Us?<br>Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity. Innovate & Grow: Work with industry experts in a fast-evolving environment. Global Recognition: Join a company shaping the future of sustainable tourism and development. Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.<br>About the Role<br>To perform day-to-day Human Resources activities related to HR operations, employee relations, onboarding, attendance and leave, employee records, and HR documentation. The role ensures that routine HR processes and employee requests are handled accurately, efficiently, and in accordance with approved policies and procedures. Job Responsibilities<br>Execute daily HR operational activities in accordance with approved policies and procedures, ensuring compliance with established guidelines. Handle routine employee inquiries, requests, and employee relations matters, coordinating with relevant parties when required. Coordinate and complete the onboarding process for new employees, including required documentation, joining formalities, and coordination with relevant departments. Process and maintain employee attendance and leave records, follow up on discrepancies, and ensure compliance with company policies. Maintain, update, and organize employee personnel files and HR archives, ensuring all required documentation is complete, properly filed, securely stored, and easily retrievable. Prepare and issue standard HR letters, certificates, forms, and employment-related documents in accordance with approved templates and procedures. Process routine employee transactions, including employee data changes, transfers, and other HR-related updates. Prepare routine HR reports related to employee records, attendance, leave, and HR operations as required. Ensure confidentiality, accuracy, and proper handling of employee information and documents. Perform other HR-related duties as assigned by the direct manager. Support employee engagement initiatives and activities, and coordinate with relevant departments to promote employee participation and a positive workplace environment.<br>Job Requirements<br>Qualification and Experience Bachelor’s degree in Human Resources, Business Administration, or a related field.1–2 years of relevant experience in Human Resources or HR Administration. Basic knowledge of HR operations and employee lifecycle processes. Basic knowledge of employee relations, attendance, leave, and onboarding procedures. Basic knowledge of Saudi Labor Law.<br>Skills Good communication and interpersonal skills. Good organizational and time-management skills. Strong attention to detail and accuracy. Good follow-up and coordination skills. Ability to maintain confidentiality and handle sensitive information. Basic problem-solving skills. Ability to work effectively within a team. Good command of Microsoft Office, particularly Word and Excel. Good command of both Arabic and English.<br>Job Context<br>The position operates within the Human Resources function and focuses on day-to-day HR operations and routine employee-related matters. The role requires regular communication and coordination with employees and internal departments. The position works within established HR policies, procedures, and guidelines, with guidance from the direct manager when handling non-routine matters. The role involves handling confidential personnel information and requires a high level of accuracy and attention to detail. The position requires managing multiple routine HR activities and completing them within established deadlines.

We unlock value for Airport Owners and Investors.<br>daa International was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.<br>Working at daa International offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.<br>The Human Resources Manager will partner closely with the Airport’s Senior Leadership Team and People Managers to develop a high-performing, engaged workforce, ensuring the effective delivery of HR services across the full employee lifecycle. The role will act as the trusted HR advisor for the project, providing pragmatic guidance on people matters, supporting operational excellence, and ensuring compliance with Saudi Labour Law and daa International policies.<br>Recognised as a credible and trusted "People Expert", the HR Manager will provide both strategic and operational HR support across all levels of the organisation, leading the delivery of high-quality HR services that enable the airport to achieve its operational and business objectives.<br>Critical to the success of this role is developing a strong understanding of airport operations and maintaining a visible presence across the business, building trusted relationships with leaders and employees alike. The successful candidate will also play a key role within the wider daa International KSA HR team, contributing to HR initiatives, continuous improvement and the development of best practice across the business.<br>Key Responsibilities:<br>Provide the full range of HR services to support the end-to-end employee experience in Red Sea International Airport Project, ensuring the proper organisation and execution of HR activities in compliance with local regulations. Act as the primary HR Business Partner to the Airport Leadership Team, People Managers and employees, providing professional advice and practical solutions across all areas of HR. Provide front line advice to People Managers on employee relations issues, acting as an expert advisor in Saudi Arabian labour law. Provide expert guidance on employee relations matters, including workplace investigations, disciplinary and grievance processes, ensuring fair, consistent and legally compliant outcomes. Develop a thorough understanding of the airport operation and proactively identify people-related risks and opportunities, partnering with managers to implement effective HR solutions. Proactively support and guide People Managers in the implementation of our HR policies, processes, and ways of work. Partner with the KSA Talent Acquisition team to support RSI resourcing plans taking a direct role in the recruitment of roles as appropriate / required. Coordinate with the onboarding team to ensure the successful onboarding, induction and probation management of new employees who join the Red Sea International Airport team. Develop and maintain rolling workforce plans in partnership with operational leaders, ensuring staffing requirements align with operational demand, seasonal passenger volumes and business growth. Support People Managers in setting objectives, conducting mid-year and annual performance reviews, managing performance improvement plans and fostering a high-performance culture. Build and maintain strong working relationships with the Airport CEO, senior leadership team and key stakeholders, acting as a trusted advisor on all people-related matters. Lead and develop the on-site HR team, establishing clear priorities, service standards and continuous improvement initiatives to deliver a responsive, customer-focused HR function. Work collaboratively with the wider KSA HR team and HR COEs to implement strategic HR initiatives, organisational change programmes and employee engagement activities across the business. Produce, analyse and present HR metrics and management information including headcount, attrition, absenteeism, recruitment activity and workforce planning to support informed business decisions. Collaborate with the Finance team in Red Sea International Airport to provide people data and other requests as required. Champion daa International's values, promoting an inclusive, collaborative and high-performing workplace culture that supports employee engagement, operational excellence and continuous improvement.<br>Requirements:<br>Saudi National. Bachelor’s degree in HR or relevant field. Professional Memberships: Preferably CIPD or similar. Minimum of 5–7 years' progressive HR experience, including experience in a HR Business Partner or HR Manager role supporting operational business functions. Fluent in written and spoken English. Excellent communication and interpersonal skills, with the ability to interact and influence effectively with people at all levels of the organization/externally. Proactive, data-driven and can prioritize tasks independently. Maintain high levels of confidentiality and discretion. Strong organizational and time management skills with the ability to prioritize multiple tasks. Structured and systematic approach to work with strong attention to detail. Ability to work on own initiative and as part of a team. Team player and supports colleagues to achieve their goals. Strong working knowledge of Saudi Labour Law and experience applying employment legislation in a practical business environment. Experience working within a multicultural, matrix organisation would be highly desirable.<br>We appreciate the interest of all applicants and wish you all the best; only candidates shortlisted for the next stage of the recruitment process will be contacted.

<h3 >عن ريد سي غلوبال وبوتانيكا</h3> <p >ريد سي غلوبال هي مطور لوجهات السياحة التجديدية، ملتزمة بالاستدامة والابتكار. <strong >بوتانيكا</strong>، إحدى الشركات التابعة لريت سي غلوبال، متخصصة في توفير المساحات الخضراء المستدامة المكرسة عبر وجهات الشركة. يركز بوتانيكا على الدمج الدقيق للأنواع الجديدة مع النباتات المحلية، معززاً نهجاً يحافظ على الكوكب أولاً في الاستدامة. منذ 2020، قامت بوتانيكا بزراعة أكثر من 5 ملايين نبتة، بهدف طموح يصل إلى 30 مليون بحلول 2030، مكوّناً المناظر الطبيعية الطبيعية للبحر الأحمر وأماعلة. يتألف الفريق من محترفين متحمسين، 40% منهم من المجتمع المحلي، مما يظهر الالتزام بالتوافق الإيكولوجي وتحديد معايير عالمية جديدة في التنمية المستدامة.</p> <h3 >نظرة عامة على الدور</h3> <p >تبحث ريد سي غلوبال عن <strong >أخصائي موارد بشرية</strong> للانضمام إلى الفريق في أو ملوج، تبوك، المملكة العربية السعودية. هذا الدور بدوام كامل مُصمم للمحترفين الذين لديهم <strong >0-1 سنوات من الخبرة</strong> في الموارد البشرية. سيؤدي الاختصاصي أنشطة الموارد البشرية اليومية المتعلقة بالعمليات البشرية، علاقات الموظفين، الاندماج، إدارة الحضور والإجازات، سجلات الموظفين، والوثائق ذات الصلة بالموارد البشرية. يضمن المنصب أن تتم معالجة عمليات الموارد البشرية الروتينية وطلبات الموظفين بدقة وكفاءة ومطابقة للسياسات والإجراءات المعتمدة.</p> <p >العمل ضمن وظيفة الموارد البشرية، يركّز الدور على عمليات الموارد البشرية اليومية والمسائل الروتينية المتعلقة بالموظفين. يتطلب التواصل والتنسيق المنتظم مع الموظفين والإدارات الداخلية، والالتزام بسياسات وإجراءات وإرشادات الموارد البشرية المعتمدة. يشمل الدور معالجة معلومات شخوصية سرية، مع الحاجة إلى دقة عالية واهتمام بالتفاصيل، وإدارة العديد من الأنشطة الروتينية للموارد البشرية ضمن المهل المحددة.</p> <h3 >المسؤوليات الأساسية</h3> <ul > <li >تنفيذ أنشطة تشغيل الموارد البشرية اليومية وفقاً للسياسات والإجراءات المعتمدة، مع ضمان الامتثال للإرشادات المحددة.</li> <li >التعامل مع استفسارات الموظفين الروتينية، الطلبات، ومسائل علاقات الموظفين، والتنسيق مع الأطراف ذات الصلة عند الحاجة.</li> <li >تنسيق وإكمال عملية الاندماج للموظفين الجدد، بما في ذلك الوثائق المطلوبة، إتمام إجراءات الانضمام، والتنسيق مع الإدارات ذات الصلة.</li> <li >معالجة والحفاظ على سجلات حضور الموظفين والإجازات، متابعة أي اختلافات، والتأكد من الامتثال لسياسات الشركة.</li> <li >صيانة وتحديث وتنظيم ملفات الموظفين وأرشيفات الموارد البشرية، والتأكد من أن جميع المستندات المطلوبة مكتملة، ومترتبة بشكل صحيح، ومخزنة بأمان، ويمكن استرجاعها بسهولة.</li> <li >إعداد وإصدار خطابات وأوراق اعتماد وأشكال ووثائق العمل القياسية وفقاً للقوالب والإجراءات المعتمدة.</li> <li >معالجة المعاملات الروتينية للموظفين، بما في ذلك تغييرات بيانات الموظف، والنقل، وغيرها من التحديثات المتعلقة بالموارد البشرية.</li> <li >إعداد تقارير موارد بشرية روتينية تتعلق بسجلات الموظفين والحضور والإجازات وعمليات الموارد البشرية عند الطلب.</li> <li >ضمان السرية والدقة والتعامل السليم مع معلومات ووثائق الموظفين.</li> <li >أداء واجبات أخرى تتعلق بالموارد البشرية كما يكلفه المدير المباشر.</li> <li >دعم مبادرات وفعاليات تفاعل الموظفين والتنسيق مع الإدارات ذات الصلة لتعزيز مشاركة الموظفين وبيئة عمل إيجابية.</li> </ul> <h3 >الخبرة والمهارات المطلوبة</h3> <ul > <li >حد أدنى من <strong >0-1 سنوات من الخبرة</strong> في الموارد البشرية أو مجال إداري ذي صلة.</li> <li >القدرة المثبتة على التعامل مع معلومات شخصية سرية بحذر.</li> <li >إهتمام قوي بالتفاصيل والدقة في إدارة السجلات والوثائق.</li> <li >مهارات تواصل وتنسيق فعالة للتفاعل مع الموظفين والإدارات الداخلية.</li> <li >إتقان إدارة أنشطة الموارد البشرية الروتينية المتعددة والوفاء بالمواعيد النهائية المحددة.</li> <li >فهم سياسات وإجراءات وإرشادات الموارد البشرية.</li> </ul> <h3 >بيئة العمل</h3> <p >هذا المنصب بدوام كامل مقره في <strong >أملوج، تبوك، المملكة العربية السعودية</strong>. سيعمل أخصائي الموارد البشرية ضمن وظيفة الموارد البشرية المخصصة، بالتعاون مع الإدارات والموظفين الداخليين. سيتم توفير التوجيه في المسائل غير الروتينية من قبل المدير المباشر، مما يعزز بيئة داعمة للنمو المهني.</p> <h3 >عملية التقديم</h3> <p >يُشجَّع المتقدمون الذين يستوفون المتطلبات أعلاه التقديم. انضم إلى ريد سي غلوبال في مهمتها لإعادة تعريف الاستدامة والابتكار للمستقبل.</p>

POSITION SUMMARYThe Shift Supervisor oversees the control operations and the work performed by other control room positions. This role is responsible and accountable for the operation of all utility assets including; traditional Utility assets such as Power Plants, Transmission lines, Distribution, Substation, as well as non-utility behind the meter assets such as DERs and BESS. The Shift Supervisor directs electric system operations engineering by monitoring, planning, analysing, directing, and executing 24/7 grid operations. Directly responsible for managing Company generation and transmissionoperations functions to maintain safe and reliable electric service to prevent power outages. Monitors multiple switching and distribution operations centres showing operating conditions of lines and equipment throughout the system and adjusts or directs workers to make adjustments as conditions warrant. Takes responsibility for substation operations and other field personnel to de-energize malfunctioning circuits oradjust switches to ensure safety of all crews and the public as well as ensure safe and reliable operation of electrical systems. Ensures the stability and reliability of the electrical grid. You will be responsible for overseeing grid operations,managing renewable energy integration, and coordinating with various stakeholders to maintain grid balance and optimize renewable energy utilization. This role requires a deep understanding of grid operations, renewable energy technologies, and regulatory requirements. NATURE & SCOPEThe main functions of this position are:Supervise operational EPMS Dispatchers/Schedulers and report the performance in accordance withestablished Operational KPIsDevelop and review (where available) standard operating procedures in line with O&M Manual and OEM Recommendations Timely identify all requirements for successful and controlled EPMS operations. Develop and conduct training plans for operational subordinates JOB DETAILSDivision: Power Transmission Operations Group: Operations-PWEREPORTS TO: OHTL & EPMS O&M Manager LIAISE/COOPERATE: WITH: NGHC O&M-SPV+BESS-GHE-PTR, SEC, ENOWA<br>ACCOUNTABLE AREA KEY RESPONSIBILITIES Grid Operations Management:Supervise and coordinate day-to-day grid operations activities, including scheduling, dispatching, and real-time monitoring of energy generation and consumption. Implement and oversee operational procedures to ensure grid stability, reliability, and compliance with regulatory standards. Analyze grid performance data, identify potential issues, and develop strategies to optimize grid operations efficiency. Renewable Energy Integration:Develop and implement strategies for the seamless integration of renewable energy sources, such as wind, solar, and hydroelectric power, into the grid. Coordinate with renewable energy developers, transmission operators, and regulatory agencies to facilitate the connection of new renewable energy projects to the grid. Optimize renewable energy dispatch and curtailment strategies to maximize renewable energy utilization while maintaining grid stability. Emergency Response and Contingency Planning: Develop and maintain emergency response plans to address potential grid disturbances, extreme weather events, or equipment failures. Coordinate with internal teams, external stakeholders, and regulatory authorities during grid emergencies to ensure a timely and effective response. Conduct regular training exercises and drills to test emergency response procedures and enhance preparedness. Regulatory Compliance and Reporting:Stay informed about relevant regulatory requirements and industry standards related to grid operations and renewable energy integration. Ensure compliance with regulatory obligations, reporting requirements, and reliability standards set by regulatory authorities, such as FERC and NERC. Prepare and submit regulatory reports, compliance filings, and operational data as required by regulatory agencies. Stakeholder Collaboration and Communication: ·Collaborate with internal teams, external partners, renewable energy developers, and regulatory agencies to address grid operation challenges and promote renewable energy integration. Communicate effectively with stakeholders to provide updates on grid operations, renewable energy integration efforts, and regulatory compliance matters. Represent the organization in industry forums, working groups, and regulatory proceedings related to grid operations and renewable energy. Maintain safe and environmentally sustainable operation of power plants and associated networks. Monitor the implementation of safety procedures through the safety section under his/her jurisdiction. Provide leadership to the department staff, supervise, and manage their performance and development in line with the Organization’s goals, objectives, policies and regulations. Develop a departmental annual work plan and financial budget and monitor their implementation in line with the Business plan. Represent the company effectively and strategically in and to related industry groups, forums, and agencies. QUALIFICATIONSREQUIRED:Bachelor’s degree in electrical engineering, power systems engineering, or equivalent experience. Minimum of 10 years of experience in grid operations, preferably in a renewable energy generation-centric environment. 3 of which should be at a senior operation level Strong understanding of power system operation principles, grid control strategies, and renewable energy technologies. Knowledge of regulatory requirements and industry standards related to grid operations and renewable energy integration (e.g., FERC, NERC, IEEE). Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders. · Leadership experience, with the ability to manage teams and coordinate complex projects. Professional certifications related to grid operations or renewable energy management are desirable. MINIMUM YEARS :10 Years MINIMUM YEARS OF MANAGERIAL EXPERIENCE: 5 Years SKILLS / TECHNICAL KNOWLEDGE AREAS:In addition to the experience and educational requirements, candidate should have a proven record of accomplishment:Good Interpersonal skills Financial management skills Analytical skills Ability to work under pressure. Demonstrated expertise in BA compliance operations and transmission issues. Proven skills in collaboration, project management, and teamwork Strong analytical skills able to interface customers desires and technical requirements. Good communication skills with external customers, partners, and suppliers Experienced in multi-cultural working environments. Team player with excellent team communication skills and knowledge sharing ability. Inclined to be a change agent with high energy and drive for innovation. Mentoring and coaching abilities Demonstrated ability to motivate & inspire others. Strong connection to the community and desire to help others.

About NGHCAir Products, ACWA Power, and NEOM have partnered to develop a green hydrogen-based ammonia production facility in NEOM. The project integrates renewable solar, wind, and storage power to produce green ammonia for global export, with operations scheduled to commence in 2026.<br>Position Summary The GHE ASU & Utilities Operation Shift Supervisor is a key member of the NGHC Operations & Maintenance team, responsible for leading the safe and reliable operation of the ASU & Utilities plants during the assigned shift. The role is responsible for building strong working relationships with maintenance personnel, control room operators, field operators, and plant managers while ensuring safe operations through effective work permit management and strict compliance with NGHC EH&S standards.<br>Key Responsibilities:<br>Operations Management Lead a team of 15–20 control room operators and field operators. Build and maintain strong working relationships with plant managers, control room operators, and field operators. Support all day-to-day plant operations, including troubleshooting, maintenance coordination, and plant efficiency improvements. Work with maintenance and operations teams to prioritize, schedule, and complete daily, weekly, and long-term maintenance activities. Respond rapidly to planned and unplanned plant trips and lead troubleshooting initiatives. Develop and update operating procedures as required. Manage operational KPIs to improve plant performance and effectiveness. Promote resource sharing across NGHC Operations. Health, Safety & Compliance Lead safety performance initiatives, including reducing recordable injuries, BSP compliance, incident investigation, and reporting. Support commissioning activities with the AP-EPC Commissioning Team. Promote and enforce NGHC safety programs, safety rules, and good housekeeping practices. Lead safety management during plant turnarounds. Act as Incident Commander during emergency situations. Ensure compliance with EH&S standards, Management of Change (MOC) requirements, bypass procedures, company standards, and statutory regulations. Commissioning & Operational Excellence Participate in pre-commissioning, commissioning, and plant start-up activities. Support plant troubleshooting and provide after-hours emergency assistance when required. Identify, communicate, implement, and maintain operational best practices. Ensure compliance with all training requirements, procedures, specifications, and applicable regulations. Create operating procedures as required to support plant operations. Leadership & People Development Create a positive working environment and develop operators. Mentor operators and maintenance technicians while promoting NGHC's safety culture. Foster employee involvement, teamwork, integrity, and diversity across the operations team. Support continuous development and knowledge sharing within the operations function.<br>Qualifications & Experience:<br>Education Bachelor's degree in an Engineering discipline. Experience Minimum 10 years of experience in ASU & Utilities plant operations. Minimum 10 years of managerial experience in a similar operational leadership role. Skills & Technical Knowledge Strong safety focus and operational leadership background. Extensive experience in ASU & Utilities plant operations. Strong leadership, coaching, and interpersonal skills. Excellent organizational and planning abilities with strong prioritization skills. High ethical standards with an uncompromising commitment to worker safety and regulatory compliance. Strong understanding of industrial plant operating environments.

About NGHCAir Products, ACWA Power, and NEOM have partnered to develop a green hydrogen-based ammonia production facility in NEOM. The project integrates renewable solar, wind, and storage power to produce green ammonia for global export, with operations scheduled to commence in 2026.<br>Position Summary The GHE H₂ Operation Shift Supervisor is a key member of the NGHC Operations & Maintenance team, responsible for leading the safe and reliable operation of the Hydrogen Production Plants during the assigned shift. The role is responsible for building strong working relationships with maintenance personnel, control room operators, field operators, and plant managers while ensuring safe operations through effective work permit management and strict compliance with NGHC EH&S standards.<br>Key Responsibilities:<br>Operations Management Lead a team of 15–20 control room operators and field operators. Build and maintain strong working relationships with plant managers, control room operators, and field operators. Support all day-to-day plant operations, including troubleshooting, maintenance coordination, and plant efficiency improvements. Work with maintenance and operations teams to prioritize, schedule, and complete daily, weekly, and long-term maintenance activities. Respond rapidly to planned and unplanned plant trips and lead troubleshooting initiatives. Develop and update operating procedures as required. Manage operational KPIs to improve plant performance and effectiveness. Promote resource sharing across NGHC Operations.<br>Health, Safety & Compliance Lead safety performance initiatives, including reducing recordable injuries, BSP compliance, incident investigation, and reporting. Support commissioning activities with the AP-EPC Commissioning Team. Promote and enforce NGHC safety programs, safety rules, and good housekeeping practices. Lead safety management during plant turnarounds. Act as Incident Commander during emergency situations. Ensure compliance with EH&S standards, Management of Change (MOC) requirements, bypass procedures, company standards, and statutory regulations.<br>Commissioning & Operational Excellence Participate in pre-commissioning, commissioning, and plant start-up activities. Support plant troubleshooting and provide after-hours emergency assistance when required. Identify, communicate, implement, and maintain operational best practices. Ensure compliance with all training requirements, procedures, specifications, and applicable regulations. Create operating procedures as required to support plant operations.<br>Leadership & People Development Create a positive working environment and develop operators. Mentor operators and maintenance technicians while promoting NGHC's safety culture. Foster employee involvement, teamwork, integrity, and diversity across the operations team. Support continuous development and knowledge sharing within the operations function.<br>Qualifications & Experience:<br>Education Bachelor's degree in an Engineering discipline.<br>Experience Minimum 10 years of experience in Hydrogen or Chlor-Alkali plant operations. Minimum 10 years of managerial experience in a similar operational leadership role.<br>Skills & Technical Knowledge Strong safety focus and operational leadership background. Extensive experience in Hydrogen or Chlor-Alkali plant operations. Strong leadership, coaching, and interpersonal skills. Excellent organizational and planning abilities with strong prioritization skills. High ethical standards with an uncompromising commitment to worker safety and regulatory compliance. Strong understanding of industrial plant operating environments.

About NGHCAir Products, ACWA Power, and NEOM have partnered to develop a green hydrogen-based ammonia production facility in NEOM. The project integrates renewable solar, wind, and storage power to produce green ammonia for global export, with operations scheduled to commence in 2026.<br>Position Summary The GHE Ammonia Operation Shift Supervisor is a key member of the NGHC Operations & Maintenance team, responsible for leading the safe and reliable operation of the Ammonia Production Plants during the assigned shift. The role is responsible for building strong working relationships with maintenance personnel, control room operators, field operators, and plant managers while ensuring safe operations through effective work permit management and strict compliance with NGHC EH&S standards.<br>Key Responsibilities:<br>Operations Management Lead a team of 15–20 control room operators and field operators. Build and maintain strong working relationships with plant managers, control room operators, and field operators. Support all day-to-day plant operations, including troubleshooting, maintenance coordination, and plant efficiency improvements. Work with maintenance and operations teams to prioritize, schedule, and complete daily, weekly, and long-term maintenance activities. Respond rapidly to planned and unplanned plant trips and lead troubleshooting initiatives. Develop and update operating procedures as required. Manage operational KPIs to improve plant performance and effectiveness. Promote resource sharing across NGHC Operations.<br>Health, Safety & Compliance Lead safety performance initiatives, including reducing recordable injuries, BSP compliance, incident investigation, and reporting. Support commissioning activities with the AP-EPC Commissioning Team. Promote and enforce NGHC safety programs, safety rules, and good housekeeping practices. Lead safety management during plant turnarounds. Act as Incident Commander during emergency situations. Ensure compliance with EH&S standards, Management of Change (MOC) requirements, bypass procedures, company standards, and statutory regulations.<br>Commissioning & Operational Excellence Participate in pre-commissioning, commissioning, and plant start-up activities. Support plant troubleshooting and provide after-hours emergency assistance when required. Identify, communicate, implement, and maintain operational best practices. Ensure compliance with all training requirements, procedures, specifications, and applicable regulations. Create operating procedures as required to support plant operations.<br>Leadership & People Development Create a positive working environment and develop operators. Mentor operators and maintenance technicians while promoting NGHC's safety culture. Foster employee involvement, teamwork, integrity, and diversity across the operations team. Support continuous development and knowledge sharing within the operations function.<br>Qualifications & Experience:<br>Education Bachelor's degree in an Engineering discipline.<br>Experience Minimum 10 years of experience in Ammonia plant operations. Minimum 10 years of managerial experience in a similar operational leadership role.<br>Skills & Technical Knowledge Strong safety focus and operational leadership background. Extensive experience in Ammonia plant operations. Strong leadership, coaching, and interpersonal skills. Excellent organizational and planning abilities with strong prioritization skills. High ethical standards with an uncompromising commitment to worker safety and regulatory compliance. Strong understanding of industrial plant operating environments.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism. <br>Job Title: Housekeeping Supervisor- Rooms Department: Housekeeping Reporting to: Housekeeping Manager Property: Red Sea Global Hospitality <br>About Us Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand. <br>The Role As a Housekeeping Supervisor, your role is to serve the needs of the business, our guests, and our colleagues by supporting the management of the hotel’s Housekeeping department, ensuring that all areas of the hotel are well maintained and cleaned, and providing guests and employees with a safe and orderly environment. At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence. <br>Key Areas of Responsibilities: Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Housekeeping Supervisor - Rooms, you will need to: Guarantee the cleanliness of all public, guest-facing, and back-of-house areas of the hotel at all times. Ensure a safe work environment by adhering to all safety protocols. Responsible for ensuring that all team members are aware of and follow departmental SOP’s and LSOPs make them accessible to all employees for reference, revision, and updates as needed. Collaborate with the hotel training manager to identify training needs, develop, and deliver essential training for department employees to meet business requirements. Support the training of the Departmental Trainers to improve hotel service quality consistently. Coach and guide new members of the team, with proper orientation training. Assist in managing relationships and contracts with suppliers. Monitor the condition and keep records of linen, toweling, uniforms and other items if applicable, to maintain adequate supply levels. Ensure that lost and found items are properly stored and maintain accurate logs. Develop and maintain a motivational working environment within the department and positive relations with other departments. Provide training to the employees to enhance their skills in various aspects of housekeeping. Inaugurate measures to reduce all wastage of materials and amenities that are used in the department. Monitor and ensure that proper key controls are in place. Manage overtime effectively by implementing good management practices and promptly addressing any issues that arise. Support and attend task force missions for the hotel to aid in the opening of new Red Sea Global Hospitality properties. Ensure VIP requirements are met. Oversee all special requests are met, with reference to families visiting our resorts with children. Perform any additional duties as required for operational smoothness. <br> In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes. <br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us. <br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br><br>Job Title: Steward Supervisor Department: Culinary Reporting to: Chief Steward<br><br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br><br>The Role As a Steward Supervisor, your role is to serve the needs of the business, our guests, and our colleagues by ensuring the cleanliness and condition of our back of house areas, kitchens and operating equipment is of a high standard.<br>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.<br><br>Key Areas of Responsibilities: Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Steward Supervisor you will need to:Develop and uphold effective stewarding department procedures and operational techniques to support fellow hotel colleagues. Supervise all Stewarding employees, facilities, operation, and expenses. Collaborate with hotel team members to manage inventory levels and supplies, as well as approving storeroom requisitions. Ensure cleanliness of all facilities and equipment. Schedule preventative maintenance work monthly. Ensure that all employees are acting in accordance with Health and Safety standards, using and storing chemicals properly, and using necessary safety materials when carrying out their tasks. Play a proactive and influential role in the energy-conservation and environmental policies and practices of the hotel. Perform any additional duties as required for operational smoothness.<br><br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes.<br><br><br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br><br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br><br>Job Title: Reservations Supervisor Department: Sales Reporting to: Reservations Manager Property: Red Sea Global Hospitality<br><br>About Us Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br><br>The Role As a Reservations Supervisor, your role is to oversee the daily operations of the Reservations team, ensuring exceptional service delivery, operational efficiency, and revenue optimization. You will lead and support Reservations Agents in providing a seamless and personalized booking experience while maintaining the highest standards of accuracy, professionalism, and guest satisfaction.<br>You will supervise reservation processes, monitor team performance, ensure compliance with departmental standards, and collaborate closely with Front Office, Sales, Revenue Management, and other operational departments to maximize occupancy and revenue opportunities.<br>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.<br><br>Key Areas of Responsibilities: Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Reservations Supervisor, you will need to:Supervise the day-to-day operations of the Reservations team to ensure efficient, accurate, and timely handling of all reservation inquiries and bookings. Lead, coach, and support Reservations Agents to consistently deliver exceptional guest service and achieve departmental performance standards. Monitor reservation activities across phone, email, online booking channels, and third-party platforms to ensure service quality and timely response. Review, approve, and oversee reservation modifications, cancellations, group bookings, and special requests in accordance with hotel policies. Ensure reservation records are accurate, complete, and properly maintained within the property management system. Monitor room inventory, availability, and booking pace while working closely with Revenue Management to maximize occupancy and revenue. Support revenue optimization initiatives by implementing pricing strategies, upselling opportunities, and inventory controls established by management. Coordinate closely with Front Office, Sales, Revenue Management, Events, and Housekeeping to ensure seamless guest arrivals, group bookings, and special arrangements. Handle escalated guest inquiries, complaints, and reservation-related issues professionally, ensuring timely resolution and guest satisfaction. Prepare and analyze daily, weekly, and monthly reservation reports, identifying trends and recommending improvements to operational efficiency and revenue performance. Monitor team productivity, reservation accuracy, and service quality through regular audits and performance reviews. Assist with forecasting, occupancy reports, and reservation statistics to support business planning. Train, onboard, mentor, and develop Reservations Agents to enhance product knowledge, reservation procedures, communication skills, and selling techniques. Ensure compliance with departmental policies, standard operating procedures, data privacy requirements, and quality standards. Maintain confidentiality and security of guest information at all times. Support departmental budgeting objectives by optimizing operational efficiency and minimizing reservation errors. Foster a collaborative, positive, and values-led work environment that encourages teamwork, accountability, and continuous improvement. Assist the Reservations Manager in implementing new initiatives, process improvements, and departmental projects. Act as the department lead in the absence of the Reservations Manager, ensuring business continuity and smooth operations. Perform any additional duties as required to ensure efficient operations and exceptional guest experiences.<br><br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes.<br><br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br><br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

عن جيتكس: تعد جيتكس رائدًا عالميًا في مجال الطيران الخاص، حيث تقدم خدمات متميزة في مجالات قواعد العمليات الثابتة (FBO)، والخدمات الأرضية، ودعم الرحلات، وتزويد الوقود، وخدمات الضيافة لعملاء الطيران الخاص والتجاري حول العالم. من خلال شبكة دولية وتركيز قوي على التميز في الخدمة، تجمع جيتكس بين خبرة الطيران ونهج الضيافة الفاخرة لتقديم تجارب سلسة لعملائها.<br>عن الدور: سيعمل شريك أعمال الموارد البشرية بشكل وثيق مع القادة التشغيليين والموظفين، حيث سيوفر دعمًا عمليًا للموارد البشرية عبر دورة حياة الموظف بالكامل. يتطلب هذا الدور شخصًا مرتاحًا للعمل في بيئة تشغيلية سريعة الخطى وقادرًا على الموازنة بين علاقات الموظفين، وعمليات الموارد البشرية، والامتثال، ومسؤوليات الشراكة التجارية.<br>المسؤوليات الرئيسية: الشراكة مع القادة التشغيليين في شؤون الموارد البشرية اليومية ومتطلبات القوى العاملة. تقديم التوجيه بشأن علاقات الموظفين، وإدارة الأداء، والمسائل التأديبية، والتظلمات، واستفسارات الموارد البشرية العامة. دعم التوظيف، والتوجيه، والنقل، والترقيات، وإنهاء خدمات الموظفين. التنسيق الوثيق مع قسم استقطاب المواهب وعمليات الموارد البشرية لدعم متطلبات القوى العاملة. دعم تخطيط القوى العاملة، وتخطيط التعاقب الوظيفي، ومبادرات تطوير الموظفين. ضمان تنفيذ سياسات وإجراءات الموارد البشرية بشكل متسق عبر العمليات. دعم مراجعات فترة التجربة وعمليات إدارة الأداء. العمل كنقطة اتصال رئيسية للموظفين والمديرين، مع تعزيز مشاركة الموظفين بشكل قوي. دعم إدارة الموارد البشرية المتعلقة بمنصة قوى، والتأمينات الاجتماعية (GOSI)، وعقود العمل، ووثائق الموظفين. المساعدة في حشد وتوجيه الموظفين الجدد. الاحتفاظ بسجلات دقيقة للموارد البشرية، وتتبع أعداد الموظفين، وتقارير الموارد البشرية. ضمان بقاء ممارسات الموارد البشرية متوافقة مع قانون العمل السعودي وسياسات الشركة الداخلية.<br>المتطلبات: درجة البكالوريوس في الموارد البشرية، أو إدارة الأعمال، أو مجال ذي صلة. خبرة سابقة كشريك أعمال موارد بشرية، أو أخصائي موارد بشرية عام، أو في دور مشابه. فهم قوي لقانون العمل السعودي وممارسات الموارد البشرية في المملكة العربية السعودية. الإلمام بمنصة قوى، والتأمينات الاجتماعية، وإجراءات التوظيف السعودية. مهارات قوية في علاقات الموظفين وإدارة أصحاب المصلحة. القدرة على العمل بشكل مستقل وإدارة أولويات متعددة. مهارات تواصل وشخصية ممتازة. الاستعداد للعمل في منطقة البحر الأحمر، المملكة العربية السعودية.

Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Center Supervisor is a site-based role responsible for supporting the Dive Center Manager in the efficient, safe, and high-quality delivery of all dive operations and underwater tourism activities within the assigned asset. Acting as the senior instructional authority on-site, this role combines operational oversight, team supervision, and direct guest engagement. The Dive Center Supervisor ensures that all diving activities—including training, guided excursions, and retail operations—are delivered to the highest professional, safety, and service standards. The role plays a key part in maintaining operational excellence, developing team capability, and ensuring alignment with environmental sustainability objectives within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Dive Center Manager in the day-to-day operations and overall performance of the dive center. Assist in supervising and coordinating the dive team, including instructors, dive masters, and support staff. Contribute to the development and standardization of dive center operations across multiple assets. Ensure alignment with environmental and sustainability requirements related to marine life and underwater tourism. Maintain flexibility to support multi-site operations, including remote work and on-site presence as required.<br>2. Pre-Opening Support Assist in the setup, planning, and operational readiness of dive center facilities and assets. Collaborate with cross-functional teams during the delivery phase to ensure operational targets and timelines are achieved. Support the development of operational procedures, safety protocols, and training standards.<br>3. Operational Responsibilities (Post-Opening) Support the Dive Center Manager in maintaining the highest standards of safety and operational excellence. Oversee the delivery of all dive center activities, ensuring they are conducted safely, professionally, and in line with training agency standards. Lead dive excursions and deliver training programs as required, acting as the senior instructor on-site. Ensure all instructors adhere to agency standards and adopt a safety-first approach in all activities. Monitor and maintain accurate records of dive operations, training, certifications, and guest activities. Support retail and commercial activities, including dive-related sales and guest engagement. Maintain the overall presentation, cleanliness, and organization of the dive center. Build and maintain effective relationships with guests, team members, and stakeholders.<br>4. Health, Safety, Environment & Quality Ensure safety is always the highest priority across all dive operations. Enforce compliance with all diving standards, emergency procedures, and risk management protocols. Promote environmental stewardship and responsible diving practices aligned with conservation objectives. Support regular safety reviews, audits, and continuous monitoring of operational risks.<br>5. Policies, Procedures & Reporting Ensure adherence to all company policies, SOPs, and training agency standards. Maintain accurate and up-to-date operational, training, and compliance records. Provide regular feedback and reports to the Dive Center Manager on performance, guest experience, and operational matters.<br>6. Continuous Improvement Identify opportunities to enhance operational efficiency, safety, and guest experience. Contribute to the development of new dive programs, experiences, and service offerings. Support team development through coaching, mentoring, and performance feedback.<br>Job Requirements Qualifications & Experience Certified Scuba Instructor (e.g., PADI OWSI or equivalent) with active and current teaching status. Minimum of 500 logged dives. Proven experience certifying at least 50 students across core diving courses. Certified in a minimum of five (5) specialty instructor ratings. Demonstrated experience working in diverse geographic locations. Strong background in dive center operations, including training, guiding, and retail. Experience in diving health and safety practices and risk management. Knowledge of equipment management and dive center logistics. Previous experience in hospitality or luxury tourism environments is an advantage. Valid “Fit to Dive” medical certification.<br>Core Competencies Excellent communication and presentation skills in English; Arabic is an advantage. Strong leadership and team management capabilities. Exceptional customer service skills with a guest-centric approach. High level of responsibility and commitment to safety. Ability to deliver engaging and high-quality dive experiences. Strong organizational and administrative skills. Ability to work effectively in a multicultural environment. Professional presentation aligned with luxury hospitality standards. Ability to handle high-end clientele and manage guest expectations. Sound judgment, discretion, and problem-solving abilities. Proficiency in Microsoft Office and operational systems.<br>Desirable Skills Additional language proficiency (preferably Arabic). Experience in social media content creation and digital engagement. Underwater photography and videography skills. Marine life identification knowledge. Workshop or dive equipment technician experience.<br>Job Context Operates within a luxury dive center and marine tourism environment. Requires flexibility to work extended hours, weekends, and peak seasons. Combines operational leadership with hands-on instructional and guest-facing responsibilities. Plays a critical role in ensuring safe, high-quality dive operations and exceptional guest experiences.

Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.

Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Operations Supervisor is a site-based role responsible for overseeing the day-to-day operational execution of all dive center activities within the assigned asset.<br>This role ensures the safe, efficient, and high-quality delivery of diving and marine-based experiences by coordinating dive logistics, managing schedules, and supporting operational teams. The Dive Operations Supervisor works closely with the Dive Center Manager and instructional team to maintain the highest standards of safety, service delivery, and operational readiness.<br>The position plays a key role in bridging operational planning and on-ground execution, ensuring a seamless guest experience within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Dive Center Manager in the daily operational management of the dive center. Coordinate and oversee all dive operations, ensuring smooth execution of schedules and activities. Supervise operational staff, including instructors, dive masters, boat crew, and support teams. Ensure all operations are aligned with company policies, procedures, and service standards. Maintain a professional and organized operational environment across all dive center facilities.<br>2. Pre-Opening Support Assist in the planning, setup, and operational readiness of dive center infrastructure and systems. Support cross-functional teams during the delivery phase to ensure operational requirements are met. Contribute to the development of operational procedures, schedules, and workflows.<br>3. Operational Responsibilities (Post-Opening) Plan and manage daily dive schedules, including staff allocation, boat coordination, and equipment readiness. Ensure all dive activities are conducted safely, professionally, and in compliance with training agency standards. Oversee guest flow from check-in through to completion of activities, ensuring a seamless experience. Coordinate diver logistics, including briefings, site allocation, and timing of departures and returns. Monitor weather and sea conditions to ensure safe and efficient operations. Ensure accurate documentation of daily operations, including dive logs, manifests, and activity reports. Support guest engagement, resolving operational issues and ensuring high levels of satisfaction. Liaise with boat captains, technicians, and instructors to ensure alignment and readiness.<br>4. Health, Safety, Environment & Quality Ensure safety remains the top priority across all dive operations. Enforce compliance with safety protocols, emergency procedures, and risk assessments. Conduct regular safety checks and operational audits. Promote environmental responsibility and sustainable diving practices. Ensure all activities comply with local regulations and company standards.<br>5. Policies, Procedures & Reporting Adhere to all company policies, SOPs, and operational guidelines. Maintain accurate operational records, reports, and documentation. Provide regular updates to management on operational performance, risks, and guest feedback.<br>6. Continuous Improvement Identify opportunities to improve operational efficiency, guest experience, and safety standards. Support the implementation of best practices and process improvements. Contribute to team development through guidance and performance feedback.<br>Job Requirements Qualifications & Experience Certified Divemaster or Scuba Instructor (e.g., PADI, SSI, or equivalent). Proven experience in dive center operations, including logistics coordination and team supervision. Strong understanding of dive operations, scheduling, and marine logistics. Experience working in a commercial dive or tourism environment. Knowledge of diving health and safety standards. Experience in hospitality or luxury tourism environments is an advantage.<br>Core Competencies Excellent communication skills in English; Arabic is an advantage. Strong organizational and coordination skills. High level of responsibility and commitment to safety. Ability to manage multiple priorities in a fast-paced environment. Strong leadership and teamwork abilities. Customer-focused mindset with the ability to handle high-end clientele. Problem-solving skills with the ability to make decisions under pressure. Professional presentation aligned with luxury hospitality standards. Proficiency in Microsoft Office and operational systems.<br>Desirable Skills Additional language proficiency (preferably Arabic). Experience with dive booking systems and operational software. Knowledge of marine conservation and sustainability practices. Experience in multi-site or large-scale operations.<br>Job Context Operates within a luxury dive center and marine tourism environment. Requires flexibility to work extended hours, weekends, and peak seasons. Combines operational coordination with guest-facing responsibilities. Plays a critical role in ensuring safe, efficient, and high-quality dive operations.

Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.

<h3 >حول رِد سي جيلوبال و RSSE</h3> <p >تعتبر Red Sea Global (RSG) مطورًا وجهات سياحية تعاود التجديد. Red Sea Sports &amp; Entertainment (RSSE)، شركة تابعة مخصصة لـ RSG، مسؤولة عن تصميم وتقديم تجارب برية وبحرية في وجهة البحر الأحمر. تدير RSSE وتُشغّل محفظة متنوعة من عروض الرياضات والمغامرات والترفيه، بما في ذلك الرياضات المائية عبر Galaxea، وأنشطة المغامرة عبر Akun، وتجارب الترفيه التي تقدمها WAMA. تلعب RSSE دورًا استراتيجيًا بالشراكة مع اللجنة الأولمبية البرياضية السعودية والبارالمبية السعودية، معززةً تجارب رياضية وترفيهية شاملة، متاحة وعالمية المستوى ومتوافقة مع رؤية المملكة العربية السعودية 2030.</p> <h3 >دور مشرف المستودع</h3> <p >تسعى Red Sea Global لتعيين <strong >مشرف المستودع</strong> للانضمام إلى الفريق في تبوك، المملكة العربية السعودية. يتضمن هذا الدور بدوام كامل الإشراف على عمليات المستودع اليومية في RSSE، والتأكّد من الاستلام الفعال والتخزين والتحكم في المخزون وتوزيع المعدات والبضائع والمستهلكات والأصول التشغيلية. سيدعم المشرف جميع عمليات RSSE، بما في ذلك الرياضات المائية والغوص والأنشطة البحرية والترفيه والفعاليات وتجارب الضيوف، من خلال الحفاظ على سجلات جرد دقيقة وضمان توفر المعدات وأن تكون آمنة وتعمل عند الحاجة.</p> <h3 >تشغيل المستودع والتقارير</h3> <ul > <li >الإشراف على أنشطة المستودع اليومية، بما في ذلك الاستلام والتخزين والإصدار والنقل المواد والمعدات.</li> <li >التأكد من امتثال جميع عمليات المستودع لسياسات الشركة ومتطلبات السلامة والمعايير التشغيلية.</li> <li >تنظيم وصيانة مناطق تخزين المستودع لتعظيم الكفاءة والوصول إليها.</li> <li >مراقبة حركة المخزون وضمان تجديد العناصر الحيوية في الوقت المناسب.</li> <li >تنسيق توزيع وجمع المعدات عبر مواقع RSSE التشغيلية.</li> <li >إعداد تقارير الجرد وتحديثات حالة المخزون وتقارير أداء المستودع.</li> <li >مراقبة والإبلاغ عن مؤشرات الأداء الرئيسة للمستودع، بما في ذلك دقة المخزون وتوفره.</li> <li >دعم أنشطة الشراء من خلال متابعة المخزون وطلبات الشراء.</li> <li >الحفاظ على وثائق دقيقة للتسليمات والتحويلات وتعديلات المخزون وحركات الأصول.</li> </ul> <h3 >إدارة المخزون والأصول</h3> <ul > <li >الحفاظ على سجلات مخزون دقيقة والتأكد من تحديث مستويات المخزون في الأنظمة ذات الصلة.</li> <li >إجراء عدّ دوري وجرد المخزون بشكل منتظم لضمان دقة المخزون.</li> <li >التحقيق في اختلافات المخزون وتنفيذ إجراءات تصحيحية.</li> <li >تتبع دورة حياة الأصول التشغيلية والمعدات والزيّ والمستهلكات وقطع الغيار.</li> <li >دعم التنبؤ بالمخزون والتخطيط وفق التنسيق مع مديري الأقسام.</li> <li >مراقبة الإصدار والإرجاع وحالة معدات الرياضات والبحر والغوص والترفيه.</li> <li >التأكد من وسم المعدات وتتبعها وتخزينها بشكل صحيح.</li> <li >تنسيق الإصلاحات والخدمات واستبدال العناصر التالفة أو غير القابلة للخدمة.</li> <li >المحافظة على سجلات جداول الصيانة وشهادات المعداتwhere applicable.</li> </ul> <h3 >قيادة الفريق والتنسيق مع أصحاب المصلحة</h3> <ul > <li >الإشراف على مساعدين المستودع والعمال المخازن، وتوزيع المهام اليومية والمسؤوليات.</li> <li >تقديم التدريب والتوجيه حول إجراءات المستودع وإدارة المخزون ومعايير السلامة.</li> <li >التأكد من الالتزام بلوائح الصحة والسلامة والبيئة ضمن عمليات المستودع.</li> <li >تعزيز ثقافة المساءلة والعمل الجماعي والتحسين المستمر.</li> <li >العمل عن كثب مع فرق العمليات والبحر والرياضات المائية والغوص والترفيه والشراء والمالية.</li> <li >التنسيق مع البائعين والموردين بخصوص عمليات التسليم واحتياجات المخزون.</li> <li >دعم التخطيط التشغيلي من خلال ضمان توفر المعدات والمواد لتلبية احتياجات العمل.</li> </ul> <h3 >الخبرة المطلوبة</h3> <p >يجب أن يمتلك المرشحون لهذا المنصب بدوام كامل كـ <strong >2-5 سنوات من الخبرة ذات الصلة</strong> في إشراف المستودعات أو دور تشغيلي مماثل.</p>

وصف الشركة<br><br>أهلاً بكم في فندق إس إل إس (SLS) البحر الأحمر، حيث تتجسد الإبداعات الجريئة والفخامة التي لا تضاهى.<br><br>كجزء من محفظة إنيسمور (Ennismore) العالمية الشهيرة، تشتهر فنادق إس إل إس بإعادة تعريف مفهوم الضيافة من خلال التصاميم المذهلة، والخدمات الراقية، والطاقة الاجتماعية الجذابة. يمثل فندق إس إل إس البحر الأحمر، الذي افتتح أبوابه الآن على ساحل البحر الأحمر، واحدة من أكثر وجهات نمط الحياة إثارة في المملكة العربية السعودية.<br><br>يضم المنتجع 150 وحدة فندقية مصممة بدقة، وخمسة أماكن ديناميكية لتقديم المأكولات والمشروبات، ومنتجعاً صحياً (سبا) فاخراً، مما يوفر للضيوف مزيجاً سلساً من الرفاهية والترفيه والاستجمام. بدءاً من تجارب تناول الطعام النابضة بالحياة وصولاً إلى لحظات الاسترخاء التام، تم تصميم كل تفصيل ليدهش ويلهم ويخلق روابط مميزة.<br><br>أكثر من مجرد فندق، يعد إس إل إس البحر الأحمر منصة حية؛ مكاناً يزدهر فيه الإبداع، وتُحتفى فيه بالفردية، وتُشجع فيه الأفكار الجريئة. ومع استمرار رحلتنا بعد الافتتاح، فإننا نبني فريقاً شغوفاً لتشكيل مستقبل هذه الوجهة الأيقونية. إذا كنت مدفوعاً بالتميز، ومتحمساً لضيافة نمط الحياة، ومستعداً لتكون جزءاً من شيء استثنائي، فهذا هو المكان الذي تستمر فيه قصتك.<br><br>وصف الوظيفة<br><br>في إس إل إس البحر الأحمر، تبدأ الإقامات الاستثنائية بالتفاصيل التي قد لا يلاحظها الضيوف أبداً، لأن كل شيء يبدو مثالياً. بصفتك مشرف خدمات الغرف، ستساعد في ضمان تقديم غرف الضيوف والمناطق العامة باستمرار وفقاً لأعلى معايير النظافة والراحة والجاهزية.<br><br>سوف تدعم عمليات خدمات الغرف اليومية، وتوجه الفريق في الميدان، وتفتش الغرف، وتعمل بشكل وثيق مع أقسام المنتجع الأخرى لتقديم تجربة سلسة للضيوف.<br><br>المسؤوليات الرئيسية<br><br>الإشراف على عمليات خدمات الغرف اليومية في الطوابق والمناطق المخصصة. تعيين ومتابعة المهام اليومية لفريق خدمات الغرف. تفتيش غرف الضيوف والمناطق العامة للتأكد من الحفاظ على معايير النظافة والمظهر الخاصة بـ إس إل إس. مراقبة مواعيد الوصول والمغادرة، وضيوف الـ VIP، ومتطلبات الضيوف الخاصة. دعم الفريق من خلال الإيجازات اليومية، والتوجيه، والتدريب أثناء العمل. الاستجابة لطلبات الضيوف وضمان المتابعة المناسبة. التنسيق مع مكتب الاستقبال، والهندسة، والمغسلة، وأقسام المنتجع الأخرى. مراقبة مستلزمات خدمات الغرف، والمرافق، وبياضات الأسرة، والمعدات، والمخازن، وعربات الخدمة. ضمان اتباع إجراءات السلامة، والمفقودات، والتحكم في المفاتيح، وإجراءات خدمات الغرف. دعم الجدولة، وتتبع الحضور، والتقارير التشغيلية اليومية. أن تكون قدوة تحتذي بها وأن تحافظ على معايير المظهر والخدمة والمعايير المهنية لـ إس إل إس.<br><br>المؤهلات<br><br>يفضل الحصول على دبلوم أو مؤهل في الضيافة، أو السياحة، أو إدارة الفنادق، أو مجال ذي صلة. خبرة سابقة في خدمات الغرف أو العمليات الفندقية، ويفضل أن تكون في بيئة فندق أو منتجع فاخر. يفضل وجود خبرة إشرافية أو قيادية للفريق. فهم جيد لمعايير خدمات الغرف، وتفتيش الغرف، والعمليات الفندقية اليومية. اهتمام قوي بالتفاصيل ومهارات تنظيمية جيدة. مهارات تواصل وشخصية واثقة مع القدرة على توجيه ودعم الفريق. مهارات تواصل جيدة باللغة الإنجليزية. إجادة أساسية لبرامج مايكروسوفت أوتلوك، وإكسيل، وورد، وباور بوينت؛ ويفضل معرفة نظام أوبرا (OPERA PMS). شخصية استباقية ومرنة وتجيد العمل في بيئة منتجع سريعة الوتيرة.

وصف الشركة<br><br>مرحباً بكم في إس إل إس البحر الأحمر (SLS The Red Sea)، حيث تنبض الإبداعات الجريئة والفخامة التي لا تضاهى بالحياة.<br><br>باعتبارنا جزءاً من محفظة إينيمور (Ennismore) العالمية الشهيرة لأسلوب الحياة، تشتهر فنادق إس إل إس (SLS) بإعادة تعريف مفهوم الضيافة من خلال التصميمات المذهلة، والخدمات الراقية، والطاقة الاجتماعية الجذابة. يفتح فندق إس إل إس البحر الأحمر أبوابه الآن على ساحل البحر الأحمر، ليصبح واحداً من أكثر وجهات أسلوب الحياة إثارة في المملكة العربية السعودية.<br><br>يضم المنتجع 150 وحدة فندقية مصممة بدقة، وخمسة أماكن ديناميكية للطعام والمشروبات، وملاذاً صحياً فاخراً، مما يوفر للضيوف مزيجاً متناغماً من المتعة والترفيه والاستجمام. بدءاً من تجارب تناول الطعام النابضة بالحياة وصولاً إلى لحظات الاسترخاء الخالص، تم تصميم كل تفصيل ليدهش ويلهم ويخلق روابط مميزة.<br><br>أكثر من مجرد فندق، يُعد إس إل إس البحر الأحمر منصة حية - مكاناً يزدهر فيه الإبداع، ويتم فيه الاحتفاء بالفردية، وتشجيع الأفكار الجريئة. مع استمرار رحلتنا لما بعد الافتتاح، نحن نبني فريقاً شغوفاً لتشكيل مستقبل هذه الوجهة الأيقونية. إذا كنت مدفوعاً بالتميز، ومتحمساً لضيافة أسلوب الحياة، ومستعداً لتكون جزءاً من شيء استثنائي، فهذا هو المكان الذي تستمر فيه قصتك.<br><br>وصف الوظيفة<br><br>في إس إل إس البحر الأحمر، تبدأ الإقامات الاستثنائية من التفاصيل التي قد لا يلاحظها الضيوف أبداً - لأن كل شيء يبدو مثالياً بكل بساطة. بصفتك مشرف تدبير منزلي، ستساعد في ضمان تقديم غرف الضيوف والمناطق العامة باستمرار وفقاً لأعلى معايير النظافة والراحة والجاهزية.<br><br>سوف تدعم عمليات التدبير المنزلي اليومية، وتوجه الفريق في الميدان، وتفتش الغرف، وتعمل بشكل وثيق مع أقسام المنتجع الأخرى لتقديم تجربة ضيافة سلسة.<br><br>المسؤوليات الرئيسية<br><br>الإشراف على عمليات التدبير المنزلي اليومية عبر الطوابق والمناطق المخصصة. تعيين ومتابعة المهام اليومية لفريق التدبير المنزلي. تفتيش غرف الضيوف والمناطق العامة لضمان الحفاظ على معايير النظافة والتقديم الخاصة بـ إس إل إس. مراقبة عمليات الوصول والمغادرة، وضيوف الشخصيات الهامة (VIP)، ومتطلبات الضيوف الخاصة. دعم الفريق من خلال الإيجازات اليومية، والتوجيه، والتدريب أثناء العمل. الاستجابة لطلبات الضيوف وضمان المتابعة المناسبة. التنسيق مع مكتب الاستقبال، والهندسة، والمغسلة، وأقسام المنتجع الأخرى. مراقبة مستلزمات التدبير المنزلي، ووسائل الراحة، وبياضات الأسرّة، والمعدات، والمخازن، والعربات. ضمان اتباع إجراءات السلامة، والمفقودات، والتحكم في المفاتيح، وإجراءات التدبير المنزلي. دعم الجدولة، وتتبع الحضور، والتقارير التشغيلية اليومية. أن تكون قدوة يحتذى بها والحفاظ على معايير إس إل إس في المظهر والخدمة والمهنية.<br><br>المؤهلات<br><br>يفضل الحصول على دبلوم أو مؤهل في الضيافة، أو السياحة، أو إدارة الفنادق، أو مجال ذي صلة. خبرة سابقة في التدبير المنزلي أو العمليات الفندقية، ويفضل أن تكون داخل بيئة فندق أو منتجع فاخر. يفضل وجود خبرة إشرافية أو قيادة فريق. فهم جيد لمعايير التدبير المنزلي، وتفتيش الغرف، والعمليات الفندقية اليومية. اهتمام قوي بالتفاصيل ومهارات تنظيمية جيدة. مهارات تواصل وشخصية واثقة مع القدرة على توجيه ودعم الفريق. مهارات تواصل جيدة باللغة الإنجليزية. إتقان أساسي لبرامج مايكروسوفت أوتلوك، وإكسيل، وورد، وباوربوينت؛ ويفضل معرفة نظام أوبرا لإدارة الممتلكات (OPERA PMS). استباقي، مرن، ومريح في العمل داخل بيئة منتجع سريعة الوتيرة.

ملخص الوظيفة<br>تقديم التوجيه والقيادة المباشرة للموظفين في قسم خدمات الركاب لضمان تقديم خدمة عملاء ممتازة في منصات تسجيل الوصول وبوابات الصعود وخدمة مساعدة ذوي الاحتياجات الخاصة (MAAS) لكل شركة طيران، وذلك ضمن بيئة الامتثال التنظيمي. المسؤولية عن إدارة كافة مهام فريق خدمات الركاب خلال نوبة العمل لضمان حساب جميع الحقائب، وتحقيق الإقلاع في الوقت المحدد دون أي تناقضات، وتحقيق رضا العملاء من الركاب وشركات الطيران.<br>المسؤوليات<br>أداء جميع مهام وكيل خدمات الركاب (حسب الوصف الوظيفي) بالإضافة إلى مسؤوليات الإشراف. قيادة وتوجيه الفريق لتحقيق وتجاوز الأهداف القسمية المحددة. ضمان الامتثال لمؤشرات الأداء الرئيسية (KPIs) وإجراءات التشغيل القياسية (SOPs). إجراء التعديلات قبل وبعد الرحلات. مراقبة حضور جميع موظفي مناولة الركاب (تسجيل الوصول، MAAS/PRM). إجراء إيجاز يومي للموظفين، وتعيين وتوزيع العمل، ومراجعة العمل للتأكد من دقته واكتماله، وإعادة المهام مع التوصيات للإنجاز السليم إلى مدير خدمات الركاب. ضمان الاستخدام الأمثل للموارد من خلال إعادة التخصيص. مراقبة عمليات البوابة ومكتب التحويل لكل رحلة وفقًا لاتفاقيات مستوى الخدمة (SLA). التنسيق مع فريق خدمات ذوي الاحتياجات الخاصة بشأن جميع طلبات المناولة الخاصة. مراقبة وتنسيق إغلاق الرحلات وفقًا لاتفاقيات مستوى الخدمة وإرسال الأوراق إلى مراقب الرحلة. إدارة الطوابير في صالة المغادرة لضمان سلاسة العمليات. ضمان الحفاظ على الاحترافية في جميع الاتصالات عبر البريد الإلكتروني، واللاسلكي، والتلكس، والهاتف. تنظيم وإدارة الموارد أثناء الأزمات، مثل اضطرابات الرحلات، وتأخيرها، وتعطل الأنظمة، لضمان استمرار العمليات وحماية سمعة الشركة. التأكد من تنفيذ الإجراءات التي وضعتها كل شركة طيران بشكل مهني وفقًا لمواصفاتها لتلبية أو تجاوز أهداف تقديم الخدمة وفقًا لاتفاقيات مستوى الخدمة. مسؤول عن تحديث تقارير أعطال المعدات المكتبية والتناقضات والحوادث. التأكد من التزام الموظفين بسياسات الزي والمظهر ومعدات الوقاية الشخصية. تحفيز الموظفين وتوفير تواصل فعال ثنائي الاتجاه داخل قسم خدمات الركاب لتشجيع التغذية الراجعة وتعزيز الكفاءة والفعالية. التوصية بتغييرات في الممارسات والإجراءات التي تهدف إلى زيادة الكفاءة التشغيلية وتسريع سير العمل في القسم. تطوير أو تعديل خطط العمل والأساليب لتحديد أولويات العمل لكل نوبة. تطوير خطط تحسين الأداء للفريق، وتوثيق الأداء، وتقديم الملاحظات، وتقييم عمل الموظفين رسميًا. السعي المستمر للحصول على آراء العملاء واكتشاف الفرص للتحسين المستمر في تقديم الخدمة. تتبع مخزون القرطاسية وطلب المستلزمات عند الحاجة من شركات الطيران. ضمان تغطية أي انحرافات في العمليات اليومية (مثل الرحلات الإضافية، رحلات الشارتر، الرحلات المتأخرة) وتسوية أي مبالغ محصلة مقابل خدمات إضافية أو أمتعة زائدة. التأكد من الانتهاء من جميع أوراق وأنشطة ما بعد الرحلة. عقد جلسات مراجعة مع الفرق عند الحاجة. التحقيق في جميع المخالفات التشغيلية في الصالة وتقديم تقارير/توصيات إلى ضابط النوبة ومدير خدمات الركاب. مسؤول عن الإبلاغ عن الأحداث والانتهاكات والأفعال التي قد تؤثر على السلامة والأمن وسمعة الشركة في المطار. ضمان الاحتفاظ بسجل دقيق ومخزون لأدوات الدعم مثل أجهزة اللاسلكي، والهواتف المحمولة، والأجهزة اللوحية، وكراسي ذوي الاحتياجات الخاصة، والإبلاغ عن أي عيوب على الفور. التأكد من دقة التقارير اليومية وإدخال البيانات حسب النماذج المحددة أو في أدوات إعداد التقارير الخاصة بالشركة وتقديمها في الوقت المناسب. إنشاء تقرير ملخص لجميع الأنشطة في الصالة بعد نهاية النوبة. القيام بأي مهام إضافية يوجه بها المديرون.<br>المؤهلات والكفاءات<br>شهادة الدراسة الثانوية. شغف بخدمة العملاء وخبرة عملية ذات صلة. مهارات القيادة وإدارة الأفراد. قدرة مثبتة على حل المشكلات واتخاذ القرارات. مهارات التخطيط والتنظيم. مهارات اتصال ممتازة (كتابية ولفظية) باللغة الإنجليزية، وتعتبر اللغة العربية ميزة إضافية. الالتزام بالتحسين المستمر. إجادة استخدام الحاسوب (Word, Excel, Power Point). فهم جيد لجميع الإجراءات التنظيمية والموصى بها المتعلقة ببيئة المطار. المرونة في العمل بنظام النوبات (أيام، مساءً، ليلاً، عطلات نهاية الأسبوع، والعطلات الرسمية).