Collection Specialist Jobs - Al Ahsa Saudi

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Debt Collector is responsible for managing and collecting outstanding customer receivables to ensure timely cash collection and maintain a healthy accounts receivable portfolio. The role works closely with the Sales Team, Customer Service, Finance, and customers to resolve payment issues, reduce overdue balances, and support the achievement of the company's cash flow objectives while maintaining strong customer relationships.<br><br>Key Responsibilities<br><br>Collection & Receivables Management<br><br>Monitor customer accounts and outstanding balances on a regular basis. Conduct collection activities through phone calls, emails, customer visits, and formal correspondence. Follow up on due and overdue invoices to ensure timely payment collection. Maintain accurate records of collection activities, customer commitments, and payment schedules. Prepare and distribute customer statements and aging reports. Reconcile customer accounts and investigate outstanding discrepancies. Sales Support<br><br>Collaborate closely with the Sales Team to resolve customer payment issues and collection disputes. Support sales operations by providing customer credit and payment status information. Participate in customer meetings when required to discuss outstanding balances and payment plans. Escalate high-risk accounts and collection concerns to management and relevant sales personnel. Assist in evaluating customer creditworthiness and recommending credit limits. Dispute Resolution<br><br>Coordinate with customers and internal departments to resolve invoice disputes, delivery concerns, pricing discrepancies, and other payment-related issues. Track disputed invoices and ensure timely resolution to facilitate collection. Maintain positive and professional relationships with customers while enforcing company credit policies. Reporting & Compliance<br><br>Prepare weekly and monthly collection status reports. Monitor customer aging, overdue balances, and collection performance indicators. Ensure compliance with company financial policies and internal control procedures. Identify collection risks and recommend corrective actions to management. Support internal and external audit requirements related to receivables. <br><br>Qualifications<br><br>Qualifications<br><br>Education:<br><br>Bachelor's degree or Diploma in Finance, Accounting, Business Administration, or related field Experience:<br><br>0-3 years in collections, accounts receivable, or credit control Experience with B2B customer accounts and sales-oriented environments Background in construction, building materials, industrial, or manufacturing sectors preferred<br><br>Additional Information<br><br>Language skills (level):<br><br>English (Fluent) Arabic (Fluent) We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Who Are we? Al Etihad Cooperative Insurance Company is a public joint-stock company established in the Kingdom of Saudi Arabia under a decision from the Council of Ministers and a royal decree as a cooperative insurance company. The company’s paid-up capital is 500 million Saudi Riyals. The company is an extension of United Insurance Company, which was founded in the Kingdom of Bahrain in 1983 as a foreign company to conduct insurance operations in Saudi Arabia. In 2008, the company was listed for public subscription and was registered in the Saudi Stock Exchange (Tadawul) under the symbol 8170. The company is subject to the supervision and regulation of the Saudi Insurance Authority and is licensed to operate in all types of insurance, including general insurance, medical insurance, motor insurance, and protection & savings insurance. The company’s experience and commitment to serving its customers have made United one of the pioneers in the insurance industry in the Kingdom. The company also has a wide network of offices and regional outlets to ensure proximity to its customers across the Kingdom. Additionally, the company has a dedicated team that strives to deliver the highest level of service to its clients.<br>Qualifications and Requirements:Location: Head Office – Al Khobar Experience: Preferred 7+ years in the insurance industry. Education: Bachelor’s Degree or Diploma. Language: Excellent proficiency in English (spoken and written). Nationality: Saudi Nationals Only.<br>Key Responsibilities:Direct supervision and work planning for recovery collection supervisors, including coordination and ongoing follow-up at the company level. Developing an appropriate plan for the collection of the company’s receivables. Formulating a policy for escalation in claims and the necessary procedures in cases where clients delay payment, in accordance with the collection system established for that purpose. Monitoring reimbursement transactions with other insurance companies and ensuring the collection and recovery of funds owed to the company. Coordinating with all departments within the company to meet the requirements of the department. Submitting various reports related to collections and outstanding client balances accurately and on time to the parties concerned. Ensuring the correct distribution of client-related tasks among employees. Distributing the annual target among employees. Reviewing technical records related to reimbursements under settlement and collected reimbursements.

Role Summary Own end-to-end receivables and collections for Tru KKer's Saudi Arabia and Bahrain markets — driving DSO reduction, cash recovery, and healthy ageing across the enterprise customer portfolio.<br>Key Responsibilities Own the AR/collections target for both KSA and Bahrain, driving cash collection against monthly and quarterly cash-flow goals. Manage the full order-to-cash cycle — invoicing accuracy, timely dispatch of invoices/SOAs, dispute resolution, and reconciliation of customer accounts. Reduce DSO and overdue ageing buckets through structured follow-up, escalation paths, and payment-plan negotiation with defaulting accounts. Work closely with Sales/KAM, Operations and Finance to resolve billing disputes, POD issues and documentation gaps that block payment. Assess credit risk on new and existing customers; recommend credit limits, payment terms, and account holds where required. Lead and coach the collections team across both markets; set targets, monitor daily collection activity and portfolio allocation. Maintain accurate ageing reports, provisioning inputs, and collection forecasts for management review. Manage escalated and legal-stage accounts, coordinating with legal/external agencies where recovery is at risk. Ensure compliance with local regulations and VAT/invoicing requirements in both KSA and Bahrain.<br>Requirements Bachelor's degree in Finance, Accounting, Commerce or related field; CA/CPA/MBA preferred.6–10 years in B2B collections / accounts receivable / credit control, with at least 2–3 years in a managerial role. Prior GCC experience essential; exposure to both KSA and Bahrain markets strongly preferred. Proven track record of DSO reduction and recovery of aged receivables in a high-volume B2B environment. Logistics, transportation or supply-chain industry experience preferred. Strong negotiation and escalation skills with enterprise customers. Working knowledge of ERP systems and advanced Excel; familiarity with KSA VAT/e-invoicing (ZATCA) an advantage. English fluency required; Arabic strongly preferred given the KSA/Bahrain customer base. Valid KSA driving licence and willingness to travel to Bahrain as needed.

Role Summary Own end-to-end receivables and collections for Tru KKer's Saudi Arabia and Bahrain markets — driving DSO reduction, cash recovery, and healthy ageing across the enterprise customer portfolio.<br>Key Responsibilities Own the AR/collections target for both KSA and Bahrain, driving cash collection against monthly and quarterly cash-flow goals. Manage the full order-to-cash cycle — invoicing accuracy, timely dispatch of invoices/SOAs, dispute resolution, and reconciliation of customer accounts. Reduce DSO and overdue ageing buckets through structured follow-up, escalation paths, and payment-plan negotiation with defaulting accounts. Work closely with Sales/KAM, Operations and Finance to resolve billing disputes, POD issues and documentation gaps that block payment. Assess credit risk on new and existing customers; recommend credit limits, payment terms, and account holds where required. Lead and coach the collections team across both markets; set targets, monitor daily collection activity and portfolio allocation. Maintain accurate ageing reports, provisioning inputs, and collection forecasts for management review. Manage escalated and legal-stage accounts, coordinating with legal/external agencies where recovery is at risk. Ensure compliance with local regulations and VAT/invoicing requirements in both KSA and Bahrain.<br>Requirements Bachelor's degree in Finance, Accounting, Commerce or related field; CA/CPA/MBA preferred.6–10 years in B2B collections / accounts receivable / credit control, with at least 2–3 years in a managerial role. Prior GCC experience essential; exposure to both KSA and Bahrain markets strongly preferred. Proven track record of DSO reduction and recovery of aged receivables in a high-volume B2B environment. Logistics, transportation or supply-chain industry experience preferred. Strong negotiation and escalation skills with enterprise customers. Working knowledge of ERP systems and advanced Excel; familiarity with KSA VAT/e-invoicing (ZATCA) an advantage. English fluency required; Arabic strongly preferred given the KSA/Bahrain customer base. Valid KSA driving licence and willingness to travel to Bahrain as needed.

<p><strong>Experience:</strong><span> 3–5 Years</span></p><p><strong>Job Purpose</strong></p><p><span>We are seeking a proactive and hands-on </span><strong>AR Supervisor – Receivables &amp; Collections</strong><span> to manage credit risk and drive timely collections across our growing equipment rental operations in Saudi Arabia. The role will take ownership of the complete </span><strong>credit-to-cash cycle</strong><span> — from customer credit evaluation and rental documentation through timesheet tracking, invoicing and final collection.</span></p><p><strong>Key Responsibilities</strong></p><p><strong>Credit Control</strong></p><ul><li><span>Evaluate the creditworthiness of new and existing customers, review credit applications, CRs and supporting corporate/financial documentation.</span></li><li><span>Recommend and monitor </span><strong>credit limits, payment terms and customer exposure</strong><span>.</span></li><li><span>Regularly review customer payment performance and identify potential credit risks.</span></li><li><span>Escalate customers exceeding approved limits or showing signs of payment difficulty.</span></li></ul><p><strong>Timesheet &amp; Invoice Tracking</strong></p><ul><li><span>Maintain a comprehensive </span><strong>receivables tracker</strong><span> covering rental contracts/POs, equipment deployed, timesheets, invoices, due dates and collections.</span></li><li><span>Proactively follow up with Operations, site personnel and customers for timely approval of </span><strong>timesheets, delivery notes and supporting documents</strong><span>.</span></li><li><span>Track customer-specific billing cycles and invoice submission deadlines.</span></li><li><span>Coordinate with Accounts to ensure </span><strong>complete and timely invoicing</strong><span> of rentals, mobilization/demobilization, operator charges and other billable items.</span></li><li><span>Identify documentation gaps or disputes that could delay invoicing or payment and resolve them proactively.</span></li></ul><p><strong>Collections</strong></p><ul><li><span>Conduct regular follow-ups with customers to ensure payments are received within agreed credit terms.</span></li><li><span>Monitor </span><strong>AR ageing and DSO</strong><span> and prioritize overdue or high-risk accounts.</span></li><li><span>Coordinate with Sales and Account Managers to resolve delayed payments and commercial disputes.</span></li><li><span>Manage and monitor bill collectors responsible for invoice delivery and cheque/payment collection.</span></li><li><span>Maintain customer-wise collection commitments and follow up until payment is received.</span></li><li><span>Recommend suspension of further credit/rentals where customers have significant overdue balances or credit concerns.</span></li></ul><p><strong>Disputes &amp; Legal Follow-up</strong></p><ul><li><span>Maintain complete documentation and audit trails for overdue accounts.</span></li><li><span>Coordinate with internal/external legal counsel on seriously delinquent accounts and track recovery actions.</span></li></ul><p><strong>Candidate Profile</strong></p><ul><li><span>Bachelor’s degree in </span><strong>Accounting, Finance, Commerce or related discipline</strong><span>.</span></li><li><strong>3–5 years of KSA experience</strong><span> in Credit Control, Accounts Receivable and Collections, preferably within </span><strong>Equipment Rental,&nbsp;Oil &amp; Gas Services, Industrial Supply</strong><span>.</span></li><li><span>Strong understanding of </span><strong>rental contracts, POs, timesheets, delivery notes, invoicing and collection processes</strong><span>.</span></li><li><span>Ability to assess customer creditworthiness and recognize early warning signs of potential bad debts.</span></li><li><span>Strong working knowledge of </span><strong>ERP systems and Microsoft Excel</strong><span>.</span></li><li><span>Strong communication, negotiation and follow-up skills.</span></li><li><strong>Fluency in&nbsp;English &amp; Arabic is required.</strong></li></ul><p><br></p>

Designation - Officer, Logistic and Delivery Location – Dammam and Riyadh<br>Job Purpose This role is responsible for coordinating end to end vehicle dispatch and delivery activities across all markets, ensuring timely, damage free, and SLA compliant movement of vehicles to stores and distributors. The role supports inventory availability, delivery accuracy, and operational efficiency through close coordination with internal and external stakeholders.<br>Job Role•Ensure timely, accurate, and damage free delivery of vehicles to showrooms, stores, and distributors across all markets.•Coordinate vehicle dispatch and delivery schedules in line with sales plans and delivery SLAs.•Liaise with logistics partners, transporters, warehouses, and PDI teams to ensure smooth execution of delivery operations.•Track vehicle movements and key delivery milestones from dispatch through final handover.•Monitor transit performance, identify delays or deviations, and proactively escalate issues to relevant stakeholders.•Ensure timely Goods Receipt Note (GRN) processing and delivery confirmations upon vehicle receipt.•Monitor transit related damages and delivery discrepancies, coordinating investigations, corrective actions, and documentation with internal teams and logistics partners to address issues and SLA breaches.•Support inventory rebalancing initiatives by coordinating inter branch and inter market vehicle movements.•Maintain complete and accurate logistics documentation, including delivery notes, transport records, and confirmations.•Prepare and maintain regular delivery, transit performance, and logistics reports for internal review, ensuring data accuracy and integrity across logistics and inventory tracking systems.<br>Job Requirements Education - Diploma in Logistics, Supply Chain, Business Administration, or a related field.

Job Summary<br>Responsible for coordinating project schedules, materials, documentation, and cross-functional activities throughout the project lifecycle. This role supports project execution from sales handover through delivery, with a strong focus on scheduling, inventory coordination, documentation control, and customer interaction—particularly for key and time-critical projects.<br>Key Responsibilities Coordinate project production scheduling and shipment arrangements, including project suspension, restart, acceleration, and delay. Develop detailed project plans and ensure ongoing maintenance of all project-related documentation. Organize and facilitate project kick-off meetings for key projects. Confirm and track long lead-time material reservations and participate in inventory planning and control. Arrange trial assembly activities and coordinate the resolution of issues identified during trial builds. Participate in inventory control initiatives and continuous project improvement activities. Coordinate and manage requests for shortened project delivery lead times. Organize, manage, and coordinate project documents and certificates; provide required documentation for imported components. Provide delivery schedule and lead-time support during the sales phase for key projects. Coordinate customer inspections, factory acceptance tests, or site visits.<br>Required Skills & Competencies Strong project coordination and scheduling capabilities Understanding of material planning and inventory control Excellent communication and cross-functional coordination skills High attention to detail and accuracy in documentation Ability to manage multiple projects under tight timelines Proactive problem-solving and follow-up mindset<br>Preferred Qualifications Experience in project coordination, production planning, or operations management Familiarity with manufacturing or industrial project environments Experience supporting key projects or urgent delivery schedules

Job title<br><br>Delivery Coordinator<br><br>Work Location<br><br>KSA<br><br>Division/Department<br><br>Service <br><br>Direct Report to<br><br>Reception Supervisor <br><br>High-level Job Purpose Statement<br><br>valid driver's license and safe driving record, good attention to detail, able to work with service teams, basic computer or tablet skills helpful<br><br>Essential Duties And Responsibilities<br><br>Service Advisor Coordinator, sometimes called a vehicle reception coordinator, reports to the service manager. Purpose: support service advisors by handling vehicle check-in inspections and movements so the advisors can focus on customers. Key responsibilities: inspect and document vehicle condition at drop-off noting scratches, dents, mileage, and fuel level. Take photos as required and complete the vehicle check-in form. Move vehicles safely between reception, workshop, wash bay, and parking. Organize parking and keep keys controlled. Place protective covers and assist with vehicle delivery prep. Report any damage or incidents immediately. Requirements: valid driver's license and safe driving record, good attention to detail, able to work with service teams, basic computer or tablet skills helpful.<br><br>Qualifications<br><br>Minimum Requirements for the Role<br><br>valid driver's license and safe driving record, good attention to detail, able to work with service teams, basic computer or tablet skills helpful<br><br>Experience<br><br>Min. 5 Years of Relevant Position Experience in Automotive<br><br>Knowledge, Skills And Abilities<br><br>Reports to the service manager. Purpose: support service advisors by handling vehicle check-in inspections and movements so the advisors can focus on customers. Key responsibilities: inspect and document vehicle condition at drop-off noting scratches, dents, mileage, and fuel level. Take photos as required and complete the vehicle check-in form. Move vehicles safely between reception, workshop, wash bay, and parking. Organize parking and keep keys controlled