Collection Specialist Jobs - Makkah Saudi

<p> **Job Announcement | Mecca**<br><br>### **Collection Officer**<br><br>**Responsibilities:**<br><br>* Follow up on dues and debts.<br>* Communicate with customers and follow up on payments.<br>* Prepare collection reports.<br>* Follow up on arrears and coordinate with relevant departments.<br><br>**Requirements:**<br><br>* University degree in Accounting, Finance, or Business Administration.<br>* Experience in the field of collection.<br>* Proficiency in **Arabic and English**, speaking and writing.<br>* Good skills in communication, negotiation, and follow-up.<br>* **Good appearance and politeness in dealing.**<br><br> **To Apply:**<br>[l@*****************]<br><br>Mention **

<h3 >Role Summary</h3> <p >Unilever is seeking a <strong >Collection &amp; Claims Specialist</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is central to ensuring operational excellence across the entire cash collection and claims management cycle. The specialist will be responsible for direct customer correspondence to resolve open invoices, settle claims, and reconcile balances, requiring 5-10 years of relevant experience.</p> <h3 >Core Responsibilities</h3> <p >The primary duties of the Collection &amp; Claims Specialist include:</p> <ul > <li >Conducting accurate and timely claims analysis and settlement with customers.</li> <li >Ensuring customer accounts are compliant and fully reconciled.</li> <li >Managing open items and aged balances to proactively address disputes or collection risks.</li> <li >Engaging in cross-functional interactions with sales and logistics teams to resolve issues.</li> <li >Participating in monthly meetings with the cash &amp; claims team and leadership to provide updates on open actions, opportunities, and risks.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for this full-time role must possess <strong >5 to 10 years of experience</strong> in a relevant field, such as cash collection, claims management, or financial operations. Demonstrated ability in customer communication, dispute resolution, and account reconciliation is expected.</p> <h3 >About Unilever</h3> <p >Unilever is an organization dedicated to equity, inclusion, and diversity, aiming to drive business results and create a better future daily for its diverse employees, global consumers, partners, and communities. The company believes that a diverse workforce is fundamental to achieving its growth ambitions and fostering inclusion across all business operations.</p> <h3 >Commitment to Inclusion</h3> <p >At Unilever, inclusion is a core principle in all activities. The company welcomes applicants from all backgrounds and is committed to fostering an environment where every individual can thrive and succeed. All applicants receive fair and respectful consideration, with active support for employee growth and development.</p> <h3 >Application Support</h3> <p >Unilever encourages every individual to bring their 'Whole Self' to work. Should you require any support or access accommodations, please advise the company at the time of your application to ensure appropriate assistance throughout your recruitment journey.</p>

<h3 >About the Tamheer Collection &amp; Recovery Role at Bupa Arabia</h3> <p >Bupa Arabia is seeking a dedicated individual for a <strong >Tamheer Collection &amp; Recovery</strong> position. This full-time role is based in <strong >Jiddah, Makkah, Saudi Arabia</strong>, and is designed for candidates with <strong >0-1 years of experience</strong>. The primary focus of this role is to manage client communications effectively to ensure the timely collection of premiums.</p> <h3 >Role Overview</h3> <p >The Tamheer Collection &amp; Recovery role involves a systematic approach to managing debtor accounts. The successful candidate will be responsible for reviewing debtor reports to initiate and maintain communication with clients, aiming to secure premium payments within established timelines. This position requires proactive engagement and meticulous record-keeping to support the financial health of the organization.</p> <h3 >Key Responsibilities</h3> <ul > <li >Review debtor reports to arrange and manage client communications.</li> <li >Respond to client email replies with appropriate follow-up calls.</li> <li >Contact Relationship Managers (RM) to obtain alternative client contact information when necessary.</li> <li >Secure Commitment to Pay (CTP) dates from clients and accurately record them in Collect Smart.</li> <li >Escalate all hardship cases to the line manager for required support and resolution.</li> <li >Verify and ensure the correct allocation of all received payments.</li> <li >Collaborate with the credit control team for appropriate account flagging.</li> <li >Coordinate with various internal departments to align membership data and premium calculations, facilitating timely premium collection.</li> </ul> <h3 >Operational Adherence and Compliance</h3> <p >The role requires strict adherence to established operational protocols and compliance standards. This includes meeting the Quality Index protocol to enhance customer experience and ensuring full compliance with the credit control policy. The individual will also be expected to follow Bupa Values, policies, and procedures, and abide by the agreed rules of engagement with brokers and clients.</p> <h3 >Experience Requirements</h3> <p >Candidates for this Tamheer position should possess <strong >0 to 1 year of relevant experience</strong>. This role is suitable for individuals looking to develop their skills in collection and recovery within a professional corporate environment.</p> <h3 >Work Location and Employment Type</h3> <p >This is a <strong >full-time</strong> position located in <strong >Jiddah, Makkah, Saudi Arabia</strong>. The role offers an opportunity to contribute to Bupa Arabia's operations in a key regional hub.</p>