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New<br><br>Pre-Sales Systems Engineer, Giga Projects (Riyadh)<br><br>Riyadh, Saudi Arabia<br><br>Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.<br><br>This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.<br><br><strong>THE ROLE<br><br></strong>Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants.<br><br>In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the <strong>Everpure</strong><strong> Platform</strong> and <strong>Portworx</strong> to deliver the agility of the public cloud with the security and performance of on-premises systems.<br><br><strong><strong>WHAT YOU'LL DO<br><br></strong></strong><ul><li>Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making</li><li>Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes</li><li>Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business</li><li>Passionately bring to light the advantages of an Everpure solution</li><li>Refine sales strategy and tactics, taking command of technical responsibilities</li><li>Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces</li><li>Take control of evaluations, benchmarks and system configurations</li><li>Build and deliver technical product and architecture presentations with vigour to customers and lock in the technical win with clients and prospective accounts</li><li>Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity</li><li>Author responses to RFI &amp; RFPs</li><li>Seek out and spur new opportunities for interoperability, functional, and performance testing/validation</li><li>Promote mutual roadmap and planning exchanges</li><li>Liaise with product and technical marketing to produce materials (i.e. Whitepaper, web presentations) that support overall alliance plans and objectives</li><li>Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning</li><li>Move with market trends and competitive landscape to promote thought leadership within our organisation</li><li>Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first <br><br></li></ul><strong><strong>WHAT YOU BRING <br><br></strong></strong><ul><li>Creativity, empathy, an open mind, curiosity and a desire for continuous learning</li><li>Pre-sales experience is required</li><li>5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred</li><li>Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions</li><li>Prior experience in targeting new prospects and converting them into clients</li><li>Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs</li><li>Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)</li><li>Linux, NFS file systems and Linux distributed network environment</li><li>Familiarity with AWS, Azure, GCP a plus</li><li>Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems</li><li>Familiarity with containers, k8s and Microservices architectures a plus</li><li>Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers</li><li>Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking</li><li>Excellent verbal and written interpersonal skills</li><li>BS in CS, EE or other technical degree and/or equivalent experience</li><li>Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, Microservices architecture)</li><li>Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers</li><li>We are primarily an in-office environment and therefore, you will be expected to work remotely in compliance with Everpure's policies. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable<br><br></li></ul><strong><strong>WHAT YOU CAN EXPECT FROM US:<br><br></strong></strong><ul><li>Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.</li><li>Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!</li><li>Team: We build each other up and set aside ego for the greater good.<br><br></li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.<br><br><strong><strong>ACCOMMODATIONS AND ACCESSIBILITY:<br><br></strong></strong>Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.<br><br><strong><strong>OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:<br><br></strong></strong>We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.<br><br>Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.<br><br><strong>Join us and bring your best.<br><br></strong><strong>Bring your bold.<br><br></strong><strong>Pure and simple.<br><br></strong>Create a Job Alert<br><br>Interested in building your career at Everpure? 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Futuna+681</li><li>Western Sahara+212</li><li>Yemen+967</li><li>Zambia+260</li><li>Zimbabwe+263<br><br></li></ul>Location (City)*<br><br>Resume/CV*<br><br>Attach<br><br>Enter manually<br><br>Accepted file types: pdf, doc, docx, txt, rtf<br><br>Cover Letter<br><br>Attach<br><br>Enter manually<br><br>Accepted file types: pdf, doc, docx, txt, rtf<br><br>Education<br><br>School<br><br>Select...<br><br>Degree<br><br>Select...<br><br>Discipline<br><br>Select...<br><br>Have you previously worked for Everpure (formerly Pure Storage)?*<br><br>Select...<br><br>LinkedIn Profile<br><br>Who is your current (or most recent) employer?*<br><br>What is your current (or most recent) title?*<br><br>How did you hear about this job?<br><br>Personal Information Policy *<br><br>Acknowledge/Confirm<br><br>Wonder how or why Pure collects or uses any information you provide? Check out our Applicant &amp; Candidate Personal Information Protection Notice.<br><br>Does the deemed export rule affect your employment by Everpure?*<br><br>Select...<br><br>US export law restricts Everpure from employing citizens of sanctioned nations (such as Syria, Cuba, Iran, and North Korea FULL LIST) who do not hold a second nationality or permanent residence in a non-sanctioned nation. Does this rule affect your employment by Everpure?<br><br>Are you authorized to work in the country you are applying to work in?*<br><br>Select...<br><br>Will you now or in the future require sponsorship for employment visa status?*<br><br>Select...<br><br>Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.<br><br>This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.<br><br><strong>THE ROLE<br><br></strong>Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants.<br><br>In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the <strong>Everpure</strong><strong> Platform</strong> and <strong>Portworx</strong> to deliver the agility of the public cloud with the security and performance of on-premises systems.<br><br><strong><strong>WHAT YOU'LL DO<br><br></strong></strong><ul><li>Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making</li><li>Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes</li><li>Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business</li><li>Passionately bring to light the advantages of an Everpure solution</li><li>Refine sales strategy and tactics, taking command of technical responsibilities</li><li>Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces</li><li>Take control of evaluations, benchmarks and system configurations</li><li>Build and deliver technical product and architecture presentations with vigour to customers and lock in the technical win with clients and prospective accounts</li><li>Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity</li><li>Author responses to RFI &amp; RFPs</li><li>Seek out and spur new opportunities for interoperability, functional, and performance testing/validation</li><li>Promote mutual roadmap and planning exchanges</li><li>Liaise with product and technical marketing to produce materials (i.e. Whitepaper, web presentations) that support overall alliance plans and objectives</li><li>Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning</li><li>Move with market trends and competitive landscape to promote thought leadership within our organisation</li><li>Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first <br><br></li></ul><strong><strong>WHAT YOU BRING <br><br></strong></strong><ul><li>Creativity, empathy, an open mind, curiosity and a desire for continuous learning</li><li>Pre-sales experience is required</li><li>5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred</li><li>Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions</li><li>Prior experience in targeting new prospects and converting them into clients</li><li>Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs</li><li>Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)</li><li>Linux, NFS file systems and Linux distributed network environment</li><li>Familiarity with AWS, Azure, GCP a plus</li><li>Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems</li><li>Familiarity with containers, k8s and Microservices architectures a plus</li><li>Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers</li><li>Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking</li><li>Excellent verbal and written interpersonal skills</li><li>BS in CS, EE or other technical degree and/or equivalent experience</li><li>Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, Microservices architecture)</li><li>Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers</li><li>We are primarily an in-office environment and therefore, you will be expected to work remotely in compliance with Everpure's policies. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable<br><br></li></ul><strong><strong>WHAT YOU CAN EXPECT FROM US:<br><br></strong></strong><ul><li>Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.</li><li>Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!</li><li>Team: We build each other up and set aside ego for the greater good.<br><br></li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.<br><br><strong><strong>OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:<br><br></strong></strong>We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.<br><br>Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.<br><br><strong>Join us and bring your best.<br><br></strong><strong>Bring your bold.<br><br></strong><strong>Pure and simple.<br><br></strong>244 results found<br><br>No results found<br><br><ul><li>Afghanistan+93</li><li>Åland Islands+358</li><li>Albania+355</li><li>Algeria+213</li><li>American Samoa+1</li><li>Andorra+376</li><li>Angola+244</li><li>Anguilla+1</li><li>Antigua &amp; Barbuda+1</li><li>Argentina+54</li><li>Armenia+374</li><li>Aruba+297</li><li>Ascension Island+247</li><li>Australia+61</li><li>Austria+43</li><li>Azerbaijan+994</li><li>Bahamas+1</li><li>Bahrain+973</li><li>Bangladesh+880</li><li>Barbados+1</li><li>Belarus+375</li><li>Belgium+32</li><li>Belize+501</li><li>Benin+229</li><li>Bermuda+1</li><li>Bhutan+975</li><li>Bolivia+591</li><li>Bosnia &amp; 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<p><strong>About Agoda</strong></p><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><p>&nbsp;</p><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><p>&nbsp;</p><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p> <p>&nbsp;</p><p><strong>Get To Know Our Team:</strong></p><p>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.</p><p><strong>The Opportunity:</strong></p><p>As a&nbsp;<strong>Senior/Staff Data Engineer in CEG (Customer Experience Group)</strong>, you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.</p><p>You are comfortable switching between&nbsp;<strong>engineering work</strong>&nbsp;(pipelines, data models, internal services, tooling, optimization) and&nbsp;<strong>analytics work</strong>&nbsp;(business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the&nbsp;<strong>Staff level</strong>, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.</p><p><strong>What You’ll Do:</strong></p><p><strong>Data Engineering</strong></p><ul><li>Design, build, and maintain scalable&nbsp;<strong>ETL/ELT pipelines</strong>&nbsp;to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs.</li><li>Develop and optimize&nbsp;<strong>data models</strong>&nbsp;(e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation.</li><li>Ensure&nbsp;<strong>data quality, reliability, and observability</strong>:</li></ul><ul><ul><li>Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics.</li><li>Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics.</li></ul></ul><ul><li>Improve&nbsp;<strong>performance and cost efficiency</strong>&nbsp;of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events).</li><li>Collaborate with data platform and engineering teams to&nbsp;<strong>standardize tooling and best practices</strong>&nbsp;(e.g., version control, CI/CD for data and services, code review, documentation, runbooks).</li></ul><p><strong>Data Tools &amp; Product Development</strong></p><ul><li>Design and build&nbsp;<strong>data tools and internal products</strong>&nbsp;for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views).</li><li>Use languages such as&nbsp;<strong>Python, Java, Golang, or JavaScript/TypeScript</strong>&nbsp;to implement&nbsp;<strong>APIs, data services, and lightweight UIs</strong>&nbsp;that expose data in a usable way to agents, managers, and operations teams.</li><li>Work closely with CEG product managers and operations to&nbsp;<strong>translate operational pain points</strong>&nbsp;into concrete data tools, from problem framing to delivery and iteration.</li><li>Apply solid&nbsp;<strong>software engineering practices</strong>—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend.</li><li>At Staff level,&nbsp;<strong>define and drive the roadmap</strong>&nbsp;for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.</li></ul><p><strong>Data Analytics &amp; Business Impact</strong></p><ul><li>Partner with CEG product and business teams to&nbsp;<strong>translate questions into data problems</strong>&nbsp;and design clear analytic approaches.</li><li>Build and maintain&nbsp;<strong>dashboards and reports</strong>&nbsp;(e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data.</li><li>Perform&nbsp;<strong>deep‑dive analysis</strong>&nbsp;to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations.</li><li>Define and maintain&nbsp;<strong>metrics and KPIs</strong>&nbsp;(e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools.</li><li>Communicate findings in&nbsp;<strong>simple, business‑friendly language</strong>, including clear implications and recommended next steps.</li></ul><p><strong>Stakeholder &amp; Team Collaboration</strong></p><ul><li><ul><li>Act as a&nbsp;<strong>trusted data partner</strong>&nbsp;for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership).</li><li>Work with other data engineers, analysts, and scientists to&nbsp;<strong>align on data standards, reusable components, and shared datasets</strong>&nbsp;for CEG.</li><li>Mentor junior and mid‑level team members on&nbsp;<strong>data engineering, analytics, and software engineering best practices</strong>.</li><li>Contribute to&nbsp;<strong>continuous improvement</strong>&nbsp;of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews).</li><li>At Staff level, influence&nbsp;<strong>cross‑team architecture and ways of working</strong>, making sure CEG’s data ecosystem scales with business growth.</li></ul></li></ul><p><strong>Required Qualifications:</strong></p><ul><li>8+ years working as a&nbsp;<strong>Data Engineer, Analytics Engineer, or Data Analyst</strong>&nbsp;in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact).</li><li>Strong&nbsp;<strong>SQL</strong>&nbsp;skills (complex joins, window functions, aggregation, query optimization).</li><li>Experience with at least one major&nbsp;<strong>data warehouse / big data technology</strong>&nbsp;(e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).</li><li>Solid experience with&nbsp;<strong>ETL/ELT tools or orchestration frameworks</strong>&nbsp;(e.g., Airflow, dbt, internal frameworks).</li><li>Proficiency in at least one&nbsp;<strong>programming language for data and services</strong>&nbsp;(e.g., Python, Java, Golang, Kotlin, or JavaScript/TypeScript).</li><li>Experience building&nbsp;<strong>production‑grade data pipelines and/or data services</strong>&nbsp;with attention to quality, monitoring, and maintainability.</li><li>Experience with&nbsp;<strong>BI / visualization tools</strong>&nbsp;(e.g., Tableau, Power BI, Superset, Metabase, Looker).</li><li>Strong&nbsp;<strong>analytical thinking</strong>: comfortable framing business questions, exploring data, and turning results into clear insights.</li><li>Ability to communicate complex topics in&nbsp;<strong>simple, concise language</strong>&nbsp;to non‑technical stakeholders.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with&nbsp;<strong>event‑driven data</strong>&nbsp;(logs, clickstream, customer journey, contact flows, tracking data).</li><li>Knowledge of&nbsp;<strong>data modeling techniques</strong>&nbsp;(e.g., dimensional modeling, Kimball, data vault, star/snowflake schema).</li><li>Experience with&nbsp;<strong>A/B testing, experimentation platforms, or causal analysis</strong>.</li><li>Familiarity with&nbsp;<strong>ML pipelines</strong>&nbsp;or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations).</li><li>Experience in&nbsp;<strong>online consumer products, travel, e‑commerce, or marketplaces</strong>.</li><li>Hands‑on&nbsp;<strong>frontend or backend development</strong>&nbsp;experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams.</li><li>Prior experience in a&nbsp;<strong>Staff or Tech‑Lead role</strong>, driving technical direction and mentoring multiple engineers/analysts.</li></ul><p>&nbsp;</p><p><span>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 </span></p><p>&nbsp;</p><p>&nbsp;</p><p></p> <p>&nbsp;</p>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <u>here</u> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><p>&nbsp;</p><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><p><strong>Equal Opportunity Employer&nbsp;</strong></p><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><p><strong>Disclaimer</strong></p><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p>

<p><strong>About Agoda</strong></p><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><p>&nbsp;</p><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><p>&nbsp;</p><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p> <p>&nbsp;</p><p><strong>Get To Know Our Team:</strong></p><p>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.</p><p><strong>The Opportunity:</strong></p><p>As a&nbsp;<strong>Senior/Staff Data Engineer in CEG (Customer Experience Group)</strong>, you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.</p><p>You are comfortable switching between&nbsp;<strong>engineering work</strong>&nbsp;(pipelines, data models, internal services, tooling, optimization) and&nbsp;<strong>analytics work</strong>&nbsp;(business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the&nbsp;<strong>Staff level</strong>, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.</p><p><strong>What You’ll Do:</strong></p><p><strong>Data Engineering</strong></p><ul><li>Design, build, and maintain scalable&nbsp;<strong>ETL/ELT pipelines</strong>&nbsp;to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs.</li><li>Develop and optimize&nbsp;<strong>data models</strong>&nbsp;(e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation.</li><li>Ensure&nbsp;<strong>data quality, reliability, and observability</strong>:</li></ul><ul><ul><li>Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics.</li><li>Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics.</li></ul></ul><ul><li>Improve&nbsp;<strong>performance and cost efficiency</strong>&nbsp;of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events).</li><li>Collaborate with data platform and engineering teams to&nbsp;<strong>standardize tooling and best practices</strong>&nbsp;(e.g., version control, CI/CD for data and services, code review, documentation, runbooks).</li></ul><p><strong>Data Tools &amp; Product Development</strong></p><ul><li>Design and build&nbsp;<strong>data tools and internal products</strong>&nbsp;for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views).</li><li>Use languages such as&nbsp;<strong>Python, Java, Golang, or JavaScript/TypeScript</strong>&nbsp;to implement&nbsp;<strong>APIs, data services, and lightweight UIs</strong>&nbsp;that expose data in a usable way to agents, managers, and operations teams.</li><li>Work closely with CEG product managers and operations to&nbsp;<strong>translate operational pain points</strong>&nbsp;into concrete data tools, from problem framing to delivery and iteration.</li><li>Apply solid&nbsp;<strong>software engineering practices</strong>—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend.</li><li>At Staff level,&nbsp;<strong>define and drive the roadmap</strong>&nbsp;for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.</li></ul><p><strong>Data Analytics &amp; Business Impact</strong></p><ul><li>Partner with CEG product and business teams to&nbsp;<strong>translate questions into data problems</strong>&nbsp;and design clear analytic approaches.</li><li>Build and maintain&nbsp;<strong>dashboards and reports</strong>&nbsp;(e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data.</li><li>Perform&nbsp;<strong>deep‑dive analysis</strong>&nbsp;to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations.</li><li>Define and maintain&nbsp;<strong>metrics and KPIs</strong>&nbsp;(e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools.</li><li>Communicate findings in&nbsp;<strong>simple, business‑friendly language</strong>, including clear implications and recommended next steps.</li></ul><p><strong>Stakeholder &amp; Team Collaboration</strong></p><ul><li><ul><li>Act as a&nbsp;<strong>trusted data partner</strong>&nbsp;for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership).</li><li>Work with other data engineers, analysts, and scientists to&nbsp;<strong>align on data standards, reusable components, and shared datasets</strong>&nbsp;for CEG.</li><li>Mentor junior and mid‑level team members on&nbsp;<strong>data engineering, analytics, and software engineering best practices</strong>.</li><li>Contribute to&nbsp;<strong>continuous improvement</strong>&nbsp;of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews).</li><li>At Staff level, influence&nbsp;<strong>cross‑team architecture and ways of working</strong>, making sure CEG’s data ecosystem scales with business growth.</li></ul></li></ul><p><strong>Required Qualifications:</strong></p><ul><li>8+ years working as a&nbsp;<strong>Data Engineer, Analytics Engineer, or Data Analyst</strong>&nbsp;in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact).</li><li>Strong&nbsp;<strong>SQL</strong>&nbsp;skills (complex joins, window functions, aggregation, query optimization).</li><li>Experience with at least one major&nbsp;<strong>data warehouse / big data technology</strong>&nbsp;(e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).</li><li>Solid experience with&nbsp;<strong>ETL/ELT tools or orchestration frameworks</strong>&nbsp;(e.g., Airflow, dbt, internal frameworks).</li><li>Proficiency in at least one&nbsp;<strong>programming language for data and services</strong>&nbsp;(e.g., Python, Java, Golang, Kotlin, or JavaScript/TypeScript).</li><li>Experience building&nbsp;<strong>production‑grade data pipelines and/or data services</strong>&nbsp;with attention to quality, monitoring, and maintainability.</li><li>Experience with&nbsp;<strong>BI / visualization tools</strong>&nbsp;(e.g., Tableau, Power BI, Superset, Metabase, Looker).</li><li>Strong&nbsp;<strong>analytical thinking</strong>: comfortable framing business questions, exploring data, and turning results into clear insights.</li><li>Ability to communicate complex topics in&nbsp;<strong>simple, concise language</strong>&nbsp;to non‑technical stakeholders.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with&nbsp;<strong>event‑driven data</strong>&nbsp;(logs, clickstream, customer journey, contact flows, tracking data).</li><li>Knowledge of&nbsp;<strong>data modeling techniques</strong>&nbsp;(e.g., dimensional modeling, Kimball, data vault, star/snowflake schema).</li><li>Experience with&nbsp;<strong>A/B testing, experimentation platforms, or causal analysis</strong>.</li><li>Familiarity with&nbsp;<strong>ML pipelines</strong>&nbsp;or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations).</li><li>Experience in&nbsp;<strong>online consumer products, travel, e‑commerce, or marketplaces</strong>.</li><li>Hands‑on&nbsp;<strong>frontend or backend development</strong>&nbsp;experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams.</li><li>Prior experience in a&nbsp;<strong>Staff or Tech‑Lead role</strong>, driving technical direction and mentoring multiple engineers/analysts.</li></ul><p>&nbsp;</p><p><span>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 </span></p><p>&nbsp;</p><p>&nbsp;</p><p></p> <p>&nbsp;</p>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <u>here</u> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><p>&nbsp;</p><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><p><strong>Equal Opportunity Employer&nbsp;</strong></p><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><p><strong>Disclaimer</strong></p><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p>

<p><strong>About Agoda</strong></p><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><p>&nbsp;</p><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><p>&nbsp;</p><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p> <p>&nbsp;</p><p><strong>Get To Know Our Team:</strong></p><p>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.</p><p><strong>The Opportunity:</strong></p><p>As a&nbsp;<strong>Senior/Staff Data Engineer in CEG (Customer Experience Group)</strong>, you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.</p><p>You are comfortable switching between&nbsp;<strong>engineering work</strong>&nbsp;(pipelines, data models, internal services, tooling, optimization) and&nbsp;<strong>analytics work</strong>&nbsp;(business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the&nbsp;<strong>Staff level</strong>, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.</p><p><strong>What You’ll Do:</strong></p><p><strong>Data Engineering</strong></p><ul><li>Design, build, and maintain scalable&nbsp;<strong>ETL/ELT pipelines</strong>&nbsp;to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs.</li><li>Develop and optimize&nbsp;<strong>data models</strong>&nbsp;(e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation.</li><li>Ensure&nbsp;<strong>data quality, reliability, and observability</strong>:</li></ul><ul><ul><li>Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics.</li><li>Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics.</li></ul></ul><ul><li>Improve&nbsp;<strong>performance and cost efficiency</strong>&nbsp;of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events).</li><li>Collaborate with data platform and engineering teams to&nbsp;<strong>standardize tooling and best practices</strong>&nbsp;(e.g., version control, CI/CD for data and services, code review, documentation, runbooks).</li></ul><p><strong>Data Tools &amp; Product Development</strong></p><ul><li>Design and build&nbsp;<strong>data tools and internal products</strong>&nbsp;for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views).</li><li>Use languages such as&nbsp;<strong>Python, Java, Golang, or JavaScript/TypeScript</strong>&nbsp;to implement&nbsp;<strong>APIs, data services, and lightweight UIs</strong>&nbsp;that expose data in a usable way to agents, managers, and operations teams.</li><li>Work closely with CEG product managers and operations to&nbsp;<strong>translate operational pain points</strong>&nbsp;into concrete data tools, from problem framing to delivery and iteration.</li><li>Apply solid&nbsp;<strong>software engineering practices</strong>—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend.</li><li>At Staff level,&nbsp;<strong>define and drive the roadmap</strong>&nbsp;for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.</li></ul><p><strong>Data Analytics &amp; Business Impact</strong></p><ul><li>Partner with CEG product and business teams to&nbsp;<strong>translate questions into data problems</strong>&nbsp;and design clear analytic approaches.</li><li>Build and maintain&nbsp;<strong>dashboards and reports</strong>&nbsp;(e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data.</li><li>Perform&nbsp;<strong>deep‑dive analysis</strong>&nbsp;to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations.</li><li>Define and maintain&nbsp;<strong>metrics and KPIs</strong>&nbsp;(e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools.</li><li>Communicate findings in&nbsp;<strong>simple, business‑friendly language</strong>, including clear implications and recommended next steps.</li></ul><p><strong>Stakeholder &amp; Team Collaboration</strong></p><ul><li><ul><li>Act as a&nbsp;<strong>trusted data partner</strong>&nbsp;for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership).</li><li>Work with other data engineers, analysts, and scientists to&nbsp;<strong>align on data standards, reusable components, and shared datasets</strong>&nbsp;for CEG.</li><li>Mentor junior and mid‑level team members on&nbsp;<strong>data engineering, analytics, and software engineering best practices</strong>.</li><li>Contribute to&nbsp;<strong>continuous improvement</strong>&nbsp;of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews).</li><li>At Staff level, influence&nbsp;<strong>cross‑team architecture and ways of working</strong>, making sure CEG’s data ecosystem scales with business growth.</li></ul></li></ul><p><strong>Required Qualifications:</strong></p><ul><li>8+ years working as a&nbsp;<strong>Data Engineer, Analytics Engineer, or Data Analyst</strong>&nbsp;in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact).</li><li>Strong&nbsp;<strong>SQL</strong>&nbsp;skills (complex joins, window functions, aggregation, query optimization).</li><li>Experience with at least one major&nbsp;<strong>data warehouse / big data technology</strong>&nbsp;(e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).</li><li>Solid experience with&nbsp;<strong>ETL/ELT tools or orchestration frameworks</strong>&nbsp;(e.g., Airflow, dbt, internal frameworks).</li><li>Proficiency in at least one&nbsp;<strong>programming language for data and services</strong>&nbsp;(e.g., Python, Java, Golang, Kotlin, or JavaScript/TypeScript).</li><li>Experience building&nbsp;<strong>production‑grade data pipelines and/or data services</strong>&nbsp;with attention to quality, monitoring, and maintainability.</li><li>Experience with&nbsp;<strong>BI / visualization tools</strong>&nbsp;(e.g., Tableau, Power BI, Superset, Metabase, Looker).</li><li>Strong&nbsp;<strong>analytical thinking</strong>: comfortable framing business questions, exploring data, and turning results into clear insights.</li><li>Ability to communicate complex topics in&nbsp;<strong>simple, concise language</strong>&nbsp;to non‑technical stakeholders.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with&nbsp;<strong>event‑driven data</strong>&nbsp;(logs, clickstream, customer journey, contact flows, tracking data).</li><li>Knowledge of&nbsp;<strong>data modeling techniques</strong>&nbsp;(e.g., dimensional modeling, Kimball, data vault, star/snowflake schema).</li><li>Experience with&nbsp;<strong>A/B testing, experimentation platforms, or causal analysis</strong>.</li><li>Familiarity with&nbsp;<strong>ML pipelines</strong>&nbsp;or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations).</li><li>Experience in&nbsp;<strong>online consumer products, travel, e‑commerce, or marketplaces</strong>.</li><li>Hands‑on&nbsp;<strong>frontend or backend development</strong>&nbsp;experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams.</li><li>Prior experience in a&nbsp;<strong>Staff or Tech‑Lead role</strong>, driving technical direction and mentoring multiple engineers/analysts.</li></ul><p>&nbsp;</p><p><span>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 </span></p><p>&nbsp;</p><p>&nbsp;</p><p></p> <p>&nbsp;</p>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <u>here</u> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><p>&nbsp;</p><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><p><strong>Equal Opportunity Employer&nbsp;</strong></p><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><p><strong>Disclaimer</strong></p><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Architect based in Saudi Arabia.<br><br>This is a strategic and advisory architecture role focused on shaping complex, multi-domain platforms for scalability, security, reliability, and long-term sustainability.<br><br>You will define architecture strategy, technical roadmaps, and reference patterns while guiding engineering teams through complex technical decisions.<br><br>The role combines deep expertise in cloud infrastructure, distributed systems, Dev Ops, automation, and modern software architecture.<br><br>You will bridge pre-sales and delivery, ensuring client solutions are technically sound, feasible, and aligned with long-term platform realities.<br><br>While the position is primarily architecture-focused, you will remain hands-on when greenfield initiatives, prototypes, or critical architectural decisions require deeper technical involvement.<br><br>You will collaborate closely with Sales, Engineering, Product, Leadership, and clients while influencing senior technical teams through expertise rather than formal authority.<br><br>This is a fully remote, full-time opportunity for an experienced architect who can raise technical maturity while remaining closely connected to delivery.<br><br>Accountabilities<br><br>Define detailed architecture blueprints, system designs, technical standards, reference patterns, and long-term technology roadmaps for complex platforms. Design scalable, reliable, secure, and maintainable distributed systems and integrations while balancing scalability, performance, security, cost, and operational complexity. Act as the primary architectural authority, guiding technical direction and modernization strategies across mature and evolving systems. Architect and optimize cloud or hybrid infrastructures, including networking, IAM/RBAC, compute, storage, monitoring, security, governance, resilience, disaster recovery, and cost optimization. Establish Infrastructure-as-Code and automation strategies using technologies such as Terraform, Bicep, Cloud Formation, Pulumi, or native cloud tooling. Guide Dev Ops adoption, CI/CD pipelines, deployment strategies, release workflows, environment management, observability, automation, and operational excellence. Support engineering teams with complex debugging, incident resolution, performance improvements, and architectural refactoring from a systems-level perspective. Contribute selectively to architecture-critical code, prototypes, proofs of concept, code reviews, design reviews, and technical troubleshooting when hands-on involvement is required. Partner with Sales and Customer Success during pre-sales to assess technical feasibility, shape solution approaches, participate in discovery and proposals, and validate delivery commitments. Ensure architectural context and decisions transition effectively from pre-sales into delivery and early project planning. Evaluate emerging technologies and identify opportunities to integrate AI/ML, event-driven architectures, workflow orchestration, and modern automation approaches. Mentor engineers and technical leads, identify capability gaps, promote engineering best practices, and strengthen overall architectural and technical maturity. Influence senior technical stakeholders through strong communication, credibility, and sound judgment without relying on formal authority.<br><br>Requirements<br><br>Bring 12+ years of professional software engineering experience, including at least 5 years in architecture-focused roles. Hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline, or demonstrate equivalent practical experience. Have proven experience designing, delivering, and evolving distributed systems in production, including large-scale or mission-critical environments. Demonstrate strong knowledge of REST APIs, service-oriented architectures, event-driven design, messaging, queues, buses, event-management systems, SQL, data models, and databases. Have solid understanding of Clean Architecture, SOLID principles, TDD, EDD, Infrastructure as Code, Platform as a Service, security, governance, observability, and resilience. Be capable of reading, understanding, and reasoning about complex codebases across multiple technologies, with sufficient code literacy to guide architectural decisions. Have strong familiarity with modern cloud platforms and cloud infrastructure, including experience with Azure or comparable platforms. Demonstrate experience with CI/CD pipelines, Dev Ops practices, automation, infrastructure architecture, and production operations. Possess strong architectural judgment and a systems-thinking mindset, combined with a pragmatic and delivery-focused approach. Communicate effectively with technical and non-technical stakeholders and demonstrate strong ownership in evolving and ambiguous environments. Be comfortable influencing and guiding senior engineers without direct authority while respecting their expertise and autonomy. Demonstrate curiosity and openness toward emerging technologies and new architectural approaches. Experience modernizing legacy systems, evolving mature platforms, working with cloud-native or containerized architectures, microservices, workflow orchestration, event-driven platforms, or AI/ML integration is a plus. Cloud or architecture-related certifications are considered an additional advantage.<br><br>Benefits<br><br>Long-term, full-time employment. Fully remote work. Competitive salary in USD, based on the role and experience.20+ paid time-off days. Opportunity to work on complex, multi-domain technology platforms and influence long-term architectural strategy. Exposure to cloud infrastructure, distributed systems, AI/ML, Dev Ops, automation, and modern software architecture. Opportunities to mentor technical teams and contribute to broader engineering maturity and leadership development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Architect based in Saudi Arabia.<br><br>This is a strategic and advisory architecture role focused on shaping complex, multi-domain platforms for scalability, security, reliability, and long-term sustainability.<br><br>You will define architecture strategy, technical roadmaps, and reference patterns while guiding engineering teams through complex technical decisions.<br><br>The role combines deep expertise in cloud infrastructure, distributed systems, Dev Ops, automation, and modern software architecture.<br><br>You will bridge pre-sales and delivery, ensuring client solutions are technically sound, feasible, and aligned with long-term platform realities.<br><br>While the position is primarily architecture-focused, you will remain hands-on when greenfield initiatives, prototypes, or critical architectural decisions require deeper technical involvement.<br><br>You will collaborate closely with Sales, Engineering, Product, Leadership, and clients while influencing senior technical teams through expertise rather than formal authority.<br><br>This is a fully remote, full-time opportunity for an experienced architect who can raise technical maturity while remaining closely connected to delivery.<br><br>Accountabilities<br><br>Define detailed architecture blueprints, system designs, technical standards, reference patterns, and long-term technology roadmaps for complex platforms. Design scalable, reliable, secure, and maintainable distributed systems and integrations while balancing scalability, performance, security, cost, and operational complexity. Act as the primary architectural authority, guiding technical direction and modernization strategies across mature and evolving systems. Architect and optimize cloud or hybrid infrastructures, including networking, IAM/RBAC, compute, storage, monitoring, security, governance, resilience, disaster recovery, and cost optimization. Establish Infrastructure-as-Code and automation strategies using technologies such as Terraform, Bicep, Cloud Formation, Pulumi, or native cloud tooling. Guide Dev Ops adoption, CI/CD pipelines, deployment strategies, release workflows, environment management, observability, automation, and operational excellence. Support engineering teams with complex debugging, incident resolution, performance improvements, and architectural refactoring from a systems-level perspective. Contribute selectively to architecture-critical code, prototypes, proofs of concept, code reviews, design reviews, and technical troubleshooting when hands-on involvement is required. Partner with Sales and Customer Success during pre-sales to assess technical feasibility, shape solution approaches, participate in discovery and proposals, and validate delivery commitments. Ensure architectural context and decisions transition effectively from pre-sales into delivery and early project planning. Evaluate emerging technologies and identify opportunities to integrate AI/ML, event-driven architectures, workflow orchestration, and modern automation approaches. Mentor engineers and technical leads, identify capability gaps, promote engineering best practices, and strengthen overall architectural and technical maturity. Influence senior technical stakeholders through strong communication, credibility, and sound judgment without relying on formal authority.<br><br>Requirements<br><br>Bring 12+ years of professional software engineering experience, including at least 5 years in architecture-focused roles. Hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline, or demonstrate equivalent practical experience. Have proven experience designing, delivering, and evolving distributed systems in production, including large-scale or mission-critical environments. Demonstrate strong knowledge of REST APIs, service-oriented architectures, event-driven design, messaging, queues, buses, event-management systems, SQL, data models, and databases. Have solid understanding of Clean Architecture, SOLID principles, TDD, EDD, Infrastructure as Code, Platform as a Service, security, governance, observability, and resilience. Be capable of reading, understanding, and reasoning about complex codebases across multiple technologies, with sufficient code literacy to guide architectural decisions. Have strong familiarity with modern cloud platforms and cloud infrastructure, including experience with Azure or comparable platforms. Demonstrate experience with CI/CD pipelines, Dev Ops practices, automation, infrastructure architecture, and production operations. Possess strong architectural judgment and a systems-thinking mindset, combined with a pragmatic and delivery-focused approach. Communicate effectively with technical and non-technical stakeholders and demonstrate strong ownership in evolving and ambiguous environments. Be comfortable influencing and guiding senior engineers without direct authority while respecting their expertise and autonomy. Demonstrate curiosity and openness toward emerging technologies and new architectural approaches. Experience modernizing legacy systems, evolving mature platforms, working with cloud-native or containerized architectures, microservices, workflow orchestration, event-driven platforms, or AI/ML integration is a plus. Cloud or architecture-related certifications are considered an additional advantage.<br><br>Benefits<br><br>Long-term, full-time employment. Fully remote work. Competitive salary in USD, based on the role and experience.20+ paid time-off days. Opportunity to work on complex, multi-domain technology platforms and influence long-term architectural strategy. Exposure to cloud infrastructure, distributed systems, AI/ML, Dev Ops, automation, and modern software architecture. Opportunities to mentor technical teams and contribute to broader engineering maturity and leadership development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented GIS Specialist to join our team!</p><p><strong>What You ll Be Doing</strong></p><ul><li>Lead GIS activities and provide specialist geospatial support across the project.</li><li>Develop, manage, and maintain project GIS databases and geodatabases.</li><li>Collect, process, validate, analyze, and visualize spatial data.</li><li>Maintain accurate GIS layers for project infrastructure, utilities, buildings, roads, pavements, drainage, and other assets.</li><li>Integrate survey, CAD, BIM, GPS, satellite, drone, and field data into GIS platforms.</li><li>Ensure all spatial information is correctly georeferenced and aligned with approved project coordinate systems.</li><li>Review GIS data for accuracy, completeness, consistency, and compliance with project requirements.</li><li>Establish and maintain GIS data standards, naming conventions, metadata, and data structures.</li><li>Perform spatial analysis to support engineering, construction, planning, logistics, and asset management activities.</li><li>Develop and maintain GIS maps, drawings, dashboards, and visualization products.</li><li>Support project teams with spatial queries, analysis, and geospatial information requirements.</li><li>Coordinate with Survey teams to ensure accurate survey control, coordinates, benchmarks, and spatial datasets.</li><li>Coordinate with BIM teams to integrate BIM models and GIS datasets where required.</li><li>Support integration between GIS, BIM, CAD, CDE, and asset management systems.</li><li>Perform data conversion between different GIS, CAD, and engineering formats.</li><li>Manage geospatial data imports, exports, editing, cleaning, and transformation.</li><li>Maintain metadata and ensure traceability of GIS datasets.</li><li>Identify data gaps, inconsistencies, duplication, and spatial conflicts.</li><li>Conduct GIS quality assurance and implement corrective actions where required.</li><li>Support development of automated GIS workflows and data management processes.</li><li>Provide technical guidance to junior GIS staff and project teams.</li><li>Prepare GIS reports, maps, dashboards, and technical presentations.</li><li>Maintain GIS registers, data inventories, issue logs, and data quality reports.</li><li>Support digital handover and asset information requirements.</li><li>Ensure GIS information remains current throughout design, construction, commissioning, and handover.</li></ul><p><strong>Airport / Infrastructure &amp; Airfield Responsibilities</strong></p><ul><li>Develop and maintain GIS datasets for airport terminals, airfield facilities, runways, taxiways, aprons, roads, utilities, drainage, and external infrastructure.</li><li>Support management of airport-wide spatial information and infrastructure databases.</li><li>Maintain GIS information for airside and landside assets.</li><li>Coordinate spatial data for airport utilities, including water, sewerage, stormwater, electrical, telecom, and other underground services.</li><li>Support mapping and analysis of existing and proposed infrastructure.</li><li>Identify spatial conflicts between new works, existing assets, utilities, and project interfaces.</li><li>Support airport construction planning through spatial analysis and GIS visualization.</li><li>Develop GIS outputs to support construction access, logistics, work zones, temporary facilities, and phased construction.</li><li>Support coordination of airfield infrastructure and airport asset information.</li><li>Ensure airport-specific coordinate reference systems and geospatial requirements are correctly implemented.</li><li>Support integration of as-built information into the final GIS environment.</li></ul><p><strong>GIS Data Management</strong></p><ul><li>Develop and maintain enterprise and project-level geodatabases.</li><li>Manage vector and raster datasets, including points, lines, polygons, imagery, terrain, and infrastructure layers.</li><li>Establish data validation rules and quality control procedures.</li><li>Maintain attribute data and ensure required asset information is complete.</li><li>Develop and maintain metadata in accordance with project standards.</li><li>Manage GIS data versioning, updates, revisions, and approvals.</li><li>Ensure data is backed up and maintained in accordance with project information management procedures.</li><li>Coordinate GIS data exchanges with Consultants, Contractors, Client teams, and other stakeholders.</li></ul><p><strong>Spatial Analysis &amp; Visualization</strong></p><ul><li>Perform spatial analysis to support engineering and construction decision-making.</li><li>Analyze proximity, connectivity, accessibility, utility corridors, infrastructure interfaces, and site constraints.</li><li>Develop thematic maps and spatial dashboards.</li><li>Produce GIS-based visualizations for management and technical presentations.</li><li>Support spatial analysis of construction progress and project development.</li><li>Develop interactive GIS dashboards where required.</li><li>Provide geospatial information to support risk identification and project planning.</li></ul><p><strong>Survey &amp; Engineering Coordination</strong></p><ul><li>Coordinate with Survey teams to ensure consistency between survey data and GIS datasets.</li><li>Integrate topographical surveys, as-built surveys, GPS data, and field observations into GIS.</li><li>Support verification of infrastructure locations and asset coordinates.</li><li>Coordinate with Civil, Utilities, Roads, Drainage, Structural, MEP, and other engineering disciplines.</li><li>Support identification of spatial discrepancies between drawings, surveys, GIS data, and site conditions.</li><li>Provide GIS information to support technical queries, design reviews, construction coordination, and field activities.</li></ul><p><strong>Digital Handover &amp; Asset Management</strong></p><ul><li>Support the development of GIS-based asset registers and infrastructure databases.</li><li>Ensure asset locations and attributes are accurately captured for handover.</li><li>Coordinate with Commissioning and Asset Management teams to ensure GIS data meets operational requirements.</li><li>Support integration of GIS information with CAFM, IWMS, EAM, or other asset management platforms.</li><li>Verify final as-built GIS information against approved records and site conditions.</li><li>Prepare GIS datasets and documentation required for project handover.</li><li>Ensure final GIS information is complete, accurate, traceable, and properly structured.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in GIS, Geomatics, Surveying, Geography, Civil Engineering, Information Technology, or a related discipline.</li><li>Minimum 8 years of relevant experience in GIS, geospatial information management, infrastructure mapping, or digital engineering.</li><li>Strong experience working on major infrastructure, airport, transportation, utilities, or multidisciplinary construction projects.</li><li>Advanced proficiency in ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise , or equivalent GIS platforms.</li><li>Strong knowledge of geodatabases, spatial analysis, data management, and GIS visualization.</li><li>Experience with CAD and engineering data integration, including AutoCAD / Civil 3D, is highly desirable.</li><li>Experience integrating GIS with BIM, survey, asset management, and CDE environments.</li><li>Strong knowledge of coordinate reference systems, projections, georeferencing, and spatial data standards.</li><li>Experience managing underground utilities and infrastructure GIS datasets is preferred.</li><li>Experience with airport / airfield GIS and asset information is highly desirable.</li><li>Knowledge of Python, FME, SQL, or other GIS automation and data management tools is an advantage.</li><li>Knowledge of relevant GIS and information management standards is preferred.</li><li>Strong analytical, communication, coordination, and problem-solving skills.</li></ul><p><strong>Desired Skills</strong></p><ul><li>GIS &amp; Geospatial Information Management</li><li>ArcGIS Pro / Enterprise / Online</li><li>Spatial Analysis</li><li>Geodatabase Management</li><li>GIS Data Quality Assurance</li><li>Infrastructure Mapping</li><li>Utility Mapping</li><li>Coordinate Systems &amp; Georeferencing</li><li>Survey Data Integration</li><li>CAD / GIS Integration</li><li>BIM / GIS Integration</li><li>Asset Information Management</li><li>GIS Visualization &amp; Dashboards</li><li>Data Conversion &amp; Transformation</li><li>Metadata Management</li><li>Digital Handover</li><li>Airport / Airfield GIS</li><li>Infrastructure &amp; Utilities GIS</li><li>Data Analysis</li><li>Technical Coordination</li><li>Problem Solving</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><span>Airbus Commercial Aircraft is looking for a <b>Supply Chain Operations Analyst</b> to join our FAL Supply Chain Operations team based in <b>Mobile, AL</b>.</span></p><br><br><br><p><span>You will be part of a team developing end-to-end logistics, transport, and 3PL performance solutions. As part of the FAL Supply Chain Operations Team, you will be involved in KPI engineering, performance reporting, and digitalization projects aiming at securing high-quality, on-time aircraft assembly deliveries.</span></p><br><br><br><p><span><b>Meet the Team</b></span></p><br><br><p><span>You will be part of a team that monitors, analyzes, and optimizes all levels of Supply Chain Operations at our Mobile Final Assembly Line (FAL US). Working alongside transport operations, third-party logistics (3PL) providers, and digital project leads, our team turns raw operational data into actionable strategic insights to keep our assembly lines running smoothly and efficiently.</span></p><br><br><br><p><span><b>Your Working Environment</b></span></p><br><br><p><span>Located at the Airbus US Manufacturing Facility in Mobile, Alabama—a booming Gulf Coast aerospace hub known for its rich history, vibrant culture, and coastal lifestyle—you will work directly alongside our Final Assembly Line (FAL) operations in a dynamic, high-impact aerospace environment.</span></p><br><br><br><p><span><b>How We Care for You</b></span></p><br><br><p><span><b>Financial Rewards:</b></span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan, and the ability to participate in an Employee Stock Ownership Plan (“ESOP”).</p><br><br><p><span><b>Work/Life Balance:</b></span> Paid time off including personal time, holidays, and a generous paid parental leave program.</p><br><br><p><span><b>Health &amp; Welfare:</b></span> Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”), and other supplemental benefit coverages.</p><br><br><p><span><b>Individual Development:</b></span> Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path, as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</p><br><br><p><span><b>Your Challenges</b></span></p><br><br><p><span>1. Supply Chain Operations KPI Reporting &amp; Maintenance (30%)</span></p><br><br><ul><li><span>Generate key performance indicators (KPIs) to support the Supply Chain Operations team, ensuring complete data transparency and integrity.</span></li><li><span>Regularly report KPIs in relevant operational meetings and routine governance forums.</span></li><li><span>Ensure consistency of KPI reporting within the global Airbus Supply Chain Operations network (outside of FAL US).</span></li></ul><p><span>2. Performance Review Presentations &amp; Strategy (30%)</span></p><br><br><ul><li><span>Produce weekly and monthly KPI updates into performance reviews for Supply Chain Operations and the wider Mobile Site leadership.</span></li><li><span>Construct data-driven PDCA (Plan, Do, Check, Act) recovery plans in collaboration with responsible business leaders when required.</span></li></ul><p><span>3. Supply Chain Operations Digitization Projects (30%)</span></p><br><br><ul><li><span>Lead the design, testing, and implementation of Airbus Digital projects (such as Flowmetrics and other future developments) for the Supply Chain Operations perimeter.</span></li><li><span>Utilize fundamental project management skills to track, manage, and report on project status and introduction timelines.</span></li></ul><p><span>4. Ad-Hoc Business Data Analysis &amp; Coaching (10%)</span></p><br><br><ul><li><span>Analyze big data to support critical business decisions, translating raw data into actionable intelligence for business leaders.</span></li><li><span>Support wider aspects of Supply Chain Operations activities and team members on data analysis and strategic topics.</span></li><li><span>Act as a mentor and coach to team members across the perimeter to enhance overall data analysis skills.</span></li></ul><p><span><b>Your Boarding Pass</b></span></p><br><br><p><span>Experience &amp; Education</span></p><br><br><ul><li><span><b>Professional Experience:</b></span> Minimum of 3+ years of experience in operational analysis, organizational engineering, data<span> analytics, or production management.</span></li><li><span><b>Education:</b> Bachelor's Degree in Supply Chain &amp; Logistics, Business Administration, or an equivalent combination of education and industry experience.</span></li><li><span><b>Analytical Background:</b> Proven track record working in a dedicated Data Analyst role within a supply chain, logistics, or manufacturing setting.</span></li></ul><p><span>Key Capabilities &amp; Competencies</span></p><br><br><ul><li><span><b>Data Presentation:</b> Demonstrated experience building visual data analyses and presenting actionable insights to business leaders and executive management.</span></li><li><span><b>Project Management:</b> Basic project management skills with hands-on experience implementing digital tools and managing timelines.</span></li><li><span><b>Continuous Improvement:</b> Knowledge of problem-solving methodologies, such as PDCA (Plan, Do, Check, Act) recovery frameworks.</span></li><li><span><b>Coaching Mindset:</b> Demonstrated ability to coach </span>and upskill peer team members in data literacy and analytics tools.</li><li><span><b>Language Skills:</b></span> Fluent written and spoken English.</li></ul><p><span>Physical Requirements</span></p><br><br><ul><li><span>Capacity to work in both an industrial manufacturing/shop-floor environment and a standard office setup.</span></li><li><span>Ability to operate computer workstations and software applications for extended periods.</span></li><li><span>Capacity to move across the Mobile FAL facility to interface directly with logistics and supply chain personnel.</span></li></ul><br><p><span><b>Travel Required:&nbsp;</b></span></p><br><br><p><span>10% Domestic and International</span></p><br><br><p><span><b>Citizenship:&nbsp;</b></span></p><br><br><ul><li><span>Authorized to work in the US</span></li></ul><p><span><b>Clearance:</b></span></p><br><br><ul><li><span>None</span></li></ul><br><p><span><b>Qualified Skills: </b></span></p><br><br><ul><li><span>Effective communication skill</span></li><li><span>Demonstrated ability to prepare and deliver presentations and training.</span></li><li><span>Able to work independently with limited supervision as well as a member of a cross-functional team.</span></li><li><span>Demonstrable skill in distilling information and drawing accurate and succinct conclusions from technical as well as anecdotal and historical data.</span></li></ul><p><span><b>Knowledge, Skills, Demonstrated Capabilities:</b></span></p><br><br><p><span>Required</span></p><br><br><ul><li><span>Ability to work in a team environment, cross-functional team environment, as well as independently and with customers and channels.</span></li><li><span>Previous experience in an undefined, rapidly changing, ambiguous environment</span></li></ul><br><br><p><span><b>Communication Skills:&nbsp;</b></span></p><br><br><p><span><i>Required</i>:</span></p><br><br><ul><li><span>Have the ability to establish and maintain a good relationship with all internal customers.</span></li><li><span>Have the ability to work in an international team.</span></li><li><span>Must possess excellent communication and presentation skills, both verbal and written.</span></li></ul><br><p><span><b>Technical Systems Proficiency:</b></span></p><br><br><p><span>Required:</span></p><br><br><ul><li><span>Google Suite</span></li><li><span>Microsoft Excel</span></li><li><span>Java &amp;/or script writing ability</span></li><li><span>Coding</span></li><li><span>Ability to learn Airbus platforms such as:</span><ul><li><span>Flowmetrics</span></li><li><span>Skywise</span></li><li><span>iObeya</span></li><li><span>Others as required</span></li></ul></li></ul><p><span>Preferred:</span></p><br><br><ul><li><span>Technical systems / platforms commonly used in Data Analysis activities such as Python, SQL, Java etc.&nbsp;</span></li></ul><br><p><span><b>Complexity of the Role:</b></span></p><br><br><p><span><b>Level of Decision Making:</b></span></p><br><br><p><span><b>Organizational information:</b></span></p><br><br><p><span><b>Direct Reports:&nbsp;</b></span></p><br><br><p><span>Is this a people manager?<i> No</i></span></p><br><br><p><span># of Exempt Reports: </span></p><br><br><p><span># of Non-exempt Reports: </span></p><br><br><p><span><b>Job Dimensions:</b></span></p><br><br><p><span><b>Nature of Contacts:</b></span></p><br><br><p><span><b>Physical Requirements:&nbsp;</b></span></p><br><br><ul><li><span>Onsite or remote: 100% On site. Remote working by exception only</span></li><li><span><b>Vision:</b> adequate to enter and read material on computer screens.Able to identify individuals to initiate greetings, the giving of directions and other business interactions</span></li><li><span><b>Hearing:</b> able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals.</span></li><li><span><b>Speaking:</b> able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.</span></li><li><span><b>Equipment Operation:</b> able to operate personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors.</span></li><li><span><b>Carrying:</b> able to occasionally carry up to 20lbs/9kg which engaging in training, addressing production issues or as part of continuous improvement projects.</span></li><li><span><b>Lifting:</b> able to occasionally lift up to 30lbs/14kg.</span></li><li><span><b>Pushing/Pulling:</b> able to push/pull items in office areas and on shop floor.</span></li><li><span><b>Sitting:</b> able to sit for extended periods of time at computer and in meetings.</span></li><li><span><b>Squatting/Kneeling:</b> able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.</span></li><li><span><b>Standing:</b> able to stand for extended periods of time delivering information.</span></li><li><span><b>Travel/Mobility</b>: able to travel overseas and domestically sometimes for extended periods of time and on short notice.</span></li><li><span><b>Walking:</b> able to walk through office and production areas, around flight line and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions</span></li></ul><p><span><b>Equal Opportunity:</b></span></p><br><br><p><span><i><b>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status</b></i></span></p><br><br><p><span><i>As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. </i></span></p><br><br><br><p><span><i>As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.</i></span></p><br><br><br><p><span><i>Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.</i></span></p><br><br><br><p><span><i>NOTE: Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.</i></span></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Digital &lt;JF-IM-DI&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong><span>What you'll build</span></strong></p><br> <br> <p><span>In this role, you design, develop, and apply advanced data science, statistical, and machine learning methods to solve complex, business-critical problems. Embedded directly within customer environments and fast-moving delivery teams, you translate strategic and operational challenges into rigorous analytical solutions at speed. You work closely with customers to deliver scalable, enterprise-grade outcomes that drive measurable business value. You are accountable for the quality, impact, and delivery of complex analytical initiatives — acting as a subject-matter expert, managing ambiguity, and ensuring data-driven solutions are robust, reliable, and aligned with business objectives.</span></p><br> <br> <p><span>In this role, you will:</span></p><br> <br> <ul> <li><span>Transform complex business challenges into data-driven intelligence by identifying high-value problems, framing them analytically, and engineering robust features and insights.</span> </li> <li><span>Design, develop, train, and implement mathematical models, algorithms, and machine learning solutions to solve complex business problems.</span> </li> <li><span>Apply advanced techniques across exploratory analysis, statistical modeling, experimentation, forecasting, segmentation, anomaly detection, causal analysis, and machine learning.</span> </li> <li><span>Integrate analytical and machine learning solutions into products, prototypes, or business processes, ensuring enterprise-grade scalability and robustness.</span> </li> <li><span>Define success metrics, quantify business impact, and translate analytical results into clear, actionable recommendations for decision-makers.</span> </li> <li><span>Lead or manage complex analytical workstreams or projects, including deliverables, milestones, risks, and escalations, as appropriate.</span> </li> <li><span>Communicate insights, trade-offs, and recommendations effectively to cross-functional teams and customer stakeholders, influencing decisions through evidence and expertise.</span> </li> <li><span>Work in an embedded, customer-facing setup, collaborating closely with customer teams to deeply understand their data, applications, and business context — co-developing impactful data and AI-driven solutions.</span></li> </ul> <br> <p><strong><span>What you bring:</span></strong></p><br> <br> <ul> <li><span>Expert-level proficiency in data science and machine learning, with strong command of Python and SQL, and the ability to design, validate, and optimize end-to-end analytical and ML solutions.</span> </li> <li><span>Hands-on expertise with Python and ML frameworks such as TensorFlow, PyTorch, Scikit-learn, and XGBoost.</span></li> <li><span>Deep applied knowledge of statistics and experimentation, including hypothesis testing, experimental design, causal inference, and uncertainty interpretation.</span> </li> <li><span>Proven experience applying a wide range of ML techniques — classification, forecasting, clustering, recommendation systems, anomaly detection — balancing accuracy, robustness, interpretability, and usability at scale.</span> </li> <li><span>Strong capability to translate ambiguous business questions into measurable analytical problems and connect model outputs to commercial, operational, or strategic decisions.</span></li> <li><span>Experience delivering production-ready analytics and ML systems on modern data platforms, with a strong focus on data quality, governance, and reusability.</span> </li> <li><span>Exposure to SAP data landscapes including SAP S/4HANA, SAP BW/4HANA, SAP HANA Cloud, and familiarity with SAP Business Technology Platform (BTP), AI Core, AI Launchpad, and SAP AI services.</span> </li> <li><span>Ability to operate effectively in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.</span> </li> <li><span>Advanced communication and collaboration skills, with the ability to influence senior stakeholders through clear data narratives and executive-ready insights.</span> </li> <li><span>You proactively leverage AI in everyday workflows, ensuring high-quality outputs through thoughtful context design and system integration.</span></li> </ul> <br> <br> <p><strong><span>Where you belong:</span></strong></p><br> <br> <p><span>You will be part of a growing AI and industry expert team dedicated to serving customers across the Americas, Europe, and Asia. We bring together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate and lead in their markets. We work closely with decision-makers, challenge assumptions with data, and give data scientists room to influence strategy — not just produce analysis. This is a place for people who enjoy building something meaningful. You will thrive here if you are intellectually curious, customer-centric, and energized by the opportunity to drive real-world outcomes in a fast-evolving AI landscape.</span></p><br> <br> <br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457081 &nbsp;| Work Area: Software-Design and Development &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Professional &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br>​</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Senior Presales Solutions Architect is responsible for leading the technical presales lifecycle for opportunities involving digital solutions, enterprise platforms, microservices, artificial intelligence, data, analytics, business intelligence and telecom solutions.<br> The role works closely with sales, delivery, product, architecture, finance, partners and customers to understand business needs, define suitable solution approaches, design robust technical architectures, prepare high-quality technical proposals, estimate implementation efforts and present proposed solutions to executive, business and technical stakeholders.<br> The position requires strong technical architecture capabilities, telecom industry knowledge, proposal development experience, commercial awareness, stakeholder management and customer presentation skills.<br> Key Responsibilities 1.<br> Opportunity Qualification and Presales Planning Review customer opportunities, RFPs, RFIs, tenders, statements of work and business requirements.<br> Assess opportunities from technical, delivery, resource, commercial and strategic perspectives.<br> Participate in Go/No-Go evaluations and provide clear technical recommendations.<br> Identify missing information, dependencies, risks, assumptions and clarification questions.<br> Develop presales response plans, technical workstreams, responsibilities and submission timelines.<br> Coordinate with sales, PMO, delivery, finance, legal, cybersecurity and external partners.<br> Evaluate whether each opportunity is aligned with the organization’s capabilities, technologies, resources and strategic direction.<br> Identify technical gaps and recommend suitable partners or subcontractors where required.<br> 2. Requirements Analysis and Solution Definition Conduct discovery sessions and workshops with customers and internal stakeholders.<br> Translate business requirements into functional and non-functional technical requirements.<br> Understand customer challenges, existing platforms, integration landscapes, data sources, operational processes and future objectives.<br> Define suitable use cases across digital solutions, microservices, AI, data, BI and telecom domains.<br> Prioritize use cases based on value, feasibility, cost, implementation complexity and expected outcomes.<br> Identify opportunities for automation, process improvement, intelligent services, analytics and customer experience enhancement.<br> Ensure requirements are clear, measurable, traceable and aligned with the proposed solution.<br> Prepare requirement-traceability and compliance matrices.<br> Validate requirements with business, technical, security and operational stakeholders.<br> 3. Digital Solution Architecture Design end-to-end digital solution architectures covering enterprise portals, web applications, mobile applications, content management, workflows, integration, data, security, infrastructure and operations.<br> Prepare high-level architecture, logical architecture, system-context diagrams, integration diagrams, deployment views and data-flow diagrams.<br> Recommend suitable technologies, frameworks, platforms and architectural patterns.<br> Ensure proposed solutions are scalable, secure, resilient, maintainable, observable and cost-effective.<br> Design solutions for cloud, on-premises, hybrid and sovereign deployment environments.<br> Define availability, performance, scalability, backup and disaster-recovery requirements.<br> Ensure technical designs comply with customer architecture standards, security policies and operational requirements.<br> Define reusable components and shared technical services.<br> 4. Microservices and Integration Architecture Design microservices-based architectures using domain-driven design, API-first principles and event-driven patterns.<br> Define service boundaries, APIs, integration contracts, data ownership and communication mechanisms.<br> Design synchronous and asynchronous integrations using REST APIs, API gateways, message brokers, event streaming and enterprise integration platforms.<br> Recommend suitable containerization and orchestration approaches using Docker, Kubernetes or equivalent technologies.<br> Define requirements for service discovery, centralized configuration, secrets management, monitoring, logging, tracing and fault tolerance.<br> Address scalability, availability, performance, security and disaster-recovery requirements.<br> Support the modernization of legacy applications and monolithic systems.<br> Recommend suitable CI/CD, DevSecOps and automated testing approaches.<br> Define API governance, versioning, security and lifecycle-management practices.<br> 5. Artificial Intelligence Solutions Identify and define practical AI and generative AI use cases based on customer requirements.<br> Design AI solution architectures covering machine learning, natural language processing, computer vision, forecasting, recommendation, classification and intelligent automation.<br> Define generative AI solutions using large language models, retrieval-augmented generation, embeddings, vector databases, knowledge bases, fine-tuning and AI agents.<br> Design AI integration approaches with customer systems, databases, APIs, documents and enterprise platforms.<br> Define data preparation, model training, evaluation, deployment, monitoring and continuous-improvement approaches.<br> Address AI governance, privacy, security, explainability, bias, hallucination control and human approval requirements.<br> Evaluate cloud-based, on-premises and hybrid AI deployment options.<br> Support AI demonstrations, pilots, prototypes and proof-of-concepts.<br> Estimate infrastructure, storage, compute and GPU requirements for AI workloads.<br> Define measurable AI success criteria, expected business value and operational outcomes.<br> 6. Data and Business Intelligence Solutions Design business intelligence, analytics, reporting and data-visualization solutions.<br> Define data integration and processing approaches using ETL, ELT, APIs, streaming and data pipelines.<br> Design conceptual architectures for data warehouses, data lakes, lakehouses, operational data stores and analytical platforms.<br> Identify data sources, data-quality requirements, metadata, master data and governance considerations.<br> Define dashboards, KPIs, executive reports, operational reports and self-service analytics capabilities.<br> Recommend suitable BI and analytics platforms based on customer requirements.<br> Work with business stakeholders to ensure KPIs and reports support measurable objectives.<br> Define requirements for data access, security, lineage, retention, classification and quality monitoring.<br> Support analytical use cases such as forecasting, segmentation, trend analysis and performance monitoring.<br> Ensure BI solutions provide accurate, timely and trusted information.<br> 7. Telecom Solution Experience Design and support solutions for telecom operators, service providers and communication organizations.<br> Understand telecom customer journeys, digital channels, customer care, billing, charging, order management, product catalogues, service fulfilment and service assurance.<br> Understand how customer-facing telecom systems integrate with network and operational platforms.<br> Support solution design across Business Support Systems and Operations Support Systems.<br> Understand common telecom domains, including: Customer relationship management Product and service catalogues Order management Billing and charging Payments and collections Customer self-service applications Service provisioning and activation Network and service inventory Fault and alarm management Performance monitoring Service assurance Field-service operations Design integrations between digital channels, customer platforms, billing systems, order-management systems and network-service platforms.<br> Understand telecom APIs, integration platforms and event-driven architecture.<br> Apply TM Forum concepts and Open APIs where relevant.<br> Support telecom use cases involving customer experience, loyalty, churn prediction, personalized recommendations, fraud detection, network analytics and intelligent customer care.<br> Understand telecom operational KPIs, service-quality indicators and customer-experience measurements.<br> Address telecom security, regulatory, data-residency and operational requirements.<br> Prepare architecture designs, technical proposals and demonstrations for telecom customers.<br> Communicate effectively with telecom business, enterprise architecture, IT, data, cybersecurity and network stakeholders.<br> 8. Technical Proposal Development Lead the preparation of complete technical proposals and tender responses.<br> Develop and review proposal sections including: Executive summary Understanding of customer requirements Proposed solution Solution architecture Scope of work Deliverables Implementation methodology Project phases and schedule Team structure and responsibilities Assumptions and dependencies Risks and mitigation actions Service-level requirements Security and compliance Support and maintenance Training and knowledge transfer Compliance matrices Bill of quantities Technical appendices Ensure proposals are accurate, consistent, persuasive, compliant and professionally presented.<br> Maintain traceability between customer requirements and the proposed solution.<br> Review contributions from internal teams, vendors, subcontractors and technology partners.<br> Ensure the final proposal clearly communicates business value, technical feasibility and competitive differentiation.<br> Manage technical proposal reviews and obtain the required internal approvals.<br> Ensure all technical commitments, deliverables and schedules are realistic and achievable.<br> Verify that proposed technologies and products are properly licensed, supported and available.<br> 9. Costing and Commercial Support Develop effort estimates for analysis, architecture, design, development, integration, testing, deployment, support and project management.<br> Prepare resource plans, role descriptions, competency requirements and estimated person-days.<br> Support the preparation of bills of quantities and technical costing assumptions.<br> Work with finance and sales to validate resource costs, infrastructure costs, licensing costs, partner costs, margins and contingencies.<br> Identify potential commercial risks, hidden costs and out-of-scope items.<br> Support fixed-price, time-and-material, managed-service, staff-augmentation and subscription-based proposals.<br> Ensure the proposed scope is commercially achievable and technically deliverable.<br> Validate partner and vendor quotations.<br> Recommend suitable contingency levels based on technical, delivery and dependency risks.<br> Clearly document pricing assumptions, exclusions and dependencies.<br> Support value engineering and cost-optimization activities without compromising the required quality.<br> 10. Customer Engagement and Presentations Present proposed solutions to customer executives, business stakeholders, architects, security teams and technical evaluators.<br> Lead technical clarification meetings, discovery workshops, demonstrations and solution walkthroughs.<br> Explain complex technical concepts in clear business language.<br> Respond to customer questions, concerns and objections confidently and accurately.<br> Demonstrate the business value, feasibility, scalability and differentiation of the proposed solution.<br> Build trusted relationships with customer technical and business stakeholders.<br> Support negotiations and technical discussions until contract award.<br> Participate in technical evaluation sessions and defend the proposed solution.<br> Prepare presentation materials, architecture visuals and technical demonstrations.<br> Support customer meetings related to scope, assumptions, dependencies and delivery approach.<br> 11. Proof-of-Concept and Demonstration Management Define the scope, success criteria, architecture, timeline and required resources for demonstrations and proof-of-concepts.<br> Coordinate with engineering, AI, data, DevOps, product and delivery teams.<br> Ensure demonstrations are aligned with customer priorities and evaluation criteria.<br> Document proof-of-concept results, limitations, dependencies and recommendations.<br> Convert successful proof-of-concepts into realistic implementation plans.<br> Ensure reusable demonstration assets are documented and maintained.<br> Define the required data, environments, integrations and access for each demonstration.<br> Manage customer expectations regarding proof-of-concept scope, limitations and outcomes.<br> Present proof-of-concept findings and recommendations to customer stakeholders.<br> 12. Partner and Vendor Management Engage technology vendors, cloud providers, product companies and implementation partners.<br> Request technical inputs, quotations, licensing details, architecture guidance and compliance documentation.<br> Evaluate partner capabilities, proposed resources, delivery models and technical solutions.<br> Ensure partner contributions align with the overall architecture and proposal.<br> Identify technical, delivery and commercial gaps in third-party proposals.<br> Maintain accountability for the completeness and quality of the final integrated solution.<br> Coordinate joint solution development and proposal preparation.<br> Validate that partner commitments, schedules and deliverables are clearly documented.<br> Escalate partner delays or quality issues that may affect proposal submission or delivery feasibility.<br> 13. Security, Governance and Compliance Ensure proposed solutions address security, privacy and regulatory requirements.<br> Define identity and access management, encryption, audit logging, data protection and API-security requirements.<br> Work with cybersecurity teams to address security controls and customer compliance requirements.<br> Consider applicable Saudi regulations, cybersecurity controls and data-hosting requirements.<br> Ensure AI and data solutions follow appropriate governance principles.<br> Identify security-related assumptions, risks and dependencies.<br> Support the completion of security and compliance questionnaires.<br> Ensure secure architecture principles are incorporated from the proposal stage.<br> Address data classification, residency, retention and sovereignty requirements.<br> 14. Presales-to-Delivery Handover Conduct a structured handover from presales to delivery after contract award.<br> Explain the agreed scope, assumptions, deliverables, architecture, schedule, risks, resource plan and contractual commitments.<br> Ensure delivery teams understand all technical and commercial boundaries.<br> Participate in project kickoff and early-stage architecture validation.<br> Support delivery teams in resolving significant gaps between the proposal and implementation requirements.<br> Document lessons learned and improvement actions for future opportunities.<br> Ensure all proposal documents, estimates and customer clarifications are transferred to the delivery team.<br> Maintain continuity between the proposed solution and the delivered solution.<br> Ensure changes identified after award are managed through the appropriate change-control process.<br> 15. Presales Assets and Continuous Improvement Develop reusable proposal templates, architecture patterns, solution accelerators, estimations and compliance responses.<br> Maintain a knowledge repository for technologies, products, telecom use cases and previous proposals.<br> Monitor market developments and emerging technologies related to digital solutions, microservices, AI, data, BI and telecom.<br> Share knowledge and best practices with presales, sales, architecture and delivery teams.<br> Support internal capability development and technical enablement.<br> Improve proposal quality, estimation accuracy and response efficiency.<br> Contribute to the organization’s service offerings and solution portfolio.<br> Maintain reusable architecture diagrams, case studies, references and demonstration materials.<br> Required Qualifications Bachelor’s degree in computer science, software engineering, information systems, data science, artificial intelligence or a related field.<br> A master’s degree is preferred.<br> Minimum of eight years of experience in software engineering, solution architecture, digital solutions, enterprise applications, AI, data or business intelligence.<br> Minimum of four years of experience in technical presales, solution consulting, enterprise architecture or proposal management.<br> Minimum of three years of experience working with telecom operators, telecom projects or telecom-related solutions.<br> Proven experience responding to enterprise, government and telecom RFPs, RFIs and tenders.<br> Demonstrated experience designing and presenting complex enterprise and telecom solutions.<br> Experience working with technology vendors, system integrators, implementation partners and multidisciplinary delivery teams.<br> Experience in customer-facing technical roles and executive-level presentations.<br> Required Technical Knowledge Digital Solutions Enterprise portals and web applications Mobile applications Content management systems Workflow and business-process management Customer-experience platforms Omnichannel solutions Identity and access management API and integration platforms Enterprise search and document management Microservices and Cloud-Native Architecture Microservices architecture Domain-driven design REST APIs and event-driven architecture API gateways and service mesh Kafka or similar event-streaming platforms Docker and Kubernetes CI/CD and DevSecOps Observability, logging, monitoring and tracing High availability and disaster recovery Cloud, on-premises and hybrid architectures Artificial Intelligence Machine learning and deep learning concepts Generative AI and large language models Retrieval-augmented generation Vector databases and embeddings AI agents and tool integration Natural language processing Computer vision Recommendation and forecasting Model deployment and monitoring Responsible AI and AI governance Data and Business Intelligence Data integration and ETL/ELT Data warehouses, data lakes and lakehouses Data modelling Data quality and governance Dashboards and data visualization KPIs and analytical reporting Power BI, Tableau, Qlik, Looker or equivalent platforms SQL and relational databases Big-data and streaming concepts Metadata, lineage and master-data management Telecom Telecom customer journeys and digital channels Business Support Systems and Operations Support Systems Customer relationship management Product and service catalogues Order management Billing and charging Service provisioning and activation Service and network inventory Service assurance and fault management Telecom APIs and integration platforms TM Forum concepts and Open APIs Telecom analytics and operational KPIs Customer-experience, loyalty and churn use cases Security and Compliance Application and API security Identity and access management Encryption and secrets management Secure software-development practices Data privacy and classification Cybersecurity requirements Auditability and compliance Saudi and regional regulatory requirements Required Presales Skills Strong technical proposal-writing skills.<br> Ability to interpret complex RFP and tender requirements.<br> Strong architecture and solution-design capabilities.<br> Ability to estimate effort, resources, infrastructure and licensing.<br> Strong presentation, demonstration and storytelling skills.<br> Ability to connect technical capabilities with measura</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Autopia is a managed B2B marketplace providing a platform that addresses supply, delivery, and credit inventory challenges in the automotive spare parts supply chain. This platform provides all reliable spare parts from key brands in one place, along with financial solutions that support customer growth and merchant inventory expansion.</p><p><br></p><p><strong>We Hire Builders</strong></p><p>We are looking for people who see themselves in decisions, not just tasks—and we are currently looking in Riyadh for a <strong>Category Analyst</strong> to take charge of commercial category analysis, review outputs from Autopia's automated pricing systems, and make final decisions based on market understanding.</p><p>You will work daily on pricing and distribution systems as well as Metabase dashboards to know at any moment where category prices stand relative to the market, which products (SKUs) are winning or losing demand due to price, and which flash offer should launch next.</p><p>This is a role where numbers translate directly into pricing decisions that impact Autopia's market competitiveness.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Continuously compare Autopia's category prices against market and competitor prices (OEM and aftermarket), maintaining updated reference prices for the active SKU base.</li><li>Analyze differences between cash and credit pricing as well as competitor credit terms, recommending price positions that win demand while protecting margins.</li><li>Create, price, and schedule flash offers for the category, ensuring they meet launch criteria (minimum margin, positioning relative to market index, credit price gap, supplier availability and lead time, and approval limits) prior to launch, and track performance post-launch.</li><li>Monitor out-of-stock products, missed price quotes, and canceled or unconverted orders to identify where price is the driver, and estimate recoverable demand volume.</li><li>Process price lists and supplier offers for the category, detecting errors and outliers, and feeding pricing systems with clean data.</li><li>Build periodic reports on pricing and promotional performance within the category.</li><li>Support expansion studies into new brands and assortment decisions with pricing and demand evidence.&nbsp;</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Supply Chain, Business Administration, Economics, Engineering, or a related field.</li><li>2 to 5 years of experience in pricing, category management, commercial analysis, or merchandising analytics.</li><li>Advanced proficiency in Excel and working knowledge of SQL (we work on Metabase/PostgreSQL, which is an essential tool).</li><li>Ability to translate analysis into a price or offer and defend it with numbers.</li><li>Fluency in Arabic and English to communicate with suppliers and the internal team.</li></ul><p><br></p><p><strong>Nice to Have</strong></p><ul><li>Knowledge of the OEM and aftermarket spare parts ecosystem, including part numbering and cross-referencing.</li><li>Experience in e-commerce, platforms, distribution, or the automotive spare parts sector.</li><li>Knowledge of Python.</li></ul><p><br></p><p><br></p>

<p class="ql-direction-rtl">We are looking for a full-stack developer with strong experience in operating and deploying cloud systems to work on an existing technical project and prepare it for an independent and professional operating environment, with a focus on stability, performance, and ease of testing before launch.</p><p><br></p><p class="ql-direction-rtl">Tasks and Responsibilities:</p><p><br></p><p class="ql-direction-rtl">Develop and maintain front-end and back-end interfaces as needed.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Prepare test and production environments.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Set up and connect Docker, PostgreSQL, CI/CD, Cloudflare, and SSL.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Manage deployment processes, updates, and rollbacks as needed.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Set up backups, monitoring, and alerts.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Optimize system performance and stability, and troubleshoot operational issues.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Review server configurations, database, and operating environment.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Ensure the system is ready for testing before launch.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Experience in ****, TypeScript, and React is preferred.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Previous experience in SaaS projects is a significant advantage.</p><ul><li><br></li></ul><p><br></p>

<p>Full Stack Developer — Backend Focus</p><p><br></p><p>Elham is looking for a full-time developer with strong backend skills and the ability to contribute to frontend development.</p><p><br></p><p>Work arrangement: Remote</p><p>Schedule: 8 hours per day, 6 days per week</p><p>Monthly salary: USD 700–800, depending on level</p><p><br></p><p>Responsibilities</p><p>• Build and maintain reliable APIs, design database models, and develop real-time updates.</p><p>• Contribute to frontend development using React, Next.js, and Tailwind CSS.</p><p>• Analyze problems, debug errors, write meaningful tests, and collaborate via Git and GitHub.</p><p>• Take ownership of delivery, communicate clearly, manage priorities, and commit to quality standards and deadlines.</p><p><br></p><p>Required Skills</p><p>• JavaScript and TypeScript.</p><p>• React, Next.js, and Tailwind CSS.</p><p>• NestJS and/or Express.js.</p><p>• Socket.IO for real-time communication and updates.</p><p>• PostgreSQL and Prisma ORM.</p><p>• Understanding of Clean Architecture and applying it appropriately to the project size.</p><p>• Git, GitHub, and collaborative coding.</p><p>• Docker and practical knowledge of CI/CD concepts.</p><p>• Strong analytical and debugging skills.</p><p>• Efficient use of AI tools such as Codex and Claude, with clear guidance, reviewing and testing outputs, and taking ownership of the final code.</p><p><br></p><p>API Documentation is Essential</p><p>Strong experience with OpenAPI using Swagger or Scalar is required, covering authentication where present, parameters, request and response schemas, status codes and errors, and usage examples, keeping documentation aligned with implementation.</p><p><br></p><p>Mandatory Technical Challenge to Apply</p><p>Complete the challenge and attach the code in ZIP format. A CV alone is not sufficient, and a GitHub link is optional and does not replace uploading the code.</p><p><br></p><p>Develop a mini fixed-slot appointment booking API using TypeScript with NestJS or Express, PostgreSQL, and Prisma. It includes listing available slots from seed data, creating and cancelling bookings, preventing double booking even when two concurrent requests arrive, and making the slot available again after cancellation. Include input validation, clear error handling, simple Socket.IO updates, OpenAPI documentation aligned with implementation, and tests for booking success, preventing concurrent conflicts, and slot availability after cancellation.</p><p><br></p><p>This is an independent recruitment exercise. It does not require a frontend, login, payment, cloud deployment, or CI/CD setup. Target duration is 2–3 hours; report actual time and any incomplete parts.</p><p><br></p><p>The ZIP contains code, Prisma files, migrations, seed, tests, README with instructions for running, testing, and accessing documentation, and .env.example without sensitive data. Exclude node_modules and secrets. Include a brief explanation of conflict prevention mechanisms, key decisions, potential improvements, and an AI-use disclosure: tools used and how output was reviewed and tested, or a statement that none were used.</p><p><br></p><p>AI use is permitted. You must understand the code and be able to explain it and perform a short modification during the interview.</p><p><br></p><p>Evaluation: 40% correct behavior and conflict prevention, 20% code quality and data design, 20% OpenAPI documentation accuracy, 15% tests and ease of running, 5% real-time updates. No points for unrequested extra features.</p><p><br></p><p>How to Apply</p><p>Review the full challenge specifications and submit your CV and mandatory code ZIP file through the recruitment portal:</p><p>https://careers.elham.net.sa/jobs/full-stack-backend</p><p><br></p><p>The application must be submitted via this link so the team can review your info and code together.</p><p><br></p><p>────────── ENGLISH ──────────</p><p><br></p><p>Full Stack Developer — Backend Focus</p><p><br></p><p>Elham is hiring a full-time developer with strong backend skills and the ability to contribute to frontend development.</p><p><br></p><p>Work arrangement: Remote</p><p>Schedule: 8 hours per day, 6 days per week</p><p>Monthly salary: USD 700–800, depending on level</p><p><br></p><p>WHAT YOU WILL DO</p><p>• Build and maintain reliable APIs, database models, and real-time features.</p><p>• Contribute to frontend features using React, Next.js, and Tailwind CSS.</p><p>• Diagnose issues, write meaningful tests, and collaborate through Git and GitHub.</p><p>• Take ownership of delivery, communicate clearly, manage priorities, and meet quality standards and deadlines.</p><p><br></p><p>REQUIRED SKILLS</p><p>• JavaScript and TypeScript.</p><p>• React, Next.js, and Tailwind CSS.</p><p>• NestJS and/or Express.js.</p><p>• Socket.IO for real-time communication and updates.</p><p>• PostgreSQL and Prisma ORM.</p><p>• Clean Architecture, applied appropriately to the size of the project.</p><p>• Git, GitHub, and collaborative development.</p><p>• Docker and practical knowledge of CI/CD concepts.</p><p>• Strong analytical and debugging skills.</p><p>• Ability to use AI tools such as Codex and Claude effectively: provide clear instructions, review and test their output, and take responsibility for the final code.</p><p><br></p><p>API DOCUMENTATION IS ESSENTIAL</p><p>You must have strong experience with OpenAPI using Swagger or Scalar. Documentation must cover authentication where applicable, parameters, request and response schemas, status codes, errors, and usage examples, and remain aligned with the implementation.</p><p><br></p><p>MANDATORY TECHNICAL CHALLENGE</p><p>To apply, complete the challenge and upload your code as a ZIP file. A CV alone is not sufficient, and an optional GitHub link does not replace the ZIP attachment.</p><p><br></p><p>Build a small fixed-slot appointment booking API using TypeScript, NestJS or Express, PostgreSQL, and Prisma. It must list available seeded slots, create and cancel bookings, prevent double booking even when requests arrive concurrently, and make a cancelled slot available again. Include input validation, clear errors, simple Socket.IO updates, accurate OpenAPI documentation, and tests for successful booking, concurrent booking conflicts, and availability after cancellation.</p><p><br></p><p>This is a standalone hiring exercise. No frontend, login, payments, cloud deployment, or CI/CD setup is required. The target duration is 2–3 hours; report your actual time and any incomplete parts.</p><p><br></p><p>Submit a ZIP containing the source code, Prisma schema and migrations, seed, tests, README with setup/testing/documentation instructions, and a non-sensitive .env.example. Exclude node_modules and secrets. Include a brief explanation of conflict prevention, key decisions, potential improvements, and your AI-use disclosure.</p><p><br></p><p>AI tools are allowed. You must understand your submission and be able to explain it and make a short modification during the interview.</p><p><br></p><p>Evaluation: 40% correct behavior and conflict prevention; 20% code quality and data design; 20% OpenAPI accuracy; 15% tests and ease of running; 5% real-time updates. Extra features do not earn additional points.</p><p><br></p><p>HOW TO APPLY</p><p>Read the full challenge specification and submit your CV and mandatory code ZIP through our careers portal:</p><p>https://careers.elham.net.sa/jobs/full-stack-backend</p><p><br></p><p>Applications must be submitted through this link so your code and application can be reviewed together.</p>

Responsibilities: Lead and develop backend architecture using Python and Django. Design and build AI solutions and integrate advanced AI models and APIs into existing systems. Develop and design RESTful APIs and scalable software architectures. Improve database performance, tackle technical challenges, and ensure system stability and speed. Guide team developers and perform code reviews to implement best practices. Requirements & experience: 5 to 7 years of hands-on web development experience with Python and Django. Deep background and hands-on applications in AI, integrating tools and models with systems. Proficiency in databases (e.g., PostgreSQL) and caching tools (e.g., Redis). Strong experience in software architecture thinking and building microservices. Proficiency with version control tools (Git) and deployment/run environments (CI/CD & Cloud Services). <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning and Evening</li><li>Welcomes people with disabilities (mild mobility impairment, hearing impairment - designed, hearing impairment - partial hearing loss, use of crutch, use of wheelchair, limb amputation, polio)</li></ul>

Responsibilities and duties: Leading and developing the backend architecture using Python and Django. Designing and building AI solutions and integrating advanced models (AI Models & APIs) into existing systems. Building and designing RESTful APIs and scalable software architectures. Improving database performance, addressing complex technical challenges, and ensuring system stability and speed. Guiding developers in the team and conducting code reviews to apply best practices. Requirements and experience: At least 5 to 7 years of hands-on web development experience using Python and Django. In-depth background and practical applications in AI and integrating its tools and models with systems. Proficiency in working with databases (such as PostgreSQL) and caching tools (such as Redis).Strong experience in software architecture thinking and building microservices. Proficiency in version control tools (Git) and deployment/run environments (CI/CD & Cloud Services). <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Welcomes people with special needs (mild mobility impairment, hearing impairment - designed, hearing impairment - hard of hearing, use of cane, use of wheelchair, limb amputation, polio)</li></ul>

.NET Development Team Leader. We are looking for a Software Development Team Leader with strong experience in Microsoft .NET technologies to lead the development team and oversee the design, development, integration, and maintenance of enterprise systems and applications.<br>Key Responsibilities: Lead and monitor the developer team and oversee the software development lifecycle. Develop and maintain applications using C#, ASP.NET, ASP.NET Core, and .NET. Review code and technical designs, ensure software quality, and adhere to best practices. Design and develop REST APIs and Web Services and integrate with external systems. Address complex technical issues, performance problems, databases, and production systems. Review and design databases and optimize SQL Server queries. Contribute to task planning, releases, and estimating development efforts. Support and mentor developers and elevate the team's technical level. Oversee deployment and update processes and address post-launch issues.<br>Requirements: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. 5–7 years of experience in software development, including at least two years in a team lead or Senior Developer role. Strong experience in C#, .NET, ASP.NET / ASP.NET Core, and SQL Server. Experience in REST APIs, Web Services, JSON/XML, and system integration. Good knowledge of OOP, Software Architecture, Git, and CI/CD. Knowledge of frontend technologies such as HTML, CSS, JavaScript, Bootstrap, and jQuery; experience with Angular or React is an added advantage. Strong skills in leadership, code review, problem-solving, and technical troubleshooting.<br>Preferred: Experience in enterprise systems such as HR, Workforce Management, Identity Management, Access Control, and handling critical systems and external integrations. Key Skills: Technical Leadership | C# | ASP.NET | .NET Core | SQL Server | REST APIs | System Integration | Application Architecture | Code Review | Troubleshooting | Team Management

<p>Job Title: Applications &amp; Portal Interfaces Engineer*</p><p><br></p><p>*Job Overview*</p><p><br></p><p>We are looking for an Applications and Portal Interfaces Engineer with at least 3 years of experience in supporting enterprise applications, web portals, and software integration services (Middleware), to join our IT team in a government/enterprise work environment. The ideal candidate possesses practical experience in Microsoft technologies, IIS servers, SQL Server databases, and Application Programming Interfaces (REST/SOAP APIs).</p><p><br></p><p>*Key Responsibilities*</p><p><br></p><p>- Supporting and maintaining enterprise portals and ensuring continuous operation for internal and external users.</p><p>- Managing and configuring Microsoft IIS servers.</p><p>- Participating in coordinating and supporting deployment activities for new releases in coordination with development teams.</p><p>- Receiving and handling Level 1 and Level 2 (L1/L2) technical support tickets and escalating complex cases when necessary.</p><p>- Supporting authentication services associated with Active Directory.</p><p>- Monitoring application performance and health using tools such as Zabbix and SolarWinds.</p><p>- Performing initial checks and minor performance tuning on SQL databases.</p><p>- Managing SSL certificates, tracking their validity, and renewing them.</p><p>- Assisting in analyzing and troubleshooting system integration errors via REST/SOAP APIs.</p><p>- Preparing initial Root Cause Analysis (RCA) reports under the supervision of senior engineers.</p><p>- Documenting operating procedures and daily technical procedures.</p><p>- Participating in routine preventive maintenance activities.</p><p>- Coordinating with service providers and external technical support when needed.</p><p><br></p><p>*Required Qualifications*</p><p><br></p><p>- Bachelor's degree in Software Engineering, Computer Science, or a related field.</p><p>- At least 3 years of practical experience in application or web portal support.</p><p>- Good knowledge of Microsoft IIS, Windows Server, and Linux basics.</p><p>- Practical knowledge of SQL Server (Oracle is an added plus).</p><p>- Basic understanding of REST/SOAP APIs, JSON, and XML.</p><p>- Familiarity with incident management tools such as ServiceNow or Jira.</p><p>- Knowledge of ITIL fundamentals in incident and change management.</p><p><br></p><p>*Preferred Technical Skills*</p><p><br></p><p>Application Support | Enterprise Portals | IIS | Windows Server | SQL Server | REST/SOAP APIs | Active Directory | SSL Certificates | Incident &amp; Change Management | PowerShell | Git | Azure DevOps</p>