وظائف تقنية المعلومات في السعودية

<h3><strong>About the IT Solutions Director Role</strong></h3><p>Jeddah Central Development Company (JCDC) is seeking an <strong>IT Solutions Director</strong> to join its team in Jeddah. This full-time role involves planning, directing, and overseeing the design, development, and implementation of various organizational information systems and software applications. The primary objective is to deliver effective solutions across all JCDC operations, including leading new solution offerings, upgrading existing business systems, and directing post-implementation optimization efforts.</p><h3><strong>IT Solutions Management Responsibilities</strong></h3><ul><li>Oversee development and implementation processes to ensure overall architecture and system integration align with JCDC’s needs.</li><li>Monitor IT project methodology and framework, including detailed project scope, user requirements, resource allocation, outsourcing strategy, cost schedules, risk management, and testing plans, to ensure projects are executed within quality, time, and approved costs, and as per IT Security &amp; Cybersecurity requirements.</li><li>Oversee the planning, implementation, and maintenance of Information Technology applications to meet operational requirements.</li><li>Identify potential integration needs with IT systems, applications, and databases of external stakeholders (*, developers) to ensure effective information flow.</li><li>Ensure that applications’ development, provisioning, and maintenance of appropriate technologies are aligned and consistent with business requirements and strategies.</li><li>Plan and ensure proper delivery of technology initiatives for enhancing existing ERP systems to meet organizational requirements.</li><li>Oversee technical evaluations of existing solutions and ensure priorities are assessed and defined to determine upgrade plans to enhance system performance.</li><li>Liaise with external contractors to design, develop, deploy, and configure necessary systems as per specifications and collected user requirements, monitoring their progress and compliance to plans.</li></ul><h3><strong>IT Solution Services and Strategic Alignment</strong></h3><ul><li>Oversee the establishment and maintenance of necessary IT procedures and policies, ensuring all systems are supported by documentation and manuals.</li><li>Lead the assessment of overall performance of IT solutions and support to recommend continuous improvement and meet the changing needs of JCDC.</li><li>Collaborate with Procurement, suppliers, and sub-contract service providers for the maintenance of IT solutions, ensuring regular schedules are adhered to and external technical support is available when needed.</li><li>Lead the effective provision of system access, application support, and live simulation/troubleshooting of IT applications to maintain uninterrupted operations.</li><li>Develop and direct the implementation of the department strategy, ensuring alignment with the divisional strategy, JCDC’s vision, mission, and corporate objectives.</li><li>Ensure that department strategy and related strategic plans are developed and implemented in accordance with the organization's vision and mission.</li><li>Provide subject matter expertise for the assigned domain and counsel JCDC leadership on related areas to facilitate the achievement of JCDC’s strategy and divisional strategies.</li></ul><h3><strong>Leadership and Operational Oversight</strong></h3><ul><li>Manage the effective achievement of assigned objectives through leadership of the section, including setting individual objectives, managing performance, and developing staff to maximize sectional performance.</li><li>Lead talent development initiatives for the assigned section, collaborating with technical/discipline experts and ensuring talent availability fits business requirements.</li><li>Oversee the consolidation and recommendation of the department budget, and monitor financial performance versus the budget to identify areas of unsatisfactory performance and capitalize on potential cost reduction or performance improvement opportunities.</li><li>Develop and lead the implementation of the department’s policies, systems, processes, procedures, and controls to fulfill relevant procedural/legislative requirements while consistently delivering quality, cost-effective service.</li><li>Lead change management through continuous improvement of department systems, processes, and practices, considering global standards and changes in the business environment.</li><li>Ensure that all sectional reports are prepared timely and accurately, meeting JCDC requirements, policies, and quality standards.</li></ul><h3><strong>Required Experience</strong></h3><p>Candidates for this role should possess <strong>12 years of relevant professional experience</strong> in IT solutions management and leadership.</p><h3><strong>Work Type and Location</strong></h3><p>This is a full-time position based in Jeddah.</p>

Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technology risks and control deficiencies, and provide practical recommendations to strengthen governance, security, resilience, and operational effectiveness. Assess compliance with applicable regulatory requirements, internal policies, and recognized industry frameworks and standards, including SAMA Cybersecurity Framework (CSF), SAMA BCM Framework, PCI DSS, ISO/IEC 27001, COBIT, NIST Cybersecurity Framework, SWIFT CSCF (where applicable), and other relevant technology risk and security standards. Conduct interviews and walkthroughs with business and technology stakeholders to obtain an understanding of IT processes, systems, applications, infrastructure, and associated controls. Prepare clear, concise, and evidence-based audit reports, working papers, and executive presentations that effectively communicate audit observations, risk implications, and actionable recommendations. Present audit findings and recommendations to senior management and facilitate discussions to obtain agreement on corrective action plans. Monitor and validate the implementation of agreed management actions through periodic follow-up reviews and provide independent assurance over the effectiveness of remediation activities, including validation of regulatory observations where required. Build and maintain effective working relationships with business units, technology teams, risk management, compliance, and external stakeholders while preserving audit independence and objectivity. Stay abreast of emerging technology risks, cybersecurity threats, evolving regulatory requirements, and changes to applicable auditing, governance, and security standards. Provide advisory and consulting services on technology initiatives, digital transformation projects, system implementations, and other ad hoc reviews, while maintaining the independence of the Internal Audit function. Contribute to the continuous enhancement of the Internal Audit methodology, including the adoption of data analytics, continuous auditing techniques, and technology-enabled audit tools. What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

<p>Leverage your abilities and join the dynamic team of a leading Saudi company providing cutting-edge services and solutions in IT Infrastructure, IT Security, Telecommunications, System Integration, and Digital Transformation. We are looking for an experienced L egal Specialist to provide internal legal support across commercial contracts, regulatory compliance, legal risk management, and corporate governance, while supporting the company's business growth and minimizing legal exposure. Work Model: Remotely Key Accountabilities Review, draft, and negotiate customer contracts, framework agreements, vendor agreements, distributor and reseller agreements, NDAs, partnership agreements, service and implementation contracts, and government procurement contracts. Review key contractual provisions including liability limitations, indemnities, payment terms, intellectual property, termination rights, exclusivity, and non-circumvention clauses. Assess legal risks related to project delivery, SLA obligations, penalties, liquidated damages, vendor pass-through obligations, and implementation requirements. Prepare written legal risk assessments for major and high-value contracts. Develop and maintain standard contract templates, clause libraries, and contract approval workflows. Ensure proper contract documentation, version control, approval, and archiving. Provide legal support to the CEO, CFO, and CTO in negotiations, dispute resolution, settlement agreements, and high-value commercial transactions. Advise management on commercial risk structuring and partner negotiations. Support compliance with Saudi Companies Law, Personal Data Protection Law (PDPL), National Cybersecurity Authority (NCA) requirements, government procurement regulations, and anti-corruption and anti-bribery regulations. Coordinate with external law firms on litigation, arbitration, regulatory matters, and other legal issues. Act as the internal point of contact for external legal counsel and manage legal matters before escalation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Law (LLB)</li><li>5 8 years of experience in commercial legal practice.</li><li>Experience in one or more of the following sectors is preferred: Information Technology, Telecommunications, System Integration, Consulting, or Technology Distribution.</li><li>Strong experience in commercial contracts, vendor and service agreements, contract drafting, contract negotiation, and corporate legal advisory.</li><li>Strong knowledge of Saudi Companies Law, PDPL, NCA requirements, and government procurement regulations.</li><li>Strong understanding of contract law, commercial agreements, liability structures, indemnity provisions, and intellectual property clauses.</li><li>Excellent analytical, negotiation, communication, and problem-solving skills.</li><li>Ability to communicate legal risks clearly to non-legal stakeholders, including senior management, Finance, Sales, and Technology teams.</li><li>Full professional proficiency in English Language.</li></ul>

<p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience). Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). Experience Requirements Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications: Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements: Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Jamf Pro, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p></p></section>

<h3 >About the IT Specialist Role</h3> <p >Delta Hotels and Resorts® is seeking a <strong >Full-time IT Specialist</strong> to join our team in Jiddah and Makkah, Saudi Arabia. This role is designed for individuals with <strong >0-1 years of experience</strong> who are prepared to support our hotel operations through effective IT management and user assistance.</p> <h3 >Role Overview</h3> <p >The IT Specialist is responsible for maintaining the integrity and functionality of the hotel's information technology systems and equipment. This includes providing essential technical support to end-users, managing network infrastructure, and ensuring the security of company assets and data. The specialist will adhere to all company policies and procedures, protect company assets, and address guest service needs related to technology, fostering positive working relationships with colleagues.</p> <h3 >Core Responsibilities</h3> <ul > <li >Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software, systems, internet access, hardware, and peripheral equipment.</li> <li >Refer major problems or defective products to external vendors or technicians as necessary.</li> <li >Respond to program error messages by identifying and correcting problems or terminating the program.</li> <li >Enter commands and activate controls on computer and peripheral equipment.</li> <li >Inspect, test, and diagnose computer equipment and systems.</li> <li >Maintain an accurate inventory of all technology devices.</li> <li >Maintain computer networks, support server system(s), and supporting software.</li> <li >Provide network communications support.</li> <li >Maintain and upgrade hardware, software, and website technical architecture related to hardware and telecommunication connectivity.</li> <li >Perform system backups.</li> <li >Provide end-user support.</li> <li >Manage user accounts, including setup, removal, and resetting passwords, to ensure confidentiality and proper use.</li> <li >Install, configure, and modify workstations.</li> <li >Modify workstations, including the setup of cables, desktop computers, laptops, docking stations, and printers.</li> <li >Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.</li> <li >Secure all backup tapes and computer/telephone rooms.</li> <li >Educate users regarding procedures for securing Personal Identifiable Information (PII).</li> <li >Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> <li >Perform other reasonable job duties as requested by supervisors.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >0-1 years of relevant experience</strong> in an IT support or specialist role. A foundational understanding of computer systems, networks, and user support principles is essential to effectively perform the duties outlined.</p> <h3 >About Delta Hotels and Resorts®</h3> <p >Delta Hotels and Resorts®, part of Marriott International, is dedicated to providing a seamless travel experience for modern frequent travelers. The brand focuses on delivering essential services while eliminating unnecessary complexities, ensuring guests can concentrate on what matters most. With a growing global presence in Canada, the United Kingdom, and the United States, and expanding across markets worldwide, Delta Hotels by Marriott maintains a warm, wise, and controlled approach to hospitality, offering purposeful service and attention to detail.</p> <h3 >Commitment to Equal Opportunity</h3> <p >Marriott International is an equal opportunity employer, committed to welcoming all individuals and providing access to opportunity. We actively cultivate an environment where the unique backgrounds of our associates are valued and celebrated, recognizing that our greatest strength comes from the rich blend of culture, talent, and experiences within our global team. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.</p>

<h3 >Role Overview</h3> <p >Jeddah Central Development Company is seeking an IT Services &amp; Operations Director to join their team in Jeddah. This full-time role involves overseeing and strategically aligning IT services, operations, data, service, and network management initiatives. The Director will be instrumental in driving operational excellence, enhancing data integrity, and supporting the organization’s technological growth and innovation plans.</p> <h3 >Strategic IT Leadership</h3> <ul > <li >Develop and direct the implementation of the department strategy, ensuring alignment with divisional strategy, JCDC’s vision, mission, and corporate objectives.</li> <li >Provide subject matter expertise for the assigned domain, offering counsel to JCDC leadership on related areas to facilitate strategic achievement.</li> <li >Manage the effective achievement of assigned objectives by leading the section, setting individual goals, managing performance, and developing staff.</li> <li >Lead talent development initiatives for the assigned section, collaborating with technical experts to ensure talent availability meets business requirements.</li> <li >Lead the management of change through continuous improvement of department systems, processes, and practices, considering global standards and business environment changes.</li> </ul> <h3 >Core IT Operations and Service Management</h3> <ul > <li >Drive the review and evaluation of existing IT Services &amp; Operations designs within JCDC, introducing relevant improvement initiatives.</li> <li >Lead the design and implementation of business continuity and disaster recovery plans for the Technology sector.</li> <li >Oversee the design and implementation of servers, virtualization, operating systems, database systems, storage, backup, and archiving systems.</li> <li >Manage the provision of third-level technical and IT support to employees, ensuring operational efficiency across the IT and Digital department.</li> <li >Lead the implementation of technological solutions to provide IT Services as a Service (IaaS).</li> <li >Design and oversee the maintenance of testing platforms that reflect the current live environment of critical systems.</li> <li >Lead the evaluation, design, and execution of testing tools and methodologies, including capacity management, database tuning, optimization, and periodic health checks.</li> <li >Monitor and manage data center infrastructure, ensuring high availability, performance, and reliability.</li> <li >Implement and maintain robust security measures within the data center, optimize energy usage, and conduct capacity planning.</li> <li >Lead departmental operations and partner with executive leadership to provide technical and business guidance.</li> <li >Review and monitor the quality of project deliverables, oversee service tracking, and ensure processes are adhered to.</li> <li >Develop measurements and reporting mechanisms to track progress and identify service process corrections.</li> <li >Oversee the Network Management department, ensuring network services are monitored, maintained, and operational in line with JCDC standards.</li> <li >Lead a team responsible for network design, connectivity, security analysis, implementation, and standards coordination.</li> <li >Verify effective execution of changes to infrastructure and platforms within agreed timeframes.</li> <li >Drive the writing of a network recovery plan.</li> </ul> <h3 >Financial Oversight and Governance</h3> <ul > <li >Oversee the consolidation and recommendation of the department budget, monitoring financial performance against the budget.</li> <li >Develop and lead the implementation of the department’s policies, systems, processes, procedures, and controls to ensure compliance and cost-effective service delivery.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in Information Technology, Computer Science, or a related field from a reputable university.</li> <li >Master’s degree preferred.</li> </ul> <h3 >Experience Requirements</h3> <ul > <li >A minimum of 12 years of experience in a similar field.</li> <li >At least 3 years of experience in a managerial role.</li> </ul>

<p>Own and operate the end-to-end Change Management process in alignment with ITIL best practices and organizational policy. Chair and facilitate the Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings, ensuring effective risk assessment and authorization of changes. Review, evaluate, and approve or reject Request for Change (RFC) submissions based on risk, impact, and resource availability. Maintain the Change Schedule (Forward Schedule of Change u2014 FSC) and coordinate change windows with operational teams. Assess the risk and business impact of proposed changes, ensuring appropriate mitigation strategies and rollback plans are in place. Identify conflicts, dependencies, and potential clashes between concurrent changes across infrastructure, applications, and services. Ensure changes align with organizational risk appetite and regulatory obligations. Communicate approved changes and their impact to all relevant stakeholders in a timely and clear manner. Act as the primary liaison between technical teams and business units during planned changes, upgrades, and service windows. Produce clear, concise Change Management reports and post-implementation reviews (PIRs) for leadership. Define, maintain, and continuously improve Change Management policies, processes, procedures, and templates. Ensure all change activities are properly documented, auditable, and compliant with governance and regulatory requirements. Identify and remediate unauthorized changes (change without authorization u2014 CWA) and enforce process adherence. Collaborate with Incident and Problem Management to identify change-related incidents and prevent recurrence. Administer and optimize the Change Management module within the ITSM platform (e.g., ServiceNow, Jira SM, BMC Remedy). Produce KPI dashboards, trend analysis, and SLA performance reports for senior management. Drive automation and adoption of pre-approved and standard change models to increase operational agility</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent experience). Minimum 4u20136 years of experience in IT Service Management, with at least 2 years in a dedicated Change Management role. ITIL Foundation certification (v3 or v4) mandatory; ITIL Change Management Practitioner or Managing Professional strongly preferred. Proven experience chairing CAB meetings and managing complex, high-risk change processes. Strong proficiency with ITSM tools such as ServiceNow, Jira Service Management, or BMC Remedy. Solid understanding of enterprise IT environments, including infrastructure, cloud, networking, and applications. Demonstrated ability to balance governance rigor with business agility in a fast-moving environment. Excellent communication, facilitation, and stakeholder management skills. ITIL 4 Managing Professional or Strategic Leader designation. Experience implementing Change Enablement in DevOps or CI/CD-driven environments. Familiarity with release management, deployment pipelines, and DevSecOps practices. Knowledge of regulatory frameworks such as ISO 20000, SOX, ISO 27001, or COBIT. Project Management certification (PMP, PRINCE2) is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Associate – Information Technology | MAF Retail | Head Office Retail<br><strong>ROLE SUMMARY</strong><br>Associate – Information Technology is responsible for providing the highest quality service with excellent customer care in receiving, prioritizing, documenting, and actively resolving requests from our clients in a timely manner. The role holder is also responsible for talking to users on the telephone working in a busy helpdesk environment.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Provide first level support to all business units on all IT related requests</li><li>Provide hotline support during non-office hours, holidays and weekends when required</li><li>Provides support for all IT products and services, which includes answering questions and troubleshooting problems</li><li>Coordinate, test and review request for changes identified by MAF Retail staff</li><li>Update tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job</li><li>Verify that suggested solutions effectively resolve the users' problems through verbal or email follow up</li><li>Support the implementation and action plans in order to increase productivity, performance and effectiveness of the operations</li><li>Report any action that might interfere with the proper functioning of the company</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Computer Science or equivalent</li><li>0-2 years of experience in an IT Department</li><li>Business communication and presentation skills</li><li>Highly organized with strong multitasking skills</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><br></p><p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b><u>PRINCIPAL DUTIES AND RESPONSBILITIES</u></b></p><ul><li>Ensure proper cable management, labelling, and compliance with industry and Air Products DT/IT standards.</li><li>Supervising installation, termination and testing *structured cabling* (Cat5e/Cat6/Cat6a, fiber optics) for data, voice, and CCTV systems.</li><li>Monitoring fiber Optic cable OTDR, fluke testing and documentation.</li><li>Layout of IT Room cabinets, mounting of Equipment and cable management with labeling and documentation.</li><li>Inspection and verification for the installation of communication cable that meets the project requirements.</li><li>Managing IT contractors, vendors, other external parties, coordinating for DT Infrastructure and support services.</li><li>Troubleshoot and repair damaged or faulty cabling, connectors, and network drops.</li><li>Assisting to DT Project team for installation and configuration of DMZ.</li><li>Performing site activities in compliance to the health and safety standards.</li><li>Receiving and executing the assigned task as per the Safety Work Permit requirements.</li><li>Development and approval of Job Safety Analysis/ Risk Assessment for assigned task.</li><li>Provide technical support for Microwave and/or Tetra tower installation and device management in collaboration with the external vendor.</li><li>Prepare, review, and maintain documentation for inspection test reports (ITR) and uploading to Aconex and OT.</li><li>Set up and manage temporary IT infrastructure, including network cabling, wireless access points, and VPN connections.</li><li>Provide local co-ordination for issue remediation &amp; deployments with other DIS teams located remotely. Primarily, but not restricted to network &amp; wireless services.</li><li>Provide local IT support, and maintain IT Standards including Safety for IT rooms within the incumbents of responsibility.</li><li>Provide information technology support for industrial control systems at site</li><li>Provide network hardware upgrades and installations for Maintain Viability work where Network Technical Support would not be performing this role.</li></ul><p>SKILLS</p><ul><li>Technically knowledgeable and driven to learn new things.</li><li>Must be highly motivated with good self-direction and initiative and work well in a remote team environment.</li><li>Good interpersonal and communication skills and ability to work with all levels of people in the organization.</li><li>Expected to work outside of normal business hours and weekends if required to provide technical support.&nbsp;</li><li>Strong problem solving and customer service skills.</li><li>Ability to assess and prioritize competing urgent issues.</li><li>Flexibility to respond and adapt to new, different, or changing situations, requirements, or priorities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>EDUCATION AND EXPERIENCE</p><ul><li>Degree in Information Systems or Computer Science, specialized training, certification, or equivalent work experience</li><li>Good written and spoken English language skills.</li><li>Proven work experience in desktop support or other IT infrastructure areas.</li><li>Good Knowledge of PC clients including:</li><li>Operating Systems (Microsoft)Windows 7 / Windows 10 – Required</li><li>Network Connectivity (TCP/IP, LAN/WAN) – Required</li><li>Remote Connectivity/SSL/VPN</li><li>Printing – Queue setup, NW troubleshooting, HP hardware knowledge Software distribution/SCCM - Basic knowledge required</li><li>MS Office Products, including Office/O365</li><li>Microsoft SCEP/Windows Firewall</li><li>Virtual desktop infrastructure and/or Citrix</li><li>Other desirable skills/knowledge:</li><li>Familiarity with Industrial Control System (ICS).</li><li>Knowledge of other IT infrastructure tools and services such as networks, servers, security and voice.</li><li>Ability to work with strategic vendors, outside support/service providers and 3rd party vendors.</li><li>Good understanding of ITIL processes used by Air Products (Incident, Change, Problem, etc.)</li><li><br></li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Manager – IT Strategy and Planning is responsible for developing, driving, and governing the Technology strategy, operating model, and strategic initiatives to ensure alignment with business objectives and organizational priorities.<br> The role leads strategic planning activities, portfolio governance, performance management, budgeting coordination, and transformation initiatives across the Technology function to support Qiddiya's long-term vision and operational excellence.<br> Key ResponsibilitiesTechnology Strategy &amp; Governance Develop and maintain the Technology strategy, roadmap, and strategic initiatives aligned with corporate objectives.<br> Support the definition and execution of the Technology operating model, governance framework, and organizational priorities.<br> Establish and monitor Technology performance indicators, strategic objectives, and key results (OKRs/KPIs).<br> Facilitate governance forums, steering committees, and executive-level reporting.<br> Strategic Planning &amp; Portfolio Management Lead the annual Technology strategic planning and workforce planning cycles.<br> Develop and maintain the Technology portfolio roadmap and investment priorities.<br> Coordinate cross-functional initiatives to ensure alignment with business requirements and strategic objectives.<br> Monitor portfolio performance, risks, dependencies, and resource allocation.<br> Budgeting &amp; Financial Planning Lead the Technology budgeting and forecasting processes in collaboration with Finance and business stakeholders.<br> Monitor budget utilization, investment planning, cost optimization initiatives, and financial performance.<br> Support business case development and investment justification for strategic technology initiatives.<br> Performance Management &amp; Reporting Develop executive dashboards, performance reports, and management presentations.<br> Track strategic initiatives, milestones, deliverables, risks, and benefits realization.<br> Prepare reports and presentations for executive leadership, governance boards, and stakeholders.<br> Analyze technology performance metrics and recommend improvement initiatives.<br> Transformation &amp; Continuous Improvement Lead strategic transformation programs and organizational improvement initiatives.<br> Identify opportunities to optimize technology processes, governance, and operating models.<br> Drive continuous improvement and operational excellence initiatives across the Technology function.<br> Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, or a related field.<br> Master's degree (MBA or equivalent) preferred.<br> Professional certifications such as PMP, ITIL, TOGAF, COBIT, or strategic management certifications are preferred.<br> Experience Minimum 8–10 years of experience in Technology Strategy, IT Planning, PMO, Management Consulting, or Technology Governance.<br> Experience in large-scale organizations, digital transformation programs, or complex enterprise environments.<br> Proven experience in strategic planning, portfolio management, budgeting, and executive reporting.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Project Manager – Digital & Technology | Reef Group<br>Position Title: Project Manager – Digital & Technology Location: Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking an experienced Project Manager – Digital & Technology to manage, plan, and execute digital transformation and technology projects, ensuring successful delivery within the approved scope, timeline, and budget. The role will coordinate with business departments, technology teams, and vendors while managing project risks and dependencies to ensure project objectives are achieved and support the company's direction toward automation, operational efficiency, and improved user experience.<br>Key Responsibilities Manage digital transformation and technology projects from requirements assessment through launch and final delivery. Develop project plans and define scope, objectives, deliverables, timelines, and required resources. Translate business requirements and strategic objectives into clear, measurable, and actionable execution plans. Coordinate with relevant departments to understand business needs and define project priorities and requirements. Prepare and monitor project schedules and ensure adherence to approved milestones and timelines. Monitor execution with Application, Infrastructure, Data, Cybersecurity, and Technical Support teams according to project requirements. Manage relationships with vendors and technology companies and monitor delivery, scope, and contractual commitments. Monitor project budgets and costs and control any variances or changes affecting the approved budget. Identify project risks, assess their impact, and develop and monitor mitigation plans. Manage change requests and assess their impact on scope, time, and cost before submitting them for approval. Monitor dependencies between projects, systems, and departments and ensure they are addressed in a timely manner. Lead regular project meetings and follow up on actions, decisions, responsibilities, and deadlines. Prepare periodic project status reports covering progress, challenges, risks, and key updates for relevant management. Ensure proper documentation of business requirements, decisions, approvals, changes, and deliverables throughout the project lifecycle. Coordinate with business and technology teams to conduct User Acceptance Testing (UAT) and follow up on issues before launch. Ensure readiness of launch, operational, training, and support plans before transitioning to the production environment. Monitor system or digital solution performance after launch and ensure issues are addressed during the stabilization period. Ensure projects comply with technology governance, cybersecurity, enterprise architecture, and approved policies. Measure project outcomes and benefits against predefined objectives and success indicators. Document project lessons learned and use them to improve future project management methodologies and practices. Other Responsibilities Perform any other duties or responsibilities assigned by the direct manager or their delegate. Required Qualifications Education Bachelor's degree in Project Management, Information Technology, or a related field. Required Competencies Knowledge of traditional and agile project management methodologies. Ability to manage project scope, time, cost, and quality. Strong project risk and dependency management skills. Strong requirements and change management skills. Good understanding of the Systems Development Life Cycle (SDLC). Required Training Professional Project Management (PMP). Agile Project Management. Scrum Methodology. Digital and Technology Project Management. Project Risk Management.<br>Why Join Us? This is an excellent opportunity to join a dynamic and fast-growing organization where you will play a key role in delivering digital transformation and technology initiatives. You will contribute to improving operational efficiency, supporting automation, enhancing user experience, and ensuring the successful delivery of strategic technology projects.

<p><br></p><p><b>The opportunity</b></p><p>We are looking for an experienced Manager with a strong consulting background and hands-on expertise in AI Governance, AI Risk Management, Responsible AI, AI Security, and Regulatory Compliance. This is an exceptional opportunity to work with executive leadership teams within major financial institutions and help shape the governance and security foundations of enterprise AI and Generative AI adoption.</p><p>The role requires a blend of governance, security, privacy, risk management, regulatory compliance, and stakeholder management capabilities. Applicants should be comfortable leading client engagements, managing teams, conducting assessments, and developing strategic governance frameworks.</p><p>Your key responsibilities</p><p>AI Governance &amp; Operating Model</p><p>Lead AI Governance assessments and maturity evaluations across enterprise AI and GenAI environments.</p><p>Design and implement AI Governance Frameworks, Operating Models, Policies, Standards, Procedures, and Guidelines.</p><p>Develop enterprise AI Governance strategies aligned with organizational objectives and regulatory requirements.</p><p>Establish AI Governance Committees, RACI models, and decision-making structures.</p><p>Create AI lifecycle governance processes covering ideation, development, validation, deployment, monitoring, and retirement.</p><p>AI Risk Management</p><p>Develop AI Risk Management Frameworks and methodologies.</p><p>Establish AI risk taxonomies, risk assessment methodologies, and AI control frameworks.</p><p>Conduct AI and GenAI risk assessments covering security, privacy, regulatory, operational, model, and third-party risks.</p><p>Develop AI risk registers, heatmaps, risk scoring frameworks, and remediation roadmaps.</p><p>Facilitate risk workshops and stakeholder interviews across business and technology teams</p><p>AI Security &amp; Threat Modeling</p><p>Perform AI security assessments for Generative AI, LLM, RAG, Agentic AI, and Cognitive Search solutions.</p><p>Conduct AI threat modeling exercises leveraging OWASP LLM Top 10, MITRE ATLAS, STRIDE, and other industry practices.</p><p>Assess AI-specific threats including prompt injection, indirect prompt injection, data leakage, model abuse, hallucinations, retrieval poisoning, and excessive agency.</p><p>Evaluate effectiveness of AI guardrails, content filtering, RBAC, DLP, monitoring, logging, and security controls.</p><p>Develop AI Security Blueprints and AI Security Control Frameworks.</p><p>AI and Cyber Regulatory Compliance</p><p>NIST AI RMF</p><p>ISO/IEC 42001</p><p>ISO 27001</p><p>NIST Cybersecurity Framework</p><p>GDPR</p><p>EU AI Act</p><p>PDPL</p><p>SAMA-related requirements</p><p>Regional AI governance requirements</p><p>Client Delivery and Leadership</p><p>Lead multiple consulting engagements and ensure timely delivery of high-quality outputs.</p><p>Develop executive-level reports, presentations, and board-ready materials.</p><p>Facilitate workshops with senior business, technology, risk, legal, compliance, privacy, and security stakeholders.</p><p>Manage engagement teams and mentor consultants and senior consultants.</p><p>Support business development activities including proposals, RFP responses, solutioning, and client presentations</p><p>Skills and attributes for success</p><p>Strong understanding of AI Governance, Responsible AI, AI Risk Management, and AI lifecycle governance.</p><p>Experience developing AI Governance frameworks, policies, standards, procedures, and operating models.</p><p>Strong understanding of AI use case inventory, AI risk classification, AI control frameworks, and AI oversight models.</p><p>Understanding of AI Security concepts including but not limited to: Prompt Injection, Indirect Prompt Injection, Data Leakage, Retrieval Poisoning, Model Abuse, Hallucination Risk, AI Supply Chain Risk, Agentic AI Risks</p><p>Experience performing security risk assessments, threat modeling, and control effectiveness reviews</p><p>Strong understanding of regulatory compliance and governance programs</p><p>Experience working within highly regulated sectors, particularly financial services and government.</p><p>Ability to communicate effectively with executive stakeholders and board-level audiences.</p><p>Strong consulting mindset with excellent presentation and stakeholder management skills.</p><p>Excellent written, verbal, and presentation skills.</p><p>To qualify for the role, you must have</p><p>A bachelor's or master s degree in information technology, cyber security, computer science, data science etc.</p><p>Excellent communication skills with a consulting mindset.</p><p>7-12 years of experience in cybersecurity, technology risk, IT risk, compliance, governance, resilience, or consulting services. Along with this 3-4 years of experience in AI Governance, AI Risk Management, AI Theat Modelling, etc.</p><p>Experience leading client-facing engagements and managing teams.</p><p>Excellent communication, workshop facilitation, and report-writing skills.</p><p>Experience interacting with senior leadership and executive stakeholders.</p><p>Ideally, you ll also have</p><p>ISO/IEC 42001 Lead Implementer or Lead Auditor</p><p>Industry-recognized certifications such as CISSP, CRISC, CISM ISO 27001 LA/LI</p><p>Experience working with AI Tools</p><p>Familiarity with cloud security, privacy, operational resilience, or third-party risk management programs</p><p>Experience supporting clients in highly regulated sectors such as financial services or government</p><p>Knowledge of regional frameworks and regulations within the Middle East</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's or master s degree in information technology, cyber security, computer science, data science etc.</p><p>Excellent communication skills with a consulting mindset.</p><p>7-12 years of experience in cybersecurity, technology risk, IT risk, compliance, governance, resilience, or consulting services. Along with this 3-4 years of experience in AI Governance, AI Risk Management, AI Theat Modelling, etc.</p><p>Experience leading client-facing engagements and managing teams.</p><p>Excellent communication, workshop facilitation, and report-writing skills.</p><p>Experience interacting with senior leadership and executive stakeholders.</p><p>Ideally, you ll also have</p><p>ISO/IEC 42001 Lead Implementer or Lead Auditor</p><p>Industry-recognized certifications such as CISSP, CRISC, CISM ISO 27001 LA/LI</p><p>Experience working with AI Tools</p><p>Familiarity with cloud security, privacy, operational resilience, or third-party risk management programs</p><p>Experience supporting clients in highly regulated sectors such as financial services or government</p><p>Knowledge of regional frameworks and regulations within the Middle East</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Smart Technology Solutions is a Saudi-based technology solutions provider delivering IT infrastructure, systems integration, and business technology services to public and private sector clients.<br> Working across the Information Technology and Services sector, the company supports organizations with reliable, practical technology environments that connect infrastructure, communications, and business operations.<br> This role offers the opportunity to contribute to the delivery of network and infrastructure projects that support essential client environments.<br> You will work across implementation and integration activities, partnering with project stakeholders to help ensure systems are configured effectively, installed to plan, and handed over with the right technical documentation in place.<br> Responsibilities Implement and configure network infrastructure, including switches, wireless access points, VOIP, CCTV, access control and related systems.<br> Perform network configuration including VLANs, IP addressing, routing, switching, and basic firewall configurations.<br> Participate in site surveys and review project requirements, drawings, and BOQs.<br> Supervise and coordinate installation activities with vendors, contractors, and other project teams.<br> Troubleshoot network and infrastructure issues during project implementation.<br> Support the implementation and integration of systems such as CCTV, Access Control, IP Telephony, Wi-Fi, Meeting Room &amp; AV Solutions, Digital Signage, and other ELV / ICT systems.<br> Perform testing, commissioning, snagging, and project handover activities.<br> Prepare and maintain technical documentation, including network diagrams, IP/VLAN plans, configurations, and As-Built documentation.<br> A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.<br> Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.<br> Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.<br> A space for every personality: Love socializing?<br> You’ll thrive in our lively environment where conversation and connection are key.<br> Prefer quiet focus?<br> We’ve got dedicated Focus Rooms perfect for deep work.<br> Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.<br> Bachelor’s degree in Communication Engineering, Computer Engineering, Electronics Engineering, or a related field.<br> 0–2 years of experience in Network / IT Infrastructure Projects.<br> Strong knowledge of VLANs, Switching and basic Routing, with familiarity with TCP/IP and Subnetting preferred.<br> Hands-on experience with managed Layer 2 / Layer 3 switches.<br> Good understanding of Wi-Fi networks, PoE, Fiber Optics, SFPs, and structured cabling.<br> Basic knowledge of Firewalls, NAT, and VPN technologies.<br> Ability to read network diagrams, technical drawings, and project documentation.<br> Good communication skills and ability to coordinate with clients, vendors, consultants, and internal teams.<br> Eligible to work in Saudi Arabia.<br> Preferred Qualifications Experience with networking platforms such as Cisco, Aruba, Fortinet, Huawei, HPE, or equivalent is preferred.<br> CCNA or equivalent networking knowledge is highly preferred.<br> Vendor certifications such as Cisco, Aruba, Fortinet, or Huawei are considered a plus.<br> Previous experience with ELV / ICT system integration is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Governance & Procedures Supervisor | Reef Group<br>Position Title: Governance & Procedures Supervisor Location: Riyadh, Saudi Arabia Employment Type: Full-Time<br>About the Role We are looking for an experienced Governance & Procedures Supervisor to oversee the organization and development of governance practices and business procedures within the Digital Transformation Department. The role will focus on documenting and updating policies and procedures, standardizing workflows and templates, monitoring compliance with approved controls and standards, and identifying opportunities to improve operational efficiency and quality.<br>Key Responsibilities Supervise the documentation and continuous updating of policies, procedures, and business process templates within the Digital Transformation Department. Review existing processes and identify opportunities for improvement, simplification, and increased efficiency. Monitor the implementation of governance mechanisms across digital projects, initiatives, and daily operations. Develop and update procedure manuals, workflows, and standardized templates in coordination with relevant teams. Ensure clear roles, responsibilities, authorities, and approval processes across digital transformation activities and projects. Monitor compliance with approved procedures and raise observations and recommendations to the direct manager. Coordinate with project teams, digital products, systems, technical support, and information security teams to ensure procedures are aligned with business requirements. Support the development of authority matrices, approval processes, and escalation paths. Review requests, reports, meeting minutes, and follow-up records to ensure consistency and quality of outputs. Prepare periodic reports covering compliance levels, observations, improvement opportunities, and corrective actions. Follow up on approved corrective and improvement actions and ensure timely closure. Support digital project governance by monitoring required documentation, meeting minutes, risk registers, and change requests. Coordinate with other departments on shared processes and activities related to digital transformation. Monitor internal regulatory and organizational requirements that may impact digital transformation procedures. Support the development of a governance and compliance culture through awareness and guidance. Maintain and organize policies, procedures, templates, and governance records for easy reference. Support the direct manager in developing KPIs to measure compliance and process efficiency.<br>Other Responsibilities Perform any other duties or responsibilities assigned by the direct manager or their delegate within the scope of the role. Required Qualifications Bachelor's degree in Information Systems, Information Technology, or a related field. Experience3–5 years of relevant experience in governance, procedures, process improvement, digital transformation, or a related field. Experience in developing and documenting policies, procedures, workflows, and process documentation. Experience working with technology or digital transformation teams is preferred. Required Competencies Good understanding of governance principles, process documentation, and business process improvement. Ability to develop policies, procedures, workflows, templates, and process guidelines. Strong analytical, follow-up, and problem-solving skills. Ability to coordinate effectively with technical teams, business functions, and stakeholders. Strong documentation, reporting, and organizational skills. Ability to monitor compliance and follow up on corrective actions. Strong attention to detail and ability to manage multiple priorities. Training Areas Digital Transformation Governance and Operational Procedures. Business Process Documentation and Improvement. Quality Management and Continuous Improvement. Project Management, Risk Management, and Change Requests. Compliance Reporting and KPI Development. Languages Arabic English Key Performance Indicators (KPIs) Percentage of policies and procedures updated and documented according to the approved plan. Compliance rate with approved procedures and standardized templates. Percentage of observations and corrective actions closed within the agreed timeline. Quality level of procedure manuals, workflows, and standardized templates. Satisfaction level of Digital Transformation teams with the clarity of procedures and governance support.<br>When You Join UsWhen you join Reef Group, you will be part of a growing team focused on strengthening governance and improving processes within the Digital Transformation Department. You will have the opportunity to contribute to building a more organized, efficient, and consistent working environment while supporting the successful delivery of digital initiatives.

<p>Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.</p><p>Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards.</p><p>Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technology risks and control deficiencies, and provide practical recommendations to strengthen governance, security, resilience, and operational effectiveness. Assess compliance with applicable regulatory requirements, internal policies, and recognized industry frameworks and standards, including SAMA Cybersecurity Framework (CSF), SAMA BCM Framework, PCI DSS, ISO/IEC 27001, COBIT, NIST Cybersecurity Framework, SWIFT CSCF (where applicable), and other relevant technology risk and security standards. Conduct interviews and walkthroughs with business and technology stakeholders to obtain an understanding of IT processes, systems, applications, infrastructure, and associated controls. Prepare clear, concise, and evidence-based audit reports, working papers, and executive presentations that effectively communicate audit observations, risk implications, and actionable recommendations. Present audit findings and recommendations to senior management and facilitate discussions to obtain agreement on corrective action plans. Monitor and validate the implementation of agreed management actions through periodic follow-up reviews and provide independent assurance over the effectiveness of remediation activities, including validation of regulatory observations where required. Build and maintain effective working relationships with business units, technology teams, risk management, compliance, and external stakeholders while preserving audit independence and objectivity. Stay abreast of emerging technology risks, cybersecurity threats, evolving regulatory requirements, and changes to applicable auditing, governance, and security standards. Provide advisory and consulting services on technology initiatives, digital transformation projects, system implementations, and other ad hoc reviews, while maintaining the independence of the Internal Audit function. Contribute to the continuous enhancement of the Internal Audit methodology, including the adoption of data analytics, continuous auditing techniques, and technology-enabled audit tools.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes.</li><li>Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures.</li><li>Evaluate the design and operating effectiveness of IT controls, identify technology risks and control deficiencies, and provide practical recommendations to strengthen governance, security, resilience, and operational effectiveness.</li><li>Assess compliance with applicable regulatory requirements, internal policies, and recognized industry frameworks and standards, including SAMA Cybersecurity Framework (CSF), SAMA BCM Framework, PCI DSS, ISO/IEC 27001, COBIT, NIST Cybersecurity Framework, SWIFT CSCF (where applicable), and other relevant technology risk and security standards.</li><li>Conduct interviews and walkthroughs with business and technology stakeholders to obtain an understanding of IT processes, systems, applications, infrastructure, and associated controls.</li><li>Prepare clear, concise, and evidence-based audit reports, working papers, and executive presentations that effectively communicate audit observations, risk implications, and actionable recommendations.</li><li>Present audit findings and recommendations to senior management and facilitate discussions to obtain agreement on corrective action plans.</li><li>Monitor and validate the implementation of agreed management actions through periodic follow-up reviews and provide independent assurance over the effectiveness of remediation activities, including validation of regulatory observations where required.</li><li>Build and maintain effective working relationships with business units, technology teams, risk management, compliance, and external stakeholders while preserving audit independence and objectivity.</li><li>Stay abreast of emerging technology risks, cybersecurity threats, evolving regulatory requirements, and changes to applicable auditing, governance, and security standards.</li><li>Provide advisory and consulting services on technology initiatives, digital transformation projects, system implementations, and other ad hoc reviews, while maintaining the independence of the Internal Audit function.</li><li>Contribute to the continuous enhancement of the Internal Audit methodology, including the adoption of data analytics, continuous auditing techniques, and technology-enabled audit tools.</li></ul>