وظائف تقنية المعلومات في السعودية

Position Overview We are looking for a motivated IT Field Support Engineer to join our IT team. The ideal candidate enjoys solving technical issues and providing exceptional end-user support. In this role, you will be responsible for supporting desktops, laptops, printers, and enterprise applications, while troubleshooting hardware, software, and network-related issues to ensure timely resolution and a seamless user experience. Responsibilities Provide first-line technical support for desktops, laptops, printers, and other end-user devices. Troubleshoot and resolve hardware, software, operating system, and basic network issues. Support enterprise applications and assist users with application-related incidents. Log, track, and manage incidents and service requests through the organization's ITSM tool. Escalate complex technical issues to appropriate support teams when required. Install, configure, and maintain IT hardware and software. Ensure timely resolution of support requests while meeting defined service levels. Maintain accurate documentation of incidents, resolutions, and support activities. Deliver professional, customer-focused technical support to end users. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.2–3 years of experience in IT support, desktop support, or field support. Strong knowledge of Windows operating systems, desktop and laptop troubleshooting. Experience supporting printers, enterprise applications, and basic networking concepts. Familiarity with ITSM/service desk tools for incident and request management. Excellent troubleshooting, problem-solving, and communication skills. Ability to prioritize tasks and work independently in a fast-paced environment. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Saudi Nationals are encouraged to apply

JOB TITLEAssociate – Information Technology | MAF Retail | Head Office Retail<br>ROLE SUMMARYAssociate – Information Technology is responsible for providing the highest quality service with excellent customer care in receiving, prioritizing, documenting, and actively resolving requests from our clients in a timely manner. The role holder is also responsible for talking to users on the telephone working in a busy helpdesk environment.<br>ROLE PROFILEProvide first level support to all business units on all IT related requests Provide hotline support during non-office hours, holidays and weekends when required Provides support for all IT products and services, which includes answering questions and troubleshooting problems Coordinate, test and review request for changes identified by MAF Retail staff Update tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job Verify that suggested solutions effectively resolve the users' problems through verbal or email follow up Support the implementation and action plans in order to increase productivity, performance and effectiveness of the operations Report any action that might interfere with the proper functioning of the company<br>REQUIREMENTSBachelor’s Degree in Computer Science or equivalent0-2 years of experience in an IT Department Business communication and presentation skills Highly organized with strong multitasking skills<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Job Description (JD) – Program Manager (IT) We are supporting our client by providing qualified CVs for the position of Program Manager within the IT Department, based on the following requirements:Requirements:Experience: 2 to 9 years of relevant experience in Program Management, Project Management, or IT-related roles. Education: Bachelor’s degree in one of the following fields:Computer Science Information Technology Computer Engineering Software Engineering Information Systems Or any related discipline. Academic Requirement: Minimum cumulative GPA of 3.75 or above. Preferred Skills & Qualifications:Experience in managing IT programs and coordinating multiple projects. Strong understanding of IT processes, technology solutions, and project delivery methodologies. Ability to manage stakeholders, track project progress, and ensure successful program execution. Strong communication, planning, and problem-solving skills. Position Title: Program Manager Department: IT Department Experience Level: Mid-Level (2–9 Years)

About the Company<br><br>Plexus Aviation is a forward-thinking company dedicated to enhancing aviation infrastructure and operations through innovative technologies. We are committed to providing efficient and reliable solutions that drive the aviation industry forward. Our team values collaboration, excellence, and adaptability, creating a dynamic workplace geared toward growth and innovation. Plexus Aviation continues to expand its reach by combining industry expertise with cutting-edge technological advances.<br><br>About the Role<br><br>This is a full-time, on-site role for an IT Specialist based in Jeddah. The IT Specialist will monitor, maintain, and enhance IT systems and networks to ensure seamless business operations. Responsibilities include installing and configuring network hardware/software, troubleshooting technical issues, managing network security, and providing prompt IT support to team members. The role requires diligent documentation of IT issues and adherence to cybersecurity policies to ensure system efficiency and confidentiality.<br><br>Responsibilities<br><br>Installing and configuring network hardware/software Troubleshooting technical issues Managing network security Providing prompt IT support to team members Diligent documentation of IT issues Adherence to cybersecurity policies to ensure system efficiency and confidentiality<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field Professional certifications such as Comp TIA Network+, CCNA, or equivalent are a plus Prior experience in the aviation or transportation industry is an advantage<br><br>Required Skills<br><br>Strong skills in Network Administration and Network Security Proficiency in Information Technology and Troubleshooting Customer Service capabilities, ensuring effective communication and issue resolution Knowledge of cybersecurity practices and ability to implement security protocols Practical knowledge of maintaining IT hardware, software systems, and cloud-based services Ability to work effectively in on-site team settings, ensuring coordination and collaboration<br><br>Preferred Skills<br><br>Prior experience in the aviation or transportation industry is an advantage<br><br>Pay range and compensation package<br><br>Full Time<br><br>Equal Opportunity Statement<br><br>Plexus Aviation is committed to diversity and inclusivity in the workplace.

Provide technical support to employees by assisting with hardware, software, and IT-related issues. The intern will support daily IT operations while gaining practical experience through the Tamheer Program. Key Responsibilities Provide first-level IT support to users. Assist with hardware and software installation and configuration. Support user account setup and access requests. Maintain IT inventory and equipment records. Assist with system updates and routine maintenance. Perform other tasks assigned by the supervisor. Qualifications Saudi Nationality. Eligible for the Tamheer Program through HRDF. Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field. Skills Basic knowledge of computer hardware, software, and networking. Familiarity with Microsoft Windows and Microsoft Office. Good problem-solving and communication skills. Willingness to learn and work in a team.

Digital Governance Specialist Positions Available: 3Job Summary We are seeking a Digital Governance Specialist to support the development and implementation of digital governance frameworks, policies, standards, and compliance practices. The successful candidate will contribute to strengthening governance processes, ensuring regulatory compliance, and supporting effective digital transformation initiatives. Key Responsibilities Support the implementation of digital governance frameworks. Develop and maintain digital governance policies and procedures. Monitor compliance with governance standards and regulations. Participate in governance assessments and maturity evaluations. Support risk identification and governance reporting. Collaborate with business and technical teams to improve governance practices. Prepare governance documentation, reports, and dashboards. Support continuous improvement initiatives. Job Requirements Education Bachelor's degree in information technology, Information Systems, Computer Science, Business Administration, or a related field. Experience2–4 years of experience in Digital Governance, IT Governance, Digital Transformation, Enterprise Governance, Risk Management, Compliance, or related fields.

About the Role<br>Catchers is hiring an Information Technology Lead (IT Lead) to own web, CRM, and systems management across the agency, driving automation, integration, and continuous improvement of our digital ecosystem.<br>Qualifications Strong experience in Web, CRM, and System Management Hands-on experience with Airtable, automation tools, and system integrations Experience with data security and privacy compliance, including access permissions, backups, and breach protocols Experience managing vendor relationships and third-party tech contracts (hosting, software licenses, agencies) AI-aware and automation-driven mindset with curiosity for emerging technologies Highly tech-savvy, adaptable, and execution-focused Strong problem-solving, organizational, and communication skills, including explaining technical issues to non-technical stakeholders8–10 years of hands-on experience in Web, CRM, and System management, with early exposure to modern technologies and continuous evolution alongside AI, automation, and digital platforms<br>Responsibilities:Maintain and optimize the company website Manage CRM systems and oversee integrations Structure and automate workflows using Airtable Oversee IT operations, system performance, and data integrity Support business teams with reliable, scalable technology solutions Drive continuous improvement across the company’s digital ecosystem<br>Requirements Fluent in Arabic and English Immediate availability preferred

A leading organization is seeking an experienced Director of Security Technologies to lead the operation, development, and continuous improvement of network and application security technologies. The role will oversee cybersecurity controls, security infrastructure, operational security requests, vulnerability management, threat mitigation, and the performance of the Security Technologies function.<br>Key Responsibilities• Lead the operation and enhancement of network and application security technologies.• Oversee firewall policies, port access requests, device isolation, and website and email security controls.• Ensure security systems, signatures, configurations, and technologies are continuously updated and optimized.• Oversee web application security controls and resolve network and application access issues.• Evaluate, test, approve, and implement new security technologies and cybersecurity controls.• Lead vulnerability management activities and ensure identified security risks are effectively addressed.• Oversee root cause analysis for security incidents and ensure compliance with cybersecurity policies and controls.• Develop security policies, processes, procedures, tools, and operating models.• Establish departmental objectives, performance measures, and key performance indicators.• Manage departmental operations, workforce requirements, annual budget planning, and strategic priorities.• Lead, develop, and evaluate team members through objective setting, performance feedback, and professional development.<br>Qualifications and Experience• Bachelor’s degree in Cybersecurity, Information Technology, Network Engineering, or a related field.• Minimum of 7 years of relevant experience, including leadership or managerial experience.• Strong experience in network security, firewalls, web application security, vulnerability management, and security operations.• Proven ability to lead technical teams and manage complex cybersecurity environments.• Professional certifications such as CISSP, CISM, CEH, CCNP Security, or equivalent are preferred.

Position Overview We are looking for a motivated Service Desk Agent to join our IT support team. The ideal candidate will provide first-level technical support to end-users, troubleshoot IT-related issues, and ensure timely resolution of incidents and service requests while delivering an excellent customer support experience.<br>Responsibilities Provide first-line technical support for hardware, software, network, and application-related issues. Log, categorize, prioritize, and resolve incidents and service requests in accordance with established SLAs. Diagnose and troubleshoot common IT issues using remote support tools and standard troubleshooting procedures. Escalate complex or unresolved issues to the appropriate Level 2 or specialized support teams. Maintain accurate documentation of incidents, resolutions, and user interactions within the service management system. Communicate effectively with end-users by providing timely updates and ensuring a high level of customer satisfaction. Assist with user account management, password resets, and basic system administration tasks. Contribute to the knowledge base by documenting recurring issues and solutions.<br>Requirements2–3 years of experience in an IT Service Desk, Help Desk, or Technical Support role. Bachelor's degree in Computer Science, Information Technology, or a related field. Strong knowledge of Windows operating systems, Microsoft Office 365, and common desktop applications. Basic understanding of networking concepts, Active Directory, and IT support best practices. Familiarity with ITSM tools such as Service Now, Jira Service Management, or similar ticketing systems is an advantage. Excellent troubleshooting, communication, and customer service skills. Ability to prioritize tasks, work under pressure, and manage multiple support requests simultaneously. ITIL Foundation certification is a plus. Saudi Nationals are encouraged to apply

Company Description Darb is one of the leading developers and operators of fuel stations and road service centers across Saudi Arabia, shaping the daily customer experience and supporting the growth of road services. Officially accredited and qualified by the Ministry of Energy, Darb manages and operates fuel stations and service centers, offering investors and growth partners the opportunity to join a rapidly expanding network aligned with Saudi Vision 2030. From the heart of the Kingdom and along its main roads, Darb is committed to turning every station into a destination that offers comfort for travelers, opportunity for partners, and value for the nation. The company focuses on high service standards, strong partnerships, and continuous improvement in customer experience.<br>Key Responsibilities Develop and implement the IT strategy and roadmap in alignment with business objectives. Manage IT infrastructure, including networks, servers, end-user devices, and enterprise systems. Oversee cybersecurity, data protection, backup, and disaster recovery. Lead the IT team, assign responsibilities, and drive performance and professional development. Ensure IT service continuity and effective resolution of technical issues. Manage technology vendors, contracts, and Service Level Agreements (SLAs). Prepare and manage the IT budget while monitoring costs. Evaluate new technologies and lead digital transformation initiatives. Establish IT policies, procedures, and technology standards. Manage software licenses, hardware, and IT assets. Ensure compliance with applicable information security and data protection regulations and standards. Provide regular reports to senior management on IT performance, risks, and projects. Advise senior management on technology strategy and digital transformation decisions.<br>Qualifications Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.7+ years of experience in IT management, including supervisory or managerial experience. Strong knowledge of network and systems administration, databases, and cybersecurity. Experience managing projects, budgets, and technology vendors. Strong leadership, team management, and problem-solving skills. Professional IT certifications are preferred.

Job Summary The IT Deskside / Field Support Lead is responsible for leading the deskside support function by providing technical support to end users, managing a team of support engineers, and ensuring the effective installation, maintenance, troubleshooting, and support of IT hardware, software, and related infrastructure. The role also ensures timely incident resolution, accurate documentation, asset management, and adherence to established service levels.<br>Key Responsibilities Technical Support & Troubleshooting Diagnose and resolve hardware, software, and basic network connectivity issues. Provide technical support for laptops, desktops, printers, i Phones, mac OS, Windows operating systems, peripherals, and related end-user devices. Team Leadership Lead, supervise, and manage a team of five (5) IT support resources. Coordinate daily support activities to ensure efficient service delivery. Hardware & Software Deployment Install, configure, and deploy computer systems and software applications. Ensure proper integration of new systems within the existing IT environment. Maintenance & Repair Perform routine maintenance of IT equipment. Identify hardware issues and carry out necessary repairs or replacements to minimize downtime. End-User Support Provide technical assistance, guidance, and user support for hardware and software-related issues. Deliver clear instructions to end users to ensure effective use of IT systems and devices. Documentation Maintain accurate documentation of support activities, including incident details, troubleshooting performed, and resolutions provided. Incident & Ticket Management Manage and prioritize support requests through the organization's ticketing system. Ensure incidents are updated and resolved within established Service Level Agreements (SLAs). Issue Escalation Identify complex technical issues requiring advanced expertise. Escalate infrastructure-related or high-impact incidents to the appropriate higher-level support teams. IT Asset & Inventory Management Maintain accurate records of IT assets, including hardware inventory and software licenses.<br>Requirements:Bachelor's degree in Information Technology (IT) or a related field Minimum 10+ years of experience in IT Deskside / Field Support. Strong technical troubleshooting and problem-solving skills. Good communication skills. Experience supporting Windows OS, mac OS, laptops, desktops, printers, i Phones, peripherals, and basic network connectivity. Experience managing a team of IT support professionals.<br>Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.com

We are looking for a skilled and detail-oriented IT Project Manager to lead and coordinate infrastructure and IT services operations projects in a banking environment. This role is critical to ensuring successful delivery of high-availability, secure, and compliant IT systems that support day-to-day banking operations. The ideal candidate will have hands-on experience managing projects involving infrastructure upgrades, network/security improvements, data center initiatives, or ITSM process enhancements, within the framework of banking sector compliance and operational rigor.<br>Key Responsibilities:Project Planning & Execution:Define project scope, goals, deliverables, timelines, and resource plans for infrastructure and IT service operations projects. Stakeholder Coordination:Collaborate with infrastructure teams, security, business units, compliance, and external vendors to ensure alignment and delivery against project objectives. Risk & Compliance Management:Ensure projects adhere to banking regulatory, cybersecurity, and audit requirements . Proactively identify and manage risks and issues. Service Operations Focus:Drive initiatives related to ITSM improvements, including incident, change, and problem management processes aligned with ITIL best practices. Infrastructure Project Delivery:Manage deployment of hardware, software, cloud services, and networking infrastructure, including upgrades, migrations, and automation. Reporting & Communication:Provide timely updates on project progress, risks, and mitigation strategies to project sponsors and steering committees. Vendor Oversight:Coordinate with third-party vendors to ensure contract terms, deliverables, and SLAs are met within banking-specific compliance guidelines.<br>Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or a related field.5+ years of experience in IT project management, with 3+ years in banking or financial services. Experience managing projects in IT infrastructure, IT operations, or IT service management domains. Familiarity with ITSM tools and practices (e.g., BMC Remedy). Working knowledge of ITIL framework. Strong understanding of regulatory and compliance requirements within financial institutions (e.g., data protection, audit trails, segregation of duties). Project management certification such as PMPPreferred Skills & Experience:Experience in delivering cloud migration, data center transformation, or endpoint security projects in banking. Exposure to cybersecurity standards and practices. Familiarity with Agile or hybrid delivery methods. Experience coordinating across multiple business units and BT towers in a matrixed environment.<br><br>Soft Skills:<br>Strong organizational and multitasking abilities. Excellent communication and stakeholder management skills. Analytical mindset with a proactive approach to problem-solving. Ability to thrive in a high-pressure, regulated environment.

We are seeking an experienced and highly organized IT Program Manager to lead complex Infrastructure and IT Service Operations projects within the banking and financial services sector. This role will be instrumental in ensuring the reliability, scalability, and compliance of SAMA requirements and our BT systems and services, supporting mission-critical banking applications, core systems, and service platforms.<br>The ideal candidate will have extensive experience managing IT infrastructure initiatives (data center transformation, cloud migration, endpoint security, etc.) and IT service delivery improvements (ITIL/ITSM, automation, performance monitoring) in a regulated financial environment. Key Responsibilities:Program Management & Delivery:Lead and manage multi-stream programs involving IT infrastructure modernization, network upgrades, server/cloud platforms, and service management optimization. Regulatory Compliance & Security:Ensure all infrastructure and IT service operations projects adhere to banking regulations and internal BT governance policies, including audit readiness and cybersecurity requirements. Stakeholder Engagement:Act as the liaison between BT, business stakeholders, risk/compliance teams, and vendors. Provide transparent communication on program status, issues, and milestones to senior executives. IT Service Operations Excellence:Drive improvements in service availability, incident/problem management, change control, monitoring, and ITSM process maturity. Private Cloud & On-Prem Infrastructure Oversight:Coordinate cloud enablement efforts while managing hybrid environments and critical legacy infrastructure often found in banking environments. Vendor & Risk Management:Manage relationships with third-party service providers. Enforce SLAs and ensure risk controls are embedded in third-party service delivery. Business Continuity & Disaster Recovery:Oversee infrastructure resiliency initiatives, ensuring robust backup, failover, and recovery plans aligned with banking BCP/DR standards. Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or related field.8+ years of progressive experience in IT program/project management with at least 5 years in the banking or financial services industry. Deep understanding of IT infrastructure domains: networking, servers, cloud, databases, storage, end-user computing. Proven experience delivering ITSM improvements and operations projects (e.g., Service Now implementation, monitoring automation). Strong knowledge of banking regulatory requirements related to IT. Project management certifications: PMP, PgMP, or PRINCE2. ITIL v3/v4 certification (Foundation or higher). Experience working with Agile and Hybrid project delivery methodologies<br>Preferred Skills & Experience:<br><br>Experience leading data center migrations or cloud adoption in a regulated industry. Familiarity with core banking platforms, trading systems, or payment infrastructures. Experience interacting with internal auditors and regulatory bodies. Background in managing vendor performance, contract negotiation, and risk assessments.<br>Soft Skills:<br>Strong leadership and decision-making abilities. Excellent verbal and written communication tailored to technical and non-technical audiences. High attention to detail with a strong sense of accountability and risk awareness. Ability to lead in a matrixed environment with global teams and time zones.

About the Company<br><br>A well respected group company based in Riyadh Saudi Arabia. The company invests across various asset classes including Real estate, Direct ventures, Private equity funds and public stocks. Subsidiary of the investment company also has Real Estate and other retail businesses through different structures.<br><br>About the Role<br><br>The IT Infrastructure Team Lead will oversee a hybrid IT environment spanning Microsoft Azure, Microsoft 365, on-premises data centers, enterprise networks, servers, storage, and critical business systems. The role is responsible for infrastructure design, governance, security, availability, modernization, and operational resilience across the group. The successful candidate will lead infrastructure operations, support cloud and on-premises platforms, strengthen cybersecurity controls, manage Business Continuity and Disaster Recovery activities, and guide the IT support team in delivering reliable enterprise IT services.<br><br>Responsibilities<br><br>Architect, administer, and maintain hybrid infrastructure across on-premises data centers and Microsoft Azure environments. Manage Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Microsoft Entra ID, identity governance, authentication services, and access control. Configure, maintain, and optimize enterprise network infrastructure, including VPNs, firewalls, VLANs, switches, routers, and secure connectivity between business locations. Implement and manage Microsoft Intune for device enrolment, endpoint compliance, application deployment, and security policy enforcement. Manage infrastructure supporting for Business critical applications, including Microsoft Dynamics Business Central, Microsoft Dynamics GP, Microsoft Dynamics AX, and e Front. Administer Microsoft SQL Server environments, monitor database performance, and support system optimization activities. Administer core infrastructure services, including Windows Server, Microsoft Exchange, IIS, DNS, DHCP, Microsoft Active Directory, and IP Address Management. Oversee IPPBX and IP Telephony infrastructure. Manage virtualization platforms and SAN storage infrastructure. Lead endpoint security, patch management, system hardening, Change Management, Incident Management and infrastructure security standards. Design, implement, and test Business Continuity and Disaster Recovery strategies, including backup validation, recovery testing, and failover simulations. Lead, mentor, and support the IT infrastructure and support teams to ensure effective service delivery and technical capability development. Coordinate vendor support, ISP relationships, software licensing, infrastructure procurement, and remote IT operations. Maintain accurate technical documentation, including network diagrams, SOPs, asset inventories, infrastructure standards, and disaster recovery procedures.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field. Minimum 8 years of experience in IT Infrastructure, Systems Administration, or Network Engineering. Minimum 3 years of experience in a leadership, supervisory, or team lead role.<br><br>Required Skills<br><br>Cisco CCNA is required, CCNP is preferred. Microsoft AZ-305: Azure Solutions Architect Expert is required. Microsoft AZ-500: Azure Security Engineer Associate is required.<br><br>Preferred Skills<br><br>Strong hands-on experience in Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, Windows Server 2016–2022, IIS, Microsoft Exchange, DNS, DHCP, Group Policy, Microsoft AD & AD Sites, Microsoft SQL Server, virtualization platforms, SAN storage, enterprise firewalls, VPNs, VLANs, L2/L3 switching, routing, and infrastructure troubleshooting.

ملخص وظيفة مسؤول تقنية معلومات أول: مسؤول عن إدارة ودعم البنية التحتية والأنظمة والشبكات وخدمات المستخدم النهائي في المنظمة. يضمن هذا الدور توفر وأمن وموثوقية عمليات تقنية المعلومات مع تقديم الدعم الفني وقيادة المشاريع والتحسينات المتعلقة بتقنية المعلومات. المسؤوليات الرئيسية: إدارة وصيانة البنية التحتية لتقنية المعلومات والخوادم والشبكات والأنظمة والأجهزة. تقديم دعم فني متقدم واستكشاف أخطاء الأجهزة والبرامج والشبكات والأنظمة وإصلاحها. مراقبة أنظمة تقنية المعلومات وضمان توفرها وأدائها وأمنها. إدارة حسابات المستخدمين وحقوق الوصول والأذونات وأصول تقنية المعلومات. التنسيق مع بائعي تقنية المعلومات ومقدمي الخدمات للحصول على الدعم الفني والصيانة. تنفيذ وصيانة سياسات أمن تقنية المعلومات والنسخ الاحتياطي وإجراءات التعافي من الكوارث. دعم تنفيذ وترقية وتكامل أنظمة وتطبيقات تقنية المعلومات. مراقبة حوادث تقنية المعلومات وطلبات الخدمة وضمان الحل في الوقت المناسب وفقاً لاتفاقيات مستوى الخدمة (SLAs). إعداد وثائق تقنية المعلومات والتقارير والجرد والإجراءات الفنية. المساعدة في تطوير وتنفيذ سياسات ومعايير وأفضل ممارسات تقنية المعلومات. قيادة أو المشاركة في مشاريع تقنية المعلومات وترقيات الأنظمة ومبادرات التحول الرقمي. تقديم التوجيه والدعم الفني لموظفي تقنية المعلومات المبتدئين. المتطلبات: درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو مجال ذي صلة. خبرة من 4 إلى 7 سنوات في عمليات تقنية المعلومات أو البنية التحتية أو الدعم الفني. معرفة قوية بالشبكات والخوادم وبيئات Microsoft 365 وWindows وأنظمة تقنية المعلومات. خبرة في أمن تقنية المعلومات وحلول النسخ الاحتياطي وإدارة أصول تقنية المعلومات. مهارات قوية في استكشاف الأخطاء وإصلاحها وحل المشكلات. مهارات تواصل جيدة ومهارات إدارة أصحاب المصلحة. شهادات ذات صلة مثل ITIL وMicrosoft وCisco.

About KUN Investment Holding KUN Investment Holding (KIH) is a private investment holding company established in 2013 and headquartered in Jeddah, with interests spanning healthcare, sports, wellness, hospitality, real estate, logistics, and beyond. We operate with a lean corporate structure where every function carries real ownership, and where technology is expected to be a secure, reliable enabler of the business, not a back-office afterthought.<br>The Role We are seeking a Senior IT Manager to lead KIH's IT function end-to-end: infrastructure, enterprise systems, cybersecurity, and data governance. Reporting to the Chief Administrative Officer, you will own the technology agenda across the holding: maturing IT from reactive support into a well-governed platform, protecting a high-confidentiality environment, and driving the digitization of core workflows. This is a hands-on leadership role. You will set direction, but you will also be close enough to the systems to know when something is wrong before the business does.<br>What You Will Own IT Strategy & Governance Define and execute the IT roadmap in line with business priorities and budget Establish IT policies, standards, and service levels Present technology investment cases and policy recommendations to executive management Infrastructure & Enterprise Systems Own the availability, performance, and lifecycle of IT infrastructure: networks, servers, cloud and on-premise platforms, and end-user computing Manage enterprise platforms including Microsoft 365 and the HRIS (Mena ITech); lead implementations, upgrades, and integrations with minimal business disruption Ensure business continuity and disaster recovery arrangements are defined, tested, and current Cybersecurity & Data Governance Lead the cybersecurity posture: access control, identity management, threat protection, and incident response Establish data governance and information protection practices across systems and information assets Enforce security standards across users, vendors, and systems, with the authority to act Vendors, Licensing & Budget Manage IT vendors, telecom providers, and security partners; negotiate contracts and hold suppliers to service levels Own IT licensing, asset management, and the IT budget with full cost accountability Digitization & Team Leadership Identify and deliver automation of manual workflows across corporate functions Lead, develop, and set standards for the IT team; build a service-oriented support culture<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a related field10 to 15 years of progressive IT experience, including team management Demonstrated depth in cybersecurity and IT governance; this is essential, not preferred Strong background across IT infrastructure and operations: networks, servers, cloud platforms, and end-user environments Experience managing enterprise applications (e.g., ERP, HRIS, Microsoft 365), including implementation, integration, and lifecycle management Track record of managing vendors, licensing, and IT budgets, and delivering IT projects on time and within budget Professional certifications (e.g., CISSP, CISM, ITIL, PMP, Microsoft/Azure, CCNP) are an advantage Fluent English and Arabic<br>Who You Are Discreet and trustworthy in an environment where confidentiality is non-negotiable. Accountable: you own outcomes, not tickets. Sound judgment under ambiguity, a leader who develops people, and a service mindset toward the business you enable.

Role purpose The IT Manager owns the day-to-day reliability, security, and performance of the company's IT operations and infrastructure, while also acting as a proactive, accountable partner in the planning and delivery of digital and technology projects. This is a hands-on leadership role for someone who combines strong operational discipline with genuine initiative — someone who identifies risks and raises them early, drives decisions forward without waiting to be asked, and takes full ownership of outcomes rather than tasks. This role is deliberately built around a high bar for ownership and initiative. Candidates who wait for direction, escalate late, or default to indirect answers are not a fit for this position, regardless of technical depth. Key responsibilities — IT Operations & Infrastructure Own the availability, performance, and security of all IT infrastructure, systems, and networks across the company's locations. Lead and develop IT operations and support team; set clear standards for service quality and response times. Manage vendor and service-provider relationships (connectivity, hosting, licensing, hardware) and hold them accountable to SLAs. Own IT security posture, backup and disaster-recovery readiness, and incident response. Manage the IT operations budget and recommend infrastructure investments with clear business justification. Proactively flag operational risks (capacity, security, technical debt) before they become incidents — without being prompted. Key responsibilities — Project & Delivery support Act as the operational and technical anchor for digital transformation projects (e.g. CRM/Salesforce, system integrations, new platform rollouts), working alongside the Digital Transformation & IT Director and any assigned project managers or external consultants. Track project milestones, dependencies, and risks for initiatives that touch IT systems; surface delays or blockers immediately, with a recommended path forward — not just a status update. Coordinate internal IT resources and third-party vendors to keep project workstreams on schedule. Maintain clear, proactive reporting on project status to the Director — issues should reach the Director from this role before they reach the Director from elsewhere. Required qualifications & experience10+ years of progressive IT experience, including at least 3 years in a leadership role managing an IT team. Demonstrated experience owning infrastructure, security, and operations for a multi-site or multi-branch organization; car rental, retail, logistics, or similar operational businesses is a plus. Direct involvement in at least one significant technology or digital transformation project (e.g. CRM, ERP, or platform implementation), in a role with real accountability for outcomes, not just execution of tasks. Bachelor’s degree in information technology, Computer Science, or a related field. MBA is preferable. Relevant certifications are a plus (e.g. ITIL, PMP, or equivalent project-management credential) . Core competencies (hiring bar) Ownership and initiative — the single most important criterion for this role. Must proactively identify problems, escalate early, and drive resolution without waiting for instructions. Direct, clear communication — comfortable giving straight answers, flagging bad news early, and pushing back constructively when something is off track. Operational rigor — disciplined about uptime, security, documentation, and process. Working project-management literacy — able to read a project plan, understand dependencies and risk, and contribute meaningfully to delivery without necessarily running the full PMO discipline. Team leadership — able to build trust and get the best out of a technical team, while still holding people accountable to standards.

Job Post Start Date: 26/07/2026Job Post End Date: 30/07/2026<br>About the Company Established in 1988 as part of Saudi Arabia's strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through the transfer of technology and the development of Saudi nationals. Vision To lead the future of aviation, space, and defense – setting global standards while powering the ambition of Vision 2030. Mission To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability. Role Summary We are seeking a detail-oriented and proactive Specialist – IT Governance to support the organization's IT governance, compliance, and policy management initiatives. The successful candidate will be responsible for developing and maintaining IT governance documentation, supporting regulatory compliance, coordinating IT audits, monitoring governance controls and KPIs, and contributing to governance maturity across the organization. This role requires strong analytical, documentation, and stakeholder management skills while ensuring alignment with organizational policies and industry best practices. Key Responsibilities IT Governance & Policy Management Develop, maintain, and periodically review IT policies, standards, procedures, and governance documentation. Ensure governance documentation remains aligned with business objectives, regulatory requirements, and industry best practices. Support the implementation and continuous improvement of IT governance processes. Promote governance awareness across the IT organization. Compliance & Regulatory Governance Monitor compliance with IT governance frameworks, internal policies, and regulatory requirements. Support compliance with standards such as NCA Essential Cybersecurity Controls (ECC), ISO standards, COBIT, and ITIL. Identify compliance gaps and recommend corrective actions. Assist in maintaining governance maturity and organizational compliance. IT Audit & Control Management Coordinate internal and external IT audits. Maintain audit documentation and evidence. Track audit findings and remediation actions through closure. Support management responses and follow-up activities related to audit observations. Risk & Governance Reporting Monitor IT governance controls, KPIs, and compliance metrics. Prepare governance dashboards and management reports. Support IT risk assessments and control reviews. Assist in identifying governance improvement opportunities and operational risks. Collaboration & Continuous Improvement Work closely with IT, Cybersecurity, Risk Management, Internal Audit, and business stakeholders. Support governance initiatives and compliance projects. Contribute to continuous improvement of governance processes, documentation, and reporting. Assist in strengthening governance culture across the organization. Required Skills Working knowledge of IT Governance, IT Compliance, and IT Audit practices. Good understanding of governance frameworks such as COBIT, ITIL, ISO 20000, and NCA ECC. Strong analytical and problem-solving skills. Excellent documentation and technical writing abilities. Strong communication and stakeholder management skills. Ability to prepare governance reports, KPIs, and compliance metrics. Good organizational and time management skills. Ability to work collaboratively across multiple IT functions. Leadership Competencies Ownership and accountability. Strong analytical thinking. Attention to detail. Effective communication. Collaboration across cross-functional teams. Continuous improvement mindset. Planning and organizational skills. Required Experience Minimum 2–3 years of experience in IT Governance, IT Compliance, IT Audit, Risk Management, or a related IT discipline. Experience developing and maintaining IT policies, standards, procedures, and governance documentation. Experience supporting internal and external IT audits. Experience monitoring compliance assessments and tracking remediation activities. Education Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline. Preferred Certifications Preferred COBIT Foundation ITIL 4 Foundation ISO/IEC 20000 Foundation ISO 27001 Foundation / Lead Implementer (Preferred) NCA ECC awareness or related governance certifications

IT Support & Venue Technology Specialist Location: Riyadh, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.

IT Support & Venue Technology Specialist Location: Jeddah, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Jeddah. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks. Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues in Jeddah. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.