وظائف تقنية المعلومات في السعودية

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The candidate will have specialized experience and technical capability to deliver an end-to-end control framework along with advanced analytics applicable to market risk activities, ALM, modelling, Liquidity Risk, Economic Capital and related functional / operational capacity.<br><br>In addition, the candidate will be also be responsible for the adequacy and effectiveness of the operational risk management techniques/ processes. The incumbent will ensure independent and objective identification, assessment, measurement, monitoring, reporting and control of operational risk for the Branch, including, the management and supervision of all operational risk types such as internal and external fraud, employment practices and workplace safety, clients, products, & business practice, damage to physical assets, business disruption & systems failures and execution, delivery, & process management.<br><br>The candidate is also required to provide hands-on support and relevant solutions for effective operation of data management, MIS, analytics evaluations, and other support required for ALCO and Group Risk Committee and actively support the Head of Risk in Group Risk Projects and initiatives.<br><br>Main Responsibilities<br><br> Assist in the management of fundamental prudential risks of the bank: counterparty, leverage, liquidity, interest rate, currency, and other market risks. Support in the oversight and formulation of advice to the Branch on the current risk exposures of the bank and future risk strategy, including strategy for capital and liquidity management with due consideration to the current and prospective macroeconomic and financial environment. Take pro-active steps to enable the Branch to move to more sophisticated/ advanced methods for calculation/ measurement of operational risk and the related impact on the associated capital levels. Coordinate with Compliance to obtain updates on regulatory changes pertaining to risk to assess their impact on the Group’s different portfolio risk profiles. Support the department head to provide timely and accurate risk information to Risk & Management Committees, external & internal auditors and the Compliance function as and when required. To assist customers (External/Internal) in all their queries on the Divisions products/tasks and seek solution to their requests Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Relative to Market Risk Portfolio, ALM & Liquidity Risk Management; Review and propose necessary changes to the existing portfolio management techniques and procedures for the domestic and overseas business in light of changing market conditions based on Basel Committee recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place. Leverage on the necessary tools, systems, and MIS reports for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more specifically excess over limit, expired limits, expired facilities, classification of advances per credit rating criteria, related party exposure and credit concentration, Liquidity monitoring and related market risk exposures Support for correction of any weaknesses identified during assessments, audits, or examinations by internal/ external audit staff, Group Compliance personnel, regulators examiners or Sharia’ auditors as applicable.<br><br>Learning & Knowledge<br><br>Solid experience in market risk and liquidity risk management as well as excellent understanding of Asset-Liability management. Possess superior knowledge of operational risk management techniques and methodologies. Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field Hold meetings with staff and assess their performance as well as the function’s overall performance on a regular basis Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members<br><br>Education/Experience Requirements<br><br>University graduate (Bachelor’s degree) preferably with a Major in Finance, Banking, Economics, or Mathematics (related field of study in a quantitative subject), Masters preferred. Professional certification such as FRM, CPA, CFA will be advantageous.10 years of experience in international banking with specific focus on Liquidity Risk Management, Stress tests, & ALM quantitative methods.<br><br>Required Special Skills<br><br> Knowledge of financial markets and products. In-depth understanding of risk methodologies, interest rate modelling, VAR, and/or other complex financial risk modelling. Strong understanding of operational risks across the full product/ process range found in banks/ FSI. Ability to work independently on multiple tasks and/or projects. Excellent oral and written communication skills in English. Adequate knowledge of IT systems/ applications. Proficiency in risk concepts, banking products/ operations/ systems, pertinent regulatory requirements, International Accounting Standards and related pronouncements, including related best practices. Self-motivated, eye for detail. Flexible team player and able to work and deliver under pressure.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or IDCopy of Education Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.<br>• Previous experience in IR Global Field Services or Marriott Systems Support desirable.<br>• System-related professional certifications desired.<br>CORE WORK ACTIVITIES<br>Ensuring Client Technology Needs are Met<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Monitors, ensures and manages the acquisition and maintenance of property based systems.<br>• Analyzes information, identifies current and potential problems and proposes solutions.<br>• Maintains, inspects and repairs equipment.<br>• Inspects and ensures the maintenance of the equipment or the environment.<br>• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.<br>• Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.<br>• Ensures solutions are consistent with the client's needs and brand specific IR environment.<br>• Administers and maintains mail and email.<br>• Maintains inventories and manages IT hardware/software.<br>• Provides Internet support and maintenance (if applicable)<br>• Provides cable management support.<br>• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.<br>• Consults on specific application issues or hardware/software problems.<br>• Provides feedback to Lodging IR on application functional performance and system performance.<br>Managing Projects and Policies&nbsp;<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Monitors processes and evaluates information according to SOP and LSOP requirements.<br>• Enforces IR policies and standards protecting company hardware, software and other resources at the property.<br>• Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.<br>Maintaining Information Systems and Technology Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.<br>• Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.<br>• Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.<br>• Ensures proper asset management.<br>• Performs on-site monitoring of all projects.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.<br>Demonstrating and Applying Information Resources Knowledge&nbsp;<br>• Keeps up-to-date technically and applies new knowledge to your job.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Provides technical expertise and support.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.<br>• Manages vendors for property IT requirements functioning as escalation point for problem resolution.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is seeking an experienced Auditor and Training Specialist to support quality assurance, compliance auditing, training management, and continuous improvement activities for a major Airport, Infrastructure, and Airfield Development Project. The successful candidate will be responsible for planning and conducting audits, monitoring compliance with project requirements, developing and delivering training programs, and supporting the implementation of quality, safety, and operational improvement initiatives across the project. The Auditor and Training Specialist will work closely with Project Quality, HSE, Construction, Engineering, Contractors, Consultants, and Airport Stakeholders to ensure project teams are aligned with approved procedures, international standards, and client expectations. The role requires strong experience in auditing, quality management systems, training development, compliance monitoring, and stakeholder coordination within major infrastructure, aviation, or construction projects.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Develop and implement project audit programs covering design, construction, quality, compliance, and operational readiness activities.</li><li>Prepare audit plans, schedules, checklists, and audit criteria.</li><li>Conduct internal and external audits across project teams, contractors, consultants, and suppliers.</li><li>Verify compliance with: Project procedures. Quality Management Plans. HSE requirements. Contract requirements. International standards and client expectations.</li><li>Document audit findings and monitor corrective action implementation.</li><li>Perform audits across major airport project activities including: Passenger terminals. Runways and taxiways. Cargo aprons. Aircraft stands. External infrastructure. Utilities. MEP systems. ICT and specialist airport systems.</li><li>Review contractor compliance with approved: Inspection and Test Plans (ITPs). Method statements. Work procedures. Quality documentation.</li><li>Identify areas of non-compliance, improvement opportunities, and operational risks.</li><li>Support root cause analysis and corrective action planning.</li><li>Identify training requirements based on project risks, audit findings, performance gaps, and organizational objectives.</li><li>Develop training plans, schedules, and learning materials.</li><li>Prepare and deliver training programs related to: Quality management systems. Project procedures. Construction compliance. Audit processes. Documentation requirements. HSE awareness. Continuous improvement practices.</li><li>Coordinate training activities with project teams, contractors, and stakeholders.</li><li>Conduct classroom, workshop, and site-based training sessions.</li><li>Evaluate participant understanding and training effectiveness.</li><li>Maintain training attendance records, competency assessments, and completion reports.</li><li>Support development of competency matrices for project personnel.</li><li>Monitor compliance with mandatory training requirements.</li><li>Recommend improvement actions based on training performance results.</li><li>Support implementation of continuous improvement initiatives across the project.</li><li>Analyze audit trends, quality performance data, and recurring issues.</li><li>Develop lessons learned reports and improvement recommendations.</li><li>Promote best practices across engineering, construction, and operational teams.</li><li>Support knowledge-sharing initiatives across project stakeholders.</li><li>Maintain audit records, training documentation, and compliance reports.</li><li>Prepare: Audit reports. Corrective action trackers. Training reports. Compliance dashboards. Performance summaries.</li><li>Ensure documentation complies with project document control requirements.</li><li>Support preparation of project quality and handover records.</li><li>Coordinate with: Project Quality Manager. HSE teams. Construction teams. Engineering disciplines. Contractors. Consultants. Airport stakeholders.</li><li>Participate in quality meetings, audit reviews, and improvement workshops.</li><li>Support communication of project requirements and expectations.</li><li>Build effective working relationships across multidisciplinary teams.</li><li>Monitor project compliance performance and identify improvement opportunities.</li><li>Track audit findings, observations, and corrective actions.</li><li>Support preparation of quality performance reports and management dashboards.</li><li>Provide recommendations to improve project governance and compliance.</li><li>Assist leadership teams in maintaining consistent project standards.</li><li>Support readiness assessments before project completion and operational handover.</li><li>Audit documentation readiness including: Quality records. Training records. Procedures. Asset documentation. Operational requirements.</li><li>Support transition activities from construction delivery to airport operations.</li><li>Ensure lessons learned and knowledge transfer activities are completed.</li></ul><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>Bachelor's Degree in Engineering, Quality Management, Construction Management, Business Administration, or related discipline .</li><li>Professional auditing or training certification is preferred.</li><li>Minimum 8 years of experience in auditing, quality assurance, compliance management, and training delivery.</li><li>Proven experience supporting major: Airport projects. Infrastructure developments. Transportation projects. Large-scale construction programs.</li><li>Experience conducting audits for contractors, consultants, and project teams.</li><li>Experience developing and delivering professional training programs.</li><li>Experience working within: Delivery Partner environments. PMC organizations. EPC projects. Client-side project teams.</li><li>Strong knowledge of audit methodologies, compliance assessment, and quality management systems.</li><li>Understanding of: ISO 9001 Quality Management Systems. Internal auditing principles. Root cause analysis. Corrective and preventive actions. Construction quality processes.</li><li>Strong training development and presentation skills.</li><li>Ability to prepare professional training materials and reports.</li><li>Good understanding of airport and infrastructure project environments.</li><li>Strong communication, facilitation, and stakeholder management skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Quality Management, Construction Management, Business Administration, or related discipline . Professional auditing or training certification is preferred. Minimum 8 years of experience in auditing, quality assurance, compliance management, and training delivery. Proven experience supporting major: Airport projects. Infrastructure developments. Transportation projects. Large-scale construction programs. Experience conducting audits for contractors, consultants, and project teams. Experience developing and delivering professional training programs. Experience working within: Delivery Partner environments. PMC organizations. EPC projects. Client-side project teams. Strong knowledge of audit methodologies, compliance assessment, and quality management systems. Understanding of: ISO 9001 Quality Management Systems. Internal auditing principles. Root cause analysis. Corrective and preventive actions. Construction quality processes. Strong training development and presentation skills. Ability to prepare professional training materials and reports. Good understanding of airport and infrastructure project environments. Strong communication, facilitation, and stakeholder management skills. Ability to work independently and manage multiple priorities. Certified Internal Auditor (CIA), ISO 9001 Lead Auditor, or equivalent certification. Certified Trainer / Train-the-Trainer qualification. Experience supporting international airport development projects. Knowledge of ICAO, FAA, IATA, and aviation-related compliance requirements. Experience implementing digital audit and training management systems. Experience working under FIDIC or similar international contract frameworks. Experience supporting Design-Build, EPC, PMC, or Delivery Partner project delivery models. Strong experience managing training programs across large multidisciplinary project teams.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Parsons are looking for a seasoned Senior Project Manager: Station (MEP) to join their team! The Senior Project Manager: Station MEP (PMC) is a senior, client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 15 years of experience in building or rail MEP (mechanical, electrical, public health, fire &amp; life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>What You'll Be Doing;</p><ul><li>Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders.</li><li>Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented.</li><li>Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages.</li><li>Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems.</li><li>Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements.</li><li>Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil).</li><li>Oversee requirements management and traceability, design verification and validation, and close out of design review comments.</li><li>Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages.</li><li>Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award.</li><li>Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards.</li><li>Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed.</li><li>Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors.</li><li>Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework.</li><li>Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems.</li><li>Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance.</li><li>Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors.</li><li>Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements.</li><li>Oversee completion and quality of as built documentation, O&amp;M manuals, training materials, and handover deliverables.</li><li>Manage and track station MEP design and construction activities against the approved master schedule and key milestones.</li><li>Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs.</li><li>Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution.</li><li>Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans.</li><li>Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements.</li><li>Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits.</li><li>Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Lead and mentor a team of station MEP engineers and specialists working within the PMC team.</li><li>Promote a culture of quality, safety, and proactive risk management across all MEP related activities.</li><li>Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables.</li><li>Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Required Skills You'll Bring;</p><ul><li>Bachelor s degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master s degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification ( PMP, PRINCE2) is an advantage.</li><li>Minimum 15 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current &amp; essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/ Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><br><br>Job Description<br><p>As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams.</p><br><p>This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership.</p><br><p><br> <strong>What You Get to Do in This Role:</strong></p><br><p><strong>· Drive Business Outcomes:&nbsp;</strong>Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.</p><br><p><strong>· Strategic Guidance:</strong>&nbsp;Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow’s solutions with their business goals, and provide recommendations that drive both short-term and long-term success.</p><br><p><strong>· Customer Success &amp; Adoption:&nbsp;</strong>Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.</p><br><p><strong>· Create Tailored Success Plans:</strong>&nbsp;Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.</p><br><p><strong>· Lead Issue Resolution:&nbsp;</strong>Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.</p><br><p><strong>· Drive Innovation and Advocacy:</strong>&nbsp;Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow’s broader initiatives.</p><br><p><strong>· Cross-Functional Collaboration:&nbsp;</strong>Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.</p><br><br>Qualifications<br><p><strong>To be successful in this role you have:</strong></p><br><ul><li>Experience in leveraging or critically thinking about how to&nbsp;<strong>integrate AI into work processes</strong>, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.</li><li>Must be able to travel to Kuwait weekly</li><li><strong>Experience in SaaS or IT Industry:&nbsp;</strong>Strong knowledge of ServiceNow or similar SaaS platforms.</li><li>We’re seeking candidates with sector experience across&nbsp;<strong>Enterprise industries</strong></li><li><strong>8+ years of experience&nbsp;</strong>working in a technology-driven, consultative environment where you’ve helped customers deploy and derive value from digital solutions.</li><li><strong>Proven Customer Success Track Record:&nbsp;</strong>A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.</li><li><strong>Relationship Building:&nbsp;</strong>Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.</li><li><strong>Analytical &amp; Problem-Solving Skills:&nbsp;</strong>Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .</li><li><strong>Entrepreneurial Mindset:&nbsp;</strong>A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.</li><li><strong>Collaborative and Cross-Functional:</strong>&nbsp;A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.</li><li><strong>Excellent Communication:</strong>&nbsp;Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.</li></ul><br>Additional Information<br><p><strong>Work Personas</strong></p><br><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <u>Learn more here</u>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><br><p><strong>Equal Opportunity Employer</strong></p><br><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&nbsp;</p><br><p><strong>Accommodations</strong></p><br><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <span>[email&nbsp;protected]</span> for assistance.&nbsp;</p><br><p><strong>Export Control Regulations</strong></p><br><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;</p><br><p>From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus Mobile Manufacturing Site is looking for a Summer Intern - Operational Excellence Analyst </b>to join our<b> Data and Analytics Plateau team </b>based in <b>Mobile, AL.</b></p><br><br><p>In this role you will be exposed to the wide range of digital transformation impacts within the Mobile Manufacturing site. You will be working with and managing a wide range of stakeholders on site ranging from: Operations to Industrial Engineering. </p><br><br><p><b>Meet the Team:</b></p><br><br><p>As part of the Data and Analytics Plateau team, you will be part of a team focusing on digital systems and software solutions. Our mission is to seek, define, develop and deploy world class digital capabilities that systematically improve the way we work.&nbsp;</p><br><br><p><b>Your Working Environment:</b></p><br><br><p>In Mobile, AL on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><p><b>Program Highlights:</b></p><br><br><ul><li>Summer internship program to last 6 months between dates:&nbsp;</li><li>Participate within the Data &amp; Analytics plateau for MMS.&nbsp;</li><li>Support key digital initiatives on site within the development &amp; deployment phases to the customers.&nbsp;</li><li>You will have dedicated support for development within the project management &amp; technical domains.&nbsp;</li></ul><br><p><b>Your Challenges:</b></p><br><br><ul><li><b>Project Management: 40%</b><ul><li>Project governance &amp; risk tracking - Support the monitoring and reporting of project health, risks, and milestones across digital transformation initiatives.&nbsp;</li><li>Stakeholder engagement - Act as a communications focal point connecting technical data scientists/engineers with shop-floor operational end-users.&nbsp;</li><li>Change management - Help manage the human aspect of change by driving user adoption for newly launched digital systems and workspace tools.&nbsp;</li></ul></li><li><b>Data Visualisation &amp; Analytics / Data Management: 40%&nbsp;</b><ul><li>Map data flows for a specific production process and create user-friendly dashboards to communicate key insights to shop-floor teams.</li><li>Perform exploratory analysis on structured operational data to identify statistical properties, uncover outlier trends, and clean initial data sets for future machine learning models.&nbsp;</li></ul></li><li><b>Personal Skills Boost: 15%</b><ul><li>Business understanding &amp; production insights.&nbsp;</li><li>Upskilling on technical solutions &amp; tools within a full time environment.&nbsp;</li></ul></li></ul><br><ul><li><b>Additional responsibilities: 5%</b><ul><li>Management of AD-HOC requests from key stakeholders. </li></ul></li></ul><br><p><b>Your Boarding Pass:</b></p><br><br><p><b>Technical requirements</b></p><br><br><ul><li>Academic Background: Currently pursuing a degree in Data Science, Data Analytics, Computer Science, Aerospace Engineering, or Manufacturing Engineering.&nbsp;</li><li>Programming Fundamentals: Practical knowledge of programming languages such as Python, SQL, Java, C++, or Google Apps Script to support data extraction, integration, and basic script automation.</li><li>Digital Toolsets: Comfort handling general IT tools, digital system development basics, and workspace platforms (e.g., Google Workspace toolsets).</li></ul><p><b>Personal Attributes</b></p><br><br><ul><li>Able to work onsite in Mobile, AL for duration of Summer Internship, required</li><li>Curiosity &amp; Problem-Solving: A rigorous, dynamic, and analytical mind with a genuine desire to learn and tackle complex multi-functional challenges.&nbsp;</li><li>Adaptability &amp; Proactivity: Proactive, self-motivated, and capable of adapting quickly in a fast-paced, evolving technical environment.&nbsp;</li><li>Collaboration: Team-oriented approach with strong English communication skills to engage effectively across different project functions.</li></ul><br><p><i><b>Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required.</b></i></p><br><br><p><b>Physical Requirements:</b></p><br><br><ul><li>Onsite: 100%</li><li>Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Required daily.</li><li>Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Required daily.</li><li>Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Required daily.</li><li>Equipment Operation: able to operate most office and personal electronic equipment. Required daily.</li><li>Carrying: able to carry documents, drawings, electronic equipment up to 10lbs. daily</li><li>Lifting: able to lift documents, drawings, electronic equipment up to 10lbs. daily</li><li>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Rarely required.</li><li>Sitting: able to sit for long periods of time in meetings, working on computer. Required daily.</li><li>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Required infrequently.</li><li>Standing: able to stand for discussions in offices or on production floor. Required daily.</li><li>Travel: able to travel independently and at short notice. Approximately 5% - 10%.</li><li>Walking: able to walk through office and production areas including uneven surfaces. Required daily.</li><li>Personal Protective Equipment required: steel toed shoes are required for all shop floor visits; appropriate hearing/eye protection may also be required when visiting the shop floor</li></ul><br><p>Take your career to a new level and apply <u>online</u> now!</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Internship<br><p><b>Experience Level:</b></p><br><br>Student<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Improvement &amp; Performance Management &lt;JF-BI-IP&gt;<p>------</p><br><br><p>------</p><br><br><br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Senior Manager – HR Operations Location: Riyadh, Saudi Arabia Industry: Healthcare Employment Type: Full-Time<br>Job Summary We are seeking an experienced Senior Manager – HR Operations to oversee and lead HR operations across a diversified healthcare organization in Saudi Arabia. The role will be responsible for managing HR operations across multiple healthcare businesses, including hospitals, clinics, pharmacies, and medical laboratories, while supporting the integration of any future businesses added to the organization's portfolio. The position will own HR operational performance, compliance, HR systems, workforce planning, policies and procedures, Government Relations compliance, Organizational Development, Performance Management, Employee Relations, Compensation & Benefits, and HR audits. The role will also lead the Learning & Development agenda on an interim basis until the dedicated L&D function is established. In addition, the Senior Manager will support HR due diligence and integration activities, drive the implementation of HR strategic initiatives, and ensure that HR KPIs and SLAs are consistently monitored and delivered in line with organizational standards, policies, and Saudi Arabia's regulatory requirements.<br>Key Responsibilities HR Operations & Performance Oversee end-to-end HR operations across multiple healthcare business verticals in KSA. Establish, monitor, and improve HR KPIs, SLAs, and operational targets. Analyze HR performance indicators and ensure corrective action plans are implemented and closed. Ensure HR services are delivered consistently and in accordance with organizational standards. HR Compliance & Audits Ensure compliance with internal HR policies, procedures, and organizational governance requirements. Ensure compliance with applicable Saudi labor and employment regulations. Lead and coordinate internal, Group, statutory, regulatory, and external HR audits. Ensure timely closure of audit findings and implementation of corrective actions. Ensure HR compliance readiness for healthcare accreditation requirements, including CBAHI where applicable. HR Data Privacy & Systems Ensure compliance with PDPL and applicable HR data privacy requirements. Oversee HRMS customizations, implementations, enhancements, and system governance. Partner with IT and relevant stakeholders to ensure HR systems effectively support business requirements. Drive HR reporting, dashboards, analytics, and data-driven decision-making. Employee Relations Oversee employee investigations, grievances, disciplinary matters, and other employee relations cases. Ensure fair, consistent, and legally compliant handling of employee matters. Provide guidance to HR teams and management on employee relations issues. Performance Management Lead the implementation and continuous improvement of the Performance Management cycle. Ensure performance objectives, reviews, calibration, and development plans are effectively managed. Partner with business leaders to improve organizational and individual performance. Government Relations Ensure compliance with KSA Government Relations requirements. Maintain strong knowledge of relevant government platforms and processes, including:Qiwa Mudad Muqeem GOSIMHRSDEnsure compliance with Saudization and Nitaqat requirements. HR Budgeting & Workforce Planning Lead HR budgeting, workforce planning, and cost management activities. Monitor HR-related costs against approved budgets. Support manpower planning and organizational requirements across the business. Organizational Development Drive Organizational Development initiatives aligned with business strategy. Support organizational structure reviews, workforce optimization, job design, and organizational effectiveness initiatives. Partner with senior stakeholders on organizational transformation and change initiatives. Compensation & Benefits Oversee Compensation & Benefits activities across the organization. Ensure compensation practices remain internally equitable, externally competitive, and compliant with applicable regulations. Support salary reviews, benefits programs, and related HR initiatives. Strategic Initiatives, Integration & Due Diligence Support HR due diligence activities related to potential acquisitions, partnerships, and business integrations. Develop and implement HR integration plans as required. Drive HR strategic initiatives and action plans in partnership with senior leadership. Ensure effective implementation and tracking of HR transformation projects. Learning & Development Lead the Learning & Development agenda on an interim basis until a dedicated Training & Development Manager is appointed. Ensure alignment of learning initiatives with organizational and business priorities. Support capability-building and employee development initiatives. Leadership & Stakeholder Management Lead and develop the HR Operations team. Build strong relationships with senior management and key business stakeholders. Act as a strategic HR partner while maintaining strong operational ownership. Promote continuous improvement and a high-performance HR culture.<br>Qualifications & Experience Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline from a recognized university. Master's degree in Human Resources, Human Resource Management, or MBA (HR) is preferred. Professional HR certification such as CIPD Level 5/7, SHRM-CP, SHRM-SCP, PHR, SPHR, or an equivalent internationally recognized certification is preferred. Additional certifications in Compensation, Organizational Development, Change Management, Six Sigma/Process Improvement, or HR Analytics are advantageous.10+ years of progressive HR experience, with at least 4 years in a senior HR Operations or HR Business Partner leadership position. Experience within a large, complex, multi-entity organization is strongly preferred. Significant HR experience within the healthcare sector, including hospitals, clinics, medical laboratories, or pharmacy retail. Exposure to multiple healthcare business verticals is an advantage. Minimum 4 years of HR experience in Saudi Arabia or the wider GCC. Strong knowledge of KSA Labor Law, Government Relations, Saudization, and Nitaqat requirements. Hands-on knowledge of relevant KSA government platforms, including Qiwa, Mudad, Muqeem, GOSI, and MHRSD. Experience working with modern HRIS platforms such as Oracle Fusion HCM, SAP Success Factors, Microsoft 365 HR, or equivalent systems. Strong capabilities in HR analytics, reporting, dashboards, and Microsoft Office. Strong understanding of HR policies, processes, compliance, employee relations, performance management, C&B, and organizational development. Experience supporting organizational integrations, due diligence, or transformation initiatives is an advantage. Full professional proficiency in English is mandatory. Full professional proficiency in Arabic is strongly preferred.<br>Key Competencies Strategic and operational HR leadership Strong knowledge of KSA HR regulations Healthcare HR expertise HR operations and process optimization Employee relations and investigations HR compliance and audit management HR systems and digital transformation Data-driven HR management Organizational development and change management Compensation & Benefits Workforce planning and budgeting Stakeholder management Team leadership and people development Strong communication and problem-solving skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b><b><b>29343</b></b></b></b>&nbsp;</p><br> <p><b>City<b><b><b>WS Branches</b></b></b></b>&nbsp;</p><br> <p><span><b><em>Group overview:</em></b></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><b>alfanar</b></span><b>&nbsp;is involved in:</b></p><br> <ul> <li>Electrical, Electromechanical and Civil Engineering Construction</li> <li>Manufacturing and Marketing Electrical Construction Products</li> <li>Allied Engineering Services</li> </ul> <p><b>Our Main Divisions:</b></p><br> <ul> <li>alfanar electric</li> <li>alfanar Construction</li> <li>alfanar Building Systems</li> </ul> <p><b><u>alfanar electric</u></b></p><br> <p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br> <p><b>alfanar electric operates industries in:</b></p><br> <ul> <li>Riyadh and Jubail, Saudi Arabia</li> <li>Dubai, UAE</li> <li>London, UK</li> </ul> <p>alfanar has a development and engineering center in Chennai, India.</p><br> <p><b>Industrial Complex, Riyadh</b></p><br> <p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br> <p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br> <p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br> Job Purpose <br><p>Lead and manage all branch commercial and operational activities to achieve sustainable business growth, customer satisfaction and operational excellence. The Branch Manager is accountable for leading the branch team, driving sales performance, developing customer relationships, executing company strategy, and ensuring full compliance with corporate policies and governance. In effect, the role carries end-to-end business ownership of the branch.</p><br><br><br>Functional Responsibilities <br><p>Leadership &amp; People Management</p><br> <ul> <li>Lead, coach, and develop the branch team to achieve business objectives and maintain a high-performance culture.</li> <li>Directly manage Sales Specialists, Key Account Managers, and the Sales Support team.</li> <li>Set individual performance objectives, conduct performance reviews, and establish development plans.</li> <li>Conduct joint customer visits and provide on-the-job coaching to the sales team.</li> <li>Allocate responsibilities and resources to improve productivity and operational efficiency.</li> <li>Promote employee engagement, accountability, collaboration, customer focus, and ethical conduct.</li> </ul> <p>Commercial Leadership</p><br> <ul> <li>Manage the branch’s commercial performance, including sales, collections, product mix, and market share.</li> <li>Develop and monitor the branch business plan and annual, quarterly, and monthly sales plans in alignment with corporate objectives.</li> <li>Drive revenue growth through the development of existing customers and acquisition of new accounts.</li> <li>Lead the implementation of sales campaigns, strategic programs, and relevant corporate initiatives.</li> <li>Drive market penetration across the assigned territory.</li> <li>Analyze competitor activity, market developments, and business trends and recommend appropriate commercial actions.</li> </ul> <p>Customer Relationship Management</p><br> <ul> <li>Establish and maintain strategic relationships with key distributors, customers, and decision-makers.</li> <li>Conduct regular business reviews with strategic customers and track agreed targets, OKRs, and performance objectives.</li> <li>Lead negotiations for major commercial agreements.</li> <li>Maintain customer satisfaction and loyalty through timely issue resolution, value-added solutions, and consistent service standards.</li> <li>Manage customer contracts, agreements, and renewals to ensure compliance, continuity, and value protection.</li> <li>Ensure effective product visibility, displays, signage, and promotional materials across customer showrooms.</li> </ul> <p>Sales Management &amp; Execution</p><br> <ul> <li>Lead the sales pipeline management process to maintain a sustainable flow of business opportunities.</li> <li>Monitor customer visits, quotations, opportunities, and sales activities through accurate and disciplined use of the C4C CRM system.</li> <li>Monitor branch sales performance and KPIs and implement action plans to address performance gaps.</li> <li>Drive cross-selling and expansion of the strategic product portfolio.</li> <li>Ensure accurate sales forecasting and demand planning.</li> </ul> <p>Financial &amp; Operational Management</p><br> <ul> <li>Manage customer credit exposure and collection performance.</li> <li>Improve branch financial performance and cost efficiency.</li> <li>Coordinate with Supply Chain to maintain healthy inventory levels and stock rotation.</li> <li>Maintain effective control over branch assets and operational resources.</li> <li>Provide management with regular performance updates, market intelligence, and business recommendations.</li> </ul> <p>Cross-Functional Coordination</p><br> <ul> <li>Collaborate with Sales Operations, Marketing, Supply Chain, Finance, Credit, Customer Service, and Product Management to support customer and business requirements.</li> <li>Coordinate with Head Office on branch priorities, policies, and execution requirements.</li> </ul> <p>Compliance &amp; Governance</p><br> <ul> <li>Ensure compliance with pricing policies, commercial controls, company procedures, and ethical standards.</li> <li>Maintain a safe, secure, and compliant branch working environment.</li> <li>Ensure accurate reporting and documentation of commercial and operational activities.</li> <li>Promote risk awareness and sound business governance across the branch.</li> </ul><br><br>General Responsibilities <br><p>HR Proficiency:</p><br> <ul> <li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li> <li>Ability to recognize low performers and guide them to improve or release them.</li> <li>Ability to treat subordinates equally without any discrimination.</li> <li>Assessment criteria of subordinates is performance that leads to planned results.</li> <li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li> </ul> <p>Responsibility:</p><br> <ul> <li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li> <li>Able to anticipate problems and make the necessary proactive steps to prevent them</li> <li>Ability to take necessary and proper timely decisions.</li> </ul> <p>Delivery:</p><br> <ul> <li>Deliver the required results in timely manner with required quality and cost.</li> <li>Making a Tangible Difference:</li> <li>Must make a tangible difference to his area of operation. and exceed business expectations.</li> </ul> <p>Business Planning and Performance:</p><br> <ul> <li>Able to transform the corporate goals into business plans.</li> <li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li> <li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li> <li>Provide periodic work progress reports.</li> <li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li> </ul> <p>Organizational Development:</p><br> <ul> <li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li> <li>Ensure availability of job descriptions for all job roles and deployment.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> <li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li> <li>Promote the automated systems and using them fully, to spread its culture.</li> </ul> <p>Quality:</p><br> <ul> <li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li> </ul> <p>Adaptation:</p><br> <ul> <li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li> </ul> <p>Health, Safety and Environment:</p><br> <ul> <li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li> </ul> <br><br>Qualification <br>Bachelor in Electrical Engineering or Business Management<br><br><br>Experience <br>10-15 years<br><br><br>Skills <br>Competitive Analysis<br>Marketing and Sales Strategies<br>Sales Forecasting<br>Sales Fundamentals, Calls, Closings<br>Sales Presentations<br>Sales Promotions<br>Sales Research<br>Sales Trend Analysis<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Altron Middle East is looking to appoint an experienced Sales Director to lead and expand our sales operations across the United Arab Emirates and Saudi Arabia markets. This is a pivotal leadership role for an ambitious professional with deep market knowledge and proven success building and managing high-performing sales teams. <br>The successful candidate will drive revenue growth across our expanding portfolio of enterprise applications, data solutions, artificial intelligence capabilities, and cloud services. <br>You will establish strategic market positioning, lead the development of sales and pre-sales teams across both regions, and position Altron as the region's leading enterprise solutions provider. <br>Based in the Kingdom of Saudi Arabia, you will be responsible for all sales and pre-sales personnel reporting across UAE and KSA territories.<br>This role is instrumental in achieving Altron's strategic growth objectives across the region through diversified enterprise solutions, particularly in government, semi-government, and private sector segments. You will be at the forefront of our regional expansion, working across multiple technology verticals including Workforce Management, Enterprise Applications, Data & Analytics, Artificial Intelligence, and Cloud Services platforms.<br>Key Responsibilities:Lead and mentor all sales and pre-sales teams across UAE and KSA regions, establishing clear performance expectations and creating a high-achievement culture Develop and execute comprehensive sales strategies aligned with Altron's regional and global objectives, with particular focus on Saudi Arabia market expansion and our diversified enterprise solutions portfolio Establish and manage sales targets, KPIs, and metrics across all business verticals (Workforce Management, Enterprise Applications, Data & Analytics, AI, and Cloud Services) ensuring consistent achievement or surpassing of revenue goals Build and maintain strategic partnerships with key accounts and prospects across government, semi-government, and private sector classifications Oversee all aspects of the sales pipeline including qualification, proposal development, contract negotiation, and closure across our full technology portfolio Drive market intelligence and competitive analysis to identify growth opportunities and inform strategic positioning within enterprise applications, data solutions, and cloud services markets Collaborate closely with technology partners, internal product teams, and resources to ensure solution relevance, competitive advantage, and cross-selling opportunities Manage sales team recruitment, training, and development to build capability across our diversified business portfolio and support career progression Ensure compliance with regional regulatory requirements and company policies across all sales activities Provide regular reporting and strategic insights to senior management on market conditions, pipeline health, portfolio performance, and achievement of regional objectives<br>Required Experience & Qualifications:Essential Requirements:Native Arabic speaker with fluent English business communication Minimum 10+ years of direct experience in the Saudi Arabia market with demonstrated knowledge of local business practices and regulatory environment Proven track record of leading and building sales teams (minimum 5+ years in leadership capacity) Demonstrated success achieving significant revenue targets and exceeding sales goals Experience selling enterprise software solutions, including but not limited to: Workforce Management, HCM systems, Enterprise Applications, Data & Analytics platforms, or Cloud Services Strong understanding of government and semi-government procurement processes in the Gulf region Experience negotiating complex B2B contracts and managing long sales cycles Established network of contacts and relationships within Saudi Arabian and UAE business communities<br>Preferred Qualifications:Experience with UKG (Ultimate Kronos Group) or other leading enterprise software platforms Background in IT, technology, or digital transformation sector implementations Experience working with regional system integrators, consulting firms, or technology solution providers Knowledge of Data & Analytics, Artificial Intelligence, or Cloud Services markets MBA or advanced business qualification<br>Core Competencies:Strategic Sales Leadership: ability to formulate and execute market strategies that drive sustainable growth across multiple technology verticals Team Leadership: demonstrated ability to attract, develop, and retain high-performing sales professionals Relationship Management: strong interpersonal skills with ability to build trust and credibility with key stakeholders Results Orientation: disciplined approach to metrics, accountability, and performance management Business Acumen: understanding of diverse technology solutions and their business value proposition in enterprise settings Regulatory & Compliance Awareness: knowledge of procurement regulations and compliance requirements in GCC markets Communication: excellent verbal and written communication with ability to influence senior stakeholders.<br>Location & Working Arrangements Primary Location: Riyadh, Saudi Arabia Travel: Approximately 20-30% travel between UAE and KSA required for account management, team engagement, and strategic initiatives Reports to: Managing Director, Altron Middle East Technologies LLC / Altron Arabia Limited About Altron's Enterprise Solutions Portfolio Altron Middle East delivers a comprehensive portfolio of enterprise solutions to organizations across the region:<br>Workforce Management: Leading global solutions for workforce planning, scheduling, time tracking, and labour analytics Enterprise Applications: Comprehensive business software solutions including Workforce Management, Contract and Procurement Applications, and operational systems Data & Analytics: Advanced data management, business intelligence, and analytics platforms enabling data-driven decision making Artificial Intelligence: AI-powered solutions for automation, predictive analytics, and intelligent process optimization Cloud Services: Secure, scalable cloud infrastructure and managed services tailored for regional requirements and compliance standards<br>What We Offer:Competitive compensation package commensurate with experience and market conditions Performance-based incentive structure aligned with revenue and growth targets Leadership opportunity to shape and grow a region Opportunity to partner with leading global technology providers Professional development and training opportunities Collaborative working environment within an established regional business<br>Commitment:At Altron Middle East, we are Working for a Simpler, Safer and Smarter Tomorrow. <br>We are committed to fostering an inclusive environment where diverse talent can thrive, and we believe this leadership role is instrumental to our regional success and our mission to deliver innovative, comprehensive enterprise solutions that transform how organisations operate, make decisions, and optimize their most valuable assets.<br>Disclaimer:Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Resource department is available to provide clarification. We look forward to reviewing your application.<br>https://www.altron.com/privacy-policy Altron is committed to diversity and Employment Equity within the workplace. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. Should your experience and qualifications align with the requirements, we will be in contact to discuss the next steps. Should you not receive feedback within 2 weeks, please consider your application as not successful.<br>In the meantime, we encourage you to explore our company's website.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tier I Technical Support Specialist — Smart Cooler Vending based in Saudi Arabia.<br><br>This is a fully remote technical support role focused on helping operators successfully run smart cooler vending equipment.<br><br>You will serve as the first point of contact for technical questions involving connected machines, mobile apps, payment readers, and basic connectivity issues.<br><br>The role combines customer communication, structured troubleshooting, technical information gathering, and detailed documentation.<br><br>You will help customers with onboarding, machine-status concerns, app-related questions, transaction issues, and approved first-line troubleshooting.<br><br>You will work closely with a Tier II technical team, providing clean and complete handoffs whenever deeper diagnosis or technical decisions are required.<br><br>Success in this role depends on being organized, technically curious, customer-focused, and comfortable following defined support processes.<br><br>This is an opportunity to build hands-on experience with smart vending technology, connected devices, payment systems, and real-world technical support.<br><br>Accountabilities<br><br>Customer Support Intake: Receive and respond to technical support requests through approved channels, identify the issue category, gather relevant customer and machine information, and determine the likely area involved, such as the mobile app, backend, physical equipment, POS, payment reader, or connectivity. Issue Documentation: Capture machine IDs, models, locations, timelines, error messages, screenshots, videos, troubleshooting history, and customer impact, including downtime, lost sales, failed transactions, or installation delays. Basic Troubleshooting: Guide customers through approved first-line troubleshooting procedures, including app checks, remote restarts, physical power cycles, and other documented steps. Monitor whether issues remain resolved and identify recurring offline events or transactions stuck in processing. Onboarding Support: Assist customers with routine setup and onboarding, app navigation, product libraries, pricing, templates, inventory, machine management, and preparation for technical-support sessions. Provide clear follow-up summaries and direct customers to approved training and knowledge resources. Connectivity Information Gathering: Collect the information required for deeper technical investigation, including whether equipment uses cellular, Wi-Fi, Ethernet, or a router; available facility IT support; physical signal limitations; and requested screenshots, speed-test results, photos, or status information. Payment & Transaction Support: Help identify whether transaction issues appear to originate within the application environment or payment ecosystem. Gather transaction dates, times, amounts, machine IDs, and supporting evidence before escalating issues involving payment readers, settlements, integrations, or other advanced payment concerns. Customer Communication & Follow-Up: Communicate calmly and professionally, acknowledge customer concerns, ask focused questions, explain technical steps in accessible language, provide realistic next steps, and maintain consistent communication throughout the support process. Escalation & Handoffs: Recognize when an issue exceeds the approved Tier I process and escalate it with a complete, structured handoff so the Tier II team can continue the investigation without repeating the initial diagnostic process. Support Records: Maintain accurate records of every troubleshooting step, customer response, outcome, and escalation status while clearly distinguishing confirmed facts from assumptions.<br><br>Requirements<br><br>Customer Support Experience: 1–3 years of relevant experience in technical support, customer support, help desk, field-service coordination, or a similar customer-facing environment. Technical Foundation: Basic understanding of smart devices, mobile applications, web dashboards, connected equipment, Wi-Fi, Ethernet, cellular connectivity, routers, and SIM-based connectivity. Troubleshooting Skills: Ability to follow structured troubleshooting checklists carefully, investigate symptoms methodically, recognize different types of machine, application, backend, POS, and payment-reader issues, and avoid skipping required steps. Communication: Strong written and verbal communication skills, with the ability to translate technical instructions into clear, simple language for non-technical customers. Documentation: Strong attention to detail and the ability to accurately record customer information, machine details, symptoms, timelines, evidence, troubleshooting actions, and outcomes. Customer Mindset: Calm, patient, professional, and empathetic when supporting frustrated customers or situations involving downtime, failed transactions, or operational disruption. Judgment & Escalation: Comfortable acknowledging when an issue is outside your expertise and escalating it appropriately rather than guessing or making unsupported recommendations. Organization: Strong follow-up habits and the ability to manage support requests, customer communications, screenshots, tickets, and other case information in a structured manner. Technical Curiosity: Willingness to learn smart cooler vending technology, connected equipment platforms, payment-reader fundamentals, connectivity workflows, and internal support procedures. Helpful Experience: Background in vending operations, unattended retail, POS or payment-reader support, basic networking, router/Wi-Fi/Ethernet/cellular troubleshooting, ticket-based help desk environments, or technical support for non-technical customers is an advantage. Role Boundaries: Must understand that Tier I is responsible for identifying issues, gathering information, performing approved basic checks, documenting findings, and escalating. Advanced connectivity architecture, backend changes, payment-reader replacement decisions, equipment recommendations, and deeper technical diagnosis remain outside the scope of this position unless specifically authorized.<br><br>Benefits<br><br>Compensation: $17–$27 USD per hour. Work Arrangement: Fully remote position. Employment: Full-time opportunity. Professional Development: Hands-on exposure to smart cooler vending technology, connected equipment, app-based platforms, payment systems, and real-world connectivity troubleshooting. Technical Experience: Opportunity to develop practical experience across customer technical support, IoT-connected equipment, mobile applications, POS/payment technologies, and structured escalation workflows. Role Details: Additional information regarding schedule, employment classification, system access, remote-work expectations, and other benefits will be reviewed with qualified candidates during the hiring process.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Project Manager: Station MEP (PMC) is a client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 10 years of experience in building or rail MEP (mechanical, electrical, public health, fire &amp; life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>Key Responsibilities</p><ol><li>Client Representation &amp; Governance Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders. Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented. Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Design Management &amp; Technical Assurance Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages. Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems. Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements. Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil). Oversee requirements management and traceability, design verification and validation, and close out of design review comments. Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Procurement &amp; Contract Support Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages. Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award. Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>Construction Phase Management &amp; Site Oversight From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards. Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed. Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors. Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework. Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Testing, Commissioning &amp; Handover Support Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems. Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance. Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors. Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements. Oversee completion and quality of as built documentation, O&amp;M manuals, training materials, and handover deliverables.</li><li>Program, Cost &amp; Risk Management Manage and track station MEP design and construction activities against the approved master schedule and key milestones. Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs. Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution. Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans. Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Stakeholder &amp; Authority Coordination Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements. Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits. Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Leadership, Team &amp; Quality Management Lead and mentor a team of station MEP engineers and specialists working within the PMC team. Promote a culture of quality, safety, and proactive risk management across all MEP related activities. Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables. Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master's degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification (PMP, PRINCE2) is an advantage.</li><li>Minimum 10 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current &amp; essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul>

A leading technical and vocational training institution is seeking a Training & Business Development Manager to lead the growth and development of its training business. This is a key leadership role reporting directly to the Executive Director. The successful candidate will identify market and industry needs, develop new training opportunities and solutions, build strong partnerships with employers and key stakeholders, and expand the institution's portfolio of market-relevant and commercially sustainable training services. The role works cross-functionally with training, technical, quality, finance, and other functions to translate employer and industry requirements into viable training programs, partnerships, and business opportunities that strengthen the institution's industry relevance, impact, and long-term sustainability.<br>Key Responsibilities Training & Business Development Identify, assess, and develop new training business opportunities within relevant industrial and technical sectors. Understand employer and industry workforce requirements and translate them into relevant training opportunities and solutions. Develop opportunities for long-term training programs, customized corporate training, short courses, and other workforce development services. Build and manage a qualified pipeline of prospective clients, partners, programs, and business opportunities. Coordinate the development and launch of new training programs and services in collaboration with relevant internal functions. Identify opportunities to expand the training portfolio into new specializations, sectors, customer segments, and geographical markets. Industry Partnerships & Client Development Build and maintain strong relationships with employers, corporate clients, government entities, industry organizations, and other relevant stakeholders. Develop partnerships that support training growth, employment outcomes, workforce development, technical capability, and knowledge transfer. Lead client engagement to understand business and training requirements and coordinate the development of appropriate solutions. Prepare and present proposals, partnership concepts, and training solutions to prospective clients and partners. Support commercial and partnership negotiations and coordinate the development of agreements with relevant internal functions. Represent the organization in relevant industry meetings, forums, events, and business development engagements. Training Solutions & Program Development Work with training and technical teams to convert identified market needs into practical, market-driven training solutions. Coordinate the development of customized training solutions for corporate and institutional clients. Support the development of new training products, short courses, professional development offerings, and workforce development programs. Ensure proposed solutions clearly define the target audience, required competencies, delivery model, expected outcomes, resources, and business requirements. Coordinate with Quality Assurance and relevant functions to ensure proposed programs meet applicable quality, compliance, and accreditation requirements. Ensure effective handover of approved programs and initiatives to the relevant operational and training teams for delivery. Market & Industry Intelligence Monitor workforce trends, skills gaps, industry developments, and emerging training requirements within target sectors. Conduct market, customer, and competitor analysis to identify areas of potential growth and differentiation. Develop insights into current and future industry skills requirements and their implications for the training portfolio. Identify emerging opportunities and provide management with evidence-based recommendations for business and training development. Business Cases & Commercial Development Develop business cases and feasibility assessments for new training programs, partnerships, expansion opportunities, and business initiatives. Evaluate market demand, expected trainee volumes, resource requirements, costs, potential revenue or funding, risks, and expected value. Work closely with Finance and relevant functions to validate financial assumptions and assess commercial viability. Support the development of appropriate pricing, funding, and commercial models for training services. Monitor the business performance of newly launched programs and initiatives and recommend corrective or improvement actions where required. Projects & Cross-Functional Coordination Lead assigned training and business development projects from opportunity identification through implementation. Coordinate cross-functional teams involved in developing new programs, partnerships, expansion initiatives, and business opportunities. Establish clear project objectives, responsibilities, milestones, risks, and expected outcomes. Identify implementation barriers, facilitate resolution, and escalate significant issues when required. Represent the organization in selected business development, partnership, and institutional initiatives as assigned. Business Performance & Reporting Establish and monitor business development targets, KPIs, and pipeline performance. Track client engagement, proposals, partnerships, opportunity conversion, new program development, and commercial outcomes. Prepare periodic management reports, business analysis, and recommendations. Monitor the performance and impact of new training initiatives against approved assumptions and objectives. Drive continuous improvement in business development processes, client engagement, and training solution development.<br>Team / Functional Scope The role may lead and coordinate functions related to:Business Development & Partnerships Training Development Business Operations & Compliance Business / Training Marketing Note: The role does not own day-to-day training delivery, trainee administration, technical content ownership, quality assurance, or financial control. These responsibilities remain with the respective internal functions, with the Training & Business Development Manager providing cross-functional coordination for new opportunities and initiatives.<br>Key Working Relationships Internal: Executive Director | Training Affairs | Technical & Specialization Functions | Foundation | Quality Assurance | Finance | Human Resources | IT | PR & Corporate Communication | Other relevant functions External: Corporate clients and sponsoring companies | Industrial and commercial organizations | Government entities and sector organizations | Training, education, technical, and knowledge partners | Employers and workforce development stakeholders<br>Qualifications Bachelor's degree in Business Administration, Management, Engineering, Education, Training, Industrial Management, or a related discipline. Master's degree or MBA is preferred.<br>Experience – Essential Minimum 8 years of relevant professional experience, including direct experience in the training, education, technical and vocational training (TVET), or workforce development sector. Minimum 3 years in a management or senior supervisory role within a training or education-related environment. Proven experience in training business development, including identifying training opportunities, understanding client and industry needs, and developing training solutions. Demonstrated experience in developing new training programs, customized corporate training solutions, short courses, or workforce development initiatives. Proven experience in corporate client management, partnership development, and business development within the training sector. Experience preparing training proposals, business cases, feasibility assessments, and commercial or funding models. Demonstrated experience working with employers, corporate clients, government entities, or industry partners. Experience coordinating with training, technical, quality, finance, and operational teams in the development and implementation of training initiatives.<br>Preferred Experience Experience within industrial, manufacturing, technical, or related sectors. Experience within technical and vocational education and training (TVET). Exposure to employer-sponsored training, workforce localization, or industry-led training models.<br>Core Competencies Training Business Development | Business & Commercial Acumen | Training Needs & Market Analysis | Client & Stakeholder Management | Partnership Development | Business Case & Feasibility Development | Negotiation & Influencing | Cross-Functional Leadership | Project Management | Financial Awareness | Analytical Thinking & Business Judgment | Communication & Presentation | Results Orientation | Problem Solving | Accountability & Ownership<br>Key Success Measures Quality and value of the training business pipeline. Acquisition and development of corporate and institutional clients. Conversion of qualified opportunities into training programs, contracts, or partnerships. Growth in training revenue and/or sponsored training opportunities. Development of sustainable industry partnerships. Successful development and launch of new training programs and solutions. Quality and commercial viability of business cases and proposals. Successful delivery of assigned business development and cross-functional projects. Contribution to the institution's industry relevance, growth, and long-term sustainability.<br>This is a confidential search. The organization's identity will be disclosed at the appropriate stage of the recruitment process to shortlisted candidates.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus US Manufacturing Facility</b> is looking for a Manufacturing Engineer I (Process Engineer) to join our ME A320 department based in<b> Mobile, AL.</b></p><br><br><br><br><p>Responsible for translating the design intent into the compilation and controlling the technical instructions for product manufacturing while also providing support to the shop floor. It will also be responsible for the integrated Manufacturing Dossier covering all means needed for shop floor execution: engineering technical information, quality control, measurement tasks, components / parts, jigs &amp; tools, maintenance tasks, health &amp; safety.</p><br><br><br><br><b>Meet the team:</b><p>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from handling technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</p><br><br><br><b>Your working environment:</b><p>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to improve its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><br><b>How we care for you</b><b>:</b><ul><li><b>Financial Rewards:</b> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</li><li><b>Work/Life Balance: </b>Paid time off including personal time, holidays and a generous paid parental leave program.</li><li><b>Health &amp; Welfare: </b>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.</li><li><b>Individual Development: </b>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</li></ul><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><br><b>Your challenges:</b><ul><li>Standardized work (the best way to perform tasks described in the SOI - the ''How'')</li><li>Synchronized station enablement, as support in the creation of the PERT</li><li>Time optimized work sequence</li><li>Drive implementation of 1st installation with required shop floor feedback loops</li><li>Create / update/ prioritize routings / BoM / SOI taken into account shop floor needs, Time calculation and Work Preparation Golden Rules in accordance with applicable ABP processes</li><li>Specify industrial asset (Jigs, Tools, Tooling, Machines,…) requirements for creation or modification, dealing also with standardization requests</li><li>Plan regular feedback loops with the Production Team</li><li>Manage key / recurrent work prep issues escalated by the Production Team / Tech shop floor support Interact directly and by a physical participation in Production Team routines</li><li>Support shop floor continuous improvement by providing work prep expertise when issues not managed at shop floor level by technical shop floor support</li><li>Upstream: contribute to select product concept in design phase (before MG3) to ensure industrial needs are taken into account. Pull industrial requirements to design &amp; supply chain.</li><li>Manage project deliverables related to own work package; attend meetings and pass information to other team members.</li></ul><br><b>Your boarding pass:</b><ul><li>Recent graduate with Bachelor’s degree, or Non-degree holder with 3 years of Airbus experience or 5 years of industry experience.</li><li>Bachelor’s degree in Mechanical, Electrical, Aerospace, or Industrial Engineering, or equivalent combination of education and experience.</li><li>3 or more years of experience interpreting engineering drawings</li><li>Excellent MS Office/Google Suite application, as well as experience in analyzing data.</li><li>Able to read and interpret 2D engineering drawings</li><li>Able to work with the metric system</li><li>Able to read and interpret technical standards</li><li>Knowledge of Airbus IT-Tools (TiCon, Zamiz, TAKSY, DOcMaster).</li><li>Knowledge of common applications such as SAP/R3 (Module PP/PM).</li></ul><br><br><br><p><span>Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.</span></p><br><br><p><span>Take your career to a new level and apply </span><span>online</span><span> now!</span></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Manufacturing Engineering &lt;JF-MA-ME&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b></b><span>is looking for a </span><b><span>Quality Inspector, Mechanical </span></b><span>to join our team based in </span><b><b>Mobile, AL</b><span>.</span></b></p><br><br><br><p><span>You will be part of a team </span>responsible for the execution and confirmation of quality inspections as part of the production process with an emphasis on the aircraft structure and mechanical systems</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p>Financial Rewards:<span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p>Work/Life Balance: <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p>Health &amp; Welfare: <span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p>Individual Development: <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><ul><li><p>Execute technical inspections in the production process of the aircraft in the context of the authorization of manufacturer operation</p><br><br></li><li><p>Prepare and perform visual, incoming, first article, final inspections during aircraft manufacture for compliance with design specifications, customers and certification requirements.</p><br><br></li><li><p>Document the technical inspections performed in the multiple production orders SAP-based and the relevant SAL-based IT systems by inspection marks and complete other aircraft documents as well as prepare first article inspection reports.</p><br><br></li><li><p>Support troubleshooting, Functional Test Procedures(FTPs) and participate in Quality Survey requests.</p><br><br></li><li><p>Compile all technical data of non-conformance in order to launch the NCMS-based quality discrepancy sheets for the professional assessment in accordance with the manufacturing engineering documentation.</p><br><br></li><li><p>Document all the results of the technical inspector in the FLEXNET/NCMS/SAP based IT system.</p><br><br></li><li><p>Attain skills to perform audits of Non-Conformance Rework Orders as part of the Material Review Board (MRB).</p><br><br></li><li><p>Perform audits/reviews of workbooks to validate PV approval and process adherence.</p><br><br></li><li><p>Track and maintain components during the Non Conformance process.</p><br><br></li><li><p>Perform other duties as assigned</p><br><br></li></ul><br><p><b><b>Your Boarding Pass:</b></b></p><br><br><ul><li><p>High school diploma or GED.</p><br><br></li><li><p>3 years of experience as a Quality Inspector in an aviation company with an emphasis on mechanical and/or structural components and assemblies.</p><br><br></li><li><p>Previous experience in a mechanic or technician role is highly desirable</p><br><br></li><li><p>Airline experience is desirable</p><br><br></li></ul><br><p><b>Preferred</b></p><br><br><ul><li><p>FAA Airframe &amp; Powerplant License, an A&amp;P license including inspection authorization is preferred.</p><br><br></li></ul><br><p><b>Licensure/Certifications:</b></p><br><br><ul><li><p>A&amp;P License (preferred)</p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><ul><li><p><span>Onsite 100%</span></p><br><br></li><li><p>Vision: <span>able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.</span></p><br><br></li><li><p>Hearing:<span> able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.</span></p><br><br></li><li><p>Speaking<span>: able to speak in conversations and meetings, deliver information and participate in communications.</span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><span>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><span>Sitting: able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: able to stand for discussions in offices or on production floor.</span></p><br><br></li><li><p><span>Travel: able to travel independently and at short notice.</span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.</span></p><br><br></li></ul><br><p><b><b>Eligibility:&nbsp;</b></b></p><br><br><p><span>Eligible for employment in the US without sponsorship.&nbsp;</span></p><br><br><br><p><b><span>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</span></b></p><br><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Quality Inspection &lt;JF-QU-QC&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><b>Overview of the Role</b></p><br><br><br><p>The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.<br>As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.<br>As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.<br>The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.<br><b>Responsibilities</b></p><br><br><ul><li><p>Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.</p><br><br></li><li><p>Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.</p><br><br></li><li><p>Help your customers achieve their business goals and outcomes on the Salesforce platform by:</p><br><br></li><li><p>Coordinating the completion of the Signature Success catalog of services as required for your customer</p><br><br></li><li><p>Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer</p><br><br></li><li><p>Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation</p><br><br></li><li><p>Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.</p><br><br></li><li><p>Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.</p><br><br></li><li><p>Proactive Support &amp; Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.</p><br><br></li><li><p>Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.</p><br><br></li><li><p>The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.</p><br><br></li><li><p>Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.</p><br><br></li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li><p>Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.</p><br><br></li><li><p>Exceptional English &amp; Arabic communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.</p><br><br></li><li><p>Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.</p><br><br></li><li><p>Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.</p><br><br></li><li><p>Knowledge of software development process and design methodologies.</p><br><br></li><li><p>Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.</p><br><br></li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li><p>+2 years in the Salesforce Ecosystem.</p><br><br></li><li><p>Salesforce product certifications are a plus (<b>Administrator</b>, Advanced Administrator, Platform App Builder, <b>Service Cloud Consultant, Sales Cloud Consultant</b>).</p><br><br></li><li><p>Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.</p><br><br></li><li><p>Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)</p><br><br></li></ul><p>.</p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b><span>i</span></b><span>s looking for an </span><b>A220 Mechanical Quality Inspector (2nd Shift)</b> <span>to join our team based in</span><b><b>Mobile, AL</b><span>.</span></b></p><br><br><br><p>As the <b>A220 Mechanical Quality Inspector (2nd Shift)</b>, you will contribute to investigations and root cause analysis into quality/ technical issues reported by the business team and customer, ensuring there is appropriate containment and archiving, and that corrective and curative actions are taken by the accountable function through multifunctional teams.</p><br><br><p><br>You will perform Quality Inspections as per defined standards, Final Check and Attestation, Stop Points, Out of sequence work, including critical activities (when not delegated). You will ensure Operational Surveillance (people, product and process). You will also provide feedback and coaching to Operations &amp; Support Functions on Quality issues and observations from Operational Surveillance. Finally, you will actively participate in process improvements.</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p>Financial Rewards:<span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p>Work/Life Balance: <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p>Health &amp; Welfare: <span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p>Individual Development: <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><ul><li><p>Execute technical inspections in the production process of the aircraft in the context of the authorization of manufacturer operation.</p><br><br></li><li><p>Prepare and perform visual, incoming, first article, final inspections during aircraft manufacture for compliance with design specifications, customers and certification requirements.</p><br><br></li><li><p>Document the technical inspections performed in the FLEXNET/NCMS/SAP production orders SAP-based and the relevant IT systems by inspection remarks and complete other aircraft documents as well as prepare first article inspection reports.</p><br><br></li><li><p>Support troubleshooting, Functional Test Procedures(FTPs) and participate in Quality Survey requests.</p><br><br></li><li><p>Compile all technical data of non-conformance in order to launch the NCMS-based quality discrepancy sheets for the professional assessment in accordance with the manufacturing engineering documentation.</p><br><br></li><li><p>Document all the results of the technical inspector in the FLEXNET/NCMS/SAP based IT system.</p><br><br></li><li><p>Attain skills to perform audits of Non-Conformance Rework Orders as part of the Material Review Board (MRB).</p><br><br></li><li><p>Perform audits/reviews of workbooks to validate PV approval and process</p><br><br></li><li><p>adherence.</p><br><br></li><li><p>Track and maintain components during the Non Conformance process.</p><br><br></li><li><p>Perform other duties as assigned</p><br><br></li><li><p>Knowledge of Quality Management Systems.</p><br><br></li><li><p>Knowledge of drawing systems, inspection plans, and inspection coordination.</p><br><br></li><li><p>Knowledge of the principles, practices, methods and tools used in the production line.</p><br><br></li><li><p>Handling and use of inspection tools of the length measuring techniques (mechanical, optical, electrical)</p><br><br></li></ul><br><p><b>Your Boarding Pass: </b></p><br><br><ul><li><p>Highschool diploma or GED</p><br><br></li><li><p>2 years of experience in an aviation company with an emphasis on mechanical and/or structural components and assemblies.</p><br><br></li><li><p>Preferred experience in a Quality Inspector position.</p><br><br></li><li><p>Knowledge of Quality Management Systems.</p><br><br></li><li><p>Knowledge of drawing systems, inspection plans, and inspection coordination.</p><br><br></li><li><p>Knowledge of the principles, practices, methods and tools used in the production line.</p><br><br></li><li><p>Handling and use of inspection tools for length measuring techniques (mechanical, electrical)</p><br><br></li><li><p>Relevant Airline/Aviation experience is desirable</p><br><br></li></ul><br><p><b>Preferred: </b></p><br><br><ul><li><p>FAA Airframe &amp; Powerplant License, an A&amp;P license including inspection authorization is preferred</p><br><br></li></ul><br><p><b><b>Eligibility:&nbsp;</b></b></p><br><br><p><span>Eligible for employment in the US without sponsorship.&nbsp;</span></p><br><br><br><p><b><span>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Quality Inspection &lt;JF-QU-QC&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>What We Do</span><p><b><span>Managing Cyber Risk, Together&nbsp;</span></b><span><span>– As the world becomes increasingly connected, the need for Forescout’s solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers’ security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets.</span></span></p><br><p><span><span>At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting-edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us!</span></span></p><br><span>What You Will Do</span><p><span>As a Channel Account Manager, you will be responsible for managing and developing channel partners within your assigned territory to drive pipeline growth and revenue generation. You will work closely with Focus Partners to build strong, strategic relationships that enhance partner engagement and maximise sales opportunities.</span></p><br><p><span>This role requires a combination of business development, relationship management, and sales execution. You will act as a trusted advisor to your partners, enabling them with the necessary tools, knowledge, and support to successfully position and sell Forescout solutions.</span></p><br><p><span>Success in this role will be measured by your ability to increase the percentage of pipeline and revenue generated from the channel, drive deal registration numbers, and ensure a structured and programmatic approach to partner enablement.</span></p><br><p><span>This role requires frequent travel within your region, high energy, excellent presentation and communication skills, and the ability to build strong, trusted relationships with partners and internal teams.</span></p><br><p><b><span>Channel Sales &amp; Business Growth</span></b></p><br><ul><li><span>Manage and grow relationships with assigned channel partners, ensuring Forescout is their preferred cybersecurity vendor.</span></li><li><span>Drive </span><b><span>pipeline growth and revenue generation</span></b><span> through partner-led sales opportunities.</span></li><li><span>Achieve and exceed quarterly and annual revenue and MBO targets by developing joint go-to-market plans with partners.</span></li><li><span>Work closely with the regional sales teams to ensure effective collaboration between partners and Forescout direct sales.</span></li><li><span>Drive </span><b><span>deal registration</span></b><span> and ensure partners follow a structured sales process.</span></li></ul><p><b><span>Partner Recruitment, Enablement &amp; Development</span></b></p><br><ul><li><span>Identify and recruit high-potential partners that align with Forescout’s channel strategy.</span></li><li><span>Ensure partners are trained, certified, and capable of selling and supporting Forescout solutions.</span></li><li><span>Develop tailored enablement plans for Focus Partners to drive growth.</span></li><li><span>Deliver regular business reviews and joint account planning sessions with key partners.</span></li></ul><p><b><span>Strategic Partner Engagement</span></b></p><br><ul><li><span>Prioritise Focus Partners, ensuring the majority of revenue is driven through engaged and committed channel partners.</span></li><li><span>Facilitate executive engagement between key partners and Forescout leadership.</span></li><li><span>Develop relationships at all levels within partner organisations, including executive, sales, technical, and marketing teams.</span></li></ul><p><b><span>Marketing &amp; Demand Generation</span></b></p><br><ul><li><span>Work closely with partners to drive demand generation campaigns and joint marketing initiatives.</span></li><li><span>Ensure partners leverage Forescout’s marketing resources to build awareness and generate pipeline.</span></li><li><span>Support regional marketing events and partner-led demand generation activities.</span></li></ul><p><b><span>Managed Service Provider (MSP) &amp; Distribution Support</span></b></p><br><ul><li><span>Collaborate with distributors to optimise the channel ecosystem, ensuring partners receive the support and enablement needed to succeed.</span></li><li><span>Support and drive Managed Service Provider (MSP) engagement in markets where MSP models are a growth opportunity.</span></li></ul><p><b><span>Performance Metrics &amp; Accountability</span></b></p><br><ul><li><span>Track and report on key metrics including: </span><ul><li><span>% of pipeline generated through the channel</span></li><li><span>% of total revenue driven through the channel</span></li><li><span>Number of deal registrations and active partner opportunities</span></li><li><span>Partner engagement and certification levels</span></li></ul></li><li><span>Ensure partners are accountable for business growth and performance expectations.</span></li></ul><span>What You Will Bring</span><p><span><span><strong>Skills &amp; Experience</strong></span></span></p><br><ul><li><span>Proven experience in channel sales and partner management, ideally within the cybersecurity or IT industry. </span></li><li><span>Strong track record of driving pipeline and revenue growth through channel partners. </span></li><li><span>Ability to build, develop, and manage strategic partner relationships at all levels. </span></li><li><span>Experience in partner recruitment, enablement, and joint business planning. </span></li><li><span>Understanding of distribution and MSP models and how they impact the channel ecosystem. </span></li><li><span>Strong business acumen, strategic thinking, and problem-solving skills. </span></li><li><span>Ability to travel regularly within the assigned territory to engage with partners. </span></li><li><span>Excellent communication, presentation, and negotiation skills. </span></li><li><span>Self-motivated, highly energetic, and driven to succeed.</span></li></ul><p><span><span><span><strong>Success Metrics</strong></span></span></span></p><br><ul><li><span>Growth in channel-generated pipeline and revenue.</span></li><li><span>Increase in deal registrations and partner-led sales opportunities.</span></li><li><span>Strong partner engagement, with a clear focus on high-value relationships.</span></li><li><span>Growth in Focus Partner business, reducing reliance on inactive or disengaged partners.</span></li><li><span>Increased partner certification levels and enablement success.</span></li></ul><span>What Forescout Offers You</span><p><b><span>Managing cyber risk, together</span></b><span> – We are led by a visionary leadership team who encourages professional growth and development. We promote a diverse and inclusive culture providing for a collaborative and innovative environment where our team can make an impact on worldwide security while working on technology which is at the forefront of the industry. We are also proud of our competitive compensation and benefits offered. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!</span></p><br><span>More About Forescout</span><p><span>Forescout Technologies, Inc. delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security frameworks with their digital realities, including all asset types – IT, OT, IoT, IoMT. The Forescout Continuum Platform provides complete asset visibility, continuous compliance, network segmentation and a strong foundation for Zero Trust. For more than 20 years, Fortune 100 organisations and government agencies have trusted Forescout to provide automated cybersecurity at scale. Forescout arms customers with data-powered intelligence to accurately detect risks and quickly remediate cyberthreats without disruption of critical business assets. Learn more at </span><span><span>www.Forescout.com</span></span><span>.</span></p><br><span>Our Mission</span><p><span>To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.</span></p><br><span>Our Vision</span><p><span>A world where every cyber asset is seen, secure and compliant.</span></p><br><span>Our Cultural Values</span><ul><li><span>One Team</span><span> – We all work together, and we all win together. </span></li><li><span>Cyber Obsessed </span><span>– We are curious about technology, innovative and passionate about solving problems. </span></li><li><span>Customer Driven</span><span> – We listen, we learn, and we make it right. </span></li><li><span>Relentless </span><span>– We're smart, determined, and find a way. We figure stuff out. </span></li><li><span>Collaborative, without Ego –</span><span> No one succeeds alone. We strive to be the humble person that people want to work with.</span></li></ul><span>Our DEI Statement</span><p><span>At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity, and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.</span></p><br><p><b><span>Thank you for taking the time to learn more about us.</span></b><b><span>If this opportunity intrigues you, we would love for you to apply!</span></b></p><br><i><span>NOTE TO EMPLOYMENT AGENCIES:</span></i><i><span> We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies.</span></i><i><span> All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature.</span></i><i><span>No fee will be paid in the event</span></i><i><span>the candidate is subsequently hired as a result of the referral or through other means.</span></i> <p>Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent will be responsible for assisting the management of the process of credit approval on individual credit facility proposals for Corporate and Retail customers (only those retail proposals that fall outside applicable policy parameters), forwarded to them by the appropriate departments/ units. The incumbent will assess the quality of the credit exposure sought to be undertaken and adherence to established policies and procedures. The incumbent will constantly research and seek to apply best practices in credit risk, in accordance with Basel II and other relevant guidelines.</span></p><br> <br> <br><br> Main Responsibilities: <br> <p><strong>&nbsp;A. Shareholder &amp; Financial:</strong></p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform activities within the assigned Credit Risk Strategy that reflects the Group’s tolerance for risk and the level of profitability the Group expects to achieve for incurring various credit risks.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are within QNB’s Credit Risk Strategy.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist the SVP of Risk in creating Key Performance Indicators (KPIs) for the department and monitor their achievement on periodic basis</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor same.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implements KPI’s and best practices for role</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br><p>&nbsp;<strong>B. Customer (Internal &amp; External):</strong></p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with Compliance Group to ensure an appropriate response to obtain updates on regulations pertaining to credit risk review that are promulgated by the Central Bank, if any.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist the SVP of Risk in the development/ finalization of Service Level Agreements (SLAs) between the respective overseas operations and Head Office units/ departments as and when needed, to the extent they relate to the business functions.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure adherence to the Turn around Times (TAT) specified in the SLAs.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p><strong>&nbsp;C. Internal (Processes, Products, Regulatory):</strong></p><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous Improvement:</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform credit assessments, and provide credit approvals within the authority delegated to the incumbent.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for identifying, measuring, monitoring and controlling credit risk is in place.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Check coordination with business unit Relationship Managers for the timely receipt of customer documents/ other information required to evaluate the credit worthiness of the proposed borrowers.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the assessment of the credit proposals is adequate and analyses the various credit risk facets to measure a final credit risk rating including (but not limited to) an assessment of the requested facility and guarantees provided, client management and background, industry analysis, country analysis, external agency credit rating (if applicable), financial and cash flow analysis and the risk rating from the credit risk rating tool in use. &nbsp;</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Based on the assessment, recommend extending or declining the facility request or asking for additional security/ further structuring of the deal/ facility to safeguard the Group’s interests.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all credit approvals meet overall policy guidelines and QCB regulations and to stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work towards improving overall Group credit portfolio by instilling credit risk best practices.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address/ facilitate correction of any weaknesses identified during assessments, audits, or examinations.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate activities with business units to ensure the timely processing of customer credit requests within established TATs.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and encourage people to adopt practices better than the industry standard.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Possess an understanding of business processes and controls in all related credit/ operational areas.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support in risk management training across all business areas within the Group.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively identify areas for professional development of self and undertake development activities.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seek out opportunities to remain current with all developments in professional field.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br><p><strong>&nbsp;E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Learning &amp; Knowledge <br> <p><span>-</span><span>University graduate (Bachelor’s degree) preferably with a Major in Engineering or Business Administration (related field of study), Masters preferred.</span></p><br><p><span>-</span><span>Professional certification such as PRM, CPA, CFA is preferred.</span></p><br><p><span>-</span><span>Minimum of 8 years’ experience in a major bank of which at least 2 years in bank in risk function.</span></p><br><p><span>-</span><span>Excellent oral and numerical and written communication skills in English and Arabic (preferred).</span></p><br><p><span>-</span><span>Knowledge of Basel II Accord, with particular emphasis on credit-related issues and credit modelling methodologies.</span></p><br><p><span>-</span><span>Excellent quantitative modelling, analytical, and research skills.</span></p><br><p><span>-</span><span>Experience in working with large and complex data sets. Knowledge of financial markets and products.</span></p><br><p><span>-</span><span>Proficiency in risk concepts, banking products/ operations/ systems, pertinent regulatory requirements, International Accounting Standards and related pronouncements.</span></p><br><p><span>-</span><span>In-depth understanding of credit risk methodologies (KMV, Credit / Metrics, etc.), interest rate modelling [short rate models, HJM, BGM, etc.], VAR, and/or other complex financial risk modelling highly desirable.</span></p><br><p><span>-</span><span>Adequate knowledge of IT systems/ applications.</span></p><br><p><span>-</span><span>Self-motivated, eye for detail with ability to work with others and lead teams from diverse cultural backgrounds.</span></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>