وظائف موظف حجز تذاكر طيران - جدة السعودية

<h3 >About the Role</h3> <p >FNRCO is seeking a <strong >Senior Splunk SIEM Engineer Managed Services Consultant</strong> to join their team in Makkah, with work locations including Jeddah and Makkah. This full-time role requires a professional with 5-10 years of experience in Splunk Enterprise and SIEM environments, focusing on administration, security use case development, and operational support.</p> <h3 >Key Responsibilities</h3> <ul > <li >Administer the Splunk Enterprise environment, including solution deployment, user management, license management, upgrades, patch deployment, and managing log sources.</li> <li >Onboard new log sources and troubleshoot issues if logs are not being sent to Splunk.</li> <li >Develop security use cases using Splunk Enterprise Security and construct SIEM content such as correlation rules, reports, and queries.</li> <li >Manage support tickets with SIEM support as necessary.</li> <li >Periodically review existing Splunk configurations and propose enhancements.</li> <li >Continuously review and develop use cases, dashboards, alerts, and reports.</li> <li >Create and add custom correlation rules for devices based on business requirements.</li> <li >Support audits conducted by regulators in the Kingdom by providing relevant evidence from the SIEM solution.</li> <li >Develop parsing rules for non-standard logs.</li> <li >Configure threat feeds, IoCs, Sigma rules, and advisories from regulators and globally recognized organizations.</li> <li >Administer the Splunk UBA environment, including ingesting CIM-compliant data, raw events, and HR data.</li> <li >Manage UBA health using the Splunk UBA Monitoring App and perform backups/failovers.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 years of experience</strong> in Splunk Enterprise administration and SIEM engineering is required, with a preference for candidates having 5-10 years of experience.</li> <li >Demonstrated experience in the deployment, configuration, and management of Splunk Enterprise environments.</li> <li >Proficiency in developing security use cases and SIEM content.</li> <li >Experience with Splunk UBA administration and data ingestion.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time position</strong> based in the Makkah region, with responsibilities covering both Jeddah and Makkah. The role involves working within a managed services framework, providing critical support and development for security information and event management systems.</p> <h3 >Application Process</h3> <p >Candidates who meet the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.</p>

IT Consultant – IT Cost Optimization (Contract role) Riyadh, Saudi Arabia | On-site, Full-time | 3-4 Month Contract | Immediate Start<br>Role Overview:We're looking for an IT Consultant to join a cost optimization engagement with a top consulting firm, focused on identifying waste and inefficiency across IT spend (Cap Ex & OpEx). This is not a procurement or vendor-negotiation role, we need someone who understands banking IT environments deeply enough to assess whether solutions are being used effectively, over-provisioned, redundant, or could run better with improved processes. You'll translate technical and operational findings into clear, data-driven recommendations for senior stakeholders.<br>Key Responsibilities:Review the bank's IT architecture and application landscape, what's deployed, how it's used, and which banking products run on which platforms Assess IT solutions and infrastructure for waste, redundancy, underutilization, and process inefficiencies Analyze usage and consumption data (licenses, infrastructure capacity, cloud usage, support tickets) to detect overuse, underuse, and optimization potential Break down IT cost structures into cost drivers, distinguishing fixed vs. variable costs and root causes of inefficiency Engage with internal IT stakeholders to validate findings and understand how systems are actually used day-to-day Build clear, data-driven business cases and savings trackers to quantify opportunities Support implementation follow-up, tracking savings realization and flagging risks<br>What We're Looking For:4-6+ years as a Technology/IT Business Analyst, IT Consultant, or similar role within banking or financial services , assessing IT systems, usage, and cost efficiency (not primarily vendor sourcing/procurement) Strong understanding of banking IT architecture and how business/technical teams actually use systems Proven ability to identify inefficiencies and translate technical findings into business recommendations Comfortable presenting to senior stakeholders and C-level executives Advanced Power Point and Excel skills; able to build presentations and business cases independently Bachelor's/Master's in IT, Engineering, Business, or Finance Fluent English (Arabic a plus)<br>If you match the above and are interested, hit the APPLY button!

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br>Key Responsibilities<br><br>Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures<br><br><br>Requirements<br><br>Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;Practical knowledge of PC hardware, Windows OS and mac OS, common office software; experience with OS reinstallation and endpoint troubleshooting;Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;Fluent in Arabic and English. Able to collaborate in a multicultural environment<br><br>Please note: Please note that only candidates selected for further consideration will receive a response.

<h3 >About Saudi Airlines Catering Company</h3> <p >Saudi Airlines Catering Company is seeking a <strong >Specialist, Talent Acquisition</strong> to join its team in Jeddah. This full-time role is integral to managing the complete talent acquisition lifecycle, ensuring the company attracts and hires qualified candidates efficiently and in accordance with established standards.</p> <h3 >Role Overview</h3> <p >The Specialist, Talent Acquisition will manage the end-to-end talent acquisition process. This encompasses sourcing, attracting, assessing, and hiring qualified candidates in alignment with business requirements, company policies, and established Key Performance Indicators (KPIs).</p> <h3 >Key Responsibilities</h3> <ul > <li >Search for relevant and qualified CVs through various channels, including job portals (LinkedIn, ******, headhunters, the CATRION database, and other approved recruitment channels based on departmental requirements.</li> <li >Coordinate and conduct interviews with candidates.</li> <li >Manage the full Recruitment Cycle, encompassing candidate sourcing, screening, selection, offer management, onboarding, overseas recruitment, documentation, medical follow-up, employment contracts, and coordination with HR Operations.</li> <li >Handle travel ticket requests for new hires from different countries and agents.</li> <li >Coordinate airport pickup and accommodation arrangements for new hires.</li> <li >Represent CATRION at career fairs.</li> <li >Ensure hiring is completed within established KPIs and target timelines.</li> <li >Update the Employment/Vacancies Weekly Report.</li> <li >Prepare and distribute recruitment notifications.</li> <li >Contact universities, colleges, and other talent sources to attract fresh graduates and qualified candidates.</li> <li >Coordinate with approved task force companies to secure the required workforce on time.</li> <li >Conduct numerical, psychological, aptitude, English language, and online assessments for shortlisted candidates.</li> <li >Perform other job-related duties as assigned.</li> </ul> <h3 >Compliance and Operational Duties</h3> <ul > <li >Perform other duties related to the job and/or the operation of the company in accordance with the Saudi Labor Law.</li> <li >Adhere to Cybersecurity policies and procedures.</li> <li >Handle data and information according to their level of classification.</li> <li >Protect copyrights, patents, intellectual property rights, and comply with applicable laws and regulations.</li> <li >Comply with Cybersecurity requirements related to user devices, internet, software, systems, and email.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Minimum 2 to 4 years of experience in talent acquisition or a related field.</li> <li >Nationality: Saudi Arabia.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jeddah, offering an opportunity to contribute to the strategic growth of Saudi Airlines Catering Company.</p>

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Offer: Equestrian Trainer - Riyadh, Saudi Arabia Position: Equestrian Trainer Location: Riyadh, Saudi Arabia Employment Type: Full-time Start Date: To be agreed Contract Duration: 1-2 years, renewable by mutual agreement Reports To: Stable Manager / Owner / Equestrian Program Director About the Role We are seeking an experienced and professional Equestrian Trainer to join our equestrian facility in Riyadh, Saudi Arabia. The trainer will be responsible for training horses, coaching riders, supporting stable operations, and maintaining high standards of horse welfare, safety, and performance. The ideal candidate should have strong experience in horse training, rider instruction, stable management, and competition preparation. This role is suitable for a disciplined, patient, and knowledgeable trainer who can work with horses and riders of different levels. Key Responsibilities Train horses according to their level, discipline, temperament, and development needs. Provide riding lessons and coaching for beginner, intermediate, and advanced riders. Prepare horses and riders for competitions, shows, endurance rides, or private training goals. Develop individual training programs for horses and riders. Monitor horse fitness, behavior, performance, and general wellbeing. Assist with horse exercising, lunging, groundwork, schooling, and conditioning. Identify training issues, behavioral problems, or health concerns and report them promptly. Work closely with veterinarians, farriers, grooms, and stable staff. Ensure horses are handled safely and humanely at all times. Maintain clean, safe, and professional training areas, arenas, tack rooms, and equipment. Advise on suitable tack, feed, turnout, exercise schedules, and care routines. Support the selection, evaluation, and purchase of horses when required. Maintain records of horse progress, rider progress, health observations, and training schedules. Follow all facility rules, safety procedures, and animal welfare standards. Represent the stable professionally with clients, guests, riders, and visitors. Required Qualifications and Experience<br><br>Requirement Details Experience Minimum 5 years of professional equestrian training experience preferred Riding Level Strong riding ability with proven horse-training skills Coaching Experience teaching riders of different ages and levels Horse Care Good knowledge of horse health, behavior, nutrition, and stable routines Disciplines Experience in show jumping, dressage, endurance, flatwork, or general horsemanship Language English required; Arabic is an advantage Certification Equestrian coaching or training certification is preferred Location Willingness to relocate to Riyadh, Saudi Arabia Skills and Personal Qualities Strong communication and teaching skills. Calm, patient, and confident around horses. Professional attitude and good discipline. Ability to work independently and as part of a team. Good problem-solving skills. Physically fit and able to work outdoors in different weather conditions. Respectful of Saudi culture, local customs, and workplace policies. Reliable, organized, and safety-focused. Employment Package The employment package may include:<br><br>Benefit Details Salary Competitive monthly salary, based on experience and qualifications Accommodation Provided or housing allowance Transportation Provided or transportation allowance Visa Work visa sponsorship provided Flights Annual return flight ticket, subject to contract terms Medical Insurance Provided according to Saudi labor regulations Vacation Paid annual leave according to Saudi labor law Contract Renewable contract based on performance and mutual agreement Working Conditions The Equestrian Trainer will be based at the employer's equestrian facility in Riyadh. The role may require early mornings, evenings, weekends, and attendance at events or competitions depending on the training schedule. The trainer must follow all safety standards and ensure that horses, riders, and staff are protected during training sessions and daily stable activities. Candidate Requirements The successful candidate should be able to:Relocate to Riyadh, Saudi Arabia. Provide professional references from previous equestrian employers or clients. Submit evidence of training experience, competition experience, or coaching qualifications. Pass any required medical checks for employment visa purposes. Work respectfully within a multicultural team. Offer Statement We are pleased to offer the position of Equestrian Trainer in Riyadh, Saudi Arabia, subject to successful completion of reference checks, agreement on final employment terms, and approval of the required work visa. This position provides an excellent opportunity for an experienced equestrian professional to work in a growing equestrian environment in Saudi Arabia, with the possibility of long-term employment and professional development.

Job description:<br><br>Job Purpose:The Assistant Officer Recovery & Post-Flight Support responsibility is to coordinate cargo recovery operations, ensuring effective resolution and communication with customers and stakeholders by determining requirements and fulfilling requests of post-flight support while ensuring exceptional customer service in compliance with the company’s policies and procedures. Job Accountabilities: Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Communicate and coordinate with customers, stations, internal and external stockholders to finalize the out of kingdom and in kingdom requests. Collect feedback from customers on recovery operations and support services. Providing customers with timely updates on recovery status Comprehensive reports detailing recovery actions taken, challenges faced, and resolutions. Gathering data on cargo condition and recovery outcomes for future improvement. Coordinate securing facilities for storing recovered cargo until it can be assessed or delivered. Maintains and updates the call center database by entering the required service to track the quality of the inquiry’s outcome and ensure compliance to the policies and procedures. Ensures fulfilling requests by clarifying desired information; completing transactions; forwarding requests Coordinates with the finance department in the event of customer reimbursement. Tracking shipment status by follow-up and coordinating with involved stations (In-Out kingdom) directly in case of collecting, analyzing info related to lost/damaged cargo. Qualifications and Experience: Bachelor’s degree in business administration, Marketing or related field. A minimum of 0 – 1 years of experience in the same or similar field.

Company Description:VAULT Logistics is a leading provider of agile, end-to-end supply chain solutions for businesses of all sizes. The company offers a comprehensive range of services, including warehousing, container yard storage, transportation, freight forwarding, and customs clearance. With a focus on reliability and long-term partnerships, VAULT Logistics works closely with clients to understand their needs and deliver tailored logistics solutions. Team members join a growing organization that values expertise, customer service, and operational excellence.<br>Key Responsibilities:Manage pricing and procurement for Ocean, Air, and Cross-Border Road freight. Prepare competitive quotations for RFQs and RFPs within agreed turnaround times. Negotiate rates with shipping lines, airlines, transporters, and overseas agents. Prepare accurate cost sheets covering origin, freight, destination, and local charges. Evaluate transit time, free time, validity, capacity, equipment, surcharges, and routing risks. Calculate selling rates, GP values, and GP margins accurately. Recommend alternative routes, carriers, and service options based on market conditions. Maintain rate databases and monitor quotation competitiveness and lost-business reasons. Prevent underquoting, missing charges, expired rates, and margin leakage. Qualifications:Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field. Hands-on experience in freight forwarding pricing and procurement. Strong knowledge of Ocean, Air, and Cross-Border Road freight. Strong negotiation, analytical, and supplier relationship management skills. Good knowledge of freight pricing, cost structures, and margin management. Proficiency in MS Excel and freight/rate management systems is preferred.<br>Core Competencies:Freight Pricing & Quotation Procurement & Supplier Negotiation Freight Forwarding Multimodal Transportation Cost & Margin Analysis RFQ & RFP Management Rate Management Commercial Awareness Supplier Relationship Management Market & Competitor Analysis Problem Solving Cross-Functional Coordination<br>Location:Jeddah - Saudi Arabia

The Sales Executive will play a pivotal role in expanding our brand presence, enhancing client relationships, and exceeding sales targets by driving food service (bakery) sales across premium hotels, pubs, airlines and restaurants. Responsibilities Sales Strategy and Execution Lead the sales efforts within the hospitality sector, including high-end hotels, Coffeeshops, and restaurants, by developing and executing targeted sales strategies. Establish and exceed sales targets for growth, focusing on expanding market share and brand visibility. Identify new opportunities within the market, pitching innovative solutions and products to clients. Relationship Management and Client Engagement Build and nurture strong, long-term relationships with F&B managers and decisionmakers across target clients. Act as the brand ambassador, hosting product presentations, tastings, and educational sessions to showcase premium offerings. Ensure ongoing client satisfaction through exceptional service, responsiveness, and proactive communication. Market Insight and Analysis Stay informed of trends, competitor activities, and evolving customer needs within the food service industry to refine sales strategies. Gather and analyze market insights to provide recommendations on product development, packaging improvements, and service enhancements. Customer Service Excellence Work closely with operations and logistics teams to ensure prompt, accurate order fulfillment. Act as the primary contact for client inquiries, managing and resolving issues to build loyalty and trust. Solicit client feedback to continuously improve service and product quality. Sales Reporting and Forecasting Maintain accurate records of client interactions, sales activities, and forecasts. Prepare detailed sales reports and performance analysis for review by the Sales Manager. Identify potential growth areas and provide insights to support strategic decision-making. Qualifications Bachelor’s degree in business, Marketing, Hospitality, or a related field.1-3 years of experience in a sales role within the food service industry(bakery), with a proven track record in selling to hotels, pubs, and restaurants..

About the Role The Manager – Legal Consultation will lead the end-to-end management of commercial contracts across KSIA projects and business functions, including special contracts, leases, consultancy agreements, and project-related agreements. The role will oversee contract negotiations, administration, governance, claims, changes, and commercial risks while providing strategic legal guidance to stakeholders and ensuring alignment with KSIA requirements and organizational objectives.<br>Key Responsibilities Provide legal consultation and advisory support to internal stakeholders. Represent the Legal function in cross-functional engagements and provide independent legal advice on operational and strategic initiatives. Identify and assess legal risks arising from projects, initiatives, and operational activities and recommend appropriate mitigation strategies. Provide timely legal opinions during operational or business disruptions to safeguard institutional interests and reputation. Advise on the implementation of high-level legal opinions and board-level guidance, ensuring alignment with applicable legal and governance requirements. Identify legal opportunities and constraints related to the airport’s long-term master plan, including infrastructure financing, data sovereignty, and emerging technologies. Provide legal risk assessments and strategic briefings to senior leadership on major commercial matters, ESG disclosure requirements, and cross-border partnerships. Review proposed business models and investment structures to ensure compliance with applicable laws and governance standards. Develop and maintain legal playbooks and advisory templates to support consistent, high-quality legal guidance across corporate and commercial workstreams.<br>Qualifications & Experience Bachelor’s degree in Law or a related field. Minimum 6 years of relevant experience, including at least 2 years in a managerial position. Professional certifications such as World CC (IACCM), PMP, CIPS, MRICS, CCM, Contract Management Certification, or equivalent are preferred.

Overview As an Application Engineer, you will be working with innovative companies in the aerospace/defense, oil/gas, communications, automation and machinery industries. You will be responsible for contributing to the marketing and sales of Math Works’ sophisticated engineering products; assisting in the development of components of software product models and simulations to demonstrate the use of Math Works’ MATLAB and Simulink products; developing components of technical engineering demonstrations of Math Works’ Simulink and MATLAB products to support the company’s sales activities; assisting senior team members in engagements with prospective and existing customers to understand their workflow and identifying relevant Math Works engineering solutions; and developing application examples and simulations to demonstrate how Math Works engineering software addresses<br>Qualifications A bachelor's degree in engineering (Aerospace, Electrical, Mechanical, Communications). At least 2 years of experience with MATLAB and Simulink in signal processing, radio frequency and wireless communications applications or equivalent academic experience. Excellent verbal and written communication and presentation skills in English.<br>Special Requirements Demonstrated expertise in model-based design using MATLAB and Simulink tools, including modeling, simulating and analyzing design, testing and deployment workflows for control design and automation applications in a range of industries -- automotive, aerospace, and robotics. Demonstrated expertise supporting customers with engineering data analysis workflows using MATLAB and Simulink. Demonstrated expertise in developing and delivering technical product demonstrations to customers and assessing product marketing strategy.<br>Daily activities include Technical engagement with customers to understand their project requirements and workflows and then recommend Math Works technical capabilities. Prepare and deliver technical presentations and demonstrate application examples (onsite visits, seminars, etc.). Work with sales and marketing teams to create strategies for different accounts and markets. Execute in-depth technical engagements with customers evaluating Math Works products. Technical support for customers using MATLAB, Simulink, and the entire suite of products.

Job Title: Supplier Helpdesk Project Manager – SAP Ariba Location: Riyadh, Saudi Arabia Experience: 10+ Years<br><br>Position Overview<br>We are looking for an experienced Supplier Helpdesk Project Manager – SAP Ariba to lead and manage supplier support operations across supplier onboarding, registration, qualification, enablement, and supplier lifecycle management.<br>The successful candidate will be responsible for end-to-end service delivery, project mobilization, transition, operational governance, SLA/KPI management, stakeholder engagement, supplier escalations, and continuous improvement across SAP Ariba and related procurement platforms.<br>The role will serve as the primary point of contact for client stakeholders and supplier communities, ensuring high-quality supplier support, operational excellence, SLA compliance, and continuous enhancement of the supplier experience.<br>Key Responsibilities1. Supplier Helpdesk & Service Delivery Lead end-to-end supplier helpdesk operations through phone, email, portal, and ticketing channels. Manage supplier onboarding, registration, qualification, enablement, and profile maintenance activities. Ensure timely and accurate resolution of supplier queries related to SAP Ariba and procurement processes. Define and monitor SLAs, KPIs, quality standards, and service performance. Act as the escalation point for critical supplier and business issues. Drive improvements in First Contact Resolution (FCR), turnaround time, and supplier satisfaction.2. SAP Ariba Operations Oversee supplier support processes across:Supplier Registration Supplier Enablement Supplier Qualification Supplier Lifecycle & Performance Management Supplier Profile Management Ariba Network Support Catalog Management Supplier Master Data Coordinate with Procurement, Sourcing, Category Management, IT, and SAP Ariba teams to resolve operational and technical issues. Support SAP Ariba enhancements, upgrades, testing, releases, and process optimization. Ensure adherence to defined procurement processes and governance standards.3. Project & Transition Management Lead project mobilization, knowledge transition, service transition, and go-live activities. Develop and maintain project plans, RAID logs, risk registers, governance frameworks, and transition plans. Manage transition readiness assessments and ensure operational preparedness before go-live. Coordinate knowledge acquisition and documentation from incumbent teams or client stakeholders. Plan and execute onboarding and training programs for helpdesk resources. Ensure smooth transition from project implementation into steady-state operations.4. Stakeholder & Supplier Management Act as the primary interface between the service provider, client stakeholders, procurement teams, suppliers, and technology partners. Build strong relationships with business and supplier communities. Conduct regular service reviews, governance meetings, operational reviews, and performance discussions. Manage supplier escalations and business-critical issues through effective resolution and communication. Drive initiatives to improve supplier experience and engagement.5. Team Leadership & Resource Management Lead Team Leads, SAP Ariba SMEs, Helpdesk Associates, and support teams. Define team objectives, performance metrics, and operational targets. Conduct performance reviews and implement coaching and development plans. Manage resource planning, capacity, shift coverage, and workload balancing. Build SAP Ariba and supplier-support capabilities within the team. Promote a culture of accountability, collaboration, and continuous improvement.6. Reporting & Governance Establish and manage operational governance frameworks. Prepare and present:SLA/KPI Dashboards Weekly/Monthly Governance Reports Operational Performance Reviews Executive Steering Committee Updates Supplier Satisfaction Reports Service Improvement Plans Monitor ticket volumes, resolution times, backlog, escalations, FCR, and supplier feedback. Perform Root Cause Analysis (RCA) and implement corrective and preventive actions. Provide management with insights, trends, risks, and improvement recommendations.7. Continuous Improvement & Automation Identify opportunities to optimize supplier support processes and reduce operational effort. Implement self-service portals, knowledge bases, FAQs, chatbots, and AI-enabled supplier support. Drive automation of repetitive supplier queries and operational processes. Identify opportunities for cost optimization and productivity improvement. Apply Lean Six Sigma / continuous improvement methodologies where applicable. Improve supplier onboarding cycle time, resolution efficiency, and overall supplier experience. Required Skills & Experience10+ years of overall experience in IT service delivery, project management, procurement operations, or supplier management. Strong experience managing SAP Ariba supplier enablement/support operations. Hands-on understanding of SAP Ariba Supplier Lifecycle and Performance (SLP), Supplier Registration, Supplier Qualification, and Ariba Network. Experience managing supplier onboarding and enablement programs. Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and supplier management processes. Proven experience managing supplier helpdesk / service desk operations. Strong experience in SLA, KPI, CSAT, FCR, ticket management, and service governance. Experience in project mobilization, transition, knowledge transfer, and go-live management. Strong stakeholder and supplier management skills. Experience managing large, multi-functional teams. Strong analytical, problem-solving, and escalation-management capabilities. Experience with service improvement, process optimization, and automation initiatives. Strong communication, presentation, and executive stakeholder management skills. Experience working with global or enterprise-scale procurement environments is preferred. Preferred Certifications SAP Ariba Certification preferred. PMP / PRINCE2 preferred. ITIL Foundation / ITIL 4 preferred. Lean Six Sigma certification is an advantage. Agile/Scrum certification is an advantage. Key Performance Indicators Supplier Satisfaction (CSAT) First Contact Resolution (FCR) SLA Compliance Average Ticket Resolution Time Query Resolution Accuracy Supplier Onboarding Cycle Time Escalation Rate Ticket Backlog Reduction Knowledge Base / Self-Service Utilization Team Productivity Automation & Cost Efficiency Supplier Experience Improvement

<h3 >Role Overview</h3> <p >Marriott International is seeking a <strong >Director of Sales &amp; Marketing</strong> for a full-time position in Jeddah. This leadership role is responsible for the property’s sales department, specifically for hotels with bookings exceeding 300 peak rooms and significant local catering revenue. The Director will manage both reactive and proactive sales efforts, providing daily leadership to sales associates to achieve property sales objectives, booking goals, and overall revenues.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage the development of strategic account plans for demand generators in the market.</li> <li >Oversee the property's reactive and proactive sales initiatives.</li> <li >Determine and develop marketing communication activities in collaboration with Regional Marketing Communications.</li> <li >Provide customer intelligence by evaluating market and economic trends to inform sales strategy adjustments.</li> <li >Review STAR reports and competitive shopping reports to maintain awareness of the hotel’s market position.</li> <li >Research competitor sales team strategies to identify opportunities for increasing occupancy, RevPAR, and market share.</li> <li >Contribute to sales strategy meetings with input on weekly and overall sales direction.</li> <li >Suggest innovative marketing ideas and develop deployment strategies to grow market share.</li> <li >Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, Area Sales leaders, and customers.</li> <li >Participate in sales calls with the Sales and Marketing team to acquire and close business.</li> <li >Identify public relations opportunities and coordinate activities to enhance the overall marketing communication strategy.</li> <li >Execute and support Marriott’s Customer Service Standards and the hotel’s Brand Standards.</li> <li >Manage the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.</li> <li >Implement a seamless turnover process from sales to operations and back, ensuring a high level of service.</li> <li >Monitor the effective resolution of guest issues arising from the sales process.</li> <li >Develop strong partnerships with local organizations and internal key stakeholders to increase brand and product awareness.</li> <li >Execute exemplary customer service to drive customer satisfaction and loyalty.</li> </ul> <h3 >Leadership and Strategic Management</h3> <ul > <li >Develop sales goals and strategies, ensuring alignment with the brand business strategy.</li> <li >Execute the sales strategy to meet individual and team booking goals.</li> <li >Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals.</li> <li >Verify that the Sales team understands and leverages Marriott International (MI) demand engines to their full potential.</li> <li >Partner with Human Resources to attract, develop, and retain talent.</li> <li >Set goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, address performance issues, and hold staff accountable.</li> <li >Manage the marketing budget to enable the development of property-specific campaigns, promotions, and collateral to drive revenue and meet objectives.</li> <li >Champion leadership development and workforce planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent.</li> <li >Identify, train, and mentor group sales associates, utilizing available on-the-job training tools.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 4 years of experience in sales and marketing or a related professional area.</li> <li >OR</li> <li >A 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 2 years of experience in sales and marketing or a related professional area.</li> </ul> <h3 >Preferred Attributes</h3> <ul > <li >A 4-year college degree.</li> <li >Demonstrated skills in supervising a team.</li> <li >Lodging sales experience.</li> <li >Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li> </ul> <h3 >About Marriott International</h3> <p >Marriott International is dedicated to implementing its brand’s service strategy and initiatives across all aspects of the sales process, focusing on building long-term, value-based customer relationships. This role is integral to delivering products and services that meet or exceed customer expectations and provide a return on investment to the owner and Marriott International.</p>

Fun Quest, Riyadh's newest immersive edutainment world for kids aged 0–14, is looking for a friendly, organised, and customer-focused Receptionist to be the first point of contact for our guests.<br>If you enjoy interacting with families, creating a welcoming experience, and working in a fast-paced environment, we'd love to hear from you!<br>About the Role<br>As a Receptionist, you'll welcome guests, assist with enquiries and bookings, handle front-desk operations, and ensure every family receives a warm and seamless experience from the moment they arrive.<br>What You'll Do<br>* Welcome and assist guests with a friendly and professional approach.* Handle enquiries, admissions, bookings, and payments.* Provide information about Fun Quest activities, packages, events, and offers.* Manage phone calls, messages, and customer enquiries.* Support birthday party and event bookings.* Handle guest concerns and ensure they are resolved professionally.* Maintain accurate records and support daily front-desk operations.* Coordinate with the operations and sales teams to ensure smooth guest experiences.<br>What We're Looking For<br>* Previous experience in reception, customer service, retail, F&B, or entertainment is preferred.* Excellent communication and interpersonal skills.* Friendly, confident, and professional personality.* Organised and able to multitask in a busy environment.* Customer-focused with a positive attitude.* Comfortable working with children and families.* Arabic and English communication skills are an advantage.<br>Why Join Fun Quest?<br>Be part of a team creating something special for children and families in Riyadh. At Fun Quest, every day is about play, discovery, learning, and unforgettable experiences.

<h3 >About Carrier and the Role</h3> <p >Carrier (KSA) is a leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. As the inventor of modern air conditioning, Carrier maintains a long trajectory of developing new technologies and industry-leading solutions. We are seeking a <strong >Senior Sales Engineer</strong> to join our team in Jeddah, KSA, for a full-time position. This role contributes to our mission of creating healthier homes, buildings, and shipping environments while reducing environmental impact.</p> <h3 >Role Purpose</h3> <p >The primary purpose of this role is to drive business growth and enhance profitability for Carrier. The Senior Sales Engineer will be responsible for building a robust sales pipeline to secure new business bookings and managing strategic accounts to facilitate the closure of large-scale projects within the HVAC sector.</p> <h3 >Key Responsibilities</h3> <ul > <li >Acquire new customers and cultivate relationships with existing clients.</li> <li >Prepare comprehensive sales quotes and conduct follow-ups to convert them into confirmed orders.</li> <li >Conduct market surveys to identify new opportunities and generate leads.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 3-5 years of sales experience in HVAC projects within KSA.</li> <li >Demonstrated HVAC sales experience specifically within the KSA Western region.</li> <li >Proven record of achieving sales targets.</li> <li >Bachelor's degree in Mechanical Engineering.</li> </ul> <h3 >Required Skills and Eligibility</h3> <ul > <li >Possession of a strong market network.</li> <li >Excellent communication skills.</li> <li >This role is exclusively open to Saudi Nationals.</li> </ul> <h3 >Application</h3> <p >We invite qualified candidates who meet the specified requirements to apply for this position.</p>

About Rate Gain<br><br>Rate Gain Travel Technologies Limited is a global provider of AI-powered Saa S solutions for travel and hospitality, working with 13,000+ customers and 700+ partners across 160+ countries. Rate Gain helps travel and hospitality businesses accelerate revenue generation through acquisition, retention, and wallet share expansion.<br><br>Today, Rate Gain is one of the world's largest processors of electronic transactions, price points, and travel intent data, enabling revenue management, distribution, and marketing teams across hotels, airlines, destination marketing organizations, metasearch companies, package providers, car rentals, travel management companies, cruises, and ferries to drive better business outcomes.<br><br>Founded in 2004 and headquartered in India, Rate Gain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and all leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies, unlocking new revenue every day.<br><br>What we are looking to hire:<br><br>We are looking for an experienced Associate Director – Account Management to join our Hospitality business in Saudi Arabia. This role will be responsible for managing strategic hotel accounts across KSA and driving revenue growth through account expansion, cross-sell, and upsell opportunities across Rate Gain's product portfolio.<br><br>Primary Responsibilities<br><br>Manage and grow a portfolio of strategic hospitality accounts across Saudi Arabia, ensuring high customer satisfaction, retention, and renewal rates . Drive revenue growth through cross-sell and upsell opportunities across Rate Gain's Distribution, Marketing, and Business Intelligence solutions . Build and maintain strong relationships with key decision-makers across Revenue, Distribution, Commercial, Marketing, and Operations functions within hotel organizations . Develop and execute account growth strategies aligned with customer objectives, while leading commercial discussions, solution presentations, negotiations, and deal closures . Achieve quarterly and annual revenue targets through effective account planning, pipeline management, and acting as a trusted advisor to customers . Collaborate with internal teams and represent Rate Gain at industry events while maintaining accurate forecasts, account plans, and incorporating market intelligence . Monitor account performance metrics, identify risks and opportunities, and proactively implement action plans to maximize customer value and business growth. Identify and cultivate relationships with new stakeholders within existing customer organizations to expand Rate Gain's footprint and strengthen long term strategic partnerships<br><br>Knowledge <br><br>Strong commercial acumen and understanding of B2B Saa S business models, enterprise account management, and revenue growth strategies . Familiarity with the travel, hospitality, and hotel technology ecosystem, including customer lifecycle management and strategic account planning . Proficiency with Salesforce or similar CRM platforms, including pipeline management, forecasting, and opportunity tracking . Ability to analyze account performance data, identify expansion opportunities, and develop actionable growth strategies . Strong presentation, negotiation, and stakeholder management skills with the ability to engage and influence senior decision-makers <br><br>Skills<br><br>7-10 years of experience in Enterprise Sales, Account Management, Customer Success, or Strategic Partnerships roles within Saa S, Travel Technology, Hospitality Technology, or related industries . Proven experience managing and growing enterprise customer relationships, with a strong track record of achieving revenue growth through renewals, cross-sell, and upsell initiatives . Experience working with hotel groups, hospitality brands, OTAs, travel companies, or technology providers serving the hospitality sector is highly preferred . Prior exposure to the Saudi Arabian or GCC hospitality market and established industry relationships will be an added advantage . <br><br>Attitude And Soft Skills<br><br>Excellent communication, presentation, and relationship-building skills, with the ability to engage and influence senior stakeholders . Strong customer-centric mindset with a passion for delivering measurable business value and fostering long-term partnerships . High level of ownership, accountability, and commitment to achieving business objectives . Strategic thinker with a proactive, results-driven approach and the ability to thrive in a fast-paced, dynamic environment . Collaborative team player with strong stakeholder management skills and the ability to work effectively across cross-functional teams<br><br>Equal Opportunity Employer<br><br>We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

bout the Role The Manager – Commercial Contract will lead the end-to-end management of commercial contracts across KSIA projects and business functions, including special contracts, leases, consultancy agreements, and project-related agreements. The role will oversee contract negotiations, administration, governance, claims, changes, and commercial risks while providing strategic guidance to stakeholders and ensuring alignment with KSIA requirements and organizational objectives.<br>Key Responsibilities Provide legal drafting and advisory support during the negotiation of land leases, office rentals, warehouse agreements, and other property-related contracts. Review property management contracts to ensure alignment with operational requirements and asset protection strategies. Ensure tenant documentation complies with applicable Saudi real estate laws and zoning regulations. Identify legal risks related to property maintenance and utility liabilities and develop appropriate indemnity provisions. Advise the property management team on lease enforcement, delinquency notices, and termination of non-compliant tenants. Maintain standardized real estate contract templates in line with current market practices and legislative requirements. Draft and review revenue-sharing agreements for retail, food & beverage, and duty-free operators within airport terminals. Ensure concessionaire contracts incorporate appropriate service-level standards and performance requirements. Review concessionaire bid submissions to ensure proposed commercial terms are accurately reflected in final agreements. Monitor contractual compliance relating to operating permits, insurance coverage, and other contractual obligations. Identify potential contractual conflicts between retail operators and develop appropriate exclusivity or non-compete provisions. Provide legal support for the transition and handover of concession spaces upon contract expiry or termination. Develop and update concession contract annexes covering digital payments, data sharing, and passenger privacy requirements.<br>Qualifications & Experience Bachelor’s degree in Law or a related field. Minimum 6 years of relevant experience, including at least 2 years in a managerial position. Professional certifications such as World CC (IACCM), PMP, CIPS, MRICS, CCM, Contract Management Certification, or equivalent are preferred.