وظائف مهندس انظمة مدمجة - الظهران السعودية

<div dir="rtl"><h3 >Overview of the Role</h3> <p >Gal Human Resources is seeking a <strong >Travel Ticket Writer</strong> to join its team in Dhahran, Eastern Province. This full-time role aims to provide comprehensive travel services for clients, including flight and hotel bookings and organizing various trips to ensure a smooth and comfortable travel experience.</p> <h3 >Responsibilities</h3> <ul > <li >Market, sell, and organize travel ticket and trip offers for various means of transportation.</li> <li >Arrange travel and trips by land, air, or sea on behalf of clients, in coordination with travel agencies and tour operators.</li> <li >Respond to client inquiries related to ticket bookings, tours, transportation services, and desired destinations.</li> <li >Manage and maintain relationships with suppliers and key clients, implement effective solutions, and provide high-quality service.</li> <li >Follow internal policies and procedures to ensure compliance with relevant laws and regulations.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Practical experience ranging from <strong >0 to 1 year</strong> in a field related to travel services or ticketing.</li> <li >Ability to work with various booking systems and provide client support.</li> </ul> <h3 >Skills and Competencies</h3> <ul > <li >Excellent communication skills and ability to build strong relationships with clients and suppliers.</li> <li >High organizational skills and attention to detail to arrange bookings and trips accurately.</li> <li >Problem-solving ability and delivering outstanding customer service.</li> <li >Adherence to policies, procedures, and regulations governing work.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in the city of <strong >Dhahran</strong> within the <strong >Eastern Province</strong>, where you will work within a specialized HR and Travel Services team.</p> <h3 >Application for the Role</h3> <p >We invite interested candidates who meet the above requirements to apply for this role at Gal Human Resources.</p></div>

<div dir="rtl"><h3 >About the Role</h3> <p >Manarat Al Ifaq Catering Company, a branch of Al Majal Group, is seeking a <strong >Waiter</strong> to join its team in Dhahran, Eastern Province. This role offers an opportunity to provide exceptional service to customers and ensure a positive dining experience in various settings. It is a full-time position and requires 0-1 years of experience.</p> <h3 >Key Tasks and Responsibilities</h3> <ul > <li >Assist in preparing meal supplies on the distribution line.</li> <li >Deliver meal carts to patient sections and distribute meals to them and their companions.</li> <li >Collect trays and carts from patient sections and transport them to the kitchen washing area.</li> <li >Distribute meals in the dining hall (canteen) to nurses and on-duty staff.</li> <li >Welcome customers, provide menus for foods and beverages, take orders, and serve them.</li> <li >Answer customer inquiries and provide advice on available food and beverage options.</li> <li >Set up, arrange, and clean tables, and organize their contents (dishes and utensils) and return them to their designated places.</li> <li >Present bills to customers, collect and record cash payments, and use point-of-sale machines.</li> <li >Handle initial complaints and escalate to the appropriate supervisor for necessary actions.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Practical experience of <strong >0-1 year</strong> in food service or hospitality.</li> <li >Ability to apply health and hygiene and food safety standards while working.</li> <li >Excellent communication skills and the ability to interact politely and professionally with customers, patients, and companions.</li> <li >Ability to work in a team and in a fast-paced environment.</li> </ul> <h3 >Skills and Competencies</h3> <ul > <li >Excellent customer service skills and ability to meet their needs effectively.</li> <li >Effective handling of payments and accurate use of POS systems.</li> <li >Attention to detail and accuracy in preparing and serving meals.</li> <li >Ability to solve basic problems and handle complaints professionally and calmly.</li> </ul> <h3 >Work Environment</h3> <p >The work location is in Dhahran City, Eastern Province. Tasks include working in diverse environments such as patient sections and dining halls (canteen). The role requires full-time commitment and teamwork to ensure the best possible service in line with the company standards.</p> <h3 >Application</h3> <p >Interested candidates who meet the above requirements are invited to apply for this opportunity to join Manarat Al Ifaq Catering Company, a branch of Al Majal Group, and contribute to delivering a distinguished service experience.</p></div>

<h3 >About the Field Specialist Coiled Tubing Role</h3> <p >Baker Hughes is seeking a <strong >Field Specialist Coiled Tubing</strong> to join our Pressure Pumping Team in Dhahran, Eastern region. This full-time position involves executing coiled tubing operations with a focus on quality and efficiency. The role requires a minimum of 5 years of experience in coiled tubing operations and contributes to the development of advanced energy technology products.</p> <h3 >Role Context and Operational Focus</h3> <p >This role is integral to bringing together physical and digital technologies to create oilfield equipment. The team develops systems that control and monitor oil and gas extraction, maintaining industry-leading surface pressure capabilities. As a Field Specialist, you will perform operations on machined parts to high-quality standards, working proactively to meet production schedules and developing your skills on innovative products.</p> <h3 >Key Responsibilities</h3> <ul > <li >Operate and monitor coiled tubing units, injector heads, reels, and control systems.</li> <li >Lead rig-up, pressure testing, job execution, and rig-down activities.</li> <li >Monitor real-time job parameters such as tubing depth, weight, pump rates, and well pressure.</li> <li >Perform pre-job inspections, function testing, and basic equipment troubleshooting.</li> <li >Conduct risk assessments and ensure compliance with Baker Hughes and customer HSE requirements.</li> <li >Record operational data and prepare accurate job reports for customers.</li> <li >Coordinate with the customer, rig crew, and other service providers to ensure smooth operations.</li> <li >Mentor operators and junior personnel while maintaining high operational standards.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of a high school diploma; a Bachelor's degree in Engineering is preferred.</li> <li >Minimum of <strong >5 years of experience</strong> as a field specialist or field engineer in coiled tubing operations.</li> <li >Minimum of <strong >7 years of experience</strong> in oilfield services and nitrogen pumping.</li> <li >Strong knowledge of Coiled Tubing equipment, Pressure Control Equipment (BOPs, stripper, lubricator), Nitrogen Pumping, and Well Intervention operations.</li> <li >Strong knowledge of HSE procedures and risk management.</li> </ul> <h3 >Work Schedule</h3> <p >This position operates on a shift-based rotational pattern. The standard schedule is <strong >6 weeks on, followed by 4 weeks off</strong>. Baker Hughes supports flexible working patterns to enable employees to perform effectively.</p> <h3 >Benefits</h3> <p >Baker Hughes provides a comprehensive benefits package for employees, which includes:</p> <ul > <li >Contemporary work-life balance policies and wellbeing activities.</li> <li >Comprehensive private medical care options.</li> <li >Life insurance and disability programs.</li> <li >Tailored financial programs.</li> <li >Additional elected or voluntary benefits.</li> </ul>

<h3 >About the Role</h3> <p >Honeywell (KSA) is seeking an <strong >Inside Sales Rep II</strong> to join its team in Dhahran. This full-time position is critical for driving customer engagement, satisfaction, and profitable aftermarket growth across CCC's installed base within an assigned territory. The role serves as a key commercial interface, ensuring clients receive exceptional aftermarket support while maximizing the value, reliability, and lifecycle performance of their turbomachinery control systems.</p> <h3 >Key Responsibilities</h3> <p >The Inside Sales Rep II is responsible for developing and executing growth strategies for CCC's aftermarket portfolio. This includes service agreements, long-term service contracts, spare parts, lifecycle services, modernization projects, cybersecurity solutions, and other value-added services. Through a deep understanding of customer operations, maintenance challenges, and business objectives, the role proactively identifies opportunities to expand CCC's presence, increase customer retention, and drive sustainable revenue growth. Collaboration with Account Managers, Engineering, Service, and other cross-functional teams is essential to develop customer-specific growth plans, build a robust sales pipeline, and deliver value-based solutions that address customer needs while supporting strategic business objectives. The role requires a consultative sales approach, strong commercial acumen, and the ability to effectively engage stakeholders at all levels.</p> <h3 >Specific Accountabilities</h3> <ul > <li >Manage and grow CCC aftermarket strategic accounts within the turbomachinery controls business.</li> <li >Participate in developing and executing CCC accounts’ plans to drive revenue growth and achieve sales targets for the aftermarket business.</li> <li >Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions.</li> <li >Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions.</li> <li >Guide aftermarket contract negotiations and ensure customer satisfaction through effective account management.</li> <li >Lead solution development efforts that best address customer needs, coordinating the involvement of all necessary company personnel.</li> <li >Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts by winning orders, eliminating threats, and supporting the Greenfield team in project stages.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Minimum of 5 years of experience in a turbomachinery controls or industrial automation business, in a capacity such as a project engineer, application engineer, or field service engineer.</li> <li >2-3 years of experience in technical sales, account management, or business development.</li> <li >Domain experience within the oil and gas, mining, power, or Petro-chemicals industries.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Exceptional presentation and communication skills, with the ability to conduct high-level sales demonstrations and technical sales presentations.</li> <li >High emotional intelligence (EQ) and the ability to assess situations and adjust communication style accordingly.</li> <li >Strong business acumen, including understanding customer needs, how customers generate revenue, and how to align these with available solutions.</li> <li >Commercial acumen, encompassing knowledge of competitive positioning, pricing strategies, deal structuring, and risk reduction.</li> <li >Knowledge of high-dollar, solution value sales processes.</li> <li >Experience with planning, budgeting, forecasting, and other management tools for analyzing, planning, and directing business programs.</li> <li >Proven record of success in maintaining strong relationships with customers.</li> <li >Demonstrated ability to efficiently use Microsoft Office products and CRM systems.</li> </ul> <h3 >Travel Requirements</h3> <p >Frequent travel is expected within Saudi Arabia and internationally as required to fulfill the responsibilities of this role.</p>

<h3 >About the Role</h3> <p >DP WORLD is seeking a <strong >Port Captain</strong> to join their team in KSA. This full-time position requires 2-5 years of experience and involves overseeing vessel operations, crew management, and adherence to safety and operational standards. The role is based in the Eastern Region, covering cities such as Dammam, Al Khobar, Dhahran, Al Jubail, Al-Ahsa, Al Qatif, Ras Tannurah, Buqayq, and Al Khafji.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage vessel budgets for food provisions and housekeeping purchases.</li> <li >Maintain positive communication between vessel and office staff, promoting the safety and well-being of seafaring personnel.</li> <li >Conduct technical interviews for deck officer candidates and select suitable crew.</li> <li >Brief Masters, Officers, and crew on their roles, responsibilities, and company expectations before assignments.</li> <li >Liaise with the Personnel Department regarding travel, crew changes, and other personnel issues, monitoring crew 'overlap days'.</li> <li >Review vessel requisitions to ensure efficient and economical inventory and timely delivery of supplies.</li> <li >Monitor the performance of the bridge team and complete regular performance appraisals for Captains.</li> <li >Highlight high-potential candidates or underperforming crew to the Fleet Superintendent.</li> <li >Ensure all ship staff receive appropriate hand-over and familiarization upon joining.</li> <li >Oversee the general wellness and welfare of the crew.</li> <li >Conduct monthly on-board inspections of the ship's hull, cargo spaces, deck machinery, and safety equipment.</li> <li >Be present on board for offshore operations when special requirements arise.</li> <li >Liaise with the Operations Department and Vessel Master regarding certification, safety equipment, and loose lifting gear.</li> <li >Prepare vessel repair specifications in collaboration with the Engineering Superintendent/Port Engineer.</li> <li >Ensure adherence to IMCA guidelines and best industry practices for vessel DP operations, equipment, and personnel.</li> <li >Ensure the fleet's DP and navigational equipment is fully operational at all times.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >2-5 years of relevant experience in port or vessel operations.</li> <li >Demonstrated ability to manage vessel budgets and inventory effectively.</li> <li >Strong understanding of maritime safety regulations and crew welfare.</li> <li >Experience in conducting technical interviews and crew selection.</li> <li >Familiarity with IMCA guidelines and DP operations.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in the Eastern Region of KSA, requiring regular on-board presence and travel across various cities including Dammam, Al Khobar, and Al Jubail. The role involves close collaboration with vessel crews, office staff, and various departments to ensure smooth and safe operations.</p> <h3 >Application Process</h3> <p >Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h3 >About BAE Systems Saudi Arabia and the Role</h3> <p >BAE Systems Saudi Arabia, the UK Government’s nominated Prime Contractor for providing equipment, support, and training to Saudi Arabia, is seeking a <strong >Full-time Engine Maintenance Technician</strong>. This role is based in <strong >Dhahran</strong> and offers a <strong >competitive salary</strong>. The company supports the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability.</p> <h3 >Role Purpose</h3> <p >The Engine Maintenance Technician is responsible for supporting the rectification and recovery of the Royal Saudi Air Force (RSAF) Tornado fleet to serviceable status. This position plays a critical role in maintaining an active flying program through effective and efficient maintenance and production of RB199 engines.</p> <h3 >Key Responsibilities</h3> <ul > <li >Maintain good engineering practices and ensure compliance with RSAF Technical Orders in all aspects of jet engine work and aircraft maintenance.</li> <li >Perform comprehensive component maintenance, including inspection, surveys, evaluation, installation, repairs, troubleshooting, servicing, overhaul, modification, and on-aircraft system testing.</li> <li >Ensure all work is carried out in strict accordance with the standards and procedures detailed within the Maintenance Organisation Exposition (MOE).</li> <li >Implement strict tool control procedures.</li> <li >Manage spare parts requirements using the GOLDesp logistics system.</li> <li >Provide functional guidance to Saudi National Technical Training Program (SNTTP) initiatives regarding engineering issues.</li> <li >Execute Time Compliance Technical Orders (TCTOs) and Special Inspections as directed.</li> <li >Conduct visual inspections of engines.</li> <li >Action work orders for unscheduled issues identified during maintenance using the GOLDesp system.</li> <li >Manage and maintain accurate daily work recording diaries.</li> <li >Provide up-to-date briefings and information on daily progress and any issues affecting ongoing maintenance activities to relevant parties.</li> <li >Support and provide input to on-site Rolls Royce personnel for raising Technical Queries (TQs), Defect Data Reports (DDRs), and maintenance activities.</li> <li >Ensure personal authorizations for all conducted maintenance activities remain current.</li> <li >Utilise knowledge and experience in aircraft maintenance, quality assurance, logistical support, and company procedures.</li> <li >Provide Line Technical Support to the RSAF on engineering matters.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates should possess <strong >5-10 years of relevant experience</strong> and meet the following criteria:</p> <ul > <li ><strong >Essential:</strong> A recognised qualification to NVQ/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&amp;CA.</li> <li ><strong >Essential:</strong> Substantial post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training.</li> <li ><strong >Essential:</strong> A quality-minded, mature individual with a positive and proactive approach to aircraft maintenance and support issues.</li> <li ><strong >Essential:</strong> Demonstrated sound oral and written two-way communication skills, with the ability to be tactful, discreet, and confident at all levels.</li> <li ><strong >Essential:</strong> Ability to work effectively in a mixed workforce (Expatriate/Saudi National).</li> <li ><strong >Essential:</strong> Ability to work on own initiative to resolve complex technical issues.</li> <li ><strong >Essential:</strong> Relevant type training (Q Course) and specific training if required.</li> <li ><strong >Essential:</strong> Understanding and application of human factors, error management, health and safety, and proactive hazard analysis, appropriate to the role.</li> <li ><strong >Essential:</strong> Successful candidates (Saudi or Expatriate) must obtain and maintain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA.</li> <li ><strong >Desirable:</strong> Knowledge of company processes and procedures.</li> <li ><strong >Desirable:</strong> Knowledge of EASA Part 145.</li> <li ><strong >Desirable:</strong> Broad aerospace and defence company/industry knowledge.</li> <li ><strong >Desirable:</strong> Understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li> <li ><strong >Desirable:</strong> First line engine and/or SPS maintenance experience.</li> </ul> <h3 >Benefits</h3> <p >BAE Systems Saudi Arabia offers a comprehensive benefits package, including:</p> <ul > <li >Competitive salary.</li> <li >Rent-free accommodation (for expatriates).</li> <li >Access to free/subsidized recreation facilities.</li> <li >Generous leave and travel allowance.</li> <li >Opportunity to apply for family to join (for expatriates, after commencement of employment).</li> <li >Full health care scheme.</li> </ul> <h3 >Work Environment</h3> <p >This <strong >full-time</strong> position is based in <strong >Dhahran</strong>, Saudi Arabia, within an operational flying aircraft environment. The role requires collaboration within a diverse workforce, contributing to critical defence support operations.</p>

<h3 >About BAE Systems Saudi Arabia</h3> <p >BAE Systems is the UK Government’s nominated Prime Contractor under Government-to-Government arrangements, providing equipment, support, and training to Saudi Arabia. This includes the maintenance of Royal Saudi Air Force (RSAF) aircraft and the training of RSAF and Royal Saudi Naval Force personnel. BAE Systems Saudi Arabia supports the Saudi Arabian National Agenda, including Saudisation and the training and development of Saudi National capability through the growth of Saudi National Partner Companies, reinforcing Industrialisation and Partnerships. This full-time position is based in Dhahran.</p> <h3 >The Role of Egress Maintenance Supervisor</h3> <p >As the Egress Maintenance Supervisor, you will be responsible for managing maintenance activities and the system testing program for the <strong >Tornado Egress System</strong>. This includes overseeing Egress System Testing requirements for servicing schedules, unscheduled maintenance, Technical Change and Time Out (TCTOs), and Service Instructions (SIs). You will also manage and supervise the Egress Maintenance Team Technicians. The role may require supporting the RSAF away from the TMSC/Shop and working outside normal trade boundaries.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide mandatory and independent certification, including Red-X clearance, for completed tasks by Maintenance Team Technicians.</li> <li >Plan and coordinate scheduled and unscheduled maintenance activities to meet the aircraft maintenance program.</li> <li >Coordinate maintenance activity with all trades and other supervisors, prioritising tasks according to the aircraft/shop schedule.</li> <li >Monitor and provide daily updates on team progress, highlighting issues impacting the maintenance program to the Aircraft/shop Superintendent.</li> <li >Ensure timely and accurate information for Aircraft Engineering System (AES) and Technical Queries, and hold 2nd signature authority.</li> <li >Provide accurate estimates for 'additional work' content and hours, and limit overtime through effective planning and the use of flexitime.</li> <li >Manage the Egress Maintenance Team, addressing poor performance and disciplinary matters.</li> <li >Ensure personnel under supervision possess the necessary knowledge and skills, and that tasks are completed according to approved data, TSS Quality system processes, and M&amp;CA mandates.</li> <li >Provide direct supervision to maintain quality standards, investigate technical issues, and prepare reports on accident/incident events.</li> <li >Maintain an effective housekeeping program and cooperate with all internal/external audits.</li> <li >Ensure sound maintenance practices and documentation procedures are always followed, verifying personnel authorisation/certification before delegating tasks.</li> <li >Ascertain that pre-use checks are carried out as required on equipment used in supervised tasks.</li> <li >Provide on-the-job theory and practical training, promote personal development, and assess the competency of team personnel.</li> <li >Certify personnel for specific tasks when certified as a 'Workplace Trainer'.</li> <li >Ensure accurate and timely demands for replacement components/parts, monitoring forecast dates and highlighting critical demands to the Egress/Aircraft Superintendent.</li> <li >Verify the availability of serviceable and calibrated test equipment for planned tasks, informing the Egress/Aircraft Superintendent if unavailable.</li> <li >Deputise for the Egress Superintendent as required, establishing and maintaining positive relations with internal and external customers.</li> <li >Possess and promote understanding of commercial issues related to TSS, ensuring accurate information flow.</li> <li >Provide technical reports on aircraft status for daily maintenance meetings and initial investigations into incidents, deficiencies, and damage.</li> </ul> <h3 >Essential Qualifications and Experience</h3> <ul > <li >Saudi Council of Engineers (SCE) Registration.</li> <li >Extensive post-qualification practical maintenance experience within an operational flying aircraft environment.</li> <li >Experience supported by formal recorded workplace applied related training or consistent experience on the same aircraft type.</li> <li >Demonstrated leadership skills and proven ability to supervise all levels of engineering personnel.</li> </ul> <h3 >Desirable Skills and Knowledge</h3> <ul > <li >Working knowledge of EASA/M&amp;CA Part 145.</li> <li >Thorough understanding of company processes and procedures.</li> <li >Broad aerospace and defence company/industry knowledge.</li> <li >Proven supervisory experience within the defined area of responsibility.</li> </ul> <h3 >Work Location</h3> <p >This full-time position is based in Dhahran, Saudi Arabia.</p>

<h3 >About the Role</h3> <p >BAE Systems Saudi Arabia is seeking a <strong >Tornado Simulator Instructor Pilot/WSO</strong> to join its team in Dhahran. This full-time position is central to providing critical training to Royal Saudi Air Force (RSAF) Tornado pilots, Weapons System Operators (WSOs), and instructors. The role supports BAE Systems' commitment as the UK Government’s nominated Prime Contractor, delivering essential equipment, support, and training to Saudi Arabia.</p> <h3 >Role Context and Contribution</h3> <p >The successful candidate will contribute directly to the maintenance of RSAF aircraft and the safe training of RSAF and Royal Saudi Naval Force personnel in the use of their aircraft, equipment, and weapons. This role aligns with BAE Systems Saudi Arabia's support for the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through industrialisation and partnerships.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct ground school for all RSAF Tornado courses.</li> <li >Deliver Continuation Training lectures and practical training based on operational requirements for aircrew.</li> <li >Provide academic instruction covering flight planning, including normal and advanced equipment such as FDL and TAMPA.</li> <li >Instruct on aircraft systems, subsystems, displays, and instructional methodology/technique.</li> <li >Brief, conduct, and debrief all simulator missions.</li> <li >Perform mission planning for all phases of flight, ensuring successful execution with desired tactics and employment options/techniques.</li> <li >Operate associated simulators and cockpit trainers, including egress training.</li> <li >Train selected RSAF personnel to achieve qualification as simulator instructors.</li> <li >May be selected as a Standardisation Evaluation Flight Examiner to conduct simulator and other ground evaluations.</li> <li >May be required to act as a subject matter expert on other associated duties.</li> </ul> <h3 >Essential Qualifications and Experience</h3> <ul > <li >Demonstrated <strong >Tornado flight lead Pilot/Weapons System Operator</strong> experience.</li> <li >More than <strong >250 hours of previous instructor time</strong> in any fighter aircraft.</li> <li >More than <strong >1,000 hours total fighter time</strong> as a combat-ready Pilot/Weapon System Operator.</li> </ul> <h3 >Desirable Skills and Qualifications</h3> <ul > <li >Additional professional military aviation related qualifications, including but not limited to:</li> <ul > <li >Supervisory/authorisation experience.</li> <li >Flight/formation lead experience.</li> <li >Weapons instructor certification.</li> <li >Aviation safety qualifications.</li> <li >Human factors training.</li> </ul> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Dhahran, Saudi Arabia, contributing to a vital national defense program.</p>

<h3 >About BAE Systems Saudi Arabia</h3> <p >BAE Systems Saudi Arabia has a 50-year history of supporting the Kingdom of Saudi Arabia by providing platforms and services to the Saudi armed forces. The company is committed to the Saudi Arabia National Objectives, investing in the development of Saudi talent, technology, infrastructure, and local companies within the defense supply chain. These investments contribute to the growth of the Saudi defense industry and the development of a skilled workforce. BAE Systems KSA is also dedicated to the full inclusion of qualified people with disabilities, ensuring reasonable accommodations during the application, interview, and job performance processes.</p> <h3 >The Role of Jet Engine Maintenance Technician</h3> <p >BAE Systems Saudi Arabia is seeking a <strong >Jet Engine Maintenance Technician</strong> to join its team in Dhahran. This full-time position requires 5-10 years of experience and involves maintaining jet engines on aircraft and components in compliance with RSAF Technical Orders. The role focuses on ensuring adherence to engineering practices and supporting the development of trainees.</p> <h3 >Key Responsibilities</h3> <ul > <li >Maintain good engineering practices and ensure compliance with RSAF Technical Orders for all jet engine work, including on-aircraft and component maintenance.</li> <li >Perform component maintenance tasks such as inspecting, surveying, evaluating, installing, repairing, maintaining, troubleshooting, servicing, overhauling, modifying, and testing off-aircraft system components while undergoing On-the-Job Training (OJT) to achieve certification.</li> <li >Execute on-aircraft tasks including installing, repairing, servicing, modifying, and testing aircraft systems.</li> <li >Ensure all work is conducted in accordance with the standards and procedures detailed within the Maintenance Organisation Exposition (MOE).</li> <li >Implement strict tool control procedures.</li> <li >Manage spare parts requirements using the GOLDesp logistics system.</li> <li >Provide functional guidance to Saudi National Technical Training Programme (SNTTP) participants regarding engineering issues.</li> <li >Carry out Time Compliance Technical Orders (TCTOs) and special inspections as directed.</li> <li >Contribute to the development of assigned SNTTP trainees.</li> </ul> <h3 >Required Experience</h3> <ul > <li >A minimum of 5 to 10 years of experience in jet engine maintenance.</li> </ul> <h3 >Work Environment and Commitment</h3> <p >This full-time position is based in Dhahran. BAE Systems KSA is committed to fostering an inclusive environment and will provide reasonable accommodations for qualified individuals with disabilities throughout the employment process.</p>

<h3 >About the Opportunity</h3> <p >BAE Systems Saudi Arabia is seeking a dedicated <strong >Wheel/Tyre Technician</strong> to join their team in Dhahran. This full-time position is open exclusively to Saudi Nationals and requires a high level of commitment to maintaining aircraft wheel systems.</p> <h3 >Role Purpose</h3> <p >The Wheel/Tyre Technician plays a critical role in supporting the flying programme and scheduled maintenance activities. This involves ensuring the continuous availability of serviceable aircraft wheels through meticulous disassembly, cleaning, reassembly, and testing of components, alongside diligent documentation and strict adherence to safety protocols.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform disassembly of aircraft wheels and conduct thorough cleaning of all components.</li> <li >Execute reassembly of aircraft wheels, including hub assembly, wheel inflation, and pressure testing.</li> <li >Prepare and accurately complete all required maintenance documentation and reports.</li> <li >Maintain equipment specific to the job role and ensure its operational readiness.</li> <li >Maintain a sufficient quantity of serviceable aircraft wheels for immediate deployment to support the flying programme and scheduled maintenance.</li> <li >Report and encourage expedient Error Management Reporting, addressing or highlighting any safety concerns and failings immediately.</li> <li >Assist within the area-of-responsibility with regards to audits and take responsibility for addressing or ratifying any audit findings when required.</li> <li >Manage personal time and attendance, mandatory training, competencies, authorisations, Saudi Council of Engineering membership, and leave usage in accordance with company policy.</li> <li >Identify and execute opportunities to improve and enhance the delivery of the TSS service, fostering a culture of continuous improvement.</li> </ul> <h3 >Qualifications and Essential Requirements</h3> <ul > <li >A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or a suitable equivalent technical qualification acceptable to M&amp;CA. Alternatively, a Part 66 license (current or lapsed) or a suitable equivalent technical license acceptable to M&amp;CA.</li> <li >Relevant type training (Q Course) and specific training if required.</li> <li >Registration with the Saudi Council of Engineering (SCE).</li> <li >At least <strong >5 years</strong> of post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training. Alternatively, <strong >3 years</strong> on the same aircraft type, or successful completion of a BAESSA apprenticeship programme (SNTTP/TSNTTP).</li> <li >Demonstrated knowledge and understanding of aircraft maintenance and engineering principles.</li> <li >Understanding and application of human factors, error management, health and safety regulations, and proactive hazard analysis appropriate to the role.</li> <li >Basic IT literacy skills and some knowledge of asset tracking or MRP systems.</li> </ul> <h3 >Desirable Skills and Experience</h3> <ul > <li >Broad knowledge of the Aerospace and Defence company or industry.</li> <li >Ability to understand and use the Maintenance GoldESP system or similar platforms.</li> <li >Full conversance with the interpretation of technical diagrams and documentation.</li> <li >Experience as a stores person, including the ability to drive a forklift truck, and full conversance with logistics, warehouse management systems, locations, and safe handling methods.</li> <li >Experience in using special-to-type containers and awareness of potential hazards caused by incorrect storage, such as moisture ingress and cadmium corrosion.</li> </ul> <h3 >Compensation and Benefits</h3> <p >This full-time role offers a competitive salary and benefits package.</p>

<h3 >About BAE Systems Saudi Arabia</h3> <p >BAE Systems Saudi Arabia serves as the UK Government’s nominated Prime Contractor, providing equipment, support, and training to Saudi Arabia under Government-to-Government arrangements. The company is committed to maintaining Royal Saudi Air Force (RSAF) aircraft and training RSAF and Royal Saudi Naval Force personnel. Based in <strong >Dhahran</strong>, BAE Systems Saudi Arabia actively supports the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partner companies, reinforcing industrialisation and partnerships.</p> <h3 >The Electrical Maintenance Supervisor Role</h3> <p >The Electrical Maintenance Supervisor operates within a demanding environment, playing a critical role in ensuring aircraft readiness for the RSAF customer. This <strong >full-time</strong> position is highly visible and requires regular interaction with various departments and organisations, including Supply, Workshops, Quality, Product Safety, and MODSAP. The supervisor is central to coordinating maintenance activities and upholding operational standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide first-stage, mandatory, and independent certification for completed tasks by Maintenance Team Technicians, including Red-X clearance.</li> <li >Plan and coordinate scheduled on- and off-aircraft maintenance activities to meet the aircraft maintenance programme and RSAF operational requirements.</li> <li >Ensure work adheres to approved data, standards, and procedures detailed in the MOE.</li> <li >Prioritise tasks based on shop and aircraft schedules.</li> <li >Monitor and provide daily progress updates against the programme via agreed IT applications and verbal briefs.</li> <li >Highlight potential issues impacting the aircraft programme to the Team Leader/Maintenance Manager.</li> <li >Ensure timely and accurate information submission for AES, DDR, and Technical Queries.</li> <li >Limit overtime requirements through effective planning and flexi-time utilisation.</li> <li >Verify that supervised personnel possess the necessary knowledge and skills for assigned tasks.</li> <li >Provide direct supervision to personnel to ensure quality standards are met.</li> <li >Ensure strict tool control procedures are followed.</li> <li >Investigate and report on technical issues and accident/incident events.</li> <li >Plan shift patterns to ensure effective manpower utilisation.</li> <li >Prepare for and cooperate with all internal and external audits.</li> <li >Ensure sound maintenance practices and documentation procedures are consistently followed.</li> <li >Confirm all personnel are authorised/certified to accomplish delegated tasks.</li> <li >Ascertain that pre-use checks are carried out on equipment used in supervised tasks.</li> <li >Provide on-the-job theoretical and practical training.</li> <li >Assess team personnel competency and report deficiencies to the Team Leader/Maintenance Manager.</li> <li >Certify personnel for specific tasks when certified as a ‘Work Place Trainer’.</li> <li >Ensure accurate demands for replacement components/parts are placed promptly.</li> <li >Accurately record required-by and impact dates for demands.</li> <li >Monitor forecast dates for demands in conjunction with the project plan and place critical items on the ‘critical list’.</li> <li >Confirm availability of serviceable and calibrated test equipment for planned tasks, informing the Operations Team Leader if unavailable.</li> <li >Establish and maintain positive relations with internal and external customers.</li> <li >Ability to tow aircraft and supervise an aircraft towing team.</li> <li >Hold 2nd signature authority.</li> </ul> <h3 >Essential Qualifications and Experience</h3> <p >Candidates for this role should possess <strong >2-5 years of relevant experience</strong> and meet the following essential criteria:</p> <ul > <li >A recognised qualification at NVQ3/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&amp;CA.</li> <li >Extensive post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training, or 3 years of experience in Tornado Avionics/Electrical system testing.</li> <li >Relevant type training (‘Q’ Course) and equipment-specific training, if required.</li> <li >Demonstrated leadership skills and proven ability to supervise engineering personnel at all levels.</li> <li >Ability to obtain and maintain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA.</li> </ul> <h3 >Desirable Skills and Knowledge</h3> <ul > <li >A sound understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li> <li >An understanding of RSAF operations and working practices.</li> <li >Working knowledge of Q-pulse, IMS, and an understanding of M&amp;CA processes.</li> <li >Knowledge of relevant parts of the MOE and associated procedures.</li> <li >Ability to confirm full accomplishment of maintenance tasks.</li> <li >Understanding of personnel authorisations and limitations.</li> <li >Ability to prioritise tasks and report discrepancies.</li> <li >Proficiency in the use and control of required tooling and equipment.</li> <li >Relevant Type-specific training.</li> <li >Understanding and application of human factors, error management, health &amp; safety, and proactive hazard analysis appropriate to the role.</li> <li >Hold a current driving licence.</li> <li >Computer literate with an understanding of the Microsoft Office Suite.</li> </ul> <h3 >Compensation and Benefits</h3> <p >In exchange for your dedication and expertise, BAE Systems Saudi Arabia offers a <strong >competitive salary</strong> and a comprehensive benefits package. For expatriate employees, this includes the potential for family relocation to Saudi Arabia in the future.</p>

<h3 >About Eram Talent</h3> <p >Eram Talent is seeking an <strong >IT Support Assistant with a Graphic Design Background</strong> to join its team. This full-time position is based in Dhahran, Eastern region.</p> <h3 >The Role</h3> <p >This role involves providing essential IT support services while also delivering high-quality graphic design solutions for both digital and print media. The successful candidate will report to the IT Supervisor/Operations Manager and contribute to maintaining IT systems, software, and documentation. Additionally, the role focuses on creating visually engaging content to enhance internal and external communications.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide first-level IT support for hardware, software, and system-related issues.</li> <li >Assist in maintaining computer programs, applications, system documentation, and operational procedures.</li> <li >Design creative layouts using typography, color, imagery, and branding guidelines.</li> <li >Produce high-quality visual assets for print and digital platforms, including brochures, presentations, banners, social media graphics, advertisements, and marketing materials.</li> <li >Collaborate with stakeholders to understand project requirements and deliver creative solutions.</li> <li >Support website and digital content updates when required.</li> <li >Troubleshoot minor computer hardware, software, and network-related issues.</li> <li >Maintain data backups and support portal administration activities.</li> <li >Prepare reports, presentations, and documentation for management review.</li> <li >Assist senior IT personnel with software configuration, system maintenance, and technical support activities.</li> <li >Handle service requests, trouble reports, and documentation with minimal supervision.</li> <li >Ensure compliance with organizational IT policies, security procedures, and branding standards.</li> <li >Perform other related IT and creative support duties as assigned.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates should possess <strong >2-5 years of relevant experience</strong>. Experience supporting engineering, technical, or corporate environments is preferred for this role.</p> <h3 >Work Environment</h3> <p >This is a <strong >full-time position</strong> within Eram Talent, located in Dhahran, Eastern region.</p> <h3 >Application Information</h3> <p >Eram Talent invites qualified candidates to apply for this IT Support Assistant position.</p>

<h3 >About the Role</h3> <p >BAE Systems Saudi Arabia is seeking a <strong >Religious &amp; Arab Affairs Instructor</strong> to join its team in Dhahran. This full-time position involves providing expert guidance and support to the Royal Saudi Air Force (RSAF) in developing and delivering formal training programs focused on Arabic religious and cultural affairs. Candidates should possess 2-5 years of relevant experience.</p> <h3 >Role Purpose and Context</h3> <p >The primary purpose of this role is to enhance the RSAF's capabilities in understanding and navigating Arabic religious and cultural contexts through structured educational initiatives. The instructor will play a crucial part in ensuring that training materials are current, relevant, and effectively delivered to RSAF personnel, contributing to their comprehensive cultural awareness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Advise and assist the Royal Saudi Air Force (RSAF) in the development, updating, and execution of formal training programs for RSAF personnel on Arabic Religious and Cultural affairs.</li> <li >Participate actively in preaching and guidance activities for various units, mosques, and other relevant entities as required.</li> <li >Perform specific duties as outlined by the Directorate of Religious Affairs and approved by His Excellency the Commander of the RSAF.</li> <li >Execute additional duties and responsibilities within the scope of competence, as directed by the Director of Religious Affairs.</li> <li >Utilize the Instructional System Development (ISD) process to prepare comprehensive courses and conduct effective training in Religious and Cultural studies.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A Bachelor's degree or higher in Islamic Religious and Cultural Studies is required.</li> <li >A minimum of <strong >2 years of teaching experience</strong> is essential for this position.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Demonstrated ability to develop and update study materials effectively.</li> <li >Possession of broad and in-depth knowledge of Arab Religious and cultural matters.</li> </ul> <h3 >Work Setting</h3> <p >This full-time role is based in Dhahran, Saudi Arabia, within the operational framework of BAE Systems Saudi Arabia, supporting the Royal Saudi Air Force. The position operates in a professional environment focused on educational development and cultural guidance.</p>

<h3 >About the Role</h3> <p >Alfalak Electronic Equipment &amp; Supplies Co. is seeking an <strong >Associate Cybersecurity Analyst</strong> to join its team in Dhahran, Eastern, Saudi Arabia. This is a full-time position requiring 2-5 years of relevant experience. The role is central to supporting cybersecurity operations and enhancing the organization's security posture.</p> <h3 >Role Purpose</h3> <p >The Associate Cybersecurity Analyst is responsible for supporting critical cybersecurity operations by actively monitoring security events, performing log analysis, and investigating alerts. This position is integral to maintaining security monitoring platforms and works collaboratively with cybersecurity teams to identify threats, improve system visibility, and enhance incident detection and response capabilities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor security events and analyze logs to detect potential threats.</li> <li >Investigate security alerts and incidents, escalating as necessary.</li> <li >Maintain and optimize security monitoring platforms.</li> <li >Collaborate with cybersecurity teams to identify new threats and vulnerabilities.</li> <li >Contribute to improving overall security visibility and incident response processes.</li> </ul> <h3 >Educational Background and Experience</h3> <ul > <li >Bachelor's degree in Cybersecurity, Computer Science, Software Engineering, or a related field.</li> <li >2-5 years of professional experience in a relevant cybersecurity role.</li> </ul> <h3 >Technical Skills and Knowledge</h3> <ul > <li >Strong understanding of cybersecurity functions and security operations.</li> <li >Hands-on experience with SIEM and log analysis, with a preference for Splunk.</li> <li >Knowledge of log management systems and data engineering tools (*, Cribl).</li> <li >Good understanding of database concepts and query languages.</li> <li >Strong knowledge of networking protocols and Windows/Linux system administration.</li> <li >Basic scripting skills using Python and/or PowerShell.</li> <li >Basic knowledge of cloud platforms such as AWS, Azure, or GCP.</li> </ul> <h3 >Required Certifications and Attributes</h3> <ul > <li >Splunk Power User and Administration certifications are mandatory.</li> <li >Strong analytical, troubleshooting, and problem-solving skills.</li> </ul>

<h3 >Faculty Positions in Electrical Engineering</h3> <p >King Fahd University of Petroleum &amp; Minerals (KFUPM) invites applications for full-time faculty positions within the Department of Electrical Engineering. These roles are available at the Assistant, Associate, or Full Professor levels in Dhahran, Saudi Arabia. Successful candidates will demonstrate a strong record in teaching and research, with relevant industrial experience considered a significant advantage.</p> <h3 >Department Overview and Research Environment</h3> <p >The Department of Electrical Engineering at KFUPM maintains robust collaborative research and educational programs across various fields, including communications, signal processing, power systems, automatic control, and electronics. The department provides excellent infrastructure facilities to support advanced research activities, and faculty members have access to major research facilities managed by the University Research &amp; Innovation Sector.</p> <h3 >Key Responsibilities</h3> <ul > <li >Teach undergraduate and graduate courses.</li> <li >Advise and mentor students.</li> <li >Supervise MS and PhD theses/dissertations.</li> <li >Develop funded research programs appropriate to their field of specialization.</li> <li >Demonstrate a strong commitment to quality education and student interaction.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >An earned ** from a reputable institution.</li> <li >A strong record of published research.</li> <li >Experience in supervising the research of graduate students.</li> <li >Relevant teaching experience at the university level.</li> <li >Teaching and/or industrial experience in the respective areas of specialization.</li> </ul> <h3 >Areas of Expertise</h3> <p >Applications are particularly welcomed from candidates with expertise in the following areas:</p> <ul > <li ><strong >Electronics (Mixed-Signal):</strong> Expertise focused on CMOS analog &amp; mixed-mode electronics.</li> <li ><strong >Digital Signal Processing:</strong> Expertise focused on Speech &amp; Audio; Signal &amp; Image Compression; Wavelets; Machine Learning for Signal Processing; Seismic Signal Processing; Adaptive Filtering.</li> <li ><strong >Microwaves, Photonics &amp; Photonic Systems:</strong> Expertise focused on Photonics, Radar Systems.</li> <li ><strong >Control Systems:</strong> Expertise focused on Control Theory; Dynamical Systems.</li> <li ><strong >Communication Systems:</strong> Expertise focused on Contemporary areas in communications, Communications Instrumentation.</li> </ul> <h3 >Compensation and Location</h3> <p >These full-time positions are based in Dhahran, Saudi Arabia. King Fahd University of Petroleum &amp; Minerals offers competitive tax-free salaries, determined by qualifications and experience.</p>

<h3 >About the Role</h3> <p >Front End Limited Company is seeking experienced <strong >Senior Technicians (National)</strong> to join our team in Dhahran, Eastern Region. This full-time role is central to performing and leading skilled maintenance and operations support tasks on onshore production facilities. The Senior Technician ensures the safe and high-quality execution of preventive and corrective maintenance on various mechanical, piping, rotating, and static equipment. As experienced Saudi national tradesmen, Senior Technicians also play a crucial role in leading small work crews and coaching junior Technicians, directly supporting Front End's Saudization commitments.</p> <h3 >Key Responsibilities</h3> <ul > <li >Execute preventive, predictive, and corrective maintenance on production equipment, including pumps, valves, exchangers, piping, and vessels, in accordance with work orders and client procedures.</li> <li >Lead small crews of Technicians and Skilled Labors in daily task execution, assigning work and verifying quality standards.</li> <li >Perform equipment inspections, troubleshooting, and fault diagnosis, recommending appropriate repair methods and necessary spare parts.</li> <li >Prepare equipment for maintenance activities, including isolation support, draining, purging, and managing handover/handback procedures with operations teams.</li> <li >Comply fully with the Work Permit System, Job Safety Analyses (JSAs), and all Health, Safety, and Environment (HSE) requirements, conducting pre-task briefings as required.</li> <li >Complete maintenance records, checklists, and Computerized Maintenance Management System (CMMS) work order feedback, such as SAP, accurately.</li> <li >Operate light vehicles for transportation between facilities and work sites when necessary.</li> <li >Provide support for shutdown/turnaround activities and respond to emergency call-outs.</li> </ul> <h3 >Required Experience and Qualifications</h3> <p >Candidates for the Senior Technician (National) position should possess a strong background in industrial maintenance and operations. This role requires:</p> <ul > <li >5 to 10 years of experience in skilled maintenance and operations support, specifically on onshore production facilities.</li> <li >Demonstrated expertise with mechanical, piping, rotating, and static equipment.</li> <li >Proven ability to lead small work crews and mentor junior technicians effectively.</li> <li >Strong understanding and adherence to safety protocols, including Work Permit Systems and JSAs.</li> <li >Proficiency in equipment inspection, troubleshooting, and fault diagnosis.</li> <li >Competence in using CMMS platforms for record-keeping and work order management.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position based in <strong >Dhahran</strong>, within the <strong >Eastern Region</strong> of Saudi Arabia. The role supports Front End Limited Company's operations on onshore production facilities.</p> <h3 >About Front End Limited Company</h3> <p >Front End Limited Company is committed to operational excellence and supporting national talent development. This role is integral to our maintenance operations, contributing directly to our commitment to Saudization by fostering local expertise and leadership within our technical teams.</p> <h3 >Application Information</h3> <p >We invite qualified Saudi nationals with the requisite experience to apply for this challenging role. Salary for this position will be discussed during the interview process.</p>

<h3 >About King Fahd University of Petroleum &amp; Minerals</h3> <p >King Fahd University of Petroleum &amp; Minerals (KFUPM), located in Dhahran, invites applications from highly motivated and qualified candidates for a full-time position as a Lecturer or Senior Lecturer. This role is situated within the Electrical Engineering Department, contributing to the university's academic and research excellence.</p> <h3 >The Role</h3> <p >The successful candidate will play an active role in delivering high-quality teaching and contributing to curriculum development. Key aspects of this position include providing academic advising, supporting departmental service activities, and engaging in ongoing professional development. Where appropriate, the role also involves participation in collaborative research or applied projects aligned with departmental priorities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver high-quality lectures, tutorials, and laboratory sessions in core and specialized areas of Electrical Engineering, such as power systems, electronics, control systems, communications, circuits, or renewable energy.</li> <li >Prepare comprehensive course materials, assignments, and examinations in line with departmental standards.</li> <li >Incorporate modern teaching methods, technology, and industry-relevant practices into instruction.</li> <li >Contribute to the design, review, and continuous improvement of undergraduate and/or graduate programs.</li> <li >Supervise and mentor undergraduate student projects, capstones, and internships.</li> <li >Provide academic advising, guidance, and support to students.</li> <li >Participate in departmental, college, and university committees.</li> <li >Contribute to outreach, accreditation, and quality assurance processes.</li> <li >Support departmental initiatives, including laboratories, student clubs, and industry collaboration efforts.</li> <li >Engage in applied research, scholarly activities, or professional practice, depending on departmental expectations.</li> <li >Foster industry and community partnerships.</li> </ul> <h3 >Preferred Teaching Expertise</h3> <p >In line with current instructional needs, preference will be given to candidates demonstrating teaching expertise in one or more of the following areas:</p> <ul > <li >Control Systems</li> <li >Electronics</li> <li >Electromagnetics</li> <li >Networks</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time academic position based at King Fahd University of Petroleum &amp; Minerals in Dhahran, Saudi Arabia, offering an engaging environment for professional growth and contribution to higher education.</p> <h3 >Application</h3> <p >Qualified candidates are encouraged to submit their applications for consideration for this Lecturer or Senior Lecturer position.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث فرع شركة غسان أحمد السليمان لتجارة المفروشات عن <strong >أخصائي خدمة عملاء</strong> للانضمام إلى فريقها في الظهران، المنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى تعزيز جودة وفعالية خدمة العملاء من خلال وضع المعايير وتطوير الإجراءات، مع التركيز على تحليل الأداء وتحسين رضا العملاء.</p> <h3 >الهدف من الوظيفة</h3> <p >يركز هذا الدور على وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة الفعالة في صياغة وتحديث إجراءات وأدلة خدمة العملاء. كما يتضمن تطوير برامج متقدمة لتعظيم جودة ومهنية أنظمة خدمة العملاء، وتحديد نقاط القوة والضعف في هذه الأنظمة لضمان تحقيق رضا العملاء.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >إجراء الدراسات والتحاليل المتخصصة لوضع وتحديد مؤشرات الأداء الرئيسية ومعايير الجودة في خدمة العملاء، بالتنسيق مع إدارة الجودة، وضمان المتابعة المستمرة لسير العمل.</li> <li >المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء، واستلام والرد على طلبات واستفسارات العملاء بفعالية وكفاءة ومهنية، والتنسيق مع الإدارات المعنية.</li> <li >تطوير برامج ومبادرات لضمان تحقيق ما يفوق توقعات واحتياجات المتعاملين من ناحية جودة ومهنية أنظمة خدمة العملاء، بهدف بناء نموذج متكامل للخدمة.</li> <li >تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء، وتحليل نتائج تقييم رضا العملاء، وتحديد الأنماط التكرارية للشكاوى والثغرات، ووضع الخطط لمعالجة وسد هذه الثغرات.</li> <li >إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء، وتقديم التوصيات والحلول المناسبة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة تتراوح بين <strong >0-1 سنة</strong> في مجال خدمة العملاء أو مجال ذي صلة.</li> </ul> <h3 >تفاصيل الوظيفة</h3> <ul > <li ><strong >الموقع:</strong> الظهران، المنطقة الشرقية.</li> <li ><strong >نوع الوظيفة:</strong> دوام كامل.</li> </ul> <h3 >معلومات إضافية</h3> <p >الراتب لهذه الوظيفة غير معلن.</p></div>