وظائف السياحة في السعودية

<h3 >About Four Seasons and The Red Sea Resort</h3> <p >Four Seasons Hotels and Resorts operates on a foundation of excellence and mutual respect, fostering a global team dedicated to creating memorable experiences for guests, residents, and partners. This commitment extends to cultivating a world-class employee experience and company culture, where every individual is valued and treated with consideration.</p> <p >The new Four Seasons Resort will be located on Shura Island within The Red Sea destination, situated along 200 kilometers of coastline between Umluj and Al Wajh in the Kingdom of Saudi Arabia. This destination is being developed with a strong focus on sustainable practices and conservation, utilizing renewable energy and minimizing environmental impact. The resort will feature approximately 149 rooms and suites, multiple dining outlets, meeting spaces, a marine discovery centre, a full-service spa, and various leisure facilities.</p> <h3 >The Role of Housekeeping Manager</h3> <p >Four Seasons Hotels and Resorts – Red Sea is seeking an experienced and detail-oriented <strong >Housekeeping Manager</strong> to lead the housekeeping operations. This full-time role is central to ensuring the highest standards of cleanliness, presentation, and guest satisfaction are consistently met across the resort's diverse facilities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and manage all housekeeping operations, encompassing guest rooms, public areas, and laundry services.</li> <li >Ensure the consistent maintenance of exceptional cleanliness and presentation standards throughout the resort.</li> <li >Conduct regular inspections of guest rooms and public areas to verify adherence to standards.</li> <li >Train, coach, and develop the housekeeping team to deliver outstanding service quality.</li> <li >Manage departmental schedules, staffing levels, and operational budgets effectively.</li> <li >Coordinate closely with the Engineering and Front Office departments to ensure seamless operational flow.</li> <li >Monitor inventory, implement cost controls, and manage supplies efficiently.</li> <li >Handle guest feedback and resolve any concerns in a timely and professional manner.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >2 years’ experience</strong> as a Housekeeping Manager.</li> <li >Previous resort experience is highly preferred.</li> <li >Experience within a luxury hotel environment is considered an advantage.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong leadership and team management capabilities.</li> <li >Excellent attention to detail and robust organizational abilities.</li> <li >Effective communication and interpersonal skills.</li> <li >Demonstrated ability to thrive in a fast-paced, high-standard operational environment.</li> </ul> <h3 >Employment Details</h3> <p >This is a full-time position based at the Four Seasons Red Sea Resort, located between the cities of Umluj and Al Wajh in the Kingdom of Saudi Arabia. Salary details will be discussed during the interview process.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li> <li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience</li> <li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance</li> <li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales</li> <li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p>Solve Employment is recruiting an Equipment Operator for a premier golf course client in Saudi Arabia. The job: keep the machinery that shapes the course s turf running in championship condition.</p> <p>This is more than running machines, it s about precision, care, and consistency on every pass. If operating heavy equipment safely and delivering flawless turf results is where your skills shine, we want to talk.</p> <strong>What You ll Be Responsible For</strong> <p>You ll be one of the operators the grounds crew relies on to keep golf course machinery running safely and efficiently.</p> <p> <strong>Equipment Operation:</strong> Operate a variety of golf course machinery, including mowers and turf equipment, to maintain playing surfaces to a high standard.</p> <p> <strong>Preventive Maintenance:</strong> Perform routine checks and basic maintenance on machinery to prevent breakdowns.</p> <p> <strong>Turf Management Support:</strong> Apply proper mowing and maintenance techniques in line with turf management best practices.</p> <p> <strong>Safety Compliance:</strong> Operate all equipment in accordance with safety guidelines and manufacturer specifications.</p> <p> <strong>Reporting:</strong> Flag equipment issues or turf concerns to the grounds supervisor promptly.</p> <strong>What We Expect</strong> <p>This role requires someone who is mechanically skilled, safety-conscious, and committed to maintaining championship-quality playing conditions. You ll operate specialized golf course equipment with precision while ensuring machinery remains in excellent working condition.</p> <ul> <li> <strong>Education:</strong> High school diploma or equivalent. Vocational training or certification in machinery operation is considered an advantage.</li> <li> <strong>Experience:</strong> At least 3 years of experience operating golf course machinery or similar heavy equipment. Experience in luxury golf courses or high-end resort environments is highly preferred.</li> <li> <strong>Technical Skills:</strong> Strong mechanical aptitude with the ability to safely operate, inspect, and perform basic maintenance on various golf course equipment.</li> <li> <strong>Turf Knowledge:</strong> Basic understanding of turf management practices and proper mowing techniques to support high-quality course maintenance.</li> <li> <strong>Safety:</strong> Demonstrates a strong commitment to workplace safety and follows equipment operating procedures at all times.</li> <li> <strong>Eligibility:</strong> This position is open to male candidates.</li> </ul> <strong>What You ll Get</strong> <p>We provide a rewarding employment package for professionals looking to build an international career within a prestigious golf course operation.</p> <ul> <li> <strong>Salary:</strong> Earn between <strong>Rp23,000,000 and Rp40,000,000</strong> per month, depending on your qualifications and experience.</li> <li> <strong>Yearly Bonus:</strong> Performance-based yearly bonus provided by the employer.</li> <li> <strong>Accommodation:</strong> Single-room or company-provided accommodation (approximately 25% of the basic salary value).</li> <li> <strong>Transportation:</strong> Transportation provided (approximately 10% of the basic salary value).</li> <li> <strong>International Experience:</strong> Work alongside experienced grounds professionals while developing your expertise at a premier golf course in Saudi Arabia. </li> </ul> <p>Come ready to keep the machinery and the course running at its best, and we ll get you placed. <strong>Submit your application here: </strong> https://solveemployment.com/jobs/equipment-operator-arab-saudi/ <br> </p> <p>Looking for other overseas opportunities? Explore our latest <strong>Healthcare Jobs</strong>, <strong>Hospitality Jobs</strong>, and <strong>Engineering Jobs</strong> through Solve Employment .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations, ensuring service excellence, staff productivity, financial performance, and adherence to regulatory and brand standards. As the business leader of the branch, the role focuses on delivering guest satisfaction, optimizing operational efficiency, and cultivating a high-performing, engaged team. This role is available in <b>key locations such as Riyadh, Mecca, and Jeddah</b></p><p><b>Operational Leadership &amp; Compliance</b></p><p>• Supervise all operational activities including opening/closing, cleanliness, and shift execution.</p><p>• Conduct daily walkthroughs and audits to ensure adherence to safety, hygiene, and quality standards.</p><p>• Ensure smooth coordination between front-of-house and back-of-house functions.</p><p>• Maintain regulatory compliance with SFDA, Ministry of Health, and Municipality requirements.</p><p>• Utilize digital systems (POS, inventory, workforce management tools) to enhance productivity.</p><p><b>Team Management &amp; Talent Development</b></p><p>• Lead hiring, onboarding, and structured training programs for restaurant staff.</p><p>• Implement performance reviews, mentoring plans, and recognition programs.</p><p>• Foster a collaborative and inclusive work environment focused on continuous improvement.</p><p>• Ensure compliance with HR regulations and Labor laws (e.g. GOSI, overtime, vacation entitlements).</p><p>• Support Saudization goals by identifying and developing Saudi talent.</p><p><b>Guest Experience &amp; Brand Excellence</b></p><p>• Monitor guest feedback channels (e.g. Google, Hunger Station, Jahez) to ensure satisfaction and consistency.</p><p>• Resolve escalated guest complaints and implement preventive measures.</p><p>• Uphold visual brand standards in uniforms, décor, cleanliness, and service behaviors.</p><p>• Engage VIP guests, loyalty members, and repeat customers through personal touchpoints.</p><p>• Promote family-friendly and culturally respectful dining experiences.</p><p><b>Financial &amp; Cost Management</b></p><p>• Assist devin eloping annual budgets and track performance against revenue and cost targets.</p><p>• Analyze P&amp;L statements and initiate actions to control costs and boost margins.</p><p>• Monitor cash handling procedures and reconcile POS transactions accurately.</p><p>• Ensure proper documentation and compliance for VAT, and end-of-shift reports.</p><p>• Reduce waste and enhance profitability through cost-saving initiatives.</p><p><b>Inventory &amp; Vendor Coordination</b></p><p>• Monitor daily inventory usage and coordinate replenishments to prevent stock-outs.</p><p>• Manage relationships with vendors and report any discrepancies or service gaps.</p><p>• Enforce proper storage, FIFO rotation, and wastage reduction strategies.</p><p>• Conduct regular stock counts and inventory reconciliation.</p><p>• Coordinate maintenance schedules and escalate equipment breakdowns.</p><p><b>Local Marketing &amp; Sales Activation</b></p><p>• Execute local campaigns and seasonal offers in alignment with the marketing department.</p><p>• Analyze promotional effectiveness and provide feedback to improve future campaigns.</p><p>• Support digital activations and influencer collaborations to boost traffic.</p><p>• Organize small-scale in-restaurant events aligned with brand positioning.</p><p>• Build partnerships with nearby businesses and local community networks.</p><p><b>KEY RESULT AREAS (KRAs)</b></p><p>1. Customer Satisfaction: <b>Maintain a minimum of 4.5-star ratings across platforms.</b></p><p>2. Sales Performance: Meet or exceed monthly revenue and footfall targets.</p><p>3. Cost Management: Control food, labor, and wastage costs within defined benchmarks.</p><p>4. Team Stability: Maintain turnover rate below 25% and staff satisfaction above 80%.</p><p>5. Regulatory Compliance: Achieve zero critical violations in external/internal audits.</p><p>6. Localization: Promote a minimum of one Saudi staff member annually to a supervisory role.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications:</b> Diploma or Bachelor’s in Hospitality, Business Administration, or Restaurant Management. Certifications in Food Safety, HACCP, or Service Excellence are preferred.</p><p><b>Experience:</b></p><ul><li>Minimum of 3 years in restaurant operations, with 1+ years in a leadership role.</li><li>Experience in Saudi Arabia’s F&amp;B industry is preferred.</li><li>Background in casual or QSR dining formats is a plus.</li></ul><p><b>Skills:</b></p><ul><li>Leadership Skills: Proven ability to lead, coach, and inspire frontline teams.</li><li>Operational Excellence: Deep knowledge of restaurant operations and workflow optimization.</li><li>Customer Service Orientation: Strong focus on guest satisfaction and service recovery.</li><li>Analytical Thinking: Ability to interpret sales, labor, and cost reports to drive decisions.</li><li>Regulatory Awareness: Familiar with SFDA, Ministry of Tourism, and Municipality compliance.</li></ul><p><b>WORKING CONDITIONS</b></p><p>• Environment: 100% on-site restaurant-based.</p><p>• Schedule: Flexible, including weekends, holidays, and evenings.</p><p>• Physical Requirements: Standing and moving for extended periods.</p><p>• Travel: Limited, unless supporting other branches or events.</p></div>

<h3 >About the Role</h3> <p >Adidas Group is seeking a <strong >Specialist Omnichannel Execution - Area Visual Merchandiser</strong> for a full-time position in Jeddah, with responsibilities extending to Riyadh. This role focuses on driving the implementation of visual merchandising best practices and in-store communication standards to enhance the consumer journey and highlight product features and brand stories, ultimately driving sell-through across a portfolio of stores.</p> <h3 >Key Responsibilities</h3> <ul > <li >Train, guide, and motivate In-Store Visual Merchandisers (ISVM) to ensure consistent execution excellence across both DTC and WHS environments.</li> <li >Cascade brand and VM guidelines to ISVM and store teams to ensure executional excellence and understanding of principles.</li> <li >Guide and influence ISVM and store teams on consumer journeys, store layout, capacities, product density, color flow, mannequin styling, VM standards, and ISC materials.</li> <li >Assist in measuring and reporting on retail productivity, providing recommendations for continuous improvement.</li> <li >Understand consumer profiles, retail KPIs, and OTG strategy to inform decision-making.</li> <li >Support the omnichannel team by providing field/store insights for campaign planning to address individual store and market needs.</li> <li >Ensure campaign readiness at the store level, including creating plug &amp; plays, collating installation permits, developing campaign reporting documentation, and liaising with suppliers for OCM installations.</li> <li >Proactively identify opportunities for efficiency in process and implementation to both retail operations and omnichannel teams.</li> <li >Audit and order VM tools for stores in collaboration with retail and omnichannel teams.</li> <li >Gather, consolidate, and deliver input on visual merchandising and campaign performance from the DTC Market to the Hub &amp; Global teams.</li> <li >Report to the Omnichannel team and Retail Operations team to ensure harmonious delivery of business priorities.</li> <li >Lead new store openings in collaboration with stakeholders to ensure retail execution aligns with store concepts and brand guidelines, overseeing in-store VM team support.</li> <li >Drive overall brand success across key Trade Zones by auditing and reporting on all DTC and WHS touchpoints.</li> <li >Lead on-the-ground communication and training with WHS retailers in key Trade Zones, providing VM training and in-store support.</li> <li >Collaborate with the back-office team on consumer journeys for key WHS doors.</li> <li >Report on-the-ground analysis of Adidas executions and competitor activations.</li> </ul> <h3 >Required Experience and Capabilities</h3> <ul > <li >2-5 years of relevant experience.</li> <li >Ability to take a proactive approach to strategy implementation and communicate effectively with stakeholders to ensure alignment of priorities.</li> <li >Strong interpersonal and clear communication skills to deliver results in a fast-paced, competitive environment.</li> <li >Knowledge of retail landscape, visual merchandising, retail marketing, and presentation.</li> <li >Strong project and planning skills, demonstrating organization and a 'finisher, completer' mentality.</li> <li >Understanding of store KPIs to make commercial decisions while upholding brand standards.</li> <li >Ability to think conceptually and strategically, diagnosing and translating sales/category reporting into in-store merchandising strategies.</li> <li >Knowledge of customer service principles and processes.</li> <li >Ability to learn and adapt quickly in a dynamic environment.</li> <li >Demonstrates an inspirational attitude that contributes to a positive team environment.</li> <li >Ability to build and maintain effective working relationships with team members and business partners.</li> <li >Well-developed ability to speak, read, comprehend, and write English.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Ability to effectively communicate with customers and store personnel.</li> <li >Ability to work a flexible schedule, including evenings, overnight shifts, and weekends, to meet business needs.</li> <li >Ability to manage a portfolio of stores.</li> <li >Must hold a valid driver's license.</li> </ul> <h3 >Work Environment</h3> <p >This role is based in Jeddah, Saudi Arabia, with responsibilities covering stores in Jeddah and Riyadh. The position is full-time and involves working within the Omnichannel and Retail Operations teams.</p> <h3 >Application Process</h3> <p >Candidates meeting the specified qualifications and experience are encouraged to apply.</p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Spa Receptionist Department: Spa & Wellness Reporting to: Spa Manager Property: Shebara Resort<br>About Us Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role As a Spa Receptionist, you will be the first point of contact for our esteemed guests, embodying the highest standards of hospitality and service expected at a luxury resort. Your primary responsibility is to ensure that every guest experience, from check-in to check-out, is seamless, efficient, and reflects the sophistication and excellence of our spa offerings. You will manage bookings, provide detailed information on treatments and services, and assist guests with their wellness journey while maintaining a calm, welcoming, and professional demeanor. The Spa Receptionist is essential in delivering a personalized, five-star experience that aligns with the luxurious standards of Red Sea Global Hospitality.<br>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.<br>Key Areas of Responsibilities: Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Spa Receptionist, you will need to:<br>Greet guests with a warm, professional, and welcoming attitude upon arrival, ensuring a luxurious, serene experience that reflects resort standards. Manage spa reservations and booking systems, ensuring accuracy and efficiency in guest scheduling. Answer phone calls, respond to emails, and handle guest inquiries, providing detailed information on available spa services, pricing, treatments, and promotional packages in line with our resort offerings. Assist guests in selecting treatments based on their preferences and needs, offering personalized recommendations to enhance their experience. Process reservations, cancellations, and amendments efficiently, ensuring smooth operations and guest satisfaction. Conduct guest check-in and check-out procedures, ensuring all billing is accurate, payments are processed, and any additional requests are handled promptly. Ensure the reception area is immaculately maintained, with an atmosphere of luxury, calm, and relaxation. Provide guests with all necessary information on the spa’s amenities, services, and wellness offerings, contributing to a smooth and informed spa experience. Promote and sell spa services, packages, and retail products with expert knowledge and in line with resort standards of guest service excellence. Assist with managing therapist schedules and coordinating treatment rooms to optimize guest experience and resource allocation. Monitor guest feedback and report any concerns or issues to the Spa Manager for timely resolution. Maintain and update guest records, ensuring personalized attention by noting special preferences, treatment history, and other relevant details. Ensure all spa policies, procedures, and resort standards are followed, including health and safety regulations, cleanliness, guest confidentiality, and payment procedures. Handle guest inquiries, feedback, or complaints in a professional and diplomatic manner, ensuring any concerns are addressed swiftly and effectively to uphold the resort’s reputation for excellence. Assist in maintaining inventory levels of spa supplies, products, and equipment, ensuring that all items are in excellent condition and replenished as needed. Collaborate with the Spa Manager and team to enhance operational efficiency, drive guest satisfaction, and meet resort-level standards. Assist with organizing spa events, promotions, and special packages, ensuring they are executed flawlessly and in alignment with resort offerings. Perform administrative duties as required, including filing, preparing reports, and supporting the Spa Manager with day-to-day operational tasks. Be an ambassador for the spa experience, promoting a sense of well-being and relaxation through every guest interaction.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br>About The Job<br><br>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food & Beverage Department in Riyadh, the Director of Restaurant Bar & Experience is responsible for all operational and administrative aspects of the Food & Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues.<br><br>As Director of Restaurant Bar & Experience, you will be responsible for the following duties: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People & Culture Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. On The Job trainers and trainings. Group Training Technique trainers and trainings. Update and maintain a complete Training Matrix for your division and departments. Update and maintain Job Description and Job Specification Matrix for your division and departments.<br>As Director of Restaurant Bar & Experience, we expect from you: <br><br>To supervise the function of all F&B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved. To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following:Quality levels of products and service Guest Satisfaction Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA) Merchandising and Marketing Financial Performance Food Hygiene and cleanliness Employee grooming<br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br>Benefits<br><br>A competitive salary. A competitive incentive. VIP Health insurance.<br><br>We’re Fans. Are you?

<br> <div> <div> <div> <div> <p> <strong>RESPONSIBILITIES</strong> </p> <p> </p> <div> <ul> <li>Ensures highest possible guest satisfaction, bearing in mind the importance of telephone communication in present days. </li> <li>Ensures smooth operation of the hotel s switchboard.</li> <li> <span>Cooperates with all hotel departments. Ensures professional assistance with telephone related requirements.</span> </li> </ul> </div> <div> <ul> <li>Maintains an excellent reputation in the eyes of the public, guests, visitors and the team </li> <li>Maintains the Minimum Operating standards and the Rosewood standards.</li> </ul></div></div></div></div></div>

Additional Information<br><br>Job Number 26118381<br><br>Job Category Spa<br><br>Location Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia, 23326VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Management of Spa Operations and Budgets<br><br> Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br><br>Ensuring and Delivering Exceptional Customer Service<br><br> Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance.<br><br>Conducting Human Resources Activities<br><br> Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Incumbent will be responsible for operating and monitoring the Continuous Casting Machine (CCM) from the pulpit/control room to ensure safe, stable and continuous casting of billets as per required production and quality parameters.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Operate and monitor billet CCM from the control pulpit/HMI during casting operations.</li><li>Monitor and control casting speed, mould level, tundish level and steel flow .</li><li>Monitor mould cooling-water parameters including flow, pressure and temperature .</li><li>Operate and monitor secondary cooling systems as per casting requirements.</li><li>Monitor withdrawal, straightening and strand guide systems .</li><li>Monitor and operate ladle turret and tundish-related controls as applicable.</li><li>Monitor SEN/nozzle condition and steel flow during casting.</li><li>Operate/monitor automatic torch cutting or billet cutting system .</li><li>Monitor billet length, casting sequence and billet discharge.</li><li>Respond promptly to alarms, trips, interlocks and abnormal casting conditions .</li><li>Monitor and respond to breakout detection systems as per SOP/emergency procedures.</li><li>Coordinate with EAF/LRF operators, tundish operators, CCM field operators and maintenance teams .</li><li>Ensure stable casting conditions and minimize casting interruptions, breakouts and product defects .</li><li>Maintain shift-wise operational records including casting speed, sequence, delays, alarms and production parameters.</li><li>Follow approved SOPs, safety procedures, LOTO requirements and emergency operating procedures .</li><li>Support troubleshooting and coordinate with Electrical, Instrumentation and Mechanical Maintenance teams during equipment abnormalities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 9+ Years Qualification: Bsc/Diploma/ITI(Full-Time Regular)</p>

<h3 >About the Role</h3> <p >Hilton is seeking a full-time Telephone Operator in Saudi Arabia with 0-1 years of experience. This role is central to guest experience, involving direct interaction through phone calls to provide information and support. The operator serves as a key point of contact, ensuring guests receive timely assistance and information regarding hotel services and amenities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Answer and manage guest phone calls, providing hotel and local information, and efficiently handling requests.</li> <li >Respond to inquiries with professionalism and courtesy to ensure a positive guest experience.</li> <li >Communicate clearly and resolve guest concerns promptly.</li> <li >Relay guest requests to relevant departments and ensure timely follow-up.</li> <li >Support internal communication across various hotel teams.</li> <li >Address guest complaints and proactively work to prevent service disruptions.</li> <li >Maintain accurate logs of guest interactions and update guest profiles for future personalization.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Previous experience in guest service, front office, or call center roles within the hospitality sector.</li> <li >Excellent verbal and interpersonal skills, with the ability to handle inquiries professionally and courteously.</li> <li >Capability to manage high call volumes and multiple requests efficiently.</li> <li >Skilled in resolving guest issues with discretion and a proactive approach.</li> <li >Availability to work varied shifts, including nights, weekends, and holidays.</li> </ul> <h3 >Preferred Skills</h3> <ul > <li >Familiarity with hotel Property Management Systems (PMS) and service protocols.</li> </ul> <h3 >Core Values</h3> <p >Candidates should embody Hilton's core values, which include a passion for <strong >Hospitality</strong>, acting with <strong >Integrity</strong>, demonstrating <strong >Leadership</strong>, believing in <strong >Teamwork</strong>, possessing a sense of <strong >Ownership</strong>, and maintaining a focus on the <strong >Now</strong> to ensure impactful service.</p> <h3 >Work Type</h3> <p >This is a full-time position.</p>

<ul><li><p>Manage the overall day-to-day operations</p></li><li><p>Ensure high standards of food quality, service, hygiene, and guest satisfaction.</p></li><li><p>Lead, train, and supervise restaurant staff to maintain excellent service standards.</p></li><li><p>Ensure the restaurant consistently delivers an authentic Italian dining experience.</p></li><li><p>Work closely with the Chef and kitchen team to maintain the quality and authenticity of Italian cuisine.</p></li><li><p>Handle guest requests, complaints, and feedback professionally and efficiently.</p></li><li><p>Monitor restaurant sales, costs, inventory, wastage, and operational expenses.</p></li><li><p>Prepare staff schedules and ensure appropriate manpower coverage.</p></li><li><p>Maintain compliance with hotel policies, food safety standards, and hygiene regulations.</p></li><li><p>Coordinate with the hotel management and other departments to ensure smooth operations.</p></li><li><p>Conduct staff briefings and provide continuous training and performance feedback.</p></li><li><p>Support promotional activities, special events, and new menu launches.</p></li><li><p>Monitor customer preferences and market trends to improve the restaurant's offerings.</p></li><li><p>Ensure the restaurant maintains a premium and professional atmosphere at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Italian nationality is mandatory.</strong></p></li><li><p>Minimum <strong>10+ years of experience</strong> in restaurant management or a similar leadership role.</p></li><li><p>Proven experience managing an <strong>Italian restaurant</strong> is highly preferred.</p></li><li><p>Strong knowledge and understanding of <strong>authentic Italian cuisine, food products, cooking methods, and dining culture</strong>.</p></li><li><p>Previous experience in a <strong>5-star hotel or luxury restaurant</strong> is strongly preferred.</p></li><li><p>Strong background in managing restaurant and culinary operations.</p></li><li><p>Excellent leadership and team-management skills.</p></li><li><p>Strong communication, interpersonal, and guest-handling skills.</p></li><li><p>Ability to manage high-volume restaurant operations while maintaining service quality.</p></li><li><p>Strong knowledge of food safety, hygiene, and hospitality standards.</p></li><li><p>Good understanding of restaurant financials, cost control, and inventory management.</p></li><li><p>Professional appearance and excellent customer-service orientation.</p></li><li><p>Ability to work under pressure and handle multiple operational responsibilities.</p></li><li><p>Strong English communication skills; additional languages are an advantage.</p></li><li><p>Must be flexible to work shifts, weekends, and holidays as required.</p></li></ul>