Operation Manager Jobs in Saudi

MANE is a fifth-generation family-owned company, globally recognized for creativity and innovation in the world of fragrance. Since 1871, we’ve been crafting scents that enrich daily life and celebrate individuality. In the Middle East, fragrances are a symbol of elegance and heritage. At MANE, we combine our expertise with a deep respect for tradition to create exceptional olfactory experiences. We capture what moves. Be part of a legacy that values artistry, sustainability, and diversity.<br>We have an exciting opportunity for an Office Operations Coordinator to join MANE in Riyadh. In this role, you will support the smooth day-to-day operations of our Saudi office while providing executive and administrative support across a range of business activities. As the first point of contact for the office, you will play a key role in creating a professional and welcoming environment while supporting effective collaboration with our team in Dubai. Reporting directly to the General Manager, Saudi Arabia, and indirectly to the Operations Manager in Dubai, your organizational skills, discretion, and proactive approach will be essential in maintaining efficient administrative processes, supporting business operations, and contributing to MANE’s commitment to operational excellence.<br>Role Responsibilities:Ensure smooth day-to-day office operations by coordinating administrative activities, office logistics, and workplace requirements. Serve as the first point of contact for the office, creating a professional and welcoming environment for employees, clients, and visitors. Coordinate administrative processes including travel arrangements, meetings, documentation, correspondence, and office requirements. Support employee onboarding and offboarding activities in collaboration with the Dubai HR team, ensuring a seamless employee experience. Manage confidential information, administrative records, vendor coordination, and expense-related activities with professionalism and discretion. Provide administrative support to the Sales Administration team and related commercial activities as required. Collaborate with the Dubai team to ensure alignment with administrative processes, company practices, and reporting requirements.<br>Required Skills & Experience:Minimum of 5 years of experience in office administration, business support, or a similar role. Proven ability to manage multiple priorities effectively with strong organizational and time management skills. Excellent written and verbal communication skills in English and Arabic; French is an advantage. Proficiency in Microsoft Office Suite; experience with SAP is an advantage. High level of professionalism, discretion, confidentiality, and attention to detail. Ability to work independently while collaborating effectively with cross-functional and remote teams.<br>What We Offer:Stability and legacy in the fragrance industry. Family-owned values of trust and growth. Long-term career growth in a supportive environment that values development, creativity, and work-life balance. Energetic, results-driven team with competitive compensation and benefits aligned to market standards.

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.<br><br>The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.<br><br><br><br>Job Description<br><br>Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives. Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories. Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. <br><br>Qualifications<br><br>Bachelor’s degree in Science, preferably in Chemistry. Fluent in English (both written and spoken). Arabic is an added value. 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations. Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain. Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure Customer interface: interaction with major producers, traders, and terminal operators ISO Certification or experience in Quality Management. Experience in inspection services. Change management and ability to lead transformation Initiatives. Strong negotiation, communication, and interpersonal skills. Ability to represent the company and build customer relationships

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.<br><br>The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.<br><br><br><br>Job Description<br><br>Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives. Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories. Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. <br><br>Qualifications<br><br>Bachelor’s degree in Science, preferably in Chemistry. Fluent in English (both written and spoken). Arabic is an added value. 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations. Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain. Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure Customer interface: interaction with major producers, traders, and terminal operators ISO Certification or experience in Quality Management. Experience in inspection services. Change management and ability to lead transformation Initiatives. Strong negotiation, communication, and interpersonal skills. Ability to represent the company and build customer relationships

ENGIE SOLUTIONS MIDDLE EASTENGIE Solutions is part of the ENGIE Group, a global reference in low-carbon energy and services, with more than 96,000 employees. At ENGIE Solutions, we believe in providing solutions, not just services. We bring to the table integrated, tailor-made, financed, technology-enabled, and data-driven facility management solutions that improve energy and asset performance for cities, communities, industries, and properties. The company is committed to investing in countries through empowering the local workforce, implementing smart technology solutions and know-how, and delivering financed and guaranteed energy-efficient projects for our customers.<br>All interested applicants can email their CVs to careers.escl@dhowsolutions.com with a subject line of “City Environmental Operations Manager” mentioning their availability.<br>Industry: Facilities Management Job Title: City Environmental Operations Manager Position Reports to: Project Director Location: Al Ula, Madinah Province, Saudi Arabia<br>SUMMARY: Responsible for overseeing and managing the operational performance of service providers, ensuring compliance with contractual obligations, and driving continuous improvement in service delivery. Oversees environmental compliance, waste management and pest control, and sustainability programs.<br>This role includes establishing performance baselines, managing risk, conducting audits, and ensuring quality and compliance with applicable regulations, codes, and standards. Will also manage stakeholder relationships and provide regular performance reports to support operational excellence.<br>PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:Chair operations meetings to review performance, address issues, and align objectives. Establish operational performance baselines for key metrics and ensure alignment with contractual obligations. Develop and implement a performance management process to evaluate and record service provider performance against the scope, output specifications, and service level agreements (SLAs). Ensure a robust system of planned and ad hoc audits and inspections of service provider performance. Track results against key performance indicators (KPIs) and identify areas for improvement. Maintain and develop an operational risk register, ensuring risks are identified, assessed, and mitigated effectively. Develop and execute risk mitigation plans to address potential operational challenges. Ensure a system of quality and compliance inspections is in place to confirm adherence to applicable regulations, codes, standards, and best practices. Develop and deliver monthly service and performance management reports. Identify performance trends and proactively develop improvement plans to enhance the overall quality and efficiency of service delivery. Manage stakeholder relationships, ensuring effective communication and collaboration. Facilitate feedback on service delivery and address concerns promptly. Conduct regular reviews of service provider Computer-Aided Facility Management (CAFM) systems to ensure compliance with contract obligations, functionality, and data accuracy.<br>EDUCATION / CERTIFICATION / KNOWLEDGE:Bachelor’s degree in a related field or extensive industry experience with demonstrated technical capabilities. Knowledge of CAFM/EAM systems and asset management principles. Demonstrated proficiency in the Microsoft Office environment including Word, Excel, Power Point, Project and Outlook.<br>EXPERIENCE: Requires minimum of 15 years of related experience.<br>SKILLS/ABILITIES:Skilled in negotiation and project management Strong organizational skills, interpersonal skills and a positive attitude Strong verbal and written communication skills Excellent critical thinking skills Ability to delegate tasks and supervise others Great multi-tasking abilities and attention to detail Thorough understanding of Contract Management, Asset Management and Maintenance.

Company Description<br>EWAA Hotels is a distinguished group of Hotels & Resorts offering exceptional hospitality and quality services to guests. With a portfolio that includes 80 state-of-the-art properties across 14 cities in Saudi Arabia, EWAA Hotels caters to both business and personal needs through amenities like spacious conference halls, exhibition centers, and specialized catering. The group includes renowned brands such as Grand Plaza Hotels & Resorts, Al Muhaidb Hotels & Residence, and EWAA Express Hotels. Committed to sustainability, EWAA invests in its human capital and emphasizes creating a unique experience for guests. Join EWAA Hotels to contribute to achieving its vision and mission of excellence and community service. Role Description The Finance Manager will oversee and manage the financial operations of EWAA Hotels. Responsibilities include developing budgets, preparing financial reports, ensuring compliance with regulations, analyzing financial performance, and advising on financial planning and strategies. The Finance Manager will also manage accounts, oversee audits, and contribute to strategic decision-making to ensure the financial health and growth of the organization. This is a full-time, on-site role based in Riyadh.<br>Key Responsibilities<br>Lead budgeting, forecasting, and cash flow management across multiple hotel properties. Consolidate and standardize financial reporting to support informed decision-making. Monitor financial performance and provide strategic recommendations to senior management. Strengthen internal controls across Finance, F&B, Procurement, Payroll, and operational functions. Manage CAPEX planning, investment evaluations, and ensure strong Return on Investment (ROI). Track and improve key hotel performance indicators, including Rev PAR, GOPPAR, and Flow-Through. Ensure full compliance with Saudi regulations, including ZATCA requirements, VAT (15%), and Phase 2 E-Invoicing. Consolidation and standardization of financial reports across. Oversee audits, reconciliations, financial governance, and risk management activities.<br>Requirements<br>Bachelor's degree in Finance, Accounting. Proven multi-property hotel finance experience Minimum 10 years of experience within the hotel industry. Minimum 5 years of experience in a Finance Manager position. Proven experience managing finance operations across multiple hotel properties. At least 5 years of experience overseeing F&B, Procurement, and Payroll financial controls. Minimum 1 year of experience managing CAPEX projects and evaluating ROI. Proven experience monitoring and improving hotel KPIs, including Rev PAR, GOPPAR, and Flow-Through. Minimum 1 year of hands-on experience with ZATCA regulations, VAT (15%), and Phase 2 E-Invoicing. Strong knowledge of the Saudi regulatory, taxation, and compliance framework. Excellent leadership, analytical, communication, and strategic planning skills.

Company Description Tarfeeh Fakieh, part of the Fakieh Leisure and Entertainment Group, was established in 1998 by H. E. Sheikh Abdul Rahman Fakieh to develop major tourist projects along the Jeddah corniche. The company is dedicated to enhancing domestic tourism in Saudi Arabia and becoming a leading provider of leisure, entertainment, and edutainment rooted in Saudi culture. Tarfeeh Fakieh focuses on delivering leisure, comfort, and relaxation to residents and visitors through a diverse portfolio of high-quality attractions. Its hospitality and entertainment offerings make full use of Jeddah’s coastal setting and are designed for guests of all ages in a safe and healthy environment. The group is committed to exceeding guest expectations and providing value-driven experiences for families and travelers alike.<br>Role Description The Assistant Hotel Manager role is a full-time, on-site position based in Saudi Arabia. This role supports the Hotel Manager in overseeing daily hotel operations, ensuring high standards of guest service, cleanliness, and safety across all departments. Key responsibilities include coordinating front desk and receptionist activities, supervising food and beverage services, monitoring budgeting and cost control, and supporting sales initiatives to maximize occupancy and revenue. The Assistant Hotel Manager will help manage staff schedules, provide coaching and performance feedback, and ensure compliance with company policies and local regulations. The role also involves resolving guest concerns promptly, maintaining strong relationships with suppliers and partners, and contributing to continuous improvement of hotel services and procedures.<br>Qualifications<br> Strong customer service skills, with experience in guest relations and handling inquiries and complaints professionally. Proficiency in budgeting and basic financial oversight, including cost control and monitoring revenue and expenses. Experience in sales activities, such as promoting hotel services, upselling offerings, and supporting marketing initiatives. Background in food & beverage operations, including coordination with restaurant or catering services and ensuring quality standards. Hands-on experience with receptionist duties, including check-in/check-out, reservations, and managing front desk systems. Excellent communication and interpersonal skills, with the ability to lead and motivate diverse teams. Strong organizational and problem-solving abilities, with attention to detail and a focus on operational efficiency. Experience in hospitality or hotel management; a diploma or degree in Hospitality Management or a related field is preferred. Ability to work flexible hours, including weekends and holidays, as required by hotel operations. Proficiency in English; knowledge of Arabic or additional languages is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Assistant Manager – Assets Infrastructure Delivery is responsible for supporting the planning, coordination, and delivery of technology infrastructure projects across Qiddiya assets and developments.<br> The role ensures the successful implementation of IT infrastructure solutions, manages project activities, coordinates with stakeholders and vendors, and supports the delivery of technology services in line with business requirements, project timelines, and organizational standards.<br> Key ResponsibilitiesInfrastructure Project Delivery Support the end-to-end delivery of technology infrastructure projects across Qiddiya assets, facilities, and developments.<br> Coordinate the implementation of network, connectivity, workplace technology, security, and data center infrastructure solutions.<br> Monitor project schedules, milestones, deliverables, and dependencies to ensure timely execution.<br> Support the transition of completed projects to operations and service teams.<br> Planning &amp; Coordination Coordinate with internal stakeholders, consultants, contractors, and technology vendors throughout the project lifecycle.<br> Assist in reviewing project requirements, technical designs, and implementation plans.<br> Support infrastructure capacity planning and technology readiness activities.<br> Track project progress and provide regular status updates to management.<br> Vendor &amp; Stakeholder Management Manage relationships with external vendors, service providers, and contractors.<br> Coordinate vendor activities, deliverables, and project schedules.<br> Support procurement activities, including technical evaluations, quotations, purchase requests, and contract execution.<br> Facilitate meetings and workshops with business and technical stakeholders.<br> Governance &amp; Reporting Maintain project documentation, trackers, and governance records.<br> Prepare project dashboards, progress reports, risk registers, and executive presentations.<br> Monitor project risks, issues, dependencies, and change requests.<br> Ensure compliance with organizational standards, policies, and governance frameworks.<br> Infrastructure Readiness &amp; Handover Support testing, commissioning, and operational readiness activities.<br> Coordinate infrastructure handover activities with operations and support teams.<br> Ensure all project deliverables, documentation, and acceptance criteria are completed.<br> Support post-implementation reviews and lessons learned activities.<br> Qualifications Bachelor's degree in Information Technology, Computer Engineering, Computer Science, Telecommunications, or a related field.<br> Professional certifications such as PMP, PRINCE2, ITIL, CCNA, or equivalent are preferred.<br> Experience Minimum 5–7 years of experience in IT infrastructure delivery, technology project management, or enterprise infrastructure operations.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Description Arib is a Saudi Central Bank (SAMA)–licensed digital finance brokerage that simplifies access to personal, home, auto, credit card, and SME financing across the Kingdom of Saudi Arabia. Founded in 2018 and based in Saudi Arabia, Arib uses advanced technology and market expertise to match users with suitable offers from leading licensed banks and finance companies. The platform focuses on fast, secure, and transparent financing experiences tailored to users’ credit profiles and needs. Recognized as a top Saudi startup and a Deloitte Fast 50 and Fast 500 EMEA winner, Arib is committed to financial inclusion, supporting entrepreneurs, and contributing to national economic growth. At Arib, technology professionals can help shape the future of smart financing and connect users with meaningful financial opportunities. Role Description This is a full-time, on-site Information Technology Manager role based in Riyadh. The Information Technology Manager will oversee the planning, implementation, and maintenance of Arib’s IT infrastructure, including networks, servers, endpoints, and cloud environments. This role will manage day-to-day IT operations, ensure system reliability and security, and coordinate with internal stakeholders to support business-critical applications and platforms. The Information Technology Manager will supervise and mentor IT team members, manage vendors and service providers, and ensure adherence to regulatory and security standards. The role will also contribute to technology roadmaps, lead improvement projects, and support incident response, disaster recovery, and business continuity efforts. Qualifications Strong background in IT infrastructure and operations, including networks, servers, cloud services, end-user devices, and system administration. Proficiency in IT security practices such as access control, vulnerability management, data protection, endpoint security, and incident response. Experience managing business applications and platforms, with the ability to coordinate deployments, integrations, upgrades, and troubleshooting. Demonstrated skills in IT governance, including documentation, policies and procedures, asset management, and compliance with relevant regulations. Proven leadership and people management capabilities, including team supervision, performance management, and mentoring. Strong stakeholder management and communication skills, with the ability to translate business needs into technical requirements and solutions. Experience working with financial services, fintech, or regulated environments is highly beneficial. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; relevant professional certifications (e.g., ITIL, CISSP, CCNA, Azure/AWS) are a plus. Ability to work on-site in Riyadh, prioritize multiple initiatives, and operate effectively in a fast-paced startup environment.

Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics

Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics

Required to join an established building and facilities management contractor in the Eastern Province of Saudi Arabia. Based on site (this may be remote) you will take responsibility for the day-to-day Operation & Maintenance activities on Site; Analyse trends and takes corrective action  Ensures that responsibilities are assigned and associated authorizations delegated; Provides leadership, maintains good personnel relations and provides support; Structures and maintains information / communication flows between upstream and downstream parties. Ensures that works are established within established Quality Control Standards Applies the principles and techniques of site-supervision including; planning, organizing, staffing, leadership and control, and maintaining of discipline. Manage and monitors training/support for Saudi Trainees, as and when required; Monitors career development and appraise site personnel. Coordinates and liaise with Client Coordinates and liaise with the Company’s Project, Operations and Commercial Management<br>Applicants should meet the following criteria Degree in Mechanical or Electrical Engineering or equivalent experience. Minimum of 10 years experience in the broad spectrum of operation & maintenance function Knowledge of standards pertaining to SFG20, C4, Mechanical, Electrical and HVAC maintenance; environmental safety work practices. Excellent man-management skills able to manage multicultural teams Excellent communication & stakeholder management skills

Job Description – Palace Manager Job Title: Palace Manager<br>Location: Saudi Arabia Job Purpose The Palace Manager is responsible for the overall management, operation, maintenance, security coordination, hospitality services, and administrative affairs of the palace. The role ensures that the palace is maintained to the highest standards of cleanliness, comfort, safety, privacy, and service excellence. The Palace Manager will lead and coordinate all palace staff and service providers, manage daily operations, oversee maintenance and facilities, control operational expenses, and ensure that all requirements of the owner and family are handled efficiently, professionally, and confidentially. Key Responsibilities1. Palace Operations Manage the day-to-day operations of the palace and ensure smooth and efficient functioning. Establish and maintain high standards for hospitality, housekeeping, maintenance, and general services. Ensure that all areas of the palace are clean, organized, fully operational, and properly maintained. Coordinate daily activities and requirements according to the owner's schedule and instructions. Ensure the availability of all required supplies, equipment, and services.2. Staff Management Supervise and manage all palace employees, including housekeeping, drivers, gardeners, maintenance staff, kitchen staff, administrative personnel, and other service staff. Prepare work schedules, duty rosters, and shift arrangements. Monitor employee attendance, performance, discipline, and productivity. Conduct regular performance evaluations and recommend training, promotions, or corrective actions when required. Ensure that all employees comply with palace policies, procedures, and confidentiality requirements. Coordinate recruitment and replacement of palace staff in cooperation with HR.3. Maintenance & Facilities Management Supervise preventive and corrective maintenance of the palace, including electrical, plumbing, HVAC, elevators, generators, water systems, landscaping, and other facilities. Coordinate with maintenance contractors and service providers. Ensure that preventive maintenance schedules are properly implemented. Follow up on maintenance requests and ensure timely resolution of problems. Monitor the condition of furniture, equipment, fixtures, vehicles, and other palace assets.4. Security & Safety Coordinate with security teams to ensure the safety and privacy of the owner, family, guests, employees, and property. Ensure proper access control and visitor management procedures. Coordinate security arrangements for special events and important visitors. Ensure compliance with fire safety, emergency procedures, and other safety requirements. Immediately report any security, safety, or operational incidents to senior management.5. Hospitality & Guest Services Ensure exceptional hospitality services for the owner, family members, VIP guests, and visitors. Coordinate reception, accommodation, transportation, catering, and other guest requirements. Ensure that guest areas are fully prepared before arrival. Coordinate special events, family gatherings, official visits, and private functions held at the palace.6. Procurement & Inventory Monitor palace requirements and coordinate purchasing of supplies and services. Ensure appropriate stock levels for housekeeping, food and beverage, maintenance, office supplies, and other operational requirements. Review supplier quotations and coordinate with Procurement/Finance according to company procedures. Monitor supplier performance and service quality. Maintain accurate records of palace assets, inventory, and consumables.<br>8. Transportation & Vehicles Supervise palace drivers and transportation arrangements. Ensure that palace vehicles are properly maintained, clean, insured, and available when required. Coordinate transportation schedules for the owner, family members, guests, and official visitors. Monitor vehicle maintenance, fuel consumption, registration, and related documentation.9. Events & Special Arrangements Plan and coordinate palace events, receptions, dinners, celebrations, and VIP visits. Coordinate catering, decoration, housekeeping, security, transportation, and other event requirements. Ensure all arrangements are completed according to the required standards and timelines.10. Confidentiality & Privacy Maintain strict confidentiality regarding the owner's personal affairs, family information, schedules, visitors, business activities, and private matters. Ensure that all palace employees understand and comply with confidentiality requirements. Immediately report any breach of confidentiality or privacy to senior management.<br>Required Qualifications Bachelor's degree in Business Administration, Hospitality Management, Facilities Management, or a related field. Minimum 8–12 years of relevant experience, preferably in palace, private residence, luxury hospitality, five-star hotel, VIP facility, or high-level household management. Proven experience managing large and diverse teams. Strong knowledge of facilities, maintenance, housekeeping, hospitality, and service operations. Strong organizational and problem-solving skills. Excellent communication and interpersonal skills. Ability to work under pressure and handle confidential matters with discretion. Strong leadership and decision-making capabilities. Good command of Arabic and English is preferred. Personal Competencies High level of integrity and discretion. Leadership and people-management skills. Excellent planning and organization. Attention to detail. Professional appearance and conduct. Strong problem-solving ability. Flexibility and availability when required. Ability to manage VIP requirements professionally. Strong negotiation and vendor-management skills. Ability to maintain confidentiality at all times. Working Conditions The position requires flexibility in working hours, including evenings, weekends, holidays, and emergency situations when required. The Palace Manager must be available to respond to urgent operational requirements. The role involves frequent coordination with employees, contractors, suppliers, security personnel, family representatives, and senior management.

Company Description <br>Ghaim | غيم is an Advanced AWS Consulting Partner and AWS Saudi Arabia Region Launch Partner, supporting organizations across the Middle East with Vision 2030-aligned digital transformation. Headquartered in Dubai with growing operations in Saudi Arabia, the company delivers AWS cloud migrations, Dev Ops solutions, and compliance-ready architectures tailored to regional regulatory requirements. Ghaim | غيم designs scalable, secure, and highly available AWS environments for Saa S platforms, enterprise web applications, and mobile solutions. Its certified cloud architects focus on cost-effective, cloud-first strategies that help startups and established enterprises modernize their technology and operations in line with Saudi Vision 2030.<br>Role Description <br>This is a full-time remote role for a Business Development Manager - AWS (Saudi Nationals Only). The role involves identifying and qualifying new AWS-related business opportunities, building and maintaining a strong sales pipeline, and developing account strategies for clients across Saudi Arabia. The Business Development Manager will lead client meetings, present AWS solutions, collaborate with technical teams to shape proposals, and negotiate contracts that align with customer needs and regional regulations. Day-to-day responsibilities include nurturing long-term client relationships, coordinating with AWS and internal stakeholders, tracking market trends, and reporting on sales performance and business growth against established targets.<br>Qualifications<br>Saudi Nationals Only. Please do not apply if you're not a Saudi national. Strong new business development and sales skills, with experience generating and closing AWS or technology-related opportunities. Proficiency in account management and business planning to grow existing clients and build sustainable revenue streams. Demonstrated relationship building skills, with the ability to establish trust and credibility with stakeholders at multiple levels. Understanding of AWS cloud services, digital transformation, and Saudi Vision 2030 objectives, preferably within the Saudi market. Excellent communication, presentation, and negotiation skills in English; Arabic language skills are highly beneficial. Ability to work independently in a remote environment, manage priorities, and collaborate effectively with cross-functional teams. Bachelor’s degree in Business, Marketing, Information Technology, or a related field; relevant AWS or sales certifications are an advantage.

Company Description Elite Auto Distribution is an automotive distributor of CHERY-OMODA-JAECOO focused on delivering reliable vehicles and high-quality aftersales support. The company serves a diverse customer base, partnering with OEMs and service centers to ensure consistent standards and efficient operations. Elite Auto Distribution emphasizes customer satisfaction, responsive service, and long-term relationships. Team members are encouraged to contribute ideas, collaborate across functions, and maintain a professional, inclusive work environment. Role Description The Aftersales Manager is a full-time, on-site role based in Riyadh, responsible for overseeing post-sale customer support and service operations. The role includes managing service teams, coordinating repair and maintenance activities, and ensuring timely resolution of customer issues. The Aftersales Manager monitors service performance, analyzes data to improve processes, and implements strategies to increase customer satisfaction and retention. Daily tasks involve working closely with sales and technical teams, supervising warranty and parts operations, and maintaining compliance with company policies and manufacturer standards. The role also includes preparing reports, forecasting aftersales revenue, and supporting continuous improvement initiatives across the service network. Qualifications Strong focus on Customer Satisfaction and Customer Service, with a proven ability to handle escalations and build long-term customer relationships. Experience in Aftersales operations, including service, parts, and warranty management within the automotive or related industry. Solid Analytical Skills to interpret service data, KPIs, and customer feedback, and to drive operational improvements. Sales-oriented mindset, with the ability to identify upselling opportunities for services, maintenance plans, and parts. Relevant bachelor’s degree in Business, Engineering, Automotive Technology, or a related field; equivalent experience may be considered. Demonstrated leadership skills, including team management, coaching, and performance development in a service environment. Effective communication and negotiation skills, with the ability to collaborate across departments and with external partners. Familiarity with service management systems, CRM tools, and standard automotive aftersales processes. Ability to work on-site in Riyadh and manage multiple priorities in a fast-paced, customer-focused setting.

Senior IT Manager | Riyadh, Saudi Arabia<br>An exciting opportunity has arisen for an experienced Senior IT Manager to join a leading international organisation in Riyadh. <br>This role offers the chance to lead enterprise IT operations, drive cybersecurity and digital workplace initiatives, and support a rapidly growing business with ambitious expansion plans.<br>We're looking for a hands-on technology leader who combines strategic thinking with operational excellence and enjoys working in a fast-paced, dynamic environment.<br>Key Responsibilities Lead end-to-end IT operations across multiple offices and business locations. Manage Microsoft 365, Azure, Entra ID, Intune, networking, servers, and modern workplace technologies. Ensure the availability, performance, and security of business-critical systems. Drive cybersecurity, compliance, disaster recovery, and business continuity initiatives. Oversee IT infrastructure for new office openings, business launches, and corporate events. Manage IT budgets, procurement, software licensing, and third-party vendors. Provide executive-level technology support and ensure meeting rooms and collaboration technologies operate seamlessly. Lead, mentor, and develop a high-performing IT team while fostering a service-driven culture.<br>Requirements Bachelor's degree in Computer Science, Information Technology, or a related discipline.6+ years of progressive IT experience, including at least 4 years in an IT management role. Proven experience managing multi-site IT operations. Strong expertise in Microsoft 365, Azure, Entra ID, Intune, networking, firewalls, VPNs, and endpoint security. Experience managing IT vendors, budgets, and outsourced service providers. Knowledge of Saudi cybersecurity and data protection regulations is highly desirable. Excellent stakeholder management and communication skills. Fluent in English; Arabic is an advantage.<br>Preferred Experience Professional certifications such as ITIL, PMP, Microsoft Azure, CISSP/CISM, or Cisco. Experience within the real estate, construction, or another fast-paced multinational environment. Exposure to ERP, CRM, AI, and digital transformation initiatives.<br>If you're a proactive IT leader with a passion for delivering secure, scalable technology solutions that enable business growth, we'd love to hear from you.<br>???? Location: Riyadh, Saudi Arabia???? Employment Type: Full-time

We are seeking an experienced Regional Retail Sales Manager to lead the operations and commercial performance of retail stores across the assigned region. The role will be responsible for achieving sales targets, improving market share, ensuring excellent customer experience, and maintaining operational excellence across stores, warehouses, and regional facilities.<br>Key Responsibilities:Lead and manage retail operations across all stores within the assigned region. Develop regional sales plans, targets, and action plans, and monitor achievement against objectives. Ensure implementation of company policies, procedures, standards, and operational guidelines across the region. Supervise regional teams, area managers, store managers, and store employees from both sales and administrative perspectives. Monitor daily store performance and take corrective actions to achieve sales, service, and operational targets. Review stock availability, high-stock items, slow-moving products, and inventory requirements in coordination with Supply Chain Planning. Participate in seasonal planning, campaign preparation, and sales readiness activities. Recommend new store locations and coordinate with leasing and relevant departments on expansion opportunities. Evaluate store performance periodically and provide recommendations regarding underperforming or loss-making stores. Support workforce planning, hiring, replacement plans, interviews, and staffing requirements within the region. Coordinate training programs to improve sales performance, customer service, and team capability. Monitor and evaluate marketing and promotional campaigns within the region and provide recommendations. Analyze competitor activities and propose initiatives to increase market share. Ensure effective cost control, profitability improvement, and protection of company assets. Maintain strong representation of the brand across all stores, events, and external interactions. Ensure compliance with official documentation and regulatory requirements related to store operations.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in retail sales or retail operations. Strong experience managing multiple stores, sales teams, and regional operations. Good understanding of sales planning, inventory coordination, customer service, and store performance management. Strong leadership, communication, problem-solving, and people management skills. Good knowledge of Microsoft Office applications. Proficiency in English is preferred.

Company Description Yousef Abdul Latif Jameel Group (YALJ Group) is a diversified group of firms with core operations in real estate development and agriculture. Its real estate portfolio includes hospitality and commercial properties as well as land holdings in the Jeddah and Makkah regions. The agricultural business cultivates more than 280,000 date palms using sustainable, environmentally responsible practices. The Group is guided by forward-thinking, socially aware, and environmentally conscious principles. For more information, candidates can visit www.yaljgroup.com. Role Description The General Manager is a full-time, on-site leadership role based in Al Qaseem, Saudi Arabia. This position oversees day-to-day operations across designated business units, ensuring alignment with YALJ Group’s strategic objectives in real estate and agriculture. Key responsibilities include managing budgets, optimizing operational performance, leading and developing cross-functional teams, and implementing policies and procedures that support sustainable growth. The General Manager will coordinate with senior leadership on long-term planning, monitor key performance indicators, and drive continuous improvement in service quality, safety, and environmental practices. The role also involves building relationships with stakeholders, overseeing regulatory compliance, and representing the company in internal and external forums when required. Qualifications Strong leadership and people management skills, with experience in guiding diverse teams and fostering accountability. Operational and strategic management skills, including business planning, performance monitoring, and process improvement. Financial acumen, including budgeting, cost control, and basic understanding of P&L management. Experience in real estate, agriculture, or related industries, with awareness of sustainable and environmentally responsible practices. Excellent communication and stakeholder management skills, with the ability to collaborate across functions and cultures. Bachelor’s degree in Business Administration, Management, Engineering, or a related field; an advanced degree (e.g., MBA) is an advantage. Proven track record in a senior management role, preferably within the region or in similar operational environments. Fluency in English; proficiency in Arabic is highly beneficial. Strong problem-solving, decision-making, and organizational skills, with high ethical standards and integrity.

Area Sales Manager | مدير مبيعات المناطق<br>الهدف من الوظيفة | Job Purpose<br>قيادة أداء المبيعات وإدارة المواقع بكفاءة، بما يحقق مستهدفات الإيرادات ويعزز نمو الأعمال.<br>Lead sales performance and effectively manage multiple locations to achieve revenue targets and drive business growth<br><br><br>المهام والمسؤوليات | Key Responsibilities<br> • تطوير وتنفيذ استراتيجيات المبيعات لتحقيق مستهدفات الإيرادات. • متابعة مؤشرات الأداء (KPIs) وتحليل نتائج المبيعات وإعداد التوقعات. • قيادة وتطوير فرق المبيعات ورفع مستوى الأداء وتحقيق أفضل النتائج. • استقطاب فرص أعمال جديدة وتوسيع الشراكات والأسواق. • ضمان التكامل بين أنشطة المبيعات والعمليات التشغيلية. • الإشراف على تجربة العملاء ودعم مبادرات الاحتفاظ بالعملاء وزيادة المبيعات. • إجراء زيارات دورية للمواقع لمتابعة الأداء التشغيلي والمبيعات. • التعاون مع إدارات التشغيل والتسويق لتحسين الأداء والعمليات. • إعداد التقارير الدورية ورفع التوصيات للإدارة العليا.<br> • Develop and execute area sales strategies to achieve revenue targets • Monitor sales KPIs, forecasts, and overall sales performance • Lead, coach, and develop sales teams to maximize performance • Identify new business opportunities, partnerships, and market expansion opportunities • Ensure alignment between sales activities and daily operations • Oversee customer experience standards and support customer retention and upselling initiatives • Conduct regular site visits to monitor operational readiness and sales performance • Collaborate with Operations and Marketing teams to improve overall performance • Prepare performance reports and strategic recommendations for senior management<br><br><br><br>المؤهلات والخبرات | Qualifications & Experience<br> • درجة البكالوريوس في إدارة الأعمال أو التسويق أو أي تخصص ذي صلة. • خبرة من 6 إلى 8 سنوات في مجال المبيعات، ويفضل في إدارة مبيعات متعددة المواقع. • يفضل وجود خبرة في قطاع مساحات العمل المشتركة أو القطاعات ذات الصلة. • مهارات قيادية عالية في إدارة وتطوير فرق المبيعات. • قدرة قوية على تحليل الأداء وتحقيق مستهدفات الإيرادات. • مهارات ممتازة في التواصل، والتفاوض، وبناء العلاقات.<br> • Bachelor’s degree in Business Administration, Marketing, or a related field • 6–8 years of experience in Sales, preferably managing multiple locations • Experience in the coworking industry or a related sector is preferred • Strong leadership and team management skills • Strong analytical skills with a target-driven mindset • Excellent communication, negotiation, and relationship-building skills<br><br><br><br><br><br> نرحب بالكفاءات المؤهلة للتقديم والانضمام إلى فريقنا.<br>We welcome qualified candidates to apply and join our team

We are seeking an experienced and results-driven Showroom Manager to oversee the daily operations of our automotive showroom. The ideal candidate will be responsible for leading the sales team, driving revenue growth, ensuring exceptional customer service, and maintaining high operational standards. The Showroom Manager will play a key role in achieving sales targets, improving customer satisfaction, and ensuring an outstanding showroom experience. Key Responsibilities Manage the daily operations of the automotive showroom. Lead, coach, and motivate the sales team to achieve monthly and annual sales targets. Monitor sales performance and implement strategies to maximize revenue and profitability. Ensure excellent customer service throughout the customer journey. Maintain showroom presentation, vehicle displays, and merchandising standards. Oversee inventory availability and coordinate with the stock and logistics teams. Handle customer concerns and resolve escalated complaints professionally. Monitor sales KPIs and prepare regular performance reports. Conduct regular sales meetings, training sessions, and performance evaluations. Ensure compliance with company policies, procedures, and brand standards. Collaborate with the marketing team to support showroom campaigns and promotional events. Build and maintain strong relationships with customers to encourage repeat business and referrals. Monitor competitor activities and market trends to identify business opportunities. Coordinate with finance and insurance teams to facilitate vehicle delivery and customer documentation. Qualifications Bachelor's degree in business administration, Marketing, Automotive Management, or a related field. Minimum 5–8 years of experience in automotive sales. At least 2–3 years of experience in a supervisory or showroom management role. Experience with passenger vehicles is highly preferred. Strong leadership and team management skills. Excellent sales, negotiation, and customer relationship management abilities. Strong analytical and reporting skills. Proficiency in Microsoft Office and CRM/DMS systems. Excellent communication skills in English; Arabic is an advantage. Required Skills Sales Leadership Team Management Customer Relationship Management (CRM) Automotive Sales Sales Forecasting KPI Management Inventory Coordination Negotiation Skills Problem Solving Customer Service Excellence Communication Skills Coaching & Performance Management Business Development Time Management Microsoft Office Dealer Management System (DMS)

Requirements Manager – Airport<br><br>Are you passionate about shaping the future of airport operations and passenger experience? We are seeking an experienced Requirements Manager to lead requirements management across a large-scale airport technology transformation program. This is a strategic leadership role responsible for ensuring business, operational, and technical requirements are captured, governed, prioritized, and delivered across multiple airport workstreams and technology vendors<br>.<br>About the Role You will work closely with airport stakeholders, airlines, solution architects, business analysts, and delivery teams to ensure requirements align with the airport's vision, operational objectives, and future-state technology landscap<br><br>e.<br><br>Responsibilities Lead end-to-end requirements management across the airport program. Establish and govern requirements processes, standards, and traceability. Facilitate workshops and requirement-gathering sessions with airport stakeholders and operational teams. Manage requirements across key airport domains, including Passenger Processing, Airport Operations, Baggage Handling, Security, Asset Management, and Enterprise Services. Ensure requirements are aligned with business priorities, operational needs, and solution architecture. Oversee change control, impact assessments, and scope management. Produce executive-level reporting on requirements status, risks, dependencies, and delivery progress. Lead and mentor a team of Business Analysts and Requirements Specialists. Drive the adoption of best practices, tools, and governance frameworks for requirements managem<br><br>ent.<br><br>Qualifications Bachelor's Degree in Business, Information Systems, Engineering, Aviation Management, or a related discipline. CBAP, CCBA, PMI-PBA, PMP, TOGAF, or Agile certifications are highly desi<br><br>rable.<br><br>Required Skills10+ years of experience in Business Analysis and Requirements Management.5+ years leading requirements teams on large and complex transformation programs. Proven experience in airports, aviation, transportation, or critical infrastructure environments. Strong expertise in requirements governance, traceability, stakeholder management, and change control. Experience working within multi-vendor delivery or Systems Integration environments. Proficiency with Jira, Confluence, and requirements management tools. Exceptional communication, facilitation, and leadership<br><br> skills.<br><br>Prefer<br>red Skills<br>Experience with airport technologies such as:Airport Operational Database (AODB) Flight Information Display Systems (FIDS) Resource Management Systems (RMS) Baggage Handling Systems (BHS) Baggage Reconciliation Systems (BRS) CUPPS / CUSS / CUTEA-CDMPassenger Processing & Airport Security Systems Airport Systems Integration and OR<br>AT Programs