IT Jobs - Al Ahsa Saudi
81 Jobs Found
<div dir="rtl"><h3 >About Al Jabr Holding</h3>
<p >Al Jabr Holding (الجبر القابضة) is seeking an experienced <strong >Information Technology Lead</strong> to join its team in Al Ahsa, Eastern, Saudi Arabia. This full-time role is central to managing the company's IT infrastructure and operational technology, ensuring robust and efficient systems across the organization.</p> <h3 >Role Overview</h3>
<p >The Information Technology Lead will be responsible for overseeing and managing daily IT operations, including infrastructure, enterprise applications, and business technology solutions. This position requires a professional with a strong background in network and security management, cloud technologies, and specialized sales solutions, ensuring seamless and secure technology support for all business functions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily IT operations, including infrastructure, servers, networks, connectivity troubleshooting, and security protocols.</li>
<li >Address and resolve hardware and software issues impacting employee daily operations.</li>
<li >Provide support and maintenance for ERP systems and other critical business applications.</li>
<li >Handle support and integrations for SalesBuzz Van Sales applications, including handheld devices, mobile printers, synchronization issues, and daily support for sales personnel.</li>
<li >Oversee IT projects, manage ISP contracts, renewals, and vendor communications.</li>
<li >Ensure robust cybersecurity measures, data backup strategies, disaster recovery plans, and overall IT compliance.</li>
<li >Coordinate effectively with business and sales teams to identify and implement operational improvements.</li>
<li >Provide technical leadership and comprehensive user support across various departments.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5-10 years of experience</strong> in managing IT infrastructure, enterprise applications, sales solutions, and business technology operations.</li>
<li >Proven strong experience in network and security management.</li>
<li >Demonstrated expertise in cloud technologies.</li>
<li >Solid experience with SalesBuzz Van Sales solutions.</li>
</ul> <h3 >Preferred Background</h3>
<ul >
<li >Experience within the Beverage or Manufacturing Industry is considered an advantage.</li>
</ul> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this full-time position. Salary details will be discussed during the interview process.</p></div>
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. <br><br><br>We are currently looking to hire an IT Supervisor Location: Dammam, KSA <br><br><br>We are looking for an experienced IT Supervisor to lead our overall IT function, ensure system scalability, and align technology with our business objectives across all subsidiaries. <br><br><br>Key Responsibilities: IT Strategy & Governance: Develop and implement group-wide IT strategies, policies, and standardized processes. Infrastructure & Operations: Oversee networks, servers, cloud systems, and helpdesk/incident management. Systems & Digital Transformation: Manage ERP systems, drive automation, and lead innovative tech initiatives. Cybersecurity & Compliance: Enforce security policies, conduct risk assessments, and ensure regulatory audit readiness. Leadership & Budgeting: Supervise IT staff, manage the group IT budget, and negotiate with vendors/service providers. <br><br><br>What We’re Looking For: Bachelor’s degree in IT, Computer Science, or related field (Master’s or certifications like ITIL, PMP, CISSP are a strong plus!) Minimum 6 years of IT experience, including managerial roles (Multi-entity/holding group experience highly preferred) Fluent in both English and Arabic <br><br><br><br><br><br><br><br><br><br>WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com Your interest will be treated with strict confidentiality. <br>CONSULTANT DETAILS Consultant Name: Mohammad Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759 <br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. <br><br><br>We are currently looking to hire an IT Supervisor Location: Dammam, KSA <br><br><br>We are looking for an experienced IT Supervisor to lead our overall IT function, ensure system scalability, and align technology with our business objectives across all subsidiaries. <br><br><br>Key Responsibilities: IT Strategy & Governance: Develop and implement group-wide IT strategies, policies, and standardized processes. Infrastructure & Operations: Oversee networks, servers, cloud systems, and helpdesk/incident management. Systems & Digital Transformation: Manage ERP systems, drive automation, and lead innovative tech initiatives. Cybersecurity & Compliance: Enforce security policies, conduct risk assessments, and ensure regulatory audit readiness. Leadership & Budgeting: Supervise IT staff, manage the group IT budget, and negotiate with vendors/service providers. <br><br><br>What We’re Looking For: Bachelor’s degree in IT, Computer Science, or related field (Master’s or certifications like ITIL, PMP, CISSP are a strong plus!) Minimum 6 years of IT experience, including managerial roles (Multi-entity/holding group experience highly preferred) Fluent in both English and Arabic <br><br><br><br><br><br><br><br><br><br>WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com Your interest will be treated with strict confidentiality. <br>CONSULTANT DETAILS Consultant Name: Mohammad Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759 <br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
IT Support & Venue Technology Specialist Location: Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: ASAP – February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous.<br>Important Requirements Must be available for the full contract from ASAP to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.
We are seeking a skilled and motivated IT Support & Network Administrator to support and maintain the organization's IT infrastructure, network devices, servers, and end-user systems. The successful candidate will be responsible for providing technical support, troubleshooting hardware and software issues, maintaining network connectivity, and assisting with the administration of Windows-based systems. The role requires strong analytical and problem-solving abilities, good communication skills, and the ability to work effectively both independently and as part of a team. Key Responsibilities<br><br>Provide day-to-day technical support to users for hardware, software, network, and connectivity-related issues. Assist with the administration and maintenance of IT infrastructure and network systems. Configure, monitor, troubleshoot, and maintain network devices, including:Switches Routers Firewalls Wireless Access Points (WAPs) Assist with network connectivity, IP addressing, LAN/WAN, Wi-Fi, and basic network troubleshooting. Support the administration and maintenance of Windows Server and Windows Desktop operating systems. Install, configure, update, and troubleshoot computer hardware, software, and peripherals. Manage user accounts, system access, and basic security Education Required<br><br>Diploma in Information Technology or a related field from a recognized university or institution. Relevant fields include:Information Technology Computer Science Computer Engineering Computer Networks / Networking Networking & Cybersecurity Information Systems Or another closely related discipline. Experience Required<br><br>2 - 5 years of relevant experience in IT support, network administration, system administration, or IT infrastructure support. Practical experience with switches, routers, firewalls, and wireless access points. Experience supporting Windows desktop and Windows Server environments. Experience in troubleshooting hardware, software, network, and connectivity issues. Experience providing technical support to end users and resolving IT-related incidents. Fresh graduates with relevant technical knowledge may be considered for a Junior IT Support & Network Technician role.
Job Summary:We are seeking a versatile and proactive IT Specialist to manage and support our organization's technology infrastructure. The ideal candidate will have broad expertise spanning networking, systems administration, end-user support, security, and IT operations. This role is responsible for ensuring the reliability, security, and performance of IT systems while delivering excellent technical support to employees at all levels.<br>Key Responsibilities:<br>Networking Install, configure, and maintain LAN/WAN, Wi-Fi, VPN, and firewall infrastructure. Monitor network performance and troubleshoot connectivity issues. Manage switches, routers, access points, and network security devices. Maintain network documentation, IP address schemes, and topology diagrams. Implement and enforce network security best practices (VLANs, ACLs, segmentation). Systems Administration Administer Windows/Linux servers, Active Directory, DNS, DHCP, and Group Policy. Administer Oracle Fusion ERP System. Manage virtualization platforms (e.g., VMware, Hyper-V) and cloud environments (e.g., Azure, AWS, Google Workspace, Microsoft 365). Perform regular system updates, patch management, and vulnerability remediation. Monitor server performance, storage capacity, and backup systems. Manage user accounts, permissions, and access control across systems. Ensure business continuity through backup, disaster recovery, and failover planning. End-User Support Provide first- and second-line technical support (helpdesk/ticketing system) to staff. Troubleshoot hardware, software, printer, and peripheral issues. Set up and configure workstations, laptops, and mobile devices for new hires. Manage software installations, licensing, and updates. Deliver basic IT training and guidance to end users on systems and best practices. Maintain a positive customer-service approach when resolving issues.<br><br>Security & Compliance Implement and maintain endpoint protection, antivirus, and anti-malware solutions. Monitor systems for security incidents and respond to threats promptly. Enforce IT security policies, password policies, and data protection standards. Support compliance efforts related to data privacy and industry regulations. Conduct regular security awareness activities for staff. IT Operations & Asset Management Maintain inventory of hardware, software licenses, and IT assets. Manage procurement and lifecycle of IT equipment. Maintain vendor relationships and coordinate with external IT service providers. Document IT processes, procedures, and system configurations (SOPs, knowledge base). Assist in IT budget planning and cost control initiatives. Projects & Continuous Improvement Participate in IT infrastructure upgrades, migrations, and rollouts. Recommend and implement improvements to systems, processes, and tools. Stay current with emerging technologies and industry best practices. Support special projects as assigned by IT management.<br>Qualifications:Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Experience3 – 6 years of experience in an IT operation, systems administration, ERP, or networking role. Technical Skills Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with Windows Server and/or Linux administration. Experience in Oracle Fusion ERP System backends. Experience with Active Directory, Microsoft 365/Google Workspace administration. Experience with virtualization and/or cloud platforms (Azure, AWS, or GCP). Knowledge of endpoint security, backup solutions, and disaster recovery. Proficiency in troubleshooting hardware, software, and peripheral issues. Familiarity with ticketing/helpdesk systems (e.g., Service Now) Certifications (Preferred) Comp TIA Network+ / A+ / Security+Microsoft Certified: Azure Administrator / Modern Desktop Administrator Cisco CCNAITIL Foundation Soft Skills Strong problem-solving and analytical abilities. Excellent communication skills, able to explain technical issues to non-technical users. Strong organizational skills and ability to manage multiple priorities. Customer-service mindset with patience and professionalism. Ability to work independently and as part of a team.
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.<br><br>Responsibilities Manage technologies and provide administrative assistance for various systems Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems Negotiate and communicate with third-party software providers for new software's and troubleshootin<br>g<br>Qualificatio<br>ns<br>Bachelor's degree in computer science or relevant field5+ years of experience in related field Experience in information technology space and solving various software and hardware problems Strong technical problem solving and communication ski<br>lls
Senior IT Officer Job Summary:Responsible for managing and supporting the organization’s IT infrastructure, systems, networks, and end-user services. The role ensures the availability, security, and reliability of IT operations while providing technical support and leading IT-related projects and improvements. Key Responsibilities:Manage and maintain IT infrastructure, servers, networks, systems, and hardware. Provide advanced technical support and troubleshoot hardware, software, network, and system issues. Monitor IT systems and ensure availability, performance, and security. Manage user accounts, access rights, permissions, and IT assets. Coordinate with IT vendors and service providers for technical support and maintenance. Implement and maintain IT security policies, backups, and disaster recovery procedures. Support the implementation, upgrade, and integration of IT systems and applications. Monitor IT incidents, service requests, and ensure timely resolution according to SLAs. Prepare IT documentation, reports, inventories, and technical procedures. Assist in developing and implementing IT policies, standards, and best practices. Lead or participate in IT projects, system upgrades, and digital transformation initiatives. Provide guidance and technical support to junior IT staff. Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field.4–7 years of experience in IT operations, infrastructure, or technical support. Strong knowledge of networks, servers, Microsoft 365, Windows environments, and IT systems. Experience with IT security, backup solutions, and IT asset management. Strong troubleshooting and problem-solving skills. Good communication and stakeholder-management skills. Relevant certifications such as ITIL, Microsoft, Cisco,
Job Purpose: The role acts as the primary IT point of contact responsible for implementing and supporting cybersecurity requirements within the IT function<br>Key Responsibilities: <br>IT Governance: Develop, maintain, and continuously improve the IT Governance Framework based on ISO 27001, ISO 22301, COBIT, and ITIL. Policies & Compliance: Govern IT policies, procedures, standards, and controls, ensuring alignment with cybersecurity and international standards. IT Process Governance: Establish and oversee ITIL processes including change, incident, problem, configuration, asset, and service management. Control & Performance Monitoring: Monitor compliance with governance controls, SLAs/OLAs, configuration standards, operational procedures, and performance metrics. Change & Incident Governance: Ensure changes and incidents are properly assessed, approved, documented, resolved, reviewed, and subject to lessons learned. Asset & Documentation Governance: Ensure accurate IT asset inventories and secure, version-controlled management of IT documentation, configurations, SOPs, architecture, and DR materials. Business Continuity & DR: Oversee ISO 22301 requirements, including BIAs, continuity requirements, DR documentation, testing, and readiness. Vendor Governance: Monitor third-party compliance, contractual obligations, SLAs, and business continuity requirements. Audit & Risk Management: Coordinate internal/external ISO audits, track findings and corrective actions, and ensure IT-related cybersecurity and risk-treatment actions are completed. Reporting & Leadership: Prepare governance dashboards and reports covering compliance, audit actions, SLA performance, service maturity, risks, and continuity readiness for senior leadership. Stakeholder Management: Collaborate with Cybersecurity, Enterprise Architecture, and IT Operations to embed governance and security requirements into projects, changes, and technology implementations. Awareness & Training: Deliver governance and compliance awareness programs covering ISO requirements, ITIL, change management, service management, and policies. Continuous Improvement: Identify process gaps, operational risks, audit recommendations, and regulatory changes, and drive ongoing improvements to the IT governance program.<br>Qualifications: Bachelor’s degree in IT, Information Systems, Computer Science, or a related field.5–8 years of experience in IT governance, IT compliance, IT risk management, or IT service management. Strong experience implementing and maintaining ISO 27001 ISMS and ISO 22301 BCMSExperience in drafting policies, developing processes, and managing governance documentation.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.
We are seeking experienced Business Analysts to analyze business requirements, improve business processes, and translate business needs into effective technology and operational solutions. The successful candidate will work closely with business stakeholders, IT teams, project managers, and subject-matter experts to understand business objectives, document requirements, identify process improvements, and support the successful delivery of projects and initiatives. Key Responsibilities Engage with business stakeholders to understand business objectives, challenges, and requirements. Conduct stakeholder interviews, workshops, and requirement-gathering sessions. Analyze and document current ("As-Is") business processes and define future ("To-Be") processes. Translate business requirements into clear and actionable functional requirements. Prepare Business Requirements Documents (BRD), Functional Requirements Specifications (FRS), user stories, use cases, and process flows. Identify gaps, inefficiencies, risks, and opportunities for process improvement. Work closely with technical teams to ensure business requirements are clearly understood and implemented. Facilitate communication between business users, IT teams, vendors, and project stakeholders. Support solution evaluation and provide business input into proposed solutions. Participate in requirements validation, solution walkthroughs, and design reviews. Develop and maintain process maps, workflow diagrams, and data-flow diagrams. Support User Acceptance Testing (UAT), including test-scenario preparation, test-case review, and defect clarification. Required Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related discipline.5+ years of relevant experience as a Business Analyst. Experience in business/process analysis and requirements management. Strong experience working with business and technical stakeholders. Excellent analytical, problem-solving, documentation, and communication skills. Good understanding of SDLC and project delivery methodologies. Experience with tools such as Microsoft Visio, Excel, Power Point, Jira, Confluence, or equivalent platforms. Experience in the Oil & Gas, Energy, Utilities, Industrial, or other large enterprise environments. Experience with digital transformation, ERP, enterprise applications, or process improvement projects. Knowledge of Agile, Scrum, BPMN, BABOK, or ITIL.
Role Summary<br><br>The Venue Technology Coordinator supports the day-to-day delivery of technology services at tournament venues. The role assists with equipment setup, testing, basic troubleshooting and coordination with technical teams and suppliers to help ensure venue technology is ready and operational.<br><br>About the project: A high-profile, international football tournament<br><br>Contract: 3 to 5 months<br><br>Key Responsibilities<br><br>Oversee daily operations of venue technology systems (AV, networking, ticketing, access control, etc.) Monitor system performance and promptly troubleshoot technical issues Coordinate with vendors and internal teams for equipment maintenance and upgrades Support setup and teardown of technology for events and functions Conduct routine inspections and preventive maintenance checks Maintain accurate documentation of technical assets and incidents Provide on-call technical support during live events and peak operational hours<br><br>Required Skills<br><br>Strong understanding of AV, IT networking, and venue technology infrastructure Problem-solving and troubleshooting abilities under time pressure Ability to work flexible hours including evenings, weekends, and event days Basic project coordination and vendor management experience<br><br>Required Qualifications<br><br>Diploma or Bachelor's degree in Information Technology, Electronics, Engineering, or related field Relevant technical certifications (networking, AV systems) preferred Valid work authorization for Saudi Arabia Willingness to work on-site at venue locations as required<br><br>Experience Requirement<br><br>At least 1 year of experience in venue operations, event technology, or technical support roles Prior experience in live large-scale event or venue environments is highly preferred<br><br>Location / Work Mode<br><br>Al Khobar, Saudi Arabia — On-site
<ul><li><p>Design and implement robust, scalable, and secure enterprise communication networks, including voice, video, and data, to support business objectives.</p></li><li><p>Develop and maintain comprehensive communication architecture strategies, roadmaps, and standards aligned with the organization's digital transformation goals.</p></li><li><p>Evaluate and select appropriate communication technologies and platforms, ensuring seamless integration with existing IT infrastructure and future scalability.</p></li><li><p>Lead the technical design and deployment of Unified Communications (UC) solutions, contact centers, and collaboration tools across the enterprise. </p><br><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Computer Engineering, Telecommunications Engineering, Information Technology, or a related discipline.</p></li><li><p>Master's degree preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>15+ years in enterprise networking, telecommunications, or communications architecture.</p></li><li><p>Experience designing large-scale enterprise communication environments.</p></li><li><p>Experience creating enterprise architecture standards and technology roadmaps.</p></li><li><p>Experience governing enterprise architecture within complex organizations.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills</p><p>Strong expertise in:</p><ul><li><p>Enterprise networking architecture</p></li><li><p>LAN/WAN</p></li><li><p>SD-WAN</p></li><li><p>MPLS</p></li><li><p>IP Routing & Switching</p></li><li><p>Optical Transport Networks</p></li><li><p>Wireless Networking</p></li><li><p>Satellite Communications</p></li><li><p>Hybrid Network Connectivity</p></li><li><p>Network Security Architecture</p></li><li><p>Enterprise Architecture frameworks (TOGAF or equivalent)</p></li><li><p>Architecture governance</p></li><li><p>Disaster Recovery and Business Continuity</p></li></ul>
<ol><li><p>Lead and support SAP <strong>FICO, Treasury and Project System (PS)</strong> implementations, enhancements, and production support.</p></li><li><p>Analyze business requirements and translate them into effective SAP functional solutions.</p></li><li><p>Configure and maintain <strong>FI, CO, Treasury, Cash Management, Asset Accounting, Accounts Payable, Accounts Receivable, and PS</strong> processes.</p></li><li><p>Manage integration between SAP FICO/PS and other modules such as <strong>MM, SD, and related enterprise systems</strong>.</p></li><li><p>Support financial closing, budgeting, cost control, project accounting, and management reporting activities.</p></li><li><p>Prepare functional specifications and coordinate with ABAP/technical teams for developments and enhancements.</p></li><li><p>Perform system testing, UAT support, issue resolution, and root-cause analysis.</p></li><li><p>Support data migration, master data validation, and system integration activities.</p></li><li><p>Provide end-user training, documentation, and ongoing functional support.</p></li><li><p>Ensure SAP solutions comply with internal financial controls, governance, and business requirements.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor’s degree in <strong>Finance, Accounting, Information Technology, Business Administration</strong>, or a related field.</p></li><li><p>Minimum <strong>5 years of hands-on SAP FICO experience</strong>, preferably with exposure to Treasury and SAP PS.</p></li><li><p>Strong knowledge of <strong>SAP FI/CO configuration and financial business processes</strong>.</p></li><li><p>Good experience in <strong>Treasury, Cash Management, Project Accounting, Cost Control, and Budgeting</strong>.</p></li><li><p>Experience with <strong>SAP S/4HANA</strong> is highly preferred.</p></li><li><p>Strong understanding of integration between <strong>FICO, PS, MM, and SD</strong>.</p></li><li><p>Experience in SAP implementation, rollout, upgrade, or support projects.</p></li><li><p>Strong analytical, problem-solving, and communication skills.</p></li><li><p>Ability to work with business stakeholders, finance teams, and technical consultants.</p></li><li><p>Previous experience in <strong>Saudi Arabia or GCC enterprise projects</strong> is an advantage.</p></li><li><p>Relevant SAP certifications are preferred.</p></li><li><p>Ability to work on <strong>senior consulting / project-based assignments in Saudi Arabia</strong>.</p></li></ol>
We are seeking an experienced Senior Voice Technologies Administrator to manage, support, and optimize enterprise voice and collaboration platforms across the organization. The ideal candidate will have strong hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco Meeting Server, Avaya Voice Solutions, and IP Telephony environments. This role is responsible for ensuring high availability, performance, security, and reliability of voice and collaboration services.<br><br>Key Responsibilities:<br>Administer, maintain, and support Cisco Unified Communications Manager (CUCM) clusters, voice gateways, SIP trunks, and IP phones. Configure, manage, and troubleshoot Cisco Meeting Server (CMS) environments for enterprise video conferencing and collaboration services. Support and maintain Avaya voice and meeting solutions, ensuring seamless integration with Cisco collaboration platforms. Manage and monitor voice infrastructure, ANS servers, and related voice applications to ensure optimal performance and service availability. Troubleshoot and resolve complex IP Telephony, VoIP, and Unified Communications issues. Perform system upgrades, patch management, backups, and routine maintenance activities. Monitor call quality, system performance, and service availability through proactive health checks and reporting. Collaborate with network, security, and infrastructure teams to ensure voice systems are secure, compliant, and optimized. Provide Tier 2/Tier 3 technical support for voice and collaboration incidents, problem management, and service requests. Develop and maintain technical documentation, configuration records, standard operating procedures, and knowledge base articles. Participate in disaster recovery planning, testing, and business continuity initiatives for voice and collaboration services. Support capacity planning, performance tuning, and continuous improvement activities.<br>Required Qualifications Bachelor's degree in computer science, Information Technology, Telecommunications, or a related field.5+ years of experience with Cisco and Avaya Voice Solutions. Hands-on experience with Cisco CUCM, Cisco Meeting Server (CMS), Voice Gateways, SIP Trunks, and Avaya Collaboration Platforms. Strong knowledge of VoIP, IP Telephony, SIP, H.323, MGCP, RTP, and call flows. Experience in system monitoring, troubleshooting, upgrades, patching, and maintenance. Good understanding of TCP/IP, DNS, DHCP, QoS, VLANs, and networking fundamentals. Strong problem-solving, analytical, and communication skills.
Role Summary We are seeking an experienced and hands-on Database Administrator (DBA) with strong expertise in Postgre SQL and MySQL database environments. The successful candidate will be responsible for database administration, performance optimization, availability, security, backup and recovery, disaster recovery planning, and production support. The role requires proactive monitoring, troubleshooting, and continuous improvement of database infrastructure to ensure high availability and optimal performance of critical business applications. Key Responsibilities Database Administration Administer, monitor, and maintain Postgre SQL and MySQL database environments. Perform database installation, configuration, migration, upgrades, and patch management. Ensure database availability, reliability, and security in production and non-production environments. Implement and maintain database standards, policies, and operational procedures. Performance & Optimization Monitor database performance and conduct regular health checks. Analyze and optimize SQL queries, indexes, and database configurations. Identify performance bottlenecks and implement corrective actions. Perform capacity planning and resource utilization analysis. Backup, Recovery & High Availability Manage database backup and recovery strategies. Configure and maintain replication solutions and high-availability architectures. Support disaster recovery (DR) planning, testing, and execution. Ensure recovery objectives (RPO/RTO) are met and documented. Production Support Investigate and resolve database-related incidents and service disruptions. Conduct root cause analysis (RCA) and implement preventive measures. Participate in 24/7 on-call support and incident management activities. Support application teams during deployments, database releases, and upgrades. Security & Compliance Manage database access controls, user privileges, and authentication mechanisms. Implement database security best practices and vulnerability remediation. Ensure compliance with organizational security and governance standards. Monitor audit logs and database activities. Documentation & Continuous Improvement Maintain technical documentation, runbooks, and standard operating procedures. Develop automation scripts to improve operational efficiency. Recommend and implement database optimization and modernization initiatives. Collaborate with infrastructure, application, and cloud teams to support business objectives. Required Technical Skills Strong hands-on experience with Postgre SQL administration. Good experience with MySQL administration. Expertise in database replication technologies. Strong knowledge of backup, recovery, and disaster recovery methodologies. Experience in performance tuning, query optimization, and troubleshooting. Proficiency in Linux administration and shell scripting. Experience with database monitoring and alerting tools. Knowledge of database security best practices. Familiarity with High Availability (HA) and clustering solutions. Experience supporting production-critical database environments. Education Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
Job Title: Business System Analyst<br>Job Overview:The Business System Analyst is responsible for analyzing business processes, identifying technology solutions, and supporting the implementation and optimization of business systems. The role works closely with stakeholders to improve operational efficiency and ensure business requirements are effectively translated into technical solutions. <br>Job Requirements:Bachelor's degree in Information Technology, Computer Science, IT Management, or a related discipline. Minimum of 3 years of experience in the Information Technology field. Experience in IT systems, business analysis, or cybersecurity. Strong analytical, problem-solving, and technical skills. Excellent written and verbal communication skills. Fluent in English. Strong interpersonal and organizational skills.<br>Qualifications:Bachelor's degree in Information Technology, Computer Science, IT Management, or a related field. Minimum of 3 years of relevant IT experience. CCNA or Comp TIA Security+ certification is preferred.
We are seeking an experienced Change Management & Training Specialist to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment. The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives. The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working. Key Responsibilities<br><br> Develop and implement comprehensive Change Management Plans for organizational, operational, digital, and business transformation initiatives. Conduct change impact assessments to identify how changes will affect employees, processes, roles, systems, and business operations. Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives. Identify potential resistance to change and develop appropriate mitigation and engagement strategies. Assess organizational readiness and develop action plans to improve change adoption. Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle. Develop and deliver training programs, workshops, awareness sessions, and briefing sessions to support organizational change. Conduct Training Needs Analysis (TNA) based on business requirements, competency gaps, and upcoming organizational changes. Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources. Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements. Facilitate instructor-led and virtual training sessions for employees and stakeholders. Support the development and implementation of train-the-trainer programs where required. Monitor training participation, knowledge transfer, competency development, and employee adoption. Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives. Establish and track change adoption, readiness, training completion, and effectiveness KPIs. Prepare regular progress reports, dashboards, and presentations for management. Support post-implementation activities to ensure sustained adoption of new processes, systems, and organizational practices. Develop communication materials including announcements, newsletters, presentations, awareness campaigns, and change updates. Ensure change and training activities are aligned with organizational policies, procedures, standards, and business objectives. Maintain appropriate documentation, training records, attendance records, assessments, and change management deliverables.<br><br><br>Requirements<br><br>Required Qualifications<br><br> Bachelor's degree in Business Administration, Human Resources, Organizational Development, Management, Education, Psychology, Information Technology, or a related discipline. 5+ years of relevant experience in Change Management, Organizational Development, Learning & Development, Training, or transformation-related roles. Experience working within large-scale industrial, energy, oil & gas, engineering, or other complex operational environments is highly preferred. Proven experience supporting organizational transformation, business process improvement, digital transformation, system implementation, or operational change initiatives. Strong experience in developing and delivering professional training programs. Experience conducting Training Needs Analysis and developing competency-based training programs. Strong stakeholder engagement and communication skills across different organizational levels. Excellent presentation, facilitation, interpersonal, and influencing skills. Strong written and verbal communication skills in English. Proficiency in Microsoft Office, particularly Power Point, Excel, and Word. Preferred Certifications<br><br> Prosci Change Management Certification CCMP - Certified Change Management Professional APMG Change Management Certification PMP / Project Management Certification CIPD ATD / CPTD Relevant Learning & Development or Organizational Development certifications
Role Purpose:<br>To manage and optimize the company's SAP S/4HANA environment and IT infrastructure while providing regional IT support across multiple sites, ensuring system availability, security, performance, and business continuity, with flexibility to support different locations as needed.<br>Job Accountabilities:<br>SAP Basis Administration: Install, configure, monitor, maintain, and support SAP environments including development, QA, production, and disaster recovery systems. SAP System Performance & Availability: Ensure optimal SAP system performance, health monitoring, capacity planning, and high availability of SAP platforms. SAP Upgrades, Patching & Transport Management: Perform SAP kernel upgrades, patches, support package implementation, transport management, and system refresh activities. User & Security Administration: Manage SAP users, roles, authorizations, and security controls to ensure secure and compliant access. Backup & Disaster Recovery: Ensure SAP backup integrity, restore readiness, and disaster recovery capability to support business continuity. SAP Database & HANA Support: Support SAP HANA database administration, performance monitoring, backup, and basic troubleshooting. Cloud & Infrastructure Support: Support SAP infrastructure hosted on platforms such as Microsoft Azure, including VM, storage, and network dependencies. Incident & Problem Management: Manage SAP and IT-related incidents, perform root cause analysis, and implement preventive actions. Vendor & Stakeholder Coordination: Coordinate with SAP support, cloud vendors, and business stakeholders for issue resolution and projects.<br>Role Requirements:<br>Bachelor’s degree in information technology., with Computer Science or Information Technology as major. Accredited Certifications such as SAP Certified Technology Associate – SAP S/4HANA System Administration. Validates expertise in SAP Basis administration, system monitoring, and SAP landscape management.3–5 years’ experience in SAP Basis Administration and knowledge of enterprise IT support. Experience with SAP S/4HANA and/or SAP ECC environments. Experience in cloud-hosted SAP environments preferred.