IT Jobs - Al Damam Saudi

<h3 >About the Role</h3> <p >Siemens Energy is seeking an IT/OT Partner to establish the IT and Operational Technology infrastructure for its new factory in Dammam, Eastern Region, Saudi Arabia. This full-time role is crucial for the successful launch of the Transformers Asia business unit, requiring a strong background in IT infrastructure and systems administration. The IT/OT Partner will collaborate with cross-functional teams to ensure technology solutions align with the company's mission of delivering innovative energy solutions while fostering a culture of teamwork and continuous improvement.</p> <h3 >Key Responsibilities</h3> <ul > <li >Collaborate with project teams to define and implement IT/OT requirements for the new factory.</li> <li >Install and manage network infrastructure, including LAN, WAN, and wireless networks.</li> <li >Deploy and administer servers and operating systems to support factory operations.</li> <li >Provide first and second-level technical support to end-users for hardware and software issues.</li> <li >Implement network security measures to protect the IT/OT environment.</li> <li >Ensure compliance with corporate security policies and conduct regular system monitoring.</li> </ul> <h3 >Qualifications</h3> <ul > <li >Bachelor’s degree in Information Technology, Computer Science, or a related field.</li> <li >3-5 years of experience in IT roles, including systems administration and network management.</li> <li >Hands-on experience in troubleshooting and providing technical support in industrial settings.</li> </ul> <h3 >Required Skills and Certifications</h3> <ul > <li >Familiarity with IT infrastructure, networking hardware, and operating systems.</li> <li >Relevant certifications such as CompTIA A+, Network+, and Security+.</li> <li >Strong analytical skills and a commitment to security and compliance best practices.</li> </ul> <h3 >About Siemens Energy</h3> <p >Siemens Energy is a global energy technology company with approximately 100,000 dedicated employees across more than 90 countries. The company develops future energy systems, ensuring that the growing energy demand of the global community is met reliably and sustainably. Technologies created in its research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Siemens Energy upholds a 150-year legacy of innovation, focusing on decarbonization, new technologies, and energy transformation.</p> <p >This role is part of the Grid Technology division, which enables a reliable, sustainable, and digital grid. The division offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.</p> <h3 >Our Commitment to Diversity</h3> <p >Siemens Energy values diversity and inclusion, fueled by over 130 nationalities. The company celebrates character, irrespective of ethnic background, gender, age, religion, identity, or disability, and is committed to energizing all of society without discrimination.</p>

<p>&nbsp;<strong>After-Sales Technical Support Engineer</strong> <strong>Company:</strong> AFAQY <strong>Location:</strong> Dammam, Eastern Province, Saudi Arabia&nbsp;</p><p><strong>Employment Type:</strong> Full-time, On-site&nbsp;</p><p><strong>About AFAQY</strong> AFAQY is a leading IT and IoT solutions provider in Saudi Arabia and the wider MENA region, specializing in fleet management, GPS tracking,&nbsp;</p><p>and telematics solutions that help organizations automate workflows, optimize operations, and enhance customer experience.&nbsp;</p><p>Since 2005, AFAQY has partnered with major global technology and IoT brands,&nbsp;</p><p>building long-term trust with local and regional clients across sectors such as transportation, logistics, construction, and telecommunications.&nbsp;</p><p>With operations in KSA, Egypt, Oman, and Qatar, AFAQY is guided by core principles of value for money,&nbsp;</p><p>safe yet simple solutions, and sustainable practices that balance the needs of people, businesses, and the planet.&nbsp;</p><p><strong>Role Description</strong> This is a full-time, on-site role based in Dammam, Eastern Province.&nbsp;</p><p>The After-Sales Technical Support Engineer will act as the technical point of contact for clients after solution delivery,&nbsp;</p><p>ensuring that fleet management and IoT solutions continue to operate reliably and that clients receive a consistently high standard of service.&nbsp;</p><p>Day-to-day responsibilities include:</p><ul><li>Providing technical support to clients on fleet management platforms, GPS tracking devices, sensors, and connected accessories through calls, emails, online meetings, and on-site visits.</li><li>Diagnosing and resolving hardware, connectivity, and platform-related issues, escalating complex cases to the relevant internal teams and following up until full closure.</li><li>Supporting regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, and helping client fleets remain compliant.</li><li>Conducting client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li><li>Managing support requests, tasks, and service activities through CRM and ticketing systems while maintaining accurate, up-to-date records.</li><li>Coordinating closely with Sales, Operations, and other internal departments to ensure timely resolution and smooth handovers.</li><li>Adhering to SLA response and resolution standards and contributing to periodic service and performance reports.</li><li>Supporting device upgrade and migration initiatives, as well as proactive account health checks.</li><li>Contributing to the continuous improvement of support processes, documentation, and overall client experience.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years of experience in technical support, after-sales support, or field service, preferably within telematics, GPS tracking, IoT, or fleet management.</li><li>Strong analytical and troubleshooting skills covering hardware, connectivity (GSM/GPS), and software platforms.</li><li>Excellent written and verbal communication skills in both Arabic and English, with the ability to explain technical matters clearly to technical and non-technical stakeholders.</li><li>Professional and presentable appearance with strong interpersonal skills, suitable for a client-facing role.</li><li>Solid documentation and organizational skills, including preparing reports, maintaining records, and following structured workflows.</li><li>Customer-oriented mindset with the ability to manage multiple priorities and perform well under pressure.</li><li>Familiarity with KSA regulatory requirements for fleet tracking (such as WASL and IVMS) is a strong advantage.</li><li>Hands-on experience with GPS tracking devices and telematics hardware is a strong advantage.</li><li>Valid driving license and willingness to travel to client sites across the Eastern Province.</li><li>High level of professionalism, reliability, and attention to detail, with a commitment to ethical workplace practice.</li></ul><p>&nbsp; &nbsp;</p>

<h3>About Wajda Information Technology Services Co ***</h3><p>WAJDA INFORMATION TECHNOLOGY SERVICES CO *** is a part of WAJDA GROUP, an ISO 9001 certified organization. The group specializes in Information &amp; Communication Technologies, Telecommunication, Fire Protection &amp; ELV, and Civil &amp; Electromechanical services. With over three decades of experience, WAJDA GROUP has successfully delivered installations and turnkey projects, focusing on quality, workmanship, and timely execution. The company serves multinational, regional, and national operators, vendors, and enterprise customers, demonstrating capability in managing large and complex projects. Operations are supported by well-equipped teams of managers, engineers, supervisors, and technicians.</p><h3>Role Overview</h3><p>This is a full-time, on-site position for a Business Development Manager based in Dammam, Eastern Region. The Business Development Manager will be responsible for identifying and pursuing new business opportunities across various service sectors, including ICT, telecommunications, fire protection, ELV, and electromechanical services. The role also involves strengthening relationships with existing clients to foster continued growth.</p><h3>Key Responsibilities</h3><ul><li>Develop and execute sales and growth strategies.</li><li>Prepare proposals and bids for potential projects.</li><li>Conduct market and competitor analysis to identify opportunities and challenges.</li><li>Coordinate with technical and project teams to ensure customer requirements align with WAJDA’s solutions.</li><li>Manage the sales pipeline effectively.</li><li>Lead contract negotiations with clients.</li><li>Represent the company at industry events.</li><li>Prepare regular reports on business performance and forecasts.</li><li>Collaborate with senior leadership to support long-term strategic planning and market expansion.</li></ul><h3>Work Setting</h3><p>This is an on-site, full-time role located in Dammam, Saudi Arabia.</p>

<h3 >Job Summary</h3> <p >Datamatics Technologies is seeking an experienced <strong >SAP EC Consultant</strong> for a contract position in Riyadh, Eastern Region. This role focuses on SAP SuccessFactors Employee Central (EC) with an emphasis on Core HR and Time Management solutions. The consultant will be responsible for implementing and supporting various modules, collaborating with stakeholders to deliver HR transformation solutions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Implement and support SAP SuccessFactors Employee Central (EC), Time Off, and Time Sheet modules.</li> <li >Gather business requirements and translate them into effective system solutions.</li> <li >Configure Foundation Objects, MDF Objects, workflows, and business rules within the system.</li> <li >Manage data models, XML configurations, and overall system setup.</li> <li >Support Story Reporting and HR analytics requirements.</li> <li >Participate in testing, deployment, user training, and provide post-go-live support.</li> <li >Collaborate with business, HR, and technical teams on HR transformation initiatives.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5-10 years of experience</strong> in SAP SuccessFactors Employee Central.</li> <li >Completed 2-3 full lifecycle implementations of Employee Central and Time Off modules.</li> <li >Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field.</li> <li >Strong understanding of Core HR and Time Management processes.</li> </ul> <h3 >Technical Skills</h3> <p >The ideal candidate will possess hands-on experience in configuring SuccessFactors, managing data models, and working with XML configurations. A solid understanding of SuccessFactors reporting capabilities is also required.</p> <h3 >Work Location and Type</h3> <p >This is a <strong >contract position</strong> based in <strong >Riyadh, Saudi Arabia</strong>. Candidates currently residing in KSA or those with prior KSA project/work experience will be given preference during the selection process.</p> <h3 >Application Process</h3> <p >Qualified candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h3 >About the Role: Network Asst Analyst</h3> <p >PepsiCo is seeking a <strong >Network Asst Analyst</strong> to join its team in the Eastern region of Saudi Arabia, with primary locations in Dammam and Riyadh. This full-time position is central to ensuring the stability and effective delivery of IT Field Service operations across Saudi Snacks Foods locations.</p> <h3 >Role Context and Scope</h3> <p >The Network Asst Analyst drives Field Service operations for Saudi Snacks Foods, encompassing two manufacturing locations and the Executive Leadership based in the Riyadh Head Office. The role involves close collaboration with Sector/Global IT support teams and external third-party providers to meet defined Service Levels and customer expectations, while maintaining the stability of the IT Infrastructure. This position serves as the primary escalation point for the Saudi Snacks Foods user community and includes involvement in various IT projects.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver a high standard of customer service to IT customers and vendors, ensuring compliance with IT policies and procedures.</li> <li >Manage Field Services tickets, prioritizing incidents and requests based on urgency and impact, then allocating them or escalating to backline teams as needed.</li> <li >Track the progress of Field Services tickets and resolve roadblocks to ensure timely and effective resolution in line with SLAs and quality standards.</li> <li >Collaborate with the IT operations team to enhance operational stability across SSFL applications and infrastructure.</li> <li >Provide regular management updates to stakeholders regarding the service availability of IT services.</li> <li >Support the broader IT team in the successful delivery of IT and business projects.</li> <li >Participate in investigations of Critical Incidents and implement workarounds to minimize business impact.</li> <li >Maintain the health of infrastructure systems, ensuring upgrades and patches are current.</li> <li >Manage and collaborate with third-party suppliers to ensure service quality meets expectations.</li> <li >Review and approve Network Low-Level Designs (LLD).</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Computer Science or a related field.</li> <li >Valid CCNA or CCNP certification.</li> <li >A minimum of 5 years of related IT business work experience within a large-scale corporate environment.</li> <li >Experience with ITIL and a Service Delivery qualification.</li> </ul> <h3 >Required Skills and Attributes</h3> <p >The successful candidate will demonstrate strong communication skills, an ability to prioritize workload effectively, and the capacity to liaise with individuals across all functions and levels of the PepsiCo business. A strong customer-facing approach is essential for this role, which involves project work.</p> <h3 >Work Environment and Location</h3> <p >This is a full-time position based in the Eastern region of Saudi Arabia, primarily serving locations in Dammam and Riyadh. The role operates within a dynamic corporate IT environment, requiring interaction with various internal and external stakeholders.</p>

<h3 >About the Role</h3> <p >Hilton is seeking an <strong >Information Systems Manager (Pre-opening)</strong> for its Hilton Airport property in Dammam, Eastern region. This full-time role involves leading IT strategy and operations, ensuring system performance and security, and supporting hotel operations during the pre-opening phase and beyond. The position requires 5-10 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the design and execution of IT initiatives across multiple properties, aligning with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services.</li> <li >Monitor, diagnose, and adjust performance on LAN and network servers, managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability.</li> <li >Identify and implement solutions for user concerns related to personal computing, software applications, and network connectivity, providing training and support.</li> <li >Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures.</li> <li >Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time and within budget.</li> <li >Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime.</li> <li >Recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 5-10 years of experience in information systems management or a related field.</li> <li >Demonstrated passion for hospitality.</li> <li >Ability to act with integrity and uphold ethical standards.</li> <li >Proven leadership skills to inspire and guide teams.</li> <li >Strong commitment to teamwork and collaborative outcomes.</li> <li >A sense of ownership and accountability for responsibilities.</li> <li >Focus on timely execution and disciplined approach to tasks.</li> </ul> <h3 >About Hilton</h3> <p >Hilton is a global hospitality leader recognized for its award-winning workplace culture. The company has welcomed over 3 billion guests worldwide, adhering to its founding vision of spreading the light and warmth of hospitality. Hilton has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, offering a suite of world-class brands and a commitment to providing exceptional guest experiences.</p> <h3 >Work Environment</h3> <p >This role is based at the Hilton Airport property in Dammam, Eastern region, and is a full-time position. The Information Systems Manager will work within a team environment, contributing to the overall success of hotel operations and technology infrastructure.</p>

<h3 >About NourNet and the Role</h3> <p >NourNet is seeking a <strong >Sales Account Manager</strong> to drive growth across its portfolio of connectivity, cloud, managed services, and cybersecurity solutions. This full-time position is based in Dammam, Eastern Province, Saudi Arabia, focusing on the Eastern Region market.</p> <h3 >Role Overview</h3> <p >The Sales Account Manager will be responsible for engaging enterprise clients, understanding their ICT solution needs, and consistently delivering revenue. This role requires a professional who excels in client engagement and possesses a strong understanding of Information and Communication Technology (ICT) solutions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and expand strategic accounts across Dammam and the Eastern Province.</li> <li >Promote NourNet’s full suite of services, including connectivity, cloud, managed services, and cybersecurity.</li> <li >Build a strong sales pipeline through proactive prospecting and regional market intelligence.</li> <li >Understand customer challenges and deliver tailored ICT and cybersecurity solutions.</li> <li >Work closely with presales, delivery, and product teams to ensure seamless solution design and implementation.</li> <li >Consistently meet or exceed monthly and quarterly sales targets.</li> <li >Stay updated on ICT and cybersecurity trends to strengthen customer positioning and solution relevance.</li> </ul> <h3 >Required Experience and Skills</h3> <p >Candidates should possess <strong >2-5 years of experience</strong> in a sales or account management role, preferably within the ICT or related technology sector. Essential qualifications include demonstrated proficiency in enterprise client engagement, a comprehensive understanding of connectivity, cloud, managed services, and cybersecurity solutions, and a consistent track record of meeting or exceeding sales targets.</p> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position located in Dammam, Eastern Province, Saudi Arabia.</p> <h3 >Application Information</h3> <p >Interested candidates are invited to apply for this role.</p>

<h3 >About Ruijie Reyee and the Opportunity</h3> <p >Ruijie Reyee is seeking a dedicated <strong >Channel Sales Manager</strong> to join our team in Dammam, located in the Eastern region. This full-time position is central to developing and managing our channel sales network, ultimately driving the achievement of sales targets for the company.</p> <h3 >Role Purpose</h3> <p >The Channel Sales Manager is responsible for strategically expanding and nurturing our sales channels. This involves formulating comprehensive plans, executing channel development, and fostering strong, mutually beneficial relationships with strategic partners to ensure sustained growth and market penetration in alignment with the company's strategic vision.</p> <h3 >Key Responsibilities</h3> <ul > <li >Formulate and implement channel development plans, strategies, and layouts in alignment with the company's strategic objectives.</li> <li >Conduct channel development, maintenance, and management activities based on sales and channel sales data, promoting channels to achieve defined sales targets.</li> <li >Continuously identify and explore strategic partners, progressively developing and enhancing their capability improvement models, and establishing long-term, mutually beneficial channel cooperation relationships.</li> <li >Coordinate with international business market characteristics and product program features to promote channel recruitment, design product program channel market promotion activities, ensure value delivery, and oversee activity implementation.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5-10 years of overall professional experience</strong>.</li> <li >Demonstrated rich working experience in <strong >ICT channels</strong> or <strong >local project sales</strong>.</li> <li >More than <strong >2 years of experience in channel management</strong>, with a preference for candidates who have experience in establishing channel systems across various fields.</li> </ul> <h3 >Personal Attributes</h3> <ul > <li >Possess strong integrity and sincerity in all professional dealings.</li> <li >Maintain an optimistic and proactive approach to challenges and opportunities.</li> </ul> <h3 >Work Type and Application</h3> <p >This is a <strong >full-time</strong> position. Salary details for this role will be discussed during the interview process. We encourage qualified candidates to apply.</p>

<h3 >About Arengy and the DevOps Engineer Role</h3> <p >Arengy is a specialized engineering and technology consulting company that provides support to clients across the Middle East and Europe. We are seeking a <strong >DevOps Engineer - Solution Integration &amp; Operations</strong> to join our team as a full-time contractor. This role is based in Dammam, Eastern Region, Saudi Arabia, and requires 5-10 years of relevant experience.</p> <h3 >Role Purpose and Engagement</h3> <p >The primary purpose of this position is to support existing client teams in the operations (<em >RUN phase</em>) and, when necessary, the delivery (<em >BUILD phase</em>) of client solutions to end customers. The successful candidate will work closely with various client teams, including Project Managers, Service Delivery Managers, the R&amp;D department, and other DelOps members, to ensure successful mission accomplishment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide Tier II technical support for Cloud, On-Premises, and Hybrid environments, focusing on ensuring high availability, reliability, security, and performance.</li> <li >Design, implement, and optimize system changes while continuously maintaining and improving internal tools and technical documentation.</li> <li >Support service delivery and operations, including participation in change management (CAB), ensuring production readiness, providing technical guidance, and monitoring performance.</li> <li >Participate in a 24/7 support rotation to address critical operational needs.</li> <li >Install, configure, integrate, and deploy solutions on customer infrastructure, encompassing both hardware and VMware environments, and ensure seamless connectivity with customer systems and networks.</li> <li >Execute customer acceptance testing, develop comprehensive operational documentation, and collaborate effectively with development and validation teams.</li> <li >Ensure successful project delivery by adhering to established processes and best practices.</li> </ul> <h3 >Required Experience</h3> <p >Candidates should possess <strong >5 to 10 years of experience</strong> in a relevant DevOps or solution integration role, with a proven track record in supporting complex IT environments and delivering technical solutions.</p> <h3 >Work Environment and Collaboration</h3> <p >This contractor role involves working directly within client teams, fostering a collaborative environment with various stakeholders including Project Managers, Service Delivery Managers, and R&amp;D personnel. The position requires adaptability to client operational frameworks and participation in a rotational 24/7 support schedule to maintain continuous service availability.</p> <h3 >Application Process</h3> <p >If you meet the qualifications and are interested in this opportunity, please submit your application for consideration.</p>

<h3 >About Arengy and the Role</h3> <p >Arengy is a specialized engineering and technology consulting company that supports clients across the Middle East and Europe. We are seeking a <strong >DevOps Solution Integration &amp; Operations Engineer</strong> to join our team as a full-time contractor. This role is based in Dammam, Eastern Province, Saudi Arabia, and involves supporting existing client teams within their DelOps function.</p> <h3 >Role Context and Contribution</h3> <p >The successful candidate will play a crucial role in both the operational (RUN phase) and delivery (BUILD phase, as required) aspects of client solutions for end customers. This position requires close collaboration with various client teams, including Project Managers, Service Delivery Managers, the R&amp;D department, and other DelOps members, to ensure successful mission accomplishment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide Tier II technical support for Cloud, On-Premises, and Hybrid environments, ensuring high availability, reliability, security, and performance.</li> <li >Design, implement, and optimize system changes while maintaining and improving internal tools and technical documentation.</li> <li >Support service delivery and operations, including change management (CAB), production readiness, technical guidance, performance monitoring, and participation in a 24/7 support rotation.</li> <li >Install, configure, integrate, and deploy solutions on customer infrastructure (hardware and VMware), ensuring seamless connectivity with customer systems and networks.</li> <li >Execute customer acceptance testing, develop operational documentation, and collaborate with development and validation teams to ensure successful project delivery according to established processes and best practices.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree or Diploma in Computer Science, Telecommunications, or a related field.</li> <li >Minimum of <strong >8 years of experience</strong> in Linux/Unix system administration, technical support, or system integration.</li> <li >Strong hands-on experience with Linux/Unix operating systems and scripting languages such as Shell, Python, or Perl.</li> </ul> <h3 >Required Technical Expertise</h3> <ul > <li >Expertise in at least one of the following areas: <ul > <li >Networking (IPv4, routing, TCP/IP)</li> <li >SQL/PL-SQL (Oracle/Cassandra)</li> <li >Apache/Web Server administration and SSL certificates</li> </ul> </li> <li >Experience with cloud platforms like AWS/GCP, virtualization technologies such as VMware, version control systems like Git/CodeCommit, and IT service management tools like ServiceNow.</li> <li >Proficiency with monitoring tools including SNMP, Nagios, and ELK Stack.</li> <li >Familiarity with network administration, virtualization, backup, and clustering technologies.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.</li> <li >Excellent documentation skills for creating clear and comprehensive technical and operational guides.</li> <li >Effective communication skills for collaborating with diverse teams and clients.</li> </ul>