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<p>Qiddiya Digital is seeking highly experienced and hands-on Senior Expert - Software Engineering (Digital Platforms - Catalog) to take technical ownership of critical digital product domains across Qiddiya s ecosystem. This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms.</p><p>Take end-to-end technical ownership of the assigned digital domain. Define and maintain the target architecture, engineering standards, and technical roadmap. Provide hands-on technical leadership across design, implementation, integration, release, and production operations. Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards. Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions. Validate vendor deliverables using clear acceptance criteria and measurable technical evidence. Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient. Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets. Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place. Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness. Lead technical incident management, root-cause analysis, and permanent remediation. Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses. Maintain architecture documentation, technical decisions, runbooks, and support procedures. Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform. Promote reusable capabilities and common engineering practices across Qiddiya s digital assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role. Strong hands-on engineering capability and the ability to challenge implementation-level decisions. Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms. Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms. Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery. Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations. Proven experience overseeing vendors, system integrators, or outsourced engineering teams. Strong incident-management, root-cause-analysis, and problem-management experience. Strong communication, stakeholder-management, and technical decision-making skills.</p>

<p>Qiddiya Digital is seeking highly experienced and hands-on Senior Expert of Software Engineer Digital Platforms to take technical ownership of critical digital product domains across Qiddiya s ecosystem. This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms.</p><p>Key Responsibilities</p><ul><li>Take end-to-end technical ownership of the assigned digital domain.</li><li>Define and maintain the target architecture, engineering standards, and technical roadmap.</li><li>Provide hands-on technical leadership across design, implementation, integration, release, and production operations.</li><li>Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards.</li><li>Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions.</li><li>Validate vendor deliverables using clear acceptance criteria and measurable technical evidence.</li><li>Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient.</li><li>Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets.</li><li>Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place.</li><li>Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness.</li><li>Lead technical incident management, root-cause analysis, and permanent remediation.</li><li>Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses.</li><li>Maintain architecture documentation, technical decisions, runbooks, and support procedures.</li><li>Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform.</li><li>Promote reusable capabilities and common engineering practices across Qiddiya s digital assets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.</p><p>Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role.</p><p>Strong hands-on engineering capability and the ability to challenge implementation-level decisions.</p><p>Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms.</p><p>Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms.</p><p>Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery.</p><p>Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations.</p><p>Experience defining technical KPIs, service-level objectives, non-functional requirements, and acceptance criteria.</p><p>Proven experience overseeing vendors, system integrators, or outsourced engineering teams.</p><p>Strong incident-management, root-cause-analysis, and problem-management experience.</p><p>Strong communication, stakeholder-management, and technical decision-making skills</p>

<p>Position Title: Project Coordinator</p><p>Reporting: Head of Regional Projects KSA</p><p>JOB PURPOSE: Project Coordinator will be responsible for coordinating and managing all applicable and delegated administrative activities and tasks on site, including but not limited to the office infrastructure, office equipment, assistance to site personnel, cleaning services coordination, interfacing with third party labour suppliers and site purchasing, and maintaining financial records and files. Will collect, analyse, and process all time sheets, and obtain required daily documentation/confirmation of work performed. Will collaborate with the Outage Manager and site personnel to assure all work hours are complied.</p><p>Key Accountabilities :</p><ul><li>Provide staff administrative support to the site management team (GM Service, OM s and FSE s).</li><li>End user on site requirements from outage manger, create PR, approval for PR, technical evaluation. Upon delivery and completion of the order, process all the necessary GR s or SES s.</li><li>Coordinate and issue gate pass and PPE.</li><li>Coordinator for personnel, time sheets, ensuring/addressing HR/IT queries.</li><li>Hotel/Transport, meals.</li><li>Subcontracts Coordinator-dealing with all subcontracts, time sheets, HSE/PPE compliance. Gate Passes and PPE.</li><li>Addressing emergency requirements via petty cash for local procurement, tools/consumables.</li><li>Administration ensuring all the protocol sheets are completed and recorded in the system to be used in outage report, ensure all lifting plans approved by the person and present on site.</li><li>Ensure all method statements and risk assessments, relevant to daily task are distributed.</li><li>Any drawings or technical specifications recovered from archive distributed to the team.</li><li>Documentation or new raised on site, communicated with IMS to be recorded and available for the future.</li><li>Communication with plant, submitting daily progress report to plants. Keeping archive for all outage reports</li><li>Addressing any concerns, acts as record keeper between outage manager and a plant if any out-of-scope work are requested. Ensure all procedures are followed to ensure commercial involved.</li><li>General support to outage manger in admin support, to allow outage manager to be able to spend more time on site.</li><li>Site office services, i.e. WIFI, printer, stationary, basics</li><li>Each outage should have one/Dubai workshop</li><li>Final check for ensuring in country state durations is adhered, request flights and transfers</li></ul><p>Policies, Processes, Systems &amp; Procedures - Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health, Safety, Security and Environment - Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering Minimum</li><li>2 years experience in a similar role</li><li>Strong communication skills.</li><li>Ability to plan and organize effectively.</li><li>Computer literacy skills.</li><li>Ability to work under pressure</li><li>Proficiency in Arabic and English.</li></ul>

<h3 >About the Role</h3> <p >SASREF is seeking a <strong >Senior Advisor HRIS</strong> to join its team in Al Jubail, Eastern region. This full-time position is central to enhancing and maintaining the company's Human Resources Systems, including SAP Fiori, HCM, and SuccessFactors. The role involves serving as a key point-of-contact for both functional and technical aspects of these systems, ensuring their optimal performance and alignment with HR and business objectives.</p> <h3 >Role Purpose and Scope</h3> <p >The Senior Advisor HRIS is responsible for the continuous improvement, support, and maintenance of critical HR systems. This includes assisting the business with data integrity, providing comprehensive support, troubleshooting issues, conducting thorough testing, performing root cause analysis, and documenting processes. A core aspect of this role is identifying and implementing process improvement opportunities, as well as managing system releases, upgrades, patches, and related projects. The Senior Advisor will collaborate closely with the Human Resources Department and other stakeholders to refine work process design, flow, and automation, maximizing the return on technological investments.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide day-to-day support to the business, resolving SAP HR functional and technical problems.</li> <li >Perform system improvement and maintenance activities, including Change Management, Change Requests, new releases, Functional Specifications, and Testing.</li> <li >Partner with other departments to identify and fulfill ongoing customer needs, facilitate problem-solving, and drive improvements.</li> <li >Conduct End User training and presentations, developing user procedures and guidelines for new processes and functionalities.</li> <li >Provide awareness of current trends in SAP, with a focus on product and service development.</li> <li >Generate reports and queries utilizing appropriate reporting tools as per business requirements.</li> <li >Improve HCM Systems to meet HR requirements and support the achievement of organizational strategies, goals, and objectives.</li> <li >Maintain and ensure integrity in HR systems through data cleansing, authorization management, and process monitoring, complying with HR Policy.</li> <li >Ensure the confidentiality of records and personal employee information.</li> <li >Perform other job-related duties as assigned by the direct manager.</li> </ul> <h3 >Team Leadership and System Optimization</h3> <p >This role also encompasses leadership responsibilities, including coaching, leading, motivating, developing, and assessing the assigned team to achieve business objectives and enhance capability. The Senior Advisor HRIS is expected to challenge existing HR system capabilities and engage with vendors to ensure the delivery of optimal solutions for both business and HR customers.</p> <h3 >Qualifications and Experience</h3> <ul > <li >Master’s Degree in Computer Science or Management of Information Systems, preferably with an HR emphasis.</li> <li >A minimum of <strong >5 to 10 years</strong> of relevant experience is required for this role.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Al Jubail, Eastern region. The role operates within a dynamic environment focused on continuous improvement and technological advancement in Human Resources systems.</p>

<p>The Senior Specialist Marketing Strategy and Governance supports the development, implementation, and monitoring of marketing strategies to ensure alignment with the organization s overall objectives. The role coordinates strategic planning activities, supports marketing governance frameworks, monitors performance, and ensures consistent processes and standards across all marketing functions.</p><p><strong>Marketing Strategy and Planning</strong></p><ul><li>Support the development and implementation of the overall marketing strategy, annual plans, and strategic initiatives.</li><li>Conduct market research, competitor analysis, and industry benchmarking to identify trends, opportunities, and potential risks.</li><li>Translate strategic priorities into clear initiatives, deliverables, timelines, and performance measures.</li><li>Coordinate with marketing teams to ensure their plans and activities are aligned with the organization s objectives and brand direction.</li><li>Support the preparation of business cases, strategic presentations, and recommendations for senior management.</li></ul><p><strong>Marketing Governance</strong></p><ul><li>Develop and maintain marketing governance frameworks, policies, procedures, and approval processes.</li><li>Ensure marketing activities follow established organizational policies, brand standards, and delegated authorities.</li><li>Support the implementation of consistent planning, reporting, and documentation standards across marketing functions.</li><li>Monitor compliance with agreed governance requirements and follow up on identified gaps or corrective actions.</li><li>Maintain a central record of marketing strategies, plans, approvals, governance documents, and key decisions.</li></ul><p><strong>Performance Management and Reporting</strong></p><ul><li>Support the development of marketing KPIs and performance measurement frameworks.</li><li>Track the progress and performance of marketing initiatives against approved objectives, budgets, and timelines.</li><li>Consolidate updates from different marketing teams and prepare regular dashboards and management reports.</li><li>Analyze performance data and provide insights and recommendations to improve marketing effectiveness.</li><li>Identify delays, risks, dependencies, and areas requiring management attention.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Work closely with Brand, Digital Marketing, Communications, Events, Partnerships, and other relevant teams to coordinate strategic priorities.</li><li>Liaise with Finance, Procurement, Legal, Risk, and other corporate functions to support governance and approval requirements.</li><li>Facilitate planning workshops, governance meetings, and performance review sessions.</li><li>Prepare meeting materials, document key decisions, and monitor the completion of agreed actions.</li><li>Support clear communication of marketing priorities, policies, and governance requirements across the organization.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to improve marketing planning, governance, reporting, and decision-making processes.</li><li>Support the development of tools, templates, and guidelines that improve consistency and efficiency.</li><li>Benchmark marketing governance practices against leading organizations and industry standards.</li><li>Contribute to knowledge-sharing and capability-building activities across the marketing function.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Business Administration, Strategy, Management, or a related field.</li><li>Professional certification in strategy, marketing, project management, or performance management is an advantage.</li><li>Minimum of 4 6 years of relevant experience in marketing strategy, strategic planning, marketing governance, business planning, or performance management.</li><li>Experience working within a large organization, destination, tourism, entertainment, real estate, or government-related environment is preferred.</li><li>Experience preparing executive reports, performance dashboards, governance documents, and strategic presentations.</li><li>Experience coordinating with multiple marketing functions and corporate stakeholders.</li></ul>

<h3 >About APICO - Arabian Plastic Industrial</h3> <p >Arabian Plastic Industrial Co. Ltd. (APICO), established in 1996 under the Balubaid Group, is a leading manufacturer of plastic packaging and thermoplastic injection molding products in Saudi Arabia and the wider region. APICO specializes in injection molding, film extrusion, blow molding, and thermoforming disposable products, providing high-quality, competitively priced solutions to diverse customer needs. The company operates with core values including honesty, integrity, transparency, reliability, efficiency, innovation, and quality, fostering a professional environment focused on continuous improvement and customer satisfaction.</p> <h3 >Role Overview: Business Development Executive</h3> <p >APICO is seeking a <strong >Business Development Executive</strong> for a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. This role is central to identifying and pursuing new business opportunities, building and maintaining a robust sales pipeline, and conducting lead generation activities to expand APICO’s customer base within the plastic packaging and related sectors. The Executive will engage with prospective and existing clients, present APICO’s product portfolio and solutions, prepare proposals and quotations, and negotiate terms within established company guidelines.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and develop assigned key customer accounts.</li> <li >Identify, qualify, and pursue new business opportunities across target industries.</li> <li >Generate and follow up on sales leads from various sources, including customer referrals, exhibitions, market research, and digital platforms.</li> <li >Build and maintain strong relationships with existing and prospective customers.</li> <li >Support the preparation of commercial proposals, quotations, presentations, and business cases.</li> <li >Monitor market trends, competitive activities, and customer developments to identify growth opportunities.</li> </ul> <h3 >Project Management and Internal Coordination</h3> <ul > <li >Follow customer projects from the Request for Quotation (RFQ) stage through quotation, development, launch, and production.</li> <li >Coordinate activities between Sales, Engineering, Supply Chain, Quality, Tooling, and Manufacturing departments.</li> <li >Track project milestones, action items, and timelines to ensure successful execution.</li> <li >Maintain accurate project status reports and management dashboards.</li> </ul> <h3 >Business Analytics and Digital Utilization</h3> <ul > <li >Analyze sales, customer, pricing, and project data to support business decisions.</li> <li >Develop and maintain reports and dashboards using Microsoft Power BI.</li> <li >Monitor Key Performance Indicators (KPIs) related to sales performance, project pipeline, customer growth, and profitability.</li> <li >Support forecasting, budgeting, and strategic planning activities.</li> <li >Utilize AI tools and emerging technologies to improve productivity, customer intelligence, market research, and reporting.</li> <li >Leverage AI-assisted analysis to identify trends, opportunities, and business risks.</li> <li >Continuously explore innovative digital tools that enhance commercial performance.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate for this Business Development Executive role will possess 0-1 years of relevant experience. This position requires an individual capable of effectively managing client relationships, driving sales growth, and coordinating complex projects within a dynamic industrial environment.</p>

<p><b>Requirements</b></p> <ul> <li>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</li> <li>5–7 years of relevant experience in marketing operations, digital marketing, campaign management, or marketing project management.</li> <li>Proven experience coordinating or managing multidisciplinary creative, content, digital, or technical teams.</li> <li>Experience working in a multi-branch or fast-paced organization is highly preferred.</li> </ul> <p>Technical Requirements</p> <ul> <li>Professional experience with CRM, marketing automation, and project/workflow management platforms.</li> <li>Experience with Odoo CRM and GoHighLevel is highly preferred.</li> <li>Good understanding of digital marketing operations, paid media workflows, lead generation, and performance tracking.</li> <li>Familiarity with digital analytics and campaign tracking tools.</li> <li>Familiarity with AI-powered content and marketing tools is an advantage.</li> </ul> <p>Skills &amp; Competencies</p> <ul> <li>Strong marketing operations and project management capabilities.</li> <li>Excellent ability to prioritize and coordinate multiple campaigns, stakeholders, and deadlines simultaneously.</li> <li>Strong leadership and team coordination skills.</li> <li>Excellent problem-solving skills with the ability to quickly identify and resolve creative, operational, or technical bottlenecks.</li> <li>Strong quality-control mindset and attention to detail.</li> <li>Good understanding of the Saudi market, audience behavior, and cultural considerations in marketing communications.</li> <li>Data-driven mindset with the ability to translate performance insights into operational actions.</li> <li>Strong stakeholder management and cross-functional collaboration skills.</li> <li>Ability to perform effectively in a fast-paced, deadline-driven environment.</li> <li>Professional fluency in Arabic and English.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</li><li>5–7 years of relevant experience in marketing operations, digital marketing, campaign management, or marketing project management.</li><li>Proven experience coordinating or managing multidisciplinary creative, content, digital, or technical teams.</li><li>Experience working in a multi-branch or fast-paced organization is highly preferred.</li><li>Professional experience with CRM, marketing automation, and project/workflow management platforms.</li><li>Experience with Odoo CRM and GoHighLevel is highly preferred.</li><li>Good understanding of digital marketing operations, paid media workflows, lead generation, and performance tracking.</li><li>Familiarity with digital analytics and campaign tracking tools.</li><li>Familiarity with AI-powered content and marketing tools is an advantage.</li><li>Strong marketing operations and project management capabilities.</li><li>Excellent ability to prioritize and coordinate multiple campaigns, stakeholders, and deadlines simultaneously.</li><li>Strong leadership and team coordination skills.</li><li>Excellent problem-solving skills with the ability to quickly identify and resolve creative, operational, or technical bottlenecks.</li><li>Strong quality-control mindset and attention to detail.</li><li>Good understanding of the Saudi market, audience behavior, and cultural considerations in marketing communications.</li><li>Data-driven mindset with the ability to translate performance insights into operational actions.</li><li>Strong stakeholder management and cross-functional collaboration skills.</li><li>Ability to perform effectively in a fast-paced, deadline-driven environment.</li><li>Professional fluency in Arabic and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b>&nbsp;</p><br> <p><b>City<b><b><b>Customer Servic</b></b></b></b>&nbsp;</p><br> <p><span><b><em>Group overview:</em></b></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><b>alfanar</b></span><b>&nbsp;is involved in:</b></p><br> <ul> <li>Electrical, Electromechanical and Civil Engineering Construction</li> <li>Manufacturing and Marketing Electrical Construction Products</li> <li>Allied Engineering Services</li> </ul> <p><b>Our Main Divisions:</b></p><br> <ul> <li>alfanar electric</li> <li>alfanar Construction</li> <li>alfanar Building Systems</li> </ul> <p><b><u>alfanar electric</u></b></p><br> <p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br> <p><b>alfanar electric operates industries in:</b></p><br> <ul> <li>Riyadh and Jubail, Saudi Arabia</li> <li>Dubai, UAE</li> <li>London, UK</li> </ul> <p>alfanar has a development and engineering center in Chennai, India.</p><br> <p><b>Industrial Complex, Riyadh</b></p><br> <p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br> <p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br> <p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br> Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br> <br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br> <ul> <li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li> </ul> <p>Customer Interaction:</p><br> <ul> <li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li> </ul> <p>Quality Assurance:</p><br> <ul> <li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li> </ul> <p>Documentation:</p><br> <ul> <li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li> </ul> <p>Product Knowledge:</p><br> <ul> <li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li> </ul> <p>Delivery:</p><br> <ul> <li>Use tools and machinery within efficient cost and time.</li> <li>Execute the operational activities as per delivery schedules and work instructions.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Assist to solve any related issues arise and escalate any complex operational problems.</li> </ul> <p>Quality:</p><br> <ul> <li>Implement the quality standards for products, processes, or related activities.</li> </ul> <p>Business Process:</p><br> <ul> <li>Execute the tasks as per work routines and instructions.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy, procedures, and processes.</li> </ul> <br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b>&nbsp;</p><br> <p><b>City<b><b><b>Customer Servic</b></b></b></b>&nbsp;</p><br> <p><span><b><em>Group overview:</em></b></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><b>alfanar</b></span><b>&nbsp;is involved in:</b></p><br> <ul> <li>Electrical, Electromechanical and Civil Engineering Construction</li> <li>Manufacturing and Marketing Electrical Construction Products</li> <li>Allied Engineering Services</li> </ul> <p><b>Our Main Divisions:</b></p><br> <ul> <li>alfanar electric</li> <li>alfanar Construction</li> <li>alfanar Building Systems</li> </ul> <p><b><u>alfanar electric</u></b></p><br> <p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br> <p><b>alfanar electric operates industries in:</b></p><br> <ul> <li>Riyadh and Jubail, Saudi Arabia</li> <li>Dubai, UAE</li> <li>London, UK</li> </ul> <p>alfanar has a development and engineering center in Chennai, India.</p><br> <p><b>Industrial Complex, Riyadh</b></p><br> <p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br> <p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br> <p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br> Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br> <br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br> <ul> <li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li> </ul> <p>Customer Interaction:</p><br> <ul> <li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li> </ul> <p>Quality Assurance:</p><br> <ul> <li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li> </ul> <p>Documentation:</p><br> <ul> <li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li> </ul> <p>Product Knowledge:</p><br> <ul> <li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li> </ul> <p>Delivery:</p><br> <ul> <li>Use tools and machinery within efficient cost and time.</li> <li>Execute the operational activities as per delivery schedules and work instructions.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Assist to solve any related issues arise and escalate any complex operational problems.</li> </ul> <p>Quality:</p><br> <ul> <li>Implement the quality standards for products, processes, or related activities.</li> </ul> <p>Business Process:</p><br> <ul> <li>Execute the tasks as per work routines and instructions.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy, procedures, and processes.</li> </ul> <br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Title: Warranty Manager</p><br><br><br><p><b>Mission &amp; Main Objectives</b></p><br><br><ul><li>To manage day-to-day warranty &amp; goodwill operations in line with Warranty policies &amp; procedures including supporting standards. Apply necessary controls in Warranty &amp; Goodwill cost management.</li></ul><p>Countries: KSA + other markets</p><br><br><p>Scope: NISSAN + INFINITI</p><br><br><br><p><b>Main tasks and responsibilities:</b></p><br><br><ul><li>Receive, analyse &amp; validate (Technical &amp; Commercial) Warranty pre-authorization (WPA) requests submitted by each Dealer.</li><li>Receive, analyse &amp; validate all Claims uploaded by Dealers in Salesforce before submitting in Global Warranty System (GWS).</li><li>Receive &amp; analyse (Technical &amp; Commercial) Goodwill requests submitted by each Dealer &amp; propose for next validation.</li><li>Support Dealers &amp; Manufacturing plant requests on day-to-day Warranty &amp; Goodwill queries &amp; feedback.</li><li>Support Regional customer communication centre for any escalated customer concerns related to warranty and goodwill.</li><li>Track &amp; analyse Dealers claims pattern. Analyse start &amp; end of Warranty claims, Cost/VIN, Cost/Claim, cost per repaired unit, high count primary failed part (PFP), etc for all Dealers.</li><li>Carry out Nissan internal Audits as &amp; when required. Provide support to external Auditors during 3rd party Warranty &amp; Goodwill Audits.</li><li>Revise Warranty pre-authorization (WPA) list frequently for better claim controls.</li><li>Periodically analyse frequently replaced parts &amp; recommend Field Engineering (FE) / Field Quality Improvement (FQI) teams to conduct duplication activity to study countermeasure.</li><li>Track &amp; analyse goodwill data/cost on continuous basis. Recommend Field Quality Assurance (FQA) team for necessity of any warranty extension/campaigns.</li><li>For high warranty and goodwill cost items, identify opportunities for Appropriate Field Repair (AFR) and coordinate to implement.</li><li>Establish necessary controls at Dealers for warranty parts scrapping process through external vendors as per set guidelines.</li><li>Timely preparation of Dealers Warranty/Goodwill purchase orders &amp; Manufacturing plant Invoices for smooth payment cycle.</li><li>Study Dealer warranty reimbursement compared to the claim cost to propose necessary adjustments.</li><li>Establish process for Dealer staffs training on warranty policies and procedures including standards.</li><li>Carry out benchmarking for warranty rates &amp; warranty conditions in KSA market.</li></ul><br><p><b>KPIs</b></p><br><br><ul><li>Achieve Nissan KSA Warranty Cost within BP.</li><li>Achieve Nissan KSA Goodwill Cost within BP.</li><li>Supporting activities KPI</li></ul><br><p><b>BACKGROUND &amp; SKILLS REQUIRED</b></p><br><br><p><b>Specific technical skills</b></p><br><br><ul><li>10 years of experience in warranty &amp; technical activities. Workshop experience is an added advantage. Must have hands-on experience in vehicles &amp; customer support.</li><li>Trained in Automotive (strong understanding of automotive technology and complete warranty process).</li><li>Capability to analyse technical issues for warranty and goodwill judgement.</li><li>Have knowledge on dealership Workshop processes.</li></ul><p><b>Behavioural Competencies Required</b></p><br><br><ul><li>Attention to details</li></ul><ul><li>Collaboration</li></ul><ul><li>Negotiation</li></ul><ul><li>Should be able to work under minimal supervision and apply leadership skills</li></ul><ul><li>Persistence</li></ul><ul><li>Analytical thinking</li></ul><ul><li>Information seeking</li></ul><p>Minimum Education</p><br><br><ul><li>Diploma/Degree in Automobile/Mechanical Engineering</li></ul><p>Language Requirements</p><br><br><ul><li>Speak, read &amp; write English (must)</li><li>Arabic (optional)</li></ul>Saudi Arabia<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Senior GRC Specialist to lead and strengthen the Bank's Governance, Risk, and Compliance framework.<br> The successful candidate will be responsible for ensuring compliance with regulatory requirements, industry standards, and internal governance policies while driving enterprise risk management initiatives.<br> The role requires close collaboration with business, IT, Information Security, Internal Audit, Compliance, and regulatory authorities to maintain a strong control environment.<br> Key Responsibilities Develop, implement, and maintain Governance, Risk &amp; Compliance (GRC) policies, standards, frameworks, and procedures.<br> Lead enterprise-wide risk assessments and maintain the organization's risk register.<br> Identify, assess, monitor, and report operational, technology, cybersecurity, and compliance risks.<br> Ensure compliance with banking regulations, regulatory requirements, and internal governance policies.<br> Perform control assessments and gap analyses to evaluate the effectiveness of security and compliance controls.<br> Coordinate internal audits, external audits, and regulatory examinations, ensuring timely remediation of findings.<br> Track audit observations, compliance issues, and risk mitigation plans through closure.<br> Prepare governance reports, compliance dashboards, and executive-level risk reports.<br> Ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements and support PCI DSS assessments, audits, evidence collection, and remediation activities.<br> Collaborate with business and IT teams to implement and maintain PCI DSS security controls across payment environments.<br> Support compliance initiatives related to ISO 27001, NIST CSF, COBIT, and other applicable regulatory and security frameworks.<br> Conduct third-party and vendor risk assessments.<br> Review new projects, systems, and technology initiatives from governance, risk, and compliance perspectives.<br> Promote risk awareness by delivering GRC and compliance training across the organization.<br> Stay current with emerging regulatory requirements and recommend improvements to governance and compliance processes.<br> Bachelor's degree in Information Technology, Information Security, Computer Science, Cybersecurity, Risk Management, Business Administration, or a related field.<br> 9+ years of experience in Governance, Risk &amp; Compliance within the banking or financial services industry.<br> Strong knowledge of banking regulations and regulatory compliance requirements.<br> Hands-on experience with Enterprise Risk Management (ERM), IT Risk, Operational Risk, and Compliance Management.<br> Experience managing internal and external audits and regulatory inspections.<br> Experience with GRC platforms such as RSA Archer, ServiceNow GRC, MetricStream, or equivalent.<br> Strong understanding of Information Security Governance and internal control frameworks.<br> Experience with PCI DSS compliance programs , assessments, remediation, and audit coordination.<br> Excellent analytical, documentation, communication, and stakeholder management skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for an experienced Technical Project Manager .<br> This role is responsible for managing the day-to-day delivery of multiple technology workstreams within a large-scale smart-building and digital systems program.<br> You will ensure alignment across all stakeholders, drive progress across design, procurement, installation, testing, and commissioning, and maintain tight control over risks, dependencies, and vendor performance.<br> You will act as the central coordination point for all technology-related activities throughout the project lifecycle.<br> ❏ 8–12 years of project management experience in technology delivery within construction, fit-out, real estate, or infrastructure projects.<br> ❏ Proven experience delivering or overseeing smart-building, technology fit-out, or digital infrastructure programs.<br> ❏ Practical understanding of ICT, AV, ELV/security, access control, BMS, IoT, smart workplace solutions, or data/server-room infrastructure.<br> ❏ Strong experience coordinating multiple vendors and managing interfaces between technology and construction teams.<br> ❏ Familiarity with design reviews, procurement, installation, systems integration, testing, commissioning, and handover.<br> ❏ Excellent stakeholder management, communication, planning, and coordination skills.<br> ❏ PMP or equivalent certification preferred.<br> ❏ Must be available for immediate mobilization and willing to work full-time on a contractual engagement on-site in Riyadh.<br> What You'll Do ❏ Lead daily coordination across all technology packages and stakeholders.<br> ❏ Ensure smooth collaboration between technology vendors, construction teams, consultants, and client functions.<br> ❏ Monitor milestones, risks, issues, decisions, and action items.<br> ❏ Drive resolution of technical challenges and delivery blockers.<br> ❏ Support design coordination, procurement, logistics, installation, integration, testing, commissioning, and handover.<br> ❏ Ensure vendors meet timelines, quality standards, and technical requirements.<br> ❏ Contribute to reporting, documentation, and operational readiness planning.<br> You're Our Match If You Have ❏ A strong background in managing technology delivery within construction or fit-out environments.<br> ❏ Experience coordinating multiple vendors and navigating complex stakeholder landscapes.<br> ❏ Solid technical understanding of smart-building systems and digital infrastructure.<br> ❏ A proactive, organized, and detail-oriented approach to project management.<br> ❏ Strong communication skills and the ability to drive alignment across diverse teams.<br> ❏ The ability to mobilize immediately and commit to an on-site role in Riyadh.<br> Bonus Points If You Have Experience With ❏ Smart workplace platforms or IoT-based building solutions.<br> ❏ Data center or server-room infrastructure delivery.<br> ❏ Advanced ELV/security systems such as video surveillance, access control, or command-center setups.<br> ❏ Large-scale corporate headquarters or mixed-use development projects.<br> ❏ Systems integration across multiple technology vendors.<br> ❏ Commissioning and acceptance processes for intelligent-building environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an IT Service Level Manager to drive service performance, vendor governance, and cost transparency across our IT landscape.<br> This role combines key responsibilities across Service Level Management (SLM), vendor management, and IT financial governance, supporting a modern Managed Services operating model in a complex, multi-vendor environment.<br> You will play a central role in ensuring end-to-end service performance, financial control, and alignment between IT services and business priorities as part of a broader IT transformation in a regulated banking environment.<br> Working closely with IT, Finance, and external service providers, you will drive operational excellence, accountability, and data-driven decision-making across the IT organization.<br> Key Responsibilities: Service &amp; Vendor Management: Manage service performance across multiple IT vendors Monitor SLAs, KPIs, and service quality Coordinate cross-vendor dependencies and escalations Support service reviews and governance forums IT Financial Governance: Manage IT budgeting, forecasting, and cost tracking Ensure transparency of IT costs and alignment with business value Monitor financial performance of IT services and vendors Provide reporting, dashboards, and variance analysis Governance &amp; Integration: Ensure compliance with governance frameworks and contractual obligations Drive cross-functional alignment between IT, Finance, and vendors Support continuous improvement of service delivery and cost efficiency Contribute to the development of a scalable IT operating model Functional Expertise: Understanding of SLA/KPI management and service performance tracking Experience in IT cost management, budgeting, or financial reporting Familiarity with IT governance frameworks (e.<br>g. ITIL, COBIT) Tools &amp; Methods: Advanced Excel skills Experience with vendor management and reporting tools (e.<br>g. ServiceNow, dashboards) Experience with BI tools (e.<br>g. Power BI) Familiarity with contract and procurement processes Understanding of IT service management frameworks (e.<br>g. ITIL v3/v4) Experience with performance reporting and data-driven decision-making Stakeholder &amp; Ways of Working: Strong stakeholder management across IT, Finance, and vendors Ability to balance operational and financial perspectives Structured, analytical, and solution-oriented mindset High ownership and accountability Domain / Context: Experience in banking or other regulated environments is preferred Qualifications &amp; Additional Requirements: Bachelor’s or Master’s degree in Finance, Business Administration, Information Systems, or a related field Fluent in English (mandatory); Arabic is a plus Strong analytical and problem-solving skills Ability to work in a complex, fast-paced, and transformation-driven environment Strong communication skills with the ability to engage both technical and non-technical stakeholders High level of ownership, reliability, and attention to detail Ability to manage multiple priorities across service, vendor, and financial topics</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The company is seeking a Business Development Specialist with experience in building strategic relationships and developing commercial opportunities to enhance business growth and increase market share through marketing and sales of consulting services, representing the company before governmental entities and major corporations.</p><p>In this role, you will work closely with multiple teams to identify growth opportunities and analyze market trends. You will contribute to developing innovative strategies to strengthen our market presence and achieve business objectives. We believe that continuous learning and professional development are the keys to success, so we will provide you with training and guidance opportunities to help you improve your skills and expand your horizons.</p><p>We are looking for someone with a passion for challenges and a desire to make a positive impact on businesses. You will have the opportunity to work with a diverse group of clients and partners, which will enable you to expand your professional network and build valuable relationships. If you are looking for a work environment that encourages innovation and collaboration, this is the right place for you.</p><ol><li><b>Responsibilities:</b> Identify and analyze new commercial opportunities through market research and current trends, which helps enhance growth strategies.</li><li>Develop and implement innovative marketing strategies targeting various market segments, contributing to increased market share.</li><li>Collaborate with sales and marketing teams to ensure alignment of strategies with company objectives, enhancing the effectiveness of marketing campaigns.</li><li>Conduct regular analyses of market performance and competitors, which aids in making informed decisions regarding future directions.</li><li>Provide regular reports to senior management on market conditions and potential opportunities, contributing to strategic planning.</li><li>Build strong relationships with clients and potential partners, which helps increase collaboration and growth opportunities.</li><li>Organize workshops and seminars to enhance awareness of new products and services, improving customer experience.</li><li>Provide support to the sales team by supplying necessary information and analyses to improve performance.</li><li>Stay updated on the latest trends in market research and provide necessary recommendations to adjust company strategies.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Data Analysis: Ability to analyze data and extract valuable insights from available information.</li><li>Effective Communication: Strong communication skills to build professional relationships with clients and partners.</li><li>Strategic Thinking: Ability to think strategically and develop effective action plans.</li><li>Project Management: Skills in managing projects to ensure timely execution of initiatives.</li><li>Adaptability: Ability to adapt to rapid changes in the market and working environment.</li><li>Market Research Knowledge: Deep understanding of market research fundamentals and methodologies.</li></ul><p>- Experience of 3 to 5 years in business development or B2B sales.</p><p>- Preferred experience in engineering consulting or professional services sector.</p><p>- Good knowledge of competitors and government regulations.</p><p>- Exceptional skills in negotiation and proposal development and building partnerships.</p><ul><li>Innovation: Ability to think outside the box and propose new solutions to challenges.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Administrator provides office and administration support through providing excellent customer service, handling information requests, performing clerical functions such as preparing correspondence, arranging conference calls and scheduling meetings and fulfilling all administration requirements assigned.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure to remain professional and approachable at all times, provide excellent customer service to all visitors</p><br> <p>and act as a face of the organization to increase organization branding internally and externally.</p><br> <p>Maintain a scheduler to help organize appointments with the direct supervisor and give necessary advice /</p><br> <p>reminder on daily basis and ensure critical meetings are not missed.</p><br> <p>Check admission of guests without appointments to the direct supervisor on daily basis.</p><br> <p>Maintain a log of visitors and appointments for easy reference on a daily basis.</p><br> <p>Ensure to confidentially and accurately distribute, record or file correspondences, calls or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office.</p><br> <p>Ensure that documents for the department are distributed to the concerned personnel on a timely manner on a daily basis.</p><br> <p>Ensure that documents for the direct supervisor are properly screened / and organized in the signature file on daily basis.</p><br> <p>Record all distributed documents and monitor actions taken for correspondence that require reply on a daily basis.</p><br> <p>Advise the direct supervisor for any documents / matters that require immediate attention on daily basis.</p><br> <p>Ensure to screen and forward approved calls to the direct supervisor on daily basis.</p><br> <p>Monitor all documents coming in or leaving the department in compliance to the quality management system at all times.</p><br> <p>Ensures proper dissemination of mails to the department on daily basis.</p><br> <p>Ensures that couriers / packages are delivered / received on timely manner</p><br> <p>Ensure to collate data or to prepare professional reports, memos or presentations as and when requested by the supervisor within the established time frame with minimal errors.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in office administration</p><br> <p>Knowledge and experience in delegation of authority and</p><br> <p>responsibility</p><br> <p>Knowledge of Information gathering and monitoring</p><br> <p>Excellent working knowledge of English (oral</p><br> <p>and written)</p><br> <p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.) </p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Data Accuracy &amp; Reporting L2<br>Regulatory Compliance L2<br>Quality Assurance L2<br>Planning and Scheduling L2<br>Risk Management L2<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are looking for an experienced ServiceNow GRC SME with strong expertise in ServiceNow GRC implementation, information security, risk, compliance, and audit management .</p><p>Key Requirements</p><ul><li>Must have hands-on ServiceNow GRC implementation experience with a minimum of 4 end-to-end implementation projects .</li><li>Must possess relevant certifications such as ISO, CISA/CISM, and ITIL .</li><li>Should have project management experience in ServiceNow GRC programs and implementations .</li><li>Should have experience in internal and external audits within the ServiceNow GRC domain.</li></ul><p>Technical Expertise</p><ul><li>Should have strong experience in control mapping, control design, and control testing using ServiceNow GRC.</li><li>Should have experience in risk assessment and risk management in ServiceNow GRC.</li><li>Should have expertise in GRC KRAs, KPIs, dashboard preparation, and management reporting in ServiceNow GRC.</li><li>Should have working knowledge of SecOps, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM) , preferably integrated with ServiceNow GRC.</li></ul><p>Regulatory &amp; Compliance Knowledge</p><ul><li>Must have experience working with the Saudi Arabia Information Security Regulatory Framework , especially frameworks related to: Information Security Artificial Intelligence Cloud Security</li><li>Should have knowledge of key Saudi regulatory and governance frameworks, including: NCA Essential Cybersecurity Controls (ECC) NCA Cloud Cybersecurity Controls (CCC) Saudi Personal Data Protection Law (PDPL) SDAIA AI Ethics Framework SAMA cybersecurity-related frameworks, where applicable</li></ul><p>Must have excellent communication skills in both English and Arabic .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have hands-on ServiceNow GRC implementation experience with a minimum of 4 end-to-end implementation projects .</li><li>Must possess relevant certifications such as ISO, CISA/CISM, and ITIL .</li><li>Should have project management experience in ServiceNow GRC programs and implementations .</li><li>Should have experience in internal and external audits within the ServiceNow GRC domain.</li><li>Should have strong experience in control mapping, control design, and control testing using ServiceNow GRC.</li><li>Should have experience in risk assessment and risk management in ServiceNow GRC.</li><li>Should have expertise in GRC KRAs, KPIs, dashboard preparation, and management reporting in ServiceNow GRC.</li><li>Should have working knowledge of SecOps, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM) , preferably integrated with ServiceNow GRC.</li><li>Must have experience working with the Saudi Arabia Information Security Regulatory Framework , especially frameworks related to: Information Security Artificial Intelligence Cloud Security</li><li>Should have knowledge of key Saudi regulatory and governance frameworks, including: NCA Essential Cybersecurity Controls (ECC) NCA Cloud Cybersecurity Controls (CCC) Saudi Personal Data Protection Law (PDPL) SDAIA AI Ethics Framework SAMA cybersecurity-related frameworks, where applicable</li><li>Must have excellent communication skills in both English and Arabic .</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and detail-oriented Contracts &amp; Procurement Manager to join our thriving team in Khobar, Saudi Arabia. This role is pivotal in overseeing the procurement process, ensuring that all contracts align with our organizational goals while maintaining compliance with industry regulations. As a key player in our market research industry, you will have the opportunity to influence strategic decisions and drive efficiency across various projects.</p><p>In this position, you will not only manage supplier relationships but also foster a culture of collaboration within the team. We believe in continuous learning and development, providing our employees with ample opportunities to enhance their skills through training programs and workshops. Your role will be integral in shaping procurement strategies that support our company’s growth, allowing you to make a significant impact on our operational success and contribute to your professional advancement.</p><p>As you navigate through the complexities of contracts and procurement, you will be supported by a dedicated team that values innovation and teamwork. We encourage our employees to take ownership of their roles and pursue career progression within the organization. By joining us, you will be part of a forward-thinking company that prioritizes employee development and values the contributions of every team member.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement procurement strategies that align with the company's objectives, ensuring cost-effectiveness while maintaining quality standards in all purchases.</li><li>Negotiate contracts with suppliers to secure favorable terms and conditions, utilizing strong communication skills to foster long-term relationships.</li><li>Conduct market research to identify potential suppliers, analyzing their capabilities and reliability to ensure the best fit for our procurement needs.</li><li>Monitor supplier performance through regular assessments and feedback, ensuring compliance with contractual obligations and quality expectations.</li><li>Collaborate with cross-functional teams to forecast procurement needs, ensuring timely availability of materials and services required for various projects.</li><li>Prepare and maintain accurate documentation for all procurement activities, ensuring transparency and accountability in the procurement process.</li><li>Lead training sessions for team members on procurement best practices and contract management, fostering a culture of continuous improvement.</li><li>Analyze procurement data to identify trends and opportunities for cost savings, presenting findings to senior management for strategic decision-making.</li><li>Stay updated on industry regulations and market trends to ensure compliance and competitiveness in procurement practices.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong negotiation skills to secure favorable terms with suppliers and partners.</li><li>Proficiency in contract management software and procurement tools to streamline processes.</li><li>Excellent analytical skills to assess supplier performance and procurement data.</li><li>Effective communication skills for collaboration with internal teams and external suppliers.</li><li>Knowledge of market research methodologies to inform procurement strategies.</li><li>Project management skills to oversee multiple procurement initiatives concurrently.</li><li>Understanding of compliance regulations and best practices in procurement management.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p>Job Title: QC Supervisor Painting &amp; Coating</p><p>Department: QA/QC</p><p>Reports To: Project QA Manager / Project QC Manager</p><p>Experience: 5 10 Years</p><p>Industry: Oil &amp; Gas / EPC / Petrochemical / Pipeline / Infrastructure</p><p>Location: Middle East (Preferred)</p><p>Job Summary</p><p>We are seeking an experienced QC Supervisor Painting &amp; Coating to oversee and ensure the quality of all coating and painting activities for structural steel, mechanical equipment, piping systems, underground pipelines, and civil foundations. The ideal candidate will ensure compliance with project specifications, international standards, client requirements, and company QA/QC procedures while leading coating inspection teams and coordinating with construction personnel.</p><p>Key Responsibilities</p><ul><li>Supervise all painting and coating inspection activities during project execution.</li><li>Coordinate with construction teams to ensure coating and painting work is carried out as per approved procedures and project specifications.</li><li>Conduct qualification tests for blasters and painters and issue job clearance approvals.</li><li>Review paint technical data sheets (TDS), method statements, inspection and test plans (ITPs), and applicable standards.</li><li>Monitor surface preparation, sandblasting, painting, wrapping, and coating application activities.</li><li>Ensure environmental conditions (temperature, humidity, dew point) are suitable before and during coating application.</li><li>Verify the proper mixing, application, and curing of coating materials.</li><li>Ensure all inspection and testing instruments are calibrated and used correctly.</li><li>Supervise QC Inspectors and ensure inspections are performed in accordance with project quality requirements.</li><li>Perform and witness coating inspections, including Dry Film Thickness (DFT), Wet Film Thickness (WFT), surface profile, adhesion, and holiday testing.</li><li>Coordinate with paint manufacturers to resolve coating-related technical issues.</li><li>Investigate non-conformities, identify root causes, implement corrective actions, and prevent recurrence.</li><li>Conduct training sessions for blasters, painters, and coating inspectors on quality and safety procedures.</li><li>Ensure compliance with HSE regulations, project specifications, and international standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Mechanical Engineering or a related discipline.</li><li>Valid NACE Level II Certification (Mandatory).</li><li>CBT CSWIP BGAS Grade 3.2 Certification (Preferred/Mandatory as per project requirement).</li><li>ISO 9001 Quality Management System Training.</li><li>Minimum 5 10 years of experience in painting and coating inspection.</li><li>Hands-on experience in Oil &amp; Gas, Petrochemical, Refinery, Pipeline, or EPC projects .</li><li>Middle East/GCC project experience is highly preferred.</li><li>Strong knowledge of international coating standards (NACE, SSPC, ISO).</li><li>Experience with sandblasting, protective coatings, wrapping systems, and pipeline coating inspection.</li><li>Knowledge of DFT, WFT, surface profile measurement, adhesion testing, holiday testing, and climatic condition monitoring.</li><li>Familiarity with QA/QC documentation, ITPs, method statements, NCRs, and corrective action reports.</li><li>Ability to interpret technical drawings and project specifications.</li><li>Proficiency in MS Word, MS Excel, MS Outlook , and AutoCAD .</li><li>Strong leadership and supervisory abilities.</li><li>Excellent communication and coordination skills.</li><li>Problem-solving and decision-making capabilities.</li><li>Ability to work independently and under pressure.</li><li>Strong commitment to quality, safety, and project compliance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>An experienced QA/QC Engineer to join our team. The QA/QC Engineer will be responsible for ensuring that all project activities and deliverables meet quality standards, regulatory compliance, and client expectations. Should be strong technical expertise in quality assurance and quality control processes, with a keen eye for detail and a commitment to delivering high-quality and compliant project outcomes.</p><br><p><strong>Responsibilities:</strong></p><ol type="1"><li><p>Develop and implement quality control And Assurance processes and procedures to ensure that all project activities and deliverables meet established quality standards as per the corporate and client requirements.</p></li><li><p>Conduct regular inspections and audits of project sites, materials, and processes to identify any quality issues, deviations, or non-conformities, and provide recommendations for corrective actions.</p></li><li><p>Collaborate with project managers, engineers, and construction teams to establish quality assurance benchmarks and performance indicators for ongoing project monitoring and evaluation.</p></li><li><p>Review and approve project documentation internal and external, including quality control plans, test reports, and compliance certificates, to ensure that all project activities adhere to industry standards and regulatory requirements.</p></li><li><p>Conduct quality training and workshops for project teams and subcontractors to promote a culture of quality awareness and best practices in quality assurance and control.</p></li><li><p>Participate in the development and implementation of quality assurance strategies, including the selection of appropriate testing methods, tools, and equipment to ensure accurate and reliable quality assessments.</p></li><li><p>Monitor and analyze quality performance metrics, including defect rates, rework percentages, and customer satisfaction scores, and provide recommendations for process improvements and quality enhancements.</p></li><li><p>Prepare comprehensive reports, documentation, and quality assurance analyses, and provide recommendations for continuous improvement and best practices in quality management.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in civil, electrical, or mechanical engineering, urban planning, or in a field closely related to the nature of work. A Master's degree or relevant professional certification is preferred.</p><ol start="2" type="1"><li><p>Proven work experience of at least 8 years in quality assurance and quality control, demonstrating a strong track record of successful project management and quality oversight.</p></li><li><p>In-depth knowledge of quality assurance and quality control principles, methodologies, and regulatory requirements applicable to the [specific industry] sector.</p></li><li><p>Familiarity with quality management systems, ISO standards, and industry-specific quality certifications.</p></li><li><p>Strong analytical and problem-solving skills, with the ability to interpret complex quality data and provide effective solutions for quality enhancements.</p></li><li><p>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, clients, and stakeholders.</p></li><li><p>Experience in the field of quality assurance and control in projects of bridges, roads, civil works and heavy civil infrastructure works.</p></li><li><p>A candidate who is fluent in both Arabic and English languages is preferred.</p></li></ol><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead PepsiCo Beverages Modern Trade business in Saudi Arabia, overlooking commercial strategy, customer partnerships, revenue growth, market share, profitability, and execution across the Kingdom s largest retail customers</p><p>Responsibilities</p><ul><li>Lead the annual operating plan (AOP) and Joint Business Planning (JBP) agenda, aligning PepsiCo, bottlers, and retail partners on long-term growth strategies and investment priorities.</li><li>Develop commercial strategies covering pricing, promotions, assortment, distribution, visibility, category growth, and execution excellence.</li><li>Overlook the Modern Trade P&amp;L, driving sustainable volume, revenue, profitability, and market share growth across all Modern Trade customers.</li><li>Influence strategic customer negotiations, including Customer Development Agreements (CDAs), investment optimization, annual commercial terms, and business reviews to maximize ROI.</li><li>Strengthen strategic partnerships with Saudi Arabia s leading retailers through executive engagement, Top-to-Top meetings, and collaborative business planning.</li><li>Drive commercial execution excellence through Perfect Store implementation, Category Management, in-store activation, retail media, and data-driven execution standards.</li><li>Lead cross-functional teams across Sales, Commercial Development, Revenue Management, Marketing, Finance, and Bottling partners to deliver integrated commercial plans.</li><li>Utilize shopper insights, EPOS, NielsenIQ, and retail analytics to identify growth opportunities, optimize promotional effectiveness, and improve investment productivity.</li><li>Accelerate digital commerce by developing strategies for retailers eCommerce platforms.</li><li>Build organizational capability by strengthening customer scorecards, and execution routines across the Modern Trade channel.</li><li>Represent the Modern Trade business in senior leadership reviews, shaping strategic decisions that support PepsiCo s long-term growth agenda in Saudi Arabia.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Have minimum +10 years experience preferably from top tier consulting or within a top 5 FMCG player, ideally in sales, Channel management, planning, analytics preferably within beverages/ Foods</li><li>University degree</li><li>Fluency in English</li><li>Experience and in-depth understanding of execution development and implementation</li><li>Ability to convert business plans into volume and revenue figures</li><li>Analytically strong with ability to sort through multiple data sources</li><li>Strong persuasion and influencing skills cross-functional and at Senior leadership team level</li><li>Flawless oral and written presentation skills</li><li>Strong leadership and change management skills</li><li>Ability and the desire to redesign processes and systems to create more efficiencies within the team</li><li>Self starter with ability to make decisions and act autonomously</li><li>Understanding of digital technologies, IT literacy</li><li>Knowledgeable of the latest trend in shopper &amp; consumer research</li><li>Cross functional capabilities: Commercial, Business Development, Finance, Insights, Marketing and Innovation etc.</li><li>Skill set: Transformational &amp; Inspirational Leadership</li><li>Strong facilitation and questioning skills, including flexibility in approach to problem solving and ability to push beyond the obvious to spot ideas and find innovative and better solutions</li><li>Ability to build deep trusting, collaborative relationships and create strong interdependencies</li><li>High drive and results oriented spirit</li><li>Experimental set of mind, pragmatic creativity , desire to test &amp; learn in-store interventions'</li></ul><p></p></section>