وظائف مطاعم - مكة السعودية

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li> <li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience</li> <li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance</li> <li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales</li> <li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<b>Join IHG Hotels &amp; Resorts as a Restaurant Manager!</b><br><br>As a Restaurant Manager, you will oversee daily operations, manage financial returns, and strive to deliver exceptional guest experiences. Your day-to-day responsibilities will include:<br><ul><li><b>Financial Management:</b> Conduct market and competitor analysis, manage P&amp;L, and develop promotional calendars for F&amp;B products.</li><li><b>Team Leadership:</b> Train restaurant employees, lead performance reviews, and foster employee engagement.</li><li><b>Guest Experience:</b> Ensure quality service, manage guest relationships, and address complaints to enhance satisfaction.</li><li><b>Operational Standards:</b> Implement safety protocols and maintain cleanliness while identifying revenue opportunities.</li></ul><br><b>Qualifications:</b><br>We seek candidates who are Arabic speakers, have completed a degree or certification in the Hospitality Industry, and possess at least 3 years of experience as an Assistant Restaurant Manager. Fluent English and computer knowledge (MS Office) are required.<br><br><b>What We Offer:</b><br>We are committed to the wellbeing of our employees and offer competitive salaries along with various benefits to ensure a balanced work-life experience. Join our inclusive team and make a difference with us today.

<b>Join Rosewood Red Sea as a Restaurant Manager</b><br><br>We are seeking a dynamic and polished Restaurant Manager for our contemporary Asian, Japanese-inspired restaurant. This role is vital in delivering high-energy dining experiences that focus on precision, ambiance, and exceptional hospitality. If you have experience in premium beverage culture and lifestyle resort service, this position is tailored for you.<br><br><b>Key Responsibilities:</b><br><ul><li>Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.</li><li>Maintain a strong presence during service to enhance guest engagement and manage seating flow.</li><li>Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.</li><li>Collaborate closely with Culinary and Beverage teams on presentation and service continuity.</li><li>Manage reservations, guest preferences, and special requests effectively.</li><li>Conduct pre-service briefings to ensure operational readiness.</li><li>Handle guest feedback with professionalism and discretion to enhance customer satisfaction.</li><li>Drive upselling and awareness of revenue while ensuring guest comfort.</li><li>Train associates on service standards and menu knowledge to uphold high quality.</li><li>Maintain cleanliness and presentation standards consistently.</li></ul><br><b>Qualifications &amp; Experience:</b><br><ul><li>3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.</li><li>Prior experience in contemporary Asian or Japanese cuisine is highly preferred.</li><li>Strong knowledge of sharing-style service and premium dining concepts.</li><li>Familiarity with Asian cocktails and food pairings is an advantage.</li><li>Able to manage high-energy operations while ensuring operational discipline and refinement.</li><li>Exceptional leadership and coaching abilities with a focus on guest engagement.</li><li>Commercially aware with an understanding of revenue management and cost control.</li><li>Experience with pre-opening or destination resorts is highly regarded.</li></ul>

<b>Join the FAENA Movement as a Restaurant Manager!</b><br>At Faena The Red Sea, we are on a journey to fuse art, culture, and community, celebrating authentic hospitality through our exceptional service. As we expand into the Kingdom of Saudi Arabia, we invite you to be part of an extraordinary experience.<br><br><b>Role Overview:</b><br>The Restaurant Manager will lead the service operations during assigned shifts, ensuring that the energy and flow of the restaurant reflect our unique cultural ethos. You will oversee daily service, supervise front-of-house staff, and ensure seamless guest experiences.<br><br><b>Key Responsibilities:</b><ul><li>Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.</li><li>Monitor table status and service timing in coordination with kitchen and bar teams.</li><li>Conduct pre-shift meetings to align the team on updates and service priorities.</li><li>Greet guests warmly and ensure satisfaction during their experience.</li><li>Manage guest complaints with discretion and empathy.</li><li>Supervise staff during service to maintain high quality standards.</li><li>Identify training needs and support team development initiatives.</li></ul><br><b>Qualifications:</b><ul><li>3+ years experience in a luxury hotel or upscale dining environment.</li><li>Forbes 5 Star hotel experience is a significant advantage.</li><li>Strong understanding of restaurant operations and service standards.</li><li>Exceptional guest interaction and service recovery skills.</li></ul>

<b>Join Raffles Makkah Palace as a Restaurant Manager!</b><br>At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba. <br><br>As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.<br><br><b>Key Responsibilities:</b><ul><li>Deliver professional, friendly, and engaging service.</li><li>Lead the restaurant team and ensure service standards.</li><li>Manage guest concerns promptly and professionally.</li><li>Assist in recruitment, training, and development.</li><li>Balance operational needs with colleague requirements.</li><li>Conduct departmental meetings regularly.</li><li>Enhance revenues through effective strategies and promotions.</li><li>Maintain complete knowledge of all menus and operations.</li><li>Manage budgets, costs, and profitability targets.</li><li>Ensure compliance with hygiene and service standards.</li><li>Promote guest satisfaction and service improvements.</li><li>Perform other duties as required.</li></ul><br><b>Qualifications:</b><ul><li>Minimum 4 years of experience in F&amp;B management in a luxury hotel.</li><li>Strong interpersonal, leadership, and problem-solving skills.</li><li>Excellent organization and planning abilities.</li><li>Goal-oriented with a focus on results.</li><li>International experience is an asset.</li><li>Energetic, enthusiastic and a charismatic team player.</li></ul><br>We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!

<b>Exceptional Hospitality Starts with You</b><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><b>Responsibilities</b><br>Here's what you'll do during a typical day:<br><ul><li><b>Lead daily operations:</b> Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li><li><b>Deliver exceptional guest experiences:</b> Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.</li><li><b>Inspire and develop the team:</b> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li><li><b>Drive revenue growth:</b> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.</li><li><b>Recruit and onboard talent:</b> Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.</li><li><b>Uphold regulatory standards:</b> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li></ul><br><b>Qualifications</b><br>What It Takes to Make the Stay:<br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:<ul><li>A passion for spreading the light and warmth of Hospitality.</li><li>Acting with Integrity and always doing the right thing.</li><li>Inspiring others through Leadership.</li><li>A belief that Teamwork drives the best outcomes.</li><li>A sense of Ownership and accountability.</li><li>And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li></ul><br><b>About Us</b><br>Join an Award-Winning Workplace Culture<br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

<h4>المهام والوصف الوظيفي</h4>- مطلوب مشرف طاقم خدمة (كابتن ويتر) للعمل لدى مطعم شامي بمدينة جدة<p>مجال العمل: أخرى<br>مكان الوظيفة: جدة - منطقة مكة<br>نوع الوظيفة: دوام كامل<br>نطاق الراتب: غير محدد<br>اللغات المطلوبة للوظيفة: الإنجليزية-ممتاز<br>الجنس: رجال<br>هذه الوظيفة متاحة لـ: متاحة للجميع<br>الحد الأدنى لمستوى التعليم: الثانوية العامة أو ما يعادلها</p>

<h4>المهام والوصف الوظيفي</h4>- مطلوب موظف استقبال للعمل لدى مطعم شامي بمدينة جدة <br> الوظيفة للجنسين<br> <br> يرجى إرسال cv على الرقم<br> 0501162893<br> مع مراعاة وقت التواصل<h4>الشروط والمهارات</h4><ul><li>سعودي الجنسية</li></ul><p>مجال العمل: خدمة العملاء - الاستقبال<br>مكان الوظيفة: جدة - منطقة مكة<br>نوع الوظيفة: دوام كامل<br>نطاق الراتب: غير محدد<br>اللغات المطلوبة للوظيفة: الإنجليزية-ممتاز<br>الجنس: رجال<br>هذه الوظيفة متاحة لـ: سعودي فقط<br>الحد الأدنى لمستوى التعليم: الثانوية العامة أو ما يعادلها</p>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الوظيفة</h3> <p style="margin:0 0 12px; ************;">يبحث فندق بارك إن فرع شركة تلال السعودية الاولى العقارية عن <strong style="font-weight:700;">طاهي</strong> للانضمام إلى فريقه في <strong style="font-weight:700;">مكة المكرمة</strong>. هذا الدور بدوام كامل ويتطلب خبرة تتراوح بين <strong style="font-weight:700;">0-1 سنة</strong> في مجال الطهي، ويهدف إلى دعم عمليات المطبخ اليومية لتقديم تجربة طعام مميزة للنزلاء والعملاء.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">ملخص الدور</h3> <p style="margin:0 0 12px; ************;">يتضمن هذا الدور مسؤولية استلام المواد الأولية وتحضيرها وطهيها بكفاءة، بما في ذلك اللحوم والدجاج والأسماك والخضروات، لإعداد مجموعة متنوعة من الأطباق المدرجة في قائمة الطعام. كما يشمل الدور تجهيز الأطعمة بعد نضوجها للتقديم النهائي، ومتابعة إجراءات النظافة والصحة العامة الصارمة في المطبخ وجميع الأدوات المستخدمة لضمان أعلى معايير الجودة والسلامة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">استلام المواد الأولية وتجهيز وتحضير وطهي اللحوم والدجاج والخضروات والأطعمة الأخرى لإعداد الأطباق الواردة في لائحة الطعام.</li> <li style="margin:0 0 6px;">تحضير الشوربات وإعداد السلطات والمقبلات الباردة والساخنة.</li> <li style="margin:0 0 6px;">سلق وطهي الأطعمة الشرقية بأساليبها التقليدية.</li> <li style="margin:0 0 6px;">تجهيز الأكلات بعد نضوجها ووضعها في الأواني المناسبة وتجهيزها للتقديم النهائي.</li> <li style="margin:0 0 6px;">الإشراف على تنظيف أدوات الطبخ والطعام والمحافظة على إجراءات وتعليمات السلامة والصحة العامة في منطقة العمل.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات المطلوبة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة عملية تتراوح بين <strong style="font-weight:700;">0-1 سنة</strong> في مجال الطهي ضمن بيئة فندقية أو مطعم احترافي.</li> <li style="margin:0 0 6px;">فهم جيد لأساسيات الطهي وتقنياته المختلفة.</li> <li style="margin:0 0 6px;">القدرة على العمل بفعالية ضمن فريق المطبخ.</li> <li style="margin:0 0 6px;">الالتزام بمعايير النظافة والسلامة الغذائية الصارمة.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تفاصيل العمل والموقع</h3> <p style="margin:0 0 12px; ************;">يعمل الطاهي ضمن فريق المطبخ في فندق بارك إن بمدينة <strong style="font-weight:700;">مكة المكرمة</strong>. الوظيفة بدوام كامل وتتطلب الالتزام بجدول العمل المحدد لضمان سير العمليات بسلاسة وتقديم خدمة عالية الجودة للنزلاء.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">كيفية التقديم</h3> <p style="margin:0 0 12px; ************;">ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للانضمام إلى فريق عمل فندق بارك إن.</p></div>

<p class="MsoNormal" dir="RTL"><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;">Main Responsibilities:</span></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Manage work schedules and attract, develop, and retain talent.</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Supervise inventory, orders, and supply to reduce shortages and waste.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Handle customer complaints and enhance guest experience.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Manage financial reports, daily deposits, and monitor profitability.</span></p><p class="MsoNormal" dir="RTL"><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;">Skills and Experience:</span></span><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">&nbsp;</span><span style="font-family: Arial, sans-serif;">* 2-4 years of experience in fast-food restaurant management or the food and retail sector (with international companies).</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Strong leadership skills and ability to build and manage teams.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Knowledge of food safety regulations, labor laws, and cash handling procedures.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Proficiency in preparing schedules, managing inventory, and financial reports.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Excellent communication, problem-solving, and customer service skills.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Flexibility to work evenings, weekends, and public holidays.</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Applicant must be a resident of Mecca and have experience in the region.</span></p><p class="MsoNormal" dir="RTL"><span style="font-family: Arial, sans-serif;">* Applicant must be medically fit.</span></p>

<h3 >The Role of Event Sales Coordinator</h3> <p >Eagles Spearing Consulting is seeking an Event Sales Coordinator to join a prominent luxury F&amp;B restaurant brand in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for a professional with a strong sales background, specifically within the hospitality sector.</p> <h3 >Position Summary</h3> <p >The Event Sales Coordinator will be responsible for managing and driving sales for various events, banquets, and gifting services. This role involves active participation in promotional activities and maintaining a high standard of service to enhance the brand's market presence.</p> <h3 >Key Responsibilities</h3> <ul > <li >Managing and securing event bookings.</li> <li >Coordinating and processing gifting bookings.</li> <li >Overseeing and executing banqueting events.</li> <li >Representing the company at exhibitions and promoting the brand with consistent service quality.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Proficiency in Arabic is essential for this role.</li> <li >A background in F&amp;B, luxury hospitality, or hotel sales and events is required.</li> <li >Demonstrated experience in sales planning and forecasting.</li> <li >Possession of a structured sales background.</li> <li >Minimum of 5-10 years of relevant professional experience.</li> </ul> <h3 >Work Environment and Location</h3> <p >This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role operates within the dynamic environment of a luxury F&amp;B restaurant brand, requiring engagement with clients and participation in external promotional activities.</p> <h3 >About the Brand</h3> <p >The Event Sales Coordinator will join a leading international luxury F&amp;B brand. This organization provides opportunities for professional development within the luxury hospitality sector.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Food &amp; Beverage is responsible for leading the overall Food &amp; Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experiences, luxury service standards and sustainable commercial performance across all restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary operations. Working closely with the Executive Chef, Commercial, Finance, Operations and Talent &amp; Culture teams, the Director develops innovative dining concepts, drives operational excellence and delivers outstanding guest experiences while maximizing profitability, productivity and service quality. Acting as both a business leader and brand ambassador, the Director ensures every Food &amp; Beverage experience reflects Sofitel's French Zest, luxury hospitality standards and the cultural significance of Makkah.</p><p>Key Responsibilities, among others;</p><p>Food &amp; Beverage Strategy &amp; Operations:</p><ul><li>Develop and execute the annual Food &amp; Beverage strategy aligned with the hotel's business objectives, brand standards and financial goals.</li><li>Lead all Food &amp; Beverage operations, including restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary services.</li><li>Ensure each outlet operates as an independent and profitable business while maintaining consistent luxury service standards.</li><li>Continuously evaluate and enhance operational efficiency, service delivery and guest satisfaction.</li><li>Ensure operational readiness during peak occupancy periods, Ramadan, Hajj, Umrah and other high-demand religious seasons.</li><li>Foster innovation by introducing new concepts, promotions and dining experiences that strengthen the hotel's market position.</li></ul><p>Guest Experience &amp; Luxury Service:</p><ul><li>Deliver exceptional dining experiences that consistently exceed guest expectations.</li><li>Champion Sofitel's Food &amp; Beverage philosophy, luxury rituals and personalized service culture.</li><li>Monitor guest satisfaction, online reviews and quality indicators, implementing continuous improvement initiatives.</li><li>Personally engage with VIP guests, owners, dignitaries and key stakeholders to strengthen guest relationships.</li><li>Ensure seamless coordination between culinary and service teams to deliver memorable dining experiences.</li></ul><p>Commercial Performance &amp; Revenue Growth:</p><ul><li>Develop commercial initiatives that maximize revenue across all Food &amp; Beverage outlets.</li><li>Collaborate with the Commercial team to drive restaurant promotions, seasonal campaigns, destination dining experiences and strategic partnerships.</li><li>Identify new business opportunities and emerging market trends to enhance revenue generation.</li><li>Optimize outlet profitability through menu engineering, pricing strategies and product innovation.</li></ul><p>Financial Management:</p><ul><li>Prepare and manage the annual departmental budget, forecasts and capital expenditure plans.</li><li>Ensure departmental expenses remain within approved budgets while maintaining luxury service standards.</li><li>Monitor food cost, beverage cost, labor cost and operating expenses through proactive financial controls.</li><li>Drive continuous productivity improvements without compromising guest experience.</li></ul><p>Culinary Excellence &amp; Innovation:</p><ul><li>Partner closely with the Executive Chef to develop innovative culinary offerings aligned with Sofitel's luxury positioning.</li><li>Ensure menus remain relevant, profitable and reflective of evolving guest preferences.</li><li>Support the development of signature dining concepts and seasonal culinary experiences.</li><li>Encourage creativity and continuous innovation across all culinary operations.</li><li>Ensure consistency in food presentation, quality and service delivery.</li></ul><p>Quality Assurance, Hygiene &amp; Compliance:</p><ul><li>Maintain full compliance with Sofitel brand standards, LQA standards and corporate operating procedures.</li><li>Ensure all Food Safety Management Systems comply with local regulations and international best practices.</li><li>Oversee HACCP implementation, sanitation standards and hygiene audits.</li><li>Conduct regular inspections of all Food &amp; Beverage outlets and back-of-house facilities.</li><li>Ensure departmental readiness for internal and external quality audits.</li></ul><p>Procurement &amp; Inventory Management:</p><ul><li>Oversee procurement processes for Food &amp; Beverage products and operating equipment.</li><li>Ensure effective inventory management and stock control across all outlets.</li><li>Minimize waste through efficient purchasing, storage and production planning.</li><li>Monitor supplier performance to ensure consistent quality, pricing and service.</li><li>Support sustainable sourcing initiatives where appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration, Culinary Management, Business Administration or a related field.</li><li>Minimum 10 years' experience in progressive Food &amp; Beverage leadership within luxury hotels</li><li>Proven experience managing complex Food &amp; Beverage operations with multiple outlets and large-scale banqueting.</li><li>Strong financial acumen with expertise in budgeting, forecasting, cost control and revenue optimization.</li><li>Comprehensive knowledge of luxury service standards, culinary trends, food safety and operational excellence.</li><li>Excellent communication, negotiation and stakeholder management skills.</li><li>Experience working within an international luxury hospitality brand.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Food &amp; Beverage is responsible for leading the overall Food &amp; Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experiences, luxury service standards and sustainable commercial performance across all restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary operations. Working closely with the Executive Chef, Commercial, Finance, Operations and Talent &amp; Culture teams, the Director develops innovative dining concepts, drives operational excellence and delivers outstanding guest experiences while maximizing profitability, productivity and service quality. Acting as both a business leader and brand ambassador, the Director ensures every Food &amp; Beverage experience reflects Sofitel's French Zest, luxury hospitality standards and the cultural significance of Makkah.</p><p>Key Responsibilities, among others;</p><p>Food &amp; Beverage Strategy &amp; Operations:</p><ul><li>Develop and execute the annual Food &amp; Beverage strategy aligned with the hotel's business objectives, brand standards and financial goals.</li><li>Lead all Food &amp; Beverage operations, including restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary services.</li><li>Ensure each outlet operates as an independent and profitable business while maintaining consistent luxury service standards.</li><li>Continuously evaluate and enhance operational efficiency, service delivery and guest satisfaction.</li><li>Ensure operational readiness during peak occupancy periods, Ramadan, Hajj, Umrah and other high-demand religious seasons.</li><li>Foster innovation by introducing new concepts, promotions and dining experiences that strengthen the hotel's market position.</li></ul><p>Guest Experience &amp; Luxury Service:</p><ul><li>Deliver exceptional dining experiences that consistently exceed guest expectations.</li><li>Champion Sofitel's Food &amp; Beverage philosophy, luxury rituals and personalized service culture.</li><li>Monitor guest satisfaction, online reviews and quality indicators, implementing continuous improvement initiatives.</li><li>Personally engage with VIP guests, owners, dignitaries and key stakeholders to strengthen guest relationships.</li><li>Ensure seamless coordination between culinary and service teams to deliver memorable dining experiences.</li></ul><p>Commercial Performance &amp; Revenue Growth:</p><ul><li>Develop commercial initiatives that maximize revenue across all Food &amp; Beverage outlets.</li><li>Collaborate with the Commercial team to drive restaurant promotions, seasonal campaigns, destination dining experiences and strategic partnerships.</li><li>Identify new business opportunities and emerging market trends to enhance revenue generation.</li><li>Optimize outlet profitability through menu engineering, pricing strategies and product innovation.</li></ul><p>Financial Management:</p><ul><li>Prepare and manage the annual departmental budget, forecasts and capital expenditure plans.</li><li>Ensure departmental expenses remain within approved budgets while maintaining luxury service standards.</li><li>Monitor food cost, beverage cost, labor cost and operating expenses through proactive financial controls.</li><li>Drive continuous productivity improvements without compromising guest experience.</li></ul><p>Culinary Excellence &amp; Innovation:</p><ul><li>Partner closely with the Executive Chef to develop innovative culinary offerings aligned with Sofitel's luxury positioning.</li><li>Ensure menus remain relevant, profitable and reflective of evolving guest preferences.</li><li>Support the development of signature dining concepts and seasonal culinary experiences.</li><li>Encourage creativity and continuous innovation across all culinary operations.</li><li>Ensure consistency in food presentation, quality and service delivery.</li></ul><p>Quality Assurance, Hygiene &amp; Compliance:</p><ul><li>Maintain full compliance with Sofitel brand standards, LQA standards and corporate operating procedures.</li><li>Ensure all Food Safety Management Systems comply with local regulations and international best practices.</li><li>Oversee HACCP implementation, sanitation standards and hygiene audits.</li><li>Conduct regular inspections of all Food &amp; Beverage outlets and back-of-house facilities.</li><li>Ensure departmental readiness for internal and external quality audits.</li></ul><p>Procurement &amp; Inventory Management:</p><ul><li>Oversee procurement processes for Food &amp; Beverage products and operating equipment.</li><li>Ensure effective inventory management and stock control across all outlets.</li><li>Minimize waste through efficient purchasing, storage and production planning.</li><li>Monitor supplier performance to ensure consistent quality, pricing and service.</li><li>Support sustainable sourcing initiatives where appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration, Culinary Management, Business Administration or a related field.</li><li>Minimum 10 years' experience in progressive Food &amp; Beverage leadership within luxury hotels</li><li>Proven experience managing complex Food &amp; Beverage operations with multiple outlets and large-scale banqueting.</li><li>Strong financial acumen with expertise in budgeting, forecasting, cost control and revenue optimization.</li><li>Comprehensive knowledge of luxury service standards, culinary trends, food safety and operational excellence.</li><li>Excellent communication, negotiation and stakeholder management skills.</li><li>Experience working within an international luxury hospitality brand.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Al Mataem International and the Role</h3> <p style="margin:0 0 12px; ************;">Al Mataem International, a growing multi-brand restaurant group operating under Zad Holding, is seeking a <strong style="font-weight:700;">Training Manager</strong> to join its team. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and is crucial for maintaining high operational standards across the company's expanding restaurant portfolio.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Impact</h3> <p style="margin:0 0 12px; ************;">The Training Manager will be responsible for establishing and leading the training framework that supports new hires and ensures the successful launch of new branches. This role directly contributes to the guest experience by developing confident, standard-ready teams and is integral to the group's ongoing expansion across the Kingdom of Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Design and implement comprehensive onboarding and role-based training programs for both front-of-house and back-of-house teams.</li> <li style="margin:0 0 6px;">Develop and maintain Standard Operating Procedure (SOP)-based training materials and certification processes.</li> <li style="margin:0 0 6px;">Manage and execute all training activities for new branch openings, ensuring full staffing and operational readiness.</li> <li style="margin:0 0 6px;">Analyze insights from mystery shopper reports and customer complaints to create targeted, practical training interventions.</li> <li style="margin:0 0 6px;">Track and report on training completion rates, certification status, and the overall impact of training initiatives to the Head of Restaurants.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A proven record of 5-10 years in developing training programs and supporting new branch openings, preferably within the restaurant or hospitality sector.</li> <li style="margin:0 0 6px;">Demonstrated strong facilitation and coaching skills.</li> <li style="margin:0 0 6px;">Ability to be based in, or relocate to, Jeddah, Makkah, Saudi Arabia.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location and Travel</h3> <p style="margin:0 0 12px; ************;">The primary work location for this role is Jeddah, Makkah, Saudi Arabia. The position requires regular travel to Riyadh to support training initiatives and new restaurant openings.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Candidates who meet the above requirements are invited to apply for this full-time position with Al Mataem International.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Zad Holding and Al Mataem International</h3> <p style="margin:0 0 12px; ************;">Zad Holding is seeking a <strong style="font-weight:700;">Guest Experience Specialist</strong> to join Al Mataem International, a growing multi-brand restaurant group expanding across Saudi Arabia. This full-time position is based in Makkah, with operations spanning Jeddah, Makkah, and Riyadh.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The Guest Experience Specialist is responsible for managing and enhancing the guest journey across all restaurant brands. This role focuses on maintaining high service standards, addressing guest feedback effectively, and translating insights into operational improvements to protect brand ratings and ensure guest satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Own the end-to-end guest journey and service standards across all branches.</li> <li style="margin:0 0 6px;">Manage guest reviews and complaints across platforms such as Google, delivery applications, and social media, ensuring timely resolution.</li> <li style="margin:0 0 6px;">Implement and oversee the mystery shopper and experience audit programs, driving necessary improvements based on findings.</li> <li style="margin:0 0 6px;">Convert guest feedback into actionable insights for the Operations, Brand, and Training departments.</li> <li style="margin:0 0 6px;">Develop and maintain the guest Customer Relationship Management (CRM) system, capturing preferences, special occasions, and visit history.</li> <li style="margin:0 0 6px;">Collaborate with the Marketing team to run loyalty programs and targeted campaigns aimed at increasing guest retention and repeat visits.</li> <li style="margin:0 0 6px;">Report on rating trends, resolution rates, and audit scores to the Head of Restaurants.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience in a relevant field.</li> <li style="margin:0 0 6px;">Demonstrated ability to improve review ratings and resolve guest complaints effectively.</li> <li style="margin:0 0 6px;">Familiarity with review platforms, delivery applications, and CRM tools.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desired Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A natural instinct for hospitality and guest service.</li> <li style="margin:0 0 6px;">Ability to remain calm and effective under pressure.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Saudization</h3> <p style="margin:0 0 12px; ************;">This role is part of our commitment to Saudization. We encourage Saudi national talent to apply, offering an opportunity to contribute to shaping the guest experience within a growing restaurant group, with significant ownership and potential for career development.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy &amp; Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food &amp; Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food &amp; Beverage teams.</p><p>Food Quality, Hygiene &amp; Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance &amp; Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership &amp; Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability &amp; Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>

<p>We are seeking a professional, service-oriented, and proactive Guest One Touch Service Agent to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food &amp; Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</p><p>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</p><p>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</p><p>Strong customer service orientation with a passion for delivering exceptional guest experiences.</p><p>Excellent telephone etiquette and interpersonal skills.</p><p>Ability to multitask and prioritize requests in a fast-paced environment.</p><p>Strong problem-solving and conflict-resolution abilities.</p><p>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</p><p>Ability to work flexible shifts, including evenings, weekends, and public holidays.</p><p>Professional appearance and positive attitude with strong attention to detail.</p><p>Ability to work effectively both independently and as part of a team.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant room service manager, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>As an assistant room service manager, you will oversee all food and beverage operations including restaurants, bars, cafe, room service, conference and banqueting, and kitchens to ensure quality and service by performing the following tasks to the highest standards:</p> <ul> <li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li> <li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li> <li>Ensure team members maximize all sales opportunities</li> <li>Ensure team members consistently maintain brand standards and high levels of customer service</li> <li>Handle all customer inquiries in an appropriate and professional manner</li> <li>Accurately manage all transactions during service</li> <li>Manage team member schedules, stock, and wastage levels</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<b>Join the Team at Kempinski Hotels as a Restaurant Host!</b><br>We are looking for a dedicated Restaurant Host to provide exceptional services to our esteemed guests. At Kempinski, we pride ourselves on delivering unparalleled hospitality and creating memorable experiences that resonate with our heritage of luxury.<br><br><b>Key Responsibilities:</b><ul><li>Assist the Assistant Restaurant Manager/Restaurant Manager in daily operations.</li><li>Ensure punctuality by arriving clean and dressed in the designated uniform, following grooming standards.</li><li>Deliver courteous, professional, and efficient service at all times.</li><li>Acquaint yourself with all food and beverage offerings and be capable of upselling items to enhance guest satisfaction and increase sales.</li><li>Maintain a clean and organized work environment, adhering to hygiene and safety protocols.</li><li>Handle guest inquiries and complaints effectively, ensuring swift resolutions are communicated to supervisors.</li><li>Participate actively in staff meetings and training sessions.</li><li>Contribute to inventory management and support the overall team dynamics.</li></ul><br>This role is essential to maintaining the outstanding level of service that Kempinski guests expect. Join us and showcase your skills in a luxurious setting.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a stewarding supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here’s what you’ll do during a typical day:</h4> <ul> <li><strong>Supervise daily back-of-house operations:</strong> Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations</li> <li><strong>Maintain cleanliness and organization:</strong> Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards</li> <li><strong>Support inventory and equipment needs:</strong> Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions</li> <li><strong>Support team performance and development:</strong> Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements</li> <li><strong>Monitor and report on performance metrics:</strong> Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements</li> <li><strong>Collaborate across teams:</strong> Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>Core values</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Minimum qualifications</h4> <ul> <li>Middle school diploma equivalent or above</li> <li>At least 3 years of working experience in a 5-star category hotel</li> <li>Minimum of 2 years as a stewarding team leader in an international brand hotel</li> <li>Knowledgeable in HACCP</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>