وظائف فنادق في السعودية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet the Resort’s cleanliness and quality standards. The role includes supervising housekeeping staff, conducting inspections, assigning daily tasks, handling guest requests, reporting maintenance issues, monitoring housekeeping supplies, and ensuring compliance with health, safety, and hotel brand standards. The HK Supervisor also supports staff training, performance monitoring, and efficient departmental operations to deliver an excellent guest experience</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a&nbsp;<strong>Front Office agent,</strong>&nbsp;you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly&nbsp;welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately&nbsp;recorded&nbsp;and profiles are updated.&nbsp;</p><br></li><li><p>Escort guests to their&nbsp;rooms,&nbsp;when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.&nbsp;</p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features.&nbsp;</p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.&nbsp;</p><br></li><li><p>Recognize repeat and VIP guests,&nbsp;anticipate&nbsp;their needs, and tailor the interaction accordingly.&nbsp;</p><br></li><li><p>Provide&nbsp;accurate&nbsp;information about the hotel’s facilities, outlets, and local area&nbsp;happenings.&nbsp;</p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the&nbsp;appropriate systems.&nbsp;</p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.&nbsp;</p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.&nbsp;</p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.&nbsp;</p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.&nbsp;</p><br></li><li><p>Operate the Property Management System confidently&nbsp;for all Front Office functions.&nbsp;</p><br></li><li><p>Manage the Reception email inbox professionally&nbsp;and timely.&nbsp;</p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.&nbsp;</p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.&nbsp;</p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation.&nbsp;</p><br></li><li><p>Identify&nbsp;upselling opportunities across rooms, suites, F&amp;B outlets, and spa&nbsp;supporting revenue targets.&nbsp;</p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.&nbsp;</p><br></li><li><p>Uphold the privacy and confidentiality of all guest information.&nbsp;</p><br></li><li><p>Comply with&nbsp;the hotel’s credit policy and all SOPs related to cashiering and guest services.&nbsp;</p><br></li><li><p>Adhere to all Health, Safety &amp; Hygiene procedures,&nbsp;and be&nbsp;familiar with fire and emergency protocols.&nbsp;</p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests&nbsp;</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a telephone operator, you’re not just supporting guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>As a telephone operator, you will accept, deliver, and respond to guest and management messages, enquiries, and emergencies using your knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A telephone operator contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Achieve positive outcomes from guest queries in a timely and efficient manner</li> <li>Accept and deliver all messages correctly and promptly for both guests and management</li> <li>Ensure all wake-up calls take place at the correct time</li> <li>Demonstrate knowledge of all hotel facilities and services and use up-selling techniques to promote these offerings when appropriate</li> <li>Handle emergency calls immediately and relay comprehensive and accurate information, as required</li> <li>Demonstrate a high level of customer service at all times</li> <li>Comply with hotel security, fire regulations, and all health and safety legislation</li> <li>Attend appropriate training courses, when required</li> <li>Demonstrate a knowledge of all hotel services, local attractions, and landmarks in the hotel vicinity</li> <li>Follow company brand standards</li> <li>Assist other departments, as necessary</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality</li> <li>Acting with integrity and always doing the right thing</li> <li>Inspiring others through leadership</li> <li>A belief that teamwork drives the best outcomes</li> <li>A sense of ownership and accountability</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP)</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br> <br> <p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li> <li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li> <li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li> <li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li> <li><span><span>Accurately records all requests for wake‐up calls and ensures they are&nbsp;handled correctly.</span></span></li> <li><span><span>Answer all incoming calls.</span></span></li> <li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service&nbsp;/ facility defect has been rectified to satisfaction.</span></span></li> <li><span><span>Makes operator assisted calls</span></span></li> <li><span><span>Records guest’s messages</span></span></li> <li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>At least 1 year working experience.</span></span></li> <li><span><span>Ability to work flexible hours and shifts.</span></span></li> <li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li> <li><span><span>Responsible and able to take initiative.</span></span></li> <li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br> <br> <p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li> <li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li> <li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li> <li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li> <li><span><span>Accurately records all requests for wake‐up calls and ensures they are&nbsp;handled correctly.</span></span></li> <li><span><span>Answer all incoming calls.</span></span></li> <li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service&nbsp;/ facility defect has been rectified to satisfaction.</span></span></li> <li><span><span>Makes operator assisted calls</span></span></li> <li><span><span>Records guest’s messages</span></span></li> <li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>At least 1 year working experience.</span></span></li> <li><span><span>Ability to work flexible hours and shifts.</span></span></li> <li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li> <li><span><span>Responsible and able to take initiative.</span></span></li> <li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br> <br> <p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li> <li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li> <li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li> <li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li> <li><span><span>Accurately records all requests for wake‐up calls and ensures they are&nbsp;handled correctly.</span></span></li> <li><span><span>Answer all incoming calls.</span></span></li> <li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service&nbsp;/ facility defect has been rectified to satisfaction.</span></span></li> <li><span><span>Makes operator assisted calls</span></span></li> <li><span><span>Records guest’s messages</span></span></li> <li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>At least 1 year working experience.</span></span></li> <li><span><span>Ability to work flexible hours and shifts.</span></span></li> <li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li> <li><span><span>Responsible and able to take initiative.</span></span></li> <li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Sous Chef - Garde Manger is responsible to maintain a high standard of all Commissary/Cold/Butcher preparation, service and hygiene in his Production Kitchen, according to the standards required by the management. Commissary Chef is fully responsible for all the Cold production of his area of competency.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As Sous Chef, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <p>• &nbsp; &nbsp;Responsible for operations during all meal periods</p><br><br> <p>• &nbsp; &nbsp;Obtains colleague and guest feedback by maintaining active presence in outlets during operating hours</p><br><br> <p>• &nbsp; &nbsp;Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</p><br><br> <p>• &nbsp; &nbsp;Reduces waste supplies and materials by re-using or selling</p><br><br> <p>• &nbsp; &nbsp;Attends scheduled trainings.</p><br><br> <p>• &nbsp; &nbsp;Conducts/Attends briefings</p><br><br> <p>• &nbsp; &nbsp;Coordinates with outlet managers for daily events.</p><br><br> <p>• &nbsp; &nbsp;Communicates to each staff on a regular basis through one-on-one counseling.</p><br><br> <br> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:&nbsp;</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li>Brings a minimum of 6 years’ experience in international luxury hospitality.</li> <li>Is a natural mentor and team builder.</li> <li>Possesses creativity, cultural sensitivity, and a genuine passion for guest engagement.</li> <li>Communicates fluently in English (additional languages are an advantage).&nbsp;</li> </ul> <br> <p><span><span><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br> <br> <p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li> <li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li> <li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li> <li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li> <li><span><span>Accurately records all requests for wake‐up calls and ensures they are&nbsp;handled correctly.</span></span></li> <li><span><span>Answer all incoming calls.</span></span></li> <li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service&nbsp;/ facility defect has been rectified to satisfaction.</span></span></li> <li><span><span>Makes operator assisted calls</span></span></li> <li><span><span>Records guest’s messages</span></span></li> <li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>At least 1 year working experience.</span></span></li> <li><span><span>Ability to work flexible hours and shifts.</span></span></li> <li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li> <li><span><span>Responsible and able to take initiative.</span></span></li> <li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Housekeeping Supervisor, we rely on you to,</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Records and notes down items that require repair and follow-up.</span></span></span></span></span></li> <li><span><span><span><span><span>Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.</span></span></span></span></span></li> <li><span><span><span><span><span>Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.</span></span></span></span></span></li> <li><span><span><span><span><span>Follows up and re-checks areas which are not attended to within acceptable timeframe.</span></span></span></span></span></li> <li><span><span><span><span><span>Make sure all equipment and area are cleaned.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure compliance to grooming standards as documented in Employee Handbook.</span></span></span></span></span></li> <li><span><span><span><span><span>May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.</span></span></span></span></span></li> <li><span><span><span><span><span>Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Has previous experience as housekeeping supervisor in a five-star hotel </span></span></span></span></span></li> <li><span><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Skills</span></span></span></span></span></li> <li><span><span><span><span><span>Effective Training skills</span></span></span></span></span></li> <li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br> <br> <p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li> <li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li> <li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li> <li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li> <li><span><span>Accurately records all requests for wake‐up calls and ensures they are&nbsp;handled correctly.</span></span></li> <li><span><span>Answer all incoming calls.</span></span></li> <li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service&nbsp;/ facility defect has been rectified to satisfaction.</span></span></li> <li><span><span>Makes operator assisted calls</span></span></li> <li><span><span>Records guest’s messages</span></span></li> <li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span>At least 1 year working experience.</span></span></li> <li><span><span>Ability to work flexible hours and shifts.</span></span></li> <li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li> <li><span><span>Responsible and able to take initiative.</span></span></li> <li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Director of Business Development</strong></p><br><p>4* Hotel | Madinah, Kingdom of Saudi Arabia</p><br><p>An exceptional opportunity has arisen for an experienced Director of Business Development to lead the commercial strategy of a leading hotel in the heart of Madinah.</p><br><p>Reporting directly to the General Manager, this is a high-impact leadership role responsible for driving revenue growth, developing strategic partnerships and leading the property's sales function within one of the world's most unique hospitality markets. Success in this role requires deep expertise in religious tourism, government business and group sales, together with the commercial acumen to maximise profitability and long-term market share.</p><br><p><strong>The Role</strong></p><br><p>You will lead the hotel's commercial agenda, overseeing business development, sales strategy and key account management while building strong relationships across the Umrah and Hajj travel ecosystem. Working closely with Revenue Management and the wider leadership team, you will identify new opportunities, optimise business mix and deliver sustainable commercial growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul> <li>Develop and execute the property's business development strategy to maximise revenue and market share.</li><li>Lead, mentor and inspire the sales team, driving performance through clear objectives and accountability.</li><li>Build and strengthen relationships with leading Umrah and Hajj operators, DMCs, travel agencies and government entities.</li><li>Secure high-value group, series and institutional business while protecting profitability.</li><li>Partner with Revenue Management to optimise pricing, forecasting and business mix.</li><li>Identify new source markets and strategic partnerships to diversify revenue streams.</li><li>Monitor market trends, competitor activity and demand patterns to drive proactive commercial decisions.</li><li>Ensure effective use of CRM systems, commercial reporting and pipeline management.</li></ul> <p><strong>About You</strong></p><br><ul> <li>Significant senior business development or commercial leadership experience within hospitality</li><li>Strong understanding of the Umrah and Hajj travel market and its commercial dynamics.</li><li>Established relationships with pilgrimage operators, travel agencies, DMCs and government stakeholders.</li><li>Proven success managing high-volume group and series business.</li><li>Commercially astute with a strong understanding of revenue management, distribution and profitability.</li><li>An inspiring leader with excellent stakeholder management and negotiation skills.</li></ul> <p><strong>Salary package:</strong></p><br><p>AED30-38k pm plus family status &amp; benefits including schooling assistance for 2 kids</p><br><p>Get in touch: michelle@corecruitment.com</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br><b>Localization: </b>In support of Saudization initiatives and our commitment to developing local talent, this position is open exclusively to Saudi nationals.<b>About the Role</b><p>As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations. Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.</p><br><br><br><b>What You Will Do</b><ul><li>Coordinate and communicate effectively between the housekeeping team and other departments.</li><li>Manage and respond to housekeeping service requests promptly and accurately.</li><li>Maintain records, including room status updates, maintenance requests, and guest preferences.</li><li>Assign tasks to housekeeping staff based on guest and operational priorities.</li><li>Interact with guests over the phone in a polite and courteous manner as per company policy.</li><li>Monitor inventory of housekeeping supplies and request replenishments as needed.</li><li>Provide accurate and timely updates on room readiness for the front desk team.</li><li>Assist in maintaining the cleanliness and organization of the housekeeping desk area.</li><li>Show flexibility to support the department when needed based on operational requirements.</li></ul><br><b>What You Bring</b><ul><li>Previous experience in housekeeping or a similar role is preferred.</li><li>Strong organizational and communication skills.</li><li>Proficiency in basic computer applications, including MS Office.</li><li>Fluency in English; proficiency in Arabic is an advantage.</li><li>A proactive and detail-oriented approach to tasks.</li><li>Ability to multitask and remain calm under pressure.</li></ul><br><b>What We Offer</b><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation allowances.</li><li>21 days of vacation plus public holidays.</li><li>Paid home leave tickets.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li></ul><br><b>Schedule &amp; Hours</b><p>This is a full-time role with flexible working hours, including early mornings, evenings, weekends, and holidays, depending on guest needs.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Food &amp; Beverage Supervisor</strong></p><br><p>What’s on the menu for your next career move? As our new <strong>Food &amp; Beverage Supervisor</strong>, you’ll help ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.</p><br><br><p><strong>A little taste of your day-to-day</strong></p><br><p>Every day is different, but you’ll mostly be:<br>● Supervising and supporting a team of food and beverage colleagues, ensuring smooth daily operations<br>● Assisting in delivering exceptional guest and corporate experiences by maintaining high service standards<br>● Monitoring food and beverage quality and service standards in line with company policies and responsible business practices<br>● Supporting stock control, cost management, and basic reporting to help meet financial targets<br>● Overseeing daily operations across outlets, restaurants, and banquet functions, while coordinating with supervisors and team members</p><br><p><strong>What we need from you</strong></p><br><p>● Diploma or Bachelor’s degree / equivalent in Hotel Management, hospitality, or related field<br>● 2–4 years’ related experience, preferably in a supervisory role<br>● Must speak local language<br>● Must obtain certifications or permits as required by local governmental agencies</p><br><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Housekeeping Supervisor, we rely on you to,</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Records and notes down items that require repair and follow-up.</span></span></span></span></span></li> <li><span><span><span><span><span>Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.</span></span></span></span></span></li> <li><span><span><span><span><span>Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.</span></span></span></span></span></li> <li><span><span><span><span><span>Follows up and re-checks areas which are not attended to within acceptable timeframe.</span></span></span></span></span></li> <li><span><span><span><span><span>Make sure all equipment and area are cleaned.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure compliance to grooming standards as documented in Employee Handbook.</span></span></span></span></span></li> <li><span><span><span><span><span>May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.</span></span></span></span></span></li> <li><span><span><span><span><span>Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Has previous experience as housekeeping supervisor in a five-star hotel </span></span></span></span></span></li> <li><span><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Skills</span></span></span></span></span></li> <li><span><span><span><span><span>Effective Training skills</span></span></span></span></span></li> <li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Housekeeping Supervisor, we rely on you to,</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Records and notes down items that require repair and follow-up.</span></span></span></span></span></li> <li><span><span><span><span><span>Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.</span></span></span></span></span></li> <li><span><span><span><span><span>Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.</span></span></span></span></span></li> <li><span><span><span><span><span>Follows up and re-checks areas which are not attended to within acceptable timeframe.</span></span></span></span></span></li> <li><span><span><span><span><span>Make sure all equipment and area are cleaned.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure compliance to grooming standards as documented in Employee Handbook.</span></span></span></span></span></li> <li><span><span><span><span><span>May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.</span></span></span></span></span></li> <li><span><span><span><span><span>Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Has previous experience as housekeeping supervisor in a five-star hotel </span></span></span></span></span></li> <li><span><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Skills</span></span></span></span></span></li> <li><span><span><span><span><span>Effective Training skills</span></span></span></span></span></li> <li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Housekeeping Supervisor, we rely on you to,</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Records and notes down items that require repair and follow-up.</span></span></span></span></span></li> <li><span><span><span><span><span>Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.</span></span></span></span></span></li> <li><span><span><span><span><span>Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.</span></span></span></span></span></li> <li><span><span><span><span><span>Follows up and re-checks areas which are not attended to within acceptable timeframe.</span></span></span></span></span></li> <li><span><span><span><span><span>Make sure all equipment and area are cleaned.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure compliance to grooming standards as documented in Employee Handbook.</span></span></span></span></span></li> <li><span><span><span><span><span>May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.</span></span></span></span></span></li> <li><span><span><span><span><span>Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Has previous experience as housekeeping supervisor in a five-star hotel </span></span></span></span></span></li> <li><span><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Skills</span></span></span></span></span></li> <li><span><span><span><span><span>Effective Training skills</span></span></span></span></span></li> <li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Housekeeping Supervisor, we rely on you to,</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Records and notes down items that require repair and follow-up.</span></span></span></span></span></li> <li><span><span><span><span><span>Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.</span></span></span></span></span></li> <li><span><span><span><span><span>Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.</span></span></span></span></span></li> <li><span><span><span><span><span>Follows up and re-checks areas which are not attended to within acceptable timeframe.</span></span></span></span></span></li> <li><span><span><span><span><span>Make sure all equipment and area are cleaned.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure compliance to grooming standards as documented in Employee Handbook.</span></span></span></span></span></li> <li><span><span><span><span><span>May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.</span></span></span></span></span></li> <li><span><span><span><span><span>Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Has previous experience as housekeeping supervisor in a five-star hotel </span></span></span></span></span></li> <li><span><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Skills</span></span></span></span></span></li> <li><span><span><span><span><span>Effective Training skills</span></span></span></span></span></li> <li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li> <li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li> <li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li> <li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li> <li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>