وظائف فترة مسائية - جدة السعودية

Company: Thouraya Salon Location: Jeddah, Saudi Arabia Employment Type: Full-time, On-site<br>About Thouraya Salon Thouraya Salon is a premium beauty salon in Jeddah dedicated to providing high-quality beauty services and an exceptional experience for every client. We are looking for a professional, welcoming, and organized Receptionist to join our team and represent the salon at the front desk.<br>Role Description The Receptionist is responsible for managing front desk operations and ensuring a warm, professional, and welcoming experience for every client. The Receptionist will greet clients upon arrival, assist with the check-in and check-out process, process payments, update client records, and coordinate with salon team members to ensure smooth client flow and daily operations. The role also includes basic administrative duties, maintaining clear internal communication, and ensuring that the reception area remains clean, organized, and presentable at all times. The Receptionist plays an important role in creating a positive first and last impression of the salon while delivering attentive customer service and supporting the smooth operation of the front desk.<br>Key Responsibilities Welcome clients warmly and professionally upon arrival. Assist clients with the check-in and check-out process. Guide clients to the appropriate service area or team member. Coordinate with salon employees to ensure smooth client flow. Process payments accurately and issue receipts when required. Update and maintain client information and records. Support basic administrative and clerical tasks. Communicate client requests and feedback clearly to the relevant team members. Maintain confidentiality when handling client information. Keep the reception desk and waiting area clean, organized, and presentable. Ensure that the salon’s customer service standards are followed at all times. Assist the salon management team with daily operational tasks when required. Handle client concerns calmly and professionally and refer them to management when necessary.<br>Qualifications and Requirements Previous experience in reception, customer service, hospitality, retail, or a similar role is preferred. Excellent communication and interpersonal skills. Professional, friendly, and well-presented appearance. Strong organizational and multitasking abilities. Ability to remain calm and professional in a busy working environment. Good attention to detail. Basic computer and administrative skills. Ability to process payments accurately. Ability to work effectively as part of a team. Fluency in Arabic is required. Good English communication skills are preferred. Availability to work salon shifts, including weekends when required.<br>Ideal Candidate The ideal candidate is welcoming, responsible, organized, and attentive. She should enjoy working with clients, maintain a positive attitude, and understand the importance of professionalism and excellent customer service in a luxury salon environment.<br>What We Offer A professional and supportive working environment. Training and guidance from the salon management team. Opportunities for professional growth and development. The opportunity to join a well-established beauty salon in Jeddah.

Description:<br>We are looking for a dedicated and detail-oriented individual to join our team as a Housekeeping Supervisor. In this role, you will be responsible for supervising daily housekeeping operations, ensuring guest rooms and public areas meet Hyatt standards, and supporting the team in delivering exceptional service. If you have strong leadership skills, a passion for cleanliness, and a commitment to guest satisfaction, we would love to hear from you.<br>Responsibilities:<br>As a Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and service by:Supervising and coordinating the daily activities of the housekeeping team. Inspecting guest rooms, corridors, and public areas to ensure quality and cleanliness standards are consistently maintained. Assigning daily duties and monitoring team performance and productivity. Training, coaching, and motivating housekeeping colleagues to achieve departmental goals. Ensuring guest requests and concerns are handled promptly and professionally. Coordinating with Front Office, Engineering, and other departments to ensure smooth operations. Monitoring housekeeping supplies and reporting any shortages or operational requirements. Ensuring compliance with all health, safety, and hygiene standards. Assisting with inventory control, lost and found procedures, and departmental administration. Supporting the Housekeeping Manager in achieving operational and guest satisfaction objectives.<br>Qualifications:<br>Strong leadership, communication, and interpersonal skills. Excellent attention to detail and organizational abilities. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong problem-solving and decision-making skills. Proficiency in Microsoft Office applications. Good command of English & Arabic Flexibility to work shifts, weekends, and public holidays as required.<br>Why Hyatt Place? Our purpose is "We care for people so they can be their best."Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders.<br>Through our values, we put our dedication to care into action:<br>Respect is earned by being inclusive, valuing diverse points of view, and caring for people and your environment. Integrity means telling and accepting the truth, honoring your commitments, taking ownership, and acting with pride. Inclusion seeks to understand, encourage diverse viewpoints, and support each other to thrive. Empathy is achieved by truly listening, responding with compassion, and walking in the shoes of others. Experimentation "Be curious and continuously learn; experiment and generate new ideas to make things happen."Wellbeing prioritizes self-care. Use fun as fuel to build connections within your community.<br>As a Housekeeping Supervisor, you will play an important role in creating a clean, safe, and welcoming environment for both guests and colleagues while leading your team to deliver exceptional service every day. If you are passionate about hospitality, leadership, and maintaining the highest standards of cleanliness and guest satisfaction, we encourage you to apply today!

About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a SLP Team Leader who can help us strengthen security, minimize losses, and support operational excellence.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.<br>noon’s mission: Every door, every day.<br>What you’ll do<br>Team noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward. As a SLP Team Leader, you will lead the Security & Loss Prevention team to safeguard people, assets, and inventory while ensuring compliance with security policies and operational standards across the site.<br>Key Responsibilities:Lead, coach, and supervise the Security & Loss Prevention team to ensure effective day-to-day operations. Monitor site security activities and ensure compliance with company security policies and procedures. Conduct investigations into security incidents, inventory losses, theft, fraud, and policy violations, and prepare detailed reports. Analyze loss trends and identify opportunities to reduce shrinkage and operational risks. Coordinate with Operations, HR, Facilities, and other stakeholders to resolve security-related issues. Oversee access control, CCTV monitoring, and physical security measures across the site. Conduct routine security audits, inspections, and risk assessments to identify vulnerabilities. Ensure timely escalation and reporting of security incidents and emergencies. Support inventory control processes, stock counts, and loss prevention initiatives. Train and mentor team members on security procedures, incident response, and compliance requirements. Ensure all security records, incident logs, and documentation are maintained accurately and confidentially. Drive continuous improvement initiatives to enhance site security and operational efficiency.<br>What you’ll need<br>Bachelor’s degree or equivalent experience in Security Management, Criminal Justice, Business Administration, or a related field.3–5 years of experience in Security, Loss Prevention, or Asset Protection, with at least 1 year in a leadership or supervisory role. Strong knowledge of security operations, investigations, risk assessment, and loss prevention practices. Experience managing CCTV systems, access control systems, and incident management processes. Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues. Excellent leadership, communication, and stakeholder management skills. Proficiency in Microsoft Office, particularly Excel and reporting tools. Ability to work in a fast-paced operational environment and manage multiple priorities. Willingness to work flexible shifts, including weekends and public holidays, as required. Professional security certifications are an advantage.<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. Noon is not for everyone; readiness to adapt, pivot, and learn is essential.

About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a SLP Supervisor who can help us strengthen security, minimize losses, and support operational excellence.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.<br>noon’s mission: Every door, every day.<br>What you’ll do<br>Team noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward.<br>As an SLP Supervisor, you will oversee day-to-day Security & Loss Prevention operations, ensuring the safety of people, protection of assets, and compliance with security standards while supporting business continuity across the site.<br>Key Responsibilities:<br>Supervise daily Security & Loss Prevention operations to ensure effective coverage across the site. Lead and coordinate Security Officers and CCTV Operators, ensuring adherence to company policies and procedures. Monitor access control, visitor management, and CCTV surveillance to maintain a secure environment. Respond to and investigate security incidents, accidents, theft, fraud, and policy violations, ensuring timely escalation and documentation. Conduct routine security inspections, audits, and patrols to identify and mitigate potential risks. Support inventory protection initiatives, stock counts, and shrinkage prevention activities. Prepare incident reports, daily security logs, and operational summaries with accuracy and timeliness. Coordinate with Operations, HR, Facilities, and other stakeholders to resolve security-related concerns. Provide on-the-job coaching and guidance to team members to maintain high performance and compliance. Ensure emergency response procedures are followed and support business continuity during critical incidents. Promote a culture of safety, security, and continuous improvement across the site.<br>What you’ll need<br>Bachelor’s degree or equivalent experience in Security Management, Criminal Justice, Business Administration, or a related field.2–4 years of experience in Security, Loss Prevention, or Asset Protection, preferably within a logistics, warehousing, retail, or e-commerce environment. Previous supervisory experience is preferred. Strong knowledge of security operations, incident management, investigations, and risk mitigation. Experience with CCTV systems, access control systems, and security reporting. Strong leadership, communication, and interpersonal skills. Good analytical and problem-solving abilities with attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Flexibility to work rotating shifts, weekends, and public holidays as operationally required.<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer <br>Key Responsibilities<br>L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs, integrations, batch jobs, and operational dashboards. Perform initial troubleshooting for login, onboarding, transaction, workflow, and connectivity issues. Capture logs, error messages, timestamps, and transaction references for investigation. Escalate unresolved or high-impact issues to L2 support, infrastructure, security, or vendors within SLA timelines. Perform approved password resets, account unlocking, and predefined access requests. Monitor end-of-day processing, data synchronization, and critical operational activities. Prepare operational reports and maintain support documentation.<br>L2 Application Support Investigate and resolve complex incidents escalated by the L1 support team. Analyze application logs, system traces, API payloads, and database records to identify root causes. Troubleshoot transaction failures, application errors, performance bottlenecks, and integration issues. Diagnose credit decisioning issues related to business rules, software defects, and external data anomalies. Resolve stuck or failed BPM workflows and support underwriting-related processes. Investigate loan calculations, repayment schedules, accounting discrepancies, and data consistency issues. Support functional and technical issues across ERP, CRM, HR, and finance platforms. Troubleshoot API timeouts, payload errors, authentication failures, and third-party service interruptions. Coordinate with external vendors and service providers to resolve integration-related incidents. Execute SQL queries and perform approved data extractions for investigations and reporting. Document defects with clear reproduction steps, logs, payloads, and supporting evidence. Escalate software defects to development teams and track them through closure.<br>Required Qualifications & Experience<br>For L1 Application Support Engineers2–4 years of experience in Application Support, Helpdesk, Service Desk, or NOC Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Familiarity with monitoring tools such as Grafana, Kibana, GCP Monitoring, or similar platforms. Basic understanding of REST APIs, HTTP errors, timeouts, and application logs. Exposure to core banking, loan management, ERP, CRM, or payment systems. Experience with ticketing and ITSM platforms. Strong communication, documentation, and problem-solving skills.<br>For L2 Application Support Engineers3–5 years of experience in L2 Application Support, Production Support, or Technical Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Strong experience analyzing logs, traces, and API payloads using tools such as GCP Operations Suite, ELK, Grafana, or similar platforms. Strong understanding of REST APIs, JSON, XML, HTTP errors, and tools such as Postman. Hands-on experience supporting core banking or loan management systems such as Temenos, Finacle, Oracle FLEXCUBE, Fineract, or similar platforms. Experience supporting ERP and BPM platforms, preferably ERPNext or equivalent. Strong SQL skills and experience investigating production data issues. Excellent analytical, troubleshooting, stakeholder management, and documentation skills.<br>Additional Requirements Fluency in Arabic and English is required. Strong awareness of information security, production controls, and data confidentiality. Ability to work effectively with support teams, infrastructure, security, vendors, and development teams. Willingness to support critical incidents outside standard business hours when required. Ability to work shifts, weekends, and participate in on-call support rotations as needed.

Description:<br>We are looking for a dedicated and detail-oriented individual to join our team as a Housekeeping Supervisor. In this role, you will be responsible for supervising daily housekeeping operations, ensuring guest rooms and public areas meet Hyatt standards, and supporting the team in delivering exceptional service. If you have strong leadership skills, a passion for cleanliness, and a commitment to guest satisfaction, we would love to hear from you.<br>Responsibilities:<br>As a Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and service by:Supervising and coordinating the daily activities of the housekeeping team. Inspecting guest rooms, corridors, and public areas to ensure quality and cleanliness standards are consistently maintained. Assigning daily duties and monitoring team performance and productivity. Training, coaching, and motivating housekeeping colleagues to achieve departmental goals. Ensuring guest requests and concerns are handled promptly and professionally. Coordinating with Front Office, Engineering, and other departments to ensure smooth operations. Monitoring housekeeping supplies and reporting any shortages or operational requirements. Ensuring compliance with all health, safety, and hygiene standards. Assisting with inventory control, lost and found procedures, and departmental administration. Supporting the Housekeeping Manager in achieving operational and guest satisfaction objectives.<br>Qualifications:<br>Strong leadership, communication, and interpersonal skills. Excellent attention to detail and organizational abilities. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong problem-solving and decision-making skills. Proficiency in Microsoft Office applications. Good command of English & Arabic Flexibility to work shifts, weekends, and public holidays as required.<br>Why Hyatt Place? Our purpose is "We care for people so they can be their best."Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders.<br>Through our values, we put our dedication to care into action:<br>Respect is earned by being inclusive, valuing diverse points of view, and caring for people and your environment. Integrity means telling and accepting the truth, honoring your commitments, taking ownership, and acting with pride. Inclusion seeks to understand, encourage diverse viewpoints, and support each other to thrive. Empathy is achieved by truly listening, responding with compassion, and walking in the shoes of others. Experimentation "Be curious and continuously learn; experiment and generate new ideas to make things happen."Wellbeing prioritizes self-care. Use fun as fuel to build connections within your community.<br>As a Housekeeping Supervisor, you will play an important role in creating a clean, safe, and welcoming environment for both guests and colleagues while leading your team to deliver exceptional service every day. If you are passionate about hospitality, leadership, and maintaining the highest standards of cleanliness and guest satisfaction, we encourage you to apply today!

Description:<br>We are looking for enthusiastic and service-oriented individuals to join our team as Waiters / Waitresses. In this role, you will be responsible for delivering exceptional dining experiences by providing professional, friendly, and attentive service to our guests. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, this opportunity is perfect for you!<br>Responsibilities:<br>As a Waiter / Waitress, you will be responsible for ensuring outstanding guest service by:Greeting guests warmly and escorting them to their tables when required. Presenting menus, providing detailed information about food and beverage offerings, and making recommendations when appropriate. Taking guest orders accurately and communicating them effectively to the kitchen and bar teams. Serving food and beverages promptly while maintaining Hyatt service standards. Ensuring guest satisfaction by responding efficiently to requests, inquiries, and concerns. Maintaining cleanliness and organization of tables, dining areas, and service stations. Assisting with table setup and preparation before, during, and after service periods. Processing guest bills accurately and handling payments in accordance with hotel procedures. Following all food safety, hygiene, and sanitation standards. Working closely with colleagues and other departments to create memorable dining experiences for guests.<br>Qualifications:<br>Strong communication and interpersonal skills. Passion for delivering excellent customer service. Ability to work effectively in a team environment. Positive attitude and professional appearance. Ability to work flexible shifts, including weekends and public holidays. Basic knowledge of food and beverage service standards. Good command of English & Arabic.<br>Why Hyatt Place? Our purpose is "we care for people so they can be their best."Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment - engaged, fulfilled, and ready to take on the world.<br>Through our values, we put our dedication to care into action:<br>Respect is earned by being inclusive, valuing diverse points of view, and caring for people and your environment. Integrity means telling and accepting the truth, honoring your commitments, taking ownership, and acting with pride. Inclusion seeks to understand, encourage diverse viewpoints, and support each other to thrive. Empathy is achieved by truly listening, responding with compassion, and walking in the shoes of others. Experimentation "Be curious and continuously learn; experiment and generate new ideas to make things happen."Wellbeing prioritizes self-care. Use fun as fuel to build connections within your community.<br>As a Waiter / Waitress, you will have the opportunity to create memorable dining experiences, build meaningful connections with guests, and contribute to a culture of hospitality excellence. If you are passionate about customer service, enjoy working with people, and are committed to creating exceptional guest experiences, we encourage you to apply today!

يتولى الفني الميكانيكي/الكهربائي مسؤولية الحفاظ على الجاهزية التشغيلية وصلاحية معدات الدعم الأرضي (GSE) والمعدات التشغيلية المتخصصة. يتطلب هذا الدور معرفة تقنية قوية، ومهارات في استكشاف الأخطاء وإصلاحها، والالتزام الصارم بمعايير السلامة والتشغيل.<br><br>المسؤوليات الرئيسية<br><br> تنفيذ الصيانة الوقائية والتصحيحية لمعدات الدعم الأرضي والمعدات المتخصصة. تشخيص وإصلاح الأعطال الميكانيكية و/أو الكهربائية. إجراء عمليات الفحص والاختبار والإصلاح والصيانة الدورية للمعدات. ضمان إكمال مهام الصيانة الموكلة في الإطار الزمني المطلوب وبمعايير جودة عالية. الحفاظ على جاهزية المعدات وقدرتها على العمل. اتباع إرشادات الصيانة الخاصة بالشركة المصنعة والإجراءات الفنية. إجراء عمليات استكشاف الأخطاء وإصلاحها الأساسية عند الحاجة. إجراء فحوصات يومية للمعدات قبل تسليمها للعمليات. التنسيق مع فريق العمليات والفرق الفنية ذات الصلة فيما يتعلق بصيانة المعدات وتوافرها. الاحتفاظ بسجلات صيانة دقيقة ووثائق المعدات. إعداد تقارير يومية عن أداء المعدات وأعمال الصيانة. ضمان الامتثال الكامل لإجراءات التشغيل والسلامة.<br><br>المتطلبات<br><br>المؤهلات والخبرة<br><br> الحصول على دبلوم كحد أدنى في الميكانيكا، الكهرباء، السيارات، ميكانيكا السيارات، أو أي مجال تقني ذي صلة. خبرة تقنية لا تقل عن سنتين إلى ثلاث سنوات في الصيانة، أو عمليات الورش، أو صيانة المركبات، أو صيانة معدات الدعم الأرضي (GSE). خبرة في الصيانة الوقائية والتصحيحية. يفضل بشدة وجود خبرة سابقة في التعامل مع معدات الدعم الأرضي (GSE). القدرة على تنفيذ أعمال الصيانة واستكشاف الأخطاء وإصلاحها بشكل مستقل. القدرة على فهم الكتيبات الفنية والرسومات وإرشادات المعدات. القدرة على العمل باستخدام الأنظمة المحوسبة والمعدات التقنية.<br><br>الكفاءات الرئيسية<br><br> استكشاف الأخطاء الميكانيكية/الكهربائية وإصلاحها. الصيانة الوقائية والتصحيحية. صيانة معدات الدعم الأرضي (GSE). فحص واختبار المعدات. حل المشكلات التقنية. الوعي بمعايير السلامة. الاهتمام بالتفاصيل. العمل الجماعي ومهارات التواصل. القدرة على العمل تحت ضغط العمليات. الاستعداد للعمل بنظام الورديات.

We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus

<div dir="rtl"><h3 >عن الدور</h3> <p >شركة كنوز الحكمة - Knoz El Hekma هي تبحث عن مستشارين مبيعات مخلصين للانضمام إلى فريق التجزئة لدينا في جدة، المملكة العربية السعودية. هذا المنصب بدوام كامل مصمم للأفراد الشغوفين بالمبيعات والملتزمين بتقديم تجربة عملاء استثنائية في بيئة بيع تجزئة ديناميكية.</p> <h3 >الركيزة الأساسية للمنصب</h3> <p >سيكون مستشار المبيعات عنصراً حيوياً في التفاعل مع العملاء وفهم احتياجاتهم وتقديم منتجات مناسبة بفعالية لتحقيق أهداف المبيعات. يركز هذا المنصب على بناء علاقات قوية مع العملاء والحفاظ على معايير عالية من الخدمة وعرض المتجر.</p> <h3 >المسؤوليات</h3> <ul > <li >استقبال العملاء وتقديم تجربة تسوق مهنية.</li> <li >فهم احتياجات العملاء وتقديم المنتجات الملائمة.</li> <li >تحقيق أهداف المبيعات الفردية والمتاجر.</li> <li >بناء علاقات قوية مع العملاء لتشجيع تكرار العمل.</li> <li >إظهار معرفة ممتازة بالمنتجات وشرح ميزات وفوائد المنتج.</li> <li >التعامل مع استفسارات العملاء وحل المشاكل بشكل مهني.</li> <li >الحفاظ على معايير العرض البصري وضمان عرض المنتجات بشكل جذاب.</li> <li >إجراء معاملات البيع بدقة باستخدام نظام نقاط البيع.</li> <li >دعم إدارة المخزون، إعادة تعبئة المخزون، وجرد المخزون.</li> <li >اتباع سياسات الشركة وإجراءات التشغيل.</li> </ul> <h3 >المؤهلات والمهارات المطلوبة</h3> <ul > <li >من 1 إلى 3 سنوات خبرة في المبيعات بالتجزئة أو خدمة العملاء أو دور مشابه.</li> <li >مهارات اتصال وتواصل قوية.</li> <li >شغف واضح بالمبيعات ورضا العملاء.</li> <li >مظهر جيد وموقف مهني.</li> <li >شخصية إيجابية، نشطة، ذاتية الدافع.</li> <li >القدرة على العمل تحت الضغط وتحقيق مؤشرات الأداء الرئيسية (KPIs).</li> <li >روح الفريق مع عقلية استباقية.</li> <li >يفضل مهارات اتصال أساسية باللغة الإنجليزية.</li> </ul> <h3 >بيئة العمل والظروف</h3> <p >هذا منصب بيع بالتجزئة بدوام كامل ومقره جدة. يجب أن يكون المرشحون مرنين للعمل في نوبات مختلفة، بما في ذلك عطلات نهاية الأسبوع والعطلات الرسمية، لتلبية متطلبات التشغيل التجاري.</p> <h3 >معلومات التقديم</h3> <p >ندعو المرشحين المؤهلين للتقدم لهذا المنصب كـ مستشار مبيعات لدى Knoz El Hekma - شركة كنوز الحكمة. انضم إلى فريقنا وساهم في تقديم خدمة استثنائية.</p></div>

We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Compliance Manager will be responsible for leading the execution, administration, and continuous improvement of the organization’s corporate compliance program. This role ensures the company operates ethically and in full adherence to evolving laws, regulations, industry standards, and internal policies. The ideal candidate is a seasoned compliance professional with 8–10 years of experience who can independently identify compliance risks, manage key compliance processes, and drive initiatives under the general direction of VP Legal Affairs & GRC.<br><br>Key Responsibilities<br><br>I. Program Strategy and Administration<br><br>Compliance Program Leadership: Oversee the implementation, scaling, and daily administration of the corporate compliance program framework. Governance & Ethics: Analyze regulatory data and draft comprehensive reports/presentation materials to advise senior leadership on best practices, ethical standards, and applicable laws. Process Optimization: Lead the comprehensive assessment of compliance policies, processes, and systems; design and execute solutions to streamline operations and increase efficiency across the organization.<br><br>II. Monitoring, Audits, and Compliance Management<br><br>Regulatory Intelligence & Reporting: Actively monitor, interpret, and report on shifts in relevant laws, regulations, and corporate governance standards to ensure proactive organizational compliance. Corrective Action Management: Partner directly with department heads to develop, implement, and rigorously track robust corrective action plans, ensuring timely and effective resolution of compliance gaps. Third-Party Compliance Management (TPRM): Manage the end-to-end third-party compliance lifecycle, including overseeing due diligence checks, auditing third-party vendors/suppliers, and mitigating partner-associated risks. Systems & Product Compliance: Lead compliance assessments for internal policies, product offerings, services, and core IT systems, ensuring end-to-end documentation and control validation.<br><br>III. Policy, Training, and Communication<br><br>Policy Architecture & Maintenance: Own the drafting, revision, and lifecycle management of company-wide compliance policies and procedures, ensuring strict version control and organization-wide accessibility. Training & Awareness Programs: Design, develop, and deliver mandatory compliance training programs to foster a robust culture of ethics and regulatory awareness across all business units. Strategic Stakeholder Communication: Formulate and execute internal communication strategies to ensure all stakeholders are aligned on policy updates and changing regulatory requirements.<br><br>IV. Investigations and Regulatory Engagement<br><br>Whistleblower & Ethics Hotline Oversight: Manage the administration of the ethics/whistleblower program, ensuring secure data logging, tracking, triage, and coordination of initial case assessments. Compliance Investigations: Lead sensitive internal investigations into potential policy or regulatory violations by gathering evidence, conducting interviews, analyzing findings, and authoring final investigative reports. Regulatory Liaison & Coordination: Direct the preparation of formal documentation and coordinate cross-functional inputs to ensure timely, accurate responses to regulatory inquiries and mandatory filings.<br><br>Qualifications<br><br>8–10 years of progressive experience in corporate compliance, Compliance- risk management, internal audit, or legal operations. Bachelor’s degree in Business, Law, or a related field (Master’s or professional certifications is a major plus). Demonstrated experience leading projects independently and partnering with cross-functional department heads. Strong analytical skills with a proven track record of interpreting complex regulations and transforming them into actionable corporate policies.

Role Overview<br>The General Manager – Investment Analysis is responsible for leading the investment analysis function for a commercial real estate portfolio, providing strategic direction for investment evaluation, financial planning, portfolio optimization, and capital allocation. The role oversees financial underwriting, market intelligence, feasibility analysis, and investment governance to support executive decision-making and maximize long-term shareholder value. As a senior leader, the General Manager partners with executive management to develop investment strategies, evaluate complex development and acquisition opportunities, optimize portfolio performance, and ensure disciplined investment decisions aligned with the organization's strategic objectives.<br>Key Responsibilities:<br>1. Investment Strategy & Capital Allocation Lead the investment analysis strategy for commercial real estate developments, acquisitions, and strategic investments. Develop investment frameworks, underwriting standards, and financial governance across the portfolio. Evaluate major investment opportunities and recommend optimal capital allocation strategies. Provide strategic advice on acquisitions, joint ventures, partnerships, and asset repositioning initiatives. Ensure investment decisions align with corporate growth, profitability, and risk objectives.2. Financial Analysis & Investment Evaluation Oversee complex financial modeling, valuation, and investment underwriting activities. Review and approve feasibility studies, discounted cash flow models, and financial assumptions. Evaluate investment performance using IRR, NPV, ROI, EBITDA, cash-on-cash return, and other financial metrics. Assess funding requirements, capital structures, financing alternatives, and investment risks. Establish financial evaluation methodologies and investment approval criteria.3. Portfolio Strategy & Performance Management Direct portfolio performance analysis across commercial assets and development projects. Monitor financial performance against approved investment cases and business plans. Identify opportunities to enhance portfolio value, improve returns, and optimize asset performance. Recommend portfolio restructuring, acquisitions, disposals, or redevelopment initiatives. Develop executive dashboards and investment performance reports for senior leadership.4. Market Intelligence & Strategic Research Lead market research and commercial intelligence initiatives to identify emerging investment opportunities. Analyze macroeconomic trends, capital markets, demographic shifts, and sector performance. Assess market demand, pricing dynamics, occupancy trends, rental growth, and competitive positioning. Provide strategic recommendations on new markets, asset classes, and investment priorities. Support long-term business planning through data-driven market insights.5. Transaction Leadership & Investment Governance Lead financial due diligence for acquisitions, developments, partnerships, and strategic transactions. Oversee investment committee submissions and executive presentations. Coordinate with legal, finance, development, asset management, leasing, and external advisors throughout transaction processes. Review transaction structures, commercial terms, development budgets, and financial risks. Ensure compliance with internal investment policies and governance standards.6. Leadership & Organizational Development Lead and develop the Investment Analysis department, establishing high-performance standards and best practices. Mentor senior managers, investment managers, analysts, and financial specialists. Foster collaboration across development, finance, commercial, leasing, investment, and executive leadership teams. Drive continuous improvement in investment processes, analytical capabilities, and reporting systems. Represent the department in executive committees and strategic planning initiatives.<br>Qualifications & Experience:Bachelor's degree in Finance, Real Estate, Economics, Business Administration, or a related discipline. MBA, CFA, CAIA, or other relevant professional certification is highly preferred. Experience in commercial real estate investment, corporate finance, private equity, investment banking, or real estate development. Experience in senior leadership or executive management roles. Extensive experience leading investment evaluation for large-scale commercial and mixed-use developments. Strong expertise in real estate valuation, financial modeling, capital allocation, portfolio strategy, and investment governance. Demonstrated experience presenting investment recommendations to executive leadership, boards, or investment committees.

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Compliance Manager will be responsible for leading the execution, administration, and continuous improvement of the organization’s corporate compliance program. This role ensures the company operates ethically and in full adherence to evolving laws, regulations, industry standards, and internal policies. The ideal candidate is a seasoned compliance professional with 8–10 years of experience who can independently identify compliance risks, manage key compliance processes, and drive initiatives under the general direction of VP Legal Affairs & GRC.<br><br>Key Responsibilities<br><br>I. Program Strategy and Administration<br><br>Compliance Program Leadership: Oversee the implementation, scaling, and daily administration of the corporate compliance program framework. Governance & Ethics: Analyze regulatory data and draft comprehensive reports/presentation materials to advise senior leadership on best practices, ethical standards, and applicable laws. Process Optimization: Lead the comprehensive assessment of compliance policies, processes, and systems; design and execute solutions to streamline operations and increase efficiency across the organization.<br><br>II. Monitoring, Audits, and Compliance Management<br><br>Regulatory Intelligence & Reporting: Actively monitor, interpret, and report on shifts in relevant laws, regulations, and corporate governance standards to ensure proactive organizational compliance. Corrective Action Management: Partner directly with department heads to develop, implement, and rigorously track robust corrective action plans, ensuring timely and effective resolution of compliance gaps. Third-Party Compliance Management (TPRM): Manage the end-to-end third-party compliance lifecycle, including overseeing due diligence checks, auditing third-party vendors/suppliers, and mitigating partner-associated risks. Systems & Product Compliance: Lead compliance assessments for internal policies, product offerings, services, and core IT systems, ensuring end-to-end documentation and control validation.<br><br>III. Policy, Training, and Communication<br><br>Policy Architecture & Maintenance: Own the drafting, revision, and lifecycle management of company-wide compliance policies and procedures, ensuring strict version control and organization-wide accessibility. Training & Awareness Programs: Design, develop, and deliver mandatory compliance training programs to foster a robust culture of ethics and regulatory awareness across all business units. Strategic Stakeholder Communication: Formulate and execute internal communication strategies to ensure all stakeholders are aligned on policy updates and changing regulatory requirements.<br><br>IV. Investigations and Regulatory Engagement<br><br>Whistleblower & Ethics Hotline Oversight: Manage the administration of the ethics/whistleblower program, ensuring secure data logging, tracking, triage, and coordination of initial case assessments. Compliance Investigations: Lead sensitive internal investigations into potential policy or regulatory violations by gathering evidence, conducting interviews, analyzing findings, and authoring final investigative reports. Regulatory Liaison & Coordination: Direct the preparation of formal documentation and coordinate cross-functional inputs to ensure timely, accurate responses to regulatory inquiries and mandatory filings.<br><br>Qualifications<br><br>8–10 years of progressive experience in corporate compliance, Compliance- risk management, internal audit, or legal operations. Bachelor’s degree in Business, Law, or a related field (Master’s or professional certifications is a major plus). Demonstrated experience leading projects independently and partnering with cross-functional department heads. Strong analytical skills with a proven track record of interpreting complex regulations and transforming them into actionable corporate policies.

<p><strong>وصف الشركة:</strong> يُعد فندق سويسوتيل جدة جزءاً من علامة سويسوتيل التجارية، التي تشتهر بتصاميمها العصرية وخدماتها عالية الجودة والتزامها بتميز الضيافة. يقع الفندق في جدة، ويستقبل مزيجاً متنوعاً من ضيوف الأعمال والترفيه الذين يتوقعون خدمة راقية وتجارب طهي لا تُنسى. يتم تشجيع أعضاء الفريق على تقديم خدمة دافئة وفعالة مع الحفاظ على معايير عالية من السلامة والنظافة والاحترافية. يوفر الفندق فرصاً للنمو وتطوير المهارات والعمل الجماعي في بيئة متعددة الثقافات.</p><p><strong>وصف الدور:</strong> هذا دور وظيفي كطاهٍ بدوام كامل وفي الموقع في فندق سويسوتيل جدة. يقوم الطاهي بإعداد وطهي أطباق عالية الجودة، مع ضمان ثبات المذاق وطريقة التقديم والتحكم في الحصص عبر جميع المنافذ المخصصة. تشمل المسؤوليات التخطيط للقوائم، والإشراف على موظفي المطبخ، وتنظيم التحضيرات الأولية (mise en place)، والحفاظ على تدوير المخزون وجرد المواد بشكل سليم. يتطلب الدور التزاماً صارماً بسلامة الغذاء ومعايير النظافة ومعايير الفندق، بالإضافة إلى التنسيق الوثيق مع فرق الطهي والخدمة لدعم العمليات السلسة خلال وجبات الإفطار والغداء والعشاء والمآدب والمناسبات الخاصة. يساهم الطاهي أيضاً في التحكم في التكاليف وتقليل الهدر والتحسين المستمر للوصفات وسير العمل.</p><p><strong>المؤهلات:</strong></p><ul><li>مهارات طهي قوية، بما في ذلك إعداد الطعام وتقنيات الطهي والتقديم، مع خبرة في بيئات الفنادق أو المطاعم الراقية.</li><li>معرفة بسلامة الغذاء ومعايير (HACCP) وممارسات نظافة المطبخ والتعامل السليم مع المكونات وتخزينها.</li><li>القدرة على الإشراف على أعضاء فريق المطبخ وتدريبهم وتفويض المهام والتعاون بفعالية مع الأقسام الأخرى.</li><li>مهارات تنظيمية وإدارة الوقت لإدارة الطلبات المتعددة والقوائم والفعاليات في بيئة عمل سريعة الوتيرة.</li><li>مهارات أساسية في إدارة المخزون والوعي بالتكلفة للمساعدة في التحكم في تكاليف الطعام وتقليل الهدر.</li><li>دبلوم أو شهادة في فنون الطهي أو مجال ذي صلة، أو خبرة مهنية معادلة.</li><li>الاستعداد للعمل بنظام نوبات مرنة، بما في ذلك عطلات نهاية الأسبوع والعطلات الرسمية وفترات الذروة.</li><li>سلوك مهني وموثوقية والتزام بتقديم معايير عالية لرضا الضيوف.</li></ul>

وصف الشركة: يُعد مقهى "كافيه ليلو" جزءاً من شركة الغالية التجارية، وهي مجموعة ضيافة معروفة بتقديم تجارب طعام عالية الجودة وخدمة يقظة. يوفر المقهى بيئة راقية ومرحبة في آن واحد، مع التركيز على المأكولات والمشروبات المُعدة بعناية وأجواء مميزة. يتم تشجيع أعضاء الفريق على الحفاظ على معايير خدمة عالية، والحفاظ على النظافة، والمساهمة في تقديم تجربة إيجابية للضيوف. يوفر العمل في "كافيه ليلو" فرصاً للنمو ضمن بيئة ضيافة احترافية والتعاون مع فريق متنوع.<br>وصف الدور: دور كبير النُدل في "كافيه ليلو" التابع لشركة الغالية التجارية هو وظيفة بدوام كامل في الموقع بمدينة الرياض. يشرف كبير النُدل على صالة الطعام، وينسق توزيع الطاولات، ويضمن استقبال الضيوف على الفور وخدمتهم بكفاءة. تشمل المسؤوليات قيادة فريق الخدمة، وتدريب وتوجيه طاقم العمل، ومراقبة جودة المأكولات والمشروبات، والتعامل مع استفسارات الضيوف أو شكاواهم بطريقة احترافية. يتضمن الدور تعاوناً وثيقاً مع المطبخ والبار لضمان سير الخدمة بسلاسة، والاهتمام بمعايير النظافة والسلامة، والمساعدة في إجراءات الفتح والإغلاق اليومية. يُتوقع من كبير النُدل الحفاظ على معايير عالية لخدمة العملاء والمساهمة في توفير بيئة منظمة وفعالة ومرحبة.<br>المؤهلات:<br><ul><li>مهارات قوية في خدمة العملاء، مع القدرة على إدارة تفاعلات الضيوف باحترافية وحل المشكلات بفعالية.</li><li>معرفة بعروض المأكولات والمشروبات وعمليات تقديم الطعام، بما في ذلك عناصر القائمة، وبروتوكولات التقديم، ومعايير النظافة الأساسية.</li><li>مهارات تواصل فعالة للتنسيق مع الضيوف وطاقم الخدمة وفرق المطبخ.</li><li>فهم أساسي لعمليات الطهي وإعداد الطعام للتواصل بدقة مع المطبخ عند الحاجة.</li><li>خبرة سابقة في دور إشرافي أو دور كبير نُدل في مقهى أو مطعم أو بيئة ضيافة مشابهة.</li><li>القدرة على العمل في نوبات مرنة، بما في ذلك عطلات نهاية الأسبوع والمساء، والوقوف لفترات طويلة.</li><li>مهارات تنظيمية قوية، واهتمام بالتفاصيل، وقدرة على القيام بمهام متعددة في بيئة عمل سريعة الوتيرة.</li><li>إجادة اللغة الإنجليزية؛ وتعتبر مهارات اللغة العربية ميزة إضافية.</li></ul>

نحن نبحث عن خبير تجربة ضيوف (موظف خدمة "في خدمتك") شغوف وموجه نحو تقديم الخدمات للانضمام إلى فريقنا في فندق دلتا باي ماريوت جدة السلام. في هذا الدور، ستكون نقطة اتصال رئيسية لضيوفنا، حيث ستضمن التعامل مع طلباتهم وأسئلتهم ومخاوفهم بكفاءة ومهنية مع خلق تجربة ضيافة لا تُنسى طوال فترة إقامتهم. المسؤوليات الرئيسية: • الرد على طلبات الضيوف وأسئلتهم ومخاوفهم وتسجيلها ومعالجتها عبر الهاتف والبريد الإلكتروني والدردشة وقنوات الاتصال الأخرى. • تشغيل نظام الهاتف بالفندق وتحويل المكالمات إلى الأقسام أو التحويلات المناسبة. • تلقي رسائل وطلبات الضيوف ونقلها بدقة. • تسجيل طلبات الضيوف ومشكلات الخدمة في نظام الفندق والتنسيق مع الأقسام ذات الصلة مثل التدبير المنزلي، وخدمات حمل الحقائب، والهندسة، والمكتب الأمامي. • المتابعة مع الضيوف للتأكد من اكتمال طلباتهم بما يرضيهم. • تزويد الضيوف بمعلومات حول مرافق الفندق، ومميزات الغرف، والخدمات، والمعالم السياحية المحلية. • مساعدة الضيوف في الوصول إلى الإنترنت، والترفيه داخل الغرف، وخدمات الفندق الأخرى عند الحاجة. • توقع احتياجات الضيوف والاستجابة لها بسرعة بتقديم خدمة مهنية وشخصية. • الحفاظ على علاقات عمل إيجابية مع الزملاء ودعم الفريق في تقديم معايير خدمة ماريوت. • اتباع جميع سياسات الشركة، وإجراءات السلامة، ومعايير الجودة، ومتطلبات السرية. المؤهلات المفضلة: • شهادة الثانوية العامة أو ما يعادلها. • خبرة سابقة في الضيافة أو خدمة العملاء تعتبر ميزة، ولكنها ليست إلزامية. • مهارات تواصل قوية ومهارات شخصية ممتازة. • لباقة مهنية في التحدث عبر الهاتف. • القدرة على التعامل مع طلبات الضيوف المتعددة مع الحفاظ على الاهتمام بالتفاصيل. • موقف إيجابي وشغف قوي بخدمة الضيوف. • القدرة على العمل بفعالية كجزء من فريق في بيئة فندقية سريعة الخطى. • المرونة في العمل بنظام الورديات، وعطلات نهاية الأسبوع، والعطلات الرسمية حسب الحاجة. شرط الجنسية: للسعوديين فقط. إذا كنت شغوفاً بالضيافة وتستمتع بخلق تجارب لا تُنسى للضيوف، فنحن نود أن نسمع منك. قدم الآن وكن جزءاً من فريق ماريوت الدولية. #ماريوت_الدولية #فنادق_دلتا #وظائف_ماريوت #وظائف_جدة #وظائف_السعودية #وظائف_الضيافة #تجربة_الضيوف #خدمة_العملاء #المكتب_الأمامي #الكفاءات_السعودية

Summary:The CSSD Supervisor oversees daily operations of the Central Sterile Supply Department, ensuring efficient processing, sterilization, and distribution of medical instruments and supplies. This role provides leadership, training, and quality oversight while maintaining compliance with regulatory standards and supporting optimal patient care through sterile processing excellence.<br>Functional Responsibilities:Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the CARE Hospitals and Clinics. Supervise daily workflow and staffing assignments for decontamination, sterilization, and distribution processes Monitor departmental productivity and turnaround times to meet surgical schedule demands Coordinate with OR schedulers to anticipate instrument needs and prioritize processing Manage emergency and STAT requests ensuring rapid response times Oversee equipment operation and maintenance schedules for sterilizers and washers Monitor inventory levels and coordinate purchasing of supplies and materials Manage departmental budget and control operational costs Ensure proper storage and rotation of sterile supplies Coordinate with biomedical engineering for equipment repairs and maintenance Track and analyze departmental metrics and performance indicators Maintain accurate sterilization records and quality assurance documentation Prepare reports on departmental performance and quality indicators Document staff training and competency assessments Ensure proper incident reporting and corrective action documentation Support external inspections and accreditation surveys Collaborate with surgical services, nursing units, and other departments Participate in hospital committees and quality improvement initiatives Communicate effectively with medical staff regarding instrument needs Coordinate with environmental services and infection control teams Serve as departmental liaison for administrative meetings Ensure compliance with Joint Commission, AAMI, CDC, and other regulatory standards Ensure compliance with quality assurance standards, hospital infection control and safety protocols to adhere to international standards, such as AAMI, APIC, AORN, OSHA and FDAEnsure the standard precautions related to CSSD are implemented, including wearing of personal protective equipment (PPE), receiving and handling of contaminated instruments, chemical storage and usage. Implement and monitor quality control procedures for all sterilization processes Conduct regular audits of instrument processing and documentation Investigate and resolve quality issues or sterilization failures Maintain biological and chemical indicator testing programs Review and update departmental policies and procedures Develop and deliver comprehensive training programs for CSSD staff Ensure all technicians maintain required certifications and continuing education Conduct competency assessments and skills validation Provide specialized training on new equipment and procedures Coordinate with infection control and other departments for cross-training Participate in Recruit, interview, and select qualified CSSD technicians process Provide orientation and ongoing training for new and existing staff members Conduct performance evaluations and provide constructive feedback Create work schedules ensuring adequate coverage for all shifts Address staff concerns and resolve workplace conflicts professionally Recognize and reward outstanding employee performance Performs other applicable tasks and duties assigned within the realm of his/her knowledge. skills and abilities.<br>Minimum Job Qualifications Requirement <br>Education: Bachelor’s degree in a relevant Science field with a recognized CSSD-related certification approved by the Saudi Commission for Health Specialties (SCFHS); ORCompletion of a CSSD Technician Training Program or participation in the Allied Health Saudi Career Development Program. Valid registration with the Saudi Commission for Health Specialties as Specialist. Valid BLS, MOH license and BICSL<br><br>Minimum Work Experience:<br>Minimum 5 years experience in sterile processing operations Minimum 2-3 years supervisory or leadership experience in healthcare setting Demonstrated knowledge of sterilization principles and infection control practices Experience with regulatory compliance and quality assurance programs<br>Skills & Competencies:Knowledge of sterilization processes and infection control standards Leadership and team supervision abilities Effective communication with staff and other departments Strong time management and workflow coordination Attention to detail in handling and assembling instruments Problem-solving skills to address operational issues Ability to train and mentor team members Familiarity with sterilization equipment and tracking systems Commitment to regulatory compliance and accurate documentation Teamwork and interdepartmental collaboration Adaptability to changing healthcare needs and technologies

<div dir="rtl"><h3 >حول الدور</h3> <p >مجموعة جار البيت لإدارة وتشغيل الفـنادق تسعى إلى تعيين <strong >مضيف/ة تنظيف</strong> م dedicated للانضمام إلى فريقنا. هذا المنصب دوام كامل مقره في جدة، مكة المكرمة، المملكة العربية السعودية، وهو جزء أساسي من الحفاظ على المعايير العالية للنظافة ورضا النزلاء ضمن عمليات فندقنا.</p> <h3 >ملخص الدور</h3> <p >المضيف/ة التنظيف مسؤول/ة عن ضمان أن جميع غرف النزلاء والمناطق العامة تفي بمعايير النظافة والتقديم الصارمة. يتطلب هذا الدور انتباهاً دقيقاً للتفاصيل وتنفيذ فعال لمهام التنظيف لتوفير بيئة مريحة ومرحبة لجميع نزلاء الفندق.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >تنظيف وإعداد غرف النزلاء وفقاً للمعايير الفندقية المعتمدة.</li> <li >تغيير أغطية السرير والمناشف وتجديد المرافق في الغرفة حسب الحاجة.</li> <li >تنظيف الممرات والمناطق العامة والمرافق الفندقية الأخرى المعينة.</li> <li >فحص الغرف بدقة والتبليغ عن أي مشكلات صيانة أو أضرار أو عناصر مفقودة فوراً.</li> <li >الصيانة للمعدات المنزلية، مع العناية المناسبة بمواد التنظيف والإمدادات.</li> <li >الالتزام الصارم بجميع إجراءات النظافة والسلامة وتشغيل الفندق.</li> <li >التأكد من أن جميع الغرف المعينة مكتملة وجاهزة للنزلاء ضمن الإطارات الزمنية المحددة.</li> <li >تقديم المساعدة في مهام الغسيل ونقل الإمدادات عند الحاجة.</li> </ul> <h3 >المؤهلات المطلوبة</h3> <ul > <li >خبرة سابقة في التنظيف، وخصوصاً ضمن <strong >بيئة فندق 4 نجوم</strong> ضرورية.</li> <li >فهم قوي لمعايير تنظيف الغرف الفندقية وإعدادها.</li> <li >إظهار اهتمام دقيق بالتفاصيل وقدرة مثبتة على إتمام المهام بكفاءة.</li> <li >القدرة على العمل بفعالية تحت الضغط واتباع تعليمات المشرف بدقة.</li> <li >المرونة للعمل بنظام شيفتات مختلفة، بما في ذلك عطلات نهاية الأسبوع والعطل الرسمية.</li> <li >مظهر مهني، ونظافة شخصية ممتازة، وسجل حضور موثوق.</li> <li >القدرة على التعاون بفاعلية كعضو في فريق.</li> </ul> <h3 >بيئة العمل والتوقعات</h3> <p >يعمل هذا الدور بدوام كامل ضمن بيئة فندقية ديناميكية، مما يتطلب التكيف مع جداول زمنية متغيرة والتزاماً بالحفاظ على معايير خدمة عالية. سيعمل المرشح الناجح بشكل تعاوني ضمن فريق التنظيف لضمان رضا النزلاء.</p> <h3 >معلومات التقديم</h3> <p >ندعو المرشحين المؤهلين للتقدم لهذا المنصب. ستتم مناقشة تفاصيل الراتب خلال عملية المقابلة.</p></div>

<h3 >About Abunayyan Holding</h3> <p >تلتزم مجموعة أبو نيان بالتحول العالمي إلى الطاقة النظيفة من خلال تقديم تقنيات متتبعات شمسية مبتكرة وحلول برمجية ذكية مصممة لتعظيم أداء محطات الطاقة الشمسية على مستوى المرافق. تدعم هذه الدوريات عمليات التصنيع الحيوية لتلك الجهود.</p> <h3 >The Role: Maintenance Assistant Engineer – Electrical</h3> <p >تسعى مجموعة أبو نيان إلى تعيين <strong >مهندس مساعد صيانة – كهربائية</strong> للانضمام إلى فريق التصنيع لديها في جدة، مكة، المملكة العربية السعودية. هذا المنصب بدوام كامل مركزي لضمان موثوقية وأداء وسلامة آلات المصنع والأنظمة الكهربائية. سيقود المرشح الناجح أنشطة الصيانة ويدعم مبادرات التحسين المستمر لتعزيز وقت تشغيل المعدات وكفاءة التصنيع.</p> <h3 >Key Responsibilities</h3> <ul > <li >إجراء صيانة وقائية وتنبؤية وتصحيحية على أجهزة ومعدات المصنع.</li> <li >تشخيص أعطال كهربائية وآلية هوائية وهيدروليكية وبرمجة PLC وأنظمة التحكم والقيادة والروبوتات.</li> <li >الحفاظ على أداء ماكينات الصح والطباعة وماكينات التصنيع بالليزر وماكينات الحفر ومطابع الأنابيب وخطوط التقطيع.</li> <li >تطوير وتنفيذ جداول الصيانة الوقائية.</li> <li >دعم تركيب وتكليف وتعديل معدات الإنتاج الجديدة.</li> <li >مراقبة أداء المعدات وتنفيذ تحليل السبب الجذري (RCA) لتقليل الأعطال المتكررة.</li> <li >التنسيق مع فرق الإنتاج والجودة والهندسة لتقليل فترات التوقف.</li> <li >الإشراف على فنيي الصيانة والمتعاقدين الخارجيين أثناء أنشطة الصيانة.</li> <li >إدارة مخزون قطع الغيار وتقديم التنسيق الفني مع المصنعين الأصليين والموردين.</li> <li >ضمان الامتثال لمعايير الصحة والسلامة والبيئة، وقفل/إشارة القفل (LOTO)، وتقييمات المخاطر، وTPS، ومبادرات 5S.</li> <li >الحفاظ على وثائق الصيانة والتقارير وتاريخ المعدات بدقة.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >2-5 سنوات من الخبرة ذات الصلة في دور هندسة الصيانة.</li> <li >الاستعداد للعمل بنظام النوبات والاستجابة للصيانة الطارئة عند الطلب.</li> </ul> <h3 >Preferred Experience</h3> <ul > <li >خبرة في قطاع الطاقة الشمسية أو الطاقة المتجددة أو التصنيع الثقيل أو الإنتاج الصناعي.</li> </ul> <h3 >Work Environment</h3> <p >هذا المنصب بدوام كامل مقره في جدة، مكة، المملكة العربية السعودية، ضمن فريق تصنيع متنامٍ. يتطلب الدور تعاونًا وثيقًا مع أقسام داخلية وشركاء خارجيين للحفاظ على معايير تشغيلية عالية والمساهمة في التزام الشركة بحلول الطاقة النظيفة.</p>