مهندس مكافحة حرائق

Job Description<br><br>Job Purpose<br><br>To operate and support data center infrastructure by ensuring availability, security, and optimal performance of physical and virtual environments that enable Panda Retail Company’s digital and business operations<br><br>Job Responsibility:<br><br>Operate data center facilities, servers, storage, and network equipment to ensure continuous system availability. Monitor data center environmental conditions including power, cooling, and alarms to maintain safe operating environments. Perform installation, configuration, and replacement of data center hardware to support infrastructure reliability. Troubleshoot infrastructure incidents and hardware failures to restore services and minimize downtime. Execute approved maintenance activities, upgrades, and patches to maintain performance and security standards. Apply access control, safety, and security procedures within data center facilities to protect assets and data. Document infrastructure configurations, changes, and incidents to maintain accurate operational records. Coordinate with vendors and internal teams during maintenance and incidents to ensure timely issue resolution. Support capacity monitoring and infrastructure improvement initiatives by providing operational insights and recommendations. <br><br>Skills Description<br><br>Education :<br><br>Bachelor's degree in computer science, information technology, or a related field<br><br>Qualifications<br><br> Proven experience in data center operations and management Strong knowledge of data center technologies and best practices Excellent troubleshooting and problem-solving skills Excellent communication and interpersonal abilities Strong understanding of server hardware and software Knowledge of networking and storage systems Experience in troubleshooting and problem-solving in data center environments Ability to optimize data center performance and efficiency Proficiency in data center security and disaster recovery protocols Strong communication and teamwork skills Ability to handle and prioritize multiple tasks in a fast-paced environment

<p><strong>Key Roles &amp; Responsibilities:</strong></p><p><strong>Guest Service &amp; Transportation:</strong> Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</p><p><strong>Personalized Engagement:</strong> Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</p><p><strong>Safety &amp; Compliance:</strong> Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</p><p><strong>Vehicle Maintenance:</strong> Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.</p><p><strong>Luggage Handling:</strong> Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.</p><p><strong>Operational Coordination:</strong> Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</p><p><strong>Sustainability:</strong> Adhere to the resort s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.</p><p><strong>Brand Standards:</strong> Uphold Raffles grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School Diploma or equivalent; a degree in Hospitality is an asset.</p><p>Experience: Minimum 1 2 years of experience in a guest-facing role within a luxury hotel or resort.</p><p>Licensing: Must possess a valid Saudi Arabian driving license.</p><p>Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.</p><p>Attitude: A creative mindset with a passion for guest relations and an eye for detail.</p><p>Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>• Plan, organize, and oversee production activities to meet company goals and customer demands.<br><br>• Optimize the use of manpower, equipment, and resources to achieve high efficiency and standards.<br><br>• Supervise production to ensure it meets customer specifications and airline standards.<br><br>• Conduct quality checks, including product life, date marking, and adherence to hygiene.<br><br>• Coordinate with internal departments (e.g., Sales, Purchasing, Tray Setting) for smooth operations.<br><br>• Manage CAPEX and staff budgets, ensuring compliance with monthly targets.<br><br>• Document and communicate production updates and changes effectively.<br><br>• Support the development of new products and recipes, attending food fairs when necessary.<br><br>• Establish and update recipe books for consistent quality across products.<br><br>• Prepare regular reports on production progress, challenges, and improvements.<br><br>• Ensure compliance with hygiene and quality control standards.<br><br>• Address raw material shortages and implement contingency plans.<br><br>• Supervise training and development of junior staff, supporting Saudization programs.<br><br>• Participate in daily and monthly production meetings for strategic alignment.<br><br>• Adjust operational plans for high-demand periods, like Ramadan and Hajj.<br><br>• Take responsibility for staff scheduling, vacation planning, and overtime authorization.<br><br>• Develop and implement efficient production procedures, promoting continual improvement.<br><br>• Comply with cybersecurity protocols, handling data with required confidentiality.<br><br>• Obtain necessary permits for sensitive area access and report cybersecurity incidents.<br><br>• Maintain a safe and hygienic work environment, scheduling preventive equipment maintenance.</span></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><span>• Exceptional proven ability of kitchen management. <br>• Capacity in allocating tasks and monitoring progress. <br>• Outstanding communication, interpersonal and leadership skills. <br>• Ability to work efficiently under pressure. <br>• Up to date with culinary trends and optimized kitchen processes. <br>• Credentials in health and safety training - HACCP. <br>• Knowledge about labour minutes. <br>• Excellent time management skills. </span></p></div>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible. Parsons is looking for an amazingly talented Mechanical Manager to join our team! In this role, you will get to provide the necessary technical leadership, mentoring and guidance to the mechanical staff while working of the most exciting and large-scale luxury project based on KSA.</p><p>What You'll Be Doing:</p><ul><li>Recent experience Mechanical designs to local and international standards</li><li>Extensive experience and proficiency in using BIM software e.g Revit experience and other software.</li><li>Develop Master plan report, derive utility demand load calculations, sizing major equipment and selective protection coordination, tie in point requirements, Full understanding of wet utilities and infrastructure projects from Concept to IFC stage</li><li>Strong infrastructure engineering background with previous experience on infrastructure projects calculations, and report writing skills.</li><li>Reviewing design of mechanical equipment for Sewerage Treatment Plants, and various Storm water, Sewage, Irrigation Pumping Stations, fire pump station, district cooling network and Gas supply system.</li><li>Prefer with experience on designs of Mechanical systems for multistory buildings, special buildings such as data centers.</li><li>Shall be able to analyze the specific project requirements for greenfield, brownfield projects.</li><li>Should be familiar with KSA Authorities regulations and requirements e.g Civil defense , municipality , water and electrical authority etc.</li><li>Should be familiar with KSA local code and international standard e.g NFPA , BS.</li><li>Preparation of design reports, specifications, tender documents and securing design approvals for different project phases including coordination with client/authorities/sub consultants.</li><li>Review of design reports prepared by other consultants and preparation of design review reports.</li><li>Preparation of technical proposals and estimation for projects, Technical Evaluation of Bids and preparation of evaluation reports.</li><li>Coordination with all local authorities.</li><li>Carrying out Value Engineering for various technical options and preparing Value Engineering reports with recommendations.</li><li>Preparing Clarifications to Contractor RFIs, Review/approve key technical submittals related to Mechanical works and dry utilities.</li></ul><p>What Required Skills You'll Bring:</p><ul><li>Bachelor s degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum +18 years relevant experience in Mechanical design of Infrastructure projects.</li><li>Experience in design n of mechanical equipment for Sewerage Treatment Plants, and various Storm water, Sewage, Irrigation Pumping Stations, fire pump station , district cooling network and Gas supply system.</li><li>Recent experience Mechanical designs to local and international standards</li><li>Advanced proficiency in relevant software including Watts for Septicity analysis (preferable), hydraulic modeling analysis, CFD, Surge Analysis etc.</li><li>Must have thorough knowledge of industry practices and regulations.</li><li>Excellent written and verbal communication skills.</li></ul><p>What Desired Skills You'll Bring:</p><ul><li>Thorough knowledge of industry practices and regulations.</li><li>Ability to stay updated with relevant technical developments within the discipline.</li><li>Understanding of contract and scope of project deliverables.</li><li>Effective time and resource management.</li></ul><p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information. We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum +18 years relevant experience in Mechanical design of Infrastructure projects.</li><li>Experience in design n of mechanical equipment for Sewerage Treatment Plants, and various Storm water, Sewage, Irrigation Pumping Stations, fire pump station , district cooling network and Gas supply system.</li><li>Recent experience Mechanical designs to local and international standards</li><li>Advanced proficiency in relevant software including Watts for Septicity analysis (preferable), hydraulic modeling analysis, CFD, Surge Analysis etc.</li><li>Must have thorough knowledge of industry practices and regulations.</li><li>Excellent written and verbal communication skills.</li><li>Thorough knowledge of industry practices and regulations.</li><li>Ability to stay updated with relevant technical developments within the discipline.</li><li>Understanding of contract and scope of project deliverables.</li><li>Effective time and resource management.</li></ul>

We are looking for Diabetes Educator Specialist , Who provide education, training, and ongoing support to patients with diabetes and healthcare professionals (HCPs) to ensure the safe and effective use of diabetes management devices and therapies. The role aims to improve patient outcomes, enhance treatment adherence, and support customer satisfaction through continuous education and clinical support.<br><br>Key Responsibilities :<br>Patient Education & Product Training Healthcare Professional Collaboration & Patient Engagement Patient Follow-up & Clinical Support Reporting, Monitoring & Cross-Functional Coordination Customer Satisfaction, Safety & Compliance<br><br>Educational Qualifications & Certifications :<br>Bachelor’s Degree in Nursing, Pharmacy, Nutrition, Health Education, Biomedical Engineering, or any related healthcare field.<br>Knowledge & Experience (Functional and job related)<br>2–5 years of experience in diabetes education, patient support, healthcare training, or medical devices. .

<ul><li>Lead and supervise a crew of medium voltage electricians, ensuring safe and efficient execution of all tasks.</li><li>Interpret complex electrical blueprints, schematics, and technical manuals to guide installation and maintenance procedures.</li><li>Oversee the installation, testing, and commissioning of medium voltage switchgear, transformers, and distribution systems.</li><li>Perform troubleshooting and repair of medium voltage electrical equipment, minimizing downtime and ensuring system integrity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a Journeyman or Master Electrician license, demonstrating a strong foundation in electrical principles.</li><li>Hold a High School Diploma or GED equivalent; vocational training or an associate's degree in electrical technology is a plus.</li><li>Have a minimum of 7 years of hands-on experience specifically in medium voltage electrical systems.</li><li>Certified in OSHA 30-Hour Construction Safety and possess knowledge of NFPA 70E standards.</li></ul>

Role Purpose The Site Technical Manager will lead the technical delivery of facilities services across a marina and waterfront environment. Acting as the principal site-based technical contact for the client, the role will manage a team of inspectors and provide authoritative oversight across electrical, mechanical, water and associated building-services systems. This is a senior, hands-on Technical Manager position rather than a general facilities management role.<br>Key Responsibilities Lead day-to-day technical operations and maintenance across the marina, waterfront and associated facilities. Act as the primary technical point of contact for the client, providing clear updates on performance, risks, incidents and corrective actions. Direct and coordinate a site-based team of inspectors, ensuring effective inspections, quality control, follow-up and close-out. Provide technical leadership across electrical, mechanical, HVAC, plumbing, water systems, fire and life safety, and associated FM trades. Review planned preventive maintenance activities, method statements, risk assessments, permits, technical reports and contractor submissions. Apply SFG20 maintenance standards, or an equivalent recognised maintenance regime, to asset schedules and statutory tasks. Oversee water hygiene and Legionella control, including risk assessments, tank management, flushing, temperature monitoring, sampling, periodic testing and corrective actions in line with L8 principles and applicable local requirements. Monitor asset condition, recurring failures, statutory compliance and maintenance performance; recommend lifecycle, reliability and efficiency improvements. Lead technical investigations and support incident response, shutdowns, emergency works and business continuity. Ensure contractors and service teams meet contractual KPIs, service levels, safety standards and quality requirements. Maintain accurate technical records, inspection reports, test results, compliance evidence and management dashboards. Remain visible and active on site, verifying work quality and resolving technical issues at the point of delivery.<br>Candidate Requirements Bachelor’s degree in Electrical or Mechanical Engineering. Substantial experience in a Technical Manager, Engineering Manager or equivalent senior site-based role. Extensive technical knowledge across electrical and mechanical FM trades, with the ability to challenge and guide specialist teams. Proven experience leading inspectors, contractors and multidisciplinary technical operations on a complex site. Strong practical knowledge of planned maintenance, statutory compliance, asset management and technical service delivery. Working knowledge of SFG20 or an equivalent maintenance standard. Demonstrable knowledge of water hygiene and Legionella control aligned with L8 principles, including tank inspection, water use, sampling and periodic testing. Strong client-facing communication, reporting, problem-solving and site leadership skills. Good written and spoken English.<br>Preferred Experience Marine or waterfront experience gained in a marina, bay, dock station or mixed-use waterfront destination. GCC experience within a large, high-profile development or technically complex operating environment. Candidates with relevant exposure from major marina destinations in Muscat, Dubai or comparable regional locations are encouraged.

Role Purpose The Site Technical Manager will lead the technical delivery of facilities services across a marina and waterfront environment. Acting as the principal site-based technical contact for the client, the role will manage a team of inspectors and provide authoritative oversight across electrical, mechanical, water and associated building-services systems. This is a senior, hands-on Technical Manager position rather than a general facilities management role.<br>Key Responsibilities Lead day-to-day technical operations and maintenance across the marina, waterfront and associated facilities. Act as the primary technical point of contact for the client, providing clear updates on performance, risks, incidents and corrective actions. Direct and coordinate a site-based team of inspectors, ensuring effective inspections, quality control, follow-up and close-out. Provide technical leadership across electrical, mechanical, HVAC, plumbing, water systems, fire and life safety, and associated FM trades. Review planned preventive maintenance activities, method statements, risk assessments, permits, technical reports and contractor submissions. Apply SFG20 maintenance standards, or an equivalent recognised maintenance regime, to asset schedules and statutory tasks. Oversee water hygiene and Legionella control, including risk assessments, tank management, flushing, temperature monitoring, sampling, periodic testing and corrective actions in line with L8 principles and applicable local requirements. Monitor asset condition, recurring failures, statutory compliance and maintenance performance; recommend lifecycle, reliability and efficiency improvements. Lead technical investigations and support incident response, shutdowns, emergency works and business continuity. Ensure contractors and service teams meet contractual KPIs, service levels, safety standards and quality requirements. Maintain accurate technical records, inspection reports, test results, compliance evidence and management dashboards. Remain visible and active on site, verifying work quality and resolving technical issues at the point of delivery.<br>Candidate Requirements Bachelor’s degree in Electrical or Mechanical Engineering. Substantial experience in a Technical Manager, Engineering Manager or equivalent senior site-based role. Extensive technical knowledge across electrical and mechanical FM trades, with the ability to challenge and guide specialist teams. Proven experience leading inspectors, contractors and multidisciplinary technical operations on a complex site. Strong practical knowledge of planned maintenance, statutory compliance, asset management and technical service delivery. Working knowledge of SFG20 or an equivalent maintenance standard. Demonstrable knowledge of water hygiene and Legionella control aligned with L8 principles, including tank inspection, water use, sampling and periodic testing. Strong client-facing communication, reporting, problem-solving and site leadership skills. Good written and spoken English.<br>Preferred Experience Marine or waterfront experience gained in a marina, bay, dock station or mixed-use waterfront destination. GCC experience within a large, high-profile development or technically complex operating environment. Candidates with relevant exposure from major marina destinations in Muscat, Dubai or comparable regional locations are encouraged.

<h3 >About the Role</h3> <p >Amentum is seeking an <strong >Aviation Electrician Lead</strong> to perform comprehensive electrical maintenance on H-60 helicopters. This full-time position is based in Al Jubail, Eastern Province, Saudi Arabia, and requires a skilled electrician capable of executing Planned Maintenance Interval Inspections (PMI), Organizational, Intermediate, and Depot level maintenance.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform maintenance and repair of major assemblies, subassemblies, and wire and connector replacements on H-60 aircraft and related systems.</li> <li >Conduct inspection, troubleshooting, fault detection, fault isolation, and implement corrective actions on electrical and utilities systems.</li> <li >Operate and maintain all applicable ground support equipment.</li> <li >Identify, use, and maintain common, special, and precision tools for powerplant maintenance and repair.</li> <li >Manage all maintenance documentation, applicable forms, records, and reports using appropriate references and publications, including the NAMP.</li> <li >Provide On-the-Job-Training (OJT) for Saudi technicians and other personnel, including maintaining training records.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >8 years of current or previous experience performing complex helicopter electrical work, including inspections, testing, adjusting, aligning, assembly/disassembly, repair, replacement, modification, and troubleshooting of aircraft electrical systems, equipment, AC/DC power, flight controls, fire detection, power distribution, fuel, and utilities systems.</li> <li >Ability to correct discrepancies by removing, repairing, or replacing defective circuits, wires, connectors, control units, plugs, switches, circuit breakers, diodes, resistors, capacitors, relays, and other parts of aircraft electrical systems.</li> <li >Proficiency in performing final functional checks on existing and newly installed aircraft electrical systems, equipment, wiring, and cables to verify continuity, resistance, amperage, and insulation breakdown using standard and specialized tools.</li> <li >Comprehensive knowledge of electrical theory, principles, circuitry, circuit configuration, aircraft electrical systems and their interrelationships, and a working knowledge of electronic principles.</li> <li >Ability to trace signal paths through printed circuits and aircraft wiring to troubleshoot, modify, repair, overhaul, and maintain complex electrical systems such as antiskid, automatic flight control, and fuel indicating systems.</li> <li >Ability to read and interpret blueprints, wiring diagrams, schematic diagrams, and technical directives.</li> <li >Candidates must pass a background check and drug test. The role may also require obtaining and maintaining a secret clearance.</li> </ul> <h3 >Work Environment and Physical Demands</h3> <p >This role requires the ability to perform essential duties satisfactorily. Physical demands include walking and standing on level and inclined surfaces for extended periods, climbing stairs, ramps, ladders, and work stands. The ability to lift 50 pounds, distinguish color, and judge three-dimensional depth is also required.</p> <h3 >Commitment to Safety and Quality</h3> <p >Amentum maintains a strong safety culture, requiring all employees to continuously develop and maintain a safe work environment, complete training requirements, and participate in emergency response tasks. Quality is foundational to the business, and employees are expected to consistently provide services that meet customer expectations, conforming to the Amentum Quality Policy and applicable Quality System documents.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>From Land to Sea – Active Experiences in Nature's Purest Form <br> </span><p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br> <br> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br> <br> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose <p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p><br><br> <p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p><br><br> <p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p><br><br> Key Responsibilities Operational Delivery <ul> <li> <p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p><br><br> </li> <li> <p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p><br><br> </li> <li> <p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p><br><br> </li> <li> <p>Support the operational rollout of new adventure products, activities, and guest experiences.</p><br><br> </li> <li> <p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p><br><br> </li> <li> <p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p><br><br> </li> <li> <p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p><br><br> </li> <li> <p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p><br><br> </li> <li> <p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p><br><br> </li> <li> <p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p><br><br> </li> <li> <p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p><br><br> </li> <li> <p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p><br><br> </li> <li> <p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p><br><br> </li> </ul> Leadership &amp; Team Development <ul> <li> <p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p><br><br> </li> <li> <p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p><br><br> </li> <li> <p>Promote a positive, collaborative, and guest-focused team culture.</p><br><br> </li> <li> <p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p><br><br> </li> <li> <p>Support new team member onboarding, familiarisation, and operational competency assessments.</p><br><br> </li> </ul> Safety, Risk &amp; Compliance <ul> <li> <p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p><br><br> </li> <li> <p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p><br><br> </li> <li> <p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p><br><br> </li> <li> <p>Ensure instructors comply with all operational, environmental, and safety requirements.</p><br><br> </li> <li> <p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p><br><br> </li> </ul> Policies, Systems, Processes &amp; Reporting <ul> <li> <p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p><br><br> </li> <li> <p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p><br><br> </li> <li> <p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p><br><br> </li> <li> <p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p><br><br> </li> </ul> Health, Safety &amp; Environment <ul> <li> <p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p><br><br> </li> <li> <p>Promote a proactive safety culture across all adventure activities.</p><br><br> </li> <li> <p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p><br><br> </li> <li> <p>Support emergency preparedness activities, drills, and incident response procedures.</p><br><br> </li> </ul> Continuous Improvement <ul> <li> <p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p><br><br> </li> <li> <p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p><br><br> </li> </ul> Key Stakeholders Internal <ul> <li> <p>AKUN Management</p><br><br> </li> <li> <p>Adventure Operations Team</p><br><br> </li> <li> <p>RSSE Management</p><br><br> </li> <li> <p>Resort Operations</p><br><br> </li> <li> <p>Guest Experience</p><br><br> </li> <li> <p>Health, Safety &amp; Compliance</p><br><br> </li> <li> <p>Training Team</p><br><br> </li> <li> <p>Asset Management</p><br><br> </li> <li> <p>Destination Development</p><br><br> </li> <li> <p>Other relevant internal departments</p><br><br> </li> </ul> External <ul> <li> <p>Guests</p><br><br> </li> <li> <p>Resort Partners</p><br><br> </li> <li> <p>Activity Providers</p><br><br> </li> <li> <p>Emergency Services</p><br><br> </li> <li> <p>Certification Bodies</p><br><br> </li> <li> <p>Equipment Suppliers</p><br><br> </li> <li> <p>Sporting Federations</p><br><br> </li> <li> <p>Government Authorities</p><br><br> </li> <li> <p>Destination Stakeholders</p><br><br> </li> </ul> Qualifications &amp; Experience <ul> <li> <p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p><br><br> </li> <li> <p>Basic Land Navigation certification with practical GPS navigation experience.</p><br><br> </li> <li> <p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p><br><br> </li> <li> <p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p><br><br> </li> <li> <p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p><br><br> </li> <li> <p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p><br><br> </li> <li> <p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p><br><br> </li> <li> <p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p><br><br> </li> </ul> Essential Skills <ul> <li> <p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p><br><br> </li> <li> <p>Strong leadership, coaching, mentoring, and team development capabilities.</p><br><br> </li> <li> <p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p><br><br> </li> <li> <p>Excellent communication, interpersonal, and stakeholder management skills.</p><br><br> </li> <li> <p>Professional, guest-focused, adaptable, and service-oriented.</p><br><br> </li> <li> <p>Ability to perform effectively within remote and dynamic operational environments.</p><br><br> </li> <li> <p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p><br><br> </li> <li> <p>Practical understanding of luxury hospitality operations and premium guest expectations.</p><br><br> </li> </ul> Job Context <p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p><br><br> Competencies Leadership Competency – Operational Leadership <p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p><br><br> Core Competency – Guest Excellence <p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p><br><br> Functional Competency – Adventure Safety &amp; Risk Management <p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p><br><br> <p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Serve as a Consultant in the Dermatology department, Diagnose and treat injuries or illnesses. Responsible to examine patients; take medical histories; prescribe medications; and order, perform, and interpret diagnostic tests. Responsible to counsel patients on diet, hygiene, and preventive healthcare whenever it is related to their individual cases. Provide second opinion and coaching for specialist and senior specialist physicians. Support the top management with recommendations and ideas for improving the services provided and the staff in the clinic either on the short or the long term. Accountabilities Position Accountabilities: Assess patients and document findings. Designs and executes the patient s plan of care. Educates patients on their health condition, investigations required, treatment options and medication use. Educates patients on health promotion and disease prevention. Orders and reviews result of patients investigations. Prescribe medications for patients. Fulfills his/her obligations related to Patient Records. Prescribe medications for patients. Performs other job related duties and responsibilities as assigned. Adherent to all Nahdi Care Clinics (NCC) Policies and Procedures (P&amp;P), Bylaws Strategic Plan, Rules &amp; Regulation. Adherent to the mission, vision goals and practice guidelines in NCC. Actively participate in all NCC Committees and Task Forces that he/she are assigned to. Adherent to the CBAHI standards of care. Establish and maintain effective and cooperative working relationships with other departments of the NCC, other local agencies, vendors, patients, their families and other interested parties. Completes fire safety requirements. Complies with clinical &amp; departmental structure standards, including attendance. Participates in continuous quality improvement / program evaluation activities and observe measures to ensure Clinical, MOH and CBAHI quality Standards and Regulations are met. Participate in continuous professional development of all junior staff . Evidence base oriented. Integrate the population factors of heritage, environment, and disease prevalence into a patient s care. Develops, participate and supports an active Continuing Medical Education program for the Section, Department or Clinical assigned by the chairman which may include rounds, conferences, lectures, and journal clubs and other educational activities. Specialty Tasks: Specific privileges based on his training, experience, skills and in the guidelines of the Saudi health council. Performs additional tasks based on specialty and their Clinical Privileges. Coaching &amp; Knowledge Sharing: Provide second opinion for specialists and senior specialist if needed to ensure sharing knowledge across the team as well as adherence to guidelines and best practices. Support the Medical Director (if needed) in the performance management process with the specialist and senior specialists by providing objective evaluation for their performance and potential. The employee s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need. Work Environment Indoors : 100% Outdoors : 0% Working Days : 6 Working Days Days off : 1 Day Off Working Hours : 8 net working hours according to shift schedule approved by head of department.</p><p><strong>Desired Candidate Profile</strong></p><p>Job Requirement Education Bachelor s degree in medicine and surgery from recognized universities. Master s degree in (related specialty) from recognized universities. FellowshipBoard or Medical Doctor MD Experience 5 years of clinical experience following Medical Doctor MD in the specialty OR 3 year of clinical experience following Fellowship in the specialty. SCFHS License Licensed as Consultant in (related specialty) from Saudi Commission for Health Specialties. Computer Skills Office &amp; Health Information Systems Languages English and Arabic (fluent speaking and writing)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><em>Working at Accor:</em></p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p><strong><u>Primary Responsibilities </u></strong></p><br><ul><li><strong>Concierge Operation</strong></li><li>Assist guests with all inquiries, both hotel and non-hotel related</li><li>Attend shift briefings to ensure hotel activities and operational requirements are known</li><li>Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date</li><li>Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events</li><li>Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel’s operating standards</li><li>Consult Log Book for information/requests left by outgoing shift</li><li>Manage guests’ mails, messages, courier services and parcel postage as requested by guests</li><li>Maintain order and security of guests’ keys and other selected keys kept in Front Office, ensuring key issue policy is followed</li><li>Receive telephone calls and take messages for guests who are out</li></ul><p><strong>Other Responsibilities</strong></p><br><ul><li>Maintain complete knowledge of all food &amp; beverage services, outlets and hotel services/features</li><li>Be fully conversant with hotel fire &amp; life safety/emergency procedures</li><li>Attend all briefings, meetings and trainings as assigned by management</li><li>Report for duty on time wearing clean and complete uniform at all times</li><li>Maintain a high standard of personal appearance and hygiene at all times</li><li>Perform other reasonable duties assigned by the Management of the Hotel</li></ul><p><strong><u>Main Complexity/Critical issues in the Job</u></strong></p><br><p>Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests’ expectation/VOG target.</p><br><br>Qualifications<br><br><p><strong><u>Knowledge and Experience</u></strong></p><br><ul><li>Diploma in Tourism / Hospitality Management</li><li>Minimum 1 year of relevant experience</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li></ul><p><strong><u>Competencies</u></strong></p><br><ul><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Must be well-presented and professionally groomed at all times</li></ul><br>Additional Information<br><br><p><em>Role Benefits &amp; Perks</em></p><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.</li><li>Work with sector-leading IDeaS revenue management platform.</li></ul><p><em>Additional Information&nbsp;</em></p><br><p>This role requires:</p><br><ul><li>Fluency in English and Arabic</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Main Duties: Maintain complete knowledge of: Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP s Scheduled in-house group activities, locations and times All department policies / service procedures Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menu s, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review the Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them Ensure that the guests are pleased with their table. Present the open menu to the guest. Ensure that the tables are set to the best service of the guest. Anticipate heavy business times and organize procedures to handle waiting lines. Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day. Maintain positive guest relations at all times. Be familiar with hotel services / activities to respond to guest inquiries accurately. Handle guest complaints following instant pacification procedures and insuring guest satisfaction. Monitor guests reactions and confer frequently with management to ensure guest satisfaction. Monitor and participate to ensure that all tables are cleared and reset according to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate, maximizing productivity and quality. Do table visits systematically at each meal period to ensure guest satisfaction. Promote F&amp;B Outlets to each customer in down time. Successful completion of the training process. To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced. To assist in Menu printing. Other Duties: To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To provide friendly, courteous and professional service at all times. To maintain good working relationships with colleagues and all other departments. To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To comply with local legislation as required. To respond to any changes in the department as dictated by the needs of the hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To attend training and meetings as and when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times. Strong interpersonal and problem solving abilities. Ability to work well under pressure in a fast paced environment. Ability to work cohesively and collaboratively as part of a team.</p>

<p><b>Main Duties:</b></p><p>Maintain complete knowledge of:</p><ul><li>Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP s</li><li>Scheduled in-house group activities, locations and times</li><li>All department policies / service procedures</li></ul><p>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</p><p>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</p><p>Communicate reservation or cancellation changes to management as they arise throughout the shift.</p><p>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</p><p>Ensure that all menu s, check folders are cleaned and in sufficient quantity.</p><p>Ensure that the hostess stand is cleaned and organized.</p><p>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</p><p>Greet the guests at the entrance of the restaurant.</p><p>Seat Guest accordingly to floor plan / being fair to each waiter.</p><p>Show guests their table which has been designated to them</p><p>Ensure that the guests are pleased with their table.</p><p>Present the open menu to the guest.</p><p>Ensure that the tables are set to the best service of the guest.</p><p>Anticipate heavy business times and organize procedures to handle waiting lines.</p><p>Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</p><p>Maintain positive guest relations at all times.</p><p>Be familiar with hotel services / activities to respond to guest inquiries accurately.</p><p>Handle guest complaints following instant pacification procedures and insuring guest satisfaction.</p><p>Monitor guests reactions and confer frequently with management to ensure guest satisfaction.</p><p>Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.</p><p>Monitor and maintain cleanliness and working conditions of own section equipment and supplies.</p><p>Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.</p><p>Promote a cooperative working climate, maximizing productivity and quality.</p><p>Do table visits systematically at each meal period to ensure guest satisfaction.</p><p>Promote F&amp;B Outlets to each customer in down time.</p><p>Successful completion of the training process.</p><p>To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.</p><p>To assist in Menu printing.</p><p>Other Duties:</p><p>To report for duty punctually wearing the correct uniform and name tag.</p><p>To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</p><p>To provide friendly, courteous and professional service at all times.</p><p>To maintain good working relationships with colleagues and all other departments.</p><p>To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</p><p>To comply with local legislation as required.</p><p>To respond to any changes in the department as dictated by the needs of the hotel.</p><p>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</p><p>To attend training and meetings as and when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Ability to work cohesively and collaboratively as part of a team.</li></ul>

<h3><strong>About the Front Office Agent Role at Accor</strong></h3><p>Accor, a global hospitality group encompassing over 45 brands and 5,500 hotels, is seeking a <strong>Front Office Agent</strong>. This full-time position is designed for individuals with 0-1 years of experience, serving as the primary point of connection for guests and shaping their initial and lasting impressions. As a Front Office Agent, you will bring the brand to life through intuitive service, genuine warmth, and meticulous attention to detail, acting as a crucial liaison between guests and the resort.</p><h3><strong>Guest Service Responsibilities</strong></h3><p>The Front Office Agent is central to delivering exceptional guest experiences, with duties including:</p><ul><li>Warmly welcoming all guests with genuine enthusiasm and a personalized approach.</li><li>Building strong guest relationships through recognition, personalization, and preference tracking.</li><li>Escorting guests to their rooms when necessary, especially VIPs, to ensure a smooth and informative transition.</li><li>Recognizing repeat and VIP guests, anticipating their needs, and tailoring interactions accordingly.</li><li>Providing accurate information about the hotel’s facilities, outlets, and local area happenings.</li><li>Proactively managing guest requests and resolving issues or complaints efficiently, ensuring feedback is logged and followed up in appropriate systems.</li><li>Handling special requests before, during, and after stays to ensure guests feel genuinely cared for.</li><li>Maintaining effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.</li><li>Identifying upselling opportunities across rooms, suites, F&amp;B outlets, and spa to support revenue targets.</li><li>Enrolling guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li></ul><h3><strong>Operational and Administrative Duties</strong></h3><p>Key operational tasks for this role involve:</p><ul><li>Conducting efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>Processing payments, handling deposits, issuing keys, and explaining room and hotel features.</li><li>Scanning passports and IDs as per Saudi regulatory compliance and ensuring CID reporting accuracy.</li><li>Maintaining detailed shift handovers to ensure seamless team transitions and continuity of guest service.</li><li>Attending daily briefings and remaining informed on occupancy, arrivals, departures, events, and internal updates.</li><li>Operating the Property Management System confidently for all Front Office functions.</li><li>Managing the Reception email inbox professionally and timely.</li><li>Performing regular checks on registration cards and guest buckets, ensuring compliance with Data Quality Standards.</li><li>Monitoring float accuracy, processing currency exchanges and paid outs, and following cash handling procedures.</li><li>Closing cashier audits at shift end, ensuring alignment of balances and documentation.</li></ul><h3><strong>Candidate Profile and Required Skills</strong></h3><p>The ideal candidate will demonstrate the following attributes and abilities:</p><ul><li>Professional, polished, and confident in guest-facing environments.</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment.</li><li>Ability to work cohesively with co-workers as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Ability to promote positive relations with all guests.</li><li>Able to exercise good judgment when interacting with difficult guests.</li><li>Understanding and ability to work effectively in a multi-cultural environment.</li></ul><h3><strong>Compliance and Work Environment</strong></h3><p>This role requires adherence to strict operational and ethical guidelines. The Front Office Agent is expected to uphold the privacy and confidentiality of all guest information. Compliance with the hotel’s credit policy and all Standard Operating Procedures (SOPs) related to cashiering and guest services is mandatory. Furthermore, the role requires adherence to all Health, Safety &amp; Hygiene procedures, and familiarity with fire and emergency protocols.</p><h3><strong>Join Accor</strong></h3><p>Contribute to creating memorable guest experiences within the Accor network.</p>