وظائف مدير العمليات - جدة السعودية

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CISO Mentor (part-time basis) based in Saudi Arabia.<br><br>As a CISO Mentor, you will advise and support the development of a mature, scalable Information Security function within a fast-growing, globally distributed technology environment. This part-time role is designed for an experienced security executive who can provide strategic guidance while helping emerging security leaders navigate complex challenges. You will contribute expertise across product security, governance, risk and compliance, incident response, cloud security, and security culture. Your guidance will help strengthen defenses, improve security processes, and establish scalable practices without compromising product performance or business agility. You will work closely with security, engineering, product, monitoring, and business teams, sharing practical knowledge and executive-level perspective. This is an opportunity to make meaningful impact through focused mentorship and strategic advisory support while working only several hours per month.<br><br>Accountabilities<br><br>Mentor and advise security leaders on building, scaling, and continuously improving an Information Security program. Provide strategic guidance on perimeter and network-layer defenses, including WAF, rate limiting, anti-bot protections, and DDoS mitigation. Advise on securing product APIs against abuse, anomalous traffic, and other application-level threats. Strengthen authentication, authorization, access controls, and protections against vulnerabilities such as IDOR. Guide the Vulnerability Management process, including vulnerability identification, prioritization, remediation, and tracking. Advise on external penetration testing programs and support effective remediation of identified findings. Provide leadership and guidance for product security Incident Response, including crisis management and post-incident activities. Help establish effective detection and response processes in collaboration with monitoring and security teams. Contribute security expertise to Fraud, Trust & Safety, and related cross-functional initiatives. Advise on customer data protection through access controls, encryption, masking, and other appropriate safeguards. Mentor teams responsible for the Security Champions program and promote secure development practices across product and engineering. Provide strategic oversight and guidance for the Bug Bounty program. Help establish risk management frameworks, compliance roadmaps, and vendor risk management practices.<br><br>Requirements<br><br>7+ years of experience in senior Information Security leadership roles such as CISO, VP of Security, or Head of Information Security, with a strong track record of mentoring or advising emerging security leaders. Proven zero-to-one experience building, scaling, and managing an Information Security program from the ground up within a startup or scaling organization. Deep practical experience operating in highly regulated environments such as Fin Tech, Health Tech, or Gov Tech, including successfully navigating rigorous audits and frameworks such as SOC 2 Type II, ISO 27001, PCI-DSS, HIPAA, or GDPR. Strong architectural knowledge of securing high-throughput, highly available, distributed systems and cloud-native environments across AWS, GCP, or Azure, while maintaining performance and scalability. Strong understanding of strategic Governance, Risk, and Compliance, with the ability to establish risk management, compliance, and vendor risk processes and coach others in applying them. Exceptional executive communication skills, including the ability to translate complex technical risks into clear business impacts and mentor security leaders in communicating with C-level executives and Boards. Demonstrated experience designing and leading enterprise-grade Incident Response programs, including crisis management and post-breach communications. Proven ability to build and promote a security-first culture across engineering, product, and business functions. Strong mentoring, coaching, stakeholder management, and strategic problem-solving abilities. Fluent Russian.<br><br>Benefits<br><br>Part-time engagement requiring only several hours per month. Remote-first working environment with the flexibility to work from Poland. Opportunity to advise and mentor security leadership while having a meaningful strategic impact. Collaboration with an international, distributed team of technology and security professionals. Exposure to complex, globally distributed, high-scale digital products and security challenges. Flexible engagement designed to fit alongside other professional commitments.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Data Scientist, Senior-Level based in Saudi Arabia.<br><br>This is a senior-level opportunity for a data and AI professional who wants to influence enterprise-wide transformation initiatives.<br><br>You will help shape modern data ecosystems and develop intelligent, agentic AI solutions from strategy through end-to-end delivery.<br><br>The role combines hands-on data science expertise with product ownership, technical architecture, governance, and client advisory responsibilities.<br><br>You will translate complex business needs into structured backlogs, roadmaps, and scalable Data & AI solutions.<br><br>Your work will focus on building modular, reusable capabilities that can operate effectively across sophisticated enterprise environments.<br><br>You will collaborate with technical and business stakeholders, lead high-level discussions, and provide trusted guidance on emerging AI opportunities.<br><br>This position is ideal for an experienced professional who combines strong analytical foundations with strategic thinking, technical leadership, and a passion for innovation.<br><br>Accountabilities<br><br>Design, build, and orchestrate agentic AI workflows, generative AI applications, LLM-based solutions, and intelligent autonomous systems. Translate business objectives and user needs into structured product backlogs, user stories, technical requirements, and execution roadmaps. Take ownership of Data & AI initiatives from strategic definition through architecture, development, implementation, and delivery. Design modular, scalable, and reusable Data and AI components that can be applied across complex enterprise environments. Apply strong data stewardship practices covering data quality, lifecycle management, privacy, governance, security, and production readiness. Bridge business and technical requirements by collaborating closely with stakeholders, project managers, engineers, data professionals, and other cross-functional teams. Act as a trusted technical advisor, leading demonstrations, architecture discussions, technical workshops, and high-level stakeholder conversations. Identify opportunities to improve enterprise data ecosystems and accelerate the adoption and scaling of advanced AI capabilities. Provide technical leadership throughout delivery, helping teams make sound architectural and implementation decisions. Communicate complex Data & AI concepts clearly to diverse, multicultural stakeholders and help align technical solutions with strategic business outcomes.<br><br>Requirements<br><br>5+ years of professional experience in Data Science, Machine Learning, AI Architecture, or a closely related field. Strong foundations in statistics, mathematics, machine learning, and modern cloud-native data platforms. Proven experience designing, building, or orchestrating agentic AI systems, generative AI solutions, LLM applications, or intelligent autonomous workflows. Strong product ownership mindset, with the ability to translate business requirements into product backlogs, user stories, priorities, and actionable roadmaps. Deep understanding of data quality, data lifecycle management, privacy, governance, and data stewardship practices. Ability to architect modular, scalable, reusable Data & AI components across complex enterprise technology environments. Strong technical leadership and client-facing advisory skills, including experience leading demonstrations, technical discussions, and stakeholder engagements. Excellent problem-solving and analytical capabilities, with the ability to connect technical decisions to business objectives. Strong communication and collaboration skills, particularly when working with cross-functional and multicultural teams. Fluent English at B2 level or higher, with the confidence to communicate, influence, and collaborate with global stakeholders. Ability to work independently while taking ownership of complex initiatives and contributing effectively within multidisciplinary teams. Passion for emerging AI technologies, enterprise transformation, continuous innovation, and building production-ready solutions.<br><br>Benefits<br><br>Work Flexibility: Remote work opportunity. Professional Impact: Contribute to large-scale Data & AI transformation initiatives and help shape intelligent enterprise solutions. Technical Innovation: Work with generative AI, agentic systems, LLM applications, cloud-native data platforms, and modern AI architectures. Leadership Opportunities: Serve as a technical advisor and influence architecture, product direction, and strategic technology decisions. Global Collaboration: Work with diverse, multicultural stakeholders across complex enterprise environments. Career Growth: Expand expertise across data science, AI architecture, product ownership, governance, and enterprise transformation. Strategic Exposure: Gain experience connecting business strategy with scalable technical solutions and end-to-end AI delivery.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company: MySouq Job Title: Head of Marketing / Marketing & Growth Lead Department: Commercial / Marketing Reports To: Founders / CEO / Head of Commercial & Operations Location: Jeddah, Saudi Arabia Employment Type: Full-time<br>Job Summary MySouq is seeking a senior, commercially driven Marketing & Growth leader to build the company's marketing function from the ground up and scale the brand, customer base, and marketplace. This is a builder role for a hands-on marketing leader who can develop the strategy, establish the brand, acquire customers, drive transactions, build marketing capabilities, and create a scalable growth engine. The successful candidate will combine strategic marketing, brand building, customer acquisition, performance marketing, e-commerce, social media, content, influencer marketing, CRM, analytics, and commercial thinking. The role requires someone who can work closely with founders and senior management, challenge assumptions constructively, move quickly, manage ambiguity, and personally execute during the startup phase before building and leading a larger marketing team. This is not a traditional corporate marketing role focused primarily on managing an established department or coordinating agencies.<br>Key Responsibilities1. Marketing Strategy & Go-to-Market Develop and execute MySouq's overall marketing and growth strategy. Build the Go-to-Market (GTM) strategy for launching and scaling MySouq in Saudi Arabia. Define target customer segments, customer needs, value proposition, positioning, and differentiation. Develop strategies to establish brand awareness, credibility, trust, and customer adoption. Identify the most effective channels and customer acquisition opportunities. Translate business objectives into clear marketing priorities, campaigns, budgets, and KPIs. Continuously evaluate market trends, customer behavior, competitors, and emerging opportunities.2. Brand Building Develop and establish the MySouq brand positioning and identity in the Saudi market. Build a strong and differentiated consumer proposition. Develop brand messaging across digital, social, content, advertising, and customer touchpoints. Ensure consistency of brand communication across all channels. Build awareness, consideration, trust, and customer loyalty. Develop campaigns that strengthen MySouq's position within the e-commerce and marketplace sector.3. Customer Acquisition & Growth Develop and execute customer acquisition strategies across multiple channels. Drive customer growth, transactions, revenue, and GMV. Develop acquisition plans across paid, organic, social, influencer, referral, partnership, and other channels. Monitor and optimize CAC, conversion rate, ROAS, retention, LTV, revenue, and GMV. Identify opportunities to improve customer acquisition economics. Build scalable growth engines while maintaining healthy unit economics. Develop and test new acquisition channels, campaigns, and growth initiatives.4. Performance Marketing Lead the overall performance marketing strategy across relevant digital channels. Establish campaign objectives, budgets, audience strategies, and performance KPIs. Monitor campaign performance and continuously optimize spend and results. Work with internal teams and agencies on paid search, paid social, display, retargeting, and other digital channels. Analyze CAC, ROAS, conversion, revenue contribution, and customer quality. Reallocate marketing investment based on performance and business priorities.5. Social Media, Content & Influencer Marketing Develop MySouq's social media and content strategy. Build an engaging and relevant consumer community. Develop content calendars aligned with brand and commercial objectives. Identify and manage relevant influencers, creators, KOLs, and strategic partners. Develop influencer and creator-led acquisition programs. Measure influencer and social campaigns based on reach, engagement, traffic, conversion, and commercial results. Develop Arabic-first and culturally relevant content for the Saudi market.6. E-commerce & Customer Journey7. CRM, Retention & Customer Engagement Develop a strong understanding of the complete digital customer journey. Identify opportunities to improve customer acquisition, engagement, conversion, and retention. Work closely with Product, Technology, Commercial, and Operations teams to improve the customer experience. Analyze customer behavior across awareness, consideration, acquisition, conversion, purchase, retention, and advocacy. Identify conversion barriers and recommend improvements. Support development of personalized and data-driven customer journeys. Develop CRM and customer retention strategies. Build customer lifecycle journeys across acquisition, onboarding, repeat purchase, and reactivation. Develop segmentation and targeted customer campaigns. Improve customer retention, frequency, repeat purchases, and lifetime value. Utilize customer data and behavioral insights to improve engagement and revenue.8. Marketing Campaigns & Launches Plan and execute major brand and product launch campaigns. Develop campaign concepts, objectives, budgets, channel strategies, timelines, and KPIs. Coordinate with creative, media, content, influencer, technology, and commercial teams. Manage campaign execution from concept through performance evaluation. Conduct post-campaign analysis and identify lessons for future campaigns.9. Marketing Budget & Commercial Management Develop and manage the annual marketing budget. Allocate marketing investment across channels based on expected commercial returns. Monitor marketing spend, ROI, CAC, ROAS, revenue contribution, and customer economics. Balance brand investment with short-term performance requirements. Make data-driven decisions regarding budget allocation. Ensure marketing investment supports MySouq's overall business and growth objectives.10. Data, Analytics & Performance Management Establish a comprehensive marketing performance measurement framework. Develop dashboards and reporting covering key growth and marketing KPIs. Analyze customer acquisition, conversion, retention, revenue, GMV, CAC, ROAS, and LTV. Identify trends, opportunities, and performance gaps. Present clear insights and recommendations to founders and senior management. Use data to continuously test, learn, optimize, and scale marketing activities.11. Team & Agency Leadership Build and develop the MySouq marketing team as the business scales. Define organizational structure, roles, responsibilities, and KPIs. Recruit, coach, and develop high-performing marketing talent. Manage external agencies, creative partners, media agencies, influencers, and other marketing vendors. Establish clear agency briefs, deliverables, performance expectations, and accountability. Ensure external partners deliver measurable business outcomes.12. Leadership & Stakeholder Management Work directly with founders, CEO, and senior management on business growth priorities. Present marketing strategies, business cases, budgets, and performance results to senior leadership. Challenge assumptions and provide commercially sound recommendations. Collaborate closely with Commercial, Seller Management, Product, Technology, Operations, and Finance. Ensure marketing priorities remain aligned with overall company objectives.<br>Key Performance Indicators Customer acquisition and growth New customer acquisition Customer Acquisition Cost (CAC) Customer Lifetime Value (LTV) Conversion rate Revenue growth GMV growth ROAS / marketing ROIActive customers Customer retention rate Repeat purchase rate Marketing-qualified traffic Brand awareness and engagement Campaign performance Influencer / creator campaign performance Marketing budget efficiency Customer growth and acquisition economics<br>Qualifications & Experience Bachelor's degree in Marketing, Business Administration, Communications, E-commerce, or a related field. MBA or relevant postgraduate qualification is an advantage. Approximately 8–15 years of overall marketing, growth, digital, e-commerce, or commercial experience. Minimum 3+ years in a marketing leadership, growth leadership, or equivalent senior role preferred. Exceptional candidates with fewer years of experience but significant startup, growth, and Saudi market experience may also be considered. Strong experience in e-commerce, marketplaces, consumer technology, apps, quick commerce, digital retail, social commerce, fintech, or consumer-focused businesses. Strong experience launching, building, or scaling a brand or digital business. Significant experience in the Saudi / KSA market is highly preferred. Strong understanding of Saudi consumer behavior, culture, digital channels, social media, and influencer ecosystem. Proven experience managing marketing budgets and delivering measurable commercial outcomes. Experience working directly with CEOs, founders, owners, or senior executives.<br>Preferred Industry Background Candidates may come from environments such as:E-commerce Online marketplaces Consumer technology Quick commerce / delivery Digital retail Fashion, beauty & lifestyle e-commerce Consumer apps Fintech Social commerce Creator-led businesses Digital-first startups and scale-ups<br>During the interview, candidates should be able to clearly explain:Business situation → Strategy → Personal contribution → Execution → Budget → KPIs → Results → Lessons learned Strong candidates should be comfortable discussing actual numbers and demonstrating how their marketing activities translated into customers, revenue, GMV, CAC, conversion, retention, and growth.<br>???? Interested candidates can send their CVs to: ahmed.linkedincv@gmail.com???? Know someone who may be a good fit? Please share this opportunity or send us a referral.

Position: Center Accountant Location: Riyadh, Saudi Arabia Industry: Finance & Accounting<br><br>Position Overview:The Center Accountant (Accounts Receivable) is responsible for managing accounts receivable activities within the sales center and warehouse environment. The role focuses on monitoring salesmen collections, reconciling customer accounts, and ensuring accurate inventory control through regular stock verification. This position plays a key role in maintaining financial accuracy, preventing discrepancies, and supporting smooth coordination between warehouse operations, sales teams, and finance.<br>Key Responsibilities:Accounts Receivable (AR) & Sales Collection:Manage daily accounts receivable transactions related to warehouse and sales operations. Record and reconcile cash collections from salesmen (delivery drivers) on a daily basis. Ensure all collections are accurately posted and matched against customer invoices. Monitor customer outstanding balances and follow up on overdue accounts. Prepare and review customer aging reports to maintain healthy receivable balances. Handle customer account reconciliation and resolve discrepancies in coordination with sales teams. Salesmen (Van Sales) Control:Work closely with salesmen to track daily routes, deliveries, and collections. Verify sales transactions, returns, and cash settlements submitted by salesmen. Monitor pending transactions (TC) and ensure timely clearance. Identify and report any shortages, overages, or irregularities in collections. Support clearance procedures for salesmen and ensure accountability is properly documented. Inventory Control & Stock Verification:Perform regular physical inventory counts in the warehouse and showrooms. Reconcile physical stock with system records to identify and resolve discrepancies. Monitor damaged goods, returns, and stock variances. Verify daily load and stock movement between warehouse and sales vans. Participate in month-end inventory closing activities. Cash Handling & Reconciliation:Ensure daily cash collected from salesmen is accurately counted, recorded, and deposited. Perform cash reconciliation between physical cash and system balances. Prepare daily reports on cash shortages or discrepancies. Reporting & Compliance:Prepare daily and monthly AR and collection reports. Maintain proper documentation for all financial and inventory transactions. Ensure compliance with company policies and internal control procedures. Support audit requirements by providing accurate and organized records.<br>Qualifications & Requirements:Education: Diploma or bachelor’s degree in accounting, Finance. Experience: Minimum 2years of experience in sales accounting in manufacturing, FMCG, or retail. Language: proficient in English (spoken and written). Technical Skills: Strong knowledge of sales accounting principles, hands-on ERP experience (preferably Dynamics 365), proficiency in Excel. Soft Skills: High attention to detail, accuracy and cross-functional coordination, problem-solving skills.

ESPRIMO Srl, società di consulenza informatica che opera dal 2002 su tutto il territorio nazionale ed internazionale, a supporto delle imprese, si colloca nel settore dell’Information Technology proponendosi come obiettivo quello di fornire una vasta gamma di prodotti, servizi e soluzioni nelle aree più strategiche per l’impresa, come: Infrastrutture IT, Content Management, ERP, Business Intelligence, CRM, Web Applications, è alla ricerca di:<br>Senior Enterprise Architect (Technology, Data & Infrastructure) <br>Per un'importante iniziativa strategica legata a EXPO 2030, siamo alla ricerca di professionisti senior di Enterprise Architecture che contribuiranno alla definizione della futura architettura digitale e tecnologica dell'organizzazione.<br>Cerchiamo esperti con una solida esperienza in uno o più dei seguenti ambiti:Technology Architecture Data & Integration Architecture Security & Infrastructure Architecture<br>Principali responsabilitàDefinire la Target Enterprise Architecture e le roadmap evolutive. Disegnare modelli architetturali, standard tecnologici e framework di governance. Garantire interoperabilità, scalabilità, sicurezza e resilienza dell'ecosistema digitale. Supportare l'adozione di tecnologie innovative quali Artificial Intelligence, Advanced Analytics, Intelligent Command Centers, Smart Operations e IoT. Collaborare con stakeholder business e technology per assicurare l'allineamento tra obiettivi strategici e architettura target. Definire architetture di riferimento, linee guida e principi per l'evoluzione delle piattaforme enterprise.<br>Esperienza richiesta Cerchiamo professionisti con comprovata esperienza in almeno uno dei seguenti domini:<br>Technology Architecture Enterprise Architecture Technology Strategy & Roadmap Digital Transformation Enterprise Platforms Integration Frameworks<br>Data & Integration Architecture Enterprise Data Models Data Governance Data Platforms & Analytics Integration Architecture API Management e Data Exchange<br>Security & Infrastructure Architecture Cloud Architecture Infrastructure Strategy Network Architecture Cyber Security Business Continuity e Resilience<br>Requisiti preferenziali Esperienza in programmi di trasformazione complessi o su larga scala. Background in Smart Cities, Mega Events, Public Sector o grandi ecosistemi digitali. Conoscenza delle architetture basate su AI, IoT e Smart Operations. Eccellenti capacità di stakeholder management e comunicazione executive.<br>Sede operativa: Ibrido con disponibilità per trasferta di 3/6 mesi in Arabia Saudita Retribuzione indicativa: P. IVA € 350-450/gg (spese trasferta a parte) Si richiede ottima conoscenza della lingua inglese<br>Si offre un inserimento in un contesto stimolante e innovativo, con grandi prospettive di crescita professionale e una retribuzione commisurata all'esperienza. Si richiede l’invio di Curricula rispondenti al profilo della posizione aperta, verranno presi in considerazione solo quelli effettivamente in possesso dei requisiti sopraindicati. La ricerca è rivolta ad entrambi i sessi (L.903/77). Inviare dettagliato curriculum vitae, con l’autorizzazione al trattamento dei dati personali secondo la Legge 196/2003.

Saudi Data Protection Officer (DPO)???? Riyadh, Saudi Arabia???? Full-time | On-site???? Cybersecurity & Compliance Department Company: CYBER – A National Leader in Cybersecurity Advisory & Compliance Reporting to: Lead DPOAbout CYBER:CYBER is a Saudi cybersecurity consulting firm trusted by national entities and critical infrastructure sectors. We partner with government and private sector organizations to drive compliance with national cybersecurity mandates, data protection frameworks, and secure digital transformation. Role Overview:We are looking for a Saudi National to serve as the Data Protection Officer (DPO), aligned with the legal requirements of the Saudi Personal Data Protection Law (PDPL). The selected candidate will lead compliance governance for internal operations and client engagements, working closely with cross-functional teams and regulatory bodies. This role is vital to maintaining data protection integrity across CYBER’s service portfolio and will contribute directly to national data protection objectives. Key Responsibilities:Act as the subject matter expert for PDPL compliance within CYBER and for client support engagements. Monitor internal and client-related compliance activities and conduct audits where necessary. Serve as the official liaison with the Saudi Data & Artificial Intelligence Authority (SDAIA) or other supervisory bodies. Handle data subject inquiries and ensure rights are upheld under applicable laws. Lead data breach response planning and assist in incident investigations. Deliver internal and external training on data protection awareness and legal obligations. Support executive management in compliance risk assessment and reporting. Coordinate with Cybersecurity, Legal, Risk, and Project teams to ensure integrated governance. Qualifications:Saudi National (required in compliance with Saudi regulations for DPO designation under PDPL).2–5 years of experience in data protection, legal compliance, or privacy governance. Bachelor's degree in Law, Information Security, or a related field. Professional certifications such as CIPM, CIPP, CDPO, or ISO 27701 are preferred. Strong familiarity with NCA frameworks and national cybersecurity regulations. Skills & Attributes:Excellent analytical and risk evaluation skills. Strong written and verbal communication skills in both Arabic and English. High integrity, confidentiality, and professional accountability. Comfortable interacting with senior leadership and external regulators. What We Offer:Competitive compensation linked to experience and performance. Continuous learning, certifications, and development pathways. A collaborative and mission-driven work environment. Opportunities to work on national-level strategic projects.

<h3 >About the Role</h3> <p >Panda Retail Company, part of the Savola Group, is seeking a <strong >Customer Helpdesk ********** - Replenishment - West (1)</strong> to join their team in Jeddah. This full-time role serves as a critical link between internal customers and various supply chain functions, including planning and logistics, ensuring efficient operational flow and inventory management.</p> <h3 >Role Purpose</h3> <p >The primary purpose of this position is to facilitate seamless communication and coordination within the supply chain, focusing on inventory accuracy and operational issue resolution. The specialist will be responsible for analyzing stock situations, preparing decisions on overstock, damaged, and expired items, and executing store pre-issues within the system to optimize inventory efficiency and minimize losses.</p> <h3 >Key Responsibilities</h3> <ul > <li >Coordinate and communicate effectively between stores and supply chain functions to ensure timely resolution of operational issues and consistent service delivery.</li> <li >Analyze stock levels, including overstock, damaged, and expired items, to support data-driven decisions aimed at minimizing losses and enhancing inventory efficiency.</li> <li >Prepare and execute store pre-issues and stock adjustments within the system to maintain accurate inventory records and support smooth operational processes.</li> <li >Respond to internal customer inquiries and requests pertaining to supply chain operations, ensuring prompt assistance and high satisfaction levels.</li> <li >Monitor and report recurring store issues and operational bottlenecks to contribute to continuous improvement initiatives in logistics and planning processes.</li> <li >Collaborate with logistics, planning, and inventory control teams to ensure timely stock movements, replenishments, and the implementation of corrective actions.</li> <li >Maintain accurate documentation and records of store requests, stock adjustments, and issue resolutions to ensure traceability and compliance with internal procedures.</li> <li >Identify and escalate critical operational challenges to ensure timely intervention and prevent potential business disruptions.</li> <li >Support system updates and process improvements within the helpdesk function to enhance efficiency, accuracy, and user experience for internal stakeholders.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A Bachelor’s degree in Business Administration, Management, Industrial Engineering, or a related field, or equivalent practical experience.</li> <li >2-5 years of business-related experience in a relevant field.</li> </ul> <h3 >Location and Work Type</h3> <p >This is a full-time position based in Jeddah, Saudi Arabia, contributing to the operational efficiency of Panda Retail Company's supply chain.</p> <h3 >Application</h3> <p >Candidates who meet the specified requirements are encouraged to apply for this role.</p>