معلم حاسب الى - الاحساء السعودية

About the Role As a Principal Software Engineer with a Frontend/UI-UX specialty, you will define interaction architecture and deliver high-assurance, mission-critical digital platforms, setting the technical direction for the team. Operating in an Agile environment, you'll solve complex usability challenges related to real-time data synchronization, cryptographic state visualization, and secure content handling. This role blends expert proficiency in design tooling (Figma) with robust front-end engineering (Vue.js, Type Script), combining deep UX ownership with production-level UI implementation. Responsibilities Architect user flows for applications requiring real-time state updates and low-latency user feedback Design unobtrusive visual indicators for data integrity, encryption status, and content protection layers Independently develop pixel-perfect, responsive components using Vue.js and Type Script Implement complex client-side logic for dynamic content rendering and secure data presentation Ensure seamless integration with RESTful APIs and real-time Web Sockets for live telemetry data Own and expand the internal Design System (icons, typography, atomic components) across web, mobile, and desktop Create high-fidelity interactive prototypes in Figma to validate complex workflows and state transitions with engineering stakeholders Transform abstract security concepts (identity verification, data classification, regulatory compliance) into clear, human-readable interface elements Champion inclusive design, conducting accessibility audits to guarantee usability across diverse enterprise and government demographics Requirements Bachelor's or Master's degree in Computer Science, Design, Human-Computer Interaction (HCI), or a related field8+ years of professional experience in UI/UX design and front-end engineering Proven ability to architect, build, and deploy complex, stateful web applications (real-time dashboards, high-density data-processing interfaces) at scale Clear track record of translating UX requirements into production-ready code within structured Agile/Scrum workflows Highly experienced in secure API integration and managing complex client-side state logic Strong proficiency in HTML5, CSS3, and Type Script, including secure integration of RESTful APIs and Web Sockets Mandatory professional experience with the Vue.js ecosystem (Pinia, Vue Router) Expert proficiency in Figma (Auto Layout, Components, Prototyping) Comprehensive understanding of WCAG 2.1 AA guidelines and ARIA roles Proven ability to articulate and defend complex design decisions to engineering and product stakeholders in fluent English Deep commitment to representing the "voice of the user" in technical discussions Desirable Certifications Google UX Design Professional Certificate Certified Professional in Accessibility Core Competencies (CPACC) UX Certification from Nielsen Norman Group (NN/g)

Overview: <br>The Industrial AI Expert is responsible for designing, developing, deploying, and managing advanced Industrial AI solutions across multiple industrial domains and use cases. The role serves as a subject matter expert in Industrial AI, applying deep technical expertise to build scalable, production-ready AI applications that improve operational performance, reliability, safety, and efficiency. The position focuses on the end-to-end engineering lifecycle of Industrial AI products, including solution architecture, model development, deployment, integration, monitoring, and continuous optimization. The role collaborates closely with cross-functional teams and provides technical guidance and knowledge sharing while remaining an individual contributor without direct people management responsibilities.<br>Key Responsibilities:<br>• Design, develop, deploy, and maintain Industrial AI applications and products across diverse industrial use cases and operational environments.• Engineer and implement AI and machine learning solutions for predictive maintenance, anomaly detection, frontline diagnostics, corrosion prediction, production optimization, and energy optimization.• Develop intelligent digital assistants and autonomous operational workflows that enhance industrial decision-making and operational efficiency.• Translate business requirements and operational challenges into scalable, production-grade AI solutions and technical architectures.• Design and implement data pipelines, feature engineering processes, and model deployment frameworks that support reliable AI operations.• Integrate AI solutions with industrial systems, operational technologies, and enterprise platforms while ensuring interoperability and scalability.• Monitor model performance, manage model lifecycle activities, and continuously optimize solutions to maintain accuracy and business value.• Apply MLOps and AI engineering best practices to improve solution reliability, maintainability, and deployment efficiency.• Conduct technical assessments, proof-of-concepts, and feasibility studies for emerging Industrial AI technologies and use cases.• Troubleshoot complex technical issues and provide expert guidance on AI solution design, implementation, and optimization.• Contribute to engineering standards, reusable frameworks, and best practices to promote technical excellence and knowledge sharing across teams.• Collaborate with domain experts, data engineers, product teams, and business stakeholders to ensure successful solution delivery and adoption.<br>Qualifications:<br>Education:• Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Computer Engineering, Electrical Engineering, Industrial Engineering, or related discipline (Master is preferred)• Professional certifications in Artificial Intelligence, Machine Learning, Cloud Platforms, Data Engineering, or MLOps are advantageous.<br>Experience:• 8–12 years of experience software engineering, data science, artificial intelligence, or machine learning engineering.• Demonstrated experience in developing and deploying Industrial AI solutions in industrial, manufacturing, energy, utilities, or asset-intensive environments.• Hands-on experience across the full AI solution lifecycle, from data acquisition and model development to deployment and operational monitoring.• Experience delivering production-grade AI

Bella Physical Therapy Center specializes in neurological rehabilitation, sports injury recovery, and post-surgical rehabilitation, with dedicated services for children with special needs — all delivered through high-quality, patient-centered care. Position: Full-time – On-site – Dammam Key Responsibilities:Greet patients, manage front desk operations, and organize patient flow Schedule, confirm, and follow up on appointments Handle check-in/check-out and maintain accurate patient records Answer calls and inquiries professionally Process payments, support administrative tasks, and coordinate with clinical staff Qualifications:Experience in medical reception and appointment scheduling Familiarity with medical terminology and basic healthcare documentation Strong communication skills in Arabic and English Accuracy and organization in managing patient data Computer literacy; experience with EMR/scheduling systems preferred Prior experience in a medical or rehabilitation clinic is an advantage

We are actively looking for customer-focused and motivated Sales Consultants to join our Store team in Dammam City,<br>Core Responsibilities:• Deliver an exceptional customer experience and provide professional sales support.• Assist customers in selecting products and services that best meet their needs.• Achieve personal and store sales targets while contributing to overall store performance.• Maintain product displays, pricing accuracy, and store presentation standards.• Support inventory management activities, including stock replenishment and cycle counts.• Participate in promotional campaigns and seasonal sales activities.• Follow company policies, procedures, and safety standards.<br>Essential Qualifications and Skills:• High School or higher (Diploma/Bachelor’s degree preferred).• 0–2 years of experience in retail sales or customer service.• Strong communication skills in Arabic and English.• Basic computer and POS system knowledge.• Passion for sales and customer service.• Flexibility to work shifts, weekends, and peak seasons.

We are actively looking for customer-focused and motivated Sales Consultants to join our Store team in Jubail City.<br>Core Responsibilities:• Deliver an exceptional customer experience and provide professional sales support.• Assist customers in selecting products and services that best meet their needs.• Achieve personal and store sales targets while contributing to overall store performance.• Maintain product displays, pricing accuracy, and store presentation standards.• Support inventory management activities, including stock replenishment and cycle counts.• Participate in promotional campaigns and seasonal sales activities.• Follow company policies, procedures, and safety standards.<br>Essential Qualifications and Skills:• High School or higher (Diploma/Bachelor’s degree preferred).• 0–2 years of experience in retail sales or customer service.• Strong communication skills in Arabic and English.• Basic computer and POS system knowledge.• Passion for sales and customer service.• Flexibility to work shifts, weekends, and peak seasons.

Job Location: Oman<br>Qualifications Strong Quality Control and Inspection skills, including hands-on experience assessing weld quality and adherence to standards. Knowledge of Quality Assurance and Quality Management practices related to welding processes and fabrication projects. Effective Communication skills for reporting inspection results, collaborating with cross-functional teams, and interacting with clients or auditors. Valid CBT (Computer-Based Test) qualification relevant to welding inspection, with familiarity of international welding codes (e.g., AWS, ASME, ISO). Experience in industrial, construction, or oil and gas environments, preferably in a QC or welding inspection capacity. Ability to read and interpret welding procedures, engineering drawings, and technical specifications. Strong attention to detail, analytical thinking, and adherence to safety and regulatory requirements. Diploma or degree in Mechanical Engineering, Metallurgy, or a related field; additional welding inspection certifications are an advantage.

We are actively looking for customer-focused and motivated Cashiers to join our Stores team in Al-Ahasa City.<br>Core Responsibilities:• Provide a friendly, professional, and efficient checkout experience to every customer.• Greet, engage, and thank customers, ensuring a positive impression of the store.• Support the store’s customer service program (e.g., Guest model) and contribute to CSI results.• Escalate customer complaints or issues promptly to the Operations Manager.• Promote add-on products, services, warranties, and accessories during checkout.• Support seasonal campaigns and promotional transactions in line with company procedures.• Follow company policies, procedures, and safety standards.<br>Essential Qualifications and Skills:• High school, Diploma, or Bachelor’s degree.• 0–2 years of cashiering or customer service experience.• Proficiency in Arabic & English.• Basic math, computer literacy, and POS system knowledge.• Customer service orientation and attention to detail.• Flexibility to work shifts, weekends, and peak seasons.

The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.<br><br>Responsibilities Manage technologies and provide administrative assistance for various systems Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems Negotiate and communicate with third-party software providers for new software's and troubleshootin<br>g<br>Qualificatio<br>ns<br>Bachelor's degree in computer science or relevant field5+ years of experience in related field Experience in information technology space and solving various software and hardware problems Strong technical problem solving and communication ski<br>lls

The Enterprise Computing & Cloud Architect is responsible for defining and governing the enterprise architecture for computing and infrastructure platforms across on-premises environments, private cloud, public cloud, and High-Performance Computing (HPC) and AI infrastructure. Key Responsibilities<br><br>Own and maintain the enterprise architecture for computing platforms across on-premises, private cloud, public cloud, HPC, and AI environments. Define enterprise target architectures, reference architectures, technology standards, principles, and design patterns for computing and cloud platforms. Develop and maintain strategic technology roadmaps aligned with business objectives, enterprise architecture strategy, and emerging technology trends. Provide architecture leadership and assurance for major programs, transformation initiatives, and complex technology solutions. Evaluate and recommend infrastructure, cloud, computing, virtualization, containerization, HPC, and AI technologies based on enterprise requirements. Establish architectural principles and standards covering scalability, availability, performance, security, resilience, interoperability, and cost optimization. Ensure alignment between solution architectures and the enterprise architecture, technology standards, and strategic direction. Lead architecture reviews and provide technical governance throughout the solution lifecycle. Assess current-state environments and develop transition architectures and migration strategies toward the target state. Define cloud adoption, hybrid cloud, workload placement, and infrastructure modernization strategies. Collaborate with cybersecurity, data, applications, networking, operations, and other architecture domains to ensure integrated enterprise solutions. Provide architectural guidance for high-performance and AI computing platforms, including compute capacity, acceleration technologies, scalability, and integration requirements. Assess technology risks, technical debt, architectural dependencies, and opportunities for modernization. Required Qualifications & Experience<br><br>Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or a related discipline. Master's degree in a relevant field is preferred.10+ years of experience in technology, infrastructure, cloud, or enterprise architecture, with significant experience in large-scale enterprise environments. Demonstrated experience designing and governing complex computing and infrastructure platforms. Strong experience across on-premises infrastructure and public/private cloud environments. Experience with HPC and/or AI infrastructure architecture is highly desirable. Strong understanding of cloud architecture, virtualization, containers, compute platforms, storage, networking, and infrastructure automation. Experience developing enterprise architecture standards, reference architectures, technology roadmaps, and governance frameworks. Proven experience providing architectural assurance for major programs and complex technology implementations. Strong understanding of security, resilience, availability, scalability, performance, and infrastructure cost optimization principles. Excellent stakeholder management, communication, analytical, and problem-solving skills. Preferred Certifications<br><br>Relevant architecture, cloud, or technology certifications such as:TOGAF or equivalent enterprise architecture certification. AWS, Microsoft Azure, or Google Cloud architecture certifications. Relevant VMware, Kubernetes, HPC, AI infrastructure, or other specialist technology certifications. Key Competencies<br><br>Enterprise & Technology Architecture Cloud & Hybrid Cloud Architecture Computing & Infrastructure Architecture HPC & AI Infrastructure Architecture Governance & Assurance Technology Strategy & Roadmapping Solution Evaluation & Design Technology Risk Management Stakeholder & Vendor Management Strategic Thinking and Innovation

Company Description ORG UAC, located in Dammam, Saudi Arabia, is a part of the ORG Group, one of the largest can manufacturers in China. ORG Group specializes in providing integrated packaging solutions, encompassing brand planning, packaging design, manufacturing, filling services, and marketing support. Since its establishment in 1997, the company has focused on research, development, and production of metal packaging products for food, beverage, and dairy industries. ORG UAC delivers innovative and high-quality packaging solutions to meet customer needs while ensuring excellent service and support.<br>BE maintainer:Primary purpose of the position: (Describe the scope of the position) Ensure Necker is running properly with no operations issues or quality defects. Examine, test and measure product from assigned equipment for quality specifications, using appropriate gauges and instruments and record date. Check Camera operations – analyze camera reject and report to area team leader Setting-up, adjusting, repairing, maintaining and overhaul of Necker and IBOComplies with position related safety SOP’s and work instructions, especially for Lockout/Tag out, Chemical Handling, Machine Guarding, Housekeeping, SQF, and Personal Protective Equipment. Check machines and analyze any mechanical or operational issues. Make changeovers or conversions by setting up assigned equipment for change in material, size or product. Check, test and measure product for quality specifications. Perform Preventative Maintenance inspection of assigned equipment, report findings and take appropriate action. To maximize production and minimize spoilage during the manufacturing process. Examine, test and measure product from assigned equipment for quality specifications, using appropriate gauges and instruments and record date. Apply and implement 5S system.<br>Professional & Education Qualification: Requires 3 years mechanical diploma education Requires three years previous experience the same field<br>Skills and Knowledge:Able to use hand tools with hands on skills Ability to read and understand engineering drawings. Able to use computers Able to write reports Computer knowledge / mechanical knowledge

The project aims to enhance the current processes for managing and maintaining the Upstream Visualization Platform by first assessing the existing infrastructure, which consists of VMware Cloud Foundation, the Omnissa Horizon platform, and Windows and Red Hat operating systems. We will then develop standardized workflows, an automation stack, and improved monitoring dashboards that leverage UDC’s existing technologies, including Ansible and Terraform. <br>By the end of the project, we expect to deliver a centralized tool or web portal that enables authorized users to deploy new applications and farms, modify existing environments, and access enhanced, real-time dashboards for ongoing platform management.<br>Technical Skills BS degree in Computer Science or equivalent or in any engineering discipline. Understand how VMware Cloud Foundation infrastructure and Omnissa Horizon Platform works Having Server management experience include both Windows and Linux Having Good experiences on Ansible and terraform Full stack developer Familiar with Rest API

???? We're Hiring | Senior . NET Developer???? Location: Al Khobar, Saudi Arabia???? Employment Type: Contract???? ???? Experience: 5–8 Years???? Domain: Financial/Banking Services<br>We are looking for an experienced Senior . NET Developer to join our team in Al Khobar, Saudi Arabia. The ideal candidate will have strong expertise in . NET technologies, API integrations, databases, and enterprise application development within the financial domain. Key Skills. NET Framework ASP. NET Core C#REST APIs & SOAP/XML Web Services Windows Services Microsoft SQL Server Oracle Database IIS Administration Dev Ops & Deployment Practices Git / TFSIntegration Architecture & Design Secure API & Integration Security Agile Methodology<br>Preferred Profile Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Self-motivated, proactive, and a collaborative team player.???? Qualification: Bachelor's Degree in Computer Science, Information Technology, or a related discipline.<br>???? If you're interested or know someone who would be a great fit, please share your updated CV at shahrookhk@ixceed-solutions.com<br>#Hiring #Dot Net Developer #Senior Dot Net Developer #ASPNETCore #CSharp #RESTAPI #SQLServer #Oracle #Git #Dev Ops #Agile #Banking #Financial Services #Saudi Arabia Jobs #AlKhobar #ITJobs #Hiring Now

**Job Responsibilities:**1. Responsible for the implementation of digitalization projects; fully participate in project execution from initiation, planning, execution, monitoring, to closure. Key areas of expertise include MES, PLS, WMS, etc.2. Conduct preliminary requirement analysis, prepare requirement documentation, assist in functional design, develop implementation plans, deliver project presentations, and support project execution.3. Collaborate with Solution Architects (SR) in drafting and organizing solution documents, and work with development teams on functional design and development.4. Manage business communication with clients, technical coordination with developers, and requirement translation during project implementation.5. Adhere to management directives and deliver work outcomes as required.<br>**Qualifications:**1. Bachelor’s degree or higher in Computer Science, Mechatronics, or related fields; minimum 3 years of work experience, with preference for relevant industry experience.2. In-depth understanding of the entire project lifecycle, including user research, requirement analysis, solution design, and project delivery; PMP certification is preferred.3. Strong documentation and Power Point skills, with proficiency in Microsoft Office software.4. Excellent learning ability, verbal expression, and communication skills; capable of clearly conveying product features and highlights to clients, with the ability to control and guide requirements.5. Willingness to undertake long-term international business trips.6. Proficient in English communication.

About the Client Our client is a leading real estate company based in Dammam, Saudi Arabia, seeking an experienced Oracle Fusion ERP Consultant to support its digital transformation initiatives and optimize Oracle Fusion ERP solutions across the organization.<br>Job Purpose Provide expert consulting services for Oracle Fusion ERP implementation, optimization, and support, ensuring business processes are aligned with Oracle Fusion best practices while delivering efficient and scalable ERP solutions.<br>Key Responsibilities Lead Oracle Fusion ERP implementation, enhancement, and optimization projects. Analyze business requirements and translate them into Oracle Fusion solutions. Configure and optimize Oracle Fusion ERP modules. Collaborate with business stakeholders to improve operational processes. Support system integration, testing, user acceptance testing (UAT), and go-live activities. Provide user training, knowledge transfer, and post-go-live support. Troubleshoot system issues and recommend continuous improvements. Prepare project documentation and implementation reports.<br>Requirements Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.10+ years of experience in ERP consulting. Proven hands-on experience with Oracle Fusion ERP implementation and support. Strong expertise in Oracle Fusion modules such as Financials, Procurement, SCM, HCM, or related modules. Experience within the real estate sector is preferred. Oracle Fusion certifications are an advantage. Strong analytical, communication, and stakeholder management skills.

Looking for a motivated, fresh engineer to handle tenders received from customers, manage customer portals, communicate timely with stakeholders, prepare and submit the proposal following the company process while meeting customer deadlines Responsibilities:Screening new opportunities on digital portals like Etimad. Outline Tender specifications, instructions for bidders, and submission requirements. Support pre-bid and post-bid clarifications communication through portals or emails. Prepare and compile proposals/Bids in accordance with Clients' instructions while meeting customer deadlines Responsible for maintaining consistent timelines of submittals and meeting deadlines. Follow up on tender status and notification coming on customer portals or company emails. - Prepare tender documentation including cost summary sheets, technical compliance, risk assessments and approval documentation. Submit completed tender proposals to meet customer deadlines. Translation of the Arabic bid document to English and vise versa Manage the overall tendering and proposal development process. Oversee proposals/bids submissions on customer portals. Ensure compliance with internal tendering / proposal / estimation guidelines Skills : Advanced user of MS Office software. Effective communication skills. Critical thinking and attention to details. Time Management and organization skills.<br>Education and Qualifications Bachelor’s degree in Computer Science, Information Technology, or any related engineering degree.<br>Must have : Saudi . Not a student. Not registered in GOSI. Available to start immediately.

About the Client Our client is a leading real estate company based in Dammam, Saudi Arabia, seeking an experienced Oracle Fusion ERP Consultant to support its digital transformation initiatives and optimize Oracle Fusion ERP solutions across the organization.<br>Job Purpose Provide expert consulting services for Oracle Fusion ERP implementation, optimization, and support, ensuring business processes are aligned with Oracle Fusion best practices while delivering efficient and scalable ERP solutions.<br>Key Responsibilities Lead Oracle Fusion ERP implementation, enhancement, and optimization projects. Analyze business requirements and translate them into Oracle Fusion solutions. Configure and optimize Oracle Fusion ERP modules. Collaborate with business stakeholders to improve operational processes. Support system integration, testing, user acceptance testing (UAT), and go-live activities. Provide user training, knowledge transfer, and post-go-live support. Troubleshoot system issues and recommend continuous improvements. Prepare project documentation and implementation reports.<br>Requirements Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.10+ years of experience in ERP consulting. Proven hands-on experience with Oracle Fusion ERP implementation and support. Strong expertise in Oracle Fusion modules such as Financials, Procurement, SCM, HCM, or related modules. Experience within the real estate sector is preferred. Oracle Fusion certifications are an advantage. Strong analytical, communication, and stakeholder management skills.

We're Hiring | Hostess | Gastronomica Gastronomica Burger Boutique in Al Khobar is expanding its team and looking for warm, well-presented, and organized individuals to join us as Hostesses. ???? Learn more about us: https://gastronomica-me.com/This position is open to Saudi candidates, based locally in Al Khobar (accommodation will not be provided). Salary: Around 5,500 SARUniform: Western attire (trousers + blazer)<br>Qualifications:Minimum high school education required Prior restaurant experience preferred but not necessary Fluent in English and proficient in Arabic Strong computer knowledge (Windows, internet browsers, Word) Familiarity with restaurant reservation systems and MICROS is a plus Polished, presentable, and professional appearance<br>Skills:Ability to take and follow instructions, both written and verbal Basic assessment and math skills Strong interpersonal and communication skills<br>Duties and Responsibilities:Welcome guests and manage seating arrangements Handle reservations and phone bookings Monitor dining sections, estimate wait times, and manage the waiting list Coordinate between kitchen, front of house, and guests for smooth operations Assist and guide waiters during busy periods Maintain guest relations and guest history/database Analyze and resolve guest concerns Maintain a clean, orderly reception area, including menus and stationery Support opening, hand-over, and closing duties Participate in pre-shift and operational meetings Assist the Restaurant Manager with day-to-day organization and operations<br>???? Location: Al Khobar Interested candidates, please send your CV to talent@creativehospitality.org

Job Purpose:The role supports the organization's cybersecurity and business continuity objectives by maintaining robust network security controls, managing network-related security incidents, and ensuring the resilience and availability of critical network services.<br>Key Responsibilities:Implement, administer, and monitor network security controls in compliance with ISO 27001 standards. Manage firewalls, routers, switches, VPNs, NAC, wireless security, DNS, DHCP, and remote access solutions. Maintain secure network segmentation, access controls, routing policies, and traffic filtering. Monitor and respond to network security incidents, perform investigations, and coordinate remediation activities with relevant IT teams. Ensure continuous network visibility through log management, SIEM integration, and security monitoring. Conduct security reviews, configuration audits, firewall rule assessments, and vulnerability remediation. Support secure connectivity for third parties, cloud environments, VPNs, and disaster recovery infrastructure. Participate in change management by assessing security impacts of network modifications and deployments. Maintain network security documentation, incident records, and audit evidence. Collaborate with IT Governance and compliance teams to ensure adherence to security policies, standards, and regulatory requirements.<br>Qualifications:Bachelor’s degree in information technology, Network Engineering, Computer Science, or a related field.5–8 years of hands-on experience in enterprise network administration and network security operations. Strong experience with firewalls, routing, switching, VPNs, wireless networks, and secure connectivity.

<p>ستكون المسؤولية الرئيسية لقائد المشروع في قطاع النفط والغاز هي الإشراف على تخطيط وتطبيق وتنفيذ مختلف مبادرات "التدريب والتطوير" داخل هذا القطاع. وسيكون مسؤولاً عن إدارة المشاريع التي تهدف إلى تعزيز المهارات والمعارف وبروتوكولات السلامة للموظفين العاملين في مجال النفط والغاز.</p><p><strong>المواصفات المطلوبة في المرشح</strong></p><ul><li><p>خبرة لا تقل عن 12 سنة في المجال الفني لصناعات البتروكيماويات والنفط والغاز مع الحصول على درجة البكالوريوس أو ما يعادلها.</p></li><li><p>معرفة بعملية التأهيل الوظيفي واعتماد الشهادات.</p></li><li><p>الدراية ببرامج الكمبيوتر الأساسية مثل MS Office.</p></li></ul>

<br><p><strong><u>Responsibilities:</u></strong></p><ul><li>Monitoring &amp; Management of infrastructure on 24/7 basis.</li><li>Provide back-to-back support of infrastructure components with related vendors when required.</li><li>On-site health check-ups after troubleshooting.</li><li>Log tickets and track via ITSM tool.</li><li>On-site support whenever required on a 24/7 basis.</li><li>Provide full management of infrastructure.</li><li>Ensure an efficient, smooth running of all systems with high availability levels that meet GACA's business requirements.</li><li>Provide monthly reports on the status of infrastructure (health, status, capacity, incidents, etc). Weekly if requested.</li><li>Allocate a Remote Service Delivery Manager as a single point of contact.</li><li>Online portal for the Managed components, where it should show clearly if any device is down, or any business is impacted.</li><li>Provide a well-defined Service Level Agreement.</li><li>Align IT service management processes in line with the ITIL framework, following global best practices.</li><li>Develop monitoring procedures that meet requirements and adhere to defined policies, and document in the standards and procedures manual.</li><li>Develop and maintain standard automated scripts to perform monitoring on systems software.</li><li>Identify and report problems, including system, file, disk and application problems.</li><li>Resolve or assist in resolving application problems in accordance with the SLR and escalate as required.</li><li>Provide preventative measures for proactive monitoring and self-healing capabilities to limit outages that affect service delivery.</li><li>Provide proactive and scheduled console monitoring of infrastructure and systems (e.g., hardware, network, batch schedule, interfaces and table spaces), respond to messages and take corrective action as required.</li><li>Provide troubleshooting, repair, and escalation of problems in the IaaS computing environment.</li></ul><p><br></p><p><strong><u>Qualification:</u></strong></p><p><br></p><p>Education: B.S in Computer Information Systems or Computer Science</p><p>Experience:</p><ul><li>2+ years of experience</li><li>Fundamental knowledge of the supported technologies</li><li>Monitoring, event management, and reporting skills</li></ul><p>Certificates: A Network Engineer should hold the following certifications.</p><ul><li>Cisco Certified Network Associate (CCNA)</li><li>Cisco Certified Networking Professional (CCNP) – Security</li></ul><p>Skills:</p><p>• Excellent communication skills, written and verbal</p><p>• Able to provide support to enterprise-level customer infrastructure operations and maintenance, and management across multiple customer sites.</p><p>• Good understanding of firewall concepts and experience in handling/troubleshooting issues like Rule Addition/Modification/Deletion, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis, etc.</p><p>• Basic knowledge of Cisco ISE monitoring and troubleshooting firmware upgrades.</p><p>• Troubleshoot and fix high-priority issues related to Firewall and NAC.</p><p>• Basic knowledge of Load Balancer monitoring and troubleshooting firmware upgrades, SSL offloading, Load Balancing Monitors, Service Weights, and Service Groups configurations.</p><p>• Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity.</p><p>• Involved in the process for HW replacement/ Firmware upgrade/ Config change/ Whitelisting or Blacklist URLs FW Rule addition etc.</p><p>• Troubleshoot IPsec &amp; VPN issues.</p><p>• Have knowledge of IT security policy for internet access and best practices</p><p>• Ability to interact with personnel at all levels and across all business units within the organization, and to comprehend business imperatives.</p><p>• Build teamwork.</p><p>• Hands-on experience with all Network Appliances such as Routers, Switches, firewalls, Proxy, etc.</p><p>• Hands-on experience with Cisco ISE</p><p><br></p>