وظائف اخصائي العمليات - جدة السعودية

Role Purpose Contribute to building and developing strategic and commercial partnerships for RASF Investment Company by identifying and engaging potential partners and brokers, managing partner relationships, overseeing partnership agreements, and fostering collaboration with relevant stakeholders to generate business opportunities, support business growth, and achieve the company’s strategic objectives. Key Responsibilities Execute partnership and business development plans in alignment with the company’s strategic objectives and growth initiatives. Identify, attract, and develop relationships with potential partners and brokers. Maintain regular communication with partners, brokers, and external stakeholders to strengthen collaboration and long-term relationships. Prepare partnership proposals, presentations, and company profiles for prospective partners. Support partnership negotiations and assist in preparing partnership agreements, commercial proposals, and related documentation. Monitor the implementation of partnership agreements and ensure compliance with agreed terms and obligations. Maintain and update partner and broker records within the Customer Relationship Management (CRM) system. Track partner performance, evaluate partnership outcomes, and prepare periodic performance reports. Coordinate with Sales and Marketing teams to maximize partnership-driven lead generation and business opportunities. Develop informational and incentive materials for partners and brokers to enhance engagement and performance. Represent the company at real estate, investment, and industry-related events, exhibitions, and conferences. Identify new partnership opportunities and recommend initiatives that enhance partnership value and business impact. Prepare periodic reports on partnership activities, opportunities, and follow-up plans. Contribute to strengthening the company’s market presence through strategic relationship-building initiatives. Perform any other duties assigned by the Partnerships Manager within the scope of the role. Requirements Bachelor’s degree in Business Administration, Marketing, Public Relations, or a related field. Minimum of 2 years of experience in partnerships, business development, sales, or a related field. Previous experience within the real estate, investment, or related sectors is preferred. Experience using Customer Relationship Management (CRM) systems. Proficiency in Microsoft Office applications. Strong relationship-building, negotiation, and communication skills. Fluency in Arabic; English proficiency is considered an advantage. Core Competencies Partnership Management Business Development Relationship Building and Stakeholder Management Negotiation and Influencing Skills Commercial Proposal Preparation Customer Relationship Management (CRM) Communication and Presentation Skills Partnership Performance Analysis and Reporting Partner and Broker Development Planning, Coordination, and Follow-up Problem Solving and Decision Making Teamwork and Results Orientation

Key Functional Accountabilities:• Ensure work is performed based on approved policies, processes, procedures and instructions.• Identify opportunities for continuous improvement of the systems, practices, cost optimization, and productivity & efficiency improvement.• Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk and Cybersecurity, etc..).• Escalate problems to ensure case/issue is closed efficiently and in a timely manner.• Apply network configuration standards to ensure consistent deployment of routing and switching protocols across WTCO infrastructure.• Conduct network assessments and performance checks to identify areas for improvement and resolve latency or connectivity issues.• Perform routine maintenance and upgrades on network devices to ensure availability, security, and efficiency.• Maintain records of network architecture, including topology diagrams and inventory of core network components.• Assist in implementing disaster recovery configurations to ensure business continuity during major disruptions.• Check redundancy settings and failover mechanisms between primary and secondary data routes.• Collaborate with infrastructure and cybersecurity teams to secure network access and prevent unauthorized intrusion.• Analyze trends in network incidents and report recurring issues for long-term resolution planning.• Gather network usage data and performance metrics for planning and audit requirements.• Submit configuration changes or upgrade proposals for new infrastructure rollouts.• Present technical input during infrastructure projects that require network integration and cross-functional alignment.• Maintain network access controls and authentication procedures to support secure connectivity and user access management.• Support the deployment of network equipment in new branches or business locations under defined IT guidelines.• Assist in implementing network security policies, standards, and best practices to safeguard network infrastructure and ensure regulatory compliance.• Assist in implementing firewalls, access control mechanisms, and network protection solutions to prevent unauthorized access and strengthen network security posture.• Gather and analyze network logs, alerts, and traffic reports to support monitoring activities and incident investigations.• Submit incident reports and follow-up documentation related to network security breaches or policy violations to ensure proper escalation and closure.<br>Internal Stakeholders • All Departments<br>External Stakeholders • Consultants• National Cyber Security Authority• Vendors• International Vendors• Government Entities<br>Knowledge and Experience • 4.01 - 6 years of relevant experience.<br>Education and Certifications• Bachelor’s Degree in Information Systems, preferably a Master’s Degree in Information Systems or relevant fields.

About the Company: <br>CHANGAN Automobile is one of the four major Chinese automobile groups, boasting a heritage spanning 163 years and 40 years of car manufacturing experience, we have 14 manufacturing bases and 39 plants worldwide. As a leading Chinese car manufacturer, CHANGAN Automobile has self-owned brands including CHANGAN UNI, CHANGAN NEVO, CHANGAN LCV, DEEPAL, AVATR, and joint venture brands including CHANGAN Ford, CHANGAN Mazda, and JMC. In 2021, the cumulative sales of CHANGAN's self-owned brand exceeded 20 million units. Up till April 2024, the cumulative sales of Chinese brands under CHANGAN exceeded 26.33 million units. CHANGAN Automobile has more than 18,000 engineers and technicians from 31 countries around the world, and has established R&D network of ten cities in six countries in Chongqing, Beijing, Shanghai, Dingzhou in Hebei, Hefei in Anhui, Turin in Italy, Yokohama in Japan, Birmingham in the UK, Detroit in the US and Munich in Germany. We have a professional automotive R&D process and testing & verification system, to ensure that each product can endure more than 10 years or 260,000 km of use.<br>Responsibilities:<br>Develop and execute strategic sales plans to achieve assigned sales targets. Identify and pursue new business opportunities, including dealership partnerships and fleet sales. Build and maintain strong relationships with existing and potential clients, including distributors, dealers, and corporate customers. Conduct market research and analysis to identify trends, opportunities, and competitor activity. Provide product training and support to dealerships and customers. Prepare and deliver compelling sales presentations and proposals. Negotiate contracts and close deals to achieve sales objectives. Monitor sales performance and provide regular reports to management. Stay up-to-date on industry trends, market developments, and competitor activities.<br><br>Qualifications:<br>Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 3 years of experience in automotive sales, preferably within the MEA region. Proven track record of achieving and exceeding sales targets. Strong understanding of the automotive industry and market dynamics in the MEA region. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Fluency in English is essential; proficiency in Arabic; and Chinese is an advantage. Willingness to travel extensively within the MEA region.

The job holder is responsible for ensuring the development cybersecurity operational technology activities by monitoring, testing, identifying and dealing with cybersecurity assets threats and incidents to protect WTCO from any cyber-attacks or threats. Key Functional Accountabilities:Identify opportunities for continuous improvement, practices, cost optimization, and productivity & efficiency improvement. Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk, Cybersecurity, etc..). Escalate problems to ensure case/issue is closed efficiently and in a timely manner. Ensure assessing and developing the effectiveness of WTCO's' cybersecurity operational technology enhancement capabilities Ensure identifying technical vulnerabilities that may lead to a cyber breach based on the simulated cyber-attack results on assets, and the remediation of vulnerabilities on running systems, networks and applications. Ensure developing assets penetration tests and vulnerability assessments of systems and networks on a periodic basis to validate WTCO’s resilience and identify weak areas and provide recommendations on actions to be taken. Ensure protecting the confidentiality, integrity, and availability of WTCO's assets data and information, in line with WTCO's policies & procedures, and the relevant regulations and legislation. Ensure protecting the information and technical of the assets from third-party and cloud computing by applying cybersecurity operational technology requirements of cloud computing and hosting. Ensure applying cybersecurity operational technology incident response program as a plan of action that is developed based on anticipated risks and thorough post event analysis Ensure developing the identification and detection of cybersecurity operational technology events and threats in a timely manner and deal with them effectively to prevent or reduce the negative impacts on WTCO's operations. Ensure developing, collecting, analyzing and monitoring cybersecurity operational technology events to detect cyber-attacks early, with the aim of preventing or minimizing their negative impacts on WTCO’s operations. Perform all day-to-day cybersecurity operational technology on WTCO's systems and ensure that they are properly performing in accordance with WTCO's standards, procedures, and best practices. Ensure implementing cybersecurity operational technology vendor assessment across WTCO and projects. Ensure implementing cybersecurity operational technology requirements and ensure that relevant regulations and legislation are adhered to Education and Certifications:Bachelor’s degree in computer science, Information Technology, or a relevant field.

We are looking for a motivated OM to join our team as below:<br>What You’ll DoOperations Leadership:The Operations Manager leads and manages the Company’s Operations Department by setting annual operational objectives, defining departmental KPIs, and establishing strategies aligned with the Company’s business plan. The role focuses on improving operational efficiency, optimizing resource utilization, and driving continuous improvement across all operational functions. Engineering & Design Management:The Operations Manager is responsible for managing all engineering and design activities, including concept design, detailed engineering, shop drawings, engineering calculations, design reviews, technical specifications, value engineering, and design optimization. The role ensures that all engineering work complies with the Saudi Building Code, applicable international standards, client specifications, and manufacturer requirements. Technical Authority:The Operations Manager acts as the Company’s principal technical authority by reviewing technical proposals, approving engineering solutions, resolving complex technical issues, supporting the Sales & Technical Manager during tendering, and providing technical recommendations to management. Project Management:The Operations Manager provides overall management for all awarded projects, including project planning, resource planning, budget control, procurement coordination, manufacturing coordination, installation management, testing and commissioning, and client handover. The role ensures that projects are delivered on time, within budget, safely, and in accordance with contractual quality standards.1.8 Maintenance & After-Sales Support:The Operations Manager oversees warranty services, preventive maintenance, corrective maintenance, Annual Maintenance Contracts (AMC), spare parts management, and customer support. The role also develops long-term customer relationships by ensuring excellent technical support and responsive after-sales service.<br>Requirements:6-12 years of experience in Smart Parking Systems or elevator projects. Bachelor’s degree in Mechanical or related. Strong communication and negotiation skills in Arabic & English. Proficiency in Microsoft Office; knowledge of design/technical tools is a plus.<br>Competences Technical, leadership, and commercial competencies including engineering design, project management, mechanical and electrical systems knowledge, structural coordination, value engineering, procurement coordination, contract administration, strategic thinking, decision making, coaching and mentoring, and negotiation.<br>Please send your CV to hiring@comparking.com with job title.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

Are you an entrepreneurial, high-execution operations leader who excels at building concepts from the ground up? We are seeking a dynamic Senior Operations Manager / Head of Operations to launch, build, and scale a brand-new coffee concept in the Kingdom of Saudi Arabia (KSA). This is a ground-floor opportunity where you will take complete ownership of the operational roadmap, moving the brand from its initial launch into a multi-store footprint across the region. As the first senior operations hire, you must possess deep unit-level mastery and the operational grit to manage everything from supply chain setup to day-to-day store floor execution without an existing corporate support layer.<br>???? Key Responsibilities:Concept Launch & Scaling: Take complete ownership of the operational roadmap, successfully launching the new coffee brand and leading its multi-store expansion across KSA. Unit-Level Mastery: Spend significant time on the frontlines during the initial launch phase, mastering all aspects of individual store workflows, service standards, and frontline training to build a flawless operational blueprint. End-to-End Supply Chain Setup: Establish and manage the entire supply chain network from scratch, including sourcing raw ingredients/beans, equipment procurement, vendor contract negotiations, and localized distribution logistics. P&L & Commercial Ownership: Manage operational budgets, optimize store-level labor and food costs, and maximize unit economics to ensure rapid, sustainable growth. Team Leadership: Recruit, onboard, and lead frontline store managers and baristas, embedding high performance standards into the workplace culture.<br>???? What We Are Looking For:Direct experience expanding a coffee or retail food concept at the unit level through its critical early growth phases. A clear track record of managing procurement, logistics, and retail operations independently without relying on heavily siloed corporate support departments.

At Six Flags Qiddiya City, the Assistant Manager - IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations. This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment.<br><br>The position plays a critical role in supporting a 24/7 operational business, including shift-based operations, night shifts, weekends, and public holidays. The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations.<br><br>This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.<br><br>Key Job Responsibilities<br><br>Collective Responsibilities<br><br> Comply with Six Flags Qiddiya City's code of conduct and ethics Promote the organization's vision, mission, values, and desired behaviors Support and promote Six Flags Qiddiya City's culture Adhere to company rules and regulations Perform assigned tasks to support organizational objectives Share knowledge with team members and actively support their development <br><br>Job-Specific Responsibilities<br><br> Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements Manage, mentor, and develop IT Operations team members to ensure high performance and accountability Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure Support operational environments requiring shift work, including nights, weekends, and public holidays Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups Support and maintain POS systems critical to park, retail, and hospitality operations Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests Utilize ITSM tools (Service Now preferred) to track incidents, changes, and service performance Coordinate hardware and software installations, upgrades, and lifecycle management Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements Maintain accurate IT documentation, including system configurations, user guides, and network diagrams Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards Prepare reports on IT performance, incidents, and system utilization for senior management decision-making<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Information Technology, Computer Science, or a related field <br><br>Experience<br><br> Minimum 4 years of experience in IT Operations Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred Proven experience supporting operational IT environments, including shift work, night shifts, weekends, and public holidays <br><br>Technical Skills<br><br> Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration Hands-on experience supporting POS systems Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements Familiarity with ITSM tools, with Service Now preferred <br><br>Leadership & Behavioral Competencies<br><br> Demonstrated ability to manage, mentor, and develop IT Operations team members Strong problem-solving and decision-making skills High sense of ownership and accountability Strong communication skills with the ability to engage effectively with business stakeholders Excellent organizational skills with the ability to manage multiple priorities under pressure <br><br>Languages<br><br> Fluent in English <br><br>Core Competencies (Proficiency Level - Advanced)<br><br> Self-Actualization & Fulfilment Team Synergy & Development Entrepreneurial Mindset & Drive Business Acumen & Diligence

The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).<br>Responsibilities Measure the effectiveness of all processes (budget, operations, and management, etc.) Determine company's strategic growth as part of the executive team Coordinate cross-functional initiatives and projects<br>Qualifications<br>Bachelor's degree in Business Management or related discipline15+ years of relevant experience Strong interpersonal and communication skills Experience in product management

The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).<br>Responsibilities Measure the effectiveness of all processes (budget, operations, and management, etc.) Determine company's strategic growth as part of the executive team Coordinate cross-functional initiatives and projects<br>Qualifications<br>Bachelor's degree in Business Management or related discipline15+ years of relevant experience Strong interpersonal and communication skills Experience in product management

The Director - Asset Application Operations is responsible for managing the operations, configuration, governance, and continuous availability of asset and park applications across the Qiddiya portfolio. This includes Vista and VGS ticketing and point-of-sale platforms, Maximo, ERD/Yardi, and all park- and complex-related applications, ensuring system availability, data accuracy, revenue integrity, and compliance with safety, leasing, and PCI DSS standards.<br><br>The role oversees ticketing, guest-facing, maintenance, leasing, and QHSE application operations to maintain guest experience continuity, asset reliability, lifecycle visibility, and operational integration across parks, sports, entertainment, and complex venue<br><br>Key Responsibilities<br><br> Manage day-to-day operations of Vista and VGS ticketing, admission, and point-of-sale platforms across Qiddiya entertainment venues. Govern product, pricing, capacity, promotions, and season-pass configurations through controlled change management. Ensure integration between ticketing, POS, access control, CRM, payment gateways, and ERP systems. Oversee daily reconciliation of ticketing and POS revenue with Finance. Ensure PCI DSS compliance for payment processing and cardholder data. Lead peak-day, major-event, and degraded-mode operational readiness, including load testing and command center support. Manage Maximo and ERD/Yardi environments supporting maintenance and leasing operations. Validate work orders, preventive maintenance schedules, asset hierarchies, tenant information, and lease transactions. Maintain standardized master data for assets, locations, tenants, and contracts. Manage release calendars and outage windows to minimize operational disruption. Oversee operations of all park and complex applications, including F&B and retail POS, access control, RFID/cashless systems, lockers, virtual queuing, ride operations, and guest mobile applications. Maintain the application portfolio, support model, and venue-specific SLAs. Coordinate major incident management and event-day operational support with Park Operations. Ensure application readiness for seasonal operations, new attractions, and venue openings through onboarding, integration testing, and hypercare. Ensure QHSE checklists, incident records, and corrective actions are maintained within applications. Prepare and maintain audit-ready documentation, including SOPs, operational controls, and supporting evidence. Monitor statutory inspections, certifications, renewals, and compliance dashboards. Collaborate with Safety and Engineering teams to enhance workflows and compliance processes. Monitor KPIs and dashboards for asset downtime, maintenance backlog, lease performance, revenue reconciliation, and SLA compliance. Oversee reconciliation of ERD revenue with Finance and resolve discrepancies. Maintain application governance controls, including access, change, and data quality management. Ensure operational documentation, knowledge bases, and support procedures remain current. Manage vendor support queues and prioritize issues based on business criticality. Deliver user training and operational guidance for inspections, work orders, lease amendments, and renewals. Manage UAT planning, execution, approvals, and release readiness. Monitor vendor SLAs, escalation processes, and service handovers across application support teams. <br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's preferred. 10+ years of experience in asset, park, or ticketing application operations. ITIL certification or equivalent required. Experience with Maximo and ERD/Yardi. Experience with Vista and VGS ticketing and POS platforms. Knowledge of integrations across ticketing, access control, CRM, ERP, and payment systems. Knowledge of PCI DSS, revenue reconciliation, and audit compliance. Experience managing major incidents, 24/7 operations, and event readiness. Experience with QHSE processes, vendor management, and SLA governance. Entertainment, theme park, or real estate industry experience preferred

The Director - Asset Application Operations is responsible for managing the operations, configuration, governance, and continuous availability of asset and park applications across the Qiddiya portfolio. This includes Vista and VGS ticketing and point-of-sale platforms, Maximo, ERD/Yardi, and all park- and complex-related applications, ensuring system availability, data accuracy, revenue integrity, and compliance with safety, leasing, and PCI DSS standards.<br><br>The role oversees ticketing, guest-facing, maintenance, leasing, and QHSE application operations to maintain guest experience continuity, asset reliability, lifecycle visibility, and operational integration across parks, sports, entertainment, and complex venue<br><br>Key Responsibilities<br><br> Manage day-to-day operations of Vista and VGS ticketing, admission, and point-of-sale platforms across Qiddiya entertainment venues. Govern product, pricing, capacity, promotions, and season-pass configurations through controlled change management. Ensure integration between ticketing, POS, access control, CRM, payment gateways, and ERP systems. Oversee daily reconciliation of ticketing and POS revenue with Finance. Ensure PCI DSS compliance for payment processing and cardholder data. Lead peak-day, major-event, and degraded-mode operational readiness, including load testing and command center support. Manage Maximo and ERD/Yardi environments supporting maintenance and leasing operations. Validate work orders, preventive maintenance schedules, asset hierarchies, tenant information, and lease transactions. Maintain standardized master data for assets, locations, tenants, and contracts. Manage release calendars and outage windows to minimize operational disruption. Oversee operations of all park and complex applications, including F&B and retail POS, access control, RFID/cashless systems, lockers, virtual queuing, ride operations, and guest mobile applications. Maintain the application portfolio, support model, and venue-specific SLAs. Coordinate major incident management and event-day operational support with Park Operations. Ensure application readiness for seasonal operations, new attractions, and venue openings through onboarding, integration testing, and hypercare. Ensure QHSE checklists, incident records, and corrective actions are maintained within applications. Prepare and maintain audit-ready documentation, including SOPs, operational controls, and supporting evidence. Monitor statutory inspections, certifications, renewals, and compliance dashboards. Collaborate with Safety and Engineering teams to enhance workflows and compliance processes. Monitor KPIs and dashboards for asset downtime, maintenance backlog, lease performance, revenue reconciliation, and SLA compliance. Oversee reconciliation of ERD revenue with Finance and resolve discrepancies. Maintain application governance controls, including access, change, and data quality management. Ensure operational documentation, knowledge bases, and support procedures remain current. Manage vendor support queues and prioritize issues based on business criticality. Deliver user training and operational guidance for inspections, work orders, lease amendments, and renewals. Manage UAT planning, execution, approvals, and release readiness. Monitor vendor SLAs, escalation processes, and service handovers across application support teams. <br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's preferred. 10+ years of experience in asset, park, or ticketing application operations. ITIL certification or equivalent required. Experience with Maximo and ERD/Yardi. Experience with Vista and VGS ticketing and POS platforms. Knowledge of integrations across ticketing, access control, CRM, ERP, and payment systems. Knowledge of PCI DSS, revenue reconciliation, and audit compliance. Experience managing major incidents, 24/7 operations, and event readiness. Experience with QHSE processes, vendor management, and SLA governance. Entertainment, theme park, or real estate industry experience preferred

Nutrili is looking for an Ecommerce Operations & Marketplace Execution Lead to help build, optimize, and scale the operational backbone behind our ecommerce and marketplace channels. As Nutrili continues to grow across the UAE, KSA, and the wider region, operational excellence is becoming a key driver of growth. We are looking for someone who can bring structure, ownership, speed, and process discipline to a fast-moving ecommerce environment. This role sits at the center of operational execution across Shopify, Amazon, Noon, warehouse partners, logistics partners, and internal teams. The objective is simple:To make sure ecommerce and marketplace operations run smoothly, accurately, and consistently as we scale. What you will own Daily ecommerce and marketplace operational execution Order flow and fulfillment coordination Warehouse and logistics follow-up Marketplace execution tasks and uploads Stock movement coordination Campaign and sales event operational readiness Operational issue tracking and resolution SOPs, checklists, and process building Weekly operational visibility and reporting Cross-functional follow-up across internal and external partners What you will do Monitor daily operational tasks across ecommerce and marketplace channels Track delayed, blocked, or unresolved operational issues Coordinate with warehouse and logistics partners to ensure timely execution Follow up on marketplace operational requirements, uploads, and updates Support stock movements and marketplace transfer execution Prepare operational readiness checklists for campaigns and sales events Identify recurring operational bottlenecks and recommend improvements Build processes that improve speed, accuracy, visibility, and accountability Create clear weekly updates on operational risks, blockers, and priorities Ensure no operational issue is left without an owner, deadline, and follow-up Who you are You have 4 to 7 years of experience in ecommerce operations, marketplace operations, order operations, fulfillment operations, or high-volume ecommerce execution. You have worked with Shopify, Amazon, Noon, or a high-volume ecommerce environment. You understand order flow, fulfillment coordination, stock movement, warehouse communication, logistics follow-up, marketplace execution requirements, and operational issue resolution. You are highly organized, process-oriented, and execution-focused. You are comfortable working in a fast-paced, high-growth environment. You enjoy solving operational complexity and building scalable systems. You are hands-on, proactive, and accountable. You do not wait for problems to become urgent before acting. What success looks like Daily ecommerce operations are under control. Marketplace execution tasks are completed on time. Warehouse and logistics follow-ups are tracked properly. Stock movements are executed accurately. Campaigns and sales events are operationally ready. Fulfillment issues are visible and resolved quickly. Recurring operational problems are identified and fixed. SOPs and checklists are created, improved, and followed. Leadership has clear visibility on operational risks, blockers, and priorities. The goal is not only to execute tasks. The goal is to build the operational system that allows Nutrili to scale faster, cleaner, and with fewer execution gaps. Why join Nutrili? Nutrili is one of the fastest-growing wellness brands in the region, with strong product-market fit and growing demand across multiple channels. You will join at a stage where your work will have real impact. You will not simply maintain an existing system. You will help build the system that supports the next phase of growth. If you have strong ecommerce operations experience and want to take ownership in a fast-growing consumer brand, we would love to hear from you.

Job description responsibilities:Oversee daily maintenance and repair operations. Manage supervisors and technical teams to ensure optimal performance. Monitor work orders and ensure adherence to schedules and delivery timelines. Improve productivity, efficiency, and workflow processes. Ensure the quality of repair and maintenance services. Coordinate with warehouse and spare parts departments to ensure availability of required materials. Track key performance indicators (KPIs) and prepare operational reports. Implement continuous improvement initiatives to enhance service quality and operational effectiveness.<br>Job requirements: Bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field. Minimum of 5 years of experience in automotive maintenance, service operations, or maintenance management.<br>Required Skills Operations Management Time Management Leadership and Team Supervision Fault Diagnosis and Troubleshooting Planning and Organization Reporting and Performance Analysis Proficiency in Microsoft Office applications Experience with ERP and/or CMMS systems Strong English communication skills<br>Preferred Certifications Lean Six Sigma PMP (Project Management Professional) or CAPM (Certified associate in project management) ISO 9001 Quality Management Systems NEBOSH or IOSH Health & Safety Certifications

Job description responsibilities:Oversee daily maintenance and repair operations. Manage supervisors and technical teams to ensure optimal performance. Monitor work orders and ensure adherence to schedules and delivery timelines. Improve productivity, efficiency, and workflow processes. Ensure the quality of repair and maintenance services. Coordinate with warehouse and spare parts departments to ensure availability of required materials. Track key performance indicators (KPIs) and prepare operational reports. Implement continuous improvement initiatives to enhance service quality and operational effectiveness.<br>Job requirements: Bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field. Minimum of 5 years of experience in automotive maintenance, service operations, or maintenance management.<br>Required Skills Operations Management Time Management Leadership and Team Supervision Fault Diagnosis and Troubleshooting Planning and Organization Reporting and Performance Analysis Proficiency in Microsoft Office applications Experience with ERP and/or CMMS systems Strong English communication skills<br>Preferred Certifications Lean Six Sigma PMP (Project Management Professional) or CAPM (Certified associate in project management) ISO 9001 Quality Management Systems NEBOSH or IOSH Health & Safety Certifications

Müller's Solutions is currently seeking a Testing Freelancer to join our talented team on a flexible basis. In this role, you will leverage your expertise in software testing to ensure our applications meet the highest quality standards. This is an exciting opportunity for self-motivated professionals who thrive in dynamic environments and enjoy working with cutting-edge technologies.<br><br>Key Responsibilities:<br><br>Analyze and understand project specifications, including requirements for web portal functionality within the government social services domain Design, develop, and execute comprehensive test cases covering technical systems, integration, functional testing, and UATPerform data migration testing to ensure accuracy and integrity during the transfer of legacy data into new systems Conduct API connectivity testing to validate effective integration of government APIs, ensuring compliance with standards Collaborate with development teams to identify and troubleshoot issues relate to systems integration Collaborate with vendor teams for defect tracking and fixing to ensure timely resolution of issues Collaborate with the government client quality assurance team to align testing processes and standards Ensure thorough testing of all features, including authentication mechanisms user workflows, and service functionalities for the web Document test results and provide detailed reports, identifying root causes and proposing actionable solutions for bugs or deficiencies Work closely with stakeholders during UAT to verify that the application meets business requirements and user expectations Ensure testing aligns with government IT standards and protocols and addresses potential data security concerns<br><br>Requirements<br><br>Requirements:<br><br>Professional Experience: At least 5 years of technical systems, integration, functional, and UAT testing, preferably in Middle Eastern markets Domain Expertise: Demonstrated experience in government IT systems, social services applications, and government API integrations Technical Skills: Proficiency in API testing tools, data migration validation techniques, and test management software Test Case Creation: Expertise in developing detailed and effective test cases for complex systems, including test planning, preparing relevant data sets, liaising with development teams for correct setup and managing the test environment Execution: Proven ability to execute test cases methodically and efficiently, ensuring high-quality results Regional Experience: Strong understanding of Middle Eastern government workflows and cultural nuances Language Skills: Arabic-speaking candidates will be considered a plus<br><br>Preferred Qualifications:<br><br>Experience working with Middle Eastern government agencies or large-scale public-sector projects Knowledge of security best practices and compliance standards for government IT systems Certification in testing tools or methodologies, such as ISTQB

Job Purpose:To support the company’s growth and increase project win opportunities by managing tendering, prequalification, and business development activities. The role involves identifying new opportunities, preparing and submitting competitive proposals in coordination with relevant departments, and building professional relationships with clients and targeted organizations.<br><br>Key Responsibilities Tender Management:Manage the full tender lifecycle, from identifying opportunities and reviewing tender documents to preparing submission plans and following up on award procedures. Review tender requirements and ensure all required documents and compliance criteria are fulfilled. Prepare and submit clarification requests and follow up on tender amendments and extensions. Ensure timely submission and compliance with all tender deadlines and requirements. Prequalification & Business Development:Manage company prequalification processes with government entities and private sector organizations. Prepare and update prequalification documents and company profiles. Maintain and update company information across supplier portals and relevant systems. Identify and follow up on new business opportunities and potential projects. Contribute to increasing the company’s opportunities to participate in invited tenders. Client Relations & Proposal Management:Build and maintain professional relationships with clients and targeted organizations. Coordinate introductory meetings and follow up on client requirements. Coordinate with technical, financial, and legal teams to prepare proposals. Review documentation and ensure all tender requirements are completed prior to submission. Submit proposals electronically within the specified deadlines. Follow-up & Reporting:Monitor proposal evaluation stages after submission. Communicate with relevant stakeholders and track progress updates. Prepare periodic reports on tender status and available business opportunities. Systems & Electronic Platforms:Utilize Etimad, supplier portals, and electronic prequalification systems. Maintain updated company information and ensure readiness of required documentation for submissions<br>.<br>Qualifications:Bachelor’s degree in business administration, Engineering, Project Management, or a related field. Professional certifications in Project Management, Contract Management, or Procurement are preferred. Proficiency in English, both written and spoken. Proficiency in Microsoft Office applications, particularly Excel and Power Poin<br>t.<br>Experience:7–10 years of experience in tender management, prequalification, and business development. Proven experience in preparing and submitting government and private sector proposals. Experience managing prequalification processes and supplier portals. Good knowledge of government tendering and procurement regulations and electronic submission procedures. Demonstrated experience contributing to the successful award of high-value projec<br>ts.<br>Required Skills:Strong negotiation and relationship-building skills. Ability to analyze business opportunities and assess participation potential. Strong organizational and time management skills with the ability to work under deadlines. Excellent communication and presentation ski<br>lls.

Company Description:Taajeer Finance offers innovative and flexible financing solutions for individuals and businesses, focusing on driving financial and economic growth for our clients. We are committed to delivering high-quality services in a professional and transparent environment. Join our team and be part of our ongoing success!<br><br>Job Summary:Support operational excellence and organizational resilience by analyzing business processes, assessing operational risks, and contributing to Business Continuity Management (BCM) initiatives. The role is responsible for coordinating with stakeholders to identify critical business activities, evaluate process dependencies, conduct impact and risk assessments, and support the implementation of operational improvements that enhance efficiency, continuity, and risk mitigation across the organization<br>.<br>Key Responsibilities:Conduct operational risk assessments and risk analysis across business functions and processes. Facilitate Risk and Control Self-Assessments (RCSA) and monitor mitigation action plans. Develop and maintain operational risk registers and risk reporting dashboards. Support the implementation and enhancement of the Operational Risk Management Framework. Perform Business Impact Analysis (BIA) in accordance with ISO 22301 requirements. Support the development, testing, and maintenance of Business Continuity Plans (BCP). Coordinate with business units to identify critical processes, dependencies, and recovery requirements. Conduct process mapping and workflow analysis to identify operational vulnerabilities and control gaps. Monitor operational risk incidents, perform root cause analysis, and follow up on corrective actions. Develop and maintain risk assessment methodologies, tools, and templates. Prepare risk reports and presentations for management and relevant committees. Track Key Risk Indicators (KRIs) and escalate emerging risks when necessary. Support regulatory reviews, internal audits, and compliance-related assessments. Promote risk awareness and provide guidance to stakeholders on operational risk management practice<br>s.<br>Qualifications & Experience:Bachelor’s degree in Risk Management, Finance, Business Administration, Accounting, or a related field.3–5 years of experience in Operational Risk Management, Enterprise Risk Management, Internal Control, or Business Continuity Management. Experience within the banking, financing, or financial services sector is preferred. Professional certifications such as ISO 22301, ISO 31000, CRISC, ORM, or related certifications are an advanta<br>ge.<br>Skills & Competencies:Fluent in English (written and verbal). Experience in stakeholder coordination. Process Mapping and Workflow Analysis. Business Continuity Planning (BCP) based on ISO 22301. Business Impact Analysis (BIA) based on ISO 22301. Operational Risk Assessment and Risk Analysis. Risk Assessment Methodology Development. Strong analytical and problem-solving skills. Excellent communication and report-writing abilities. Proficiency in Microsoft Office applications, particularly Excel and Power Po<br>int.