office manager Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

Supplier Helpdesk Project Manger Experience- 4+ Years Location- Riyadh, Saudi<br>Job Role Position Summary The Supplier Helpdesk Project Manager is responsible for establishing, managing, and continuously improving supplier support operations across supplier onboarding, registration, qualification, and supplier relationship management processes. The role will lead a multi-channel supplier helpdesk supporting SAP Ariba and related procurement platforms while ensuring high levels of supplier satisfaction, SLA compliance, operational excellence, and stakeholder engagement. The successful candidate will manage end-to-end service delivery, governance, supplier issue resolution, transition activities, process improvements, reporting, and automation initiatives while serving as the primary point of contact for client stakeholders and supplier communities. [Saudi Ener... Kick-Off 1 | Power Point], [Saudi Aram...ernal Demo | Meeting]Key Responsibilities Service Delivery Management• Lead end-to-end supplier helpdesk operations supporting suppliers through phone, email, portal, and ticketing channels.• Manage supplier onboarding, registration, pre-qualification, profile maintenance, and supplier enablement activities.• Ensure timely resolution of supplier inquiries related to SAP Ariba processes and procurement workflows.• Drive adherence to agreed SLAs, KPIs, quality standards, and contractual commitments.• Act as the escalation point for critical supplier and business issues. SAP Ariba Operations• Manage supplier support processes across: o Supplier Registrationo Supplier Enablemento Supplier Qualificationo Supplier Lifecycle Managemento Supplier Profile Updateso Ariba Network Supporto Catalog and Supplier Master Data Queries• Coordinate with procurement, sourcing, category management, and IT teams to resolve SAP Ariba-related issues.• Support system enhancements, testing, upgrades, and process optimization initiatives. Project & Transition Management• Lead project mobilization, knowledge acquisition, transition, and go-live activities.• Develop project plans, risk registers, governance models, and status reporting.• Manage stakeholder communications and transition readiness reviews.• Ensure successful onboarding and training of helpdesk resources. Stakeholder & Supplier Management• Build strong relationships with client stakeholders, procurement teams, suppliers, and technology partners.• Conduct governance reviews, operational meetings, and performance discussions.• Drive supplier satisfaction initiatives and continuous improvement programs.• Facilitate resolution of supplier escalations and business-critical issues. Team Leadership• Lead Team Leads, SMEs, and Helpdesk Associates.• Establish performance management frameworks and coaching plans.• Drive employee engagement, productivity improvement, and capability development.• Ensure resource planning and workload balancing. Reporting & Governance• Prepare and present: o SLA/KPI Dashboardso Governance Reportso Operational Reviewso Executive Steering Committee Updateso Supplier Satisfaction Reports• Monitor trends in ticket volumes, resolution times, escalations, and supplier feedback.• Drive root cause analysis and corrective action plans. Continuous Improvement & Automation• Identify opportunities for process optimization and automation.• Implement self-service capabilities, knowledge bases, chatbot solutions, and AI-enabled supplier support.• Drive Lean Six Sigma and operational excellence initiatives.• Improve first-contact resolution, turnaround times, and supplier experience.<br>Key Performance Indicators (KPIs)• Supplier Satisfaction (CSAT)• First Contact Resolution (FCR)• SLA Compliance• Ticket Resolution Time• Query Accuracy• Supplier Onboarding Cycle Time• Escalation Reduction• Knowledge Base Utilization• Productivity Improvement• Operational Cost Efficiency<br>Required Qualifications Educationo Bachelor's Degree in: Supply Chain Management / Procurement / Business Administration Experience• Minimum 3-5 years managing supplier helpdesk or supplier support functions.• Strong experience with SAP Ariba platforms.• Experience managing large-scale supplier enablement and onboarding programs.• Experience in SLA-driven support environments.• Experience working with global suppliers and cross-functional stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Assistant Reservations Manager</strong> in a hotel helps lead the booking team, tracks room income, and trains staff. Key duties include monitoring daily reports, checking third-party sites, and assisting guests.<br><strong>Duties and Tasks</strong><br><ul><li><span><span><strong>Team Leadership:</strong> Supervise reservation agents, run daily briefings, and monitor phone calls for quality service.</span></span></li></ul><br><ul><li><span><span><strong>Revenue Control:</strong> Produce room occupancy reports, track booking goals, and help maximize daily sales.</span></span></li></ul><br><ul><li><span><span><strong>Operations Support:</strong> Handle complex guest requests, resolve complaints, and sync with the front desk and sales teams.</span></span></li></ul><strong>Job Requirements</strong><br><ul><li><span><span><strong>Education:</strong> diploma or a degree in hotel management or business.</span></span></li></ul><br><ul><li><span><span><strong>Experience:</strong> 2 to 4 years working in hotel reservations, front office, or guest services.</span></span></li></ul><br><ul><li><span><span><strong>Skills:</strong> Strong knowledge of property management software like Opera, good communication skills, and leadership abilities.</span></span></li></ul><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Purpose / Role:To facilitate the accurate and smooth implementation of programs relevant to the assigned division and to act as the liaison between the Project Managers and the program sponsor for the clear and continuous exchange of information that will support the efficient execution of the projects.<br>Areas Of Responsibility:Supports the Head of EPMO in the development of an enterprise wide strategy and ensures translation of strategy into a cohesive set of initiatives that can be executed by the Bank within its capacity limit. Supports ongoing program alignment within assigned Division during the development and monitoring of ongoing projects and program to ensure they support the achievement of the strategic goals of the Bank. Assist the Head of EPMO in the transformation of the EPMO function from its current maturity level to the target maturity level by acting as advocates of project management rigor as defined by the Project Delivery Framework. Adherence to all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Recommends improvements to departmental policy to the Head of Governance, Policy & Quality Assurance and directs the implementation of procedures and controls covering all areas of EPMO activity so that all relevant procedural requirements are fulfilled. Accountable for ensuring Project Manager alignment with the Project Delivery Framework (e.g. PCD, BC, Project artefacts). Responsible for recommending updates to project and program management tools and templates to the Head of Governance, Policy & Quality Assurance as required to meet the needs of business. Accountable for quality assurance on project related deliverables (e.g. Business Case, Charter, Risk/Issue logs, etc.) for each of the Project Managers working in his/her Division. Provide support to relevant Division in the management of benefits realization and correction of projects not meeting agreed targets.<br>Qualifications & Experience:Minimum Qualifications:Bachelor’s degree in Computer Science/Information Technology, Finance, or Business preferred. International project management certification, e.g., PMP, PMI. Minimum Experience:8-10 years of experience. Language:English: Native or Fluent.

<p>At SLS The Red Sea , every guest journey is shaped by the moments that feel effortless, personal, and unforgettable. As a Duty Manager , you will be a visible leader and ambassador of the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments. Representing hotel leadership during your shift, you will combine a strong presence in the lobby with confident decision-making, hands-on team leadership, and genuine guest engagement. From welcoming VIPs and resolving guest concerns to overseeing Front Office operations and responding to unexpected situations, you will ensure every moment reflects the bold, vibrant, and guest-centric spirit of SLS.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain a visible leadership presence in the lobby, actively engaging with guests and supporting the Front Office team throughout the shift.</li><li>Welcome and engage with VIPs, regular guests, and loyalty members, ensuring preferences are recognized and experiences are personalized.</li><li>Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate resolution, follow-up, and documentation.</li><li>Oversee smooth and efficient check-in and check-out experiences, room allocation, and the handling of groups and VIP arrivals.</li><li>Take full ownership of Duty Manager shifts, acting as the senior operational decision-maker during non-office hours when required.</li><li>Supervise Front Office operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines.</li><li>Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently.</li><li>Monitor room status, Out of Order rooms, and operational updates to ensure accurate and seamless communication between departments.</li><li>Respond to and accurately document incidents, accidents, emergencies, and other significant operational matters in accordance with hotel procedures.</li><li>Lead daily briefings and ensure clear, effective, and action-oriented shift handovers.</li><li>Coach, guide, and develop Front Office colleagues through ongoing feedback, task delegation, training, and on-the-job support.</li><li>Monitor team performance and contribute to performance reviews and colleague development.</li><li>Ensure Front Office colleagues are confident in cashiering, reservations, upselling, check-in/out procedures, complaint handling, and emergency response.</li><li>Oversee cashiering and cash-handling activities during the shift, ensuring accuracy and compliance with hotel policies.</li><li>Authorize adjustments, paid-outs, and operational exceptions within approved limits, escalating when required.</li><li>Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary.</li><li>Support revenue initiatives, including room upselling and other Front Office opportunities, while encouraging team participation.</li><li>Assist with team rosters, attendance management, and labor planning in line with operational requirements and business volumes.</li><li>Maintain strong knowledge of hotel emergency procedures and lead calm, effective responses when required.</li><li>Work closely with Security &amp; Safety to maintain a safe and secure environment for guests, colleagues, and hotel assets.</li><li>Ensure guest confidentiality, data privacy, and security standards are consistently maintained.</li><li>Promote a positive culture of ownership, collaboration, and exceptional guest service across the Front Office team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or a related field.</p><p>Minimum 2 years of experience in a supervisory Front Office role within an upscale, luxury, or lifestyle hotel.</p><p>Previous experience as a Duty Manager or Night Manager is preferred.</p><p>Strong knowledge of Front Office operations, guest services, reservations, cashiering, credit procedures, and room management.</p><p>Proficiency in Opera PMS and Microsoft Office.</p><p>Strong leadership presence with the ability to guide, motivate, and support a diverse team.</p><p>Excellent guest relations, interpersonal, communication, and conflict-resolution skills.</p><p>Excellent command of spoken and written English is essential.</p><p>Calm and decisive under pressure, with a proactive and solution-focused approach.</p><p>Strong attention to detail, organizational skills, and the ability to manage multiple operational priorities.</p><p>Previous experience within a luxury or lifestyle hospitality environment is highly desirable.</p>

<h3 >About Greenberg Traurig and the Opportunity</h3> <p >Greenberg Traurig, LLP, a global law firm with locations across 15 countries, is seeking an <strong >Accounting Manager</strong> to join its team in the Riyadh Regional Headquarters office. This is a full-time, in-office position that offers an opportunity to work within an innovative and collaborative environment.</p> <h3 >Role Summary</h3> <p >The Accounting Manager will be responsible for independently managing the local finance, accounting, bookkeeping, tax, and compliance functions for the Riyadh office. This role involves hands-on ownership of day-to-day local accounting activities, including general ledger maintenance, vendor payments, month-end close support, reconciliations, and financial reporting. The position ensures alignment with GT’s global finance and accounting requirements and internal control standards, reporting directly to the Chief Financial Officer.</p> <h3 >Key Responsibilities</h3> <ul > <li >Independently manage the local office finance, accounting, bookkeeping, tax, audit, and compliance functions.</li> <li >Maintain accurate accounting records, including general ledger activities, journal entries, account reconciliations, month-end close processes, financial reporting, and oversight of accounts payable and accounts receivable functions.</li> <li >Prepare, coordinate, and submit Tax/VAT, WHT, ZATCA, GOSI, RHQ, and Ministry of Justice filings, reports, and supporting documentation, ensuring compliance with local regulatory requirements.</li> <li >Monitor changes to financial, tax, and regulatory requirements and ensure ongoing compliance with applicable laws, regulations, and reporting obligations.</li> <li >Serve as the primary liaison with internal and external auditors, tax advisors, consultants, and government authorities, including coordinating audits, regulatory inquiries, and related documentation.</li> <li >Maintain and enhance accounting procedures, recordkeeping practices, and internal controls to support audit readiness and regulatory compliance.</li> <li >Support budgeting, forecasting, variance analysis, and financial performance monitoring.</li> <li >Coordinate with * Finance and Accounting teams to support reporting requirements and ensure alignment with GT Global Finance standards.</li> <li >Provide financial and compliance support to local leadership and key stakeholders.</li> <li >Perform additional finance, accounting, audit, compliance, and special project responsibilities as assigned.</li> </ul> <h3 >Candidate Profile and Experience</h3> <p >We are seeking a highly skilled professional with <strong >5-10 years of experience</strong> in a relevant accounting or finance role. The ideal candidate thrives in a fast-paced, business-driven environment and demonstrates strong problem-solving skills, ensuring accuracy, efficiency, and high-quality results. Excellent communication skills are essential for effective collaboration across teams and delivering exceptional client service. A dedicated work ethic, a can-do attitude, initiative, adaptability, and innovation are key attributes for this role. While not required, Saudi Nationals are preferred.</p> <h3 >Work Location</h3> <p >This full-time position is based in the firm’s Riyadh Regional Headquarters office, located in Riyadh, Saudi Arabia.</p> <h3 >About Greenberg Traurig</h3> <p >Greenberg Traurig is a global law firm committed to fostering an innovative and collaborative work environment. The firm offers competitive compensation and a comprehensive benefits package.</p>

<p>At SLS The Red Sea, every guest journey is shaped by the moments that feel effortless, personal, and unforgettable. As a Duty Manager, you will be a visible leader and ambassador of the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments. Representing hotel leadership during your shift, you will combine a strong presence in the lobby with confident decision-making, hands-on team leadership, and genuine guest engagement. From welcoming VIPs and resolving guest concerns to overseeing Front Office operations and responding to unexpected situations, you will ensure every moment reflects the bold, vibrant, and guest-centric spirit of SLS.</p><p>Key Responsibilities</p><ul><li>Maintain a visible leadership presence in the lobby, actively engaging with guests and supporting the Front Office team throughout the shift.</li><li>Welcome and engage with VIPs, regular guests, and loyalty members, ensuring preferences are recognized and experiences are personalized.</li><li>Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate resolution, follow-up, and documentation.</li><li>Oversee smooth and efficient check-in and check-out experiences, room allocation, and the handling of groups and VIP arrivals.</li><li>Take full ownership of Duty Manager shifts, acting as the senior operational decision-maker during non-office hours when required.</li><li>Supervise Front Office operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines.</li><li>Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently.</li><li>Monitor room status, Out of Order rooms, and operational updates to ensure accurate and seamless communication between departments.</li><li>Respond to and accurately document incidents, accidents, emergencies, and other significant operational matters in accordance with hotel procedures.</li><li>Lead daily briefings and ensure clear, effective, and action-oriented shift handovers.</li><li>Coach, guide, and develop Front Office colleagues through ongoing feedback, task delegation, training, and on-the-job support.</li><li>Monitor team performance and contribute to performance reviews and colleague development.</li><li>Ensure Front Office colleagues are confident in cashiering, reservations, upselling, check-in/out procedures, complaint handling, and emergency response.</li><li>Oversee cashiering and cash-handling activities during the shift, ensuring accuracy and compliance with hotel policies.</li><li>Authorize adjustments, paid-outs, and operational exceptions within approved limits, escalating when required.</li><li>Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary.</li><li>Support revenue initiatives, including room upselling and other Front Office opportunities, while encouraging team participation.</li><li>Assist with team rosters, attendance management, and labor planning in line with operational requirements and business volumes.</li><li>Maintain strong knowledge of hotel emergency procedures and lead calm, effective responses when required.</li><li>Work closely with Security &amp; Safety to maintain a safe and secure environment for guests, colleagues, and hotel assets.</li><li>Ensure guest confidentiality, data privacy, and security standards are consistently maintained.</li><li>Promote a positive culture of ownership, collaboration, and exceptional guest service across the Front Office team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or a related field. Minimum 2 years of experience in a supervisory Front Office role within an upscale, luxury, or lifestyle hotel. Previous experience as a Duty Manager or Night Manager is preferred. Strong knowledge of Front Office operations, guest services, reservations, cashiering, credit procedures, and room management. Proficiency in Opera PMS and Microsoft Office. Strong leadership presence with the ability to guide, motivate, and support a diverse team. Excellent guest relations, interpersonal, communication, and conflict-resolution skills. Excellent command of spoken and written English is essential. Calm and decisive under pressure, with a proactive and solution-focused approach. Strong attention to detail, organizational skills, and the ability to manage multiple operational priorities. Previous experience within a luxury or lifestyle hospitality environment is highly desirable.</p>

<h3 >About the Opportunity</h3> <p >Kinetic Business Solutions is recruiting a <strong >Sales Manager</strong> for a Pharmaceutical company. This full-time position is based in the company's Jeddah office, serving the Makkah region, including cities such as Jeddah and Makkah.</p> <h3 >Role Purpose</h3> <p >The Sales Manager will be responsible for leading and executing sales strategies for assigned pharmaceutical products. This role focuses on driving team performance, achieving revenue targets, and contributing to market growth within the specified region.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and execute sales strategies for assigned pharmaceutical products.</li> <li >Drive sales team performance and ensure the achievement of revenue targets.</li> <li >Develop and implement marketing plans, product positioning, and promotional activities.</li> <li >Analyze market trends, competitor activity, and sales data to support informed business decisions.</li> <li >Prepare accurate sales forecasts and business performance reports.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree required; an advanced degree is considered an advantage.</li> <li >Minimum of <strong >8-10 years of pharmaceutical sales experience</strong> in Jeddah.</li> <li >Must possess <strong >specialty care experience</strong> (*, Oncology, Endocrinology, Immunosuppressants, Hematology).</li> <li >Prior experience as a <strong >Sales Manager in KSA</strong> is essential.</li> <li >Demonstrated team management experience is a mandatory requirement.</li> </ul> <h3 >Work Location and Interview Process</h3> <p >The role is based in the Jeddah office, serving the Makkah region. Applicants should be available for face-to-face interviews in the specified location.</p> <h3 >Application Information</h3> <p >This position offers an opportunity to join a pharmaceutical company through Kinetic Business Solutions. Salary details will be disclosed during the interview process.</p>

<h3 >About the Senior Manager, Contract Management Role</h3> <p >Vanderlande is seeking a <strong >Senior Manager</strong> for a full-time position based in Riyadh, Saudi Arabia. This role is integral to implementing robust contract management processes and claim strategies across projects, ensuring compliance and safeguarding financial performance in line with company guidelines and project requirements.</p> <h3 >Role Purpose and Scope</h3> <p >The Senior Manager will provide strategic contractual guidance and oversight throughout the entire project lifecycle, from the bid stage through to execution. This involves proactive management of contractual obligations, entitlements, and risks to support project teams in making informed commercial decisions and achieving key performance indicators. The position plays a critical role in maintaining strong commercial control and ensuring adherence to Vanderlande’s Contract Management Office standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Implement contract management processes and claim strategies in alignment with company guidelines, processes, and project requirements.</li> <li >Analyze contracts to identify formal requirements, claim and risk implications, invoicing plans, and opportunities during bid and execution stages.</li> <li >Manage contractual correspondence and documentation, ensuring all notifications are compliant.</li> <li >Provide expert guidance to project teams by understanding and interpreting contract terms.</li> <li >Increase awareness among relevant project participants regarding the operational implementation of Contract Management strategies.</li> <li >Drive the change and claims processes from end-to-end, including identification, documentation, preparation, positioning, and resolution.</li> <li >Safeguard project performance and financial KPIs through proactive management of contractual obligations, entitlements, and risks.</li> <li >Offer strategic contractual guidance to project teams to facilitate informed decisions and strong commercial control.</li> <li >Oversee the full lifecycle of contract administration, encompassing commercial governance, reporting, and risk monitoring, in line with Vanderlande’s Contract Management Office and related company processes.</li> <li >Support and, when necessary, lead contract negotiations with clients, subcontractors, and suppliers to ensure outcomes comply with established strategies and objectives.</li> <li >Review Purchasing and Subcontract contracts, providing contractual advice to the procurement team.</li> <li >Collaborate closely with the Contract Management Office, Project Managers, Legal, Procurement, and Finance departments to ensure alignment and commercial excellence.</li> </ul> <h3 >Required Experience and Professional Skills</h3> <p >Candidates for this Senior Manager position should possess a robust background in contract management and commercial governance within complex project environments. The role demands a professional with a proven ability to navigate intricate contractual landscapes and drive effective claim resolution.</p> <ul > <li >A minimum of <strong >5 to 10 years</strong> of relevant professional experience in contract management or a closely related field.</li> <li >Demonstrated ability to analyze, interpret, and manage complex contracts, identifying risks and opportunities.</li> <li >Proficiency in driving change and claims processes, from initiation to resolution.</li> <li >Strong negotiation skills with clients, subcontractors, and suppliers.</li> <li >Excellent communication, analytical, and collaboration skills to work effectively with diverse internal and external stakeholders.</li> </ul> <h3 >Collaboration and Organizational Impact</h3> <p >This role demands significant collaboration with various departments, including the Contract Management Office, Project Management, Legal, Procurement, and Finance. The Senior Manager's contributions directly impact project performance, financial stability, and the overall commercial success of Vanderlande's operations in Riyadh by ensuring robust contractual oversight and strategic guidance.</p> <h3 >Application Information</h3> <p >Interested candidates are invited to apply for this full-time Senior Manager position in Riyadh. Vanderlande values professionals who can contribute to its commitment to operational excellence and strategic contract management within a dynamic project environment.</p>

<h3 >About the Opportunity</h3> <p >Kinetic Business Solutions is recruiting a <strong >Sales Manager</strong> for a Pharmaceutical company. This full-time position is based in the company's Jeddah office, serving the Makkah region, including cities such as Jeddah and Makkah.</p> <h3 >Role Purpose</h3> <p >The Sales Manager will be responsible for leading and executing sales strategies for assigned pharmaceutical products. This role focuses on driving team performance, achieving revenue targets, and contributing to market growth within the specified region.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and execute sales strategies for assigned pharmaceutical products.</li> <li >Drive sales team performance and ensure the achievement of revenue targets.</li> <li >Develop and implement marketing plans, product positioning, and promotional activities.</li> <li >Analyze market trends, competitor activity, and sales data to support informed business decisions.</li> <li >Prepare accurate sales forecasts and business performance reports.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree required; an advanced degree is considered an advantage.</li> <li >Minimum of <strong >8-10 years of pharmaceutical sales experience</strong> in Jeddah.</li> <li >Must possess <strong >specialty care experience</strong> (*, Oncology, Endocrinology, Immunosuppressants, Hematology).</li> <li >Prior experience as a <strong >Sales Manager in KSA</strong> is essential.</li> <li >Demonstrated team management experience is a mandatory requirement.</li> </ul> <h3 >Work Location and Interview Process</h3> <p >The role is based in the Jeddah office, serving the Makkah region. Applicants should be available for face-to-face interviews in the specified location.</p> <h3 >Application Information</h3> <p >This position offers an opportunity to join a pharmaceutical company through Kinetic Business Solutions. Salary details will be disclosed during the interview process.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Department: Project Management Office (PMO)</p><p>Location: Riyadh, Saudi Arabia</p><p>Employment Type: Full-time</p><p>Work Mode: On-site</p><p>About the Role</p><p>We are seeking an experienced PMO Manager to lead our Project Management Office and ensure the successful governance, planning, execution, and delivery of strategic initiatives across the organization. The successful candidate will establish project management standards, optimize portfolio performance, and provide leadership to project managers while ensuring alignment with organizational objectives. The ideal candidate is a strategic leader with extensive experience in project governance, portfolio management, resource planning, and stakeholder engagement within complex business environments.</p><p>Key Responsibilities</p><p>Lead and manage the Project Management Office (PMO) to ensure the successful delivery of strategic projects and programs.</p><p>Develop and maintain project governance frameworks, methodologies, policies, and best practices.</p><p>Oversee the organization's project portfolio, ensuring alignment with business objectives and strategic priorities.</p><p>Monitor project schedules, budgets, risks, resource allocation, and overall performance.</p><p>Establish project management standards, templates, and reporting processes.</p><p>Develop and monitor project KPIs, dashboards, and executive performance reports.</p><p>Identify project risks and dependencies and implement effective mitigation strategies.</p><p>Support project managers in planning, execution, issue resolution, and stakeholder communication.</p><p>Facilitate portfolio review meetings and provide recommendations to executive leadership.</p><p>Optimize project resource utilization and capacity planning across departments.</p><p>Ensure compliance with organizational governance, quality standards, and regulatory requirements.</p><p>Drive continuous improvement initiatives within the PMO and promote project management best practices.</p><p>Mentor, coach, and develop Project Managers and PMO team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or a related field.</li><li>Minimum 8 years of experience in project management, program management, or PMO functions.</li><li>At least 3 years of experience leading a PMO or managing enterprise project portfolios.</li><li>Strong knowledge of project governance, portfolio management, budgeting, and risk management.</li><li>Experience implementing PMO frameworks and organizational project management standards.</li><li>Proficiency with project management tools such as Microsoft Project, Primavera P6, Jira, Azure DevOps, Monday.com, or Asana.</li><li>PMP, PgMP, PMI-PMOCP, PRINCE2, or equivalent project management certifications are highly preferred.</li></ul><p><strong>Requirements</strong></p><ul><li>Strong leadership, organizational, and strategic planning skills.</li><li>Excellent analytical, decision-making, and problem-solving abilities.</li><li>Outstanding communication, presentation, and stakeholder management skills.</li><li>Ability to manage multiple strategic initiatives simultaneously.</li><li>Experience working in Agile, Waterfall, or hybrid project delivery environments.</li><li>Fluency in English; Arabic is highly desirable.</li><li>Saudi Nationality is required.</li></ul><p></p></section>

Job Title: Supplier Helpdesk Project Manager – SAP Ariba Location: Riyadh, Saudi Arabia Experience: 10+ Years<br><br>Position Overview<br>We are looking for an experienced Supplier Helpdesk Project Manager – SAP Ariba to lead and manage supplier support operations across supplier onboarding, registration, qualification, enablement, and supplier lifecycle management.<br>The successful candidate will be responsible for end-to-end service delivery, project mobilization, transition, operational governance, SLA/KPI management, stakeholder engagement, supplier escalations, and continuous improvement across SAP Ariba and related procurement platforms.<br>The role will serve as the primary point of contact for client stakeholders and supplier communities, ensuring high-quality supplier support, operational excellence, SLA compliance, and continuous enhancement of the supplier experience.<br>Key Responsibilities1. Supplier Helpdesk & Service Delivery Lead end-to-end supplier helpdesk operations through phone, email, portal, and ticketing channels. Manage supplier onboarding, registration, qualification, enablement, and profile maintenance activities. Ensure timely and accurate resolution of supplier queries related to SAP Ariba and procurement processes. Define and monitor SLAs, KPIs, quality standards, and service performance. Act as the escalation point for critical supplier and business issues. Drive improvements in First Contact Resolution (FCR), turnaround time, and supplier satisfaction.2. SAP Ariba Operations Oversee supplier support processes across:Supplier Registration Supplier Enablement Supplier Qualification Supplier Lifecycle & Performance Management Supplier Profile Management Ariba Network Support Catalog Management Supplier Master Data Coordinate with Procurement, Sourcing, Category Management, IT, and SAP Ariba teams to resolve operational and technical issues. Support SAP Ariba enhancements, upgrades, testing, releases, and process optimization. Ensure adherence to defined procurement processes and governance standards.3. Project & Transition Management Lead project mobilization, knowledge transition, service transition, and go-live activities. Develop and maintain project plans, RAID logs, risk registers, governance frameworks, and transition plans. Manage transition readiness assessments and ensure operational preparedness before go-live. Coordinate knowledge acquisition and documentation from incumbent teams or client stakeholders. Plan and execute onboarding and training programs for helpdesk resources. Ensure smooth transition from project implementation into steady-state operations.4. Stakeholder & Supplier Management Act as the primary interface between the service provider, client stakeholders, procurement teams, suppliers, and technology partners. Build strong relationships with business and supplier communities. Conduct regular service reviews, governance meetings, operational reviews, and performance discussions. Manage supplier escalations and business-critical issues through effective resolution and communication. Drive initiatives to improve supplier experience and engagement.5. Team Leadership & Resource Management Lead Team Leads, SAP Ariba SMEs, Helpdesk Associates, and support teams. Define team objectives, performance metrics, and operational targets. Conduct performance reviews and implement coaching and development plans. Manage resource planning, capacity, shift coverage, and workload balancing. Build SAP Ariba and supplier-support capabilities within the team. Promote a culture of accountability, collaboration, and continuous improvement.6. Reporting & Governance Establish and manage operational governance frameworks. Prepare and present:SLA/KPI Dashboards Weekly/Monthly Governance Reports Operational Performance Reviews Executive Steering Committee Updates Supplier Satisfaction Reports Service Improvement Plans Monitor ticket volumes, resolution times, backlog, escalations, FCR, and supplier feedback. Perform Root Cause Analysis (RCA) and implement corrective and preventive actions. Provide management with insights, trends, risks, and improvement recommendations.7. Continuous Improvement & Automation Identify opportunities to optimize supplier support processes and reduce operational effort. Implement self-service portals, knowledge bases, FAQs, chatbots, and AI-enabled supplier support. Drive automation of repetitive supplier queries and operational processes. Identify opportunities for cost optimization and productivity improvement. Apply Lean Six Sigma / continuous improvement methodologies where applicable. Improve supplier onboarding cycle time, resolution efficiency, and overall supplier experience. Required Skills & Experience10+ years of overall experience in IT service delivery, project management, procurement operations, or supplier management. Strong experience managing SAP Ariba supplier enablement/support operations. Hands-on understanding of SAP Ariba Supplier Lifecycle and Performance (SLP), Supplier Registration, Supplier Qualification, and Ariba Network. Experience managing supplier onboarding and enablement programs. Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and supplier management processes. Proven experience managing supplier helpdesk / service desk operations. Strong experience in SLA, KPI, CSAT, FCR, ticket management, and service governance. Experience in project mobilization, transition, knowledge transfer, and go-live management. Strong stakeholder and supplier management skills. Experience managing large, multi-functional teams. Strong analytical, problem-solving, and escalation-management capabilities. Experience with service improvement, process optimization, and automation initiatives. Strong communication, presentation, and executive stakeholder management skills. Experience working with global or enterprise-scale procurement environments is preferred. Preferred Certifications SAP Ariba Certification preferred. PMP / PRINCE2 preferred. ITIL Foundation / ITIL 4 preferred. Lean Six Sigma certification is an advantage. Agile/Scrum certification is an advantage. Key Performance Indicators Supplier Satisfaction (CSAT) First Contact Resolution (FCR) SLA Compliance Average Ticket Resolution Time Query Resolution Accuracy Supplier Onboarding Cycle Time Escalation Rate Ticket Backlog Reduction Knowledge Base / Self-Service Utilization Team Productivity Automation & Cost Efficiency Supplier Experience Improvement

<p>Manage day-to-day housekeeping operations. Lead, train, and supervise the housekeeping team. Ensure cleanliness and hygiene standards are maintained throughout the property. Conduct room inspections and public area audits. Maintain inventory of housekeeping supplies and equipment. Coordinate with Front Office, Engineering, and other departments. Ensure compliance with hotel SOPs and international hospitality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Current Designation: Housekeeping Manager</p><p>Current Employer: 5-Star Hotel (Mandatory)</p><p>Nationality: Indian</p><p>Excellent leadership and communication skills.</p><p>Strong knowledge of housekeeping operations and quality standards.</p><p>Immediate or short-notice joiners preferred.</p>

<div dir="rtl"><h3 >About the Role</h3> <p >Jeddah Airports (مطارات جدة) is seeking a <strong >Data Management Office General Manager</strong> to lead the development and implementation of comprehensive data management strategies. Based in <strong >Jeddah</strong>, this full-time position involves overseeing critical data functions to support organizational objectives. The General Manager will be responsible for ensuring robust data quality, security, governance, and compliance across the organization.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and implement data management policies and procedures.</li> <li >Lead the design and maintenance of data systems and databases.</li> <li >Ensure data quality and integrity across the organization.</li> <li >Oversee data security measures and compliance with data protection regulations.</li> <li >Manage a team of data management professionals, providing direction and guidance.</li> <li >Collaborate with internal stakeholders to understand data needs and requirements.</li> <li >Identify opportunities for process improvement and optimization in data management practices.</li> <li >Stay updated on industry trends and best practices in data management.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's or Master's degree in Computer Science, Information Management, or a related field.</li> </ul> <h3 >Experience and Expertise</h3> <ul > <li >Proven experience in data management, with a minimum of <strong >10 years in a managerial role</strong>.</li> <li >Excellent understanding of data governance, data quality, and data security principles.</li> <li >Proficiency in data management tools and technologies.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Strong leadership and decision-making skills.</li> <li >Excellent communication and interpersonal skills.</li> <li >Ability to work effectively in a fast-paced environment and lead a team to meet deadlines and objectives.</li> </ul> <h3 >Work Details</h3> <p >This is a <strong >full-time</strong> position based in <strong >Jeddah</strong>. The role requires leading a team of data management professionals within a dynamic organizational setting.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Business Development Manager (BDM) – Enterprise Software &amp; Solutions Work Location: On-site (Riyadh Office – Saudi Arabia) Industry: Real Estate &amp; Construction, Retail, Gym &amp; Spa, Manufacturing, Logistics, NGO Role Overview Our client is seeking a high-energy, articulate, and presentable Business Development Manager (BDM) based on-site in their Saudi Arabia office.<br> The ideal candidate will drive sector-specific expansion (e.<br>g., Real Estate, Retail, Banking, F&amp;B), conduct in-person and virtual client presentations, manage end-to-end sales pipelines, and close high-value software deals.<br> Key Responsibilities Identify, target, and acquire enterprise accounts within assigned verticals through direct engagement and site visits.<br> Leverage deep sector knowledge to pitch tailored B2B software, SaaS, and automation solutions.<br> Lead the full sales cycle: lead qualification, needs discovery, demo presentations, contract negotiations, and deal closing.<br> Defend delivery timelines, navigate pricing models, and effectively manage client objections.<br> Maintain strict CRM discipline, tracking conversion rates, pipeline velocity, and deal stages.<br> Consistently hit and exceed quarterly and annual sales quotas backed by clear metrics.<br> Key Requirements: Location: Must be physically based in Saudi Arabia and work on-site from KSA office.<br> Experience: Minimum 2+ years of proven B2B software, SaaS, or tech solutions sales experience within the Saudi market.<br> Sector Ecosystem Expertise: Deep understanding of sector-specific platforms (e.<br>g., ERP/CRM, POS/Inventory solutions, HR &amp; Business Automation tools.<br>..etc. depends on the sector).<br> Communication &amp; Presence: Exceptional fluency in Arabic and English.<br> Strong executive presence, charismatic demeanor, and confident presentation skills.<br> Data-Driven Mindset: Ability to articulate past performance through clear conversion metrics and sales numbers.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

MANE is a fifth-generation family-owned company, globally recognized for creativity and innovation in the world of fragrance. Since 1871, we’ve been crafting scents that enrich daily life and celebrate individuality. In the Middle East, fragrances are a symbol of elegance and heritage. At MANE, we combine our expertise with a deep respect for tradition to create exceptional olfactory experiences. We capture what moves. Be part of a legacy that values artistry, sustainability, and diversity.<br>We have an exciting opportunity for an Office Operations Coordinator to join MANE in Riyadh. In this role, you will support the smooth day-to-day operations of our Saudi office while providing executive and administrative support across a range of business activities. As the first point of contact for the office, you will play a key role in creating a professional and welcoming environment while supporting effective collaboration with our team in Dubai. Reporting directly to the General Manager, Saudi Arabia, and indirectly to the Operations Manager in Dubai, your organizational skills, discretion, and proactive approach will be essential in maintaining efficient administrative processes, supporting business operations, and contributing to MANE’s commitment to operational excellence.<br>Role Responsibilities:Ensure smooth day-to-day office operations by coordinating administrative activities, office logistics, and workplace requirements. Serve as the first point of contact for the office, creating a professional and welcoming environment for employees, clients, and visitors. Coordinate administrative processes including travel arrangements, meetings, documentation, correspondence, and office requirements. Support employee onboarding and offboarding activities in collaboration with the Dubai HR team, ensuring a seamless employee experience. Manage confidential information, administrative records, vendor coordination, and expense-related activities with professionalism and discretion. Provide administrative support to the Sales Administration team and related commercial activities as required. Collaborate with the Dubai team to ensure alignment with administrative processes, company practices, and reporting requirements.<br>Required Skills & Experience:Minimum of 5 years of experience in office administration, business support, or a similar role. Proven ability to manage multiple priorities effectively with strong organizational and time management skills. Excellent written and verbal communication skills in English and Arabic; French is an advantage. Proficiency in Microsoft Office Suite; experience with SAP is an advantage. High level of professionalism, discretion, confidentiality, and attention to detail. Ability to work independently while collaborating effectively with cross-functional and remote teams.<br>What We Offer:Stability and legacy in the fragrance industry. Family-owned values of trust and growth. Long-term career growth in a supportive environment that values development, creativity, and work-life balance. Energetic, results-driven team with competitive compensation and benefits aligned to market standards.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Technical Design Department Manager will lead the Design Office operations across Riyadh, Khobar, Egypt, and the Philippines, ensuring effective coordination between all engineering disciplines and the timely delivery of high-quality design projects. The role oversees resource planning, design governance, multidisciplinary coordination, and operational excellence while working closely with all Discipline Heads.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Manage the overall operations of the Design Office across all regional offices. </span></li> <li><span>Coordinate and integrate the work of all Discipline Heads (Architecture, Structural, Civil, MEP, Infrastructure, BIM, etc.). </span></li> <li><span>Ensure timely delivery of design projects in line with quality, budget, and schedule requirements. </span></li> <li><span>Monitor resource utilization and optimize workload distribution across offices. </span></li> <li><span>Establish and enforce engineering standards, design procedures, and QA/QC processes. </span></li> <li><span>Lead multidisciplinary design coordination meetings and resolve technical issues. </span></li> <li><span>Drive continuous improvement, digital engineering, and BIM initiatives. </span></li> <li><span>Prepare management reports, resource forecasts, and performance dashboards for senior leadership.&nbsp;</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <ul> <li><span>Bachelor's degree in Engineering or Architecture (Master's degree preferred). </span></li> <li><span>20+ years of experience in multidisciplinary engineering design consultancy. </span></li> <li><span>Minimum 8–10 years in a leadership role managing large Design Offices. </span></li> <li><span>Proven experience coordinating multiple engineering disciplines and international design teams. </span></li> <li><span>Strong leadership, stakeholder management, and project delivery skills.&nbsp;</span></li> </ul> <p><strong><span>Key Competencies:</span></strong></p><br> <ul> <li><span>Design Office Management </span></li> <li><span>Multidisciplinary Coordination </span></li> <li><span>Design Delivery &amp; Resource Planning </span></li> <li><span>Technical Governance &amp; QA/QC </span></li> <li><span>BIM &amp; Digital Engineering </span></li> <li><span>Leadership &amp; Stakeholder Management </span></li> <li><span>Strategic Planning &amp; Performance Management</span></li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p> <strong>Division: </strong>Technical Project Management Office</p> <p> <strong>Position Title: </strong>Assistant Manager Standards &amp; Enablement (Governance &amp; Assurance)</p> <p> <strong>Department: </strong>DevCo Operations Office</p> <p> <strong>Company: RSG</strong> </p> <p> <strong>Job Location: Riyadh [Full-Time]</strong> </p> <p> </p> <p> <strong>Join The Red Sea Development Company (DevCo) A Subsidiary of Red Sea Global</strong> </p> <p> <em>Pioneering Regenerative Tourism in the Heart of Saudi Arabia</em> </p> <p> </p> <p> <strong>The Red Sea Development Company (DevCo)</strong>, a proud subsidiary of <strong>Red Sea Global</strong>, is at the forefront of transforming Saudi Arabia's Red Sea coast into a world-class, sustainable tourism destination. Established in 2017, DevCo is dedicated to developing luxury resorts, residential communities, and infrastructure projects that harmonize with the natural environment and cultural heritage of the region.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <ul> <li>A commitment to professional growth through continuous training programs.</li> <li>Opportunities to work on groundbreaking projects that set new standards in sustainable development.</li> <li>A collaborative environment that values innovation, excellence, and cultural sensitivity.</li> </ul> <p> </p> <p>Join us in shaping the future of tourism and sustainable development in Saudi Arabia.</p> <p> </p> <p> <strong>Apply Now</strong> to be part of a team that is redefining luxury tourism through innovation and sustainability.</p> <p> </p> <p> <strong>Job Purpose: </strong>Act as custodian of the governance framework, decision structures and forums of DevCo Operations, and as the single coordination point for assurance, audit and compliance activity so decisions are taken by the right authority, recorded, traceable and followed through.</p> <p> </p> <p> <strong>Job Responsibilities:</strong> </p> <ul> <li>Maintain the DevCo Operations governance framework, governance operating model and governance architecture.</li> <li>Coordinate development and review of Delegation of Authority, policies, procedures, charters and Terms of Reference.</li> <li>Ensure effective secretariat service for approved governance forums.</li> <li>Maintain decision and action registers with accountable owners and due dates.</li> <li>Coordinate with Internal Audit, External Audit and Group risk, quality, compliance and assurance functions.</li> <li>Coordinate inputs to stage-gate assurance and governance reviews.</li> <li>Develop governance-administration indicators and governance-maturity reporting.</li> <li>Provide structured operational feedback on Delegation of Authority workability.</li> </ul> <p> </p> <p> <strong>Job Requirements:</strong> </p> <ul> <li>Bachelor's degree in business administration, Law, Finance, Engineering or a related field.</li> <li>7 10 years' total experience, including at least 4 years in corporate governance, committee secretariat, assurance, internal audit, risk and compliance, or PMO governance.</li> <li>Fluent written and spoken English; Arabic advantageous.</li> <li>High standard of formal minute and paper writing.</li> <li>Demonstrated discretion in handling confidential and commercially sensitive material.</li> </ul> <p> </p> <p> <strong>Competency | Proficiency Level</strong> </p> <ul> <li>Governance Frameworks and Governance Operating Models -<strong>Expert</strong> </li> <li>Committee Secretariat and Executive-Level Reporting-<strong>Expert</strong> </li> <li>Delegation of Authority and Decision Rights Design-<strong>Advanced</strong> </li> <li>Assurance, Risk and Compliance Coordination-<strong>Advanced</strong> </li> <li>Governance Registers, Records and Document Control-<strong>Advanced</strong> </li> </ul> <p> </p>

<p>Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hotel guests personal and assist with currency exchange Keep updated of all modifications to accounting policies and procedures Attend to guests request of using the service of safety box at all times Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs Attend to guest s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist Ensure that the guests depart the hotel with a positive impression of hotel service Perform the audit balances and prepare all reports for audit in an orderly fashion When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals Maintain comprehensive knowledge of standard reservation procedures Maintain exemplary department standards of behavior and appearance and attitude Ensure front desk work area is kept clean and in an orderly state at all times Is fully aware of the Credit policy Adhere to policies and procedures Perform related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a degree in Hospitality Management is an advantage. Previous experience in a hotel front office or customer service role is preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office and hotel PMS software (such as Opera ) is an advantage. Good problem-solving and organizational skills. Ability to work flexible shifts, including weekends and holidays. Professional appearance and positive attitude. experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus</p>

<p>Register and room all guest arrivals according to established procedures. Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system. Maintain cashier float and ensure accurate daily report of all money received. Cash hotel guests personal and assist with currency exchange. Keep updated of all modifications to accounting policies and procedures. Attend to guests request of using the service of safety box at all times. Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs. Attend to guest s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist. Ensure that the guests depart the hotel with a positive impression of hotel service. Perform the audit balances and prepare all reports for audit in an orderly fashion. When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals. Maintain comprehensive knowledge of standard reservation procedures. Maintain exemplary department standards of behavior and appearance and attitude. Ensure front desk work area is kept clean and in an orderly state at all times. Is fully aware of the Credit policy. Adhere to policies and procedures. Perform related duties and special projects assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a degree in Hospitality Management is an advantage.</p><p>Previous experience in a hotel front office or customer service role is preferred.</p><p>Strong communication and interpersonal skills.</p><p>Proficiency in Microsoft Office and hotel PMS software (such as Opera ) is an advantage.</p><p>Good problem-solving and organizational skills.</p><p>Ability to work flexible shifts, including weekends and holidays.</p><p>Professional appearance and positive attitude.</p>