Tourism manager Jobs

<h3 >About Red Sea Global and RSSE</h3> <p >Red Sea Global (RSG) is a leading developer of regenerative tourism destinations. Its dedicated subsidiary, Red Sea Sports &amp; Entertainment (RSSE), is responsible for designing and delivering exceptional land and marine experiences at The Red Sea destination. RSSE manages a diverse portfolio of sports, adventure, and leisure offerings, including Galaxea for water sports, Akun for adventure activities, and WAMA for leisure experiences. RSSE plays a strategic role in the partnership between Red Sea Global and the Saudi Olympic &amp; Paralympic Committee, aligning with Saudi Vision 2030 to promote inclusive, accessible, and world-class sports and recreational experiences.</p> <h3 >The Opportunity: Senior Specialist HR Operations and Employee Relations</h3> <p >Red Sea Global is seeking a <strong >Senior Specialist HR Operations and Employee Relations</strong> to join its team in Tabuk, Saudi Arabia. This full-time role involves supervising and managing the daily operations of the Human Resources department, ensuring effective and efficient HR practices across recruitment, employee relations, performance management, and other core HR functions. The Senior Specialist will play a critical part in supporting the HR Manager and fostering a positive work environment that aligns with the company's values and objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee HR activities, including recruitment, onboarding, training, employee engagement, performance management, and HR documentation.</li> <li >Coordinate and supervise the recruitment process for open positions, ensuring accurate job postings, candidate screening, and efficient interviews.</li> <li >Act as a primary point of contact for employees regarding HR-related matters, addressing concerns, resolving conflicts, and promoting a positive work environment.</li> <li >Assist in the administration of the performance appraisal system, ensuring timely and accurate feedback, and support managers in addressing performance issues.</li> <li >Organize and supervise training programs to enhance employees’ skills, ensuring alignment with company needs and employee development goals.</li> <li >Ensure that all HR policies and procedures are consistently applied and in compliance with labor laws and regulations.</li> <li >Foster a culture of employee engagement by organizing employee activities, recognition programs, and ensuring employee motivation and satisfaction.</li> <li >Supervise the maintenance of HR records and databases, ensuring accuracy, completeness, and confidentiality of all employee records.</li> <li >Provide reports on HR metrics such as headcount, turnover, training, and performance to assist in decision-making and strategic planning.</li> <li >Assist the HR Manager in day-to-day HR operations and strategic HR initiatives, providing input on HR best practices and improvement areas.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li >Minimum of 4 years of experience in Human Resources, with a focus on HR business partnering, operations, and talent management.</li> <li >Experience in managing HR processes across multiple business functions, ideally within multinational or large-scale organizations.</li> <li >Strong knowledge of Saudi labor laws, HR regulations, and best practices.</li> <li >Proven track record of successfully partnering with senior leaders to deliver HR solutions that drive business performance and operational success.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Strong business acumen and the ability to understand the operational needs of relevant sectors.</li> <li >Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.</li> <li >Strong problem-solving and decision-making capabilities, with a solutions-oriented approach.</li> <li >Proven ability to manage HR operations efficiently while aligning processes with business goals.</li> <li >Advanced knowledge of HR software (*, SAP, Workday, or similar systems).</li> <li >Comprehensive understanding of HR processes, performance management, and employee relations.</li> <li >Ability to handle multiple HR tasks simultaneously and efficiently.</li> <li >Results-oriented with a focus on operational efficiency and employee satisfaction.</li> </ul> <h3 >Work Location</h3> <p >This is a full-time position based in Tabuk, Saudi Arabia.</p>

<h3 >About Red Sea Global and the Role</h3> <p >Red Sea Global (RSG) is dedicated to shaping places for living, working, and travel, driven by a commitment to people and the planet. The organization's transformative programs contribute to achieving Vision 2030 and advancing regenerative tourism globally. This <strong >full-time</strong> role for a Senior Specialist Document Control is based in <strong >Riyadh, Saudi Arabia</strong>, and supports the Procurement function.</p> <h3 >Role Purpose</h3> <p >The Senior Specialist Document Control is responsible for executing document control activities across Procurement. This involves maintaining accurate procurement documentation, ensuring compliance with governance requirements, supporting sourcing and contract processes, and safeguarding document integrity throughout the entire procurement lifecycle.</p> <h3 >Key Responsibilities</h3> <ul > <li >Execute document control processes for procurement documentation, covering receipt, registration, version control, distribution, retrieval, archiving, and disposal in adherence to established governance requirements.</li> <li >Maintain comprehensive and accurate records of procurement documents, including RFIs, RFQs, RFPs, tender submissions, evaluation reports, contracts, amendments, approvals, and supplier correspondence within approved document management systems.</li> <li >Review procurement documentation for completeness, formatting, document numbering, metadata accuracy, and compliance with document control standards prior to circulation, approval, or archival.</li> <li >Coordinate the controlled distribution of procurement documents to internal stakeholders and external suppliers, ensuring confidentiality, appropriate access permissions, and document traceability throughout the procurement lifecycle.</li> <li >Monitor document workflows, approval cycles, and revision histories to ensure procurement activities align with governance requirements and that approved documents remain current and accessible.</li> <li >Provide timely document retrieval, status tracking, and controlled documentation support to procurement teams during sourcing, tendering, contract administration, supplier onboarding, and audit activities.</li> <li >Conduct periodic document audits to verify compliance with procurement policies, document retention schedules, regulatory requirements, and internal governance standards, recommending corrective actions as needed.</li> <li >Maintain procurement document registers, dashboards, and reporting records to provide accurate visibility of document status, outstanding approvals, archived records, and compliance metrics for management reporting.</li> <li >Collaborate with procurement, legal, finance, and project teams to ensure procurement documentation supports contractual obligations, budget controls, operational timelines, and organizational governance requirements.</li> <li >Identify opportunities to enhance document control processes, standard templates, filing structures, and digital document management practices to improve efficiency, consistency, and data integrity across Procurement.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this role should possess <strong >0-1 years of relevant experience</strong>.</p> <h3 >Company Vision</h3> <p >Red Sea Global is a purpose-driven organization committed to positively shaping the future of places and leading the world towards regenerative tourism, aligning with Saudi Arabia's Vision 2030. Joining RSG means contributing to this positive change for the region and globally.</p> <h3 >Application Information</h3> <p >This full-time position is located in Riyadh, Saudi Arabia. Interested candidates are encouraged to apply.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><b>The Role of the Core Agent:</b><br><p>As a <b>Core Agent</b> at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience.</p><br><br><p>By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.</p><br><br><br><b>Knowledge and Skills</b><ul><li><p>Proficiency in written, spoken, and reading <b>English and Arabic</b>.</p><br><br></li><li><p>Previous <b>hotel or call center experience</b> preferred.</p><br><br></li><li><p>Strong <b>communication and multitasking skills</b>.</p><br><br></li><li><p>Familiarity with hotel systems and reservations software is an advantage.</p><br><br></li><li><p><b>Locals only</b>, as per Saudi Labor Law.</p><br><br></li></ul><br><b>What to Expect</b><ul><li><p>Competitive basic salary.</p><br><br></li><li><p>Competitive live-out allowance.</p><br><br></li><li><p>Travel allowance, if applicable.</p><br><br></li><li><p>30 days of annual vacation.</p><br><br></li><li><p>10 public holidays per year.</p><br><br></li><li><p>Complimentary employee meals.</p><br><br></li><li><p>Medical insurance.</p><br><br></li><li><p>Life insurance.</p><br><br></li><li><p>Employee Assistance Program.</p><br><br></li><li><p>Worldwide complimentary room nights at Four Seasons hotels.</p><br><br></li><li><p>Laundry/dry cleaning services for work attire.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>From Land to Sea – Active Experiences in Nature’s Purest Form&nbsp;&nbsp;</span></p><br><br> <br> <p><span><span>Red Sea Sports s Entertainment (RSSE)&nbsp;</span>is a dedicated subsidiary of&nbsp;<span>Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at&nbsp;<span>The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through&nbsp;<span>Galaxea</span>, adventure activities via&nbsp;<span>Akun</span>, and leisure experiences delivered by&nbsp;<span>WAMA</span>.RSSE plays a key strategic role in the partnership between&nbsp;<span>Red Sea Global&nbsp;</span>and the&nbsp;<span>Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with&nbsp;<span>Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br> <br> <p><span><strong>Red Sea Sports &amp; Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p><br><br> <br> <p><span><strong>Job Purpose</strong></span></p><br><br> <br> <p><span>The&nbsp;<strong>Resident Marine Biologist &amp; Dive Instructor (RMBDI)&nbsp;</strong>is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:</span></p><br><br> <br> <ol> <li><span>Engage and educate guests on marine life and conservation,</span></li> <li><span>Lead exclusive marine biology–focused dive experiences,</span></li> <li><span>Lead recreational (non-marine biology) dives, and</span></li> <li><span>Deliver dive training courses to international certification standards.</span></li> </ol> <br> <p><span>In addition, the RMBDI is responsible for coordinating and implementing&nbsp;<strong>Galaxea’s Conservation Diving Program</strong>, embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.</span></p><br><br> <br> <p><span>The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</span></p><br><br> <br> <p><span><strong>Job Responsibilities</strong></span></p><br><br> <br> <p><span><strong>General Operations &amp; Guest Experience</strong></span></p><br><br> <ul> <li><span>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</span></li> <li><span>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</span></li> <li><span>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</span></li> <li><span>Lead private and bespoke marine biology dive experiences for high-end clientele.</span></li> <li><span>Lead recreational dives in accordance with operational procedures and safety standards.</span></li> <li><span>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</span></li> <li><span>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</span></li> </ul> <br> <p><span><strong>Conservation &amp; Sustainability</strong></span></p><br><br> <ul> <li><span>Coordinate and implement Galaxea’s Conservation Diving Program across the designated asset.</span></li> <li><span>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</span></li> <li><span>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</span></li> <li><span>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</span></li> </ul> <br> <p><span><strong>Dive Center Establishment – Pre-Opening</strong></span></p><br><br> <ul> <li><span>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</span></li> <li><span>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</span></li> <li><span>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</span></li> </ul> <br> <p><span><strong>Dive Center Operations – Post-Opening</strong></span></p><br><br> <ul> <li><span>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</span></li> <li><span>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</span></li> <li><span>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</span></li> <li><span>Deliver engaging marine life presentations and educational talks for guests and colleagues.</span></li> <li><span>Build and maintain positive working relationships with team members, management, and guests.</span></li> </ul> <br> <p><span><strong>Policies, Procedures &amp; Compliance</strong></span></p><br><br> <ul> <li><span>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</span></li> <li><span>Ensure dive center operations remain controlled, compliant, and consistent.</span></li> </ul> <br> <p><span><strong>Safety, Quality &amp; Environment</strong></span></p><br><br> <ul> <li><span>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</span></li> <li><span>Promote a responsible and environmentally conscious approach to all marine and diving activities.</span></li> </ul> <br> <p><span><strong>Continuous Improvement</strong></span></p><br><br> <ul> <li><span>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</span></li> <li><span>Contribute to continuous improvement initiatives aligned with international best practices.</span></li> </ul> <br> <p><span><strong>Job Requirements</strong></span></p><br><br> <br> <p><span><strong>Qualifications &amp; Experience</strong></span></p><br><br> <ul> <li><span>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</span></li> <li><span>Active and renewed PADI Instructor certification with a proven international track record.</span></li> <li><span>Instructor rating in a minimum of five PADI specialties.</span></li> <li><span>Minimum of 500 logged dives across various geographic locations.</span></li> <li><span>Certification of at least 50 students across core PADI courses.</span></li> <li><span>Strong background in dive center operations and commercial dive business.</span></li> <li><span>Demonstrated experience in marine conservation and diving health &amp; safety.</span></li> <li><span>Equipment management and dive retail experience.</span></li> <li><span>Valid Fit-to-Dive medical certification.</span></li> </ul> <br> <p><span><strong>Essential Skills &amp; Competencies</strong></span></p><br><br> <ul> <li><span>Excellent written and spoken English; confident public speaker.</span></li> <li><span>Strong customer service mindset with a proactive, “can-do” attitude.</span></li> <li><span>Ability to deliver engaging, informative, and memorable dive experiences.</span></li> <li><span>High attention to detail and strong organizational skills.</span></li> <li><span>Proven ability to work with diverse cultures and high-end clientele.</span></li> <li><span>Exceptional safety awareness and leadership by example.</span></li> <li><span>Ability to work independently and collaboratively in a remote dive resort environment.</span></li> <li><span>Proficiency in Microsoft Office and basic administrative tasks.</span></li> <li><span>Strong interest in marine science, education, and conservation.</span></li> </ul> <br> <p><span><strong>Desirable Skills</strong></span></p><br><br> <ul> <li><span>Full-face mask diving experience.</span></li> <li><span>Additional language skills (Arabic preferred).</span></li> <li><span>Social media and content creation skills.</span></li> <li><span>Underwater photography and videography.</span></li> <li><span>Advanced marine species identification skills.</span></li> <li><span>Equipment workshop technician experience across multiple brands.</span></li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><p><b>What you will do</b></p><br><br><ul><li>Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li><li>Plan, organize, and oversee daily food preparation, presentation, and quality control.</li><li>Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li><li>Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li><li>Ensure compliance with all health, hygiene, and safety regulations.</li><li>Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li><li>Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li><li>Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Degree in Hotel/Restaurant Management, Culinary Arts, or equivalent work experience.</li><li>2–3 years of experience as a Chef de Cuisine or strong Sous Chef in a specialty restaurant within a luxury hotel or fine dining setting.</li><li>Strong leadership and kitchen management skills.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in kitchen systems and basic computer operations.</li></ul><br><p><b>What we offer</b></p><br><br><ul><li>Competitive salary in a tax-free environment</li><li>Housing Provided by the hotel.</li><li>Transportation Provided by the hotel.</li><li>30 days’ vacation annually</li><li>10 public holidays per year</li><li>Paid home leave tickets</li><li>Complimentary employee meals</li><li>Medical and life insurance</li><li>Laundry/dry cleaning for work attire</li><li>Employee Assistance Program</li><li>Complimentary stays at Four Seasons Hotels &amp; Resorts worldwide</li><li>Growth and development opportunities</li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><p>• Full-time position. Flexibility required to work early mornings, evenings, weekends, and holidays, based on business needs.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p ><span >From Land to Sea – Active Experiences in Nature’s Purest Form  </span></p> <p > </p> <p ><span ><span >Red Sea Sports s Entertainment (RSSE) </span>is a dedicated subsidiary of <span >Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at <span >The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <span >Galaxea</span>, adventure activities via <span >Akun</span>, and leisure experiences delivered by <span >WAMA</span>.RSSE plays a key strategic role in the partnership between <span >Red Sea Global </span>and the <span >Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <span >Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p> <p > </p> <p><span ><strong>Red Sea Sports &amp; Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p> <p> </p> <p><span ><strong>Job Purpose</strong></span></p> <p> </p> <p><span >The <strong>Resident Marine Biologist &amp; Dive Instructor (RMBDI) </strong>is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:</span></p> <p> </p> <ol > <li ><span >Engage and educate guests on marine life and conservation,</span></li> <li ><span >Lead exclusive marine biology–focused dive experiences,</span></li> <li ><span >Lead recreational (non-marine biology) dives, and</span></li> <li ><span >Deliver dive training courses to international certification standards.</span></li> </ol> <p> </p> <p><span >In addition, the RMBDI is responsible for coordinating and implementing <strong>Galaxea’s Conservation Diving Program</strong>, embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.</span></p> <p> </p> <p><span >The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</span></p> <p> </p> <p><span ><strong>Job Responsibilities</strong></span></p> <p> </p> <p><span ><strong>General Operations &amp; Guest Experience</strong></span></p> <ul > <li ><span >Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</span></li> <li ><span >Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</span></li> <li ><span >Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</span></li> <li ><span >Lead private and bespoke marine biology dive experiences for high-end clientele.</span></li> <li ><span >Lead recreational dives in accordance with operational procedures and safety standards.</span></li> <li ><span >Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</span></li> <li ><span >Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</span></li> </ul> <p> </p> <p><span ><strong>Conservation &amp; Sustainability</strong></span></p> <ul > <li ><span >Coordinate and implement Galaxea’s Conservation Diving Program across the designated asset.</span></li> <li ><span >Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</span></li> <li ><span >Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</span></li> <li ><span >Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</span></li> </ul> <p> </p> <p><span ><strong>Dive Center Establishment – Pre-Opening</strong></span></p> <ul > <li ><span >Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</span></li> <li ><span >Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</span></li> <li ><span >Become fully familiar with local dive sites, marine habitats, and species within the operating area.</span></li> </ul> <p> </p> <p><span ><strong>Dive Center Operations – Post-Opening</strong></span></p> <ul > <li ><span >Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</span></li> <li ><span >Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</span></li> <li ><span >Maintain accurate and up-to-date records for courses, certifications, and dive activities.</span></li> <li ><span >Deliver engaging marine life presentations and educational talks for guests and colleagues.</span></li> <li ><span >Build and maintain positive working relationships with team members, management, and guests.</span></li> </ul> <p> </p> <p><span ><strong>Policies, Procedures &amp; Compliance</strong></span></p> <ul > <li ><span >Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</span></li> <li ><span >Ensure dive center operations remain controlled, compliant, and consistent.</span></li> </ul> <p> </p> <p><span ><strong>Safety, Quality &amp; Environment</strong></span></p> <ul > <li ><span >Apply safety, quality, and environmental management systems to ensure guest and employee safety.</span></li> <li ><span >Promote a responsible and environmentally conscious approach to all marine and diving activities.</span></li> </ul> <p> </p> <p><span ><strong>Continuous Improvement</strong></span></p> <ul > <li ><span >Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</span></li> <li ><span >Contribute to continuous improvement initiatives aligned with international best practices.</span></li> </ul> <p> </p> <p><span ><strong>Job Requirements</strong></span></p> <p> </p> <p><span ><strong>Qualifications &amp; Experience</strong></span></p> <ul > <li ><span >Degree or diploma in Marine Biology, Marine Conservation, or a related field.</span></li> <li ><span >Active and renewed PADI Instructor certification with a proven international track record.</span></li> <li ><span >Instructor rating in a minimum of five PADI specialties.</span></li> <li ><span >Minimum of 500 logged dives across various geographic locations.</span></li> <li ><span >Certification of at least 50 students across core PADI courses.</span></li> <li ><span >Strong background in dive center operations and commercial dive business.</span></li> <li ><span >Demonstrated experience in marine conservation and diving health &amp; safety.</span></li> <li ><span >Equipment management and dive retail experience.</span></li> <li ><span >Valid Fit-to-Dive medical certification.</span></li> </ul> <p> </p> <p><span ><strong>Essential Skills &amp; Competencies</strong></span></p> <ul > <li ><span >Excellent written and spoken English; confident public speaker.</span></li> <li ><span >Strong customer service mindset with a proactive, “can-do” attitude.</span></li> <li ><span >Ability to deliver engaging, informative, and memorable dive experiences.</span></li> <li ><span >High attention to detail and strong organizational skills.</span></li> <li ><span >Proven ability to work with diverse cultures and high-end clientele.</span></li> <li ><span >Exceptional safety awareness and leadership by example.</span></li> <li ><span >Ability to work independently and collaboratively in a remote dive resort environment.</span></li> <li ><span >Proficiency in Microsoft Office and basic administrative tasks.</span></li> <li ><span >Strong interest in marine science, education, and conservation.</span></li> </ul> <p> </p> <p><span ><strong>Desirable Skills</strong></span></p> <ul > <li ><span >Full-face mask diving experience.</span></li> <li ><span >Additional language skills (Arabic preferred).</span></li> <li ><span >Social media and content creation skills.</span></li> <li ><span >Underwater photography and videography.</span></li> <li ><span >Advanced marine species identification skills.</span></li> <li ><span >Equipment workshop technician experience across multiple brands.</span></li> </ul> </span>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; **********<strong>;">St. Regis is seeking a <strong style="font-weight:700;">Cluster Marketing Executive - Saudi National</strong> to support the execution and coordination of B2B and trade marketing activities. This full-time role focuses on the luxury resorts within The Red Sea and AMAALA, specifically for Marriott Luxury Group’s portfolio. The position requires 0-1 years of experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Context and Reporting</h3> <p style="margin:0 0 12px; </strong>********<strong>;">The Cluster Marketing Executive – B2B, Trade Marketing &amp; Tourism Partners provides day-to-day support across trade marketing campaigns, partner activations, sales enablement, Trade PR, events, FAM trips, content development, and reporting. The role reports to the Cluster Senior Manager – B2B, Trade Marketing &amp; Tourism Partners and involves close collaboration with Cluster Sales and Marketing teams, property teams, Marriott regional teams, destination partners, and appointed agencies. This ensures B2B initiatives are delivered efficiently, marketing materials are current, and trade partners have access to compelling, brand-aligned information about the resorts and destination.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Support the execution of the annual B2B and Trade Marketing plan across the cluster.</li> <li style="margin:0 0 6px;">Maintain the B2B marketing calendar, including trade campaigns, sales missions, trade shows, partner activations, FAM trips, launches, and key destination milestones.</li> <li style="margin:0 0 6px;">Coordinate timelines, deliverables, and approvals for B2B marketing initiatives.</li> <li style="margin:0 0 6px;">Liaise with individual property Marketing teams to gather updates, offers, experiences, imagery, and relevant information for trade communications.</li> <li style="margin:0 0 6px;">Coordinate the development and ongoing updating of B2B marketing and sales materials, including resort presentations, fact sheets, and trade toolkits.</li> <li style="margin:0 0 6px;">Provide day-to-day marketing support to Cluster Sales teams for sales missions, roadshows, workshops, trade shows, and key account activities.</li> <li style="margin:0 0 6px;">Support the Senior Manager in executing joint marketing activities with tour operators, travel advisors, consortia, DMCs, airlines, and other strategic travel partners.</li> <li style="margin:0 0 6px;">Support coordination with appointed PR agencies on Trade PR activity across priority markets, including providing property updates and maintaining calendars.</li> <li style="margin:0 0 6px;">Support the development and coordination of travel advisor webinars, training sessions, and resort education initiatives.</li> <li style="margin:0 0 6px;">Assist with the development and distribution of B2B newsletters and partner communications.</li> <li style="margin:0 0 6px;">Support the planning and coordination of trade FAM trips, advisor visits, and partner experiences.</li> <li style="margin:0 0 6px;">Support preparation for luxury travel trade shows, roadshows, workshops, and sales missions.</li> <li style="margin:0 0 6px;">Coordinate day-to-day deliverables with appointed PR, creative, content, and marketing agencies.</li> <li style="margin:0 0 6px;">Support purchase orders, quotations, invoices, and other administrative requirements associated with B2B marketing activities.</li> <li style="margin:0 0 6px;">Support the Senior Manager in maintaining the B2B and Trade Marketing budget tracker and preparing regular reports.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Performance Indicators</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Timely delivery of B2B and trade marketing activities.</li> <li style="margin:0 0 6px;">Accuracy and quality of B2B collateral and sales enablement materials.</li> <li style="margin:0 0 6px;">Effective coordination of trade campaigns and partner deliverables.</li> <li style="margin:0 0 6px;">Timely support for Sales missions, trade shows, and key account activities.</li> <li style="margin:0 0 6px;">Successful coordination of FAM trips, webinars, and advisor engagement activities.</li> <li style="margin:0 0 6px;">Accuracy and maintenance of partner, project, budget, and campaign trackers.</li> <li style="margin:0 0 6px;">Quality and timeliness of Trade PR coordination and reporting.</li> <li style="margin:0 0 6px;">Timely processing and tracking of marketing quotations, POs, and invoices.</li> <li style="margin:0 0 6px;">Effectiveness of collaboration with Sales, property Marketing teams, agencies, and partners.</li> <li style="margin:0 0 6px;">Overall contribution to the successful execution of the cluster B2B and Trade Marketing plan.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Stakeholder Collaboration</h3> <p style="margin:0 0 12px; </strong>**********;">This role involves close collaboration with a range of internal and external stakeholders, including the Cluster Director of Marketing, Cluster Senior Manager – B2B, Trade Marketing &amp; Tourism Partners, Property Marketing teams, Cluster Sales teams, Cluster Directors of Sales &amp; Marketing, Marriott Luxury Group and Regional Marketing teams, Marriott Communications and PR teams, Destination Marketing, Communications and Trade teams, appointed PR, creative and marketing agencies, luxury travel advisors, consortia and tour operators, DMCs and wholesalers, and airlines and strategic travel partners.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience in a relevant marketing role.</li> <li style="margin:0 0 6px;">Saudi National.</li> </ul>

The Senior Director - Commercial Partnerships & Distribution is responsible for developing and managing Qiddiya's commercial partnerships ecosystem and distribution network. The role drives sustainable revenue through strategic partnerships, travel trade relationships, online and offline distribution channels, and tourism activations.<br><br>The role leads the development of commercial agreements and distribution capabilities across travel agencies, tour operators, online travel agencies, airlines, hospitality groups, corporate travel buyers, and MICE operators. It also oversees commercial performance, partner management, channel development, and team capability while working closely with Marketing, Operations, Finance, Legal, and Technology.<br><br>Requirements<br><br>Commercial Strategy and Leadership<br><br> Develop and lead the commercial partnerships and distribution strategy in alignment with Qiddiya's objectives, national tourism priorities, and Vision 2030. Establish multi-year commercial targets, partnership priorities, and pipeline development plans. Position Qiddiya as a leading destination partner for international and domestic travel trade organizations. Develop innovative commercial models, including revenue-sharing arrangements, guaranteed inventory agreements, joint marketing contributions, and partner incentive programmes. Provide senior leadership with regular updates on commercial performance, market developments, risks, and opportunities. Translate the commercial strategy into clear plans, targets, and responsibilities for the Partnerships and Distribution teams. <br><br>Partnership Development and Management<br><br> Identify, negotiate, and secure high-value partnerships with travel agencies, tour operators, online travel agencies, airlines, hospitality groups, and corporate travel partners. Build and manage relationships with key local, regional, and international partners. Develop a structured partner classification and tiering model with clearly defined benefits, access, incentives, and joint investment levels. Oversee partnership agreements, memoranda of understanding, and commercial contracts. Establish a structured partner lifecycle covering identification, evaluation, onboarding, activation, performance monitoring, renewal, and closure. Maintain senior-level relationships with executives and decision-makers at key partner organizations. Ensure partnership agreements deliver measurable commercial, visitor, and brand value. <br><br>Distribution Network Development<br><br> Lead the development and optimization of Qiddiya's business-to-business and business-to-consumer distribution network. Oversee relationships and connectivity with online travel agencies and global distribution systems such as Amadeus, Sabre, and Galileo. Develop channel pricing, inventory management, rate parity, and commission policies across distribution channels. Lead the development of a trade partner portal offering booking tools, live inventory, marketing materials, and commission tracking. Evaluate and introduce suitable booking engines, central reservation systems, channel managers, and distribution technologies. Collaborate with Digital and Technology teams to improve customer journeys and conversion across digital distribution channels. Ensure distribution platforms and processes are scalable and integrated with Qiddiya's operational systems. <br><br>Revenue and Commercial Performance<br><br> Manage the commercial revenue and budget for the Partnerships and Distribution function. Establish commercial dashboards to monitor partnership pipeline value, deal progress, conversion rates, channel performance, and revenue against targets. Implement structured pipeline governance and regular commercial deal reviews. Work with Product and Finance teams to develop pricing and yield-management approaches across peak and off-peak periods. Monitor the commercial performance of individual partners, channels, products, and market segments. Conduct market and competitor benchmarking against comparable destinations. Identify revenue risks, performance gaps, and new commercial opportunities and recommend appropriate actions. <br><br>Team Leadership and Capability Development<br><br> Lead and develop a team of Senior Managers, Managers, and Specialists across Partnerships and Distribution. Establish clear responsibilities, performance expectations, and development plans for team members. Build a commercially focused, partner-oriented, and data-driven working culture. Identify capability gaps and address them through recruitment, training, coaching, and knowledge-sharing. Support the team in managing complex negotiations, partner relationships, and commercial challenges. Promote Qiddiya's values and expected standards across internal operations and external partner engagements. <br><br>Stakeholder Management<br><br> Act as the main commercial representative for partnership and distribution matters with relevant government entities, tourism authorities, and Qiddiya stakeholders. Work closely with Marketing to deliver joint campaigns, familiarization trips, trade activities, and partner-led activations. Coordinate with Finance, Legal, Procurement, Operations, Product, Digital, and Technology to ensure commercial agreements are compliant and operationally deliverable. Represent Qiddiya at major domestic and international travel trade exhibitions and industry events. Build effective relationships with the Saudi Tourism Authority, Ministry of Tourism, travel trade organizations, and tourism industry bodies. Ensure internal stakeholders receive clear and timely updates on commercial priorities, commitments, and performance. <br><br>Qualifications<br><br> Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Master's degree or MBA in a relevant discipline is strongly preferred. Professional certifications in tourism, destination management, or commercial management, such as CDME or CTA, are advantageous. Minimum of 12 years of progressive commercial experience within tourism, hospitality, destination management, travel trade, or a related industry. At least five years of experience in a senior leadership position

<p><br></p><p><strong>Job Purpose</strong></p><p>The Resident Marine Biologist &amp; Dive Instructor (RMBDI) is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives: Engage and educate guests on marine life and conservation, Lead exclusive marine biology focused dive experiences, Lead recreational (non-marine biology) dives, and Deliver dive training courses to international certification standards. In addition, the RMBDI is responsible for coordinating and implementing Galaxea s Conservation Diving Program , embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset. The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</p><p><strong>Job Responsibilities</strong></p><p><strong>General Operations &amp; Guest Experience</strong></p><ul><li>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</li><li>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</li><li>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</li><li>Lead private and bespoke marine biology dive experiences for high-end clientele.</li><li>Lead recreational dives in accordance with operational procedures and safety standards.</li><li>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</li><li>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</li></ul><p><strong>Conservation &amp; Sustainability</strong></p><ul><li>Coordinate and implement Galaxea s Conservation Diving Program across the designated asset.</li><li>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</li><li>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</li><li>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</li></ul><p><strong>Dive Center Establishment (Pre-Opening)</strong></p><ul><li>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</li><li>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</li><li>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</li></ul><p><strong>Dive Center Operations (Post-Opening)</strong></p><ul><li>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</li><li>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</li><li>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</li><li>Deliver engaging marine life presentations and educational talks for guests and colleagues.</li><li>Build and maintain positive working relationships with team members, management, and guests.</li></ul><p><strong>Policies, Procedures &amp; Compliance</strong></p><ul><li>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</li><li>Ensure dive center operations remain controlled, compliant, and consistent.</li></ul><p><strong>Safety, Quality &amp; Environment</strong></p><ul><li>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</li><li>Promote a responsible and environmentally conscious approach to all marine and diving activities.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</li><li>Contribute to continuous improvement initiatives aligned with international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</li><li>Active and renewed PADI Instructor certification with a proven international track record.</li><li>Instructor rating in a minimum of five PADI specialties.</li><li>Minimum of 500 logged dives across various geographic locations.</li><li>Certification of at least 50 students across core PADI courses.</li><li>Strong background in dive center operations and commercial dive business.</li><li>Demonstrated experience in marine conservation and diving health &amp; safety.</li><li>Equipment management and dive retail experience.</li><li>Valid Fit-to-Dive medical certification.</li><li>Excellent written and spoken English; confident public speaker.</li><li>Strong customer service mindset with a proactive, can-do attitude.</li><li>Ability to deliver engaging, informative, and memorable dive experiences.</li><li>High attention to detail and strong organizational skills.</li><li>Proven ability to work with diverse cultures and high-end clientele.</li><li>Exceptional safety awareness and leadership by example.</li><li>Ability to work independently and collaboratively in a remote dive resort environment.</li><li>Proficiency in Microsoft Office and basic administrative tasks.</li><li>Strong interest in marine science, education, and conservation.</li><li>Full-face mask diving experience.</li><li>Additional language skills (Arabic preferred).</li><li>Social media and content creation skills.</li><li>Underwater photography and videography.</li><li>Advanced marine species identification skills.</li><li>Equipment workshop technician experience across multiple brands.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>From Land to Sea – Active Experiences in Nature's Purest Form <br> </span><p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br> <br> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br> <br> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose <p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p><br><br> <p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p><br><br> <p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p><br><br> Key Responsibilities Operational Delivery <ul> <li> <p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p><br><br> </li> <li> <p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p><br><br> </li> <li> <p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p><br><br> </li> <li> <p>Support the operational rollout of new adventure products, activities, and guest experiences.</p><br><br> </li> <li> <p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p><br><br> </li> <li> <p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p><br><br> </li> <li> <p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p><br><br> </li> <li> <p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p><br><br> </li> <li> <p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p><br><br> </li> <li> <p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p><br><br> </li> <li> <p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p><br><br> </li> <li> <p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p><br><br> </li> <li> <p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p><br><br> </li> </ul> Leadership &amp; Team Development <ul> <li> <p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p><br><br> </li> <li> <p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p><br><br> </li> <li> <p>Promote a positive, collaborative, and guest-focused team culture.</p><br><br> </li> <li> <p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p><br><br> </li> <li> <p>Support new team member onboarding, familiarisation, and operational competency assessments.</p><br><br> </li> </ul> Safety, Risk &amp; Compliance <ul> <li> <p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p><br><br> </li> <li> <p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p><br><br> </li> <li> <p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p><br><br> </li> <li> <p>Ensure instructors comply with all operational, environmental, and safety requirements.</p><br><br> </li> <li> <p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p><br><br> </li> </ul> Policies, Systems, Processes &amp; Reporting <ul> <li> <p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p><br><br> </li> <li> <p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p><br><br> </li> <li> <p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p><br><br> </li> <li> <p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p><br><br> </li> </ul> Health, Safety &amp; Environment <ul> <li> <p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p><br><br> </li> <li> <p>Promote a proactive safety culture across all adventure activities.</p><br><br> </li> <li> <p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p><br><br> </li> <li> <p>Support emergency preparedness activities, drills, and incident response procedures.</p><br><br> </li> </ul> Continuous Improvement <ul> <li> <p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p><br><br> </li> <li> <p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p><br><br> </li> </ul> Key Stakeholders Internal <ul> <li> <p>AKUN Management</p><br><br> </li> <li> <p>Adventure Operations Team</p><br><br> </li> <li> <p>RSSE Management</p><br><br> </li> <li> <p>Resort Operations</p><br><br> </li> <li> <p>Guest Experience</p><br><br> </li> <li> <p>Health, Safety &amp; Compliance</p><br><br> </li> <li> <p>Training Team</p><br><br> </li> <li> <p>Asset Management</p><br><br> </li> <li> <p>Destination Development</p><br><br> </li> <li> <p>Other relevant internal departments</p><br><br> </li> </ul> External <ul> <li> <p>Guests</p><br><br> </li> <li> <p>Resort Partners</p><br><br> </li> <li> <p>Activity Providers</p><br><br> </li> <li> <p>Emergency Services</p><br><br> </li> <li> <p>Certification Bodies</p><br><br> </li> <li> <p>Equipment Suppliers</p><br><br> </li> <li> <p>Sporting Federations</p><br><br> </li> <li> <p>Government Authorities</p><br><br> </li> <li> <p>Destination Stakeholders</p><br><br> </li> </ul> Qualifications &amp; Experience <ul> <li> <p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p><br><br> </li> <li> <p>Basic Land Navigation certification with practical GPS navigation experience.</p><br><br> </li> <li> <p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p><br><br> </li> <li> <p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p><br><br> </li> <li> <p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p><br><br> </li> <li> <p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p><br><br> </li> <li> <p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p><br><br> </li> <li> <p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p><br><br> </li> </ul> Essential Skills <ul> <li> <p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p><br><br> </li> <li> <p>Strong leadership, coaching, mentoring, and team development capabilities.</p><br><br> </li> <li> <p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p><br><br> </li> <li> <p>Excellent communication, interpersonal, and stakeholder management skills.</p><br><br> </li> <li> <p>Professional, guest-focused, adaptable, and service-oriented.</p><br><br> </li> <li> <p>Ability to perform effectively within remote and dynamic operational environments.</p><br><br> </li> <li> <p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p><br><br> </li> <li> <p>Practical understanding of luxury hospitality operations and premium guest expectations.</p><br><br> </li> </ul> Job Context <p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p><br><br> Competencies Leadership Competency – Operational Leadership <p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p><br><br> Core Competency – Guest Excellence <p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p><br><br> Functional Competency – Adventure Safety &amp; Risk Management <p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p><br><br> <p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Be the change. Join the world s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world.</p><p><br></p><p><b>Job Purpose:&nbsp;</b></p><p><br></p><p>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division. The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</p><p><b><br></b></p><p><b>Functional Responsibilities</b></p><ul><li>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</li><li>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</li><li>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</li><li>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</li><li>Deliver end-user training, user guides, and day-to-day CRM support.</li><li>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</li><li>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</li><li>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</li><li>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</li><li>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</li><li>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</li><li>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</li><li>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience 3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud .</li><li>Experience supporting enterprise Salesforce implementations.</li><li>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</li><li>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</li><li>Experience in real estate, hospitality, or luxury customer environments preferred.</li></ul><p>Technical Competencies:</p><ul><li>Salesforce Administration - Advanced</li><li>CRM Strategy Support - Advanced</li><li>Automation &amp; Workflow Design - Advanced</li><li>Data Governance - Advanced</li><li>Reporting &amp; Analytics - Advanced</li><li>Stakeholder Management - Advanced</li><li>Integration Support - Intermediate</li><li>Advanced User Training &amp; Adoption - Advanced</li><li>Agentforce - Desired</li></ul>

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p> </p> <p><span ><strong>Job Purpose:</strong></span></p> <ul> <li ><span >Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li> <li ><span >The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li> </ul> <p> </p> <p><span ><strong>Functional Responsibilities</strong></span></p> <ol> <li ><span >Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li> <li ><span >Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li> <li ><span >Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li> <li ><span >Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li> <li ><span >Deliver end-user training, user guides, and day-to-day CRM support.</span></li> <li ><span >Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li> <li ><span >Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li> <li ><span >Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li> <li ><span >Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li> <li ><span >Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li> <li ><span >Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li> <li ><span >Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li> <li ><span >Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li> </ol> <p> </p> <p><span ><strong>Job Requirements: </strong></span></p> <p><span ><strong> </strong></span></p> <p><span ><strong>Experience</strong></span></p> <ul type="disc"> <li ><span ><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li> <li ><span >Experience supporting enterprise Salesforce implementations.</span></li> <li ><span >Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li> <li ><span >Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li> <li ><span >Experience in real estate, hospitality, or luxury customer environments preferred.</span></li> </ul> <p> </p> <p><span ><strong> </strong></span></p> <p><span ><strong>Technical Competencies:</strong></span></p> <p> </p> <p><span >Salesforce Administration - Advanced</span></p> <p><span >CRM Strategy Support - Advanced</span></p> <p><span >Automation &amp; Workflow Design - Advanced</span></p> <p><span >Data Governance - Advanced</span></p> <p><span >Reporting &amp; Analytics - Advanced</span></p> <p><span >Stakeholder Management - Advanced</span></p> <p><span >Integration Support - Intermediate–Advanced</span></p> <p><span >User Training &amp; Adoption - Advanced</span></p> <p><span >Agentforce - Desired</span></p> </span>

<p>From Land to Sea Active Experiences in Nature s Purest Form Red Sea Sports &amp; Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG) , responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination . RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea , adventure activities via Akun , and leisure experiences delivered by WAMA . RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic &amp; Paralympic Committee , united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences. Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030 , supporting the Kingdom s ambition to become a global leader in regenerative tourism. Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment. Key Responsibilities 1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities.Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences.Coordinate daily activity schedules, guest allocations, and resource planning.Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations.Maintain a professional, guest-focused, and safety-driven operational environment. 2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations.Ensure instructors are properly briefed, prepared, and deployed according to daily schedules.Monitor weather, sea conditions, and environmental factors to ensure safe operations.Support guest flow management, from check-in through to activity completion.Ensure all equipment is prepared, inspected, and ready for safe use prior to operations.Act as escalation point for operational issues, guest concerns, and safety incidents.Coordinate closely with boat crew, instructors, and support teams to ensure alignment.Maintain accurate operational records, including activity logs and attendance. 3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems.Support the development of operational procedures, safety standards, and activity workflows.Contribute to staff onboarding and training during the pre-opening phase.Assist in testing and validation of equipment and activity zones prior to opening. 4. Health, Safety, Environment &amp; Quality Ensure safety is the highest priority across all water sports operations.Enforce compliance with safety procedures, risk assessments, and emergency protocols.Conduct routine safety checks and operational inspections of equipment and activity areas.Promote environmental awareness and responsible interaction with marine environments.Ensure full compliance with company and regulatory safety standards at all times. 5. Leadership &amp; Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery.Provide on-the-job guidance to ensure consistent service quality and safety compliance.Support performance monitoring and contribute to team development.Foster a positive, professional, and collaborative team culture. 6. Policies, Procedures &amp; Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines.Maintain accurate records of activities, incidents, and operational reports.Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback. 7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience.Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation. Job Requirements Qualifications &amp; Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority).Minimum 3 5 years of experience in water sports instruction or marine tourism operations.Previous experience in a supervisory or team leadership role preferred.Strong background in multiple water sports disciplines.Valid First Aid and CPR certification (up to date).Strong understanding of water safety, rescue techniques, and risk management. Core Competencies Strong leadership and team coordination skills.Excellent communication skills in English; Arabic is an advantage.High level of responsibility and commitment to safety.Strong organizational and operational planning abilities.Customer-focused mindset with experience handling high-end clientele.Ability to make quick, sound decisions under pressure.Strong interpersonal skills and cultural awareness.Professional presentation aligned with luxury hospitality standards.Ability to manage multiple priorities in a dynamic environment. Desirable Skills Additional certifications across multiple water sports disciplines.Lifeguard or advanced rescue qualifications.Additional language proficiency (preferably Arabic).Experience in luxury resorts or high-end marine tourism destinations.Strong knowledge of marine environments and conservation practices. Job Context Operates within a luxury marine tourism and water sports environment.Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.Involves active participation in live operations and guest-facing activities.Exposure to varying marine and weather conditions is expected.Plays a key role in ensuring safe, efficient, and high-quality guest experiences.</p><p><strong>Desired Candidate Profile</strong></p><p>Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3 5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.</p>

<h2>Division: <strong>Sports &amp; Entertainment</strong></h2> <h2>Department: <strong>AKUN</strong></h2> <h2>Company: <strong>Red Sea Sports &amp; Entertainment Company (RSSE)</strong></h2> <p> </p> <h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2> <p> </p> <p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p> <p> </p> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p> <p> </p> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p> <hr> <h1>Job Purpose</h1> <p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p> <p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p> <p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p> <hr> <h1>Key Responsibilities</h1> <h2>Operational Delivery</h2> <ul> <li> <p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p> </li> <li> <p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p> </li> <li> <p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p> </li> <li> <p>Support the operational rollout of new adventure products, activities, and guest experiences.</p> </li> <li> <p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p> </li> <li> <p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p> </li> <li> <p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p> </li> <li> <p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p> </li> <li> <p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p> </li> <li> <p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p> </li> <li> <p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p> </li> <li> <p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p> </li> <li> <p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p> </li> </ul> <h2>Leadership &amp; Team Development</h2> <ul> <li> <p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p> </li> <li> <p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p> </li> <li> <p>Promote a positive, collaborative, and guest-focused team culture.</p> </li> <li> <p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p> </li> <li> <p>Support new team member onboarding, familiarisation, and operational competency assessments.</p> </li> </ul> <h2>Safety, Risk &amp; Compliance</h2> <ul> <li> <p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p> </li> <li> <p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p> </li> <li> <p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p> </li> <li> <p>Ensure instructors comply with all operational, environmental, and safety requirements.</p> </li> <li> <p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p> </li> </ul> <h2>Policies, Systems, Processes &amp; Reporting</h2> <ul> <li> <p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p> </li> <li> <p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p> </li> <li> <p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p> </li> <li> <p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p> </li> </ul> <h2>Health, Safety &amp; Environment</h2> <ul> <li> <p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p> </li> <li> <p>Promote a proactive safety culture across all adventure activities.</p> </li> <li> <p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p> </li> <li> <p>Support emergency preparedness activities, drills, and incident response procedures.</p> </li> </ul> <h2>Continuous Improvement</h2> <ul> <li> <p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p> </li> <li> <p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p> </li> </ul> <h2>Key Stakeholders</h2> <h3>Internal</h3> <ul> <li> <p>AKUN Management</p> </li> <li> <p>Adventure Operations Team</p> </li> <li> <p>RSSE Management</p> </li> <li> <p>Resort Operations</p> </li> <li> <p>Guest Experience</p> </li> <li> <p>Health, Safety &amp; Compliance</p> </li> <li> <p>Training Team</p> </li> <li> <p>Asset Management</p> </li> <li> <p>Destination Development</p> </li> <li> <p>Other relevant internal departments</p> </li> </ul> <h3>External</h3> <ul> <li> <p>Guests</p> </li> <li> <p>Resort Partners</p> </li> <li> <p>Activity Providers</p> </li> <li> <p>Emergency Services</p> </li> <li> <p>Certification Bodies</p> </li> <li> <p>Equipment Suppliers</p> </li> <li> <p>Sporting Federations</p> </li> <li> <p>Government Authorities</p> </li> <li> <p>Destination Stakeholders</p> </li> </ul> <h2>Qualifications &amp; Experience</h2> <ul> <li> <p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p> </li> <li> <p>Basic Land Navigation certification with practical GPS navigation experience.</p> </li> <li> <p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p> </li> <li> <p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p> </li> <li> <p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p> </li> <li> <p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p> </li> <li> <p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p> </li> <li> <p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p> </li> </ul> <h2>Essential Skills</h2> <ul> <li> <p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p> </li> <li> <p>Strong leadership, coaching, mentoring, and team development capabilities.</p> </li> <li> <p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p> </li> <li> <p>Excellent communication, interpersonal, and stakeholder management skills.</p> </li> <li> <p>Professional, guest-focused, adaptable, and service-oriented.</p> </li> <li> <p>Ability to perform effectively within remote and dynamic operational environments.</p> </li> <li> <p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p> </li> <li> <p>Practical understanding of luxury hospitality operations and premium guest expectations.</p> </li> </ul> <h2>Job Context</h2> <p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p> <h2>Competencies</h2> <h3>Leadership Competency – Operational Leadership</h3> <p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p> <h3>Core Competency – Guest Excellence</h3> <p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p> <h3>Functional Competency – Adventure Safety &amp; Risk Management</h3> <p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p> <p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></span></p><br><br> <br> <br> <p><span><span><strong>Red Sea Sports &amp; Entertainment (RSSE)</strong>&nbsp;is a dedicated subsidiary of&nbsp;<strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at&nbsp;<strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through&nbsp;<strong>Galaxea</strong>, adventure activities via&nbsp;<strong>Akun</strong>, and leisure experiences delivered by&nbsp;<strong>WAMA</strong>.</span></span></p><br><br> <br> <p><span><span>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global</strong>&nbsp;and the&nbsp;<strong>Saudi Olympic &amp; Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</span></span></p><br><br> <br> <p><span><span>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></span></p><br><br> <br> <br> <p><span><span><strong>Job Purpose</strong></span></span></p><br><br> <br> <p><span><span>The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.</span></span></p><br><br> <br> <p><span><span><strong>Key Responsibilities</strong></span></span></p><br><br> <br> <p><span><span><strong>1. General Responsibilities</strong></span></span></p><br><br> <p><span><span>Support the Water Sports Manager in the daily management and operation of all water sports activities.Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences.Coordinate daily activity schedules, guest allocations, and resource planning.Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations.Maintain a professional, guest-focused, and safety-driven operational environment.</span></span></p><br><br> <br> <p><span><span><strong>2. Operational Responsibilities</strong></span></span></p><br><br> <p><span><span>Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations.Ensure instructors are properly briefed, prepared, and deployed according to daily schedules.Monitor weather, sea conditions, and environmental factors to ensure safe operations.Support guest flow management, from check-in through to activity completion.Ensure all equipment is prepared, inspected, and ready for safe use prior to operations.Act as escalation point for operational issues, guest concerns, and safety incidents.Coordinate closely with boat crew, instructors, and support teams to ensure alignment.Maintain accurate operational records, including activity logs and attendance.</span></span></p><br><br> <br> <p><span><span><strong>3. Pre-Opening Support</strong></span></span></p><br><br> <p><span><span>Assist in the setup and readiness of water sports facilities, equipment, and operational systems.Support the development of operational procedures, safety standards, and activity workflows.Contribute to staff onboarding and training during the pre-opening phase.Assist in testing and validation of equipment and activity zones prior to opening.</span></span></p><br><br> <br> <p><span><span><strong>4. Health, Safety, Environment &amp; Quality</strong></span></span></p><br><br> <p><span><span>Ensure safety is the highest priority across all water sports operations.Enforce compliance with safety procedures, risk assessments, and emergency protocols.Conduct routine safety checks and operational inspections of equipment and activity areas.Promote environmental awareness and responsible interaction with marine environments.Ensure full compliance with company and regulatory safety standards at all times.</span></span></p><br><br> <br> <p><span><span><strong>5. Leadership &amp; Team Support</strong></span></span></p><br><br> <p><span><span>Supervise and support Water Sports Instructors in daily operations and guest delivery.Provide on-the-job guidance to ensure consistent service quality and safety compliance.Support performance monitoring and contribute to team development.Foster a positive, professional, and collaborative team culture.</span></span></p><br><br> <br> <p><span><span><strong>6. Policies, Procedures &amp; Reporting</strong></span></span></p><br><br> <p><span><span>Adhere to and enforce all company policies, SOPs, and operational guidelines.Maintain accurate records of activities, incidents, and operational reports.Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.</span></span></p><br><br> <br> <p><span><span><strong>7. Continuous Improvement</strong></span></span></p><br><br> <p><span><span>Identify opportunities to improve operational efficiency, safety standards, and guest experience.Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.</span></span></p><br><br> <br> <br> <p><span><span><strong>Job Requirements</strong></span></span></p><br><br> <br> <p><span><span><strong>Qualifications &amp; Experience</strong></span></span></p><br><br> <p><span><span>Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority).Minimum 3–5 years of experience in water sports instruction or marine tourism operations.Previous experience in a supervisory or team leadership role preferred.Strong background in multiple water sports disciplines.Valid First Aid and CPR certification (up to date).Strong understanding of water safety, rescue techniques, and risk management.</span></span></p><br><br> <br> <p><span><span><strong>Core Competencies</strong></span></span></p><br><br> <p><span><span>Strong leadership and team coordination skills.Excellent communication skills in English; Arabic is an advantage.High level of responsibility and commitment to safety.Strong organizational and operational planning abilities.Customer-focused mindset with experience handling high-end clientele.Ability to make quick, sound decisions under pressure.Strong interpersonal skills and cultural awareness.Professional presentation aligned with luxury hospitality standards.Ability to manage multiple priorities in a dynamic environment.</span></span></p><br><br> <br> <p><span><span><strong>Desirable Skills</strong></span></span></p><br><br> <p><span><span>Additional certifications across multiple water sports disciplines.Lifeguard or advanced rescue qualifications.Additional language proficiency (preferably Arabic).Experience in luxury resorts or high-end marine tourism destinations.Strong knowledge of marine environments and conservation practices.</span></span></p><br><br> <br> <p><span><span><strong>Job Context</strong></span></span></p><br><br> <p><span><span>Operates within a luxury marine tourism and water sports environment.Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.Involves active participation in live operations and guest-facing activities.Exposure to varying marine and weather conditions is expected.Plays a key role in ensuring safe, efficient, and high-quality guest experiences.</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p> </p> <p><span ><strong>Job Purpose</strong></span></p> <ul> <li ><span >Handover Specialist manages the final transfer of completed properties from RSG to buyer, ensuring quality, handling documentation, coordinating teams (legal, finance, maintenance), conducting inspections, resolving snags, and ensuring a smooth, professional client experience, involving communication, problem-solving, and attention to detail.</span></li> <li ><span >Focus will be on building lasting relationships, fostering trust, and upholding high standards of service and efficiency. Serve as the main point of contact for clients at Handover ensuring their concerns are addressed promptly, professionally, and to their satisfaction.</span></li> </ul> <p><span ><strong> </strong></span></p> <p><span ><strong>KEY ACCOUNTABILITIES:</strong></span></p> <p> </p> <p><span ><strong>Client Relationship Management</strong></span></p> <ul> <li ><span >Develops and maintains constructive and cooperative relationships with customers</span></li> <li ><span >Interacts professionally and courteously with clients by telephone, email, letter, and face to face</span></li> <li ><span >Investigates and resolves client complaints and queries</span></li> </ul> <p> </p> <p><span ><strong>Process Management:</strong></span></p> <ul> <li ><span >Coordinate and manage the end-to-end property handover process from pre-handover checks to final sign-off.</span></li> </ul> <p> </p> <p><span ><strong>Client Liaison:</strong></span></p> <ul> <li ><span >Act as the main point of contact, keeping clients informed, addressing queries, managing complaints, and providing a professional experience.</span></li> </ul> <p> </p> <p><span ><strong>Quality Assurance:</strong></span></p> <ul> <li ><span >Conduct pre-handover inspections (snagging), ensure units meet quality standards, and follow up on defects.</span></li> </ul> <p> </p> <p><span ><strong>Documentation:</strong></span></p> <ul> <li ><span >Manage and process handover documents, collect signed approvals, and ensure all legal and technical paperwork is complete and filed.</span></li> </ul> <p> </p> <p><span ><strong>Internal Coordination:</strong></span></p> <p><span >Liaise with sales operations, sales, legal, and finance teams to ensure all departments are aligned for timely completion.</span></p> <p> </p> <p><span ><strong>Reporting:</strong></span></p> <ul> <li ><span >Produce reports on handover progress and business reviews</span></li> <li ><span >Ensures accurate records of all client related information, contracts, agreements, and correspondence in the company CRM system</span></li> <li ><span >Complies with and maintains knowledge of applicable rules, regulations, standards, and best practices</span></li> <li ><span >Liaises with local Government Authorities and legal representatives</span></li> <li ><span >Performs and/or directs day to day administrative tasks</span></li> <li ><span >Creation, distribution and signing off documents related to Handover Services</span></li> </ul> <p> </p> <p><span ><strong>Strategic Development</strong></span></p> <ul> <li ><span >Prepares reports and statistics for Handover Manager</span></li> </ul> <p> </p> <p><span ><strong>Leadership</strong></span></p> <ul> <li ><span >Provides clients with guidance in complaint and escalation procedures</span></li> </ul> <p> </p> <p><span ><strong>Document Management</strong></span></p> <ul> <li ><span >Management and upload of all relevant records and information into CRM system in line with the Company’s document control policies and procedures. This includes all client correspondence.</span></li> <li ><span >Ensures safe and organized documentation keeping</span></li> </ul> <p> </p> <p><span ><strong>Inspections/Handover</strong></span></p> <ul> <li ><span >Liaise with Handover Manager and Sales Operations to ensure property seamless handover to customers in a timely manner.</span></li> <li ><span >Ensures any snags, issues are addressed by the relevant departments until resolution.</span></li> </ul> <p> </p> <p><span ><strong>Reporting Inspections/Handover</strong></span></p> <ul> <li ><span >Reports summarizing units handed over to clients per project</span></li> <li ><span >Report summarizing snags per unit per project</span></li> <li ><span >Report summarizing snag completion status</span></li> <li ><span >Any other reports required by management</span></li> <li ><span >Liaise with Handover Manager and Sales Operations team to ensure property seamless handover to customers in a timely manner.</span></li> <li ><span >Ensures any snags, issues are addressed by the relevant departments until resolution.</span></li> </ul> <p> </p> <p><span ><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</strong></span></p> <ul> <li ><span >Bachelor’s degree or equivalent from a recognized college/university</span></li> <li ><span >Professional qualification in Civil, Electrical. Mechanical, Customer Care or similar</span></li> <li ><span >Knowledge and understanding of Development, Real Estate and Handover process</span></li> <li ><span >Must have at least 3 years’ experience, of which at least 2 years in management or controlling role with background in Customer Care/ Operations and administration in Real Estate/Development Company.</span></li> <li ><span >Experience of delivering Customer Care to Clients in residential projects (pre and post-handover)</span></li> <li ><span >Demonstrable ability in dispute resolution</span></li> <li ><span >Effective communicator and decision maker</span></li> <li ><span >Proficient in Microsoft Word, Excel and Power Point</span></li> <li ><span >Advanced Excel skills for dashboards, trackers, data analysis, and reporting.</span></li> <li ><span >PowerPoint skills to prepare professional presentations and management briefs.</span></li> <li ><span >Aconex proficiency for document control, uploads, workflows, transmittals, and tracking.</span></li> <li ><span >Strong ability to manage CRM systems, documentation, and organized digital filing</span></li> </ul> <p> </p> <p><span ><strong>PERSONAL ATTRIBUTES:</strong></span></p> <ul> <li ><span >Driven to consistently deliver exceptional customer service</span></li> <li ><span >Outstanding interpersonal, negotiation and conflict resolution skills</span></li> <li ><span >Natural ability to cultivate and build long lasting relationships</span></li> <li ><span >Proven planning and organizational abilities</span></li> <li ><span >High standard of personal presentation</span></li> <li ><span >Arabic &amp; English speaker</span></li> </ul> </span>

<h3 >About Red Sea Global and Botanica</h3> <p >Red Sea Global is a developer of regenerative tourism destinations, committed to sustainability and innovation. <strong >Botanica</strong>, a subsidiary of Red Sea Global, specializes in providing dedicated sustainable greenery across the company’s destinations. Botanica focuses on the careful integration of new species with local flora, driving a planet-first approach to sustainability. Since 2020, Botanica has cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea &amp; Amaala. The team comprises passionate professionals, with 40% from the local community, demonstrating a commitment to ecological harmony and pioneering new global benchmarks in sustainable development.</p> <h3 >Role Overview</h3> <p >Red Sea Global is seeking a <strong >Human Resources Specialist</strong> to join the team in Umluj, Tabuk, Saudi Arabia. This full-time role is designed for professionals with <strong >0-1 years of experience</strong> in Human Resources. The specialist will perform day-to-day HR activities related to HR operations, employee relations, onboarding, attendance and leave management, employee records, and HR documentation. The position ensures that routine HR processes and employee requests are handled accurately, efficiently, and in accordance with approved policies and procedures.</p> <p >Operating within the Human Resources function, this role focuses on daily HR operations and routine employee-related matters. It requires regular communication and coordination with employees and internal departments, adhering to established HR policies, procedures, and guidelines. The role involves handling confidential personnel information, demanding a high level of accuracy and attention to detail, and managing multiple routine HR activities within established deadlines.</p> <h3 >Key Responsibilities</h3> <ul > <li >Execute daily HR operational activities in accordance with approved policies and procedures, ensuring compliance with established guidelines.</li> <li >Handle routine employee inquiries, requests, and employee relations matters, coordinating with relevant parties when required.</li> <li >Coordinate and complete the onboarding process for new employees, including required documentation, joining formalities, and coordination with relevant departments.</li> <li >Process and maintain employee attendance and leave records, follow up on discrepancies, and ensure compliance with company policies.</li> <li >Maintain, update, and organize employee personnel files and HR archives, ensuring all required documentation is complete, properly filed, securely stored, and easily retrievable.</li> <li >Prepare and issue standard HR letters, certificates, forms, and employment-related documents in accordance with approved templates and procedures.</li> <li >Process routine employee transactions, including employee data changes, transfers, and other HR-related updates.</li> <li >Prepare routine HR reports related to employee records, attendance, leave, and HR operations as required.</li> <li >Ensure confidentiality, accuracy, and proper handling of employee information and documents.</li> <li >Perform other HR-related duties as assigned by the direct manager.</li> <li >Support employee engagement initiatives and activities, and coordinate with relevant departments to promote employee participation and a positive workplace environment.</li> </ul> <h3 >Required Experience and Skills</h3> <ul > <li >A minimum of <strong >0-1 years of experience</strong> in Human Resources or a related administrative field.</li> <li >Demonstrated ability to handle confidential personnel information with discretion.</li> <li >Strong attention to detail and accuracy in managing records and documentation.</li> <li >Effective communication and coordination skills for interacting with employees and internal departments.</li> <li >Proficiency in managing multiple routine HR activities and meeting established deadlines.</li> <li >Understanding of HR policies, procedures, and guidelines.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in <strong >Umluj, Tabuk, Saudi Arabia</strong>. The Human Resources Specialist will work within a dedicated HR function, collaborating with internal departments and employees. Guidance for non-routine matters will be provided by the direct manager, fostering a supportive environment for professional development.</p> <h3 >Application Process</h3> <p >Candidates who meet the above requirements are encouraged to apply. Join Red Sea Global in its mission to redefine sustainability and innovate for the future.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p><br><br> <br> <p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br> <br> <p><span><strong>Job Purpose</strong></span></p><br><br> <br> <p><span>The&nbsp;Reception and Retail Specialist&nbsp;is a site-based position. The&nbsp;Reception and Retail Specialist&nbsp;is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The&nbsp;Reception and Retail Specialist&nbsp;will need to be a “people” person with an understanding of the provided activities. The&nbsp;Reception and Retail Specialist&nbsp;will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p><br><br> <br> <p><span><strong>Job Responsibilities</strong></span></p><br><br> <br> <p><span><strong>General</strong></span></p><br><br> <br> <ul> <li><span>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li> <li><span>Assist the Senior Manager in the development of other centers at other assets.</span></li> <li><span>Maintain a professional appearance of the center.</span></li> <li><span>Ensure all sales are conducted in a professional manner.</span></li> <li><span>Work remotely and visit office as and when required.</span></li> <li><span>Manage inventory for preopening.</span></li> <li><span>Prepare retail stock for future years.</span></li> <li><span>Manage the purchasing budget.</span></li> <li><span>Ensure sufficient stock.</span></li> </ul> <br> <p><span><strong>Establishment of the Center: Pre-Opening</strong></span></p><br><br> <br> <ul> <li><span>Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li> <li><span>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li> <li><span>Become familiar with the retail products in stock.</span></li> <li><span>Become familiar with the activities in the area.</span></li> <li><span>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li> </ul> <br> <p><span><strong>Establishment of the Center: Post-Opening</strong></span></p><br><br> <br> <ul> <li><span>All activities conducted from the Center are conducted in a professional manner.</span></li> <li><span>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li> <li><span>Ensure up to date and accurate records are kept pertaining to retail activities.</span></li> <li><span>Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li> <li><span>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li> <li><span>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li> <li><span>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li> <li><span>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li> <li><span>Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li> <li><span>Maintaining accurate inventory records and preparing orders from suppliers.&nbsp;</span></li> <li><span>Assisting staff/students with course registration and/or rental equipment.</span></li> <li><span>Taking bookings and answering questions about courses/activities destinations.</span></li> <li><span>The Center Receptionist is often the link between students and the staff Team.</span></li> </ul> <br> <p><span><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p><br><br> <br> <ul> <li><span>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner.&nbsp;</span></li> </ul> <br> <p><span><strong>Safety, Quality &amp; Environment&nbsp;</strong></span></p><br><br> <br> <ul> <li><span>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li> </ul> <br> <p><span><strong>Continuous Improvement&nbsp;&nbsp;&nbsp;</strong></span></p><br><br> <br> <ul> <li><span>Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li> </ul> <br> <p><span><strong>Qualification and Experience</strong></span></p><br><br> <br> <ul> <li><span>Hospitality track record</span></li> <li><span>Proven sales record</span></li> <li><span>Knowledge of the reception industry’s concepts, practices and procedures</span></li> </ul> <br> <p><span><strong>Essential Skills</strong></span></p><br><br> <br> <ul> <li><span>Excellent standard of written and spoken English</span></li> <li><span>Excellent communicator and public talking</span></li> <li><span>Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li> <li><span>Flexible and open-minded approach to environment and tasks</span></li> <li><span>Ability to self-motivate and deliver to agreed deadlines</span></li> <li><span>Good time-keeping</span></li> <li><span>Social media experience</span></li> <li><span>Excellent salesperson</span></li> <li><span>Highly detail-oriented&nbsp;</span></li> <li><span>Guest experience oriented, social personality</span></li> <li><span>Able to work with different cultures and nationalities</span></li> <li><span>Ability to handle high-end clientele, superior level of customer service</span></li> <li><span>Effectively manage guests’ requests and complaints</span></li> <li><span>Be a perfect role model for other staff members</span></li> <li><span>Able to work in a dive resort environment and follow professional grooming standards</span></li> <li><span>Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li> <li><span>Demonstrate the utmost confidentiality at all times</span></li> <li><span>Proficient with Microsoft Office&nbsp;</span></li> <li><span>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li> <li><span>Ability to deliver a magical guest experience&nbsp;</span></li> <li><span>Able to assist with dive center administration and planning</span></li> </ul> <br> <p><span><strong>Desirable Skills</strong></span></p><br><br> <br> <ul> <li><span>Spoken language other than English (preferably Arabic)</span></li> <li><span>Marine conservation interest/background</span></li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.

Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.