Tourism manager Jobs
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<p>The Specialist Partnerships supports the Senior Manager in the day-to-day execution of Qiddiya DMO's partnership acquisition, onboarding, activation, and account management activities. This is a high-impact, execution-focused role responsible for managing a portfolio of Tier 2 and Tier 3 partners, coordinating FAM trips and trade events, maintaining the partnerships CRM, and producing partner-facing collateral and reporting. The role serves as a key operational link between the Senior Manager and the wider Commercial, Marketing, and Legal teams.</p><p>1. Partnership Pipeline & CRM Management</p><ul><li>Maintain the partnerships CRM (Salesforce or equivalent) as the single source of truth, ensuring all partner records, deal stages, activity logs, and revenue projections are accurate and current.</li><li>Conduct prospect research to identify new partnership targets across travel agencies, tour operators, DMCs, and corporate travel buyers for priority source markets.</li><li>Prepare partnership pitch decks, capability presentations, and business case documents for the Senior Manager and Senior Director.</li><li>Track and manage the partnership pipeline through all deal stages prospect, approach, proposal, negotiation, contracting, and onboarding.</li><li>Manage the preparation and coordination of partnership agreements, MOUs, and contract documentation in collaboration with Legal.</li></ul><p>2. Partner Onboarding & Activation</p><ul><li>Lead the end-to-end onboarding process for newly signed partners including account setup, Trade Portal access provisioning, product briefings, and introductory training.</li><li>Develop and maintain the Qiddiya Partnership Welcome Pack and onboarding toolkit for new partners.</li><li>Coordinate and conduct partner product training sessions (virtual and in-person), ensuring agents have the knowledge and confidence to sell Qiddiya.</li><li>Monitor partner activation metrics tracking time-to-first-booking, booking frequency, and early-stage revenue contribution for all newly onboarded partners.</li><li>Address partner onboarding queries, technical setup issues, and initial concerns in a timely and professional manner.</li></ul><p>3. Account Management Tier 2 & Tier 3 Partners</p><ul><li>Manage an active portfolio of Tier 2 and Tier 3 partnership accounts with regular structured check-ins, performance reviews, and co-marketing coordination.</li><li>Track partner booking performance against contracted targets and proactively identify underperforming accounts requiring support or re-engagement.</li><li>Develop and share monthly performance reports with each managed partner, highlighting booking trends, upcoming opportunities, and recommended actions.</li><li>Escalate significant account issues or commercial risks to the Senior Manager for resolution.</li><li>Build strong day-to-day working relationships with partner contacts to ensure Qiddiya remains front-of-mind in their sales activity.</li></ul><p>4. FAM Trips & Trade Event Coordination</p><ul><li>Plan and execute Qiddiya's FAM trip calendar handling agent selection, itinerary design, logistics, accommodation, on-site experience facilitation, and post-FAM follow-up.</li><li>Coordinate Qiddiya's presence and participation at domestic and international travel trade events including booth setup, agent meeting scheduling, and collateral preparation.</li><li>Track FAM trip outcomes monitoring post-FAM booking conversion, agent advocacy activity, and social media amplification.</li><li>Manage event budgets and produce post-event ROI reports for the Senior Manager.</li></ul><p>5. Reporting, Content & Administration</p><ul><li>Produce weekly partnership pipeline and performance reports for the Senior Manager.</li><li>Create and update partner-facing content including rate sheets, product guides, destination factsheets, and booking instruction documents.</li><li>Support the development of the Qiddiya Specialist Certification Programme, including content preparation, agent enrollment tracking, and certification issuance.</li><li>Maintain an accurate and up-to-date register of all active partnership agreements, renewal dates, and key commercial terms.</li><li>Support the Senior Manager in preparing Quarterly Business Review (QBR) materials for Tier 1 partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Requirements</p><p>Minimum 3 5 years of experience in commercial partnerships, travel trade sales support, or tourism account management.</p><p>Hands-on experience managing CRM platforms for pipeline and account tracking (Salesforce preferred).</p><p>Experience coordinating FAM trips, trade events, or destination roadshows.</p><p>Background in preparing commercial presentations, partner reports, and sales collateral.</p><p>Knowledge of the GCC / Saudi Arabia tourism market and travel trade landscape is preferred.</p><p>Core Competencies & Skills</p><ul><li>Strong CRM management skills data discipline, pipeline tracking, and reporting.</li><li>Excellent written and verbal communication skills in English; Arabic is a strong advantage.</li><li>Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaborative platforms (Teams, SharePoint).</li><li>Strong organisational skills with the ability to manage multiple partner accounts and deadlines simultaneously.</li><li>Customer-service orientation with a proactive, solutions-focused approach.</li><li>Familiarity with travel trade booking processes, GDS platforms, and OTA ecosystems.</li></ul>
<p ><span >Division: Operations and Attractions</span></p>
<p ><span >Company: <span >Red Sea Sports & Entertainmen</span></span></p>
<p ><span >From Land to Sea – Active Experiences in Nature’s Purest Form</span></p>
<p ><strong><span > </span></strong></p>
<p ><strong><span >Red Sea Sports & Entertainment (RSSE)</span></strong><span > is a subsidiary of Red Sea Global (RSG) and focuses on delivering land and marine experiences at The Red Sea destination. RSSE is responsible for managing and operating various sports and recreational activities at The Red Sea, including water sports (Galaxea), adventure sports (Akun), and general recreation (WAMA).</span><span > </span></p>
<p > </p>
<p ><span >RSSE plays a central role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, aiming to create more inclusive and accessible sports and recreation experiences.</span></p>
<p > </p>
<p ><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p>
<p > </p>
<p><strong><span >Red Sea Sports & Entertainment – Where Nature Meets Elevated Adventure!</span></strong></p>
<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td valign="top">
<p>Job Purpose</p>
</td>
</tr>
<tr >
<td valign="top">
<p>To support the planning, coordination, and execution of daily operations and special projects across the Asset. The Senior Specialist ensures operational readiness, standard operating procedures compliance, and continuous improvement of guest services and attraction efficiency.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p><strong>Job Responsibilities</strong></p>
<ol>
<li>Assist in developing and implementing operational plans and procedures.</li>
<li>Monitor attraction performance and support process improvement initiatives.</li>
<li>Ensure departmental compliance with safety, quality, and guest service standards.</li>
<li>Coordinate cross-functional activities between guest services, attractions, and support units.</li>
<li>Support data collection, reporting, and KPI analysis for operations.</li>
<li>Participate in the planning and execution of seasonal and special events.</li>
<li>Provide technical input for staff scheduling and capacity planning.</li>
<li>Provide technical input for staff scheduling and capacity planning.</li>
<li>Support onboarding and training of new operations staff.</li>
<li>Assist in managing communication between field teams and leadership.</li>
</ol>
<p> </p>
<p> </p>
<p><strong>Job Requirements</strong></p>
<ul>
<li>Bachelor’s degree in Business, Operations, or related field.</li>
<li>6 years to relevant experience with at least 1–3 years in operational or project coordination roles within hospitality, tourism, or attractions</li>
</ul>
</span>
<p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description The Hostess is responsible for creating a warm and memorable first impression by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of service. The Hostess represents the restaurant's image by providing professional, personalized, and attentive service while maximizing guest satisfaction and operational efficiency.</p><p>Key Responsibilities</p><ul><li>Guest Experience Welcome guests with a warm and professional greeting.</li><li>Escort guests to their tables and present menus.</li><li>Maintain a positive, friendly, and engaging attitude at all times.</li><li>Recognize returning and VIP guests whenever possible.</li><li>Handle guest inquiries, requests, and complaints professionally, escalating concerns when necessary.</li><li>Thank guests upon departure and invite them to return.</li><li>Reservations & Seating Management Manage restaurant reservations through the reservation system.</li><li>Optimize table allocation to maximize seating capacity while maintaining service quality.</li><li>Maintain an accurate waiting list and communicate estimated waiting times.</li><li>Coordinate table assignments with the Restaurant Manager and service team.</li><li>Monitor dining room occupancy and turnover.</li><li>Restaurant Operations Ensure the hostess stand is clean, organized, and fully equipped.</li><li>Answer telephone calls promptly and professionally.</li><li>Respond to reservation inquiries via phone, email, and online platforms.</li><li>Coordinate with kitchen and service teams regarding table availability.</li><li>Assist in preparing the restaurant before opening and after closing.</li><li>Guest Relations Gather guest preferences and special requests.</li><li>Support the team in delivering personalized guest experiences.</li><li>Promote restaurant events, promotions, and special menus.</li><li>Encourage guest feedback and communicate opportunities for improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in Hospitality or Tourism is an advantage.</li><li>Previous experience as a Hostess, Receptionist, or Guest Service Agent in a luxury/ upscale hotel or restaurant preferred.</li><li>Experience using restaurant reservation systems (e.g., SevenRooms, OpenTable, TableCheck, or similar) is an advantage.</li></ul>
<h2>Division: <strong>Sports & Entertainment</strong></h2>
<h2>Department: <strong>AKUN</strong></h2>
<h2>Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong></h2>
<p> </p>
<h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2>
<p> </p>
<p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p>
<p> </p>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p>
<p> </p>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p>
<p> </p>
<hr>
<h1>Job Purpose</h1>
<p>The Instructor – Adventure is responsible for delivering safe, engaging, and memorable land-based adventure experiences across The Red Sea destination. Working under the guidance of the Senior Instructor – Adventure and Adventure Management, the role facilitates a variety of outdoor activities while ensuring exceptional guest service, operational readiness, and compliance with all safety standards.</p>
<p>The Instructor supports the preparation of adventure venues, equipment, vehicles, and activity locations, ensuring all assets are maintained to the highest operational standards. The role also contributes to environmental stewardship, guest education, and the continuous enhancement of AKUN's adventure experiences through professionalism, teamwork, and operational excellence.</p>
<hr>
<h1> </h1>
<h1>Key Responsibilities</h1>
<h2>Adventure Operations</h2>
<ul>
<li>
<p>Deliver guided land-based adventure activities in accordance with approved operating procedures and RSSE service standards.</p>
</li>
<li>
<p>Conduct guest safety briefings and equipment demonstrations before each activity.</p>
</li>
<li>
<p>Supervise guests throughout activities, ensuring their safety, comfort, and enjoyment.</p>
</li>
<li>
<p>Assess guest capability and adjust activities where appropriate to maintain safety and experience quality.</p>
</li>
<li>
<p>Monitor weather conditions, terrain, and environmental factors before and during activities.</p>
</li>
<li>
<p>Support the safe operation of hiking, trekking, mountain biking, climbing, archery, high ropes, quad biking, and other adventure experiences as required.</p>
</li>
<li>
<p>Maintain a professional, positive, and guest-focused approach throughout every experience.</p>
</li>
<li>
<p>Promote environmental awareness and responsible outdoor recreation, including Leave No Trace principles.</p>
</li>
</ul>
<h2> </h2>
<h2>Equipment & Asset Management</h2>
<ul>
<li>
<p>Prepare, inspect, clean, and maintain adventure equipment before and after each activity.</p>
</li>
<li>
<p>Report damaged, defective, or missing equipment promptly.</p>
</li>
<li>
<p>Assist with loading, transporting, setting up, and dismantling equipment and operational assets.</p>
</li>
<li>
<p>Maintain equipment inventories and complete required inspection records.</p>
</li>
<li>
<p>Ensure activity areas, trails, and operational facilities remain clean, safe, and guest-ready.</p>
</li>
</ul>
<h2> </h2>
<h2>Guest Experience</h2>
<ul>
<li>
<p>Deliver exceptional customer service throughout the guest journey.</p>
</li>
<li>
<p>Provide clear activity instructions and encourage guest participation.</p>
</li>
<li>
<p>Respond professionally to guest enquiries and resolve minor concerns where appropriate.</p>
</li>
<li>
<p>Escalate guest complaints or operational issues to the Senior Instructor or management.</p>
</li>
<li>
<p>Create memorable experiences that reflect RSSE's luxury hospitality standards.</p>
</li>
</ul>
<h2> </h2>
<h2>Safety & Compliance</h2>
<ul>
<li>
<p>Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and safety requirements.</p>
</li>
<li>
<p>Conduct pre-use equipment inspections and safety checks.</p>
</li>
<li>
<p>Monitor guests for signs of fatigue, injury, or unsafe behaviour.</p>
</li>
<li>
<p>Respond appropriately to incidents and emergencies in accordance with approved procedures.</p>
</li>
<li>
<p>Support accident reporting and incident documentation when required.</p>
</li>
</ul>
<h2> </h2>
<h2>Team Support</h2>
<ul>
<li>
<p>Work collaboratively with Senior Instructors and the wider Adventure team.</p>
</li>
<li>
<p>Support operational setup, logistics, and daily activity scheduling.</p>
</li>
<li>
<p>Participate in training sessions, emergency drills, and operational briefings.</p>
</li>
<li>
<p>Assist with special events, promotional activities, and new experience launches.</p>
</li>
<li>
<p>Contribute ideas to improve guest experiences and operational efficiency.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Policies, Systems, Processes & Reporting</h1>
<ul>
<li>
<p>Comply with all company policies, procedures, SOPs, and work instructions.</p>
</li>
<li>
<p>Complete operational reports, equipment inspection records, incident reports, and activity documentation accurately.</p>
</li>
<li>
<p>Maintain confidentiality of guest and operational information.</p>
</li>
<li>
<p>Report operational concerns, hazards, and maintenance requirements promptly.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Health, Safety & Environment</h1>
<ul>
<li>
<p>Comply with all Health, Safety, Quality, and Environmental (HSQE) requirements.</p>
</li>
<li>
<p>Promote a strong safety culture during all activities.</p>
</li>
<li>
<p>Support environmental conservation initiatives and sustainable operating practices.</p>
</li>
<li>
<p>Participate in emergency response exercises and safety training.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Continuous Improvement</h1>
<ul>
<li>
<p>Support continuous improvement initiatives by providing operational feedback.</p>
</li>
<li>
<p>Maintain professional competence through ongoing training and certification.</p>
</li>
<li>
<p>Stay informed of industry developments and adventure tourism best practices.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Key Stakeholders</h1>
<h3>Internal</h3>
<ul>
<li>
<p>Senior Instructor – Adventure</p>
</li>
<li>
<p>Adventure Operations Team</p>
</li>
<li>
<p>AKUN Management</p>
</li>
<li>
<p>Guest Experience</p>
</li>
<li>
<p>Health & Safety</p>
</li>
<li>
<p>Asset Management</p>
</li>
<li>
<p>Resort Operations</p>
</li>
</ul>
<h3>External</h3>
<ul>
<li>
<p>Guests</p>
</li>
<li>
<p>Resort Partners</p>
</li>
<li>
<p>Equipment Suppliers</p>
</li>
<li>
<p>Emergency Services</p>
</li>
<li>
<p>Activity Partners</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Qualifications & Experience</h1>
<ul>
<li>
<p>High School Diploma or equivalent; Diploma in Outdoor Recreation, Sports, Tourism, Hospitality, or a related discipline is preferred.</p>
</li>
<li>
<p>Valid Wilderness First Aid or internationally recognised First Aid certification.</p>
</li>
<li>
<p>Basic Land Navigation and GPS navigation experience.</p>
</li>
<li>
<p>Leave No Trace certification is desirable.</p>
</li>
<li>
<p>At least one recognised National Governing Body (NGB) certification in an adventure activity such as climbing, mountain biking, archery, high ropes, quad biking, or similar.</p>
</li>
<li>
<p>Minimum 2–3 years' experience delivering outdoor adventure or recreation activities within tourism, hospitality, or sports operations.</p>
</li>
<li>
<p>Previous experience within luxury tourism or remote destinations is advantageous.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Essential Skills</h1>
<ul>
<li>
<p>Strong outdoor leadership and activity instruction skills.</p>
</li>
<li>
<p>Excellent guest engagement and customer service abilities.</p>
</li>
<li>
<p>Good understanding of adventure safety principles and risk management.</p>
</li>
<li>
<p>Strong communication and interpersonal skills.</p>
</li>
<li>
<p>Ability to remain calm under pressure and respond effectively during emergencies.</p>
</li>
<li>
<p>Strong teamwork and collaboration skills.</p>
</li>
<li>
<p>Good organisational and time management abilities.</p>
</li>
<li>
<p>Physically fit and capable of working outdoors in varying environmental conditions.</p>
</li>
<li>
<p>Fluent in English; Arabic is advantageous.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Job Context</h1>
<p>The Instructor – Adventure operates within a luxury adventure tourism environment where safety, guest satisfaction, and environmental stewardship are fundamental to every experience. The role is expected to consistently deliver premium adventure activities while maintaining operational excellence and supporting the continued growth of AKUN's adventure portfolio across The Red Sea destination.</p>
<hr>
<h1> </h1>
<h1>Job Competencies</h1>
<p> </p>
<h2>Core Competency</h2>
<h3>Guest Excellence</h3>
<p>Delivers safe, engaging, and memorable adventure experiences while maintaining the highest standards of hospitality and professionalism.</p>
<h2>Functional Competency</h2>
<h3>Adventure Activity Delivery</h3>
<p>Plans, prepares, and delivers outdoor adventure experiences safely and professionally while adapting activities to guest capability and environmental conditions.</p>
<h3>Safety & Risk Awareness</h3>
<p>Applies approved safety procedures, monitors operational risks, and responds effectively to changing conditions to protect guests, colleagues, and assets.</p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Division: <strong>Sports & Entertainment</strong>
Department: <strong>AKUN</strong>
Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong>
<br>
From Land to Sea – Active Experiences in Nature's Purest Form
<br>
</span><p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br>
<br>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br>
<br>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br>
<br> Job Purpose
<p>The Instructor – Adventure is responsible for delivering safe, engaging, and memorable land-based adventure experiences across The Red Sea destination. Working under the guidance of the Senior Instructor – Adventure and Adventure Management, the role facilitates a variety of outdoor activities while ensuring exceptional guest service, operational readiness, and compliance with all safety standards.</p><br><br>
<p>The Instructor supports the preparation of adventure venues, equipment, vehicles, and activity locations, ensuring all assets are maintained to the highest operational standards. The role also contributes to environmental stewardship, guest education, and the continuous enhancement of AKUN's adventure experiences through professionalism, teamwork, and operational excellence.</p><br><br>
Key Responsibilities
Adventure Operations
<ul>
<li>
<p>Deliver guided land-based adventure activities in accordance with approved operating procedures and RSSE service standards.</p><br><br>
</li>
<li>
<p>Conduct guest safety briefings and equipment demonstrations before each activity.</p><br><br>
</li>
<li>
<p>Supervise guests throughout activities, ensuring their safety, comfort, and enjoyment.</p><br><br>
</li>
<li>
<p>Assess guest capability and adjust activities where appropriate to maintain safety and experience quality.</p><br><br>
</li>
<li>
<p>Monitor weather conditions, terrain, and environmental factors before and during activities.</p><br><br>
</li>
<li>
<p>Support the safe operation of hiking, trekking, mountain biking, climbing, archery, high ropes, quad biking, and other adventure experiences as required.</p><br><br>
</li>
<li>
<p>Maintain a professional, positive, and guest-focused approach throughout every experience.</p><br><br>
</li>
<li>
<p>Promote environmental awareness and responsible outdoor recreation, including Leave No Trace principles.</p><br><br>
</li>
</ul>
Equipment & Asset Management
<ul>
<li>
<p>Prepare, inspect, clean, and maintain adventure equipment before and after each activity.</p><br><br>
</li>
<li>
<p>Report damaged, defective, or missing equipment promptly.</p><br><br>
</li>
<li>
<p>Assist with loading, transporting, setting up, and dismantling equipment and operational assets.</p><br><br>
</li>
<li>
<p>Maintain equipment inventories and complete required inspection records.</p><br><br>
</li>
<li>
<p>Ensure activity areas, trails, and operational facilities remain clean, safe, and guest-ready.</p><br><br>
</li>
</ul>
Guest Experience
<ul>
<li>
<p>Deliver exceptional customer service throughout the guest journey.</p><br><br>
</li>
<li>
<p>Provide clear activity instructions and encourage guest participation.</p><br><br>
</li>
<li>
<p>Respond professionally to guest enquiries and resolve minor concerns where appropriate.</p><br><br>
</li>
<li>
<p>Escalate guest complaints or operational issues to the Senior Instructor or management.</p><br><br>
</li>
<li>
<p>Create memorable experiences that reflect RSSE's luxury hospitality standards.</p><br><br>
</li>
</ul>
Safety & Compliance
<ul>
<li>
<p>Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and safety requirements.</p><br><br>
</li>
<li>
<p>Conduct pre-use equipment inspections and safety checks.</p><br><br>
</li>
<li>
<p>Monitor guests for signs of fatigue, injury, or unsafe behaviour.</p><br><br>
</li>
<li>
<p>Respond appropriately to incidents and emergencies in accordance with approved procedures.</p><br><br>
</li>
<li>
<p>Support accident reporting and incident documentation when required.</p><br><br>
</li>
</ul>
Team Support
<ul>
<li>
<p>Work collaboratively with Senior Instructors and the wider Adventure team.</p><br><br>
</li>
<li>
<p>Support operational setup, logistics, and daily activity scheduling.</p><br><br>
</li>
<li>
<p>Participate in training sessions, emergency drills, and operational briefings.</p><br><br>
</li>
<li>
<p>Assist with special events, promotional activities, and new experience launches.</p><br><br>
</li>
<li>
<p>Contribute ideas to improve guest experiences and operational efficiency.</p><br><br>
</li>
</ul>
Policies, Systems, Processes & Reporting
<ul>
<li>
<p>Comply with all company policies, procedures, SOPs, and work instructions.</p><br><br>
</li>
<li>
<p>Complete operational reports, equipment inspection records, incident reports, and activity documentation accurately.</p><br><br>
</li>
<li>
<p>Maintain confidentiality of guest and operational information.</p><br><br>
</li>
<li>
<p>Report operational concerns, hazards, and maintenance requirements promptly.</p><br><br>
</li>
</ul>
Health, Safety & Environment
<ul>
<li>
<p>Comply with all Health, Safety, Quality, and Environmental (HSQE) requirements.</p><br><br>
</li>
<li>
<p>Promote a strong safety culture during all activities.</p><br><br>
</li>
<li>
<p>Support environmental conservation initiatives and sustainable operating practices.</p><br><br>
</li>
<li>
<p>Participate in emergency response exercises and safety training.</p><br><br>
</li>
</ul>
Continuous Improvement
<ul>
<li>
<p>Support continuous improvement initiatives by providing operational feedback.</p><br><br>
</li>
<li>
<p>Maintain professional competence through ongoing training and certification.</p><br><br>
</li>
<li>
<p>Stay informed of industry developments and adventure tourism best practices.</p><br><br>
</li>
</ul>
Key Stakeholders
Internal
<ul>
<li>
<p>Senior Instructor – Adventure</p><br><br>
</li>
<li>
<p>Adventure Operations Team</p><br><br>
</li>
<li>
<p>AKUN Management</p><br><br>
</li>
<li>
<p>Guest Experience</p><br><br>
</li>
<li>
<p>Health & Safety</p><br><br>
</li>
<li>
<p>Asset Management</p><br><br>
</li>
<li>
<p>Resort Operations</p><br><br>
</li>
</ul>
External
<ul>
<li>
<p>Guests</p><br><br>
</li>
<li>
<p>Resort Partners</p><br><br>
</li>
<li>
<p>Equipment Suppliers</p><br><br>
</li>
<li>
<p>Emergency Services</p><br><br>
</li>
<li>
<p>Activity Partners</p><br><br>
</li>
</ul>
Qualifications & Experience
<ul>
<li>
<p>High School Diploma or equivalent; Diploma in Outdoor Recreation, Sports, Tourism, Hospitality, or a related discipline is preferred.</p><br><br>
</li>
<li>
<p>Valid Wilderness First Aid or internationally recognised First Aid certification.</p><br><br>
</li>
<li>
<p>Basic Land Navigation and GPS navigation experience.</p><br><br>
</li>
<li>
<p>Leave No Trace certification is desirable.</p><br><br>
</li>
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<p>At least one recognised National Governing Body (NGB) certification in an adventure activity such as climbing, mountain biking, archery, high ropes, quad biking, or similar.</p><br><br>
</li>
<li>
<p>Minimum 2–3 years' experience delivering outdoor adventure or recreation activities within tourism, hospitality, or sports operations.</p><br><br>
</li>
<li>
<p>Previous experience within luxury tourism or remote destinations is advantageous.</p><br><br>
</li>
</ul>
Essential Skills
<ul>
<li>
<p>Strong outdoor leadership and activity instruction skills.</p><br><br>
</li>
<li>
<p>Excellent guest engagement and customer service abilities.</p><br><br>
</li>
<li>
<p>Good understanding of adventure safety principles and risk management.</p><br><br>
</li>
<li>
<p>Strong communication and interpersonal skills.</p><br><br>
</li>
<li>
<p>Ability to remain calm under pressure and respond effectively during emergencies.</p><br><br>
</li>
<li>
<p>Strong teamwork and collaboration skills.</p><br><br>
</li>
<li>
<p>Good organisational and time management abilities.</p><br><br>
</li>
<li>
<p>Physically fit and capable of working outdoors in varying environmental conditions.</p><br><br>
</li>
<li>
<p>Fluent in English; Arabic is advantageous.</p><br><br>
</li>
</ul>
Job Context
<p>The Instructor – Adventure operates within a luxury adventure tourism environment where safety, guest satisfaction, and environmental stewardship are fundamental to every experience. The role is expected to consistently deliver premium adventure activities while maintaining operational excellence and supporting the continued growth of AKUN's adventure portfolio across The Red Sea destination.</p><br><br>
Job Competencies
<br>
Core Competency
Guest Excellence
<p>Delivers safe, engaging, and memorable adventure experiences while maintaining the highest standards of hospitality and professionalism.</p><br><br>
Functional Competency
Adventure Activity Delivery
<p>Plans, prepares, and delivers outdoor adventure experiences safely and professionally while adapting activities to guest capability and environmental conditions.</p><br><br>
Safety & Risk Awareness
<p>Applies approved safety procedures, monitors operational risks, and responds effectively to changing conditions to protect guests, colleagues, and assets.</p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Division: Sports & Entertainment Department: AKUN Company: Red Sea Sports & Entertainment Company (RSSE) From Land to Sea Active Experiences in Nature Red Sea Sports & Entertainment (RSSE) is a wholly owned subsidiary of Red Sea Global (RSG), dedicated to designing, operating, and delivering exceptional land and marine experiences across The Red Sea destination. RSSE manages a diverse portfolio of sports, adventure, and leisure experiences through its specialized brands, including Galaxea for marine activities, AKUN for adventure experiences, and WAMA for recreational and leisure offerings. As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a vital role in advancing inclusive, accessible, and world-class sports and recreation experiences throughout the Kingdom. Driven by a commitment to innovation, sustainability, and exceptional guest experiences, RSSE contributes to the objectives of Saudi Vision 2030 by supporting the Kingdom's ambition to become a global destination for regenerative tourism.</p><p>Job Purpose The Astronomy Specialist is responsible for supporting the preparation, operation, maintenance, and delivery of astronomy experiences across The Red Sea destination, including both inland and island locations. The role ensures that astronomy equipment, observatories, and associated assets are fully operational, maintained to the highest standards, and available to support exceptional guest experiences. The position combines technical expertise with guest engagement, requiring hands-on operation of manual and computerized telescopes, binoculars, astrophotography equipment, and related optical instruments. The Astronomy Specialist is also responsible for equipment logistics, preventive maintenance, inventory management, and operational readiness while working closely with Astronomy Guides and the wider operations team to deliver memorable astronomy experiences. The role requires a strong commitment to guest service, operational excellence, environmental stewardship, and compliance with Red Sea Global policies, procedures, and safety standards.</p><p>Key Responsibilities</p><p>General</p><ul><li>Report directly to the Astronomy Supervisor and support the successful delivery of astronomy experiences.</li><li>Ensure astronomy equipment and operational assets are fully prepared before each guest experience.</li><li>Assist in developing and implementing operational procedures for astronomy tours, events, and festivals.</li><li>Maintain the presentation, cleanliness, and functionality of astronomy facilities, structures, and equipment.</li><li>Support operations across inland and island destinations as required.</li><li>Assist with planning, logistics, transportation, and operational readiness.</li></ul><p>Experience Development</p><ul><li>Support the Astronomy Supervisor in developing astronomy experiences, events, and educational programmes.</li><li>Assist in evaluating, selecting, and recommending astronomy equipment and optical instruments.</li><li>Coordinate with Procurement and Operations teams regarding equipment acquisition and replacement.</li><li>Support RSG departments during project delivery to ensure operational objectives and design intent are achieved.</li><li>Develop comprehensive knowledge of astronomy programmes, observatories, and observation sites.</li><li>Contribute to the development of new astronomy experiences across The Red Sea destination.</li><li>Participate in identifying and assessing new observation locations suitable for premium guest experiences.</li><li>Stay informed of astronomy industry trends, standards, and operational best practices.</li></ul><p>Operations</p><ul><li>Deliver astronomy experiences across inland and island destinations.</li><li>Conduct guest safety briefings before every experience.</li><li>Guide guests during astronomy activities while ensuring their safety and enjoyment.</li><li>Educate guests on astronomy, dark-sky conservation, and responsible environmental practices.</li><li>Maintain compliance with safety procedures, emergency response plans, risk assessments, and first aid requirements.</li><li>Ensure all astronomy assets are clean, functional, and guest-ready.</li><li>Operate manual and computerized telescopes, binoculars, and supporting optical equipment.</li><li>Configure lenses, filters, and accessories to optimize celestial observations.</li><li>Deliver telescope viewing sessions, stargazing programmes, and astrophotography experiences.</li><li>Explain astronomy concepts and telescope operation in a clear and engaging manner.</li><li>Perform routine inspections and preventive maintenance of telescopes and optical equipment.</li><li>Support annual deep maintenance of mirrors, lenses, alignment systems, and optical components.</li><li>Perform telescope software updates and maintain accurate astronomical databases.</li><li>Maintain inventory records, warranty documentation, and vendor coordination.</li><li>Capture astrophotography content as required and maintain associated equipment.</li><li>Support the setup and development of observatories and observation sites.</li><li>Assist in planning and delivering astronomy festivals, special events, and educational programmes.</li><li>Coordinate closely with Astronomy Guides, Tour Assistants, and Operations teams regarding programme schedules, equipment requirements, moon phases, weather conditions, and logistics.</li><li>Communicate operational updates, guest feedback, and equipment requirements to management.</li><li>Stay current with astronomy discoveries, emerging technologies, and industry developments.</li></ul><p>Policies, Procedures & Reporting</p><ul><li>Comply with all company policies, procedures, standard operating procedures, and work instructions.</li><li>Maintain accurate operational records, reports, inventories, and maintenance documentation.</li><li>Provide recommendations to improve guest experiences, operational efficiency, and equipment readiness.</li><li>Demonstrate a thorough understanding of risk assessments, method statements, and safe working practices.</li></ul><p>Health, Safety & Environment</p><ul><li>Adhere to all health, safety, quality, and environmental policies.</li><li>Promote safe working practices and environmental sustainability throughout all operations.</li><li>Participate in operational reviews and continuous improvement initiatives with the Astronomy team.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve systems, operational processes, guest experiences, productivity, and cost efficiency through international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Astronomy, Physics, Tourism, Hospitality, Business Management, Environmental Studies, or a related discipline.</li><li>Minimum two (2) years of experience within tourism, hospitality, adventure tourism, or guest experience operations.</li><li>Minimum two (2) years of practical experience operating astronomy and optical equipment.</li><li>Demonstrated experience delivering astronomy-related experiences.</li><li>Experience operating manual and computerized telescopes, including large-aperture systems.</li><li>Experience performing routine and advanced maintenance of telescopes and optical equipment.</li><li>Experience with telescope alignment, mirror collimation, and calibration.</li><li>Knowledge of astronomy tours, events, festivals, and guest experience operations.</li><li>Experience in astrophotography techniques and equipment.</li><li>Wilderness First Aid certification or internationally recognized First Aid certification.</li><li>Excellent verbal and written communication skills in English and Arabic.</li><li>Outstanding customer service and guest engagement skills.</li><li>Strong understanding of luxury tourism and premium guest experiences.</li><li>Knowledge of astronomy equipment, optical systems, and operational procedures.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and collaboratively.</li><li>Professional, reliable, and highly detail-oriented.</li><li>Ability to exercise sound judgment while maintaining confidentiality.</li><li>Proficiency in Microsoft Office applications.</li><li>Passion for astronomy, science education, and environmental conservation.</li><li>Additional spoken languages.</li><li>Astronomy industry or business experience.</li><li>Experience supporting astronomy events or festivals.</li><li>Knowledge of health and safety requirements for outdoor tourism.</li><li>Experience delivering tours across diverse environments.</li><li>Interest in environmental conservation and dark-sky protection.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> Division: <span>Sports and Entertainment</span><br>
<br>
<br>
<br> Department: GALAXEA<br>
<br>
<br>
<br> Company: <span>Sports and Entertainment Company</span><br>
<br>
<br>
<br>
<br>
From Land to Sea – Active Experiences in Nature’s Purest Form
<br>
<br>
</span><p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p><br><br>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p><br><br>
<br>
<br>
<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p><br><br>
<br>
<br>
<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p><br><br>
<br>
<br>
<br>
<br>
<br>
<br>
<span><strong>Job Purpose</strong></span>
<p>The Dive Center Divemaster is a site-based operational role within the GALAXEA department, responsible for supporting the daily operations of dive centers across The Red Sea and AMAALA destinations. The role leads guided dives, assists in the delivery of PADI courses, and supports the Dive Center Manager in ensuring the safe, efficient, and professional operation of all diving and underwater tourism activities.</p><br><br>
<p>The Dive Center Divemaster plays a key role in delivering exceptional guest experiences by maintaining high operational standards, preparing dive facilities and equipment, supporting dive-related retail activities, and ensuring all operations are conducted in accordance with PADI standards, company procedures, and safety, quality, environmental, and service excellence requirements.</p><br><br>
<span><strong>Key Responsibilities</strong></span>
<ul>
<li>Support the Dive Center Manager in the daily operation of the assigned dive center.</li>
<li>Lead guided dives safely and professionally in accordance with PADI standards and GALAXEA operating procedures.</li>
<li>Assist with the delivery of PADI courses, ensuring high-quality instruction and guest support.</li>
<li>Prepare dive boats, equipment, guest areas, and teaching environments to ensure operational readiness.</li>
<li>Conduct professional guest briefings and debriefings before and after diving activities.</li>
<li>Ensure all diving activities are delivered safely, consistently, and in line with company service standards.</li>
<li>Inspect, prepare, clean, and maintain diving equipment, cylinders, and related assets to ensure operational readiness.</li>
<li>Assist with cylinder filling, equipment management, dive center housekeeping, and facility presentation.</li>
<li>Support retail operations by promoting dive products, courses, and underwater experiences to guests.</li>
<li>Build positive relationships with guests, colleagues, hotel operators, and other stakeholders to deliver an exceptional customer experience.</li>
<li>Collaborate with Sustainability, SEZ, and relevant departments to ensure compliance with environmental and marine conservation requirements.</li>
<li>Maintain accurate dive logs, guest records, certification documentation, equipment records, and operational reports.</li>
<li>Comply with all GALAXEA, RSG, destination-specific policies, procedures, and Standard Operating Procedures.</li>
<li>Apply safety, quality, and environmental management practices to protect guests, employees, marine environments, and company assets.</li>
<li>Identify opportunities to improve operational efficiency, guest satisfaction, safety, and service delivery.</li>
<li>Perform additional duties as assigned by the Dive Center Manager.</li>
</ul>
<span><strong>Job Requirements</strong></span>
<span><strong>Skills & Experience</strong></span>
<ul>
<li>Current and renewed PADI Divemaster certification.</li>
<li>Minimum of <strong>250 logged dives</strong> across a variety of diving environments.</li>
<li>Good knowledge of PADI standards, courses, documentation, and operational procedures.</li>
<li>Experience working in a commercial dive centre or resort environment.</li>
<li>Strong understanding of dive safety, emergency procedures, and operational risk management.</li>
<li>Practical experience in dive equipment preparation, inspection, and basic maintenance.</li>
<li>Experience supporting guided dives and PADI training programmes.</li>
<li>Knowledge of marine conservation and responsible diving practices.</li>
<li>Valid <strong>Fit to Dive Medical Certificate</strong>.</li>
<li>Hospitality or guest service experience is preferred.</li>
</ul>
<span><strong>Personal Attributes</strong></span>
<ul>
<li>Excellent written and spoken English; Arabic or an additional language is an advantage.</li>
<li>Positive, professional, and guest-focused attitude.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Passion for delivering safe and memorable diving experiences.</li>
<li>Good organisational and time management skills.</li>
<li>High attention to detail and commitment to safety.</li>
<li>Adaptable and able to work effectively in a multicultural team.</li>
<li>Self-motivated with the ability to work independently and take initiative.</li>
<li>Professional appearance and conduct at all times.</li>
<li>Proficient in Microsoft Office and basic administrative tasks.</li>
<li>Ability to deliver engaging guest briefings and provide outstanding customer service.</li>
<li>Commitment to environmental stewardship and the protection of the marine environment.</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p><b>Key Responsibilities</b></p><p>General</p><ul><li>Report directly to the Astronomy Supervisor and support the successful delivery of astronomy experiences.</li><li>Ensure astronomy equipment and operational assets are fully prepared before each guest experience.</li><li>Assist in developing and implementing operational procedures for astronomy tours, events, and festivals.</li><li>Maintain the presentation, cleanliness, and functionality of astronomy facilities, structures, and equipment.</li><li>Support operations across inland and island destinations as required.</li><li>Assist with planning, logistics, transportation, and operational readiness.</li></ul><p>Experience Development</p><ul><li>Support the Astronomy Supervisor in developing astronomy experiences, events, and educational programmes.</li><li>Assist in evaluating, selecting, and recommending astronomy equipment and optical instruments.</li><li>Coordinate with Procurement and Operations teams regarding equipment acquisition and replacement.</li><li>Support RSG departments during project delivery to ensure operational objectives and design intent are achieved.</li><li>Develop comprehensive knowledge of astronomy programmes, observatories, and observation sites.</li><li>Contribute to the development of new astronomy experiences across The Red Sea destination.</li><li>Participate in identifying and assessing new observation locations suitable for premium guest experiences.</li><li>Stay informed of astronomy industry trends, standards, and operational best practices.</li></ul><p>Operations</p><ul><li>Deliver astronomy experiences across inland and island destinations.</li><li>Conduct guest safety briefings before every experience.</li><li>Guide guests during astronomy activities while ensuring their safety and enjoyment.</li><li>Educate guests on astronomy, dark-sky conservation, and responsible environmental practices.</li><li>Maintain compliance with safety procedures, emergency response plans, risk assessments, and first aid requirements.</li><li>Ensure all astronomy assets are clean, functional, and guest-ready.</li><li>Operate manual and computerized telescopes, binoculars, and supporting optical equipment.</li><li>Configure lenses, filters, and accessories to optimize celestial observations.</li><li>Deliver telescope viewing sessions, stargazing programmes, and astrophotography experiences.</li><li>Explain astronomy concepts and telescope operation in a clear and engaging manner.</li><li>Perform routine inspections and preventive maintenance of telescopes and optical equipment.</li><li>Support annual deep maintenance of mirrors, lenses, alignment systems, and optical components.</li><li>Perform telescope software updates and maintain accurate astronomical databases.</li><li>Maintain inventory records, warranty documentation, and vendor coordination.</li><li>Capture astrophotography content as required and maintain associated equipment.</li><li>Support the setup and development of observatories and observation sites.</li><li>Assist in planning and delivering astronomy festivals, special events, and educational programmes.</li><li>Coordinate closely with Astronomy Guides, Tour Assistants, and Operations teams regarding programme schedules, equipment requirements, moon phases, weather conditions, and logistics.</li><li>Communicate operational updates, guest feedback, and equipment requirements to management.</li><li>Stay current with astronomy discoveries, emerging technologies, and industry developments.</li></ul><p>Policies, Procedures & Reporting</p><ul><li>Comply with all company policies, procedures, standard operating procedures, and work instructions.</li><li>Maintain accurate operational records, reports, inventories, and maintenance documentation.</li><li>Provide recommendations to improve guest experiences, operational efficiency, and equipment readiness.</li><li>Demonstrate a thorough understanding of risk assessments, method statements, and safe working practices.</li></ul><p>Health, Safety & Environment</p><ul><li>Adhere to all health, safety, quality, and environmental policies.</li><li>Promote safe working practices and environmental sustainability throughout all operations.</li><li>Participate in operational reviews and continuous improvement initiatives with the Astronomy team.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve systems, operational processes, guest experiences, productivity, and cost efficiency through international best practices.</li></ul><p>Key Stakeholders</p><ul><li>Internal: Astronomy Supervisor, Astronomy Guides, Tour Assistants, RSSE Operations, Guest Experience, Procurement, Back-of-House Operations, Health & Safety, Relevant Red Sea Global departments</li><li>External: Guests, Resort Operations Teams, Suppliers and Vendors, Community Partners, Astronomy Service Providers, Training Providers, External Operational Partners</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Astronomy, Physics, Tourism, Hospitality, Business Management, Environmental Studies, or a related discipline.</li><li>Minimum two (2) years of experience within tourism, hospitality, adventure tourism, or guest experience operations.</li><li>Minimum two (2) years of practical experience operating astronomy and optical equipment.</li><li>Demonstrated experience delivering astronomy-related experiences.</li><li>Experience operating manual and computerized telescopes, including large-aperture systems.</li><li>Experience performing routine and advanced maintenance of telescopes and optical equipment.</li><li>Experience with telescope alignment, mirror collimation, and calibration.</li><li>Knowledge of astronomy tours, events, festivals, and guest experience operations.</li><li>Experience in astrophotography techniques and equipment.</li><li>Wilderness First Aid certification or internationally recognized First Aid certification.</li><li>Essential Skills: Excellent verbal and written communication skills in English and Arabic. Outstanding customer service and guest engagement skills. Strong understanding of luxury tourism and premium guest experiences. Knowledge of astronomy equipment, optical systems, and operational procedures. Strong organizational and time management skills. Ability to work independently and collaboratively. Professional, reliable, and highly detail-oriented. Ability to exercise sound judgment while maintaining confidentiality. Proficiency in Microsoft Office applications. Passion for astronomy, science education, and environmental conservation.</li><li>Desirable Skills: Additional spoken languages. Astronomy industry or business experience. Experience supporting astronomy events or festivals. Knowledge of health and safety requirements for outdoor tourism. Experience delivering tours across diverse environments. Interest in environmental conservation and dark-sky protection.</li><li>Job Context: Advanced knowledge of astronomy principles and observational techniques. Strong understanding of telescope optics, astrophotography, and optical systems. Experience using both manual and computerized telescopes and binoculars. Ability to support programme planning and experience delivery. Strong understanding of guest expectations within luxury hospitality. Ability to mobilize and prepare astronomy assets efficiently. Flexibility to work evenings, overnight shifts, weekends, and travel across The Red Sea destination as operationally required.</li></ul>
<h3 >About Red Sea Global and Red Sea Coastal Trading Company</h3>
<p >Red Sea Global is a prominent developer of pioneering regenerative tourism projects. <strong >Red Sea Coastal Trading Company</strong> operates as a specialized supply chain and logistics subsidiary under Red Sea Global, dedicated to facilitating the seamless delivery of materials, equipment, and services across the company's extensive portfolio of developments. This subsidiary is integral to Saudi Arabia’s ambitious tourism initiatives, providing end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations along the Red Sea coast and beyond.</p> <h3 >The Role of Warehouse Supervisor</h3>
<p >We are seeking a dedicated <strong >Warehouse Supervisor</strong> to manage critical warehouse operations. This full-time role involves overseeing inventory accuracy, coordinating supplier shipments, implementing robust stock control measures, and managing the efficient distribution of materials and equipment to all operational locations. The Supervisor ensures that all logistics processes are streamlined and compliant with company standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Coordinate with suppliers regarding incoming shipments and delivery schedules.</li>
<li >Receive, inspect, and accurately record all incoming materials and equipment.</li>
<li >Maintain precise inventory records and optimal stock levels.</li>
<li >Organize and manage warehouse storage to ensure efficient utilization of space.</li>
<li >Collaborate with brand managers on stock planning and inventory control.</li>
<li >Monitor stock movements and maintain minimum and maximum stock levels.</li>
<li >Arrange deliveries and transfers of materials to all operational locations.</li>
<li >Prepare comprehensive inventory, stock, and warehouse performance reports.</li>
<li >Conduct regular stock counts and thorough inventory audits.</li>
<li >Ensure proper handling and storage of equipment, spare parts, and consumables.</li>
<li >Support procurement and operations teams with timely inventory information.</li>
<li >Maintain high standards of warehouse safety, housekeeping, and compliance.</li>
<li >Supervise warehouse staff and daily warehouse activities.</li>
<li >Follow all relevant functional policies, processes, standard operating procedures, and instructions.</li>
<li >Assist in the preparation of accurate and timely functional MIS statements and reports.</li>
<li >Apply safety, quality, and environmental management policies, procedures, and controls.</li>
<li >Contribute to identifying opportunities for continuous improvement of departmental systems, processes, and practices.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.</li>
<li >3–5 years of experience in warehouse operations, inventory control, or logistics within a similar operational environment.</li>
<li >Physically capable of handling warehouse activities, including occasional lifting, movement, and inspection of materials and equipment.</li>
<li >Proficiency in Excel is preferred.</li>
</ul> <h3 >Work Standards and Professional Conduct</h3>
<p >The Warehouse Supervisor is expected to uphold stringent professional standards, ensuring all work is carried out in a controlled and consistent manner by adhering to established functional policies, processes, and standard operating procedures. A commitment to safety, quality, and environmental management is paramount, ensuring employee safety, legislative compliance, the delivery of high-quality products/services, and a responsible environmental attitude. The role also involves actively contributing to the continuous improvement of departmental systems, processes, and practices, aligning with international best practices for business process enhancement, cost reduction, and productivity improvement.</p> <h3 >Application</h3>
<p >If you possess the required qualifications and experience, and are prepared to contribute to a dynamic logistics environment, we encourage you to submit your application.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether </div>
The Director - Distribution is responsible for defining, leading, and optimizing Qiddiya DMO's distribution strategy across all domestic and international sales channels. The role oversees the commercial performance of Qiddiya's distribution ecosystem, including OTAs, GDS platforms, travel trade partners, corporate travel, DMCs, wholesalers, direct booking channels, and emerging digital distribution platforms.<br><br>The incumbent will drive channel expansion, revenue growth, distribution partnerships, market penetration, and technology enablement while ensuring that Qiddiya's tourism products are effectively distributed, competitively positioned, and commercially optimized across all source markets.<br><br>The Director will lead a team of distribution professionals and work closely with Revenue Management, Marketing, Technology, Destination Operations, Finance, and external partners to maximize demand generation and conversion.<br><br>Requirements<br><br> Distribution Strategy & Commercial Leadership Develop and execute Qiddiya's long-term distribution strategy aligned with destination visitation, revenue, and growth objectives Define channel architecture, market coverage strategy, and distribution priorities across domestic and international markets Establish distribution frameworks that maximize reach, demand generation, profitability, and customer acquisition Identify new distribution opportunities, partnerships, and technologies to support business growth Drive commercial performance across all distribution channels, ensuring revenue targets are achieved Global Distribution & Channel Development Lead the expansion and management of Qiddiya's global distribution network Oversee relationships with OTA partners, GDS providers, travel agencies, tour operators, online travel marketplaces, wholesalers, and corporate travel providers Establish strategic agreements with key distribution partners to increase market penetration Develop market-specific distribution strategies for priority international source markets Ensure optimal positioning of Qiddiya products across all booking and sales channels Trade & Industry Partnerships Develop strategic partnerships with travel trade organizations, DMCs, tourism boards, airlines, hospitality partners, wholesalers, and travel technology providers Lead commercial negotiations for major distribution agreements and partnership contracts Establish annual joint business plans with strategic partners Drive partner engagement initiatives including trade activations, roadshows, educational programs, and industry events Represent Qiddiya at key travel trade and industry forums Revenue Optimization & Commercial Performance Own overall distribution revenue performance across all channels Collaborate closely with Revenue Management to optimize pricing, inventory allocation, and channel mix Monitor performance trends, booking pace, market demand, and channel productivity Establish KPIs covering revenue, conversion, acquisition costs, channel contribution, profitability, and market share Drive continuous improvement initiatives to enhance distribution efficiency and commercial returns Digital Distribution & Technology Enablement Define the strategic roadmap for distribution technology platforms and capabilities Oversee Channel Management Systems (CMS), Central Reservation Systems (CRS), booking platforms, and GDS integrations Drive digital transformation initiatives that improve distribution effectiveness and partner connectivity Evaluate emerging technologies and recommend investments to enhance commercial performance Ensure scalability of distribution systems to support destination growth Governance, Performance Reporting & Insights Establish governance frameworks, policies, and distribution standards Develop executive dashboards and performance reporting frameworks Provide regular updates to senior leadership regarding distribution performance, risks, opportunities, and market developments Utilize market intelligence and competitive analysis to inform strategic decision-making Ensure compliance with commercial, contractual, and regulatory requirements Leadership & Organizational Development Build and lead a high-performing Distribution function Provide leadership, coaching, and development for managers and specialists Establish workforce and capability plans aligned with future business needs Foster a culture of accountability, commercial excellence, customer focus, and innovation Drive continuous improvement across processes, systems, and team performance<br><br>Experience Requirements<br><br>Minimum 12-15 years of experience in Distribution, Commercial Operations, Revenue Management, Tourism, Hospitality, Travel Technology, or related sectors Minimum 5 years in a senior leadership role with responsibility for distribution strategy and commercial performance Proven experience managing large-scale distribution ecosystems and channel partnerships Strong understanding of international travel distribution, OTA management, GDS networks, trade sales, and direct-to-consumer channels Experience within destination management organizations, hospitality groups, airlines, tourism authorities, theme parks, or integrated resorts is highly desirable Experience within GCC markets and international tourism source markets preferred<br><br>Core Competencies & Skills<br><br>Distribution Strategy Commercial Leadership Channel Management OTA & Marketplace Management GDS Distribution Trade & Tour Operator Partnerships Revenue Optimization Market Expansion Contract Negotiation
Vendor Onboarding & Lifecycle Executive<br>Commercial & Business Development | Riyadh, Saudi Arabia | Full-Time<br>WAFY is looking for a Vendor Onboarding & Lifecycle Executive to support our growing partner network in Saudi Arabia. In this role, you will help turn newly signed partnerships into successful, active vendors on the WAFY platform. You’ll coordinate onboarding, support storefront launches, maintain vendor data and content quality, monitor performance, and work closely with partners throughout their lifecycle.<br>What You’ll DoCoordinate the vendor onboarding process from contract signing through to storefront go-live. Collect and validate vendor information, including inventory, pricing, availability, media assets, and booking policies. Support the setup and quality review of vendor storefronts on the WAFY Partner Portal. Conduct onboarding and Partner Portal training sessions with vendors. Follow up with vendors to ensure timely completion of onboarding requirements. Monitor vendor performance indicators including GMV, booking conversion, content completeness, and review scores. Support 30-day and 90-day vendor performance reviews and follow up on agreed actions. Identify content gaps, operational issues, or declining performance and coordinate corrective actions. Assist vendors with catalogue updates, pricing changes, availability, and seasonal offerings. Handle day-to-day vendor queries and coordinate escalations with relevant internal teams. Maintain accurate vendor records, onboarding stages, and activity updates in the CRM. Prepare regular reports on onboarding progress, vendor performance, and outstanding actions. Work closely with Commercial, Product, Tech, and Operations teams to improve the overall vendor experience.<br>What We’re Looking For2–4 years of experience in vendor onboarding, account management, partner success, marketplace operations, customer success, or a related role. Experience working directly with business partners, vendors, merchants, or corporate accounts. Good understanding of commercial and marketplace metrics such as GMV, conversion, and retention. Strong organisational skills with the ability to manage multiple vendors and onboarding activities simultaneously. Comfortable working with CRM systems, dashboards, and digital platforms. Strong communication and relationship-management skills. Fluent Arabic and English, both written and spoken. Based in Riyadh, Saudi Arabia.<br>Nice to Have Experience within tourism, hospitality, events, entertainment, e-commerce, marketplaces, OTAs, or aggregator platforms. Previous exposure to vendor or merchant portals. Basic understanding of API integrations or booking/channel management systems. Experience working with partners in the Saudi or GCC market.<br>Why WAFY? At WAFY, you’ll work at the intersection of technology, tourism, entertainment, and commerce, helping build strong partnerships and ensuring our vendors succeed from their first day on the platform.<br>If you’re organized, commercially minded, comfortable working with data, and enjoy building strong relationships with partners, we’d love to hear from you.
<h3 >About Grand Hyatt Al Khobar</h3>
<p >Grand Hyatt is a distinguished luxury hotel brand globally recognized for its commitment to exceptional hospitality and delivering premium guest experiences. The Grand Hyatt in <strong >Al Khobar, Eastern Province, Saudi Arabia</strong>, upholds these standards, offering a sophisticated environment for both guests and colleagues. This location provides a dynamic setting within a key economic hub, presenting a valuable opportunity for professionals in the hospitality sector.</p> <h3 >The Role: Guest Service Officer Spa</h3>
<p >Grand Hyatt is seeking a dedicated <strong >Guest Service Officer Spa</strong> to join its team in Al Khobar. This full-time position is specifically open to <strong >Saudi Nationals</strong> who are committed to delivering high standards of service within a luxury spa environment. The role is integral to the overall guest experience, focusing on front-of-house operations within the spa.</p> <h3 >Core Responsibilities and Impact</h3>
<p >The Guest Service Officer Spa is a key contributor to the operational excellence of the Spa Reception, which is an integral part of the Rooms Division. This role is focused on ensuring a seamless and positive experience for all spa guests by upholding high standards of service and efficiency at the front desk.</p>
<ul >
<li >Contribute to the smooth and efficient daily running of the Spa Reception.</li>
<li >Ensure operational excellence within the spa's front-of-house activities.</li>
<li >Support the overall operational goals of the Rooms Division through effective reception management.</li>
</ul> <h3 >Candidate Qualifications</h3>
<p >Ideal candidates will possess a strong academic foundation in hospitality or tourism, demonstrating a commitment to professional development within the industry.</p>
<ul >
<li >Ideally, a relevant degree or diploma in Hospitality or Tourism Management.</li>
</ul> <h3 >Required Experience</h3>
<p >Applicants must demonstrate practical experience within the hotel industry to effectively manage the demands of a luxury spa environment and contribute to its smooth operation.</p>
<ul >
<li >Minimum of 2 years of work experience in hotel operations.</li>
</ul> <h3 >Application Information</h3>
<p >Grand Hyatt invites qualified candidates who meet the specified requirements to apply for this full-time Guest Service Officer Spa position. This role offers the opportunity to contribute to a renowned luxury brand in Al Khobar. We look forward to reviewing applications from individuals dedicated to service excellence and contributing to our team.</p>
<h3 >About the Resident Marine Biologist & Dive Instructor Role</h3>
<p >Red Sea Global is seeking a <strong >Resident Marine Biologist & Dive Instructor</strong> to join its team in Umluj, Tabuk, Saudi Arabia. This full-time, site-based position requires 2-5 years of experience and combines expertise in marine science with professional dive instruction and guest engagement. The role is integral to delivering exceptional marine experiences and promoting conservation at The Red Sea destination, aligning with Vision 2030 and regenerative tourism principles.</p> <h3 >Role Purpose and Objectives</h3>
<p >As part of Red Sea Sports & Entertainment (RSSE), a subsidiary of Red Sea Global, this role supports the Galaxea brand, which manages water sports activities. The Resident Marine Biologist & Dive Instructor is responsible for engaging and educating guests on marine life and conservation, leading exclusive marine biology-focused dive experiences, and conducting recreational dives. A key objective is also to deliver dive training courses that meet international certification standards.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Report directly to the Dive Center Manager, supporting daily dive center operations.</li>
<li >Deliver professional dive guiding, instruction, and marine interpretation to guests.</li>
<li >Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</li>
<li >Lead private marine biology dive experiences and recreational dives in accordance with operational procedures and safety standards.</li>
<li >Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</li>
<li >Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</li>
<li >Deliver engaging marine life presentations and educational talks for guests and colleagues.</li>
</ul> <h3 >Conservation and Sustainability Integration</h3>
<p >The role coordinates and implements Galaxea’s Conservation Diving Program across the designated asset, embedding marine conservation principles into daily dive operations and guest experiences. This involves integrating marine conservation messaging into dive briefings, debriefings, and guest interactions. The Resident Marine Biologist & Dive Instructor works closely with Sustainability and RSZA teams to ensure alignment with environmental considerations and supports marine conservation initiatives, citizen science activities, and environmental awareness programs.</p> <h3 >Operational Standards and Dive Center Development</h3>
<p >During the pre-opening phase, the role supports the development and launch of the dive center, collaborating with RSG departments to ensure operational readiness and successful handover. The incumbent will become fully familiar with local dive sites, marine habitats, and species within the operating area. Post-opening, the role upholds the highest standards of dive guiding and instruction, prioritizing safety and ensuring compliance with training agency standards. This includes maintaining accurate records for courses and activities, and contributing to continuous improvement initiatives aligned with international best practices.</p> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of 2-5 years of experience in a related marine biology and professional dive instruction role.</li>
<li >Demonstrated expertise in marine science, local marine ecosystems, biodiversity, and conservation principles.</li>
<li >Professional dive instructor certification (*, PADI) with proven experience delivering dive training courses to international standards.</li>
<li >Ability to deliver exceptional guest experiences through professional guiding, instruction, and marine interpretation.</li>
<li >Strong commitment to safety, environmental responsibility, and operational excellence.</li>
<li >Ability to build and maintain positive working relationships with team members, management, and guests.</li>
</ul>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience.</p>
<p>The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more.</p>
<p>Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role</h4>
<p>Join the pre-opening team of Four Seasons Resort and Residences Red Sea, a landmark destination on the Saudi coast. As Engineering Supervisor, you will play a critical role in supporting the operation and maintenance of all resort systems and facilities. Reporting to the Assistant Director of Engineering, you will supervise daily maintenance activities and ensure all infrastructure is functioning efficiently, safely, and to Four Seasons’ world-class standards.</p>
<h4>What you will do</h4>
<ul>
<li>Oversee and coordinate the work of engineering technicians in performing preventive and corrective maintenance across the property.</li>
<li>Ensure timely response to guest requests, operational issues, and emergencies.</li>
<li>Inspect guest rooms, public spaces, and back-of-house areas to ensure engineering systems and safety standards are met.</li>
<li>Maintain detailed records, reports, and compliance logs for inspections, equipment, and repairs.</li>
<li>Train and mentor team members, ensuring high performance, safety awareness, and technical excellence.</li>
<li>Support energy conservation and sustainability initiatives across the resort.</li>
<li>Collaborate with other departments to maintain seamless luxury service and resort functionality.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>In compliance with Saudization regulations, this role is designated for Saudi nationals.</li>
<li>Minimum 2–3 years of supervisory experience in an engineering or maintenance role, ideally in a luxury hotel or resort.</li>
<li>Strong technical background in HVAC, electrical, mechanical, and plumbing systems.</li>
<li>Excellent organizational and leadership skills, with a hands-on, solution-oriented mindset.</li>
<li>Previous pre-opening experience is an advantage.</li>
<li>Fluent in English; eligibility to work in Saudi Arabia is required.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary in a tax-free environment.</li>
<li>Fully furnished accommodation and transportation.</li>
<li>30 days annual vacation, plus public holidays.</li>
<li>Paid round-trip home leave ticket.</li>
<li>Complimentary meals and uniform care.</li>
<li>Comprehensive medical and life insurance.</li>
<li>Employee Assistance Program and global complimentary stays with Four Seasons.</li>
<li>Opportunities for development and career progression within the company.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time position with rotational shifts, including weekends and holidays.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience.</p>
<p>The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more.</p>
<p>Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role</h4>
<p>Join the pre-opening team of Four Seasons Resort and Residences Red Sea, a landmark destination on the Saudi coast. As Engineering Supervisor, you will play a critical role in supporting the operation and maintenance of all resort systems and facilities. Reporting to the Assistant Director of Engineering, you will supervise daily maintenance activities and ensure all infrastructure is functioning efficiently, safely, and to Four Seasons’ world-class standards.</p>
<h4>What you will do</h4>
<ul>
<li>Oversee and coordinate the work of engineering technicians in performing preventive and corrective maintenance across the property.</li>
<li>Ensure timely response to guest requests, operational issues, and emergencies.</li>
<li>Inspect guest rooms, public spaces, and back-of-house areas to ensure engineering systems and safety standards are met.</li>
<li>Maintain detailed records, reports, and compliance logs for inspections, equipment, and repairs.</li>
<li>Train and mentor team members, ensuring high performance, safety awareness, and technical excellence.</li>
<li>Support energy conservation and sustainability initiatives across the resort.</li>
<li>Collaborate with other departments to maintain seamless luxury service and resort functionality.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>In compliance with Saudization regulations, this role is designated for Saudi nationals.</li>
<li>Minimum 2–3 years of supervisory experience in an engineering or maintenance role, ideally in a luxury hotel or resort.</li>
<li>Strong technical background in HVAC, electrical, mechanical, and plumbing systems.</li>
<li>Excellent organizational and leadership skills, with a hands-on, solution-oriented mindset.</li>
<li>Previous pre-opening experience is an advantage.</li>
<li>Fluent in English; eligibility to work in Saudi Arabia is required.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary in a tax-free environment.</li>
<li>Fully furnished accommodation and transportation.</li>
<li>30 days annual vacation, plus public holidays.</li>
<li>Paid round-trip home leave ticket.</li>
<li>Complimentary meals and uniform care.</li>
<li>Comprehensive medical and life insurance.</li>
<li>Employee Assistance Program and global complimentary stays with Four Seasons.</li>
<li>Opportunities for development and career progression within the company.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time position with rotational shifts, including weekends and holidays.</p></p><p></p>
Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br>Job Description<br><br>Supervise the daily operation of the Teens Club and ensure activities run smoothly and safely. Plan, organize, and deliver engaging age-appropriate activities, including sports, games, creative activities, social events, and entertainment. Ensure teenagers are properly registered and that required parent/guardian information and consent documentation is completed. Maintain a safe, clean, organized, and welcoming Teens Club environment. Inspect games, equipment, facilities, and activity areas to ensure they are safe and suitable for use. Ensure all activities are conducted in accordance with Rixos policies, procedures, and safety standards. Supervise Teens Club activities and ensure appropriate levels of supervision are maintained. Respond appropriately to accidents, incidents, emergencies, behavioral concerns, and other unusual situations. Complete and submit incident reports in accordance with company procedures. Maintain professional communication with teenagers, parents/guardians, hotel guests, and colleagues. Keep the Assistant Entertainment Manager and Team Leader informed of any important or unusual situations. Train and guide Teens Club team members on operational, service, and safety procedures. Support the Entertainment team with events, activities, and other hotel programs when required. Maintain confidentiality regarding guest, family, and teenager information. Ensure compliance with the hotel's Integrated Management System, Rixos policies, SOPs, and applicable local requirements. Perform other reasonable duties as assigned by the Assistant Entertainment Manager or Director of Entertainment. <br><br>Qualifications<br><br>High school diploma or equivalent. A diploma or degree in Hospitality, Recreation, Education, Sports, Tourism, or a related field is an advantage. Previous experience in a Teens Club, Kids Club, recreation, entertainment, youth activities, sports, hospitality, or resort environment is preferred. Previous supervisory or team-lead experience is an advantage. Experience working with teenagers in a professional environment is preferred. CPR and First Aid certification is preferred. Good computer skills. Good command of English; additional languages are an advantage. <br><br>Additional Information<br><br>Key Skills & Competencies<br><br>We are looking for someone who has:<br><br>Strong communication and interpersonal skills. A friendly, energetic, and approachable personality. Strong organizational and time-management skills. The ability to plan and deliver creative and engaging activities. Strong awareness of health, safety, and emergency procedures. The ability to handle challenging situations calmly and professionally. Good judgment and decision-making skills. Strong teamwork and collaboration skills. A genuine interest in working with teenagers. High standards of professionalism, integrity, and confidentiality. A passion for hospitality and creating memorable guest experiences.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>What you will do</h4>
<li>Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li>
<li>Plan, organize, and oversee daily food preparation, presentation, and quality control.</li>
<li>Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li>
<li>Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li>
<li>Ensure compliance with all health, hygiene, and safety regulations.</li>
<li>Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li>
<li>Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li>
<li>Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li>
<h4>What you bring</h4>
<li>Degree in Hotel/Restaurant Management, Culinary Arts, or equivalent work experience.</li>
<li>2–3 years of experience as a Chef de Cuisine or strong Sous Chef in a specialty restaurant within a luxury hotel or fine dining setting.</li>
<li>Strong leadership and kitchen management skills.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Proficient in kitchen systems and basic computer operations.</li>
<h4>What we offer</h4>
<li>Competitive salary in a tax-free environment</li>
<li>Housing provided by the hotel.</li>
<li>Transportation provided by the hotel.</li>
<li>30 days’ vacation annually</li>
<li>10 public holidays per year</li>
<li>Paid home leave tickets</li>
<li>Complimentary employee meals</li>
<li>Medical and life insurance</li>
<li>Laundry/dry cleaning for work attire</li>
<li>Employee Assistance Program</li>
<li>Complimentary stays at Four Seasons Hotels & Resorts worldwide</li>
<li>Growth and development opportunities</li>
<h4>Schedule & hours</h4>
<p>Full-time position. Flexibility required to work early mornings, evenings, weekends, and holidays, based on business needs.</p></p><p></p>
<p>Be the change! Join the world s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world.</p><p>The Executive Assistant provides dedicated, high-level administrative and strategic support to the Group Head of Human Resources at Red Sea Global s Corporate headquarters. Operating at the Group level, this role is critical in enabling the Group HR leadership to function effectively across a complex, multi-entity organization.</p><p>The Executive Assistant manages executive-level communications, coordinates Group HR initiatives, and ensures seamless operations across RSG s diverse portfolio of subsidiaries and business units, in full alignment with Red Sea Global s corporate governance and Red Sea Global s objectives.</p>
Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Center Supervisor is a site-based role responsible for supporting the Dive Center Manager in the efficient, safe, and high-quality delivery of all dive operations and underwater tourism activities within the assigned asset. Acting as the senior instructional authority on-site, this role combines operational oversight, team supervision, and direct guest engagement. The Dive Center Supervisor ensures that all diving activities—including training, guided excursions, and retail operations—are delivered to the highest professional, safety, and service standards. The role plays a key part in maintaining operational excellence, developing team capability, and ensuring alignment with environmental sustainability objectives within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Dive Center Manager in the day-to-day operations and overall performance of the dive center. Assist in supervising and coordinating the dive team, including instructors, dive masters, and support staff. Contribute to the development and standardization of dive center operations across multiple assets. Ensure alignment with environmental and sustainability requirements related to marine life and underwater tourism. Maintain flexibility to support multi-site operations, including remote work and on-site presence as required.<br>2. Pre-Opening Support Assist in the setup, planning, and operational readiness of dive center facilities and assets. Collaborate with cross-functional teams during the delivery phase to ensure operational targets and timelines are achieved. Support the development of operational procedures, safety protocols, and training standards.<br>3. Operational Responsibilities (Post-Opening) Support the Dive Center Manager in maintaining the highest standards of safety and operational excellence. Oversee the delivery of all dive center activities, ensuring they are conducted safely, professionally, and in line with training agency standards. Lead dive excursions and deliver training programs as required, acting as the senior instructor on-site. Ensure all instructors adhere to agency standards and adopt a safety-first approach in all activities. Monitor and maintain accurate records of dive operations, training, certifications, and guest activities. Support retail and commercial activities, including dive-related sales and guest engagement. Maintain the overall presentation, cleanliness, and organization of the dive center. Build and maintain effective relationships with guests, team members, and stakeholders.<br>4. Health, Safety, Environment & Quality Ensure safety is always the highest priority across all dive operations. Enforce compliance with all diving standards, emergency procedures, and risk management protocols. Promote environmental stewardship and responsible diving practices aligned with conservation objectives. Support regular safety reviews, audits, and continuous monitoring of operational risks.<br>5. Policies, Procedures & Reporting Ensure adherence to all company policies, SOPs, and training agency standards. Maintain accurate and up-to-date operational, training, and compliance records. Provide regular feedback and reports to the Dive Center Manager on performance, guest experience, and operational matters.<br>6. Continuous Improvement Identify opportunities to enhance operational efficiency, safety, and guest experience. Contribute to the development of new dive programs, experiences, and service offerings. Support team development through coaching, mentoring, and performance feedback.<br>Job Requirements Qualifications & Experience Certified Scuba Instructor (e.g., PADI OWSI or equivalent) with active and current teaching status. Minimum of 500 logged dives. Proven experience certifying at least 50 students across core diving courses. Certified in a minimum of five (5) specialty instructor ratings. Demonstrated experience working in diverse geographic locations. Strong background in dive center operations, including training, guiding, and retail. Experience in diving health and safety practices and risk management. Knowledge of equipment management and dive center logistics. Previous experience in hospitality or luxury tourism environments is an advantage. Valid “Fit to Dive” medical certification.<br>Core Competencies Excellent communication and presentation skills in English; Arabic is an advantage. Strong leadership and team management capabilities. Exceptional customer service skills with a guest-centric approach. High level of responsibility and commitment to safety. Ability to deliver engaging and high-quality dive experiences. Strong organizational and administrative skills. Ability to work effectively in a multicultural environment. Professional presentation aligned with luxury hospitality standards. Ability to handle high-end clientele and manage guest expectations. Sound judgment, discretion, and problem-solving abilities. Proficiency in Microsoft Office and operational systems.<br>Desirable Skills Additional language proficiency (preferably Arabic). Experience in social media content creation and digital engagement. Underwater photography and videography skills. Marine life identification knowledge. Workshop or dive equipment technician experience.<br>Job Context Operates within a luxury dive center and marine tourism environment. Requires flexibility to work extended hours, weekends, and peak seasons. Combines operational leadership with hands-on instructional and guest-facing responsibilities. Plays a critical role in ensuring safe, high-quality dive operations and exceptional guest experiences.