Operation Manager Jobs in Saudi
20141 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Position Summary</p><p>The Workshop Manager is responsible for leading end-to-end workshop operations within the Aftersales function, ensuring service excellence, technical quality, productivity, and profitability across all repair and maintenance activities.</p><p>The role acts as the operational backbone of the service center, driving labour utilisation, efficiency, and revenue performance while ensuring full compliance with OEM standards and dealership KPIs. The Workshop Manager directly impacts customer satisfaction (NPS/CSI), Fix-Right-First-Time (FRFT) performance, warranty governance, and overall aftersales commercial success.</p><p>By leading workshop teams, controlling operational costs, and ensuring high-quality service delivery, the role plays a critical part in maintaining dealership reputation and achieving sustainable business growth.</p><p>Key Responsibilities</p><p>Workshop Operations & Productivity</p><p>• Lead daily workshop operations to achieve labour sales, productivity, efficiency, and utilisation targets aligned with brand KPIs</p><p>• Manage workload distribution, bay allocation, technician capacity, and job progression to maximise throughput and minimise vehicle turnaround time</p><p>• Drive Fix-Right-First-Time (FRFT) performance and reduce repeat repairs and comebacks through strong technical governance</p><p>• Ensure adherence to OEM repair standards, service bulletins, diagnostic procedures, and workshop processes</p><p>• Monitor work-in-progress (WIP) and control ageing Repair Orders to ensure timely completion and revenue realisation</p><p>Financial & Commercial Performance</p><p>• Deliver workshop revenue, labour sales, and gross profit targets across mechanical, electrical, body & paint, and accessory operations</p><p>• Drive revenue growth through Vehicle Health Checks (VHC), menu pricing, and upselling opportunities via Service Advisors</p><p>• Control operational costs including consumables, overtime, sublet expenses, and warranty rework within approved budgets</p><p>• Analyse financial performance and implement corrective actions to improve profitability and cost efficiency</p><p>Customer Experience & Service Quality</p><p>• Champion customer satisfaction (CSI / NPS) by ensuring on-time delivery, quality repairs, and transparent communication</p><p>• Handle escalated customer complaints with full ownership and implement root cause corrective actions</p><p>• Work closely with Service Advisors to ensure accurate diagnosis, realistic promise times, and clear job approvals</p><p>• Ensure consistent service quality and customer experience across all workshop activities</p><p>Team Leadership & Development</p><p>• Lead, coach, and develop a team of Workshop Supervisors, Foremen, Team Leaders, Technicians, and Apprentices</p><p>• Build a high-performance culture focused on productivity, quality, accountability, and continuous improvement</p><p>• Manage technician certification, OEM training compliance, and skills development aligned with evolving vehicle technologies including EV/Hybrid</p><p>• Drive performance management, succession planning, and Saudization development within the workshop workforce</p><p>Warranty, Compliance & HSE</p><p>• Oversee warranty processes to ensure accuracy, documentation integrity, and minimisation of warranty debit notes</p><p>• Ensure full compliance with HSE standards, environmental regulations, and KSA labour and safety requirements</p><p>• Maintain workshop equipment, tools, and Special Service Tools (SSTs) in line with OEM and safety standards</p><p>• Ensure audit readiness for OEM, internal, and regulatory inspections</p><p>Reporting & Performance Management</p><p>• Monitor and report key workshop KPIs including labour hours sold, efficiency, productivity, FRFT, CSI, and gross profit</p><p>• Use DMS data (Kerridge, Autoline, SAP, Incadea, or equivalent) to analyse performance trends and identify improvement opportunities</p><p>• Prepare and present monthly performance reviews to Aftersales leadership and OEM stakeholders</p><p>• Drive continuous improvement initiatives based on data insights and operational performance gaps</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Educational Requirements</p><p>• Bachelor’s Degree in Mechanical Engineering, Automotive Engineering, or a related technical discipline</p><p>• Advanced OEM certifications or technical leadership training is highly preferred</p><p>Experience Requirements</p><p>• Minimum 8–10 years of experience in automotive aftersales operations within a franchised dealership environment</p><p>• At least 3–5 years of experience in a Workshop Manager or equivalent leadership role</p><p>• Proven track record of managing high-volume workshop operations and achieving financial and operational KPIs</p><p>• Experience managing large technical teams (15+ technicians) within multi-bay workshop facilities</p><p>Technical Skills</p><p>• Strong knowledge of OEM diagnostic systems, repair standards, and workshop processes</p><p>• Proficiency in Dealer Management Systems (DMS) such as Kerridge, Autoline, SAP, Incadea, or equivalent</p><p>• Solid understanding of EV, hybrid systems, ADAS, and modern automotive technologies</p><p>• Strong financial and operational analysis capability using workshop KPIs and reporting tools</p><p>• Working knowledge of warranty systems, audit processes, and compliance standards</p></div>
<p>The Marketing Manager designs and delivers critical aspects of the marketing strategy to achieve commercial objectives and revenue targets. Achieves this through delivery of the brand, accurate customer segmentation, data analytics, campaign planning and multi-channel optimisation.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Ownership and accountability for marketing strategy, including planning, implementation, management, and optimisation for both inbound and outbound marketing campaigns.</li><li>Delivers on strategic KPIs by driving online traffic, leads and conversions with the ability to present these ongoing results in regular updates.</li><li>Understands our visitor and exhibitors digital behaviour, through continual testing and reporting on channel and campaign performance, in order to optimise plans. This will include using Adobe Analytics, Google Analytics and other third-party platforms to spot issues and opportunities.</li><li>Benchmarks and sets new KPI targets to measure and elevate the performance of your digital marketing campaigns.</li><li>Work with our supporting agencies to develop the strategy and setup of all paid campaigns.</li><li>Measure and optimize our paid marketing using vendor-specific dashboards, Google Analytics, and marketing analytics reports.</li><li>Identifies evolving SEO practices and collaborates with internal stakeholders and external agencies to develop new cutting-edge digital campaigns.</li><li>Develops new and creative organic search growth strategies for each stage of a customer lifecycle, in accordance to the unique digital trends and platforms of various international markets.</li><li>Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.</li><li>Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions.</li><li>Design and implementation of testing and optimisation strategies (including A/B testing, landing pages and CTA s).</li></ul><p><strong>LEADERSHIP</strong></p><ul><li>Work with line reports & marketing team to ensure successful delivery of marketing campaigns in line with agreed KPI s, event and divisional strategy.</li><li>Line manages digital marketer/s in order to successfully implement campaign strategies.</li><li>Provide guidance, feedback and inspiration to line reports.</li></ul><p><strong>ANALYSIS & INSIGHT</strong></p><ul><li>Monitor campaign performances by producing relevant and timely reports.</li><li>Recommend changes to campaign execution based on data insights.</li><li>Identify trends and insights, and optimize spend and performance based on the insights.</li><li>Share relevant insights with wider marketing team and senior management to drive revenues or pursue new opportunities.</li></ul><p><strong>PLANNING & CAMPAIGN MANAGEMENT</strong></p><ul><li>Work with the marketing team to plan marketing campaigns to meet strategic objectives visitor attendance, exhibitor acquisition.</li><li>Monitor operational implementation plans and ensure adherence to deadlines (including Drop Schedules, Gantt charts, Time & Action Plans, Content Calendars, Budget Trackers).</li><li>Assist marketing managers with the development of marketing budgets in line with plans and ensure digital elements of budget trackers are up to date.</li></ul><p><strong>MARKETING EXECUTION</strong></p><ul><li>Work with marketers to identify the target universe and key segments within the target universe</li><li>Assist with the development of personas, value propositions and messaging for each of the key segments for each product</li><li>Ensure that timely, relevant communications are sent through a full mix of digital channels and are optimised for each channel</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years experience as Marketing Manager</li><li>Bachelor s Degree or equivalent</li><li>Thorough understanding & experience of digital (PPC, SEO, online advertising) and direct marketing.</li><li>Database development and growth including segmentation / advanced targeting.</li><li>Building relationships with partners and stakeholders.</li><li>Analytical and questioning mindset.</li><li>Significant exposure to design and print suppliers / agencies.</li><li>Strong copywriting skills.</li><li>Deadline and target driven.</li><li>Experience of working in a fast paced environment.</li><li>Excellent verbal and written communication skills in Arabic and English.</li><li>Proficient in the use of MS Office including intermediate/advanced PowerPoint, Word and Excel.</li><li>Technology savvy. Able to quickly adopt and work with new technology solutions.</li><li>Events marketing experience.</li><li>Project Management experience in Marketing.</li><li>Desirable Experience of: Using marketing automation technology (preferably Eloqua). Working with CMS platforms (but coding knowledge not required). Managing social media through scheduling platforms such as Sprout Social or Hootesuite etc. Social media listening and sentiment analysis. Marketing analytics and reporting platforms (Google Analytics/Adobe or others). Formal business/marketing higher education qualification. Using Eloqua and/or Adobe Experience Manager.</li></ul>
<p>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</p><p>Specialty Account Manager Hepatology, Jeddah</p><p>As a Specialty Account Manager- Hepatology, you will manage GSK products across the assigned territory through engagement with relevant internal & external stakeholders, delivering patient-focused detailing tailored for HCPs, support product formulary enlisting & ensuring expedited access in key accounts. You will be accountable for yearly sales targets in the assigned territory. You will also assist your line manager in implementing commercial strategies to deliver performance through an end-to-end solutions-driven approach to account management.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><ul><li>Master implementation of patient-focused detailing through excellence in product & disease knowledge using full collaterals.</li><li>Deliver sales targets and LEAD KPIs for the assigned territory and play a pivotal role in the overall brand and/or therapy area objectives.</li><li>Deliver commercial strategies in a defined territory & offer the appropriate solutions by being a trusted Advisor to HCPs.</li><li>Monitor product performance weekly & monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</li><li>Support in marketing specific tasks & driving premium implementation of the annual operational plan.</li><li>Develop market intelligence & initiate the forecasting process in alignment with the commercial trade channel (CTC) and marketing teams to reflect the actual market demand.</li><li>Support the product supply process & coordinate with supply chain, CTC teams to ensure product availability and manage the products' shelf-life.</li><li>Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</li><li>Conduct frequent effective group doctors meetings (GDMs) to drive disease & product education.</li><li>Prioritize the efforts & resources through the robust market segmentation & targeting of assigned territory to optimize activities.</li><li>Establish long-lasting relationships with scientific societies & KEEs to leverage advocacy & support patient care across the region.</li></ul><p>Skills</p><ul><li>Account Management</li><li>Cross-Functional Work</li><li>Data to Insights</li><li>Digital Fluency</li><li>Omnichannel</li><li>Scientific Literacy</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><ul><li>Saudi National</li><li>Pharmacy degree with a minimum of 2 years' experience in the pharmaceutical industry</li><li>A Saudi Commission for Health Specialist card (SCFHS) is required.</li><li>Successful track record.</li><li>Willingness and ability to travel across the assigned remote territory.</li></ul><p>If you have the following characteristics, it would be a plus</p><ul><li>Hepatology, gastroenterology, or broader specialty-care experience is preferred.</li><li>New product launch experience is preferred.</li><li>Excellent presentation skills and interpersonal skills with the ability to communicate high quality complicated scientific content.</li><li>Ability to manage a bigger geographical territory with a proven record of good performance against agreed KPIs and PFSS quality implementation.</li><li>Well-developed understanding of the CCC cycle and how to manage different stakeholders within the supply process, including distributor relations and tender process.</li><li>Well-developed commercial acumen, including sound business analytics, business case development, and commercial modelling.</li><li>High commitment to ethical values-based management.</li><li>Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About GSK and the Role</h3>
<p style="margin:0 0 12px; ************;">GSK is committed to achieving significant commercial ambitions and increasing its positive impact on the health of patients globally. The company's strategy focuses on early intervention to prevent and alter the course of disease, supported by a diverse portfolio of vaccines, specialty medicines, and general medicines. We are seeking a <strong style="font-weight:700;">Specialty Account Manager - Hepatology</strong> to join our team in Dammam, Saudi Arabia, in a full-time capacity.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Specialty Account Manager - Hepatology will be responsible for managing GSK products across an assigned territory. This involves engaging with relevant internal and external stakeholders, delivering patient-focused detailing tailored for healthcare professionals (HCPs), and supporting product formulary enlisting to ensure expedited access in key accounts. The role holds accountability for achieving yearly sales targets within the assigned territory and requires assisting the line manager in implementing commercial strategies to drive performance through an end-to-end solutions-driven approach to account management.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Implement patient-focused detailing with strong product and disease knowledge, utilizing available collateral.</li>
<li style="margin:0 0 6px;">Achieve sales targets and LEAD Key Performance Indicators (KPIs) for the assigned territory, contributing to overall brand and therapy area objectives.</li>
<li style="margin:0 0 6px;">Execute commercial strategies within a defined territory and offer appropriate solutions as a trusted advisor to HCPs.</li>
<li style="margin:0 0 6px;">Monitor product performance weekly and monthly, recommending and executing actions through a robust territory business plan aligned with the commercial sales strategy.</li>
<li style="margin:0 0 6px;">Support specific marketing tasks and drive the premium implementation of the annual operational plan.</li>
<li style="margin:0 0 6px;">Develop market intelligence and initiate the forecasting process in alignment with commercial trade channel (CTC) and marketing teams to reflect actual market demand.</li>
<li style="margin:0 0 6px;">Support the product supply process and coordinate with supply chain and CTC teams to ensure product availability and manage product shelf-life.</li>
<li style="margin:0 0 6px;">Coordinate with the market access team to develop and implement access plans for the defined territory, establishing a clear access roadmap with key accounts.</li>
<li style="margin:0 0 6px;">Conduct frequent and effective group doctors’ meetings (GDMs) to enhance disease and product education.</li>
<li style="margin:0 0 6px;">Prioritize efforts and resources through robust market segmentation and targeting within the assigned territory to optimize activities.</li>
<li style="margin:0 0 6px;">Establish long-lasting relationships with scientific societies and Key External Experts (KEEs) to leverage advocacy and support patient care across the region.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;"><strong style="font-weight:700;">Required Qualifications:</strong></p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Saudi National.</li>
<li style="margin:0 0 6px;">Pharmacy degree with a minimum of 2 years of experience in the pharmaceutical industry.</li>
<li style="margin:0 0 6px;">A Saudi Commission for Health Specialist (SCFHS) card is required.</li>
<li style="margin:0 0 6px;">Demonstrated successful track record.</li>
<li style="margin:0 0 6px;">Willingness and ability to travel across the assigned remote territory.</li>
</ul>
<p style="margin:0 0 12px; ************;"><strong style="font-weight:700;">Preferred Skills and Experience:</strong></p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Experience in Hepatology, Gastroenterology, or broader specialty care.</li>
<li style="margin:0 0 6px;">New product launch experience.</li>
<li style="margin:0 0 6px;">Excellent presentation and interpersonal skills, with the ability to communicate high-quality, complicated scientific content.</li>
<li style="margin:0 0 6px;">Ability to manage a larger geographical territory, with a proven record of good performance against agreed KPIs and PFSS quality implementation.</li>
<li style="margin:0 0 6px;">Well-developed understanding of the CCC cycle and managing different stakeholders within the supply process, including distributor relations and the tender process.</li>
<li style="margin:0 0 6px;">Well-developed commercial acumen, including sound business analytics, business case development, and commercial modeling.</li>
<li style="margin:0 0 6px;">High commitment to ethical values-based management.</li>
<li style="margin:0 0 6px;">Resilient, self-motivated, and persistent, with the ability to meet deadlines and perform effectively under pressure.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a field-based, on-site role located in Dammam, Saudi Arabia, requiring regular travel across the assigned territory. Hybrid working arrangements may be discussed based on business needs and local policy.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Career Development at GSK</h3>
<p style="margin:0 0 12px; ************;">Professionals joining GSK become part of a team focused on patient outcomes and scientific excellence. This role offers development opportunities and access to global expertise within a supportive environment that values inclusion, respect, and open feedback. Candidates will have the opportunity to apply their clinical knowledge and relationship skills to make a meaningful difference in patient care within the hepatology field.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the General Manager (Pre-Opening) Role</h3>
<p style="margin:0 0 12px; ************;">Wyndham Hotels & Resorts is seeking a General Manager for a full-time, pre-opening role in <strong style="font-weight:700;">Riyadh, Saudi Arabia</strong>. This position is critical for establishing and leading the hotel's operations from its initial phase. The General Manager will drive the business forward, ensuring satisfaction for all key stakeholders, including Wyndham Hotels & Resorts, ownership, team members, and guests. The role focuses on maximizing yield, profitability, and excellence in service standards, while also holding the property leadership team accountable for project execution and guiding their professional development.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Operational Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Finance, and Engineering.</li>
<li style="margin:0 0 6px;">Ensure high standards of guest service and satisfaction in line with brand expectations.</li>
<li style="margin:0 0 6px;">Conduct daily property walks to maintain brand standards for cleanliness, safety, and appearance.</li>
<li style="margin:0 0 6px;">Oversee capital projects and ensure the physical asset is well-maintained and secure.</li>
<li style="margin:0 0 6px;">Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.</li>
<li style="margin:0 0 6px;">Ensure compliance with all local laws, regulations, and brand standards.</li>
<li style="margin:0 0 6px;">Maintain health, safety, and security standards across all hotel operations.</li>
<li style="margin:0 0 6px;">Oversee risk management, insurance policies, and emergency preparedness programs.</li>
<li style="margin:0 0 6px;">Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Planning and Financial Management</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Define and deliver against the hotel’s strategic plan, working closely with the Regional Office to execute a detailed strategic and budget plan, including setting performance targets and defining the hotel's infrastructure, particularly critical in the opening phase.</li>
<li style="margin:0 0 6px;">Develop and execute the hotel’s business plan to achieve and exceed operational and financial goals.</li>
<li style="margin:0 0 6px;">Prepare, review, and manage budgets, forecasts, and financial plans.</li>
<li style="margin:0 0 6px;">Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.</li>
<li style="margin:0 0 6px;">Review financial statements, reports, and KPIs regularly to make informed business decisions.</li>
<li style="margin:0 0 6px;">Approve expenditures and capital investments in accordance with hotel policies.</li>
<li style="margin:0 0 6px;">Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.</li>
<li style="margin:0 0 6px;">Maximize profitability and return on investment for the hotel's ownership.</li>
<li style="margin:0 0 6px;">Drive sales and marketing strategies to maximize occupancy and revenue, working closely with the DOSM.</li>
<li style="margin:0 0 6px;">Build and maintain strong relationships with key clients, corporate partners, local community stakeholders, and property owners.</li>
<li style="margin:0 0 6px;">Represent the hotel at industry events, conferences, and community gatherings to enhance market presence and create a positive identity.</li>
<li style="margin:0 0 6px;">Manage CAPEX/OPEX in alignment with the approved budget and be accountable for the overall performance of the hotel.</li>
<li style="margin:0 0 6px;">Be responsible for preparing the annual budget for Wyndham and owner approval, ensuring accurate and timely reporting to the Regional Office.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Team Leadership and Brand Standards</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead, coach, and mentor all department heads to build a high-performing, unified executive team.</li>
<li style="margin:0 0 6px;">Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.</li>
<li style="margin:0 0 6px;">Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.</li>
<li style="margin:0 0 6px;">Conduct regular performance evaluations and implement corrective or development actions when necessary.</li>
<li style="margin:0 0 6px;">Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations, ensuring compliance with local labor laws and company policies.</li>
<li style="margin:0 0 6px;">Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.</li>
<li style="margin:0 0 6px;">Proactively engage with guests, especially VIPs, to build relationships and gather feedback.</li>
<li style="margin:0 0 6px;">Set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, ensuring team member awareness and adherence to operating standards and SOPs/LSOPs.</li>
<li style="margin:0 0 6px;">Provide guidance, motivation, and direction to all team members and act as the face and ambassador for the property.</li>
<li style="margin:0 0 6px;">Lead by example, ensuring the team consistently strives for excellence.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3>
<p style="margin:0 0 12px; ************;">The ideal candidate will possess over <strong style="font-weight:700;">10 years of progressive experience</strong> in hotel management, with a proven track record in leadership roles, particularly within a pre-opening context. This role requires a professional who can effectively manage complex operations, drive financial results, and cultivate strong relationships with all stakeholders while upholding the highest brand standards.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Reckitt</h3>
<p style="margin:0 0 12px; ************;">Reckitt is a global leader in hygiene, health, and nutrition brands, committed to protecting, healing, and nurturing in the pursuit of a cleaner, healthier world. Our global team is united by this purpose, striving to make access to high-quality hygiene, wellness, and nourishment a right for all. The Sales teams are integral to delivering Reckitt's mission by building shared success with customers and ensuring product availability in-stores and online. We operate in a dynamic, fast-paced environment, focused on achieving outperformance across all channels within highly competitive categories.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Trade Activation Manager Household Care</h3>
<p style="margin:0 0 12px; ************;">Reckitt is seeking a <strong style="font-weight:700;">Trade Activation Manager Household Care</strong> to join our team in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>. This full-time position involves leading the creation of impactful strategies to boost sales and market presence for our household care brands. The manager will ensure our leading brands achieve prominence in stores, engaging customers and driving demand. Expertise with the 4Ps will be crucial in developing innovative category strategies that embody the brand vision within marketplaces. This role will adhere to the stipulated Saudization directives by the labor authorities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Collaborate with sales and marketing teams to implement go-to-market plans, product launches, in-store executions, and promotional activities.</li>
<li style="margin:0 0 6px;">Utilize commercial and marketing data to inform decisions and construct compelling sales narratives, enhancing brand engagement and customer plans.</li>
<li style="margin:0 0 6px;">Prepare monthly and quarterly Category-Channel files and Promotion consumption files for analyzing Category growth, and analyze Category-sales forecasts against actual numbers for regular and promotion stocks.</li>
<li style="margin:0 0 6px;">Communicate and ensure the timely execution of all central and local promotions across Gulf markets by coordinating with the brand team, supply chain, and logistics.</li>
<li style="margin:0 0 6px;">Analyze Market Share by Sales Channels (Modern and General Trade) using Ac Nielsen data and EPOS to identify distribution gaps in respective channels and analyze competition.</li>
<li style="margin:0 0 6px;">Understand Presence and Placement guidelines for the overall category and develop Planograms at a store/channel level.</li>
<li style="margin:0 0 6px;">Provide support in Demand Planning streams for upcoming months, aligning with liquidation plans for each region/channel. Manage SKU rationalization and Baseline reviews with control on overstocks, residuals, and SLOBS.</li>
<li style="margin:0 0 6px;">Define and deploy channel activation programs based on identified Physical Availability KPI targets.</li>
<li style="margin:0 0 6px;">Monitor and track POSM spend, providing suggestive actions for optimizing expenditures. Raise purchase orders and track payments.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree from a recognized university, ideally in a business-related subject.</li>
<li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">3 years of FMCG experience</strong> in Sales, Trade Marketing, Marketing, Operations, or Key Account Management.</li>
<li style="margin:0 0 6px;">Strong understanding of the criticality of 4P planning and performance.</li>
<li style="margin:0 0 6px;">Proven ability to effectively monitor Activation and Deployment plans, report variances, and suggest corrective actions.</li>
<li style="margin:0 0 6px;">Experience in tracking Big Bet deliverables, in-store executions, and monitoring their impact on overall brands/segments (IMS, Shares, Sell out).</li>
<li style="margin:0 0 6px;">Capability to conduct market visits and retail audits to understand market conditions, brand positioning, competitor activity, identify issues and opportunities, and suggest merchandising equipment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Benefits and Rewards</h3>
<p style="margin:0 0 12px; ************;">Reckitt offers a comprehensive package designed to support employee growth and well-being:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support for career progression and individual success.</li>
<li style="margin:0 0 6px;">Investment in well-being through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.</li>
<li style="margin:0 0 6px;">A range of other benefits in line with the local market.</li>
<li style="margin:0 0 6px;">Opportunity to save and share in Reckitt's potential future successes through global share plans.</li>
<li style="margin:0 0 6px;">Short-term incentives for eligible roles to recognize, appreciate, and reward work for delivering outstanding results.</li>
<li style="margin:0 0 6px;">Rewards structured in line with Reckitt's pay-for-performance philosophy.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this full-time position. Salary details will be discussed during the interview process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Reckitt</h3>
<p style="margin:0 0 12px; ************;">Reckitt is a global leader in hygiene, health, and nutrition brands, committed to protecting, healing, and nurturing in the pursuit of a cleaner, healthier world. Our global team is united by this purpose, striving to make access to high-quality hygiene, wellness, and nourishment a right for all. The Sales teams are integral to delivering Reckitt's mission by building shared success with customers and ensuring product availability in-stores and online. We operate in a dynamic, fast-paced environment, focused on achieving outperformance across all channels within highly competitive categories.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Trade Activation Manager Household Care</h3>
<p style="margin:0 0 12px; ************;">Reckitt is seeking a <strong style="font-weight:700;">Trade Activation Manager Household Care</strong> to join our team in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>. This full-time position involves leading the creation of impactful strategies to boost sales and market presence for our household care brands. The manager will ensure our leading brands achieve prominence in stores, engaging customers and driving demand. Expertise with the 4Ps will be crucial in developing innovative category strategies that embody the brand vision within marketplaces. This role will adhere to the stipulated Saudization directives by the labor authorities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Collaborate with sales and marketing teams to implement go-to-market plans, product launches, in-store executions, and promotional activities.</li>
<li style="margin:0 0 6px;">Utilize commercial and marketing data to inform decisions and construct compelling sales narratives, enhancing brand engagement and customer plans.</li>
<li style="margin:0 0 6px;">Prepare monthly and quarterly Category-Channel files and Promotion consumption files for analyzing Category growth, and analyze Category-sales forecasts against actual numbers for regular and promotion stocks.</li>
<li style="margin:0 0 6px;">Communicate and ensure the timely execution of all central and local promotions across Gulf markets by coordinating with the brand team, supply chain, and logistics.</li>
<li style="margin:0 0 6px;">Analyze Market Share by Sales Channels (Modern and General Trade) using Ac Nielsen data and EPOS to identify distribution gaps in respective channels and analyze competition.</li>
<li style="margin:0 0 6px;">Understand Presence and Placement guidelines for the overall category and develop Planograms at a store/channel level.</li>
<li style="margin:0 0 6px;">Provide support in Demand Planning streams for upcoming months, aligning with liquidation plans for each region/channel. Manage SKU rationalization and Baseline reviews with control on overstocks, residuals, and SLOBS.</li>
<li style="margin:0 0 6px;">Define and deploy channel activation programs based on identified Physical Availability KPI targets.</li>
<li style="margin:0 0 6px;">Monitor and track POSM spend, providing suggestive actions for optimizing expenditures. Raise purchase orders and track payments.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree from a recognized university, ideally in a business-related subject.</li>
<li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">3 years of FMCG experience</strong> in Sales, Trade Marketing, Marketing, Operations, or Key Account Management.</li>
<li style="margin:0 0 6px;">Strong understanding of the criticality of 4P planning and performance.</li>
<li style="margin:0 0 6px;">Proven ability to effectively monitor Activation and Deployment plans, report variances, and suggest corrective actions.</li>
<li style="margin:0 0 6px;">Experience in tracking Big Bet deliverables, in-store executions, and monitoring their impact on overall brands/segments (IMS, Shares, Sell out).</li>
<li style="margin:0 0 6px;">Capability to conduct market visits and retail audits to understand market conditions, brand positioning, competitor activity, identify issues and opportunities, and suggest merchandising equipment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Benefits and Rewards</h3>
<p style="margin:0 0 12px; ************;">Reckitt offers a comprehensive package designed to support employee growth and well-being:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support for career progression and individual success.</li>
<li style="margin:0 0 6px;">Investment in well-being through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.</li>
<li style="margin:0 0 6px;">A range of other benefits in line with the local market.</li>
<li style="margin:0 0 6px;">Opportunity to save and share in Reckitt's potential future successes through global share plans.</li>
<li style="margin:0 0 6px;">Short-term incentives for eligible roles to recognize, appreciate, and reward work for delivering outstanding results.</li>
<li style="margin:0 0 6px;">Rewards structured in line with Reckitt's pay-for-performance philosophy.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this full-time position. Salary details will be discussed during the interview process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Unifonic</h3>
<p style="margin:0 0 12px; ************;">Unifonic is an AI-native customer experience platform purpose-built for emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across the MENA region. Unifonic is recognized as a Great Place to Work® and is pioneering sovereign, agentic AI through its Agentic Studio platform.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of Brand & Content Manager</h3>
<p style="margin:0 0 12px; ************;">Unifonic is seeking a <strong style="font-weight:700;">Brand & Content Manager</strong> to join its team in Riyadh, Riyadh Province. This full-time role is responsible for shaping how the market understands and experiences Unifonic. The manager will lead the execution of the company’s brand strategy, creative development, content programs, public relations initiatives, and thought leadership efforts, ensuring a consistent and compelling brand presence across all channels. This position involves close collaboration with Marketing, Product Marketing, Growth, and Operations teams to translate business priorities into impactful campaigns and strategic storytelling. The role also contributes to measurement and reporting efforts to evaluate the impact of brand and content initiatives on overall business performance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage and evolve Unifonic's visual identity and brand guidelines, ensuring consistent application across all customer and market touchpoints.</li>
<li style="margin:0 0 6px;">Oversee the development of creative assets for digital platforms, events, campaigns, social media, web, and sales enablement materials.</li>
<li style="margin:0 0 6px;">Build efficient creative workflows and processes to enable high-quality, on-brand execution at scale.</li>
<li style="margin:0 0 6px;">Manage relationships with creative agencies, freelancers, and production partners.</li>
<li style="margin:0 0 6px;">Collaborate with internal stakeholders to translate business objectives into compelling creative solutions.</li>
<li style="margin:0 0 6px;">Support and execute the company's editorial strategy, messaging, and content initiatives.</li>
<li style="margin:0 0 6px;">Develop and manage content calendars across owned, earned, and executive channels.</li>
<li style="margin:0 0 6px;">Create and coordinate thought leadership programs, executive communications, customer stories, and campaign content.</li>
<li style="margin:0 0 6px;">Partner with PR agencies and media contacts to secure relevant media coverage and speaking opportunities.</li>
<li style="margin:0 0 6px;">Ensure content aligns with business priorities, audience needs, and brand positioning.</li>
<li style="margin:0 0 6px;">Support relationships with industry analysts, research firms, and key market influencers.</li>
<li style="margin:0 0 6px;">Coordinate analyst briefings, report submissions, and information requests.</li>
<li style="margin:0 0 6px;">Assist in driving participation in relevant analyst programs and industry evaluations.</li>
<li style="margin:0 0 6px;">Monitor analyst insights and market trends to inform content and positioning strategies.</li>
<li style="margin:0 0 6px;">Partner with Marketing Operations to track brand and content performance metrics.</li>
<li style="margin:0 0 6px;">Help maintain campaign reporting and attribution frameworks that connect marketing activities to business outcomes.</li>
<li style="margin:0 0 6px;">Monitor key performance indicators and provide actionable recommendations for optimization.</li>
<li style="margin:0 0 6px;">Contribute to marketing reporting and performance reviews for leadership stakeholders.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">8 years of experience</strong> in brand management, creative marketing, content marketing, communications, or related disciplines.</li>
<li style="margin:0 0 6px;">Experience working within technology, SaaS, platform, or high-growth businesses.</li>
<li style="margin:0 0 6px;">Strong understanding of brand management, content strategy, and integrated marketing campaigns.</li>
<li style="margin:0 0 6px;">Excellent writing, storytelling, and communication skills.</li>
<li style="margin:0 0 6px;">Experience managing creative projects and collaborating with designers, agencies, content creators, and cross-functional teams.</li>
<li style="margin:0 0 6px;">Familiarity with PR programs, media engagement, and thought leadership initiatives.</li>
<li style="margin:0 0 6px;">Analytical mindset with the ability to interpret marketing performance data and translate insights into action.</li>
<li style="margin:0 0 6px;">Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.</li>
<li style="margin:0 0 6px;">MENA market experience is preferred.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Company Culture</h3>
<p style="margin:0 0 12px; ************;">The Marketing team at Unifonic is a collaborative group dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives and generate market demand. Unifonic fosters a culture that values creativity, collaboration, and innovation, where team members are considered shareholders and contribute to shaping the company's future.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Benefits Offered</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Competitive salary and bonus structure.</li>
<li style="margin:0 0 6px;">Unifonic share scheme.</li>
<li style="margin:0 0 6px;">30 holiday days after the first anniversary.</li>
<li style="margin:0 0 6px;">Birthday off.</li>
<li style="margin:0 0 6px;">Opportunity to work remotely for up to 25 days per year.</li>
<li style="margin:0 0 6px;">Paid leave for new parents.</li>
</ul>
<p>Provide accurate, timely, and advanced technical information, advice, and assistance regarding Trillium products and services before, during, and after a transaction to maintain and improve the organization s customer relationships. Develops retrofit solutions to expand services offer and provide support in troubleshooting. He/She elaborates and analyses vibration data as well other instrument readings to assess rotating equipment condition. He/She assists warranty managers, field service engineers during troubleshooting activities Objectives & Measurement Key Responsibilities and Specific Accountabilities: Main responsibilities: Provide technical support to AM Commercial Operations Team (COT) for new offers when required by the COT. Along with COT, He/She may be involved directly in discussion and meetings with customers, including in person visit if required. Executes feasibility studies for pump retrofits considering both hydraulic and mechanical aspects of pumps; when required, prepares preliminary drawings to be share with customer. Follows guidelines and inputs from AM & Services Director and AM Engineering manager to develop new services for After Market. This includes development of technical solutions dedicated to specific applications and development of new tools to facilitate retrofit quotations, or enabler for aftersales services sells. Support Field Service teams during their on-site activities providing technical guidance whenever required. Support Commissioning Manager/Warranty Manager and field service teams defining solutions and actions to solve customer s technical claim. In case it s required, cooperates to root cause analysis and troubleshooting. Support Service Center with escalating issue providing technical guidance to complete pump overhaul/maintenance/retrofits. Completes high level analysis of vibration data (spectrum analysis, time waveform, acceleration envelopes, orbit analysis) Provides feedback on rotating machinery health based on vibration data and other instrument readings (bearing temperature, process data ) Contributes to build best practices to field service Engineer and Service Centers monitoring vibration, and if required, provides specific inputs for vibration analysis to be completed by others. Contributes actively to development, definitions and specifications of techniques to be implemented in remote condition monitoring systems, according to system development schedule and targets Helps to train Field Service Engineer in basic vibration analysis and/or use of specific tools for condition monitoring Whenever involved, provides support on specific vibration-related topics to other department (engineering, R&D). Job Knowledge / Education and Qualifications Education and/or Experience: Degree in mechanical engineering, preferably master degree or bachelor degree with relevant experience in rotating equipment. Computer Skills: Completely autonomous on MS Office software, including complex calculation spreadsheet and Macros PTC Creo, both 3D and 2D FEM packages (PTC Symulate, Xlrotor, Madyn, Ansys) is a plus Software programming for calculation, big data analysis (e.g. Scilab, Matlab,or equivalent) is a plus Core Competencies Strong knowledge of centrifugal pumps/rotating machinery Competences in mechanical engineering, 2D drawings comprehension HSE Role & Responsibility Every worker is obliged to scrupulously observe the regulations for the protection of the safety of workers and the environment and to use the tools and organizational measures made available by the company. The worker is the first guarantor of safety in the company. Among the main duties of the workers are those to: contribute, together with the employer, managers and those responsible for health & safety, to fulfill the obligations envisaged to protect health and safety in the workplace. observe the directives and instructions given by the employer, the managers and the persons in charge for the purposes of collective and individual protection. correctly use work equipment, dangerous substances and mixtures, vehicles and safety devices.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in mechanical engineering, preferably master degree or bachelor degree with relevant experience in rotating equipment. Computer Skills: Completely autonomous on MS Office software, including complex calculation spreadsheet and Macros PTC Creo, both 3D and 2D FEM packages (PTC Symulate, Xlrotor, Madyn, Ansys) is a plus Software programming for calculation, big data analysis (e.g. Scilab, Matlab,or equivalent) is a plus Core Competencies Strong knowledge of centrifugal pumps/rotating machinery Competences in mechanical engineering, 2D drawings comprehension</p>
<p>Are you a visionary leader with a passion for delivering unparalleled guest experiences and driving robust sales growth? We are seeking an exceptional <strong>Hospitality Manager</strong> to lead our dynamic team remotely, based in <strong>Dammam, Saudi Arabia</strong>. This is a unique opportunity to shape the future of our hospitality operations and sales initiatives, making a significant impact from wherever you thrive best!</p><p><strong>Overview:</strong></p><p>As our Hospitality Manager, you will be the cornerstone of our remote operations, blending strategic oversight with hands-on sales leadership. You will be instrumental in fostering a culture of excellence, innovation, and unparalleled customer satisfaction across our hospitality and retail sectors. This role demands a proactive, results-oriented professional ready to elevate our brand and market presence in a competitive landscape.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Lead and inspire</strong> remote teams, ensuring the highest standards of hospitality service and operational efficiency.</p></li><li><p><strong>Develop and execute aggressive sales plans</strong>, identifying new market opportunities and expanding our customer base within the Hospitality/Hotels/Food Services and Sales/Retail categories.</p></li><li><p><strong>Drive Sales Field initiatives</strong>, overseeing client relationships and ensuring targets are consistently met or exceeded.</p></li><li><p><strong>Optimize revenue generation</strong> through strategic pricing, promotions, and service enhancements.</p></li><li><p><strong>Implement and refine operational procedures</strong> to ensure seamless service delivery and guest satisfaction.</p></li><li><p><strong>Analyze market trends</strong> and competitor activities to maintain a competitive edge and inform strategic decisions.</p></li><li><p><strong>Manage budgets</strong> effectively, ensuring financial targets are met while maximizing resource utilization.</p></li><li><p><strong>Foster a positive and productive remote work environment</strong>, promoting collaboration and continuous improvement.</p></li></ul><p><strong>Skills & Technologies:</strong></p><p>We are seeking a leader proficient in <strong>Hospitality Management</strong>, with a strong foundation in <strong>Sales Strategy</strong> and proven success in <strong>Sales Field Execution</strong>. Expertise in <strong>Sales Planning</strong>, <strong>Operations Management</strong>, and <strong>Customer Relationship Management</strong> is crucial. Ideal candidates will possess exceptional <strong>Team Leadership</strong>, <strong>Revenue Optimization</strong>, <strong>Strategic Planning</strong>, <strong>Market Development</strong>, <strong>Budget Management</strong>, <strong>Communication Skills</strong>, and <strong>Performance Management</strong> abilities.</p><p><strong>Growth Opportunities:</strong></p><p>This role offers immense potential for professional growth. You'll be at the forefront of expanding our footprint in the Saudi Arabian market, with opportunities to innovate and implement cutting-edge hospitality and sales strategies. We are committed to your development, providing pathways to senior leadership roles and specialized training in emerging industry trends.</p><p><strong>Team & Culture:</strong></p><p>Join a vibrant, supportive, and highly collaborative remote team that values initiative, creativity, and impactful results. Our culture thrives on open communication, mutual respect, and a shared commitment to excellence. We empower our managers to lead with autonomy and make decisions that drive success, all while fostering a strong sense of community despite geographical distances.</p><p><strong>Impact:</strong></p><p>Your leadership will directly influence our customer satisfaction, market share, and revenue growth. You will be instrumental in defining our brand's reputation for exceptional hospitality and innovative sales approaches, leaving a lasting legacy on our success in the Dammam region and beyond.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess an impressive <strong>5-10 years of progressive experience</strong> in Hospitality, Operations Management, or Sales leadership roles, demonstrating a clear track record of success.</p></li><li><p><strong>Master of Hospitality & Sales:</strong> Showcase profound expertise in <strong>Hospitality Management</strong>, complemented by a strong acumen in <strong>Sales Strategy</strong>, <strong>Sales Field Execution</strong>, and detailed <strong>Sales Planning</strong>.</p></li><li><p><strong>Operational Excellence:</strong> Proven ability in <strong>Operations Management</strong>, ensuring seamless service delivery and efficiency.</p></li><li><p><strong>Relationship Architect:</strong> Exceptional skills in <strong>Customer Relationship Management</strong> and fostering long-term client loyalty.</p></li><li><p><strong>Inspirational Leader:</strong> Demonstrated prowess in <strong>Team Leadership</strong>, capable of motivating and developing high-performing remote teams.</p></li><li><p><strong>Strategic Thinker:</strong> A talent for <strong>Strategic Planning</strong>, <strong>Revenue Optimization</strong>, and <strong>Market Development</strong> to drive business growth.</p></li><li><p><strong>Financial Acumen:</strong> Strong capabilities in <strong>Budget Management</strong> and financial oversight.</p></li><li><p><strong>Communication Virtuoso:</strong> Outstanding <strong>Communication Skills</strong>, essential for remote collaboration and client engagement.</p></li><li><p><strong>Performance Driver:</strong> A commitment to <strong>Performance Management</strong>, setting clear goals and achieving exceptional results.</p></li><li><p><strong>Career Level Expectation:</strong> This is a pivotal <strong>Manager</strong> level role, requiring a leader ready to take on significant responsibility and drive strategic initiatives.</p></li></ul><p></p>
<p>Are you a visionary leader with a passion for delivering unparalleled guest experiences and driving robust sales growth? We are seeking an exceptional <strong>Hospitality Manager</strong> to lead our dynamic team remotely, based in <strong>Dammam, Saudi Arabia</strong>. This is a unique opportunity to shape the future of our hospitality operations and sales initiatives, making a significant impact from wherever you thrive best!</p> <p><strong>Overview:</strong></p> <p>As our Hospitality Manager, you will be the cornerstone of our remote operations, blending strategic oversight with hands-on sales leadership. You will be instrumental in fostering a culture of excellence, innovation, and unparalleled customer satisfaction across our hospitality and retail sectors. This role demands a proactive, results-oriented professional ready to elevate our brand and market presence in a competitive landscape.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Lead and inspire</strong> remote teams, ensuring the highest standards of hospitality service and operational efficiency.</li> <li><strong>Develop and execute aggressive sales plans</strong>, identifying new market opportunities and expanding our customer base within the Hospitality/Hotels/Food Services and Sales/Retail categories.</li> <li><strong>Drive Sales Field initiatives</strong>, overseeing client relationships and ensuring targets are consistently met or exceeded.</li> <li><strong>Optimize revenue generation</strong> through strategic pricing, promotions, and service enhancements.</li> <li><strong>Implement and refine operational procedures</strong> to ensure seamless service delivery and guest satisfaction.</li> <li><strong>Analyze market trends</strong> and competitor activities to maintain a competitive edge and inform strategic decisions.</li> <li><strong>Manage budgets</strong> effectively, ensuring financial targets are met while maximizing resource utilization.</li> <li><strong>Foster a positive and productive remote work environment</strong>, promoting collaboration and continuous improvement.</li> </ul> <p><strong>Skills & Technologies:</strong></p> <p>We are seeking a leader proficient in <strong>Hospitality Management</strong>, with a strong foundation in <strong>Sales Strategy</strong> and proven success in <strong>Sales Field Execution</strong>. Expertise in <strong>Sales Planning</strong>, <strong>Operations Management</strong>, and <strong>Customer Relationship Management</strong> is crucial. Ideal candidates will possess exceptional <strong>Team Leadership</strong>, <strong>Revenue Optimization</strong>, <strong>Strategic Planning</strong>, <strong>Market Development</strong>, <strong>Budget Management</strong>, <strong>Communication Skills</strong>, and <strong>Performance Management</strong> abilities.</p> <p><strong>Growth Opportunities:</strong></p> <p>This role offers immense potential for professional growth. You'll be at the forefront of expanding our footprint in the Saudi Arabian market, with opportunities to innovate and implement cutting-edge hospitality and sales strategies. We are committed to your development, providing pathways to senior leadership roles and specialized training in emerging industry trends.</p> <p><strong>Team & Culture:</strong></p> <p>Join a vibrant, supportive, and highly collaborative remote team that values initiative, creativity, and impactful results. Our culture thrives on open communication, mutual respect, and a shared commitment to excellence. We empower our managers to lead with autonomy and make decisions that drive success, all while fostering a strong sense of community despite geographical distances.</p> <p><strong>Impact:</strong></p> <p>Your leadership will directly influence our customer satisfaction, market share, and revenue growth. You will be instrumental in defining our brand's reputation for exceptional hospitality and innovative sales approaches, leaving a lasting legacy on our success in the Dammam region and beyond.</p><p><strong>Requirements</strong></p><ul> <li><strong>Experience That Excites:</strong> Possess an impressive <strong>5-10 years of progressive experience</strong> in Hospitality, Operations Management, or Sales leadership roles, demonstrating a clear track record of success.</li> <li><strong>Master of Hospitality & Sales:</strong> Showcase profound expertise in <strong>Hospitality Management</strong>, complemented by a strong acumen in <strong>Sales Strategy</strong>, <strong>Sales Field Execution</strong>, and detailed <strong>Sales Planning</strong>.</li> <li><strong>Operational Excellence:</strong> Proven ability in <strong>Operations Management</strong>, ensuring seamless service delivery and efficiency.</li> <li><strong>Relationship Architect:</strong> Exceptional skills in <strong>Customer Relationship Management</strong> and fostering long-term client loyalty.</li> <li><strong>Inspirational Leader:</strong> Demonstrated prowess in <strong>Team Leadership</strong>, capable of motivating and developing high-performing remote teams.</li> <li><strong>Strategic Thinker:</strong> A talent for <strong>Strategic Planning</strong>, <strong>Revenue Optimization</strong>, and <strong>Market Development</strong> to drive business growth.</li> <li><strong>Financial Acumen:</strong> Strong capabilities in <strong>Budget Management</strong> and financial oversight.</li> <li><strong>Communication Virtuoso:</strong> Outstanding <strong>Communication Skills</strong>, essential for remote collaboration and client engagement.</li> <li><strong>Performance Driver:</strong> A commitment to <strong>Performance Management</strong>, setting clear goals and achieving exceptional results.</li> <li><strong>Career Level Expectation:</strong> This is a pivotal <strong>Manager</strong> level role, requiring a leader ready to take on significant responsibility and drive strategic initiatives.</li> </ul>
<h2 class="h5">Job description</h2>
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<p><strong>Job Summary </strong></p><br> <p>The primary responsibility of this role is to manage customer orders from receipt of purchase order through to pick and pack, ensuring daily execution of all orders that are received by midday are ready to ship to the customer for next day delivery (major metro locations). Other office duties include stock organisation responsibilities. The Customer Service Specialist assists our clients with product orders, order tracking and stock management. The Customer Service Specialist works closely in a team environment with other team members and the Customer Service Manager. Other duties may be assigned and prioritised by the Country Manager ANZ. </p><br> <p>This position demands a driven, high-energy, dedicated team player who can work well under pressure, catch on quickly and someone who is adaptable to change but can also stick to a routine with superb time management skills. Excellent communication skills (written and verbal) and a high level of attention to detail are imperative skills.</p><br> <p><strong>Responsibilities</strong></p><br> <p><strong>1. Customer Service</strong></p><br> <ol> <li><strong>Order Entry</strong></li> </ol> <ul> <li>Enter Purchase Orders (PO) into the Expandable ERP system</li> <li>Receive and log customer orders received by fax and email</li> <li>Check prices on all POs match System, Contract or Quote prices</li> <li>Check all details on customer orders including address, special requests, part numbers, part descriptions, quantities are correct on order entry into ERP</li> <li>Resolve incorrect or incomplete orders by immediate and direct communication with customers and / or the salesperson</li> <li>Advise customers by phone and email on delayed order status orders every day</li> <li>Liaise with OUS (Neuchatel) for all orders on credit hold, ensuring nil stock is released without Finance Team approval</li> <li>Getting approval for Return for Credit enquiries and completing the return to stock once items received <ol> <li><strong>Customer Enquiries</strong></li> </ol></li> </ul> <ul> <li>Resolve customer complaints and enquiries as required</li> <li>Respond to customer queries on pricing, proof of delivery (POD)s, shipment tracking, customer invoices, etc</li> <li>Manage customer questions or concerns regarding order status or other related issues.</li> <li>Completing the New Customer Application Request in Salesforce and creating New Billing and Shipping Addresses in Expandables</li> <li>Follow up with customers on request for amended Orders and Payments of Pro-Forma invoices for Prepaid accounts</li> </ul> <p><strong>2. Logistics</strong></p><br> <p><strong>2.1. Inventory Control</strong></p><br> <ul> <li>Assist with stocktaking and stock management</li> <li>Assist with physical inventory counts if required, including: <ul> <li>Full stock take, annually (all Part Numbers)</li> <li>Adhoc Cycle Count</li> </ul></li> </ul> <p>2.2. <strong>Supporting Logistics as required</strong> </p><br> <p><strong>3. Office Administration</strong></p><br> <ul> <li>All Customer Service team members prioritize answering of phones and rapid response to all customer queries</li> <li>Manning ANZ mailbox to ensure no orders or enquiries are missed</li> <li>Uploading Invoices into Coupa and Completing New Supplier Requests.</li> <li>Processing Product Request for Sales and Clinical Team ( Eval and Demo Orders)</li> <li>Updating the Customer Complaint Log as enquiries arises</li> <li>Prompt filing of all Customer Purchase Orders</li> <li>Completing the Request for return of Evaluation Devices.</li> <li>Assist with office administration tasks as requested by Customer Service Manager</li> </ul> <p><strong>Requirements</strong></p><br> <ul> <li>Minimum two (2) years customer service experience</li> <li>Experienced complex order entry and ERP skills</li> <li>Proficient computer skills: data entry, Outlook, MS Word, Excel</li> <li>Punctual, results oriented, a self-starter, can wear many hats, has experience in busy work environments</li> <li>Organized, detail oriented, excellent problems solving skills and ability to work independently</li> <li>Trustworthy and professional</li> </ul> <p><strong>Preferred Qualifications: </strong></p><br> <ul> <li>Familiarity with medical devices</li> <li>Experienced order entry and ERP skills </li> </ul> <p><strong><u>Education:</u> </strong></p><br> <p>Bachelor degree preferred in Business Administration</p><br> <p><strong><u>Physical requirements/Work Environment </u> </strong></p><br> <p>NA </p><br> <br> <br> <br> <br><br> <span>Same Posting Description for Internal and External Candidates</span> <br> <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Swatch Group is seeking a <strong style="font-weight:700;">Receptionist & Admin</strong> to join their team in Riyadh, Saudi Arabia. This full-time role is essential for managing front desk operations, providing comprehensive administrative support, and coordinating customer service activities for the Service Center. The successful candidate will ensure professional visitor handling, efficient communication, accurate documentation, and excellent customer experience while supporting daily business operations. A minimum of 2-5 years of relevant experience is required for this position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Welcome visitors, clients, and guests in a professional and courteous manner.</li>
<li style="margin:0 0 6px;">Manage incoming telephone calls and direct inquiries to the appropriate departments.</li>
<li style="margin:0 0 6px;">Maintain visitor registration logs and coordinate visitor access in accordance with company procedures.</li>
<li style="margin:0 0 6px;">Ensure the reception area remains organized, professional, and aligned with company standards.</li>
<li style="margin:0 0 6px;">Coordinate meeting room bookings and visitor arrangements when required.</li>
<li style="margin:0 0 6px;">Receive and distribute incoming mail, courier deliveries, and official correspondence.</li>
<li style="margin:0 0 6px;">Maintain accurate reception records, administrative logs, and ensure all assigned Excel trackers are updated.</li>
<li style="margin:0 0 6px;">Prepare letters, memos, reports, and routine business correspondence.</li>
<li style="margin:0 0 6px;">Maintain organized electronic and physical filing systems.</li>
<li style="margin:0 0 6px;">Support departments with administrative documentation and data entry.</li>
<li style="margin:0 0 6px;">Coordinate travel arrangements, appointments, and internal meetings when assigned.</li>
<li style="margin:0 0 6px;">Assist HR and Administration with scheduling, documentation, and follow-up activities.</li>
<li style="margin:0 0 6px;">Maintain accurate administrative records and ensure document confidentiality.</li>
<li style="margin:0 0 6px;">Support office administration and daily coordination activities.</li>
<li style="margin:0 0 6px;">Welcome walk-in customers visiting the Service Center and provide professional assistance.</li>
<li style="margin:0 0 6px;">Register customer information and create work orders for walk-in customers and retailer service requests.</li>
<li style="margin:0 0 6px;">Communicate repair status updates to customers via telephone and email.</li>
<li style="margin:0 0 6px;">Respond to customer inquiries regarding service orders, repair progress, and collection arrangements.</li>
<li style="margin:0 0 6px;">Coordinate customer appointments and service follow-up activities.</li>
<li style="margin:0 0 6px;">Escalate customer concerns to the Service Center Manager when necessary.</li>
<li style="margin:0 0 6px;">Maintain professional customer communication throughout the service process.</li>
<li style="margin:0 0 6px;">Photograph all watches received for service in accordance with company procedures.</li>
<li style="margin:0 0 6px;">Verify customer information and service documentation before processing.</li>
<li style="margin:0 0 6px;">Prepare Proforma Invoices for outsourced repair services.</li>
<li style="margin:0 0 6px;">Prepare shipping descriptions and supporting documentation for outsourced watches.</li>
<li style="margin:0 0 6px;">Process and monitor Local Purchase Orders (LPOs).</li>
<li style="margin:0 0 6px;">Prepare Daily Service Reports (DSR) and submit them to the Finance Department.</li>
<li style="margin:0 0 6px;">Maintain complete and accurate service documentation and records, ensuring proper filing and traceability.</li>
<li style="margin:0 0 6px;">Coordinate with Service Center technicians regarding work order status.</li>
<li style="margin:0 0 6px;">Coordinate with Logistics for outgoing and incoming repair shipments.</li>
<li style="margin:0 0 6px;">Follow up on outsourced repair orders and monitor turnaround times.</li>
<li style="margin:0 0 6px;">Coordinate with Finance regarding invoicing and service documentation.</li>
<li style="margin:0 0 6px;">Support operational reporting and daily administrative activities, ensuring effective communication between internal departments and customers.</li>
<li style="margin:0 0 6px;">Perform other reception-related duties assigned by management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Authority and Accountability</h3>
<p style="margin:0 0 12px; ************;">The Receptionist & Admin acts as the primary point of contact for visitors and Service Center customers. This role involves coordinating administrative and customer service activities within assigned responsibilities and operating company administrative and service management systems. A key accountability is maintaining the confidentiality of customer, employee, and company information. The role requires direct coordination with internal departments to support daily operations, but does not include authority to approve financial transactions, service pricing, or official company documents unless formally delegated.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Performance Indicators</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Incoming Call Response Time</li>
<li style="margin:0 0 6px;">Visitor Satisfaction</li>
<li style="margin:0 0 6px;">Reception Coverage Compliance</li>
<li style="margin:0 0 6px;">Administrative Task Completion Rate</li>
<li style="margin:0 0 6px;">Customer Response Time</li>
<li style="margin:0 0 6px;">Customer Satisfaction Score</li>
<li style="margin:0 0 6px;">Customer Update Compliance</li>
<li style="margin:0 0 6px;">Customer Inquiry Resolution Time</li>
<li style="margin:0 0 6px;">Work Order Accuracy</li>
<li style="margin:0 0 6px;">Service Documentation Accuracy</li>
<li style="margin:0 0 6px;">Photo Registration Compliance</li>
<li style="margin:0 0 6px;">DSR Submission Accuracy</li>
<li style="margin:0 0 6px;">LPO Processing Timeliness</li>
<li style="margin:0 0 6px;">Proforma Invoice Accuracy</li>
<li style="margin:0 0 6px;">Record Accuracy</li>
<li style="margin:0 0 6px;">Filing Accuracy</li>
<li style="margin:0 0 6px;">Zero Lost Documents</li>
<li style="margin:0 0 6px;">Excel Tracker Accuracy</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working Relationships</h3>
<p style="margin:0 0 12px; ************;">This role involves extensive interaction with various internal and external stakeholders:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Internal:</strong> HR Manager, HR Team, Customer Service Manager, Watchmakers & Technicians, Finance Department, Logistics Department, and all other internal departments.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">External:</strong> Customers, Retailers, Courier Companies, Visitors, Vendors, and External Service Providers.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is an office-based, full-time position with responsibilities split between the Corporate Reception and the Service Center reception area, as dictated by business needs. The role requires continuous interaction with visitors, customers, employees, and external stakeholders, demanding the maintenance of a professional image and high service standards at all times.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Amazon is seeking an experienced Program Manager to help scale our operations network through the launch of new facilities and expansion initiatives across Kingdom of Saudi Arabia. This role offers the opportunity to lead complex, high-visibility programs that directly impact customer experience, business growth, and operational excellence.<br>As a Program Manager, you will own end-to-end delivery of expansion projects from site selection and design through construction, launch readiness, and operational handover. You will work across multiple stakeholder groups including operations, engineering, finance, procurement, real estate, technology, and external partners to deliver new facilities safely, on time, and within budget.<br>This role requires strong program management skills, the ability to navigate ambiguity, influence stakeholders across different functions, and drive execution in a fast-paced environment where priorities evolve quickly.<br>Key job responsibilities<br>• Lead end-to-end delivery of network expansion and launch programs, ensuring projects are completed safely, on schedule, and within budget.<br>• Develop project plans, launch schedules, governance mechanisms, and risk mitigation strategies across multiple concurrent initiatives.<br>• Partner with operations, engineering, finance, procurement, and real estate teams to define requirements and ensure successful project execution.<br>• Manage external vendors, consultants, contractors, and service providers throughout the project lifecycle.<br>• Track project performance through data, metrics, and reporting mechanisms, identifying risks and driving corrective actions when required.<br>• Own stakeholder communication, providing clear updates on milestones, dependencies, financial performance, risks, and launch readiness.<br>• Drive process standardization and continuous improvement initiatives to improve launch speed, reduce cost, and increase scalability across markets.<br>• Support business planning activities including capital planning, budget forecasting, resource planning, and long-term network expansion strategies.<br>• Conduct site visits and audits to validate project progress, operational readiness, quality standards, and compliance requirements.<br>• Build scalable tools, mechanisms, and operating models that enable efficient execution of future expansion programs.<br>A day in the life<br>As a Program Manager, your primary focus will be delivering expansion and launch projects that help Amazon grow its operational footprint across KSA.<br>A typical day may include reviewing project milestones, coordinating with stakeholders, resolving execution risks, and tracking launch readiness activities. You will work closely with operations, engineering, finance, procurement, and external partners to keep projects on schedule and within budget.<br>You will regularly analyze performance metrics, drive process improvements, and communicate progress, risks, and key decisions to senior leaders. Success in this role comes from balancing strategic thinking with hands-on execution and delivering results.<br>About the team<br>In the Amazon Now team, you will be part of a high-velocity, high-visibility group responsible for launching programs that unlock new growth and capabilities for Amazon globally. You’ll have the opportunity to build new processes, shape how we scale, and make a measurable difference. Working from KSA, you will collaborate with global teams, drive significant impact, and help elevate Amazon’s capabilities in a market of strategic importance.<br>- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field<br>- 5+ years of program or project management experience<br>- 3+ years of delivering cross functional projects experience<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- PMP certificate<br>- Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">flyadeal is seeking a <strong style="font-weight:700;">Crewing Duty Manager</strong> to lead the real-time management and optimization of crew resources. This full-time position is critical for ensuring safe, compliant, and efficient airline operations within the Makkah region, including the cities of Jeddah and Makkah. The role involves overseeing Crewing Duty Supervisors, Crew Controllers, and Crew Logistics Coordinators during shift operations, ensuring qualified crew assignments align with regulatory requirements, company policies, and published rosters. This position plays a central role in managing operational disruptions, irregular operations, and crew recovery actions while maintaining regulatory compliance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure qualified flight and cabin crew are assigned to operate all flights in accordance with GACAR Part 117, GACAR *****, company operations manuals, crew control procedures, and applicable policies.</li>
<li style="margin:0 0 6px;">Lead, direct, and oversee Crewing Duty Supervisors, Crew Controllers, and Crew Logistics Coordinators during shift operations.</li>
<li style="margin:0 0 6px;">Execute crew-related recovery plans and operational instructions issued by the IOCC Duty Manager.</li>
<li style="margin:0 0 6px;">Manage crew-related operational disruptions and irregular operations while minimizing the impact on flight schedules, crew rosters, and network performance.</li>
<li style="margin:0 0 6px;">Monitor actual and potential crew-related risks and take timely corrective action to maintain operational continuity and regulatory compliance.</li>
<li style="margin:0 0 6px;">Review, approve, and oversee changes to published crew rosters.</li>
<li style="margin:0 0 6px;">Ensure roster changes and crew movements are communicated to crew members, stations, hotels, ground transport providers, and other relevant parties.</li>
<li style="margin:0 0 6px;">Confirm that operational instructions, roster amendments, and crew movements are acknowledged, actioned, and accurately recorded in the applicable systems.</li>
<li style="margin:0 0 6px;">Evaluate and approve or reject crew requests based on operational requirements, safety considerations, regulatory compliance, and efficient crew utilization.</li>
<li style="margin:0 0 6px;">Escalate crew shortages, qualification issues, fatigue concerns, and other operational risks when required.</li>
<li style="margin:0 0 6px;">Coordinate with Crew Planning and Training Planning regarding roster inefficiencies, qualification gaps, and issues affecting crew utilization.</li>
<li style="margin:0 0 6px;">Monitor compliance with Flight Duty Time Limitations, rest requirements, fatigue risk management principles, and crew qualification requirements.</li>
<li style="margin:0 0 6px;">Analyze operational performance, crew utilization trends, and disruption events to identify improvement opportunities.</li>
<li style="margin:0 0 6px;">Implement corrective actions and process improvements to strengthen operational resilience, compliance, and crew utilization.</li>
<li style="margin:0 0 6px;">Maintain effective coordination with Flight Operations, Network Control, Flight Dispatch, Ground Operations, Crew Planning, Training Planning, Human Resources, and external service providers.</li>
<li style="margin:0 0 6px;">Ensure an accurate shift handover, including outstanding crew issues, operational risks, recovery plans, and required follow-up actions.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree in Aviation Management, Aviation Operations, Business Administration, or a related discipline.</li>
<li style="margin:0 0 6px;">Minimum of 5 years of experience in a Crewing Supervisor role, or at least 3 years of experience as a Crewing Duty Manager.</li>
<li style="margin:0 0 6px;">Demonstrated experience in airline crew control, real-time crew operations, or operational control.</li>
<li style="margin:0 0 6px;">Experience managing irregular operations, crew disruptions, and operational recovery in a commercial airline environment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Knowledge</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong working knowledge of Flight Duty Time Limitations, fatigue risk management, and crew regulatory compliance.</li>
<li style="margin:0 0 6px;">Strong knowledge of GACAR Part 117 and GACAR ******</li>
<li style="margin:0 0 6px;">Experience coordinating with Flight Operations, Network Operations, Crew Planning, Training, Ground Operations, and other operational stakeholders.</li>
<li style="margin:0 0 6px;">Strong leadership, decision-making, and problem-solving skills.</li>
<li style="margin:0 0 6px;">Ability to remain calm and make sound decisions in a time-critical operational environment.</li>
<li style="margin:0 0 6px;">Advanced proficiency in Microsoft Office, particularly Excel.</li>
<li style="margin:0 0 6px;">Strong written and verbal communication skills in English.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Experience using the AIMS Crew Management System.</li>
<li style="margin:0 0 6px;">Previous experience within a low-cost or high-utilization airline environment.</li>
<li style="margin:0 0 6px;">Experience working within an Integrated Operations Control Centre.</li>
<li style="margin:0 0 6px;">Formal training in crew control, operational control, fatigue risk management, or disruption management.</li>
<li style="margin:0 0 6px;">Experience supervising shift-based airline operations teams.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This full-time role operates within a dynamic and fast-paced airline environment, requiring a proactive approach to operational challenges and real-time decision-making. The position is based in the Makkah region, covering operations in Jeddah and Makkah, and demands strong coordination across various operational departments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Senior Sales Manager is responsible for driving revenue growth by developing and maintaining strong relationships with corporate accounts, travel partners, government entities, event planners, and key business stakeholders. The role proactively identifies new business opportunities, maximizes existing accounts, and contributes to the hotel's overall commercial strategy.</p><br><p>Working closely with the Director of Sales & Marketing, Revenue & Reservations, and Operations, the Senior Sales Manager ensures the achievement of revenue targets while delivering exceptional service to clients and maintaining long-term business partnerships.</p><br><p><strong>Sales & Business Development</strong></p><br><ul><li>Develop and execute sales action plans to achieve monthly, quarterly, and annual revenue targets.</li><li>Identify, solicit, and secure new business opportunities across corporate, leisure, government, MICE, wholesale, and group segments.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Conduct regular sales calls, client visits, networking events, and business presentations.</li><li>Perform hotel site inspections and familiarization (FAM) trips for potential clients.</li><li>Negotiate rates, contracts, and commercial agreements within approved guidelines.</li><li>Maintain an active sales pipeline and ensure timely follow-up on all leads and enquiries.</li></ul><p><strong>Account Management</strong></p><br><ul><li>Manage a portfolio of key accounts and ensure consistent business growth.</li><li>Conduct regular account reviews to identify opportunities for increased revenue.</li><li>Develop account plans for strategic clients.</li><li>Ensure high levels of customer satisfaction and repeat business.</li><li>Resolve client concerns promptly and professionally.</li></ul><p><strong>Revenue Generation</strong></p><br><ul><li>Collaborate with the Revenue & Reservations team to optimize pricing strategies and inventory.</li><li>Promote all hotel products and services, including guest rooms, restaurants, meeting facilities, and special promotions.</li><li>Maximize transient, group, and event revenue opportunities.</li><li>Support upselling and cross-selling initiatives across departments.</li></ul><p><strong>Market Intelligence</strong></p><br><ul><li>Monitor competitor activities, pricing, and market trends.</li><li>Identify emerging market opportunities and changing customer demands.</li><li>Provide regular market intelligence and recommendations to the Director of Sales & Marketing.</li><li>Attend trade shows, exhibitions, networking events, and industry functions to promote the hotel.</li></ul><p><strong>Sales Administration</strong></p><br><ul><li>Maintain accurate client records, contracts, and sales activities in the CRM system.</li><li>Prepare proposals, contracts, quotations, and presentations.</li><li>Produce weekly and monthly sales reports, forecasts, and pipeline updates.</li><li>Ensure all sales documentation complies with company policies and brand standards.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work closely with Revenue, Reservations, Events, Front Office, Food & Beverage, and Operations to ensure seamless execution of client requirements.</li><li>Coordinate group arrivals, VIP guests, and special events.</li><li>Participate in weekly commercial and revenue meetings.</li></ul><p><strong>Leadership</strong></p><br><ul><li>Mentor and support junior sales team members where applicable.</li><li>Share market knowledge and best practices with the sales team.</li></ul><p>Promote teamwork and collaboration across departments.</p><br><br>Qualifications<br><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 5–7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager role.</li><li>Upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li><li>Strong Saudi Arabian market experience. </li><li>Willing to relocate or travel to Al Baha, Saudi Arabia.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
2185 - Tahreez-Solution Architect Manager <br> <br> <ul> <li> <strong>Company</strong> <br> Tahreez <br> </li> <li> <strong>Job Family</strong> <br> Engineering <br> </li> <li> <strong>City</strong> <br> KSA - Riyadh <br> </li> <li> <strong>Department</strong> <br> IT <br> </li> <li> <strong>Closing Date</strong> <br> 30-Sep-2026 <br> </li> </ul> <br> Solution Architect Manager <br> <p><b>Department:</b> Solution Architecture & Platforms<br><b>Reports to:</b> CTO</p><br><p><b>Purpose</b><br>Define solution architectures and reference designs across the company's solution portfolio, and own the technical evolution of the Tahreez Unified Platform and its Smart Integration components.</p><br><p>Act as the technical anchor between presales, engineering, delivery, and portfolio/commercial governance for Managed Services offerings — working closely with the Solutions and Business Modeling Manager, Finance/CCO, and Managing Director strategy — ensuring every complex bid, deployment, and cataloged offer is built on consistent, compliant, and reusable architecture rather than one-off designs.</p><br><p><b>Core Responsibilities</b></p><br><ol><li><p><b>Reference Architecture & Design</b></p><br></li></ol><ul><li><p>Design reference architectures per use case and business line, covering AV solutions, physical security, Smart Screening, intelligent healthcare solutions, IoT/IIoT, AI-driven solutions, and integrated ELV systems.</p><br></li><li><p>Translate client and regulatory requirements (e.g., security classification frameworks, safety codes, data-protection rules) into compliant system architectures, network topologies, and equipment schedules.</p><br></li><li><p>Maintain a living library of approved reference designs, BOQs/MTOs, and solution templates so project teams reuse validated architectures instead of redesigning from scratch each time.</p><br></li><li><p>Define integration patterns between disciplines — e.g., AV-over-IP with enterprise networks, physical security with IoT sensor layers, Smart Screening with health-monitoring platforms — ensuring interoperability across BACnet/IP, ONVIF, MQTT, and similar protocols.</p><br></li><li><p>Continuously calibrate reference designs and BOQs/MTOs using validated bid-vs-actual variance data.</p><br></li></ul><ol><li><p><b>Historical Project & Estimation Intelligence (Bid vs. Actual)</b></p><br></li></ol><ul><li><p>Build and maintain a repository of historical project data across all solution lines (AV, physical security, Smart Screening, healthcare, IoT/IIoT, AI, ELV), capturing bid-stage estimates against actual delivery outcomes.</p><br></li><li><p>At bid stage, capture and archive the cost, timeline, contingency, and procurement assumptions used for each opportunity's estimate.</p><br></li><li><p>Post-award, work directly with the installation/delivery teams to gather actual cost, timeline, contingency utilization, and procurement outcomes at project close-out (or key milestones for long-cycle projects).</p><br></li><li><p>Analyze variances between bid-stage estimates and actuals to identify systemic estimation gaps — e.g., recurring underestimation of procurement lead time, contingency overuse patterns by solution type or sector.</p><br></li><li><p>Maintain a calibration log / lessons-learned record per solution line, and feed corrected assumptions back into reference architecture templates, BOQ/MTO libraries, and SPBM pricing guardrails.</p><br></li></ul><ol><li><p><b>Support to SPBM (Solution Portfolio & Business Models)</b></p><br></li></ol><ul><li><p>Provide technical architecture input into the offer catalogue maintained by SPBM, ensuring each cataloged offer per sector/BL is backed by a validated reference architecture rather than a theoretical one.</p><br></li><li><p>Participate in BDRC as the technical authority on business model design, validating that proposed commercial/business models are technically deliverable and align with approved architectures.</p><br></li><li><p>Support Finance and CCO in setting pricing guardrails by supplying technical cost drivers, platform attach-rate assumptions, and solution complexity inputs.</p><br></li><li><p>Supply variance-based cost and estimation accuracy data (in addition to reuse/attach metrics) to inform pricing guardrails.</p><br></li><li><p>Feed installed-base and portfolio performance data (e.g., reference-architecture reuse rates, deviation points, platform attach trends) into SPBM's analysis for EXCOM Strategy & Portfolio and PPR reporting.</p><br></li><li><p>Flag architecture or platform gaps surfaced through installed-base analysis back into the reference-architecture roadmap and Tahreez platform roadmap.</p><br></li></ul><ol><li><p><b>Platform Ownership — Tahreez Unified Platform & Smart Integration Module</b></p><br></li></ol><ul><li><p>Own the technical roadmap for the Tahreez Unified Platform, including its Smart Integration module evolution (features, integrations, versioning).</p><br></li><li><p>Define the platform's core architecture: edge devices, connectivity layers, cloud/on-prem hosting, APIs, data ingestion, analytics, and AI-driven decision layers.</p><br></li></ul> <br> <br> Note: you will be required to attach the following: <br> <ol> <li>Resume/CV</li> <li>CV</li> </ol> <br> <br> <br> I agree with the Privacy Statement <br> <br> <br> Back <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Parsons Corporation</h3>
<p style="margin:0 0 12px; ************;">Parsons Corporation operates with a leadership vision centered on valuing people, embracing agility, and fostering growth. The company cultivates an innovative culture designed to support its employees in achieving their professional potential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Overview of the Engineering Manager Role</h3>
<p style="margin:0 0 12px; ************;">Parsons Corporation is seeking a highly experienced Engineering Manager for a full-time position in Riyadh, Riyadh. This role involves leading engineering management, technical governance, design coordination, and multidisciplinary integration activities for a major Airport, Infrastructure, and Airfield Development Project. The Engineering Manager will provide strategic leadership across all engineering disciplines, ensuring the design, review, coordination, and delivery of airport facilities—including passenger terminals, runways, taxiways, cargo aprons, aircraft stands, landside infrastructure, utilities, and support facilities—are executed in accordance with project objectives, contractual requirements, international aviation standards, and industry best practices. This position serves as the primary technical authority within the Delivery Partner organization.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Engineering Leadership</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and manage all engineering activities across the Airport Development Program, ensuring alignment with project objectives, schedules, budgets, and quality requirements.</li>
<li style="margin:0 0 6px;">Provide strategic technical leadership to multidisciplinary engineering teams throughout the project lifecycle.</li>
<li style="margin:0 0 6px;">Establish engineering priorities, resource planning, and technical governance processes to support efficient project delivery.</li>
<li style="margin:0 0 6px;">Ensure all engineering activities comply with contractual obligations, client requirements, and applicable regulatory standards.</li>
<li style="margin:0 0 6px;">Direct the review and coordination of engineering designs prepared by consultants and contractors across all engineering disciplines.</li>
<li style="margin:0 0 6px;">Verify designs comply with applicable ICAO, FAA, IATA, NFPA, local authority requirements, and project specifications.</li>
<li style="margin:0 0 6px;">Review engineering calculations, design reports, technical submissions, shop drawings, and design change proposals.</li>
<li style="margin:0 0 6px;">Lead value engineering initiatives to optimize technical solutions, constructability, operational efficiency, sustainability, and whole-life asset performance.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Project Coordination and Technical Governance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Coordinate engineering interfaces between various disciplines including Civil, Structural, Architectural, Mechanical, Electrical, Airfield, Utilities, ICT, Security, Traffic Systems, and Baggage Handling.</li>
<li style="margin:0 0 6px;">Ensure effective integration of engineering solutions across all airport facilities, such as passenger terminals, runways, taxiways, cargo aprons, aircraft parking stands, landside infrastructure, utility corridors, and operational facilities.</li>
<li style="margin:0 0 6px;">Lead multidisciplinary coordination workshops and technical interface meetings.</li>
<li style="margin:0 0 6px;">Support BIM-based design coordination and digital engineering initiatives.</li>
<li style="margin:0 0 6px;">Provide technical leadership during construction, installation, testing, commissioning, and operational readiness activities.</li>
<li style="margin:0 0 6px;">Review contractor technical submissions, RFIs, engineering queries, method statements, and material submittals, ensuring compliance with approved designs.</li>
<li style="margin:0 0 6px;">Act as the primary engineering interface with the Client, airport operator, consultants, contractors, utility providers, and government authorities.</li>
<li style="margin:0 0 6px;">Support engineering approvals, permits, technical reviews, and regulatory submissions.</li>
<li style="margin:0 0 6px;">Participate in executive technical meetings, design review workshops, and project governance forums, maintaining effective communication with all project stakeholders.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Quality Assurance, Risk Management, and Reporting</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure all engineering deliverables comply with project quality standards, contractual requirements, and applicable engineering codes.</li>
<li style="margin:0 0 6px;">Implement engineering quality management procedures, technical assurance processes, and participate in engineering audits, design reviews, and compliance assessments.</li>
<li style="margin:0 0 6px;">Monitor consultant and contractor engineering performance and recommend corrective actions where necessary.</li>
<li style="margin:0 0 6px;">Identify engineering risks affecting project delivery, develop effective mitigation strategies, and lead engineering risk assessments and constructability reviews.</li>
<li style="margin:0 0 6px;">Evaluate engineering change requests, assessing technical impacts on cost, schedule, quality, and operational performance, ensuring decisions support long-term operational resilience and asset reliability.</li>
<li style="margin:0 0 6px;">Monitor engineering progress against project schedules and delivery milestones.</li>
<li style="margin:0 0 6px;">Prepare executive engineering reports, technical recommendations, progress updates, and management presentations, maintaining accurate records of engineering decisions, approvals, technical risks, and design changes.</li>
<li style="margin:0 0 6px;">Provide regular engineering status reports to Project Management and Client leadership.</li>
<li style="margin:0 0 6px;">Promote a strong safety culture throughout all engineering activities, ensuring designs incorporate Safety-in-Design principles and support operational safety requirements.</li>
<li style="margin:0 0 6px;">Support compliance with airport HSE standards, environmental regulations, and sustainability objectives, contributing to continuous improvement initiatives and organizational engineering excellence.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates should possess 5-10 years of relevant experience in engineering management, preferably within large-scale infrastructure or airport development projects. This is a full-time position.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>Job Title: Technical Manager Location: Jeddah (KSA) Industry: Aluminum And Glass (Facades) organization Job Summary: 1 Responsible for in-house engineering and estimation through quotation stage, planning and design process up to and including full production drawings and product delivery. 2 Responsible for handling technical inquiries from customers and liaise with consultants as required. 3 Supervising subordinates engaged in the planning, design, and estimation of projects. 4 Performing administrative and professional work that complies with ISO standards. 5 Ensuring delivery of projects following project management practices. 6 Identifying innovative sourcing solutions, process improvements and better ways of working, also identifying areas for potential expansion of company into new products and markets. 7 Keeping abreast of market developments and technologies. 8 Contributing to communications with the company's team to share information and learning from within other departments. 9 Hiring, leading, developing and coaching individuals to build a high performing team.</p><br><br> Key Responsibilities: <br>
<ul>
<li>2 Duties and Responsibility:</li><li>1 Planning, assigning, supervising, and reviewing the work of a team of engineers and architects, design estimators, and other personnel engaged in planning, engineering and estimation.</li><li>2 Management of all design office functions including technical approvals and engineering related works like fabrication orders,</li><li>material orders, review of shop drawings, sample submittals, etc.</li><li>3 Planning of project human resources to meet project schedule deadlines; guiding the design team appropriately: identification, control and monitoring of internal deadlines and milestones.</li><li>4 Advising and counseling subordinates while work is in progress.</li><li>5 Liaison and coordination with consultants, contractors and suppliers to complete quotations or shop drawings while ensuring long-lasting relationships.</li><li>6 Preparation of cost estimates for new projects..</li><li>7 Guidance for the structural design of metal and glass works, also to production and installation teams for customized design solutions matching the structural integrity & the design intent of the facade.</li><li>8 Ensuring optimized fabrication order drawings, specifications, bill of materials and assembly details are delivered in timely fashion to Production Manager.</li><li>9 Handling all technical correspondences with client & management at all project related stages.</li><li>10 Ensuing customer satisfaction, loyalty and quality of service products.</li><li>11 Direct coordination with suppliers to select the most appropriate and/or system as specified by the accessories/hardware client/consultant.</li><li>12 Setting out priorities with General/Operations Manager.</li><li>13 Setting-up, preparation & reporting of KPIs on regular basis.</li><li>14 Maximizing operational efficiencies and financial performance through</li><li>application of appropriate metrics, policies, & procedures.</li><li>15 Actively participation in Operations/Management review meetings to monitor project & design team progress.</li><li>16 Organizing continuous technical training for design team.</li><li>17 Implementation of Quality assurance procedures based on ISO</li><li>standards and project management methodology.</li><li>18 Actively participation in the recruitment process of the design team.<br> </li>
</ul>
<br> Requirements: <br>
<ul>
<li>3 Requirements:1 Education: Bachelor degree in Architecture, Civil or Mechanical engineering.2 Experience: 10 years in professional engineering work with emphasis on Aluminum and Glass planning and designing, including supervisory work.3 Considerable knowledge of aluminum and glass systems (facades) and the preparation of estimates and specifications.4 Sound knowledge of structural engineering.5 Ability to review, analyze, and make recommendations regarding designs, plans, and specifications of aluminum and glass works.6 Ability to plan and supervise the work of technical and professional subordinates.7 Ability to communicate clearly and concisely, orally and in writing.8 Good command in computer applications especially Microsoft Excel.9 Auto-Cad expert.10 Excellent English Language, Arabic and any other languages are an advantage.11 Good managerial skills.12 Proactive, to do attitude, problem solver.13 Seek to identify opportunities for continuous improvement within department.</li>
</ul>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a maintenance manager, you’re not just helping maintain the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As maintenance manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the engineering team and staying abreast of compliance regulations and procedures in the field of engineering, as required for hotel standards. Specifically, a maintenance manager will perform the following tasks to the highest standards:</p>
<ul>
<li>Lead the engineering team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li>
<li>Communicate with housekeeping to coordinate and prioritize maintenance activities for guest rooms and public areas</li>
<li>Develop systems and procedures to ensure the health and safety of guests and team members, as well as the proper conditions for plants, machinery, and property</li>
<li>Communicate with government agencies to ensure full compliance with statutory regulations</li>
<li>Prepare capital and repairs and maintenance budgets for engineering</li>
<li>Perform daily checks around the hotel</li>
<li>Conduct lift emergency release procedures as required</li>
<li>Diagnose, maintain, and repair mechanical equipment within the hotel</li>
<li>Ensure good relationships are built with internal and external customers</li>
<li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li>
<li>Develop, implement, and direct all emergency programs</li>
<li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li>
<li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li>
<li>Perform special projects and other responsibilities as assigned</li>
<li>Identify and introduce environmentally friendly systems and equipment</li>
<li>Monitor key performance indicators for the engineering department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li>
<li>Manage all team member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>