وظائف وكيل مدرسة - المدينة المنورة السعودية

Additional Information<br><br>Job Number 26118064<br><br>Job Category Engineering & Facilities<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br><br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Additional Information<br><br>Job Number 26118064<br><br>Job Category Engineering & Facilities<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br><br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Additional Information<br><br>Job Number 26118064<br><br>Job Category Engineering & Facilities<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br><br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الوظيفة</h3> <p style="margin:0 0 12px; ************;">تبحث <strong style="font-weight:700;">مدرسة حمزه بن عبدالباري بن محمد عيد الشاوي الاهلية</strong> في المدينة المنورة عن <strong style="font-weight:700;">معلم ابتدائي تربية فنية</strong> للانضمام إلى فريقها التعليمي. يركز هذا الدور بدوام كامل على تخطيط وتحضير الدروس المتعلقة بالتربية الفنية لطلاب المرحلة الابتدائية، بالإضافة إلى تدريسهم وتوجيههم لتعزيز قدراتهم الإبداعية والفنية. يتطلب الدور خبرة عملية تتراوح بين 0-1 سنة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3> <p style="margin:0 0 12px; ************;">يتولى شاغل هذه الوظيفة مجموعة من المهام التعليمية والإدارية الأساسية لضمان تقديم تعليم فني فعال لطلاب المرحلة الابتدائية، وتشمل هذه المهام:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">تحضير الدروس الخاصة بالتربية الفنية وتخطيطها بما يتوافق مع المناهج المعتمدة والرؤية الأكاديمية للمدرسة.</li> <li style="margin:0 0 6px;">تدريس طلاب المرحلة الابتدائية وتيسير المناقشات الصفية، مع تقديم الواجبات المنزلية وإدارة سلوك الطلبة بفعالية داخل الصف.</li> <li style="margin:0 0 6px;">تحديد أهداف تعلم واضحة، وإعداد الاختبارات والواجبات وإدارتها، ووضع الدرجات لتقييم التقدم المحرز لدى الطلاب.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تقييم الأداء والتوجيه</h3> <p style="margin:0 0 12px; ************;">يُعد تقييم أداء الطلاب وتقديم التوجيه اللازم جزءاً حيوياً من هذا الدور، حيث يتضمن:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">تقديم المشورة للطلاب وأولياء أمورهم بهدف تحسين الأداء الأكاديمي والسلوكي.</li> <li style="margin:0 0 6px;">تحديد الطلاب الذين يتطلبون المزيد من الاهتمام وتحديد الطرق المطلوبة لتلبية احتياجاتهم التعليمية.</li> <li style="margin:0 0 6px;">تسجيل حضور الطلاب ودرجاتهم وأدائهم الفردي، وإعداد التقارير الدورية اللازمة.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">التعاون والتنسيق</h3> <p style="margin:0 0 12px; ************;">يتطلب هذا الدور مستوى عالياً من التعاون والتنسيق مع الأطراف المعنية داخل البيئة المدرسية، ويشمل ذلك:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">حضور اجتماعات الموظفين والمشاركة بفعالية في المناقشات المتعلقة بالعملية التعليمية.</li> <li 0="" style="margin=" 6px;"="">التنسيق المستمر مع الزملاء المدرسين والمسؤولين ومساعدي المدرسين لضمان بيئة تعليمية متكاملة وداعمة.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرة المطلوبة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة عملية تتراوح بين 0-1 سنة في مجال تدريس التربية الفنية أو مجال تعليمي ذي صلة.</li> <li style="margin:0 0 6px;">القدرة على تخطيط وتحضير الدروس وتدريسها لطلاب المرحلة الابتدائية.</li> <li style="margin:0 0 6px;">مهارات تواصل فعالة مع الطلاب وأولياء الأمور والزملاء.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3> <p style="margin:0 0 12px; ************;">يعمل المعلم في <strong style="font-weight:700;">مدرسة حمزه بن عبدالباري بن محمد عيد الشاوي الاهلية</strong> بالمدينة المنورة ضمن بيئة تعليمية داعمة ومحفزة. الوظيفة بدوام كامل وتتطلب التزاماً بتوفير تعليم عالي الجودة لطلاب المرحلة الابتدائية.</p></div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125867<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Central Area District, North of Al Masjid Al Nabawi, Al - Munawarah Al-Ma, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of Project Director, based in the , Yanbu/Umluj,Saudi Arabia.<br><br>DESCRIPTION:Lead the delivery of facilities management consultancy projects, ensuring compliance with contractual obligations, client expectations and applicablestandards. Act as a trusted adviser to clients, oversee FM service provider performance, lead multidisciplinary consultancy teams, and drive operationalimprovement, asset performance and financial results.<br>Key Responsibility:PROJECT LEADERSHIP AND DELIVERY· Direct FM consultancy projects, ensuring services meet the agreed scope, quality standards, budgets and delivery timelines.· Develop project delivery plans, allocate resources, assign responsibilities and monitor progress against milestones.· Ensure compliance with applicable regulations, safety requirements and relevant standards and guidance, including SFG20, NFPA, the Saudi Building Code (SBC), ASHRAE, CIBSE and BICSc.· Identify project risks, implement mitigation measures and ensure timely resolution of issues.· Provide management and clients with regular reports on project performance, deliverables, risks and corrective actions.<br>CLIENT AND STAKEHOLDER MANAGEMENT· Serve as the primary senior point of contact for clients, FM service providers and internal stakeholders.· Build strong client relationships, understand their operational priorities and provide practical, tailored recommendations.· Act as a trusted adviser on facility operations, asset management, service quality and long-term improvement planning.· Lead performance review meetings and ensure stakeholder decisions and agreed actions are documented and followed through.<br>FM SERVICE PROVIDER OVERSIGHT· Oversee FM service providers on behalf of clients, ensuring compliance with contractual requirements, service level agreements and keyperformance indicators.· Lead performance evaluations, compliance gap analyses, technical reviews and monitoring of operation and maintenance activities.· Review maintenance strategies, staffing arrangements, service delivery plans and cost-control measures.· Provide technical direction and monitor corrective actions to address performance gaps and improve service delivery.· Promote proactive maintenance, innovation and continuous improvement across hard and soft FM services.<br>ASSET MANAGEMENT AND TECHNICAL ADVISORY· Lead asset condition surveys and assessments to identify defects, maintenance requirements, replacement priorities and estimated replacementcosts. Oversee the preparation of asset replacement plans, technical specifications and associated tender documents.· Support clients with design and technical document reviews, installation inspections, testing and commissioning witnessing, and asset handover.· Review asset information, O&M manuals and handover documentation for completeness and alignment with client requirements.· Develop FM strategies that improve asset reliability, lifecycle value, sustainability and operational efficiency.<br>TENDERING AND MOBILISATION· Lead the preparation of requests for proposals (RFPs), scopes of work, service specifications, performance requirements and evaluation criteria.· Oversee technical and commercial evaluations of FM service provider and specialist contractor submissions.· Support clients throughout tender clarification, evaluation and appointment processes.· Oversee FM service provider mobilization, including readiness reviews, resource deployment and transition arrangements.<br>GOVERNANCE QUALITY AND TEAM DEVELOPMENT· Lead and mentor multidisciplinary FM consultancy teams, setting clear objectives and accountability.· Oversee the development of client-specific FM policies, procedures, inspection checklists, reporting templates and other required documentation.· Ensure the quality, consistency and timely submission of consultancy deliverables.· Identify training needs and coordinate development programmes for consultancy teams and, where required, client and service providerpersonnel. Promote a culture of safety, collaboration, professional integrity and service excellence.<br>FINANCIAL AND COMMERCIAL MANAGEMENT· Manage the profit and loss (P&L) performance of assigned FMC projects and contribute to company financial objectives.· Prepare and control project budgets, monitor expenditure and forecasts, and implement measures to protect profitability.· Optimize resource deployment and identify cost efficiencies while maintaining contractual compliance and service quality.· Monitor scope changes and their commercial implications, ensuring appropriate documentation and approvals.<br>EXPERIENCE· A minimum of 15 years of relevant experience in facilities management, consultancy or related operations.· At least 5 years of experience in client-side FM consultancy or managing agent roles.· Proven experience managing large-scale, high-profile or VVIP facilities within government or corporate environments.· Demonstrated experience leading multidisciplinary teams and overseeing FM service providers.· Strong experience in asset condition assessments, FM tendering, mobilization, performance management and technical advisory services.· Proven capability in project budgeting, cost control and P&L management.<br>EDUCATION & CERTIFICATION· Bachelor’s degree in electrical engineering, Mechanical Engineering, Facilities Management or a related discipline.· Certified Facility Manager (CFM) or Facility Management Professional (FMP).· Project Management Professional (PMP) or PRINCE2.· LEED Accredited Professional (LEED AP) or Certified Energy Manager (CEM).· Relevant BICSc qualifications.· NEBOSH International General Certificate or relevant OSHA training.· Master of Business Administration (MBA) is an advantage.<br>KEY COMPETENCIES· Strategic leadership and sound commercial judgement.· Strong technical knowledge of hard and soft FM services.· Client relationship management and stakeholder engagement.· Contract management and service provider performance oversight.· Analytical thinking, problem-solving and risk management.· Clear communication, report writing and presentation skills.· Team leadership, coaching and continuous improvement.<br>If you are an experienced Project Director with a proven track record, we encourage you to apply and become part of our growing team.

<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><ul><li>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</li><li>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</li><li>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</li><li>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</li></ul><p>What this is NOT:</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for:</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Why this is hard:</p><p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and benefits</h2><p>Educational qualifications</p><p>A Master s Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor s degree is accepted if only candidate has 5 years of experience in the field.</p><p>Academic and/or Professional Experience</p><p>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position is responsible for assisting customers with questions, account needs, orders, service requests, and routine issue resolution through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping others. You should be comfortable using computers, email, chat platforms, and online customer support systems. Previous professional experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote role are encouraged to apply.</p> <h3>Key Responsibilities</h3> <h4>Customer Support</h4> <ul> <li>Respond to customer questions professionally and courteously.</li> <li>Assist with routine product, service, order, and account inquiries.</li> <li>Provide accurate information using approved company resources.</li> <li>Guide customers through standard processes and next steps.</li> <li>Resolve common questions and concerns within established guidelines.</li> <li>Follow up on pending requests when necessary.</li> <li>Escalate complex or unresolved issues appropriately.</li> <li>Maintain a positive customer experience.</li> </ul> <h4>Email, Chat &amp; Phone Support</h4> <ul> <li>Assist customers through approved communication channels.</li> <li>Provide clear and accurate written or verbal responses.</li> <li>Use approved scripts, templates, and knowledge resources.</li> <li>Manage multiple routine customer requests when required.</li> <li>Maintain professionalism during challenging interactions.</li> <li>Route specialized inquiries to appropriate departments.</li> </ul> <h4>Ticket &amp; Case Management</h4> <ul> <li>Create and update customer support tickets.</li> <li>Categorize incoming requests accurately.</li> <li>Maintain clear and complete case notes.</li> <li>Track open and pending customer issues.</li> <li>Update ticket status as work progresses.</li> <li>Follow established response and resolution procedures.</li> <li>Document completed actions.</li> <li>Close resolved cases appropriately.</li> </ul> <h4>Account &amp; Order Support</h4> <ul> <li>Assist with routine account updates and service requests.</li> <li>Verify customer information according to established procedures.</li> <li>Provide approved order or account status information.</li> <li>Process authorized changes when permitted.</li> <li>Document account-related actions accurately.</li> <li>Route billing, technical, or specialized concerns to the appropriate team.</li> </ul> <h4>Customer Records &amp; Data Entry</h4> <ul> <li>Enter and update customer information in company systems.</li> <li>Maintain accurate account and contact records.</li> <li>Document customer interactions and resolutions.</li> <li>Review information for accuracy and completeness.</li> <li>Identify missing, duplicate, or inconsistent information.</li> <li>Make routine corrections when authorized.</li> <li>Protect confidential customer information.</li> </ul> <h4>Issue Resolution</h4> <ul> <li>Listen carefully to understand customer concerns.</li> <li>Ask appropriate questions to identify the issue.</li> <li>Follow established troubleshooting procedures.</li> <li>Explain solutions and next steps clearly.</li> <li>Resolve routine problems within assigned responsibilities.</li> <li>Escalate issues requiring specialized assistance.</li> <li>Record resolutions accurately.</li> </ul> <h4>Team Collaboration</h4> <ul> <li>Communicate professionally with supervisors and coworkers.</li> <li>Coordinate customer requests with other departments.</li> <li>Provide updates on unresolved or pending cases.</li> <li>Ask for assistance when issues fall outside assigned responsibilities.</li> <li>Participate in virtual meetings, coaching, and training sessions.</li> <li>Maintain dependable communication during scheduled work hours.</li> </ul> <h3>Required Qualifications</h3> <ul> <li>High school diploma, GED, or equivalent.</li> <li>Basic computer and typing proficiency.</li> <li>Strong written and verbal communication skills.</li> <li>Friendly, patient, and professional communication style.</li> <li>Good listening and problem-solving abilities.</li> <li>Strong attention to detail and accuracy.</li> <li>Good organizational and time-management skills.</li> <li>Ability to follow established procedures.</li> <li>Ability to manage multiple routine customer requests.</li> <li>Ability to remain professional during challenging interactions.</li> <li>Ability to work independently in a remote environment.</li> <li>Willingness to learn new software and processes.</li> <li>Ability to maintain confidentiality.</li> <li>Reliable internet connection and suitable remote workspace.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Previous professional experience is not required.</li> <li>Familiarity with any of the following may be helpful: Customer service or customer support. Email, chat, or phone support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and customer records. Account or order processing. Basic troubleshooting. Remote collaboration tools.</li> <li>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</li> </ul> <h3>Skills &amp; Competencies</h3> <ul> <li>Customer-focused communication.</li> <li>Active listening and patience.</li> <li>Problem solving.</li> <li>Written communication.</li> <li>Data entry and accuracy.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Computer and typing proficiency.</li> <li>Dependability and professionalism.</li> <li>Confidential information handling.</li> </ul> <h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3> <ul> <li>High school diploma, GED, or equivalent.</li> <li>Basic computer and typing proficiency.</li> <li>Strong written and verbal communication skills.</li> <li>Friendly, patient, and professional communication style.</li> <li>Good listening and problem-solving abilities.</li> <li>Strong attention to detail and accuracy.</li> <li>Good organizational and time-management skills.</li> <li>Ability to follow established procedures.</li> <li>Ability to manage multiple routine customer requests.</li> <li>Ability to remain professional during challenging interactions.</li> <li>Ability to work independently in a remote environment.</li> <li>Willingness to learn new software and processes.</li> <li>Ability to maintain confidentiality.</li> <li>Reliable internet connection and suitable remote workspace.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Previous professional experience is not required.</li> <li>Familiarity with any of the following may be helpful: Customer service or customer support. Email, chat, or phone support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and customer records. Account or order processing. Basic troubleshooting. Remote collaboration tools.</li> <li>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</li> </ul> <h3>Skills &amp; Competencies</h3> <ul> <li>Customer-focused communication.</li> <li>Active listening and patience.</li> <li>Problem solving.</li> <li>Written communication.</li> <li>Data entry and accuracy.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Computer and typing proficiency.</li> <li>Dependability and professionalism.</li> <li>Confidential information handling.</li> </ul> <h3>Ideal Candidate</h3> <p>You may be a strong fit if you enjoy helping people, communicating clearly, and solving routine customer problems. You are patient, dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team. This position can provide a foundation for a career in customer support, customer service, client services, account support, or customer operations.</p>

<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><p>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</p><p>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</p><p>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</p><p>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</p><p>What this is NOT:</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for:</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Why this is hard:</p><p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.</p><p>Requirements and benefits</p><p>Educational qualifications</p><p>A Master s Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor s degree is accepted if only candidate has 5 years of experience in the field.</p><p>Academic and/or Professional Experience</p><p>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>What we look for:</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Educational qualifications</p><p>A Master s Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor s degree is accepted if only candidate has 5 years of experience in the field.</p><p>Academic and/or Professional Experience</p><p>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles</p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125867<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Central Area District, North of Al Masjid Al Nabawi, Al - Munawarah Al-Ma, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ،<strong> لتصبح</strong> أفضل نسخة منك.

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused <strong>Remote Customer Support Agent</strong> to join our team. This entry-level position is responsible for assisting customers with questions, account needs, orders, service requests, and routine issue resolution through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping others. You should be comfortable using computers, email, chat platforms, and online customer support systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote role are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions professionally and courteously.</li><li>Assist with routine product, service, order, and account inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Guide customers through standard processes and next steps.</li><li>Resolve common questions and concerns within established guidelines.</li><li>Follow up on pending requests when necessary.</li><li>Escalate complex or unresolved issues appropriately.</li><li>Maintain a positive customer experience.<br><br></li></ul>Email, Chat &amp; Phone Support<br><br><ul><li>Assist customers through approved communication channels.</li><li>Provide clear and accurate written or verbal responses.</li><li>Use approved scripts, templates, and knowledge resources.</li><li>Manage multiple routine customer requests when required.</li><li>Maintain professionalism during challenging interactions.</li><li>Route specialized inquiries to appropriate departments.<br><br></li></ul>Ticket &amp; Case Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize incoming requests accurately.</li><li>Maintain clear and complete case notes.</li><li>Track open and pending customer issues.</li><li>Update ticket status as work progresses.</li><li>Follow established response and resolution procedures.</li><li>Document completed actions.</li><li>Close resolved cases appropriately.<br><br></li></ul>Account &amp; Order Support<br><br><ul><li>Assist with routine account updates and service requests.</li><li>Verify customer information according to established procedures.</li><li>Provide approved order or account status information.</li><li>Process authorized changes when permitted.</li><li>Document account-related actions accurately.</li><li>Route billing, technical, or specialized concerns to the appropriate team.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate account and contact records.</li><li>Document customer interactions and resolutions.</li><li>Review information for accuracy and completeness.</li><li>Identify missing, duplicate, or inconsistent information.</li><li>Make routine corrections when authorized.</li><li>Protect confidential customer information.<br><br></li></ul>Issue Resolution<br><br><ul><li>Listen carefully to understand customer concerns.</li><li>Ask appropriate questions to identify the issue.</li><li>Follow established troubleshooting procedures.</li><li>Explain solutions and next steps clearly.</li><li>Resolve routine problems within assigned responsibilities.</li><li>Escalate issues requiring specialized assistance.</li><li>Record resolutions accurately.<br><br></li></ul>Team Collaboration<br><br><ul><li>Communicate professionally with supervisors and coworkers.</li><li>Coordinate customer requests with other departments.</li><li>Provide updates on unresolved or pending cases.</li><li>Ask for assistance when issues fall outside assigned responsibilities.</li><li>Participate in virtual meetings, coaching, and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established procedures.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to remain professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Email, chat, or phone support.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Basic troubleshooting.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Customer-focused communication.</li><li>Active listening and patience.</li><li>Problem solving.</li><li>Written communication.</li><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Time management.</li><li>Computer and typing proficiency.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicating clearly, and solving routine customer problems. You are patient, dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team.<br><br>This position can provide a foundation for a career in <strong>customer support, customer service, client services, account support, or customer operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer scenarios, written communication, problem solving, typing, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

<p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Administrative &amp; Office Support</strong><br>Provide day-to-day administrative assistance to supervisors and internal teams.<br>Complete routine clerical and office-support assignments.<br>Process forms, documents, requests, and internal correspondence.<br>Maintain administrative trackers, logs, lists, and task records.<br>Prepare basic reports, summaries, and business documents.<br>Monitor outstanding administrative tasks and deadlines.<br>Retrieve information and documentation for authorized team members.<br>Coordinate routine administrative activities.<br>Follow up on pending requests when necessary.<br>Assist with special administrative projects as assigned.</li><li><strong>Data Entry &amp; Records Management</strong><br>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.<br>Create new records and update existing information.<br>Transfer information from forms, emails, documents, and other authorized sources.<br>Review entered information for accuracy and completeness.<br>Identify missing, duplicate, outdated, or inconsistent records.<br>Correct routine errors according to established procedures.<br>Maintain accurate and organized business records.<br>Assist with database cleanup and record-maintenance activities.</li><li><strong>Email &amp; Correspondence</strong><br>Monitor assigned administrative inboxes and communication channels.<br>Review incoming correspondence and identify required actions.<br>Respond to routine administrative inquiries when authorized.<br>Forward requests to the appropriate department or employee.<br>Draft basic professional correspondence.<br>Proofread outgoing communications for accuracy and professionalism.<br>Maintain organized email folders and communication records.<br>Follow up on outstanding correspondence when assigned.</li><li><strong>Document Preparation &amp; Processing</strong><br>Prepare, format, edit, and organize routine business documents.<br>Assist with letters, forms, reports, memos, and administrative materials.<br>Review documents for accuracy and completeness.<br>Proofread documents for spelling, grammar, and formatting.<br>Update existing templates and documents as instructed.<br>Upload and store completed documents appropriately.<br>Maintain proper document versions.<br>Assist with document indexing and archiving.</li><li><strong>Spreadsheet &amp; Database Support</strong><br>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.<br>Update administrative trackers and data lists.<br>Sort, filter, categorize, and organize information.<br>Review spreadsheets for errors or missing information.<br>Maintain consistent formatting.<br>Prepare simple data summaries when requested.<br>Support routine record verification and database maintenance.</li><li><strong>Digital File Management</strong><br>Maintain organized electronic filing systems.<br>Upload, rename, categorize, and archive digital documents.<br>Follow established file-naming conventions.<br>Store files in designated folders and systems.<br>Maintain organized shared drives and cloud-based workspaces.<br>Retrieve documents for authorized employees.<br>Identify duplicate, outdated, or incorrectly filed records.<br>Assist with digital file cleanup and archiving.</li><li><strong>Calendar &amp; Scheduling Support</strong><br>Assist with scheduling meetings, appointments, and virtual calls.<br>Review calendar availability before scheduling.<br>Enter appointment and meeting information accurately.<br>Send meeting invitations and reminders when required.<br>Update calendars when scheduling changes occur.<br>Assist with identifying scheduling conflicts.<br>Maintain accurate scheduling information.</li><li><strong>Internal Communication &amp; Coordination</strong><br>Communicate professionally with supervisors and colleagues.<br>Route administrative requests to appropriate team members.<br>Follow up on outstanding internal requests.<br>Provide accurate information to authorized employees.<br>Maintain clear records of completed and pending tasks.<br>Provide progress updates when requested.<br>Escalate urgent or sensitive matters appropriately.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li><li>Experience or familiarity with the following is advantageous: Microsoft Word, Excel, and Outlook Google Docs, Sheets, Drive, Gmail, and Calendar CRM or database systems Digital document-management platforms Cloud-based business applications Virtual meeting platforms Task-management applications</li></ul>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><h3>Key Responsibilities</h3><h4>Customer Support</h4><ul><li>Respond to customer questions in a professional and courteous manner.</li><li>Assist with routine account, product, service, or order inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Help customers understand basic processes and next steps.</li><li>Identify customer needs and provide appropriate solutions.</li><li>Escalate complex or unresolved concerns to the appropriate team.</li><li>Follow established customer service procedures and guidelines.</li><li>Maintain a positive and professional customer experience.</li></ul><h4>Email &amp; Chat Support</h4><ul><li>Respond to customer inquiries through email and live chat.</li><li>Provide clear, accurate, and helpful written responses.</li><li>Manage multiple routine conversations when required.</li><li>Use approved templates and resources appropriately.</li><li>Document important information from customer interactions.</li><li>Route specialized requests to the appropriate department.</li><li>Maintain professional written communication.</li></ul><h4>Account &amp; Records Support</h4><ul><li>Enter and update customer information in approved systems.</li><li>Maintain accurate customer profiles and interaction records.</li><li>Review information for completeness and accuracy.</li><li>Update authorized account details when requested.</li><li>Document customer questions, actions, and resolutions.</li><li>Identify missing or inconsistent information.</li><li>Protect confidential customer information.</li></ul><h4>Issue Resolution</h4><ul><li>Listen carefully to customer concerns.</li><li>Ask appropriate questions to understand the issue.</li><li>Follow established troubleshooting or resolution procedures.</li><li>Resolve routine issues within assigned authority.</li><li>Provide customers with clear next steps.</li><li>Escalate technical, billing, account, or policy-related issues when necessary.</li><li>Follow up on assigned cases when required.</li></ul><h4>Ticket &amp; Case Management</h4><ul><li>Create and update customer support tickets.</li><li>Categorize requests accurately.</li><li>Maintain clear case notes.</li><li>Track open and pending customer issues.</li><li>Update ticket status as work progresses.</li><li>Follow established response and resolution timelines.</li><li>Close completed cases according to company procedures.</li></ul><h4>Administrative &amp; Data Entry Support</h4><ul><li>Enter customer and service information accurately.</li><li>Update spreadsheets, trackers, and internal records when assigned.</li><li>Process routine forms and requests.</li><li>Maintain organized digital documentation.</li><li>Review entries for basic errors or missing information.</li><li>Assist with additional administrative support tasks as needed.</li></ul><h4>Team Communication</h4><ul><li>Communicate professionally with supervisors and colleagues.</li><li>Coordinate with other departments regarding customer requests.</li><li>Provide timely updates regarding unresolved cases.</li><li>Ask for assistance when an issue falls outside assigned responsibilities.</li><li>Participate in virtual meetings, coaching, and training sessions.</li><li>Maintain dependable communication during scheduled working hours.</li></ul><h3>Skills &amp; Competencies</h3><ul><li>Customer Focus: Provide helpful and respectful assistance.</li><li>Communication: Explain information clearly and professionally.</li><li>Active Listening: Understand customer questions and concerns before responding.</li><li>Problem Solving: Follow established procedures to resolve routine issues.</li><li>Attention to Detail: Maintain accurate customer records and case notes.</li><li>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.</li><li>Patience: Remain calm and professional during difficult interactions.</li><li>Adaptability: Learn new systems, policies, and support procedures.</li><li>Dependability: Maintain consistent attendance, productivity, and communication.</li><li>Confidentiality: Handle customer and company information responsibly.</li></ul><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and customer service training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and performance feedback.</li><li>Opportunities for career advancement.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Comfortable communicating through email and online chat.</li><li>Strong written and verbal communication skills.</li><li>Friendly and professional communication style.</li><li>Good listening and problem-solving skills.</li><li>Strong attention to detail.</li><li>Ability to follow established procedures and guidelines.</li><li>Ability to manage multiple routine requests.</li><li>Good organization and time-management skills.</li><li>Ability to remain patient and professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and customer service processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.</li><li>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</li></ul><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support . Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><h3>Key Responsibilities</h3><h4>Customer Support</h4><p>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.</p><h4>Email &amp; Chat Support</h4><p>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.</p><h4>Account &amp; Records Support</h4><p>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.</p><h4>Issue Resolution</h4><p>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.</p><h4>Ticket &amp; Case Management</h4><p>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.</p><h4>Administrative &amp; Data Entry Support</h4><p>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.</p><h4>Team Communication</h4><p>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.</p><h3>Skills &amp; Competencies</h3><p>Customer Focus: Provide helpful and respectful assistance. Communication: Explain information clearly and professionally. Active Listening: Understand customer questions and concerns before responding. Problem Solving: Follow established procedures to resolve routine issues. Attention to Detail: Maintain accurate customer records and case notes. Organization: Manage conversations, tickets, tasks, and follow-ups effectively. Patience: Remain calm and professional during difficult interactions. Adaptability: Learn new systems, policies, and support procedures. Dependability: Maintain consistent attendance, productivity, and communication. Confidentiality: Handle customer and company information responsibly.</p><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.</p><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><p>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.</p><h3>Preferred Qualifications</h3><p>Previous professional experience is not required. Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms. Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><p>Key Responsibilities</p><ul><li>Customer Support Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.</li><li>Email &amp; Chat Support Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.</li><li>Account &amp; Records Support Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.</li><li>Issue Resolution Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.</li><li>Ticket &amp; Case Management Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.</li><li>Administrative &amp; Data Entry Support Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.</li><li>Team Communication Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.</li></ul><p>What We Offer</p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and customer service training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and performance feedback.</li><li>Opportunities for career advancement.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Comfortable communicating through email and online chat.</li><li>Strong written and verbal communication skills.</li><li>Friendly and professional communication style.</li><li>Good listening and problem-solving skills.</li><li>Strong attention to detail.</li><li>Ability to follow established procedures and guidelines.</li><li>Ability to manage multiple routine requests.</li><li>Good organization and time-management skills.</li><li>Ability to remain patient and professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and customer service processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms. Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</li><li>Customer Focus: Provide helpful and respectful assistance.</li><li>Communication: Explain information clearly and professionally.</li><li>Active Listening: Understand customer questions and concerns before responding.</li><li>Problem Solving: Follow established procedures to resolve routine issues.</li><li>Attention to Detail: Maintain accurate customer records and case notes.</li><li>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.</li><li>Patience: Remain calm and professional during difficult interactions.</li><li>Adaptability: Learn new systems, policies, and support procedures.</li><li>Dependability: Maintain consistent attendance, productivity, and communication.</li><li>Confidentiality: Handle customer and company information responsibly.</li><li>Ideal Candidate You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</li></ul>

<p>MAIN OBJECTIVES To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe &amp; secure working procedures. MAIN DUTIES 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit &amp; Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard. 2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies. 3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. 4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges. 5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers. 6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff. 7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays. 8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. 9. Ensure strict adherence of company safety and security standards. 10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. 11. Ensure that staff on shift, wear company uniform to the required standard. 12. Ensure that adequate stock level of all stationery and supervises distribution there of. 13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. 14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc 15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting. 16. Monitor catering figures and update catering unit well ahead to prevent wastage. 17. Carry out any other tasks or duties as assigned by Airport Manager. 18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue. 19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis. 20. Monitor the ramp activities. 21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION &amp; TRAINING National Diploma or equivalent. EXPERIENCE Minimum 5 years of relevant experience.</p>

<p>We are seeking a professional and customer-focused Reservation Agent to join our dynamic team in Madinah, Saudi Arabia. As a Reservation Agent, you will serve as the first point of contact for our guests, delivering exceptional service and ensuring a seamless booking experience. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving our business success while building lasting relationships with our clientele. Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor Efficiently process accommodations bookings for diverse market segments, including leisure travelers, business clients, and group reservations Accurately input and maintain all reservation information in our Property Management System while ensuring data integrity Strategically upsell room types and complementary services to maximize revenue while genuinely addressing guest needs and preferences Provide comprehensive information about our property, amenities, facilities, and local attractions in Madinah to enhance the guest experience Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent command of English with clear verbal and written communication skills</li><li>Professional telephone etiquette and strong interpersonal abilities</li><li>Proficiency with Property Management Systems (such as Opera) and Microsoft Office applications</li><li>Detail-oriented mindset with the ability to multitask effectively in a dynamic environment</li><li>Strong problem-solving capabilities and ability to make sound decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays as required</li><li>Customer-focused attitude with a genuine passion for delivering exceptional service</li><li>Proven ability to work collaboratively and supportively within a team environment</li><li>Strong organizational skills, time management abilities, and meticulous attention to detail</li><li>Knowledge of local Madinah attractions and cultural awareness is advantageous</li><li>Proficiency in additional languages beyond English is preferred</li><li>Demonstrated conflict resolution and guest service recovery experience</li><li>Ability to handle high call volumes and maintain composure under pressure</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English, additional languages are a plus</li></ul>

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

<p>Position title Secondary Maths Teachers Jeddah, Saudi Arabia Immediate Start Description If you are a skilled and committed Maths Teacher eager to provide students with a first-class education, ASQ International has an exceptional role at an IB Word School in Jeddah, Saudi Arabia. This role is for an immediate start, interviews happening now! Overview You will use your experience to help young learners progress by developing a happy, creative learning atmosphere in this wonderful, inclusive school. The school provides a warm, friendly and family-like learning environment for its highly motivated students. As a high-calibre teacher with experience in working with young children, you will also secure the best outcomes for children by providing an exciting learning experience. The school As a school committed to excellence, it strives to provide a balanced and challenging to enhance students thinking and inquiry skills. This school aims to foster an intercultural and highly effective learning environment that inspires students to become compassionate, knowledgeable, ethical and socially successful global citizens in a world of differences. Job highlights Exceptionally well-resourced school Well-respected school in local community and further afield School s ethos centred on sparking children s interest Exceptional pay structure &amp; professional development Facts &amp; Figures Location: Jeddah, Saudi Arabia Job type: Contract Duration: 2 Years Remuneration: Competitive Tax-Free Salary, Furnished Accommodation, Medical Insurance, Transportation, Flight and Visa Assistance</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate Degree in Mathematics with a PGCE or a BEd Degree in Secondary Education Prior Maths teaching experience Enthusiasm in the subject matter, commitment, and flexibility Excellent English and Communication Skills Resilience in coping with day-to-day demands of a fast-paced school</p>