وظائف تقنية المعلومات - جدة السعودية

Company Description Hayaness Company is a growing organization focused on delivering high-quality services and solutions to its clients in Saudi Arabia and beyond. The company values innovation, operational excellence, and the effective use of technology to support business goals. Hayaness promotes a collaborative work environment where cross-functional teams partner to solve complex challenges. The organization is committed to professional development and encourages employees to take initiative and contribute to continuous improvement. Joining Hayaness offers the opportunity to shape the company’s technology landscape and support its long-term growth. Role Description The Head of Information Technology will lead the company’s overall IT function, ensuring that technology strategy, infrastructure, and operations effectively support business objectives. This full-time, on-site role in Riyadh, Saudi Arabia involves overseeing IT governance, managing IT teams, and coordinating technology projects across departments. Day-to-day responsibilities include developing and implementing IT strategies, managing IT budgets, supervising infrastructure and systems maintenance, and ensuring high levels of system reliability, security, and performance. The role also involves establishing policies and standards for IT operations, partnering with senior leadership on digital transformation initiatives, and managing relationships with external vendors and service providers. The Head of Information Technology will monitor emerging technologies, assess risks, and drive continuous improvement in IT processes and services. Qualifications Strong foundation in Information Technology with broad knowledge of enterprise systems, networks, and security. Proven experience in IT Management and IT Operations, including leading teams and overseeing day-to-day support and service delivery. Demonstrated ability to develop and execute IT Strategy aligned with organizational goals and future growth. Hands-on experience with IT Infrastructure, including servers, cloud services, networking, and related technologies. Excellent leadership, communication, and stakeholder management skills, with the ability to collaborate across departments. Experience in budgeting, vendor management, and contract negotiation for IT products and services. Bachelor’s degree in Information Technology, Computer Science, or a related field; an advanced degree or relevant certifications (e.g., ITIL, PMP, CISSP, cloud certifications) are an advantage. Ability to work on-site in Riyadh, Saudi Arabia and to operate effectively in a fast-paced, evolving business environment.

Role Description The Information Technology Help Desk Support role at Albaap عالباب لإدارة المرافق is a full-time, on-site position based in Riyadh. The role involves providing first-level technical support to internal users, including responding to service requests, diagnosing issues, and resolving hardware, software, and network problems. Responsibilities include managing user accounts and access permissions, supporting the installation and configuration of workstations and peripheral devices, and escalating complex incidents to senior IT staff when needed. The Help Desk Support team member will document all tickets in the service management system, follow established IT procedures, and contribute to maintaining a secure and stable IT environment. The role also includes collaborating with other departments, delivering clear user guidance, and ensuring prompt, courteous customer service in every interaction.<br>Qualifications<br> Candidates should possess strong Information Technology and Troubleshooting skills to diagnose and resolve user issues efficiently. Candidates should possess Network Administration and Network Security skills to support and protect the organization’s network infrastructure. Candidates should possess Customer Service skills to communicate clearly, manage expectations, and provide user-focused support. Candidates should have familiarity with common operating systems (e.g., Windows), office productivity tools, and basic hardware maintenance. Candidates should demonstrate good time management, attention to detail, and the ability to follow IT policies and procedures. Candidates should ideally have a diploma or bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Candidates with prior help desk or technical support experience and relevant IT certifications (e.g., Comp TIA A+, Network+) are preferred.

We are seeking an experienced IT Director to lead the organization's technology strategy, infrastructure, cybersecurity, service delivery, and digital transformation initiatives. The successful candidate will ensure that IT operations are secure, resilient, compliant, and aligned with business objectives while driving innovation, operational excellence, and exceptional user experience. Qualifications:Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred). Minimum 10+ years of progressive IT experience, including leadership roles. Strong background in IT operations, cybersecurity, governance, infrastructure, and project delivery. Professional certifications such as ITIL, PMP, CISSP, CISM, or equivalent are preferred. Key Responsibilities:Lead IT strategy, governance, and technology roadmap execution. Oversee infrastructure, networks support and cloud services Manage cybersecurity, compliance, risk management, and data protection programs. Ensure business continuity, disaster recovery readiness, and operational resilience. Drive IT service excellence, user satisfaction, and SLA performance. Manage technology projects, budgets, vendors, and cost optimization initiatives. Ensure successful technology deployment and readiness for new business locations.

Job Vacancies – Information Technology.<br>Entity: Confidential Government Entity Department: Information Technology<br>A confidential government entity announces the availability of several vacant positions within the Information Technology Department. Qualified and eligible candidates are invited to apply in accordance with the requirements outlined below.<br>Available Job Titles:Sr. Database Admin Sr. Network Eng. Operating System Engineer Sr. Software Developer Sr. Mobile APP Developer Sr. Software Developer management<br>General Duties and Responsibilities:• Performing assigned technical tasks in compliance with approved policies, procedures, and regulations• Providing technical support and ensuring continuity of IT services• Participating in the development, operation, and maintenance of information systems• Preparing technical reports and official documentation as required• Adhering to information security, data confidentiality, and cybersecurity regulations<br>General Qualifications and Requirements:• Bachelor’s or Diploma degree in Information Technology, Computer Science, or a related discipline• Relevant professional experience appropriate to the job title• Knowledge of IT infrastructure, systems, and cybersecurity standards• Ability to work within a team and comply with official work regulations• Strong communication and organizational skills<br>Employment Terms and Conditions:• Employment shall be subject to applicable laws, regulations, and internal policies• Job duties and responsibilities will be assigned based on the approved job title

Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.

Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.

Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.

<p>We are inviting experienced IT Directors and Heads of IT currently working in Saudi Arabia to submit their profiles for senior-level opportunities across technology, banking, healthcare, construction, energy, manufacturing and other major industries.</p><br><p>Key Responsibilities</p><br><ul><li><p>Develop and execute the organisation’s IT strategy and digital transformation roadmap</p></li><li><p>Lead IT infrastructure, cloud systems, enterprise applications and cybersecurity operations</p></li><li><p>Manage IT budgets, vendors, technology investments and service-delivery performance</p></li><li><p>Oversee ERP, SAP, data centres, networks and business-critical systems</p></li><li><p>Establish IT governance, risk management and information-security policies</p></li><li><p>Ensure business continuity, disaster recovery and regulatory compliance</p></li><li><p>Lead IT teams and coordinate with senior management and business departments</p></li><li><p>Evaluate emerging technologies, automation, artificial intelligence and data solutions</p></li><li><p>Manage large-scale technology projects from planning through implementation</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s or master’s degree in Information Technology, Computer Science, Engineering or a related field</p></li><li><p>Minimum *10 years of relevant IT experience*</p></li><li><p>Strong experience in an IT leadership or senior management position</p></li><li><p>Proven expertise in digital transformation, IT governance and technology strategy</p></li><li><p>Experience managing infrastructure, cloud, cybersecurity, ERP or enterprise systems</p></li><li><p>Strong leadership, stakeholder-management and decision-making skills</p></li><li><p>Certifications such as PMP, ITIL, CISSP, CISM, COBIT, TOGAF, AWS or Microsoft Azure are preferred</p></li><li><p>Previous experience working in Saudi Arabia is highly desirable</p></li></ul>

Job Purpose To identify, assess, monitor, and manage IT risks associated with the use and operation of Information Technology across the bank, ensuring alignment with regulatory requirements, and emerging technology risk considerations.<br>Key Accountabilities<br>Policies, Systems, Processes & Procedures Implement approved departmental policies, processes, procedures and instructions. Adhere to all Compliance, regulatory and control requirements, including but not limited to, Bank’s AML/CTF policy, guidelines and all SAMA’s regulations relating to account opening, KYC and Customer Due Diligence and fraud detection & prevention. Adhere to the Bank’s Cyber Security policies, and all regulations. Ensure to support SNB to comply with internal, national, and international Cyber Security controls and regulations.<br>IT Risk Management & Assessment Identify, assess, mitigate, and monitor IT risks across the bank in alignment with SNB Operational Risk frameworks. Conduct comprehensive IT risk assessments covering systems, processes, and infrastructure. Ensure IT risks are properly evaluated, documented, and aligned with defined risk appetite.<br>Third-Party & Vendor Risk Assess and manage risks associated with third-party vendors and service providers. Lead and support third-party risk management activities to ensure alignment with internal policies and ITGF frameworks. Monitor vendor-related risks and ensure appropriate controls and mitigation actions are in place.<br>Emerging Technology Risk Identify and assess risks related to emerging technologies (e.g., AI, cloud computing, digital platforms). Track and analyze technology-driven risks and their potential impact on the bank’s risk profile. Ensure appropriate governance and controls are established for new technology adoption.<br>Incident & Issue Management Manage IT risk-related escalations and support post-incident reviews. Analyze major IT incidents and assess their impact on the overall IT risk landscape. Ensure lessons learned are captured and translated into improved controls and processes<br>Stakeholder Management & Awareness Promote IT risk awareness culture across the bank. Collaborate with business, technology, and risk teams to ensure effective risk management. Provide guidance and communication on IT risk matters across stakeholders.<br>Qualifications, Experience, Skills & Competencies<br>Education:Bachelor's degree or higher in IT, Computer science or risk related field Relevant certifications are an advantage.<br>Experience:5-8 years of Experience in IT preferably in a banking environment.<br>Skills & Competencies:Leadership qualities, to enable the team to drive the concept across the organization. Excellent interpersonal communication, people management, problem-solving and presentation skills. Demonstrating good judgment, poise and maturity in interaction with managers and customers, other functions Working effectively with relevant stakeholders to expand common ground and maximize buy in into ITD priorities.

We are seeking an Information Technology Project Coordinator to join one of our clients in Makkah.<br>The successful candidate will support the Project Manager in the daily coordination and administration of an IT and digital program, ensuring effective stakeholder follow-up and maintaining project plans, records, documentation, and reports.<br>Key Responsibilities:<br>• Coordinate daily with stakeholders and follow up on project requirements, decisions, data, system access, workshops, and logistical arrangements.• Maintain the integrated project plan, risk and dependency registers, action trackers, and project records.• Monitor pending actions and escalate potential delays to the Project Manager.• Prepare inputs for weekly status reports and steering committee presentations.• Organize workshops and project meetings, prepare meeting minutes, and circulate action items within the required timelines.• Manage project documentation, version control, review cycles, approval records, and deliverable trackers.• Support resource planning, team schedules, onboarding, system access, and project tools.<br>Requirements:<br>• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.• Minimum of 3 years of experience as a Project Coordinator, PMO Analyst, or Project Management Specialist within IT or digital projects.• Proficiency in Microsoft Excel and Microsoft Project, or equivalent project planning tools.• Strong project coordination, documentation, reporting, and stakeholder management skills.• Professional proficiency in Arabic and English.• Willingness to work full-time on-site in Makkah.• Availability to join immediately.<br>Preferred Qualifications:<br>• CAPM or PRINCE2 Foundation certification.• Experience in public-sector or large-scale digital transformation projects.• Familiarity with Jira or other project management tools. Job Title: Information Technology Project Coordinator Work Location: Makkah, Saudi Arabia – Client Site Work Arrangement: Full-time, on-site

Company Description ECOVIS Al Sabti in the Kingdom of Saudi Arabia is a member firm of the ECOVIS International network, a leading global consulting group rooted in Continental Europe. ECOVIS operates in more than 95 countries with a team of around 11,000 professionals, serving clients across diverse industries. The firm offers services in Audit and Assurance, Financial Advisory, Enterprise Risk Management, Cybersecurity, Business Continuity, Data Management, Technology, Tax Consulting, and Accounting. ECOVIS focuses on delivering high-quality, tailored solutions by combining global expertise with local market insights. The firm is recognized for its innovative client service approach, dedication to excellence, and its ability to provide personalized local advice backed by a strong international network.<br>Key Requirements:Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field. Minimum 3–5 years of professional experience in IT Audit, Information Systems Audit, Technology Risk, Cybersecurity Audit, IT Governance, Risk & Compliance (GRC), or a related consulting role. Strong understanding of IT audit methodologies, IT General Controls (ITGCs), application controls, technology risk management, information security controls, and cybersecurity governance. Good knowledge of relevant frameworks, standards, and regulatory requirements such as COBIT, ISO 27001, NIST Cybersecurity Framework, NCA Cybersecurity Controls, and other applicable local and international IT governance and cybersecurity standards. Hands-on experience in assessing key IT controls, including user access management, change management, IT operations, backup and disaster recovery, system development, information security, and third-party/vendor controls. Ability to identify control weaknesses, technology risks, and compliance gaps, assess their impact, and provide practical and risk-based recommendations for remediation. Experience in preparing audit workpapers, audit findings, reports, and executive summaries, as well as following up on remediation and closure of audit observations. Relevant professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or equivalent IT Audit / Information Security certifications will be preferred. Proven ability to manage audit assignments/client engagements, coordinate with IT, cybersecurity, compliance, and business stakeholders, and deliver projects within established timelines and quality standards. Excellent verbal and written communication skills, with the ability to communicate technical audit findings effectively to both technical and non-technical stakeholders.

IT Support & Venue Technology Specialist Location: Riyadh, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: ASAP – February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous.<br>Important Requirements Must be available for the full contract from ASAP to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.

Role Summary<br><br>We are seeking a Venue IT Helpdesk Coordinator to serve as the frontline point of contact for all technology-related issues at a high-traffic venue. This role ensures smooth day-to-day IT operations, minimizes downtime, and delivers responsive support to staff, vendors, and event stakeholders.<br><br>About the project: A high-profile, international football tournament<br><br>Contract: 3 to 5 months<br><br>Key Responsibilities<br><br>Manage and resolve incoming IT support tickets via phone, email, and in-person requests Troubleshoot hardware, software, network, and AV equipment issues on-site Coordinate with vendors and technical teams for escalated or complex issues Maintain inventory of IT assets, equipment, and licenses used at the venue Set up and test IT/AV systems ahead of events and daily operations Document recurring issues and maintain helpdesk logs and knowledge base Provide basic training and guidance to staff on IT systems and tools<br><br>Required Skills<br><br>Strong troubleshooting skills across hardware, software, and network systems Familiarity with ticketing systems and IT support workflows Basic knowledge of AV equipment and event technology setups Fluency in Arabic and English preferred<br><br>Required Qualifications<br><br>Diploma or bachelor's degree in Information Technology, Computer Science, or related field Valid work authorization to work in Saudi Arabia<br><br>Experience Requirement<br><br>At least 2 years of experience in IT helpdesk, technical support, or venue/event IT coordination Experience supporting live events, venues, or fast-paced operational environments is highly preferred<br><br>Location / Work Mode<br><br>Riyadh, Saudi Arabia — On-site

IT Support & Venue Technology Specialist Location: Jeddah, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: ASAP – February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous.<br>Important Requirements Must be available for the full contract from ASAP to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.

We are seeking an experienced IT Service Support Unit Manager to lead the IT support unit and ensure professional, efficient, and reliable technical support services across the Group. The role will be responsible for managing IT service support operations, maintaining IT assets, leading support teams inside and outside the Kingdom, and ensuring high levels of customer satisfaction in line with approved policies, service standards, and digital transformation objectives.<br>Key Responsibilities:Manage and maintain IT assets across the Group. Implement and monitor compliance with policies and procedures related to IT service support. Lead the technical support team inside and outside the Kingdom and ensure team members are trained to deliver professional support services. Oversee Level 1 technical support for all IT services and manage escalation of complex incidents to higher support levels or relevant parties. Prepare regular performance reports and operational KPI dashboards for management. Implement and monitor IT support KPIs in line with approved standards. Maintain high levels of internal and external customer satisfaction across all supported locations. Oversee IT asset handover, return, tracking, and documentation processes. Continuously improve automation of operational tasks to increase efficiency. Design, maintain, and improve workflows, rules, and operating procedures for IT service support. Supervise the implementation of incident management, change management, service improvement, enhancement processes, and knowledge base practices. Monitor service-level agreements — SLAs — with vendors and external support providers to ensure compliance with agreed standards. Perform any other duties within the scope of the role as assigned by direct management.<br>Requirements:Bachelor’s degree in Information Technology, Information Systems, Computer Engineering, or a related field. Minimum of 5 years of experience in technical support, IT service support, or IT service management. Leadership experience managing technical support teams inside and outside the Kingdom. Experience operating service desk functions in a 24/7 support model. Experience managing IT assets and automating operational support processes. Strong understanding of IT service management best practices, including incident management, change management, SLAs, and knowledge management. Strong reporting, communication, stakeholder management, and problem-solving skills. Ability to manage support operations across multiple locations and maintain service quality under pressure.

Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom.<br>Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment.<br>Key Responsibilities<br>IT Infrastructure & Operations Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. Manage Microsoft Office license deployment and renewal across all company employees. Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems.<br>ERP & Systems Integration Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. Manage post-go-live support, enhancements, and user adoption initiatives. Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. Drive automation and optimization of business processes through IT systems.<br>Strategic & Operational Management Participate in and lead the definition and implementation of IT strategy, with the guidance and support of the IT Department Director, ensuring alignment with Sapphire’s operational and business objectives. Work closely with the Facility Manager to ensure all IT infrastructure requirements are met for office and factory environments. Collaborate with the production team to identify, procure, and maintain IT and network systems related to production lines and automation technologies.<br>Governance, Security & Compliance Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. Deploy and maintain IT security controls in alignment with the applicable Essential Cybersecurity Controls (ECC) to protect company assets and data. Monitor IT performance through KPIs, issue reports, and drive continuous improvements.<br>Vendor & Budget Management Identify, engage, and manage IT vendors, service providers, and system integrators. Participate in defining IT requirements, manage and maintain IT assets, and contribute to the development and management of annual IT budgets covering hardware, software, services, and licensing. Manage all third-party IT contracts and ensure service delivery per SLAs.<br>Training & Support Deliver or coordinate user training on systems and platforms to ensure proper usage and productivity. Serve as the escalation point for critical IT issues and ensure resolution within defined timelines.<br>Web & Digital Platforms Oversee the design, development, and maintenance of the company’s website. Ensure alignment of digital tools with branding, stakeholder engagement, and information management strategies.<br>Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. Proven experience deploying ERP systems and integrating cross-functional business processes. Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.<br>Core Competencies Strong project management and problem-solving abilities. Excellent communication, interpersonal, and stakeholder engagement skills. Hands-on expertise in ERP implementation, IT infrastructure, and digital transformation initiatives. Ability to manage cross-functional teams and drive alignment between technical and business functions. High attention to detail and commitment to operational excellence.

Company Description:<br>SICE is a Spanish international company specialized in smart systems and technologies, with extensive experience in transportation, control and communication systems, and infrastructure projects. The company has been operating in Saudi Arabia for several years and has delivered specialized intelligent transportation projects. One of SICE's key projects in Riyadh is the electric bus transportation system at King Saud bin Abdulaziz University for Health Sciences (KSAU-HS). SICE has been responsible for the transportation, control and communication systems, as well as the electric buses, stations, and control center. The company's scope also includes the operation and maintenance of the project's systems to ensure efficient and reliable transportation services across the university campus.<br>Role Description:<br> Manage and supervise the IT & Communications Team and oversee their daily activities and performance. Manage the operation and maintenance of PMS IT & Communications systems, including stations, traffic intersections, Control Centre, communication networks, and on-board systems. Ensure stable, secure, and efficient operation of the IT and communications infrastructure across the project. Plan, schedule, and monitor work orders and maintenance activities, ensuring tasks are completed on time and according to required standards. Develop and implement the Planned Preventive Maintenance (PPM) program to minimize system failures and downtime. Operate and maintain IT and network equipment, including routers, switches, firewalls, servers, antivirus systems, wireless equipment, cameras, and antennas. Monitor the PMS network infrastructure and ensure continuous availability and proper system performance. Establish and implement IT security strategies to protect the project's IT and communications infrastructure. Troubleshoot technical problems, identify root causes, and implement appropriate corrective actions. Prepare and monitor daily, weekly, and monthly reports and regularly update the Project Manager on work progress, workload, and technical issues. Manage materials, spare parts, equipment, and procurement requirements necessary for maintenance and operational activities. Evaluate existing systems and equipment, identify deficiencies, and recommend improvements, upgrades, or replacements. Ensure compliance with technical standards, company procedures, safety requirements, and fire safety regulations. Manage and develop the IT & Communications team, including technical and safety training, staff scheduling, leave planning, and ensuring adequate trained personnel are available. Manage service and maintenance requests through MAXIMO, maintain accurate technical documentation, and ensure proper follow-up and closure of assigned tasks.<br>Qualifications<br> Bachelor’s degree in Network Engineering, Telecommunications Engineering, or Information Technology Engineering, or a closely related field.<br>Other Mandatory Requirements:<br>Saudi National. Valid membership with the Saudi Council of Engineers (SCE), with a professional classification as “Engineer.”Excellent command of English, both written and spoken

Job Purpose<br><br>The Senior Manager - Motorsport Technology Business Partner serves as the strategic IT lead for Qiddiya's Motorsport portfolio, acting as the primary liaison between business leadership and technology teams. The role is responsible for driving technology demand management, portfolio governance, roadmap development, and operational readiness across Motorsport assets, ensuring technology investments align with business objectives, asset strategies, and operational requirements.<br><br>Key Responsibilities<br><br>Business Strategy & Relationship Management Act as the primary IT relationship owner for Motorsport business leadership Translate business strategy into technology roadmaps Build trusted relationships with asset executives, operators, consultants, and delivery partners Ensure technology decisions support business outcomes and operational objectives Facilitate strategic planning sessions and executive alignment. Demand Management & Portfolio Governance Own the Motorsport demand intake process Evaluate, prioritize, and govern business requests Lead capability mapping and solution assessment activities. Technology Strategy & Roadmap Develop multi-year Motorsport technology roadmaps Ensure alignment with enterprise architecture and cybersecurity requirements Identify opportunities for platform reuse, standardization, and innovation Drive emerging technology adoption in: Smart venues Race operations Fan engagement Digital ticketing Sports analytics IoT and operational technology systems Motorsport assets are identified as high-capex, high-integration environments requiring strategic roadmap ownership. Asset IT Readiness & Operational Readiness Lead IT readiness assessments for new Motorsport assets Define technology mobilization plans Coordinate technology requirements with operators and business users Ensure technology readiness before asset opening and major events Track dependencies across supporting facilities and core assets. <br><br>Motorsport-Specific Scope and Keywords<br><br>The role should oversee technology demand and readiness for Motorsport-related assets such as:<br><br>Motorsport Park Speed Park Race Tracks Visitor & Fan Experience Systems Ticketing Platforms Broadcast & Media Infrastructure Venue Operations Systems Security Command Centers Smart Venue & IoT Platforms Parking and Mobility Systems Operational Technology (OT) integrations<br><br>The Motorsport domain is specifically characterized as a high-integration environment with significant stakeholder engagement and roadmap ownership requirements For Qiddiya's Motorsport portfolio, this role is best positioned as the single strategic owner for Motorsport technology demand, roadmap, readiness, and executive engagement, while delivery execution remains with PMO, Architecture, Cybersecurity, Data, Infrastructure, and project delivery teams.<br><br>Requirements<br><br>Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology Management, or a related field; Master's degree (MBA or equivalent) preferred.<br><br>Experience: 10+ years of progressive experience in Information Technology, Digital Transformation, Technology Strategy, or Business Relationship Management, including at least 5 years in a leadership role managing technology portfolios, strategic roadmaps, and executive stakeholder engagement within complex, large-scale environments.

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).

About the Role ACWA Power is seeking an experienced IT & OT Audit Manager to lead and execute highly technical IT, OT, and cybersecurity audits across the group. This role will play a critical part in evaluating and strengthening governance, risk management, and control frameworks across industrial control systems, operational technology environments, and enterprise IT systems. You will work closely with senior stakeholders, audit committee members, and cross-functional teams to deliver complex audits in a rapidly evolving technology landscape, particularly within energy, utilities, and critical infrastructure environments. Key Responsibilities Plan and execute IT and OT internal audits, cybersecurity reviews, and advisory engagements from initiation through reporting. Perform audits across ICS, SCADA, OT networks, and IT/OT converged environments. Develop detailed Audit Programs and Risk & Control Matrices (RCMs) aligned with group-wide risks. Identify high-risk areas, control gaps, root causes, and business impacts within IT/OT environments. Apply data analytics, IS audit techniques, and sampling methodologies during audit execution. Prepare high-quality audit reports, including professional conclusions and practical improvement recommendations. Track and validate management corrective actions through follow-up audits. Contribute to periodic reporting to Senior Management and Audit Committee. Provide insights on emerging technology risks, cybersecurity threats, and OT security trends. Support integrated audits and collaborate with business and group audit teams. Required Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.7–10 years of experience in IT Internal Audit, with at least 3+ years in OT / ICS environments. Hands-on experience conducting cybersecurity assessments for IT/OT environments. Strong knowledge of ICS, SCADA, OT network architecture, and IT/OT convergence. In-depth understanding of OT/ICS standards such as IEC 62443, NIST 800-82. Knowledge of regulatory frameworks such as NCA (ECC, OTCC, CCC), NESA, ISR. Familiarity with OEM systems (e.g., Honeywell, Yokogawa, Siemens) is a strong advantage. Solid understanding of COBIT, ITIL, ISO 27001, NIST, ITAF. Preferred Certifications CISA (mandatory or highly preferred) OT / ICS-related certifications (e.g., GICSP, IEC 62443) CISSP, CISM, GIAC certifications Networking or Cloud certifications are a plus Why Join ACWA Power? Work on large-scale, mission-critical energy and infrastructure projects Exposure to advanced OT environments and emerging technologies High visibility role with senior leadership and audit committee Strong career growth and learning opportunities