وظائف مهندس انظمة مدمجة - المدينة المنورة السعودية

<p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Administrative &amp; Office Support</strong><br>Provide day-to-day administrative assistance to supervisors and internal teams.<br>Complete routine clerical and office-support assignments.<br>Process forms, documents, requests, and internal correspondence.<br>Maintain administrative trackers, logs, lists, and task records.<br>Prepare basic reports, summaries, and business documents.<br>Monitor outstanding administrative tasks and deadlines.<br>Retrieve information and documentation for authorized team members.<br>Coordinate routine administrative activities.<br>Follow up on pending requests when necessary.<br>Assist with special administrative projects as assigned.</li><li><strong>Data Entry &amp; Records Management</strong><br>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.<br>Create new records and update existing information.<br>Transfer information from forms, emails, documents, and other authorized sources.<br>Review entered information for accuracy and completeness.<br>Identify missing, duplicate, outdated, or inconsistent records.<br>Correct routine errors according to established procedures.<br>Maintain accurate and organized business records.<br>Assist with database cleanup and record-maintenance activities.</li><li><strong>Email &amp; Correspondence</strong><br>Monitor assigned administrative inboxes and communication channels.<br>Review incoming correspondence and identify required actions.<br>Respond to routine administrative inquiries when authorized.<br>Forward requests to the appropriate department or employee.<br>Draft basic professional correspondence.<br>Proofread outgoing communications for accuracy and professionalism.<br>Maintain organized email folders and communication records.<br>Follow up on outstanding correspondence when assigned.</li><li><strong>Document Preparation &amp; Processing</strong><br>Prepare, format, edit, and organize routine business documents.<br>Assist with letters, forms, reports, memos, and administrative materials.<br>Review documents for accuracy and completeness.<br>Proofread documents for spelling, grammar, and formatting.<br>Update existing templates and documents as instructed.<br>Upload and store completed documents appropriately.<br>Maintain proper document versions.<br>Assist with document indexing and archiving.</li><li><strong>Spreadsheet &amp; Database Support</strong><br>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.<br>Update administrative trackers and data lists.<br>Sort, filter, categorize, and organize information.<br>Review spreadsheets for errors or missing information.<br>Maintain consistent formatting.<br>Prepare simple data summaries when requested.<br>Support routine record verification and database maintenance.</li><li><strong>Digital File Management</strong><br>Maintain organized electronic filing systems.<br>Upload, rename, categorize, and archive digital documents.<br>Follow established file-naming conventions.<br>Store files in designated folders and systems.<br>Maintain organized shared drives and cloud-based workspaces.<br>Retrieve documents for authorized employees.<br>Identify duplicate, outdated, or incorrectly filed records.<br>Assist with digital file cleanup and archiving.</li><li><strong>Calendar &amp; Scheduling Support</strong><br>Assist with scheduling meetings, appointments, and virtual calls.<br>Review calendar availability before scheduling.<br>Enter appointment and meeting information accurately.<br>Send meeting invitations and reminders when required.<br>Update calendars when scheduling changes occur.<br>Assist with identifying scheduling conflicts.<br>Maintain accurate scheduling information.</li><li><strong>Internal Communication &amp; Coordination</strong><br>Communicate professionally with supervisors and colleagues.<br>Route administrative requests to appropriate team members.<br>Follow up on outstanding internal requests.<br>Provide accurate information to authorized employees.<br>Maintain clear records of completed and pending tasks.<br>Provide progress updates when requested.<br>Escalate urgent or sensitive matters appropriately.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li><li>Experience or familiarity with the following is advantageous: Microsoft Word, Excel, and Outlook Google Docs, Sheets, Drive, Gmail, and Calendar CRM or database systems Digital document-management platforms Cloud-based business applications Virtual meeting platforms Task-management applications</li></ul>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3> <p style="margin:0 0 12px; ************;">تبحث <strong style="font-weight:700;">شركة فندق مطار المدينة ميلي نيوم</strong> عن <strong style="font-weight:700;">موظف استقبال فندق</strong> للانضمام إلى فريقها في <strong style="font-weight:700;">المدينة المنورة</strong>. يضطلع شاغل هذا الدور بمسؤولية الإشراف على خدمات الضيوف في مكتب الاستقبال، وتنسيقها وتقديمها بكفاءة عالية. يشمل ذلك إدارة عمليات الحجز وتسجيل الدخول والخروج لضمان تجربة إقامة سلسة ومريحة للنزلاء.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">الحفاظ على سجلات الحجوزات وتحديثها بانتظام، وتوفير جميع السجلات الورقية الضرورية.</li> <li style="margin:0 0 6px;">العمل على تعزيز مستوى خدمة العملاء وضمان رضاهم، ومتابعة جميع المنازعات والشكاوى وحلها بفعالية.</li> <li style="margin:0 0 6px;">ضمان تنفيذ سياسات وإجراءات الفندق بدقة واحترافية.</li> <li style="margin:0 0 6px;">بناء علاقات تجارية قوية ومستدامة مع الأطراف الخارجية مثل وكالات السفر وشركات الحجوزات.</li> <li style="margin:0 0 6px;">مراجعة أسعار الفندق بانتظام وتنظيم الفواتير بدقة وفقاً لذلك.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة عملية تتراوح من <strong style="font-weight:700;">0 إلى 1 سنة</strong> في مجال ذي صلة، ويفضل أن تكون في قطاع الفنادق أو خدمة العملاء.</li> <li style="margin:0 0 6px;">القدرة على التعامل مع أنظمة الحجز وإدارة السجلات.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهارات والكفاءات</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">مهارات ممتازة في خدمة العملاء والتواصل الفعال.</li> <li style="margin:0 0 6px;">القدرة على حل المشكلات والتعامل مع الشكاوى بمهنية.</li> <li style="margin:0 0 6px;">الدقة والاهتمام بالتفاصيل في إدارة الحجوزات والفواتير.</li> <li style="margin:0 0 6px;">الالتزام بسياسات وإجراءات العمل.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تفاصيل الوظيفة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">نوع الوظيفة: <strong style="font-weight:700;">دوام كامل</strong></li> <li style="margin:0 0 6px;">الموقع: <strong style="font-weight:700;">المدينة المنورة</strong></li> <li style="margin:0 0 6px;">الراتب الشهري: <strong style="font-weight:700;">4000 - 5200 ريال سعودي</strong></li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">عن شركة فندق مطار المدينة ميلي نيوم</h3> <p style="margin:0 0 12px; ************;">تلتزم <strong style="font-weight:700;">شركة فندق مطار المدينة ميلي نيوم</strong> بتقديم خدمات ضيافة عالية الجودة لضيوفها. تسعى الشركة إلى توفير بيئة عمل احترافية تدعم النمو والتطور المهني لأعضائها، مع التركيز على رضا العملاء والتميز في الخدمة.</p></div>

<p>We're hiring for our client in Yanbu, Saudi Arabia. Position: General Manager- Contracting Reports to: CEO Direct Reports: HR Manager, Marketing Manager, QHSE Manager, MIS Manager Department: Senior Management Location: Yanbu, Saudi Arabia . JOB PURPOSE: - Achieve the goals and objectives of the BU by overseeing the teams and daily operations within the company. - Responsible for business development, bid preparation, implementation, customer relationship management, developing growth plans, creating and maintaining budgets, building and developing the BU teams competencies and reporting on BU performance towards the achievement of revenue, time, cost and quality objectives and goals. Description Performance Indicators . Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. . KEY ACCOUNTABILITIES: Description 1. Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. 2. Assign targets/ objectives/ goals to the project teams, facilitate their achievement and oversee daily operations. 3. Monitor and analyze internal operations functions and identify areas for improvement, monitor external environment for opportunities, make recommendations to CEO and action accordingly. 4. Monitor the progress of all projects, implement solutions to barriers to achievement and keep the CEO informed of any critical issues 5. Ensure that suitable project management systems are in place to achieve the scheduled milestones, budget and quality targets. 6. Prepare and submit monthly and quarterly progress reports against set goals and objectives. 7. Maintain budgets towards the achievement of a positive P&amp;L 8. Review and revise organizational policies and procedures to ensure compliance, efficiency and effectiveness. 9. Perform other tasks and duties as required by the CEO . QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: - Relevant undergraduate degree; MBA/ DBA is preferred. - PMP certification is preferred. - Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role - Exceptional project management skills - Exceptional oral and written communication skills - Leadership Skills - Analytical Skills - Problem Solving Skills - Facilitation Skills -Time Management Skills - Negotiation Skills - Mediation Skills . PERSON SPECIFICATIONS - Demonstrated grasp of financial and strategic planning - Able to adapt to changes to the internal and/ or external environment - Demonstrated grasp of performance management - Able to operate tactically and strategically - Committed and self-driven</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant undergraduate degree; MBA/ DBA is preferred.</li><li>PMP certification is preferred.</li><li>Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role</li><li>Exceptional project management skills</li><li>Exceptional oral and written communication skills</li><li>Leadership Skills</li><li>Analytical Skills</li><li>Problem Solving Skills</li><li>Facilitation Skills</li><li>Time Management Skills</li><li>Negotiation Skills</li><li>Mediation Skills</li><li>Demonstrated grasp of financial and strategic planning</li><li>Able to adapt to changes to the internal and/ or external environment</li><li>Demonstrated grasp of performance management</li><li>Able to operate tactically and strategically</li><li>Committed and self-driven</li></ul>

<p>PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.</p><p>Key Responsibilities</p><ul><li>Manage daily administrative operations and ensure tasks are completed efficiently.</li><li>Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.</li><li>Respond to emails, phone calls, and internal communications in a professional and timely manner.</li><li>Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.</li><li>Maintain digital filing systems and ensure confidential information is securely organized.</li><li>Monitor office workflows and recommend process improvements to increase efficiency.</li><li>Assist with data entry, record management, and database updates with a high level of accuracy.</li><li>Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.</li><li>Support project managers and leadership with administrative tasks and deadline tracking.</li><li>Handle travel arrangements, expense reports, and vendor coordination when applicable.</li><li>Assist with onboarding documentation and administrative support for new team members.</li><li>Maintain inventory records for office equipment and software subscriptions where applicable.</li><li>Conduct online research and compile information to support business initiatives.</li><li>Collaborate with team members to ensure smooth communication and workflow across departments.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.</li><li>Minimum of 2 years of administrative, office support, executive assistant, or related experience.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving skills with a proactive mindset.</li><li>Ability to work independently with minimal supervision.</li><li>High level of professionalism and discretion when handling confidential information.</li><li>Reliable internet connection and a dedicated remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working in a fully remote environment.</li><li>Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.</li><li>Experience supporting executives or leadership teams.</li><li>Basic knowledge of bookkeeping or financial administration.</li><li>Experience in digital media, marketing, or creative industries is an advantage.</li></ul><p>Technical Skills</p><p>Candidates should have experience with:</p><ul><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>Zoom, Microsoft Teams, or Google Meet</li><li>Slack or similar communication platforms</li><li>Cloud-based file management systems</li><li>Project management software</li><li>Basic spreadsheet reporting and data management</li></ul><p>Key Competencies</p><ul><li>Organization and planning</li><li>Communication and interpersonal skills</li><li>Time management</li><li>Adaptability</li><li>Initiative</li><li>Critical thinking</li><li>Accuracy and attention to detail</li><li>Team collaboration</li><li>Customer service orientation</li><li>Professional integrity</li></ul>

<h3 >About the Opportunity</h3> <p >Rotana Hotels is seeking a <strong >Director of Business Development</strong> to join its team in Medina, Al Madinah, Saudi Arabia. This is a full-time position for a commercially astute leader who will drive the property's commercial growth agenda within a dynamic market.</p> <h3 >Role Overview</h3> <p >The Director of Business Development will lead the property’s sales team and be responsible for its commercial performance. This high-ownership role requires a leader capable of setting strategic direction, building a robust business pipeline, and maintaining rigorous performance standards across the team. The successful candidate will be a passionate commercial leader focused on delivering high levels of customer service and implementing all business requirements for the organization.</p> <h3 >Core Responsibilities</h3> <ul > <li >Develop a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including operator functions, booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season), and contracting methods (allotments, series groups, ad-hoc).</li> <li >Leverage an established network with Umrah/Hajj operators, DMCs, and travel agents, maintaining existing relationships with top Saudi, Gulf, South Asian, and international Umrah wholesalers and tour operators.</li> <li >Secure and manage business with government and institutional accounts, including Saudi ministries, quasi-government entities, and religious authorities (*, Ministry of Hajj and Umrah-linked business).</li> <li >Manage high-volume, high-ADR group contracts profitably.</li> <li >Apply commercial and revenue acumen to business-mix decisions (group vs. FIT, series vs. ad-hoc), collaborating closely with revenue management to impact RevPAR and profitability.</li> <li >Lead and build the sales team, setting clear goals and targets, holding individuals accountable, and rigorously evaluating performance.</li> <li >Allocate resources smartly, identifying genuine needs and deploying them accordingly (*, representation or focused effort in key feeder/source markets).</li> <li >Plan commercial strategy around the peak/trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> <li >Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations, understanding their impact on allotments, group registration, and compliance.</li> <li >Exercise financial and credit-risk awareness with agents, making sound judgments on credit terms, deposit structures, and payment risk to protect cash flow.</li> <li >Develop a local corporate and diversification pipeline beyond religious tourism to balance seasonality and reduce dependence on pilgrim volume.</li> <li >Utilize data and CRM systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li >Demonstrate a strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging booking platforms.</li> <li >Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li >Effectively use all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >10 years of experience</strong> in a commercial leadership role.</li> <li >Proven command of sales strategy.</li> <li >Deep-rooted relationships within the religious tourism sector and relevant institutional accounts.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong leadership and team-building capabilities.</li> <li >Commercial and revenue acumen.</li> <li >Adaptability to market seasonality and demand volatility.</li> <li >Financial and credit-risk awareness.</li> <li >Data and CRM discipline.</li> <li >Strong command of channel distribution.</li> <li >Benchmarking and market awareness.</li> <li >Fluency within brand governance and commercial doctrine.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess a proven command of sales strategy, deep-rooted relationships within the industry, and fluency in brand governance and commercial doctrine. This role offers an opportunity to shape the commercial destiny of a significant property in the region.</p>

<p>Supervise and monitor the implementation of maintenance procedures and systems as well as the completion of task performed. Activities include but are not limited to the development and upkeep of the preventative maintenance programs, coordination of maintenance scheduling to reduce downtime while maintaining safe work practices, conducting corrective maintenance analysis, supervision of projects implementation, and provide a positive and innovative work environment.</p><p><strong>Accountabilities</strong></p><ul><li>Supervise the work of personnel engaged in a day-to-day maintenance of pharmacies &amp; clinics, may provide custodial and event support.</li><li>Perform with maintenance employees along with other technical personnel to develop proactive and effective team working together to attain set objectives of the organization.</li><li>Establish schedules and plan for providing maintenance services in pharmacies &amp; clinics by identifying resources, required materials, categories of work, priorities and store's locations needs for proper allocation and delegation of resources.</li><li>Provides technical supervision, custodial &amp; event support during work implementation and execution to assure the quality work standard of completion.</li><li>Participate in development of goals and objectives as well as policies and procedures; provides necessary recommendations for changes and improvements to existing standards, policies, and procedures.</li><li>Monitor work activities to ensure execution and compliance with established policies and procedures.</li><li>Supervise implementation of corrective &amp; preventive maintenance programs, and safety programs according to Service Level Agreement or SLA, and approved schedule respectively.</li><li>Ensures the work will be executed base in Standard Operating Procedure and HQSE (Health, Safety, and Quality &amp; Environment) policies with complete reports as reference.</li><li>Participate in the preparation and administration of the maintenance operation budget.</li><li>Submit budget recommendations for allocation and phasing and monitor expenditures according to budget plan.</li><li>Manages and ensures petty cash funds are physically secured, attended, and utilized through the approve process and procedures.</li><li>Execute proper liquidation and reimbursement of maintenance expenses in regular basis and always maintain availability.</li><li>Monitor and control supplies and stock of warehouse through coordination of assigned Storekeeper.</li><li>Assure the accuracy &amp; availability of stock items base in the day-to-day requirements of team through issuing, requesting and ordering of required items.</li><li>Coordinate and supervise implementation of construction projects, remodeling, refurbishment, and other special projects align to Pharmacy's requirements and allocated budget.</li><li>Ensures the compliance of receiving completed projects including new constructed pharmacies base in standard quality of work and approved specification.</li><li>Participate in regular operation and performance review meeting.</li><li>Conduct a weekly Toolbox Talk meeting with all the staff to review and possibly suggest changes or inputs to enhance the existing procedures and policies related to maintenance, quality, safety and environment thru reports and actual experiences from team to improve performances.</li><li>Conduct a regular maintenance inspection of pharmacies to check all building system operation and function that required maintenance, as well as the safety requirements of stores in line to standard requirements from Ministry of Civil Defense.</li><li>Participate in hiring qualify and high caliber candidate for any vacant position within the organization.</li><li>Provides orientation for new member of organization related processes, policies, and procedures of department.</li><li>Provides leadership, motivation and coaching for individual member of the team or staff to lead them in the correct path and execution of work in line to the existing processes, procedures and policies of maintenance, health, quality, safety and environment, as well as the company guidelines.</li><li>Take part in a regular meeting with service providers to discuss issues and enhancement of services provided to maintain mutual understanding and constant communication.</li><li>Assist the Maintenance Manager in preparation of reference for terms of contract to be agreed with second party that will cover all scope of work required in line to maintenance and construction services.</li><li>Participate in preparation of reviewing organizational structure through workload analysis and resources distribution in providing quality and safety maintenance services in pharmacies across the region.</li><li>Execute strict compliance of Safety, Health &amp; Environment policies within the organization to have a safe and healthful workplace for each member of the maintenance team.</li><li>Participate and ensures implementation for reporting, response &amp; corrective actions of unsafe &amp; unhealthful workplace conditions, hazards during task's execution, and safety incidents.</li><li>Ensures each member of staff should take necessary technical &amp; safety trainings as recommended &amp; scheduled.</li><li>Contribute in identifying required trainings or courses for staff to maximize the productivity and efficiency of work &amp; quality services provided in pharmacies.</li><li>Engage in lifelong learning with respect to professional enhancement or development, safety &amp; skills training, in service and courses of study as recommended and scheduled.</li><li>Perform other duties as may be required or assigned by direct Manager. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirement</strong></p><ul><li>Education BSc Degree in Mechanical or Electrical Engineering.</li><li>Experience 3 Years of Experience in MEP Engineering field (mechanical, electrical and plumbing)</li><li>Computer Skills MS Office Suite &amp; Basic Auto CAD</li><li>Languages English Arabic</li></ul>

<p><strong>Job Overview</strong> We are seeking a highly organized, dependable, and detail-oriented Data Entry &amp; Virtual Assistant Administrator to provide remote administrative and data-management support to our growing team. This position combines data entry, virtual assistance, document management, scheduling, email administration, online research, and general administrative support . The ideal candidate is comfortable working independently, communicates professionally, manages multiple priorities effectively, and maintains a high level of accuracy when handling company information. As a remote team member, you will play an important role in keeping daily operations organized, ensuring records are accurate, assisting team members with administrative tasks, and helping the business operate efficiently.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Entry &amp; Records Management</strong></p><ul><li>Accurately enter, update, and maintain information in company databases, spreadsheets, CRM systems, and other digital platforms.</li><li>Transfer information from emails, forms, PDFs, invoices, documents, and other sources into designated systems.</li><li>Review entered information for accuracy, completeness, and consistency.</li><li>Identify and correct duplicate, incomplete, outdated, or inaccurate records.</li><li>Maintain organized electronic files and folders.</li><li>Create and update Excel and Google Sheets spreadsheets.</li><li>Perform routine data-cleaning and quality-control checks.</li><li>Prepare basic reports and summaries using company data.</li><li>Maintain customer, supplier, employee, product, inventory, or operational records as required.</li><li>Follow established procedures for storing, protecting, and managing confidential information.</li></ul><p><br></p><p><strong>Required Qualifications</strong></p><ul><li>High school diploma or equivalent; additional administrative or business education is an advantage.</li><li>Previous experience in data entry, virtual assistance, administration, office support, customer service, or a related role is preferred.</li><li>Strong computer and internet skills.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook .</li><li>Experience with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar.</li><li>Fast and accurate typing skills.</li><li>Excellent attention to detail.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Ability to work independently in a remote environment.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to prioritize multiple assignments and meet deadlines.</li><li>Professional approach to confidential and sensitive information.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Experience with any of the following would be beneficial: CRM and database-management systems.</li><li>Microsoft Excel formulas, filtering, sorting, and data validation.</li><li>Google Sheets.</li><li>Calendar and appointment management.</li><li>Email and inbox management.</li><li>Online research.</li><li>Document formatting and preparation.</li><li>Customer service or client communication.</li><li>Invoice and expense tracking.</li><li>Project or task-management platforms.</li><li>Cloud-based file storage and document-management systems.</li><li>Zoom, Microsoft Teams, Slack, or similar remote collaboration platforms.</li><li>Training may be provided for company-specific systems and procedures.</li></ul><p><strong>Ideal Candidate</strong></p><p>The ideal candidate is organized, accurate, trustworthy, proactive, and comfortable working independently . You should be able to receive an assignment, understand the requirements, ask appropriate questions when information is unclear, and complete the work accurately within the required timeframe. Because this is a remote position, successful candidates should also demonstrate excellent communication skills, reliability, responsiveness, and the ability to manage their working day without continuous supervision.</p><p><strong>Key Competencies</strong></p><ul><li><strong>Attention to Detail</strong>: You carefully review information and notice errors or inconsistencies.</li><li><strong>Organization</strong>: You can manage multiple documents, emails, appointments, and assignments while keeping information properly organized.</li><li><strong>Reliability</strong>: You complete assigned responsibilities consistently and meet agreed deadlines.</li><li><strong>Communication</strong>: You communicate clearly, professionally, and respectfully in written and verbal interactions.</li><li><strong>Confidentiality</strong>: You understand the importance of protecting company, customer, employee, and financial information.</li><li><strong>Initiative</strong>: You can identify routine administrative needs and take appropriate action without requiring constant supervision.</li><li><strong>Adaptability</strong>: You are comfortable learning new software, processes, and administrative procedures.</li><li><strong>Problem Solving</strong>: You can investigate minor issues, identify missing information, and determine when a matter should be escalated.</li></ul><p><strong>Typical Daily Tasks</strong></p><p>A typical workday may involve reviewing emails and administrative requests, entering information into company systems, updating spreadsheets, organizing electronic documents, managing appointments, preparing reports, conducting online research, following up on outstanding items, and assisting managers or other team members with administrative duties. Priorities may change throughout the day, so the ability to remain organized while handling multiple responsibilities is important.</p><p><strong>Remote Work Requirements</strong></p><ul><li>Candidates should have:</li><li>A reliable computer suitable for daily administrative work.</li><li>Stable and dependable internet access.</li><li>A professional and distraction-controlled workspace.</li><li>Ability to participate in video or telephone meetings when required.</li><li>Reliable access to email and company communication platforms during scheduled working hours.</li><li>Ability to maintain the confidentiality and security of company information while working remotely.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; additional administrative or business education is an advantage.</li><li>Previous experience in data entry, virtual assistance, administration, office support, customer service, or a related role is preferred.</li><li>Strong computer and internet skills.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook .</li><li>Experience with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar.</li><li>Fast and accurate typing skills.</li><li>Excellent attention to detail.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Ability to work independently in a remote environment.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to prioritize multiple assignments and meet deadlines.</li><li>Professional approach to confidential and sensitive information.</li><li>Experience with any of the following would be beneficial: CRM and database-management systems.</li><li>Microsoft Excel formulas, filtering, sorting, and data validation.</li><li>Google Sheets.</li><li>Calendar and appointment management.</li><li>Email and inbox management.</li><li>Online research.</li><li>Document formatting and preparation.</li><li>Customer service or client communication.</li><li>Invoice and expense tracking.</li><li>Project or task-management platforms.</li><li>Cloud-based file storage and document-management systems.</li><li>Zoom, Microsoft Teams, Slack, or similar remote collaboration platforms.</li><li>Training may be provided for company-specific systems and procedures.</li></ul><p>The ideal candidate is organized, accurate, trustworthy, proactive, and comfortable working independently . You should be able to receive an assignment, understand the requirements, ask appropriate questions when information is unclear, and complete the work accurately within the required timeframe. Because this is a remote position, successful candidates should also demonstrate excellent communication skills, reliability, responsiveness, and the ability to manage their working day without continuous supervision.</p><p><strong>Key Competencies</strong></p><ul><li><strong>Attention to Detail</strong>: You carefully review information and notice errors or inconsistencies.</li><li><strong>Organization</strong>: You can manage multiple documents, emails, appointments, and assignments while keeping information properly organized.</li><li><strong>Reliability</strong>: You complete assigned responsibilities consistently and meet agreed deadlines.</li><li><strong>Communication</strong>: You communicate clearly, professionally, and respectfully in written and verbal interactions.</li><li><strong>Confidentiality</strong>: You understand the importance of protecting company, customer, employee, and financial information.</li><li><strong>Initiative</strong>: You can identify routine administrative needs and take appropriate action without requiring constant supervision.</li><li><strong>Adaptability</strong>: You are comfortable learning new software, processes, and administrative procedures.</li><li><strong>Problem Solving</strong>: You can investigate minor issues, identify missing information, and determine when a matter should be escalated.</li></ul>

<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email &amp; Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records &amp; Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order &amp; Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Required Qualifications</p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul><p>Preferred Skills</p><p>Experience with the following is beneficial:</p><ul><li>CRM and customer-support software.</li><li>Live-chat platforms.</li><li>Email ticketing systems.</li><li>Microsoft Office.</li><li>Google Workspace.</li><li>Order-management systems.</li><li>E-commerce customer support.</li><li>Call center or contact center environments.</li><li>Basic technical troubleshooting.</li><li>Customer complaint resolution.</li><li>Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul><p>Training may be provided for company-specific products, systems, policies, and procedures.</p><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Re Cruit Lytics HR is seeking a <strong style="font-weight:700;">Customer Assistant Administration</strong> to join our team. This is a full-time, remote position based in Medina, Al Madinah, Saudi Arabia, designed for individuals who are proactive and detail-oriented.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The <strong style="font-weight:700;">Customer Assistant Administration</strong> will play a crucial role in supporting customer communications while also assisting with various administrative operations. This position requires an organized and responsive individual capable of thriving in a fast-paced remote work environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Handle customer inquiries through email and online communication tools.</li> <li style="margin:0 0 6px;">Maintain and update customer records, databases, and trackers accurately.</li> <li style="margin:0 0 6px;">Coordinate follow-ups, requests, and scheduling tasks.</li> <li style="margin:0 0 6px;">Organize digital files and ensure precise documentation.</li> <li style="margin:0 0 6px;">Monitor and track open tasks to ensure their timely completion.</li> <li style="margin:0 0 6px;">Perform data entry with a high level of accuracy.</li> <li style="margin:0 0 6px;">Prepare basic reports, summaries, and updates as required.</li> <li style="margin:0 0 6px;">Provide general administrative and operational support to the team.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess 0-1 years of experience in customer support or administrative roles, along with the following qualifications:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong written communication and customer service skills.</li> <li style="margin:0 0 6px;">Excellent organizational and time management abilities.</li> <li style="margin:0 0 6px;">Ability to multitask and manage priorities effectively.</li> <li style="margin:0 0 6px;">High attention to detail and accuracy.</li> <li style="margin:0 0 6px;">Self-motivated with the ability to work independently.</li> <li style="margin:0 0 6px;">Problem-solving mindset with a proactive approach.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Tools and Systems</h3> <p style="margin:0 0 12px; ************;">The role requires comfort and proficiency with various digital tools and online systems, including:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Google Workspace or Microsoft Office (Excel, Docs, Sheets).</li> <li style="margin:0 0 6px;">Email and customer support platforms.</li> <li style="margin:0 0 6px;">Task and project management tools.</li> <li style="margin:0 0 6px;">Remote collaboration tools, such as chat and video conferencing.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time remote position</strong>, offering flexibility while requiring consistent engagement and collaboration within a distributed team structure. The role is based in Medina, Al Madinah, Saudi Arabia.</p>

<h2>About Us</h2><p>We are a Saudi-based software company specializing in business software solutions including ERP, Hotel Management Systems, Travel Agency Management Systems, and hospitality integrations.</p><p>We are looking for a highly motivated <strong>Business Development Representative (BDR)</strong> to help us identify new business opportunities and generate qualified sales meetings for our sales team.</p><p>This is a <strong>remote, full-time position</strong>.</p><h2>Your Mission</h2><p>Your primary responsibility is <strong>not to close deals</strong>, but to build a consistent pipeline of qualified opportunities by identifying potential customers, reaching decision makers, and booking high-quality meetings for our sales team.</p><h2>Responsibilities</h2><ul><li><p>Research target companies and identify decision makers.</p></li><li><p>Build prospect lists for hotels, travel agencies, and medium-to-large businesses.</p></li><li><p>Reach prospects through LinkedIn, email, phone calls, and other outbound channels.</p></li><li><p>Qualify leads based on company criteria.</p></li><li><p>Book meetings and product demos for the sales team.</p></li><li><p>Maintain accurate records in the CRM.</p></li><li><p>Work closely with the marketing and sales teams.</p></li><li><p>Achieve monthly KPIs for qualified meetings and opportunities.</p></li></ul><h2>RequirementsKPIs</h2><ul><li><p>Qualified Sales Opportunities (SQLs)</p></li><li><p>Meetings booked</p></li><li><p>Meetings attended</p></li><li><p>Sales acceptance rate</p></li><li><p>CRM data quality</p></li></ul><h2>What We Offer</h2><ul><li><p>Competitive fixed salary.</p></li><li><p>Attractive performance bonuses.</p></li><li><p>Fully remote work.</p></li><li><p>Career growth opportunities.</p></li><li><p>Training and continuous development.</p></li></ul><h2>To Apply</h2><p>Please answer the following question in your application:</p><p><strong>How would you generate 20 qualified meetings with hotel decision makers in Saudi Arabia within one month?</strong></p><p>We are looking for practical thinking and a structured approach rather than perfect answers.</p><p><strong>Requirements</strong></p><h2></h2><ul><li><p>1+ year of experience as a BDR, SDR, Lead Generation Specialist, or Business Development Representative.</p></li><li><p>Experience selling B2B software or SaaS is highly preferred.</p></li><li><p>Excellent communication skills in Arabic.</p></li><li><p>Good English communication skills.</p></li><li><p>Strong research and prospecting skills.</p></li><li><p>Self-motivated and comfortable working remotely.</p></li></ul><h2>Preferred Skills</h2><ul><li><p>LinkedIn Sales Navigator</p></li><li><p>Apollo.io</p></li><li><p>HubSpot CRM or similar CRM</p></li><li><p>Cold Email Outreach</p></li><li><p>Cold Calling</p></li><li><p>Lead Qualification</p></li><li><p>Appointment Setting</p></li></ul><h2></h2><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Overview</strong> We are seeking a dedicated, customer-focused, and detail-oriented Remote Customer Service Specialist to join our growing remote team. In this role, you will serve as the first point of contact for our customers, providing exceptional support while ensuring every interaction reflects our commitment to outstanding service. As a Remote Customer Service Specialist, you will assist customers by answering questions, resolving issues, providing product and service information, and ensuring a positive customer experience across multiple communication channels. You will play a key role in building customer loyalty by delivering timely, accurate, and empathetic support. If you are an excellent communicator, enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering exceptional customer experiences, we encourage you to apply.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support &amp; Communication</strong> Respond promptly and professionally to customer inquiries via email, live chat, phone, and other communication channels. Provide accurate information regarding products, services, policies, pricing, and company procedures. Assist customers with account management, billing questions, order status, returns, exchanges, and general inquiries. Troubleshoot customer concerns and provide practical, solution-oriented assistance. Deliver friendly, empathetic, and personalized service to create positive customer experiences. Maintain professionalism and composure while handling a variety of customer situations.</li><li><strong>Issue Resolution &amp; Problem Solving</strong> Investigate customer concerns thoroughly to identify appropriate solutions. Resolve customer complaints efficiently while ensuring customer satisfaction. Escalate complex or technical issues to the appropriate internal departments when necessary. Follow up with customers to ensure concerns have been fully resolved. Proactively identify recurring customer issues and recommend process improvements. Exercise sound judgment to make customer-focused decisions within company guidelines.</li><li><strong>Customer Experience &amp; Relationship Management</strong> Build trust and long-lasting relationships through exceptional customer service. Deliver consistent support that strengthens customer loyalty and retention. Gather customer feedback and communicate valuable insights to internal teams. Educate customers on available products, services, features, and self-service resources. Represent the company's values and maintain a customer-first approach in every interaction. Contribute to achieving customer satisfaction, quality assurance, and response time goals.</li><li><strong>Documentation &amp; Administrative Support</strong> Accurately document customer interactions, resolutions, and follow-up activities within CRM systems. Maintain detailed and organized customer records. Update customer information while ensuring data accuracy and confidentiality. Assist in maintaining internal knowledge bases, FAQs, and customer support documentation. Adhere to company policies, operational procedures, and service standards. Support special projects and administrative tasks as assigned.</li><li><strong>Collaboration &amp; Team Support</strong> Work closely with cross-functional teams including Operations, Sales, Technical Support, and Product teams to resolve customer concerns. Participate in team meetings, training sessions, and ongoing professional development. Share best practices and contribute to continuous process improvements. Foster a positive, collaborative, and supportive remote team environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Experience</strong> 1-2 years of experience in customer service, customer support, call center, client services, hospitality, retail, or a related customer-facing role. Experience working in a remote environment is preferred but not required.</li><li><strong>Skills</strong> Excellent written and verbal communication skills. Strong interpersonal and active listening abilities. Exceptional problem-solving and critical-thinking skills. Ability to remain calm and professional in challenging situations. Strong organizational skills with excellent attention to detail. Ability to manage multiple tasks while maintaining accuracy. Self-motivated with the ability to work independently and meet deadlines. Strong time management and prioritization skills. Customer-first mindset with a passion for helping others. Ability to quickly learn new systems, products, and processes.</li><li><strong>Technical Requirements</strong> Proficiency with CRM platforms and customer support software (such as Zendesk, Salesforce, HubSpot, Freshdesk, or similar systems) is preferred. Comfortable using Microsoft Office, Google Workspace, and virtual communication tools. Reliable high-speed internet connection. Quiet, professional home workspace suitable for remote work.</li><li><strong>Education</strong> High school diploma or equivalent required. Associate's or Bachelor's degree is considered an asset but is not required. Additional customer service or communication certifications are a plus.</li><li><strong>Preferred Qualities</strong> We're looking for someone who is: Customer-focused and service-oriented. Positive, empathetic, and patient. Reliable, dependable, and accountable. Adaptable to changing priorities and business needs. A strong communicator and active listener. Detail-oriented with excellent follow-through. Collaborative while also capable of working independently. Committed to delivering exceptional customer experiences.</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Al Manakha Rotana is seeking a <strong style="font-weight:700;">Director of Business Development</strong> to lead the property’s sales team and drive its commercial growth agenda. This full-time position, based in Medina, requires a commercially astute leader who can set strategic direction, build a robust sales pipeline, and ensure rigorous performance standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Leadership and Commercial Growth</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead and manage the property’s sales team, setting clear goals and targets, ensuring individual accountability, and rigorously evaluating performance.</li> <li style="margin:0 0 6px;">Drive the commercial growth agenda by developing and implementing effective sales strategies.</li> <li style="margin:0 0 6px;">Identify where resources are genuinely needed and deploy them accordingly, including focused efforts in key feeder and source markets.</li> <li style="margin:0 0 6px;">Build a secondary base of local corporate and social-event business to balance seasonality and reduce dependence on pilgrim volume.</li> <li style="margin:0 0 6px;">Plan commercial strategy around the peak and trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Market Expertise and Relationship Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Demonstrate a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including booking cycles, seasonality peaks, and business contracting methods.</li> <li style="margin:0 0 6px;">Possess an established network with Umrah/Hajj operators, DMCs, and travel agents, including top Saudi, Gulf, South Asian, and international wholesalers.</li> <li style="margin:0 0 6px;">Secure and manage business with government and institutional accounts, such as Saudi ministries, quasi-government entities, and religious authorities.</li> <li style="margin:0 0 6px;">Manage high-volume, high-ADR group contracts profitably.</li> <li style="margin:0 0 6px;">Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations concerning allotments and group registration.</li> <li style="margin:0 0 6px;">Exercise sound judgment on financial and credit-risk awareness with agents, including credit terms, deposit structures, and payment risk.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Revenue Optimization and Operational Excellence</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Apply commercial and revenue acumen to understand how business-mix decisions impact RevPAR and profitability, working closely with revenue management.</li> <li style="margin:0 0 6px;">Utilize data and CRM/booking systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li style="margin:0 0 6px;">Demonstrate strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging platforms.</li> <li style="margin:0 0 6px;">Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li style="margin:0 0 6px;">Make full use of all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of experience in a commercial leadership role, preferably within the hospitality or religious tourism sector.</li> <li style="margin:0 0 6px;">Proven ability to lead sales teams and drive commercial growth.</li> <li style="margin:0 0 6px;">Demonstrated expertise in managing group and series business profitably.</li> <li style="margin:0 0 6px;">Strong understanding of revenue management principles and their application.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type and Location</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position located in Medina.</p>