وظائف اونلاين - جدة السعودية

We’re Hiring: Marketing Growth Specialist | Remote????! Are you someone who doesn’t just run campaigns, but looks at the big picture, digs into the data, experiments, and finds what actually drives growth?<br>We’re looking for a data-driven Growth Specialist to own growth across the full funnel from acquisition and activation to retention and revenue.<br>Responsibilities Plan, launch & optimize paid campaigns across Meta, Tik Tok, Google Ads, Snapchat & Apple Search Ads. Track and optimize CAC, CPI, CPA, ROAS, LTV, CTR, CVR & retention. Design and analyze A/B tests and growth experiments. Analyze user behavior and funnel performance to uncover growth opportunities. Build dashboards and turn data into actionable insights. Work closely with Product, Marketing, CRM & Creative teams. Explore new channels, audiences, partnerships, and growth opportunities. Own initiatives end-to-end: Hypothesis → Execution → Measurement → Optimization.<br><br>Requirements 3+ years of experience in Growth, Performance Marketing, Digital Marketing, or a similar role. Strong understanding of the Pirate Funnel and full customer lifecycle. Hands-on experience in paid acquisition & campaign optimization. Strong analytical and problem-solving skills. Experience with A/B testing, growth experiments, dashboards & performance data. Understanding of acquisition, activation, retention & monetization. Strong communication, ownership, and cross-functional collaboration skills. Comfortable with ambiguity, fast changes, experimentation, and startup life.<br><br>Tools Experience with GA4, Adjust, Apps Flyer, Amplitude, Mixpanel, or similar analytics/attribution tools. CRM experience with MoEngage or Clever Tap is a plus.

We are looking for an experienced Heavy Equipment & Mobile Crane Engineer with a minimum of 3 years of hands-on experience in troubleshooting, technical support, and maintenance of heavy and lifting equipment<br>Job Description:Troubleshoot mechanical, hydraulic, electrical, and electronic faults in heavy equipment and mobile cranes. Provide remote technical support to technicians and attend customer sites when required. Support mobile crane troubleshooting, inspection, maintenance, and repair activities. Review technical reports, handle warranty claims, and perform FSI. Manage service call logs and respond to customer technical requirements.<br><br>Requirements:Strong experience with mobile cranes and lifting equipment. Good knowledge of hydraulic, electrical, and mechanical systems. Good troubleshooting and problem-solving skills. Good communication and customer-handling skills.

<h3 >About the Arabic Team Lead Role</h3> <p >SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, is seeking an <strong >Arabic Team Lead</strong> for an hourly, remote contractor position. This role focuses on quality assurance for Arabic AI training projects and is open to candidates in Jeddah, Makkah, Saudi Arabia. The primary responsibility involves overseeing the quality, consistency, and performance of trainers and QAs across various Arabic AI content initiatives.</p> <h3 >Role Overview and Project Context</h3> <p >As an Arabic Team Lead, you will review AI-generated Arabic content and the work of trainers and Quality Assurance specialists, evaluating output against project guidelines and providing precise written feedback. This position ensures that all contributors adhere to expected quality standards, assessing work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and meaning preservation. Your leadership will contribute directly to improving premier AI models by ensuring Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Please note that while there is no immediate project for this role, qualified experts will be among the first contacted for relevant future opportunities within our network.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct spot-checks of Arabic items, identify quality issues, provide ongoing feedback, and escalate recurring or critical concerns.</li> <li >Communicate updates to trainers and QAs regarding new item guidelines, project changes, workflow adjustments, and quality expectations.</li> <li >Respond promptly to trainer and QA questions, particularly concerning Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context.</li> <li >Manage trainer and QA activation by contacting inactive contributors, encouraging participation, tracking follow-ups, and flagging availability issues.</li> <li >Create and maintain comprehensive Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.</li> <li >Schedule and conduct onboarding and training sessions for trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements.</li> <li >Ensure consistent application of Arabic language guidelines by all trainers and QAs, and confirm their understanding of project updates as projects evolve.</li> <li >Identify recurring quality gaps, propose workflow improvements, and assist in building scalable QA processes for Arabic-language projects.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant related field.</li> <li >Minimum of <strong >3 years of professional experience</strong> in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or similar language-review workflows.</li> <li >Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.</li> <li >Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a significant advantage.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variations.</li> <li >Demonstrated ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology.</li> <li >Comfortable working in fast-moving remote environments and proficient with tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.</li> <li >Highly detail-oriented and organized, with the capacity to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.</li> </ul> <h3 >Application Process</h3> <p >The selection process for this role involves an AI interview, followed by a domain-specific task, and concludes with an interview with a recruiter.</p>

Company Description Manifest Agency | وكالة مانيفست is a human-centered branding and digital communications agency focused on elevating local and regional visual culture. The agency specializes in localized content creation and creative thinking to help brands build meaningful, lasting relationships with their audiences. Manifest Agency works at the intersection of strategy, design, and digital engagement to deliver impactful brand experiences. Team members collaborate across disciplines to support clients in expressing their unique identities and connecting authentically with diverse communities.<br>Role Description The Marketing Manager is a full-time, remote role responsible for leading strategic marketing initiatives for Manifest Agency and its clients. This position leads the planning and execution of integrated marketing campaigns, including brand positioning, digital marketing activities, media buying plans, and content-driven initiatives. Day-to-day tasks include developing marketing strategies, managing campaign calendars, coordinating with creative and content teams, analyzing performance metrics, and optimizing campaigns based on data-driven insights. <br>The Marketing Manager also maintains client relationships, prepares reports and presentations, and ensures all marketing efforts align with brand guidelines and business objectives. Collaboration, proactive communication, and the ability to manage multiple projects in a remote environment are essential.<br>Qualifications Experience in marketing strategy, campaign planning, and brand management, with the ability to translate business goals into clear marketing plans. Strong digital marketing skills (e.g., social media management, email marketing, paid media, SEO/SEM) and familiarity with common marketing tools and platforms. Proficiency in content-focused marketing, including briefing and collaborating on localized content creation, storytelling, and audience engagement tactics. Ability to analyze marketing performance data, prepare reports, and use insights to optimize campaigns and inform decision-making. Excellent written and verbal communication skills in English and Arabic. Demonstrated ability to manage projects remotely, prioritize tasks, and work effectively with cross-functional teams and clients. Previous experience in an international or local agency environment is strongly preferred. Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

<h3 >Role Overview</h3> <p >CoorB is seeking a <strong >Firewall Engineer</strong> for a contract position based in Jiddah, Makkah, Saudi Arabia. This role is central to managing and securing the organization's network perimeter and requires candidates with 5-10 years of specialized experience in firewall engineering.</p> <h3 >Core Function and Impact</h3> <p >The Firewall Engineer will be responsible for the design, deployment, administration, and support of the organization’s enterprise firewall and perimeter security infrastructure. A key objective is to ensure secure, segmented, and policy-compliant traffic flow across data center, campus, remote-access, and hybrid environments. The role also involves active support for security operations, change management processes, incident response, and the continuous improvement of firewall controls.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage firewall rule bases, security policies, NAT configurations, application control, and URL filtering in line with approved security standards and change management processes.</li> <li >Configure, maintain, and troubleshoot site-to-site and remote-access VPN solutions to ensure secure connectivity for users, partners, and business systems.</li> <li >Monitor firewall performance, traffic flows, and security events to identify anomalies, policy violations, and potential threats.</li> <li >Perform traffic analysis, root-cause investigation, and troubleshooting for firewall, VPN, and perimeter security incidents.</li> <li >Support incident response activities by providing firewall logs, analysis, containment actions, and remediation recommendations.</li> <li >Harden firewall configurations and remediate vulnerabilities identified through security scans, audits, assessments, and internal reviews.</li> <li >Maintain firmware, patches, signatures, and configuration backups to ensure platform stability, security, and compliance.</li> </ul> <h3 >Operational Engagement and Documentation</h3> <ul > <li >Review firewall rule requests for accuracy, necessity, risk, and compliance before implementation.</li> <li >Maintain up-to-date technical documentation, network/security diagrams, standard operating procedures, and change records.</li> <li >Participate in planned maintenance windows, on-call support, disaster recovery activities, and security infrastructure projects as required.</li> <li >Collaborate with network, infrastructure, cloud, application, and security teams to support secure architecture and connectivity requirements.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for the Firewall Engineer position should possess <strong >5 to 10 years of experience</strong> in a dedicated firewall engineering, network security, or a closely related role. This experience should encompass the design, deployment, administration, and support of enterprise-level firewall and perimeter security solutions.</p> <h3 >Work Arrangement</h3> <p >This is a contract position located in Jiddah, Makkah, Saudi Arabia. The salary for this role will be discussed during the interview process.</p>

Responsibilities Support and develop RSA Archer applications. Configure workflows, applications, fields, dashboards, and reports. Support GRC, Risk, Compliance, and Control processes. Troubleshoot platform, integration, and application issues. Support changes, upgrades, testing, deployments, and releases. Perform incident troubleshooting and root-cause analysis. Coordinate with Security, Infrastructure, business users, and vendors. Maintain technical documentation and support knowledge-transfer activities.<br>Requirements BSc. degree in Computer Science, IT, Cybersecurity, Risk Management, or related field.3+ Yrs of hands-on RSA Archer experience. Strong experience in RSA Archer configuration/customization. Good understanding of GRC, Risk, Compliance, Controls, and Assessment workflows. Experience with integrations, reporting, troubleshooting, and platform support. Ability to support upgrades, configuration changes, testing, and deployments. Good understanding of ITIL-based Incident, Change, and Release processes. Strong communication and coordination skills. English & Arabic required. Ability to work onsite in Riyadh or offshore, depending on project requirements.

Responsibilities Develop, maintain, and support KNIME workflows. Perform ETL, data preparation, and data transformation activities. Integrate KNIME with enterprise data sources and services. Administer and troubleshoot KNIME environments. Support platform upgrades, testing, deployments, and performance optimization. Troubleshoot incidents and perform root-cause analysis. Coordinate with business users, technical teams, and vendors. Maintain technical documentation and support knowledge-transfer activities.<br>Requirements BSc. degree in Computer Science, Data Science, IT, or related field.3+ Yrs. of hands-on KNIME experience. Strong experience in KNIME workflow development and administration. Good knowledge of ETL, data preparation, data workflows, and data quality. Knowledge of programming and system/data integration. Experience with troubleshooting, testing, deployments, and platform upgrades. Good understanding of ITIL-based Incident, Change, and Release processes. Strong analytical, troubleshooting, and communication skills. English & Arabic required. Ability to work onsite in Riyadh or offshore, depending on project requirements.

Responsibilities Administer and support One Identity services. Support identity lifecycle, user provisioning, and access management. Troubleshoot synchronization, authentication, and identity-related issues. Support integrations, changes, upgrades, testing, and deployments. Perform incident troubleshooting and root-cause analysis. Coordinate with Security, Infrastructure, business users, and vendors. Maintain technical documentation and support knowledge-transfer activities.<br>Requirements BSc. degree in Computer Science, IT, Cybersecurity, or related field.3+ Yrs. of hands-on experience with One Identity. Experience with One Identity Manager and identity lifecycle processes. Good knowledge of Active Directory and enterprise authentication. Experience with user provisioning and access management. Ability to troubleshoot production issues and support upgrades/integrations. Good understanding of ITIL-based Incident, Change, and Release processes. Strong communication and coordination skills. English & Arabic required. Ability to work onsite in Riyadh or offshore, depending on project requirements.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ELD Specialist based in Saudi Arabia.<br><br>This is a fully remote opportunity for an ELD Specialist to support safe, compliant, and efficient transportation operations. You’ll serve as a key technical resource for drivers, dispatchers, and fleet teams, helping resolve ELD issues quickly and effectively. The role combines hands-on troubleshooting with regulatory knowledge across Electronic Logging Devices (ELDs) and Hours of Service (HOS). You’ll monitor ELD data, identify compliance exceptions, and support reporting requirements. You’ll also contribute to training, process improvements, and stronger fleet-wide compliance practices. This is a fast-paced, international environment where adaptability, communication, and operational ownership are highly valued.<br><br>Accountabilities<br><br>Provide first-line technical support for ELD hardware, software, connectivity, and related technology issues, guiding users through troubleshooting and resolution. Support drivers, dispatchers, and fleet managers with ELD-related questions and ensure issues are handled promptly, professionally, and accurately. Monitor ELD data for compliance, identify exceptions, and prepare reports required for safety audits and FMCSA requirements. Train drivers, dispatchers, and internal teams on ELD usage, Hours of Service requirements, electronic log maintenance, and compliance best practices. Communicate with ELD vendors and internal technology teams to document, escalate, and resolve recurring technical issues. Maintain current knowledge of federal and state ELD regulations and help ensure operational practices remain compliant with changing requirements. Contribute to continuous improvements in ELD processes, compliance monitoring, reporting, and support workflows. Promote safety, reliability, and regulatory compliance across transportation operations while adapting to new technologies and regulatory changes.<br><br>Requirements<br><br>At least 1 year of hands-on experience working with ELD systems or related technology within trucking, logistics, transportation, or a similar environment. Strong understanding of FMCSA ELD regulations and Hours of Service rules. Demonstrated troubleshooting ability, with the confidence to diagnose ELD issues and guide drivers or other end users through practical solutions. Excellent written and verbal communication skills, with a professional and customer-focused approach. Strong organizational and prioritization skills, with the ability to manage multiple support requests in a fast-paced environment. Familiarity with major ELD vendors, telematics platforms, and ELD-related technologies is preferred. Experience preparing ELD compliance, safety, or incident reports is an advantage. Previous experience training adult learners or supporting driver training programs is a plus. Bi- or multilingual communication skills are highly valued. Comfortable working independently in a fully remote environment while collaborating effectively with geographically distributed teams. Resourceful, adaptable, detail-oriented, and committed to finding practical solutions while maintaining high compliance standards.<br><br>Benefits<br><br>Competitive salary package. Paid time off (PTO). Fully remote work environment. Supportive, collaborative, and internationally diverse team. Ongoing training in ELD technology, compliance, and transportation operations. Opportunities for professional growth and career advancement. Opportunity to make a measurable impact on fleet safety, efficiency, and regulatory compliance.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for an IT Desktop Support Specialist to join our team (Saudi National ONLY)<br>In this role, you will provide first and second-level technical support to end users, ensuring smooth and secure IT operations across the organization.<br>Key Responsibilities:Support desktops, laptops, printers, and peripherals Install and maintain Windows/mac OS and business applications Troubleshoot hardware, software, and network issues Manage user accounts and access (Active Directory / Office 365) Handle onboarding and offboarding of user devices Resolve helpdesk tickets within SLAsPerform system updates, patches, and antivirus maintenance Support VPN and remote access Maintain IT asset records and documentation Coordinate with vendors for repairs and warranties<br>Requirements:Degree OR Diploma in IT, Computer Science, or related field2–8 Years of desktop or IT support experience Strong knowledge of Windows OS, Microsoft 365, and networking (TCP/IP, DNS, DHCP) Experience with ticketing systems Good hardware troubleshooting skills Basic understanding of cybersecurity Strong problem-solving and communication skills<br>Preferred:Active Directory administration Enterprise environment experience ITIL knowledge Exposure to Microsoft 365 / Azure<br>Type: Full-time<br>???? To apply:<br>https://docs.google.com/forms/d/e/1FAIpQLScZgh Nxp1BEYCU-tj QTAI-QRLRkieu1_Kq4Yvaqm ZXd1o Owvg/viewform

The ideal candidate will be responsible for driving growth and revenue through digital marketing by planning, executing, and optimizing campaigns across multiple channels. You will also analyze campaign performance and provide actionable insights to improve marketing results.<br>Responsibilities Plan and execute digital marketing campaigns across multiple channels Manage and optimize performance marketing campaigns and advertising investments Support lifecycle and CRM marketing activities, including email campaigns and automated workflows Analyze campaign data and provide performance reports and actionable insights to stakeholders Collaborate with Product, Design, Sales, Operations, and external agencies to support growth initiatives Conduct market and competitor research to identify new growth opportunities<br>Qualifications3+ years of experience in Growth Marketing, Performance Marketing, or a related field Strong analytical skills with advanced knowledge of Microsoft Excel Familiarity with CRM platforms, email marketing tools, advertising platforms, and analytics dashboards Basic knowledge of SQL/Python is a plus Strong written and verbal communication skills in both English and Arabic Bachelor’s degree or equivalent Comfortable working independently with strong ownership and problem-solving skills<br>Work Conditions Hybrid work model with high flexibility for remote work USD-paid salary

Who We Are:<br><br>Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.<br><br>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.<br><br>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.<br><br>Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.<br><br>Our Team Members:<br><br>We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.<br><br>Your Role<br><br>Alpaca is seeking a Head of Business Development, Middle East to lead our commercial and strategic expansion across the region — spanning the UAE, Saudi Arabia, and the broader GCC. You'll own the relationships, deals, and ecosystem presence that bring fintechs, exchanges, brokerages, banks, primes, regulators, and government institutions into Alpaca's orbit across the Middle East.<br><br>This is a rare opportunity to build Alpaca's regional presence largely from the ground up, at the firm that pioneered instant tokenized equities. You'll work cross-functionally with Sales, Marketing, Product, and executive leadership to grow Alpaca's footprint in one of the world's most active capital markets and digital asset hubs.<br><br>This role reports into the Director of Business Development and offers significant scope for ownership as Alpaca builds out its regional footprint.<br><br>Things You Get To Do<br><br>Strategic Relationship & Business Development<br><br>Build and maintain trusted relationships with fintechs, exchanges, brokerages, banks, primes, and ecosystem partners across the Middle East Serve as a key executive interface with prospective and existing clients in the region, identifying opportunities to deepen partnerships and expand adoption Navigate high-stakes engagements with regulators, government agencies, and public sector institutions to support Alpaca's regional expansion Nurture client relationships across the region — from initial opportunity scoping through ongoing strategic engagement and partnership growth Identify and pursue new commercial opportunities in collaboration with Sales, Marketing, Product, and the Director of Business Development Support account conversion by partnering with the sales team on lead nurturing and referral follow-up<br><br>Ecosystem Development & GTM Execution<br><br>Drive Alpaca's go-to-market execution across Middle East geographies and verticals through engagement with local fintech communities, regulators, founders, and institutional partners Collaborate closely with the Director of Business Development and Head of Sales to execute against revenue targets and regional expansion priorities Champion Alpaca's product value proposition by deeply understanding the platform and translating regional customer pain points into strategic solutions Analyze CRM data and business performance metrics to inform regional sales strategy and uncover growth opportunities<br><br>Industry Representation & Brand Advocacy<br><br>Represent Alpaca at high-profile regional industry conferences, regulatory roundtables, and ecosystem events Serve as a public-facing spokesperson for Alpaca in government meetings, webinars, client workshops, and strategic media engagements across the region Host and organize regional networking events and client briefings to showcase Alpaca's leadership and reinforce customer trust Prepare and deliver high-impact sales presentations and regular performance reports, translating data into actionable insights for leadership<br><br>Who You Are (Must-Haves)<br><br>8+ years of experience in business development, strategic partnerships, or institutional sales within financial services, fintech, capital markets, or digital assets, with substantial experience in the Middle East An existing network of relationships among fintechs, exchanges, brokerages, banks, primes, or regulators in the UAE, Saudi Arabia, or the broader GCCExperience engaging directly with regulators and government agencies, and familiarity with regional regulatory frameworks (e.g. DIFC, ADGM, VARA, CMA, SCA) Strong understanding of (or strong appetite to quickly learn) brokerage infrastructure, tokenization, blockchain-based settlement, and digital asset market structure Track record sourcing and nurturing strategic relationships that convert into commercial opportunities over time Excellent executive presence and communication skills, comfortable acting as a public-facing representative of the firm with clients, regulators, and media Comfortable working cross-functionally with Sales, Marketing, Product, and executive leadership in a fast-moving, remote-first environment Self-starter mentality with strong organizational skills, a bias toward action, and comfort building a region largely from scratch Fluency in English required; Arabic fluency strongly preferred Willingness to travel regularly within the region<br><br>Nice-to-Haves<br><br>Prior experience at a broker-dealer, exchange, market maker, prime broker, or crypto-native firm operating in the Middle East Experience working on tokenization, RWA (real-world asset), or on-chain market infrastructure projects Existing relationships with regional regulators or government agencies Based in or with deep ties to the UAE or Saudi Arabia<br><br>How We Take Care of You:<br><br>Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500Monthly Stipend: USD $150 per month via a Brex Card<br><br>Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br><br>Recruitment Privacy Policy

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Afterhours Driver Support Specialist based in Saudi Arabia.<br><br>Join a fast-paced logistics environment where you will play a critical role in supporting drivers during afterhours operations. As a key point of contact during night shifts, you will help resolve operational challenges quickly and keep drivers moving toward their destinations. You will work closely with dispatchers, drivers, brokers, and other stakeholders to ensure clear and timely communication. The role combines customer support, problem-solving, logistics coordination, and technology in a fully remote setting. You will use transportation management systems and internal communication tools to investigate issues and identify effective solutions. Each shift is supported by at least one additional team member, creating a collaborative environment even during late hours. This is an excellent opportunity for a proactive professional who thrives under pressure and enjoys making a direct operational impact.<br><br>Accountabilities<br><br>Serve as the primary point of contact for drivers experiencing operational issues during afterhours and night shifts. Listen to drivers' concerns with empathy, assess situations quickly, and provide practical and efficient solutions. Assist drivers with load, receiver, shipper, routing, and other transportation-related issues to help keep operations on schedule. Use the Transportation Management System (TMS) to identify load numbers and retrieve relevant shipment information. Contact brokers and other relevant stakeholders when additional instructions, clarification, or support is required. Coordinate through internal communication channels such as Slack, tagging the appropriate dispatchers and drivers to ensure information reaches the right people quickly. Maintain clear and accurate communication throughout each issue and follow through until an appropriate resolution is reached. Work collaboratively with at least one other team member during each shift while remaining capable of taking ownership of issues independently. Identify recurring challenges and contribute to improvements in afterhours driver support processes.<br><br>Requirements<br><br>Previous experience in sales, telephone customer support, logistics, transportation, dispatch, or a related field. Strong verbal and written communication skills, with the ability to explain complex or time-sensitive information clearly. Excellent problem-solving and decision-making skills, particularly when working under pressure or with incomplete information. Empathetic and customer-focused approach when interacting with drivers and other partners. Self-motivated and proactive, with the ability to work independently and take initiative. Comfortable using computer software, communication platforms, and transportation or logistics systems. Ability to quickly learn and navigate TMS platforms and other digital tools. Strong organizational skills and attention to detail when handling multiple issues simultaneously. Willingness to work 8-hour afterhours/night shifts, including weekends. Weekly rest days are provided but may fall on weekdays rather than Saturday and Sunday. Availability to work remotely from Poland.<br><br>Benefits<br><br>Fully remote position. Comprehensive two-week paid training program, including a $150 per week training stipend. Competitive compensation with an attractive commission structure. Up to 10 days of paid PTO per year. Opportunity for career growth and advancement within a rapidly growing organization. Collaborative, international, and high-energy working environment. Support from at least one additional team member during each shift. Opportunity to develop expertise in logistics, transportation operations, and driver support. Exposure to modern communication and transportation management technologies. Culture focused on creativity, collaboration, and continuous improvement.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h3 >About the Role: Arabic Language Expert</h3> <p >SME Careers, a subsidiary of SuperAnnotate and an AI Data Services company, is seeking an <strong >Arabic Language Expert</strong>. This fully remote, hourly paid contractor role involves reviewing AI-generated Arabic and English responses and generating high-quality bilingual training content. The position offers flexible work-from-anywhere hours and is open to candidates in Jeddah and Makkah, Saudi Arabia.</p> <h3 >Role Overview and Contribution</h3> <p >The primary objective of this role is to enhance the accuracy, logical reasoning, and clarity of AI models. This involves evaluating the quality of AI responses, providing expert feedback to ensure accurate and clearly explained answers, and assessing solutions for clarity and adherence to prompts. The work directly contributes to improving premier AI models by providing essential training data for some of the world’s largest AI companies and foundation model labs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring models reflect a comprehensive understanding of diverse subjects.</li> <li >Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.</li> <li >Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.</li> <li >Assess solutions for accuracy, clarity, and adherence to prompts; identify errors in methodology or conceptual understanding.</li> <li >Fact-check information, write high-quality explanations and model solutions, and rate and compare multiple AI responses based on correctness and reasoning quality.</li> </ul> <h3 >Candidate Profile and Qualifications</h3> <ul > <li >Bachelor’s degree (or higher) in Linguistics, Translation, Arabic Language, Communications, Journalism, or a related field.</li> <li >Native or near-native Arabic proficiency with strong writing and editing skills across Modern Standard Arabic and at least one major dialect; Egyptian Arabic is preferred.</li> <li >Excellent attention to detail and ability to apply detailed rubrics consistently in high-volume, hourly contractor work.</li> <li >Strong fact-checking habits and comfort validating claims using reputable sources when required by task guidelines.</li> <li >Ability to identify reasoning gaps, methodological errors, and unclear explanations, even when language is fluent.</li> <li >Comfort working independently in a remote, asynchronous environment with reliable availability and communication.</li> <li ><strong >Preferred:</strong> Prior experience with AI data training, annotation, or evaluation workflows.</li> <li ><strong >Preferred:</strong> Familiarity with Arabic localization conventions for MENA (terminology, formatting, cultural nuance).</li> </ul> <h3 >Work Arrangement</h3> <p >This is a <strong >fully remote, hourly paid contractor role</strong> with flexible work-from-anywhere hours. Candidates should be comfortable working independently in an asynchronous environment. The role is suitable for experts located in Jeddah, Makkah, Saudi Arabia.</p> <h3 >Important Note on Engagement</h3> <p >There is no immediate project for this specific role. However, qualified candidates will be among the first experts contacted when relevant opportunities arise. This engagement also provides access to future projects available through SME Careers' expert network.</p>

Responsibilities Administer and support enterprise VMware and Nutanix AHV environments. Manage clusters, hosts, VMs, resources, capacity, and lifecycle activities. Perform VM provisioning, migration, troubleshooting, and performance optimization. Support VMware Horizon VDI implementation, administration, and optimization. Manage Windows Server environments and virtual infrastructure. Perform patching, upgrades, configuration changes, and service validation. Support Disaster Recovery activities for virtual environments. Troubleshoot incidents and perform root-cause analysis. Coordinate with Infrastructure, Network, Security, Application, and vendor teams. Maintain technical documentation and support knowledge-transfer activities. Participate in on-call support for critical incidents when required.<br>Requirements BSc. degree in Computer Science, IT, Computer Engineering, or related field.5+ Yrs. of hands-on experience with virtual infrastructure. Strong practical experience with VMware and Nutanix AHV. VCP-DCV certification is required. Min. 5+ Yrs. of experience managing Microsoft Windows Server environments. Hands-on experience with VMware Horizon VDI. Experience with virtual infrastructure Disaster Recovery. Strong troubleshooting and performance-optimization skills. Good understanding of ITIL-based Incident, Change, and Release processes. Ability to work onsite in Riyadh or offshore, depending on project requirements.

Summary of duties:Responsible for providing comprehensive nursing care utilizing the nursing process and meeting the established standard of nursing practice and performance. Demonstrates leadership competencies while in charge or acting as shift resource/team leader.<br>Education required:Bachelor’s or Associate Degree/Diploma in Nursing.<br>Minimum years of Experience required in Area Bachelor’s degree -Two (2) years of Full-Time experience as Registered Nurse Associate Degree/Diploma- Four (4) years of Full-Time experience as Registered Nurse<br>Professional license required:Current Registered Nurse Licensure from country or origin and Saudi commission for Health Specialties Licensure<br>Applicants are required to have experience in at least one of the following specialties:Emergency Department Adult Intensive Care Unit Inpatient Areas- Medical Unit Inpatient Areas- Surgical Units Inpatient Areas- Neuroscience Units Acute Care Admission Unit Oncology (Adult / Pediatric) Cardiovascular Telemetry (CVT) Cardiac Surgical ICUOperating Room (Scrub Nurse) OBGYN Unit Hemodialysis, Peritoneal Dialysis, or Plasma pheresis nurse Transplant Unit Cardiac Care Unit (CCU) OBGYN or Inpatient Medical-Surgical Unit Labor and Delivery Pediatric Intensive Care Unit General Pediatrics- Pediatric Medical or Pediatric Surgical Units Neonatal ICU (NICU) Endoscopy Radiology Nursing Recovery Room or Pre-Anesthesia Care Unit Home Health Care Cardiac Catheterization Lab

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tier I Technical Support Specialist — Smart Cooler Vending based in Saudi Arabia.<br><br>This is a fully remote technical support role focused on helping operators successfully run smart cooler vending equipment.<br><br>You will serve as the first point of contact for technical questions involving connected machines, mobile apps, payment readers, and basic connectivity issues.<br><br>The role combines customer communication, structured troubleshooting, technical information gathering, and detailed documentation.<br><br>You will help customers with onboarding, machine-status concerns, app-related questions, transaction issues, and approved first-line troubleshooting.<br><br>You will work closely with a Tier II technical team, providing clean and complete handoffs whenever deeper diagnosis or technical decisions are required.<br><br>Success in this role depends on being organized, technically curious, customer-focused, and comfortable following defined support processes.<br><br>This is an opportunity to build hands-on experience with smart vending technology, connected devices, payment systems, and real-world technical support.<br><br>Accountabilities<br><br>Customer Support Intake: Receive and respond to technical support requests through approved channels, identify the issue category, gather relevant customer and machine information, and determine the likely area involved, such as the mobile app, backend, physical equipment, POS, payment reader, or connectivity. Issue Documentation: Capture machine IDs, models, locations, timelines, error messages, screenshots, videos, troubleshooting history, and customer impact, including downtime, lost sales, failed transactions, or installation delays. Basic Troubleshooting: Guide customers through approved first-line troubleshooting procedures, including app checks, remote restarts, physical power cycles, and other documented steps. Monitor whether issues remain resolved and identify recurring offline events or transactions stuck in processing. Onboarding Support: Assist customers with routine setup and onboarding, app navigation, product libraries, pricing, templates, inventory, machine management, and preparation for technical-support sessions. Provide clear follow-up summaries and direct customers to approved training and knowledge resources. Connectivity Information Gathering: Collect the information required for deeper technical investigation, including whether equipment uses cellular, Wi-Fi, Ethernet, or a router; available facility IT support; physical signal limitations; and requested screenshots, speed-test results, photos, or status information. Payment & Transaction Support: Help identify whether transaction issues appear to originate within the application environment or payment ecosystem. Gather transaction dates, times, amounts, machine IDs, and supporting evidence before escalating issues involving payment readers, settlements, integrations, or other advanced payment concerns. Customer Communication & Follow-Up: Communicate calmly and professionally, acknowledge customer concerns, ask focused questions, explain technical steps in accessible language, provide realistic next steps, and maintain consistent communication throughout the support process. Escalation & Handoffs: Recognize when an issue exceeds the approved Tier I process and escalate it with a complete, structured handoff so the Tier II team can continue the investigation without repeating the initial diagnostic process. Support Records: Maintain accurate records of every troubleshooting step, customer response, outcome, and escalation status while clearly distinguishing confirmed facts from assumptions.<br><br>Requirements<br><br>Customer Support Experience: 1–3 years of relevant experience in technical support, customer support, help desk, field-service coordination, or a similar customer-facing environment. Technical Foundation: Basic understanding of smart devices, mobile applications, web dashboards, connected equipment, Wi-Fi, Ethernet, cellular connectivity, routers, and SIM-based connectivity. Troubleshooting Skills: Ability to follow structured troubleshooting checklists carefully, investigate symptoms methodically, recognize different types of machine, application, backend, POS, and payment-reader issues, and avoid skipping required steps. Communication: Strong written and verbal communication skills, with the ability to translate technical instructions into clear, simple language for non-technical customers. Documentation: Strong attention to detail and the ability to accurately record customer information, machine details, symptoms, timelines, evidence, troubleshooting actions, and outcomes. Customer Mindset: Calm, patient, professional, and empathetic when supporting frustrated customers or situations involving downtime, failed transactions, or operational disruption. Judgment & Escalation: Comfortable acknowledging when an issue is outside your expertise and escalating it appropriately rather than guessing or making unsupported recommendations. Organization: Strong follow-up habits and the ability to manage support requests, customer communications, screenshots, tickets, and other case information in a structured manner. Technical Curiosity: Willingness to learn smart cooler vending technology, connected equipment platforms, payment-reader fundamentals, connectivity workflows, and internal support procedures. Helpful Experience: Background in vending operations, unattended retail, POS or payment-reader support, basic networking, router/Wi-Fi/Ethernet/cellular troubleshooting, ticket-based help desk environments, or technical support for non-technical customers is an advantage. Role Boundaries: Must understand that Tier I is responsible for identifying issues, gathering information, performing approved basic checks, documenting findings, and escalating. Advanced connectivity architecture, backend changes, payment-reader replacement decisions, equipment recommendations, and deeper technical diagnosis remain outside the scope of this position unless specifically authorized.<br><br>Benefits<br><br>Compensation: $17–$27 USD per hour. Work Arrangement: Fully remote position. Employment: Full-time opportunity. Professional Development: Hands-on exposure to smart cooler vending technology, connected equipment, app-based platforms, payment systems, and real-world connectivity troubleshooting. Technical Experience: Opportunity to develop practical experience across customer technical support, IoT-connected equipment, mobile applications, POS/payment technologies, and structured escalation workflows. Role Details: Additional information regarding schedule, employment classification, system access, remote-work expectations, and other benefits will be reviewed with qualified candidates during the hiring process.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).