وظائف مندوب توزيع
٥١٩٠ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a <strong>Front Office agent,</strong> you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. </p><br></li><li><p>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. </p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features. </p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. </p><br></li><li><p>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. </p><br></li><li><p>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. </p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. </p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. </p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. </p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. </p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. </p><br></li><li><p>Operate the Property Management System confidently for all Front Office functions. </p><br></li><li><p>Manage the Reception email inbox professionally and timely. </p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. </p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. </p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation. </p><br></li><li><p>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. </p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. </p><br></li><li><p>Uphold the privacy and confidentiality of all guest information. </p><br></li><li><p>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. </p><br></li><li><p>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. </p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests </li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p>We are seeking a professional, service-oriented, and proactive <strong>Guest One Touch Service Agent</strong> to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><br><p>Key Responsibilities</p><br><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food & Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</li><li>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Strong customer service orientation with a passion for delivering exceptional guest experiences.</li><li>Excellent telephone etiquette and interpersonal skills.</li><li>Ability to multitask and prioritize requests in a fast-paced environment.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</li><li>Ability to work flexible shifts, including evenings, weekends, and public holidays.</li><li>Professional appearance and positive attitude with strong attention to detail.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>* This role is for Saudis only.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li>
<li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li>
<li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li>
<li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li>
<li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><b>The Role of the Core Agent:</b><br><p>As a <b>Core Agent</b> at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience.</p><br><br><p>By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.</p><br><br><br><b>Knowledge and Skills</b><ul><li><p>Proficiency in written, spoken, and reading <b>English and Arabic</b>.</p><br><br></li><li><p>Previous <b>hotel or call center experience</b> preferred.</p><br><br></li><li><p>Strong <b>communication and multitasking skills</b>.</p><br><br></li><li><p>Familiarity with hotel systems and reservations software is an advantage.</p><br><br></li><li><p><b>Locals only</b>, as per Saudi Labor Law.</p><br><br></li></ul><br><b>What to Expect</b><ul><li><p>Competitive basic salary.</p><br><br></li><li><p>Competitive live-out allowance.</p><br><br></li><li><p>Travel allowance, if applicable.</p><br><br></li><li><p>30 days of annual vacation.</p><br><br></li><li><p>10 public holidays per year.</p><br><br></li><li><p>Complimentary employee meals.</p><br><br></li><li><p>Medical insurance.</p><br><br></li><li><p>Life insurance.</p><br><br></li><li><p>Employee Assistance Program.</p><br><br></li><li><p>Worldwide complimentary room nights at Four Seasons hotels.</p><br><br></li><li><p>Laundry/dry cleaning services for work attire.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest relations agent, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Welcome and assist guests by greeting arrivals warmly, offering guidance, and ensuring a smooth check-in and check-out experience</li>
<li>Handle guest inquiries by providing accurate information about hotel services, facilities, and local attractions</li>
<li>Resolve guest concerns promptly and professionally, escalating issues when needed to maintain high satisfaction</li>
<li>Monitor guest satisfaction by engaging with guests throughout their stay and identifying opportunities to enhance their experience</li>
<li>Coordinate with departments to ensure guest requests are fulfilled efficiently and accurately</li>
<li>Support VIP and special requests by preparing amenities, arranging personalized services, and ensuring attention to detail</li>
<li>Maintain records and communication through proper documentation of guest preferences, incidents, and follow-ups</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality</li>
<li>Acting with integrity and always doing the right thing</li>
<li>Inspiring others through leadership</li>
<li>A belief that teamwork drives the best outcomes</li>
<li>A sense of ownership and accountability</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><p><span><span><b>About the Role</b></span><br><span>Join our pre-opening Guest Experience team as Guest Experience Agent at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Guest Experience Supervisor, you will play a vital role in creating personalized guest experiences, contributing to both pre-opening preparations and day-to-day operations once open.</span></span></p><br><br><br><p><span><span><b>What You Will Do</b></span></span></p><br><br><ul><li><span><span>Assist with pre-opening tasks including guest experience procedures setup, training, and systems preparation.</span></span></li><li><span><span>Welcome guests warmly and assist throughout their stay, ensuring personalized service and attention to detail.</span></span></li><li><span><span>Manage VIP, repeat, and special guest preferences to deliver tailored experiences.</span></span></li><li><span><span>Coordinate pre-arrival arrangements, in-stay services and <b>post-departure emails</b>, collaborating with Front Office, Concierge, and Housekeeping teams.</span></span></li><li><span><span>Handle guest feedback and service recovery, ensuring guest satisfaction and loyalty.</span></span></li><li><span><span>Support the management of guest profiles and recognition programs to enhance personalized service delivery.</span></span></li><li><span><span>Serve as a point of contact for guests, providing assistance with reservations, itineraries, and recommendations.</span></span></li><li><span><span>Ensure all guest interactions reflect the Four Seasons commitment to luxury service and hospitality excellence.</span></span></li></ul><br><p><span><span><b>What You Bring</b></span></span></p><br><br><ul><li><span><span>Previous experience in guest relations or front office roles within luxury hospitality, preferably with pre-opening exposure.</span></span></li><li><span><span>Strong interpersonal skills and a passion for personalized guest service.</span></span></li><li><span><span>Professional appearance and excellent communication skills.</span></span></li><li><span><span>Ability to multitask and manage guest preferences efficiently.</span></span></li><li><span><span>Familiarity with PMS systems (Opera preferred) and guest profile management.</span></span></li><li><span><span>Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.</span></span></li></ul><br><p><span><span><b>What We Offer</b></span></span></p><br><br><ul><li><span><span>Competitive salary in a tax-free environment.</span></span></li><li><span><span>Housing and transportation.</span></span></li><li><span><span>30 days of vacation plus public holidays.</span></span></li><li><span><span>Paid home leave tickets.</span></span></li><li><span><span>Complimentary meals and uniform cleaning.</span></span></li><li><span><span>Medical and life insurance.</span></span></li><li><span><span>Employee Assistance Program and worldwide complimentary room nights.</span></span></li><li><span><span>Opportunities for growth and development.</span></span></li></ul><br><p><span><span><b>Schedule & Hours</b></span><br><span>Full-time role.</span></span></p><br><br><br><p><span><span><b>Localization Requirement</b></span><br><span>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for luxury hospitality and guest service excellence. </span></span></p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Reservation Agent is responsible for </span>providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets. </span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Reservation Agent, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<br>
<ul>
<li><span><span><span>To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs. </span></span></span></li>
<li><span><span><span><span>To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process. </span></span></span></span></li>
<li><span><span><span><span>To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers. </span></span></span></span></li>
<li><span><span><span><span>To keep well-informed of changes or new developments in the hotel product. </span></span></span></span></li>
<li><span><span><span>To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level. </span></span></span></li>
<li><span><span><span>To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates & Inventory) strategy in place. To always provide prompt turn-around response. </span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>At least 1 year working experience in a hotel </span></span></span></span></li>
<li><span><span><span><span><span>Ability to work long hours and in different shifts.</span></span></span></span></span></li>
<li><span><span><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></span></span></li>
<li><span><span><span><span><span>Computer Knowledge in Microsoft programs, such as Excel and Word.</span></span></span></span></span></li>
<li><span><span><span><span><span>Attention to details.</span></span></span></span></span></li>
<li><span><span><span><span><span>A passion for delivering great customer service.</span></span></span></span></span></li>
<li><span><span><span><span><span>A professional telephone manner and excellent communication skills.</span></span></span></span></span></li>
<li><span><span><span><span><span>Administration and organizational skills.</span></span></span></span></span></li>
<li><span><span><span><span><span>Intermediate computer proficiency.</span></span></span></span></span></li>
<li><span><span><span><span><span>Collegiate-level degree.</span></span></span></span></span></li>
<li><span><span><span><span><span>Flexibility in covering the shifts.</span></span></span></span></span></li>
<li><span><span><span><span><span>Very good communication skills (Arabic and English).</span></span></span></span></span></li>
<li><span><span><span><span><span>Previous experience in a Reservations environment is a plus.</span></span></span></span></span></li>
<li><span><span><span><span><span>Team player </span></span></span></span></span></li>
<li><span><span><span><span><span>Work with other departments to ensure that all customer needs are met.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br>
<br>
<ul>
<li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li>
<li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li>
<li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li>
<li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li>
</ul>
<br>
<p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br>
<p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest relations agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance</li>
<li>Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately</li>
<li>Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries</li>
<li>Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue</li>
<li>Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br><p><u><b>Localization:</b></u></p><br><br><p>This position is open to <b><u>Saudi nationals</u></b> only.</p><br><br><br><p><b><u><span>About The Role:</span></u></b></p><br><br><p>As a Core Agent, you will be an integral part of our dynamic team, working together towards a common goal – to exceed expectations and deliver exceptional customer service. With your unwavering dedication and enthusiasm, you will play a key role in ensuring that every guest receives the utmost care and attention.</p><br><br><br><p><b><u><span>Four Seasons Hotel Riyadh:</span></u></b></p><br><br><p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p><br><br><p>Areas of responsibility are Core, Sales, Rooms.</p><br><br><br><p><b><u><span>Food & Beverage:</span></u></b></p><br><br><p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p><br><br><p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p><br><br><br><p><b><u><span>SPA and Wellness:</span></u></b></p><br><br><p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p><br><br><br><p>Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.</p><br><br><br><p><b><u><span>Knowledge and Skills:</span></u></b></p><br><br><ul><li><span>College education or equivalent experience. </span></li></ul><ul><li><span>Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity. </span></li></ul><ul><li><span>Be a champion of the Golden Rule: Do unto others as you would have them do unto you. </span></li><li><span>Be part of a cohesive team with opportunities to learn, grow and develop. </span></li><li><span>Have access to a robust benefit plan. </span></li><li><span>Can engage in diverse and challenging work. </span></li><li><span>Derive a sense of pride in work well done. </span></li></ul><br><br><u><span>What to Expect: </span></u><p>Competitive Net Salary in a Tax-Free Environment</p><br><br><p>Housing Allowance</p><br><br><p>Transportation Allowance</p><br><br><p>21 days’ vacation</p><br><br><p>10 days Public Holidays per year</p><br><br><p>Paid home leave tickets.</p><br><br><p>Complimentary employee meals</p><br><br><p>Medical Insurance</p><br><br><p>Life Insurance</p><br><br><p>Employee Assistance Program</p><br><br><p>Worldwide Complimentary Room Nights with Four Seasons</p><br><br><p>Laundry/dry cleaning for provided for work attire.</p><br><br><p>Growth & Development opportunities</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><strong>Operations Supervisor - Distribution</strong></p><p><strong></strong></p><p>The Operations Supervisor role has a national salary range of $62,500 - $70,000.</p><p>For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.</p><p><br></p><p>As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.</p><p><br></p><p>With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.</p><p><br></p><p>Job Description:</p><ul><li>Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.</li><li>Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.</li><li>Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.</li><li>Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.</li></ul><p><br></p><p>Required Education and Experience:</p><ul><li>Bachelor’s degree or equivalent experience, preferred.</li><li>1+ years operations experience in a lead/supervisor/management role, preferred.</li><li>1+ years logistics industry experience, preferred.</li><li>Staff management, workload planning, objective setting and organizational skills, preferred.</li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.</p><p>Our Organization is an equal opportunity employer.</p><p><br></p><p><strong >#LI-Onsite</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a <strong>Front Office agent,</strong> you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. </p><br></li><li><p>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. </p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features. </p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. </p><br></li><li><p>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. </p><br></li><li><p>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. </p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. </p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. </p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. </p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. </p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. </p><br></li><li><p>Operate the Property Management System confidently for all Front Office functions. </p><br></li><li><p>Manage the Reception email inbox professionally and timely. </p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. </p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. </p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation. </p><br></li><li><p>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. </p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. </p><br></li><li><p>Uphold the privacy and confidentiality of all guest information. </p><br></li><li><p>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. </p><br></li><li><p>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. </p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests </li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p>
<p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p>
<h4>About the role</h4>
<p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p>
<h4>What you will do</h4>
<li>Welcome customers and provide friendly, professional assistance.</li>
<li>Understand customer needs and recommend suitable products.</li>
<li>Process sales transactions accurately using the POS system.</li>
<li>Replenish shelves and maintain attractive product displays.</li>
<li>Monitor stock levels and assist with inventory management.</li>
<li>Receive, unpack, and organize incoming deliveries.</li>
<li>Maintain a clean, organized, and safe retail environment.</li>
<li>Handle customer inquiries, returns, and complaints professionally.</li>
<li>Support promotional activities and contribute to achieving sales targets.</li>
<li>Work collaboratively with team members to ensure smooth daily operations.</li>
<h4>What you bring</h4>
<li>Previous experience in retail, sales, or customer service is preferred but not required.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A customer-first mindset with a positive and professional attitude.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and work effectively in a fast-paced environment.</li>
<li>Basic computer skills; experience with POS systems is an advantage.</li>
<li>Reliability, flexibility, and a strong work ethic.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Willingness to work flexible shifts, including weekends and public holidays when required.</li>
<h4>What we offer</h4>
<li>Competitive salary in a tax-free environment.</li>
<li>Housing and transportation.</li>
<li>30 days of vacation plus public holidays.</li>
<li>Complimentary meals and uniform cleaning.</li>
<li>Medical and life insurance.</li>
<li>Employee Assistance Program and worldwide complimentary room nights.</li>
<li>Opportunities for growth and development.</li>
<h4>Schedule & hours</h4>
<p>Full-time role.</p>
<h4>Localization requirement</h4>
<p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p>
<p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p>
<h4>About the role</h4>
<p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p>
<h4>What you will do</h4>
<li>Welcome customers and provide friendly, professional assistance.</li>
<li>Understand customer needs and recommend suitable products.</li>
<li>Process sales transactions accurately using the POS system.</li>
<li>Replenish shelves and maintain attractive product displays.</li>
<li>Monitor stock levels and assist with inventory management.</li>
<li>Receive, unpack, and organize incoming deliveries.</li>
<li>Maintain a clean, organized, and safe retail environment.</li>
<li>Handle customer inquiries, returns, and complaints professionally.</li>
<li>Support promotional activities and contribute to achieving sales targets.</li>
<li>Work collaboratively with team members to ensure smooth daily operations.</li>
<h4>What you bring</h4>
<li>Previous experience in retail, sales, or customer service is preferred but not required.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A customer-first mindset with a positive and professional attitude.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and work effectively in a fast-paced environment.</li>
<li>Basic computer skills; experience with POS systems is an advantage.</li>
<li>Reliability, flexibility, and a strong work ethic.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Willingness to work flexible shifts, including weekends and public holidays when required.</li>
<h4>What we offer</h4>
<li>Competitive salary in a tax-free environment.</li>
<li>Housing and transportation.</li>
<li>30 days of vacation plus public holidays.</li>
<li>Complimentary meals and uniform cleaning.</li>
<li>Medical and life insurance.</li>
<li>Employee Assistance Program and worldwide complimentary room nights.</li>
<li>Opportunities for growth and development.</li>
<h4>Schedule & hours</h4>
<p>Full-time role.</p>
<h4>Localization requirement</h4>
<p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><b>The Role of the Core Agent</b><p>As a Core Agent, you will be responsible for handling guest reservations and supporting the hotel’s revenue and booking operations. You will act as a key point of contact for guests, providing accurate information, efficient booking services, and a professional experience that reflects the brand’s standards. This role requires attention to detail, clear communication, and a strong service mindset.</p><br><br><b>What You Will Do</b><ul><li>Handle incoming reservation inquiries through phone, email, and system platforms.</li><li>Create, modify, and cancel reservations accurately in the property management system.</li><li>Provide guests with clear information about room types, rates, availability, and hotel services.</li><li>Apply correct rate codes, promotions, and packages according to policy.</li><li>Ensure all guest details and booking information are accurate and properly recorded.</li><li>Coordinate with Front Office, Revenue, and other departments as needed.</li><li>Respond to guest inquiries professionally and within established service standards.</li><li>Support revenue goals through proper booking practices and upselling when applicable.</li></ul><b>What You Bring</b><ul><li>Previous experience in Reservations, Call Center, or Front Office is preferred.</li><li>Strong attention to detail and ability to manage multiple bookings accurately.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast‑paced, service‑oriented environment.</li><li>Professional telephone etiquette and problem‑solving skills.</li><li>Strong organizational and time‑management abilities.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li><b>Fluency in English is required; Arabic language skills are a must.</b></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Competitive salary in a tax-free environment.</p><br><br></li><li><p>Housing and transportation.</p><br><br></li><li><p>30 days of vacation plus public holidays.</p><br><br></li><li><p>Travel Allowances</p><br><br></li><li><p>Paid home leave tickets.</p><br><br></li><li><p>Complimentary meals and uniform cleaning.</p><br><br></li><li><p>Medical and life insurance.</p><br><br></li><li><p>Employee Assistance Program and worldwide complimentary room nights.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><p><b>Schedule & Hours</b></p><br><br><ul><li><p>Full-time role.</p><br><br></li></ul><br><p><b>Localization Requirement</b></p><br><br><ul><li><p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and operational excellence.</p><br><br></li></ul><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><p><b>About the Role</b></p><br><br><p>We are looking for a motivated and customer-focused <b>Retail Shop Agent</b> to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome customers and provide friendly, professional assistance.</li><li>Understand customer needs and recommend suitable products.</li><li>Process sales transactions accurately using the POS system.</li><li>Replenish shelves and maintain attractive product displays.</li><li>Monitor stock levels and assist with inventory management.</li><li>Receive, unpack, and organize incoming deliveries.</li><li>Maintain a clean, organized, and safe retail environment.</li><li>Handle customer inquiries, returns, and complaints professionally.</li><li>Support promotional activities and contribute to achieving sales targets.</li><li>Work collaboratively with team members to ensure smooth daily operations.</li></ul><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in retail, sales, or customer service is preferred but not required.</li><li>Excellent communication and interpersonal skills.</li><li>A customer-first mindset with a positive and professional attitude.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Basic computer skills; experience with POS systems is an advantage.</li><li>Reliability, flexibility, and a strong work ethic.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible shifts, including weekends and public holidays when required.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation.</li><li>30 days of vacation plus public holidays.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li></ul><p><b>Schedule & Hours</b><br>Full-time role.</p><br><br><p><b>Localization Requirement</b><br>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><p><b>About the Role</b></p><br><br><p>We are looking for a motivated and customer-focused <b>Retail Shop Agent</b> to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome customers and provide friendly, professional assistance.</li><li>Understand customer needs and recommend suitable products.</li><li>Process sales transactions accurately using the POS system.</li><li>Replenish shelves and maintain attractive product displays.</li><li>Monitor stock levels and assist with inventory management.</li><li>Receive, unpack, and organize incoming deliveries.</li><li>Maintain a clean, organized, and safe retail environment.</li><li>Handle customer inquiries, returns, and complaints professionally.</li><li>Support promotional activities and contribute to achieving sales targets.</li><li>Work collaboratively with team members to ensure smooth daily operations.</li></ul><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in retail, sales, or customer service is preferred but not required.</li><li>Excellent communication and interpersonal skills.</li><li>A customer-first mindset with a positive and professional attitude.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Basic computer skills; experience with POS systems is an advantage.</li><li>Reliability, flexibility, and a strong work ethic.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible shifts, including weekends and public holidays when required.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation.</li><li>30 days of vacation plus public holidays.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li></ul><p><b>Schedule & Hours</b><br>Full-time role.</p><br><br><p><b>Localization Requirement</b><br>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>