وظائف مطورى واجهة مستخدم - جدة السعودية

Role Purpose Ejad Tech is seeking a senior, client-facing Subject Matter Expert in AI and Emerging Technologies who can help shape demand, qualify opportunities, define solution direction, and support credible technical conversations with enterprise and government stakeholders in Saudi Arabia. The role is designed for the market reality in which many clients are still building awareness, need trusted guidance before they buy, and expect a technically credible advisor who can connect innovation ambition with practical implementation pathways. This position sits between traditional sales, technical architecture, and delivery assurance. It is intended for a professional who can engage executives, accompany leadership and sales teams in strategic meetings, translate emerging technology concepts into business value, frame feasible solution approaches, support indicative pricing and commercial shaping, and give clients confidence that proposed AI and emerging technology initiatives can move responsibly from idea to implementation. The role is not a pure delivery role and not a pure sales role. It is a forward-facing consulting and solution-shaping role focused on AI-first growth, emerging technology opportunity development, and strong continuity between what is proposed, what is sold, and what can realistically be delivered. Role Mandate The SME will serve as Ejad Tech’s technical and advisory front for AI and emerging technologies during client engagement, presales, executive awareness discussions, solution shaping, and selected transition-to-delivery activities. The role is expected to strengthen client confidence, improve technical credibility during pursuit stages, and help the business create demand in markets where customers may not yet have fully defined AI or emerging technology requirements. The successful candidate should be able to operate in the space between deep technologists and non-technical commercial stakeholders: strong enough to discuss architecture, integration, delivery implications, use-case feasibility, governance, and vendor options, while also being commercially aware enough to support opportunity qualification, sizing assumptions, solution packaging, and persuasive executive conversations. Key Responsibilities• Act as a senior, client-facing advisor on AI, Generative AI, machine learning, intelligent automation, and relevant emerging technologies for government and enterprise clients.• Accompany Sales, Business Development, and Executive Leadership in strategic client meetings, executive briefings, workshops, and awareness sessions to educate stakeholders, shape demand, and position practical technology opportunities.• Lead discovery, innovation, use-case, and solution-design workshops; translate business challenges into clear value cases, technology use cases, and phased implementation roadmaps.• Qualify AI and emerging-technology opportunities by assessing business value, feasibility, data readiness, integration needs, organizational readiness, delivery complexity, and key risks.• Define high-level solution scope, architecture, assumptions, dependencies, implementation approach, and commercial considerations; support proposals, RFPs, bids, presentations, demonstrations, and indicative pricing.• Recommend the appropriate solution approach, including consulting, PoCs, accelerators, partner technologies, platforms, custom development, or integrated solutions.• Design and assess AI-enabled solutions across Gen AI, LLM assistants, knowledge systems, NLP, intelligent search, automation, computer vision, analytics, and domain-specific AI use cases.• Shape integrated solutions that combine AI with data platforms, cloud, APIs, enterprise applications, IoT, digital twins, edge, XR, and other emerging technologies where relevant.• Guide PoCs, prototypes, pilots, and demonstrations, ensuring a clear and credible path from concept to secure, scalable production implementation.• Ensure proposed solutions consider Saudi regulatory and governance requirements, including SDAIA, NDMO, PDPL, privacy, cybersecurity, data governance, responsible AI, human oversight, and model risk.• Build trusted-advisor relationships with senior stakeholders and contribute market insights, reusable offerings, solution frameworks, accelerators, and thought-leadership assets.• Ensure continuity between presales and delivery by clarifying solution intent, architecture, assumptions, dependencies, governance requirements, and implementation risks; provide technical assurance without acting as the delivery owner. Candidate Profile The ideal candidate is not a pure salesperson and not a narrow specialist engineer. This role is intended for a market-facing consultant who combines strong technical literacy in AI and emerging technologies with solution architecture thinking, client engagement maturity, and enough commercial awareness to support opportunity development and presales confidence. The successful candidate should be comfortable speaking to C-level executives, business sponsors, architects, delivery leads, and partner vendors. The person should be able to simplify complex technologies without oversimplifying them, create confidence without overpromising, and shape practical next steps in environments where customers may still be forming their technology agenda. Required Experience• Bachelor’s degree in computer science, Artificial Intelligence, Data Science, Computer Engineering, Software Engineering, Information Technology, or a related field; a Master’s degree is preferred.• 8+ years of relevant experience across technology consulting, solution architecture, digital transformation, enterprise technology advisory, data and AI, or related domains.• Strong practical understanding of AI/ML, Generative AI, LLM-oriented solution patterns, AI-enabled automation, and modern enterprise technology architectures.• Demonstrated experience translating business needs into feasible technology use cases, solution concepts, and implementation approaches.• Experience participating in or shaping PoCs, prototypes, pilots, or production-oriented technology initiatives.• Strong understanding of enterprise integration, APIs, cloud environments, data platforms, cybersecurity, and solution scalability considerations.• Experience engaging clients in workshops, discovery sessions, assessments, presentations, or solution-definition activities.• Strong exposure to Saudi government entities, regulated sectors, or large enterprises is highly preferred.• Arabic communication skills are strongly preferred for client-facing effectiveness in the Saudi market. Preferred Experience• Experience in technology consulting, innovation consulting, AI solution advisory, digital transformation, or advanced technology services.• Experience supporting presales, proposal development, solution shaping, or technical-commercial discussions.• Familiarity with Saudi public and private sector digital environments, data governance expectations, and responsible AI considerations.• Experience evaluating technology vendors, partner offerings, and build-versus-buy options.• Exposure to sectors such as government, defense, smart cities, utilities, transport, education, health, or other strategic enterprise domains in Saudi Arabia. Core Competencies & Technology Expertise AI-first advisory and solution shaping across Generative AI, LLMs, AI assistants, machine learning, intelligent automation, data platforms, cloud, APIs, and enterprise integration. Strong capability in executive engagement, use-case prioritization, high-level architecture, presales, workshops, commercial scoping, and delivery assurance. Familiarity with emerging technologies such as IoT, digital twins, metaverse/XR, edge computing, computer vision, smart platforms, and technology-partner ecosystems to develop integrated, business-focused solutions. Success Measures Success in this role will be measured by a combination of market impact, technical credibility, and opportunity quality, including:• Improved quality of client-facing AI and emerging technology conversations• Stronger executive engagement and demand-shaping effectiveness• Better-qualified opportunities• Greater confidence in solution scope, assumptions, and indicative pricing• Higher conversion of advisory conversations into structured opportunities• Increased contribution to AI and emerging technology led revenue growth• Development of reusable solution assets, architectures, and go-to-market content Preferred Certifications AI, machine learning, or Generative AI, Cloud architecture or cloud AI platforms, Solution architecture or enterprise architecture, Data governance, cybersecurity, or privacy, TOGAF or equivalent architecture frameworks, ISO/IEC 42001, responsible AI, or related AI governance domains

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organization of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>The IT Infrastructure Architect will be responsible for reviewing, coordinating, and supervising the implementation of ICT infrastructure and systems throughout the project. The role will cover design review, technical coordination, site supervision, quality assurance, and compliance with project requirements, standards, and specifications.<br><br>Key Responsibilities<br><br>• Lead the design and optimization of ICT infrastructure solutions.<br><br>• Review high-level ICT architectural designs, supporting data center modernization and ensuring the scalability, security, resilience, and efficiency of ICT environments.<br><br>• Collaborate with cross-functional teams to translate stakeholders’ requirements into robust and practical technical solutions aligned with industry standards and organizational objectives.<br><br>• Support the implementation and integration of network, data center, and ICT infrastructure systems.<br><br>• Review technical submissions, designs, and proposed solutions to ensure compliance with project requirements, international codes and standards, and best practices.<br><br>• Review and coordinate shop drawings, and method statements.<br><br>• Review ICT architectural and infrastructure solutions to ensure scalability, security, resilience, and operational efficiency.<br><br>• Supervise the installation, testing, and commissioning of ICT systems and infrastructure at site.<br><br>• Monitor site activities to ensure works are executed in accordance with approved drawings, specifications, standards, and project requirements.<br><br>• Conduct regular site inspections and identify non-conformances, deficiencies, and coordination issues, ensuring timely resolution.<br><br>• Coordinate with the Contractor, Designer, Client, and other disciplines to resolve technical and interface issues related to ICT systems.<br><br>• Review and comment on material submittals, technical data sheets, samples, and equipment proposals.<br><br>• Monitor the quality and progress of ICT works and report on site progress, technical issues, and required corrective actions.<br><br>• Verify that installed ICT systems comply with the approved design, project specifications, and applicable codes and standards.<br><br>• Coordinate ICT requirements with architectural, MEP, security, civil, and other relevant disciplines.<br><br>• Review and witness testing, commissioning, and integrated systems testing as required.<br><br>• Review as-built drawings, operation and maintenance documentation, and other handover deliverables.<br><br>• Support the identification and management of ICT risks, interfaces, and technical constraints throughout the project lifecycle.<br><br>• Provide technical input on network infrastructure, data centers, communications systems, and associated ICT facilities, as applicable to the project.<br><br>• Ensure that site activities comply with applicable HSE, quality, security, and project procedures.<br><br>• Prepare and contribute to technical reports, inspection records, progress reports, and project correspondence.<br><br>• Define ICT architecture principles, and governance, while ensuring compliance with industry standards, cybersecurity requirements, and client governance frameworks throughout the project lifecycle.<br><br>• Define the architecture and resilience strategy for Tier III/Tier IV Data Centers (in accordance with Uptime Institute standards, ANSI/TIA, BICSI, ISO/IEC, and cybersecurity frameworks), cloud infrastructure, and disaster recovery.<br><br>• Ensure seamless integration between ICT infrastructure and airport operational systems.<br><br>• The role provides technical leadership in developing scalable, resilient, secure, and future-ready ICT infrastructure that supports operations, Special Airport Systems (SAS), Operational Readiness (ORAT) and digital transformation initiatives.<br><br>• Ensure that cyber security, data protection and regulatory compliance are embedded into the design.<br><br>• Own technical risk identification, mitigation and escalation.<br><br>• Build trusted-advisor relationships with airport executives, IT operational stakeholders, regulators and technology partners.<br><br><br><br>Qualifications<br><br>• Bachelor’s degree in Electronics and Electrical communication Engineering, Computer and Systems Engineering or a related field.<br><br>• 10+ years of work experience with IT infrastructure architecture, network infrastructure, data centers, SAS and ICT systems.<br><br>• Professional engineering registration with a recognized engineering body.<br><br>• Relevant architecture, and security certifications are strongly preferred.<br><br>• Proven experience in design review, technical coordination, and site supervision of IT infrastructure projects.<br><br>• Knowledge of cybersecurity principles, and infrastructure security.<br><br>• Experience with all project design stages from concept design up to IFC, shop drawings, as-built, testing, commissioning, and handover.<br><br>• Good knowledge of ICT/ELV systems, international standards, and project documentation.<br><br>• Good understanding of system integration, multidisciplinary coordination, and construction-stage requirements.<br><br>• Good communication, coordination, and reporting skills.<br><br>• Experience with Data Center design requirements and Data Center Tier classifications.<br><br>• Experience with physical security systems such as CCTV, access control, intrusion detection, and security control rooms.<br><br>• Good understanding of cybersecurity requirements, network segregation, IT/OT separation, and secure ICT infrastructure design.<br><br>• Experience in airport systems, smart buildings systems, and complex infrastructure projects.<br><br>• Significant experience working on large, complex technology programs, with demonstrable delivery in the aviation, airport or wider transport / critical infrastructure sector.<br><br>• Familiarity with airport-specific standards and frameworks (IATA, ICAO, etc.).<br><br>• Knowledge of OT, SCADA, IoT and building-management integration within an airport campus.<br><br>• Excellent communication, coordination, reporting, and problem-solving skills.<br><br>• Strong written and verbal communication skills in English; Arabic language skills are a plus.<br><br>• Excellent analytical and problem-solving skills with a detail-oriented approach.<br><br>• Understanding of sustainable construction practices and their application within project delivery.<br><br>• Project Management Professional (PMP) certification is a plus.<br><br>• Ability to work efficiently in a fast-paced, dynamic environment.

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تبحث شركة تدلل المتحدة التجارية عن <strong >فني نظم حاسب آلي</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور بدوام كامل على دعم العمليات التقنية من خلال جمع البيانات، تحليل مكونات النظم، والمساهمة في تصميم وتوثيق الإجراءات الفنية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >إعداد النماذج الخاصة بجمع البيانات والمعلومات وجمعها من مصادرها المختلفة.</li> <li >إعداد النماذج الأولية للدراسة التحليلية ودراسة وحدة جزئية من النظام وتحليلها وفقاً لاحتياجات المستخدم.</li> <li >متابعة ومراقبة وتوثيق إجراءات فحص النظام وإعداد أدلة الاستخدام.</li> <li >تصميم فرعيات النظام مثل شاشات الإدخال والإخراج، وتوثيق فرعيات النظام.</li> <li >إعداد نماذج المواصفات الفنية للبرامج والمشاركة في تقدير الكلفة المالية للنظم.</li> <li >إعداد وتقديم تقارير العمل وتوثيقها وحفظها.</li> </ul> <h3 >جمع البيانات وتحليل النظم</h3> <p >يتولى شاغل هذا الدور مسؤولية <strong >جمع البيانات والمعلومات</strong> اللازمة من مصادرها المتنوعة، بالإضافة إلى إعداد النماذج الأولية للدراسة التحليلية. يشمل ذلك دراسة وتحليل الوحدات الجزئية من النظم لتحديد مدى توافقها مع احتياجات المستخدمين ومتطلبات العمل.</p> <h3 >تصميم وتوثيق النظم الفرعية</h3> <p >يشارك فني نظم الحاسب الآلي في <strong >تصميم فرعيات النظم</strong>، مثل واجهات الإدخال والإخراج، مع ضمان توثيق هذه الفرعيات بشكل دقيق وواضح. كما يساهم في إعداد نماذج المواصفات الفنية للبرامج والمشاركة في تقدير التكاليف المالية المرتبطة بتطوير النظم.</p> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال نظم الحاسب الآلي أو تخصص ذي صلة.</li> <li >القدرة على تحليل المعلومات وتوثيق الإجراءات الفنية.</li> <li >مهارات جيدة في إعداد التقارير والعروض التقديمية.</li> </ul> <h3 >تفاصيل العمل</h3> <p >هذه الوظيفة بدوام كامل ومقرها في <strong >جدة، مكة المكرمة</strong>. الراتب الخاص بالوظيفة سيتم تحديده بناءً على المؤهلات والخبرة، ولم يتم الإفصاح عنه في الوقت الحالي.</p></div>

**Contract & Service Delivery**• Own end-to-end delivery of the O&M contract scope, ensuring all systems are maintained percontractual obligations and OEM standards• Manage PPM schedules, corrective maintenance, spare parts availability, and system availabilitytargets across all covered assets• Control contract scope, variations, and change orders; identify and convert out-of-scope work intoapproved variation orders• Manage contract P&L: labour utilization, subcontractor performance, material cost, and marginprotection**Team Leadership — 24/7 Operations**• Lead and roster a multi-disciplinary field team across a 24/7/365 shift model, ensuring continuouscoverage and defined escalation paths• Set individual performance objectives, conduct reviews, and build a competency/training matrix(technical, safety, airport security clearance)• Manage on-call rotation, shift handover discipline, and manpower mobilization during peakseasons (Hajj, Umrah, Ramadan) and major events• Develop succession depth so no single system depends on one engineer**Stakeholder Management**• Serve as the primary point of contact for the client's operations, engineering, and contracts teams• Chair periodic contract review meetings; present performance, risks, and improvement plans toclient leadership• Coordinate with airport operators, terminal operators, ground handlers, and other contractors toplan works with minimum disruption to passenger flow• Manage internal interfaces with projects, supply chain, finance, and technical support teams**Government & Authority Interface**• Act as the accredited liaison with Jawazat (GDP) for passport-control systems, border-controlinterfaces, and coordination of works inside restricted immigration areas• Interface with MOI and airport security on system access, CCTV/access-control data handling,incident support, and compliance with national security requirements• Coordinate with RSAF for works within military-controlled zones, including access approvals,escort requirements, and restricted-area work permits• Manage security clearances, permits-to-work, badging, and NDAs for all personnel; ensure fullcompliance with GACA and airport authority regulations**KPI & SLA Performance**• Maintain response and resolution times within contractual SLA thresholds for all prioritylevels, with documented root-cause analysis on every breach• Drive system availability/uptime KPIs to contractual targets or above; track MTTR, MTBF,PPM completion rate, first-time-fix rate, and backlog aging• Build and maintain performance dashboards from CMMS/BMS data; issue weekly andmonthly reports to the client• Implement continuous improvement initiatives (reliability-centred maintenance,predictive analytics, spare-parts optimization) to raise KPI performance year over year• Prepare and defend performance data during contract audits and renewal negotiations**Quality, HSE & Compliance**• Enforce quality standards on all works: method statements, work permits, testing andcommissioning records, and as-built documentation• Ensure 100% compliance with HSE policy, LOTO, working-at-height, and hot-workprocedures; lead incident investigation and close-out• Maintain calibration records, asset registers, and audit-ready documentation• Conduct internal audits and site quality inspections; close NCRs within agreedtimeframes**Commercial & Reporting**• Prepare monthly service reports, invoicing packages, and revenue recognition inputs• Forecast manpower, material, and subcontractor spend; manage against budget• Identify contract growth opportunities (upgrades, extended scope, additional systems)and support estimation and proposal development• Report contract health, risks, and mitigation plans to regional management (24/7 Operations) 8-12 years Arabic speaker<br>you can submit your CV through the link below for more upcoming job vacancies:https://cv-fnrco.com

<h3 >About the Role</h3> <p >Ejada is seeking a <strong >Project Manager (Software\ERP)</strong> to join our team in Jeddah or Makkah, Saudi Arabia. This full-time role focuses on leading and supporting the successful delivery of software and ERP implementation projects, including those involving SAP and Oracle solutions.</p> <h3 >Role Purpose</h3> <p >The Project Manager is responsible for ensuring structured project execution, strong governance, accurate reporting, and effective stakeholder alignment. The role aims to achieve predictable delivery outcomes, particularly within regulated environments such as the banking, government, and defense sectors.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support or lead end-to-end project delivery across SDLC, ERP, SAP, and Oracle implementation phases.</li> <li >Manage project scope, schedule, cost, quality, risks, issues, dependencies, resources, and stakeholder communication.</li> <li >Maintain essential project documentation, including plans, RAID logs, action trackers, meeting minutes, dashboards, status reports, approvals, and governance records.</li> <li >Coordinate with business users, technical teams, QA, DevOps, SAP/Oracle consultants, vendors, and client stakeholders.</li> <li >Support or manage User Acceptance Testing (UAT), defect tracking, release readiness, deployment, cutover, go-live, hypercare, and post-go-live stabilization.</li> <li >Ensure compliance with delivery governance, documentation standards, audit readiness, security reviews, and client approval controls.</li> <li >Monitor project performance, budget, effort consumption, invoicing milestones, and delivery risks where applicable.</li> <li >Lead governance meetings, steering updates, escalation management, and corrective actions based on role seniority.</li> <li >Support continuous improvement of delivery frameworks, reporting quality, planning, estimation, and project governance practices.</li> </ul> <h3 >Required Experience</h3> <p >Candidates must have <strong >5-10 years of experience</strong> in project management, specifically within the context of software, ERP, SAP, or Oracle implementation projects. Experience in managing projects within regulated environments such as banking, government, or defense sectors is required.</p> <h3 >Key Competencies</h3> <p >The successful candidate will demonstrate strong capabilities in structured project execution, maintaining robust governance, accurate reporting, and effective stakeholder alignment. Proficiency in managing all facets of project delivery, including scope, schedule, cost, quality, and risk, is essential.</p> <h3 >Work Location</h3> <p >This full-time position is located in <strong >Jeddah or Makkah, Makkah Province, Saudi Arabia</strong>.</p>

Job Purpose<br>To manage the technical and commercial activities related to the company’s subsurface irrigation system, including lead generation, client communication, preparation of technical and commercial proposals, product presentations, sales follow-up, and after-sales technical support. The role is responsible for supporting the commercialization of the system, expanding its market presence, and ensuring effective coordination between clients and the company’s technical, manufacturing, marketing, and management teams. Key Responsibilities<br>Develop a comprehensive understanding of the system, including its components, operation, technical specifications, applications, and competitive advantages.<br>Identify and approach potential clients, including real estate developers, contractors, landscaping companies, agricultural businesses, consultants, government entities, and other relevant sectors.<br>Manage incoming and outgoing communications related to the system and maintain timely follow-up with prospective and existing clients.<br>Prepare technical and commercial proposals, quotations, presentations, product profiles, and other sales-related documents.<br>Present and demonstrate the system to clients, consultants, contractors, and other relevant stakeholders.<br>Conduct site visits, assess client requirements, and recommend appropriate technical solutions in coordination with the technical team.<br>Follow up on sales opportunities from the initial inquiry through negotiation, approval, contracting, delivery, installation, and payment collection.<br>Maintain an updated database of clients, leads, quotations, communications, and sales opportunities.<br>Prepare periodic sales pipeline, activity, and performance reports for management.<br>Coordinate with the marketing team to prepare promotional materials, campaigns, exhibitions, and product launch activities.<br>Coordinate with manufacturing, procurement, quality assurance, and installation teams to ensure compliance with approved specifications and delivery schedules.<br>Provide technical support and guidance to clients during installation, operation, and after-sales stages.<br>Coordinate product training and demonstrations for clients, employees, installers, and end-users.<br>Record and analyze client feedback, technical observations, and market requirements and communicate them to management and the product development team.<br>Monitor competing products, market prices, customer requirements, and relevant industry developments.<br>Support the continuous improvement and development of the system in coordination with the relevant technical and R&D teams.<br>Ensure the confidentiality and protection of the system’s technical information, intellectual property, and patent-related documentation.<br>Perform any other related duties assigned by management. Qualifications<br>Bachelor’s degree in Agricultural Engineering, Irrigation Engineering, Mechanical Engineering, Mechatronics Engineering, Electronics Engineering, or a related discipline.<br>Minimum of three to five years of experience in technical sales, irrigation systems, control systems, landscaping solutions, agricultural products, or similar technical products.<br>Previous experience in the Saudi market is preferred.<br>Good understanding of irrigation systems, electronic and mechanical control systems, or related technical products.<br>Ability to read technical drawings, specifications, and bills of quantities is preferred.<br>Experience in preparing technical and commercial proposals, quotations, and presentations.<br>Proficiency in Microsoft Office applications and CRM systems.<br>Excellent spoken and written Arabic and English.<br>Valid Saudi driving licence and willingness to conduct site visits throughout the Kingdom. Key Competencies<br>Strong sales, negotiation, and client relationship skills.<br>Excellent written and verbal communication skills.<br>Ability to explain technical concepts clearly to non-technical clients.<br>Commercial awareness and a results-oriented approach.<br>Strong organizational, reporting, and follow-up skills.<br>Proactive and capable of working independently.<br>Strong problem-solving and analytical skills.<br>Ability to coordinate effectively across multidisciplinary teams.<br>Attention to detail and commitment to confidentiality. Key Performance Indicators<br>Number of qualified leads generated and followed up.<br>Number and value of technical and commercial proposals submitted.<br>Sales conversion rate and value of contracts secured.<br>Achievement of approved sales targets.<br>Response and follow-up time for client inquiries.<br>Accuracy and completeness of sales records and periodic reports.<br>Client satisfaction and effectiveness of after-sales support.<br>Payment collection and follow-up against completed sales.

<h3 >About the Role</h3> <p >Atain is seeking an experienced <strong >Business Analyst Airlines Cargo</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role focuses on the cargo domain, specifically involving the analysis of business requirements and the optimization of processes within the air cargo sector. The ideal candidate will possess 5-10 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Gather, analyze, and document comprehensive business requirements.</li> <li >Develop various documentation artifacts, including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, and process flows.</li> <li >Collaborate effectively with business users, developers, Quality Assurance (QA) teams, and product teams.</li> <li >Manage stakeholder relationships to ensure successful project outcomes and alignment with business objectives.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Proven experience as a Business Analyst, with a strong background of 5-10 years in the air cargo and cargo handling sector.</li> <li >Demonstrated ability to work with API integrations and system interfaces.</li> <li >Solid understanding of cargo operations, including the shipment lifecycle, warehouse handling, and logistics processes.</li> <li >Experience operating effectively in Agile/Scrum environments.</li> <li >Excellent communication and stakeholder management abilities.</li> </ul> <h3 >Preferred Skills and Knowledge</h3> <ul > <li >Familiarity with cargo management systems or airline cargo operations.</li> <li >Proficiency with business analysis tools such as JIRA, Confluence, and Visio.</li> </ul> <h3 >Work Type and Location</h3> <p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires on-site presence to collaborate with various teams and stakeholders within the company.</p> <h3 >Application Information</h3> <p >Candidates meeting the specified qualifications are encouraged to apply for this role.</p>

Job Description<br><br>We are Omnissa<br><br>Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.<br><br>Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.<br><br>What is the opportunity?<br><br>We are seeking a Technical Account Manager (TAM) with expertise in End-User Computing (EUC) to join our team. As a TAM, you will be the trusted advisor for our customers, helping them unlock the full potential of their digital workspace investments. You will combine technical proficiency with strategic guidance to ensure successful adoption and optimization of Omnissa technologies while delivering exceptional customer experiences.<br><br>Key responsibilities<br><br>Act as the primary technical contact for assigned customers using Workspace ONE and Horizon. Drive customer success by aligning Omnissa solutions with business objectives. Provide proactive guidance on architecture, deployment, and best practices for Workspace ONE UEM, Horizon VDI/Daa S, and related components. Conduct regular account reviews, health checks, and roadmap sessions to ensure optimal performance and adoption. Deliver technical workshops, enablement sessions, and solution demonstrations. Collaborate with internal teams (Support, Engineering, Product Management) to resolve complex technical issues. Advocate for customer needs and feedback to influence product enhancements.<br><br>Qualifications<br><br>Fluent Arabic & English – Both written and spoken.3+ years experience in relevant end-user community technology i.e. mobile device management, virtual desktops, identity management and security Knowledge of Active Directory and Identity and Access Management systems Being proactive with a can-do attitude and will adapt to change with a real passion for the EUC technology space. Hands-on experience with Omnissa Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, Daa S) is an advantage. Excellent communication and presentation skills for both technical and business audiences. Excellent listening, reasoning, and objection handling skills. You should be effective at working independently and as part of a team. Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) and Workspace ONE (OCA-W) are desirable.<br><br>Additional Information<br><br>Location: Riyadh, Saudi Arabia<br><br>Travel Expectations: Travel is required up to 50% of the time within the Middle East with the ability to travel around Europe and USA when required for industry events or internal events.<br><br>Why join us?<br><br>Work with industry-leading EUC solutions that empower modern workforces. Be part of a customer-centric team driving digital transformation. Competitive compensation, benefits, and opportunities for growth. Work on leading-edge technology and make an impact for customers and Omnissa Experience our outstanding culture and team spirit Growth opportunity<br><br>Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.