وظائف مشرف أمن - المدينة المنورة السعودية

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS </p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: EPA Universal Certification</p> <p>Driver's License</p> <p><br></p>

<p>Own end-to-end forensic investigations across endpoints, cloud platforms, and network infrastructure from initial triage to root cause, including IoC identification, data exfiltration, and unauthorized access</p><p>Coordinate and lead the DFIR team across active investigations, ensuring consistent methodology, evidence integrity, and investigative velocity</p><p>Pull and analyze logs from EDR/XDR, SIEM, DLP, IdP, and email gateway platforms to reconstruct precise attack and user activity timelines</p><p>Acquire forensic images from laptops, mobile devices, servers, and cloud repositories with full chain of custody</p><p>Go deep on artifacts file systems, memory, registry, logs, config states to reconstruct exactly what happened and when</p><p>Correlate endpoint, network, and identity telemetry into a coherent picture of attacker behavior and system access</p><p>Build AI-assisted workflows that automate evidence collection, pattern detection, and timeline generation to scale investigative capacity</p><p>Translate technical findings into clear, chronological narratives for executives and cross-functional stakeholders no jargon, no ambiguity</p><p>Close the loop: feed investigation outcomes back into detection rules, access controls, and policy improvements.</p><p>Compliance: Ensuring all operations align with NCA ECC and SAMA CSF regulations.</p><p>Saudi nationality is required</p><p>Certifications (Highly Preferred)</p><ul><li>SANS / GIAC (GCFA, GCFE, GNFA, GCIA or similar)</li><li>IACIS CFCE</li><li>EC-Council CHFI</li><li>Offsec (OSDA, OSIR)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s in Cybersecurity, International Relations, Computer Science, or related field.</p><p>Experience 5+ years in digital forensics, incident response, or security investigations, with a track record leading or coordinating DFIR engagements</p><p>Exceptional written and verbal communication in both English &amp; Arabic.</p><p>Hands-on proficiency with forensic tooling: FTK, X-Ways, Cellebrite, Axiom, or equivalent platforms</p><p>Strong command of network protocols (TCP/IP, HTTP/S, DNS) and log analysis across SIEM platforms</p><p>Scripting ability in Python, PowerShell, or Bash used to automate evidence processing, not just theoretically</p><p>Deep working knowledge of Windows, macOS, and Linux/Unix environments at the artifact and system level</p><p>Proven experience integrating AI tools into investigative workflows to accelerate triage, pattern detection, or reporting</p><p>Clear, confident communicator able to brief executives and work alongside legal, HR, and compliance teams without losing technical precision</p>

<p><b>Job Summary</b></p><p><br></p><p> We are seeking a skilled Mobile &amp; .NET Developer to design, build, and maintain high-quality, scalable applications across mobile platforms and the .NET ecosystem. The ideal candidate will combine strong technical expertise with a collaborative mindset to deliver compelling solutions that meet business objectives.&nbsp;</p><p><b><br></b></p><p><b>Key Responsibilities</b> - Design, develop, test, and maintain mobile and .NET applications that deliver exceptional performance and user experience - Collaborate with product managers, designers, and other developers to translate requirements into robust technical solutions - Participate in code reviews, contribute to architecture decisions, and ensure code quality and maintainability - Implement scalable APIs and integrate third-party services as needed - diagnose and fix defects, optimize performance, and ensure security best practices - Stay current with industry trends and propose improvements to tools, frameworks, and processes - Mentor junior developers and contribute to a culture of technical excellence Required Qualifications - 5-7 years of experience in .NET development and mobile application development - Strong proficiency in C#, .NET Core/.NET 5+, and related frameworks - Experience with mobile development platforms (iOS/Android) using native or cross-platform approaches - Solid understanding of RESTful APIs, data modeling, and integration patterns - Familiarity with CI/CD pipelines, version control (Git), and automated testing - Strong problem-solving skills and the ability to work independently and in a team Preferred Qualifications - Experience with MAUI, Xamarin, Flutter, or React Native - Knowledge of Azure/AWS cloud services and containerization (Docker, Kubernetes) - Familiarity with Agile methodologies and Jira/Confluence - UI/UX sensitivity and experience collaborating with designers - Experience with performance profiling, debugging, and monitoring tools Skills and Competencies - Languages: C#, JavaScript/TypeScript - Frameworks: .NET, .NET Core, ASP.NET, MAUI/Xamarin or equivalent mobile frameworks - Mobile: iOS and Android development concepts, mobile architecture patterns - Databases: SQL Server, SQLite, or other relational databases - Tools: Visual Studio, Git, CI/CD tools, unit/integration testing frameworks - Soft skills: effective communication, collaboration, time management, and adaptability Education and Certifications - Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience) - Relevant certifications (e.g., Microsoft Certified: .NET Developer, Azure Developer Associate) are a plus</p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><div><p style="font-size: 13px;"><br></p><p style="font-size: 13px;">Education: Technical, Trade, or Vocational School Degree.</p><p style="font-size: 13px;">Related Work Experience: At least 2 years of related work experience.</p><p style="font-size: 13px;">Supervisory Experience: At least 2 years of supervisory experience.</p><p style="font-size: 13px;">License or Certification: None</p><p style="font-size: 13px;"></p><p style="font-size: 13px;"></p></div><div></div><p style="font-size: 11px;"><br></p>

<p>General Manager (Large Mall ) Jeddah Posting Date: 19/09/2026 Ref: KSA-471 Position: General Manager (Large Mall ) Jeddah Location: KSA City: Jeddah Sector: Services Years of Experience 20 plus Qualification: BA Salary: Market Rate Workdays: 6 Description: Our client is a leading large-scale company in the field of shopping malls and commercial real estate management. To drive commercial growth and operational excellence, we are seeking a seasoned, strategic Mall Manager to oversee the complete operations, tenant relations, and financial performance of a landmark retail destination in Jeddah, Saudi Arabia. Key Core Tasks P&amp;L &amp; Strategic Financial Leadership: Oversee the mall s entire profit and loss (P&amp;L), develop annual budgets, optimize operational expenditures, and maximize Net Operating Income (NOI). Tenant Relationship &amp; Lease Management: Serve as the executive liaison for hundreds of retail, F&amp;B, and anchor tenants, ensuring high lease compliance, timely rent collection, and optimal occupancy rates. Operations &amp; Facility Governance: Supervise mall facilities, MEP infrastructure, housekeeping, crowd management, and health, safety, and security (HSE) standards to ensure seamless day-to-day operations. Footfall &amp; Marketing Strategy: Collaborate with marketing teams to devise footfall-driving activations, seasonal campaigns, and community events that elevate the mall s brand positioning and retail sales. Customer Experience &amp; Quality Assurance: Maintain five-star visitor service standards across all public zones, amenities, and parking structures to deliver an exceptional guest journey. Regulatory Compliance &amp; Authority Liaison: Ensure full alignment with Saudi governmental authorities, Baladiyah, Civil Defense, and local commercial guidelines. Team Leadership &amp; Performance: Direct, mentor, and evaluate cross-functional departmental managers and on-site contractors to sustain peak operational efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Requirements &amp; Qualifications Education: Bachelor s degree in Business Administration, Real Estate, Marketing, Engineering, or a relevant discipline. Experience: Minimum 15 years of progressive retail/property management experience, including proven leadership in running large-scale shopping malls housing hundreds of retail and F&amp;B units. Languages: Full professional proficiency in both Arabic and English (spoken and written).</p>

<p><b>POSITION SUMMARY</b></p><p><br></p><p>&nbsp;Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<p>POSITION SUMMARY Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h3>PREFERRED QUALIFICATIONS</h3><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver s License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<p>Primary Responsibilities Concierge Operation Assist guests with all inquiries, both hotel and non-hotel related Attend shift briefings to ensure hotel activities and operational requirements are known Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel s operating standards Consult Log Book for information/requests left by outgoing shift Manage guests mails, messages, courier services and parcel postage as requested by guests Maintain order and security of guests keys and other selected keys kept in Front Office, ensuring key issue policy is followed Receive telephone calls and take messages for guests who are out Other Responsibilities Maintain complete knowledge of all food &amp; beverage services, outlets and hotel services/features Be fully conversant with hotel fire &amp; life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Main Complexity/Critical issues in the Job Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests expectation/VOG target.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser). Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS </p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None </p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<strong>Description<br><br></strong><strong>Job Purpose: <br><br></strong>Operates in all clinic areas and in-patient areas to conduct echocardiogram (TTE and TEE), stress testing (treadmill, Dobutamine and thallium / Sestamibi with the nuclear imaging), and 24 hour holter (ECG) and BP monitoring procedures. Performs on patients of both sexes and all nationalities, thus ethical and cultural sensitivities are of paramount importance in the way the work is done. Coordinates with the cardiologists and specialists for supervision and reports.<br><br><strong>Key Responsibilities And Duties<br><br></strong><ul><li> Echocardiograms Transthoracic Echocardiogram ( TTE ):</li><li>Performs 2D echo Doppler studies on adult, pediatric and neonatal patients and writes down the preliminary results.</li><li>Notifies cardiologists of suspected abnormalities necessitating immediate attention (e.g. Pericardial tamponade, cardiac tumors, malfunctioning valve prosthesis and complex congenital heart disease, etc.).</li><li>Prepares reports / videos of patients for official reading of the Consultant Cardiologist.</li><li>Maintains documentation and down-time equipment used in the Echo lab.</li><li>Maintains statistics, patient record and area monthly report.</li><li>Reports to supervisor / department head any staff problems / malfunction of the echo equipment.</li><li>Requests and obtains outpatients charts on all scheduled patients.</li><li>Maintains supplies as needed for the examination room.</li><li>Maintains daily the examination room in a clean and orderly environment for patient care (including changing the bed sheets).</li><li>Maintains daily census record of Echo procedures completed.</li><li> Trans-esophageal Echocardiogram ( TEE ) if applicable:</li><li>Performs pre-procedure equipment preparation and sterilization and acquisition of signed consent form.</li><li>Acquires quick history and physical examination about the nature of the disease.</li><li>Helps the patient to understand what to expect, alleviate anxiety and enhance compliance during TEE examination. Also a brief drug and allergy history or dysphagia or esophageal disease should be elicited.</li><li>line to administer sedation or emergency medications.</li><li>Advises patient to remove dentures and places the mouth piece.</li><li>Instructs the patient to lie on his left lateral position with neck and knee bent forward and swallowing during intubations with nasal breathing.</li><li>Be alert in monitoring vital signs and complications.</li><li>Monitor s the patient after the procedure at least 1-2 hours for potential complication of the procedures, anesthetic or sedative.</li><li>Maintains census record of the procedure completed.</li><li> Stress Test:</li><li>Treadmill Exercise Test, Dobutamine Stress Test, Exercise Sestamibi and Presenting Sestamibi.</li><li> Prior to the test, explains the procedure to the patient:</li><li> to dress comfortably ( e.g. loose fitting, light weight clothing and sports shoes</li><li>not to eat a heavy meal 4-8 hours before the test</li><li>Asks the patient to sign a consent form as per policy.</li><li>Explains the procedure in detail and re-assure the patient if he/she is anxious.</li><li>Garment/s above the waist should be removed temporarily in order to attach 10 disposable electrodes.</li><li>Prepares the skin area where the electrodes are to be attached like shaving the area if necessary, rubbing the skin vigorously with alcohol swabs.</li><li>Connects the lead wires to the patient’s electrodes (lead wires are color coded). Position the cable yoke so that the cable does not interrupt the patient when he/she is on the treadmill.</li><li>Records ECG preferably with the patient lying and standing.</li><li>Takes the patient’s blood pressure, preferably with the patient lying and standing.</li><li>Sets the maximum heart rate to be reached for the patient in question.</li><li>Ensures the crash cart is ready for use should an emergency arise.</li><li>Maintains daily census record of the procedure completed.</li><li> Holter Monitoring:</li><li>Explains the test to the patient.</li><li>Asks the patient to remove clothing above the waist.</li><li>Skin preparation: shaves hair if necessary, rub the electrodes sites several times with alcohol swabs.</li><li>Attaches the electrodes for a two channel recording as shown in the operator’s manual. Fix the electrodes with adhesive plaster.</li><li>Attaches the cable lead wires following color coding as shown in the operator’s manual. Makes stress loops to prevent from pulling the electrodes.</li><li>After 24 hours, switch off the monitor and disconnect the patient cable lead wires from the electrodes. Take off and discard the electrodes.</li><li>Process the unit in the computer by typing all the necessary information about the patient, scanning and saving the ECG tracings recorded for 24 hours then to be ready for analyzing of the specialist / consultant cardiologist.</li><li> Maintains daily census record of the procedure completed.</li><li> Ambulatory Blood Pressure Monitoring:</li><li>Explains the test to the patient and its indication.</li><li>Sets the machine to check blood pressure every 15-30 minutes during the day and every 1-2 hours during sleeping time.</li><li>After 24 hours, disconnect from the patient and scan it in the computer.</li><li>Maintains daily census record of procedure completed.</li><li> Educates patients and their families about health conditions, treatments and preventative measures if applicable.<br><br></li></ul><strong>All Fakeeh Care employees are responsible for continuous improvement, including:<br><br></strong><ul><li>Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Experience</strong>:<br><br><strong>Education<br><br></strong>Minimum of 3 years of practical experience<br><br>BS Medical Technology or any related medical field<br><br><strong>Language<br><br></strong>English and Arabic preferred.<br><br><strong>Licenses / Certifications<br><br></strong>License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), ACLS and BLS

<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email &amp; Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records &amp; Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order &amp; Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Required Qualifications</p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul><p>Preferred Skills</p><p>Experience with the following is beneficial:</p><ul><li>CRM and customer-support software.</li><li>Live-chat platforms.</li><li>Email ticketing systems.</li><li>Microsoft Office.</li><li>Google Workspace.</li><li>Order-management systems.</li><li>E-commerce customer support.</li><li>Call center or contact center environments.</li><li>Basic technical troubleshooting.</li><li>Customer complaint resolution.</li><li>Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul><p>Training may be provided for company-specific products, systems, policies, and procedures.</p><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul>