وظائف مساعد مدير - جدة السعودية

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Assistant IT Manager Department: Information Technology Reporting to: IT Manager / Director of ITProperty: Red Sea Global Hospitality<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role As the Assistant IT Manager, you will play a critical role in ensuring the reliability, security, and innovation of Red Sea Global Hospitality’s IT systems. You will support the IT Manager in overseeing network operations, enterprise infrastructure, cloud and endpoint platforms, cybersecurity protocols, and end-user support, while driving technology initiatives that align with our strategic goals. This role demands a proactive problem-solver with strong technical expertise, leadership skills, and a passion for leveraging technology to enhance operational efficiency and guest satisfaction in a dynamic luxury hospitality environment.<br>Key Areas of Responsibilities At Red Sea Global Hospitality, we go beyond expectations to create seamless, innovative, and luxurious experiences for our guests and colleagues. The responsibilities listed below represent the core areas of this role but are not exhaustive. Our team continuously evolves to meet the dynamic needs of luxury hospitality.<br>IT Infrastructure & Operational Excellence Ensure high availability and smooth operation of IT infrastructure across guest-facing and back-of-house environments—including servers, networks, cloud platforms, and hospitality applications. Administer and maintain enterprise network infrastructure—including Forti Gate firewalls and Aruba switching and wireless—ensuring secure segmentation (VLANs), high availability, resilient failover, and consistent performance across guest and corporate networks. Manage the Microsoft cloud and endpoint estate—Microsoft 365, Azure, and Microsoft Entra ID (identity and conditional access), with device provisioning and compliance through Microsoft Intune—enabling secure, seamless access for corporate and property teams. Proactively monitor system performance and resolve outages with minimal disruption to guest experience and hotel operations. Oversee data protection through regular backups, robust disaster recovery protocols, and comprehensive cybersecurity measures tailored to hospitality environments.<br>Guest Technology & Experience Enhancement Elevate the luxury experience through optimized guest-facing technologies such as high-speed Wi-Fi, smart room controls, mobile concierge apps, IPTV, and digital key systems. Partner with front office, housekeeping, F&B, and spa teams to integrate intuitive, efficient technology solutions that enhance service delivery. Troubleshoot AV systems, digital signage, and event/conference room technologies to ensure flawless guest experiences during events and VIP stays.<br>Team Leadership & Service Culture Lead and inspire the IT support team in delivering exceptional service to both internal users and external guests, aligned with the hospitality brand’s service standards. Provide coaching, mentorship, and training on new systems, service protocols, and cybersecurity awareness. Manage the IT helpdesk, ensuring prompt, courteous, and effective resolution of technical requests from staff and guests alike.<br>Technology Projects & Innovation Support the execution of hospitality-specific IT initiatives—Property Management System (PMS) upgrades, Point of Sale (POS) integrations, Internet of Things (IoT) deployments for smart operations, etc. Collaborate cross-functionally with hotel departments, vendors, and consultants to implement solutions that improve guest satisfaction and operational efficiency. Track milestones, costs, and timelines to ensure that projects are delivered on time, within budget, and aligned with brand standards.<br>Governance, Compliance & Cybersecurity Ensure strict adherence to hospitality-relevant regulations such as PCI-DSS (for secure payment systems), GDPR, and PDPA. Leverage Microsoft Defender and the broader Microsoft security suite for threat detection, endpoint protection, and continuous monitoring across the estate. Maintain clear documentation of system architecture, IT policies, vendor contracts, and audit logs. Conduct periodic security reviews and vulnerability assessments to safeguard guest data and business continuity.<br>Sustainability & Responsible ITSupport the implementation of sustainable IT practices—such as low-energy hardware, cloud-based systems to reduce infrastructure footprint, and paperless workflows. Explore and recommend technologies (e.g., AI, automation, smart energy systems) that align with the property’s sustainability goals. Use analytics and reporting tools to identify opportunities for efficiency and resource optimization.<br>Key Qualifications<br>Education & Experience Bachelor’s degree in Information Technology, Computer Science, or a related discipline.5+ years in IT roles, with at least 1 year in a supervisory or leadership capacity. Prior experience in the hospitality, tourism, or luxury retail sector is highly preferred.<br>Preferred Qualifications Experience managing IT systems in high-end resorts, multi-property environments, or remote hospitality destinations. Hands-on experience with enterprise networking and security platforms—particularly Forti Gate firewalls and Aruba switching and wireless—covering configuration, segmentation, and performance optimization. Strong working knowledge of the Microsoft ecosystem—Azure, Microsoft Entra ID, Intune, and Microsoft Defender—for identity management, endpoint administration, and cybersecurity. Relevant technical certifications are an advantage (e.g., Fortinet NSE, Aruba ACMA/ACMP, Microsoft AZ-104 or SC-200). Familiarity with hospitality-centric platforms (e.g., Opera PMS, Micros POS, Salesforce for guest CRM). Commitment to eco-conscious IT strategies and innovation.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes. Daily meals on duty and uniform dry-cleaning services. Year-round events of social, wellness programs, charity drives, and sports activities.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

<h3 >About Salla and the Role</h3> <p >Salla empowers over 100,000 merchants to operate their businesses. As a <strong >Senior Product Manager</strong>, you will lead the strategic expansion of Salla across the GCC and beyond. This full-time role is based in Jeddah, Makkah Province, and requires 5-10 years of relevant experience in product management, specifically with market expansion initiatives.</p> <h3 >Role Overview and Impact</h3> <p >This role is central to Salla's growth, focusing on adapting the product for new markets rather than a direct replication of its Saudi Arabian model. Each market presents distinct payment systems, regulatory frameworks, logistics challenges, and merchant expectations. You will be responsible for critical product decisions that determine successful market entry, ensuring Salla functions as effectively in new regions as it does in its home market. This involves diagnosing specific product needs, prioritizing development or adaptation, and driving improvements from conception to launch.</p> <p >Your impact will span three primary areas:</p> <ul > <li ><strong>Activation in New Markets:</strong> Identifying and resolving friction points from signup to a merchant's first order, with a focus on payments and Know-Your-Customer (KYC) compliance.</li> <li ><strong>Market-Specific Product Fit:</strong> Implementing necessary payment and logistics integrations, compliance workflows, and localization to ensure Salla feels native to each market.</li> <li ><strong>Expansion Infrastructure:</strong> Developing shared product primitives and a repeatable playbook to enhance the efficiency of subsequent market entries.</li> </ul> <h3 >Key Responsibilities</h3> <ul > <li >Own the product roadmap for expansion across the GCC and beyond, managing market entries sequentially with a clear strategy for future markets.</li> <li >Diagnose merchant drop-off points between signup and first order in each market and implement product changes to address these gaps.</li> <li >Drive payment and compliance product development per market, including KYC flows, payment gateway integrations, and adherence to regulatory requirements.</li> <li >Determine which core product components require market-specific adaptation versus those that should remain shared infrastructure, and manage associated investment decisions.</li> <li >Define and monitor key metrics reflecting market progress, such as time to first order, activation rate by market, ninety-day retention, and the share of merchants expanding regionally.</li> <li >Establish measurement frameworks from scratch in markets lacking existing benchmarks, distinguishing genuine activation signals from noise.</li> <li >Lead cross-functional teams across engineering, design, operations, legal, and local market teams, influencing outcomes without direct authority.</li> <li >Communicate product tradeoffs, sequencing, and deliberate pauses to maintain focus.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Proven experience owning product for market expansion or geographic rollout within a software, fintech, or commerce platform.</li> <li >Demonstrated experience with adapted payments, compliance, or onboarding across diverse regulatory environments is preferred.</li> <li >Deep understanding of merchant activation dynamics, including diagnosing drop-off rates and implementing product changes to improve activation.</li> <li >Fluency in payments and KYC as a product challenge, encompassing gateway integrations, document flows, and their product implications.</li> <li >Familiarity with Gulf market realities, including local payment methods, logistics infrastructure, value-added tax (VAT), commercial licensing, and regional differences in merchant behavior.</li> <li >Track record of improving time-to-value in self-serve, low-touch environments where the product facilitates onboarding.</li> <li >Strong analytical instinct and comfort in building measurement frameworks for markets without existing benchmarks.</li> <li >Experience leading cross-functional work effectively without direct authority over involved teams.</li> <li >Demonstrated meaningful ownership in ambiguous or early-stage contexts.</li> <li >Gulf residency or prior regional experience is preferred over theoretical market knowledge.</li> </ul> <h3 >Work Environment and Relocation</h3> <p >This full-time position is based in Jeddah, Makkah Province. The role requires a willingness to relocate to Saudi Arabia to effectively lead the strategic product expansion efforts and engage with local market realities.</p> <h3 >Application Information</h3> <p >Candidates who meet the qualifications and are prepared to contribute to Salla's regional growth are encouraged to apply.</p>

<h3 >About Panda Retail Company – Savola Group</h3> <p >Panda Retail Company, part of the Savola Group, is seeking a qualified professional to join its team. This role contributes to the company's strategic focus on enhancing customer loyalty and engagement through data-driven initiatives within the retail sector.</p> <h3 >The Role: Loyalty Deployment Assistant ******** &amp; Loyalty</h3> <p >The <strong >Loyalty Deployment Assistant ******** &amp; Loyalty</strong> is responsible for analyzing loyalty program audience segments and campaign performance metrics. This position plays a critical role in enabling data-informed decision-making to optimize campaign targeting, improve member engagement, and maximize the return on investment of loyalty initiatives across all channels.</p> <h3 >Key Responsibilities</h3> <ul > <li >Analyze loyalty program audience data to identify behavioral segments, purchase patterns, and engagement trends that inform targeted and personalized campaign strategies.</li> <li >Develop and maintain campaign performance dashboards and reports to monitor Key Performance Indicators (KPIs) such as redemption rates, earn rates, active member counts, and campaign ROI, enabling timely corrective actions.</li> <li >Design and implement A/B testing frameworks to evaluate campaign messaging, offer types, and targeting parameters, and present findings with clear recommendations to optimize future executions.</li> <li >Collaborate with the CRM and marketing teams to define segmentation criteria and prepare data-driven audience briefs that align campaign objectives with member profiles.</li> <li >Conduct post-campaign analyses to evaluate results against predefined targets, document learnings, and propose continuous improvement measures to enhance campaign effectiveness.</li> <li >Monitor member lifecycle metrics including acquisition, activation, engagement, retention, and churn to proactively identify risks and opportunities for program growth.</li> <li >Support the development and validation of predictive models that forecast campaign outcomes, member value, and behavioral trends to guide strategic planning.</li> <li >Ensure data accuracy and integrity by collaborating with data engineering and IT teams to validate, reconcile, and maintain loyalty data sources and reporting pipelines.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of experience</strong> in loyalty program management, CRM analytics, or a closely related field, demonstrating a strong background in data analysis and strategic deployment.</p> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position. The successful candidate will be based in either <strong >Makkah</strong> or <strong >Jeddah</strong>, Saudi Arabia.</p> <h3 >Commitment to Data-Driven Loyalty</h3> <p >Panda Retail Company – Savola Group is dedicated to leveraging data insights to build and sustain strong customer loyalty. This role offers an opportunity to contribute significantly to these strategic objectives.</p>

Mӧvenpick Hotel & Residences Riyadh<br><br><br><br>Job Description<br><br>1. Operational & Quality Excellence<br><br>Direct and oversee daily operations of all F&B outlets, room service, lounges, and event/banquet spaces. Enforce Accor and Mövenpick brand standards across service delivery, presentation, and operational execution. Maintain top-tier hygiene, food safety, and cleanliness standards in compliance with local Municipality regulations and HACCP/ISO certifications. Monitor guest feedback (RPS/Trust You, online reviews) to identify areas for improvement and maintain high satisfaction scores.2. Financial Performance & Revenue Management<br><br>Develop and execute the annual F&B business plan, operating budget, and capital expenditure (CAPEX) requests. Monitor sales, cost of sales (food & beverage cost), labor costs, and operational expenses to maximize gross operating profit (GOP). Collaborate with the Culinary, Finance, and Marketing teams to design innovative menus, promotional campaigns, and pricing strategies that boost average check and cover counts. Conduct regular menu engineering analyses to ensure profitability and market relevance.3. Leadership & Talent Management<br><br>Mentor, train, and develop the F&B management team and line staff, fostering a positive culture of continuous learning. Partner with the People & Culture department to recruit, onboard, and retain top talent. Champion Saudization initiatives in alignment with national workforce development targets and Ministry regulations. Conduct annual performance reviews, succession planning, and individual development plans for key F&B personnel.4. Strategic Planning & Brand Innovation<br><br>Continuously evaluate local market trends, competitor strategies, and dining habits in Riyadh to introduce modern F&B concepts. Lead banquet and catering strategy for major corporate events, conferences, and luxury social functions. Partner with the Culinary team to highlight authentic Mövenpick culinary heritage (e.g., Mövenpick coffee, Swiss specialties, ice cream) while adapting to local dining preferences.<br><br>Qualifications<br><br>Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field. Experience: Minimum of 5–8 years of progressive F&B management experience in premium 5-star international hotel chains, with at least 2–3 years in a Director role or senior Assistant Director capacity. Geographic Experience: Prior experience in the Middle East (GCC/Saudi Arabia) and familiarity with Riyadh's hospitality market is highly advantageous. Languages: Fluent in English (written and spoken) and French, German or Arabic Language is an advantage. Previous GSS or KSA Experience is a must. Core Competencies<br><br>Commercial Acumen: Strong understanding of P&L management, financial reporting, menu engineering, and cost containment strategies. Leadership & Influence: Outstanding interpersonal and communication skills with a track record of building cohesive, high-performing teams. Guest-Centric Mindset: Deep passion for luxury service standards and genuine Swiss-style hospitality. Regulatory Knowledge: Familiarity with Saudi Labor Law, local Municipality regulations, and food safety standards.

<h3 >About Nahdi Medical Co. and the Role</h3> <p >Nahdi Medical Co. is seeking a <strong >Hair Care Category Senior Manager</strong> to join its team on a full-time basis in Jeddah or Makkah. This role is central to managing the hair care product mix, ensuring the achievement of commercial Key Performance Indicators (KPIs) in alignment with departmental strategy and supplier relationships. The Senior Manager will co-lead cross-functional activities with various stakeholders to ensure strategic alignment and effective execution.</p> <h3 >Strategic Category Management</h3> <ul > <li >Develop and execute the category strategy based on its defined role and intent, aligning with the broader division strategy.</li> <li >Manage the category portfolio by identifying customer needs and market insights to create new segments and list differentiated products.</li> <li >Drive the listing and delisting cycle for category SKUs, including creating new item forms, analyzing performance, and developing liquidation plans.</li> <li >Manage the distribution model of category SKUs through assortment control, item ranging, and defining assortment profiles for new shop formats.</li> <li >Coordinate with space planning and marketing teams to manage product display (Planogram) based on shopper insights, category strategy, and financial objectives.</li> </ul> <h3 >Supplier Relationship and Business Development</h3> <ul > <li >Manage and control preferred supplier lists through item selection, negotiation, and communication to drive profit mix.</li> <li >Cultivate relationships with category suppliers, developing joint business plans where applicable, and participating in contract renewal processes.</li> <li >Analyze market trends and shopper insights to anticipate future trends, supporting the division manager in developing divisional strategy.</li> <li >Assist the division manager in building internal and external relationships by leading cross-functional projects and tasks.</li> </ul> <h3 >Cross-Functional Alignment and Commercial Execution</h3> <ul > <li >Drive the consumer communication strategy for the category in collaboration with the marketing department and suppliers.</li> <li >Support the promotion calendar by agreeing on promoted items and offers with suppliers, securing budgets, and monitoring impact with marketing.</li> <li >Prioritize commercial training scope with the business support team and suppliers for new product materials.</li> <li >Develop pricing strategy and tactics for category items to maximize financial benefits, increase market share, and maintain customer satisfaction.</li> <li >Drive in-store activities by designing and agreeing on initiatives with suppliers, negotiating rental fees, and selecting Point of Sale (POS) materials.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in category management or a similar commercial role. The role requires demonstrated abilities in strategic planning, portfolio management, supplier negotiation, and cross-functional project leadership.</p> <h3 >Work Environment Details</h3> <p >The work environment for this role is primarily indoors, accounting for 80% of the time, with 20% spent outdoors. The standard work week is 5 days, with 2 days off. Working hours are from 8:00 AM to 6:00 PM, including a one-hour break.</p>

Job Summary:<br>A Paralegal is responsible for assisting the Legal Manager and the Legal Team in providing legal solutions that promote the Company’s commercial interests and ensure its compliance with all Saudi laws and regulations.<br>Responsibilities:<br>Prepares draft contracts for review by the Legal Manager. Review new contractual agreements and report to the Legal Manager on any observed non-compliance whether by outside parties or by the relevant company as appropriate. Assists in developing and maintaining a database of all company contracts and legal obligations. Assists the Legal Department with review of contracts prepared by other parties proposing to enter into agreements with our group of companies ensuring that the relevant company’s legal rights are protected. Represents or assists the group and each relevant company before any Ministry for filings including GAC and MISA filings. Advises the staff on the interpretation of any agreements / contracts to clarify issues. Liaises with outside law firms and / or lawyers engaged for special assignments ensuring that legal matters are attended to in a timely manner. Drafts legal letters and settlements for issuance to contractors. Brings to the notice of the management any new regulations / laws in the Kingdom of Saudi Arabia that may have a potential impact, either positive or negative on the group’s or any of its companies’ operations. Demonstrates a ‘can do’ attitude and willingness / ability to think outside the box. Stays updated on industry trends, emerging risks, and regulatory changes in KSA.<br>Any other related tasks and responsibilities that are assigned by the Management.<br>Qualifications:<br>Bachelor’s degree in law from a reputable university. Minimum of 2 years of professional experience in commercial and business law. Fluent in both English and Arabic. Strong legal drafting skills. Solid knowledge of Saudi company, commercial, and regulatory laws. Ability to work independently and manage multiple priorities simultaneously.

Job Overview The ideal candidate will provide high-level administrative and operational support to senior executives. This role requires excellent organizational skills, strong communication, attention to detail, and the ability to manage confidential information professionally. The Executive Assistant will also support the team with Saudi market insights, local coordination, and business-related research.<br>Responsibilities Manage executives’ calendars, schedules, meetings, and appointments. Assist executives with meeting preparation, agendas, and required materials. Respond to emails and document requests on behalf of executives when required. Draft presentations, meeting notes, reports, and other business documents. Conduct research and provide insights into the Saudi market, culture, and business practices. Coordinate with local individuals, companies, and service providers when needed. Act as a reliable local point of contact and support day-to-day operations related to the Saudi market. Handle ad hoc tasks and requests efficiently and professionally. Follow up on action items and ensure tasks are completed within deadlines. Maintain a high level of confidentiality when handling sensitive information.<br>Qualifications Bachelor’s degree or equivalent relevant experience. Proficiency in Microsoft Office Suite, especially Word, Excel, and Power Point. Excellent organizational and time-management skills with strong attention to detail. Ability to multitask, prioritize responsibilities, and maintain strong follow-up. Strong written and verbal English communication skills. Highly reliable, responsible, and trustworthy. Good understanding of the Saudi market, culture, people, and business environment. Resourceful with strong research and problem-solving skills. Comfortable handling both research/advisory tasks and practical coordination. Flexible, proactive, and comfortable working with changing or ambiguous requests. Previous experience as an Executive Assistant, Personal Assistant, Administrative Assistant, or in a similar role is a plus. Chinese language skills are a plus.

Job Overview The ideal candidate will provide high-level administrative and operational support to senior executives. This role requires excellent organizational skills, strong communication, attention to detail, and the ability to manage confidential information professionally. The Executive Assistant will also support the team with Saudi market insights, local coordination, and business-related research. <br>Responsibilities Manage executives’ calendars, schedules, meetings, and appointments. Assist executives with meeting preparation, agendas, and required materials. Respond to emails and document requests on behalf of executives when required. Draft presentations, meeting notes, reports, and other business documents. Conduct research and provide insights into the Saudi market, culture, and business practices. Coordinate with local individuals, companies, and service providers when needed. Act as a reliable local point of contact and support day-to-day operations related to the Saudi market. Handle ad hoc tasks and requests efficiently and professionally. Follow up on action items and ensure tasks are completed within deadlines. Maintain a high level of confidentiality when handling sensitive information.<br>Qualifications Bachelor’s degree or equivalent relevant experience. Proficiency in Microsoft Office Suite, especially Word, Excel, and Power Point. Excellent organizational and time-management skills with strong attention to detail. Ability to multitask, prioritize responsibilities, and maintain strong follow-up. Strong written and verbal English communication skills. Highly reliable, responsible, and trustworthy. Good understanding of the Saudi market, culture, people, and business environment. Resourceful with strong research and problem-solving skills. Comfortable handling both research/advisory tasks and practical coordination. Flexible, proactive, and comfortable working with changing or ambiguous requests. Previous experience as an Executive Assistant, Personal Assistant, Administrative Assistant, or in a similar role is a plus. Chinese language skills are a plus.

<p><font dir="auto" ><font dir="auto" >We are seeking a detail-oriented and analytical Assistant Credit Manager to join our finance team in Jeddah, Saudi Arabia. In this role, you will support the Credit Manager in evaluating creditworthiness, managing credit portfolios, and ensuring compliance with organizational credit policies. You will play a key role in assessing credit risk and maintaining the integrity of our lending operations while delivering professional service to our clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Analyze credit applications and financial documentation to assess borrower creditworthiness and repayment capacity</font></font></p><p><font dir="auto" ><font dir="auto" >Evaluate credit risk using established criteria and recommend appropriate credit limits and terms</font></font></p><p><font dir="auto" ><font dir="auto" >Review and verify loan documentation for accuracy, completeness, and compliance with credit policies</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor existing credit accounts and identify potential risks or delinquencies requiring management attention</font></font></p><p><font dir="auto" ><font dir="auto" >Prepare credit analysis reports and recommendations for review by the Credit Manager</font></font></p><p><font dir="auto" ><font dir="auto" >Maintain organized and accurate credit files and records in accordance with regulatory requirements</font></font></p><p><font dir="auto" ><font dir="auto" >Communicate with clients regarding credit decisions, documentation requirements, and account status</font></font></p><p><font dir="auto" ><font dir="auto" >Support the Credit Manager in implementing credit policies and procedures across the organization</font></font></p><p><font dir="auto" ><font dir="auto" >Conduct follow-up activities on outstanding credit issues and maintain detailed records of actions taken</font></font></p><p><font dir="auto" ><font dir="auto" >Assist in preparing credit performance metrics and portfolio analysis reports</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure all credit activities comply with Saudi Arabia banking regulations and organizational standards</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >2-4 years of professional experience in credit management, credit analysis, or related finance role</font></font></p><p><font dir="auto" ><font dir="auto" >Demonstrated expertise in credit risk assessment and financial analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Strong knowledge of credit policies, procedures, and banking regulations</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in analyzing financial statements and credit documentation</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent organizational and time management skills with ability to manage multiple priorities</font></font></p><p><font dir="auto" ><font dir="auto" >Strong attention to detail and accuracy in data management and record keeping</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent written and verbal communication skills</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency with credit management software and financial analysis tools</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to work independently and collaboratively within a team environment</font></font></p><p><font dir="auto" ><font dir="auto" >Professional demeanor with strong ethical standards</font></font></p><p><font dir="auto" ><font dir="auto" >Preferred: Bilingual capabilities in Arabic and English</font></font></p><p><font dir="auto" ><font dir="auto" >Preferred: Familiarity with Saudi Arabia banking and credit regulations</font></font></p><p><font dir="auto" ><font dir="auto" >Preferred: Experience with credit management systems and databases</font></font></p>

<br> <div>Job Description</div> <br> <p>We are seeking a detail-oriented and analytical Assistant Credit Manager to join our finance team in Jeddah, Saudi Arabia. In this role, you will support the Credit Manager in evaluating creditworthiness, managing credit portfolios, and ensuring compliance with organizational credit policies. You will play a key role in assessing credit risk and maintaining the integrity of our lending operations while delivering professional service to our clients.</p> <ul> <li>Analyze credit applications and financial documentation to assess borrower creditworthiness and repayment capacity</li> <li>Evaluate credit risk using established criteria and recommend appropriate credit limits and terms</li> <li>Review and verify loan documentation for accuracy, completeness, and compliance with credit policies</li> <li>Monitor existing credit accounts and identify potential risks or delinquencies requiring management attention</li> <li>Prepare credit analysis reports and recommendations for review by the Credit Manager</li> <li>Maintain organized and accurate credit files and records in accordance with regulatory requirements</li> <li>Communicate with clients regarding credit decisions, documentation requirements, and account status</li> <li>Support the Credit Manager in implementing credit policies and procedures across the organization</li> <li>Conduct follow-up activities on outstanding credit issues and maintain detailed records of actions taken</li> <li>Assist in preparing credit performance metrics and portfolio analysis reports</li> <li>Ensure all credit activities comply with Saudi Arabia banking regulations and organizational standards</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>2-4 years of professional experience in credit management, credit analysis, or related finance role</li> <li>Demonstrated expertise in credit risk assessment and financial analysis</li> <li>Strong knowledge of credit policies, procedures, and banking regulations</li> <li>Proficiency in analyzing financial statements and credit documentation</li> <li>Excellent organizational and time management skills with ability to manage multiple priorities</li> <li>Strong attention to detail and accuracy in data management and record keeping</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency with credit management software and financial analysis tools</li> <li>Ability to work independently and collaboratively within a team environment</li> <li>Professional demeanor with strong ethical standards</li> <li>Preferred: Bilingual capabilities in Arabic and English</li> <li>Preferred: Familiarity with Saudi Arabia banking and credit regulations</li> <li>Preferred: Experience with credit management systems and databases</li> </ul> <br>

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>Skills<br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment

About the Company<br>About the Role<br>As Finance Manager, you provide financial leadership and play instrumental role in formingaccounting strategies. A Finance Manager role, especially in SME companies, can include broadvisionary responsibilities as well as hands-on management.<br>Purpose of Job<br>The Finance Manager will be an integral part of the finance and accounting team. Responsible completely for the finance, accounting , auditing, reporting legal and HR functions and ensure compliance.<br>Responsibilities<br>Principal Accountabilities/Main Tasks<br>FINANCE, ACCOUNTING & REPORTINGPrepare and maintain all accounting-related documents Oversee all financial transactions Handle and manage the overall Company Finances (Accounts Receivable, Accounts Payable, Banking, etc.) Reconcile and prepare quarterly VAT returns. Reconcile and prepare monthly excise returns, UBO and ESR submission if any. Prepare local reporting requirements to ZATCA, Ministry of Finance, E-invoicing and Labor departments Active participation in the periodic local executive management meetings Evaluate and establish workflows and internal controls related to Finance and Personnel Structure to make sure they are in par with current regulations Be contact person for the headquarter for all finance related topics Ownership of the weekly and monthly reporting to the headquarters Prepare analysis and reports for the headquarter , (MIS, cashflow etc) Prepare and present financial reports and analyses to the CEO/ Group FC as needed. Responsible for Finance Department's financial reporting, budget, and long-range planning (LRP) strategy with coordination of the CEO / Group FCResponsible for the yearly Audit Compliances Fully manage the Account Receivables/Overdue process Follow up with Sales + customers (if need be) on payments and overdue Manage collections management for delinquent accounts Manage the corporate banking accounts with entries and upkeeping Manage Payments/checks/remittances etc.. Liaising with bank, KYC completion, negotiation . Process improvements to enhance periodic reporting to remain relevant while continuously improving the quality of reporting and analytics provided to the business. Assist CEO on the budgeting processes (sales, cost, HR, payroll etc) Closely assist CEO on balancing the P&L as needed as per overall strategy Participate in financial model simulations as needed by CEO and offer advice Annual budgeting and forecasts. Inventory/stock valuation & reconciliation Group reporting, Intercompany reconciliations, Monthly HQ submissions ADMINISTRATION:Oversee all HR tasks with PRO : visa applications, renewals, cancellations, admin, disputes, contracts, Saudization. Monitor all company contractual obligations like Rentals, Leases, Insurance Policies, Annual Maintenance Contracts etc. Prepare and execute the monthly payroll Implement policies of Human Resource Management under the CEO directives Collect, evaluate, capture, and reimburse all the staff’s expense returns as per local policies Monitor staff’s development progress as per CEO plans and be active part of training and refreshing courses<br>Qualifications<br>Minimum Qualifications<br>Professional degree required, like CA, ACCA, CPAFinance, Information Technology, Accounting,5+ years in a corporate accounting or finance role Demonstrated success in financial modeling and analysis Experience with financial planning and analysis functions, including annual budget, capital budgeting, long-term strategic planning and resource allocation processes. Experience in Oracle Netsuite would be added advantange. Proficiency in spoken and written English and Arabic<br>Required Skills<br>Knowledge, Skills and Abilities:<br>Solid understanding of accounting and finance principles Superior analytical skills Strong written and oral communication skills Strong business partnering and interpersonal skills Organized, flexible and easily adaptable to changing conditions Ability to work well in high pressure situations in order to meet deadlines High degree of proficiency with Excel, MS Access and Power Point Strong project management skills Ability to multi-task and manage numerous simultaneous priorities High energy, high ownership of work product and dedication and commitment to driving results<br>Competencies Required:<br>Makes confident, fact-based decisions Approaches problems from different perspectives in order to suggest and implement solutions Forecasts issues in advance in order to prevent potential impacts; both internally and externally Facilitates communication between team members to ensure efforts are aligned Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development Ability to solve complex problems Adapt at using logic and reasoning to work through problems and analyze information<br>Preferred Skills<br>Pay range and compensation package<br>Equal Opportunity Statement

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.<br>Job Purpose:Oversees and manages all site operations for construction, maintenance, or facilities management projects, ensuring resources, schedules, and safety standards are effectively maintained. Leads daily activities, coordinates with project managers, contractors, and teams, and ensures projects are delivered on time, within budget, and to quality standards while maintaining a safe and compliant work environment.<br>Responsibilities:Plan and oversee all site operation and maintenance activities for services and systems. Provide professional guidance and technical support to supervisors and engineers. Exercise sound judgment and initiate corrective actions as required. Coordinate with the Project Manager to plan and review regular and peak operational activities. Initiate corrective measures for existing services in coordination with the Work Control Centre (WCC). Ensure full implementation of the Work Control Program and related procedures for all O&M activities. Coordinate with other General Superintendents on technical matters as needed. Report all irregular incidents, faults, and accidents promptly to the Project Manager. Submit regular technical reports on operations, maintenance, and system performance. Foster a professional work environment and promote teamwork, planning, and coordination. Keep the Project Manager informed on staff assignments, performance, and operational matters Assist the Project Manager during client and VIP visits across all relevant aspects Identify potential operational problems and recommend preventive solutions Conduct weekly meetings with Superintendents to address technical issues and submit meeting summaries to the Project Manager Maintain contact with SBG contractors and oversee O&M subcontractors, reporting irregularities to the Project Manager Ensure compliance of technical staff with O&M administrative policies and procedures Direct, supervise, and control technical staff performance to maintain operational excellence Optimize costs by minimizing unnecessary overtime and resource wastage Promote professionalism, discipline, and a strong safety culture among staff. Ensure technical staff understand assigned tasks and perform them in accordance with WCC instructions. Distribute and explain technical data to staff, ensuring full implementation. Recommend training programs to the Project Manager to enhance staff competency and performance. Ensure fair distribution of workload among staff and coordinate plans with WCC to prevent downtime or redundancy. Ensure timely feedback from all service areas is submitted to WCC as scheduled. Plan staff schedules, including vacations and holidays, to ensure operational coverage. Maintain discipline, safety, and proper conduct across all site staff and report violations. Ensure the continuous availability of spare parts and consumables. Control costs by preventing unnecessary purchases of spare parts and consumables. Verify that all material requests are raised with sufficient lead time and complete specifications. Oversee accurate stock-taking of spare parts and consumables when required. Manage and control local cash purchases by preparing SRFs in advance for Head Office approval.<br>Education & Experiences Bachelor’s degree in civil engineering, Construction Management, Facilities Management, or a related field.<br>Minimum Experience:• 5-7 years of experience in site management, construction, or facilities management, including hands-on experience in overseeing operations and managing teams.• Experience in managing large-scale construction or maintenance projects is highly desirable.<br>Professional Technical Certificate:Certifications in health and safety management (e.g., NEBOSH, OSHA) are preferred.• Project management certifications (e.g., PMP, Prince2) are advantageous.<br>Key Skills:• Strong leadership and team management abilities.• Excellent project coordination and organizational skills.• Knowledge of construction or maintenance processes and procedures.• Proficient in site management software and tools.• In-depth understanding of health, safety, and environmental regulations.• Excellent communication and interpersonal skills.• Problem-solving and conflict resolution skills.• Budget management and cost control expertise.

Job Purpose To lead the Longines Boutique in achieving sales excellence, delivering exceptional client experiences, and maintaining the brand’s reputation and standards. The Boutique Manager is responsible for driving commercial performance, developing client relationships, leading the boutique team, and ensuring operational excellence while representing the heritage, elegance, and values of Longines.<br>Key Responsibilities1. Sales & Business Performance Achieve and exceed boutique sales targets, KPIs, and profitability objectives. Monitor sales performance, conversion rates, average transaction value (ATV), and units per transaction (UPT). Analyze sales reports, market trends, and customer insights to identify growth opportunities. Develop and execute action plans to maximize boutique performance. Ensure achievement of all commercial objectives and business targets. Drive client acquisition and customer retention initiatives.<br>2. Client Experience & Client Development Ensure delivery of exceptional customer experiences across all client touchpoints. Promote Longines heritage, craftsmanship, collections, and brand values. Develop and maintain relationships with VIP and loyal customers. Lead CRM and clienteling activities to strengthen customer loyalty. Ensure effective follow-up on customer inquiries and after-sales service requests. Support boutique events and customer engagement activities.<br>3. Team Leadership & Development Lead, coach, motivate, and develop the boutique team. Conduct regular performance reviews, coaching sessions, and development discussions. Monitor team productivity and sales performance. Support recruitment, onboarding, and training activities. Foster a culture of accountability, teamwork, and service excellence. Ensure succession planning and talent development within the boutique.<br>4. Boutique Operations & Compliance Oversee daily boutique operations, inventory management, cash handling, and reporting activities. Ensure compliance with company policies, security procedures, and brand standards. Monitor stock levels, replenishments, transfers, and inventory accuracy. Ensure proper scheduling and staffing coverage during operating hours. Maintain boutique security, asset protection, and operational controls. Ensure timely resolution of operational and maintenance issues.<br>5. Visual Merchandising & Brand Standards Ensure execution of Longines visual merchandising guidelines. Maintain boutique presentation, cleanliness, and professional appearance. Support product launches, marketing campaigns, and promotional activities. Ensure all displays consistently reflect brand standards and commercial priorities.<br>6. Reporting & Business Planning Prepare and review boutique performance reports. Analyze KPIs and identify improvement opportunities. Provide regular business updates to the Brand Manager. Support budgeting, forecasting, and sales planning activities. Recommend initiatives to improve operational efficiency and sales performance.<br>Key Performance Indicators (KPIs) Commercial Performance Boutique Sales Achievement (%) Sales Growth (%) Conversion Rate Average Transaction Value (ATV) Units Per Transaction (UPT)<br>Client Development New Client Acquisition CRM Data Completeness Repeat Customer Rate VIP Client Retention Client Follow-Up Completion Rate<br>Team Performance Team Sales Achievement Employee Retention Training Completion Rate Performance Review Completion<br>Operational Excellence Inventory Accuracy Audit Compliance Score Boutique Standards Compliance Reporting Accuracy Stock Loss Prevention<br>Customer Experience Customer Satisfaction Score Mystery Shopper Results Service Quality Compliance Customer Complaint Resolution<br>Authority & Decision Making Manage daily boutique operations and team activities. Allocate responsibilities and resources within the boutique. Recommend recruitment, promotion, and development actions. Approve operational decisions within delegated authority. Escalate exceptional commercial decisions according to company policy. Lead corrective actions related to sales, operations, and customer experience.<br>Qualifications & Experience Bachelor's Degree in Business, Management, Marketing, or related field preferred. Minimum 8 years of retail experience with proven leadership success. Luxury retail, watches, jewelry, or premium retail experience preferred. Strong leadership, communication, and people management skills. Strong commercial awareness and sales management capabilities. Experience with retail systems and Microsoft Office applications. Fluent in English; Arabic preferred.<br>Competencies Leadership Competencies Team Leadership Coaching & Development Decision Making Accountability Performance Management<br>Commercial Competencies Sales Management Business Development Customer Relationship Management Clienteling Commercial Awareness<br>Operational Competencies Retail Operations Inventory Management Compliance & Controls Business Reporting Problem Solving<br>Working Relationships Internal Brand Manager Assistant Boutique Manager Sales Associates Marketing Team Finance Team HR Team Logistics Team External Customers VIP Clients Mall Management Brand Representatives Service Providers<br>Key Challenges Achieving sales targets in a competitive luxury retail market. Building long-term customer loyalty and retention. Balancing commercial performance with customer experience excellence. Leading and developing a high-performing retail team. Maintaining operational excellence while driving business growth.

???? We're Hiring | Assistant Quality Assurance Manager<br>At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.<br>We are looking for an experienced Saudi food safety professional to strengthen our Quality Assurance team.<br>???? Location: Riyadh - Head Office???? Department: Quality Assurance???? Employment Type: Full-time???? Nature of Work: Office-based with regular audits and visits across the Kingdom<br>???? Quality Management System<br>- Support the delivery of the annual market Quality Plan and the expansion of our quality management system.- Follow and advise on Americana QMS procedures, including purchasing only from approved vendors.- Analyse quality data, report on performance, and drive improvement with Brand Operations.<br>???? Audits & Food Safety<br>- Ensure planned supplier, distribution centre, commissary, and restaurant audits are completed.- Run the product surveillance programme and support supplier and product approvals.- Support food safety risk assessment, incident reporting, and investigation of serious incidents.- Maintain compliance with Saudi food safety regulations and franchisor standards.<br>???? Product Quality & Complaints<br>- Lead product cutting and evaluations to maintain approved quality standards.- Support product localisation with vendors to the required specification or Gold Standard.- Resolve food complaints through store and supplier investigation, root cause analysis, and corrective action.<br>???? People & Stakeholders<br>- Support recruitment, training, and development of QA specialists.- Work closely with Procurement, Supply Chain, Maintenance, and Brand Operations.- Engage franchisors, suppliers, third-party auditors, and government authorities.<br><br>???? Qualifications & Experience<br>- Bachelor's degree in Food Science, Chemistry, Biology, Chemical Engineering, or a related field.- Minimum 7 years of experience in quality assurance or QHSE within restaurants, food manufacturing, or food processing.- 2 years in a management role preferred.- Detailed knowledge of HACCP, ISO, GFSI, and GMP.- Lead Auditor or equivalent audit certification.- Excellent written and spoken English; Arabic is a strong advantage.<br><br>⭐ Skills<br>Food safety leadership • Audit and compliance • Root cause analysis • Stakeholder management • Decision making • Talent development.<br><br>???????? This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.<br><br>#Hiring #Riyadh Jobs #Saudization #Food Safety #Americana #Americana Restaurants

Job Description<br>THE AGENCY<br>The six-time recipient of the award for “Best in Talent Representation and Management,” presented by the Sports Business Journal, CAA Sports represents more than 3,000 of the world's best athletes in such sports as baseball, football, hockey, basketball, and soccer, in addition to coaches, on-air broadcasters, and sports personalities.  Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas including entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in the areas of media rights, property sales and sponsorships, brand consulting, venue development and strategic advisory, and executive search, and received the award for “Best in Corporate Consulting” at the 2018 Sports Business Awards, and “Best in Property Consulting, Sales, and Client Service” in 2014, 2016, 2019, 2022, 2024, and 2025.  <br><br>  <br><br>CAA Sports is a division of leading entertainment and sports agency Creative Artists Agency (CAA). Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, executive search, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  <br><br>Overview<br>CAA Sports Saudi is looking for a highly organised and motivated Assistant to support the General Manager, Regional Headquarters (RHQ). The role requires an individual who has strong organisational skills, the ability to multi-task, and is personable by nature. <br><br>This is a fantastic opportunity to be a part of a leading, fast paced, successful and international sports and entertainment agency. This role will be responsible for administrative support for the Head of RHQ, including diary management and owning their schedule, meeting and conference call bookings, travel arrangements and expenses, as well as other project work to support initiatives within the headquarters. There may also be requirements to provide support to the other members of the RHQ on an ad-hoc basis. <br><br>The ideal candidate will have an acute eye for detail and be professionally presented. They will possess excellent written and verbal communication skills, be unphased within the VIP, high profile environment and be able to operate discreetly and confidentially. <br><br>Responsibilities Preparing presentations, proposals and adjust pitch decks as directed Take notes at meetings, preparing and distributing the minutes as needed Following up on tasks and manage projects as directed Complex diary management across multiple time zones Proactive planning of an ever-changing schedule which is subject to last minute changes on an ongoing basis Meeting and conference call bookings, inclusive of relevant reminders and preparation Preparation of clear and concise travel options Arrangement of travel and all expenses Liaise with internal and external stakeholders, including CAA employees, business guests, clients and brand executives Occasional support for the department heads in the region, as required<br><br>Qualifications/Requirements Strong organisational and time management skills, with excellent attention to detail Professional manner with a positive, solutions orientated attitude Ability to prioritise and multitask with a busy workload Proficient in Microsoft Office, including Microsoft word, Power Point and Excel Ability to thrive in a fast-paced environment Ability to work autonomously and within a team Excellent verbal and written communication skills Strong work ethic and experience working with high level of confidentiality Experienced and at ease in the VIP and high-profile environment

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>SKILLS <br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous