وظائف مراقب كاميرات في السعودية

<p>Qiddiya is looking for someone who can provide strategic leadership, governance, and operational direction for all Security and Logistics functions supporting construction, infrastructure, and project activities across Qiddiya developments. The role is responsible for overseeing day-to-day security operations, command center activities, access control, permit governance, contractor compliance, incident management, emergency preparedness, and stakeholder engagement to ensure safe, secure, and uninterrupted project execution. The position plays a key role in driving operational excellence through continuous improvement, process optimization, performance management, and digital transformation initiatives. It is accountable for strengthening governance frameworks, enhancing service delivery, improving operational efficiency, and ensuring the protection of people, assets, and infrastructure while supporting the successful delivery of project objectives and organizational priorities. Key Responsibilities</p><p>1. Security Operations</p><ul><li>Develop and implement construction security strategies, policies, procedures, and operating standards.</li><li>Oversee site security operations across construction zones, project areas, logistics routes, and key access points.</li><li>Manage security service providers, guard force operations, and specialized security contractors.</li><li>Conduct risk assessments and implement mitigation measures to protect personnel, assets, equipment, and infrastructure.</li><li>Lead incident management, investigations, escalation, and emergency response coordination.</li><li>Ensure compliance with corporate security standards, regulatory requirements, and approved project security plans.</li><li>Monitor access control systems, surveillance systems, command center outputs, and physical security infrastructure.</li><li>Collaborate with government authorities, emergency services, contractors, and relevant stakeholders on security matters.</li></ul><p>2. Logistics Security &amp; Operational Coordination</p><ul><li>Engage with logistics planning and execution teams to support project schedules and operational requirements.</li><li>Oversee secure movement of construction materials, equipment, and critical project assets.</li><li>Coordinate security requirements for transportation, warehousing, inventory control, and material movement activities.</li><li>Support safe and controlled access for contractor vehicles, delivery movements, buses, and project transportation activities.</li><li>Develop logistics security contingency plans to mitigate operational disruption, access constraints, and emergency scenarios.</li><li>Monitor logistics-related security performance and drive continuous improvement initiatives.</li></ul><p>3. Command Center, Access Control &amp; Permits</p><ul><li>Lead command center coordination, situational awareness, incident logging, escalation, and operational response tracking.</li><li>Govern workforce, vehicle, visitor, and contractor access processes in line with site procedures.</li><li>Oversee permit-related security controls and ensure alignment with project access requirements.</li><li>Track recurring access, permit, and compliance issues and provide corrective recommendations to management.</li></ul><p>5. Vendor &amp; Stakeholder Management</p><ul><li>Establish and maintain effective relationships with internal departments, contractors, delivery partners, and external stakeholders.</li><li>Support service agreements, call-off orders, scopes of work, and contracts related to security and logistics services.</li><li>Monitor contractor and vendor performance against agreed KPIs, service levels, and compliance requirements.</li><li>Resolve operational issues affecting project delivery, security performance, logistics flow, or stakeholder requirements.</li></ul><p>6. Compliance, Risk &amp; Governance</p><ul><li>Ensure compliance with relevant laws, regulations, corporate security directives, transportation requirements, and project procedures.</li><li>Maintain health, safety, environmental, and quality standards within security and logistics operations.</li><li>Implement governance frameworks for construction security, contractor compliance, access control, and logistics operations.</li><li>Develop and maintain security and logistics risk registers, issue trackers, action logs, and reporting mechanisms.</li></ul><p>7. Financial &amp; Performance Management</p><ul><li>Develop, monitor, and manage budgets related to security and logistics operations.</li><li>Monitor operating costs, service provider utilization, manpower deployment, and efficiency opportunities.</li><li>Establish KPIs, performance dashboards, and reporting routines to support management oversight.</li><li>Prepare executive reports, decision papers, operational updates, and recommendations for senior leadership.</li></ul><p>8. Leadership &amp; Team Development</p><ul><li>Lead, mentor, and develop security and logistics professionals across assigned areas of responsibility.</li><li>Build a high-performance culture focused on safety, accountability, discipline, collaboration, and operational excellence.</li><li>Set team objectives, monitor performance, provide guidance, and support capability development.</li><li>Promote knowledge sharing, lessons learned, and consistent ways of working across departments and project locations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>7+ years of experience in security operations, construction security, logistics, infrastructure, operations, or major project environments.</p><p>4+ years of leadership experience managing multidisciplinary teams, contractors, and service providers.</p><p>Demonstrated experience supporting large-scale construction, infrastructure, masterplan, or giga-project developments.</p><p>Proven experience managing outsourced security contracts, third-party logistics providers, and contractor performance.</p><p>Experience in emergency response, crisis management, operational readiness, and incident investigations.</p><p>Experience working with government authorities, regulatory agencies, emergency services, and senior stakeholders is preferred. protecting project continuity and site safety.</p><p>Bachelor's degree in Security Management, Logistics, Supply Chain Management, Engineering, Business Administration, or a related field.</p><p>Professional certifications are highly desirable, such as CPP, PSP, PMP, CSCP, CISM, or equivalent.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Dammam, Saudi Arabia Employment Type: Full-Time | Onsite Project Duration: Long-term project assignment About the Role We are seeking a Security Operations &amp; Monitoring Engineer to provide continuous monitoring and security-event analysis across encryption, KMS, HSM, database security, and related infrastructure.<br> The successful candidate will work closely with the SOC/SIEM and technical teams to identify suspicious activities, triage security events, support incident response, and ensure timely escalation and reporting.<br> Key Responsibilities Perform continuous monitoring of cybersecurity systems and infrastructure.<br> Monitor encryption, KMS, HSM, database security, and other security-related events.<br> Review and analyze system, security, audit, and application logs.<br> Monitor security alerts through SIEM/SOC platforms.<br> Perform first-level investigation and triage of cybersecurity events.<br> Correlate alerts from multiple security technologies to identify potential incidents.<br> Escalate critical or suspicious activities according to established procedures.<br> Support incident-response investigations and evidence collection.<br> Coordinate with engineering teams during security incidents and service-impacting events.<br> Support the tuning of monitoring rules and alert thresholds.<br> Prepare operational, security, and incident reports.<br> Maintain incident records, monitoring procedures, and operational documentation.<br> Participate in shift, maintenance, and on-call activities when required.<br> Required Qualifications &amp; Experience Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Computer Engineering , or related field.<br> 4+ years of experience in SOC, SIEM, security monitoring, incident triage, or cybersecurity operations.<br> Hands-on experience with SIEM and security monitoring platforms.<br> Good understanding of security events, logs, alerts, incident handling, and escalation procedures.<br> Experience integrating security solutions with central SOC/SIEM platforms.<br> Strong analytical and troubleshooting skills.<br> Must be available full-time onsite in Dammam .<br> Required Certification CompTIA Security+ .<br> Preferred Certifications CompTIA CySA+ .<br> Splunk Core Certified Power User.<br> Splunk Certified Cybersecurity Defense Analyst.<br> Equivalent recognized SIEM/SOC certification.<br> Core Competencies SOC | SIEM | Security Monitoring | Incident Triage | Log Analysis | Incident Response | Alert Management | Threat Detection | Reporting Candidates should include the SIEM/SOC platforms they have used, the type of monitoring environments they supported, and their relevant certifications.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Inventory Controller to manage and maintain inventory accuracy for automotive spare parts.<br> The ideal candidate will have hands-on experience with cycle counting, inventory reconciliation, and Warehouse Management Systems (WMS), ensuring stock accuracy and efficient warehouse operations.<br> K ey Responsibilities Maintain accurate inventory records for automotive spare parts.<br> Perform daily, weekly, and monthly cycle counts and physical inventory counts.<br> Investigate and resolve inventory discrepancies.<br> Process inventory transactions accurately in the Warehouse Management System (WMS) .<br> Monitor stock movements and ensure inventory accuracy.<br> Coordinate with Warehouse, Procurement, and Operations teams.<br> Generate inventory reports and recommend corrective actions.<br> Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.<br> 2–4 years of experience in inventory control, preferably in automotive spare parts.<br> Hands-on experience with Cycle Counting and inventory reconciliation.<br> Experience using Warehouse Management Systems (WMS) or ERP systems.<br> Strong knowledge of warehouse operations and inventory control processes.<br> Proficient in Microsoft Excel.<br> Strong analytical skills and attention to detail.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Purpose:<br><br>The Commercial Services Officer is responsible for managing and developing commercial service activities within the terminal, ensuring high-quality service delivery to concessionaires, partners, and passengers while supporting revenue generation objectives.<br><br>Job Responsibilities:<br><br>Oversee and coordinate day-to-day commercial service activities within the terminal commercial operations area Manage relationships with commercial service providers, vendors, and partners operating within the terminal Monitor and ensure compliance of commercial service operators with contractual obligations, service standards, and airport regulations Identify opportunities to introduce new commercial services and enhance existing offerings to improve passenger experience and increase non-aeronautical revenue Conduct regular inspections and audits of commercial service areas to ensure quality, safety, and brand standards are maintained Handle operational issues, escalations, and complaints related to commercial services in a timely and professional manner Prepare performance reports, revenue analysis, and service quality dashboards for management review Support the negotiation and administration of commercial service contracts and agreements Collaborate with the F&B, Retail & Duty Free, and Area Allocation teams to ensure integrated and seamless commercial operations across the terminal Liaise with other departments (Operations, Security, Facilities) to support the smooth functioning of commercial service areas Maintain accurate records of agreements, permits, and commercial service documentation<br><br>Requirements<br><br>Education requirements: Bachelor's degree in Business Administration, Commerce, or a related field.<br><br>Certification Requirements: Relevant certifications in Commercial Management, Retail Operations, or Hospitality are an advantage.<br><br>Experience: Minimum 2 years of relevant experience including 1 year in Airports.<br><br>Languages: Arabic (Fluent), English (Proficient).<br><br>Technical Skills: <br><br>MS Office Suite (Word, Excel, Power Point) Reporting & data analysis Contract & document management Commercial operations systems.

Job Title: Security Guard (Saudi arabian) Location: Villa Compound Project, Jubail, Saudi Arabia Job Summary Responsible for maintaining the safety and security of the villa compound, its residents, visitors, and assets by monitoring access, conducting patrols, and responding to security incidents. Key Responsibilities Monitor and control entry and exit points of the compound. Verify visitor identities and maintain visitor logs. Conduct regular patrols of the premises to ensure security and safety. Report security incidents, hazards, and suspicious activities. Respond promptly to emergencies and security concerns. Monitor CCTV systems and security equipment, where applicable. Enforce compound security policies and procedures. Assist residents, staff, and visitors with security-related inquiries. Prepare daily security reports and incident records. Requirements Saudi arabian High school diploma or equivalent. Previous security experience is preferred. Basic communication skills in Arabic; English is an advantage. Ability to work rotating shifts, including nights, weekends, and holidays. Physically fit and able to patrol the premises. Good observation and problem-solving skills. Preferred Skills Knowledge of security and emergency response procedures. Experience in residential compounds, facilities, or construction projects. Familiarity with CCTV and access control systems.

JOB PURPOSE: The selected candidate will assist the Country CRO and will Lead FAB KSA’s Cybersecurity, Business Continuity Management (BCM), and Data Privacy functions, acting as the Chief Information Security Officer (CISO) for the KSA franchise. The candidate is responsible to establish and operate a robust cybersecurity governance program that meets the Saudi Central Bank (SAMA) Cybersecurity Framework (CSF) requirements, ensures compliance with all applicable laws and regulations such as SAMA CSF and BCM Frameworks, PDPL, NCA’s controls, and supports secure, resilient banking operations. In doing this, he/she will work closely with the Group Risk Management units to ensure the Group methodologies, policies, procedures are established in KSA. Additionally, implement control frameworks, and continuously improve maturity levels across governance, risk management, operations, and third‑party security.<br>KEY ACCOUNTABILITIES: Cybersecurity Leadership & Governance Define, communicate, and maintain the KSA Cybersecurity Strategy and Policy framework, mapped to SAMA CSF domains and sub‑domains. Establish and maintain a cybersecurity governance structure endorsed by senior management, with clear charters, roles, and decision rights. In conjunction with, and as required by the Country Chief Risk Officer, manage the Information Security & Business Continuity framework for Country and Group Risk & Compliance Committee. Strategy Development and Implementation Assist the Country Chief Risk Officer in formulation, implementation and delivery of the FAB Franchise in KSA’s Risk, Cybersecurity and BCM strategies in line with the vision, mission, values and priorities. Maintain, execute and continuously improve FAB Franchise in KSA’s risk management strategy, frameworks and tolerances to assess and mitigate the risk and to ensure the region operates within its pre-defined risk appetite, aligned to the group’s risk & business strategy. Budgeting and Financial Performance Manage the preparation of the department budget and monitor financial & risk performance versus the budget while ensuring all departmental activities are conducted in line with the approved guidelines. Policies, Systems, Processes & Procedures Assist in development and effective implementation of risk policies (Information Security, Business Continuity, and Data Privacy), procedures and controls covering all areas of assigned FAB Franchise in KSA so that all relevant procedural/legislative requirements fulfilled while delivering a quality, cost-effective service. Contribute in development of a risk culture within the assigned FAB Franchise in KSA to drive heightened awareness and understanding of prudent risk management practices; work with other risk teams on technical aspects so that key stakeholders are equipped with the necessary knowledge and capability to take risk-based decisions on behalf of the Group. Risk Management Framework Develop a comprehensive Risk Review mechanism for information security policies & procedures to assure consistency, comprehensiveness, and adequacy to enable an effective information security risk management process, and the same are adjusted as appropriate to reflect changes in the risk profile and market dynamics. Develop & maintain security assessment methodologies for IT infrastructure changes in line with the bank’s information security policy, PCI DSS requirements, industry standards and other regulatory requirements. Information Risk Assessment and Management Manage the data classification and risk categorization of information assets in coordination with respective business/information owners, in order to enable the identification, analysis and mitigation of risk in information technology and business systems. Conduct risk assessments and oversee the penetration tests results to identify current and future security vulnerabilities and flaws in information systems, determine the management-approved level of risk, and work closely with relevant teams to prepare and maintain action plans to mitigate issues/IS risks. Identify current potential legal and regulatory issues affecting information security and monitor the assessment of their impact on the organization, in order to recommend suitable action plans and enable informed decision making. Design and ensure implementation of governance structure for information security to manage conformity and compliancy to security KSA-wide. Bring pressing information security vulnerabilities/risks to top management's attention so that immediate remedial action can be taken.<br>Cybersecurity Compliance Ensure regulatory compliance with SAMA CSF, NCA and other applicable regulations; maintain evidence repositories and self‑assessment maturity reporting. Plan and coordinate periodic cybersecurity reviews and independent audits; track and remediate findings to closure. Cybersecurity Monitoring and Assurance Coordinate with Group Security Office and ensure continuous monitoring and logging; maintain SOC capabilities for event detection, triage, and escalation. Manage the monitoring of information security violations, review and provide recommendations on corrective action in order to ensure that adequate information security in compliance with the necessary standards guidelines and policies. Manage the testing of security architecture to evaluate the security strengths and detect possible threats to IT systems. Business Continuity Framework, Planning & Governance Establish business continuity plans commensurate with the nature, size and complexity of operations, taking into consideration different types of likely or plausible risks/scenarios to which the group may be vulnerable in order to provide resilience against such risks/scenarios. Ensure that BCM plans are defined, rigorously tested, and implemented across all departments (including call tree testing, Crisis Management plan simulation, planning of premises consolidated and/or integrated exercises), in response to threats and hazards identified through risk management processes. Conduct training and awareness programs and facilitate their implementation to ensure that staff can effectively execute BCM plans. Design, develop and implement the BC corporate governance model to develop effective guidelines for conducting the business continuity process. <br>Incident/Disaster Management Own the Cybersecurity Incident Response Plan; lead incident coordination, forensics, eradication, and recovery; conduct post‑incident reviews and lessons learned. Define communication and regulatory reporting workflows; ensure timely internal/external notifications per regulatory expectations. Ensure that the recovery capabilities meet the business requirements through conducting regular testing in coordination with IT and analyzing the future business needs, so that the decisions related to the design and procurement of the new recovery infrastructure are facilitated by key inputs and facts. Ensure maintaining a log of incidents and review reports before presenting to the top management to ensure they are comprehensive and accurate in their key findings and provide value added recommendations for improvements of the business continuity plans.<br>Data Privacy Develop data privacy strategies. Act as the primary point of contact within FAB KSA for members of staff, regulators, and any relevant public bodies on issues related to data protection –when needed. Ensure the FAB’s policies and procedures are in accordance with Personal Data Privacy Law (PDPL) and codes of practice. Evaluate the existing data privacy controls and identify areas of none or partial compliance and rectify any issues in consultation with key stakeholders. Inform and advise the Data Controller or Data Processor on all matters related to data privacy. Promote a culture of data privacy compliance across all units of the organization. Provide education to employees on important data compliance requirements. Devise training plans and provide data protection advice and support for members of staff. Hold training with staff members across different business units who are involved in data handling or processing. Proactively conduct audits to ensure compliance and address potential issues. Maintain records of all data processing activities carried out by FAB KSA. Monitoring changes to local privacy laws and making recommendations when appropriate. Reporting incidents to regulator and/or customers (depending on the incident). Review and edit existing documents or compose new documentation to ensure including all the law’s requirements in the bank literature. Lead and involve in data privacy related projects and initiatives. Coordinate with HO and other stakeholders for better alignment and efficiency. <br>Change Management Integrate cybersecurity into project and change governance; perform security assessments for new initiatives and technology changes. Participate in management of change through continuous improvement of functional systems, processes and practices considering global standards and changes in the business environment which demand proactive action plans<br>Security Awareness & Training• Coordinate with Group Security awareness team ad develop role‑based awareness and training programs; measure effectiveness and drive culture change.<br>QUALIFICATIONS & EXPERIENCE: <br>Minimum Qualification Bachelor’s degree in IT or related discipline. Master’s degree in business administration, or a related discipline is preferred. Professional certifications preferred: CISSP, CISM, CRISC, ISO/IEC 27001 Lead Implementer/Lead Auditor, CBCP/CMCE, CCSP, SANS (e.g., GCIH, GCIA). <br>Minimum Experience+10 years’ relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the Information Security & Business Continuity management function.

<p>Omnium International Ltd. is seeking an experienced Document Controller to join the delivery of a landmark mixed-use development project in Riyadh. The successful candidate will be responsible for managing, controlling, and maintaining project documentation throughout the project lifecycle, ensuring compliance with company procedures and client requirements. Key Responsibilities • Establish, implement, and maintain document control procedures in line with project and company standards. • Manage the receipt, registration, distribution, tracking, filing, and archiving of all project documentation. • Ensure all incoming and outgoing documents are accurately recorded within the Electronic Document Management System (EDMS). • Maintain document registers, revision histories, transmittals, and approval workflows. • Coordinate with project teams, consultants, contractors, and clients to ensure timely submission and retrieval of project documentation. • Monitor document status and ensure controlled distribution of the latest approved revisions. • Generate document control reports and dashboards for project management. • Support project teams during audits and ensure document compliance with quality management requirements. • Maintain confidentiality and security of all project records and documentation. • Ensure project documentation is archived in accordance with company and client retention policies.</p><p>Required Experience • Minimum 8 years of overall experience as a Document Controller. • Minimum 5 years of experience working in the Kingdom of Saudi Arabia. • Proven experience using Aconex EDMS for document management is essential. • Consultancy experience is highly desirable. • Previous experience delivering mixed-use, residential, and resort developments. • Strong understanding of document control procedures, workflows, and quality management systems. • Excellent organisational skills with exceptional attention to detail. • Proficient in Microsoft Office Suite, particularly Excel and Word. • Strong communication and coordination skills with the ability to work in a fast-paced project environment. Preferred Qualifications • Diploma or Bachelor's degree in Business Administration, Information Management, Engineering, or a related discipline. • Experience working on large-scale, multi-disciplinary construction projects. • Familiarity with ISO quality management systems and project documentation standards.</p>

Role Overview The Maintenance Planner / Material Controller will plan, schedule, and coordinate maintenance activities while managing material availability, ensuring maintenance work is executed efficiently and without material-related delays.<br>Key Responsibilities Develop, review, and update maintenance plans, work schedules, and job packages for routine, preventive, and shutdown work. Coordinate with maintenance, operations, and procurement teams to ensure timely availability of required materials and spare parts. Control and track material inventory, stock levels, reorder points, and material requisitions for maintenance jobs. Prepare work orders, bills of materials (BOMs), and job estimates using CMMS/ERP systems (e.g., SAP, Maximo). Monitor maintenance backlog and provide reports on planning efficiency, material status, and schedule compliance. Coordinate with warehouse and logistics teams to expedite critical materials and resolve material shortages. Support shutdown/turnaround planning by ensuring materials, tools, and resources are pre-staged and available. Maintain accurate records of material transactions, consumption, and maintenance history.<br>Required Qualifications & Skills Minimum 10 years of hands-on experience in maintenance planning and/or material control within refinery, petrochemical, or oil & gas facilities. Proficiency in CMMS/ERP systems for planning, scheduling, and inventory/material management. Strong understanding of maintenance work processes, spare parts management, and procurement coordination. Ability to read technical drawings, equipment manuals, and material specifications. Clear understanding of job role, responsibilities, and reporting requirements. Strong organizational, analytical, and cross-functional coordination skills.

Position Summary<br><br>The Manager - Security & Threat leads the governance of security operations and threat management across Qiddiya Workers Villages.<br><br>Key Purpose of the Role<br><br>To prevent, detect, and respond to security threats through disciplined security governance and emergency preparedness.<br><br>Key Responsibilities<br><br> Develop and implement security and threat management frameworks Oversee access control, patrols, and CCTV operations Lead threat assessments and vulnerability analyses Coordinate intelligence and threat alerts with authorities Investigate security incidents and implement corrective actions Ensure compliance with Saudi security regulations Maintain training and licensing compliance<br><br>Key Deliverables And Accountabilities<br><br> Approved security and threat frameworks Threat risk registers and assessments Incident investigation reports Emergency and crisis response plans Security KPI dashboards and reports<br><br>KPIs/ Performance Metrics <br><br> Security incident rate and response time Threat assessment completion rate Access control compliance rate Training and licensing compliance rate Audit non-conformance rate<br><br>Requirements<br><br>Experience Requirements <br><br> Minimum 8 years of experience in security and threat management At least 3 years in a managerial role<br><br>Technical and Professional Competencies <br><br> Security governance and SOP development Threat assessment and vulnerability analysis Access control and surveillance systems Incident investigation and crisis response Contractor performance management<br><br>Behavioral Competencies <br><br> Leadership and accountability Stakeholder engagement and collaboration Decision-making under pressure Integrity and professionalism Continuous improvement mindset<br><br>Authority and Decision- Making limits<br><br> Stop unsafe or non-compliant security practices Escalate credible threats to leadership and authorities Approve corrective security action plans

Job Purpose Lead and support the operation, security, reliability, and availability of IT infrastructure and systems across on-premises and cloud environments, including networks, infrastructure security, access controls, vulnerability management, and business continuity, to ensure secure and stable delivery of critical IT services.<br>Key Responsibilities & Duties:<br>Infrastructure & Cloud Operations Manage and support IT infrastructure across on-premises, Microsoft Azure, DEEM Cloud, and hybrid cloud environments. Monitor the availability, performance, and capacity of infrastructure services and address technical issues affecting service continuity. Support data center infrastructure, servers, backup solutions, and related technology services. Maintain secure configurations and technical hardening standards across infrastructure components.<br>Network & Connectivity Manage enterprise network infrastructure, including routers, switches, VLANs, MPLS, WAN connectivity, and Wi-Fi environments. Monitor network performance and availability and troubleshoot connectivity and infrastructure issues. Maintain secure connectivity between on-premises environments, cloud platforms, internet services, and external service providers. Support unified communications and voice services, including Cisco Call Manager, voice gateways, and SIP connectivity, as required.<br>Infrastructure & Systems Security Implement and maintain security controls across networks, servers, endpoints, databases, cloud environments, and digital services. Manage infrastructure security solutions, including firewalls, VPN, web proxy, endpoint protection, and secure remote access. Monitor security events and alerts through relevant monitoring platforms and investigate incidents based on their technical impact and priority. Support incident containment, service recovery, and improvement of security monitoring controls.<br>Access, Vulnerability & Security Management Manage and review user, system, and application access controls in accordance with approved security policies and least-privilege principles. Support multi-factor authentication and other access protection mechanisms across relevant systems and services. Analyze vulnerability assessment results and coordinate remediation and security patching activities. Verify the completion and effectiveness of security updates, technical hardening, and corrective actions.<br>Business Continuity & Disaster Recovery Support backup, restore, high-availability, and disaster recovery capabilities for critical IT services. Execute and participate in disaster recovery, failover, and service restoration tests. Verify the readiness and recoverability of critical systems across DEEM Cloud and data center environments. Identify technical risks affecting infrastructure availability and support appropriate mitigation actions.<br>Technical Projects, Readiness & Coordination Support infrastructure implementation, upgrades, and technical projects in coordination with internal teams, contractors, vendors, and service providers. Review infrastructure and security readiness before new systems and services are moved into production. Validate that security controls do not adversely affect system performance, connectivity, or service availability. Coordinate technical requirements and follow up on infrastructure-related issues with technology vendors and service providers.<br>Reporting & Continuous Improvement Prepare periodic operational reports covering infrastructure availability, security incidents, vulnerabilities, risks, and remediation progress. Monitor technical and security performance indicators and identify recurring issues and improvement opportunities. Maintain technical and security documentation to support operational continuity, audit requirements, and future improvements. Recommend practical improvements to infrastructure, security controls, monitoring tools, and operational processes.<br>Qualifications Bachelor’s degree, preferably in Information Technology, Computer Science, Computer Engineering, Network Engineering, or another field relevant to the role.<br>Experience6+ years of total professional experience.

Job Summary<br>To efficiently and profitably manage and direct activities in passenger services department by providing a safe, quality product covering a range of ground handling services to its customers and overall accountable for operations at the terminal (above wings)<br>Responsibilities<br>Provide leadership and work direction to the Passenger Handling teams Ensure compliance to set department Key Performance Indicators (KPI’) Monitor all the handling services provided at the Terminal for Scheduled and Adhoc operations Monitor attendance of all Passenger Handling staff (Check In, Lost & Found, MAAS/PRM) Hold briefings with all Passenger Handling teams (Check In , Lost & Found , MAAS) before start of operations Liaise with the shift supervisors on the duty allocations for the day Ensure that all positions (Check In Counters , Transfer desk & Arrivals) are opened as per SLA’s Coordinate with shift supervisors on cross utilization of resources by re-allocating/re-assigning coupled with innovate staff management Ensure that documents profile desk at Check in & Gate has been set up as per SLA’s (where applicable) Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the MAAS /PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork Queue management at the departure terminal to ensure seamless operations Participate in periodic performance reviews and disciplinary sessions of the staff Engage customers and authorities be present at all times at the terminal during operations for any queries Make spot checks at arrival hall to ensure that pre-flight set up has been done Monitor first bag / last bag offload processes at the arrivals Review the AHL / OHD list & updating of files at the end of the shift Liaise with shift supervisors that customer supplied products and stationery are stored accordingly after end of operations Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters , delayed flights) and reconciliation done for any monies collected for any adhoc services Monitor and cross check that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Manager , Passenger Services & Duty Station Manager Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Maintain & enforce company policies Maintain a comprehensive and accurate log / inventory of support tools such as Communication radios ,Mobile phones , Tablets , WCHR’s and report any defects immediately Issue the long term planning / allocation (next 24H) , cross check of resources (Manpower and Equipment’s) Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Liaise and coordinate with Duty Officer Ramp to ensure flights are dispatched on time Carry out any additional duties as instructed by management<br>Qualifications and Competencies Minimum 3 years Passenger Services Supervisor experience Excellent verbal and written communication skills in English (Arabic in addition is an advantage) Excellent knowledge of all functions in Passenger Services Strong organizational and multi tasking skills Leadership ability Customer focus and quality awareness Ability to deal with conflict Valid Driver’s License Ability to work in inclement weather Ability to work under pressure Ability to work flexible hours

Job Summary<br>To efficiently and profitably manage and direct activities in passenger services department by providing a safe, quality product covering a range of ground handling services to its customers and overall accountable for operations at the terminal (above wings)<br>Responsibilities<br>Provide leadership and work direction to the Passenger Handling teams Ensure compliance to set department Key Performance Indicators (KPI’) Monitor all the handling services provided at the Terminal for Scheduled and Adhoc operations Monitor attendance of all Passenger Handling staff (Check In, Lost & Found, MAAS/PRM) Hold briefings with all Passenger Handling teams (Check In , Lost & Found , MAAS) before start of operations Liaise with the shift supervisors on the duty allocations for the day Ensure that all positions (Check In Counters , Transfer desk & Arrivals) are opened as per SLA’s Coordinate with shift supervisors on cross utilization of resources by re-allocating/re-assigning coupled with innovate staff management Ensure that documents profile desk at Check in & Gate has been set up as per SLA’s (where applicable) Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the MAAS /PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork Queue management at the departure terminal to ensure seamless operations Participate in periodic performance reviews and disciplinary sessions of the staff Engage customers and authorities be present at all times at the terminal during operations for any queries Make spot checks at arrival hall to ensure that pre-flight set up has been done Monitor first bag / last bag offload processes at the arrivals Review the AHL / OHD list & updating of files at the end of the shift Liaise with shift supervisors that customer supplied products and stationery are stored accordingly after end of operations Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters , delayed flights) and reconciliation done for any monies collected for any adhoc services Monitor and cross check that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Manager , Passenger Services & Duty Station Manager Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Maintain & enforce company policies Maintain a comprehensive and accurate log / inventory of support tools such as Communication radios ,Mobile phones , Tablets , WCHR’s and report any defects immediately Issue the long term planning / allocation (next 24H) , cross check of resources (Manpower and Equipment’s) Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Liaise and coordinate with Duty Officer Ramp to ensure flights are dispatched on time Carry out any additional duties as instructed by management<br>Qualifications and Competencies Minimum 3 years Passenger Services Supervisor experience Excellent verbal and written communication skills in English (Arabic in addition is an advantage) Excellent knowledge of all functions in Passenger Services Strong organizational and multi tasking skills Leadership ability Customer focus and quality awareness Ability to deal with conflict Valid Driver’s License Ability to work in inclement weather Ability to work under pressure Ability to work flexible hours

Cybersecurity Monitoring Supervisor Large & High-Profile Football Tournament<br>???? Duration: 1-Oct-2026 to 1-Mar-2027???? Type: Full-time, onsite???? Location: Khobar/ Riyadh/Jeddah???? Immediate or short-notice availability preferred<br>About the Role We are seeking a Cybersecurity Monitoring Supervisor (SOC Team Lead) to oversee cybersecurity monitoring operations for a large and high-profile football tournament in Saudi Arabia. This role will lead the SOC team, supervise cybersecurity analysts, coordinate incident response activities, and ensure security alerts and incidents are managed effectively.<br>Key Responsibilities Lead and supervise SOC analysts responsible for security monitoring and incident handling. Ensure security alerts are investigated and escalated appropriately. Coordinate the response to cybersecurity incidents and major security events. Monitor SOC performance and support continuous improvement initiatives. Provide guidance and technical support to analysts during investigations. Prepare operational reports, incident summaries, and management updates. Coordinate with internal teams and external stakeholders during security incidents. Support the development of SOC procedures, processes, and best practices.<br>Requirements5+ years of cybersecurity, SOC, or security operations experience. Previous experience leading or supervising cybersecurity teams. Strong understanding of security monitoring and incident management. Experience managing escalations and coordinating incident response activities. Relevant cybersecurity certifications are an advantage.

<p><strong>POSITION SUMMARY</strong> The Security Supervisor is responsible for maintaining the safety and security of guests, employees, visitors, contractors, and hotel property. Under the supervision of the Director of Security, the Security Supervisor is responsible for supervising daily security operations, maintaining constant vigilance in assigned areas, controlling access to the property, preventing unauthorized entry or removal of persons and materials, responding to incidents and emergencies, and ensuring that all hotel security policies, procedures, and operational standards are consistently followed. The Security Supervisor is expected to demonstrate strong leadership, sound judgment, professionalism, integrity, and a proactive approach to security and risk prevention while maintaining a high standard of guest service.</p><p><strong>MAIN DUTIES &amp; RESPONSIBILITIES</strong></p><p><strong>Security Operations</strong></p><ul><li>Keep the Assistant Security Manager / Director of Security informed of all security-related matters.</li><li>Coordinate with the Director of Engineering on matters relating to fire, safety, and security responsibilities, as applicable.</li><li>Liaise with hotel management and employees to assist with security issues, loss prevention, and control.</li><li>Liaise with local law enforcement, fire and safety authorities, and other relevant authorities when required.</li><li>Maintain proper grooming and professional appearance at all times.</li><li>Attend all required training sessions as scheduled.</li><li>Demonstrate full cooperation, respect, and professionalism within the Security Department and with other hotel departments.</li><li>Maintain knowledge of the hotel's daily activities, facilities, services, and operations.</li><li>Supervise the daily activities of the Security team and ensure all assigned security posts are properly staffed.</li><li>Conduct frequent inspections and supervision of all security posts, including the CCTV room.</li><li>Ensure all security personnel follow established access-control and security procedures.</li><li>Ensure appropriate control of employee access and proximity-card procedures at designated staff entrances.</li><li>Strictly control the movement of contractors, visitors, suppliers, and other authorized persons in and out of back-of-house areas.</li><li>Ensure visitor passes are properly issued, recorded, and controlled.</li><li>Monitor and control the movement of materials, equipment, and other items entering or leaving the hotel.</li><li>Continuously evaluate potential security threats and take appropriate preventive measures.</li><li>Maintain confidentiality of all security records, reports, investigations, and sensitive hotel information.</li></ul><p><strong>Security Reporting &amp; Documentation</strong></p><ul><li>Supervise the preparation and distribution of security reports to hotel management.</li><li>Ensure all security incidents and relevant activities are properly documented.</li><li>Review the Duty Manager/Night Manager logbook daily and take appropriate corrective action regarding security-related matters.</li><li>Review the Security Department logbook daily and take appropriate action when required.</li><li>Keep the Security Manager informed of significant incidents, risks, and corrective actions.</li><li>Maintain accurate and confidential records relating to security operations.</li><li>Ensure all security documentation is maintained in accordance with company standards and procedures.</li></ul><p><strong>Emergency &amp; Crisis Management</strong></p><ul><li>Ensure that all Security employees are thoroughly familiar with the hotel's emergency procedures.</li><li>Ensure the Security team remains fully prepared</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or university degree in any field.</li><li>Minimum 2 years of experience in a Security Supervisor or similar supervisory security role.</li><li>Hotel or resort security experience is required.</li><li>Previous experience in a 5-star/luxury hotel environment is strongly preferred.</li><li>Experience in the UAE or GCC hospitality sector is an advantage.</li><li>Strong knowledge of hotel security procedures, emergency response, access control, incident reporting, and loss prevention.</li><li>Good working knowledge of fire and life-safety procedures .</li><li>Good computer skills, including the ability to prepare reports and maintain security records.</li><li>Strong spoken and written communication skills in English.</li></ul>

<h3 >About the Role</h3> <p >Plaza Premium Group is seeking a <strong >Cost Controller</strong> specializing in F&amp;B and Hospitality to join their team in Jeddah, KSA. This full-time position requires a professional with 5-10 years of experience to manage and optimize cost control processes within the F&amp;B and hospitality sectors.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor and analyze weekly and monthly F&amp;B costs, including consumptions, purchase price variances, and other key cost indicators.</li> <li >Prepare F&amp;B cost control and inventory reports, highlighting significant variances, trends, and areas requiring management attention.</li> <li >Monitor physical stock counts and reconcile inventory balances between physical stock and system records.</li> <li >Investigate inventory variances, abnormal stock movements, negative stock, wastage, breakages, transfers, and inventory adjustments.</li> <li >Monitor purchasing and receiving activities, including Purchase Orders, Delivery Notes, GRNs, invoice matching, and outstanding transactions.</li> <li >Review supplier pricing and quotation comparisons, highlighting significant price changes or purchasing discrepancies.</li> <li >Maintain and monitor recipe costing to ensure accurate reflection of products, UOMs, quantities, and costs.</li> <li >Support menu pricing and profitability reviews by verifying recipe accuracy, proposed selling prices, and profit margins.</li> <li >Identify duplicate, obsolete, inactive, or incorrectly created products and coordinate with Procurement and Operations for corrective action.</li> <li >Monitor stock holding, stock turnover, slow-moving items, and potential obsolete inventory.</li> <li >Ensure compliance with Cost Control Operating Manuals, procedures, and internal control requirements.</li> <li >Conduct periodic process reviews and follow up with operational teams on identified control gaps and corrective actions.</li> <li >Provide practical cost control guidance to operational teams and support continuous improvement of F&amp;B cost control processes.</li> <li >Assist with the implementation of new cost control processes, Operating Manuals, and training initiatives.</li> <li >Ensure all cost control activities, reports, reconciliations, and supporting documentation are completed accurately and within required timelines.</li> <li >Identify opportunities to improve cost efficiency, strengthen internal controls, reduce unnecessary costs, and improve overall F&amp;B profitability.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum Degree in Finance or a related field.</li> <li >Minimum of 5 years of working experience in a similar position.</li> <li >Experience in receiving, store, and hotel operations is an advantage.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Good verbal and written communication skills.</li> <li >Strong analytical and reporting skills.</li> <li >Ability to multitask and work effectively in a fast-paced environment.</li> <li >Mandatory good knowledge and use of Check SCM, including F&amp;B POS.</li> <li >High-level attention to detail.</li> <li >Ability to work independently and collaborate with others to promote teamwork.</li> </ul> <h3 >Work Environment</h3> <p >This role is based in Jeddah, KSA, and operates on a full-time basis within the Plaza Premium Group's F&amp;B and hospitality operations.</p>

<h3 >About the Opportunity</h3> <p >Market Watch, a neuromonitoring company, is seeking a <strong >CNIM certified Surgical Neurophysiologist</strong> to join their team. This full-time position is based in Al Is, Al Madinah, Saudi Arabia, specifically in the city of Medina.</p> <h3 >Role Summary</h3> <p >The Surgical Neurophysiologist will be responsible for providing intraoperative neurophysiological monitoring (IONM) services. This role involves working closely with surgical teams to ensure patient safety and optimal outcomes during complex procedures, utilizing specialized equipment and interpreting real-time neurophysiological data.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform intraoperative neurophysiological monitoring (IONM) for various surgical procedures.</li> <li >Set up, calibrate, and troubleshoot neurophysiological monitoring equipment.</li> <li >Acquire, analyze, and interpret neurophysiological data in real-time.</li> <li >Communicate findings and any significant changes in patient status to the surgical team promptly.</li> <li >Maintain accurate and detailed documentation of all monitoring procedures and results.</li> <li >Adhere to all relevant clinical protocols, safety standards, and regulatory guidelines.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Must hold <strong >CNIM certification</strong> (Certified in Neurophysiologic Intraoperative Monitoring).</li> <li >A Bachelor's or Master's degree in Neurophysiology, Biology, Kinesiology, or a related scientific field is preferred.</li> <li >Requires 0-1 years of experience in surgical neurophysiology or a related clinical setting.</li> <li >Strong understanding of neuroanatomy, neurophysiology, and surgical procedures.</li> <li >Ability to work effectively and calmly in a fast-paced surgical environment.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a full-time position located in Medina, Al Is, Al Madinah, Saudi Arabia. The role involves working within various surgical settings, collaborating closely with surgeons, anesthesiologists, and other medical professionals.</p> <h3 >Application Process</h3> <p >Interested candidates who meet the specified qualifications are encouraged to apply. Salary details for this position will be discussed during the interview process.</p>

<h3 >About Alandalus Education</h3> <p >Alandalus Education is seeking a dedicated professional to join its IT Department. This full-time position is based in either <strong >Jeddah</strong> or <strong >Makkah</strong>, within the Makkah region, and plays a crucial role in maintaining the security of our digital infrastructure.</p> <h3 >The Role: Cyber Security Administrator</h3> <p >The Cyber Security Administrator is responsible for implementing cybersecurity controls, managing security risks, and protecting the organization's systems and digital infrastructure. This role ensures the confidentiality, integrity, and availability of information, while also maintaining compliance with regulatory requirements and industry best practices. Candidates should have 0-1 years of experience in a relevant field.</p> <h3 >Key Responsibilities</h3> <ul > <li >Implement and monitor company-wide cybersecurity policies and controls.</li> <li >Monitor security systems, analyze potential threats, and respond effectively to security incidents.</li> <li >Conduct security risk assessments and propose comprehensive mitigation plans.</li> <li >Manage user identities and permissions, including regular review of access levels.</li> <li >Implement cybersecurity awareness programs and actively raise security awareness among employees.</li> <li >Monitor compliance with regulatory requirements and relevant security standards.</li> <li >Prepare periodic reports detailing risks, incidents, and compliance levels.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >0-1 years of experience in cybersecurity or a related IT field.</li> <li >Good knowledge of the National Cybersecurity Authority (ECC) controls and global best practices.</li> <li >Experience with network protection systems, identity and access management solutions, and general security protection solutions.</li> </ul> <h3 >Preferred Certifications and Background</h3> <ul > <li >CompTIA Security+ certification.</li> <li >Certified Ethical Hacker (CEH) certification.</li> <li >ISO/IEC 27001 Lead Implementer or Lead Auditor certification.</li> <li >ISC2 Certified in Cybersecurity (CC) or CISSP certification for candidates with advanced experience.</li> <li >Experience working in multi-branch organizations or within the education sector.</li> </ul> <h3 >Application Information</h3> <p >This is a full-time position based in Jeddah or Makkah. Salary details will be discussed during the interview process. We encourage qualified candidates to apply.</p>

<h3 >About Alandalus Education</h3> <p >Alandalus Education is seeking a dedicated professional to join its IT Department. This full-time position is based in either <strong >Jeddah</strong> or <strong >Makkah</strong>, within the Makkah region, and plays a crucial role in maintaining the security of our digital infrastructure.</p> <h3 >The Role: Cyber Security Administrator</h3> <p >The Cyber Security Administrator is responsible for implementing cybersecurity controls, managing security risks, and protecting the organization's systems and digital infrastructure. This role ensures the confidentiality, integrity, and availability of information, while also maintaining compliance with regulatory requirements and industry best practices. Candidates should have 0-1 years of experience in a relevant field.</p> <h3 >Key Responsibilities</h3> <ul > <li >Implement and monitor company-wide cybersecurity policies and controls.</li> <li >Monitor security systems, analyze potential threats, and respond effectively to security incidents.</li> <li >Conduct security risk assessments and propose comprehensive mitigation plans.</li> <li >Manage user identities and permissions, including regular review of access levels.</li> <li >Implement cybersecurity awareness programs and actively raise security awareness among employees.</li> <li >Monitor compliance with regulatory requirements and relevant security standards.</li> <li >Prepare periodic reports detailing risks, incidents, and compliance levels.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >0-1 years of experience in cybersecurity or a related IT field.</li> <li >Good knowledge of the National Cybersecurity Authority (ECC) controls and global best practices.</li> <li >Experience with network protection systems, identity and access management solutions, and general security protection solutions.</li> </ul> <h3 >Preferred Certifications and Background</h3> <ul > <li >CompTIA Security+ certification.</li> <li >Certified Ethical Hacker (CEH) certification.</li> <li >ISO/IEC 27001 Lead Implementer or Lead Auditor certification.</li> <li >ISC2 Certified in Cybersecurity (CC) or CISSP certification for candidates with advanced experience.</li> <li >Experience working in multi-branch organizations or within the education sector.</li> </ul> <h3 >Application Information</h3> <p >This is a full-time position based in Jeddah or Makkah. Salary details will be discussed during the interview process. We encourage qualified candidates to apply.</p>

Position Title: IT Technical Support Officer Job Location: Riyadh, KSA.<br>Company Overview<br>Riyadh Cables Group is the leading manufacturer of electrical wires and cables in the MENA region, offering innovative power transmission and communication solutions that fuel sustainable development. Our commitment to environmentally responsible practices and cutting-edge technology drives progress across infrastructure, energy, and industrial sectors. We are an equal opportunity employer and value diversity in our workforce with a dynamic environment that encourages growth, innovation, and sustainability.<br>Roles & Responsibilities<br>Technical Support:Provide first-line support to end-users for hardware, software, and network-related issues. Respond to and resolve IT support tickets in a timely manner. Assist users with system errors, connectivity issues, and application malfunctions. Conduct remote or on-site troubleshooting to diagnose and resolve technical problems. System Maintenance:Perform routine system checks, updates, and backups to ensure optimal performance. Monitor system performance and resolve potential issues proactively. Install, configure, and update operating systems, applications, and security software. Maintain and troubleshoot printers, scanners, and other peripheral devices. User Management:Create, manage, and deactivate user accounts in accordance with company policies. Assist with password resets and access control issues. Train users in proper use of hardware, software, and IT resources. Network Support:Assist with maintaining network hardware and configurations, including routers, switches, and wireless access points. Troubleshoot basic network connectivity problems. Work with the network administrator to implement network changes and upgrades. Documentation and Reporting:Document technical issues, solutions, and resolutions for future reference. Maintain an updated inventory of IT equipment and software licenses. Provide regular reports on health and support activities. Collaboration and Projects:Assist with IT projects, including system migrations, hardware rollouts, and software implementations. Collaborate with team members to improve IT processes and user experience.<br>Qualifications & Requirements<br>Associate degree in information technology, computer science or a related field.2 – 5 Proven experience in an IT support role. Relevant certifications (e.g., Comp TIA A+, Network+, Microsoft 365, ITIL) are a plus. Familiarity with desktop operating systems (Windows, mac OS, Linux). Basic understanding of networking principles and protocols.<br>Skills & Technical Knowledge <br>Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Familiarity with remote support tools and ticketing systems. Proficiency in Microsoft Office 365, Active Directory and basic networking. Knowledge of antivirus tools, backup solutions and security protocols. Experience with hardware repairs and replacements.