وظائف مراقب كاميرات - المدينة المنورة السعودية

<h3 >About the Sales Executive Role</h3> <p >Abunayyan Holding is seeking a <strong >Sales Executive</strong> to join its team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is focused on driving sales and achieving revenue targets within the heavy equipment and industrial sectors across an assigned territory.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and maintain strong relationships with existing and potential customers.</li> <li >Identify and generate new business opportunities within the heavy equipment and industrial sectors.</li> <li >Promote and sell/lease solutions for heavy machinery, trucks, material handling, and access equipment.</li> <li >Understand customer operational requirements and recommend suitable equipment solutions.</li> <li >Prepare quotations, commercial proposals, and negotiate pricing and commercial terms.</li> <li >Manage the complete sales cycle from lead generation to order/lease closure.</li> <li >Conduct customer visits and develop a strong pipeline of prospects.</li> <li >Monitor market trends, competitor activities, and customer requirements.</li> <li >Achieve assigned sales, revenue, and profitability targets.</li> <li >Maintain accurate sales activities, opportunities, and customer information in CRM/ERP systems.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will be a results-driven individual with proven B2B sales experience in the heavy equipment, machinery, trucks, material handling, access equipment, or equipment leasing/rental industries. A strong understanding of equipment leasing/rental business models is essential for this role.</p> <h3 >Educational and Professional Requirements</h3> <ul > <li >Bachelor's Degree in Business Administration, Sales, Engineering, or a related field.</li> <li >3+ years of B2B sales experience in one or more of the following sectors: <ul > <li >Heavy Equipment</li> <li >Heavy Machinery</li> <li >Trucks &amp; Commercial Vehicles</li> <li >Material Handling Equipment</li> <li >Access Equipment</li> <li >Construction Equipment</li> <li >Equipment Rental / Leasing</li> </ul> </li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia. Candidates must be willing to relocate to Yanbu to fulfill the requirements of the role.</p> <h3 >Application</h3> <p >Qualified candidates are invited to apply for this position.</p>

<p>Monitor and support Faena Hotels by analyzing group and transient business trends over a five-year horizon, ensuring measurable improvements in demand, availability, and revenue. Deliver critical, data-driven analysis on short-term revenue impacts, influencing occupancy, average daily rate (ADR), and overall rooms profitability within the 53-week operational period. Engage actively in daily revenue meetings, sales strategy sessions, and property visits to ensure alignment and agile response to market conditions. Analyze STAR Reports and RevPAR index changes, applying insights to forecast trends and guide revenue strategies. Develop and share revenue management best practices that enhance portfolio-wide performance. Stay attuned to industry, market, and economic trends, communicating findings to leadership and guidance teams. Partner with marketing to drive demand during low periods through targeted campaigns and strategic offers that boost bookings and revenue. Lead monthly forecast reviews with a goal of maintaining forecast accuracy within 5% across all properties. Support the annual operating plan and develop an annual revenue management strategy aligned with Faena s vision. Cultivate relationships with brand partners, ownership, third-party online travel agencies, and industry groups like HSMAI and local educational institutions. Support high-level displacement analysis and revenue decisions for group business, including extended stays. Guide the annual RFP process with strategic insights and oversight. Train sales and front office teams on revenue management principles and tools, empowering them to maximize revenue potential. Champion the effective use of revenue management technology across all properties and brands within the portfolio.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience (minimum 7 10 years) in Revenue Management within luxury or lifestyle hospitality brands, preferably managing multi-property portfolios. Strong expertise in forecasting, pricing strategies, and demand management to maximize RevPAR and overall revenue performance. Proficient in revenue management systems such as IDeaS, Duetto, or similar platforms, along with hotel PMS and CRM tools. Data-driven mindset, with the ability to analyze STAR reports, market trends, and financial data to inform strategic decisions and revenue plans. Collaborative team player with excellent communication and stakeholder management skills, capable of working cross-functionally with sales, marketing, and operations teams. Demonstrated leadership abilities, with experience training and mentoring teams to enhance revenue management knowledge and capabilities. Deep understanding of market dynamics in the Middle East and Saudi Arabia is highly desirable. Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Exceptional problem-solving and strategic thinking skills, with attention to detail and a results-oriented approach. Knowledge of hospitality industry standards, brand positioning, and guest experience excellence.</p>

<p>Dar Al Riyadh is looking for a passionate and driven Assistant Project Manager .This role is designed for candidates who are eager to develop their project management skills, with the aim of advancing to a Project Manager role through both self-driven efforts and company-supported training. The ideal candidate will demonstrate a high learning curve, a commitment to professional growth, and a strong desire to build a long-term career with us.</p><p><b>Key Responsibilities:</b></p><ul><li>Project Planning &amp; Coordination: Assist in developing detailed project plans, including timelines, resources, and budgets.</li><li>Client Communication: Serve as a point of contact for clients, providing regular updates on project status and addressing any concerns.</li><li>Team Collaboration: Work closely with project teams to ensure effective communication and coordination of activities.</li><li>Documentation: Prepare and maintain project documentation, including meeting minutes, status reports, and project schedules.</li><li>Risk Management: Identify potential risks and assist in developing mitigation strategies.</li><li>Quality Assurance: Monitor project deliverables to ensure they meet the required quality standards.</li><li>Budget Management: Assist in monitoring project budgets and managing costs to ensure projects stay within financial constraints.</li><li>Compliance &amp; Regulations: Ensure that all project activities comply with relevant laws, regulations, and company policies.</li><li>Resource Allocation: Help allocate resources efficiently to meet project goals and timelines.</li><li>Vendor Management: Liaise with vendors and subcontractors, ensuring that services are delivered on time and within scope.</li><li>Project Closure: Assist in project closure activities, including documentation and post-project evaluation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Requirements:</p><ul><li>Education: Bachelor s degree in Civil OR Architect Engineering.</li><li>Experience: 20 years of experience in a project coordination or similar role (preferably in engineering, construction, or consulting).</li><li>Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with clients, team members, and stakeholders.</li><li>Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>Organizational Skills: Highly organized with the ability to manage multiple tasks and priorities simultaneously.</li><li>Teamwork: Ability to work collaboratively in a team environment.</li></ul><p>Opportunities for Growth:</p><ul><li>Comprehensive training and mentorship programs to help you transition to a Project Manager role.</li><li>Career path development within Dar Al Riyadh, supported by company-sponsored training and certifications (e.g., PMP).</li><li>Exposure to high-profile projects and clients in the engineering and construction sectors.</li></ul><p>Key Attributes:</p><ul><li>Strong work ethic with the desire to excel in a fast-paced environment.</li><li>Willingness to stay with the company long-term and develop a fulfilling career.</li><li>Demonstrated initiative and self-motivation in both learning and professional responsibilities.</li><li>Team player who thrives in collaborative settings.</li></ul>

<p>Manage post-contract quantity surveying and commercial activities for the renovation of a high-rise, five-star hotel. Review and verify monthly contractor Interim Payment Certificates against measured and approved site progress. Conduct site measurements and confirm completed quantities with discipline engineers. Evaluate contractor variation requests, quotations, rate build-ups, and claims for additional costs. Prepare independent cost estimates and commercial recommendations for proposed variations. Remeasure provisional and changed works and update Bills of Quantities for revised renovation packages. Review new rates and verify them against contract rates, market benchmarks, and supporting cost information. Maintain variation, claim, payment, provisional-sum, and commercial-risk registers. Monitor committed expenditure, approved variations, forecast costs, and remaining project contingency. Prepare monthly cost reports, cash-flow forecasts, cost-to-complete projections, and budget variance analyses. Review procurement schedules and validate costs for FF&amp;E, specialist finishes, stonework, imported materials, and mechanical and electrical equipment. Coordinate commercial information with the Project Manager, Planning Engineer, discipline engineers, client, and contractor. Assess the cost impact of design changes, delays, acceleration measures, and revised construction sequences. Support the commercial review of Extension of Time and loss-and-expense claims. Maintain accurate measurement records, progress evidence, payment documentation, and commercial correspondence. Assist with provisional-sum adjustments, contract closeout, final measurement, and agreement of the final account.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Quantity Surveying, Civil Engineering, Construction Economics, or a related discipline.</li><li>Valid Saudi Council of Engineers registration or other applicable Saudi professional registration is mandatory.</li><li>Minimum 10 years of post-contract quantity surveying and commercial management experience.</li><li>Proven experience in five-star hotels, luxury hospitality developments, commercial refurbishments, or high-rise projects.</li><li>Strong experience in interim payment certification, variations, claims, remeasurement, cost reporting, and final accounts.</li><li>Extensive knowledge of FIDIC contracts and recognised methods of measurement, including POMI and NRM.</li><li>Strong understanding of Bills of Quantities, rate analysis, cost estimation, and construction contracts.</li><li>Knowledge of local Saudi construction costs, supplier pricing, labour rates, and market conditions.</li><li>Experience with luxury FF&amp;E, specialist finishes, imported materials, and MEP equipment packages is preferred.</li><li>Previous experience working with an engineering consultancy or construction supervision consultant.</li><li>Proficiency in quantity-surveying software, Microsoft Excel, and cost-reporting systems.</li><li>Strong numerical, analytical, negotiation, reporting, and commercial communication skills.</li><li>Ability to assess contractual entitlements and prepare clear commercial recommendations.</li><li>Experience in Madinah Central Area or similarly complex and access-restricted locations is preferred.</li><li>MRICS, AssocRICS, or an equivalent professional qualification is a distinct advantage.</li><li>Fluency in written and spoken English is mandatory; Arabic is preferred.</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education<strong>: </strong>High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience<strong>: </strong>At least 1 year of related work experience.</p> <p>Supervisory Experience<strong>:</strong> No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p>Supervise and monitor the implementation of maintenance procedures and systems as well as the completion of task performed. Activities include but are not limited to the development and upkeep of the preventative maintenance programs, coordination of maintenance scheduling to reduce downtime while maintaining safe work practices, conducting corrective maintenance analysis, supervision of projects implementation, and provide a positive and innovative work environment.</p><p><strong>Accountabilities</strong></p><ul><li>Supervise the work of personnel engaged in a day-to-day maintenance of pharmacies &amp; clinics, may provide custodial and event support.</li><li>Perform with maintenance employees along with other technical personnel to develop proactive and effective team working together to attain set objectives of the organization.</li><li>Establish schedules and plan for providing maintenance services in pharmacies &amp; clinics by identifying resources, required materials, categories of work, priorities and store's locations needs for proper allocation and delegation of resources.</li><li>Provides technical supervision, custodial &amp; event support during work implementation and execution to assure the quality work standard of completion.</li><li>Participate in development of goals and objectives as well as policies and procedures; provides necessary recommendations for changes and improvements to existing standards, policies, and procedures.</li><li>Monitor work activities to ensure execution and compliance with established policies and procedures.</li><li>Supervise implementation of corrective &amp; preventive maintenance programs, and safety programs according to Service Level Agreement or SLA, and approved schedule respectively.</li><li>Ensures the work will be executed base in Standard Operating Procedure and HQSE (Health, Safety, and Quality &amp; Environment) policies with complete reports as reference.</li><li>Participate in the preparation and administration of the maintenance operation budget.</li><li>Submit budget recommendations for allocation and phasing and monitor expenditures according to budget plan.</li><li>Manages and ensures petty cash funds are physically secured, attended, and utilized through the approve process and procedures.</li><li>Execute proper liquidation and reimbursement of maintenance expenses in regular basis and always maintain availability.</li><li>Monitor and control supplies and stock of warehouse through coordination of assigned Storekeeper.</li><li>Assure the accuracy &amp; availability of stock items base in the day-to-day requirements of team through issuing, requesting and ordering of required items.</li><li>Coordinate and supervise implementation of construction projects, remodeling, refurbishment, and other special projects align to Pharmacy's requirements and allocated budget.</li><li>Ensures the compliance of receiving completed projects including new constructed pharmacies base in standard quality of work and approved specification.</li><li>Participate in regular operation and performance review meeting.</li><li>Conduct a weekly Toolbox Talk meeting with all the staff to review and possibly suggest changes or inputs to enhance the existing procedures and policies related to maintenance, quality, safety and environment thru reports and actual experiences from team to improve performances.</li><li>Conduct a regular maintenance inspection of pharmacies to check all building system operation and function that required maintenance, as well as the safety requirements of stores in line to standard requirements from Ministry of Civil Defense.</li><li>Participate in hiring qualify and high caliber candidate for any vacant position within the organization.</li><li>Provides orientation for new member of organization related processes, policies, and procedures of department.</li><li>Provides leadership, motivation and coaching for individual member of the team or staff to lead them in the correct path and execution of work in line to the existing processes, procedures and policies of maintenance, health, quality, safety and environment, as well as the company guidelines.</li><li>Take part in a regular meeting with service providers to discuss issues and enhancement of services provided to maintain mutual understanding and constant communication.</li><li>Assist the Maintenance Manager in preparation of reference for terms of contract to be agreed with second party that will cover all scope of work required in line to maintenance and construction services.</li><li>Participate in preparation of reviewing organizational structure through workload analysis and resources distribution in providing quality and safety maintenance services in pharmacies across the region.</li><li>Execute strict compliance of Safety, Health &amp; Environment policies within the organization to have a safe and healthful workplace for each member of the maintenance team.</li><li>Participate and ensures implementation for reporting, response &amp; corrective actions of unsafe &amp; unhealthful workplace conditions, hazards during task's execution, and safety incidents.</li><li>Ensures each member of staff should take necessary technical &amp; safety trainings as recommended &amp; scheduled.</li><li>Contribute in identifying required trainings or courses for staff to maximize the productivity and efficiency of work &amp; quality services provided in pharmacies.</li><li>Engage in lifelong learning with respect to professional enhancement or development, safety &amp; skills training, in service and courses of study as recommended and scheduled.</li><li>Perform other duties as may be required or assigned by direct Manager. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirement</strong></p><ul><li>Education BSc Degree in Mechanical or Electrical Engineering.</li><li>Experience 3 Years of Experience in MEP Engineering field (mechanical, electrical and plumbing)</li><li>Computer Skills MS Office Suite &amp; Basic Auto CAD</li><li>Languages English Arabic</li></ul>

<h3 >Role Overview</h3> <p >Pearls Consulting Saudi Arabia is seeking a <strong >Local Content Senior Manager</strong> to lead strategic initiatives for one of its key clients, a PIF-owned company located in Al Madinah, Saudi Arabia. This full-time position is exclusively open to <strong >Saudi Nationals</strong> who possess extensive experience in local content development and management. The role focuses on deploying and overseeing the local content strategy to meet organizational objectives and national targets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee the execution and ensure alignment of the Local Content strategy with company objectives, contributing to the achievement of annual targets and strategic goals.</li> <li >Manage internal and external ecosystem stakeholders, including PIF, LCGPA, Rawabet, Al Madinah Regional Municipality, and the Al Madinah Region Development Authority, maintaining strategic relationships for transparency and performance alignment.</li> <li >Ensure effective embedment of Local Content mechanisms in procurement processes, monitor vendors’ adherence to obligations during contract execution, and oversee reporting to governmental authorities and internal stakeholders.</li> <li >Implement and ensure adherence to the Local Content Operating Model, including policies and procedures, across all functions, while continuously monitoring regulations and coordinating with internal departments for alignment.</li> <li >Analyze Local Content scores and KPIs, providing actionable insights and recommendations to drive continuous improvement in performance and compliance.</li> </ul> <h3 >Candidate Qualifications</h3> <p >The ideal candidate will demonstrate a <strong >hands-on approach</strong> and the ability to work effectively both independently and as part of a team. Strong <strong >analytical and problem-solving skills</strong> are essential for this role, enabling the candidate to interpret complex data and formulate strategic solutions.</p> <h3 >Required Skills and Experience</h3> <ul > <li >A minimum of <strong >10 years of relevant professional experience</strong>.</li> <li >Demonstrated experience in <strong >Change Management</strong> and <strong >Stakeholder Management</strong>.</li> <li >Strong knowledge of <strong >Local Content regulations, policies, and best practices</strong>.</li> </ul> <h3 >Location and Compensation</h3> <p >This full-time position is based in <strong >Al Madinah (Medina), Saudi Arabia</strong>. The role offers a <strong >competitive compensation</strong> package commensurate with experience and qualifications.</p> <h3 >Application Information</h3> <p >Pearls Consulting Saudi Arabia invites qualified Saudi Nationals to apply for this significant leadership role within a prominent PIF-owned entity.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Customer Support Specialist Admin serves as the primary point of contact for customers while providing essential administrative support to ensure smooth day-to-day operations. This role combines customer service excellence with administrative coordination, requiring strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is empathetic, highly organized, solution-oriented, and passionate about creating positive customer experiences while maintaining accurate records and supporting internal teams. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, phone, WhatsApp, and other communication channels. Deliver professional, timely, and accurate responses while maintaining a positive customer experience. Resolve customer concerns efficiently and escalate complex issues to the appropriate departments. Track customer issues through resolution while ensuring regular follow-up and communication. Assist customers with account-related inquiries, product information, service requests, and troubleshooting. Maintain high customer satisfaction by providing personalized and solution-focused support. Document all customer interactions accurately within the CRM or customer support platform. Identify recurring customer issues and recommend process improvements. Administrative Support Maintain and update customer records, databases, and internal documentation. Prepare reports on customer interactions, response times, and service performance. Schedule meetings, appointments, and follow-up activities when required. Assist with data entry, document management, and administrative workflows. Coordinate with internal departments to ensure customer requests are completed promptly. Support onboarding documentation and internal administrative processes. Organize digital files and maintain accurate operational records. Assist management with various administrative projects and operational tasks. Operations &amp; Collaboration Work closely with Operations, Sales, Product, and Technical teams to resolve customer concerns. Monitor customer feedback and identify opportunities to improve service quality. Contribute to knowledge base articles, FAQs, and internal support documentation. Follow established policies, procedures, and quality standards. Participate in team meetings, training sessions, and continuous improvement initiatives. Preferred Qualifications Experience working in a remote team. Experience supporting customers across the MENA region. Familiarity with CRM systems such as HubSpot, Salesforce, Zoho CRM, or similar platforms. Experience with customer support software such as Zendesk, Freshdesk, Intercom, or Gorgias. Knowledge of Microsoft Office 365 and Google Workspace. Experience with project management tools such as Asana, ClickUp, Trello, Monday.com, or Jira. Technical Requirements Reliable high-speed internet connection. Quiet and professional remote workspace. Personal computer capable of handling business applications. Ability to work with cloud-based collaboration tools. Core Competencies Customer-centric mindset Excellent communication skills Emotional intelligence and empathy Problem-solving and critical thinking Organization and planning Time management Adaptability and flexibility Team collaboration Professionalism and integrity Attention to detail Accountability Confidentiality Key Performance Indicators (KPIs) Customer Satisfaction (CSAT) First Response Time (FRT) Average Resolution Time (ART) First Contact Resolution (FCR) Customer retention and positive feedback Administrative accuracy and data quality SLA compliance Productivity and task completion What We Offer Fully remote work environment. Competitive salary. Flexible working arrangements. Opportunities for professional development and career growth. Collaborative and inclusive team culture. Ongoing training and learning opportunities. Performance-based recognition and career advancement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications</b></p><p>Bachelor's degree or equivalent work experience.</p><p>2+ years of experience in customer service, customer support, administration, or a similar role.</p><p>Excellent verbal and written communication skills in English.</p><p>Arabic language proficiency is highly desirable.</p><p>Strong interpersonal and problem-solving skills.</p><p>Excellent organizational and time management abilities.</p><p>Ability to multitask and prioritize effectively in a remote work environment.</p><p>High attention to detail and accuracy.</p><p>Strong customer-first mindset with a professional and positive attitude.</p><p>Ability to work independently with minimal supervision.</p><b>Preferred Qualifications</b><p>Experience working in a remote team.</p><p>Experience supporting customers across the MENA region.</p><p>Familiarity with CRM systems such as HubSpot, Salesforce, Zoho CRM, or similar platforms.</p><p>Experience with customer support software such as Zendesk, Freshdesk, Intercom, or Gorgias.</p><p>Knowledge of Microsoft Office 365 and Google Workspace.</p><p>Experience with project management tools such as Asana, ClickUp, Trello, Monday.com, or Jira.</p><b>Technical Requirements</b><p>Reliable high-speed internet connection.</p><p>Quiet and professional remote workspace.</p><p>Personal computer capable of handling business applications.</p><p>Ability to work with cloud-based collaboration tools.</p><b>Core Competencies</b><ul><li>Customer-centric mindset</li><li>Excellent communication skills</li><li>Emotional intelligence and empathy</li><li>Problem-solving and critical thinking</li><li>Organization and planning</li><li>Time management</li><li>Adaptability and flexibility</li><li>Team collaboration</li><li>Professionalism and integrity</li><li>Attention to detail</li><li>Accountability</li><li>Confidentiality</li></ul><b>Key Performance Indicators (KPIs)</b><ul><li>Customer Satisfaction (CSAT)</li><li>First Response Time (FRT)</li><li>Average Resolution Time (ART)</li><li>First Contact Resolution (FCR)</li><li>Customer retention and positive feedback</li><li>Administrative accuracy and data quality</li><li>SLA compliance</li><li>Productivity and task completion</li></ul><p></p></section>

<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email &amp; Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records &amp; Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order &amp; Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Required Qualifications</p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul><p>Preferred Skills</p><p>Experience with the following is beneficial:</p><ul><li>CRM and customer-support software.</li><li>Live-chat platforms.</li><li>Email ticketing systems.</li><li>Microsoft Office.</li><li>Google Workspace.</li><li>Order-management systems.</li><li>E-commerce customer support.</li><li>Call center or contact center environments.</li><li>Basic technical troubleshooting.</li><li>Customer complaint resolution.</li><li>Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul><p>Training may be provided for company-specific products, systems, policies, and procedures.</p><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul>

<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Clerk Support professional to join our remote team. This entry-level position supports daily business operations through accurate data entry, record maintenance, document processing, and general administrative assistance. The ideal candidate is comfortable working with computers, spreadsheets, digital documents, and online systems. Successful candidates should be able to follow established procedures, maintain accuracy, and complete assignments independently within expected deadlines. Previous professional data entry or administrative experience is not required. Training and guidance will be provided to qualified candidates. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote opportunity are encouraged to apply. Key Responsibilities Data Entry &amp; Processing Enter and update information in databases, spreadsheets, and internal systems. Transfer approved information from source documents into digital records. Review entries for accuracy, completeness, and consistency. Update existing records with current information. Process routine forms and data requests. Identify missing, duplicate, outdated, or incorrect information. Correct routine errors when authorized. Complete assigned data-entry tasks within established deadlines. Follow company procedures and data-entry standards. Administrative Support Provide routine administrative assistance to team members and supervisors. Prepare and update spreadsheets, trackers, lists, and basic documents. Process internal forms and administrative requests. Maintain contact lists, logs, and shared records. Organize electronic folders and digital resources. Route documents and requests to appropriate team members. Assist with shared inboxes or administrative communication when assigned. Support additional clerical projects as needed. Records &amp; Document Management Upload, label, categorize, and archive digital documents. Maintain organized electronic filing systems. Review documents for completeness and basic accuracy. Follow established file-naming and storage procedures. Maintain document indexes and tracking logs. Retrieve authorized records when requested. Organize templates, forms, reports, and reference materials. Handle confidential records responsibly. Data Quality &amp; Verification Compare information with approved source documents. Perform routine accuracy and completeness checks. Identify errors, inconsistencies, and missing information. Verify routine information according to established procedures. Flag unclear or unresolved discrepancies for review. Assist with authorized record corrections. Help maintain accurate and current company information. Operations Support Track routine assignments, deadlines, and outstanding requests. Update administrative and operational trackers. Monitor the status of assigned tasks. Follow up on routine action items when requested. Compile information for basic reports and summaries. Coordinate routine information between departments. Help maintain organized daily workflows. Communication &amp; Team Support Communicate professionally through email, chat, and virtual meetings. Respond to routine internal requests. Provide timely updates regarding assigned work. Ask for clarification when instructions or information are incomplete. Coordinate with colleagues regarding routine data or documentation issues. Participate in virtual meetings and training sessions. Maintain dependable communication while working remotely. Required Qualifications High school diploma, GED, or equivalent. Basic computer and typing proficiency. Familiarity with email, spreadsheets, web browsers, and digital documents. Strong attention to detail and accuracy. Good organizational and time-management skills. Ability to follow written instructions and established procedures. Ability to complete repetitive tasks while maintaining accuracy. Ability to manage multiple routine assignments. Effective written and verbal communication skills. Ability to work independently in a remote environment. Dependable and professional work habits. Willingness to learn new software and processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace. Preferred Qualifications Previous professional experience is not required . Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Calendar. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management tools. Administrative or clerical support. Records processing or document review. Basic spreadsheet and report preparation. Customer service or office support. Remote collaboration tools. Internships, volunteer work, academic projects, freelance assignments, customer service experience, and previous clerical responsibilities may also be considered relevant. Skills &amp; Competencies Accuracy: Enter and maintain information correctly and consistently. Attention to Detail: Identify errors, missing information, duplicates, and inconsistencies. Organization: Maintain orderly records, documents, files, and assignments. Time Management: Prioritize tasks and complete work within expected timelines. Computer Skills: Work comfortably with spreadsheets, documents, databases, and online systems. Communication: Communicate clearly and professionally with team members. Dependability: Maintain consistent productivity and follow through on assignments. Adaptability: Learn new systems, software, and procedures. Confidentiality: Protect sensitive company, customer, vendor, and employee information. What We Offer Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development and skills training. Regular coaching and performance feedback. Career growth and advancement opportunities. Company-provided equipment where applicable. Supportive remote team environment. Ideal Candidate You may be a strong fit if you: Have strong attention to detail and accuracy. Enjoy working with data, spreadsheets, and digital records. Are organized, reliable, and responsible. Can complete structured or repetitive assignments accurately. Follow instructions and procedures carefully. Can manage multiple assignments and deadlines.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to complete repetitive tasks while maintaining accuracy.</li><li>Ability to manage multiple routine assignments.</li><li>Effective written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Calendar. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management tools. Administrative or clerical support. Records processing or document review. Basic spreadsheet and report preparation. Customer service or office support. Remote collaboration tools. Internships, volunteer work, academic projects, freelance assignments, customer service experience, and previous clerical responsibilities may also be considered relevant.</li></ul>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Resident Construction Engineer - Civil to join our team! In this role, you will be responsible for managing both administrative and site-based construction monitoring activities, while providing technical oversight to ensure the project is delivered in accordance with the approved design, budget, schedule, quality standards, safety and environmental requirements, and contractual obligations.</p><p>Monitor multiple contracts and the associated civil and structural field activities of construction contractors to ensure compliance with contractual requirements, including scope of work, procedures, cost, schedule, installation, testing, and quality.</p><p>Oversee civil and structural elements such as:</p><ul><li>Earthworks,</li><li>Buildings civil and structural works,</li><li>Roads, underground utilities, and external civil works,</li><li>Coordination of civil and structural elements with architectural, ID, MEP, landscape, and infrastructure systems.</li></ul><p>Implement and adhere to the QA/QC Program, safety regulations, environmental requirements, and specifications during work activities.</p><p>Provide technical clarifications and guidance to contractors regarding schedule, procedures, scope of work, and other information requirements.</p><p>Plan, organize, monitor, and follow up on contractors activities.</p><p>Supervise and inspect the contractor s work to ensure that site operations are effectively executed, and that all required inspections and tests are properly conducted and documented.</p><p>Observe testing performed by the Contractor and determine conformance with the Contract Documents.</p><p>Develop a close professional working relationship with contractors.</p><p>Provide technical guidance in interpretation of contract documents and specifications.</p><p>Review job plans, methods, materials, and detect potential issues in meeting schedules or specifications.</p><p>Participate in progress, risk, and close-out activities, as assigned.</p><p>Review job plans, method statements, Inspection and Test Plans, pre qualifications, civil and structural material submittals, product data, certifications, shop drawings, test reports, and as-built drawings submitted by contractors for compliance with contract requirements.</p><p>Obtain Engineering review and approval.</p><p>Identify and report discrepancies in original design or contract documents requiring modifications.</p><p>Coordinate with other departments and third parties to obtain required support and/or approvals.</p><p>Detect and resolve conflicts in schedules and specifications and coordinate interfaces between civil and structural works and other disciplines.</p><p>Recommend approval of schedule changes in construction activities where required.</p><p>Compile technical data to prepare weekly and monthly reports on project progress, cost, and quality control.</p><p>Conduct or direct investigations and advise SRCE and SRCM of issues affecting schedule or quality.</p><p>Assist SRCE and SRCM in administrative functions and initiate correspondence (draft letters/reports) to contractors and other departments for SRCM s signature.</p><p>Review and validate billing items submitted in Work Estimates, confirm actual progress, determine work completion percentages, and recommend payments accordingly.</p><p>Assist in compiling documentation and evaluating claims, changes, or delays related to civil and structural works.</p><p>Perform other related duties as assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Civil Engineering or Structural Engineering from a recognized institution.</li><li>Minimum 5 years of post-graduation experience with strong site inspection and construction management skills in civil and structural works.</li><li>Solid understanding of civil and structural design principles, construction materials, and construction detailing.</li><li>Knowledge of applicable international civil and structural codes and standards, including ACI, AISC, ASTM, and local regulatory and environmental requirements.</li><li>Fluent in spoken and written English; ability to produce clear technical documentation and reports.</li><li>Working knowledge of AutoCAD, Microsoft Office applications, and document and materials management systems (DMCS).</li><li>Must be able to obtain a Saudi Driving License.</li><li>Desired project experience includes residential, commercial, hospitality, institutional, and mixed-use developments, as well as public realm and infrastructure projects.</li><li>At least 3 years of Middle East work experience is desirable.</li><li>BIM experience is not a requirement, but would be a plus</li><li>LEED AP accreditation is a major plus.</li></ul>

<p>Required: Mechanical/ Civil Supervisor</p><p>Note: The employee must be certified/approved for certain positions</p>

<div dir="rtl"><h3 >About the Role</h3> <p >Kuwait? No. The Arabic text describes: An Arabic e-commerce company announces the need for a <strong >Project Management Director</strong> to join the team in <strong >Medina</strong>. The holder oversees general activities of projects and programs, develops execution plans, monitors progress. This includes setting and tracking project budgets and contracting procedures, determining costs and funding sources, to ensure completion and achievement of objectives according to the schedule and allocated budget.</p> <h3 >Main Tasks and Responsibilities</h3> <ul > <li >Oversee the development and execution of project and program plans within the organization.</li> <li >Direct and monitor budgeting estimates and determine human, technical, and equipment requirements for implementation, ensuring availability on time and within estimated cost.</li> <li >Supervise defining project assumptions and all interdependencies with other projects or programs to ensure optimal resource utilization.</li> <li >Identify project risks and the steps needed to mitigate and resolve them effectively and timely.</li> <li >Coordinate with the project team to review completed work and remaining phases.</li> <li >Ensure compliance with project scope, approved project management standards, and quality specifications.</li> <li >Manage change processes based on the plans in place.</li> <li >Coordinate and monitor the completion of main project phases and project closure.</li> <li >Assess the level of achievement of project outputs against its main objectives.</li> <li >Ensure transfer of all related knowledge and expertise and document project documents, templates, and reports.</li> <li >Oversee preparation of project progress reports, challenges and risks management reports, KPI reports, and project success factors on a periodic basis.</li> <li >Submit related reports to various project stakeholders and senior management in the organization.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Practical experience ranging from <strong >5 to 10 years</strong> in project management.</li> <li >Relevant academic qualification in project management or a similar technical/administrative field.</li> <li >Deep understanding of project management methodologies and tools.</li> </ul> <h3 >Job Details and Location</h3> <p >This is a full-time position in <strong >Medina</strong>, Saudi Arabia. Full dedication to the assigned tasks is required.</p> <h3 >Additional Information</h3> <p >Salary for this role will be determined based on experience and qualifications after the interview. No additional information about the application process is currently available.</p></div>

<p><strong>Our company announces its need for an experienced Executive Chef with high skills in preparing various kinds of foods, and the ability to manage the kitchen efficiently, with adherence to quality and food safety standards</strong></p><p><strong>&nbsp; &nbsp;: Job responsibilities</strong></p><p><strong>&nbsp;. Prepare and cook various foods according to approved recipes and standards.</strong></p><p><strong>&nbsp; . supervise food preparation and cooking operations in the kitchen.</strong></p><p><strong>&nbsp; . Ensure the quality of the served foods and maintain a consistent level of quality.</strong></p><p><strong>&nbsp; . Apply food safety, hygiene, and occupational health standards.</strong></p><p><strong>&nbsp; &nbsp;. Manage and organize the kitchen staff and allocate tasks.</strong></p><p><strong>&nbsp; &nbsp;. Monitor stock and order food and operating supplies.</strong></p><p><strong>&nbsp; &nbsp; &nbsp;. Reduce waste and optimize the use of food materials.</strong></p><p><strong>&nbsp; &nbsp; &nbsp;. &nbsp;Develop menus and suggest new items when needed.</strong></p><p><strong>.&nbsp; &nbsp; Ensure cleanliness of the kitchen, equipment, and tools continuously.</strong></p><p><strong>.&nbsp; &nbsp; Comply with company policies and procedures.</strong></p><p><strong>: Requirements</strong></p><p><strong>.&nbsp; &nbsp; Previous experience in cooking and kitchen management.</strong></p><p><strong>.&nbsp; Ability to prepare both Eastern and Western cuisines.</strong></p><p><strong>.&nbsp; Leadership and team management skills.</strong></p><p><strong>.&nbsp; &nbsp; Ability to work under pressure.</strong></p><p><strong>.&nbsp; &nbsp; Commitment to quality standards and food safety.</strong></p><p><strong>.&nbsp; &nbsp; Preferably has certifications in cooking or food safety.</strong></p><p>&nbsp;</p>

<p><strong>Main Responsibilities and Duties</strong></p><ul><li>Manage daily human resources operations such as recruitment, data entry, processing job requests, and updating employee files in accordance with approved policies.</li><li>Participate in preparing and implementing HR policies and systems and ensure compliance with local laws and regulations.</li><li>Coordinate bid/proposal procedures, contracting, and monitor recruitment stages until new employees join.</li><li>Manage leave, compensation, performance appraisal systems, and prepare periodic reports for senior management.</li><li>Handle employee inquiries and provide support on payroll, benefits, and legal obligations.</li><li>Support continuous improvement projects for HR channels and the employee experience across various communication channels.</li><li>Assist in preparing and updating policy manuals and standard operating procedures and ensure effective dissemination and implementation.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Experience: 2024 to 2026 years in a similar role or within the HR team.</li><li>Residence: Kingdom of Saudi Arabia, Medina.</li><li>Technical skills: Proficient in Microsoft Office programs, preferably with experience in Elevate/HRIS HR data management systems or job data management systems.</li><li>Basic knowledge of local labor laws, regulations, documentation, and contracting procedures.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>High organization and accuracy in data and records management.</li><li>Strong verbal and high-quality writing communication skills in Arabic and basic English.</li><li>Ability to work in a team, coordinate effectively with different departments, and provide quick and effective support.</li><li>Ability to manage priorities, time management, and meet deadlines.</li><li>High professional ethics and ability to maintain confidentiality and discipline at work.</li></ul>

<div dir="rtl"><h3 >About the Role</h3> <p >Ash Salon is seeking an <strong >HR Manager and Administrative Affairs</strong> to join its team in Madinah. The holder of this role will be responsible for overseeing all aspects of human resources and administrative operations to ensure an organized and efficient work environment. The position is full-time and requires 5 to 10 years of experience in the field, with a monthly salary ranging from 5,625 to 7,500 SAR.</p> <h3 >Key Tasks and Responsibilities</h3> <ul > <li >Oversee recruitment and hiring processes, including determining needs, conducting interviews, and selecting suitable competencies.</li> <li >Develop and implement performance management and employee appraisal programs to ensure objectives are met.</li> <li >Prepare and update HR and administrative policies and procedures in line with the regulations.</li> <li >Manage payroll and entitlements, ensuring accurate calculation and timely payments.</li> <li >Monitor attendance records and ensure compliance with internal regulations and labor law.</li> <li >Promote positive working relationships and effectively resolve disputes to ensure a stable work environment.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Practical experience of 5 to 10 years in HR and administrative affairs.</li> <li >Excellent and comprehensive knowledge of the Saudi Labor Law and its executive regulations.</li> <li >Familiarity with government platforms related to HR and work in Saudi Arabia.</li> </ul> <h3 >Technical Skills</h3> <ul > <li >Proficient in using <strong >Microsoft Office</strong> programs (Word, Excel, PowerPoint) with high efficiency.</li> <li >Experience using HRIS systems to facilitate operations.</li> </ul> <h3 >Leadership and Administrative Skills</h3> <ul > <li >High-level leadership and administrative capabilities, with the ability to guide teams.</li> <li >Proven ability to build and manage an effective team and motivate them to achieve objectives.</li> <li >Excellent communication, problem-solving, and strategic decision-making skills.</li> </ul> <h3 >Work Environment</h3> <p >The HR Manager and Administrative Affairs role works within the Ash Salon team in Medina, in a dynamic work environment requiring full-time commitment. The role aims to support employee growth and development and ensure compliance with local regulations, contributing to achieving the organization's operational goals.</p></div>

<h3 >About Abdul Latif Jameel</h3> <p >Abdul Latif Jameel is a diversified business with deep roots and extensive operations across the Middle East, North Africa, and Turkey (MENAT region). With a history spanning over 75 years, beginning as a small trading business and a Toyota distributorship in Jeddah, Saudi Arabia, the company has established a significant vehicle distribution network and comprehensive automotive expertise. This foundation has enabled diversification into new sectors that contribute to the 'infrastructure of life' in the MENAT region.</p> <h3 >Role Overview: Toyota Technician</h3> <p >Abdul Latif Jameel is seeking a <strong >Toyota Technician</strong> to join its full-time team in <strong >Yanbu, Al Madinah, Saudi Arabia</strong>. This role is responsible for performing mechanical repair services and other related works within the service center. The primary objective is to achieve targets in customer satisfaction and gross service sales by adhering to the company's mission, vision, values, and standard operating procedures.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform mechanical repairs as per customer requests, ensuring proper execution, timely completion, and adherence to estimated costs under Chief Technician supervision.</li> <li >Conduct preliminary vehicle inspections and evaluations using appropriate tools and equipment to accurately assess damage and determine the extent of repair.</li> <li >Participate in resolving complex technical problems with the assistance of Team Leaders (Workshop Production Manager/Chief Technician) through testing and examination.</li> <li >Execute after-sales responsibilities, including vehicle repairs and periodic maintenance, in accordance with company policies and procedures.</li> <li >Maintain high customer satisfaction by adopting a Guest-Centric mindset and adhering to service standards.</li> <li >Coordinate with the Job Controller for accurate data entry (operation numbers), recording repairs, and updating vehicle delivery status using Computerized Time Control Sheets for productivity analysis.</li> <li >Receive and apply technical information, service bulletins, and daily updates from the Team Leader to enhance technical skills and ensure smooth after-sales operations.</li> <li >Support center after-sales marketing campaigns, promote Kaizen activities, and contribute to business strategy adjustments to achieve set center targets.</li> <li >Ensure the suitable use of all service facilities, tools, and equipment, adhering to company policies related to safety, welfare, integrity, and brand image.</li> <li >Execute assigned activities according to company Standard Operating Procedures (SOPs), coordinating with center service teams to achieve pre-determined operational targets.</li> <li >Adhere to the 5S concept (Sorting, Set in Order, Shine, Standardize, Sustain) to maintain a clean and organized workplace.</li> <li >Ensure work completion meets required quality standards by following Toyota Motor Corporation (TMC) guidelines and utilizing correct tools.</li> <li >Achieve standard sold hours versus attending hours.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >2-5 years of relevant experience</strong> in mechanical repair services.</li> <li >Proficiency in implementing Abdul Latif Jameel (ALJ) and Toyota Motor Corporation (TMC) policies and Standard Operating Procedures (SOPs) related to service.</li> <li >Familiarity with Service Operation compliance policies.</li> <li >Knowledge of Mechanical Kodawari principles.</li> </ul> <h3 >Context and Framework</h3> <p >This position has a direct impact on sold working hours and customer satisfaction. The Technician operates within a defined framework that requires strict adherence to ALJ and TMC Policies and SOPs related to service, as well as compliance with Service Operation policies. A strong understanding of Mechanical Kodawari is essential for the effective execution of this role.</p> <h3 >Working at Abdul Latif Jameel</h3> <p >Abdul Latif Jameel is recognized as a leading employer across the MENAT region, with an international footprint offering diverse opportunities globally. The company's culture is guided by core values including <strong >Respect, Innovation, a Pioneering Spirit, and Empowerment</strong>, fostering an environment where professional growth and new ideas are supported.</p>