وظائف مدير مكتب - المنطقة الشرقية السعودية

<p>Job Description Service Support / Service Desk / NOC Agent Function: Service Operations &amp; Network Operations Center (NOC) Industry: Data Center Colocation &amp; Connectivity Services Role Purpose The Service Support / NOC Agent is responsible for providing firstline (L0-L1 and partial L2) operational and technical support to customers and internal stakeholders. The role ensures efficient incident, problem, complaint, and service request management in compliance with ITIL and ISO 20000 standards, while maintaining high service availability and customer satisfaction. Key Responsibilities Incident, Request &amp; Case Management Receive and respond to inbound customer cases via phone, email, and electronic platforms for: Incident Management Service Requests Complaint Management Problem Management Service Level Management Log, categorize, prioritize, and document all cases accurately in the Service Desk / ITSM platform. Track incidents and requests from identification through resolution in line with severity definitions and lifecycle workflows. Ensure timely resolution or escalation in accordance with SLAs, with proactive customer communication throughout. Technical Support &amp; Troubleshooting Apply technical skills to resolve Data Center and Connectivityrelated issues at the service desk level before escalation. Perform initial analysis, diagnostics, and troubleshooting for DC and connectivity services. Follow up on complex or escalated incidents to ensure closure and customer satisfaction. Complaint &amp; Stakeholder Management Analyze and resolve customer complaints in collaboration with internal teams, suppliers, and external stakeholders. Maintain a professional, customercentric approach when handling escalations and difficult situations. Knowledge Management &amp; Continuous Improvement Maintain and continuously update knowledge of corporate services, operational processes, and supported technologies. Utilize approved templates and procedures to ensure accurate data capture and consistent service delivery. Identify gaps, inefficiencies, and improvement opportunities in service desk operations and contribute to process enhancement initiatives. Reporting &amp; Communication Develop and publish operational and performance reports using tools such as Power BI, PowerPoint, and dashboards. Document incident summaries, resolutions, and procedural updates clearly and accurately. Compliance &amp; Governance Adhere to ITIL and ISO 20000 service management practices. Comply with all organizational standards, policies, and procedures. Provide oncall and remote support as required, including emergency response outside normal working hours. Collaboration &amp; Relationship Management Establish and maintain effective working relationships with internal teams, suppliers, and partner organizations through regular, constructive communication. Work collaboratively across shifts and teams to ensure seamless service continuity.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Experience</h4><ul><li>Education Bachelor s degree in Computer Science, Information Technology, or a related discipline.</li><li>Experience Minimum 8 years of experience providing L0-L1 / L2 service desk or NOC support in a global environment.</li><li>Experience in Data Center colocation and connectivity services is mandatory.</li><li>Experience supporting customers in Saudi Arabia or similar regional environments is an advantage.</li><li>Exposure to both DC and Connectivity service domains is strongly preferred.</li></ul><h4>Certifications (Preferred / Required)</h4><ul><li>ITIL Foundation Certified</li><li>Data Center Professional (CDCP) or Certified Data Center Facilities Operations Manager (CDFOM)</li><li>CompTIA Network+ and/or A+</li><li>Service Desk certifications (e.g., HDI / Certified Service Desk Analyst)</li><li>Networking certifications (e.g., Cisco, Juniper) - advantageous</li></ul><h4>Required Skills &amp; Competencies</h4><ul><li>Technical Skills Strong working knowledge of ITSM tools for ticket creation and management.</li><li>Understanding of enterprise IT environments, Microsoft operating systems, productivity tools, and business applications.</li><li>Experience supporting Data Center and Connectivity services, including VDI environments.</li><li>Proficiency in reporting and documentation tools (Word, PowerPoint, Power BI, databases).</li><li>Customer Service &amp; Communication Excellent verbal and written communication skills.</li><li>Strong customer service orientation with the ability to manage expectations professionally.</li><li>Superior phone, email, and electronic communication etiquette.</li><li>Problem Solving &amp; Time Management Strong analytical and troubleshooting abilities.</li><li>Ability to handle multiple incidents simultaneously while prioritizing effectively.</li><li>Punctual, organized, and reliable across shift operations.</li><li>Interpersonal &amp; Teamwork Skills Ability to work collaboratively in a fastpaced, 24x7 operational environment.</li><li>Strong interpersonal skills with the ability to build effective working relationships at all organizational levels.</li></ul>

<p>Be Part of a Legacy Bigger Than the Game At Al-Qadsiah Club we create more than teams! Weu2019re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports. This is more than just a job! Itu2019s an opportunity to be part of something larger than yourself. At Al-Qadsiah, youu2019ll play a key role in shaping our legacy, contributing to the nationu2019s sports vision, and making history every step of the way. OVERVIEW: Al Qadsiah Club is seeking a detail-oriented Assets Accountant to manage the full lifecycle of fixed assets and intangible assets and right-of-use assets, ensure accurate financial reporting, and support asset optimization across the organization. The role contributes to financial control, compliance, and operational efficiency while collaborating with cross-functional teams. KEY RESPONSIBILITIES: u2022 Maintain full responsibility for the end-to-end accounting of fixed assets, including tangible and intangible assets and Right-of-use assets, from acquisition through to disposal. u2022 Record fixed asset acquisitions, disposals, transfers, and depreciation accurately within the accounting system. u2022 Create, implement, and monitor controls, procedures, and documentation for the effective management of fixed assets. u2022 Maintain and reconcile the fixed asset register and capital work-in-progress (CWIP) accounts to the general ledger on a monthly basis. u2022 Track project costs, close asset accounts upon project completion, and ensure alignment with capital budgets and management approvals. u2022 Conduct periodic physical asset counts, verifications, impairment reviews, and obsolescence assessments. u2022 Recommend asset disposals and provide analysis to support capital investment decisions. u2022 Prepare audit schedules related to fixed assets and leases and support internal and external audit enquiries. u2022 Manage the asset for expenditure process, monitor and report capital expenditure against approved budget items on monthly basis. u2022 Recording the acquisition of player registrations (transfer fees, agent fees, and other direct costs) as intangible fixed assets in accordance with IAS 38 and the accounting policies of the Company. u2022 Manage intangible asset register, player workings and schedules to calculate the impact of required adjustments including monthly amortization of expenses. u2022 Track variable payments for the acquisition of assets and record such variable payments in accordance with the accounting policy of the Company. u2022 Manage lease accounting in line with IFRS 16, including assessment of contracts, recognition of right-of-use assets and lease liabilities, and ongoing reporting. u2022 Prepare monthly lease accounting entries, reconciliations, forecasts, and disclosures. u2022 Collaborate with finance, project, and operational teams to ensure accurate capital and lease reporting. u2022 Identify and implement continuous improvements within capital and lease accounting processes. u2022 Support the Finance Manager and wider finance team with ad hoc analysis and reporting as required. u2022 Provide guidance and on-the-job training to junior team members and support knowledge-sharing initiatives. u2022 Identify opportunities to enhance systems, processes, productivity, and cost efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION, QUALIFICATION AND EXPERIENCE REQUIRED: u2022Bacheloru2019s degree in Accounting or Finance u2022Professional Qualification (SOCPA, ACA, CPA, ACCA, CIMA or equivalent) would be preferred u20223u20136 years of asset accounting experience PERSONAL SPECIFICATION u2013 SKILLS &amp; ATTRIBUTES u2022 Proven experience in capital or fixed asset accounting, ideally within a large or international organization. u2022 Strong understanding of accounting principles, fixed asset and intangible asset accounting, and lease accounting under IAS 16, IAS 38 and IFRS 16. u2022 Experience managing fixed asset, intangible assets and lease registers, depreciation &amp; amortization calculations, maintaining related schedules, reconciliations, and disclosures. u2022 Knowledge of new and emerging accounting standards, compliance and regulatory requirements. u2022 Experience working with ERP systems u2022 Strong analytical skills with the excellent attention to detail. u2022 Proficient in spreadsheet use, data analysis, and financial reporting. u2022 Strong organizational skills with the ability to manage multiple priorities effectively. u2022 Clear and confident communication skills, both written and verbal, with the ability to work collaboratively across teams. u2022 A proactive approach to problem-solving and continuous improvement</p>

<p>Project Management &amp; Execution</p><p>Take complete ownership of assigned electrical projects from kick-off, engineering and procurement through construction, testing, commissioning, energization, handover, and closeout. Prepare and implement the Project Execution Plan (PEP) in accordance with contractual requirements and company procedures. Establish execution strategies, project priorities, construction sequences, manpower requirements, equipment requirements, and site logistics. Ensure projects are completed safely, on schedule, within approved budget, and according to contractual and technical requirements. Lead multidisciplinary project teams and ensure effective coordination between Engineering, Procurement, Construction, Planning, QA/QC, HSE, Commercial, and Finance functions. Identify project bottlenecks early and implement corrective and recovery actions.</p><p>Electrical Technical Management</p><p>Provide technical and execution leadership for electrical works including, as applicable: MV/LV power distribution systems. Substations and electrical rooms. Transformers. MV/LV switchgear. Motor Control Centers (MCCs). Distribution boards and panel boards. Cable trays, ladders, conduits, trenches, and duct banks. Cable pulling, dressing, glanding, and termination. Earthing and grounding systems. Lightning protection systems. Indoor and outdoor lighting systems. Emergency lighting. Generator and emergency power systems. Electrical interfaces with mechanical equipment. Control and instrumentation interfaces where applicable. Electrical infrastructure and utility works. Review and understand single-line diagrams, load schedules, cable schedules, electrical layouts, schematics, equipment data sheets, technical specifications, BOQs, IFC drawings, shop drawings, and vendor drawings. Ensure electrical installations comply with approved designs, applicable codes, client specifications, manufacturer requirements, and project standards.</p><p>Engineering Coordination</p><p>Coordinate with engineering teams for timely preparation, review, submission, and approval of electrical engineering deliverables. Monitor IFC drawings, shop drawings, material submittals, technical queries, RFIs, method statements, calculations, and vendor documents. Review engineering deliverables from a constructability and execution perspective. Identify discrepancies between drawings, specifications, BOQs, vendor requirements, and actual site conditions. Ensure technical issues are resolved before they affect construction progress. Coordinate electrical interfaces with Civil, Structural, Mechanical, HVAC, Plumbing, Instrumentation, Telecom, and other disciplines. Manage design changes and ensure their schedule and commercial impacts are properly documented.</p><p>Planning &amp; Project Controls</p><p>Coordinate development of the project baseline schedule, WBS, milestones, engineering schedule, procurement schedule, construction schedule, manpower histogram, equipment plan, and testing/commissioning schedule. Review daily, weekly, and monthly project progress. Monitor actual progress against approved baseline schedules. Review critical-path activities, look-ahead schedules, productivity, manpower utilization, material availability, and project forecasts. Identify delays and prepare appropriate catch-up/recovery schedules. Ensure accurate preparation of weekly and monthly progress reports. Monitor engineering, procurement, construction, and commissioning milestones as an integrated project schedule.</p><p>Procurement &amp; Vendor Management</p><p>Coordinate electrical procurement requirements with Procurement and Engineering teams. Monitor preparation and approval of material requisitions, technical bid evaluations, purchase orders, vendor drawings, and material submittals. Pay particular attention to long-lead electrical equipment such as transformers, switchgear, MCCs, generators, UPS systems, and specialized panels. Monitor manufacturing, inspection, FAT, shipment, delivery, and site availability against project requirements. Ensure procurement activities remain aligned with construction priorities. Coordinate with suppliers and manufacturers regarding technical clarifications and delivery issues. Ensure delivered materials comply with approved specifications and project requirements.</p><p>Construction &amp; Site Management</p><p>Lead site execution of all electrical construction activities. Ensure adequate manpower, tools, equipment, materials, access, and work fronts are available. Monitor subcontractor and site-team productivity. Coordinate daily construction priorities with site engineers, supervisors, planning, QA/QC, and HSE teams. Ensure installations are completed according to approved drawings, method statements, specifications, and inspection requirements. Resolve site constraints and technical issues promptly. Monitor material utilization and prevent unnecessary wastage or rework. Ensure proper coordination of electrical works with other disciplines before installation.</p><p>Subcontractor Management</p><p>Participate in technical and commercial evaluation of electrical subcontractors. Review subcontractor scope and ensure clear understanding of responsibilities and exclusions. Monitor subcontractor mobilization, manpower, productivity, progress, quality, and safety performance. Conduct regular subcontractor progress meetings. Verify subcontractor quantities and completed work before certification. Ensure subcontractors comply with contractual obligations and project requirements. Take corrective action when subcontractor performance falls below required standards.</p><p>Cost Control &amp; Commercial Management</p><p>Maintain control over project budget, committed cost, actual cost, forecast cost, cash flow, and profitability. Coordinate closely with Cost Control and Commercial teams. Monitor manpower costs, material costs, equipment costs, subcontractor costs, and productivity. Review BOQ quantities and actual executed quantities. Identify additional or out-of-scope works before execution wherever possible. Prepare and support variation orders, change orders, additional-work claims, extension-of-time claims, and cost-impact assessments. Ensure proper records are maintained to support commercial claims. Review client progress invoices/payment applications. Verify subcontractor progress claims. Protect Petroraq's contractual and commercial interests throughout the project.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Electrical Engineering from a recognized university.</li><li>Minimum 5 years of experience in a Project Manager or comparable project leadership position.</li><li>Strong experience managing industrial, infrastructure, commercial, utility, or EPC electrical projects.</li><li>Strong leadership and decision-making capability.</li><li>Excellent English written and verbal communication skills.</li><li>Proficiency in Microsoft Office.</li><li>Working knowledge of Primavera P6 and/or MS Project.</li><li>PMP certification is highly preferred.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SDEC is one of the leading equipment distributors and custom industrial equipment solution provider. SDEC has a dynamic portfolio of products which is determined by the needs of our customers. SDEC culture is characterized by high customer orientation with a long-term view of relationships. We are inviting applications from candidates who have experience working as Team Leader.</p><p>Job Purpose: Maintains and repairs industrial machinery and equipment using hoists, lift trucks &amp; hand and power tools. Troubleshoots problems and repairs or replace worn or broken parts as necessary. Performance is aimed at ensuring a minimum downtime of the equipment.</p><p>Main Responsibilities</p><ul><li>Ability to read and understand electrical drawings.</li><li>Perform voltage changes on generators based on customer requirements.</li><li>Re-wire, adjust, upgrade/install control panels and voltage regulators</li><li>Determine necessary parts and special tools required to complete jobs.</li><li>Diagnose issues with the Alternator.</li><li>Adjust speed controls and various settings.</li><li>Run load bank tests on the generator.</li><li>Work closely with the Workshop Supervisor and Service Manager on project progress, estimates.</li><li>Maintain a safe work environment at work sites.</li><li>Use electronic software and tools to diagnose, repair and reprogram generator controllers and related parameters.</li><li>Install, maintain, and enhance electrical systems and components, including fuses, lights, and wiring.</li><li>Inspect, test, and diagnose issues with electrical systems and components</li><li>Perform all work in a manner that meets and follows electrical codes, blueprints, and standards.</li><li>Test electrical systems and components to ensure proper functioning</li><li>Complete required documentation of repairs and service information.</li><li>Ensure adequate inventory of necessary supplies and parts.</li><li>Calibrate equipment to provided specifications.</li><li>Perform preventative maintenance on electrical systems and components.</li><li>Troubleshoot problems and make timely repairs.</li><li>Thorough and timely completion of job documentation.</li><li>Provide inputs to improve, update and add to the Work Instruction Manual.</li></ul><p>HSE Responsibilities</p><ul><li>Adhere to follow all company Quality, Health, Safety, And Environmental (QHSE) policies, procedures, and legal requirements.</li><li>Promptly identify and report unsafe conditions, incidents, and near misses to the appropriate supervisor or QHSE team.</li><li>Properly use, maintain, and store personal protective equipment (PPE) and safety tools as required by the job.</li><li>Attend and actively participate in mandatory Safety inductions, HSE trainings, safety meetings, emergency drills and root cause investigations.</li><li>Follow established emergency response procedures, including evacuation plans, fire response, and first aid if trained.</li><li>Follow protocols to minimize environmental impact, including proper waste disposal and reporting spills or leaks.</li><li>Provide suggestions to enhance Quality, Health, Safety and Environmental procedures and take responsibility and initiatives for continual improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications &amp; Relevant Certifications</h2><ul><li>Technical Diploma/associate degree with major Electrical</li><li>Technical training certificates from OEMs</li><li>Driving License preferably GCC driving license</li></ul><h2>Knowledge Skills &amp; Experience</h2><ul><li>Working knowledge of Electrical components of genset like alternator, control panel</li><li>Troubleshooting and field repair of large sophisticated high or low speed diesel driven generators, low, medium, and high voltage 13.8KV as well as control devices e.g., auto-start, auto load share, auto-parallel, auto-stop, synchronizing.</li><li>Programming of controllers like Deep Sea and Synchronization systems</li><li>Practical knowledge of Mechanical, Thermal, Hydraulic, Electronics principles.</li><li>Perform welding, fabrication, and calibration as needed.</li><li>Thorough knowledge of Diesel Engine, Fuel, Lubrication, Cooling and Exhaust systems particularly of the rating used for Power generation and applications in Oil &amp; Gas industry.</li><li>Experience in servicing and repairing alternators of different name brands like Stamford, Marelli, Leroy-Somer, Mecc Alte, and Marelli along with control panel components like ATS, MCCB, MCB, PLCs and busbars for applications like synchronization.</li><li>Highly proficient in Technical English.</li><li>Proficiency with MS Office Suite particularly MS Outlook and Calendar</li><li>A strong commitment to all health and safety guidelines.</li><li>Effective communication in English.</li><li>Analytical and systematic problem-solving approach.</li><li>Prior experience in customer-facing roles is preferred</li><li>Years of relevant experience: 0-3</li></ul><p></p></section>

<p>We are seeking a detail-oriented and organized Administrative Clerk / Technical Engineering Clerk to provide comprehensive administrative and clerical support to the Department Head, ensuring smooth day-to-day office operations. The ideal candidate will be responsible for maintaining documentation, coordinating schedules, processing administrative requests, and supporting internal communication while ensuring accuracy, confidentiality, and efficiency. Key Responsibilities * Provide administrative and clerical support to the Department Head. * Maintain employee records, filing systems, and timekeeping documentation. * Process leave requests, expense reimbursements, vendor payments, gate passes, and other administrative transactions. * Prepare reports, letters, meeting minutes, and official correspondence. * Manage calendars, schedule meetings, appointments, and travel arrangements. * Handle incoming calls, emails, visitors, and general correspondence professionally. * Review, edit, and format documents to ensure accuracy and compliance. * Monitor office supplies, equipment, and administrative procedures. * Coordinate communication between the Department Head, internal teams, and external stakeholders. * Perform other administrative duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>5 - 8 years of work experience Diploma in one of the following disciplines - Business Administration, Human Resources, Office Administration, Secretarial Studies, Accounting, Management Information Systems (MIS), Marketing. Provides clerical support to a Department Head Scope includes routine clerical tasks Maintains Department timekeeping and filing systems, initiates employee actions, expense reimbursements, leave processing, vendor payments, gate passes and other miscellaneous system related tasks Types reports, letters and other routine correspondence, and takes dictation and minutes as required Manages diary, schedules meetings and appointments, and handles travel arrangements Screens and directs telephone calls and visitors accordingly, and handles requests and queries appropriately Receives and distributes incoming mail / correspondence Acts as point of contact for document review, editing and formatting Operates office equipment, and maintains office systems and procedures Acts as point of contact between the Director and direct reports, as well as other internal/external contacts, orders and manages office supplies, and performs other duties as requested by the Department Head</p>

<p><br></p><p>What you'll be doing</p><ul><li>Daily collection and delivery of mail from the PO Box and transfer to the office mail room when assigned</li><li>Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages</li><li>Provide information about the establishment such as location and working hours of departments/offices, employees, or services</li><li>Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations</li><li>Maintain the guest reservation system</li><li>Receive, sort, and route mail, courier items, and deliveries</li><li>Manage the mail room by allocating mail space for each department/company</li><li>Keep track of international calls and faxes to enable the accounts department to debit personnel accordingly</li><li>Be aware of staff location (e.g. out of office, in a meeting, on leave, on business trips, etc.)</li><li>Arrange for public transportation if requested by guests</li><li>Maintain up-to-date telephone lists</li><li>Perform other clerical duties as needed, such as filing, photocopying, and collating</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a similar front desk / receptionist role is a plus</li><li>Good communication skills in Arabic; basic English is enough</li><li>Friendly, well-presented, and professional</li><li>Basic computer skills (Outlook, Word, Excel)</li><li>Organized and able to multitask</li></ul>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث مؤسسة علو للتصميم في الخبر، المنطقة الشرقية، عن <strong >أخصائي مبيعات</strong> لتولي دور محوري يجمع بين إدارة العمليات المكتبية وقيادة جهود المبيعات. هذه الوظيفة، المتاحة بنظام الدوام الكامل، تتطلب مرشحاً يمتلك خبرة تتراوح بين سنتين وخمس سنوات، ويجمع بين الكفاءة الإدارية والمهارات البيعية لتحقيق الأهداف التشغيلية والتجارية للمؤسسة.</p> <h3 >المسؤوليات الإدارية والتشغيلية</h3> <ul > <li >الإشراف على العمليات اليومية للمكتب، بما في ذلك توفير اللوازم والمعدات، وصيانة المرافق، والتنسيق مع الموردين.</li> <li >تنظيم جداول المواعيد والاجتماعات، وتجهيز القاعات، وإعداد محاضر الاجتماعات ومتابعة التوصيات.</li> <li >مراقبة الميزانية التشغيلية للمكتب، ومعالجة الفواتير والمصروفات، وإعداد التقارير المالية الدورية، والعمل على ترشيد التكاليف.</li> <li >استقبال الزوار والعملاء، وإدارة المكالمات، والرد على الاستفسارات، وتوجيه الاتصالات.</li> <li >تقديم الدعم الإداري للموظفين الجدد (Onboarding)، وتحديث قوائم الاتصال وسجلات الطوارئ.</li> </ul> <h3 >مسؤوليات المبيعات وتنمية الأعمال</h3> <ul > <li >وضع وتنفيذ خطط بيعية لتحقيق الأهداف الشهرية والسنوية، وزيادة حصة السوق وقاعدة العملاء.</li> <li >البحث عن عملاء جدد وبناء علاقات معهم، والحفاظ على العملاء الحاليين، وتقديم عروض وحلول مخصصة.</li> <li >إعداد العقود وعروض الأسعار، والتفاوض مع العملاء، ومتابعة إغلاق الصفقات بالتنسيق مع الإدارات المعنية.</li> <li >متابعة اتجاهات السوق والمنافسين، وتحليل احتياجات العملاء، وتقديم توصيات لتحسين المنتجات أو الخدمات.</li> <li >إعداد تقارير دورية عن أداء المبيعات، وتحليل مؤشرات الأداء الرئيسية (KPIs)، وعرضها على الإدارة العليا.</li> </ul> <h3 >المؤهلات والمهارات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين سنتين وخمس سنوات في مجال ذي صلة بإدارة المكاتب أو المبيعات.</li> <li >قدرة عالية على التخطيط والتنظيم وإدارة المهام المتعددة بفعالية.</li> <li >مهارات ممتازة في التواصل والإقناع وبناء العلاقات المهنية.</li> <li >القدرة على تحليل البيانات وتقديم التقارير الدورية.</li> </ul> <h3 >معلومات إضافية عن الوظيفة</h3> <p >الموقع: الخبر، المنطقة الشرقية.<br> نوع الوظيفة: دوام كامل.<br> الراتب: غير معلن.</p> <h3 >للتقديم</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه للتقديم على هذه الفرصة ضمن فريق مؤسسة علو للتصميم.</p></div>

<h3 >About Bureau Veritas and the Opportunity</h3> <p >Bureau Veritas is seeking a <strong >Sales Engineer</strong> to join its team in <strong >Al Khobar, Eastern region</strong>. This <strong >full-time</strong> position is integral to supporting the company's business growth by providing specialized technical and commercial expertise across its service offerings.</p> <h3 >Role Purpose</h3> <p >The Sales Engineer serves as a critical link, acting as the interface between clients and Bureau Veritas's operational and technical delivery teams. This role is designed to ensure that client needs are accurately understood and translated into effective service solutions, thereby driving business expansion and supporting overall business objectives.</p> <h3 >Core Sales Responsibilities</h3> <ul > <li >Supporting sales activities through the provision of technical input for proposals covering certification, inspection, testing, and advisory services.</li> <li >Building and maintaining strong professional relationships with key clients.</li> <li >Identifying and developing opportunities for service expansion among new clients.</li> <li >Proactively tracking leads and gathering pre-tendering information to inform strategic sales efforts.</li> </ul> <h3 >Technical Sales and Client Solutions</h3> <ul > <li >Understanding client processes and specific requirements, then translating these into compliant Bureau Veritas service solutions.</li> <li >Preparing detailed technical proposals, defining scopes of work, generating cost estimates, and formulating tender responses in strict adherence to Bureau Veritas standards.</li> <li >Participating actively in client meetings, technical clarifications, and presentations to articulate service value and address client inquiries.</li> </ul> <h3 >Operational Coordination and Compliance</h3> <ul > <li >Coordinating effectively with operations teams, auditors, inspectors, and subject-matter experts to ensure the feasibility and accuracy of all proposed offers.</li> <li >Supporting contract reviews, managing scope changes, and providing necessary technical clarifications post-award.</li> <li >Contributing to market intelligence efforts, gathering customer feedback, and identifying cross-selling opportunities.</li> <li >Ensuring full compliance with Bureau Veritas procedures, accreditation rules, and ethical standards across all activities.</li> </ul> <h3 >Candidate Profile and Employment Details</h3> <p >Candidates applying for this position should possess <strong >5 to 10 years of relevant experience</strong> in a similar sales engineering capacity. This is a <strong >full-time</strong> role based in Al Khobar. Salary details will be discussed directly with qualified candidates.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Welcome and bid farewell to guests in accordance with hotel standards while providing professional and friendly service. Perform check-in and check-out procedures accurately and efficiently. Handle guest requests, complaints, and special requirements by coordinating with relevant departments and ensuring prompt resolution. Monitor guest accounts, process payments, and maintain accurate front office records. Provide guests with information regarding hotel services, facilities, and local attractions. Manage incoming phone calls, respond to inquiries, and direct calls to the appropriate departments. Assist with preparations for VIP arrivals, group check-ins, and special events. Complete shift handovers accurately and communicate daily operational updates to the next shift. Deliver personalized service to enhance guest satisfaction and contribute to a memorable guest experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong service-oriented mindset with a professional approach, consistently prioritizing guest satisfaction. Good command of English. Proficient in using Opera PMS and familiar with hotel property management and front office systems. Preferably experienced in front office operations within international or similar chain hotels. Strong verbal and written communication skills, with the ability to interact effectively with guests from diverse cultural backgrounds. Friendly, positive, and guest-focused attitude. Proven problem-solving, decision-making, and crisis management skills, with the ability to handle guest complaints professionally. Ability to work in a fast-paced environment and adapt to shift-based working schedules. Strong team player with the ability to collaborate effectively across departments. Detail-oriented, responsible, and well-organized working style. Well-presented, professional appearance aligned with corporate standards and strong representational skills. Proficient in Microsoft Office applications and capable of supporting basic reporting tasks.</p><p></p></section>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تبحث شركة عبدالله محمد عبدلي للمحاماة والاستشارات القانونية عن <strong >سكرتير قانوني</strong> للانضمام إلى فريقها في مدينة الخبر بالمنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى توفير الدعم الإداري المتكامل للمهنيين القانونيين، مما يضمن سير العمل بكفاءة وتنظيم داخل المكتب.</p> <h3 >الهدف من الدور</h3> <p >يركز شاغل هذه الوظيفة على دعم العمليات القانونية من خلال إدارة الوثائق والمراسلات وجداول المحكمة، بالإضافة إلى تنظيم الأرشيف وإعداد التقارير. يساهم الدور بشكل مباشر في الحفاظ على بيئة عمل منظمة وفعالة، مما يدعم المحامين في أداء مهامهم الأساسية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >جمع وأرشفة وحفظ المراسلات والوثائق الخاصة بملفات القضايا، مع الالتزام بسياسات الاستبقاء المعتمدة، وتنظيم المكتبات القانونية وصيانتها.</li> <li >مساعدة المحامين والمهنيين القانونيين في البحث عن المعلومات، بما في ذلك المنشورات القانونية والأنظمة وقرارات المحكمة المتعلقة بالقضايا الجارية.</li> <li >إدارة مراسلات الإجراءات القانونية والعقود والنزاعات القانونية، بما يتوافق مع السياسات والإجراءات التنظيمية.</li> <li >تنظيف المعدات وإجراء الصيانة الأساسية لها، والإبلاغ عن أي أعطال فنية لفنيي الصيانة أو الميكانيكيين، والاحتفاظ بسجل دقيق للأعمال المنجزة.</li> <li >إعداد وتقديم تقارير العمل، وتوثيقها وحفظها بشكل منهجي.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال السكرتارية أو الدعم الإداري، ويفضل أن تكون في بيئة قانونية.</li> <li >القدرة على التعامل مع الوثائق القانونية وإدارة المراسلات بكفاءة.</li> <li >مهارات تنظيمية ممتازة والقدرة على إدارة الوقت وتحديد الأولويات.</li> </ul> <h3 0="" font-size:18px;="" font-weight:700;="" margin:16px="" 8px;"="">بيئة العمل</h3> <p >تتوفر هذه الوظيفة بدوام كامل في مقر الشركة بمدينة الخبر، المنطقة الشرقية. سيعمل السكرتير القانوني ضمن فريق متخصص، مما يتطلب القدرة على التعاون والتواصل الفعال.</p> <h3 >معلومات إضافية</h3> <p >لم يتم الكشف عن تفاصيل الراتب لهذه الوظيفة. ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, execute, and optimize digital marketing campaigns across Snapchat, TikTok, Instagram, and Google Ads, while coordinating office operations, on-ground campaign activities, and supplier relationships to ensure marketing initiatives are delivered on time, within budget, and in line with brand standards.</p><p>Main Job Responsibilities:</p><ul><li>Digital Campaign Planning &amp; Execution</li><li>Campaign Performance Monitoring</li><li>Content &amp; Creative Coordination</li><li>Office Coordination</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in marketing, Business Administration, Communications, or a related field</li><li>Minimum of 3 years of experience in marketing</li><li>Google Ads / Meta Blueprint Digital Marketing Certification</li><li>Strong negotiation, communication, and problem-solving skills.</li></ul><p></p></section>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تعلن <strong >مؤسسة ابتكار الانماء للمقاولات والتجارة</strong> عن توفر شاغر لوظيفة <strong >مساعد إداري</strong> للعمل بدوام كامل في مدينة <strong >الخبر</strong> بالمنطقة الشرقية. يهدف هذا الدور إلى دعم العمليات الإدارية اليومية وضمان سيرها بكفاءة وفعالية ضمن بيئة عمل منظمة.</p> <h3 >الغرض من الدور</h3> <p >يتولى المساعد الإداري مسؤولية متابعة تنفيذ القرارات الإدارية الصادرة عن الرئيس المباشر، وتنظيم أعمال البريد والمواعيد اليومية. يشمل الدور أيضاً إنجاز الأعمال الإدارية المتعلقة بسير العمل وتنسيق وتنظيم اجتماعات الرئيس المباشر لضمان سلاسة الأداء الإداري ودعم الكفاءة التشغيلية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تنفيذ التعليمات الإدارية الصادرة عن الرئيس المباشر ومتابعة تطبيق القرارات الإدارية.</li> <li >فتح وفرز البريد الورقي وتوزيعه على الأقسام المعنية، ومعالجة البريد الإلكتروني والرد عليه وفقاً لتوجيهات الرئيس المباشر.</li> <li >إنجاز أعمال الطباعة، والرد على الاستفسارات والمكالمات الهاتفية، وتنظيم الملفات الخاصة بالعمل.</li> <li >حفظ المعاملات والعناية بالملفات بطريقة منظمة تسهل عملية الرجوع إليها عند الحاجة.</li> <li >تنسيق وتنظيم اجتماعات الرئيس المباشر واجتماعات موظفي الوحدة التنظيمية.</li> <li >المشاركة في الاجتماعات وتدوين وتوثيق محاضرها بدقة.</li> <li >طباعة وتوزيع محاضر الاجتماعات الخاصة بالرئيس المباشر على الأطراف المشاركة.</li> </ul> <h3 >المتطلبات والخبرة</h3> <ul > <li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال السكرتارية أو الأعمال الإدارية.</li> <li >القدرة على تنظيم المهام وتحديد الأولويات بفعالية.</li> <li >إتقان استخدام أدوات المكتب الأساسية وبرامج الحاسب الآلي ذات الصلة.</li> <li >مهارات تواصل جيدة للتعامل مع البريد والمكالمات والاستفسارات.</li> </ul> <h3 >بيئة العمل</h3> <p >تتطلب الوظيفة العمل بدوام كامل ضمن فريق إداري في مدينة <strong >الخبر</strong>، بالمنطقة الشرقية. تتميز بيئة العمل بالتركيز على الدقة والتنظيم لدعم سير العمليات اليومية للمؤسسة.</p> <h3 >معلومات إضافية</h3> <p >الراتب لهذه الوظيفة <strong >غير معلن</strong>. ندعو المهتمين الذين يستوفون المتطلبات المذكورة للتقديم.</p></div>

<p>The successful candidate will be responsible for maintaining organized office records, supporting HR functions, and ensuring smooth daily administrative coordination within the company.</p><p><br></p><p><strong>DUTIES & RESPONSIBILITIES:</strong> Maintain, organize, and update company documents and official records Manage daily employee attendance and timesheets through Microsoft Excel Record and track daily income and expense statements, Prepare, update, and maintain Excel-based reports and databases Perform accurate data entry and general office documentation Provide administrative and basic HR support as required Manage email correspondence and daily office communication Ensure timely, accurate, and confidential record-keeping.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The company seeks a professional, detail-oriented, and self-motivated individual capable of independently managing office records, working confidently with Excel-based systems, and communicating effectively in both English and Arabic in a professional office environment.</p><p><br></p><p><strong>QUALIFICATIONS & REQUIREMENTS</strong>:</p><p>Requirement Details- Educational Qualification Bachelor's Degree or equivalent,</p><p><strong>Experience 1–2 years in office/administrative role (preferred)</strong></p><p><strong>Technical Skills Proficient in MS Excel and MS Office Suite</strong></p><p><br></p><p><strong>Communication Skills</strong> Good command of English – written & spoken Excellent communication and interpersonal skills Confident in dealing and communicating with clients Friendly, polite, and sociable personality</p><p><br></p><p><strong>Nationality:</strong>Non-Saudi (Arabic or Filipina nationals preferred) KSA Experience<strong> </strong>Prior work experience in Saudi Arabia is an advantage</p><p><br></p><p>Salary: Negotiable based on qualifications, skills, and experience.</p><p><br></p><p><strong><em>Note: Only shortlisted candidates will be contacted for interview.</em></strong></p><p><br></p><p>Foundation First Development Company is an equal opportunity employer within the scope of its recruitment policy and applicable labor regulations in the Kingdom of Saudi Arabia.</p>

<h3 >Executive Administrative Assistant Role at Alhajry overseas</h3> <p >Alhajry overseas is seeking a dedicated and organized <strong >Executive Administrative Assistant</strong> to join our team in Al Khobar. This full-time position is crucial for providing high-level administrative and operational support, ensuring the smooth execution of daily activities and departmental projects.</p> <h3 >Purpose of the Role</h3> <p >The primary purpose of this role is to enhance team efficiency and productivity by offering comprehensive support. The Executive Administrative Assistant will facilitate effective cross-functional communication and contribute to the successful execution of various departmental initiatives, maintaining a highly organized and confidential operational environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Maintain strict confidentiality of sensitive information and documents.</li> <li >Manage calendars, schedule appointments, and record accurate, actionable meeting minutes.</li> <li >Coordinate business travel arrangements, including bookings and detailed itineraries.</li> <li >Draft, format, and proofread reports, presentations, and various correspondence.</li> <li >Manage office supply inventory and coordinate procurement processes as needed.</li> <li >Provide administrative support for HR workflows, including documentation and record-keeping.</li> <li >Handle incoming calls, emails, and correspondence, responding or routing them appropriately.</li> <li >Maintain organized digital and physical filing systems and records to ensure easy retrieval.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this position should possess <strong >2 to 5 years of relevant administrative experience</strong>, demonstrating a proven ability to manage complex tasks and support senior-level staff effectively. A strong command of organizational tools and office software is essential.</p> <h3 >Compensation and Employment Details</h3> <p >This is a full-time employment opportunity with a competitive monthly salary ranging from <strong >SAR 5,625 to SAR 7,500</strong>, commensurate with experience and qualifications.</p> <h3 >Work Location</h3> <p >The role is based in <strong >Al Khobar</strong>, Saudi Arabia, requiring on-site presence to support daily operations.</p>

<h3 >About Penspen</h3> <p >Penspen is a leading energy services company with a global presence, providing engineering, project management, asset management, and integrity services to the energy industry. With over <strong >70 years of experience</strong>, the company was originally founded in the UK in 1954 as Spencer &amp; Partners. Penspen has grown to include almost 1,000 members of staff, with major offices in locations such as London, Mexico, Colombia, Houston, Abu Dhabi, Saudi Arabia, and Kuwait.</p> <h3 >The Role of Secretary/Clerk</h3> <p >Penspen is seeking a dedicated <strong >Secretary/Clerk</strong> to join its team in <strong >Al Khafji, Eastern Region</strong>. This full-time position is crucial for providing comprehensive administrative and clerical support to project teams within the PMS organization, ensuring the smooth execution of daily operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Maintain filing systems, logs, and correspondence registers to support daily operations.</li> <li >Assist in typing, document formatting, and preparation of internal and external communications.</li> <li >Handle office supplies, as well as incoming and outgoing correspondence.</li> <li >Support the coordination and scheduling of project meetings.</li> <li >Assist in maintaining records, timesheets, and tracking of general administrative data.</li> <li >Ensure proper document handling and compliance with established filing and archiving procedures.</li> <li >Support a safe and efficient work environment in coordination with project staff.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for the Secretary/Clerk position should possess <strong >5 to 10 years</strong> of relevant experience in an administrative or clerical support role. A proven track record of effectively managing office tasks and supporting project teams is essential.</p> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time</strong> role based in <strong >Al Khafji, Eastern Region</strong>. The successful candidate will work closely with project staff, contributing to a collaborative and efficient work environment within Penspen's operations.</p> <h3 >Application Information</h3> <p >Interested applicants are invited to apply for this position. Salary details will be discussed directly with qualified candidates during the selection process.</p>

<p><strong>Job Overview</strong> We are seeking a highly organized, dependable, and detail-oriented Data Entry &amp; Virtual Assistant Administrator to provide remote administrative and data-management support to our growing team. This position combines data entry, virtual assistance, document management, scheduling, email administration, online research, and general administrative support . The ideal candidate is comfortable working independently, communicates professionally, manages multiple priorities effectively, and maintains a high level of accuracy when handling company information. As a remote team member, you will play an important role in keeping daily operations organized, ensuring records are accurate, assisting team members with administrative tasks, and helping the business operate efficiently.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Entry &amp; Records Management</strong></p><ul><li>Accurately enter, update, and maintain information in company databases, spreadsheets, CRM systems, and other digital platforms.</li><li>Transfer information from emails, forms, PDFs, invoices, documents, and other sources into designated systems.</li><li>Review entered information for accuracy, completeness, and consistency.</li><li>Identify and correct duplicate, incomplete, outdated, or inaccurate records.</li><li>Maintain organized electronic files and folders.</li><li>Create and update Excel and Google Sheets spreadsheets.</li><li>Perform routine data-cleaning and quality-control checks.</li><li>Prepare basic reports and summaries using company data.</li><li>Maintain customer, supplier, employee, product, inventory, or operational records as required.</li><li>Follow established procedures for storing, protecting, and managing confidential information.</li></ul><p><strong>Virtual Assistant Duties</strong></p><ul><li>Provide day-to-day virtual administrative support to managers and team members.</li><li>Manage and organize email inboxes when authorized.</li><li>Draft routine emails, correspondence, and internal communications.</li><li>Schedule appointments, meetings, and conference calls.</li><li>Maintain calendars and provide reminders for important appointments and deadlines.</li><li>Assist with meeting preparation and organize relevant documents.</li><li>Take and organize meeting notes when required.</li><li>Conduct basic online research and compile findings into organized documents or spreadsheets.</li><li>Assist with travel research, reservations, and itinerary preparation when required.</li><li>Follow up on routine administrative requests and outstanding tasks.</li><li>Coordinate information between team members, customers, vendors, and other contacts when appropriate.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Prepare, format, edit, and organize documents, reports, presentations, and spreadsheets.</li><li>Maintain digital filing systems so documents can be located quickly.</li><li>Process forms, applications, invoices, orders, or other administrative documents.</li><li>Assist with customer and client record management.</li><li>Track deadlines, appointments, assignments, and ongoing administrative activities.</li><li>Assist with basic invoice and expense tracking where required.</li><li>Support onboarding documentation and other internal administrative processes.</li><li>Perform additional administrative duties assigned by management.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>High school diploma or equivalent; additional administrative or business education is an advantage.</li><li>Previous experience in data entry, virtual assistance, administration, office support, customer service, or a related role is preferred.</li><li>Strong computer and internet skills.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook .</li><li>Experience with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar.</li><li>Fast and accurate typing skills.</li><li>Excellent attention to detail.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Ability to work independently in a remote environment.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to prioritize multiple assignments and meet deadlines.</li><li>Professional approach to confidential and sensitive information.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Experience with any of the following would be beneficial: CRM and database-management systems.</li><li>Microsoft Excel formulas, filtering, sorting, and data validation.</li><li>Google Sheets.</li><li>Calendar and appointment management.</li><li>Email and inbox management.</li><li>Online research.</li><li>Document formatting and preparation.</li><li>Customer service or client communication.</li><li>Invoice and expense tracking.</li><li>Project or task-management platforms.</li><li>Cloud-based file storage and document-management systems.</li><li>Zoom, Microsoft Teams, Slack, or similar remote collaboration platforms.</li><li>Training may be provided for company-specific systems and procedures.</li></ul><p><strong>Ideal Candidate</strong></p><p>The ideal candidate is organized, accurate, trustworthy, proactive, and comfortable working independently . You should be able to receive an assignment, understand the requirements, ask appropriate questions when information is unclear, and complete the work accurately within the required timeframe. Because this is a remote position, successful candidates should also demonstrate excellent communication skills, reliability, responsiveness, and the ability to manage their working day without continuous supervision.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; additional administrative or business education is an advantage.</li><li>Previous experience in data entry, virtual assistance, administration, office support, customer service, or a related role is preferred.</li><li>Strong computer and internet skills.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook .</li><li>Experience with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar.</li><li>Fast and accurate typing skills.</li><li>Excellent attention to detail.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Ability to work independently in a remote environment.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to prioritize multiple assignments and meet deadlines.</li><li>Professional approach to confidential and sensitive information.</li></ul>

<p>Java Backend Engineer ( Saudi National ONLY)</p><p>&nbsp;</p><p>Location: Dhahran, Saudi Arabia (on-site)</p><p>Salary: SAR 7,000–11,000/month</p><p>Contract: 3–6 months, possible full-time conversion</p><p>Experience: Minimum 3 years</p><p>&nbsp;</p><p>We are building an enterprise AI voice solution for one of the world's largest companies and need an experienced Java Backend Engineer to join the team immediately.</p><p>&nbsp;</p><p>Requirements:</p><p>- Saudi national</p><p>- Completed Bachelor's degree in CS, Software Engineering or related field</p><p>- Minimum 3 years of professional Java backend experience</p><p>- Strong Java and Spring Boot</p><p>- REST API development and integration</p><p>- Relational databases and SQL</p><p>&nbsp;</p><p>Preferred:</p><p>- Enterprise system integrations (SAP, CRM, ERP)</p><p>- WebSockets or real-time applications</p><p>- Exposure to AI services or voice technology</p><p>&nbsp;</p><p>No Iqama sponsorship or transfer available.</p><p>Immediate joiners preferred.</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Customer Support Specialist to join our remote team. In this role, you will assist customers with questions, account inquiries, service requests, basic troubleshooting, and general support while delivering a professional and positive customer experience. You will communicate with customers through approved channels such as email, chat, phone, or support platforms while documenting interactions and coordinating with internal teams when additional assistance is required. Previous professional customer support experience is not required. Training and guidance will be provided to qualified candidates. This opportunity is ideal for individuals with strong communication skills, patience, attention to detail, and an interest in developing experience in customer service and business operations.</p><p>Key Responsibilities</p><ul><li>Customer Support Respond to customer questions and service requests in a professional and timely manner.</li><li>Assist customers with general account, product, service, or order-related inquiries.</li><li>Provide clear and accurate information using approved company resources.</li><li>Guide customers through basic troubleshooting or standard procedures.</li><li>Help resolve routine concerns while maintaining a positive customer experience.</li><li>Escalate complex or sensitive issues to the appropriate team member.</li><li>Follow up on open requests when necessary.</li><li>Maintain a helpful, respectful, and professional approach during customer interactions.</li><li>Email, Chat &amp; Phone Support Communicate with customers through email, live chat, phone, or other approved channels.</li><li>Respond using established procedures, templates, and company guidelines.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide clear instructions and next steps.</li><li>Maintain professional written and verbal communication.</li><li>Handle multiple conversations or requests while maintaining accuracy.</li><li>Route inquiries to the appropriate department when necessary.</li><li>Customer Records &amp; Documentation Document customer interactions accurately in company systems.</li><li>Update customer profiles, notes, and support records.</li><li>Maintain accurate records of requests, resolutions, and follow-up activities.</li><li>Review information for completeness before closing support requests.</li><li>Categorize and organize support cases according to established procedures.</li><li>Protect confidential customer and company information.</li><li>Issue Resolution Identify customer concerns and determine appropriate next steps.</li><li>Use available resources to resolve routine questions and problems.</li><li>Research basic account or service information when authorized.</li><li>Coordinate with internal teams to resolve issues requiring additional support.</li><li>Escalate technical, billing, account, or policy-related concerns appropriately.</li><li>Keep customers informed when additional review is required.</li><li>Follow established procedures for complaints and service concerns.</li><li>Administrative Support Perform routine data entry and record updates.</li><li>Maintain customer contact information and support documentation.</li><li>Process basic forms and administrative requests.</li><li>Update spreadsheets, trackers, and internal logs when assigned.</li><li>Assist with organizing customer-related documentation.</li><li>Support additional customer service and administrative projects as needed.</li><li>Team Communication Communicate regularly with supervisors and team members.</li><li>Participate in virtual meetings, training sessions, and coaching.</li><li>Provide updates regarding unresolved customer requests.</li><li>Ask for assistance when procedures or instructions are unclear.</li><li>Share recurring customer concerns with appropriate team members.</li><li>Collaborate with colleagues to maintain consistent service standards.</li></ul><p>Required Qualifications</p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency.</li><li>Strong written and verbal communication skills.</li><li>Professional and courteous communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established policies and procedures.</li><li>Ability to learn new software and customer support systems.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>Microsoft Office or Google Workspace.</li><li>CRM or customer support platforms.</li><li>Ticketing or help desk systems.</li><li>Data entry and administrative support.</li><li>Retail, hospitality, call center, or service-related work.</li><li>Remote communication and collaboration tools.</li><li>Internships, volunteer experience, academic projects, retail work, hospitality experience, and other customer-facing responsibilities may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Maintain a helpful and professional approach while working to understand and address customer needs.</li><li>Communication: Explain information clearly and professionally through written and verbal channels.</li><li>Problem Solving: Identify routine issues, use available resources, and determine appropriate next steps.</li><li>Attention to Detail: Maintain accurate customer records and carefully review information.</li><li>Organization: Manage multiple customer requests, follow-ups, and administrative responsibilities.</li><li>Patience &amp; Professionalism: Remain courteous and composed when assisting customers with questions or concerns.</li><li>Adaptability: Learn new systems, products, procedures, and support processes.</li><li>Confidentiality: Protect customer and company information according to established requirements.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency.</li><li>Strong written and verbal communication skills.</li><li>Professional and courteous communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established policies and procedures.</li><li>Ability to learn new software and customer support systems.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and suitable remote workspace.</li><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>Microsoft Office or Google Workspace.</li><li>CRM or customer support platforms.</li><li>Ticketing or help desk systems.</li><li>Data entry and administrative support.</li><li>Retail, hospitality, call center, or service-related work.</li><li>Remote communication and collaboration tools.</li><li>Internships, volunteer experience, academic projects, retail work, hospitality experience, and other customer-facing responsibilities may also be considered relevant.</li></ul>

<h3 >About the Role</h3> <p >DP WORLD is seeking a <strong >Port Captain</strong> to join their team in KSA. This full-time position requires 2-5 years of experience and involves overseeing vessel operations, crew management, and adherence to safety and operational standards. The role is based in the Eastern Region, covering cities such as Dammam, Al Khobar, Dhahran, Al Jubail, Al-Ahsa, Al Qatif, Ras Tannurah, Buqayq, and Al Khafji.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage vessel budgets for food provisions and housekeeping purchases.</li> <li >Maintain positive communication between vessel and office staff, promoting the safety and well-being of seafaring personnel.</li> <li >Conduct technical interviews for deck officer candidates and select suitable crew.</li> <li >Brief Masters, Officers, and crew on their roles, responsibilities, and company expectations before assignments.</li> <li >Liaise with the Personnel Department regarding travel, crew changes, and other personnel issues, monitoring crew 'overlap days'.</li> <li >Review vessel requisitions to ensure efficient and economical inventory and timely delivery of supplies.</li> <li >Monitor the performance of the bridge team and complete regular performance appraisals for Captains.</li> <li >Highlight high-potential candidates or underperforming crew to the Fleet Superintendent.</li> <li >Ensure all ship staff receive appropriate hand-over and familiarization upon joining.</li> <li >Oversee the general wellness and welfare of the crew.</li> <li >Conduct monthly on-board inspections of the ship's hull, cargo spaces, deck machinery, and safety equipment.</li> <li >Be present on board for offshore operations when special requirements arise.</li> <li >Liaise with the Operations Department and Vessel Master regarding certification, safety equipment, and loose lifting gear.</li> <li >Prepare vessel repair specifications in collaboration with the Engineering Superintendent/Port Engineer.</li> <li >Ensure adherence to IMCA guidelines and best industry practices for vessel DP operations, equipment, and personnel.</li> <li >Ensure the fleet's DP and navigational equipment is fully operational at all times.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >2-5 years of relevant experience in port or vessel operations.</li> <li >Demonstrated ability to manage vessel budgets and inventory effectively.</li> <li >Strong understanding of maritime safety regulations and crew welfare.</li> <li >Experience in conducting technical interviews and crew selection.</li> <li >Familiarity with IMCA guidelines and DP operations.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in the Eastern Region of KSA, requiring regular on-board presence and travel across various cities including Dammam, Al Khobar, and Al Jubail. The role involves close collaboration with vessel crews, office staff, and various departments to ensure smooth and safe operations.</p> <h3 >Application Process</h3> <p >Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>