وظائف مدير الخدمات اللوجستية في السعودية

Lead the development, implementation, and continuous enhancement of smart application solutions that support business objectives across SEVEN and SCC. Drive innovation, oversee application delivery, build high-performing teams, and ensure technology solutions deliver measurable business value.<br><br>Key Responsibilities<br><br> Develop and execute application strategies and service offerings aligned with business objectives. Analyze business requirements and deliver innovative application solutions for SEVEN and SCC. Lead the design, development, implementation, and continuous improvement of smart systems and applications. Manage and develop the Applications team, ensuring the required capabilities and technical expertise. Conduct regular team meetings, monitor performance, and provide coaching and guidance. Identify business growth opportunities and recommend technology-enabled solutions. Drive learning and professional development initiatives to strengthen team capabilities. Recruit, motivate, develop, and retain high-performing talent. Translate business objectives into actionable application and technology strategies. Promote best practices in application development, solution architecture, and delivery. Identify and introduce innovative technologies and new ways of delivering business value. Drive service improvements that enhance quality, reduce costs, and increase operational efficiency. Design and deliver technology solutions that align with business strategy and long-term objectives. Ensure effective governance, operational controls, reporting, and performance management across application services. Develop and present compelling business cases and value propositions for new solutions and initiatives. Leverage emerging technologies and innovation to create competitive advantages for the business. Ensure successful end-to-end delivery of application solutions, from requirements through implementation and transition to operations. Build and maintain strong relationships with business stakeholders, vendors, and technology partners to ensure successful solution delivery<br><br>Requirements<br><br>Consultancy experience in Yardi with one of the big 48-10 Years of experience in related fields with exposure to multiple Industries and scenarios Predominant broad-based Application Knowledge across the whole domain Expert in Software Development Lifecycle (SDLC) Proficient in quality models, processes, and best practices Competent in at least one software development technology stream Broad understanding of emerging technology areas Good awareness of market needs in the applications domain Excellent Communication and Presentation Skills Exceptional Team Building and People Management Skills Worked on implementation or operations of the following domains<br><br>Benefits<br><br>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field. 5+ years of experience in enterprise application delivery, implementation, or operations across multiple industries. Consulting experience implementing or supporting Yardi solutions Strong understanding of the Software Development Lifecycle (SDLC) and application delivery methodologies. Experience with application quality standards, governance processes, and industry best practices. Hands-on experience with enterprise application platforms and at least one software development technology stack. Broad knowledge of enterprise applications and emerging technologies. Strong understanding of business requirements and application solution design. Excellent stakeholder management, communication, and presentation skills. Proven leadership, team management, and people development capabilities. Experience implementing or supporting enterprise applications, preferably within real estate, asset management, or property management environments

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>Skills<br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>SKILLS <br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Function EMEA Sales</p><p>Commercial Sales New Business</p><p>The team Our Account Managers are a group of experienced, successful technology sales professionals. They establish business relationships &amp; understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We are looking for a specialist new business acquisition hunter, someone with the energy and drive to win new logos. The role Establishing strong relationships and trust with a small number of strategic accounts. Articulating our industry leading Digital Infrastructure portfolio and related solutions, which include Object Storage, Converged, Hyper Converged, Hybrid Cloud &amp; IaaS. This will include but not be limited to: Qualifying and prioritizing key prospects from an initial set of 10+ accounts. Develop and maintain detailed account plans incorporating deep understanding of the business, organizational structure and operating model of 3-5 focus accounts. Identifying and engaging with channel partners, technology partners and systems integrators relevant to the prospect account to drive activity leading to incremental opportunity. Leading a virtual account team, including Sales Specialists, Technical Sales Consultants and functional management, to develop and sell the optimum Hitachi business and technical solutions</p><p><strong>Desired Candidate Profile</strong></p><p>Strong expertise and background in infrastructure sales with a deep understanding of the key challenges, trends and technology initiatives within our international enterprise client base. A new business focus with the ability to work consistently to identify, develop and close opportunities with prospect customers, leveraging virtual teams. You ll be able to share specific examples to illustrate where and how you have done this. A track record of meeting and exceeding sales targets throughout your sales career, illustrating your persistent focus on supporting customers to realize required business outcomes Examples of leading with business outcomes rather than product features. A strong bias towards the Challenger persona as defined by CEB within the Challenger Sales Methodology</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Handles employee questions and concerns.<br>• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.<br>• Supports daily Front Desk shift operations.<br>Supporting Progress Toward Guest Services and Front Desk Goals<br>• Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>• Strives to improve service performance.<br>• Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supports same day selling procedures to maximize room revenue and property occupancy.<br>• Understands the impact of Front Desk operations on the overall property financial goals and objectives.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Supporting Projects and Policies<br>• Supports implementation of customer recognition/service programs, communicating and ensuring the process.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Ensures employees have the proper supplies and uniforms.<br>• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.<br>Supporting Handling of Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides feedback to individuals based on observation of service behaviors.<br>• Participates in an ongoing employee recognition program.<br>• Supports training when appropriate.<br>• Participates in the employee performance appraisal process.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.<br>• Complies with loss prevention policies and procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Requisition ID: 297769<br><br> Relocation Authorized: International - Single Telework Type: Full-Time Office/Project Work Location: Riyadh<br><br>Extraordinary Teams Building Inspiring Projects<br><br>Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.<br><br>Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.<br><br>Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.<br><br>Project Overview<br><br>Expo 2030 Riyadh is a global platform where countries, organizations, and individuals will come together to collaborate. Under the theme “Foresight for Tomorrow,” the Expo promotes sustainable development, innovation, and transformative thinking. The event will be held from October 2030 to March 2031 and is expected to welcome over 40 million visits. The 6 km² Masterplan outlines a comprehensive framework for participation and infrastructure at the Expo.<br><br>The exhibition space, totaling 491,100 m² GFA, can accommodate up to 197 participating countries and 29 international organizations. Working collaboratively with our customer, Expo 2030 Riyadh Company (ERC), Bechtel will manage the infrastructure program which comprises early works, utilities, and publicly accessible spaces like streets and parks. Our scope on the six-square-kilometer site will transition into a mixed-use legacy development to serve the community after the six-month event is over. The project’s master plan leverages international sustainability standards for urban afforestation, treated water, and energy sources.<br><br>Job Summary<br><br>In this role, you will manage the planning, design review, coordination, integration, and stakeholder management of mobility-related infrastructure packages including roads, highways, junctions, streetscapes, parking facilities, Park & Ride infrastructure, pedestrian networks, cycling infrastructure, transport-related utilities interfaces, and supporting civil works. You will coordinate with multiple consultants and stakeholders to ensure that infrastructure designs are integrated, constructible, compliant with project requirements, and aligned with programme objectives.<br><br>Your technical guidance and recommendations will ensure infrastructure designs meet project requirements and remain within scope, schedule, and budget.<br><br>Major Responsibilities<br><br>Reports to the Engineering Manager – Mobility & Civil Infrastructure. Responsible for the day-to-day management of mobility infrastructure design packages. Managing multidisciplinary consultants responsible for roads, highways, parking facilities, transport infrastructure, pedestrian environments, cycling facilities, and supporting civil works. Coordinating infrastructure design activities with planning, architecture, landscape, utilities, structures, operations, logistics, security, and adjacent development packages. Leading technical reviews and consultant comment resolution. Monitoring consultant performance against approved scope, programme, and deliverables. Reviewing design submissions for compliance with project requirements and applicable standards. Managing infrastructure-related interfaces between horizontal and vertical development packages. Supporting constructability reviews, phasing reviews, staging assessments, and traffic management considerations. Identifying design risks, technical issues, programme constraints, and interface conflicts. Managing infrastructure-related design changes and ensuring impacts are assessed and appropriately coordinated. Supporting stakeholder engagement with authorities, operators, utility agencies, and project teams. Tracking actions, deliverables, approvals, and review comments through to closure. Preparing technical reports, presentations, and recommendations for management review.<br><br>Education And Experience Requirements<br><br>Requires bachelor's or master's degree (or international equivalent) in Civil Engineering, Transportation Engineering, or related discipline.15+ years transportation or civil infrastructure experience.7+ years in a design management, engineering management, or lead engineering role.<br><br>Required Knowledge And Skills<br><br>Major programme experience involving highways, roads, transport infrastructure, airports, metro systems, Expo projects, or similar megaproject developments. Experience managing multidisciplinary design consultants. Strong understanding of infrastructure coordination and interface management. Strong stakeholder and authority management skills.<br><br>Total Rewards/Benefits<br><br>For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards<br><br>Diverse Teams Build The Extraordinary<br><br>As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.<br><br>We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.<br><br>Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

<p>At SLS The Red Sea , every guest journey is shaped by the moments that feel effortless, personal, and unforgettable. As a Duty Manager , you will be a visible leader and ambassador of the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments. Representing hotel leadership during your shift, you will combine a strong presence in the lobby with confident decision-making, hands-on team leadership, and genuine guest engagement. From welcoming VIPs and resolving guest concerns to overseeing Front Office operations and responding to unexpected situations, you will ensure every moment reflects the bold, vibrant, and guest-centric spirit of SLS.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain a visible leadership presence in the lobby, actively engaging with guests and supporting the Front Office team throughout the shift.</li><li>Welcome and engage with VIPs, regular guests, and loyalty members, ensuring preferences are recognized and experiences are personalized.</li><li>Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate resolution, follow-up, and documentation.</li><li>Oversee smooth and efficient check-in and check-out experiences, room allocation, and the handling of groups and VIP arrivals.</li><li>Take full ownership of Duty Manager shifts, acting as the senior operational decision-maker during non-office hours when required.</li><li>Supervise Front Office operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines.</li><li>Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently.</li><li>Monitor room status, Out of Order rooms, and operational updates to ensure accurate and seamless communication between departments.</li><li>Respond to and accurately document incidents, accidents, emergencies, and other significant operational matters in accordance with hotel procedures.</li><li>Lead daily briefings and ensure clear, effective, and action-oriented shift handovers.</li><li>Coach, guide, and develop Front Office colleagues through ongoing feedback, task delegation, training, and on-the-job support.</li><li>Monitor team performance and contribute to performance reviews and colleague development.</li><li>Ensure Front Office colleagues are confident in cashiering, reservations, upselling, check-in/out procedures, complaint handling, and emergency response.</li><li>Oversee cashiering and cash-handling activities during the shift, ensuring accuracy and compliance with hotel policies.</li><li>Authorize adjustments, paid-outs, and operational exceptions within approved limits, escalating when required.</li><li>Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary.</li><li>Support revenue initiatives, including room upselling and other Front Office opportunities, while encouraging team participation.</li><li>Assist with team rosters, attendance management, and labor planning in line with operational requirements and business volumes.</li><li>Maintain strong knowledge of hotel emergency procedures and lead calm, effective responses when required.</li><li>Work closely with Security &amp; Safety to maintain a safe and secure environment for guests, colleagues, and hotel assets.</li><li>Ensure guest confidentiality, data privacy, and security standards are consistently maintained.</li><li>Promote a positive culture of ownership, collaboration, and exceptional guest service across the Front Office team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or a related field.</p><p>Minimum 2 years of experience in a supervisory Front Office role within an upscale, luxury, or lifestyle hotel.</p><p>Previous experience as a Duty Manager or Night Manager is preferred.</p><p>Strong knowledge of Front Office operations, guest services, reservations, cashiering, credit procedures, and room management.</p><p>Proficiency in Opera PMS and Microsoft Office.</p><p>Strong leadership presence with the ability to guide, motivate, and support a diverse team.</p><p>Excellent guest relations, interpersonal, communication, and conflict-resolution skills.</p><p>Excellent command of spoken and written English is essential.</p><p>Calm and decisive under pressure, with a proactive and solution-focused approach.</p><p>Strong attention to detail, organizational skills, and the ability to manage multiple operational priorities.</p><p>Previous experience within a luxury or lifestyle hospitality environment is highly desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Project Manager Job </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>27 Jul 2026 </span> <br> <br> <br> <br> <span>Custom Field 1:&nbsp; </span> <span>591283 </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Riyadh, SA </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span>Facility:&nbsp; </span> <span>Others </span> <br> <br> <br> <br> <span> <span></span></span><p><strong><span>Job Description</span></strong></p><br><br> <p><strong><span>OVERVIEW</span></strong></p><br><br> <br> <p><strong><span>Job Title</span></strong></p><br><br> <p>Senior Project Manager</p><br><br> <p><strong><span>Job Code</span></strong></p><br><br> <p>591283</p><br><br> <p><strong><span>Grade</span></strong></p><br><br> <p>I3</p><br><br> <br> <p><strong><span>Group</span></strong></p><br><br> <p>-</p><br><br> <p><strong><span>Division</span></strong></p><br><br> <p>MOI</p><br><br> <br> <p><strong><span>Department</span></strong></p><br><br> <p>MoI Security Services</p><br><br> <p><strong><span>Unit</span></strong></p><br><br> <p>-</p><br><br> <br> <br> <br> <p><strong><span>ROLE PURPOSE</span></strong></p><br><br> <br> <p><em><span>The aim is to state the overall significance of the job from the organization's perspective.</span></em></p><br><br> <br> <p>To plan and manage projects by organizing and overseeing all aspects of delivery to ensure objectives are achieved within defined timelines, scope, budget, and available resources, in alignment with organizational goals and Elm policies and procedures.</p><br><br> <br> <br> <br> <p><strong><span>KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p><br><br> <br> <p><em><span>This section describes the principal outputs required from the job.</span></em></p><br><br> <br> <p><strong><span>Key Accountabilities</span></strong></p><br><br> <p><strong><span>Key Activities</span></strong></p><br><br> <br> <p><span>1. Program Objectives &amp; Planning</span></p><br><br> <ul> <li>Identify project and program objectives, success criteria, and acceptance measures to guide delivery and evaluation.</li> <li>Develop comprehensive execution plans to achieve defined objectives and align project activities with business priorities.</li> <li>Define key milestones, deliverables, dependencies, and timelines required for successful execution.</li> </ul> <br> <p><span>2. Budgeting &amp; Resource Planning</span></p><br><br> <ul> <li>Estimate and prepare program budgets based on project scope and expected delivery requirements.</li> <li>Track project costs to ensure proper budget coverage and alignment with approved plans.</li> <li>Monitor budget utilization and support required adjustments in case of scope, timeline, or resource changes.</li> </ul> <br> <p><span>3. Program Delivery &amp; Control</span></p><br><br> <ul> <li>Utilize project management methodologies and tools to track milestones, deliverables, and dependencies.</li> <li>Monitor delivery progress and ensure project activities are executed according to the approved plan.</li> <li>Conduct project assessments covering resource allocation, delivery readiness, and timeline development.</li> </ul> <br> <p><span>4. Risk &amp; Issue Management</span></p><br><br> <ul> <li>Identify and mitigate risks that may impact project delivery, quality, timeline, or expected outcomes.</li> <li>Resolve project issues by coordinating with relevant stakeholders and escalating matters when required.</li> <li>Support proactive control of dependencies and constraints to enable successful program delivery.</li> </ul> <br> <p><span>5. Stakeholder Management</span></p><br><br> <ul> <li>Establish and maintain strong relationships with key stakeholders, including executives, department heads, and project team members.</li> <li>Collaborate closely with stakeholders to gather requirements, provide regular project updates, and address concerns or issues.</li> <li>Ensure stakeholder expectations are understood, aligned, and reflected in delivery priorities.</li> </ul> <br> <p><span>6. Communication &amp; Collaboration</span></p><br><br> <ul> <li>Facilitate effective communication among team members and stakeholders throughout the project lifecycle.</li> <li>Promote collaboration across internal teams to ensure alignment on project requirements, progress, and priorities.</li> <li>Support coordination between delivery teams and business stakeholders to enable timely decision-making.</li> </ul> <br> <p><span>7. Program Evaluation &amp; Continuous Improvement</span></p><br><br> <ul> <li>Conduct program evaluations to assess outcomes against objectives, success criteria, and stakeholder expectations.</li> <li>Identify lessons learned and improvement opportunities to enhance future project delivery.</li> <li>Support continuous improvement of project management practices, tools, and reporting methods.</li> </ul> <br> <p><span>8. Reporting &amp; Recommendations</span></p><br><br> <ul> <li>Prepare comprehensive program reports including progress updates, key metrics, risks, issues, and delivery status.</li> <li>Provide recommendations for future initiatives based on evaluation results, lessons learned, and delivery insights.</li> <li>Ensure reporting is accurate, timely, and aligned with management and stakeholder requirements.</li> </ul> <br> <p><span>9. Policies, Processes &amp; Procedures</span></p><br><br> <ul> <li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li> <li>Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</li> </ul> <br> <p><span>10. Information Security</span></p><br><br> <ul> <li>Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</li> </ul> <br> <br> <br> <p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br> <br> <p><strong><span>Academic and professional<br>qualifications</span></strong></p><br><br> <ul> <li>Bachelor degree in Information Technology, Management Information Systems, Business Administration, Engineering, or a related field.</li> <li>Master’s degree in a relevant field is preferred.</li> </ul> <br> <p><strong><span>Years and Nature of<br>Experience</span></strong></p><br><br> <ul> <li>4+ years of relevant experience in project management, program management, delivery management, or a related industry.</li> </ul> <br> <br> <br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Project Manager, Information Security, Information Systems, Program Manager, Engineer, Technology, Management, Engineering </span> </span> </p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team. As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. You will be responsible for managing key accounts, understanding customers' business objectives, identifying growth opportunities, and delivering value through our solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth. This role requires exceptional relationship management, strategic thinking, and strong commercial acumen to achieve business objectives and maximize long-term customer value. Help us shape the future of communications by: Managing and growing a portfolio of enterprise customers. Developing trusted relationships with key stakeholders and executive sponsors. Creating and executing strategic account plans. Identifying opportunities for account expansion through additional products and services. Conducting regular business reviews and ensuring customer satisfaction. Collaborating with Customer Success and other internal teams to maximize customer value. Maintaining accurate account plans, forecasts, and CRM records. Identifying opportunities to expand business within existing accounts. Building relationships with prospective enterprise customers through networking, referrals, and industry engagement. Leading commercial discussions and solution presentations. Preparing proposals, negotiating contracts, and supporting the sales process through deal closure. Contributing to achieving the team s revenue and growth objectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 6 years of experience in Enterprise Sales, Key Account Management, or Strategic Account Management.</li><li>Bachelor's degree in Business, Marketing, Engineering, or a related field.</li><li>Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</li><li>Proven track record of managing enterprise customers and driving revenue growth.</li><li>Strong business development and solution-selling capabilities.</li><li>Demonstrated experience in executive stakeholder management and strategic account planning.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</li><li>Experience collaborating with cross-functional teams to deliver customer success.</li><li>Craft and Toolkit: Proficiency in CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or equivalent.</li><li>Strong forecasting and pipeline management skills.</li><li>Data analysis and reporting to support account growth and business decisions.</li><li>Strategic planning and account growth management.</li><li>Proposal development and commercial documentation.</li><li>Commercial acumen with the ability to develop customer-centric solutions.</li><li>Customer relationship management (CRM) best practices, including customer retention and expansion strategies.</li><li>Character Traits: Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>

MEP DIRECTOR – LUXURY HOSPITALITYLocation: Riyadh, Saudi Arabia Department: Project Operations Reports To: Project Director / Executive Project Director<br>Role Overview We are seeking an exceptional MEP Director to lead the complete MEP delivery of high-end hospitality projects in Saudi Arabia. The role carries overall responsibility for the engineering, design coordination, procurement, construction, testing & commissioning, operational readiness and handover of all MEP systems, ensuring delivery to the highest standards of luxury, quality, reliability, guest experience and operational performance. The successful candidate will operate at executive level, leading large multidisciplinary teams and managing interfaces with the Client, Hotel Operator, PMC/Consultant, designers, authorities, specialist subcontractors, vendors and internal project functions.<br>Key Accountabilities Establish and lead the MEP delivery strategy from design development through construction, commissioning and handover. Provide overall leadership across HVAC, electrical, plumbing, public health, fire protection, ELV, BMS, ICT and specialist hospitality systems. Ensure MEP systems meet the demanding requirements of luxury hotels, resorts and high-end hospitality environments. Lead coordination with Hotel Operators, Interior Designers, Architects, Kitchen Consultants, Lighting Designers, AV/IT specialists and other specialist consultants. Drive design coordination, BIM/VDC, constructability, clash resolution and MEP integration with architectural and interior finishes. Manage critical hospitality interfaces including guestrooms, suites, restaurants, kitchens, spas, pools, back-of-house, laundry, ballroom/event spaces and premium public areas. Ensure exceptional standards of thermal comfort, indoor air quality, acoustics, lighting integration, water quality, energy efficiency and system reliability. Develop strategic procurement plans for long-lead and specialist MEP equipment, including chillers, AHUs, FCUs, generators, UPS, switchgear, controls and specialist systems. Lead major MEP subcontractors, specialist vendors and manufacturers, ensuring contractual, technical, programme and quality performance. Integrate MEP works with the overall project programme, protecting critical milestones including mock-ups, room readiness, soft opening and hotel opening. Establish and lead the testing, commissioning, integrated systems testing and operational readiness strategy. Ensure all systems are fully tested, balanced, commissioned, documented and handed over to the required Hotel Operator standards. Lead authority approvals and ensure compliance with Saudi Building Code, Civil Defense, utility authorities, project specifications and applicable international hospitality standards. Maintain executive oversight of MEP cost, procurement, variations, claims, productivity and commercial risk. Proactively identify and mitigate technical, programme, commercial and operational risks. Drive MEP quality and HSE performance, including inspections, mock-ups, testing and technical compliance. Establish and monitor KPIs covering engineering, procurement, construction, commissioning, quality, cost and operational readiness. Champion energy efficiency, sustainability, smart-building technologies, value engineering and lifecycle performance without compromising luxury or guest experience. Build and lead a high-performing MEP organization capable of delivering technically complex hospitality projects to international standards.<br>Experience & Qualifications Bachelor’s degree in Mechanical or Electrical Engineering; Master’s degree or professional qualification is an advantage.20+ years of MEP experience, with significant senior leadership responsibility. Proven experience as an MEP Director / MEP Project Director / Senior MEP Executive with a Tier-1 main contractor. Strong track record delivering luxury hotels, resorts, branded residences or other high-end hospitality projects. Significant Saudi Arabia / GCC experience; experience on major KSA hospitality or giga-projects is highly desirable. Demonstrated experience managing complex MEP systems and high-value specialist hospitality packages. Strong understanding of hotel operator requirements and the complete design-to-handover lifecycle. Proven experience with testing & commissioning, integrated systems testing, operator training and operational readiness. Strong commercial, contractual, procurement and subcontract management capabilities. Advanced understanding of BIM/VDC and multidisciplinary design coordination. Strong knowledge of Saudi Building Code, Civil Defense and relevant authority requirements. Excellent executive communication, stakeholder management, negotiation and leadership skills. Excellent command of English; Arabic is an advantage.<br>Ideal Profile A world-class MEP leader with a proven record of delivering technically sophisticated luxury hospitality projects where engineering performance, architectural integration and guest experience are equally critical. The ideal candidate understands that in luxury hospitality, MEP is not simply infrastructure—it is fundamental to the guest experience and the hotel's operational success. They will bring the technical authority, commercial discipline and executive presence required to manage complex interfaces, drive specialist contractors and deliver exceptional quality from first fix through opening day. Experience with internationally branded luxury hotels, resorts and major Saudi hospitality developments is highly desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>SAED is currently hiring a Unit Manager on behalf of one of its clients. The successful candidate will join a dynamic organization and contribute to its continued success.</b></p><p><br></p><p>The Unit Manager position is a critical role focusing on the agricultural sector, specifically in managing large dairy herds. This position is ideal for an individual who possesses a strong background in agriculture and is passionate about optimizing farm operations. As a Unit Manager, you will be responsible for planning and organizing all activities related to dairy production, ensuring that resources are utilized efficiently to maximize both production and profit.</p><p>In this role, you will have the opportunity to lead a team dedicated to excellence in dairy management. Your experience and insights will be invaluable as you mentor team members and foster a culture of continuous improvement. We prioritize the growth and development of our employees, offering training programs that enhance skills and knowledge in modern agricultural practices, which can significantly boost your career trajectory within the industry.</p><p>As a strategic leader, you will collaborate closely with senior management to align farm operations with broader business objectives. This role offers a unique chance to impact the agricultural sector positively while advancing your career in a supportive and innovative environment. Join us in our mission to enhance productivity and profitability within the dairy farming sector through effective management and strategic planning.</p><p><b>Responsibilities:</b></p><ol><li>Plan and organize all farm activities related to dairy production, ensuring optimal use of resources to maximize output and profitability while adhering to best practices.</li><li>Oversee the management of large dairy herds, ensuring that animal welfare standards are met and that herd health is maintained through effective monitoring and care.</li><li>Develop and implement operational strategies that enhance productivity, including feed management, breeding programs, and milking procedures.</li><li>Monitor and analyze production metrics to identify areas for improvement, utilizing data to make informed decisions that drive profitability.</li><li>Lead and mentor farm staff, providing training and support to develop their skills and ensure high performance in daily operations.</li><li>Collaborate with other departments, such as finance and supply chain, to streamline processes and enhance overall farm efficiency.</li><li>Conduct regular assessments of farm operations to ensure compliance with health, safety, and environmental regulations, maintaining a safe working environment for all employees.</li><li>Engage with external stakeholders, including suppliers and veterinary services, to ensure that the farm has access to the necessary resources and expertise.</li><li>Prepare and present reports to senior management on production performance and team achievements, highlighting successes and areas for future growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and inspire a team in a dairy farming environment.</li><li>In-depth knowledge of dairy herd management techniques and best practices to optimize production.</li><li>Excellent communication skills for building relationships with staff, suppliers, and other stakeholders.</li><li>Analytical abilities to interpret production metrics and make data-driven decisions for operational improvements.</li><li>Experience in training and mentoring staff to enhance their skills in dairy management.</li><li>Familiarity with health, safety, and environmental regulations in agricultural practices.</li><li>Ability to work collaboratively across teams to achieve common goals and enhance farm efficiency.</li></ul></div>

<p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership &amp; Departmental Management</strong></li><li>Act as the senior operational leader of the Laundry Department, overseeing all daily activities and workflows</li><li>Lead, supervise, coach, and develop Laundry Supervisors, Attendants, Pressers, and Uniform Room associates</li><li>Ensure full compliance with Rosewood brand standards, LQA requirements, and departmental SOPs.</li><li>Foster a culture of professionalism, accountability, teamwork, and service excellence</li><li>Support the Director of Housekeeping as required</li><li><strong>Laundry &amp; Uniform Operations</strong></li><li>Develop, implement, review, and continuously update departmental Standard Operating Procedures (SOPs) for all laundry and uniform operations</li><li>Oversee all laundry operations including guest laundry, dry cleaning, valet services, uniforms, and hotel linen processing</li><li>Ensure consistent quality control across washing, pressing, finishing, and garment handling processes</li><li>Monitor linen and uniform par levels to ensure uninterrupted operations for Rooms, F&amp;B, Spa, and Public Areas</li><li>Ensure proper segregation, handling, storage, and distribution of all textiles</li><li>Supervise uniform issuance, alterations, repairs, discards, and replacement cycles</li><li><strong>Quality Assurance &amp; Brand Compliance</strong></li><li>Ensure daily production quality meets prescribed luxury standards across all departments</li><li>Conduct regular inspections of linen rooms, uniform rooms, machinery areas, and storage spaces</li><li>Maintain readiness for LQA inspections and internal audits at all times</li><li>Identify deficiencies and implement corrective actions promptly</li><li>Ensure attention to detail in all guest-facing and back-of-house textile presentation</li><li><strong>Financial Control &amp; Inventory Management</strong></li><li>Control and monitor departmental payroll, productivity, and staffing efficiency within budget</li><li>Prepare and manage duty rosters in line with operational forecasts and business levels</li><li>Maintain accurate monthly inventories of linen, uniforms, and discard items</li><li>Track linen loss, discard records, and consumption reports, reporting discrepancies to the Director of Housekeeping</li><li>Maintain accurate laundry poundage, dry-cleaning, and external vendor records</li><li><strong>Human Resources, Training &amp; Development</strong></li><li>Recruit, onboard, train, and continuously develop laundry and uniform room associates</li><li>Ensure proper training on machinery, chemical handling, textile care, and safety procedures</li><li>Conduct regular departmental briefings, performance reviews, and coaching sessions</li><li>Coordinate with HR on disciplinary actions, recognition, leave management, and staffing matters</li><li>Promote a positive, inclusive, and high-performance work environment</li><li><strong>Guest Service &amp; Service Recovery</strong></li><li>Ensure timely and accurate processing of all guest laundry, dry cleaning, and pressing requests</li><li>Handle guest-related concerns professionally, discreetly, and in coordination with Housekeeping leadership</li><li>Maintain a courteous, helpful, and service-oriented approach at all times</li><li>Ensure personalized handling of VIP and long-stay guest garments</li><li><strong>Maintenance, Safety &amp; Vendor Coordination</strong></li><li>Ensure all laundry machinery is operated according to specifications and safety standards</li><li>Coordinate preventive maintenance and repairs with Engineering and external service providers</li><li>Monitor chemical usage, storage, and safety compliance at all times</li><li>Maintain professional relationships with linen, uniform, chemical, equipment, and external laundry vendors</li><li><strong>Health, Safety &amp; OSHAD Compliance</strong></li><li>Ensure full compliance with OSHAD / OSHA regulations and Rosewood OSHMS standards</li><li>Identify, report, and mitigate health and safety risks within laundry operations</li><li>Ensure associates are trained on PPE usage, emergency procedures, and safe working practices</li><li>Enforce emergency procedures in case of fire, equipment failure, or evacuation</li><li><strong>Administration &amp; Reporting</strong></li><li>Prepare and submit operational reports, inventories, payroll data, and compliance documentation</li><li>Attend departmental and Rooms Division meetings as required</li><li>Ensure accurate documentation of procedures, audits, and operational records</li><li>Take charge of special projects as assigned by the Director of Housekeeping</li><li>Perform all other duties as required based on operational needs</li><li><strong>Accountable</strong></li><li>Accountable for overall Laundry and Uniform Department performance, quality, and compliance</li><li>Accountable for inventory accuracy, cost control, and payroll efficiency</li><li>Accountable for associate performance, safety, and professional conduct</li><li>Accountable for maintaining brand, LQA, and safety standards at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in Laundry Operations, including supervisory or managerial roles in a luxury or ultra-luxury hotel.</p><p>High school diploma.</p><p>Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remain calm and resolve problems using good judgment; follow directions thoroughly; understand guest s service needs; work cohesively with co- workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</p><p>Knowledge of laundry and dry cleaning equipment and chemical handling; ability to operate all machinery in laundry/wet cleaning areas; ability to follow directions; ability to remain extremely alert while operating machinery; ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry and food &amp; beverage linens into/out of laundry machines; ability to read and interpret business records and statistical reports; basic mathematical skills to interpret financial information and prepare budgets; ability to analyze the interpret established policies; ability to plan and organize the work of others; ability to change activity frequently and cope with interruptions; ability to speak and write clearly; ability to accept full responsibility for managing an activity.</p><p>Require to speak, read and write English, with fluency in other languages preferred.</p>

<p>The Director Digital Engineering will provide technical leadership across Qiddiya s core digital product streams, ensuring that all platforms, services, and digital capabilities are designed and delivered to the highest engineering standards. The role is accountable for ensuring that digital products are built with a reusable, scalable, resilient, reliable, observable, and extensible architecture that can be leveraged across multiple Qiddiya assets. This includes setting the technical direction, challenging low-level engineering decisions, governing solution quality, and ensuring that all delivery outcomes meet the standards defined by Qiddiya Investment Company. The Director Digital Engineering will work in a multi-vendor delivery environment and will play a critical role in ensuring that vendors, engineering teams, and embedded technical leaders are aligned to Qiddiya s technology strategy, architecture principles, and operating model.</p><p>Key Responsibilities:</p><p>Technical Leadership &amp; Engineering Governance</p><ul><li>Lead the technical oversight of Qiddiya s core digital product streams, ensuring that all solutions are designed and delivered in line with Qiddiya s target architecture, engineering standards, and long-term technology vision.</li><li>Define and enforce engineering principles around reusability, scalability, resiliency, reliability, observability, maintainability, security, and performance across all digital products and platforms.</li><li>Ensure that all technical decisions are properly reviewed, challenged, and validated by Qiddiya, with clear ownership and governance over architecture and engineering direction.</li><li>Act as a senior technical authority capable of engaging at low-level design, architecture, code, integration, infrastructure, and operational decision-making levels.</li><li>Challenge vendor proposals, solution designs, implementation approaches, and technical trade offs to ensure that Qiddiya retains control over critical engineering decisions.</li></ul><p>Product Architecture &amp; Reusability</p><ul><li>Ensure that digital products are built as reusable capabilities that can be extended and adopted across multiple Qiddiya assets, rather than being designed as isolated one-off implementations.</li><li>Drive the creation of reusable patterns, components, services, APIs, integration approaches, and engineering guidelines that support product scalability across the Qiddiya ecosystem.</li><li>Partner closely with architecture, product, delivery, DevSecOps, cloud, and security teams to ensure that product delivery aligns with the overall digital target state.</li></ul><p>Leadership of Staff Engineers</p><ul><li>Lead and manage Staff Software Engineers who will be embedded within product streams and work closely with vendor teams.</li><li>Set clear expectations for Staff Engineers around technical governance, architecture review, engineering excellence, code quality, observability, resiliency, and vendor challenge.</li><li>Ensure that Staff Engineers are actively influencing product delivery, reviewing technical decisions, and protecting Qiddiya s long-term technology interests.</li><li>Build a strong internal engineering capability that reduces dependency on vendors for critical technical decisions and strengthens Qiddiya s ownership of its digital platforms.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Significant experience in senior engineering leadership roles, ideally within large-scale digital platforms, e-commerce, entertainment, travel, hospitality, fintech, or other high-traffic consumer digital environments.</li><li>Strong hands-on technical background with the ability to challenge detailed engineering, architecture, integration, infrastructure, and implementation decisions.</li><li>Proven experience leading engineering teams in a complex multi-vendor or system integrator delivery model.</li><li>Strong experience governing the delivery of reusable digital platforms, shared services, APIs, and scalable product architectures.</li><li>Strong understanding of modern software engineering practices, DevSecOps, cloud-native architecture, observability, resiliency, reliability engineering, and secure-by-design delivery.</li><li>Experience working with executive stakeholders and translating technical risks, trade-offs, and recommendations into clear business and delivery decisions.</li></ul>