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At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>The HYCO Shift Supervisor is accountable for managing and supervising the operations staff which include Boardman, Lead Operators and Field Operators for the facility having two HYCO Steam Methane Reformer, one Off-Gas PSA facility & Hydrogen Import Pipeline Facility. The HYCO Shift Supervisor will manage the day-to-day shift operations which include daily customer production meetings, insuring daily operational targets are achieved, interfacing with the Maintenance and Engineering teams to ensure the safe and reliable operation of the site. The HYCO Shift Supervisor will be responsible to ensure the Operations staff is properly trained to support the operations in addition to the incumbent execute daily tasks which include preparing and implementing safety work permits, LOTO, complete operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. This position is an extension of the operating team and is expected to engage in all plant operations and ensure tasks performed safely.<br><br>Safety<br><br>PRINCIPAL ACCOUNTABILITIES:<br><br>Provide & maintain a safe work environment. Demonstrate leadership with all company & industry safe work processes to prevent injuries.<br><br>Technical<br><br>Provide direction to the staff of the HYCO Steam Methane Reformer unit and ancillary equipment as prescribed by the Work Instruction Procedures. Operate the unit when required. Provide direction & guidance based on technical feedback from Assistant Site Manager, Site Manager, Engineering and Maintenance for troubleshooting, maintenance, repair, and test activities. Provide Operations support, guidance & lead the team during the startups, shutdowns and emergencies of the plants. Maintain accurate document control and monitor quality assurance initiatives. Provide Operations guidance to ensure safety, reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems. Provide Operations input for scheduled outages to ensure contractual requirements are achieved Manage plant production efficiently based on data driven decisions to ensure safety and reliability targets are met to achieve maximum profitable. Work closely with Shift Team, Assistant Site Manager, Site Manager, Maintenance Team and Engineering team to ensure production targets are achieved in his shift, plant running at optimum energy efficiency and safely.<br><br>Operations<br><br>Ensure the safety of all operations personnel by utilizing the APQ Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position facilitates planning, organizing, auditing, and follow-up, to build the Air Products safety culture into the APQ. Ensure all Environmental Regulatory requirements are met. Ensure compliance to all CM, PM tasks. Support and prepare for Shutdown Planning and Turnaround Planning. Ensure Air Products and APQ standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met Meet the customer’s satisfaction on safety, reliability, product quality, and flexibility on product supply. Build the plant technical capability through support coordination from Assistant Site Manager, Site Manager, Maintenance Team and Engineering team. Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction. Develop, train, and promote top performing personnel who achieve success through teams, customer and employee focused, foster open communication, performance driven, and results oriented. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment through a Plant Process Advisory Model. Provide operations support and participate / lead incident investigations and Root Cause Analysis. Identify & implement sustainable corrective action(s). Act as the Single Point of Contact when dealing with internal issues of the HYCO units, representing APQ and coordinating internal resources. Provide timely progress updates to the customer. Facilitate attainment of operations excellence and customer satisfaction via operations productivity, reliability, quality, cost reduction, services, continuous improvements, and meeting of budgets. Maintain a relationship with the customer’s counterparts from other Refinery Units where from APQ either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for APQ and the customers current and future product demand.<br><br>Job Requirements<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations preferred. An associate technical degree (2 year certificate) will be considered based on years of experience and competence. Experience in gas, petrochemical, or related industries in operations, engineering, and/or a maintenance function. Demonstrated HYCO knowledge a plus, with a minimum of 10 years’ experience with 4 + years in line supervision of process operations roles. Expectation based on level of experience for the operations team to achieve a ‘Level 1 / Board Level’ status within 2 – 4 years. Operators will be evaluated during the training period and placed at the level of competence accordingly. All the operations team are considered field and board operators when Level 1 is achieved. Leadership positions are expected to follow the progression process. The HYCO Operations Supervisor is an extension of the operating team and is expected to engage in plant operations when required. Proven coordination experience in a multi team environment which includes operations, engineering, and maintenance. Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally. Promotes a ‘one team’ environment. Ability to communicate and manage customer interactions on a daily basis. Wide technical knowledge in operations, engineering, and maintenance activities. Proficiency in English speaking and writing. Knowledge and understanding of local environmental and health and safety requirements.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

QA/QC MANAGERWesteel Metal Industries I. L. L. C. Location: Dammam, Saudi Arabia Industry: Structural Steel Fabrication / PEB / Industrial Projects Position: QA/QC Manager Reporting To: General Manager / Operations Management Position Objective Westeel Metal Industries is seeking an experienced QA/QC Manager to lead the company's quality function across structural steel fabrication, welding, painting/coating, inspection, documentation, and project delivery. The successful candidate must have strong experience working on Saudi Aramco projects and a thorough understanding of Aramco quality requirements, inspection procedures, documentation standards, material traceability, welding controls, and vendor/manufacturer quality systems. The QA/QC Manager will be responsible for establishing, implementing, maintaining, and continuously improving Westeel's Quality Management System while ensuring that all fabricated products and project deliverables comply with client specifications, approved drawings, applicable codes, and contractual requirements. Key Responsibilities Quality Management System Develop, implement, maintain, and continuously improve Westeel's Quality Management System. Ensure compliance with ISO 9001 requirements and applicable client-specific quality requirements. Establish and maintain project-specific Quality Plans, Inspection and Test Plans (ITPs), procedures, checklists, and inspection formats. Ensure quality requirements are integrated into engineering, procurement, fabrication, painting, delivery, and site activities. Conduct internal quality audits and ensure timely closure of findings. Monitor quality performance and report key trends to management. Saudi Aramco Compliance Ensure Westeel's activities comply with applicable Saudi Aramco engineering standards, material specifications, inspection requirements, and project procedures. Review project requirements and identify all applicable Aramco quality obligations before commencement of work. Coordinate with Aramco inspectors, client representatives, third-party inspection agencies, and project quality teams. Prepare and manage inspection notifications and requests in accordance with project requirements. Ensure all required documentation is available and approved before inspections. Manage and close quality observations, NCRs, punch items, and corrective actions. Support vendor qualification, approval, audits, and client surveillance activities. Ensure readiness for Aramco audits and inspections at all times. Structural Steel Fabrication Quality Oversee QA/QC activities related to structural steel and PEB fabrication. Ensure fabrication complies with approved shop drawings, project specifications, applicable codes, and client requirements. Control inspection activities for:Material receiving Cutting Drilling Fit-up Welding Dimensional inspection Surface preparation Blasting Painting and coating Galvanizing where applicable Final inspection Packing and dispatch Verify dimensional tolerances and fabrication quality before release. Ensure non-conforming materials or fabricated items are properly identified, segregated, and controlled. Welding Quality Ensure welding activities are carried out in accordance with approved WPS and PQR requirements. Verify welder qualifications and continuity records. Maintain proper control of welding consumables, storage, baking, issuance, and traceability. Monitor fit-up, preheat, interpass temperature, welding parameters, and visual inspection. Coordinate required NDT activities including:VTMTPTUTRT where applicable Ensure NDT personnel and subcontractors hold appropriate qualifications and certifications. Investigate welding defects and ensure proper repair procedures are followed. Monitor repair rates and implement measures to reduce recurring defects. Material Control & Traceability Ensure full material traceability from receiving through fabrication and final delivery. Review Material Test Certificates and verify compliance with purchase orders, specifications, and project requirements. Ensure proper heat-number transfer and identification throughout fabrication. Verify materials before release to production. Coordinate PMI or additional material verification where required. Prevent use of unapproved or unidentified materials. Painting & Coating Quality Ensure surface preparation and coating activities comply with approved coating systems and specifications. Monitor:Surface cleanliness Surface profile Ambient conditions Paint mixing Pot life Wet film thickness Dry film thickness Recoating intervals Final coating inspection Ensure paint materials are approved, properly stored, and within shelf life. Maintain coating inspection and environmental records. Coordinate third-party coating inspection where required. Inspection & Testing Develop and maintain Inspection and Test Plans for fabrication and project activities. Identify hold points, witness points, review points, and surveillance requirements. Coordinate inspection schedules with production and project teams. Ensure inspections are completed without unnecessarily delaying production. Maintain proper inspection records and release documentation. Ensure no fabricated item is dispatched without required quality clearance. NCR & Corrective Action Management Raise and manage Non-Conformance Reports where quality requirements are not achieved. Conduct root-cause analysis for recurring quality issues. Develop corrective and preventive actions with relevant departments. Track NCRs through final closure. Analyze NCR trends and identify systemic problems. Reduce rework, rejection, repair, and customer complaints. Quality Documentation Ensure complete and accurate preparation of project quality dossiers and Manufacturing Record Books. Maintain proper control of:Material certificates WPS/PQR records Welder qualifications NDT reports Dimensional inspection reports Painting reports Calibration certificates Inspection requests NCRsRelease notes Final inspection records Ensure documentation is compiled progressively throughout the project rather than at project completion. Coordinate final dossier submission and client approval. Calibration & Equipment Control Ensure all measuring and inspection equipment is properly identified and calibrated. Maintain a calibration register and prevent use of expired equipment. Coordinate third-party calibration where necessary. Ensure inspection tools are suitable for their intended application. Supplier & Subcontractor Quality Evaluate suppliers and subcontractors from a quality perspective. Review supplier quality documentation before material approval. Conduct supplier audits and inspections where necessary. Ensure subcontracted fabrication, galvanizing, painting, machining, and NDT activities comply with project requirements. Monitor supplier NCRs and quality performance. Team Management Manage QA/QC Engineers, Inspectors, Welding Inspectors, Coating Inspectors, document controllers, and other quality personnel as applicable. Assign clear responsibilities and inspection coverage. Train production personnel on quality requirements and recurring issues. Develop competency within the quality department. Ensure QA/QC personnel maintain independence and professional authority over quality acceptance decisions. Key Performance Indicators The QA/QC Manager's performance will be measured against areas including:NCR frequency and closure time Welding repair rate Rework and rejection percentage Customer complaints Inspection acceptance rate Aramco/client inspection performance Audit findings and closure Material traceability compliance Quality dossier submission performance Calibration compliance On-time inspection completion Cost of poor quality Supplier quality performance Mandatory Qualifications & Experience Bachelor's degree in Mechanical Engineering, Welding Engineering, Metallurgical Engineering, Civil/Structural Engineering, or a related discipline. Minimum 9 years of QA/QC experience in structural steel fabrication, industrial fabrication, oil & gas, EPC, or related industries. Demonstrable experience working on Saudi Aramco projects is mandatory. Strong knowledge of Saudi Aramco quality requirements and inspection processes. Strong experience in structural steel fabrication and welding inspection. Experience managing factory-based QA/QC operations. Strong understanding of material traceability and manufacturing documentation. Experience dealing directly with client inspectors and third-party inspection agencies. Strong knowledge of NCR management, root-cause analysis, corrective actions, and quality audits. Excellent English communication and reporting skills. Technical Knowledge Strong working knowledge of applicable standards and codes is required, including as relevant:Saudi Aramco Engineering Standards and Specifications ASMEAWS D1.1ASTMAISCSSPC / AMPP coating requirements ISO 9001ISO 3834 principles Applicable NDT standards Project-specific client specifications Preferred Certifications Candidates holding one or more of the following will be strongly preferred:AWS Certified Welding Inspector (CWI) CSWIP 3.1 or 3.2ASNT Level II / Level IIINACE / AMPP Coating Inspector ISO 9001 Lead Auditor Saudi Aramco-approved inspector experience Aramco vendor/manufacturer quality experience Candidate Profile Westeel requires a strong factory-based QA/QC leader who understands fabrication in practice, not only quality documentation. The successful candidate must be capable of identifying issues directly on the shop floor, challenging unacceptable workmanship, coordinating effectively with production, and ensuring that commercial or production pressure never results in non-compliant products being released. The role requires someone who can build a quality culture across the organization while maintaining a practical balance between strict compliance, production efficiency, and project delivery.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Debt Collector is responsible for managing and collecting outstanding customer receivables to ensure timely cash collection and maintain a healthy accounts receivable portfolio. The role works closely with the Sales Team, Customer Service, Finance, and customers to resolve payment issues, reduce overdue balances, and support the achievement of the company's cash flow objectives while maintaining strong customer relationships.<br><br>Key Responsibilities<br><br>Collection & Receivables Management<br><br>Monitor customer accounts and outstanding balances on a regular basis. Conduct collection activities through phone calls, emails, customer visits, and formal correspondence. Follow up on due and overdue invoices to ensure timely payment collection. Maintain accurate records of collection activities, customer commitments, and payment schedules. Prepare and distribute customer statements and aging reports. Reconcile customer accounts and investigate outstanding discrepancies. Sales Support<br><br>Collaborate closely with the Sales Team to resolve customer payment issues and collection disputes. Support sales operations by providing customer credit and payment status information. Participate in customer meetings when required to discuss outstanding balances and payment plans. Escalate high-risk accounts and collection concerns to management and relevant sales personnel. Assist in evaluating customer creditworthiness and recommending credit limits. Dispute Resolution<br><br>Coordinate with customers and internal departments to resolve invoice disputes, delivery concerns, pricing discrepancies, and other payment-related issues. Track disputed invoices and ensure timely resolution to facilitate collection. Maintain positive and professional relationships with customers while enforcing company credit policies. Reporting & Compliance<br><br>Prepare weekly and monthly collection status reports. Monitor customer aging, overdue balances, and collection performance indicators. Ensure compliance with company financial policies and internal control procedures. Identify collection risks and recommend corrective actions to management. Support internal and external audit requirements related to receivables. <br><br>Qualifications<br><br>Qualifications<br><br>Education:<br><br>Bachelor's degree or Diploma in Finance, Accounting, Business Administration, or related field Experience:<br><br>0-3 years in collections, accounts receivable, or credit control Experience with B2B customer accounts and sales-oriented environments Background in construction, building materials, industrial, or manufacturing sectors preferred<br><br>Additional Information<br><br>Language skills (level):<br><br>English (Fluent) Arabic (Fluent) We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

We are seeking an experienced Change Management & Training Specialist to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment. The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives. The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working. Key Responsibilities<br><br> Develop and implement comprehensive Change Management Plans for organizational, operational, digital, and business transformation initiatives. Conduct change impact assessments to identify how changes will affect employees, processes, roles, systems, and business operations. Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives. Identify potential resistance to change and develop appropriate mitigation and engagement strategies. Assess organizational readiness and develop action plans to improve change adoption. Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle. Develop and deliver training programs, workshops, awareness sessions, and briefing sessions to support organizational change. Conduct Training Needs Analysis (TNA) based on business requirements, competency gaps, and upcoming organizational changes. Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources. Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements. Facilitate instructor-led and virtual training sessions for employees and stakeholders. Support the development and implementation of train-the-trainer programs where required. Monitor training participation, knowledge transfer, competency development, and employee adoption. Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives. Establish and track change adoption, readiness, training completion, and effectiveness KPIs. Prepare regular progress reports, dashboards, and presentations for management. Support post-implementation activities to ensure sustained adoption of new processes, systems, and organizational practices. Develop communication materials including announcements, newsletters, presentations, awareness campaigns, and change updates. Ensure change and training activities are aligned with organizational policies, procedures, standards, and business objectives. Maintain appropriate documentation, training records, attendance records, assessments, and change management deliverables.<br><br><br>Requirements<br><br>Required Qualifications<br><br> Bachelor's degree in Business Administration, Human Resources, Organizational Development, Management, Education, Psychology, Information Technology, or a related discipline. 5+ years of relevant experience in Change Management, Organizational Development, Learning & Development, Training, or transformation-related roles. Experience working within large-scale industrial, energy, oil & gas, engineering, or other complex operational environments is highly preferred. Proven experience supporting organizational transformation, business process improvement, digital transformation, system implementation, or operational change initiatives. Strong experience in developing and delivering professional training programs. Experience conducting Training Needs Analysis and developing competency-based training programs. Strong stakeholder engagement and communication skills across different organizational levels. Excellent presentation, facilitation, interpersonal, and influencing skills. Strong written and verbal communication skills in English. Proficiency in Microsoft Office, particularly Power Point, Excel, and Word. Preferred Certifications<br><br> Prosci Change Management Certification CCMP - Certified Change Management Professional APMG Change Management Certification PMP / Project Management Certification CIPD ATD / CPTD Relevant Learning & Development or Organizational Development certifications

<h3 >About the Salesperson Role at Nice One</h3> <p >Nice One is seeking a <strong >full-time Salesperson</strong> to represent its products and services in Al-Ahsa. This role involves engaging directly with customers, understanding their needs, and providing accurate product recommendations to achieve sales targets. The successful candidate will be responsible for delivering a positive customer experience within a fast-paced retail or sales environment.</p> <h3 >Core Responsibilities</h3> <ul > <li ><strong>Customer Engagement:</strong> Welcome customers, identify their needs, provide attentive service, and create a professional and positive shopping experience.</li> <li ><strong>Product Presentation:</strong> Explain product features, benefits, pricing, promotions, availability, and usage clearly and accurately.</li> <li ><strong>Sales Achievement:</strong> Meet or exceed assigned sales targets, revenue goals, conversion objectives, and other relevant performance indicators.</li> <li ><strong>Needs-Based Selling:</strong> Ask appropriate questions to understand customer requirements and recommend products or services that best match their needs and budget.</li> <li ><strong>Upselling and Cross-Selling:</strong> Identify relevant opportunities to recommend complementary products, upgrades, promotions, and additional services while maintaining customer trust.</li> <li ><strong>Sales Transactions:</strong> Process customer orders and sales transactions accurately in accordance with company procedures, pricing guidelines, and payment requirements.</li> <li ><strong>Customer Follow-Up:</strong> Follow up with customers regarding inquiries, orders, product availability, service requests, and post-sale needs to support customer satisfaction.</li> <li ><strong>Merchandising and Store Standards:</strong> Maintain attractive product displays, ensure accurate price labels, replenish stock, and keep the sales area organized and presentable.</li> <li ><strong>Inventory Coordination:</strong> Monitor product availability, report stock discrepancies, support stock counts, and coordinate with relevant teams for replenishment.</li> <li ><strong>Customer Complaints:</strong> Listen to customer concerns, resolve issues within assigned authority, and escalate complaints or service risks to the Supervisor without delay.</li> <li ><strong>Sales Reporting:</strong> Record customer interactions, sales activities, orders, and relevant market feedback accurately in approved systems.</li> <li ><strong>Promotional Activities:</strong> Support the implementation of promotions, product launches, campaigns, and in-store or field sales activities.</li> <li ><strong>Policy Compliance:</strong> Follow company policies, sales procedures, customer service standards, cash-handling requirements, and health and safety guidelines.</li> <li ><strong>Market Awareness:</strong> Share customer feedback, competitor observations, product requests, and market insights relevant to sales performance in Al-Ahsa.</li> <li ><strong>Team Collaboration:</strong> Work closely with Sales, Store Operations, Customer Service, and Inventory teams to support business objectives.</li> <li ><strong>Continuous Improvement:</strong> Identify opportunities to improve customer service, product knowledge, sales techniques, and overall sales performance.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li ><strong >Communication Skills:</strong> Strong ability to engage with customers, identify needs, and present product information clearly.</li> <li ><strong >Proactive Approach:</strong> A driven and initiative-taking mindset towards selling and achieving targets.</li> <li ><strong >Product Knowledge:</strong> Capacity to quickly learn and accurately explain product features, benefits, and usage.</li> <li ><strong >Customer Focus:</strong> Commitment to delivering a positive and professional customer experience.</li> <li ><strong >Adaptability:</strong> Ability to work effectively and maintain performance in a dynamic and fast-paced retail or sales environment.</li> </ul> <h3 >Work Environment and Culture</h3> <p >The Salesperson will join a <strong >collaborative sales team</strong> committed to delivering excellent customer service and achieving measurable business results. Nice One fosters a professional environment that encourages teamwork, accountability, continuous learning, and improvement. The company is committed to providing an inclusive workplace and welcomes applications from candidates of all backgrounds.</p> <h3 >Professional Growth Opportunities</h3> <p >This role offers opportunities for individuals to enhance their <strong >product knowledge, sales techniques, and customer service skills</strong>. Employees contribute directly to sales growth and customer satisfaction through individual ownership and team performance, with avenues for career development within a supportive framework.</p> <h3 >Application Information</h3> <p >Nice One is dedicated to an inclusive recruitment process. Reasonable accommodations are available during the recruitment process upon request.</p>

Position Overview Regional Sales Manager – Power & Water will be responsible for developing and growing Neway’s valve business across the Power and Water sectors in Saudi Arabia, with primary responsibility for end-user development, EPC project pursuit, consultant engagement, vendor approvals, and strategic customer relationships. The successful candidate must have a strong existing network within the Saudi Power and Water markets, including relationships with major end users, utilities, EPC contractors, engineering consultants, and project stakeholders. This is a senior commercial role requiring a proven ability to identify major projects at an early stage, influence specifications and approved vendor lists, develop project pursuit strategies, coordinate technical and commercial activities, and convert opportunities into orders. The candidate should have demonstrated experience managing or developing an annual business portfolio of USD 10 million or more, preferably involving industrial valves or comparable engineering equipment.<br>Key Responsibilities1. Saudi Water Sector – End-User Development Develop and maintain strong relationships with key decision-makers, engineering departments, procurement teams, maintenance organizations, project departments, and vendor approval teams within Saudi Arabia's Water sector. The candidate should have established market knowledge and preferably existing relationships across organizations involved in:Water production and desalination Independent Water Projects (IWPs) Water transmission systems and pipelines Municipal and industrial water treatment Wastewater and sewage treatment Pumping stations and storage facilities Water distribution infrastructure Desalination plant operation and maintenance Identify upcoming capital projects, plant expansions, replacement requirements, maintenance opportunities, and long-term supply opportunities. Position Neway products for both project requirements and recurring operational/MRO business. Develop Neway as a preferred valve supplier with major Water-sector end users and operating companies.2. Saudi Power Sector – End-User Development Develop and maintain senior-level relationships with key stakeholders across Saudi Arabia's Power sector, including organizations involved in:Conventional power generation Combined cycle power plants Independent Power Projects (IPPs) Cogeneration Power plants Renewable and energy infrastructure Power and water integrated facilities Power plant operation and maintenance Balance-of-plant systems and associated utilities Build relationships with engineering, projects, procurement, operations, maintenance, and vendor qualification departments. Identify greenfield projects, brownfield expansions, plant upgrades, replacement programs, shutdown requirements, and recurring MRO opportunities. Develop Neway's position as a strategic valve supplier for major Saudi Power-sector customers.3. EPC Contractor Relationships & Project Pursuit Develop and maintain strong relationships with Saudi and international EPC contractors executing Power and Water projects in the Kingdom, particularly with engineering, procurement, project management, and commercial teams. Lead EPC project pursuit from early identification and specification through RFQ, technical/commercial negotiation, and award. Track major projects, EPC bidders, consultants, specifications, valve packages, competitors, decision-makers, and project schedules. Coordinate with Neway factories, Engineering, Inside Sales, and Quality to develop competitive technical and commercial proposals and secure project-specific approvals.4. Engineering Consultant Relationships Develop strong relationships with engineering consultants, FEED contractors, PMCs, owner's engineers, and design houses active in Saudi Power and Water projects. Engage during concept, FEED, specification, and detailed engineering stages to position Neway products and secure inclusion in project specifications and approved vendor lists. Conduct technical presentations and work with consultants to demonstrate compliance with project specifications, international standards, and end-user requirements.5. Vendor Registration & End-User Approvals Lead vendor registration, manufacturer qualification, product approval, and Approved Vendor List (AVL) inclusion with key Saudi Power and Water end users. Build relationships with vendor registration, engineering, quality, procurement, and technical approval teams and actively follow approvals through completion. Coordinate technical submissions, factory audits, certifications, reference lists, testing, and other qualification requirements with Neway factories, Engineering, and Quality. Maintain a clear approval plan covering priority end users, current status, outstanding requirements, and target completion dates.6. Sales & Business Management Manage and develop a Power and Water business portfolio with a targeted scale of USD 10 million+ annually. Prepare and execute annual business plans covering:Sales targets Key accounts Major EPC projects End-user development Vendor approvals Consultant development MRO opportunities Strategic account penetration Maintain a detailed and realistic sales and project pipeline. Provide accurate monthly and quarterly forecasts to the General Manager. Take commercial ownership of major opportunities, including pricing strategy, competitive positioning, negotiation strategy, payment terms, commercial risk, and order conversion. Work closely with Inside Sales to ensure quotations are technically compliant, commercially competitive, and submitted within customer deadlines. Monitor competitors, market pricing, customer buying behavior, project developments, and changes in the Saudi Power and Water markets.7. Strategic Account Management Develop account plans for priority Power and Water customers identifying:Key decision-makers and influencers Existing Neway business Competitor position Installed base Upcoming projects MRO potential Vendor approval status Technical gaps Commercial opportunities Relationship-development priorities Build relationships beyond procurement and establish access to engineering, projects, operations, maintenance, technical, quality, and senior management. Maintain regular face-to-face customer engagement throughout Saudi Arabia. Internal Coordination Work closely with the General Manager on Saudi Power and Water strategy, major opportunities, key account development, pricing, approvals, and commercial decisions. Coordinate with Neway manufacturing facilities and global teams for technical support, project references, documentation, customer visits, factory audits, and major project negotiations. Provide clear internal visibility of strategic projects and ensure appropriate resources are mobilized for high-value opportunities. Support resolution of technical, quality, delivery, documentation, and commercial issues affecting strategic customers. Reporting & KPIsProvide regular reporting to the General Manager covering:Order intake and sales Project pipeline and weighted forecast Major EPC pursuits End-user development Consultant engagement Vendor approvals Key account activity MRO development Competitor intelligence Risks and required management actions Performance will be measured not only by quotation activity but by qualified pipeline creation, specification positioning, approvals achieved, strategic relationships developed, order conversion, revenue growth, and profitability.<br>Candidate Requirements Bachelor's degree in Engineering, Business, or a related discipline preferred. Minimum 10 years of relevant sales/business development experience, with substantial exposure to Saudi Arabia's Power and/or Water sectors. Proven experience in industrial valves or comparable engineered equipment strongly preferred. Demonstrated experience handling or developing an annual business portfolio of USD 10 million or above. Strong existing relationships with Power and Water end users in Saudi Arabia. Strong relationships with EPC contractors executing Power and Water projects in Saudi Arabia. Established network among engineering consultants, FEED contractors, PMCs, and design organizations serving the Saudi Power and Water sectors. Demonstrated experience securing vendor registrations, end-user approvals, manufacturer qualifications, and AVL inclusion. Proven track record of EPC project pursuit, preferably from early project identification and specification through RFQ, negotiation, and order award. Ability to understand valve specifications, datasheets, material requirements, international standards, and project documentation. Strong commercial and negotiation skills with experience handling significant project values. Ability to develop relationships at multiple levels, from engineers and procurement personnel to senior management. Strong understanding of the Saudi business environment and project-sales cycle. Fluent English required; Arabic is highly desirable. Willingness to travel extensively throughout Saudi Arabia and internationally when required. Self-driven, commercially focused, accountable, and capable of operating independently while coordinating effectively with regional and global teams. Preferred Candidate Profile The preferred candidate will already be recognized within the Saudi Power and Water market and will bring an established network of end users, EPC contractors, consultants, and industry stakeholders. The position requires a business developer and project pursuit leader, not simply an account coordinator. The successful candidate must be capable of creating opportunities, opening doors with strategic accounts, driving approvals, influencing project positioning, and converting major Power and Water opportunities into profitable orders.

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)