وظائف البيع بالتجزئة - مكة السعودية
١٨ وظائف شاغرة
<h3 >About Taibah Gifts and the Supply Chain Manager Role</h3>
<p >Taibah Gifts, a company based in Makkah, Saudi Arabia, is seeking a dedicated and experienced <strong >Supply Chain Manager</strong>. This full-time position is critical for overseeing the entire supply chain operation, from global procurement and customs clearance to comprehensive warehouse management and last-mile distribution. The role ensures efficient and effective flow of goods to support our retail branches and e-commerce customers.</p> <h3 >Role Purpose and Scope</h3>
<p >The Supply Chain Manager will be responsible for optimizing all aspects of the supply chain, ensuring operational excellence and strategic alignment with business objectives. This includes managing complex logistics, maintaining inventory accuracy, and ensuring timely distribution to meet customer demand, particularly during peak seasons.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Take full ownership of <strong >warehouse operations</strong>, ensuring optimal layout, stock security, and 100% ERP inventory accuracy through rigorous cycle counting.</li>
<li >Identify and negotiate with international and local suppliers for <strong >global sourcing</strong> of high-quality materials and finished goods.</li>
<li >Manage all <strong >freight forwarding and logistics</strong>, ensuring seamless customs clearance in compliance with ZATCA and Saber regulations.</li>
<li >Conduct <strong >demand planning</strong> to anticipate seasonal spikes, such as during Ramadan and Hajj, to prevent stockouts and optimize inventory levels across all retail branches.</li>
<li >Oversee smooth and cost-effective <strong >distribution</strong> from the central warehouse to physical branches and e-commerce customers.</li>
</ul> <h3 >Required Experience and Qualifications</h3>
<p >Candidates for this role should possess a strong background in supply chain management. A minimum of <strong >5 to 10 years of relevant experience</strong> is required, demonstrating a proven track record in managing complex supply chain operations, including procurement, logistics, warehousing, and distribution.</p> <h3 >Work Location and Type</h3>
<p >This is a <strong >full-time position</strong> based in <strong >Makkah, Saudi Arabia</strong>. The successful candidate will be expected to work on-site to manage the operational aspects of the supply chain effectively.</p> <h3 >Application Information</h3>
<p >Interested candidates who meet the specified requirements are encouraged to apply. Further details regarding the application process will be provided upon inquiry.</p>
<div dir="rtl"><h3 >About the Role</h3>
<p >Knoz El Hekma - شركة كنوز الحكمة is seeking dedicated <strong >Sales Advisors</strong> to join our retail team in Jeddah, Saudi Arabia. This full-time position is designed for individuals passionate about sales and committed to providing an exceptional customer experience within a dynamic retail environment.</p> <h3 >Key Focus of the Position</h3>
<p >The Sales Advisor will play a crucial role in engaging with customers, understanding their needs, and effectively recommending suitable products to achieve sales targets. This position emphasizes building strong customer relationships and maintaining high standards of service and store presentation.</p> <h3 >Responsibilities</h3>
<ul >
<li >Welcome customers and provide a professional shopping experience.</li>
<li >Understand customer needs and recommend appropriate products.</li>
<li >Achieve individual and store sales targets.</li>
<li >Build strong relationships with customers to encourage repeat business.</li>
<li >Demonstrate excellent product knowledge and explain product features and benefits.</li>
<li >Handle customer inquiries and resolve concerns professionally.</li>
<li >Maintain visual merchandising standards and ensure products are displayed attractively.</li>
<li >Process sales transactions accurately using the POS system.</li>
<li >Support inventory management, stock replenishment, and stock counts.</li>
<li >Follow company policies and operational procedures.</li>
</ul> <h3 >Required Qualifications and Skills</h3>
<ul >
<li >1–3 years of experience in retail sales, customer service, or a similar role.</li>
<li >Strong communication and interpersonal skills.</li>
<li >Demonstrated passion for sales and customer satisfaction.</li>
<li >Well-groomed appearance and professional attitude.</li>
<li >Positive, energetic, and self-motivated personality.</li>
<li >Ability to work under pressure and achieve Key Performance Indicators (KPIs).</li>
<li >Team player with a proactive mindset.</li>
<li >Basic English communication skills are preferred.</li>
</ul> <h3 >Work Environment and Conditions</h3>
<p >This is a full-time retail position based in Jeddah. Candidates must be flexible to work various shifts, including weekends and public holidays, to meet business operational requirements.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this Sales Advisor position at Knoz El Hekma - شركة كنوز الحكمة. Join our team and contribute to delivering exceptional service.</p></div>
<b>انضم إلى فريقنا كنائب مدير مبيعات!</b><br>نحن في شركة حمد محمد الرقيب و أولاده التجارية نبحث عن فرد متمكن ليكون جزءًا من فريق المبيعات لدينا في فرعنا بكاميس مشيط.<br><br><b>الهدف الوظيفي:</b><br>قيادة فريق المبيعات داخل المعرض لتحقيق الأهداف البيعية الشهرية والسنوية وتقديم تجربة عملاء مميزة.<br><br><b>المسؤوليات الرئيسية:</b><ul><li>الإشراف على فريق المبيعات وتوزيع المهام.</li><li>تحقيق أهداف المبيعات والربحية.</li><li>متابعة حركة العملاء وضمان جودة الخدمة.</li><li>تدريب وتوجيه فريق المبيعات.</li><li>إعداد الجداول اليومية وتنظيم أوقات العمل.</li><li>متابعة العروض الترويجية وتطبيقها.</li><li>مراقبة عرض المنتجات والالتزام بالمعايير.</li><li>معالجة شكاوى العملاء.</li><li>متابعة المخزون والتنسيق مع المستودعات.</li><li>إعداد التقارير الدورية.</li></ul><br><b>المؤهلات المطلوبة:</b><br>دبلوم أو بكالوريوس في إدارة الأعمال أو التسويق، وخبرة لا تقل عن 3 سنوات في المبيعات، منها سنة في منصب إشرافي.<br><br><b>المهارات المطلوبة:</b><ul><li>مهارات قيادية وإدارة فرق العمل.</li><li>مهارات البيع والتفاوض.</li><li>القدرة على تحليل مؤشرات الأداء.</li><li>مهارات خدمة العملاء وحل المشكلات.</li><li>التواصل الفعال باللغتين العربية والإنجليزية.</li><li>القدرة على العمل تحت الضغط.</li></ul>
<p>The Category Department Manager leads the end-to-end management of an assigned product category within the Merchandise Division. This role is responsible for shaping category strategy, managing the product portfolio, negotiating with suppliers, optimizing pricing and promotions, and ensuring product availability across stores. By leveraging market insights, customer trends, and strong supplier partnerships, the role drives sustainable sales growth, profitability, and an exceptional customer experience.</p><p><strong>Accountabilities</strong></p><p><strong>Category Strategy & Portfolio Management</strong></p><ul><li>Develop and execute the category strategy in line with the division's commercial objectives.</li><li>Analyze market trends, customer insights, and competitor activities to identify growth opportunities.</li><li>Build and maintain an optimal product assortment that balances innovation, profitability, and customer demand.</li><li>Manage category revenue, profitability, SKU portfolio, and store coverage for categories.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Lead product listing and delisting decisions based on performance analysis, market demand, and supplier negotiations.</li><li>Introduce new and exclusive products to strengthen Nahdi's competitive advantage.</li><li>Ensure all products comply with regulatory requirements and internal quality standards.</li></ul><p><strong>Supplier & Commercial Partnership Management</strong></p><ul><li>Build and maintain strategic relationships with suppliers to negotiate commercial agreements, rebates, and promotional support.</li><li>Lead Joint Business Planning (JBP) initiatives with key suppliers to maximize commercial performance and supply chain efficiency.</li><li>Ensure suppliers meet contractual commitments related to pricing, promotions, product availability, and service levels.</li></ul><p><strong>Pricing & Promotion Management</strong></p><ul><li>Develop and implement category pricing strategies in collaboration with Finance and Marketing to maximize profitability.</li><li>Secure supplier investments, marketing funds, promotional budgets, and commercial discounts.</li><li>Monitor promotional performance and adjust pricing and promotional activities to optimize sales and margins.</li></ul><p><strong>Store Fulfilment & Inventory Optimization</strong></p><ul><li>Partner with Supply Chain and Merchandise Planning teams to maintain optimal inventory levels across all stores.</li><li>Define Minimum Display Quantities (MDQ) and distribution strategies to ensure product availability while minimizing stock shortages.</li><li>Collaborate with Merchandising and Store Operations to ensure planogram compliance and effective in-store execution.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Marketing to develop impactful customer communication and promotional campaigns.</li><li>Partner with Finance to optimize category profitability, gross margins, and working capital.</li><li>Collaborate with Operations and Store teams to ensure seamless product availability and execution.</li></ul><p><strong>Performance & People Management</strong></p><ul><li>Establish and monitor key category performance indicators, including sales growth, gross margin, inventory turnover, and commercial performance.</li><li>Develop and continuously improve operating procedures, processes, and reporting frameworks to enhance operational efficiency.</li><li>Lead, coach, and develop the category team, fostering a high-performance culture and supporting career growth.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors: 85% Outdoors: 15% (Supplier meetings and market visits)</li><li>Working Days: 5 Working Days</li><li>Days Off: 2 Days Off</li><li>Working Hours: 8:00 AM 6:00 PM (1-hour break)</li></ul><p><strong>Job Requirements</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li></ul><p><strong>Experience</strong></p><ul><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li></ul><p><strong>Computer Skills</strong></p><ul><li>Proficiency in MS Office, ERP, and category analytics tools.</li></ul><p><strong>Languages</strong></p><ul><li>English</li><li>Arabic (preferred)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li><li>Proficiency in MS Office, ERP, and category analytics tools.</li><li>English</li><li>Arabic (preferred)</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position has a comprehensive role focusing on managing and overseeing the end-to-end aspects of corporate applications. This includes applications related to HR, finance, procurement, and other relevant business areas. This is in terms of suggesting and assessing new tools and services, aligning these initiatives with business strategies, driving their implementation and maintaining operational standards and performance metrics.</p><p><strong>Accountabilities</strong></p><ul><li>Develop and implement strategies for the effective and efficient possession, implementation and use of corporate applications such as HR systems, financial software, procurement tools, and other business-related applications.</li><li>Collaborate with IT and business leaders to align application strategies with overall business goals specially for the end users leaders of assigned applications and applications department management.</li><li>Oversee the planning, execution, and delivery of corporate application projects, ensure projects are completed on time, within budget, and meet quality standards while managing project risks and issues, implementing mitigation strategies as necessary.</li><li>Lead the development, customization, and enhancement of corporate applications, oversee the maintenance and support of existing applications, ensuring their reliability and performance as well as ensure compliance with IT standards, policies, and regulatory requirements.</li><li>Manage and develop the corporate applications team, including hiring, training, and performance evaluation and foster a collaborative and inclusive work environment, encouraging innovation and continuous improvement.</li><li>Work closely with stakeholders across the organization to understand their needs and challenges.</li><li>Communicate effectively with both technical and non-technical stakeholders to ensure clear understanding of application capabilities and limitations.</li><li>Vendor Management, manage relationships with software vendors and service providers, negotiate contracts and agreements, ensuring the best value and service for the organization.</li><li>Stay informed of emerging technology trends and best practices in corporate applications.</li><li>Recommend and drive the implementation of new technologies and improvements to enhance business efficiency and productivity.</li><li>Ensure high availability and optimal performance of applications and implement advanced security protocols to protect sensitive data to achieve minimal downtime, high user satisfaction, and maintain a zero-breach security record.</li><li>Define and monitor KPIs for assigned applications performance and security to maintain high standards of system performance and security and use KPIs for continuous improvement.</li><li>Oversee departmental performance, develop KPIs, and provide regular feedback, training, and guidance to staff to Enhance department efficiency and employee development, and align performance with organizational goals.</li><li>Create and maintain SOPs and policies and develop service level agreements to ensure standardized and efficient operations and maintain high service quality and adherence to standards within the department.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors : 100%</li><li>Outdoors : 0%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's or Master's degree in, Information Technology, or a related field</li><li>10 Years of Experience</li><li>Computer Skills MS Office Suite</li><li>Proven experience in managing corporate applications within a retail or similar environment.</li><li>Strong project management skills with experience in leading large-scale IT projects.</li><li>Languages English Arabic</li></ul><p></p></section>
We are looking for a cashier to work in a prestigious store, where he will be responsible for welcoming customers with a smile and handling sales and payment transactions accurately and efficiently. Job duties include:<br>• Operating the point of sale system and completing financial transactions<br>• Managing cash and electronic payments and issuing invoices<br>• Ensuring the accuracy of daily accounts and preparing sales reports<br>• Resolving customer issues in a professional and friendly manner<div><br></div>
<b>Job Purpose</b><br>The Branch Manager assumes full executive accountability for governing and leading regional support branch operations, ensuring business continuity, regulatory compliance, and operational excellence across the assigned region. This role oversees the end-to-end delivery of HR administration, recruitment support, facilities and property management, security, employee transportation and accommodation, and regulatory affairs, while owning regional budgets, service models, and performance outcomes. Strong governance, stakeholder representation, and leadership of regional teams enable sustainable operations and support the company’s strategic objectives.<br><br><b>Key Accountabilities</b><ul><li>Lead regional support branch operations across HR administration, recruitment, maintenance, security, transportation, accommodation, and property management.</li><li>Establish and approve store-level recruitment and manpower support plans in coordination with HR and operations leadership.</li><li>Account for the effectiveness and compliance of all HR administrative services delivered to regional stores.</li><li>Exercise oversight over regional facilities, maintenance, and property management portfolios for operational resilience and safety compliance.</li><li>Authorize security, transportation, and accommodation service models.</li><li>Engage with government authorities and internal stakeholders to ensure compliance and risk mitigation.</li><li>Control regional operational budgets and third-party service contracts.</li><li>Define objectives for regional support teams and evaluate performance outcomes.</li><li>Provide executive-level reporting on regional performance and risks to support strategic decision-making.</li></ul><br><b>Skills Description</b><br><i>Qualification:</i> Bachelor’s degree in Business Administration, Human Resources, Operations Management, Public Administration, or related field.<br><br><b>Key Competencies</b>:<ul><li>Strategic Leadership</li><li>Operational Excellence</li><li>Stakeholder Management</li><li>Regulatory Compliance</li><li>Problem Solving</li><li>Team Leadership</li><li>Communication Skills</li><li>Vendor Management</li><li>Service Excellence</li></ul>
- (Promoter) Field sale for internet and communication chips<br>- Job Requirements (Valid ID - Experience of at least 6 months - Availability of specifications means)<br>- Job Advantages (Attractive salaries and progressive commissions for full-time - Progressive commissions for field work - Sustainable work contracts - Opportunities for promotion and development)<br>- If you have a ready field sales team and wish to be responsible for it, we welcome you with us.
<p>Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><p>Job Description We are seeking a professional, organized, and customer-focused Reservations Supervisor to join our team in Makkah, Saudi Arabia. As a Reservations Supervisor, you will oversee the day-to-day operations of the Reservations Department, ensuring exceptional guest service, accurate reservation management, and revenue optimization. You will support and guide the reservations team while maintaining high standards of service and operational efficiency.</p><p>Key Responsibilities:</p><ul><li>Supervise the daily operations of the Reservations Department, ensuring efficient handling of all reservation requests.</li><li>Oversee incoming reservations via phone, email, and online booking channels, ensuring accuracy, timeliness, and adherence to hotel standards.</li><li>Support, coach, and provide guidance to the reservations team to ensure excellent guest service and productivity.</li><li>Ensure accurate entry and maintenance of reservation data in the Property Management System (PMS).</li><li>Monitor room inventory, availability, and rate integrity to maximize occupancy and revenue opportunities.</li><li>Promote hotel facilities, room categories, packages, and special offers while encouraging upselling and cross-selling.</li><li>Handle complex reservations, VIP bookings, special requests, and guest concerns professionally and efficiently.</li><li>Coordinate closely with Front Office, Revenue Management, Sales, and other departments to ensure seamless guest experiences from reservation through departure.</li><li>Assist in managing group reservations, rooming lists, and allotments in coordination with the Sales team.</li><li>Prepare and review daily, weekly, and monthly reservation reports, including pick-up, cancellations, no-shows, and booking trends.</li><li>Monitor reservation quality standards and ensure compliance with hotel policies, brand standards, and operational procedures.</li><li>Assist with training, onboarding, and performance development of Reservations Agents.</li><li>Stay informed of local events, market trends, and hotel promotions to effectively support guest inquiries and business opportunities.</li><li>Perform any other duties assigned by management to support the efficient operation of the Reservations Department.</li></ul><p>Qualifications</p><p><strong>Desired Candidate Profile</strong></p>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent<br>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations<br>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)<br>Excellent communication skills in English, both written and verbal<br>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties<br>Detail-oriented with a high level of accuracy in data entry and information management<br>Ability to multi-task and work efficiently in a fast-paced environment<br>Flexible schedule, including availability to work evenings, weekends, and holidays as required<br>Knowledge of hospitality industry standards and best practices<br>Demonstrated sales skills and ability to up-sell hotel services<br>Ability to remain calm and professional under pressure<br>Cultural sensitivity and adaptability to work in a diverse environment<br>Additional Information Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers. Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy. Continuous learning and investment into your capability. This role requires:<br>Fluency in English<br>Saudis only
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest relations agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance</li>
<li>Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately</li>
<li>Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries</li>
<li>Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue</li>
<li>Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<b>Position Objective:</b><br>The Visual Merchandiser is responsible for developing, delivering, and communicating visual concepts to promote the brand, products, and services in-store. This role includes training and coaching the store team to perform merchandising tasks and managing daily, weekly, and seasonal visual merchandising activities.<br><br><b>Key Responsibilities:</b><ul><li>Ensure the brand identity and presentation standards are consistently achieved in windows and in-store through eye-catching displays that incorporate commercial sales opportunities.</li><li>Implement brand-specific visual merchandising standards and coordinate store displays according to brand guidelines and strategy.</li><li>Develop floor plans that maximize visual impact and arrange merchandise, signage, fixtures, and in-store layouts.</li><li>Document changes in merchandise displays by taking photographs.</li><li>Utilize creative lighting for windows to enhance product visibility.</li><li>Maximize the placement of new lines and re-merchandise the store as new trends arise.</li><li>Create store layouts based on product categories and ensure proper merchandising of items.</li><li>Collect reviews and feedback on merchandise displays.</li><li>Collaborate closely with operations and brand management teams to increase sales.</li><li>Work with the VM Manager and sales team to achieve commercial goals.</li><li>Participate in pre-opening activities and conduct timely visits to ensure brand standards are implemented and followed.</li><li>Conduct market trend research and analyze lifestyle influences on merchandising.</li></ul>
<b>Join our team as a Sales Coordinator at Abdullah Hashim Company Limited!</b><br>We are seeking motivated and detail-oriented candidates who are eager to grow and gain hands-on experience in the sales field.<br><br><b>Responsibilities:</b><ul><li>Assist the sales team in daily activities and customer follow-ups.</li><li>Coordinate test drives, vehicle deliveries, and customer appointments.</li><li>Maintain sales records and assist in reporting sales performance.</li><li>Welcome and assist visitors and customers in a professional manner.</li><li>Answer incoming calls, redirect queries, and take messages accurately.</li><li>Manage the showroom reception area to maintain a clean and organized environment.</li><li>Provide general information to customers regarding products, services, and showroom procedures.</li><li>Prepare and maintain documents, forms, and internal correspondence.</li><li>Assist with data entry, filing, and updating of customer and vehicle records.</li><li>Coordinate with other departments such as finance, marketing, and service for smooth workflow.</li><li>Support inventory checks and stock updates in collaboration with showroom and logistics teams.</li><li>Assist in organizing showroom events, promotions, and campaigns.</li><li>Ensure prompt and professional responses to customer queries.</li><li>Support complaint resolution and escalate issues when necessary.</li></ul><br><b>Requirements:</b><ul><li>Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in Microsoft Office.</li><li>Strong organizational and coordination abilities.</li><li>English proficiency is preferred.</li><li>Eligible for Tamheer Program.</li></ul><br><b>Why Abdullah Hashim Co. Ltd?</b><br>We are proud to be the sole distributor of Honda products in Saudi Arabia and have served the market for over fifty years, providing high-quality products and excellent customer service. Join us and take part in our success story!
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li>
<li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li>
<li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li>
<li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li>
<li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>This vacancy is exclusively open for Saudi nationals.</p>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>???? ???????</h4>
<p>???? ?????? ??? ??? ?? ???? ??????? ??????? ???????? ??? ???????? ??????? ?? ????? ????? ??? ???? ?? 600 ???? ?????? ?? ????? ??????. ????? ??????? ???? ?? ??? ?? 65 ????? ?? ???? ???????? ???????? ???????? ?? ?????? ??? ??????? ?? ???????? ??????? ?????? ?????????? ???????. ??? ?? ???? ??????? ?????? ??? ????? ??? ???? ?????? ??????? ??????? ?????? ????? ????? ????? ???????.</p>
<h4>?????????? ????????</h4>
<ul>
<li>????? ???????? ??????? ??????? ?????? ???????? ??????? ????.</li>
<li>??????? ??? ???????? ????????? ????? ???????? ????????? ????????? ????????.</li>
<li>????? ?????????? ???? ??????? ????? ????????? ?????? ??????? ???????.</li>
<li>????? ?????? ???????? ??????? ?????????? ????????.</li>
<li>?????? ???????? ??????? ??????? ?? ???? ??????? ??????? ?????? ???????.</li>
<li>??????? ?? ??????? ???????? ????? ??? ???????? ??????? ????????.</li>
<li>????? ???????? ???????? ???????? ?????????? ?????? ???????.</li>
<li>???? ???????? ????????? ????????? ????????? ???????? ??????? ???????.</li>
<li>????? ??????? ??????? ??????? ?????? ???? ???????? ??????????? ??????????.</li>
<li>?????? ????????? ?? ???????? ??????? ???????? ??? ?????? ?? ???????.</li>
<li>????? ?????? ???? ????? ?????? ?????? ??????? ???????.</li>
<li>????? ?????? ??????? ??????? ???????? ???????? ?? ?????????.</li>
<li>????? ??????? ??????? ???? ??? ???? ????.</li>
<li>?????? ?? ????? ???????? ??????? ???????? ????? ???? ?????.</li>
</ul>
<h4>????????? ?????????</h4>
<p>??? ?? ???? ??????? ?????? ??? ????? ?????? ?? ???????? ?? ??????? ?? ???? ?? ???? ?? ???? ????? ?? ??? ?? ??? ????? ?? ???? ??????? ???????. ???? ???? ?????? ????? ????? ??? ?????? ??? CPA ?? CMA. ??? ?? ????? ??????? ??????? ????? ????? ??? ??????? ??????? ??????? ??? ????? ??? ?????. ??????? ?????? ?????? ???????? ?????? ??????? ??????? ??? ?????.</p>
<h4>????? ???? ??????</h4>
<p>??? ???? ???? ??? ????? ?????? ??????? ?????? ??? ???? ????? ???? ?????? ??????. ????? ?? ?????? ????? ?? ????? ????? ???? ??????? ??????? ?????? ??????? ??????? ????????. ???? ????? ??? ????? ?? ?????? ???????.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant room service manager, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<p>As an assistant room service manager, you will oversee all food and beverage operations including restaurants, bars, cafe, room service, conference and banqueting, and kitchens to ensure quality and service by performing the following tasks to the highest standards:</p>
<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure team members maximize all sales opportunities</li>
<li>Ensure team members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage team member schedules, stock, and wastage levels</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li>
<li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience</li>
<li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance</li>
<li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales</li>
<li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Department: Revenue Management & Reservations</span></p><p>Reports To: Director of Revenue Management</p><p>Location: M venpick Hotel & Residence Hajar Tower Makkah</p><p>Hotel Brand: M venpick by Accor</p><p>Position Summary</p><p>The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service. The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.</p><p><b>Key Responsibilities</b></p><p>Reservations Operations</p><ul><li>Lead and manage the daily operations of the Reservations Department.</li><li>Ensure all reservations are processed accurately and within brand standards.</li><li>Maintain reservation quality, guest communication, and response times.</li><li>Supervise reservation team and ensure service excellence.</li><li>Monitor reservation queues and booking turnaround times.</li><li>Handle VIP, group, and complex reservation requests.</li><li>Ensure reservation policies are consistently followed.</li></ul><p>Inventory & Availability Management</p><ul><li>Manage room inventory in coordination with the Revenue Management team.</li><li>Ensure room availability is accurately reflected across all booking channels.</li><li>Monitor room allocation, restrictions, stop-sell periods, and overbooking levels.</li><li>Coordinate room releases during Hajj, Ramadan, and peak demand periods.</li><li>Ensure rate codes, packages, and promotions are loaded correctly.</li></ul><p>Distribution Systems</p><ul><li>Ensure accurate setup and maintenance of Opera PMS and Accor reservation systems.</li><li>Coordinate with Distribution and Revenue teams regarding channel connectivity.</li><li>Monitor reservation interfaces and system performance.</li><li>Ensure reservation data integrity across all systems.</li></ul><p>Revenue Support</p><ul><li>Support the Director of Revenue Management in implementing approved pricing strategies.</li><li>Monitor pickup trends and booking pace.</li><li>Prepare daily reservation and pickup reports.</li><li>Identify unusual booking patterns and communicate them promptly.</li><li>Assist with forecasting by providing reservation insights and booking trends.</li></ul><p>Team Leadership</p><ul><li>Recruit, train, coach, and develop the Reservations team.</li><li>Conduct performance evaluations and continuous coaching.</li><li>Ensure compliance with Accor brand standards.</li><li>Build a high-performing, guest-focused reservations team.</li></ul><p>Cross Functional Collaboration</p><ul><li>Work closely with Front Office to ensure room readiness and arrival planning.</li><li>Coordinate with Sales regarding group blocks and contracted allocations.</li><li>Support Finance with reservation audits when required.</li><li>Collaborate with Marketing regarding promotional offers and campaigns.</li></ul><p>Reporting</p><ul><li>Prepare daily pickup reports.</li><li>Produce weekly reservation performance reports.</li><li>Monitor booking pace against forecast.</li><li>Track reservation conversion.</li><li>Analyze booking source performance.</li><li>Monitor cancellations and no-show trends.</li></ul><p>Enjoy discounted Heartist rates across Accor s global network of 5,600 properties and 10,000 food & beverage venues.</p><p>Access continuous learning and development through Accor s Revenue Management Academy and leadership programs.</p><p>Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</p><p>Work with industry-leading tools including the IDeaS Revenue Management Platform .</p><p>Be part of one of Makkah s most iconic hotels, serving guests from all over the world.</p><p>Why work for Accor?</p><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hotel Management, Business, or related field.</li><li>3 5 years of experience in revenue and reservation management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>Excellent communication, presentation, and collaboration skills.</li><li>Fluent in English ; proficiency in Arabic is an advantage.</li><li>High level of integrity, attention to detail, and ability to perform under pressure especially during peak seasons.</li></ul><p></p></section>