وظيفة امين مستودع في السعودية

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<ul><li>Accurately receive, unload, and inspect incoming shipments, verifying contents against purchase orders and reporting discrepancies immediately.</li><li>Efficiently pick, pack, and prepare outgoing orders with precision, ensuring correct items and quantities are dispatched to meet customer demands.</li><li>Maintain the physical and digital inventory by meticulously recording stock movements, conducting regular cycle counts, and performing stock takes.</li><li>Organize and maintain warehouse stock in an efficient manner, utilizing FIFO (First-In, First-Out) principles to minimize spoilage and obsolescence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is preferred, demonstrating foundational educational attainment.</li><li>Previous experience in a warehouse or logistics environment, ideally 1-2 years, is highly beneficial.</li><li>Familiarity with warehouse safety procedures and best practices is essential.</li><li>Proficiency in using warehouse management systems (WMS) or inventory tracking software is a significant advantage.</li></ul>

Additional Information<br><br>Job Number 26117973<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Purpose of the job</b></p> <p>To co-ordinate the inventory control process in the assigned depot by acting as the warehouse focal point,&nbsp;ensuring all sales orders/returns are managed as per the laid down&nbsp;Operational Excellence Standards, Policies &amp; Procedures.&nbsp;</p> <p><b>Key Accountabilities</b></p> <p><b></b><b><span>Store Operations</span></b></p> <ul> <li><span>Ensure the shift plan is applied in accordance with the depot's daily requirements.</span></li> <li><span>Delegate and&nbsp;</span><span>prioritize</span><span>&nbsp;</span><span>all duties to achieve objectives.</span></li> <li><span>Recognise</span><span>&nbsp;and resolve discrepancies as they arise.</span></li> <li><span>Ensure all “Goods In” products are received as per SOPs.</span></li> <li><span>Ensure all “Orders” are picked accurately and on time.</span></li> <li><span>Ensure all records (both electronic and paper) are maintained and recorded correctly.</span></li> <li><span>Perform other duties as requested by the Operations Manager and Supervisor.</span></li> <li><span>Maintain the companies' standards in relation to H&amp;S, Housekeeping, Food Safety, Accuracy, Discipline and Performance.</span></li> </ul> <p><b></b><b><span>Storage and Inventory keeping</span></b></p> <ul> <li><span>Always ensure stock integrity,</span><span>&nbsp;</span><span>adequate record keeping and manage all documentation to confirm proper stock levels and thereby maintain inventory control.</span></li> <li><span>Ensure proper storage of goods in predefined locations, with the right coding, labeling and storage conditions.</span></li> <li><span>Maintain inventory accuracy, regular cycle counting and reconciliation of stock.</span><span>&nbsp;</span></li> </ul> <p><b></b><b><span>Documentation/administration</span></b></p> <p><span>Process all required administration / documents related to issuing, receiving and returns as per company Policy and procedures.</span></p> <p><b></b><b><span>Issuing</span></b></p> <p><span>Monitor the issuing of all products according to release dates and application of FIFO</span><span>&nbsp;</span></p> <p><b></b><b><span>Loading/unloading</span></b></p> <p><span>Coordinate the loading and unloading of Sales Vans in accordance with planning to ensure timely availability of products for the customers.</span></p> <p><b></b><b><span>Waste/leakage handling</span></b></p> <p><span>Dispose-off wasted products and record the waste in accordance with company procedures.</span></p> <p><b></b><b><span>Store environment</span></b></p> <p><span>Maintain the companies' standards in relation to Housekeeping and Hygiene.</span></p> <p><b></b><b><span>SHEQ</span></b></p> <ul> <li><span>Ensure all SHEQ regulations and procedures are applied for store keeping.</span><b></b></li> <li><span>Maintain the companies' standards in relation to H&amp;S, Food Safety</span></li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Job Requirements</b></p> <ul> <li><span>Educational level: Minimum Bachelor's degree&nbsp;</span></li> <li><span>Minimal experience: 2 years in similar job (FMCG companies)</span></li> <li><span>A good working knowledge of warehouse procedures.</span></li> <li><span>Well versed with MS Word &amp; Excel.</span></li> <li><span>A good working knowledge of Warehouse Management System and or RF systems.</span></li> <li><span>Must be willing to work in Temperature controlled environments, Freezer and Chillers.</span></li> <li><span>Should be willing to work in a Flexible working hours environment, especially during holiday periods.</span></li> <li><span>Must be able to drive a forklift (Material Handling Equipment).</span></li> <li><span>Languages: Should be fluent in English and Arabic</span></li> </ul> <p><span><b><span>Job Competencies</span></b></span></p> <ul> <li>Team player</li> <li>Proactive behavior</li> <li>&nbsp; Flexible Attitude</li> <li>Ability to prioritize and multitask</li> <li>Practical and hands on mentality</li> <li>Aware of one's responsibility; takes ownership of his role</li> <li>Well-developed communication skills</li> <li>Supervisor and people management skills.</li> <li><span><span><span>The ability to work independently and make sound judgments in decision making.</span></span></span></li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Purpose of the job</b></p> <p>To co-ordinate the inventory control process in the assigned depot by acting as the warehouse focal point,&nbsp;ensuring all sales orders/returns are managed as per the laid down&nbsp;Operational Excellence Standards, Policies &amp; Procedures.&nbsp;</p> <p><b>Key Accountabilities</b></p> <p><b></b><b><span>Store Operations</span></b></p> <ul> <li><span>Ensure the shift plan is applied in accordance with the depot's daily requirements.</span></li> <li><span>Delegate and&nbsp;</span><span>prioritize</span><span>&nbsp;</span><span>all duties to achieve objectives.</span></li> <li><span>Recognise</span><span>&nbsp;and resolve discrepancies as they arise.</span></li> <li><span>Ensure all “Goods In” products are received as per SOPs.</span></li> <li><span>Ensure all “Orders” are picked accurately and on time.</span></li> <li><span>Ensure all records (both electronic and paper) are maintained and recorded correctly.</span></li> <li><span>Perform other duties as requested by the Operations Manager and Supervisor.</span></li> <li><span>Maintain the companies' standards in relation to H&amp;S, Housekeeping, Food Safety, Accuracy, Discipline and Performance.</span></li> </ul> <p><b></b><b><span>Storage and Inventory keeping</span></b></p> <ul> <li><span>Always ensure stock integrity,</span><span>&nbsp;</span><span>adequate record keeping and manage all documentation to confirm proper stock levels and thereby maintain inventory control.</span></li> <li><span>Ensure proper storage of goods in predefined locations, with the right coding, labeling and storage conditions.</span></li> <li><span>Maintain inventory accuracy, regular cycle counting and reconciliation of stock.</span><span>&nbsp;</span></li> </ul> <p><b></b><b><span>Documentation/administration</span></b></p> <p><span>Process all required administration / documents related to issuing, receiving and returns as per company Policy and procedures.</span></p> <p><b></b><b><span>Issuing</span></b></p> <p><span>Monitor the issuing of all products according to release dates and application of FIFO</span><span>&nbsp;</span></p> <p><b></b><b><span>Loading/unloading</span></b></p> <p><span>Coordinate the loading and unloading of Sales Vans in accordance with planning to ensure timely availability of products for the customers.</span></p> <p><b></b><b><span>Waste/leakage handling</span></b></p> <p><span>Dispose-off wasted products and record the waste in accordance with company procedures.</span></p> <p><b></b><b><span>Store environment</span></b></p> <p><span>Maintain the companies' standards in relation to Housekeeping and Hygiene.</span></p> <p><b></b><b><span>SHEQ</span></b></p> <ul> <li><span>Ensure all SHEQ regulations and procedures are applied for store keeping.</span><b></b></li> <li><span>Maintain the companies' standards in relation to H&amp;S, Food Safety</span></li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Job Requirements</b></p> <ul> <li><span>Educational level: Minimum Bachelor's degree&nbsp;</span></li> <li><span>Minimal experience: 2 years in similar job (FMCG companies)</span></li> <li><span>A good working knowledge of warehouse procedures.</span></li> <li><span>Well versed with MS Word &amp; Excel.</span></li> <li><span>A good working knowledge of Warehouse Management System and or RF systems.</span></li> <li><span>Must be willing to work in Temperature controlled environments, Freezer and Chillers.</span></li> <li><span>Should be willing to work in a Flexible working hours environment, especially during holiday periods.</span></li> <li><span>Must be able to drive a forklift (Material Handling Equipment).</span></li> <li><span>Languages: Should be fluent in English and Arabic</span></li> </ul> <p><span><b><span>Job Competencies</span></b></span></p> <ul> <li>Team player</li> <li>Proactive behavior</li> <li>&nbsp; Flexible Attitude</li> <li>Ability to prioritize and multitask</li> <li>Practical and hands on mentality</li> <li>Aware of one's responsibility; takes ownership of his role</li> <li>Well-developed communication skills</li> <li>Supervisor and people management skills.</li> <li><span><span><span>The ability to work independently and make sound judgments in decision making.</span></span></span></li> </ul></div>

<br><p> </p> <p> </p> <p> <b>JOB OBJECTIVE </b> </p> <p>Detail-oriented and highly reliable professional seeking a Warehouse Operator position. Committed to ensuring accurate inventory management, efficient material handling, and strict adherence to safety, security, and operational protocols. Dedicated to maintaining organized storage systems, supporting timely dispatch and receipt of goods, and contributing to smooth and compliant warehouse operations while upholding high standards of quality and accountability.</p> <p> </p> <p> <b>ROLES &amp; RESPONSIBILITIES</b> </p> <ul> <li>Receive, inspect, and verify incoming shipments against purchase orders and delivery documents to ensure accuracy and quality.</li> <li>Accurately store materials in designated locations while maintaining an organized and easily accessible inventory system.</li> <li> Pick, pack, and prepare orders for dispatch in a timely manner, ensuring correct items and quantities are shipped.</li> <li> Maintain up-to-date inventory records using warehouse management systems and perform regular stock counts and audits.</li> <li>Operate warehouse equipment such as forklifts, pallet jacks, and scanners safely and efficiently</li> <li> Ensure proper labeling, documentation, and tracking of all materials and shipments.</li> <li> Follow all safety guidelines, security procedures, and company policies to maintain a safe working environment.</li> <li>Assist in loading and unloading goods while minimizing damage and ensuring proper handling techniques.</li> <li>Monitor stock levels and report discrepancies, damages, or shortages to supervisors promptly.</li> <li> Maintain cleanliness and organization of the warehouse to support efficient operations.</li> <li>Coordinate with team members and other departments to meet daily operational targets and deadlines.</li> <li>Support continuous improvement initiatives to enhance warehouse efficiency and accuracy.</li> <li>Perform physical and system transactions (ERP/SAP/Oracle ) for stock movements</li> <li>Prepare kits and materials for production / maintenance teams</li> <li>Conduct cycle counts and audits to ensure inventory accuracy</li> </ul> <p> </p> <p> <b>WORK EXPERIENCE REQUIREMENTS </b> </p> <p>Above 5 years</p> <p> </p> <p> <b>QUALIFICATION, CERTIFICATION &amp; EDUCATIONAL REQUIREMENTS </b> </p> <ul> <li>5 years of relevant experience in warehouse, logistics, or material handling operations.</li> <li>Basic knowledge of inventory management processes, including receiving, storage, picking, packing, and dispatching</li> <li>Familiarity with Warehouse Management Systems (WMS) and handheld scanning devices is preferred Strong attention to detail with the ability to maintain accurate records and documentation.</li> <li>Good organizational, time management, and problem-solving skills.</li> <li>Ability to work both independently and collaboratively in a team environment.</li> <li>Basic numerical and data entry skills for inventory tracking.</li> <li>Physically fit and capable of lifting, carrying, and standing for extended periods Strong commitment to workplace safety, quality standards, and company policies. Reliable, punctual, and dedicated to maintaining efficient warehouse operations.</li> </ul> <p> </p> <p> <b>PREFERRED SKILLS </b> </p> <ul> <li>Experience in vaults, warehouses, or inventory operations</li> <li>Knowledge of security and access control procedures</li> <li>Experience in ERP systems for inventory management</li> <li>Good knowledge of Microsoft Excel for data entry and reporting</li> <li>Basic knowledge of Microsoft PowerPoint for reporting</li> <li>Narrow aisle forklift experience (good to have)</li> <li>Ability to handle confidential and sensitive materials</li> <li>Strong attention to detail and accuracy</li> <li>Good communication and coordination skills</li> <li>Ability to work in a secure and compliance-based environment Willingness to learn and adapt to new technologies, tools, and equipment.</li> <li>Attention to detail and commitment to accurate documentation.</li> <li>Basic Occupational Health &amp; Safety (OHS) training</li> <li> Relevant certifications in logistics or supply chain management are beneficia.</li> <li>Ensure compliance with company procedures and Saudi regulations</li> <li>Maintain clean and organized warehouse environment</li> <li>Maintain shipping documents, delivery notes, and inventory logs</li> </ul> <p> </p> <p> </p>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة جزر المرجان للتجارة عن <strong >أمين متجر</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور بدوام كامل على إدارة عمليات متاجر التجزئة الصغيرة، وبيع السلع للعملاء، وتنفيذ الأنشطة المتعلقة بالمبيعات والدفع والمخزون.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >بيع مجموعة متنوعة من السلع والمنتجات للعملاء مباشرة.</li> <li >توفير معلومات دقيقة وشاملة للعملاء بخصوص المنتجات، بما في ذلك استخداماتها وأسعارها.</li> <li >مراقبة مستويات المخزون بشكل مستمر لضمان توفر المنتجات والحفاظ على ترتيب المتجر.</li> <li >إصدار طلبات شراء المنتجات الجديدة عند الحاجة لتجديد المخزون.</li> <li >التعامل مع المنتجات الواردة، بما في ذلك استلامها وتخزينها وتنظيمها.</li> <li >إدارة عمليات الدفع وتلقي المدفوعات من العملاء بكفاءة ودقة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة تتراوح من 0 إلى 1 سنة في مجال ذي صلة.</li> <li >القدرة على التعامل مع العملاء وتقديم خدمة ممتازة.</li> <li >مهارات جيدة في إدارة المخزون وتنظيم المتجر.</li> </ul> <h3 >بيئة العمل</h3> <p >هذه الوظيفة بدوام كامل في مدينة جدة، مكة المكرمة. يتطلب الدور التواجد في المتجر والتعامل المباشر مع العملاء والمنتجات.</p> <h3 >معلومات إضافية</h3> <p >الراتب لهذا الدور لم يتم الكشف عنه.</p></div>

<h3 >About the Quality Control Officer Role</h3> <p >Tamer Group is seeking a dedicated <strong >Quality Control Officer</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for ensuring that all inbound and outbound shipments comply with established quality standards and regulatory requirements. The role primarily focuses on the meticulous monitoring of temperature-controlled shipments, maintaining precise quality records, and actively supporting overall warehouse quality operations.</p> <h3 >Role Purpose and Compliance Focus</h3> <p >The Quality Control Officer plays a vital part in upholding the integrity of our supply chain by ensuring strict adherence to <strong >Good Distribution Practices (GDP)</strong>. This involves a proactive approach to identifying and addressing quality deviations, thereby safeguarding product quality and regulatory compliance across all distribution activities within Tamer Group.</p> <h3 >Key Responsibilities</h3> <ul > <li >Inspect incoming shipments thoroughly against approved receiving checklists to ensure full compliance with quality standards.</li> <li >Collect, download, and manage temperature data loggers for inbound shipments, communicating results effectively with suppliers.</li> <li >Monitor and promptly report any temperature excursions, shipment damage, or quality deviations to the Quality Assurance team.</li> <li >Ensure that rejected or hold shipments are accurately reserved in the system and quarantined as required by SFDA or vendors.</li> <li >Update shipment statuses in tracking systems to facilitate efficient product release activities.</li> <li >Maintain precise temperature and quality records for both inbound and outbound shipments.</li> <li >Conduct temperature validation for warehouses and vehicles in accordance with the annual validation plan.</li> <li >Monitor warehouse temperature conditions, review monthly readings, and initiate corrective actions when deviations occur.</li> <li >Support and ensure compliance with established quality standards, GDP requirements, and internal quality procedures.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >High school diploma or equivalent educational background.</li> <li >A minimum of <strong >1 year of experience</strong> in a Quality Control or warehouse operations role.</li> <li >Basic knowledge of warehouse operations, quality standards, and Good Distribution Practices (GDP).</li> <li >Prior experience handling temperature-controlled products is considered an advantage.</li> <li >Demonstrated ability to maintain accurate records and consistently follow established quality procedures.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position based in <strong >Jeddah, Makkah, Saudi Arabia</strong>, contributing to the operational excellence of Tamer Group.</p> <h3 >Application Information</h3> <p >Candidates who meet the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >يبحث مطعم اثنان بالمئة للوجبات السريعة عن <strong >أمين متجر</strong> للانضمام إلى فريقه في <strong >الدمام، المنطقة الشرقية</strong>. يتولى شاغل هذا الدور مسؤولية تشغيل عمليات المتجر اليومية، بما في ذلك إدارة المبيعات، التعامل مع المدفوعات، ومتابعة المخزون لضمان تجربة عملاء سلسة وفعالة ضمن بيئة مطعم الوجبات السريعة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >استقبال العملاء وتسجيل طلباتهم بدقة باستخدام نظام نقاط البيع.</li> <li >تقديم معلومات واضحة للعملاء حول الأصناف، المكونات، الأسعار، والعروض المتاحة.</li> <li >التأكد من دقة الطلبات والتنسيق الفعال مع فريق المطبخ لضمان التحضير والتسليم الصحيح.</li> <li >تحصيل المدفوعات النقدية والإلكترونية وإصدار الفواتير للعملاء.</li> <li >التعامل مع طلبات تعديل أو إلغاء الطلبات وعمليات الاسترجاع بما يتوافق مع سياسات المطعم المعتمدة.</li> <li >متابعة حالة الطلبات لضمان تسليمها للعملاء في الوقت المحدد.</li> <li >المحافظة على نظافة وترتيب منطقة العمل واستقبال العملاء بشكل مستمر.</li> <li >الاستجابة لاستفسارات وملاحظات العملاء وتقديم خدمة عملاء متميزة.</li> <li >إجراء المطابقة اليومية للمبيعات والمبالغ المالية لضمان دقة العمليات المحاسبية.</li> <li >الالتزام التام بسياسات وإجراءات المطعم ومعايير الجودة والنظافة والسلامة الغذائية.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <p >يتطلب هذا الدور خبرة تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال ذي صلة بخدمة العملاء أو إدارة المتاجر الصغيرة، مما يجعله فرصة مناسبة للمبتدئين أو ذوي الخبرة المحدودة الذين يمتلكون شغفاً بتقديم خدمة ممتازة.</p> <h3 >بيئة العمل</h3> <p >هذه الوظيفة بدوام كامل ضمن بيئة عمل ديناميكية في مطعم للوجبات السريعة، حيث يمثل أمين المتجر نقطة الاتصال الرئيسية مع العملاء، مما يتطلب مهارات تواصل قوية وقدرة على العمل تحت الضغط.</p> <h3 >الالتزام بالمعايير</h3> <p >يجب على أمين المتجر الالتزام الصارم بجميع سياسات وإجراءات المطعم، بالإضافة إلى تطبيق معايير الجودة العالية والنظافة والسلامة الغذائية لضمان تقديم أفضل خدمة ومنتجات للعملاء والحفاظ على سمعة المطعم.</p> <h3 >كيفية التقديم</h3> <p >ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للانضمام إلى فريق عمل مطعم اثنان بالمئة للوجبات السريعة في الدمام.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>The Warehouse Supervisor will be manage an assigned area or team by planning, organizing and follow up warehouse and logistics activities to ensure efficient and safe warehouse operation in accordance with HSEQ requirements and service targets.<br>This position is based in Riyadh and will report to the Warehouse Manager.<p><b>Responsibilities:</b></p><br><ul><li><p>Manage warehouse and logistics personnel by ensuring that the tasks in their areas are executed as planned in an efficient way and with the right quality.</p><br></li><li><p>If the role has subordinates: Lead the team in line with Leadership Expectations and tools to develop, coach and guide its members to ensure a workforce which is competent, engaged and enabled to meet Jotun’s current and future needs</p><br></li><li><p>Organising handling of all incoming orders and activities related to this.</p><br></li><li><p>Planning and organizing daily distribution and activities related to this<br>Manage all operations within the warehouse, e.g. receiving RMs and packaging, and controlling Certificate of Analysis, safe storage, counting and distribution</p><br></li><li><p>Ensure that internal and external HSEQ requirements are followed.</p><br></li><li><p>Handle non-conform goods &amp; Monitor on transport delivery performance.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>We are looking For:<br>Qualification: </span></b></p><br><ul><li>Bachelor’s degree in Warehouse Management / Supply Chain.</li><li>Minimum 3 - 5 years of relevant experience in Warehouse Management.</li><li>Fluency in Arabic &amp; English – both verbally and written.</li></ul><p><b>Location</b> - Riyadh, Saudi Arabia.</p><br><p><b>Personal Qualities:</b></p><br><ul><li>Acts on own initiative, makes things happen and accepts responsibility for the results.</li><li>Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.</li><li>Understands the organization's informal rules and structures and utilizes political processes effectively to get things done</li><li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</li></ul><p><b>We are offering:</b></p><br><ul><li>Competitive compensation and benefits.</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>Career development opportunities across multiple disciplines and geographies.</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>A supportive and inclusive company culture where you can be your authentic self.</li><li>A focus on having fun together through team buildings and social activities.</li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Saudia Co. Ltd.<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>26.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun’s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Kinetic</b> is working with a leading <b>Pharmaceutical</b> company who are hiring a <b>Warehouse Technician</b> to be based in <b>Makkah.</b></p><p><br></p><p><b>The main responsibilities will include but not limited to:</b></p><ul><li>Manage daily warehouse operations in compliance with cGMP and company quality standards.</li><li>Oversee the receipt, storage and distribution of materials, including temperature-sensitive products.</li><li>Ensure accurate warehouse documentation and inventory transactions within the ERP system.</li><li>Coordinate the timely supply of materials to production and packaging.</li><li>Develop and maintain warehouse SOPs, while managing deviations, investigations and CAPAs.</li><li>Support internal, regulatory and customer audits, ensuring ongoing compliance.</li><li>Manage warehouse resources, budgets, equipment and service contracts.</li><li>Lead, train and develop the warehouse team to drive operational excellence and continuous improvement.</li><li>Collaborate with internal stakeholders and support departmental objectives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>To be successful, you will need to meet the following:</b></p><ul><li><b>Bachelor’s degree in Science, Logistics, Supply Chain Management or a related discipline.</b></li><li><b>Minimum 7 years’ experience in warehouse management within the pharmaceutical, healthcare, FMCG or food manufacturing industry.</b></li><li><b>Strong knowledge of cGMP, warehouse operations and inventory management best practices.</b></li><li>Experience with ERP systems, preferably SAP.</li><li>Proven experience managing audits, SOPs, deviations, CAPAs and quality documentation.</li><li>Strong leadership, organisational and stakeholder management skills.</li><li>Excellent communication, problem-solving and planning abilities.</li><li><b>Applicants should be available for face-to-face interviews in the location mentioned above.</b></li></ul><p><br></p></div>

<p>Executing all the warehouse activities from production/DC Inbounds receiving , Picking Orders, Loading, Offloading, Cleaning and Arranging</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to read and write<br>Operate HHT ( Hand Held terminal)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Sous Chef - Garde Manger is responsible to maintain a high standard of all Commissary/Cold/Butcher preparation, service and hygiene in his Production Kitchen, according to the standards required by the management. Commissary Chef is fully responsible for all the Cold production of his area of competency.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As Sous Chef, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <p>• &nbsp; &nbsp;Responsible for operations during all meal periods</p><br><br> <p>• &nbsp; &nbsp;Obtains colleague and guest feedback by maintaining active presence in outlets during operating hours</p><br><br> <p>• &nbsp; &nbsp;Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</p><br><br> <p>• &nbsp; &nbsp;Reduces waste supplies and materials by re-using or selling</p><br><br> <p>• &nbsp; &nbsp;Attends scheduled trainings.</p><br><br> <p>• &nbsp; &nbsp;Conducts/Attends briefings</p><br><br> <p>• &nbsp; &nbsp;Coordinates with outlet managers for daily events.</p><br><br> <p>• &nbsp; &nbsp;Communicates to each staff on a regular basis through one-on-one counseling.</p><br><br> <br> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:&nbsp;</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li>Brings a minimum of 6 years’ experience in international luxury hospitality.</li> <li>Is a natural mentor and team builder.</li> <li>Possesses creativity, cultural sensitivity, and a genuine passion for guest engagement.</li> <li>Communicates fluently in English (additional languages are an advantage).&nbsp;</li> </ul> <br> <p><span><span><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Receive, check, and store F&amp;B items properly. Maintain inventory records and stock reports. Manage stock issuing and replenishment. Follow FIFO and food safety standards. Conduct stock counting and audits. Support F&amp;B procurement and supplier coordination. Maintain organized and clean storage areas. Use MS Office for stock documentation.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><span>Team Leader - Stores &nbsp;| Saudi Arabia, Al Kharj </span></strong></span></p><br><br> <br> <p><span><strong><span>The Company:</span></strong></span></p><br><br> <br> <p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br> <p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br> <p><span><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart,</span><span>and others. </span></span></p><br><br> <p><span>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. </span></p><br><br> <p><span>In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br> <br> <p><span><strong><span>About the role:</span></strong></span></p><br><br> <p><span>Lead a team to ensure the timely and effective provisioning of orders, purchase, delivery, receipt storage and issue of all spare parts and equipment in line with Inventory Control Procedures and in a safe manner within laid down quality standards providing management with all necessary information and reports as specified.</span></p><br><br> <p><span><br><strong>Key responsibilities: </strong></span></p><br><br> <ul> <li><span>Ensures product availability, accuracy, compliance with Almarai Standards for Dairy, Bakery, &amp; etc for all OBL locations in time for loading</span></li> <li><span>Monitor and maintain Inventory Integrity by monitoring Outbound Warehouse storage/ systems capacity and utilization</span></li> <li><span>Investigates Inventory discrepancies by comparing orders against actual production output&nbsp;</span></li> <li><span>Ensures that all orders/ STO are allocated and covered in the load plans of all Outbound Whse</span></li> <li><span>Coordinate with Warehouse Operations, Transport planning, Production planning, ATOMS, EWM to resolve inventory related issues</span></li> <li><span>Continuous simulation &amp; planning of daily load plans of dairy, bakery, &amp; etc. to enhance processes, productivity, and warehouse efficiency&nbsp;</span></li> <li><span>Maintain ADC logic in EWM system for dairy, juice, and bakery</span></li> </ul> <br> <br> <p><span><strong><span>Requirements:</span></strong></span></p><br><br> <ul> <li><span>Diploma or bachelor’s degree in supply chain, Logistics, Warehouse Management, Business, or a related field.</span></li> <li><span>Strong knowledge of warehouse operations, inventory management principles, and stock control processes.</span></li> <li><span>Advanced Microsoft Excel skills and experience using Power BI or other reporting tools is an advantage.</span></li> <li><span>Strong analytical and problem-solving skills with the ability to identify trends and implement improvements.</span></li> <li><span>Excellent leadership, communication, and stakeholder management skills.</span></li> <li><span>Ability to work under pressure, manage multiple priorities, and meet deadlines.&nbsp;</span></li> <li><span>Willing to work on rotating shift schedules.</span></li> <li><span>Knowledge of FMCG warehouse operations and continuous improvement methodologies is desirable.</span></li> <li><span>Experience using Warehouse Management Systems (WMS) and ERP systems such as SAP4 would be preferred.</span></li> <li><span>Experience in warehouse inventory control is desirable.</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package</span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Almarai</h3> <p >Almarai, established in 1977, is the world’s largest vertically integrated dairy company and the leading food and beverage manufacturing and distribution company in MENA. Recognized as the number one FMCG Brand in the MENA region, Almarai operates across the GCC, Egypt, and Jordan. With over five decades of sustainable growth, the company consistently provides nutritious and healthy products, driven by its core principle: “Quality you can trust.” Almarai has expanded its product range to include dairy, juices, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands. The company currently employs over 43,000 professionals dedicated to quality across its operations.</p> <h3 >The Opportunity: Team Leader - Stores</h3> <p >Almarai is seeking a <strong >Team Leader - Stores</strong> to join its operations in Al-Kharj. This full-time role involves leading a team to ensure the efficient and timely provisioning of all spare parts and equipment. The Team Leader will oversee the entire process from purchase, delivery, receipt, and storage to issue, ensuring strict adherence to Inventory Control Procedures, safety protocols, and established quality standards. The role also requires providing management with essential information and reports as specified.</p> <h3 >Key Responsibilities</h3> <ul > <li >Ensure product availability, accuracy, and compliance with Almarai Standards for Dairy, Bakery, and other products for all OBL locations in time for loading.</li> <li >Monitor and maintain Inventory Integrity by overseeing Outbound Warehouse storage/systems capacity and utilization.</li> <li >Investigate Inventory discrepancies by comparing orders against actual production output.</li> <li >Ensure that all orders/STO are allocated and covered in the load plans of all Outbound Warehouses.</li> <li >Coordinate with Warehouse Operations, Transport planning, Production planning, ATOMS, and EWM to resolve inventory-related issues.</li> <li >Conduct continuous simulation and planning of daily load plans for dairy, bakery, and other products to enhance processes, productivity, and warehouse efficiency.</li> <li >Maintain ADC logic in the EWM system for dairy, juice, and bakery.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Diploma or bachelor’s degree in Supply Chain, Logistics, Warehouse Management, Business, or a related field.</li> <li >Strong knowledge of warehouse operations, inventory management principles, and stock control processes.</li> <li >Experience using Warehouse Management Systems (WMS) and ERP systems such as SAP4 is preferred.</li> <li >Experience in warehouse inventory control is desirable.</li> <li >Knowledge of FMCG warehouse operations and continuous improvement methodologies is desirable.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Advanced Microsoft Excel skills; experience using Power BI or other reporting tools is an advantage.</li> <li >Strong analytical and problem-solving skills with the ability to identify trends and implement improvements.</li> <li >Excellent leadership, communication, and stakeholder management skills.</li> <li >Ability to work under pressure, manage multiple priorities, and meet deadlines.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Al-Kharj, requiring a willingness to work on rotating shift schedules to support continuous operations.</p>

JOB PURPOSE:<br>To deliver high-quality customer service across Ports & Terminal and E-Services by responding to customer inquiries, addressing complaints and service-related issues, providing accurate information and appropriate resolutions, and supporting customer needs. The role aims to ensure excellent service standards, enhance the overall customer experience, and maintain high levels of customer satisfaction.<br>KEY ACCOUNTABILITIES:<br>Open and maintain customer accounts by accurately recording, verifying, and updating customer information in the relevant systems. Introduce and guide customers on the services available through DP World Jeddah E-Services platforms, including new products and service offerings related to Ports & Terminals. Attend to customer inquiries, requests, and feedback and provide timely, accurate, valid, and complete information using the appropriate systems, tools, and communication channels. Manage incoming customer calls through the DP World Jeddah Contact Center and handle customer inquiries and complaints through phone, email, Whats App, live chat, social media, and other approved communication channels. Identify and assess customer needs, clarify inquiries or complaints, determine the cause of service-related issues, and provide appropriate solutions or alternatives within the required timeframe. Follow up on customer complaints and service requests to ensure timely resolution, close all open call records, and ensure callback requests are completed within the required timeframe. Log and maintain accurate records of customer complaints, interactions, requests, account activities, and supporting documents in the CRM system for tracking and follow-up. Attend to walk-in customers at designated customer touchpoints, including the terminal and dedicated service desk at the Customs building, and provide the required support and guidance. Follow up with all internal departments for any queries and complaints related containers status, inspection and delivery updates etc. Coordinate with delegators, Customs yard employees, Customs officers, and relevant terminal teams to facilitate exceptional requests, including container unpacking and repacking, inspection of suspicious containers, re-scan requests, cold-store inspections, appointments for KSA vehicle containers without Customs declarations, and abandoned container cases. Validate and approve customer E-Services requests, including Logipoint transfers, MOT approvals for OOG, export re-scan requests, and other applicable service requests in accordance with established procedures and authorization requirements. Handle complaints received through Mawani CRM, coordinate and investigate cases with relevant internal departments, and provide appropriate responses within the assigned timeframe. Prepare customer service and product reports by collecting, reviewing, and analyzing customer information, interactions, complaints, and service trends. Compile customer satisfaction reports and support the Customer Experience Manager in conducting customer satisfaction surveys and related customer experience initiatives. Build and maintain positive customer relationships through professional, open, and interactive communication and proactive customer engagement. Identify recurring customer needs, concerns, and service opportunities and recommend potential products, services, or service improvements to management based on customer feedback and information. Work closely with the Customer Experience Supervisor and Manager to maintain high service standards and ensure a consistent and satisfactory customer experience across Ports & Terminals and E-Services. Perform assigned customer service activities in accordance with established procedures, guidelines, policies, and instructions, applying commonly used customer service concepts, practices, systems, and procedures. Escalate complex, exceptional, or unresolved customer cases to the Customer Experience Supervisor or Manager when they fall outside established procedures, authority levels, or standard resolution guidelines.<br>QUALIFICATIONS, EXPERIENCE AND SKILLS:<br>Bachelor’s degree in business administration, Marketing, Supply Chain Management, or a related field.1-3 years of proven customer support experience. Able to communicate effectively in English / Arabic (Verbal / Written) Computer Skills, working knowledge of MS office applications. Excellent telephonic skills and active listening Working knowledge of CRM systems and practices Customer orientation and ability to adapt/respond to different types of personalities. Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Good negotiation skills Positive Attitude and Adaptability Attention to Detail Problem Solving Ability to Work Under Pressure Flexibility to work in shifts