وظائف مدير العمليات في السعودية

Accountabilities:• Plan, execute, monitor, and close IT projects across software, infrastructure, and systems implementations.• Define project scope, objectives, deliverables, timelines, and technical requirements.• Collaborate with business stakeholders, developers, QA, infrastructure, and security teams• Track project progress, dependencies, risks, and issues; implement mitigation plans• Ensure adherence to SDLC, Agile, Scrum, or Waterfall methodologies as applicable• Manage vendor relationships and third-party integrations• Facilitate sprint planning, stand-ups, reviews, and retrospectives (for Agile teams)• Ensure quality assurance, testing, and change management processes are followed• Communicate project status, milestones, risks, and escalations to direct Programs and Projects Manager• Ensure documentation, knowledge transfer, and post-implementation support readiness• Strong understanding of IT systems, software development, and infrastructure• Experience managing Agile/Scrum and/or Waterfall projects• Excellent stakeholder communication and leadership skills• Strong risk management and problem-solving abilities• Proficiency with project management and collaboration tools (ITSM, ITIL, MS Project, Azure Dev Ops, ERP)• Ability to manage multiple IT projects simultaneously• Experience creating BRDs, FRDs, user stories, use cases, and process flows• Ability to perform data analysis and define business rules• Strong stakeholder management and negotiation skills• Ability to align business strategy with IT solutions• Familiarity with process modeling tools<br>Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field• 3–8 years of experience managing IT projects• PMP, PRINCE2, Agile/Scrum, CBAP certification preferred• Experience working with cross-functional and distributed teams• Focus is on Saudization

<h3 >About Accor</h3> <p >Accor is a global hospitality group encompassing over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The company emphasizes responsible hospitality and fosters an environment for professional development and advancement, where every action contributes to a positive impact for customers, colleagues, and the planet.</p> <h3 >The Role of Purchasing Manager</h3> <p >The <strong >Purchasing Manager</strong> is responsible for sourcing and procuring all food and non-food items required for the operational needs of the hotel. This full-time role involves market analysis, supplier negotiation, and ensuring timely delivery of goods while adhering to quality and cost standards. The manager will maintain an updated knowledge of market changes and import procedures.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor market changes, including prices and product availability.</li> <li >Manage all importing, purchasing, and receiving procedures.</li> <li >Procure food and non-food items, ensuring the best quality and price.</li> <li >Conduct ongoing comparisons of quality and prices among suppliers.</li> <li >Maintain regular communication with colleagues at other Rixos properties for information exchange.</li> <li >Keep a constantly updated filing system with supplier, price, and quantity information.</li> <li >Process orders only upon receipt of a duly signed purchase request from the General Manager.</li> <li >Obtain a minimum of three quotations for each purchase request.</li> <li >Consult with the Executive Chef or other Department Heads regarding quality and quantity.</li> <li >Present samples of goods to relevant departments for approval.</li> <li >Collaborate with the storekeeper to ensure adequate storage space and adherence to FIFO systems.</li> <li >Conduct personal market surveys to stay informed about shortages, price changes, and seasonal conditions.</li> <li >Keep management informed about market developments relevant to the business.</li> <li >Ensure timely delivery of all necessary goods.</li> <li >Adhere strictly to company policy regarding commissions, personal advantages, or gifts from suppliers.</li> <li >Submit ideas, alternatives, and new products to management in line with company policy.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 5-10 years of experience in a purchasing role, preferably within the hospitality sector.</li> <li >Demonstrated knowledge of market dynamics, pricing, and product availability.</li> <li >Proficiency in import procedures, purchasing dispositions, and receiving protocols.</li> <li >Strong negotiation skills with suppliers.</li> <li >Ability to maintain accurate and up-to-date records.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position within a hotel that is part of the Accor network. The role requires active engagement with various departments and external suppliers to ensure smooth operations.</p> <h3 >Application Process</h3> <p >Candidates interested in this Purchasing Manager position are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Managed.sa is seeking an experienced SOC Manager to lead Security Operations Center activities, strengthen threat detection and incident-response capabilities, and ensure the effective delivery of SOC services.<br> The ideal candidate combines hands-on cybersecurity expertise with strong leadership, stakeholder management, and operational reporting skills.<br> Key Responsibilities Lead daily SOC operations, including security monitoring, alert triage, investigation, escalation, and incident response.<br> Manage, coach, and support SOC analysts while ensuring compliance with defined procedures and service levels.<br> Lead the investigation and response to major security incidents.<br> Work with SIEM platforms such as Splunk, QRadar, or Elastic.<br> Develop and improve detection rules, use cases, playbooks, and escalation procedures.<br> Conduct root-cause analysis and post-incident reviews.<br> Support digital forensics and evidence-handling activities.<br> Monitor emerging cyber threats, attack vectors, and adversary techniques.<br> Track SOC performance through SLAs, KPIs, and operational metrics.<br> Prepare incident, operational, and management reports.<br> Coordinate with clients and internal technical teams during security incidents.<br> Identify team development and training needs.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or a related field.<br> 5–7 years of cybersecurity experience, with strong exposure to SOC operations and incident response.<br> Previous experience leading SOC activities, security operations, or technical teams.<br> Hands-on experience with Splunk, QRadar, Elastic, or similar SIEM platforms.<br> Strong knowledge of cyber threats, attack vectors, detection techniques, and defense strategies.<br> Strong understanding of incident response and digital forensics.<br> Familiarity with MITRE ATT&amp;CK, threat intelligence, endpoint security, and network-security monitoring.<br> Strong leadership, analytical, communication, and stakeholder-management skills.<br> Ability to work full-time on-site in Riyadh.<br> Preferred Certifications Relevant certifications such as: GIAC Certified Incident Handler (GCIH) GIAC Certified Intrusion Analyst (GCIA) Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) Equivalent cybersecurity certifications</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are seeking a proactive and experienced Facilities Manager (Hard Services) to oversee the maintenance and operation of all hard services within our facilities. The ideal candidate will ensure optimal performance, safety, and compliance with regulatory standards, driving excellence in facility infrastructure management within a dynamic environment in Saudi Arabia. Responsibilities: - Plan, coordinate, and oversee all hard services including electrical, HVAC, plumbing, and mechanical systems. - Manage maintenance schedules to ensure the reliability and safety of facilities and equipment. - Conduct regular inspections and audits to ensure compliance with safety regulations and company standards. - Lead and supervise technical staff and contractors to deliver high-quality service and maintenance. - Develop and manage budgets related to hard services and equipment maintenance. - Respond promptly to facility emergencies, troubleshooting issues to minimize downtime. - Implement continuous improvement initiatives for facility operations and maintenance protocols. - Maintain accurate records of maintenance activities, inspections, and repairs. - Collaborate with other departments to support overall facility management and organizational goals.</p><p>- Proven experience as a Facilities Manager specialising in hard services within the facility management industry. - Strong knowledge of electrical, HVAC, plumbing, and mechanical maintenance and systems. - Ability to manage and lead technical teams and third-party contractors effectively. - Excellent problem-solving and emergency response skills. - Familiarity with local safety regulations and compliance standards in Saudi Arabia. - Strong organizational, planning, and budget management abilities. - Effective communication and interpersonal skills to liaise with stakeholders at all levels. - Relevant certifications or qualifications in facility management or engineering are preferred.</p>

<p>We are seeking a proactive and experienced Facilities Manager (Hard Services) to oversee the maintenance and operation of all hard services within our facilities. The ideal candidate will ensure optimal performance, safety, and compliance with regulatory standards, driving excellence in facility infrastructure management within a dynamic environment in Saudi Arabia. Responsibilities: - Plan, coordinate, and oversee all hard services including electrical, HVAC, plumbing, and mechanical systems. - Manage maintenance schedules to ensure the reliability and safety of facilities and equipment. - Conduct regular inspections and audits to ensure compliance with safety regulations and company standards. - Lead and supervise technical staff and contractors to deliver high-quality service and maintenance. - Develop and manage budgets related to hard services and equipment maintenance. - Respond promptly to facility emergencies, troubleshooting issues to minimize downtime. - Implement continuous improvement initiatives for facility operations and maintenance protocols. - Maintain accurate records of maintenance activities, inspections, and repairs. - Collaborate with other departments to support overall facility management and organizational goals.</p><p>- Proven experience as a Facilities Manager specialising in hard services within the facility management industry. - Strong knowledge of electrical, HVAC, plumbing, and mechanical maintenance and systems. - Ability to manage and lead technical teams and third-party contractors effectively. - Excellent problem-solving and emergency response skills. - Familiarity with local safety regulations and compliance standards in Saudi Arabia. - Strong organizational, planning, and budget management abilities. - Effective communication and interpersonal skills to liaise with stakeholders at all levels. - Relevant certifications or qualifications in facility management or engineering are preferred.</p>

<h3 >About Jayasom Wellness Resort Amaala</h3> <p >Jayasom Wellness Resort Amaala, opening in 2026 in Tabuk, Saudi Arabia, is an immersive retreat developed in partnership with Red Sea Global (RSG). Situated at Triple Bay, AMAALA, the resort is dedicated to deep healing, conscious living, and meaningful connection. It offers purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care, providing tailored journeys that blend Western science with complementary therapies, from physiotherapy and nutrition to spa treatments and traditional healing practices.</p> <h3 >The Role: Assistant Reservations Manager</h3> <p >The Assistant Reservations Manager will play a pivotal role in translating Jayasom’s strategic vision into actionable reservations programs. This full-time position involves developing activities, establishing operational policies, and maximizing revenue opportunities through effective yield management. The role is central to increasing brand awareness and promoting the resort’s services to both local and international markets, while upholding Jayasom’s wellness and sustainability culture.</p> <h3 >Key Operational Responsibilities</h3> <ul > <li >Oversee the setup and daily operations of the reservations department to achieve established goals and objectives.</li> <li >Develop and implement strategic sales plans and forecasts to meet organizational targets.</li> <li >Manage the reservations operating budgets and enhance processes to optimize performance.</li> <li >Analyze historical and current business trends, pace reports, and lead logs to inform strategy, rate decisions, and identify sales opportunities.</li> <li >Translate industry and market trends into revenue programs that provide value to guests and drive profitability.</li> <li >Maintain accurate forecasting for all market segments and identify periods for targeted sales emphasis.</li> <li >Lead discussions to maximize property revenue streams and ensure high levels of profitability.</li> <li >Represent Jayasom Amaala at industry trade shows and events, and assist with client relations and deal closures.</li> <li >Prepare periodic sales reports to track volume, potential sales, and client base expansion.</li> <li >Monitor competitor activities and market situations to inform business development strategies.</li> <li >Ensure all sales activities are conducted ethically and align with cultural standards.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Proactively participate in the selection, training, and development of an effective Reservations team.</li> <li >Lead the team by example, providing a common vision, empowering members, and fostering opportunities for idea sharing and decision-making.</li> <li >Assign responsibilities, provide necessary support, and ensure tasks are completed within deadlines to achieve company objectives.</li> <li >Ensure team members fully understand their roles, responsibilities, and company expectations.</li> <li >Provide regular performance feedback, coaching, and counselling sessions as needed.</li> <li >Encourage team participation in meetings, trainings, committees, and community relations activities.</li> <li >Recognize team contributions and celebrate successes to foster a positive work environment.</li> </ul> <h3 >Guest Experience and Service Excellence</h3> <ul > <li >Handle guest requests during their stay, ensuring all requests are followed up on promptly.</li> <li >Follow up on guest itineraries and ensure clear communication between guests and relevant departments.</li> <li >Supervise and manage departmental correspondence efficiently.</li> <li >Develop and maintain strong professional relationships with guests to ensure 100% satisfaction.</li> <li >Assist the Head of Guest Experiences in delivering outstanding guest experiences from pre-arrival to post-departure.</li> <li >Liaise with Resort caretakers to ensure rooms are prepared, amenities are placed, and welcome letters are sent before guest arrival.</li> <li >Coordinate VIP arrivals, ensuring guests are welcomed and escorted to their rooms.</li> <li >Handle all guest queries and complaints promptly, courteously, and professionally, maintaining records of actions taken.</li> <li >Coordinate with all resort departments to ensure the highest level of service quality and smooth operations.</li> <li >Contribute to resort profitability by assisting in managing occupancy levels and setting room rates.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates for the Assistant Reservations Manager position should possess <strong >5-10 years of relevant experience</strong> in a similar role within the hospitality sector. The ideal candidate will demonstrate a commitment to Jayasom’s wellness and sustainability culture, promoting its awareness among team members, clients, partners, and vendors through leadership and consistent adherence to brand standards.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Senior Project Manager working with Portfolio 2 delivery teams, you will be responsible for developing detailed project plans and timelines. You will be involved in breaking down the event into key phases (e.g., pre-event, event execution, and post-event), identifying major deliverables, and creating a project schedule. You will coordinate with all stakeholders, define the scope, set expectations, and establish deadlines for each milestone.</p><p>What You Will Do</p><p>Stakeholder Management</p><p>Act as the primary liaison between internal and external stakeholders, including event sponsors, exhibitors, clients, vendors, and internal teams (marketing, operations, technical teams, etc.). Ensure all stakeholders understand their roles, requirements, and timelines, fostering clear communication and alignment. Manage expectations and address concerns to maintain strong relationships and ensure smooth collaboration.</p><p>Feature Management</p><p>Oversee the planning and execution of event features such as workshops, deals hubs, competitions, activations, and closed-door roundtable conferences. Manage these features from concept to delivery, ensuring they align with the event s goals and enhance the attendee experience. Collaborate with operations and suppliers to bring innovative ideas to elevate the look, feel, and flow of the event.</p><p>Risk Management</p><p>Identify potential risks (e.g., venue issues, technical failures, supplier delays) and develop contingency plans to mitigate them. Maintain risk logs, assess impact, and implement mitigation strategies to ensure smooth event delivery. Continuously monitor risks throughout the project lifecycle and adapt plans as needed.</p><p>Coordination of Multi-Functional Teams</p><p>Act as the central hub for coordinating efforts across various functional teams (marketing, logistics, technical, legal, etc.). Align tasks and timelines to avoid bottlenecks and ensure all teams are working toward the same goals. Maintain a broader view of the event flow to ensure seamless execution and integration of all components.</p><p>Venue and Vendor Management</p><p>Secure and manage venues, suppliers, and vendors, including negotiating contracts and ensuring timely delivery of goods and services. Build and maintain strong relationships with third-party providers such as audio-visual companies, caterers, and transportation services. Ensure all deliverables meet quality standards and align with the event s vision.</p><p>Communication and Reporting</p><p>Establish regular meetings, status reports, and communication plans to keep all parties informed about progress, risks, and changes. Act as the primary point of contact for resolving issues during the project lifecycle. Provide clear and concise updates to stakeholders, ensuring transparency and accountability.</p><p>Post-Event Evaluation and Reporting</p><p>Conduct post-event reviews to assess success metrics and gather feedback from stakeholders. Prepare a final report summarizing achievements, lessons learned, and recommendations for future events. Track post-event milestones and support the rollout of new event launches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience or exposure in managing mid large scale trade exhibitions, conferences, sports events or FMCG launches and events</li><li>Ability to manage multiple projects and deliverables at different stages of the project life cycle</li><li>Exposure to evaluating and managing Inter-departmental processes and milestones</li><li>Stakeholder interaction and management, both internal teams and external partners across all levels</li><li>Risk management and mitigation planning</li><li>Exposure to MS Office/Office 365 suite of software, Smart Sheets and Airtable</li><li>Demonstrated skills: Ability to perform critical work involving judgement, accuracy and speed with minimal supervision</li><li>Computer literate and proficient in the use of Microsoft Word, Excel, Airtable and Smart Sheets. Able to prioritise work tasks, and deadlines, proficient in using scheduling tools</li><li>Proactive and self-motivated</li><li>Interpersonal and customer-facing skills</li><li>Cultural awareness and sensitivity</li></ul><p></p></section>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Steps from the Prophet’s Mosque, our hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.</p> <h4>About the role</h4> <p>We are seeking a strategic, highly experienced, and integrity-driven Director of Finance to join the opening team at Four Seasons Hotel Madinah. Reporting directly to the General Manager, with dotted line reporting to the Regional Director of Finance and Vice President Operations Finance, you will be an integral member of the Hotel Leadership team, collectively responsible for key strategic and operational decisions for the hotel.</p> <p>In this role, you will be responsible for safeguarding the hotel’s assets and financial resources, providing timely and accurate financial information, establishing and enforcing strong internal controls, and offering sound financial counsel to senior leadership. You will ensure that the hotel operates in full compliance with local regulations, corporate policies and procedures, and the terms and conditions of the Management Agreement.</p> <p>As a senior leader, you will also serve as a cultural advocate of the Golden Rule, supporting a workplace where people are valued, developed, and empowered to deliver exceptional guest experiences.</p> <h4>What you will do</h4> <ul> <li>Lead and oversee all finance functions, including accounting, financial reporting, purchasing, information technology, cost control, income audit, credit, accounts payable, general cashier, payroll, receiving, and related financial operations.</li> <li>Safeguard hotel assets and financial resources by establishing, maintaining, and enforcing effective internal controls.</li> <li>Provide timely, accurate, and meaningful financial information to support strategic and operational decision-making.</li> <li>Direct the preparation of annual budgets, business plans, forecasts, and long-term financial projections.</li> <li>Monitor financial performance, analyze business trends, and provide recommendations to maximize profitability and operational efficiency.</li> <li>Ensure compliance with generally accepted accounting principles, local statutory requirements, corporate financial policies, and the Management Agreement.</li> <li>Provide financial counsel and business partnership to the General Manager, Hotel Leadership team, and department heads.</li> <li>Oversee cash flow management, banking relationships, capital expenditure, working capital, and financial risk management.</li> <li>Ensure proper financial controls are in place across accounting, purchasing, food & beverage control, and related operational areas.</li> <li>Collaborate with operations, revenue management, sales & marketing, food & beverage, rooms division, and people & culture to support the hotel’s commercial and operational goals.</li> <li>Lead relationships with external auditors, financial institutions, regulatory authorities, ownership representatives, and corporate finance teams.</li> <li>Act as a catalyst for change by identifying process improvements, strengthening systems, and supporting business transformation initiatives.</li> <li>Recruit, lead, mentor, and develop the finance team, fostering a culture of accountability, transparency, integrity, and continuous improvement.</li> <li>Promote the Four Seasons Golden Rule by creating a respectful and supportive workplace where employees are empowered to perform at their best.</li> <li>Support pre-opening activities, system implementations, financial setup, policy development, and strategic projects as required.</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li> <li>Professional accounting qualification such as CPA, CA, ACCA, CMA, or equivalent is highly preferred.</li> <li>Proven experience as a Director of Finance, Assistant Director of Finance, or senior finance leadership role within a luxury hotel or international hospitality environment.</li> <li>Strong technical knowledge of generally accepted accounting principles and hotel financial practices.</li> <li>Comprehensive knowledge of all key areas within finance, including accounting, purchasing, food & beverage control, credit, income audit, payroll, accounts payable, cost control, and financial reporting.</li> <li>Strong business acumen with the ability to understand operational needs and contribute to key strategies and business decisions.</li> <li>Highest level of integrity, transparency, professionalism, and sound judgment.</li> <li>Strong leadership and talent management skills, with a passion for developing people and building high-performing teams.</li> <li>Ability to act as a trusted business partner to senior leadership and as an employee champion within the hotel.</li> <li>Excellent analytical, communication, influencing, and stakeholder management skills.</li> <li>Experience with hospitality financial systems & platforms, property management systems, and reporting tools.</li> <li>Fluency in English and Arabic is essential.</li> <li>Suitable candidates must be eligible to work in Saudi Arabia.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary.</li> <li>Housing and transportation allowances.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Leadership development and career growth opportunities.</li> <li>Additional family benefits.</li> </ul> <h4>Schedule & hours</h4> <p>This is a full-time role.</p></p><p></p>

<p>Supports the Housekeeping Manager in overseeing daily housekeeping operations, supervising and training the team, inspecting rooms and common areas, managing linen and supplies, ensuring cleanliness and hygiene, and maintaining exceptional five-star luxury service standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a High School Diploma or equivalent; a degree in Hospitality Management is advantageous.</li><li>Possession of relevant housekeeping or hospitality certifications is highly preferred.</li><li>At least 3-5 years of progressive experience in a housekeeping role within the hospitality industry, with supervisory experience.</li><li>Demonstrated ability to lead, motivate, and develop a diverse team.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?<br>Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Logistics Supply chain Managers) business owners as they build and grow successful middle-mile businesses during a transformational time.<br>Account Manager (Logistics Supply chain Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Logistics Supply chain Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br>Key job responsibilities<br>As a Logistics Supply chain Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)<br>Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.<br>Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.<br>Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.<br>As Logistics Supply chain Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.<br>They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Logistics Supply chain Manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.<br>The Logistics Supply chain Manager r will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.<br>A day in the life<br>Safety:<br>- Partner with OTR Safety and OTR Regional Managers to ensure business safety compliance.<br>Performance:<br>- Guide owners as they scale their business and manage operational issues, ensuring they have the resources to effectively ramp up operations and prepare for peak periods.<br>- Support owners through onboarding and program launch preparation (net new launches only).<br>- Coach owners to run compliant, safe, and high performing companies through SLS metric deep dives.<br>- Ensure effective upskilling and utilization of AMZL tools.<br>- Deep dive into customer metrics to identify and act on improvement opportunities.<br>- Champion the consistent application of Last Mile processes within Delivery Stations and challenge UTR processes that negatively impact OTR.<br>Experience:<br>- Identify workflow inefficiencies and formulate and implement operational improvements at the network level to enhance the individual DSP owner experience.<br>- Develop and strengthen the relationship between Amazon and DSP partners, with a focus on DSP sentiment improvement.<br>- Ensure clear and aligned communication to DSP business owners in close collaboration with OTR partners.<br>- Serve as the voice of the DSP and represent their interests within the AMZL business.<br>- Drive improvements in driver standards to protect Amazon's brand image.<br>Capacity Management:<br>- Work with DSPs to deliver effective ramp plans and pipeline goals, ensuring driver supply is achieved to meet peak volume demands.<br>- 2+ years of sales or account management experience<br>- Experience with Excel<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience analyzing key open issues and resolution metrics for each of the managed accounts<br>- Experience in relationship management within technology, start-ups, or SaaS Platforms<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>