وظائف مدير العمليات في السعودية

About UsDaftra - دفترة is a leading cloud-based Saa S provider supporting more than 50 business sectors across the Arab region. Our platform delivers secure, scalable, and fully customizable enterprise management solutions with a 99.9% uptime guarantee, accessible anytime, anywhere, across multiple devices. At Daftra, we simplify business operations by empowering organizations with flexible systems that grow with their needs backed by strong engineering, product excellence, and customer-centric innovation.<br>Position Objective We are seeking a motivated Sales Account Manager to join our team. This role is suitable for candidates with over one year of experience in SAAS sales or account management. You will be responsible for driving sales growth by engaging potential customers and maintaining strong relationships with existing clients.<br>Duties & Responsibilities:Conduct lead generation activities to identify potential customers in designated territories, focusing on customer segmentation and various industries. Research and identify new leads using various online tools/offline resources. Utilize effective sales techniques to engage prospects and generate interest in our products. Conduct professional on-ground visits, including live product demonstrations, addressing client inquiries, and documenting key insights. Meet or exceed monthly sales targets for qualified leads generated by scheduling and attending outdoor meetings. Act as the primary point of contact for clients and effectively address their needs. Build and maintain long-term relationships with existing clients. Generate referral accounts, agencies, and partnerships. Follow up with current customers to ensure satisfaction and address any concerns. Re-engage with churned clients to understand their reasons for leaving and explore opportunities for reactivation. Collaborate with other teams to provide the best solutions for clients. Report on the status of accounts and transactions accurately. Prepare quotations for clients. Gather and analyze feedback from clients to improve our offerings. Coordinate with other departments to ensure client satisfaction. Suggest actions to improve sales performance and identify growth opportunities. Job Requirements:1+ years of experience in the Sales field (preferably in Saa S, ERP, or B2B environments). Strong understanding of sales processes and techniques. Valid KSA driver’s license. Quick learner with the ability to adapt. Target and results-oriented, with a proven track record of meeting challenges. Strong presentation and communication skills. Flexibility with working hours and different working conditions. Good in English. Familiarity with CRM software and Microsoft Office suite.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Finance Manager to join a fast-growing AI startup and build a world-class finance function. This is a high-impact role for someone who thrives in a fast-paced environment and wants to work closely with the CEO on the company's financial strategy. You will own the finance function end-to-end, overseeing financial operations, planning, reporting, fundraising, and investor relations while helping shape the company's next stage of growth. As a key strategic partner to the CEO, you'll build scalable financial processes, provide data-driven insights, and support strategic initiatives, including future acquisitions and expansion opportunities. We're looking for someone who can operate independently, take full ownership of the finance function, and become a trusted advisor to the leadership team.</p><p>Main Responsibilities</p><ul><li>Own the finance function, including budgeting, forecasting, cash flow management, and financial reporting.</li><li>Develop and maintain financial models to support strategic planning and business decision-making.</li><li>Lead financial planning processes and provide regular reporting and insights to the CEO and leadership team.</li><li>Support fundraising activities by preparing investor materials, financial models, due diligence documentation, and financial forecasts.</li><li>Manage investor reporting and respond to financial requests from current and prospective investors.</li><li>Build scalable financial processes, controls, and reporting systems to support the company's growth.</li><li>Monitor business performance, identify financial risks and opportunities, and provide actionable recommendations.</li><li>Partner closely with leadership on strategic initiatives, operational planning, and business expansion.</li><li>Support the evaluation and execution of acquisitions, partnerships, and other corporate finance initiatives.</li><li>Ensure compliance with accounting standards, tax regulations, and financial reporting requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>6+ years of experience in Finance, Corporate Finance, Investment Banking, Private Equity, or a related field.</p><p>Previous experience working in a high-growth startup or scaling company.</p><p>Strong experience in financial planning, forecasting, budgeting, and business analysis.</p><p>Proven experience supporting fundraising, investor relations, or capital raising activities.</p><p>Experience with mergers and acquisitions, corporate development, or strategic finance is highly preferred.</p><p>Advanced financial modeling skills and proficiency in Excel or Google Sheets.</p><p>Strong understanding of financial statements, cash flow management, and key business metrics.</p><p>Excellent analytical, problem-solving, and communication skills.</p><p>Highly organized, proactive, and comfortable taking ownership in a fast-moving environment.</p><p>A high level of integrity and discretion when handling confidential financial information.</p><p>Bachelor's degree in Finance, Accounting, Economics, or a related field.</p><p>CPA, CFA, or MBA is a plus.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for operations management of business support systems (BSS) and operational support systems (OSS) in the telecommunications sector.</p><p><br></p><p>Telecom BSS/OSS Managed Services Ops Resource</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ol><li>Bachelor’s degree or above in Computer Science, Telecommunications, Software Engineering, or a related field.</li><li>Familiarity with OSS/BSS domains such as CRM, Order Management, Inventory, Provisioning, Service Activation, Billing, Charging, and Network Management is preferred.</li><li>3+ years of experience in OSS/BSS system operation and maintenance, preferably with experience in telecom operator projects.</li><li>Strong experience in Linux system administration, application deployment, troubleshooting, log analysis, database operation and maintenance, and middleware management.</li><li>Experience with databases such as Oracle, PostgreSQL, MySQL, or MariaDB is preferred.</li><li>Strong troubleshooting and incident management skills, with the ability to independently analyze and resolve production issues.</li><li>Good English communication skills and the ability to work directly with international customers and technical teams.</li></ol><p><br></p></div>