وظائف باحث أعمال - جدة السعودية

<h3 >About the Role</h3> <p >The Islamic Development Bank (IsDB) is seeking a <strong >Technical Support Officer (IT Systems and Business Analytics Support)</strong> for an outsourced contract position. This role is based in Jiddah, Makkah, Saudi Arabia, and requires a candidate with 5-10 years of relevant experience.</p> <h3 >Role Purpose and Context</h3> <p >This position is integral to supporting the digital transformation, systems administration, automation, business intelligence, and data analytics functions within the Procurement and Project Financial Management (PPFM) department. The Technical Support Officer will contribute to the development, maintenance, and optimization of procurement and financial management systems, while providing essential technical support, reporting, and analytical insights to enhance operational efficiency and decision-making.</p> <h3 >Technical and Administrative Support</h3> <ul > <li >Provide user support for various platforms including JIRA, SAP, Power BI, Smartsheet, SharePoint, ePP, ePFM, and OMS.</li> <li >Manage user access and permissions in accordance with governance and security requirements.</li> <li >Coordinate with the Information Management and Digital Transformation (IMDT) team and other stakeholders to resolve technical issues and implement system enhancements.</li> <li >Maintain system documentation, user guides, and knowledge repositories.</li> <li >Monitor clearance workflows and prepare delay tracking reports.</li> <li >Support divisional committees through coordination and reporting.</li> <li >Maintain internal platforms, collaboration sites, and information repositories.</li> <li >Provide analytical and operational support to PPFM colleagues and other units as required.</li> </ul> <h3 >Digital Transformation and Data Analytics</h3> <ul > <li >Support the automation of procurement, financial management, and administrative workflows.</li> <li >Assist in the design, testing, and deployment of digital solutions.</li> <li >Identify opportunities to utilize AI, automation, and emerging technologies to improve PPFM operations.</li> <li >Contribute to enhancements in procurement processing, contract management, and compliance tracking systems.</li> <li >Manage procurement and financial management data within OMS and related systems.</li> <li >Develop dashboards, analytical reports, and performance monitoring tools using Power BI and other Business Intelligence platforms.</li> <li >Conduct workload, resource allocation, and country portfolio analyses.</li> <li >Generate management information and insights to support strategic and operational decisions.</li> <li >Provide data inputs for institutional reports, management reviews, and performance monitoring exercises.</li> </ul> <h3 >System Development and Business Requirements</h3> <ul > <li >Gather, analyze, and document business requirements for system enhancements.</li> <li >Liaise with IMDT and business stakeholders on procurement and Public Financial Management (PFM) solutions.</li> <li >Support user acceptance testing (UAT), system validation, and post-implementation reviews.</li> <li >Design and maintain customized reporting solutions, ensuring data governance.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of relevant experience in IT systems support, business analytics, or a related field.</li> <li >Demonstrated proficiency with enterprise systems and business intelligence tools such as JIRA, SAP, Power BI, Smartsheet, SharePoint, ePP, ePFM, and OMS.</li> <li >Experience in supporting digital transformation initiatives, workflow automation, and data management.</li> <li >Strong analytical skills for developing reports, dashboards, and conducting various analyses.</li> <li >Ability to gather and document business requirements and support the full system development lifecycle.</li> </ul>

Qiddiya Investment Company is looking for a proactive and innovative Associate Director - City IT BRM to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.<br><br>Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.<br><br>As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<br><br>Key Responsibilities<br><br>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy Identify and analyze business requirements and provide technical recommendations that support operational excellence Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities Develop and maintain business process documentation, ensuring alignment with technological solutions Monitor project performance, deliverables, and milestones while providing regular updates to senior management Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya's vision<br><br>Requirements<br><br>Bachelor's degree in Information Technology or a related discipline (Master's degree is preferred)10+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting Demonstrated success in collaborating with senior executives and cross-disciplinary teams Strong analytical, communication, and facilitation abilities Capability to work autonomously, think strategically, and offer innovative solutions Skilled in the development of Business Requirements Documents (BRD) and business cases Familiarity with demand or portfolio management tools (e.g., Service Now, Clarity, or similar) Outstanding facilitation and analytical capabilities Certifications such as CBAP, PMI-PBA, or ITIL are preferred Excellent skills in communication and stakeholder management

JOB PURPOSE: The selected candidate will assist the Country CRO and will Lead FAB KSA’s Cybersecurity, Business Continuity Management (BCM), and Data Privacy functions, acting as the Chief Information Security Officer (CISO) for the KSA franchise. The candidate is responsible to establish and operate a robust cybersecurity governance program that meets the Saudi Central Bank (SAMA) Cybersecurity Framework (CSF) requirements, ensures compliance with all applicable laws and regulations such as SAMA CSF and BCM Frameworks, PDPL, NCA’s controls, and supports secure, resilient banking operations. In doing this, he/she will work closely with the Group Risk Management units to ensure the Group methodologies, policies, procedures are established in KSA. Additionally, implement control frameworks, and continuously improve maturity levels across governance, risk management, operations, and third‑party security.<br>KEY ACCOUNTABILITIES: Cybersecurity Leadership & Governance Define, communicate, and maintain the KSA Cybersecurity Strategy and Policy framework, mapped to SAMA CSF domains and sub‑domains. Establish and maintain a cybersecurity governance structure endorsed by senior management, with clear charters, roles, and decision rights. In conjunction with, and as required by the Country Chief Risk Officer, manage the Information Security & Business Continuity framework for Country and Group Risk & Compliance Committee. Strategy Development and Implementation Assist the Country Chief Risk Officer in formulation, implementation and delivery of the FAB Franchise in KSA’s Risk, Cybersecurity and BCM strategies in line with the vision, mission, values and priorities. Maintain, execute and continuously improve FAB Franchise in KSA’s risk management strategy, frameworks and tolerances to assess and mitigate the risk and to ensure the region operates within its pre-defined risk appetite, aligned to the group’s risk & business strategy. Budgeting and Financial Performance Manage the preparation of the department budget and monitor financial & risk performance versus the budget while ensuring all departmental activities are conducted in line with the approved guidelines. Policies, Systems, Processes & Procedures Assist in development and effective implementation of risk policies (Information Security, Business Continuity, and Data Privacy), procedures and controls covering all areas of assigned FAB Franchise in KSA so that all relevant procedural/legislative requirements fulfilled while delivering a quality, cost-effective service. Contribute in development of a risk culture within the assigned FAB Franchise in KSA to drive heightened awareness and understanding of prudent risk management practices; work with other risk teams on technical aspects so that key stakeholders are equipped with the necessary knowledge and capability to take risk-based decisions on behalf of the Group. Risk Management Framework Develop a comprehensive Risk Review mechanism for information security policies & procedures to assure consistency, comprehensiveness, and adequacy to enable an effective information security risk management process, and the same are adjusted as appropriate to reflect changes in the risk profile and market dynamics. Develop & maintain security assessment methodologies for IT infrastructure changes in line with the bank’s information security policy, PCI DSS requirements, industry standards and other regulatory requirements. Information Risk Assessment and Management Manage the data classification and risk categorization of information assets in coordination with respective business/information owners, in order to enable the identification, analysis and mitigation of risk in information technology and business systems. Conduct risk assessments and oversee the penetration tests results to identify current and future security vulnerabilities and flaws in information systems, determine the management-approved level of risk, and work closely with relevant teams to prepare and maintain action plans to mitigate issues/IS risks. Identify current potential legal and regulatory issues affecting information security and monitor the assessment of their impact on the organization, in order to recommend suitable action plans and enable informed decision making. Design and ensure implementation of governance structure for information security to manage conformity and compliancy to security KSA-wide. Bring pressing information security vulnerabilities/risks to top management's attention so that immediate remedial action can be taken.<br>Cybersecurity Compliance Ensure regulatory compliance with SAMA CSF, NCA and other applicable regulations; maintain evidence repositories and self‑assessment maturity reporting. Plan and coordinate periodic cybersecurity reviews and independent audits; track and remediate findings to closure. Cybersecurity Monitoring and Assurance Coordinate with Group Security Office and ensure continuous monitoring and logging; maintain SOC capabilities for event detection, triage, and escalation. Manage the monitoring of information security violations, review and provide recommendations on corrective action in order to ensure that adequate information security in compliance with the necessary standards guidelines and policies. Manage the testing of security architecture to evaluate the security strengths and detect possible threats to IT systems. Business Continuity Framework, Planning & Governance Establish business continuity plans commensurate with the nature, size and complexity of operations, taking into consideration different types of likely or plausible risks/scenarios to which the group may be vulnerable in order to provide resilience against such risks/scenarios. Ensure that BCM plans are defined, rigorously tested, and implemented across all departments (including call tree testing, Crisis Management plan simulation, planning of premises consolidated and/or integrated exercises), in response to threats and hazards identified through risk management processes. Conduct training and awareness programs and facilitate their implementation to ensure that staff can effectively execute BCM plans. Design, develop and implement the BC corporate governance model to develop effective guidelines for conducting the business continuity process. <br>Incident/Disaster Management Own the Cybersecurity Incident Response Plan; lead incident coordination, forensics, eradication, and recovery; conduct post‑incident reviews and lessons learned. Define communication and regulatory reporting workflows; ensure timely internal/external notifications per regulatory expectations. Ensure that the recovery capabilities meet the business requirements through conducting regular testing in coordination with IT and analyzing the future business needs, so that the decisions related to the design and procurement of the new recovery infrastructure are facilitated by key inputs and facts. Ensure maintaining a log of incidents and review reports before presenting to the top management to ensure they are comprehensive and accurate in their key findings and provide value added recommendations for improvements of the business continuity plans.<br>Data Privacy Develop data privacy strategies. Act as the primary point of contact within FAB KSA for members of staff, regulators, and any relevant public bodies on issues related to data protection –when needed. Ensure the FAB’s policies and procedures are in accordance with Personal Data Privacy Law (PDPL) and codes of practice. Evaluate the existing data privacy controls and identify areas of none or partial compliance and rectify any issues in consultation with key stakeholders. Inform and advise the Data Controller or Data Processor on all matters related to data privacy. Promote a culture of data privacy compliance across all units of the organization. Provide education to employees on important data compliance requirements. Devise training plans and provide data protection advice and support for members of staff. Hold training with staff members across different business units who are involved in data handling or processing. Proactively conduct audits to ensure compliance and address potential issues. Maintain records of all data processing activities carried out by FAB KSA. Monitoring changes to local privacy laws and making recommendations when appropriate. Reporting incidents to regulator and/or customers (depending on the incident). Review and edit existing documents or compose new documentation to ensure including all the law’s requirements in the bank literature. Lead and involve in data privacy related projects and initiatives. Coordinate with HO and other stakeholders for better alignment and efficiency. <br>Change Management Integrate cybersecurity into project and change governance; perform security assessments for new initiatives and technology changes. Participate in management of change through continuous improvement of functional systems, processes and practices considering global standards and changes in the business environment which demand proactive action plans<br>Security Awareness & Training• Coordinate with Group Security awareness team ad develop role‑based awareness and training programs; measure effectiveness and drive culture change.<br>QUALIFICATIONS & EXPERIENCE: <br>Minimum Qualification Bachelor’s degree in IT or related discipline. Master’s degree in business administration, or a related discipline is preferred. Professional certifications preferred: CISSP, CISM, CRISC, ISO/IEC 27001 Lead Implementer/Lead Auditor, CBCP/CMCE, CCSP, SANS (e.g., GCIH, GCIA). <br>Minimum Experience+10 years’ relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the Information Security & Business Continuity management function.

<h3 >About the Role</h3> <p >Alandalus Education is seeking a <strong >Strategic Performance &amp; Business Intelligence Analyst</strong> to join its Strategy Department. This full-time role, based in Jeddah, Makkah, Saudi Arabia, is crucial for driving informed decision-making and enhancing performance efficiency across the organization and its various branches.</p> <h3 >Role Purpose</h3> <p >The successful candidate will leverage practical experience in strategic planning, corporate performance management, data analysis, and business intelligence. This position involves developing and managing the performance metrics system, analyzing operational and strategic data, and transforming complex data into actionable insights and recommendations that support strategy execution and organizational performance measurement.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and monitor the Key Performance Indicators (KPIs) framework and the Balanced Scorecard.</li> <li >Monitor departmental and branch performance, analyzing deviations from set targets.</li> <li >Support the preparation and ongoing monitoring of strategic and operational plans.</li> <li >Prepare periodic reports and executive presentations on organizational performance for executive management, committees, and the Board of Directors.</li> <li >Collect data from diverse systems and platforms, ensuring its quality and accuracy.</li> <li >Design and develop interactive business intelligence dashboards.</li> <li >Analyze data to identify trends, derive insights, and formulate recommendations that support strategic decision-making.</li> <li >Develop automated reports and enhance the efficiency of data collection and reporting processes.</li> <li >Conduct benchmarking and performance analysis across various branches and departments.</li> <li >Contribute to the development of organizational performance management tools and platforms.</li> <li >Assess departmental needs and translate them into specific analytical requirements, reports, and dashboards.</li> <li >Support digital transformation projects related to organizational performance, leveraging artificial intelligence and automation tools for improved reporting and data analysis.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Business Administration, Management Information Systems, Data Science, Statistics, Economics, or a related field.</li> <li >At least <strong >3–5 years of experience</strong> in strategic planning, organizational performance management, business intelligence, data analysis, or business analysis.</li> <li >Certified KPI Professional (CKP) or Certified KPI Practitioner (CKP) certification.</li> <li >Proven experience in developing strategic plans or monitoring their implementation.</li> <li >Demonstrated experience in developing and managing Key Performance Indicators (KPIs) and Balanced Scorecards.</li> <li >Experience in preparing professional reports and executive presentations for senior management, committees, and the board of directors.</li> <li >Ability to transform data into strategic insights that support decision-making.</li> <li >Fluency in both Arabic and English, spoken and written, with the ability to prepare professional reports and executive presentations in both languages.</li> <li >Advanced skills in Microsoft Excel and PowerPoint.</li> <li >Advanced experience with Power BI and other business intelligence tools.</li> <li >Good knowledge of databases and SQL.</li> <li >Experience using digital platforms and enterprise performance management systems, with the ability to leverage technology for monitoring and reporting efficiency.</li> <li >Experience in multi-branch organizations or the education sector is preferred.</li> <li ><em >Preferred Certifications:</em> Balanced Scorecard Professional (BSP), Microsoft Power BI Data Analyst Associate, or professional certifications in Business Analysis or Business Intelligence.</li> <li ><em >Preferred Experience:</em> With ERP systems and enterprise performance management platforms.</li> </ul> <h3 >Required Skills and Competencies</h3> <ul > <li >Strong strategic and analytical thinking capabilities.</li> <li >Ability to effectively transform data into actionable information and insights.</li> <li >Excellent skills in preparing professional reports and executive presentations.</li> <li >Robust business analysis skills and a clear understanding of departmental needs.</li> <li >Proficiency in handling and accurately analyzing large volumes of data.</li> <li >Exceptional communication, presentation, and coordination skills with various stakeholders.</li> <li >Proficiency in using digital technologies, platforms, and artificial intelligence tools to support data analysis and reporting.</li> <li >Ability to manage multiple projects and requirements simultaneously and work effectively independently.</li> </ul> <h3 >Work Environment and Location</h3> <p >This full-time position is based within Alandalus Education's Strategy Department in Jeddah, Makkah, Saudi Arabia, operating within a dynamic multi-branch educational organization.</p>