وظائف السياحة - جدة السعودية

<div>Job Advertisement – Tourism Programs Officer</div><div><br></div><div>Job Title: Tourism Programs Officer</div><div>Department: Tourism and Travel</div><div>Location: Jeddah</div><div>Job Type: Full-time</div><div><br></div><div>Job Summary</div><div><br></div><div>We are looking for a Tourism Programs Officer to join our team, responsible for preparing and coordinating tourism programs and trips, providing suitable options for clients, and following up on bookings and tourism services to ensure a distinguished customer experience.</div><div><br></div><div>Duties and Responsibilities</div><div><br></div><div>* Preparing and designing domestic and international tourism programs according to customer needs.</div><div>* Preparing price offers and tourism programs and presenting them to clients.</div><div>* Booking hotels, flights, transportation, tours, and tourist activities.</div><div>* Coordinating with hotels, airlines, and tourism service providers.</div><div>* Following up on bookings and ensuring all services are delivered according to the agreed program.</div><div>* Communicating with clients, responding to their inquiries, and providing appropriate tourism advice.</div><div>* Making modifications to programs and bookings as requested by the client.</div><div>* Following up with clients before, during, and after the trip to ensure their satisfaction.</div><div>* Researching new tourist destinations and competitive offers and prices.</div><div>* Preparing innovative and integrated tourism programs according to the budget and required duration.</div><div>* Monitoring competitors, prices, and offers in the tourism market.</div><div>* Adhering to company policies and procedures and achieving sales and customer service goals.</div><div>* Preparing reports on bookings, sales, and tourism programs as needed.</div><div><br></div><div>Requirements</div><div><br></div><div>* Previous experience in tourism and travel or preparing tourism programs.</div><div>* Good knowledge of tourist destinations, hotels, and tourism services.</div><div>* Excellent communication and customer service skills.</div><div>* Ability to prepare professional tourism offers and programs.</div><div>* Ability to negotiate with clients and service providers.</div><div>* Proficiency in using computers and Microsoft Office programs.</div><div>* Proficiency in English is a plus.</div><div>* Ability to work under pressure and complete tasks within deadlines.</div><div>* High organizational and follow-up skills.</div><div><br></div><div>Benefits</div><div><br></div><div>* A generous salary determined by experience and competence.</div><div>* Commissions and bonuses according to the company's system.</div><div>* A professional work environment and opportunities for career development.</div>

<p>Job Title: Tourism Hospitality Units Operations Supervisor<br><br>We are looking for an employee with previous experience in operating hotels, serviced apartments, and tourist units, to work within the hospitality facilities operations team.<br><br>Job Duties:<br><br>* Receiving customers and dealing with them professionally.<br>* Managing check-in and check-out procedures.<br>* Following up on customer bookings and responding to their inquiries.<br>* Supervising cleaning staff and ensuring units are ready before customers arrive.<br>* Following up on customer feedback and resolving issues during their stay.<br>* Using booking and tourist accommodation software and platforms.<br>* Preparing periodic reports on occupancy, bookings, and unit status.<br>* Coordinating with the maintenance and cleaning team to ensure operational quality.<br><br>Requirements:<br><br>* Previous experience in operating hotels, serviced apartments, or tourist hospitality facilities.<br>* Experience in guest check-in and check-out and direct customer interaction.<br>* Proficiency in using computers and booking software and platforms.<br>* Ability to supervise cleaning staff and organize their tasks.<br>* Good communication, quick response, and problem-solving skills.<br>* Preferably, the applicant should be located in Jeddah.<br>* Commitment, ability to work under pressure, and flexibility in working hours.<br><br>Work Location: Jeddah<br>Job Type: Operation and supervision of tourist hospitality units</p>

<p>The best restaurant worker should have experience</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة عجائب البحار للمشروعات السياحية والترفيهية، فرع جدة، عن <strong >مرشد سياحي</strong> للانضمام إلى فريقها في مدينة جدة بمنطقة مكة المكرمة. يركز هذا الدور بدوام كامل على استقبال ومرافقة السياح، وتقديم الإرشاد اللازم حول المواقع السياحية والمتاحف، بالإضافة إلى تطوير البرامج السياحية وإعداد التقارير المتخصصة. يتطلب الدور خبرة تتراوح بين 0-1 سنة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >المشاركة في وضع أهداف واستراتيجيات الإرشاد السياحي وخططه، ومتابعة تطبيقها وتنفيذها.</li> <li >استقبال ومرافقة السياح، وتزويدهم بالأدلة الإرشادية عن البرامج السياحية المتاحة.</li> <li >تعريف السياح بالأماكن السياحية والمتاحف، وتوضيح المعلومات المتعلقة بها وشرح الملامح الطبيعية والتاريخية لها، مع توضيح القواعد واللوائح المتبعة.</li> <li >التنسيق مع المدارس والمؤسسات الحكومية لتنظيم الزيارات الجماعية الهادفة إلى التعريف بحضارة المملكة وتراثها وتاريخها.</li> <li >دراسة البرامج السياحية الحالية لتحديد مشكلاتها، وتطوير برامج سياحية أكثر ملاءمة لاستقطاب مجموعات سياحية بشكل أفضل.</li> <li >إعداد الوثائق والتقارير المتخصصة بالإرشاد السياحي، وتقديم التوصيات والحلول المناسبة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة تتراوح بين <strong >0-1 سنة</strong> في مجال الإرشاد السياحي أو مجال ذي صلة.</li> <li >القدرة على استيعاب وتوصيل المعلومات التاريخية والثقافية والطبيعية بدقة ووضوح.</li> </ul> <h3 >المهارات والكفاءات</h3> <ul > <li >مهارات تواصل وعرض ممتازة باللغة العربية.</li> <li >القدرة على التخطيط والتنظيم الفعال للبرامج والزيارات السياحية.</li> <li >مهارات حل المشكلات واتخاذ القرارات لتحسين تجربة السياح.</li> <li >القدرة على إعداد التقارير والوثائق المهنية.</li> <li >الالتزام باللوائح والسياسات المعتمدة في مجال الإرشاد السياحي.</li> </ul> <h3 >تفاصيل العمل والموقع</h3> <p >هذه الوظيفة بدوام كامل ومقرها في مدينة <strong >جدة</strong>، ضمن منطقة <strong >مكة المكرمة</strong>. يتطلب الدور التفاعل المباشر مع السياح والمؤسسات المختلفة لضمان تقديم تجربة سياحية متكاملة ومثرية.</p> <h3 >عن فرع شركة عجائب البحار للمشروعات السياحية والترفيهية</h3> <p >تعد شركة عجائب البحار للمشروعات السياحية والترفيهية من الشركات الرائدة في مجال السياحة والترفيه، وتهدف إلى تقديم تجارب سياحية مميزة للزوار. يساهم المرشد السياحي في تحقيق هذه الرؤية من خلال تقديم خدمات إرشادية عالية الجودة.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة حجوزاتي ترفل للسفر و السياحة عن <strong >منظم سياحي</strong> للانضمام إلى فريقها في مدينة جدة، ضمن منطقة مكة المكرمة. يركز هذا الدور بدوام كامل على إعداد وتنظيم برامج سياحية متكاملة، بما في ذلك الفنادق والزيارات والانتقالات، مع ضمان التنفيذ السليم ومعالجة أي تحديات قد تطرأ. يتطلب الدور خبرة تتراوح بين 0-1 سنة، مما يجعله فرصة مثالية للمبتدئين الطموحين في قطاع السياحة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >إعداد وتصميم وتنظيم البرامج والرحلات السياحية المتنوعة.</li> <li >ترتيب خدمات الإقامة والإيواء السياحي، بالإضافة إلى خدمات الترفيه والإرشاد السياحي.</li> <li >تسعير البرامج السياحية بالتنسيق المباشر مع الشركة.</li> <li >ترتيب خدمات التأمين أثناء السفر بالتعاون مع شركات التأمين المرخصة، بعد الحصول على الموافقات اللازمة من الجهات المختصة.</li> <li >متابعة سير البرامج السياحية لضمان نجاحها كما هو مخطط له، والتأكد من جودة الخدمات المقدمة للعملاء.</li> <li >الالتزام بالأنظمة والتعليمات المتعلقة بالنواحي الأمنية خلال تنفيذ البرامج.</li> <li >تسجيل وحفظ البيانات الخاصة بالعملاء والخدمات التي سيتم تنفيذها وتسويقها، وفقاً لتعليمات الجهات المختصة.</li> <li >معالجة وحل المشاكل التي قد تواجه الملفات الخاصة بالبرامج السياحية.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال تنظيم البرامج السياحية أو ما شابه.</li> <li >القدرة على التخطيط والتنظيم الفعال للرحلات والبرامج السياحية.</li> <li >مهارات تواصل ممتازة والقدرة على التعامل مع العملاء والجهات المختلفة.</li> <li >القدرة على حل المشكلات واتخاذ القرارات السريعة.</li> </ul> <h3 >بيئة العمل</h3> <p >يعمل منظم السياحي ضمن فريق شركة حجوزاتي ترفل للسفر و السياحة في مدينة جدة. الوظيفة بدوام كامل وتتطلب الالتزام بجدول العمل المحدد لضمان سير العمليات بسلاسة وكفاءة.</p> <h3 >عن شركة حجوزاتي ترفل للسفر و السياحة</h3> <p >تعد شركة حجوزاتي ترفل للسفر و السياحة إحدى الشركات الرائدة في تقديم الخدمات السياحية، وتسعى دائماً لتقديم أفضل البرامج والرحلات لعملائها. تلتزم الشركة بمعايير الجودة والسلامة لضمان تجربة سفر ممتعة وآمنة للجميع.</p> <h3 >التقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للانضمام إلى فريق عملنا في شركة حجوزاتي ترفل للسفر و السياحة.</p></div>

<h3 >About the Role</h3> <p >Batterjee Medical College is seeking a <strong >Tourism Security Vocational Trainer</strong> to deliver industry-aligned, competency-based training. This full-time position, based in Jeddah and Makkah, requires 2-5 years of experience and focuses on preparing students for security and safety roles within the tourism, hospitality, hotel, resort, and destination management sectors. The role involves combining practical security expertise with effective vocational training skills to ensure students develop essential competencies aligned with TVTC requirements and Saudi labor market needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver competency-based theoretical and practical training in Tourism Security and related subjects, adhering to approved curricula.</li> <li >Conduct practical exercises, workshops, simulations, and scenarios that reflect real-world tourism and hospitality security environments.</li> <li >Integrate relevant industry procedures, professional standards, and current sector practices into all training delivery.</li> <li >Apply practical and student-centered teaching methodologies to support comprehensive competency development.</li> <li >Develop and administer practical assessments, scenario-based evaluations, and skills checklists to evaluate student performance.</li> <li >Provide structured feedback, coaching, and mentoring to enhance student learning and address areas requiring additional support.</li> <li >Contribute to the development, review, and continuous improvement of Tourism Security training materials and curricula.</li> <li >Ensure all training activities comply with TVTC regulations, approved curricula, institutional policies, and quality standards.</li> <li >Maintain complete and accurate records of training delivery, assessments, attendance, and workplace placements.</li> </ul> <h3 >Specific Training Areas</h3> <p >The trainer will deliver instruction in critical areas of tourism security, including:</p> <ul > <li >Security procedures and access control</li> <li >Guest, visitor, and employee safety protocols</li> <li >Security patrols and surveillance awareness</li> <li >Incident reporting and documentation</li> <li >Emergency and evacuation procedures</li> <li >Risk and hazard identification</li> <li >Crowd management and event security</li> <li >Conflict management and professional communication</li> <li >Security awareness and suspicious-behavior reporting</li> <li >Protection of tourism facilities and assets</li> </ul> <h3 >Practical Training Oversight</h3> <ul > <li >Coordinate and supervise on-the-job training (OJT), internships, and field training at approved industry locations.</li> <li >Support students during practical placements within hotels, resorts, tourism destinations, and other relevant environments.</li> <li >Monitor student attendance, performance, and professional behavior during training placements.</li> <li >Maintain effective communication with workplace supervisors and industry partners to ensure meaningful exposure to real-world security operations.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li ><strong >TVTC Trainer Approval is mandatory.</strong></li> <li >A minimum of 2-5 years of experience in a relevant security or vocational training role.</li> <li >Demonstrated strong practical security experience combined with effective vocational training skills.</li> <li >Ability to deliver hands-on instruction, simulations, and workplace-based learning.</li> </ul> <h3 >Location and Work Type</h3> <p >This is a full-time position based in Jeddah and Makkah. The role requires active participation in faculty meetings, professional development activities, and institutional initiatives.</p>

Company Description Narcissus Hotels & Resorts is a Saudi luxury hospitality brand that blends authentic Arabian heritage with contemporary elegance to deliver high-end accommodation and leisure experiences. The group operates several flagship properties, including Narcissus Riyadh, a premium urban destination in the capital for business and leisure guests. Narcissus Obhur in North Jeddah is a beachfront resort offering a private beach, spa, and extensive leisure facilities for guests seeking privacy and relaxation. Narcissus Al Hamra is a refined hotel known for its prime location, upscale services, and suitability for events, meetings, and tranquil stays. Across all properties, the brand is committed to service excellence, innovation, and building long-term guest relationships in line with Saudi Arabia’s hospitality and tourism vision.<br>Role Description The Spa Manager will oversee daily spa operations at Narcissus Hotel and Residence, ensuring a welcoming environment, consistent service quality, and adherence to brand standards. This full-time, on-site role is based in Jeddah and includes managing spa staff scheduling, performance, and training, as well as coordinating treatments, facilities, and guest flow. The Spa Manager will monitor inventory, equipment maintenance, and hygiene standards, while ensuring compliance with health and safety regulations. The role includes developing spa promotions, collaborating with sales and marketing, optimizing guest satisfaction, and tracking revenue and cost control. The Spa Manager will also handle guest feedback, resolve service issues, and contribute to continuous improvement of spa services and experiences.<br>Qualifications<br> Strong spa operations management skills, including staff supervision, scheduling, and workflow coordination. Experience in guest service, hospitality, and handling customer feedback in a luxury or upscale environment. Knowledge of spa treatments, wellness concepts, and health and safety standards within spa facilities. Ability to manage budgets, monitor KPIs, and support revenue growth through effective service and promotions. Proficiency in communication and interpersonal skills, with the ability to collaborate across hotel departments. Solid organizational and problem-solving skills, with attention to detail and service consistency. Saudi nationality, with fluency in Arabic and good command of English; additional languages are an advantage. Previous experience in spa or wellness management, preferably within a hotel or resort setting. Relevant diploma or degree in hospitality, business management, or wellness-related fields is preferred. Ability to work flexible hours, including weekends

Job Description Research, explore and study different travel destination options Research destination and travel prices, customs, weather conditions, reviews etc. Develop strategic policies and programs for corporate travel. Handle and oversee all travel arrangements (air, lodgings etc.). Determining each client's requirements needs to Suggest suitable travel Packages. Manage relationships with travel agencies and vendors. Negotiate contracts or rates with travel service providers. Provide advice on travel documents, insurance, import/export regulations etc. Build and maintain relationships with clients. Ensure compliance in all aspects of travel procedures. Managing the entire travel program & Suggest improvement and innovation in travel programs. Maintain trustworthy relationships with travel agencies and vendors Develop and promote tourism in their region Identify different target markets and to design appropriate packages to meet their needs. Manage tourism, staff supervision and development. Establishing tourism offices Internationally.<br>Job Requirements Proven experience as a Tourism Manager. Bachelor Degree in Hospitality, Marketing, Tourism, Business or relevant field. Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English, knowledge of additional languages is an advantage. Proficiency, sales skills and customer oriented approach. Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.). Ability to present and communicate effectively. Knowledge of international travel regulations, customs and currencies. Proficiency with Microsoft Office Suite as well as database technology. Proficiency in social media including Constant Contact, Twitter, Facebook, and Instagram. Strong interpersonal and communication skills.. Familiarity with business travel management processes and practices. Existing relationships with airlines and hotels.. Ability to provide excellent customer service and be a team player. Ability to function both independently and in a team environment. Strong people and interpersonal skills. Ability to work flexible hours sometimes and travel constantly.

Job SummaryWe are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh. This center is a dedicated space for immersive gaming and social networking experiences. This is a front-line, in-person role focused on user interaction and product demonstrations. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.<br>Key Responsibilities Welcome visitors and provide a warm, engaging first impression of the Yalla brand Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand, and other Yalla social and gaming applications Assist users in understanding game rules, app features, and onboarding steps Support users with app download, registration, and first-time usage on their own smartphones Encourage user engagement and long-term participation through positive product experiences Create a lively, friendly, and welcoming atmosphere within the UX Center Collect user feedback and share insights with internal teams to help improve products and services Support on-site activities, events, and campaigns when required Ensure brand guidelines, service standards, and user experience principles are consistently followed<br>What We’re Looking For Bachelor’s degree or equivalent (fresh graduates are welcome) Strong communication skills in Arabic and English Interest in mobile applications, online games, social networking, or digital entertainment Ability to interact confidently with people of different ages and backgrounds Comfortable guiding users through smartphone apps and digital experiences Previous experience in customer experience, retail, events, or tech-related roles is an advantage<br>Skills & Competencies Excellent interpersonal and communication skills Friendly, enthusiastic, and approachable personality Ability to explain digital products clearly and simply Strong user-focused mindset with attention to experience quality Team player with a proactive and positive attitude Willingness to work flexible hours, including weekends and holidays, with rotational off-days<br>What We Offer A fun, dynamic, and people-centered work environment Comprehensive training on Yalla’s gaming and social platforms Opportunity to be part of one of the fastest-growing tech companies in the region Career growth opportunities within a leading digital entertainment group

<h3 >About the Role</h3> <p >Adidas Group is seeking a <strong >Specialist Omnichannel Execution - Area Visual Merchandiser</strong> for a full-time position in Jeddah, with responsibilities extending to Riyadh. This role focuses on driving the implementation of visual merchandising best practices and in-store communication standards to enhance the consumer journey and highlight product features and brand stories, ultimately driving sell-through across a portfolio of stores.</p> <h3 >Key Responsibilities</h3> <ul > <li >Train, guide, and motivate In-Store Visual Merchandisers (ISVM) to ensure consistent execution excellence across both DTC and WHS environments.</li> <li >Cascade brand and VM guidelines to ISVM and store teams to ensure executional excellence and understanding of principles.</li> <li >Guide and influence ISVM and store teams on consumer journeys, store layout, capacities, product density, color flow, mannequin styling, VM standards, and ISC materials.</li> <li >Assist in measuring and reporting on retail productivity, providing recommendations for continuous improvement.</li> <li >Understand consumer profiles, retail KPIs, and OTG strategy to inform decision-making.</li> <li >Support the omnichannel team by providing field/store insights for campaign planning to address individual store and market needs.</li> <li >Ensure campaign readiness at the store level, including creating plug &amp; plays, collating installation permits, developing campaign reporting documentation, and liaising with suppliers for OCM installations.</li> <li >Proactively identify opportunities for efficiency in process and implementation to both retail operations and omnichannel teams.</li> <li >Audit and order VM tools for stores in collaboration with retail and omnichannel teams.</li> <li >Gather, consolidate, and deliver input on visual merchandising and campaign performance from the DTC Market to the Hub &amp; Global teams.</li> <li >Report to the Omnichannel team and Retail Operations team to ensure harmonious delivery of business priorities.</li> <li >Lead new store openings in collaboration with stakeholders to ensure retail execution aligns with store concepts and brand guidelines, overseeing in-store VM team support.</li> <li >Drive overall brand success across key Trade Zones by auditing and reporting on all DTC and WHS touchpoints.</li> <li >Lead on-the-ground communication and training with WHS retailers in key Trade Zones, providing VM training and in-store support.</li> <li >Collaborate with the back-office team on consumer journeys for key WHS doors.</li> <li >Report on-the-ground analysis of Adidas executions and competitor activations.</li> </ul> <h3 >Required Experience and Capabilities</h3> <ul > <li >2-5 years of relevant experience.</li> <li >Ability to take a proactive approach to strategy implementation and communicate effectively with stakeholders to ensure alignment of priorities.</li> <li >Strong interpersonal and clear communication skills to deliver results in a fast-paced, competitive environment.</li> <li >Knowledge of retail landscape, visual merchandising, retail marketing, and presentation.</li> <li >Strong project and planning skills, demonstrating organization and a 'finisher, completer' mentality.</li> <li >Understanding of store KPIs to make commercial decisions while upholding brand standards.</li> <li >Ability to think conceptually and strategically, diagnosing and translating sales/category reporting into in-store merchandising strategies.</li> <li >Knowledge of customer service principles and processes.</li> <li >Ability to learn and adapt quickly in a dynamic environment.</li> <li >Demonstrates an inspirational attitude that contributes to a positive team environment.</li> <li >Ability to build and maintain effective working relationships with team members and business partners.</li> <li >Well-developed ability to speak, read, comprehend, and write English.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Ability to effectively communicate with customers and store personnel.</li> <li >Ability to work a flexible schedule, including evenings, overnight shifts, and weekends, to meet business needs.</li> <li >Ability to manage a portfolio of stores.</li> <li >Must hold a valid driver's license.</li> </ul> <h3 >Work Environment</h3> <p >This role is based in Jeddah, Saudi Arabia, with responsibilities covering stores in Jeddah and Riyadh. The position is full-time and involves working within the Omnichannel and Retail Operations teams.</p> <h3 >Application Process</h3> <p >Candidates meeting the specified qualifications and experience are encouraged to apply.</p>

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br>About The Job<br><br>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food & Beverage Department in Riyadh, the Director of Restaurant Bar & Experience is responsible for all operational and administrative aspects of the Food & Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues.<br><br>As Director of Restaurant Bar & Experience, you will be responsible for the following duties: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People & Culture Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. On The Job trainers and trainings. Group Training Technique trainers and trainings. Update and maintain a complete Training Matrix for your division and departments. Update and maintain Job Description and Job Specification Matrix for your division and departments.<br>As Director of Restaurant Bar & Experience, we expect from you: <br><br>To supervise the function of all F&B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved. To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following:Quality levels of products and service Guest Satisfaction Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA) Merchandising and Marketing Financial Performance Food Hygiene and cleanliness Employee grooming<br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br>Benefits<br><br>A competitive salary. A competitive incentive. VIP Health insurance.<br><br>We’re Fans. Are you?

<br> <div> <div> <div> <div> <p> <strong>RESPONSIBILITIES</strong> </p> <p> </p> <div> <ul> <li>Ensures highest possible guest satisfaction, bearing in mind the importance of telephone communication in present days. </li> <li>Ensures smooth operation of the hotel s switchboard.</li> <li> <span>Cooperates with all hotel departments. Ensures professional assistance with telephone related requirements.</span> </li> </ul> </div> <div> <ul> <li>Maintains an excellent reputation in the eyes of the public, guests, visitors and the team </li> <li>Maintains the Minimum Operating standards and the Rosewood standards.</li> </ul></div></div></div></div></div>

Additional Information<br><br>Job Number 26118381<br><br>Job Category Spa<br><br>Location Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia, 23326VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Management of Spa Operations and Budgets<br><br> Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br><br>Ensuring and Delivering Exceptional Customer Service<br><br> Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance.<br><br>Conducting Human Resources Activities<br><br> Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.