Job SummaryWe are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh. This center is a dedicated space for immersive gaming and social networking experiences. This is a front-line, in-person role focused on user interaction and product demonstrations. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.
Key Responsibilities Welcome visitors and provide a warm, engaging first impression of the Yalla brand Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand, and other Yalla social and gaming applications Assist users in understanding game rules, app features, and onboarding steps Support users with app download, registration, and first-time usage on their own smartphones Encourage user engagement and long-term participation through positive product experiences Create a lively, friendly, and welcoming atmosphere within the UX Center Collect user feedback and share insights with internal teams to help improve products and services Support on-site activities, events, and campaigns when required Ensure brand guidelines, service standards, and user experience principles are consistently followed
What We’re Looking For Bachelor’s degree or equivalent (fresh graduates are welcome) Strong communication skills in Arabic and English Interest in mobile applications, online games, social networking, or digital entertainment Ability to interact confidently with people of different ages and backgrounds Comfortable guiding users through smartphone apps and digital experiences Previous experience in customer experience, retail, events, or tech-related roles is an advantage
Skills & Competencies Excellent interpersonal and communication skills Friendly, enthusiastic, and approachable personality Ability to explain digital products clearly and simply Strong user-focused mindset with attention to experience quality Team player with a proactive and positive attitude Willingness to work flexible hours, including weekends and holidays, with rotational off-days
What We Offer A fun, dynamic, and people-centered work environment Comprehensive training on Yalla’s gaming and social platforms Opportunity to be part of one of the fastest-growing tech companies in the region Career growth opportunities within a leading digital entertainment group