وظائف السياحة في السعودية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><b>The Role of the Core Agent</b><p>As a Core Agent, you will be responsible for handling guest reservations and supporting the hotel’s revenue and booking operations. You will act as a key point of contact for guests, providing accurate information, efficient booking services, and a professional experience that reflects the brand’s standards. This role requires attention to detail, clear communication, and a strong service mindset.</p><br><br><b>What You Will Do</b><ul><li>Handle incoming reservation inquiries through phone, email, and system platforms.</li><li>Create, modify, and cancel reservations accurately in the property management system.</li><li>Provide guests with clear information about room types, rates, availability, and hotel services.</li><li>Apply correct rate codes, promotions, and packages according to policy.</li><li>Ensure all guest details and booking information are accurate and properly recorded.</li><li>Coordinate with Front Office, Revenue, and other departments as needed.</li><li>Respond to guest inquiries professionally and within established service standards.</li><li>Support revenue goals through proper booking practices and upselling when applicable.</li></ul><b>What You Bring</b><ul><li>Previous experience in Reservations, Call Center, or Front Office is preferred.</li><li>Strong attention to detail and ability to manage multiple bookings accurately.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast‑paced, service‑oriented environment.</li><li>Professional telephone etiquette and problem‑solving skills.</li><li>Strong organizational and time‑management abilities.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li><b>Fluency in English is required; Arabic language skills are a must.</b></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Competitive salary in a tax-free environment.</p><br><br></li><li><p>Housing and transportation.</p><br><br></li><li><p>30 days of vacation plus public holidays.</p><br><br></li><li><p>Travel Allowances</p><br><br></li><li><p>Paid home leave tickets.</p><br><br></li><li><p>Complimentary meals and uniform cleaning.</p><br><br></li><li><p>Medical and life insurance.</p><br><br></li><li><p>Employee Assistance Program and worldwide complimentary room nights.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li><p>Full-time role.</p><br><br></li></ul><br><p><b>Localization Requirement</b></p><br><br><ul><li><p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and operational excellence.</p><br><br></li></ul><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Marriott International is seeking an <strong style="font-weight:700;">Assistant Revenue Manager</strong> for a full-time position in Jeddah. This role is central to maintaining transient rooms inventory and maximizing transient revenue for the hotel(s). The Assistant Revenue Manager will be responsible for strategic inventory management, recommending pricing and positioning for cluster properties, and ensuring clean booking windows for customers.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Maintain the transient rooms inventory for the hotel(s) and release group rooms back into general inventory.</li> <li style="margin:0 0 6px;">Oversee the inventory management system to verify the appropriateness of agreed-upon selling strategies.</li> <li style="margin:0 0 6px;">Compile information, analyze, and monitor actual sales against projected sales, identifying underlying principles and facts.</li> <li style="margin:0 0 6px;">Utilize computers and computer systems, including hardware and software, for programming, data entry, and information processing.</li> <li style="margin:0 0 6px;">Generate and provide accurate and timely results in the form of reports and presentations.</li> <li style="margin:0 0 6px;">Conduct sales strategy analysis and refine as appropriate to increase market share for all properties.</li> <li style="margin:0 0 6px;">Maintain accurate reservation system information and analyze period-end data to identify trends, future need periods, and obstacles.</li> <li style="margin:0 0 6px;">Generate updates on the transient segment each period and assist with the account diagnostics process.</li> <li style="margin:0 0 6px;">Inform and update executives, peers, and subordinates on relevant information in a timely manner.</li> <li style="margin:0 0 6px;">Attend staff, forecast, and long-range meetings as requested by properties.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Revenue Strategy and Execution</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Update market knowledge and align strategies and approaches accordingly to achieve and exceed performance goals.</li> <li style="margin:0 0 6px;">Establish long-range objectives and specify the strategies and actions to achieve them, driving the execution of predetermined strategies.</li> <li style="margin:0 0 6px;">Provide revenue management functional expertise to cluster general managers, leadership teams, and market sales leaders.</li> <li style="margin:0 0 6px;">Ensure hotel strategies conform to brand philosophies and initiatives, and that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.</li> <li style="margin:0 0 6px;">Prepare sales strategy meeting agendas and supporting documentation, communicating proactively with properties regarding rate restrictions and strategy.</li> <li style="margin:0 0 6px;">Manage rooms inventory to maximize cluster rooms revenue and assist hotels with pricing and business evaluation recommendations.</li> <li style="margin:0 0 6px;">Lead efforts to coordinate strategies between group sales offices and support cluster selling initiatives by working with all reservation centers.</li> <li style="margin:0 0 6px;">Use reservation systems and demand forecasting systems to determine, implement, and control selling strategies.</li> <li style="margin:0 0 6px;">Check distribution channels for hotel positioning, information accuracy, and competitor positioning.</li> <li style="margin:0 0 6px;">Ensure property diagnostic processes (PDP) are used to maximize revenue and profits, initiating, implementing, and evaluating revenue tests.</li> <li style="margin:0 0 6px;">Provide recommendations to improve the effectiveness of revenue management processes.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Stakeholder Engagement and Brand Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Develop and manage internal key stakeholder relationships in a proactive manner.</li> <li style="margin:0 0 6px;">Act as a liaison, when necessary, between property and regional/corporate systems support.</li> <li style="margin:0 0 6px;">Communicate brand initiatives, demand, and market analysis to hotels, clusters, franchise partners, and owners.</li> <li style="margin:0 0 6px;">Understand and communicate the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li> <li style="margin:0 0 6px;">Promote and protect brand equity.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, with <strong style="font-weight:700;">3 years of experience</strong> in revenue management, sales and marketing, or a related professional area.</li> <li style="margin:0 0 6px;">OR a 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, with <strong style="font-weight:700;">1 year of experience</strong> in revenue management, sales and marketing, or a related professional area.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Marriott International and The Ritz-Carlton</h3> <p style="margin:0 0 12px; ************;">Marriott International encompasses a portfolio of brands, including The Ritz-Carlton, which is recognized for delivering exceptional luxury service across more than 100 award-winning properties worldwide. The Ritz-Carlton team operates under "Gold Standards," which guide daily operations and foster a culture that empowers employees to be creative, thoughtful, and compassionate. Joining this team means upholding these standards and contributing to a global leader in luxury hospitality, with opportunities for professional growth within Marriott International.</p>

<p>As Front Office Manager at Mansard Riyadh, a Radisson Collection Hotel , you will lead the Front Office operation, ensuring every guest enjoys a seamless and sophisticated journey from arrival through departure. You will be responsible for creating warm, personalised, and memorable luxury experiences that reflect the Radisson Collection brand promise, while maintaining the highest standards of hospitality, operational excellence, and service quality. This role requires a guest-focused leader who is passionate about luxury hospitality, thrives in a refined urban luxury environment, and inspires the Front Office team to deliver exceptional service while driving operational efficiency and guest satisfaction.</p><p><b><br></b></p><p><b>What You'll Do</b></p><p>Front Office Operations Management</p><ul><li>Oversee all daily Front Office operations including Reception, Guest Services, Concierge, Bell Desk, and arrival/departure experiences.</li><li>Ensure smooth, efficient, and personalised guest journeys aligned with Radisson Collection luxury standards.</li><li>Maintain exceptional service delivery across every guest touchpoint.</li><li>Ensure operational readiness, continuous process improvement, and adherence to established Front Office procedures and service standards.</li></ul><p>Guest Experience &amp; Service Excellence</p><ul><li>Deliver personalised and memorable guest experiences that embody the Radisson Collection philosophy of exceptional luxury and local character.</li><li>Act as a visible ambassador of the hotel, building strong relationships with guests, VIPs, and long-stay residents.</li><li>Handle guest feedback, service recovery, and complaints professionally to ensure complete guest satisfaction.</li><li>Continuously identify opportunities to elevate the guest experience and exceed expectations.</li></ul><p>Team Leadership &amp; Development</p><ul><li>Recruit, train, coach, and develop a high-performing Front Office team.</li><li>Lead daily briefings, departmental meetings, coaching sessions, and performance reviews.</li><li>Foster a culture of accountability, collaboration, professionalism, and genuine hospitality.</li><li>Support employee engagement, succession planning, and continuous learning initiatives.</li></ul><p>Operational &amp; Commercial Performance</p><ul><li>Monitor Front Office performance against operational and guest satisfaction KPIs.</li><li>Drive upselling opportunities, room revenue optimisation, and loyalty programme enrolments.</li><li>Collaborate closely with Reservations, Revenue Management, Sales, Finance, and other operational departments.</li><li>Ensure effective workforce planning, scheduling, and productivity management.</li></ul><p>Systems, Standards &amp; Compliance</p><ul><li>Ensure accurate and efficient use of the Property Management System (PMS) and Front Office technologies.</li><li>Maintain compliance with Radisson Hotel Group brand standards, hotel policies, and operational procedures.</li><li>Ensure adherence to local regulations, health &amp; safety requirements, and security standards.</li><li>Support internal audits, quality assurance initiatives, and continuous operational improvements.</li></ul><p>Collaboration &amp; Luxury Guest Journey</p><ul><li>Partner closely with Housekeeping, Food &amp; Beverage, Engineering, Security, and other departments to deliver a seamless luxury guest experience.</li><li>Coordinate VIP arrivals, special occasions, group movements, and bespoke guest requests.</li><li>Contribute to creating a distinctive luxury hotel culture that reflects the elegance, heritage, and service excellence of Mansard Riyadh, a Radisson Collection Hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National with 6 10+ years of progressive Front Office experience , including leadership roles Experience within luxury hotels, resorts, or lifestyle hospitality environments Strong understanding of Front Office operations, guest experience, and luxury service standards Previous experience in pre-opening or resort environments is highly desirable Excellent leadership, communication, and team development skills Strong problem-solving abilities with a guest-first mindset Experience with PMS systems and operational reporting Hospitality Management degree or relevant qualification preferred Ability to thrive in a remote resort environment with a hands-on leadership approach Ideal Profile: A passionate Saudi hospitality leader who combines strong operational expertise with a genuine commitment to creating exceptional guest experiences and developing local talent.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Department: Sales</p><p>Reporting to: General Manager</p><p>Job Summary</p><p>The Director of Sales is responsible for developing and executing the annual and quarterly sales strategy for Our Habitas AlUla. The role drives revenue growth through proactive sales efforts across all market segments, including Corporate, Leisure, MICE, Entertainment, Wholesale, Travel Trade, Luxury Travel Advisors, Government, and Group business. The Director of Sales leads the Sales Department, develops strategic client relationships, identifies new business opportunities, and ensures the achievement of revenue goals while maintaining the luxury positioning and values of Our Habitas.</p><p>Major Responsibilities</p><p>Sales Strategy</p><ul><li>Develop and execute the annual and quarterly Sales Business Plan.</li><li>Identify new business opportunities and target markets to maximize revenue.</li><li>Develop strategies to increase market share and achieve annual sales objectives.</li><li>Analyze market trends, competitor activities, and customer needs.</li></ul><p>Sales Leadership</p><ul><li>Recruit, develop, coach, and manage the Sales team.</li><li>Set individual sales targets and monitor performance.</li><li>Conduct regular coaching sessions and monthly one-on-one meetings.</li><li>Create a high-performance sales culture focused on accountability and results.</li></ul><p>Business Development</p><ul><li>Generate new business through proactive sales activities.</li><li>Maintain strong relationships with:</li><ul><li>Corporate accounts</li><li>Government entities</li><li>Royal Commission for AlUla (RCU)</li><li>Destination Management Companies (DMCs)</li><li>Travel Agencies</li><li>Tour Operators</li><li>Luxury Travel Advisors</li><li>Entertainment and Event organizers</li></ul><li>Conduct regular sales calls, client visits, and networking activities.</li><li>Represent Our Habitas AlUla at trade shows, exhibitions, and sales missions.</li></ul><p>Account Management</p><ul><li>Develop strategic account plans for key clients.</li><li>Negotiate corporate agreements and preferred partnerships.</li><li>Maintain long-term relationships to increase repeat business.</li><li>Ensure excellent service before, during, and after each booking.</li></ul><p>Sales Performance</p><ul><li>Manage and monitor the sales pipeline.</li><li>Review account production and conversion performance.</li><li>Track sales activities, opportunities, and revenue forecasts.</li><li>Ensure CRM is maintained accurately and consistently.</li></ul><p>Cross-Department Collaboration</p><ul><li>Work closely with:</li><ul><li>Revenue Management</li><li>Reservations</li><li>Front Office</li><li>Food &amp; Beverage</li><li>Events</li><li>Finance</li></ul><li>Ensure smooth communication between Sales and Operations for all confirmed business.</li></ul><p>Brand Representation</p><ul><li>Represent the Our Habitas brand professionally at all times.</li><li>Maintain strong relationships with industry partners and key stakeholders.</li><li>Promote the Habitas culture, experiences, and brand values.</li></ul><p>Expectations</p><p>The Director of Sales is expected to:</p><ul><li>Develop and implement an annual Sales Business Plan.</li><li>Achieve annual and quarterly revenue goals.</li><li>Increase corporate, leisure, group, and entertainment business.</li><li>Grow the active account portfolio.</li><li>Generate new business opportunities and maintain existing client relationships.</li><li>Conduct regular sales calls, site inspections, and client meetings.</li><li>Maintain accurate sales forecasts and CRM records.</li><li>Hold monthly departmental meetings.</li><li>Conduct monthly one-on-one performance reviews with direct reports.</li><li>Develop an annual sales training and development plan.</li><li>Ensure compliance with company policies and brand standards.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Total Rooms Revenue</li><li>Corporate Revenue</li><li>Group Revenue</li><li>Leisure Revenue</li><li>MICE Revenue</li><li>Entertainment Revenue</li><li>New Business Acquisition</li><li>Account Retention</li><li>Sales Conversion Rate</li><li>Sales Pipeline Value</li><li>Client Meetings &amp; Sales Calls</li><li>Site Inspections Conducted</li><li>Revenue Forecast Accuracy</li><li>CRM Compliance</li><li>Customer Satisfaction</li><li>Employee Performance &amp; Development</li></ul><p>Supervisory Responsibilities</p><p>The Director of Sales is responsible for the leadership, development, and performance management of the Sales Department, including:</p><ul><li>Sales Managers</li><li>Sales Executives</li><li>Sales Coordinators</li></ul><p>This role oversees recruitment, coaching, performance evaluations, succession planning, and employee engagement while ensuring all team members consistently achieve sales targets and uphold the luxury service standards of Our Habitas AlUla.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A passionate sales leader who thrives on building relationships, negotiating, and closing business in the luxury hospitality market.</p><p>A commercially driven professional with an established network across Corporate, Luxury Travel, MICE, Entertainment, Government, Destination Management Companies (DMCs), and Travel Trade .</p><p>A proactive salesperson who enjoys being in the market, meeting clients, conducting site inspections, and generating new business opportunities.</p><p>A results-oriented leader who takes ownership of revenue performance, sales strategy, and achieving commercial objectives.</p><p>Strong business acumen with the ability to analyze market trends, identify opportunities, and maximize profitability.</p><p>An inspiring leader who develops high-performing sales teams through coaching, accountability, and continuous development.</p><p>A relationship builder who can represent the Our Habitas brand and create long-term partnerships with key clients and stakeholders.</p><p>Requirements</p><ul><li>Minimum 5 years' experience in a senior Sales leadership role within the luxury hospitality industry.</li><li>Proven track record of exceeding revenue targets and driving business growth across multiple market segments.</li><li>Strong experience in Corporate, Leisure, MICE, Entertainment, Group, Government, and Luxury Travel sales.</li><li>Demonstrated ability to develop strategic account plans and negotiate high-value commercial agreements.</li><li>Experience working with luxury travel advisors, DMCs, wholesalers, and international travel partners.</li><li>Good understanding of revenue management principles, sales forecasting, and commercial performance.</li><li>Experience using CRM systems and managing a structured sales pipeline.</li><li>Excellent communication, negotiation, networking, and presentation skills.</li><li>Fluency in English is required; Arabic is highly desirable, with additional languages considered an advantage.</li><li>Strong understanding of the Saudi Arabian luxury hospitality market , with knowledge of AlUla and its tourism ecosystem considered a significant advantage.</li><li>Willingness to travel for sales missions, trade shows, networking events, and client meetings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy &amp; Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food &amp; Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food &amp; Beverage teams.</p><p>Food Quality, Hygiene &amp; Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance &amp; Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership &amp; Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability &amp; Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas. Key Responsibilities, among others; Culinary Strategy &amp; Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food &amp; Beverage leadership team to develop destination dining experiences and enhance guest satisfaction. Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food &amp; Beverage teams. Food Quality, Hygiene &amp; Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks. Financial Performance &amp; Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality. Leadership &amp; Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department. Sustainability &amp; Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree or culinary qualification Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role. Strong background in banqueting, buffet operations, and high-volume food production. Excellent knowledge of international cuisines, culinary trends, and menu development. Strong understanding of food cost control, budgeting, forecasting, and operational profitability. Experience with HACCP, food safety standards, and halal food requirements. Fluent in English, Arabic is an advantage</p><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Mandarin Oriental Al Faisaliah, Riyadh</h3> <p style="margin:0 0 12px; ************;">Mandarin Oriental is an award-winning owner and operator of luxury hotels, resorts, and residences worldwide. The Group is recognized for creating sought-after properties and providing service inspired by Asian heritage. The <strong style="font-weight:700;">Mandarin Oriental Al Faisaliah Riyadh</strong>, located in the heart of the city, is a prominent luxury destination in Saudi Arabia, known for its timeless elegance, central location, and panoramic views, complemented by the brand’s signature service.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">Mandarin Oriental Al Faisaliah Riyadh is seeking a <strong style="font-weight:700;">full-time Reservations Manager</strong> to join its Commercial team. This role is responsible for leading and overseeing the daily operations of the Reservations Department. The Reservations Manager ensures exceptional service standards, accurate reservation management, and optimal revenue performance, contributing to the hotel's commercial objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead and provide guidance and development to the reservations team.</li> <li style="margin:0 0 6px;">Collaborate with Revenue Management, Sales &amp; Marketing, Rooms Division, Spa &amp; Wellness, Food &amp; Beverage, and other hotel departments to maximize occupancy, enhance guest satisfaction, and drive profitability.</li> <li style="margin:0 0 6px;">Ensure the integrity of reservation systems and data.</li> <li style="margin:0 0 6px;">Support forecasting and revenue optimization initiatives, and monitor market and business trends.</li> <li style="margin:0 0 6px;">Ensure a warm and genuine telephone experience for all callers.</li> <li style="margin:0 0 6px;">Communicate information and guest requests accurately to all relevant departments.</li> <li style="margin:0 0 6px;">Handle guest complaints and comments related to the department tactfully.</li> <li style="margin:0 0 6px;">Support customer loyalty and property brand standards by delivering service excellence.</li> <li style="margin:0 0 6px;">Maintain excellent working relationships with all hotel colleagues.</li> <li style="margin:0 0 6px;">Train agents in up-selling, cross-selling, and ongoing skill set knowledge.</li> <li style="margin:0 0 6px;">Maintain the system, ensuring all bookings, rates, and market codes are current and accurate, and key accounts are tracked in profiles.</li> <li style="margin:0 0 6px;">Ensure all departmental policies and procedures are understood and adhered to by agents.</li> <li style="margin:0 0 6px;">Assist in preparing daily no-show, late cancellation, weekly, and monthly reports.</li> <li style="margin:0 0 6px;">Adhere to all policies and procedures related to Safe, Sound, and Sustainable at Mandarin Oriental.</li> <li style="margin:0 0 6px;">Comply with the MOHG Social Media Policy, taking responsibility for content published on any social media platform.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Leadership and Team Development</h3> <p style="margin:0 0 12px; ************;">The Reservations Manager will lead by example, fostering positive colleague relations and demonstrating company values within the team. This position requires strong leadership to guide and develop the reservations team, ensuring high performance and adherence to operational standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5-10 years of experience</strong> in reservations management, preferably within the luxury hospitality sector.</li> <li style="margin:0 0 6px;">Demonstrated ability to lead and develop a team.</li> <li style="margin:0 0 6px;">Strong organizational skills and attention to detail for accurate reservation management.</li> <li style="margin:0 0 6px;">Proficiency in reservation systems and data management.</li> <li style="margin:0 0 6px;">Excellent communication and interpersonal skills for guest interaction and interdepartmental collaboration.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type and Location</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based at the Mandarin Oriental Al Faisaliah Riyadh, located in <strong style="font-weight:700;">Riyadh</strong>. The role offers an opportunity to contribute to a renowned luxury hotel brand.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The A/C Technician is responsible for the installation, operation, maintenance, troubleshooting, and repair of heating, ventilation, air conditioning (HVAC), refrigeration, and ventilation systems throughout the hotel. The role ensures that all guest rooms, public areas, restaurants, banquet facilities, back-of-house areas, and critical mechanical systems operate efficiently and reliably, maintaining the highest standards of guest comfort, safety, energy efficiency, and luxury hospitality.</p><p>Key Responsibilities</p><p>Preventive Maintenance</p><ul><li>Perform preventive maintenance on HVAC, refrigeration, ventilation, and chilled water systems according to the hotel's maintenance schedule.</li><li>Inspect, clean, lubricate, and adjust mechanical equipment to ensure optimal performance.</li><li>Replace filters, belts, bearings, motors, thermostats, valves, and other HVAC components as required.</li><li>Maintain accurate preventive maintenance records and equipment history.</li></ul><p>Repairs and Troubleshooting</p><ul><li>Diagnose and repair faults in air conditioning, refrigeration, ventilation, fan coil units (FCUs), air handling units (AHUs), package units, split systems, pumps, and associated controls.</li><li>Respond promptly to guest room and operational maintenance requests.</li><li>Troubleshoot electrical and mechanical faults using appropriate testing equipment.</li><li>Minimize equipment downtime through timely repairs and effective problem-solving.</li></ul><p>Guest Room &amp; Public Area Support</p><ul><li>Ensure guest room air conditioning systems operate efficiently and quietly.</li><li>Maintain comfortable temperature and humidity levels throughout the hotel.</li><li>Respond immediately to guest complaints related to air conditioning or ventilation.</li><li>Coordinate maintenance activities to minimize disruption to guests and hotel operations.</li></ul><p>Plant Room Operations</p><ul><li>Monitor the performance of chillers, cooling towers, pumps, heat exchangers, and mechanical ventilation systems.</li><li>Record equipment operating parameters and report abnormalities.</li><li>Assist with plant shutdowns, startups, and seasonal maintenance activities.</li><li>Support emergency repairs to critical HVAC infrastructure.</li></ul><p>Energy Management</p><ul><li>Assist in implementing energy conservation initiatives.</li><li>Monitor HVAC performance to improve operational efficiency and reduce energy consumption.</li><li>Recommend equipment upgrades and maintenance improvements that enhance system reliability and sustainability.</li><li>Support the hotel's environmental and sustainability objectives.</li></ul><p>Safety &amp; Compliance</p><ul><li>Follow all occupational health and safety procedures during maintenance activities.</li><li>Ensure compliance with local building codes, environmental regulations, and refrigerant handling requirements.</li><li>Use appropriate personal protective equipment (PPE) at all times.</li><li>Report unsafe conditions and equipment defects immediately.</li><li>Maintain proper handling, recovery, storage, and disposal of refrigerants in accordance with applicable regulations.</li></ul><p>Documentation</p><ul><li>Complete work orders accurately and promptly through the hotel's maintenance management system.</li><li>Maintain maintenance logs, inspection records, and equipment documentation.</li><li>Report recurring equipment issues and recommend corrective actions.</li><li>Assist in maintaining spare parts inventory.</li></ul><p>Teamwork</p><ul><li>Coordinate with Engineering colleagues and other hotel departments during maintenance activities.</li><li>Support banquet, conference, and special event operations by ensuring HVAC systems are functioning properly.</li><li>Assist with general engineering duties when required.</li><li>Participate in emergency response procedures and technical standby coverage.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or technical certification in HVAC, Air Conditioning, Refrigeration, Mechanical Engineering, or a related trade.</li><li>Valid HVAC or refrigeration certification/license, where required by local regulations.</li><li>Minimum 3 years of HVAC maintenance experience, preferably in a luxury hotel, resort, hospital, or large commercial facility.</li><li>Experience working with Building Management Systems (BMS) is an advantage.</li></ul><p></p></section>

This role with Qiddiya is going to be lead the early planning and development of hotel and hospitality assets, ensuring that masterplanning, asset positioning, operator strategy, design requirements and commercial assumptions are aligned before transition into development execution. The role is focused on real estate development and asset creation, not hospitality consulting or hotel operations.<br><br>Several hospitality assets are progressing into early-stage development. Dedicated hotel development expertise is required to align stakeholders, define each asset, establish viable project assumptions and position assets for successful delivery and long-term operational performance.<br><br>This post is going to be closed on 28th Sep 2026.<br><br>Key Responsibilities<br><br>Lead hotel and hospitality assets from concept, feasibility and positioning through project definition and development readiness Translate the destination vision and masterplan into clear hospitality asset strategies, development briefs, scope and delivery requirements Define hotel type, classification, brand positioning, target market, room mix, amenities and guest experience in line with market demand Lead market assessments, feasibility studies, business cases, development budgets and financial assumptions with investment and finance teams Drive hotel operator and brand selection, including RFPs, proposal evaluation, commercial assessment and support for management agreement negotiations Coordinate architects, designers, project managers, technical specialists and operators to embed operational requirements into the design Manage development risks, key decisions, approvals, schedules and stakeholder alignment before handover to execution teams<br><br>Requirements<br><br>Bachelor's degree in Real Estate, Architecture, Engineering, Construction Management, Hospitality or a related field. A relevant master's degree is preferred8 to 12+ years of experience in hotel real estate development, mixed-use development, destination development or hospitality investment Proven experience progressing hotel assets through feasibility, concept, planning, operator selection and design development stages Experience working for a real estate developer, hotel developer, mixed-use developer or hospitality investment and development platform Strong understanding of hotel development economics, operator agreements, brand standards, design coordination and development governance

<p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><p>JOB OVERVIEW The Waiter/Waitress is responsible for delivering exceptional table service at FAENA, ensuring guests receive a refined and memorable dining experience. The role involves taking orders, serving food and beverages, and maintaining high standards of hospitality, presentation, and service excellence in line with the resort s luxury dining standards.</p><p>DUTIES AND RESPONSIBILITIES</p><ul><li>Provide attentive, professional, and personalized table service to all guests.</li><li>Greet guests warmly, present menus, and explain dishes, specials, and beverages when required.</li><li>Accurately take food and beverage orders and communicate them clearly to the kitchen and bar teams.</li><li>Serve food and drinks promptly, following proper service standards and presentation guidelines.</li><li>Ensure tables are properly set, clean, and maintained throughout service.</li><li>Anticipate guest needs and respond quickly to requests or special requirements.</li><li>Maintain strong knowledge of menu items, ingredients, and preparation methods.</li><li>Handle guest inquiries and feedback professionally to ensure a positive dining experience.</li><li>Coordinate closely with kitchen, bar, and F&amp;B supervisory teams for smooth service flow.</li><li>Ensure proper handling of POS systems for order entry and billing accuracy.</li><li>Support upselling of menu items, beverages, and special promotions.</li><li>Maintain cleanliness and hygiene of dining areas, service stations, and equipment.</li><li>Follow all food safety, hygiene, and health regulations at all times.</li><li>Assist in setting up and closing down restaurant sections before and after service.</li><li>Report guest complaints, service issues, or operational concerns to supervisors promptly.</li><li>Work as part of a team to ensure efficient and high-quality service delivery.</li><li>Uphold grooming, uniform, and appearance standards of FAENA.</li></ul><p>QUALIFICATIONS DESIRED</p><ul><li>High school diploma or equivalent required; hospitality or F&amp;B training is an advantage.</li><li>1 3 years of experience in restaurant, hotel, or luxury dining service preferred.</li><li>Basic knowledge of food and beverage service standards and etiquette.</li><li>Familiarity with POS systems is an advantage.</li><li>Fluency in English required; additional languages are an advantage.</li></ul><p>SKILLS</p><ul><li>Strong customer service and guest engagement skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Positive attitude with a strong service-oriented mindset.</li><li>Ability to work efficiently in a fast-paced, high-pressure environment.</li><li>Good teamwork and collaboration skills.</li><li>Strong attention to detail and presentation standards.</li><li>Ability to follow instructions and service procedures accurately.</li><li>Basic sales awareness with ability to upsell menu items.</li><li>Good time management and multitasking abilities.</li><li>Professional grooming and adherence to luxury hospitality standards.</li><li>Problem-solving skills with a calm and polite approach to guest concerns.</li></ul><p>PHYSICAL DEMANDS AND WORK ENVIRONMENT</p><ul><li>Endure various physical movements throughout the work areas</li><li>Ability to move safely in uneven terrain or in confined spaces</li><li>Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift</li><li>Medium Work: Exerting up to 20kg of force occasionally, and/or 10kg of force frequently, and/or up to 5kg of constantly moving objects, may occasionally lift and/or move up to 15kg</li></ul><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>Raffles</li><li>Fairmont</li><li>Sofitel</li><li>MGallery</li><li>Grand Mercure</li><li>Pullman</li><li>Swissôtel</li><li>Novotel</li><li>Suite Novotel</li><li>Mercure</li><li>Thalassa sea &amp; spa</li><li>Adagio</li><li>ibis</li><li>ibis Styles</li><li>ibis budget</li><li>HotelF1</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; hospitality or F&amp;B training is an advantage.</li><li>1 3 years of experience in restaurant, hotel, or luxury dining service preferred.</li><li>Basic knowledge of food and beverage service standards and etiquette.</li><li>Familiarity with POS systems is an advantage.</li><li>Fluency in English required; additional languages are an advantage.</li></ul><p>SKILLS</p><ul><li>Strong customer service and guest engagement skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Positive attitude with a strong service-oriented mindset.</li><li>Ability to work efficiently in a fast-paced, high-pressure environment.</li><li>Good teamwork and collaboration skills.</li><li>Strong attention to detail and presentation standards.</li><li>Ability to follow instructions and service procedures accurately.</li><li>Basic sales awareness with ability to upsell menu items.</li><li>Good time management and multitasking abilities.</li><li>Professional grooming and adherence to luxury hospitality standards.</li><li>Problem-solving skills with a calm and polite approach to guest concerns.</li></ul><p>PHYSICAL DEMANDS AND WORK ENVIRONMENT</p><ul><li>Endure various physical movements throughout the work areas</li><li>Ability to move safely in uneven terrain or in confined spaces</li><li>Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift</li><li>Medium Work: Exerting up to 20kg of force occasionally, and/or 10kg of force frequently, and/or up to 5kg of constantly moving objects, may occasionally lift and/or move up to 15kg</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia s extraordinary Red Sea destination. Blending Raffles legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world s most discerning travelers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Receiving Clerk, warehouse associate, or similar inventory management role</p><p>Strong attention to detail and organizational skills with the ability to manage multiple tasks efficiently</p><p>Proficiency in data entry and basic computer skills; experience with inventory management systems is preferred</p><p>Excellent communication and interpersonal skills</p><p>Ability to lift, carry, and move heavy items regularly as part of job duties</p><p>Physical capability to work in a warehouse or receiving environment</p><p>Knowledge of inventory control procedures and best practices</p><p>Familiarity with forklift operation or material handling equipment is preferred</p><p>Experience in the hospitality industry is a plus</p><p>Ability to work independently and as part of a team</p><p>Strong work ethic and commitment to accuracy and efficiency</p><p></p></section>