Recruitment Specialist Jobs - Al Ahsa Saudi

JOB DESCRIPTIONThe substation specialist will be in charge of supervising on site all works related to the substation. Location: one in Ghunan (KSA), one in Salwa (KSA) and one in Silaa (UAE). His role is to make sure construction is done properly according to defined standards, tender documents and design studies. He will work closely with contractor in case of difficulty or delay on the construction site in order to avoid any delay or claim or defect. He will report to project management on a weekly basis and on an immediate basis if an emergency arises. He will assist project management on potential claim treatment. He will review and validate the design proposed by the contractor in his area of expertise. Depending on the workload he will also review design studies of other projects. The services to be provided in supervising the entire works include organizing, planning, supervising and directing the implementation program.<br>Major Accountabilities And Tasks:Supervise the construction and shall make efforts to ensure the expeditious and economical construction thereof in accordance with the terms of the EPC Contracts. Monitor the EPC Contractor in order to ensure quality, safety, schedule and compliance to approved design. He will lead site inspections. Detect and anticipate issues/problems at site and suggest solutions in liaise with project management and EPC teams. Review and assess Contractor's Daily Report. Coordinate with relevant stakeholders to carry out commissioning activities. Interpret drawings, specifications and consult with contractors (if required) to ensure compliance with the program. Rectify any errors revealed in the detailed design or the working drawings. Supervise inspection, testing and commissioning,Oversee site safety, health, and environmental aspects regularly to ensure a safe, environmentally friendly site environment with zero man-hour loss. Maintain records of site activities, progress, non-conformities, remedial actions, follow-up history, near-miss cases, lessons learned, and interface cases at the site level. Perform site progress meetings and attend monthly meetings if required by the Project Management. Certify all report of materials, certify site progress reports, all inspections performed and attended by him or his team at site, joint measurement certificates to certify the progress of works and related invoicing. Acceptance tests and commissioning shall be carried out by the Contractor and shall be supervised by the substation specialist, in the presence of client representatives. Coordinate the required interface for outages with client's stakeholders and the contractors.<br>Qualifications The substation specialist shall be an electrical engineer with minimum 10 years’ experience in 400 k V substation turnkey installations for similar project in nature and complexity. He must have proven record on working on similar projects, both on design and on construction phases. He must be able to demonstrate a strong attention to field safety. Working language will be English (spoken and written). Speaking Arabic would be appreciated (but not mandatory).<br>Additional Information The engineer will report to the project manager and project coordinator. He will be part of a team of approximately 14 engineers or assistant engineers staffed on the project and located on various sites of the project.

???? We’re Hiring | Residue Storage Area (RSA) Specialist | Saudi Arabia<br>We are currently seeking an experienced Residue Storage Area (RSA) Specialist for an opportunity within the mining and industrial sector in Saudi Arabia.<br>The successful candidate will be responsible for supporting the safe, reliable, environmentally responsible, and compliant operation of residue/tailings storage facilities, with a strong focus on asset integrity, GISTM compliance, monitoring & surveillance, risk management, water management, and emergency preparedness.<br>Key Responsibilities<br>Manage and support daily RSA/TSF operations, including residue deposition, water recovery, drainage, and associated infrastructure. Monitor embankment conditions, freeboard, pond locations, seepage, and operational constraints. Support implementation and ongoing compliance with GISTM and applicable tailings management standards. Review and interpret geotechnical monitoring data, including piezometers, inclinometers, settlement monuments, seepage, and survey monitoring systems. Implement and support Trigger Action Response Plans (TARPs). Maintain operational and geotechnical risk registers and mitigation actions. Support Emergency Preparedness and Response Plans (EPRP), drills, and emergency scenarios. Coordinate with the Engineer of Record (EoR), RTFE, ITRB, engineering, operations, environmental teams, and contractors. Support water balance management, pond inventory, return-water recovery, seepage, stormwater, and environmental controls. Participate in audits, inspections, risk assessments, and continuous improvement initiatives.<br>Requirements<br>???? Bachelor's Degree in one of the following:Civil Engineering Geotechnical Engineering Mining Engineering Chemical Engineering Environmental Engineering Mechanical Engineering Master's degree in Geotechnical, Mining, Water, or Tailings Engineering is preferred.<br>???? Experience<br>Minimum 8 years of industrial experience. Minimum 5 years of relevant experience in one or more of:Tailings Storage Facilities (TSF) Residue Storage Areas (RSA) Tailings/dam operations Mining operations Alumina refining residue management Dam safety Water management facilities Direct GISTM implementation experience is highly preferred. Experience working with EoR, RTFE, and/or ITRB structures is an advantage.<br>Key Technical Knowledge<br>GISTM | ICMM | Tailings Management Systems | TSF/RSA Operations | Dam Safety | Geotechnical Monitoring | Water Balance | Risk Management | Emergency Management | Process Safety | TARP | EoR/RTFE/ITRB<br>???? Location: Saudi Arabia???? Sector: Mining / Industrial Operations???? Employment: Full-time<br><br>If your background matches the above requirements, please apply through Linked In Easy Apply.#Hiring #Saudi Arabia Jobs #Mining Jobs #Tailings #Tailings Management #TSF #RSA #GISTM #Geotechnical Engineering #Mining Engineering #Dam Safety #Engineering Jobs

Cybersecurity Lead / Supervisor <br>Job Summary<br>SLFE is seeking a skilled and experienced Cybersecurity Specialist to join our team. The successful candidate will be responsible for monitoring security alerts, responding to incidents, managing security platforms, and supporting compliance and risk mitigation efforts to protect systems and data.<br>Qualifications<br>Bachelor’s degree in Cybersecurity, Information Technology, or a related discipline Minimum of 8 years of cybersecurity experience Preferred certifications: CEH, Comp TIA Security+, SC-200, SC-300, ISO 27001, CISM, CISSP<br>Key Responsibilities<br>Monitor and analyze security alerts across platforms Respond to cybersecurity incidents and conduct root cause analysis Manage and maintain security platforms and tools Support compliance initiatives and risk mitigation strategies Collaborate with cross-functional teams to enhance security posture Strong knowledge of cybersecurity operations, incident response, threat analysis, vulnerability management, and security controls aligned with industry standards.<br>Key Knowledge and Expertise<br>Cybersecurity operations and best practices Incident response and threat analysis Vulnerability management and remediation Implementation of security controls aligned with industry standards<br>Software Skills<br>Microsoft Defender Microsoft Purview SIEM tools Security monitoring platforms Vulnerability scanning tools Log analysis utilities<br>Other Requirements<br>Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work independently and in a team-oriented environment Commitment to continuous learning and staying current with cybersecurity trends

Job Title: Contract Management Specialist Job Summary The Contract Management Specialist is responsible for managing contract compliance throughout the contract lifecycle, ensuring that all contractual obligations are fulfilled by internal stakeholders and external parties, including suppliers, contractors, vendors, and customers. The role focuses on monitoring contract performance, interpreting contractual terms, mitigating risks, maintaining accurate contract records, and ensuring compliance with contractual, regulatory, and organizational requirements.<br><br>Contract Compliance & Monitoring Monitor active contracts to ensure compliance with contractual terms, conditions, obligations, and performance requirements. Track contract deliverables, milestones, timelines, service level commitments, and performance metrics. Identify, investigate, and resolve contract compliance issues and coordinate corrective actions with relevant stakeholders. Conduct regular contract compliance reviews, audits, and gap analyses to identify and mitigate contractual risks. Ensure compliance with organizational policies, applicable regulations, and industry standards. Contract Administration Maintain accurate and complete contract documentation, including amendments, renewals, extensions, correspondence, and supporting records. Monitor contract validity, key dates, renewals, and contractual obligations throughout the contract lifecycle. Support contract close-out activities by ensuring all contractual deliverables, documentation, and lessons learned are properly completed and archived. Maintain contract information within contract management systems and ensure data accuracy and integrity. Contract Interpretation & Stakeholder Support Review and interpret contract terms and conditions, providing guidance and clarification to internal stakeholders. Collaborate with Operations, Production, Engineering, Finance, Quality, Project Management, and other departments to ensure contractual commitments are fulfilled. Work closely with the Legal team on contract interpretation, claims, disputes, variations, and compliance matters. Prepare contract compliance reports, dashboards, performance metrics, and management presentations. Qualifications & Experience & Education Bachelor's degree in Law, Engineering, Business Administration, Operations Management, or a related discipline. Experience Minimum 3–5 years of experience in Contract Management, Contract Administration, or Contract Compliance. Experience in manufacturing, industrial, heavy engineering, metals, energy, or similar sectors is highly preferred. Candidates must have a non-procurement background, such as Legal, Operations, Project Management, Engineering, Quality Assurance, or Manufacturing. Candidates with experience limited to procurement, purchasing, or sourcing without contract management responsibilities will not be considered. Technical Knowledge & Skills Strong understanding of contract lifecycle management, contract administration, and compliance processes. Solid knowledge of contract law, contractual terms and conditions, and risk management principles. Proficiency in Microsoft Office applications, particularly Excel. Experience with contract management systems, document management platforms, or ERP systems is an advantage. Ability to analyze contract data and prepare management reports and compliance dashboards<br>.

Role Purpose:Responsible for managing overdue accounts, with a focus on complex and high-value debts. This role involves collaborating with the Credit Control Department to negotiate payment arrangements, resolve client disputes, and ensure compliance with insurance regulations, legal requirements, and internal company policies. The Collection Specialist plays a key role in enhancing cash flow by implementing advanced collection strategies, analyzing payment trends, and coordinating with internal departments to address and resolve issues affecting collections and the recovery of outstanding balances.<br>Key Activities:<br>• Handle Collection for overall Health portfolio .• Notify clients, brokers, and internal Sales & Agency teams about due premium installments and endorsement payments. • Regularly follow up with clients, brokers, and agencies to ensure the prompt settlement of outstanding and overdue premium amounts. • Establish and manage effective payment collection processes for active accounts, maintaining solid relationships with clients and brokers (excluding lapsed accounts). • Communicate with clients and brokers via email, phone calls, or in-person visits to facilitate premium payments and resolve payment-related concerns. • Document collection status to ensure due/collected payments are updated and keep track of the achievement of the collection function.• Develop monthly and quarterly reports highlighting updates, unresolved issues, and achieve the collection target. <br>Qualifications:A bachelor’s degree in finance, Accounting, or equivalent is required. Minimum of 2 years of experience in collections

About the Role The Legal Specialist is responsible to provide legal support to the organization by reviewing and drafting contracts, ensuring compliance with applicable laws and regulations, and advising management on legal matters in order to minimize legal risks and protect the company’s interests.<br>Responsibilities<br>Provide legal advice to management and internal departments on legal matters related to company operations. Interpret laws, regulations, and policies affecting the organization. Support management in resolving legal issues and disputes. Draft, review, and negotiate contracts, agreements, and legal documents. Ensure that contracts comply with legal requirements and company policies. Maintain proper documentation and records of all legal agreements. Monitor compliance with local laws, regulations, and company policies. Support the implementation of corporate governance and compliance programs. Assist in internal audits related to legal and regulatory compliance. Assist in developing policies and procedures to ensure legal compliance. Coordinate with external legal counsel on legal cases and disputes. Prepare documentation and reports related to litigation matters. Monitor progress of legal cases and update management.<br>Qualifications<br>Bachelor’s degree in law.3-5 Years of experience with Legal license.<br>Required Skills<br>Strong knowledge of corporate, commercial, labor, and contract law. Excellent legal drafting and contract negotiation skills. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. High level of integrity and confidentiality. Attention to detail and strong organizational skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office and legal document management systems.

Company: Klybeck Life Sciences MENALocation: Dammam, Saudi Arabia Workplace Type: On-site Employment Type: Full-time Seniority Level: Associate<br>About the Company Klybeck Life Sciences MENA is part of a global organization headquartered in Basel, Switzerland, with over 35 years of experience in veterinary product manufacturing and development across the biopharmaceutical and animal health sectors. Our facility in Dammam is the first veterinary vaccine manufacturing plant in Saudi Arabia, producing vaccines for poultry, aquaculture, livestock, and companion animals. We focus on best-in-class vaccine development using Epi-linked isolated pathogenic strains to maximize immunity against diseases and epidemics worldwide. Our operations follow internationally recognized manufacturing practices and strict GMP, ISO 14001, and ISO 45001 standards, with a strong commitment to quality, environmental responsibility, biosecurity, and contamination control. About the Role Klybeck Life Sciences MENA is seeking a qualified Legal Specialist to join its team at the company’s manufacturing facility in Dammam. The Legal Specialist will provide practical legal support across a broad range of business matters. The role includes drafting and reviewing contracts, agreements, internal policies, and compliance documents while ensuring alignment with Saudi laws, applicable regulations, and relevant international standards. The successful candidate will work closely with business units to identify and assess legal risks related to manufacturing operations, regulatory requirements, employment matters, commercial partnerships, compliance, and corporate governance. Key Responsibilities• Draft, review, negotiate, and manage contracts, agreements, policies, and other legal documents.• Provide legal advice and practical guidance to internal business stakeholders.• Identify, assess, and communicate legal and compliance risks.• Support legal matters related to manufacturing, regulatory compliance, employment, and commercial activities.• Ensure company documents, policies, and practices comply with Saudi laws and relevant international standards.• Prepare and maintain accurate, complete, and well-organized legal records.• Coordinate with external legal counsel and other professional advisers when required.• Support the development and implementation of compliance and corporate governance frameworks.• Communicate complex legal matters clearly to non-legal colleagues.• Collaborate with cross-functional teams and contribute to the continuous improvement of legal and compliance processes. Qualifications and Experience• Bachelor’s degree or higher in Law (LLB, JD, or equivalent).• Strong knowledge of Saudi laws and regulations.• Relevant experience handling diverse legal matters, preferably within a regulated or manufacturing environment.• Hands-on experience drafting and reviewing contracts, agreements, internal policies, and compliance documents.• Experience providing legal advice, conducting risk assessments, and supporting business stakeholders.• Ability to coordinate effectively with external legal counsel.• Excellent written and verbal communication skills.• Strong organizational skills, attention to detail, and ability to manage multiple matters and deadlines.• High ethical standards, integrity, and commitment to compliance and corporate governance.• Proficiency in Microsoft Office and document management tools.

Job Title: Sign Production & Installation Specialist<br><br> Location: Doha, Qatar (on-site)<br><br> Experience: 4–10 Years<br><br> Preferred Experience: GCC/Gulf Experience Preferred<br><br> Language: English (Reading, Writing & Basic Communication)<br><br> Salary: Competitive (Based on Experience)<br><br> Benefits: Accommodation Allowance or Accommodation & Food Allowance (as per company policy)<br><br>About The Opportunity<br><br>Are you an experienced signage professional who enjoys bringing creative designs to life?<br><br>We are looking for a Sign Production & Installation Specialist with hands-on experience in manufacturing, fabricating, and installing a wide range of indoor and outdoor signage. This role is ideal for someone who takes pride in delivering high-quality work, enjoys working with different installation techniques, and is comfortable handling projects from production through final installation.<br><br>If you have experience with vinyl applications, 3D letters, cladding, large-format graphics, and on-site installations, we'd love to hear from you.<br><br>Key Responsibilities <br><br>Manufacture, assemble, and install various types of indoor and outdoor signage. Prepare substrates and surfaces for vinyl application and graphics installation. Apply vinyl graphics accurately according to production specifications. Mount and laminate printed graphics while maintaining quality standards. Install signage including:ACP/Aluminium Cladding3D Channel Letters Acrylic & Metal Letters Large Vinyl Graphics Banners Post & Panel Signs Wayfinding & Directional Signage Concrete Bases and Sign Frames Operate power tools and installation equipment safely and efficiently. Read production drawings and installation instructions. Conduct quality checks before and after installation. Coordinate with production and project teams to ensure timely project completion. Maintain tools, equipment, and a clean work environment. Follow workplace safety standards during fabrication and installation.<br>Required Skills<br><br>4–10 years of experience in the signage production and installation industry. Strong experience in indoor and outdoor signage installation. Hands-on knowledge of vinyl application, lamination, and graphic mounting. Experience working with ACP cladding, channel letters, sign fabrication, and structural installations. Skilled in using power tools and installation fixings. Ability to read measurements, drawings, and production specifications. Strong attention to detail and commitment to quality workmanship. Excellent organizational and time management skills. Ability to work independently and within a team. Comfortable working at heights and performing physical lifting when required. Willingness to travel for project installations when needed. Good English communication and reading skills. GCC experience will be an added advantage.<br><br>Preferred Candidate Profile<br><br>Candidates currently in Qatar or with previous GCC experience are encouraged to apply.<br><br>Why Join Us?<br><br>Competitive salary based on experience. Accommodation support provided. Opportunity to work on diverse commercial signage projects. Stable, long-term career opportunity. Professional and collaborative work environment. Exposure to high-quality signage production and installation projects.<br><br>If you're a skilled signage professional looking for your next opportunity in Qatar, we'd love to hear from you. Apply today!<br><br>Skills: cladding,graphics,vinyl,3d,sign production,application,project

We are seeking a highly motivated Change Management & Communications Specialist to support enterprise-wide transformation initiatives by ensuring the successful adoption of new business processes, systems, and organizational changes. The successful candidate will develop and execute change management strategies, engage stakeholders at all organizational levels, and create effective communication plans that promote awareness, understanding, and adoption of change initiatives. The role requires close collaboration with business leaders, project teams, and subject matter experts to minimize resistance, improve employee readiness, and ensure the successful delivery of transformation programs.<br>Key Responsibilities:Develop and implement change management and communication plans for business transformation projects. Conduct stakeholder engagement, change impact, and organizational readiness assessments. Prepare communication materials, presentations, newsletters, and awareness campaigns. Coordinate training activities and support employees during organizational changes. Monitor change adoption, collect feedback, and prepare progress reports for management. Facilitate workshops, meetings, and discussions with stakeholders and project teams. Support digital transformation initiatives and ensure smooth implementation of new processes and ways of working.<br><br><br>Requirements<br><br>Bachelor's degree in Business Administration, Human Resources, Communications, Organizational Psychology, or a related field. Minimum 5 years of experience in Change Management, Organizational Development, or Business Transformation. Experience in stakeholder management, change impact assessment, and organizational readiness activities. Strong written and verbal communication skills in Arabic and English. Good knowledge of change management methodologies such as Prosci ADKAR or Kotter's Change Model. Experience supporting digital transformation or ERP implementation projects is preferred. Professional certifications such as Prosci, CCMP, or Business Communications are an advantage.

Infor Manufacturing / CPQ Specialist<br>We are seeking an experienced Infor Manufacturing / CPQ Specialist to join our ERP team. The ideal candidate will have strong hands-on experience with Infor Cloud Suite Industrial Enterprise (CSI/LN/M3) Manufacturing modules and Infor CPQ (Configure, Price, Quote) to support implementation, optimization, and business process improvements.<br>Key Responsibilities Implement, configure, and support Infor Manufacturing and CPQ solutions. Analyze business requirements and translate them into system solutions. Configure product models, rules, pricing, workflows, and BOMs within Infor CPQ. Support Manufacturing, Production Planning, Engineering, Sales, and Supply Chain processes. Work closely with business users during workshops, CRPs, UAT, and Go-Live activities. Troubleshoot functional issues and recommend best-practice solutions. Prepare functional specifications, user documentation, and deliver end-user training. Coordinate with technical teams and vendors to ensure successful project delivery.<br>Required Qualifications Bachelor's degree in engineering, Information Technology, Computer Science, or a related field.5+ years of hands-on experience with Infor Manufacturing ERP and Infor CPQ. Strong knowledge of Manufacturing, Product Configuration, BOMs, Routings, Production Planning, and Engineering Change Management. Experience with Infor Cloud Suite implementations is highly preferred. Excellent analytical, communication, and stakeholder management skills. Experience in manufacturing industries is a strong advantage.<br>Preferred Skills Infor Cloud Suite Industrial Enterprise (CSI/LN/M3) Infor CPQ (Configure, Price, Quote) Manufacturing & Production Planning Product Configuration & Engineering BOM & Routing Management Sales Configuration & Quotation Business Process Analysis ERP Implementation & Support CRP, UAT & Go-Live SQL knowledge is a plus<br>Location: Saudi Arabia (Dammam) Employment Type: Full-time.

Performance Marketing Specialist Company: B8ak Department: Growth & Marketing Location: Preferably Khobar, Open to Remote/Hybrid Employment Type: Full-time Reports to: Head of Growth / Marketing Manager<br><br>About B8ak B8ak is a home-services marketplace connecting customers with trusted service providers across categories such as home cleaning, maintenance, beauty, and other on-demand services. We are looking for a data-driven Performance Marketing Specialist to manage and optimize paid customer-acquisition campaigns, increase marketplace bookings, and improve marketing efficiency across B8ak’s service categories.<br><br>Role Overview The Performance Marketing Specialist will be responsible for planning, launching, managing, and optimizing paid marketing campaigns across digital channels. The role requires strong analytical skills, hands-on campaign management experience, and an understanding of marketplace economics. The successful candidate will focus on generating profitable bookings, improving customer acquisition cost, increasing repeat usage, and maximizing marketing return on investment.<br><br>Key Responsibilities<br>Paid Campaign Management Plan, launch, and manage campaigns across Google Ads, Meta Ads, Tik Tok Ads, Snapchat Ads, Apple Search Ads, and other relevant platforms. Manage campaigns across multiple services, cities, customer segments, and seasonal demand periods. Continuously optimize audiences, keywords, bids, budgets, placements, creatives, and landing pages. Allocate marketing budgets based on performance, service capacity, seasonality, and business priorities. Coordinate campaigns for new service launches, promotions, and geographic expansion.<br>Performance Analysis Monitor key metrics including customer acquisition cost, cost per booking, conversion rate, return on ad spend, contribution margin, repeat rate, and customer lifetime value. Build and maintain weekly and monthly marketing-performance reports. Analyze performance by channel, service, campaign, city, customer segment, and acquisition cohort. Identify underperforming campaigns and take corrective action quickly. Ensure campaign decisions are based on completed bookings and revenue quality—not only leads, clicks, or app installs.<br>Marketplace Growth Work closely with operations to ensure campaigns are aligned with available service-provider capacity. Avoid generating demand in areas or time slots where operational capacity is unavailable. Support growth across key marketplace categories, including cleaning, maintenance, and home beauty. Develop acquisition and reactivation campaigns for new, inactive, and repeat customers. Support promotional pricing, discount, referral, and loyalty campaigns while monitoring their impact on profitability.<br>Tracking and Attribution Work with the product and technology teams to maintain accurate tracking across the website, mobile applications, and booking journey. Monitor and improve event tracking, conversion attribution, campaign tagging, and analytics dashboards. Support the implementation and validation of tools such as Google Analytics, Google Tag Manager, Apps Flyer, Adjust, Firebase, and advertising-platform pixels. Investigate discrepancies between advertising-platform results and internal marketplace data.<br>Creative Testing Develop structured testing plans for advertisements, offers, audiences, landing pages, and campaign messages. Prepare clear creative briefs based on customer insights and campaign performance. Collaborate with designers, content creators, and external agencies to produce high-performing creative assets. Document testing results and apply learnings across future campaigns.<br>Key Performance Indicators The role will be evaluated based on:Customer acquisition cost Cost per completed booking Return on advertising spend Marketing contribution margin Booking conversion rate New-customer bookings Repeat-booking and reactivation performance Campaign budget efficiency Revenue and GMV generated through paid channels Accuracy and reliability of campaign tracking<br>Qualifications Bachelor’s degree in Marketing, Business, Analytics, E-commerce, or a related field. Two to five years of hands-on experience in performance marketing, digital acquisition, or growth marketing. Demonstrated experience managing paid campaigns with meaningful monthly budgets. Strong experience with Google Ads and Meta Ads. Experience with Tik Tok, Snapchat, Apple Search Ads, or mobile-app acquisition is preferred. Strong understanding of conversion funnels, attribution, campaign tracking, and digital analytics. Advanced proficiency in Excel or Google Sheets. Experience with marketplace, e-commerce, delivery, mobility, home-services, or consumer-technology businesses is preferred. Familiarity with the Saudi Arabian digital-marketing market is an advantage. Professional proficiency in English is required; Arabic proficiency is strongly preferred.<br>Required Competencies<br>Strong analytical and numerical ability Commercial understanding of unit economics High attention to detail Ability to manage multiple campaigns and service categories Fast and disciplined decision-making Structured experimentation and problem-solving Clear communication and reporting Strong ownership and accountability Ability to work closely with marketing, product, technology, finance, and operations teams<br>What Success Looks Like<br>Within the first three months, the successful candidate will have established reliable campaign reporting, improved B8ak’s cost per completed booking, created a structured experimentation process, and demonstrated the ability to scale customer acquisition without sacrificing marketplace profitability or operational service quality.

Looking for Change & Incident specialist is responsible for governing the end-to-end Change Management process, ensuring all changes are assessed, approved, implemented, and reviewed in a controlled manner. The role focuses on minimizing business risk, maintaining service stability, and improving change success rates while ensuring compliance with ITIL best practices.<br>Key Responsibilities:<br>Manage the complete lifecycle of Standard, Normal, and Emergency Changes. Review and validate RFCs, including risk assessments, implementation plans, testing evidence, and rollback procedures. Chair Change Advisory Board (CAB) and Emergency CAB (e CAB) meetings. Maintain the Forward Schedule of Changes (FSC) and coordinate change windows. Assess change risks, business impact, dependencies, and deployment readiness. Conduct Post-Implementation Reviews (PIRs) for failed or backed-out changes. Work closely with Incident and Problem Management teams to identify and reduce change-related incidents. Govern Emergency Changes and ensure proper review and compliance. Track and report key Change Management metrics, including change success rate, failed changes, emergency changes, and change-induced incidents. Drive continual improvement initiatives to enhance Change Management maturity and process effectiveness.<br>Required Qualifications & Experience Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.4–10 years of experience in IT Service Management, including at least 4 years focused on Change Management. Strong exposure to Incident Management, Problem Management, and Major Incident processes. Hands-on experience with enterprise ITSM platforms such as Service Now, Jira Service Management, Remedy, or BMC Helix. Experience managing CAB meetings, risk assessments, and change governance within enterprise environments.<br>Certifications:<br>ITIL v3 Foundation or ITIL 4 Foundation (Mandatory). ITIL Managing Professional or Service Transition certification is preferred.<br>Required Skills ITIL Change Management Incident & Problem Management Risk Assessment & Governance CAB & e CAB Facilitation Service Now or equivalent ITSM tools Change Reporting & KPI Management Stakeholder Management Excellent communication and coordination skills

Job Title: Commercial Specialist Department: Commercial Reports to: Chief Commercial Officer (CCO) Job Summary The Commercial Specialist supports the Group's commercial and business development activities by coordinating strategic initiatives, following up on business opportunities and partnerships, and supporting sales and marketing activities across the Group. The role works closely with the Chief Commercial Officer, subsidiaries, and relevant internal and external stakeholders to ensure effective coordination, timely follow-up, and execution of commercial initiatives and action plans. The position also supports engagement with key government entities, Saudi Aramco, SABIC, customers, and strategic partners to contribute to the Group's commercial objectives and business growth. Duties & Responsibilities Support commercial and business development activities across the Group in coordination with the Chief Commercial Officer and relevant business units. Support customer engagement activities and maintain effective relationships with key customers, partners, and external stakeholders. Follow up on strategic partnerships, business opportunities, and potential commercial initiatives and provide regular updates on their progress. Assist in identifying and evaluating new business opportunities, potential partnerships, and market developments relevant to the Group's activities. Assist in the implementation, coordination, and tracking of key business development and commercial initiatives. Support sales and marketing activities across the Group and coordinate with subsidiaries and relevant functions on agreed initiatives. Coordinate and follow up on action items arising from the Sales & Marketing Committee and ensure timely updates and completion of assigned actions. Prepare commercial reports, presentations, market research, business analyses, and briefing materials to support management decision-making. Conduct market and industry research to identify trends, opportunities, competitors, and developments relevant to the Group's commercial activities. Maintain and develop effective working relationships with relevant government entities, Saudi Aramco, SABIC, and other key stakeholders. Support meetings and engagements with customers, government entities, strategic partners, and other external stakeholders, including preparation of required materials and follow-up actions. Coordinate with subsidiaries and corporate functions to ensure effective communication and execution of cross-functional commercial initiatives. Track agreed commercial initiatives, action plans, and deliverables and provide regular progress updates to the Chief Commercial Officer. Maintain accurate records and documentation related to commercial opportunities, partnerships, stakeholder engagements, and ongoing initiatives. Recommend opportunities to improve commercial coordination, follow-up processes, and overall business effectiveness. Perform other related duties as assigned. Required Skills & Abilities Good understanding of commercial and business development principles. Strong communication, interpersonal, and stakeholder management skills. Ability to build and maintain professional relationships with customers, government entities, and key external stakeholders. Strong analytical and research skills. Good business and commercial awareness. Strong report writing and presentation preparation skills. Excellent organizational, coordination, and follow-up skills. Ability to manage multiple priorities and meet deadlines. Proactive and results-oriented approach. Ability to work effectively with different subsidiaries, functions, and levels of management. High level of professionalism and confidentiality. Proficiency in Microsoft Office, particularly Excel and Power Point. Fluent in Arabic and English, both written and spoken. Education & Experience Bachelor's Degree in Business Administration, Marketing, Finance, Economics, Management Information Systems, or a related field.3–5 years of relevant experience in Commercial, Business Development, Sales, Strategic Partnerships, Corporate Affairs, or a related field. Experience in market research, business analysis, commercial reporting, or strategic initiatives is preferred. Experience dealing with major organizations, government entities, Saudi Aramco, SABIC, or similar stakeholders is an advantage.

About Bray International Founded in 1986, Bray International is a global leader in industrial valves, actuators, and control products. With nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance solutions, superior value, and exceptional customer service. Operating in over 60 countries across six continents, Bray supports a wide range of industries including Oil & Gas, Power Generation, Data Centres, HVAC, Food & Beverage, and Petrochemical. Join us and be part of a global organization driven by innovation, integrity, and collaboration.<br>Bray is seeking a dependable and detail-oriented Warehouse & Receiving Specialist to support our Saudi Arabia Valve Automation Center (VAC). In this role, you will be responsible for receiving, inventory control, warehousing, material handling, kitting, and shipping support activities to ensure inventory accuracy, material availability, and efficient support of production and customer delivery requirements.<br>The Warehouse & Receiving Specialist plays a critical role in maintaining operational efficiency and supporting customer satisfaction. By ensuring materials are received accurately, inventory is properly controlled, and products are shipped on time, this position directly contributes to production performance, inventory accuracy, and successful customer deliveries within the Valve Automation Center operation.<br>Key Responsibilities:Receiving & Inventory Control Receive and inspect incoming materials against purchase orders and packing documentation. Process receiving transactions accurately within the ERP system. Maintain inventory accuracy through proper material management and traceability practices. Perform cycle counts and assist with physical inventory activities. Investigate and report inventory discrepancies as required.<br>Warehouse Operations Store, organise, and maintain inventory within designated warehouse locations. Prepare and kit materials to support production orders and operational requirements. Ensure efficient handling, movement, and storage of materials. Maintain a clean, safe, and organised warehouse environment in accordance with company standards. Support continuous improvement initiatives related to warehouse processes and inventory management. <br>Shipping & Production Support Support packaging and shipping activities to meet customer delivery commitments. Assist with international shipments and export documentation where applicable. Provide support to assembly and production operations as needed. Coordinate with internal teams to ensure material availability and smooth workflow throughout the facility.<br>What We’re Looking For High school diploma or equivalent qualification. Minimum 2 years of experience in warehousing, receiving, inventory control, logistics, or material handling. Forklift certification. Basic computer skills, including Microsoft Office applications. Strong organisational, time management, and attention-to-detail skills. Ability to work safely and effectively in a fast-paced industrial environment. Strong teamwork and communication skills<br>Preferred Qualifications Experience within a Valve Automation Center (VAC) or industrial manufacturing environment. Experience handling valves, actuators, controls, or other industrial components. ERP inventory transaction and warehouse management experience. Knowledge of inventory control, stock management, and cycle counting processes. Experience supporting international shipments and export documentation<br>Why Join Bray? Opportunity to work for a globally recognised leader in flow control and automation solutions. Collaborative and team-oriented environment within a privately owned international company. Challenging and rewarding hands-on role with real responsibility. Opportunities for training, career development, and long-term growth. Competitive compensation and benefits package. Be part of a business focused on quality, innovation, and customer success<br>At Bray, we don’t just design components — we create solutions that perform in the world’s most demanding environments.<br>Equal Opportunity Employer Bray is proud to be an equal opportunity employer and welcomes applications from candidates of all backgrounds.<br>Ready to take the next step????? Apply now and become part of a global leader shaping the future of industrial solutions!

Be Part of a Legacy Bigger Than the Game <br>At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.<br>This is more than just a job! It’s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way<br><br>Job Overview:<br>The IT Specialist supports, maintains, and enhances Al Qadsiah Club’s IT infrastructure. The role ensures smooth day-to-day IT operations across club offices, training facilities, and sporting venues, while supporting staff, coaches, and management with reliable and secure technology solutions.<br>Key Responsibilities:<br>• Provide technical support for hardware, software, networks, and IT systems across the club<br>• Install, configure, maintain, and troubleshoot computers, servers, printers, and mobile devices<br>• Manage and monitor network infrastructure (LAN, WAN, Wi-Fi) to ensure secure and stable connectivity<br>• Support sports operations technology, including match-day systems, video analysis tools, and access control systems<br>• Maintain data security, backups, and disaster recovery procedures<br>• Manage user accounts, permissions, and access rights<br>• Coordinate with external vendors and service providers for IT services and equipment<br>• Document IT processes, system configurations, and troubleshooting procedures<br>• Assist in planning and implementing new IT systems and upgrades<br>• Ensure compliance with club policies, cybersecurity standards, and best practices<br><br><br><br>Requirements<br><br>Qualifications: <br>• Bachelor’s degree in Information Technology, Computer Science, or a related field<br>• 2–4 years of experience in an IT support or specialist role<br>• Strong knowledge of Windows and/or mac OS environments<br>• Experience with networking, servers, and IT security fundamentals<br>• Ability to troubleshoot hardware and software issues efficiently<br>• Good communication and customer-service skills<br>Preferred Qualifications:<br>• Experience in sports organizations, stadiums, or event-based environments<br>• Knowledge of CCTV, access control, and audiovisual systems<br>• Familiarity with cloud services (Microsoft 365, Google Workspace, or similar)<br>• Basic knowledge of databases and system integrations<br>• Ability to work flexible hours, including match days or events<br>Key Competencies:<br>• Problem-solving and analytical thinking<br>• Attention to detail<br>• Ability to work under pressure<br>• Teamwork and collaboration<br>• Strong organizational and time-management skills<br><br><br>Benefits<br><br>Why Join Al-Qadsiah?<br> Be Part of the Legacy: Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.<br> Experience the Culture: Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way.<br><br>Skills: Qualifications: <br> <br>• Diploma or Bachelor’s degree in Food Science, Food Safety, Public Health, or related field. <br> <br>• Certified in HACCP (Level 3 or above preferred). <br> <br>• Minimum 3–5 years of experience in food safety, preferably in hospitality, large-scale <br> <br>catering, or sports facilities. <br> <br>• Strong knowledge of Saudi food safety regulations. <br> <br>• Professional certification (e.g., ISO 22000, NEBOSH Food Safety – preferred). <br> <br>• Excellent documentation and reporting skills. <br> <br>• Strong communication and training abilities. <br> <br>• Fluency in Arabic and English preferred. <br> <br>Key Competencies <br> <br>• Attention to detail <br> <br>• Leadership and team coordination <br> <br>• Analytical and problem-solving skills <br> <br>• Strong organizational skills <br> <br>• High ethical standards and accountability

About the Company<br>A world-class oilfield services company built on uncompromising ethics. The leading regional, integrated oilfield services company in the Middle East and North Africa. With our headquarters in Dubai and operating offices across the Middle East and North Africa, OiLSERV has grown steadily since 2006 to become the leading independent oilfield services provider in the region, with the largest fleet of equipment, number of people and range of services. Our clients benefit from our unrivalled understanding of their technical challenges and unique environmental, geological and cultural conditions that exist within our home markets. By merging our invaluable local experience with a highly skilled and motivated global team, the latest technologies and quality-driven processes, we have succeeded in establishing a reputation for delivering customized and competitive solutions regardless of the conditions. Our core values are at the very heart of our business. We do not believe in a ‘one size fits all’ service offering and the inefficient excess of work this can lead to. We aim to differentiate ourselves by consistently providing intelligent and cost-effective solutions tailored to our clients’ needs.<br>Visit our Site OiLSERV | World-Class Oilfield Services<br>Position Overview:<br>PCE Specialist – Slick line Operations Equipment (PCE) to ensure equipment reliability, operational readiness, and compliance with company and client requirements.<br>TRAINING AND CERTIFICATION NEEDED:NDT LEVEL IIAPIQ1 <br>Key Responsibilities Perform inspection, maintenance, troubleshooting, and repair of PCE equipment used in SLS operations. Ensure PCE equipment is maintained according to OEM requirements, company procedures, and client specifications. Conduct and support SM2/SM3 inspections, pressure testing, function testing, and certification of PCE equipment. Review equipment condition, identify potential failures, and recommend corrective actions. Ensure PCE equipment is properly prepared and certified before mobilization to the field. Support troubleshooting of PCE-related failures during field operations when required. Identify critical PCE spare parts, maintain appropriate stock levels, and ensure spare parts availability to support equipment reliability and operational readiness. Review spare parts requirements based on equipment condition, maintenance history, OEM recommendations, and upcoming operational requirements. Coordinate with Procurement, Stores, suppliers, and Maintenance teams to ensure critical spare parts are available on time and avoid operational delays or NPT. Maintain and regularly review the PCE critical spare parts list, including lead times, minimum/maximum stock levels, and obsolete or hard-to-source components. Verify that all inspection and maintenance activities are properly documented in the CMMS. Review inspection reports, test certificates, maintenance records, and equipment history to ensure full traceability. Work closely with Operations, Maintenance, Engineering, Procurement, and HSE teams to maintain high equipment reliability and operational readiness. Ensure compliance with QHSE standards and client requirements, including proper tagging, certification, and identification of equipment. Provide technical guidance and coaching to mechanics and technicians working with PCE. Participate in failure investigations and root cause analysis related to PCE equipment. Identify opportunities to improve equipment reliability, reduce NPT, and optimize maintenance and spare parts practices. Maintain awareness of applicable industry standards and best practices related to pressure control equipment.<br>Qualifications Diploma / Technical Degree or Bachelor’s Degree in Mechanical Engineering, Petroleum Engineering, Maintenance, or a related technical discipline. Minimum 5–8 years of relevant experience in Pressure Control Equipment (PCE), preferably supporting Slickline / Well Intervention operations. Proven hands-on experience with inspection, maintenance, repair, pressure testing and certification of Slickline PCE. NDT Level II certification (PT/MT and/or UT as applicable). API Spec Q1 training / awareness; Internal Auditor certification would be an advantage. Good knowledge of applicable API standards, OEM requirements and pressure control equipment maintenance practices. IWCF Well Intervention Pressure Control certification is highly desirable. OEM training/certification on Slickline PCE would be an advantage. Experience with SM2/SM3 inspection and certification requirements. Previous experience in Oil & Gas service companies / well intervention environments preferred. Valid HSE certifications such as H2S, First Aid, BOSIET/FOET or equivalent, where required by the operating environment.<br>Technical & Functional Skills Strong technical knowledge of Slickline Pressure Control Equipment, including lubricators, BOPs, stuffing boxes, tool traps, quick-test subs, wellhead connections and associated pressure-control components. Strong capability in PCE inspection, preventive maintenance, troubleshooting, repair and pressure/function testing. Ability to interpret OEM manuals, drawings, maintenance procedures, inspection criteria and test certificates. Knowledge of equipment certification, tagging and traceability requirements. Strong understanding of failure mechanisms, equipment integrity and preventive/predictive maintenance. Experience conducting failure investigations and Root Cause Analysis (RCA). Good understanding of critical spare parts management, including min/max levels, lead times, reorder requirements and obsolete components. Ability to assess spare requirements based on equipment condition, maintenance history and operational forecast. Experience using CMMS systems such as SAP, Maximo or equivalent. Good knowledge of inventory and maintenance planning. Strong awareness of QHSE requirements, pressure-testing safety and operational risk controls. Ability to coordinate effectively with Operations, Maintenance, Engineering, Procurement, Stores and HSE. Strong reporting and documentation skills, with particular attention to equipment history and certification records. Ability to coach and technically guide mechanics and technicians. Strong problem-solving skills with focus on equipment reliability, operational readiness and NPT reduction.

Job Summary The Assets and Supply Chain Specialist is responsible for managing organizational assets and overseeing supply chain activities to ensure efficient procurement, inventory control, asset tracking, warehousing, and distribution processes. The role focuses on maintaining accurate records, optimizing resource utilization, reducing costs, and ensuring compliance with company policies and industry standards. Essential Duties Asset Management Maintain a comprehensive asset register and ensure accurate tracking of all company assets. Monitor asset acquisition, allocation, transfer, maintenance, and disposal processes. Conduct regular physical asset audits and reconcile discrepancies. Coordinate asset tagging and documentation. Ensure compliance with asset management policies and procedures. Prepare asset reports and analysis for management review. Supply Chain Management Manage procurement activities and coordinate with vendors and suppliers. Monitor inventory levels and ensure timely replenishment of stock. Track purchase orders, deliveries, and supplier performance. Coordinate warehousing, logistics, and distribution activities. Analyze supply chain processes and identify opportunities for improvement. Ensure efficient movement of materials and equipment across locations. Inventory Control Maintain accurate inventory records and conduct periodic stock counts. Investigate inventory discrepancies and implement corrective actions. Establish inventory control procedures to minimize losses and stock shortages. Monitor stock turnover and optimize inventory levels. Reporting & Compliance Generate regular reports on assets, inventory, procurement, and supply chain performance. Ensure compliance with company policies, financial controls, and regulatory requirements. Support internal and external audits related to assets and inventory. Maintain accurate documentation and records for all transactions. Stakeholder Coordination Collaborate with finance, operations, procurement, and warehouse teams. Liaise with suppliers and service providers to ensure timely delivery of goods and services. Support department managers in asset planning and inventory forecasting. Education & Experience Requirements Minimum High School Diploma with proven experience in facility management, supply chain, and logistics.5+ years of relevant experience in asset management, facility management, supplier management, logistics coordination, and supply chain operations. Strong attention to detail and accuracy in record keeping. Experience working with ERP systems and inventory or asset management software. Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities. Excellent communication skills in English; Arabic is a plus.

We are looking for a Portfolio Growth Specialist to join the Autobia team. This role owns the engagement and growth stage of the client lifecycle, ensuring that activated clients remain engaged, satisfied, and growing their relationship with Autobia.<br>Key Responsibilities:Client Segmentation & Portfolio Analytics Apply and maintain the client segmentation model, updating classifications regularly based on activity, growth potential, and engagement data. Analyze client usage patterns and behavioral trends to identify engagement gaps, growth opportunities, and early churn signals. Monitor and update client health indicators using established frameworks, and flag insights and anomalies to the Program Manager. Provide the Program Manager with data-driven insights and recommendations to support credit limit and portfolio decisions.<br>Retention & Growth Strategy Execute targeted retention and engagement initiatives tailored to each client segment. Identify and prioritize high-potential clients for credit limit growth and proactively escalate recommendations to the Program Manager. Identify cross-sell and upsell opportunities within the broader Autobia ecosystem and coordinate with commercial teams to act on them. Monitor the effectiveness of retention initiatives and continuously refine strategies based on measurable outcomes.<br>Client Success & Satisfaction Measure client satisfaction on a periodic basis and track KPIs including NPS, engagement rate, and portfolio utilization rate across the portfolio. Act as the internal voice of the client — surfacing recurring issues, service gaps, and unmet needs to the Program Manager. Flag clients with declining activity to relevant stakeholders and propose appropriate intervention strategies.<br>Qualifications:Bachelor’s degree in Business Administration, Marketing, Data Analytics, Economics, or a related field.1–2 years of relevant experience in client success, growth, CRM, or commercial analytics. Strong analytical skills with the ability to build client segmentation models and derive actionable insights from data. Advanced proficiency in Excel. Strong communication skills with the ability to present data-driven recommendations clearly to non-technical stakeholders. Familiarity with CRM platforms and client lifecycle management concepts. Self-starter comfortable building processes and frameworks from scratch in a high-growth environment. Nice to Have Experience with Power BI, Tableau, or equivalent data visualization tools. Understanding of B2B client relationship dynamics and segment-specific engagement strategies.

We are looking for an Activation Specialist to join the Autobia team. This role owns the end-to-end onboarding journey for prospective clients — from first outreach through to successful activation and handover. The ideal candidate is client-focused, highly organized, and takes full ownership of delivering a seamless and professional onboarding experience.<br>Key Responsibilities Client Communication & Outreach Manage proactive outreach to prospective clients, driving engagement and conversion throughout the enrollment process. Serve as the primary point of contact from initial contact through to activation, ensuring clear and consistent communication at every step. Follow up with prospective clients who have not responded, applying a structured and professional re-engagement approach. Ensure full coverage of all qualified client segments, including those without a dedicated field contact. Onboarding & Activation Oversee all contractual and documentation requirements for each client, ensuring accuracy and compliance with program standards. Manage each client file end-to-end and ensure timely closure within defined activation timelines. Coordinate with field sales teams and internal stakeholders to drive timely onboarding and remove blockers. Escalate blockers and exceptions to the Program Manager in a timely and structured manner. Compliance & Data Integrity Ensure accurate entry of all client data into the program's systems upon activation and maintain data integrity across all records. Track activation KPIs including activation rate, time-to-activate, and conversion rate, and flag gaps to the Program Manager. Ensure a complete and well-documented handover of each activated client to the Portfolio Growth Specialist.<br>Qualifications Bachelor's degree in Business Administration, Marketing, Communications, or a related field.1–2 years of experience in customer service, account management, or sales. Strong interpersonal and communication skills with a proven ability to manage client relationships across multiple channels. Highly organized with the ability to manage a high volume of client files simultaneously without losing attention to detail. Proficiency in Excel for tracking, reporting, and file management. Self-starter comfortable operating independently and taking full ownership of outcomes. Nice to Have Experience with CRM platforms or client onboarding tools. Familiarity with fintech, lending, or inventory finance environments. Adaptability to fast-paced, high-growth environments with evolving processes.

We are looking for a Portfolio Growth Specialist to join the Autobia team. This role owns the engagement and growth stage of the client lifecycle, ensuring that activated clients remain engaged, satisfied, and growing their relationship with Autobia.<br>Key Responsibilities:Client Segmentation & Portfolio Analytics Apply and maintain the client segmentation model, updating classifications regularly based on activity, growth potential, and engagement data. Analyze client usage patterns and behavioral trends to identify engagement gaps, growth opportunities, and early churn signals. Monitor and update client health indicators using established frameworks, and flag insights and anomalies to the Program Manager. Provide the Program Manager with data-driven insights and recommendations to support credit limit and portfolio decisions.<br>Retention & Growth Strategy Execute targeted retention and engagement initiatives tailored to each client segment. Identify and prioritize high-potential clients for credit limit growth and proactively escalate recommendations to the Program Manager. Identify cross-sell and upsell opportunities within the broader Autobia ecosystem and coordinate with commercial teams to act on them. Monitor the effectiveness of retention initiatives and continuously refine strategies based on measurable outcomes.<br>Client Success & Satisfaction Measure client satisfaction on a periodic basis and track KPIs including NPS, engagement rate, and portfolio utilization rate across the portfolio. Act as the internal voice of the client — surfacing recurring issues, service gaps, and unmet needs to the Program Manager. Flag clients with declining activity to relevant stakeholders and propose appropriate intervention strategies.<br>Qualifications:Bachelor’s degree in Business Administration, Marketing, Data Analytics, Economics, or a related field.1–2 years of relevant experience in client success, growth, CRM, or commercial analytics. Strong analytical skills with the ability to build client segmentation models and derive actionable insights from data. Advanced proficiency in Excel. Strong communication skills with the ability to present data-driven recommendations clearly to non-technical stakeholders. Familiarity with CRM platforms and client lifecycle management concepts. Self-starter comfortable building processes and frameworks from scratch in a high-growth environment. Nice to Have Experience with Power BI, Tableau, or equivalent data visualization tools. Understanding of B2B client relationship dynamics and segment-specific engagement strategies.