office manager Jobs - Riyadh Saudi
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>Mace is providing strategic project management consultancy for major new build stadiums, multiple stadium redevelopments, and wider precinct transformations in Riyadh. The scope includes the delivery of new stadiums, increasing existing stadia capacity, delivering major mixed-use amenities, and introducing robust knowledge transfer to ensure operational excellence and long-term sustainability beyond construction.</span></p><br><p><span>Provides support for the delivery and continuous improvement of the architectural design function, ensuring compliance with business, statutory, legal, and contractual requirements. Supports the leadership, development, and performance of architectural design teams, fostering capability, mobility and effective resource management.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><p><span>• Lead and manage design resources, ensuring delivery of business plan outcomes on time and within budget.</span><br><span>• Oversee daily operations and act as the focal point for all design-related matters.</span><br><span>• Present KPIs and management review data to project and leadership teams.</span><br><span>• Support business development, work-winning activities, and training initiatives.</span><br><span>• Ensure governance and management systems are adhered to across the project lifecycle.</span><br><span>• Influence procurement strategies, contractual frameworks, and drive process improvements.</span><br><span>• Collaborate with PMO and stakeholders to ensure coordinated deliverables and technical excellence.</span><br><span>• Champion sustainability and net zero carbon goals throughout project delivery.</span><br><span>• Lead design delivery aligned with business plan targets and budget.</span><br><span>• Guide teams, ensuring stakeholder needs and governance are met.</span><br><span>• Present KPIs and support business development initiatives.</span><br><span>• Drive collaboration, innovation, and carbon reduction through centre of excellence and reach-back resources.</span></p><br><p><span><strong>You’ll need to have:</strong></span></p><br><p><span>• Degree in design or related field.</span><br><span>• Chartered membership (e.g., RIBA, CIOB, RICS).</span><br><span>• Strong BIM, prefabrication, and design risk expertise.</span><br><span>• Sector-spanning experience with sound technical and safety knowledge.</span><br><span>• Proven experience in FIFA stadiums.</span><br><span>• Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></p><br><p><br><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-On-site</span><br> </p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p><u><strong>Role Purpose</strong></u></p><br><p>The Chief Technology & Digital Transformation Officer (CTDTO) is responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.</p><br><p>The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.</p><br><p><u><strong>Key Accountabilities</strong></u></p><br><p><strong>1. Enterprise Technology & Digital Strategy</strong></p><br><ul><li>Define and own the 3–5-year Technology & Digital Transformation Roadmap aligned with corporate and business strategies.</li><li>Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.</li><li>Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.</li></ul><p><strong>2. Digital Transformation & Innovation</strong></p><br><ul><li>Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).</li><li>Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.</li><li>Sponsor automation, Industry 4.0, IoT, advanced analytics, and smart operations initiatives.</li></ul><p><strong>3. IT & Enterprise Architecture</strong></p><br><ul><li>Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.</li><li>Ensure interoperability, scalability, performance, and business continuity across all systems.</li><li>Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.</li></ul><p><strong>4. Cybersecurity & Technology Risk</strong></p><br><ul><li>Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.</li><li>Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).</li><li>Lead disaster recovery, business continuity, and crisis response readiness.</li></ul><p><strong>5. Data, Analytics & AI</strong></p><br><ul><li>Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).</li><li>Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.</li><li>Ensure ethical, secure, and compliant use of AI and advanced analytics.</li></ul><p><strong>6. Technology Governance & Investment</strong></p><br><ul><li>Chair the Technology Investment Committee and Digital Portfolio Review.</li><li>Prioritize initiatives based on business value, ROI, risk, and strategic alignment.</li><li>Manage technology budgets, vendors, contracts, and sourcing strategies.</li></ul><p><strong>7. Organization & Talent</strong></p><br><ul><li>Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).</li><li>Develop future-ready digital skills, leadership pipelines, and succession plans.</li><li>Embed agile, product-oriented, and value-delivery operating models.</li></ul><p><strong>8. Board & Executive Advisory</strong></p><br><ul><li>Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.</li><li>Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.</li></ul><p><u><strong>Key Deliverables</strong></u></p><br><ul><li>Group Digital & Technology Strategy and 3-year Roadmap.</li><li>Enterprise Architecture Blueprint.</li><li>Cybersecurity & Data Governance Framework.</li><li>Digital Transformation Portfolio (business cases, ROI, milestones).</li><li>Industry 4.0 / Smart Factory Program.</li><li>AI & Advanced Analytics Enablement Program.</li><li>IT Operating Model & Talent Strategy.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>Parsons is seeking a highly specialized and experienced Document Controller (Saudi National) to join our critical team on the prestigious Qiddiya Project in Riyadh. The Document Controller will manage the intake, organization, tracking, and archiving of all technical, operational, and financial documentation for the Asset Management team. Using Oracle Aconex as the primary platform, this role ensures that all operation manuals, as-built drawings, warranties, and maintenance procedures are accurately registered and easily accessible. This position is vital for a smooth "handover" process as newly built properties transition from construction into live city operations.</p><p>What you'll be doing:</p><ul><li><strong>Aconex System Administration & Data Entry</strong> Register, log, and classify incoming drawings, operations and maintenance (O&M) manuals, and technical documents within Oracle Aconex . Ensure all files strictly follow established naming rules, metadata fields, and numbering systems. Distribute documents to the correct asset directors and technical teams using automated Aconex workflows and transmittals. Keep the master document log updated in real time to ensure team members always use the latest file versions.</li><li><strong>Asset Management & Handover Support</strong> Support the asset integration team during the "Digital Vesting" phase, verifying that construction contractors upload all required manuals and warranty papers. Sort and catalog documentation into specific asset categories (e.g., roads, parks, utilities) within the document management platform. Help retrieve specific technical manuals or structural blueprints quickly when field teams need them for urgent infrastructure repairs.</li><li><strong>Quality Control & Quality Assurance</strong> Check uploaded documents for basic quality standards, ensuring files are readable, properly formatted, and contain correct revisions. Flag and return incomplete or incorrectly named document submissions to contractors or project teams for fixing. Assist in conducting routine internal audits of the document database to ensure no critical files are missing.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What required skills you'll bring:</strong></p><ul><li>Education: Diploma or Bachelor s degree in Business Administration, Information Management, Engineering, or a related field.</li><li>Experience: 0 to 3 years of experience in technical document control within construction, real estate, facility management, or engineering environments.</li><li>Mandatory: Hands-on experience or formal training with Oracle Aconex (basic knowledge of transmittals, workflows, and document registers is required)</li><li>Good proficiency with standard office tools, including Microsoft Excel, Word, and Adobe Acrobat PDF editing.</li><li>Basic understanding of how technical drawings, blueprints, and operation manuals are organized.</li><li>Strong attention to detail with an ability to spot spelling or numbering errors quickly.</li><li>Solid communication skills to follow up with contractors and project teams regarding missing files.</li><li>Good time-management skills to process large volumes of incoming files without creating backlogs.</li><li>Saudi Nationals only.</li></ul>
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About the job DESKTOP SUPPORT ENGINEERS VIP - SAUDI NATIONAL
<p>Responsible for delivering exceptional, personalized technical support to high-profile clients, executives, and priority users. This role ensures seamless technology experiences by proactively managing issues, providing rapid resolution, and maintaining the highest standards of professionalism and confidentiality.</p><br>
<p><strong>RESPONSIBILITIES</strong></p><br>
<ul><li>Executive Support<ul><li>Provide white-glove IT support to C-level executives, board members, and other VIPs.</li><li>Ensure minimal disruption to their workflow by resolving issues quickly and discreetly.</li></ul></li><li>Technical Troubleshooting<ul><li>Diagnose and resolve hardware, software, network, and mobile device issues.</li><li>Support collaboration tools (Teams, Zoom, Outlook, etc.) and productivity applications.</li></ul></li><li>Proactive Monitoring<ul><li>Anticipate potential issues and implement preventive measures.</li><li>Maintain and monitor VIP devices for performance, security, and updates.</li></ul></li><li>Incident Management<ul><li>Act as the primary point of contact for VIP incidents.</li><li>Escalate complex issues to specialized teams while maintaining ownership until resolution.</li></ul></li><li>Confidentiality & Security<ul><li>Handle sensitive information with discretion.</li><li>Ensure compliance with corporate security policies and data protection standards.</li></ul></li><li>Customer Experience<ul><li>Deliver a concierge-level support experience with empathy, patience, and professionalism.</li><li>Provide clear communication and regular updates during issue resolution.</li></ul></li></ul>
<p><strong>QUALIFICATIONS</strong></p><br>
<ul><li>Bachelor's degree (preferred).</li><li>5+ years of IT support experience, with at least 2 years in executive/VIP support.</li><li>Strong knowledge of Windows, macOS, iOS, Android, and enterprise applications.</li><li>Familiarity with networking concepts, VPNs, and remote access solutions.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>High level of discretion and professionalism when dealing with confidential matters.</li></ul><p>Vertical </p><br><p>Technology</p><br>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.</p><p>Key Responsibilities</p><ul><li>Manage daily administrative operations and ensure tasks are completed efficiently.</li><li>Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.</li><li>Respond to emails, phone calls, and internal communications in a professional and timely manner.</li><li>Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.</li><li>Maintain digital filing systems and ensure confidential information is securely organized.</li><li>Monitor office workflows and recommend process improvements to increase efficiency.</li><li>Assist with data entry, record management, and database updates with a high level of accuracy.</li><li>Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.</li><li>Support project managers and leadership with administrative tasks and deadline tracking.</li><li>Handle travel arrangements, expense reports, and vendor coordination when applicable.</li><li>Assist with onboarding documentation and administrative support for new team members.</li><li>Maintain inventory records for office equipment and software subscriptions where applicable.</li><li>Conduct online research and compile information to support business initiatives.</li><li>Collaborate with team members to ensure smooth communication and workflow across departments.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p>Technical Skills</p><p>Candidates should have experience with:</p><ul><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>Zoom, Microsoft Teams, or Google Meet</li><li>Slack or similar communication platforms</li><li>Cloud-based file management systems</li><li>Project management software</li><li>Basic spreadsheet reporting and data management</li></ul><p>Key Competencies</p><ul><li>Organization and planning</li><li>Communication and interpersonal skills</li><li>Time management</li><li>Adaptability</li><li>Initiative</li><li>Critical thinking</li><li>Accuracy and attention to detail</li><li>Team collaboration</li><li>Customer service orientation</li><li>Professional integrity</li></ul><p>What PulseMediaNL Offers</p><ul><li>Fully remote work environment.</li><li>Flexible work arrangements based on business needs.</li><li>Competitive compensation.</li><li>Paid time off and company-recognized holidays (subject to employment status).</li><li>Professional development and training opportunities.</li><li>Collaborative and inclusive team culture.</li><li>Opportunities for career growth and advancement.</li><li>Access to modern digital tools and technology.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.</li><li>Minimum of 2 years of administrative, office support, executive assistant, or related experience.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving skills with a proactive mindset.</li><li>Ability to work independently with minimal supervision.</li><li>High level of professionalism and discretion when handling confidential information.</li><li>Reliable internet connection and a dedicated remote workspace.</li><li>Experience working in a fully remote environment.</li><li>Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.</li><li>Experience supporting executives or leadership teams.</li><li>Basic knowledge of bookkeeping or financial administration.</li><li>Experience in digital media, marketing, or creative industries is an advantage.</li></ul>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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Bachelor's degree / higher diploma </div>
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About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands.</strong></span></p><br><p><span><strong>That's this role. We're looking for a </strong><strong>Head Teacher for the National track sciences</strong><strong> — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty.</strong></span></p><br><p><span><strong>This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.</strong></span></p><br><span><strong>How the role splits</strong></span><p><span><strong>Area</strong></span></p><br><p><span><strong>Share</strong></span></p><br><p><span><strong>What it means day to day</strong></span></p><br><p><span><strong>Curriculum &amp; term planning</strong></span></p><br><p><span><strong>50%</strong></span></p><br><p><span><strong>Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.</strong></span></p><br><p><span><strong>Coaching delivery teachers</strong></span></p><br><p><span><strong>30%</strong></span></p><br><p><span><strong>Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.</strong></span></p><br><p><span><strong>Delivering lessons</strong></span></p><br><p><span><strong>20%</strong></span></p><br><p><span><strong>Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.</strong></span></p><br><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The academic quality of science curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on.</strong></span></p><br></li><li><p><span><strong>Term and year plans, built with the Design Leads and signed off by you before they go into production.</strong></span></p><br></li><li><p><span><strong>Final review of built lessons before they reach students — you're the last academic gate.</strong></span></p><br></li><li><p><span><strong>Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle.</strong></span></p><br></li><li><p><span><strong>Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term.</strong></span></p><br></li><li><p><span><strong>Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.</strong></span></p><br></li><li><p><span><strong>3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role.</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes.</strong></span></p><br></li><li><p><span><strong>Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional PowerPoint.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic; professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh, or ready to relocate. Saudi nationals with KSA teaching experience strongly preferred.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>A coaching certification or completion of a formal teacher training program</strong></span></p><br></li><li><p><span><strong>International curriculum experience — not only the local curriculum</strong></span></p><br></li><li><p><span><strong>Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are.</strong></span></p><br></li><li><p><span><strong>Experience using AI in teaching or curriculum work.</strong></span></p><br></li><li><p><span><strong>Experience with hybrid, blended, or remote instruction</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in.</strong></span></p><br></li><li><p><span><strong>Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes.</strong></span></p><br></li><li><p><span><strong>A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you.</strong></span></p><br></li><li><p><span><strong>Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br><br><br>The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br><br><br>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br><br>We are looking for a hands-on <strong>ServiceDesk Team Lead </strong>to own L1 technical support operations in KSA: the queue, the quality, the SLAs and the team. You will lead the local L1 engineers, keep the escalation flow to L2 and engineering clean, own incident response for KSA-affecting issues, and represent ServiceDesk in KSA-specific processes, including regulatory ones (SAMA).<br> <br> Key Responsibilities<br><ul><li>Own the KSA ServiceDesk queue end-to-end: daily operations, prioritization, coverage and backlog control, keeping first response and resolution within SLA targets; handle requests from the support team and colleagues, including basic problem analysis;</li><li>Act as a player-coach: personally take the most complex tickets, set the technical bar for the team and remain its strongest troubleshooter — including complex L2-level cases escalated from the KSA cluster when they require KSA-specific context (language, local regulation, local integrations);</li><li>Lead and grow the KSA ServiceDesk team: onboarding, quality reviews, workload balance and development plans;</li><li>Own escalation quality as a process: set the standard for what a good escalation to L2/engineering looks like (context, root cause analysis on logs, API errors and data, reproduction, categorization), watch the flow metrics and bounce-backs, and step in when something goes off track;</li><li>Own and drive the incident response for KSA-affecting issues (P1/P2): coordinate with engineering and stakeholders, and lead regulatory reporting to SAMA end-to-end;</li><li>Identify and report bugs; analyze technical issues and create development tasks for fixing them;</li><li>Standardize solutions, prepare and update documentation and runbooks for ServiceDesk teams;</li><li>Manage quality by data: reopen rate, escalation rate, first response and resolution times per agent and per category, with corrective actions on deviations;</li><li>Contribute to the development and improvement of internal tools and processes.</li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>3+ years in technical support / service desk, including 1+ year leading a team or shift;</li><li>Strong hands-on troubleshooting: you personally debug the cases your engineers cannot — logs, APIs, data — and can defend or reject an escalation on technical grounds;</li><li>Incident management practice: P1/P2 flows, incident coordination, postmortems;</li><li>Experience working with Jira;</li><li>Strong soft skills: ownership and facilitation of ticket handling and resolution processes, proactivity, high level of autonomy;</li><li>Experience managing by metrics: you can explain your team's reopen and escalation rates and what you changed because of them;</li><li>Experience with monitoring and logging tools (Datadog, Grafana, Kibana);</li><li>Understanding of software development principles;</li><li>Experience writing simple SQL queries;</li><li>Arabic — native or fluent; English at a level sufficient for verbal and written communication (B2+);</li><li>Based in KSA and eligible to work in KSA.<br></li></ul><strong>Nice to have:</strong><br><ul><li>Experience in FinTech or another regulated industry (SAMA or similar regulator exposure);</li><li>Understanding of ITIL processes (incident, problem, service level management);</li><li>Scripting skills (Bash, Python, Go);</li><li>Knowledge and practical use of administrative automation tools;</li><li>Experience with Google Cloud / Google Apps Script;</li><li>Jira administration experience;</li><li>Experience at a startup.</li></ul> <br> Job Benefits<br><ul><li>A working environment that gives you autonomy and responsibility from day one.</li><li>Participation in the company’s employee stock options program.</li><li>Flexi benefits you can use for wellness, travel, or learning</li><li>Competitive salary and other bonuses</li><li>Health Insurance.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and strategic Cluster Director of Finance to lead financial operations across our cluster in Riyadh, Saudi Arabia. In this pivotal leadership role, you will oversee all financial functions, drive strategic initiatives, and ensure fiscal excellence across multiple locations. The ideal candidate will demonstrate exceptional financial acumen, decisive leadership, and a commitment to organizational growth and profitability.</p><br><ul><li>Oversee all financial operations and accounting functions across the cluster, ensuring accuracy, compliance, and efficiency</li><li>Develop and manage comprehensive budgets, financial forecasts, and long-term financial strategies aligned with organizational objectives</li><li>Monitor and analyze financial performance metrics, identifying opportunities for cost optimization and revenue enhancement</li><li>Lead, mentor, and develop a high-performing finance team, fostering a culture of excellence and continuous improvement</li><li>Prepare and present detailed financial reports and analyses to senior management and stakeholders</li><li>Ensure compliance with local regulations, international financial standards, and internal policies</li><li>Manage risk assessment and mitigation strategies related to financial operations</li><li>Collaborate with operational leaders to support business decision-making through financial insights and analysis</li><li>Implement and optimize financial systems and processes to enhance operational efficiency</li><li>Maintain strong stakeholder relationships and communicate financial performance to internal and external parties</li></ul><br>Qualifications<br><br><ul><li>Minimum 10+ years of progressive experience in financial management, with at least 5 years in a senior leadership role</li><li>Proven expertise in managing multi-site or cluster financial operations</li><li>Strong proficiency in financial analysis, budgeting, forecasting, and P&L management</li><li>Advanced knowledge of financial reporting, accounting principles, and regulatory compliance</li><li>Demonstrated experience with ERP systems and financial management software</li><li>Exceptional analytical and problem-solving skills with strong attention to detail</li><li>Excellent leadership and team management capabilities</li><li>Advanced proficiency in Microsoft Excel and financial modeling</li><li>Strong communication and presentation skills</li><li>Experience in cost optimization and operational efficiency improvement</li><li>Preferred: Familiarity with the Saudi Arabian business environment and regional financial practices</li><li>Preferred: Knowledge of international financial standards and best practices</li><li>Preferred: Experience in cluster or multi-location organizational structures</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p>Position Summary The Administrative Office Support Professional Operations is responsible for providing comprehensive administrative and operational support to multiple departments. This role requires exceptional organizational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced remote work environment. The ideal candidate is self-motivated, dependable, resourceful, and capable of maintaining high standards of professionalism while supporting executives, managers, and cross-functional teams across the MENA region.</p><p>Key Responsibilities</p><p>Administrative Support</p><ul><li>Provide comprehensive administrative assistance to operations managers and leadership teams.</li><li>Manage calendars, schedule meetings, appointments, and virtual conferences across multiple time zones.</li><li>Prepare meeting agendas, record meeting minutes, and follow up on assigned action items.</li><li>Organize and maintain digital filing systems and ensure accurate document management.</li><li>Draft, edit, proofread, and format reports, presentations, correspondence, and operational documents.</li><li>Handle confidential information with professionalism and discretion.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational activities and assist in improving workflow efficiency.</li><li>Coordinate internal communication between departments and external stakeholders.</li><li>Monitor operational tasks and ensure deadlines are met.</li><li>Assist with project coordination and progress tracking.</li><li>Maintain operational records and update internal databases.</li><li>Prepare operational reports and performance summaries for management.</li></ul><p>Communication & Customer Support</p><ul><li>Respond promptly and professionally to emails, phone calls, and internal communications.</li><li>Serve as the first point of contact for administrative inquiries.</li><li>Coordinate communication with vendors, contractors, clients, and business partners.</li><li>Support customer and stakeholder communications when required.</li><li>Ensure professional and consistent communication standards are maintained.</li></ul><p>Documentation & Record Management</p><ul><li>Create, update, and maintain company documentation.</li><li>Organize digital records for easy retrieval and compliance.</li><li>Maintain accurate operational logs, reports, and administrative records.</li><li>Ensure document version control and adherence to company procedures.</li></ul><p>Scheduling & Coordination</p><ul><li>Coordinate virtual meetings, webinars, and internal events.</li><li>Arrange travel plans, itineraries, and accommodation when necessary.</li><li>Manage shared calendars and scheduling conflicts efficiently.</li><li>Coordinate onboarding schedules and administrative support for new employees.</li></ul><p>Data Management & Reporting</p><ul><li>Collect, verify, and enter operational data accurately.</li><li>Generate weekly and monthly administrative reports.</li><li>Assist with KPI tracking and operational performance reporting.</li><li>Analyze administrative processes and recommend improvements.</li></ul><p>Process Improvement</p><ul><li>Identify opportunities to streamline administrative workflows.</li><li>Support implementation of new operational procedures.</li><li>Assist with documentation of standard operating procedures (SOPs).</li><li>Promote efficiency through the effective use of digital collaboration tools.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English. Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li></ul><p>Technical Skills</p><ul><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li></ul><p>Core Competencies</p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul><p>Performance Expectations</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English. Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li></ul><p>Technical Skills</p><ul><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li></ul><p>Core Competencies</p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands.</strong></span></p><br><p><span><strong>That's this role. We're looking for a </strong><strong>Head Teacher for the National track Math &amp; Phys</strong><strong> — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty.</strong></span></p><br><p><span><strong>This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.</strong></span></p><br><span><strong>How the role splits</strong></span><p><span><strong>Area</strong></span></p><br><p><span><strong>Share</strong></span></p><br><p><span><strong>What it means day to day</strong></span></p><br><p><span><strong>Curriculum &amp; term planning</strong></span></p><br><p><span><strong>50%</strong></span></p><br><p><span><strong>Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.</strong></span></p><br><p><span><strong>Coaching delivery teachers</strong></span></p><br><p><span><strong>30%</strong></span></p><br><p><span><strong>Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.</strong></span></p><br><p><span><strong>Delivering lessons</strong></span></p><br><p><span><strong>20%</strong></span></p><br><p><span><strong>Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.</strong></span></p><br><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The academic quality of Math &amp; Phys curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on.</strong></span></p><br></li><li><p><span><strong>Term and year plans, built with the Design Leads and signed off by you before they go into production.</strong></span></p><br></li><li><p><span><strong>Final review of built lessons before they reach students — you're the last academic gate.</strong></span></p><br></li><li><p><span><strong>Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle.</strong></span></p><br></li><li><p><span><strong>Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term.</strong></span></p><br></li><li><p><span><strong>Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.</strong></span></p><br></li><li><p><span><strong>3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role.</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes.</strong></span></p><br></li><li><p><span><strong>Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional PowerPoint.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic; professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh, or ready to relocate. Saudi nationals with KSA teaching experience strongly preferred.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>A coaching certification or completion of a formal teacher training program</strong></span></p><br></li><li><p><span><strong>International curriculum experience — not only the local curriculum</strong></span></p><br></li><li><p><span><strong>Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are.</strong></span></p><br></li><li><p><span><strong>Experience using AI in teaching or curriculum work.</strong></span></p><br></li><li><p><span><strong>Experience with hybrid, blended, or remote instruction</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in.</strong></span></p><br></li><li><p><span><strong>Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes.</strong></span></p><br></li><li><p><span><strong>A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you.</strong></span></p><br></li><li><p><span><strong>Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<p>About the Role We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p><b>Key Responsibilities</b></p><ul><li>Operations & Administrative Support<ul><li>Provide daily administrative support to internal teams across the organization.</li><li>Coordinate calendars, schedule meetings, and assist with meeting preparation.</li><li>Track action items and support project follow-ups to ensure tasks are completed on time.</li><li>Maintain organized workflows and help improve operational efficiency.</li></ul></li><li>Office & Process Coordination<ul><li>Maintain internal documentation, shared resources, and operational trackers.</li><li>Assist with onboarding activities, including documentation and team coordination.</li><li>Perform data entry, record maintenance, and basic reporting tasks.</li><li>Help identify opportunities to improve administrative processes and streamline workflows.</li></ul></li><li>Communication & Collaboration<ul><li>Serve as a dependable point of contact for internal operational requests.</li><li>Communicate professionally with cross-functional teams in a fully remote environment.</li><li>Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li></ul></li><li>Systems & Data Management<ul><li>Maintain accurate information across internal systems and databases.</li><li>Organize digital files and support document management best practices.</li><li>Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>0 2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul>
<p><br></p><p><b>Position Summary</b></p><p>The Entry-Level Professional Operations Admin & Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Administrative Support</p><ul><li>Provide day-to-day administrative assistance to various departments.</li><li>Prepare, organize, and maintain digital files, records, and documentation.</li><li>Draft correspondence, reports, meeting notes, and internal documents.</li><li>Assist with document formatting, proofreading, and data entry.</li><li>Maintain accurate electronic filing systems and shared folders.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational workflows and administrative processes.</li><li>Track assigned tasks and ensure timely completion.</li><li>Assist with project coordination and follow-up on action items.</li><li>Help maintain operational procedures and internal documentation.</li><li>Monitor administrative requests and ensure they are handled efficiently.</li></ul><p>Calendar & Meeting Support</p><ul><li>Schedule meetings, appointments, and virtual events.</li><li>Coordinate meeting agendas and distribute supporting materials.</li><li>Record meeting minutes and track follow-up actions.</li><li>Assist with time zone coordination for regional and international meetings.</li></ul><p>Communication & Team Support</p><ul><li>Serve as a professional point of contact for internal communications.</li><li>Respond to administrative inquiries promptly and professionally.</li><li>Coordinate with cross-functional teams to ensure smooth workflow.</li><li>Support onboarding activities for new employees when required.</li></ul><p>Data & Reporting</p><ul><li>Maintain databases and operational trackers.</li><li>Generate routine administrative reports.</li><li>Monitor deadlines and update project status reports.</li><li>Ensure data accuracy and confidentiality.</li></ul><p>Office & Process Support</p><ul><li>Assist in improving administrative workflows and operational efficiency.</li><li>Help develop standardized templates and documentation.</li><li>Support procurement requests, expense tracking, and administrative records where applicable.</li><li>Perform additional administrative duties as assigned.</li></ul><p>Technical Skills</p><ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Professional development and training opportunities.</li><li>Supportive and collaborative team culture.</li><li>Opportunities for career growth within the organization.</li><li>Exposure to regional operations across the MENA market.</li><li>Flexible and inclusive work environment.</li><li>Performance-based growth opportunities.</li></ul><p>Success in This Role</p><p>The ideal candidate is dependable, organized, and eager to learn. Success in this position comes from maintaining high administrative standards, communicating effectively with colleagues, managing priorities efficiently, and contributing to smooth operational processes that support the organization's overall objectives.</p><p>Equal Opportunity Employer</p><p>PULSE (MENA) is committed to fostering an inclusive workplace where diversity is valued. We welcome applications from qualified candidates regardless of gender, age, disability, nationality, religion, or background. We are dedicated to creating a respectful and collaborative work environment where everyone has the opportunity to succeed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 - 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li></ul>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>About the role:</h4>
<p>As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction.</p>
<p>At Four Seasons, it is not only about meeting the guests' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences.</p>
<h4>Four Seasons Hotel Riyadh:</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Front Office.</p>
<h4>Food & Beverage:</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of ballroom and meeting rooms, offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>Spa and Wellness:</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and skills:</h4>
<ul>
<li>Written, spoken and reading proficiency in English and Arabic.</li>
<li>Hotel experience preferred.</li>
<li>Opera PMS knowledge preferred.</li>
</ul>
<h4>What to expect:</h4>
<ul>
<li>Competitive net salaries</li>
<li>Competitive housing allowance</li>
<li>Transportation allowance</li>
<li>21 days’ vacation</li>
<li>10 days public holidays per year</li>
<li>Complimentary employee meals</li>
<li>Medical insurance</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Worldwide complimentary room nights with Four Seasons</li>
<li>Laundry and dry cleaning provided for work attire</li>
<li>Growth and development opportunities</li>
<li>Additional family benefits apply</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br><p><b><u><span>About The Role:</span></u></b></p><br><br><br><p>As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction.</p><br><br><p>At Four Seasons, it is not only about meeting the guests' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences</p><br><br><br><p><b><u><span>Four Seasons Hotel Riyadh:</span></u></b></p><br><br><br><p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p><br><br><p>Area of responsibility is Front Office</p><br><br><br><p><b><u><span>Food & Beverage :</span></u></b></p><br><br><br><p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p><br><br><p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p><br><br><br><p><b><u><span>SPA and Wellness:</span></u></b></p><br><br><br><p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.</p><br><br><br><p><b><u><span>Knowledge and Skills:</span></u></b></p><br><br><ul><li>Written, spoken and reading proficiency in English and Arabic.</li><li>Hotel experience preferred.</li><li>Opera PMS knowledge preferred.</li></ul><br><b><u><span>What to Expect: </span></u></b><br><p>Competitive Net Salaries</p><br><br><p>Competitive housing allowance</p><br><br><p>Transportation Allowance</p><br><br><p>21days’ vacation</p><br><br><p>10 days Public Holidays per year</p><br><br><p>Complimentary employee meals</p><br><br><p>Medical Insurance</p><br><br><p>Life Insurance</p><br><br><p>Employee Assistance Program</p><br><br><p>Worldwide Complimentary Room Nights with Four Seasons</p><br><br><p>Laundry/dry cleaning for provided for work attire.</p><br><br><p>Growth & Development opportunities</p><br><br><p>Additional Family Benefits apply.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p><b>Position Summary</b> The Administrative Office Support Professional Operations is responsible for providing comprehensive administrative and operational support to multiple departments. This role requires exceptional organizational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced remote work environment. The ideal candidate is self-motivated, dependable, resourceful, and capable of maintaining high standards of professionalism while supporting executives, managers, and cross-functional teams across the MENA region.</p><p>Key Responsibilities</p><p>Administrative Support</p><ul><li>Provide comprehensive administrative assistance to operations managers and leadership teams.</li><li>Manage calendars, schedule meetings, appointments, and virtual conferences across multiple time zones.</li><li>Prepare meeting agendas, record meeting minutes, and follow up on assigned action items.</li><li>Organize and maintain digital filing systems and ensure accurate document management.</li><li>Draft, edit, proofread, and format reports, presentations, correspondence, and operational documents.</li><li>Handle confidential information with professionalism and discretion.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational activities and assist in improving workflow efficiency.</li><li>Coordinate internal communication between departments and external stakeholders.</li><li>Monitor operational tasks and ensure deadlines are met.</li><li>Assist with project coordination and progress tracking.</li><li>Maintain operational records and update internal databases.</li><li>Prepare operational reports and performance summaries for management.</li></ul><p>Communication & Customer Support</p><ul><li>Respond promptly and professionally to emails, phone calls, and internal communications.</li><li>Serve as the first point of contact for administrative inquiries.</li><li>Coordinate communication with vendors, contractors, clients, and business partners.</li><li>Support customer and stakeholder communications when required.</li><li>Ensure professional and consistent communication standards are maintained.</li></ul><p>Documentation & Record Management</p><ul><li>Create, update, and maintain company documentation.</li><li>Organize digital records for easy retrieval and compliance.</li><li>Maintain accurate operational logs, reports, and administrative records.</li><li>Ensure document version control and adherence to company procedures.</li></ul><p>Scheduling & Coordination</p><ul><li>Coordinate virtual meetings, webinars, and internal events.</li><li>Arrange travel plans, itineraries, and accommodation when necessary.</li><li>Manage shared calendars and scheduling conflicts efficiently.</li><li>Coordinate onboarding schedules and administrative support for new employees.</li></ul><p>Data Management & Reporting</p><ul><li>Collect, verify, and enter operational data accurately.</li><li>Generate weekly and monthly administrative reports.</li><li>Assist with KPI tracking and operational performance reporting.</li><li>Analyze administrative processes and recommend improvements.</li></ul><p>Process Improvement</p><ul><li>Identify opportunities to streamline administrative workflows.</li><li>Support implementation of new operational procedures.</li><li>Assist with documentation of standard operating procedures (SOPs).</li><li>Promote efficiency through the effective use of digital collaboration tools.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English.</li><li>Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li></ul><p>Technical Skills</p><ul><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li></ul><p>Core Competencies</p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul><p>Performance Expectations</p><ul><li>The successful candidate will:</li><li>Deliver accurate and timely administrative support.</li><li>Maintain organized documentation and operational records.</li><li>Support smooth communication across departments.</li><li>Meet deadlines consistently while managing multiple priorities.</li><li>Contribute to operational improvements and process efficiency.</li><li>Demonstrate reliability, integrity, and professionalism in all interactions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English.</li><li>Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.</p><br><p><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.</p><br><br>Job Description<br><br><p>Raffles The Red Sea is seeking an experienced and visionary Director of Operations to lead all operational aspects of our luxury resort in Umluj, Saudi Arabia. In this pivotal role, you will oversee the seamless execution of daily operations while driving strategic initiatives that enhance guest experiences and operational excellence. The ideal candidate will demonstrate exceptional leadership capabilities, decisive decision-making skills, and a commitment to maintaining the highest standards of hospitality.</p><br><ul><li>Develop and implement comprehensive operational strategies and policies that align with organizational objectives and luxury hospitality standards</li><li>Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency</li><li>Manage operating budgets, monitor financial performance, and analyze key performance indicators (KPIs) to optimize profitability and resource allocation</li><li>Lead, mentor, and develop operations team members, fostering a culture of excellence, accountability, and continuous improvement</li><li>Ensure compliance with all local regulations, safety protocols, and international hospitality standards specific to Saudi Arabian operations</li><li>Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively</li><li>Manage vendor relationships, negotiate contracts, and oversee procurement to ensure cost-effectiveness without compromising quality</li><li>Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas</li><li>Collaborate with senior leadership to drive revenue optimization, operational efficiency, and strategic growth initiatives</li><li>Prepare and present detailed operational reports, performance metrics, and recommendations to executive management</li></ul><br>Qualifications<br><br><ul><li>Minimum 10 years of progressive operations management experience in luxury hospitality environments</li><li>Proven track record of successfully managing large-scale resort or hotel operations with multi-million dollar budgets</li><li>Demonstrated expertise in P&L management, financial analysis, and budget optimization</li><li>Strong leadership and team management skills with the ability to inspire and develop high-performing teams</li><li>Comprehensive knowledge of hospitality operations, guest service standards, and industry best practices</li><li>Experience with property management systems and hospitality technology platforms</li><li>Excellent analytical and problem-solving abilities with strong attention to detail</li><li>Outstanding communication and interpersonal skills with the ability to work effectively across all organizational levels</li><li>Knowledge of Saudi Arabian business practices, regulations, and cultural considerations is highly desirable</li><li>Project management experience and proven ability to implement operational improvements and process optimization</li><li>Proficiency in data analysis and performance metrics interpretation</li><li>Flexibility and adaptability to work in a dynamic, fast-paced luxury hospitality environment</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
8+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>We are looking for an Associate Account Director to join our social and digital media team in Riyadh. The Associate Account Director is responsible for creating appealing and strategic <strong>digital content and campaigns</strong> across all the client’s digital channels. This includes maintaining and ensuring the company's <strong>digital properties</strong> (including social media channels) are current, brand-aligned, and optimized. Developing high-quality Arabic and English content suitable for various digital platforms. Planning, executing, and analyzing comprehensive <strong>digital marketing campaigns</strong> to achieve business objectives. Exploring new <strong>digital avenues, technologies, and innovative strategies</strong> to connect with diverse audiences and enhance the company's digital presence.</span></p><br><p><span><strong>Digital Strategy & Content Planning</strong></span></p><br><ul><li><span>Lead the planning, development, and execution of comprehensive <strong>digital content and channel strategies</strong> across all company <strong>digital platforms</strong>.</span></li><li><span>Collaborate with the team to design and implement robust digital content calendars and multi-channel campaign plans.</span></li><li><span>Propose, develop, and execute creative concepts for all digital content, ensuring alignment with overall marketing and communication objectives.</span></li></ul><p><span><strong>Arabic & English Content Creation</strong></span></p><br><ul><li><span>Create, edit, and localize high-quality content in both Arabic and English to maximize reach and engagement across target audiences and diverse digital channels.</span></li><li><span>Ensure all content is culturally relevant, linguistically accurate, and optimized for its intended digital platform (e.g., web, email, social).</span></li></ul><p><span><strong>Digital Channel Management & Optimization</strong></span></p><br><ul><li><span>Manage and update the company’s core digital channels, including its website/blog, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, X, and emerging channels).</span></li><li><span>Engage in digital presence creation and audience building on new and emerging platforms and technologies.</span></li></ul><p><span><strong>Audience Engagement & Communications</strong></span></p><br><ul><li><span>Develop content that promotes audience interaction, encourages participation, and increases followers/subscribers across all digital platforms.</span></li><li><span>Manage day-to-day communications across digital channels, responding to comments, messages, and inquiries in a timely and professional manner.</span></li></ul><p><span><strong>Event Coverage</strong></span></p><br><ul><li><span>Cover and document company events for immediate and long-term digital content use, including live updates, stories, and post-event production.</span></li></ul><p><span><strong>Analytics & Reporting</strong></span></p><br><ul><li><span>Analyze and report audience data, performance metrics, and the success of all digital projects and campaigns monthly.</span></li><li><span>Use data-driven insights to optimize content schedules, improve digital channel performance, and inform future strategy.</span></li></ul><p><span><strong>Scheduling & Digital Asset Management</strong></span></p><br><ul><li><span>Utilize content scheduling and digital asset management tools to ensure a consistent stream of new content, analyzing and adjusting schedules for optimal audience engagement and channel performance.</span></li></ul><p><span><strong>Team Collaboration</strong></span></p><br><ul><li><span>Work as part of a cross-functional team to develop and execute large-scale digital strategies and integrated campaigns.</span></li></ul><p><span><strong>Ad-Hoc Assignment/Reports</strong></span></p><br><ul><li><span>As per the Direct Manager’s requests</span></li></ul><p><span><strong>Requirements</strong></span></p><br><ul><li><span>Bachelor’s degree in marketing or Equivalent</span></li><li><span>6+ years of relevant experience in <strong>Digital Marketing and Content Strategy</strong></span></li><li><span>Fluency in English and Arabic</span></li><li><span>Prior experience in managing government <strong>digital communication channels</strong> (e.g., website, social media, email)</span></li><li><span>Proven experience in end-to-end <strong>digital content planning, development, and execution</strong>, preferably in both Arabic and English</span></li><li><span>Strong creative skills with a keen eye for engaging digital content and user experience</span></li><li><span>Excellent written and verbal communication skills in both Arabic and English</span></li><li><span>Proficiency in <strong>digital analytics tools</strong> (e.g., Google Analytics, social reporting tools) and reporting.</span></li><li><span>Ability to manage multiple projects and deadlines in a fast-paced environment</span></li><li><span>Collaborative and innovative mindset</span></li></ul><p><span><strong> Work Conditions:</strong></span></p><br><ul><li><span>The physical abilities needed to perform the duties of this position, in addition to the office climate</span></li><li><span>Office environment is general office setting</span></li><li><span>Some travel may be required</span></li><li><span>Must reside in Riyadh or be willing to relocate</span></li><li><span>Willing to work additional or irregular hours as needed and allowed by local regulations</span></li><li><span>Work will be at the client offices, pending security clearance</span></li></ul><p><span><strong>Careers at APCO</strong></span></p><br><p><span>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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